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Date Published: December-06-2020
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Related Documentation
Document Name
SmartTAP Release Notes
SmartTAP Installation Guide
.
SmartTAP Administrator Guide
SmartTAP Hardware and Software Requirements
Version 4.3 and later 5 SIPRec Solution
SmartTAP
BSD and LDAP, which terms are located at
General Notes, Warnings, and Safety Information
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https://www.audiocodes.com/services-support/open-source/ and all are incorporated
herein by reference. If any open source software is provided in object code, and its
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Document Revision Record
LTRT Description
27420 Initial document release
27421 Update to Sections: SBC SIPRec Overview (Diagram); Deploying SmartTAP 360° on
Azure Marketplace
Added Section “Generating TLS Contexts”
27422 Added Section: Configure Network Settings for SmartTAP Microsoft Component
Updated Sections: Virtual Machine Settings; Configuring the SRS (SmartTAP 360°)
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.
Configuration Guide 6 Document #: LTRT-27422
Configuration Guide 1. Introduction
1 Introduction
AudioCodes SmartTAP 360° SIP Recording (SIPRec) solution is available as an Azure
cloud-based application in Microsoft Marketplace. It can be deployed as a virtual machine in
an Azure subscription and can record calls processed by AudioCodes Session Border
Controllers (SBC) that are deployed in Azure or other private or public cloud platforms, or
on-premises.
This document describes how to install SmartTAP 360° from Azure Marketplace and how to
configure it for SIPRec-based recording of calls. It also describes how to configure the SBC
for SIPRec so that it can send the recorded calls to SmartTAP 360°.
Note: This document assumes the following:
• The SBC is installed and connected to the network.
• The SBC is licensed for SIPRec (demo or purchased license).
• You have a Microsoft Azure subscription (account).
1.1 SmartTAP 360° Overview
AudioCodes SmartTAP 360° is an intelligent, compliance-grade, Enterprise recording
platform for voice, video and IM
and tailored for specific organizational needs, SmartTAP 360° can be easily deployed and
integrated with Microsoft Skype for Business, Direct Routing for Microsoft Teams, and with
any Enterprise PBX, using AudioCodes Session Border Controller (SBC) and Media
Gateway. By using SmartTAP 360°, Enterprises can record any call to meet company
regulation and compliance demands, as well as capture and index Enterprise voice calls for
later-stage Voice.AI analysis,
The default SmartTAP 360°download through Azure Marketplace supports the SIPRecbased recording up to 50 simultaneous Enterprise calls and packed with 4 recording licenses
for evaluation. Additional licenses can be purchased through AudioCodes Partners.
Professional Customer support is also available at an additional charge.
interactions. Supported by the AudioCodes voice expertise
Version 4.3 and later 7 SIPRec Solution
SmartTAP
1.2 SBC SIPRec Overview
The SBC can record SIP-based media (call) sessions in accordance with the Session
Recording Protocol (SIPRec) standard. This standard describes architectures for deploying
session recording solutions and specifies requirements for extensions to SIP that manages
delivery of RTP media to a recording device.
The SBC functions as a Session Recording Client (SRC), sending recording sessions to a
third-party Session Recording Server (SRS). The SBC records calls between two IP Groups.
The type of calls to record can be specified by source and/or destination prefix number or
SIP Request-URI, as well as by call initiator (caller). The SBC records calls on a leg
interfacing with a specified IP Group. The specified leg is important as it determines the
various call media attributes of the recorded RTP (or SRTP), such as coder type. Once a
session is established between the call parties, the SBC initiates a SIPRec recording session
with the SRS (SmartTAP 360°), by sending it a SIP INVITE message.
Figure 1-1: SBC SIPRec Overview
Configuration Guide 8 Document #: LTRT-27422
Configuration Guide 2. Deploying SmartTAP 360 on Azure Marketplace
2 Deploying SmartTAP 360° on Azure
Marketplace
You can install and deploy SmartTAP 360° as a virtual machine on the Microsoft Azure cloud
computing platform, using Microsoft's Web-based Azure portal. The portal's Marketplace
store provides the SmartTAP 360° product for installation.
To deploy SmartTAP 360° on Azure Marketplace:
1. Open the Azure portal at https://portal.azure.com/
account credentials.
2. Navigate to the Azure Marketplace (All services > Marketplace).
3. In the search bar, type the string "AudioCodes" to search for all AudioCodes products
that are published on Azure Marketplace:
Figure 2-1: Search Results for "AudioCodes" in Azure Marketplace
, and then log in with your Azure
Version 4.3 and later 9 SIPRec Solution
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