Dell W06B, 2020 User Manual

Dell Inspiron One 2020

Owner’s Manual

Computer model: Inspiron One 2020 Regulatory model: W06B Regulatory type: W06B001

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make

better use of your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss

of data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage,

personal injury, or death.

____________________

Trademarks used in this text: Dell™, the DELL logo, and Inspiron™ are trademarks of Dell Inc.; Microsoft trademarks or registered trademarks of Microsoft corporation in the United States and/or other countries; Intel Corporation in the U.S. and other countries; Bluetooth by Bluetooth SIG, Inc. and is used by Dell under license.

2012 - 10 Rev. A01

®

, Windows®, and the Windows start button logo are either

®

and Intel SpeedStep® are registered trademarks of Intel

®

is a registered trademark owned

Contents

1 Technical Overview . . . . . . . . . . . . . . . . . . . . . . 7

Inside View of Your Computer . . . . . . . . . . . . . . . . 7

System Board Components. . . . . . . . . . . . . . . . . . 8

2 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . 11

Turn Off Your Computer and Connected Devices . . 11

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . 11

Recommended Tools . . . . . . . . . . . . . . . . . . . . . 12

3 After Working Inside Your Computer . . . . . . . 13

4 Stand Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Removing the Stand Cover . . . . . . . . . . . . . . . . . 15

Replacing the Stand Cover . . . . . . . . . . . . . . . . . 16

5Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Removing the Stand. . . . . . . . . . . . . . . . . . . . . . 17

Replacing the Stand . . . . . . . . . . . . . . . . . . . . . . 18

6 Back Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Removing the Back Cover. . . . . . . . . . . . . . . . . . 19

Replacing the Back Cover . . . . . . . . . . . . . . . . . . 20

7 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Removing the Hard Drive . . . . . . . . . . . . . . . . . . 21

Replacing the Hard Drive . . . . . . . . . . . . . . . . . . 23

8 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Removing the Optical Drive. . . . . . . . . . . . . . . . . 25

Replacing the Optical Drive . . . . . . . . . . . . . . . . . 26

9 B-CAS Card (Japan Only). . . . . . . . . . . . . . . . . 27

Removing the B-CAS Card . . . . . . . . . . . . . . . . . 27

Replacing the B-CAS Card. . . . . . . . . . . . . . . . . . 28

Contents | 3

10 Converter Board. . . . . . . . . . . . . . . . . . . . . . . . 29

Removing the Converter Board . . . . . . . . . . . . . . 29

Replacing the Converter Board . . . . . . . . . . . . . . 30

11 Memory Module(s) . . . . . . . . . . . . . . . . . . . . . . 31

Removing the Memory Module(s). . . . . . . . . . . . . 31

Replacing the Memory Module(s) . . . . . . . . . . . . . 33

12 System-Board Shield . . . . . . . . . . . . . . . . . . . . 35

Removing the System-Board Shield . . . . . . . . . . . 35

Replacing the System-Board Shield . . . . . . . . . . . 36

13 Antenna-In Connector . . . . . . . . . . . . . . . . . . 37

Removing the Antenna-In Connector . . . . . . . . . . 37

Replacing the Antenna-In Connector . . . . . . . . . . 38

14 Antenna Modules . . . . . . . . . . . . . . . . . . . . . . . 39

Removing the Antenna Modules. . . . . . . . . . . . . . 39

Replacing the Antenna Modules . . . . . . . . . . . . . . 40

15 TV-Tuner Card (Optional) . . . . . . . . . . . . . . . . 41

Removing the TV-Tuner Card. . . . . . . . . . . . . . . . 41

Replacing the TV-Tuner Card. . . . . . . . . . . . . . . . 43

16 Wireless Mini-Card (Optional). . . . . . . . . . . . . 45

Removing the Wireless Mini-Card. . . . . . . . . . . . . 45

Replacing the Wireless Mini-Card. . . . . . . . . . . . . 47

17 Coin-Cell Battery . . . . . . . . . . . . . . . . . . . . . . . 49

Removing the Coin-Cell Battery. . . . . . . . . . . . . . 49

Replacing the Coin-Cell Battery . . . . . . . . . . . . . . 50

18 Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Removing the Speakers . . . . . . . . . . . . . . . . . . . 51

Replacing the Speakers. . . . . . . . . . . . . . . . . . . . 53

19 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Removing the Fan . . . . . . . . . . . . . . . . . . . . . . . 55

Replacing the Fan . . . . . . . . . . . . . . . . . . . . . . . 56

4 | Contents

20 Power-Button Assembly . . . . . . . . . . . . . . . . . 57

Removing the Power-Button Assembly . . . . . . . . . 57

Replacing the Power-Button Assembly . . . . . . . . . 59

21 Processor Heat-Sink . . . . . . . . . . . . . . . . . . . . 61

Removing the Processor Heat-Sink. . . . . . . . . . . . 61

Replacing the Processor Heat-Sink . . . . . . . . . . . . 63

22 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Removing the Processor. . . . . . . . . . . . . . . . . . . 65

Replacing the Processor . . . . . . . . . . . . . . . . . . . 67

23 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Removing the System Board . . . . . . . . . . . . . . . . 69

Replacing the System Board . . . . . . . . . . . . . . . . 71

Entering the Service Tag in the BIOS . . . . . . . . . . . 71

24 Display Panel . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Removing the Display Panel . . . . . . . . . . . . . . . . 73

Replacing the Display Panel. . . . . . . . . . . . . . . . . 77

25 Infrared (IR) Receiver . . . . . . . . . . . . . . . . . . . . 79

Removing the Infrared Receiver . . . . . . . . . . . . . . 79

Replacing the Infrared Receiver . . . . . . . . . . . . . . 82

26 Middle Frame . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Removing the Middle Frame . . . . . . . . . . . . . . . . 83

Replacing the Middle Frame . . . . . . . . . . . . . . . . 85

27 Camera Module . . . . . . . . . . . . . . . . . . . . . . . . 87

Removing the Camera Module. . . . . . . . . . . . . . . 87

Replacing the Camera Module . . . . . . . . . . . . . . . 89

28 Display Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Removing the Display Bezel . . . . . . . . . . . . . . . . 91

Replacing the Display Bezel. . . . . . . . . . . . . . . . . 93

Contents | 5

29 System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Clearing Forgotten Passwords . . . . . . . . . . . . . . 106

Clearing CMOS Settings . . . . . . . . . . . . . . . . . . 107

30 Flashing the BIOS . . . . . . . . . . . . . . . . . . . . . . 109

6 | Contents

1

Technical Overview

WARNING:

shipped with your computer and follow the steps in "Before You Begin" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.

Before working inside your computer, read the safety information that

Inside View of Your Computer

3

2

1

14

13

12

11

4

5

6

7

8

9

10

1 power-button board 2 chassis

3 optical-drive assembly 4 converter board

5 fan 6 processor heat-sink

7 memory module(s) 8 coin-cell battery

9 system board 10 TV-tuner card (optional)

11 wireless Mini-Card 12 B-CAS card (Japan only)

13 hard-drive assembly 14 speakers (2)

Technical Overview | 7

System Board Components

1

2

18

3

4

5

6

7

8

9

10 11 12 13

17

16

15

14

8 | Technical Overview

1 processor socket 2 fan cable connector (FANC1)

3 camera cable connector (WEBCAM) 4 converter-board cable connector

(CONVERTER)

5 hard-drive and optical-drive

power cable connector (SATAP1)

7 hard-drive cable connector

(SATA_HDD)

9 IR-cable connector (IR_IN) 10 display-cable connector

11 wireless Mini-Card connector

(MINICARD WIFI)

13 speakers cable connector (SPEAKER) 14 password jumper (PWCLR1)

15 battery socket (BT1) 16 CMOS jumper (CMOCL1)

17 memory-module connector

(DIMMB1)

6 optical-drive cable connector

(SATA_ODD)

8 power-button and hard-drive activity

light cable connector (PWRCN1)

12 TV-tuner card connector

(MINICARD TV)

18 memory-module connector

(DIMMA1)

Technical Overview | 9

10 | Technical Overview

Before You Begin

2

Turn Off Your Computer and Connected Devices

CAUTION: To avoid losing data, save and close all open files and exit all

open programs before you turn off your computer.

1 Save and close all open files and exit all open programs. 2 Follow the instructions to shut down your computer based on the operating system

installed on your computer.

• Windows 8:

Move your mouse pointer to the upper-right or lower-right corner of the screen to open the Charms sidebar, and then click Settings→ Power→

Shut down.

• Windows 7:

Click Start and click Shut down.

Microsoft Windows shuts down and then the computer turns off.

NOTE: If you are using a different operating system, see the documentation

of your operating system for shut-down instructions.

3 Disconnect your computer and all attached devices from their electrical outlets.

4 Disconnect all telephone cables, network cables, and attached devices from

your computer.

5 After the computer is unplugged, press and hold the power button for about

5 seconds to ground the system board.

Safety Instructions

Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety.

WARNING: Before working inside your computer, read the safety information

that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.

WARNING: Disconnect all power sources before opening the computer cover or

panels. After you finish working inside the computer, replace all covers, panels, and screws before connecting to the power source.

CAUTION: To avoid damaging the computer, ensure that the work surface is

flat and clean.

CAUTION: To avoid damaging the components and cards, handle them by their

edges and avoid touching pins and contacts.

Before You Begin | 11

CAUTION: Only a certified service technician is authorized to remove the

computer cover and access any of the components inside the computer. See the safety instructions for complete information about safety precautions, working inside your computer, and protecting against electrostatic discharge.

CAUTION: Before touching anything inside your computer, ground yourself by

touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components.

CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab,

not on the cable itself. Some cables have connectors with locking tabs or thumb-screws that you must disengage before disconnecting the cable. When disconnecting cables, keep them evenly aligned to avoid bending any connector pins. When connecting cables, ensure that the connectors and ports are correctly oriented and aligned.

CAUTION: To disconnect a network cable, first unplug the cable from your

computer and then unplug the cable from the network device.

Recommended Tools

The procedures in this document may require the following tools:

• Phillips screwdriver

• Hex nut driver

• Plastic scribe

12 | Before You Begin

After Working Inside Your Computer

3

After you complete replacement procedures, ensure the following:

• Replace all screws and ensure that no stray screws remain inside your computer

• Place the computer in an upright position

• Connect any external devices, cables, cards, and any other part(s) you removed

before working on your computer

• Connect your computer and all attached devices to their electrical outlets

CAUTION: Before turning on your computer, replace all screws and ensure that

no stray screws remain inside the computer. Failure to do so may damage your computer.

After Working Inside Your Computer | 13

14 | After Working Inside Your Computer

4

Stand Cover

WARNING:

shipped with your computer and follow the steps in "Before You Begin" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.

Before working inside your computer, read the safety information that

Removing the Stand Cover

Procedure

CAUTION: Before opening your computer, ensure that you place the computer

on a soft cloth or clean surface to avoid any scratches on the display.

1 Place the computer face down on a flat surface. 2 Press the tab on the stand cover and lift the stand cover. 3 Slide and remove the stand cover away from the computer.

3

2

1

1 tab 2 stand cover

3 back cover

Stand Cover | 15

Replacing the Stand Cover

Procedure

1 Slide the tabs on the stand cover into the slots on the back cover. 2 Snap the stand cover until it clicks into place. 3 Follow the instructions in "After Working Inside Your Computer" on page 13.

16 | Stand Cover

5

Stand

WARNING:

shipped with your computer and follow the steps in "Before You Begin" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.

Before working inside your computer, read the safety information that

Removing the Stand

Prerequisites

Remove the stand cover. See "Removing the Stand Cover" on page 15.

Procedure

1 Remove the screws that secure the stand to the chassis. 2 Pivot the stand upward and slide it away from the computer.

2

1

1 stand 2 screws (4)

Stand | 17

Replacing the Stand

Procedure

1 Slide the tabs on the stand into the slots on the back cover. 2 Replace the screws that secure the stand to the chassis.

Postrequisites

1 Replace the stand cover. See "Replacing the Stand Cover" on page 16. 2 Follow the instructions in "After Working Inside Your Computer" on page 13.

18 | Stand

6

Back Cover

WARNING:

shipped with your computer and follow the steps in "Before You Begin" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.

Before working inside your computer, read the safety information that

Removing the Back Cover

Prerequisites

1 Remove the stand cover. See "Removing the Stand Cover" on page 15. 2 Remove the stand. See "Removing the Stand" on page 17.

Procedure

1 Starting from above the optical drive, pry the back cover from the middle frame. 2 Lift the back cover off the computer.

1

2

1 middle frame 2 back cover

Back Cover | 19

Replacing the Back Cover

Procedure

Align the tabs on the back cover with the tabs on the middle frame and snap the back cover into place.

Postrequisites

1 Replace the stand. See "Replacing the Stand" on page 18. 2 Replace the stand cover. See "Replacing the Stand Cover" on page 16. 3 Follow the instructions in "After Working Inside Your Computer" on page 13.

20 | Back Cover

7

Hard Drive

WARNING:

shipped with your computer and follow the steps in "Before You Begin" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.

CAUTION: To avoid data loss, do not remove the hard drive while the computer is

On or in Sleep state.

CAUTION: Hard drives are extremely fragile. Exercise care when handling the

hard drive.

Before working inside your computer, read the safety information that

Removing the Hard Drive

Prerequisites

1 Remove the stand cover. See "Removing the Stand Cover" on page 15. 2 Remove the stand. See "Removing the Stand" on page 17. 3 Remove the back cover. See "Removing the Back Cover" on page 19.

Hard Drive | 21

Procedure

1 Remove the screws that secure the hard-drive assembly to the chassis. 2 Slide and lift the hard-drive assembly and then disconnect the power and data

cable from the connector on the hard drive.

2

1

1 chassis 2 screw (3)

3 hard-drive assembly 4 power and data cable

3 Remove the screws that secure the hard-drive cage to the hard drive.

4 Lift the hard-drive cage off the hard drive.

3

4

1 hard-drive cage 2 hard drive

3screws (4)

22 | Hard Drive

3

2

1

Replacing the Hard Drive

Procedure

1 Align the screw holes on the hard-drive cage with the screw holes on the

hard drive.

2 Replace the screws that secure the hard-drive cage to the hard drive. 3 Connect the power and data cable to the connector on the hard-drive assembly.

4 Place the hard-drive assembly on the chassis and slide the hard-drive assembly

into place. Ensure that the slots on the hard-drive cage are secured under the tabs on the chassis.

5 Replace the screws that secure the hard-drive assembly to the chassis.

Postrequisites

1 Replace the back cover. See "Replacing the Back Cover" on page 20. 2 Replace the stand. See "Replacing the Stand" on page 18. 3 Replace the stand cover. See "Replacing the Stand Cover" on page 16.

4 Follow the instructions in "After Working Inside Your Computer" on page 13.

Hard Drive | 23

24 | Hard Drive

8

Optical Drive

WARNING:

shipped with your computer and follow the steps in "Before You Begin" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.

Before working inside your computer, read the safety information that

Removing the Optical Drive

Prerequisites

1 Remove the stand cover. See "Removing the Stand Cover" on page 15. 2 Remove the stand. See "Removing the Stand" on page 17. 3 Remove the back cover. See "Removing the Back Cover" on page 19.

Procedure

1 Disconnect the power and data cable from the connector on the

optical-drive assembly.

2 Remove the screw that secures the optical-drive assembly to the chassis. 3 Slide the optical-drive assembly out of the optical-drive bay.

2

3

1

1 power and data cable 2 optical-drive assembly

3screw

Optical Drive | 25

4 Carefully pry the optical-drive bezel and remove it from the optical-drive assembly.

5 Remove the screws that secure the optical-drive bracket to the optical drive.

6 Remove the optical-drive bracket.

4

3

1

1 optical-drive bezel 2 optical drive

3 optical-drive bracket 4 screws (2)

2

Replacing the Optical Drive

Procedure

1 Align the screw holes on the optical-drive bracket with the screw holes on the

optical drive.

2 Replace the screws that secure the optical-drive bracket to the optical drive. 3 Align the tabs on the optical-drive bezel with the slots on the optical-drive

assembly and snap the optical-drive bezel into place.

4 Slide the optical-drive assembly into the optical-drive bay until it is fully seated.

5 Replace the screw that secures the optical-drive assembly to the chassis.

6 Connect the power and data cable to the connector on the optical-drive assembly.

Postrequisites

1 Replace the back cover. See "Replacing the Back Cover" on page 20. 2 Replace the stand. See "Replacing the Stand" on page 18. 3 Replace the stand cover. See "Replacing the Stand Cover" on page 16.

4 Follow the instructions in "After Working Inside Your Computer" on page 13.

26 | Optical Drive

9

B-CAS Card (Japan Only)

WARNING:

shipped with your computer and follow the steps in "Before You Begin" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.

Before working inside your computer, read the safety information that

Removing the B-CAS Card

Prerequisites

1 Remove the stand cover. See "Removing the Stand Cover" on page 15. 2 Remove the stand. See "Removing the Stand" on page 17. 3 Remove the back cover. See "Removing the Back Cover" on page 19.

Procedure

1 Remove the screw that secures the B-CAS card to the middle frame. 2 Turn the B-CAS card over. 3 Disconnect the B-CAS-card cable from the connector on the B-CAS card.

4 Lift the B-CAS card away from the computer.

3

2

1

4

1 middle frame 2 B-CAS card

3 screw 4 B-CAS-card cable

B-CAS Card (Japan Only) | 27

Replacing the B-CAS Card

Procedure

1 Connect the B-CAS-card cable to the connector on the B-CAS card. 2 Turn the B-CAS card over. 3 Align the screw hole on the B-CAS card with the screw hole on the middle frame.

4 Replace the screw that secures the B-CAS card to the middle frame.

Postrequisites

1 Replace the back cover. See "Replacing the Back Cover" on page 20. 2 Replace the stand. See "Replacing the Stand" on page 18. 3 Replace the stand cover. See "Replacing the Stand Cover" on page 16.

4 Follow the instructions in "After Working Inside Your Computer" on page 13.

28 | B-CAS Card (Japan Only)

10

Converter Board

WARNING:

shipped with your computer and follow the steps in "Before You Begin" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.

Before working inside your computer, read the safety information that

Removing the Converter Board

Prerequisites

1 Remove the stand cover. See "Removing the Stand Cover" on page 15. 2 Remove the stand. See "Removing the Stand" on page 17. 3 Remove the back cover. See "Removing the Back Cover" on page 19.

Procedure

1 Disconnect the cables from the connectors on the converter board. 2 Remove the screws that secure the converter board to the chassis. 3 Lift the converter board away from the chassis.

1

2

3

1 screws (2) 2 converter board

3cables (2)

Converter Board | 29

Replacing the Converter Board

Procedure

1 Align the screw holes on the converter board with the screw holes on the chassis. 2 Replace the screws that secure the converter board to the chassis. 3 Connect the cables to the connectors on the converter board.

Postrequisites

1 Replace the back cover. See "Replacing the Back Cover" on page 20. 2 Replace the stand. See "Replacing the Stand" on page 18. 3 Replace the stand cover. See "Replacing the Stand Cover" on page 16.

4 Follow the instructions in "After Working Inside Your Computer" on page 13.

30 | Converter Board