Dell™ Vostro™ 3300 Service Manual
Working on Your Computer
Specifications
Removing and Replacing Parts
System Setup
Diagnostics
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.
Information in this document is subject to change without notice.
© 2010 Dell Inc. All rights reserved.
Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Vostro are trademarks of Dell Inc.; Intel and Core are either trademarks or registered trademarks of Intel Corporation; Microsoft, Windows, Windows Vista, and the Windows Vista start button are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries; Bluetooth is a registered trademark of Bluetooth SIG, Inc.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
May 2010 Rev. A00
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Base Cover
Dell™ Vostro™ 3300 Service Manual
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
Removing the Base Cover
1.Follow the procedures in Before Working Inside Your Computer.
2.Remove the battery.
3.Remove the screws that secure the base cover to the computer.
4. Lift up the base cover and remove it from the computer.
Replacing the Base Cover
To replace the base cover, perform the above steps in reverse order.
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Battery
Dell™ Vostro™ 3300 Service Manual
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
Removing the Battery
NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below.
1.Follow the procedures in Before Working Inside Your Computer.
2.Flip the computer over.
3.Slide the battery release latch to the unlock position.
4. Slide the other battery release latch to the unlock position.
5. Slide the battery and remove it from the computer.
Replacing the Battery
To replace the battery, perform the above steps in reverse order.
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System Setup
Dell™ Vostro™ 3300 Service Manual
Overview
Entering System Setup
System Setup Screens
System Setup Options
Overview
Use System Setup as follows:
•To change the system configuration information after you add, change, or remove any hardware in your computer
•To set or change a user-selectable option such as the user password
•To read the current amount of memory or set the type of hard drive installed
Before you use System Setup, it is recommended that you write down the System Setup screen information for future reference.
CAUTION: Unless you are an expert computer user, do not change the settings for this program. Certain changes can cause your computer to work incorrectly.
Entering System Setup
1.Turn on (or restart) your computer.
2.When the blue DELL™ logo is displayed, you must watch for the F2 prompt to appear.
3.Once this F2 prompt appears, press <F2> immediately.
NOTE: The F2 prompt indicates that the keyboard has initialized. This prompt can appear very quickly, so you must watch for it to display and then press <F2>. If you press <F2> before you are prompted, this keystroke will be lost.
4.If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then, shut down your computer and try again.
System Setup Screens
Menu — Appears on top of the System Setup window. This field provides a menu to access the System Setup options. Press < Left Arrow > and < Right Arrow > keys to navigate. As a Menu option is highlighted, the Options List lists the options that define the hardware installed on your computer.
Options List — Appears on the left side of the System |
Options Field — Appears on the right side of Options List |
Help — Appears on the right side of |
Setup window. The field lists features that define the |
and contains information about each option listed in the |
the System Setup window and |
configuration of your computer, including installed |
Options List. In this field you can view information about |
contains help information about the |
hardware, power conservation, and security features. |
your computer and make changes to your current settings. |
option selected in Options List. |
Scroll up and down the list with the upand down- |
Press <Enter> to make changes to your current settings. |
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arrow keys. As an option is highlighted, the Options |
Press <ESC> to return to the Options List. |
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Field displays the option's current and available |
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settings. |
NOTE: Not all settings listed in the Options Field are |
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changeable. |
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Key Functions — Appears below the Options Field and lists keys and their functions within the active system setup field. |
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Use the following keys to navigate through the System Setup screens:
Keystroke |
Action |
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< F2 > |
Displays information on any selected item in the System Setup. |
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< Esc > |
Exit from current view or switch the current view to the Exit page in the |
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System Setup. |
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< Up Arrow > or < Down |
Select an item to display. |
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Arrow > |
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< Left Arrow > or < Right |
Select a menu to display. |
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Arrow > |
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– or + |
Change existing item value. |
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< Enter > |
Select the sub menu or execute command. |
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< F9 > |
Load setup default. |
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< F10 > |
Save current configuration and exit System Setup. |
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System Setup Options
Main
The Main tab lists out the primary hardware features of the computer. The table below defines the function of each option.
Main
System |
Displays the computer model number. |
Dell Bios Version Name |
Displays the BIOS revision. |
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System Date |
Resets the date on the computer's internal calendar. |
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System Time |
Resets the time on the computer's internal clock. |
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Processor Type |
Displays the type of processor. |
Processor Cores |
Displays the number of processor cores. |
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Processor ID |
Displays the processor ID. |
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Processor Speed |
Displays the speed of the processor. |
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Processor Minimum Clock Speed |
Displays the minimum clock speed of the processor. |
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Processor Maximum Clock Speed |
Displays the maximum clock speed of the processor. |
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L2 Cache Size |
Displays the processor L2 cache size. |
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L3 Cache Size |
Displays the processor L3 cache size. |
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System Memory |
Displays the total computer memory. |
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Memory Speed |
Displays the memory speed. |
Memory Channel Mode |
Displays the channel mode (single or dual channel). |
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DIMM A Size |
Displays the size of memory installed on the DIMM |
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slot A. |
DIMM B Size |
Displays the size of memory installed on the DIMM |
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slot B. |
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Internal HDD |
Displays the model number of the hard drive. |
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Fixed Bay Device |
Displays the model number of the drive in the fixed |
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bay. |
Video Controller |
Displays the model number of the video card installed |
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on your computer. |
Video BIOS Version |
Displays the BIOS version of the video card. |
Video Memory |
Displays the video memory size. |
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Panel Type |
Displays the display panel type. |
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Native Resolution |
Displays the native resolution of the display. |
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Audio Controller |
Displays the type of the audio controller installed on |
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your computer. |
WWAN |
Displays the type of wireless wide area network card |
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installed on your computer. |
Bluetooth Device |
Displays the type of the Bluetooth® card installed on |
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your computer. |
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Wireless Device |
Displays the type of wireless card installed on your |
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computer. |
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AC Adapter Type |
Displays the type of the AC adapter. |
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Advanced
The Advanced tab allows you to set various functions that affect the performance of the computer. The table below defines the function of each option and its default value.
Advanced
System Configuration
Integrated NIC |
Enable or disable the power supply to the on– |
Default: Enabled |
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board network card. |
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SATA Mode |
Change the SATA controller mode to either ATA or |
Default: AHCI |
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AHCI. |
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External USB ports |
Enable or disable the external USB ports. |
Default: Enabled |
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PC card or IEEE 1394 port |
Enable or disable the IEEE 1394 port. |
Default: Enabled |
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eSATA Ports |
Enable or disable the eSATA port. |
Default: Enabled |
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Module Bay |
Enable or disable the module bay. |
Default: Enabled |
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Fingerprint Reader |
Enable or disable the fingerprint reader. |
Default: Enabled |
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ExpressCard |
Enable or disable the ExpressCard slot. |
Default: Enabled |
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Camera |
Enable or disable the camera. |
Default: Enabled |
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Audio MIC Function |
Enable or disable the microphone. |
Default: Enabled |
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Hybrid Graphic |
Enable or disable the hybrid graphics function. |
Default: Hybrid |
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Performance |
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Allows the clock speed of the processor to be |
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EIST |
dynamically changed by software while minimizing |
Default: Enabled |
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power draw and heat dissipation. |
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Execute Disable Bit |
Allows increased protection against buffer overflow |
Default: Enabled |
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attacks. |
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Allows a platform to run multiple operating systems |
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Intel® Virtualization |
and applications in independent partitions, allowing |
Default: Disabled |
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Technology |
one computer to function as multiple virtual |
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computers. |
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Power Management |
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Allows USB devices to wake-up the computer from |
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USB Wake Support |
standby. This feature is enabled only when the |
Default: Enabled |
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AC adapter is connected. |
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Allows the computer to be remotely turned on. This |
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Wake On LAN |
feature is enabled only when the AC adapter is |
Default: Enabled |
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connected. |
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Post Behaviour |
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Adapter Warnings |
Enables or disables adapter warnings. |
Default: Enabled |
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Allows the System Setup to skip certain tests |
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Fast Boot |
during power on self test (POST) which decreases |
Default: Enabled |
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the amount of time needed to boot the computer. |
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Keyboard Click |
Enable or disable the keyboard sound. |
Default: Disabled |
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Wireless |
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Internal Bluetooth |
Enable or disable the Bluetooth module. |
Default: Enabled |
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Internal WLAN |
Enable or disable the wireless LAN module. |
Default: Enabled |
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Internal WWAN |
Enable or disable the wireless WAN module. |
Default: Enabled |
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Security
The Security tab displays the security status and allows you to manage the security features of the computer.
Security
Service Tag |
Displays the current service tag of the computer. |
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Asset Tag |
Displays the asset tag. |
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Unlock Setup Status |
Specifies whether a setup password has been |
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assigned. |
Admin Password Status |
Specifies whether an admin password has been |
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assigned. |
Admin Password |
Allows you to set an admin password. |
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System Password Status |
Specifies whether a system password has been |
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assigned. |
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System Password |
Allows you to set a system password. |
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Password on Boot |
Enable or disable authentication every time your |
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computer boots. |
Password Bypass |
Allows you to bypass the system and hard drive |
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passwords when your computer restarts. |
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However, you must enter the passwords if you are |
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turning the computer on from the shutdown state. |
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Password Change |
Enable or disable the password change feature. |
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Computrace |
Enable or disable the Computrace feature on your |
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computer. |
HDD Password Configuration |
Allows you to set a password on the computer's |
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internal hard drive (HDD). The hard drive password is |
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enabled even when the hard drive is installed on |
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another computer. |
Boot
The Boot tab allows you to change the boot sequence.
Exit
This section allows you to save, discard, and load default settings before exiting from System Setup.
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Bluetooth Card
Dell™ Vostro™ 3300 Service Manual
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
Removing the Bluetooth Card
1.Follow the procedures in Before Working Inside Your Computer.
2.Remove the battery.
3.Remove the base cover.
4.Remove the hard drive.
5.Remove the optical drive.
6.Remove the wireless local area network (WLAN) card.
7.Remove the keyboard.
8.Remove the wireless wide area network (WWAN) card.
9.Remove the palm rest.
10.Lift the Bluetooth® card up and away from the system board.
Replacing the Bluetooth Card
To replace the Bluetooth card, perform the above steps in reverse order.
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Camera
Dell™ Vostro™ 3300 Service Manual
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
Removing the Camera
1.Follow the procedures in Before Working Inside Your Computer.
2.Remove the battery.
3.Remove the base cover.
4.Remove the hard drive.
5.Remove the optical drive.
6.Remove the keyboard.
7.Remove the wireless local area network (WLAN) card.
8.Remove the wireless wide area network (WWAN) card.
9.Remove the palm rest.
10.Remove the display assembly.
11.Remove the display bezel.
12.Remove the tape that secures the camera to the display assembly.
13. Disconnect the camera cable from the display assembly.
14. Lift the camera up and away from the computer.
Replacing the Camera
To replace the camera, perform the above steps in reverse order.
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Coin-Cell Battery
Dell™ Vostro™ 3300 Service Manual
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
Removing the Coin-Cell Battery
1.Follow the procedures in Before Working Inside Your Computer.
2.Remove the battery.
3.Remove the base cover.
4.Disconnect the coin-cell battery cable from the system board.
5. Gently pry the tabs that secure the coin-cell battery to the system board away from the coin-cell battery.
6. Lift up the coin-cell battery and remove it from the computer.
Replacing the Coin-Cell Battery
To replace the coin-cell battery, perform the above steps in reverse order.
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Diagnostics
Dell™ Vostro™ 3300 Service Manual
Device Status Lights
Battery Status Lights
Battery Charge and Health
Keyboard Status Lights
LED Error Codes
Device Status Lights
Turns on when you turn on the computer and blinks when the computer is in a power management mode.
Turns on when the computer reads or writes data.
Turns on steadily or blinks to indicate battery charge status.
Turns on when wireless networking is enabled.
Turns on when a card with Bluetooth® wireless technology is enabled. To turn off only the Bluetooth wireless technology function, right-click the icon in the system tray and select Disable Bluetooth Radio.
Battery Status Lights
If the computer is connected to an electrical outlet, the battery light operates as follows:
•Alternately blinking amber light and blue light — An unauthenticated or unsupported non-Dell AC adapter is attached to your laptop.
•Alternately blinking amber light with steady blue light — Temporary battery failure with AC adapter present.
•Constantly blinking amber light — Fatal battery failure with AC adapter present.
•Light off — Battery in full charge mode with AC adapter present.
•Blue light on — Battery in charge mode with AC adapter present.
Battery Charge and Health
To check the battery charge, press and release the status button on the battery charge gauge to illuminate the charge-level lights. Each light represents approximately 20 percent of the total battery charge. For example, if four lights are on, the battery has 80 percent of its charge remaining. If no lights appear, the battery has no charge.
To check battery health using the charge gauge, press and hold the status button on the battery charge gauge for at least 3 seconds. If no lights appear, the battery is in good condition and more than 80 percent of its original charge capacity remains. Each light represents incremental degradation. If five lights appear, less than 60 percent of the charge capacity remains, and you should consider replacing the battery.
Keyboard Status Lights
The green lights located above the keyboard indicate the following:
Turns on when the numeric keypad is enabled.
Turns on when the Caps Lock function is enabled.
Turns on when the Scroll Lock function is enabled.
LED Error Codes
The following table shows the possible LED codes that may display when your computer is unable to complete a power on self test.
Appearance
ON-FLASH-FLASH
FLASH-ON-ON
Description
No SODIMMs are installed
System board error
Next Step
1.Install supported memory modules.
2.If memory is already present, reseat the module(s) one at a time in each slot.
3.Try known good memory from another computer or replace the memory.
4.Replace the system board.
1.Reseat the processor.
2.Replace the system board.
3.Replace the processor.
FLASH-ON-FLASH
OFF-FLASH-OFF
ON-FLASH-ON
OFF-FLASH-FLASH
FLASH-FLASH-FLASH
FLASH-FLASH-OFF
OFF-ON-OFF
FLASH-FLASH-ON
Display panel error
Memory compatibility error
Memory is detected but has errors
Modem error
System board error
Option ROM error
Storage device error
Video card error
1.Reseat the display cable.
2.Replace the display panel.
3.Replace the video card/system board.
1.Install compatible memory modules.
2.If two modules are installed remove one and test. Try the other module in the same slot and test. Test the other slot with both modules.
3.Replace the memory.
4.Replace the system board.
1.Reseat the memory.
2.If two modules are installed remove one and test. Try the other module in the same slot and test. Test the other slot with both modules.
3.Replace the memory.
4.Replace the system board.
1.Reseat the modem.
2.Replace the modem.
3.Replace the system board.
1. Replace the system board.
1.Reseat the device.
2.Replace the device.
3.Replace the system board.
1.Reseat the hard drive and optical drive.
2.Test the computer with just the hard drive and just the optical drive.
3.Replace the device that is causing the failure.
4.Replace the system board.
1. Replace the system board.
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Display Assembly
Dell™ Vostro™ 3300 Service Manual
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
Removing the Display Assembly
1.Follow the procedures in Before Working Inside Your Computer.
2.Remove the battery.
3.Remove the base cover.
4.Remove the hard drive.
5.Remove the optical drive.
6.Remove the wireless local area newtork (WLAN) card.
7.Remove the keyboard.
8.Remove the wireless wide area network (WWAN) card.
9.Remove the palm rest.
10.With the right side of the computer facing up, disconnect the display cable from the system board.
11. Disconnect the camera cable.
12. Remove the screws that secure the display assembly to the computer.
13. Lift the display assembly up and away from the computer.
Replacing the Display Assembly
To replace the display panel, perform the above steps in reverse order.
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ExpressCard Cage
Dell™ Vostro™ 3300 Service Manual
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
Removing the ExpressCard Cage
1.Follow the procedures in Before Working Inside Your Computer.
2.Remove the battery.
3.Remove the base cover.
4.Remove the hard drive.
5.Remove the optical drive.
6.Remove the keyboard.
7.Remove the wireless local area network (WLAN) card.
8.Remove the wireless wide area network (WWAN) card.
9.Remove the palm rest.
10.Remove the ExpressCard, if applicable.
11.Remove the screws that secure the ExpressCard cage to the computer.
12. Lift the ExpressCard cage up and away from the computer.
Replacing the ExpressCard Cage
To replace the ExpressCard cage, perform the above steps in reverse order.
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ExpressCard
Dell™ Vostro™ 3300 Service Manual
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
Removing the ExpressCard
1.Follow the procedures in Before Working Inside Your Computer.
2.Press in on the ExpressCard to release it from the computer.
3. Slide the ExpressCard out of the computer.
Replacing the ExpressCard
To replace the ExpressCard, perform the above steps in reverse order.
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