Dell Vostro 3550 P16F User Manual

Dell Vostro 3550 Owner's Manual
Regulatory Model P16F Regulatory Type P16F001

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Information in this publication is subject to change without notice. © 2011 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Latitude™, Latitude ON™, OptiPlex™, Vostro™, and Wi-Fi Catcher™ are trademarks of Dell Inc. Intel®, Pentium®, Xeon®, Core™, Atom™, Centrino®, and Celeron® are registered trademarks or trademarks of Intel Corporation in the U.S. and other countries. AMD® is a registered trademark and AMD Opteron™, AMD Phenom™, AMD Sempron™, AMD Athlon™, ATI Radeon™, and ATI FirePro™ are trademarks of Advanced Micro Devices, Inc. Microsoft®, Windows®, MS-DOS®, Windows Vista®, the Windows Vista start button, and Office Outlook United States and/or other countries. (BDA) and licensed for use on discs and players. The owned by the registered trademark of Wireless Ethernet Compatibility Alliance, Inc.
Other trademarks and trade names may be used in this publication to refer to either the entities claiming the marks and names or their products, Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Bluetooth
Dell™, the DELL logo, Dell Precision™, Precision ON™,ExpressCharge™,
®
are either trademarks or registered trademarks of Microsoft Corporation in the
®
SIG, Inc. and any use of such mark by Dell Inc. is under license.
Blu-ray Disc
is a trademark owned by the Blu-ray Disc Association
Bluetooth
®
word mark is a registered trademark and
Wi-Fi
®
is a
2011 – 06
Rev. A00

Contents

Notes, Cautions, and Warnings..................................................................2
1 Working on Your Computer......................................................................7
Before Working Inside Your Computer.............................................................................7
Recommended Tools.........................................................................................................9
Turning Off Your Computer................................................................................................9
After Working Inside Your Computer................................................................................9
2 Battery........................................................................................................11
Removing The Battery.....................................................................................................11
Installing The Battery......................................................................................................12
3 Memory Card............................................................................................13
Removing The Memory Card...........................................................................................13
Installing The Memory Card............................................................................................14
4 Subscriber Identity Module (SIM) Card...............................................15
Removing The Phone Subscriber Identity Module (SIM)................................................15
Installing The Phone Subscriber Identity Module (SIM).................................................16
5 Access Panel............................................................................................17
Removing The Access Panel...........................................................................................17
Installing The Access Panel............................................................................................18
6 Memory......................................................................................................19
Removing The Memory Module......................................................................................19
Installing The Memory Module.......................................................................................20
7 Optical Drive..............................................................................................21
Removing The Optical Drive............................................................................................21
Installing The Optical Drive.............................................................................................22
8 Hard Drive..................................................................................................23
Removing The Hard Drive................................................................................................23
Installing The Hard Drive.................................................................................................24
9 ExpressCard..............................................................................................25
Removing The ExpressCard............................................................................................25
Installing The ExpressCard..............................................................................................26
10 ExpressCard Board................................................................................27
Removing The ExpressCard Board..................................................................................27
Installing The ExpressCard Board...................................................................................29
11 Wireless Wide Area Network (WWAN) Card...................................31
Removing The Wireless Wide Area Network (WWAN) Card.........................................31
Installing The Wireless Wide Area Network (WWAN) Card..........................................32
12 Keyboard..................................................................................................33
Removing The Keyboard.................................................................................................33
Installing The Keyboard..................................................................................................35
13 Wireless Local Area Network (WLAN) Card.....................................37
Removing The Wireless Local Area Network (WLAN) Card...........................................37
Installing The Wireless Local Area Network (WLAN) Card............................................38
14 Palm Rest.................................................................................................39
Removing The Palm Rest.................................................................................................39
Installing The Palm Rest..................................................................................................44
15 Fingerprint Reader.................................................................................47
Removing The Fingerprint Reader...................................................................................47
Installing The Fingerprint Reader....................................................................................49
16 Hold Switch.............................................................................................51
Removing The Hold Switch.............................................................................................51
Installing The Hold Switch..............................................................................................51
17 Speaker....................................................................................................53
Removing The Speakers..................................................................................................53
Installing The Speakers...................................................................................................55
18 Power-Button Board..............................................................................57
Removing The Power-Button Board...............................................................................57
Installing The Power-Button Board................................................................................58
19 Quick Launch Button Board.................................................................59
Removing The Quick-Launch Button Board....................................................................59
Installing The Quick Launch Button Board.....................................................................60
20 Coin-Cell Battery....................................................................................61
Removing The Coin-Cell Battery.....................................................................................61
Installing The Coin-Cell Battery.......................................................................................61
21 Heat Sink..................................................................................................63
Removing The Heatsink...................................................................................................63
Installing The Heat Sink..................................................................................................65
22 Processor................................................................................................67
Removing The Processor................................................................................................67
Installing The Processor.................................................................................................69
23 Display Assembly...................................................................................71
Removing The Display Assembly....................................................................................71
Installing The Display Assembly.....................................................................................74
24 Display Bezel...........................................................................................75
Removing The Display Bezel...........................................................................................75
Installing The Display Bezel............................................................................................76
25 Camera.....................................................................................................77
Removing The Camera....................................................................................................77
Installing The Camera.....................................................................................................78
26 Display Brackets and Hinges...............................................................81
Removing The Display Brackets, Hinges And Panel.......................................................81
Installing The Display Brackets, Hinges and Panel........................................................84
27 System Board..........................................................................................87
Removing The System Board..........................................................................................87
Installing The System Board...........................................................................................89
28 Left Input/Output Board.........................................................................91
Removing The Left And The Right Input/Output (I/O) Board...........................................91
Installing The Left And The Right Input/Output (I/O) Board............................................93
29 System Setup..........................................................................................95
System Setup Overview..................................................................................................95
System Setup Enter.........................................................................................................95
System Setup Screens....................................................................................................96
System Setup Options.....................................................................................................97
30 Diagnostics............................................................................................101
Device Status Lights......................................................................................................101
Battery Status Lights.....................................................................................................101
Diagnostic Beep Codes.................................................................................................101
31 Specifications.......................................................................................103
32 Contacting Dell.....................................................................................113
Contacting Dell..............................................................................................................113
1

Working on Your Computer

Before Working Inside Your Computer

Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist:
You have performed the steps in Working on Your Computer.
You have read the safety information that shipped with your computer.
A component can be replaced or--if purchased separately--installed by performing the removal procedure in reverse order.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface, such as a connector on the back of the computer.
CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.
7
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.
NOTE: The color of your computer and certain components may appear differently than shown in this document.
To avoid damaging your computer, perform the following steps before you begin working inside the computer.
1. Ensure that your work surface is flat and clean to prevent the computer
cover from being scratched.
2. Turn off your computer (see
Turning Off Your Computer
).
3. If the computer is connected to a docking device (docked) such as the
optional Media Base or Battery Slice, undock it.
CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device.
4. Disconnect all network cables from the computer.
5. Disconnect your computer and all attached devices from their electrical
outlets.
6. Close the display and turn the computer upside-down on a flat work
surface.
NOTE: To avoid damaging the system board, you must remove the main battery before you service the computer.
7. Remove the main battery.
8. Turn the computer top-side up.
9. Open the display.
10. Press the power button to ground the system board.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the display.
CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components.
8
11. Remove any installed ExpressCards or Smart Cards from the appropriate
slots.

Recommended Tools

The procedures in this document may require the following tools:
Small flat-blade screwdriver
#0 Phillips screwdriver
#1 Phillips screwdriver
Small plastic scribe
Flash BIOS update program CD

Turning Off Your Computer

CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer.
1. Shut down the operating system:
In Windows Vista :
Click Start Start menu as shown below, and then click Shut Down.
In Windows XP: Click Start Turn Off ComputerTurn Off . The computer turns off
after the operating system shutdown process is complete.
2. Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for about 4 seconds to turn them off.
, then click the arrow in the lower-right corner of the

After Working Inside Your Computer

After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turning on your computer.
9
CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers.
1. Connect any external devices, such as a port replicator, battery slice, or media base, and replace any cards, such as an ExpressCard.
2. Connect any telephone or network cables to your computer.
CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the computer.
3. Replace the battery.
4. Connect your computer and all attached devices to their electrical outlets.
5. Turn on your computer.
10

Battery

Removing The Battery

2
1. Follow the procedures in
2. Slide the release latches to unlock the battery.
3. Slide the battery and remove it from the computer.
Before Working On Your Computer
.
11

Installing The Battery

1. Slide the battery into its slot until it clicks into place.
2. Follow the procedures in
After Working Inside Your Computer
.
12

Memory Card

Removing The Memory Card

3
1. Follow the procedures in
2. Press in on the memory card to release it from the computer.
3. Slide the memory card out of the computer.
Before Working On Your Computer
.
13

Installing The Memory Card

1. Push the memory card into its slot until it clicks into place.
2. Follow the procedures in
After Working Inside Your Computer
.
14

Subscriber Identity Module (SIM) Card

Removing The Phone Subscriber Identity Module (SIM)

4
1. Follow the procedures in
2. Remove the
3. Press in on the SIM card to release it from the computer.
4. Grasp the SIM card and pull out to release it from the computer.
battery
Before Working On Your Computer
.
.
15

Installing The Phone Subscriber Identity Module (SIM)

1. Push the SIM card into the slot until it clicks into place.
2. Install the
3. Follow the procedures in
battery
.
After Working Inside Your Computer
.
16

Access Panel

Removing The Access Panel

5
1. Follow the procedures in
2. Remove the
3. Remove the screws that secure the access panel to the base of the computer.
4. Lift the access panel up at an angle and remove it from the computer.
battery
Before Working On Your Computer
.
.
17

Installing The Access Panel

1. Install the access panel on the back of the computer.
2. Tighten the screws to secure the access panel to the base of the system.
3. Install the
4. Follow the procedures in
battery
.
After Working Inside Your Computer
.
18

Memory

Removing The Memory Module

6
1. Follow the procedures in
2. Remove the
3. Remove the
4. Pry the retention clips away from the memory module until it pops up.
5. Remove the memory module from its connector on the system board.
battery access panel
Before Working On Your Computer
.
.
19

Installing The Memory Module

1. Insert the memory module into the memory socket.
2. Press the clips to secure the memory module to the system board.
3. Install the
4. Install the
5. Follow the procedures in
access panel battery
.
.
After Working Inside Your Computer
.
20

Optical Drive

Removing The Optical Drive

7
1. Follow the procedures in
2. Remove the
3. Remove the
4. Remove the screw that secures the optical drive.
5. Use a screwdriver to nudge the optical drive out of the computer.
battery access panel
Before Working On Your Computer
.
.
21

Installing The Optical Drive

1. Slide the optical drive into the compartment on the chassis.
2. Tighten the screw to secure the optical drive to the computer.
3. Install the
4. Install the
5. Follow the procedures in
access panel battery
.
.
After Working Inside Your Computer
.
22

Hard Drive

Removing The Hard Drive

8
1. Follow the procedures in
2. Remove the
3. Remove the
4. Remove the screws that secure the hard drive to the system.
5. Lift up the hard drive at an angle from the system and remove.
battery access panel
Before Working On Your Computer
.
.
23
6. Remove the screws that secure the hard-drive bracket to the hard drive.

Installing The Hard Drive

1. Replace the screws to secure the hard-drive bracket to the hard drive.
2. Place the hard drive on the chassis.
3. Replace the screws to secure the hard drive to the system.
4. Install the
5. Install the
6. Follow the procedures in
24
access panel
battery
.
.
After Working Inside Your Computer
.

ExpressCard

Removing The ExpressCard

9
1. Follow the procedures in
2. Remove the
3. Press in on the ExpressCard and release.
4. Pull the ExpressCard out of the computer and remove.
battery
Before Working On Your Computer
.
.
25

Installing The ExpressCard

1. Push in the ExpressCard into the slot until clicks into place.
2. Install the
3. Follow the procedures in
battery
.
After Working Inside Your Computer
.
26

ExpressCard Board

Removing The ExpressCard Board

10
1. Follow the procedures in
2. Remove the
3. Remove the
4. Remove the
5. Remove the
6. Remove the
7. Lift up the ExpressCard board cable securing clip to open it.
8. Disconnect the ExpressCard board cable.
battery ExpressCard access panel keyboard palm rest
Before Working On Your Computer
.
.
. . .
27
9. Remove the screw that secures the ExpressCard board.
10. Pry the latch that secures the ExpressCard board.
28
11. Lift up the ExpressCard board at an angle and remove.

Installing The ExpressCard Board

1. Install the ExpressCard board on the slot.
2. Secure the latch to the ExpressCard board.
3. Tighten the ExpressCard board to the system board.
4. Connect the ExpressCard board cable to the system board.
5. Press the securing clip to secure the ExpressCard board.
6. Install the
7. Install the
8. Install the
9. Install the
10. Install the
11. Follow the procedures in
palm rest keyboard
. .
access panel express card battery
.
.
.
After Working Inside Your Computer
.
29
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