Dell W10C, 5348 User Manual
Inspiron 23
Owner's Manual
Computer Model: Inspiron 23 Model 5348
Regulatory Model: W10C
Regulatory Type: W10C001
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better
use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss
of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and
international copyright and intellectual property laws. Dell™ and the Dell logo are trademarks
of Dell Inc. in the United States and/or other jurisdictions. All other marks and names
mentioned herein may be trademarks of their respective companies.
2014 - 03
Rev. A00
Contents
Before Working Inside Your Computer.................................. 10
Before You Begin ............................................................................................ 10
Safety Instructions........................................................................................... 10
Recommended Tools.......................................................................................11
After Working Inside Your Computer......................................13
Technical Overview......................................................................14
Inside View of Your Computer........................................................................ 14
System Board Components.............................................................................15
Removing the Stand Assembly.................................................. 17
Procedure......................................................................................................... 17
Replacing the Stand Assembly..................................................20
Procedure........................................................................................................ 20
Removing the Back Cover.......................................................... 21
Prerequisites.....................................................................................................21
Procedure.........................................................................................................21
Replacing the Back Cover.......................................................... 23
Procedure.........................................................................................................23
Post-requisites................................................................................................. 23
Removing the Speaker Cover....................................................24
Prerequisites.....................................................................................................24
Procedure........................................................................................................ 24
Replacing the Speaker Cover.................................................... 25
Procedure.........................................................................................................25
Post-requisites................................................................................................. 25
Removing the Speakers.............................................................. 26
Prerequisites.....................................................................................................26
Procedure........................................................................................................ 26
Replacing the Speakers...............................................................28
Procedure........................................................................................................ 28
Post-requisites.................................................................................................28
Removing the Memory Module(s)............................................29
Prerequisites.....................................................................................................29
Procedure........................................................................................................ 30
Replacing the Memory Module(s)............................................ 32
Procedure.........................................................................................................33
Post-requisites.................................................................................................34
Removing the System-Board Shield........................................35
Prerequisites.....................................................................................................35
Procedure.........................................................................................................35
Replacing the System-Board Shield........................................ 36
Procedure........................................................................................................ 36
Post-requisites.................................................................................................36
Removing the Hard Drive........................................................... 37
Prerequisites.....................................................................................................37
Procedure........................................................................................................ 38
Replacing the Hard Drive...........................................................40
Procedure........................................................................................................ 40
Post-requisites.................................................................................................40
Removing the VESA-Mount Bracket........................................41
Prerequisites.....................................................................................................41
Procedure.........................................................................................................41
Replacing the VESA-Mount Bracket........................................42
Procedure........................................................................................................ 42
Post-requisites.................................................................................................42
Removing the Control-Buttons Board................................... 43
Prerequisites.....................................................................................................43
Procedure........................................................................................................ 43
Replacing the Control-Buttons Board....................................45
Procedure........................................................................................................ 45
Post-requisites.................................................................................................45
Removing the Converter Board................................................46
Prerequisites.................................................................................................... 46
Procedure........................................................................................................ 46
Replacing the Converter Board................................................48
Procedure........................................................................................................ 48
Post-requisites.................................................................................................48
Removing the Power-Supply Diagnostic Board.................. 49
Prerequisites.................................................................................................... 49
Procedure........................................................................................................ 49
Replacing the Power-Supply Diagnostic Board....................51
Procedure.........................................................................................................51
Post-requisites................................................................................................. 51
Removing the Microphone........................................................ 52
Prerequisites.....................................................................................................52
Procedure.........................................................................................................52
Replacing the Microphone........................................................ 54
Procedure........................................................................................................ 54
Post-requisites.................................................................................................54
Removing the Wireless Card..................................................... 55
Prerequisites.....................................................................................................55
Procedure.........................................................................................................55
Replacing the Wireless Card......................................................56
Procedure........................................................................................................ 56
Post-requisites.................................................................................................56
Removing the Coin-Cell Battery...............................................57
Prerequisites.....................................................................................................57
Procedure........................................................................................................ 58
Replacing the Coin-Cell Battery...............................................59
Procedure........................................................................................................ 59
Post-requisites.................................................................................................59
Removing the I/O Bracket......................................................... 60
Prerequisites.................................................................................................... 60
Procedure.........................................................................................................61
Replacing the I/O Bracket..........................................................63
Procedure........................................................................................................ 63
Post-requisites.................................................................................................63
Removing the Optical Drive...................................................... 64
Prerequisites.................................................................................................... 64
Procedure........................................................................................................ 65
Replacing the Optical Drive.......................................................68
Procedure........................................................................................................ 68
Post-requisites.................................................................................................68
Removing the Power-Supply Fan............................................ 69
Prerequisites.................................................................................................... 69
Procedure........................................................................................................ 70
Replacing the Power-Supply Fan............................................. 72
Procedure.........................................................................................................72
Post-requisites................................................................................................. 72
Removing the Power-Supply Unit............................................73
Prerequisites.....................................................................................................73
Procedure.........................................................................................................73
Replacing the Power-Supply Unit............................................76
Procedure.........................................................................................................76
Post-requisites................................................................................................. 76
Removing the Processor Heat-Sink.........................................77
Prerequisites.....................................................................................................77
Procedure.........................................................................................................77
Replacing the Processor Heat-Sink.........................................79
Procedure.........................................................................................................79
Post-requisites................................................................................................. 79
Removing the Processor Fan.................................................... 80
Prerequisites.................................................................................................... 80
Procedure........................................................................................................ 80
Replacing the Processor Fan.....................................................82
Procedure........................................................................................................ 82
Post-requisites.................................................................................................82
Removing the Processor............................................................ 83
Prerequisites.....................................................................................................83
Procedure........................................................................................................ 83
Replacing the Processor.............................................................85
Procedure........................................................................................................ 85
Post-requisites.................................................................................................86
Removing the System Board..................................................... 87
Prerequisites.....................................................................................................87
Procedure........................................................................................................ 88
Replacing the System Board......................................................91
Procedure.........................................................................................................91
Post-requisites................................................................................................. 91
Entering the Service Tag in the BIOS..............................................................92
Removing the Camera................................................................ 93
Prerequisites.....................................................................................................93
Procedure........................................................................................................ 94
Replacing the Camera.................................................................95
Procedure........................................................................................................ 95
Post-requisites.................................................................................................95
Removing the Antenna............................................................... 97
Prerequisites.....................................................................................................97
Procedure.........................................................................................................97
Replacing the Antenna............................................................... 99
Procedure........................................................................................................ 99
Post-requisites.................................................................................................99
Removing the Display Panel.................................................... 101
Prerequisites...................................................................................................101
Procedure...................................................................................................... 102
Replacing the Display Panel.................................................... 108
Procedure...................................................................................................... 108
Post-requisites...............................................................................................109
Flashing the BIOS........................................................................110
Getting Help and Contacting Dell.......................................... 111
Self-Help Resources.......................................................................................111
Contacting Dell...............................................................................................111
Before Working Inside Your Computer
CAUTION: To avoid damaging the components and cards, handle
them by their edges and avoid touching pins and contacts.
Before You Begin
1 Save and close all open files and exit all open applications.
2 Shut down your computer.
– Windows 8: Move your mouse pointer to the upper-right or lower-
right corner of the screen to open the charms sidebar, and then click
or tap Settings → Power → Shut down.
– Windows 7: Click or tap Start → Shut down .
NOTE: If you are using a different operating system, see the
documentation of your operating system for shut-down
instructions.
3 Disconnect your computer and all attached devices from their electrical
outlets.
4 Disconnect all cables such as telephone cables, network cables and so
on, from your computer.
5 Disconnect all attached devices and peripherals, such as keyboard,
mouse, monitor, and so on, from your computer.
6 Remove any media card and optical disc from your computer, if
applicable.
7 After the computer is unplugged, press and hold the power button for 5
seconds to ground the system board.
CAUTION: Place the computer on a flat, soft and clean surface to
avoid scratching the display.
8 Place the computer face down.
Safety Instructions
Use the following safety guidelines to protect your computer from potential
damage and ensure your personal safety.
10
WARNING: Before working inside your computer, read the safety
information that shipped with your computer. For more safety best
practices, see the Regulatory Compliance home page at dell.com/
regulatory_compliance.
WARNING: Disconnect all power sources before opening the
computer cover or panels. After you finish working inside the
computer, replace all covers, panels, and screws before connecting to
the power source.
CAUTION: To avoid damaging the computer, make sure that the work
surface is flat and clean.
CAUTION: To avoid damaging the components and cards, handle
them by their edges and avoid touching pins and contacts.
CAUTION: Only a certified service technician is authorized to remove
the computer cover and access any of the components inside the
computer. See the safety instructions for complete information about
safety precautions, working inside your computer, and protecting
against electrostatic discharge.
CAUTION: Before touching anything inside your computer, ground
yourself by touching an unpainted metal surface, such as the metal at
the back of the computer. While you work, periodically touch an
unpainted metal surface to dissipate static electricity, which could
harm internal components.
CAUTION: When you disconnect a cable, pull on its connector or on
its pull-tab, not on the cable itself. Some cables have connectors with
locking tabs or thumb-screws that you must disengage before
disconnecting the cable. When disconnecting cables, keep them
evenly aligned to avoid bending any connector pins. When connecting
cables, make sure that the ports and connectors are correctly oriented
and aligned.
CAUTION: To disconnect a network cable, first unplug the cable from
your computer and then unplug the cable from the network device.
CAUTION: Press and eject any installed card from the media-card
reader.
Recommended Tools
The procedures in this document may require the following tools:
11
• Philips screwdriver
• Flat-head screwdriver
• Plastic scribe
12
After Working Inside Your Computer
CAUTION: Leaving stray or loose screws inside your computer may
severely damage your computer.
1 Replace all screws and make sure that no stray screws remain inside your
computer.
2 Connect any external devices, peripherals, and cables you removed
before working on your computer.
3 Replace any media cards, discs, and any other part(s) that you removed
before working on your computer.
4 Connect your computer and all attached devices to their electrical
outlets.
5 Turn on your computer.
13
Technical Overview
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before Working Inside Your Computer. After working inside your
computer, follow the instructions in After Working Inside Your
Computer. For more safety best practices, see the Regulatory
Compliance home page at dell.com/regulatory_compliance.
Inside View of Your Computer
1 antennas (2) 2 power-supply unit
3 processor fan 4 processor heat-sink
5 wireless card 6 coin-cell battery
7 memory modules (2) 8 side I/O bracket
9 hard-drive assembly 10 system board
11 speakers (2) 12 I/O bracket
13 power-supply diagnostic board 14 power port
15 power-supply fan 16 display-panel base
14
17 converter board 18 control-buttons board
19 optical-drive assembly
System Board Components
1 processor socket 2 camera-cable connector
3 Mini Card slot 4 coin-cell battery socket
5 memory-module connectors (2) 6 speaker-cable connector
7 display-cable connector 8 control-buttons board cable
connector
9 converter-board cable connector 10 optical-drive power cable
connector
11 main power-cable connector 12 hard-drive connector
15
13 optical-drive data cable
connector
15 power-supply fan cable
connector
17 video-card heat sink 18 processor power-cable
19 processor-fan cable connector
14 touch-control board cable
connector
16 video-card fan cable connector
connector
16
Removing the Stand Assembly
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before Working Inside Your Computer. After working inside your
computer, follow the instructions in After Working Inside Your
Computer. For more safety best practices, see the Regulatory
Compliance home page at dell.com/regulatory_compliance.
Procedure
1 Press the stand-release button to release the stand.
2 Pivot the stand upward and remove the stand assembly away from the
computer.
1 stand-release button
If you need to remove either the stand base or stand riser from the stand
assembly, follow the steps below:
3 Release the screw handle on the stand base.
17
4 Using the screw handle, loosen the captive thumbscrew that secures the
stand base to the stand riser.
1 stand riser 2 stand base
3 captive thumbscrew 4 screw handle
18
5 Slide the stand base off the stand riser.
1 stand riser 2 stand base
19
Replacing the Stand Assembly
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before Working Inside Your Computer. After working inside your
computer, follow the instructions in After Working Inside Your
Computer. For more safety best practices, see the Regulatory
Compliance home page at dell.com/regulatory_compliance.
Procedure
1 Slide the tabs on the stand assembly into the slots on the back cover.
2 Lower the stand assembly to lock it into place.
If you have removed the stand base from the stand riser, follow the steps
below:
3 Align the captive thumbscrew on the stand base with the screw hole on
the stand riser and tighten it.
4 Fold the screw handle on the stand base.
20
Removing the Back Cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before Working Inside Your Computer. After working inside your
computer, follow the instructions in After Working Inside Your
Computer. For more safety best practices, see the Regulatory
Compliance home page at dell.com/regulatory_compliance.
Prerequisites
Remove the stand assembly.
Procedure
CAUTION: Do not remove the computer cover unless you need to
install internal accessories for your computer.
1 Slide the release latches to the unlocked position indicated by a circle.
1 right release latch 2 left release latch
2 Using a plastic scribe, pry the back cover from the display bezel starting
from the optical drive area.
21
3 Lift the back cover off the computer.
1 plastic scribe 2 back cover
22
Replacing the Back Cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before Working Inside Your Computer. After working inside your
computer, follow the instructions in After Working Inside Your
Computer. For more safety best practices, see the Regulatory
Compliance home page at dell.com/regulatory_compliance.
Procedure
1 Align the tabs on the back cover with the slots on the display bezel and
snap the back cover into place.
2 Slide the release latches to the locked position.
Post-requisites
Replace the stand assembly.
23
Removing the Speaker Cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before Working Inside Your Computer. After working inside your
computer, follow the instructions in After Working Inside Your
Computer. For more safety best practices, see the Regulatory
Compliance home page at dell.com/regulatory_compliance.
Prerequisites
1 Remove the stand assembly.
2 Remove the back cover.
Procedure
1 Remove the screws that secure the speaker cover to the display-panel
base.
2 Lift the speaker cover off the computer.
24
1 display-panel base 2 screws (4)
3 speaker cover
Replacing the Speaker Cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before Working Inside Your Computer. After working inside your
computer, follow the instructions in After Working Inside Your
Computer. For more safety best practices, see the Regulatory
Compliance home page at dell.com/regulatory_compliance.
Procedure
1 Align the screw holes on the speaker cover with the screw holes on the
display-panel base.
2 Replace the screws that secure the speaker cover to the display-panel
base.
Post-requisites
1 Replace the back cover.
2 Replace the stand assembly.
25
Removing the Speakers
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before Working Inside Your Computer. After working inside your
computer, follow the instructions in After Working Inside Your
Computer. For more safety best practices, see the Regulatory
Compliance home page at dell.com/regulatory_compliance.
Prerequisites
1 Remove the stand assembly.
2 Remove the back cover.
3 Remove the speaker cover.
Procedure
1 Disconnect the speaker cable from the system board.
2 Note the speaker-cable routing and remove the cable from the routing
guide.
3 Remove the screws that secure the speakers to the display-panel base.
26
4 Lift the speakers off the display-panel base.
1 screws (4) 2 speakers (2)
3 speaker cable
27
Replacing the Speakers
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before Working Inside Your Computer. After working inside your
computer, follow the instructions in After Working Inside Your
Computer. For more safety best practices, see the Regulatory
Compliance home page at dell.com/regulatory_compliance.
Procedure
1 Align the screw holes on the speakers with the screw holes on the
display-panel base.
2 Replace the screws that secure the speakers to the display-panel base.
3 Route the speaker cables through the routing guide on the display-panel
base.
4 Connect the speaker cable to the system board.
Post-requisites
1 Replace the speaker cover.
2 Replace the back cover.
3 Replace the stand assembly.
28
Removing the Memory Module(s)
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before Working Inside Your Computer. After working inside your
computer, follow the instructions in After Working Inside Your
Computer. For more safety best practices, see the Regulatory
Compliance home page at dell.com/regulatory_compliance.
Prerequisites
1 Remove the stand assembly.
2 Remove the back cover.
29
Procedure
1 Using the tabs, pry the memory-module shield off the system-board
shield.
1 memory-module shield 2 tabs (6)
3 system-board shield
2 Use your fingertips to carefully spread apart the securing clips on each
end of the memory-module connector until the memory module pops
up.
30
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