Dell VxFlex User Manual
Configuration Guide
AudioCodes Recording Solution for Microsoft Unified Communications
Deploying SmartTAP™ 360°
in Microsoft Azure
Marketplace
Version 4.3 and later
Configuration Guide Contents
Table of Contents
1 |
Introduction ......................................................................................................... |
7 |
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|
1.1 |
SmartTAP 360° Overview....................................................................................... |
7 |
|
1.2 |
SBC SIPRec Overview ........................................................................................... |
8 |
2 |
Deploying SmartTAP 360° on Azure Marketplace ............................................ |
9 |
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|
2.1 |
Initial Access to Deployed SmartTAP 360° ........................................................... |
13 |
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2.2 |
Deleting Deployed SmartTAP 360°....................................................................... |
14 |
3 |
SmartTAP 360° Licenses .................................................................................. |
15 |
|
4 |
Configuring SIPRec on SmartTAP 360°........................................................... |
17 |
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4.1 |
Configure Network Settings for SmartTAP Media Server...................................... |
21 |
5 |
Configuring SIPRec on SBC............................................................................. |
23 |
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5.1 |
Generating TLS Context....................................................................................... |
24 |
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5.2 |
Configuring the SRS (SmartTAP 360°)................................................................. |
25 |
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5.3 |
Configuring SIPRec Rules .................................................................................... |
27 |
Version 4.3 and later |
3 |
SIPRec Solution |
SmartTAP
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Configuration Guide |
4 |
Document #: LTRT-27422 |
Configuration Guide |
Notices |
Notice
Information contained in this document is believed to be accurate and reliable at the time of printing. However, due to ongoing product improvements and revisions, AudioCodes cannot guarantee accuracy of printed material after the Date Published nor can it accept responsibility for errors or omissions. Updates to this document can be downloaded from https://www.audiocodes.com/library/technical-documents.
This document is subject to change without notice. Date Published: December-06-2020
WEEE EU Directive
Pursuant to the WEEE EU Directive, electronic and electrical waste must not be disposed of with unsorted waste. Please contact your local recycling authority for disposal of this product.
Customer Support
Customer technical support and services are provided by AudioCodes or by an authorized AudioCodes Service Partner. For more information on how to buy technical support for AudioCodes products and for contact information, please visit our website at https://www.audiocodes.com/services-support/maintenance-and-support.
Stay in the Loop with AudioCodes
Abbreviations and Terminology
Each abbreviation, unless widely used, is spelled out in full when first used.
Related Documentation
Document Name
SmartTAP Release Notes
SmartTAP Installation Guide
SmartTAP Administrator Guide
SmartTAP Hardware and Software Requirements
Version 4.3 and later |
5 |
SIPRec Solution |
SmartTAP
General Notes, Warnings, and Safety Information
Note: OPEN SOURCE SOFTWARE. Portions of the software may be open source software and may be governed by and distributed under open source licenses, such as the terms of the GNU General Public License (GPL), the terms of the Lesser General Public License (LGPL), BSD and LDAP, which terms are located at https://www.audiocodes.com/services-support/open-source/ and all are incorporated herein by reference. If any open source software is provided in object code, and its accompanying license requires that it be provided in source code as well, Buyer may receive such source code by contacting AudioCodes, by following the instructions available on AudioCodes website.
Document Revision Record
LTRT |
|
Description |
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27420 Initial document release
27421 Update to Sections: SBC SIPRec Overview (Diagram); Deploying SmartTAP 360° on Azure Marketplace
Added Section “Generating TLS Contexts”
27422 Added Section: Configure Network Settings for SmartTAP Microsoft Component Updated Sections: Virtual Machine Settings; Configuring the SRS (SmartTAP 360°)
Documentation Feedback
AudioCodes continually strives to produce high quality documentation. If you have any comments (suggestions or errors) regarding this document, please fill out the Documentation Feedback form on our website at https://online.audiocodes.com/documentation-feedback.
Configuration Guide |
6 |
Document #: LTRT-27422 |
Configuration Guide |
1. Introduction |
1 Introduction
AudioCodes SmartTAP 360° SIP Recording (SIPRec) solution is available as an Azure cloud-based application in Microsoft Marketplace. It can be deployed as a virtual machine in an Azure subscription and can record calls processed by AudioCodes Session Border Controllers (SBC) that are deployed in Azure or other private or public cloud platforms, or on-premises.
This document describes how to install SmartTAP 360° from Azure Marketplace and how to configure it for SIPRec-based recording of calls. It also describes how to configure the SBC for SIPRec so that it can send the recorded calls to SmartTAP 360°.
Note: This document assumes the following:
•The SBC is installed and connected to the network.
•The SBC is licensed for SIPRec (demo or purchased license).
•You have a Microsoft Azure subscription (account).
1.1SmartTAP 360° Overview
AudioCodes SmartTAP 360° is an intelligent, compliance-grade, Enterprise recording platform for voice, video and IM interactions. Supported by the AudioCodes voice expertise and tailored for specific organizational needs, SmartTAP 360° can be easily deployed and integrated with Microsoft Skype for Business, Direct Routing for Microsoft Teams, and with any Enterprise PBX, using AudioCodes Session Border Controller (SBC) and Media Gateway. By using SmartTAP 360°, Enterprises can record any call to meet company regulation and compliance demands, as well as capture and index Enterprise voice calls for later-stage Voice.AI analysis,
The default SmartTAP 360°download through Azure Marketplace supports the SIPRecbased recording up to 50 simultaneous Enterprise calls and packed with 4 recording licenses for evaluation. Additional licenses can be purchased through AudioCodes Partners. Professional Customer support is also available at an additional charge.
For more information:
Website: https://www.audiocodes.com/solutions-products/products/products-for- microsoft-365/smarttap-360-recording
User's Guide: https://www.audiocodes.com/media/13795/smarttap-administrator- guide-ver-43.pdf
Version 4.3 and later |
7 |
SIPRec Solution |
SmartTAP
1.2SBC SIPRec Overview
The SBC can record SIP-based media (call) sessions in accordance with the Session Recording Protocol (SIPRec) standard. This standard describes architectures for deploying session recording solutions and specifies requirements for extensions to SIP that manages delivery of RTP media to a recording device.
The SBC functions as a Session Recording Client (SRC), sending recording sessions to a third-party Session Recording Server (SRS). The SBC records calls between two IP Groups. The type of calls to record can be specified by source and/or destination prefix number or SIP Request-URI, as well as by call initiator (caller). The SBC records calls on a leg interfacing with a specified IP Group. The specified leg is important as it determines the various call media attributes of the recorded RTP (or SRTP), such as coder type. Once a session is established between the call parties, the SBC initiates a SIPRec recording session with the SRS (SmartTAP 360°), by sending it a SIP INVITE message.
Figure 1-1: SBC SIPRec Overview
Configuration Guide |
8 |
Document #: LTRT-27422 |
Configuration Guide |
2. Deploying SmartTAP 360 on Azure Marketplace |
2 Deploying SmartTAP 360° on Azure Marketplace
You can install and deploy SmartTAP 360° as a virtual machine on the Microsoft Azure cloud computing platform, using Microsoft's Web-based Azure portal. The portal's Marketplace store provides the SmartTAP 360° product for installation.
To deploy SmartTAP 360° on Azure Marketplace:
1.Open the Azure portal at https://portal.azure.com/, and then log in with your Azure account credentials.
2.Navigate to the Azure Marketplace (All services > Marketplace).
3.In the search bar, type the string "AudioCodes" to search for all AudioCodes products that are published on Azure Marketplace:
Figure 2-1: Search Results for "AudioCodes" in Azure Marketplace
Version 4.3 and later |
9 |
SIPRec Solution |
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