Reproduction of these materials in any manner whatsoever without the written permission
of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell™ and the DELL logo are trademarks of Dell Inc.
Microsoft®, Windows®, Excel®, Powerpoint®, Windows Live®, Hotmail®, Xbox Live®,
Zune®, and SharePoint® are either trademarks or registered trademarks of Microsoft
Corporation in the United States and/or other countries. Adobe Acrobat™ is a trademark
of Adobe Systems Incorporated which may be registered in certain jurisdictions.
Other trademarks and trade names may be used in this document to refer to either the
entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary
interest in trademarks and trade names other than its own.
October 2010A00
Federal Communications Commission (FCC) Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
1) this device may not cause harmful interference and
2) this device must accept any interference received, including interference that may cause
undesired operation of the device.
FCC RF Radiation Exposure Statement:
For body worn operation, this phone has been tested and meets FCC RF exposure
guidelines when used with an accessory that contains no metal and that positions the
handset a minimum of 1.5 cm from the body. Use of other accessories may not ensure
compliance with FCC RF exposure guidelines.
Check the contents of your package to verify that you have the
following:
NOTE: The contents of your package may vary based on your region.
U.S.A
Dell Venue Pro phone
Battery
Getting Started Guide
Safety, Environmental, and Regulatory Information
Warranty and Support Information
MicroUSB cable
Charger
US plug
Headset with microphone
Europe
Dell Venue Pro phone
Battery
Getting Started Guide
Safety, Environmental, and Regulatory Information
Warranty and Support Information
MicroUSB cable
Charger
UK plug
EURO plug
Headset with microphone
6Package Contents
Page 7
Getting to Know Your Dell™
4
1
3
2
5
Venue Pro
This section provides information about the features available on your
Dell Venue Pro phone.
FeatureFunction(s)
1 EarpieceUse to listen to phone conversations.
2 Back
3Start
Getting to Know Your Dell™ Venue Pro7
Touch to:
• Return to the previous screen or web
page.
• Cancel an operation.
• Close an on-screen keyboard or a
menu.
• Touch to return to the Start screen
from anywhere on the phone,
including from a running application.
• Touch and hold for speech commands.
Page 8
FeatureFunction(s)
4 Search button
5 Proximity sensorDetects and turns off the screen when
Touch to open the search box to find
items from the Internet, contacts from
the contact list, or applications from
Marketplace.
you bring the phone close to your ear to
make or receive calls, in order to prevent
unintentional touch on the screen.
8Getting to Know Your Dell™ Venue Pro
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FeatureFunction(s)
2
6
5
1
3
7
4
1 Power and sleep/wake button • Press and hold to turn on the phone.
• Press and hold to turn off the phone.
• Press to turn off the display.
• Press to wake up the phone from the
sleep mode.
2 CameraCapture photos and videos.
3 SpeakersAudio output for video, music, and FM radio.
4 Micro USB connector• Connects to a USB cable to transfer files
to a computer.
• Connects to a charger to charge the
phone.
5 Back coverSecures the battery in place.
6 Camera flashFor using flash while capturing photos and
videos.
7 Headphone connectorConnects to headphones.
Getting to Know Your Dell™ Venue Pro9
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FeatureFunction(s)
1
2
1 Volume control buttonsDuring a phone call or while playing
media such as music, FM radio, and
video:
• Press to increase or decrease the
volume by one level.
• Press and hold continuously to
increase or decrease volume level.
2 Camera button• Press to start the camera.
• Press to capture a photo or video.
• A half press of the button enables
auto-focus.
• When recording a video, press to
stop.
10Getting to Know Your Dell™ Venue Pro
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Setting Up Your Dell™ Venue
Pro
This section provides information on setting up your Dell Venue Pro
phone for the first time.
Getting Your Phone Ready for Use
1Remove the back cover
a Slide the back cover up towards
the top of the phone.
NOTE: Do not turn on the phone when the back cover is removed.
b Lift the back cover off the phone.
Setting Up Your Dell™ Venue Pro11
Page 12
2Insert the SIM card
Align the angled corner of the SIM card with the angled corner in the card
holder and insert the card. If the card does not fit in the card holder easily,
check to ensure that you have aligned the corner on the card with the
corner on the card holder.
3Insert the battery
Align the metal contacts on the battery with the contacts on the battery
holder and place the battery.
12Setting Up Your Dell™ Venue Pro
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4Close the back cover
a Align the tabs on the back cover
with the slots on the phone.
b Place the cover onto the back of
the phone, and then slide the
cover towards the bottom of the
phone to secure the cover in
place.
Setting Up Your Dell™ Venue Pro13
Page 14
5Charge the phone
NOTE: Charge the battery in an environmental temperature between
0°C and 45°C.
The battery is not fully charged when first unpacked.
a Connect the microUSB cable's connector into the connector on the
phone.
b Connect the cable's USB connector into the supplied USB wall charger
adapter.
c Connect the USB wall charger adapter into a power outlet and charge the
phone till the battery is fully charged.
NOTE: The phone is fully
charged within four hours when
connected to a power outlet.
NOTE: To charge your phone
using a computer, connect the
microUSB cable's connector to
the phone, and the cable's USB
connector to a USB port on the
computer.
Turning On Your Phone
NOTE: Use this phone in an environmental temperature between -10°C
and 55°C.
1Press the power and sleep/wake button to turn on your phone.
2The Windows Phone 7.0 operating system screen appears when
the phone goes through a cold boot process.
3If your SIM card is locked by a Personal Identification Number
(PIN), type the PIN by touching corresponding number keys on
the on-screen keypad. Touch the enter button to confirm your
input.
14Setting Up Your Dell™ Venue Pro
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Turning Off Your Phone
Press and hold the power and sleep/wake button.
Turning On the Screen
If the device is on, but the screen is off, press the power and
sleep/wake button to turn on the screen.
First-Time Setup
After the first-time cold boot, touch the get started button to let the
phone take you through an initial setup process:
1The phone detects whether an Internet connection is available.
NOTE: Connecting to the Internet requires an active Wi-Fi or mobile
data connection (GPRS, EDGE, 3G, or HSPA). See Connectivity settings
for more information on how to set up a data connection.
2The phone asks whether to retrieve time zone, date, and time
information directly from the Internet server, or to set up time
zone, date, and time manually.
3Download the Microsoft Software Agreement.
4To connect your phone to Windows Live and use services
including Windows Live
®
LIVE
Windows Live ID, or touch the create one button to register a new
Windows Live ID.
NOTE: Signing in to Windows Live also synchronizes all your Windows
Live e-mails and contacts on your phone.
5The phone is ready for use when the Start Screen appears.
, touch the sign in button to sign in with your existing
®
Messenger, Hotmail®, Zune®, and Xbox
Setting Up Your Dell™ Venue Pro15
Page 16
Using Your Dell™ Venue Pro
Physical QWERTY Keyboard
You can use the physical QWERTY keyboard to type text into a text
field in your phone.
To access the keyb oard
Slide the phone up to access the keyboard.
NOTE: The on-screen keyboard closes automatically when the physical
QWERTY keyboard is active.
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Keyboard controls
2
1
3
46
7
8
9
5
1Press to type alphabets in the text field.
2
• Press the key to switch between the uppercase and lowercase
typing modes. in the status bar indicates that the lowercase
typing mode is active; indicates that the uppercase typing mode
is active.
• Press and hold the key to enable the Caps Lock mode, as the icon
indicates in the status bar. Press again to disable the Caps Lock
mode.
3•Press the blue fn key to enable the blue numbers and symbols. The
icon will show up in the status bar to confirm this function is
enabled. The input mode will automatically switch to the alphabet
mode after you type a number or a symbol.
• To enable continuous number and symbol input, press and hold the
fn key. The icon will show up in the status bar to confirm this
function is enabled. Press the same key to disable this mode.
4
Press the key to add accents to vowels. Multiple presses cycle
through available accents. Press and hold the key to view the accent
picker, and touch the accent to type in the text field.
NOTE: The accent key only works when the cursor immediately follows
a vowel.
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5•Press the space bar to type a space.
Ti le s
• Double-press the space bar to insert a period.
6
Press the key to view the emoticon picker. Touch the desired
emoticon to type the emoticon in the text box.
7•Press the sym key to open the on-screen symbol picker where you
can touch the numbers, symbols, and punctuation marks that you
want to type.
• When the symbol picker appears, touch or for more available
symbols.
•Press the sym key to close the on-screen symbol picker.
8
• Press the key to enter a new line of text.
• Press the key to confirm your text input.
9
• Press the key to delete a typed character, symbol, or a space.
• Press and hold the key to quickly delete typed text.
Start Screen
The Start screen is the starting point for
your phone activities, and is made up of
customizable “tiles”—shortcuts or links
that provide easy access to your favorite
or frequently used features, applications,
contacts, web pages, and media playlists.
Tiles are dynamic and updated in real
time to display notifications of new text
messages, e-mails, upcoming calendar
events, missed calls, and latest feed
updates on your social networks such as
Twitter, Facebook, and Windows Live.
To open the Start screen
From any phone activities, touch Start .
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To add a tile to the Start screen
You can “Pin” an application, media item, or favorite contact to add it
as a tile on the Start screen.
1Touch and hold an application that you would like to pin as a tile
on the Start screen.
2From the context menu that appears, touch pin to start, or pin
favorites to start.
NOTE: After you open a contact profile from the People application,
touch the pin icon in the application bar at the bottom to pin the
contact to the Start screen.
To reposition a tile on the Start screen
1Touch and hold the tile until it stands out to become movable.
NOTE: When the moving mode is activated, you can touch another tile
to make it movable.
2Drag or flick the tile to another location on the screen.
3Release the tile in the desired location.
4Touch the tile or the blank area on the screen to disable the
moving mode.
To remove a tile from the Start screen
1Touch and hold the tile you want to remove.
2Touch the unpin icon .
To navigate the Start screen
1Flick or pan the Start screen upwards or downwards until it
displays the desired tile.
NOTE: To stop the Start screen from moving, touch anywhere on the
Start screen.
2Touch the tile to open the associate application or feature.
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To change the tile color
You can change the tile color by changing the accent color.
1Tou ch St ar t → applications → Settings.
2Under system, select theme.
3Tou ch th e Accent color text box.
4Touch a desired color sample from the ACCENTS list.
To change the background color of the Start screen
1Tou ch St ar t → applications → Settings.
2Under system, select theme.
3Tou ch th e Background list box.
4From the Background list box, touch dark or light to change the
background color.
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Touch Screen Gestures
Your phone has a multi-touch sensitive screen. You can touch the
screen to navigate and control the phone. The following touch screen
gestures are supported on your phone:
Touch GesturesAllows you to:
Touch
Touch gently on the screen with your
fingertip.
• Select screen items including
buttons, icons, images, entries, and
options.
• Start applications.
• Input text using the on-screen
keyboard or numeric keypad.
• Stop any type of screen content
from scrolling, for example the
Applications list or a web page.
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Touch GesturesAllows you to:
Touch and h o l d
Touch and hold your finger on the
screen.
Flick or swipe
Slide a finger quickly in the direction
you want the screen content to move.
“Pin” an application, media item, or
favorite contact to the Start screen to
add it as a tile.
• To pin an item, touch and hold the
item until the context menu
appears, and then touch pin to start or pin favorites to start.
• To remove a tile, touch and hold
the tile, and then touch .
Quickly scroll through different
screens of content: the Start screen,
Applications list, web pages, lists,
entries, photos, and so on.
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Touch GesturesAllows you to:
Pan
1 Touch a desired area on the screen.
2 Keeping your finger in contact with
the screen, move your fingertip
slowly in the direction you want the
screen content to move.
• Move a tile somewhere else on
Start at a controlled rate. Touch and
hold the tile, then move it wherever
you'd like.
• Scroll through lists, menus, or
pages.
Pinch or Zoom-OutPinch
Move two fingers closer together on
the screen to zoom-out.
Zoom-out on websites, maps, or
pictures.
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Touch GesturesAllows you to:
Stretch or Zoom-InStretch
Move two fingers away from each
other on the screen to zoom-in.
Double-tap
Tap the screen quickly twice.Toggle between the zoom-in and
Zoom-in on websites, maps, or
pictures.
zoom-out states of a screen view,
such as a picture or web page. The
application defines the zoomed-in
and zoomed-out scales and zooms in
or out accordingly.
24Using Your Dell™ Venue Pro
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Screen Orientation
Your phone supports two types of orientation: portrait and landscape.
For optimal viewing experience, the screen rotates automatically to
portrait or landscape view depending on how you hold the phone.
Portrait orientation
In portrait-mode, the screen is vertically oriented where the height of
the screen is greater than the width.
Landscape orientation
In landscape-mode, the screen is horizontally oriented where the
width of the screen is greater than the height, and is suited for
browsing the Internet, watching videos, and playing games.
NOTE: The Start screen and Applications list always appear in portrait
mode. Landscape mode is not supported on certain applications or while
the physical QWERTY keyboard is open.
NOTE: Certain applications downloaded from the Internet may not
support automatic screen orientation to portrait or landscape.
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Applications list
3
2
1
The Applications list contains the list of all the applications available on
your phone.
NOTE: If you have an application tile on your Start Screen, you will be
able to access that application simply by touching the tile. For all other
applications that are not pinned to your Start Screen, you will need to go
to the applications list to access them.
To display the Applications list
1
Touch Start to open the Start screen.
2
Touch or flick the Start screen to the left to view the Applications list.
3
To return to the Start screen from the Applications list, touch or flick
the Applications list to the right.
To navigate the Applications list
1Flick or pan the Applications list upwards or downwards until it
displays the desired application.
NOTE: To stop the Applications list from moving, touch anywhere on
the screen.
2Touch the application to open it.
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Status Bar
1
34
56
78
9
10
(
)
2
()
At the top of your smart phone screen, there is a thin bar known as the
Status bar. The Status bar displays icon indicators for current time,
battery power, signal strength, network connectivity, ringtone settings,
and other system information.
NOTE: The Status bar hides the icons after a short period of time. To
display the icons, touch the Status bar.
1
2
3
4
5
6
7
8
9
10
Signal strength
Connected to a 3G (HSPA) data network
Connected to a Wi-Fi network
Silent mode is enabled
Battery status
Current time
SIM card is locked
Vibrate mode is enabled
Phone is charging
Airplane mode is enabled
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Wallpaper
The display turns off automatically after a timeout period of inactivity. The wallpaper then
appears after you wake up the display by pressing
the power and sleep/wake button, or when you
slide open the QWERTY keyboard.
The wallpaper helps prevent unintentional touch
on the screen, displays the date and time, missed
calls, new messages, upcoming events, and the
alarm set indicator.
To set the screen time-out period
1Touch Start → applications → Settings.
2Under system, touch lock & wallpaper.
3Tou c h t he Screen time-out box and select the desired time period.
To hide the wallpaper
Flick the wallpaper up to view the last displayed screen. If the
wallpaper is locked by a password, type the password to unlock it.
To lock the wallpaper with a password
1Touch Start → applications → Settings.
2Under system, touch lock & wallpaper.
3Tou c h o r d r ag th e Password toggle switch to turn on the password
function.
4Type your password into both the New password and Confirm password
boxes.
5Tou c h t he done push button.
To change the wallpaper
Using the Settings option
1Tou ch St ar t
2Under system, touch lock & wallpaper.
→ applications → Settings.
3Tou ch change wallpaper.
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4Flick to view a picture collection such as all or Wallpapers. Touch
the desired collection.
5Touch the thumbnail view of a picture to display the picture.
6Pan the picture using the cropping frame to decide which portion
of the picture you would like to use as the wallpaper. You can also
enlarge the picture using the stretch or zoom-in gesture, then
pan a desired area to crop as the wallpaper.
NOTE: The cropping tool is not available for the Wallpapers pictures in
their original size.
7Tou ch th e crop button to set the picture as wallpaper.
Using the Pictures option
1Tou ch St ar t
→ applications → Pictures.
2Flick to view a picture collection such as all or Wallpapers. Touch
the desired collection.
3Touch the thumbnail view of a picture to display the picture.
4Touch or touch and hold the picture to view the context
menu. Touch use as wallpaper.
5Pan the picture using the cropping frame to decide which portion
of the picture you would like to use as the wallpaper. You can also
enlarge the picture using the stretch or zoom-in gesture, then
pan a desired area to crop as the wallpaper.
NOTE: The cropping tool is not available for the Wallpapers pictures in
their original size.
6Tou ch th e crop button to set the picture as wallpaper.
To set the time and date
1Tou ch St ar t → applications → Settings.
2Under system, touch date & time.
3To set the date and time automatically according to the carrier
network, touch or flick the Set automatically toggle switch to
enable the function.
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To set the date and time manually, touch or flick the Set
2
4
1
3
automatically toggle switch to disable the function, then type the
date and time values into the respective text boxes.
4Touch or flick the 24-hour clock toggle switch to enable or
disable the 24-hour format.
Navigating Applications
An application is a piece of software which allows you to perform a
specific task. Your phone is preloaded with a variety of applications,
and additional ones can be downloaded from the Marketplace.
Panoramic Screen
Many of the applications on your phone are presented as a panorama,
which move in a continuous loop and extend horizontally beyond the
physical borders of the display. You can browse through the content
by flicking or panning the screen horizontally.
Panoramic screen layers
When you flick or pan the panoramic screen, the four layers forming
the panoramic screen move horizontally at different speeds:
1Panorama title
The panorama title is the title of the overall panoramic application. It lets
you identify the application in use.
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2Panorama section
Panorama sections are the contents, options, or controls grouped
according to their specific functionality within the panoramic
application.
3Background image
The background image is the lowest layer of the panoramic screen,
giving the screen a magazine-like feel.
4Section title
The section title is used to identify each section within the application.
On-Screen Controls
Application Bar
The application bar displays frequently used task buttons. The bar is
aligned along the bottom of the screen.
Application bar menu
The application bar displays the sequential dots if additional tasks
or commands are organized into an application bar menu.
•To bring up the application bar menu, touch or drag the
sequential dots
up, or touch, flick, or drag the left or right end
of the application bar.
•To close the application bar menu, you can:
–Touch, flick, or drag the top right or top left corner of the
application bar menu.
–Touch outside the application bar menu.
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Context Menu
Contains specific commands for items selected. Touch and hold an
item such as a picture or contact to display the context menu.
To close the context menu, touch the item, the back button , or
anywhere outside the context menu.
Push Button
Touch a push button to initiate or quit an action.
Toggle Switch
Touch and drag a toggle switch to toggle between two possible
choices, mostly for enabling or disabling a feature or state.
NOTE: You can change the toggle switch color by changing the accent
color. For information on changing the accent color, see To change the
tile color.
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Check Box
Allows you to select one or more options from a multi-selection list.
Touch the check box or the accompanying text label to select or clear
an option.
Radio Button
Represents a set of related, but mutually exclusive options. Touch a
radio button or the accompanying text label to select only one option
at a time.
Slider Track
Controls music or video playback using a slider track. Touch or drag
the track or the progress indicator inside the track.
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Text Box
12
12
Allows you to type or edit text into your phone. Touch the text box to
activate the on-screen keyboard and to type the text.
Using the Cursor
To move the cursor between letters
1Touch and hold anywhere within the text box, until the cursor stands
out and turns blue. Without lifting your finger, drag the blue cursor to
another location in the text box.
2Release the cursor in the desired location.
To highlight a word or move the cursor between words
1Touch the space where you want to place the cursor. The cursor then
moves to that space.
2Touch a word you want to highlight. The cursor becomes a color
marker to highlight the word.
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List Box
Displays a list of choices. Touch a desired item and the list box
highlights the item selected from the list.
On-Screen Keyboard
To open the on-screen keyboard
You can type text using the on-screen keyboard. When you touch a
field that requires text input, the on-screen keyboard appears. The
keyboard automatically rotates to either the portrait or landscape
mode based on the orientation of your phone.
To close the on-screen keyboard
•Touch anywhere outside the text box.
•Slide out the physical QWERTY keyboard.
•Touch the back key .
Keyboard layouts
NOTE: Depending on the current input text, the on-screen keyboard is
deployed in several context specific layouts to provide appropriate typing
aides.
Input TextKeyboard layout
Text messageQWERTY layout with the emoticon
and line feed keys
Web addressQWERTY layout with the .com and
enter keys
E-mail addressQWERTY layout with the .com and
@ keys
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Input TextKeyboard layout
6
7
45
SearchQWERTY layout with a search key
Phone number12-number keypad layout
Keyboard controls
1Touch to type the letter shown on the key into the text box where the
cursor appears.
2
• Touch to switch between the uppercase and lowercase typing
modes.
• Touch twice to enable the Caps Lock mode. Touch the same key
to disable the Caps Lock mode.
3•Touch &123 to enable the numbers and symbols input mode.
•Touch abcd to switch back to the alphabet input mode.
4
Touch to view the emoticon picker. Touch a desired emoticon to
type in the text box. When the emoticon picker appears, touch or
to see other available emoticons.
5•Touch space to include a space.
•Touch space twice to insert a period that immediately follows the text
typed in the text box.
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6
• Touch to start a new line of text.
• Touch to confirm your text input.
7
• Touch to delete a typed character, symbol, or a space.
• Touch and hold to quickly delete typed text.
To configure the keyboard settings
1Touch the Start → applications → Settings.
2Under system, select keyboard.
3Touch the settings you want to enable or disable.
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Communicating With People
Using Your Dell™ Venue Pro
NOTE: If you have an application tile on your Start Screen, you will be
able to access that application simply by touching the tile. For all other
applications that are not pinned to your Start Screen, you will need to go
to the applications list to access them.
Setting Up E-mail and Social Networking
Accounts
NOTE: To proceed with your account settings, you require an active Wi-
Fi or mobile data network connection (GPRS, EDGE, 3G, or HSPA) to be
able to connect to the Internet. For more information about configuring
your phone for Internet connectivity, see Connectivity settings.
To sign in with your existing account
1Tou ch St ar t → People tile → flick to what’s new, or touch
3Select the account you want to use for Windows Live, Outlook,
Google, or Facebook. If the account type is not displayed, touch
other account or advanced setup to create a new one.
4Type your account e-mail address and password into the text
boxes.
5Tou ch th e sign in button to sign in.
NOTE: You can also touch the Email setup tile from the Start screen to
sign in with an existing e-mail account. The tile then becomes the one
for that account.
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To configure your account settings or to create a new account
1Tou ch St ar t → applications → Settings.
2Under system, select email & accounts→ add an account→
advanced setup.
3Type the user name and password, and touch Next. To configure
an Exchange server account for your push mail, touch Exchange
ActiveSync. To configure other types of accounts which allow you to view e-mail using a web browser, touch Internet email
account.
4Type all the information required to set up your account, such as
your account name, password, and server address.
NOTE: Contact your service provider’s technical support if you are not
sure what data is required to set up your account.
5When setting up an Internet e-mail account, flick down to the
bottom and touch advanced settings to set how often the
account downloads or syncs your email, contacts, and other
content.
6Tou ch th e sign-in button to enable your account using the new
settings.
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Using E-mail
43
2
1
56
NOTE: You require an active Wi-Fi or mobile data network connection
(GPRS, EDGE, 3G, or HSPA) to be able to send and receive your e-mail.
For more information about configuring your phone for Internet
connectivity, see Connectivity settings.
Once you have successfully set up your e-mail account on your
phone, the Start screen displays the tile for that account. For example,
the Hotmail tile is the starting point for your Hotmail account.
To open your e-mail account
When a new e-mail arrives, your e-mail tile such as on the Start
screen displays the number of new messages to alert you. Touch the
e-mail tile to open your email inbox. All your received e-mails are
delivered to your inbox.
1Flick to or touch the label title to view the e-mails marked with that
label.
2• Touch the e-mail thread to read the content inside.
• Touch the left end margin of the e-mail thread to select the e-mail,
then touch to delete e-mail, or touch to move it to another
folder.
NOTE: To clear a selected e-mail thread, touch the check box.
3
Touch to open the editing screen to compose and send a new email.
40Communicating With People Using Your Dell™ Venue Pro
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4
1
2
Touch to select multiple e-mails to delete or move to another
folder.
5
Touch to select another e-mail folder and view the e-mails inside.
6
Touch to sync your e-mail account and download new e-mail to
your phone.
To read e-mai ls
1Touch the e-mail tile for example on the Start screen.
2Touch the e-mail thread to read the content.
1Touch the contact name to open the profile of the contact who has
been saved on your phone. You can touch send email and select an e-
mail account you want to use to e-mail the contact.
2Touch the buttons from left to right to: Reply to or forward the e-mail;
delete the e-mail; read the newer e-mail; read the older e-mail.
To quickly find an e-mail
Other than flicking the list of e-mails, touch search and type the
name of the sender in the text box, keyword of the e-mail subject, or
the content you are looking for. The screen displays the matching email and highlights the text that matches the text you have entered in
the text box.
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To compose and send an e-mail
3
2
1
4
6
5
7
1Touch the e-mail tile on the Start screen.
2Tou ch th e new button to send a new message.
3You may do either:
•In the To: text box, touch , and then choose a contact.
•Touch in the To: text box, and type the contact's e-mail address.
Your phone will offer suggestions as you type.
4Touch in the Subject: text box and type a subject.
5Touch below the Subject: text box, compose your message, and
then touch send .
NOTE: To send an e-mail to multiple contacts, separate their e-mail
addresses with a semicolon while typing.
1Type the email address, subject, and content.
NOTE: To send an e-mail to multiple contacts, separate their e-mail
addresses with a semicolon while typing.
2
Touch to open a list of contacts with e-mail addresses, and select the
name of the contact you want to send the e-mail.
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3To uc h t h e send task button to send the e-mail.
4Tou c h t he attach task button to attach files stored on your phone (such
as pictures and documents).
5Tou c h t he close task button to:
• Save: save the e-mail to your drafts folder.
• Discard: Delete the e-mail.
• Cancel: Return to the e-mail composing screen to continue editing.
Touch or drag the application bar upward to choose from these options:
6priority: Set e-mail priority.
7show cc & bcc: Send the e-mail to others as a carbon copy (Cc) or blind
carbon copy (Bcc).
Calling
To call by dialing
1Tou ch St ar t → Phone tile , or touch Start → applications
→ Phone.
2Touch from the application bar at the bottom to access the
on-screen keypad.
3Type the phone number to call using the on-screen dialpad.
4Tou ch th e call push button to call the typed number.
To call a contact
1Tou ch St ar t → People tile , or touch Start →
applications → People to open the People application.
2Flick to the all section to view all the contacts saved on your
phone. Flick the list of contacts and touch the name of the
contact you would like to call.
NOTE: To quickly locate a contact without flicking the list, touch an
alphabet tile along the left side of the contacts list, then from the
alphabet board that opens, touch the alphabet that the contact name
starts with.
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NOTE: To select a contact from previous calls, flick to the recent section
and touch a contact tile.
3From the profile screen of the contact, touch the call [number,
mobile, work, home, etc.] to call the contact.
To manage missed, outgoing, and received calls
1Tou ch St ar t → Phone tile , or touch Start → applications
→ Phone.
2Flick the call history to locate a call displayed either with a phone
number or with a contact’s name.
3You can choose to do the following:
•Touch to call back the contact or phone number.
•Touch and hold a contact name or phone number, then touch
delete item to erase the call from the call history.
•Touch the contact or phone number to open the profile screen,
then:
aTouc h t he call [number, mobile, work, home, etc.] to call
back.
bTou ch text number [mobile] to send a text or multimedia
message to the caller.
cTouch send email to e-mail the caller.
dTouch from the application bar to add the phone number
as a new contact or as an existing contact’s new number;
touch to edit the caller’s contact information if the caller is
already a contact saved in the People application.
•To erase all calls from the call history, touch
or drag the
application bar upwards→ delete all.
To answer a call
Tou ch
To cancel dialing or end an active call
the
answer
button
to answer an incoming call.
Tou ch th e
end call
push button
.
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To reject an incoming call
2
1
4
6
9
3
5
7
8
10
Tou ch
the
ignore button.
To listen to your voicemail
1Tou ch St ar t → Phone tile , or touch Start → applications
→ Phone.
2Touch the voicemail icon on the application bar at the
bottom.
NOTE: If no voicemail number is stored on your SIM card, you will be
asked to create one. See To adjust call settings for information on how to
save your voicemail number.
To manage ongoing calls
1
2Touch to open the call history.
Tou ch
Communicating With People Using Your Dell™ Venue Pro45
to end a call.
Page 46
3
4
Touc h
Touc h
to open or close the call control area.
to open or close the on-screen keypad to dial another call.
5
Touch to turn the loudspeaker on or off.
6
Touc h
7
Touc h
8
Touc h
placed on hold automatically. Touch to open the keypad and dial
manually.
9
10
Touc h
WARNING: Ensure that you turn off the speakerphone before
you hold the phone close to your ear as this could damage your
hearing.
to hold an active call or resume a held call.
to turn the microphone on or off.
to make another call from the call history. The first call is
•Touch this area
and active calls.
•Touch this area
screen from anywhere else.
to swap between held
to view the active call
to connect both held and active calls to conduct a
conference call.
To adjust call settings
You can change call settings to suit your personal needs, or enable the
call services available from your network service provider.
1Tou ch St ar t → Phone tile , or touch Start → applications
→ Phone.
2Tou ch
My phone numberYou can store your own phone number here.
Voicemail numberTouch the button to edit and save your voicemail
or drag the application bar upwards→ call settings.
number, which you can dial by touching the
voicemail icon from the application bar.
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Show my caller ID toTouch the list box and select to show your caller ID
to everyone, no one, or only your contacts as you
call them.
Call forwardingForward incoming calls to a designated phone
number when your phone is busy, unreachable, or
does not answer.
1 Touch or drag the toggle switch to enable Call
forwarding.
2 Touch the phone number button, then type the
number to forward calls to.
NOTE: Your network service provider must support
call forwarding service.
• Call barring: Blocks certain types of incoming or
outgoing calls.
International assistThis feature allows you to acquire automatic
assistance while making international calls or calling
abroad. Touch or drag the toggle switch to turn the
feature on or off.
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SIM securityProtect your SIM card against unauthorized use with
a personal identification number (PIN). After a PIN is
enabled to lock your SIM, you will need to type the
PIN each time you turn on the phone in order to
unlock your SIM.
NOTE: The SIM card is permanently locked if you
type the incorrect PIN for three consecutive times.
You must type the Personal Unblocking Key (PUK) to
unlock the SIM card. Contact your service provider to
obtain the PUK.
NOTE: You can make emergency calls without
unlocking the SIM.
To enable SIM PIN:
1 Touch or drag the toggle switch to turn on SIM
security.
2 Type PIN into the phone then touch enter.
• To change SIM PIN:
1 Tou ch t he change SIM PIN button.
2 Type the current SIM PIN then touch enter.
3 Type the new SIM PIN twice then touch enter.
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Managing Contacts Using the People
Application
Tou ch S ta rt → People tile , or touch Start → applications
→ People to open the People application, where you can
manage your contacts and communicate with them through calls, text
messages, e-mails, and Internet social networking websites such as
Windows Live, Facebook, and others.
To add a new contact manually
1Tou ch St ar t → People tile , or touch Start →
applications → People.
2Flick to the all section, and touch .
3Touch and fill the contact information you need. Flick the screen
to find more items to fill.
4Touch on the application bar to save the contact.
To add a new contact from the application bar of the Phone application:
1Tou ch St ar t → Phone tile , or touch Start → applications
→ Phone.
2Do either of the following:
•Touch to view the People application, and then touch to
add a new contact.
•Touch , type the phone number, and touch save to save the
number to a new or an existing contact.
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To find a contact
1Tou ch St ar t → People tile , or touch Start →
applications → People.
2Flick to the all section containing all the contacts, or to the recent
section to find the contact tiles from the call history.
3Flick the contacts and touch a desired entry to view the contact
profile.
To quickly locate a contact
1Tou ch St ar t → People tile , or touch Start →
applications → People.
2Do either of the following:
•Touch an alphabet tile along the left side of the all contacts list.
From the quick jump grid that opens as an alphabetical board,
touch the alphabet that the contact name starts with. The screen
displays the contacts whose names start with the selected
alphabet.
•Touch search and type the name of the contact to search in
the text box. The screen displays the matching contact names
and highlights the letters that match your typing.
To call, e-mail, or send a message to a contact
1Tou ch St ar t → People tile , or touch Start →
applications → People.
2Locate the contact that you want to call, mail, or send a message
(for more information, see To quickly locate a contact).
3Touch the name or number of the desired contact.
4You could either:
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•Touch the call [number, mobile, work, home, etc.] to call the
contact.
•Touch text number [mobile] to send a text or multimedia
message to the contact.
•Touch send email to send an e-mail to the contact.
To pin a contact to the Start screen
1Tou ch St ar t → People tile , or touch Start →
applications → People.
2Do either of the following:
•From the recent or all section, touch and hold a contact to view
the context menu, then touch pin to start.
•From the recent or all section, touch a contact to open the
contact profile, then touch the pin icon in the application bar.
To link conta cts
You can link another contact to the current one you are viewing. If the
contact has a linked contact, the phone number or e-mail of the linked
contact will appear in the profile of the current contact.
NOTE: Linked contacts will not appear in the contacts list.
1Tou ch St ar t → People tile , or touch Start →
applications → People.
2Locate the contact that you want. (for more information on
locating a contact, see To quickly locate a contact).
3Touch the name or number of the desired contact.
4Touch in the application bar.
5Tou ch choose a contact to open the list of contacts.
6Touch the contact that you want to link to the current contact.
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To edit a c ontact
1Tou ch St ar t → People tile , or touch Start →
applications → People.
2To edit a contact:
•From the all section or the recent section, touch and hold a
contact to view the context menu, then touch edit.
•If you have opened a contact profile, touch .
To delete a contact
1Tou ch St ar t → People tile , or touch Start →
applications → People.
2To delete a contact:
•From the all section or the recent section, touch and hold a
contact to view the context menu, then touch delete.
•If you have opened a contact profile, touch
application bar up and touch delete.
To import contacts from your accounts
After you set up an e-mail or social networking
account on your phone, your contacts and friends
from that account are imported automatically into
your People application.
To view feeds from a social networking account
After you set up an account such as Windows Live
or Facebook, your friends’ messages and wall posts
appear in time order in the what’s new section in
the People application, their pictures are displayed
in the Pictures application, and your own feeds
pop up in your Me tile.
or drag the
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To post a quick message to your account
To post a quick message to let your friends know your current status:
1Tou ch th e Me tile.
2Touch the quick message area located to the right of your profile
picture.
3Type your message into the text box.
4Tou ch th e post button.
To import contacts from your SIM card
1Put your old SIM card into your new phone.
2From the People application, flick to the all section, or touch Start
→ applications → Settings→ flick to applications→
people.
3Tou ch import SIM contacts.
Messaging
To compose, send, and read text and multimedia messages, touch
Start →
Messaging. The Messaging screen opens with a list of message
conversations representing all the received and sent messages.
To compose and send a text message
1Tou ch th e Messaging tile on the Start screen.
2Tou ch th e new button in the messaging screen.
3Enter the name of the recipient in the To: field using one of the
•Type the contact's name, mobile number, or e-mail address.
•Touch , then flick to see the desired contacts, and touch to
Messaging tile , or touch Start → applications →
following methods:
Select the desired contact in the list that appears.
select the contact.
To add more recipients, touch .
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4Touch the message box to compose your message.
51
3
2
4
NOTE: To add an attachment, touch and then select any file saved
on your phone.
5Tou ch send to send the message.
1Type a mobile phone number or a contact name saved on your phone.
As you type a contact name, matching contacts with their mobile
numbers appear below the To: line. Touch a matched contact to enter
the contact's mobile number, or continue typing the full name then
touch the enter key.
NOTE: To send e-mail to multiple contacts, separate them by typing a
semicolon.
2Touch to send the text message.
3Touch to attach files such as pictures and documents stored on your
phone.
4Touch to compose your message.
5Touch to open a list of contacts, and select the one you want to send
the message.
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NOTE: To start a text conversation similar to online instant messaging,
you can continue to compose and send messages to the same
recipient(s). All of the sent and received messages between you and
recipient(s) appear in the form of conversation logs.
Receiving messages
When a new message arrives, a notification bar showing the sender
and part of the message text appears at the top of the screen, and the
Messaging tile
shows the number of new messages to remind
you.
To read a text message
Messages sent and received from the same contact or phone number
are grouped into a conversation, in which you can see all of the
messages exchanged between you and the contact.
You can:
•Touch the notification bar at the top of the screen to display the
messages exchanged between you and the sender, the latest one
at the bottom.
•Touch the Messaging tile
to open a list of conversations
sorted by the contact name or phone number of the sender.
Touch a conversation to view all the messages exchanged
between you and the sender.
If the message contains:
•Web address—touch it to open the Internet Explorer browser and
see the web site.
•Phone number—touch it to open the Phone application and call
the number.
•E-mail address—touch the e-mail address to open the e-mail
application and compose an e-mail to send to the address.
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To forward the message
1Tou ch St ar t → Messaging tile , or touch Start →
applications → Messaging.
2Touch a conversation to view the messages exchanged with a
contact.
3Touch and hold a message text box .
4Tou ch forward from the context menu that appears.
5Type the receiver’s name, mobile phone number, or e-mail
address in the To: text box.
6Tou ch send to forward the message.
To reply to a text or multimedia message
1Tou ch St ar t → Messaging tile , or touch Start →
applications → Messaging.
2Touch a conversation to view the messages exchanged with a
contact.
3Type your reply message into the Type a message text box at the
bottom.
4Tou ch send to send your message to the sender.
To delete a message or a message thread
1Tou ch St ar t → Messaging tile , or touch Start →
applications → Messaging.
2Touch a conversation to view the messages exchanged with a
contact.
3To delete a message within a conversation, touch and hold a
message text box . From the context menu that
appears, touch delete→ delete button to confirm deletion.
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4To delete all the messages with the contact, touch or drag
the application bar upward to bring up the application bar menu.
Tou ch delete conversation→ delete button to confirm deletion.
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Internet
1
2
4
5
6
3
a
b
NOTE: To connect to the Internet using your phone, you require an
active Wi-Fi or mobile data connection (GPRS, EDGE, 3G, or HSPA). For
more information about configuring your phone for Internet
connectivity, see Connectivity settings.
Using bing Search
You can use the bing search Box to find websites and other Internet
content such as news feeds.
From anywhere on your phone touch
search to find content. The
bing
search screen opens with the
search box at the top.
1a Type the keyword or full text in the search box. As you are typing,
search suggestions that fully or partially match the text being typed
2
appear below the search box.
b Flick the search results and touch a desired one, or type your search
subject then touch the enter button on the keyboard.
a Touch to search using speech commands.
b Say the name or keyword of the subject you are looking for.
c Tou ch go to start searching.
3This bing picture changes each time you restart the search application.
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4
5The matching web links and news feeds are displayed in separate
6Touch a desired link to open the browser and view the content.
a Touch the displayed information to start the browser and view web
content, or to start the Maps application to locate a place
associated with the information.
b Touch the square to display information relevant to the current bing
picture.
sections. For example, touch or flick to web to view matching web links;
touch or flick to news to view matching news feeds.
Browsing the Internet
To open the browser
Tou ch
Start
→
Internet Explorer tile , or touch Start →
applications → Internet Explorer.
NOTE: If you have an application tile on your Start Screen, you will be
able to access that application simply by touching the tile. For all other
applications that are not pinned to your Start Screen, you will need to go
to the applications list to access them.
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To use the browser
17
324
8
9
10
11
12
5
6
NOTE: For information on the touch gestures used for viewing a web
page, see Touch Screen Gestures.
1Touch to reload the current page.
2
Touc h th e add button to add the current web page to your favorites
list.
3
Touc h th e favorites button , and flick to view your favorites list or the
history of last visited web pages. Touch a web page link to open the web
page.
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4
Tou c h t he tabs button to view thumbnails of all the browser
windows. The number of available browser windows is displayed on the
tabs button.
• To switch from one browser window to another, touch the thumbnail
of the browser window you want to view. The window is then
displayed in full screen.
• To close a browser window, touch on the browser window.
• To open a new browser window:
a To u ch th e new button .
b To manually add a new web page, touch the add button then
enter the name and URL address of the web page. To add a new
page from the favorites list, touch the favorites button then
select a web page from the list.
c A new browser window opens and leads you to the new web page.
NOTE: To create a new browser window, you can also touch and hold
a link on a web page to view the context menu, and then select open in
new tab from the menu. The web page of that link opens in a new
window.
5Touch or drag the application bar up to open the application bar
menu for additional menu items.
6Touch and hold an image on a web page, then select save picture to
download it to the Pictures application on your phone, or select share
to send the image using text messaging or e-mail.
7Touch the web address text box, and enter the address of a web site you
would like to view.
8forward: Touch to move to the next page.
9share page: Send the address of this web page to others using text
messaging or an e-mail account.
10find on page: Find text within a web page. Enter the search text into the
text box. Touch the previous or next button to go to the previous or next
matching item.
11pin to start: Touch to pin the current web page as a tile on the Start
screen. You can touch the web page tile from the Start screen to open
the Internet Explorer browser with that page.
12settings: Touch to configure the browser settings such as to delete
history of visited web pages.
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Using Maps
Maps helps you find your current location, view real-time traffic
situations, and get directions to your destination. You can also locate
addresses or places of interest on a map.
NOTE: To connect to the Internet using your phone, you require an
active Wi-Fi or mobile data connection (GPRS, EDGE, 3G, or HSPA). For
more information about configuring your phone for Internet
connectivity, see Connectivity settings.
NOTE: The Maps application does not completely cover every location.
To enable location source
To obtain directions to desired places and find your current location
using Maps, you need to enable the location sources:
1Tou ch St ar t → applications → Settings.
2Under system, touch location→ touch or drag the toggle switch
to turn on Location services.
Tou ch St a rt
3
→
applications
→
Maps
.
4On the Maps screen, touch or drag the application bar upward
to open the application bar menu→ settings→ touch or drag
the toggle switch to turn on Use my location.
To move around a map
1
Tou ch St a rt
→
applications
→
Maps
.
2Flick or drag the map in any direction on the screen to view the
desired area.
3If you spot a place of interest while navigating the map, touch and
hold the place to display the address.
NOTE: For information on the touch gestures used for viewing a map,
see Touch Screen Gestures.
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To find a location on the map
6
7
8
10
3
4
1
5
9
2
1
Tou ch St a rt
→
applications
→
Maps
.
2On the Maps screen, touch search .
3To search by typing, type the name of the place you want to find
.
in the search box and touch
You can enter an address, a city
or country, or a type of business or organization such “restaurant”
or “school”. To search by voice, touch then say your
destination.
NOTE: As you enter the information, previous searches or matching
locations appear below the search box. You can touch a place name or
address to show the location on the map.
Map viewing controls
1
Touch to obtain directions (see To get directions to your
destination).
2
Touch to see your current location on a map.
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3
Touch to locate a place of interest on the map.
4The map displays colored lines along the roads where real-time traffic
data can be collected. Green lines indicate good traffic speeds, yellow
ones indicate slower speeds, and red ones indicate congested traffic.
5The place you found on the map is marked. Touch the name of the
place to view the address, details, and reviews for the place if the
information is available (see To view the details of a place).
Touch or drag the application bar up to view the application bar menu:
6Remove marked locations from the map.
7Displays the map in non-real-time satellite view.
8Display or hide colored lines that indicate traffic conditions around the
area.
9Opens the list of places found on the map.
10Opens the settings menu to turn the Use my location mode on or off, or
delete map viewing history.
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To view the details of a place
6
4
3
1
5
2
1Tou ch St ar t →
applications
→ Maps.
2Find a desired location on the map (see To find a location on the
map).
3Touch the name of the place.
1Touch to open the map displaying the location of the place.
2Touch to obtain directions (see To get directions to your destination).
3Touch to pin the map of the place on the Start screen.
4Touch to send the address using text messaging or e-mail.
5Touch to view the rating, call the contact number, or visit the website of
the place if available.
6Flick to or touch the reviews section title to view reviews for the place.
Flick to or touch the nearby section title to view recommended places
around the area.
To get directions to your destination
1Tou ch St ar t →
2When viewing a map or when a place is found:
applications
→Maps.
•Touch the directions button .
•Touch the name of the place on the map→ directions.
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3Type the starting point in the Start text box and your destination
3
1
2
5
4
in the End text box.
NOTE: By default, your current location is the starting point, and the
place you found on the map is your destination.
1• The map moves and displays matching locations along the route as
you scroll the list of directions below.
• Touch the map to fully display it.
2Scroll the list of directions or touch a location to view the route on the
map.
3Your starting point is marked as A.
4Choose how you want to get to your destination: driving or walking.
5Your destination is marked as B.
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Marketplace
Use Marketplace to download music and install applications and
games on your phone.
CAUTION: Applications downloaded from the Internet can be from
unknown sources. To protect your phone and personal data, download
applications only from trusted sources such as Marketplace.
NOTE: Applications downloaded from Marketplace may not support
automatic screen orientation to portrait or landscape.
To open Marketplace
Tou ch S ta rt → Marketplace tile , or touch Start →
applications → Marketplace. The Marketplace main screen
opens with featured music or applications for direct access.
To install applications or games from Marketplace
1Tou ch St ar t → Marketplace tile , or touch Start →
applications → Marketplace.
2From the Marketplace main screen, touch apps.
3Flick the screen contents to find your desired category or
application.
NOTE: You can touch search to find an application.
4Touch the desired application to read the introduction, user
ratings, and reviews of the application.
5On the application details screen, touch the install button to start
download and installation. Touch buy if it is a paid application.
NOTE: Touc h share to send the application information using
messaging or e-mail.
6Follow the instructions on the screen to create your Marketplace
account using your Windows Live ID, or sign in with your account
if you already have one.
NOTE: Skip this step if you have already signed in to your account.
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7Follow the instructions on the screen to proceed with the
installation.
To download music from Marketplace
The Marketplace downloader allows you to browse, search, purchase,
download, and play music available from its music store.
1Tou ch St ar t → Marketplace tile , or touch Start →
applications → Marketplace.
2From the Marketplace main screen, flick to the featured artists or
albums, or touch music to find out more choices.
3Flick to the category such as new releases or touch a genre in
which you can find your desired album, single, or artist.
NOTE: You can touch search to find an artist, album, or single.
4After you find an album or a single, touch the cover image of the
album to open the playback screen and play the sample clips of
all songs inside the album, or touch
next to the single to play
the clip of the selected single.
NOTE: From the playback screen, touch or , or flick the album
image to play the previous or next song.
NOTE: Touch the artist name next to the album cover image to find
more albums by the artist.
NOTE: The playback progress of the selected album or single with the
artist’s picture also appears in the Zune application, see Playing Music
and Video Using Zune for how to control playback.
5To download an album, touch the price tag right below the album
image. To download a single, touch the entry of the single.
NOTE: Music downloads require a payment.
6Tou ch buy to confirm your purchase for the download.
7Follow the instructions on the screen to create your Marketplace
account using your Windows Live ID, or sign in with your account
if you already have one.
NOTE: Skip this step if you have already signed in to your account.
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8Follow the instructions on the screen to complete downloading.
Games and Xbox LIVE
All of the games you downloaded from Marketplace are stored in the
Games application. You can also play on-line games on Xbox LIVE
using an Internet connection.
To open Games
Tou ch S ta rt → applications → Games.
To start a game
From the Games main menu, flick to the collection section, then
touch the game you want to play.
NOTE: Touc h Get more games to find games you can download from
Marketplace or play on Xbox LIVE.
To play on-line games on Xbox LIVE
1From the Games menu, flick to the Xbox LIVE section.
2Tou ch Join Xbox LIVE to play with friends to first set up your
Xbox LIVE account with your Windows Live ID. Touch I already
have an Xbox LIVE account and sign in with your existing account
to start playing.
NOTE: For information on playing games on Xbox LIVE, see
WindowsPhone.com.
Internet69
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Customizing Your Dell™ Venue
Pro
You can customize how your phone works to suit your individual
needs.
1Tou ch St ar t → applications → Settings.
2Flick to the system section to choose from the following settings.
Display settings
theme• Background: Change the background color to
Light or Dark.
• Accent color: Change the color of the tiles and
the toggle switches. Touch a desired color
sample from the ACCENTS list.
lock & wallpaper• change wallpaper: Change the wallpaper that
appears when the display wakes up.
1 Touch the thumbnail view of a picture to
display the picture.
2 Pan and scan the picture using the cropping
frame to decide what portion of the picture to
use as the wallpaper. You can also use the
stretch or zoom-in gesture to enlarge the
picture, then pan and scan a desired area to
crop as the wallpaper.
NOTE: The cropping tool is not available for the
Wallpapers pictures in their original size.
3 Touch the crop button .
• Screen time-out: Set how long the screen
remains on after the last operation. The screen
automatically turns off after an inactivity
timeout selected here has passed. To disable
this feature select never.
NOTE: If you select never, the screen remains on
indefinitely and quickly consumes battery power.
70Customizing Your Dell™ Venue Pro
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lock & wallpaper• Password: Lock the wallpaper with a password.
1 Touch or drag the toggle switch to turn on
Password.
2 Type a password of at least 4 digits into the
New password text box.
3 To u ch th e Confirm password text box and type
the same password into it.
4 Tou ch th e done button to enable the password
lock.
NOTE: To disable the password lock, touch the
Password
brightness• Automatically adjust: Touch or drag the toggle
switch to let the phone adjust screen
brightness automatically based on the
surrounding light conditions.
• To Manually adjust screen brightness:
1 Tu r n o f f Automatically adjust.
2 To u ch th e Level list box and select the desired
brightness level.
toggle switch, then type the password.
Sound and ringtone settings
ringtones & sounds• Ringer: Touch or drag the toggle switch to
turn the ringtone and alert sounds on or off.
• Vibrate: Touch or drag to set the vibrate
mode.
• You can select the ringtone and alert sounds,
and decide whether to play a sound for
reminders, notifications, key presses, and lock
and unlock actions.
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Connectivity settings
airplane modeTurning on the airplane mode disables all mobile,
Wi-Fi, and Bluetooth connections. This feature is
useful when wireless connectivity is strictly
prohibited, such as on an airplane.
• To enable the airplane mode, touch or drag
the toggle switch to set Status to On.
• To disable the airplane mode and restore all
network connections, set Status to Off, and
enter your SIM PIN.
Wi-Fi• To connect your phone to the Internet using
Wi-Fi networking:
1 Tu rn o n Wi-Fi networking. Your phone scans
for available Wi-Fi networks.
2 Touch a Wi-Fi network to connect to. To
connect to a secure network protected by a
password, enter the password to obtain
authorized access to the network. The next
time your phone connects to the same
network, you will not be asked to enter the
password again, unless you reset your phone
to its factory settings.
3 Once your phone connects successfully to a
network, connected appears below the
network name, and the Wi-Fi icon appears
in the system tray.
NOTE: To connect to Wi-Fi, you need access to
a wireless point or “hotspot” within a distance of
up to 300 feet (100 meters). The range and
quality of the Wi-Fi signal is affected by the
number of connected devices, infrastructure,
and objects through which the signal passes.
• To delete a network profile from a Wi-Fi
network:
1 Touch or touch and hold a connected
network.
2 To uc h delete from the context menu, or touch
the delete icon from the application bar.
72Customizing Your Dell™ Venue Pro
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cellular• To connect to the Internet using GPRS, EDGE,
3G, or HSPA data connection, touch or drag
the toggle switch to turn on Data connection.
• Data roaming options: Touch to select
between the roam and don't roam options.
–roam: Your phone will continue to receive
data using other networks available in the
location. Your mobile operator may charge
you extra for this option.
–don't roam: Data connection will be turned
off when you are outside your home
network area.
• If you are outside your home network or want
to register to a different network, set Network selection to:
–automatic: Let the phone automatically
select a new network.
–tap to select: Select a network manually
from the network list.
• To add the access point for a new mobile
network operator:
1 To u ch th e add apn button to open the APN
SETTINGS menu.
2 Type the network's access point name in the
APN text box, your user name, and the
password if required.
NOTE: Your phone has the ability to maintain a
constant Internet connection over Wi-Fi or
mobile data connection (GPRS, EDGE, 3G, or
HSPA). However, Wi-Fi connection has priority
over mobile data connection if both are available.
If a Wi-Fi connection is currently available, the
phone automatically uses the Wi-Fi connection
to access the Internet. The Internet connection
over GPRS, EDGE, 3G, or HSPA becomes
temporarily inactive, until the Wi-Fi connection
ends.
Customizing Your Dell™ Venue Pro73
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BluetoothBluetooth lets your phone connect wirelessly
within a short range to other Bluetooth-enabled
devices for data exchange.
• To pair and connect a Bluetooth device:
1 Touch or drag the Status toggle switch to turn
on Bluetooth. Your phone becomes
discoverable and starts to scan for nearby
available Bluetooth devices.
2 From a list of detected devices, touch the one
you want to sync your phone.
3 Enter the same authentication password on
both your phone and the device. Ensure that
you read the documentation of the pairing
device to check if it requires a default
password.
NOTE: Pairing is a one-time process. Once your
phone successfully pairs with another device,
your phone recognizes that device without
having to re-enter your password.
• To end a Bluetooth connection, touch a
connected device to disconnect.
• To terminate a pairing partnership:
1 Touch and hold a paired device.
2 To uc h delete to erase all pairing information
with that device. You need to enter the
password again if you want to restore a
Bluetooth connection with that device.
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To set the date, time, and language
date & time• To let your phone automatically display the
network-provided date, time zone and time,
turn Set automatically on.
• To manually adjust the date, time, and time
zone:
1 Tu rn Set automatically off.
2 To enter the hour, minute, month, day, and
year, touch, flick, or drag the desired number
to the middle of the screen, then touch the
done button.
3 Select a city or region that represents the time
zone for your phone.
4 To display time in the 24-hour or 12-hour
format, toggle 24-hour clock on or off.
region & language• If you have a preferred region variant for your
display language, touch the Region format
box and pick a language variant from the list of
choices.
• To set the date format used for displaying the
date on the wallpaper, touch the Short date or
Long date boxes and pick a format from a list
of choices.
• To decide what day of the week your calendar
starts with, touch the First day of week box
and pick a day from the list.
• If you have a preferred region variant used for
displaying the browser and search application
language, touch the Browser & search language box and pick a language variant
from the list of choices.
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Disability settings
ease of access
Teletypewriter (TTY/TTD) mode: Enable this mode
to let the user with speech or hearing disabilities
conduct phone conversations by typing.
Hearing Aid Compatible (HAC) mode: Enable this
mode to minimize interference from the phone with
the user’s hearing aid, and optimize audio output for
the hearing aid.
NOTE: Enabling the HAC mode will disable the
Bluetooth and Wi-Fi transmitter functions.
To check for operating software version and storage spaces
1
Tou ch St a rt
→
applications
→
Settings
.
2Under system, touch about.
To reset your phone to the default state
CAUTION: The following steps will restore your phone to the default
state and erase all data and downloaded applications stored on it.
Ensure that you back up all the required data before you reset the
phone.
1Tou ch St ar t → applications → Settings.
2Under system, touch about.
3Tou ch th e reset your phone button.
76Customizing Your Dell™ Venue Pro
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Applications
Camera button
NOTE: If you have an application tile on your Start Screen, you will be
able to access that application simply by touching the tile. For all other
applications that are not pinned to your Start Screen, you will need to go
to the applications list to access them.
Camera
To star t the c amera
•You can turn on the camera feature by pressing the camera
button on the side of the phone, or by touching Start →
applications → Camera.
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On-screen camera controls
2134
1Touch to select from the following flash modes:
Auto flash is enabled.
Flash is disabled.
Flash is enabled.
2Touch to zoom out.
3Touch to zoom in.
4Touch to switch between the camera mode and camcorder mode.
To capture pictures
1Ensure that the camera mode is enabled as indicated.
2Focus on the object in the viewfinder screen. If necessary, touch
+ or - to zoom in or zoom out the viewfinder.
3To start the auto-focus mode, half-press and hold the camera
button.
4Press the camera button all the way down and release to capture
the picture.
NOTE: To achieve optimal focus such as for taking a close shot, half-
press and hold the camera button to use the auto-focus mode. Then
without releasing the camera button press it again to take a picture.
To manage captured pictures
1After a picture is captured, it stays on the screen. Flick the picture
to view the other pictures captured most recently. If you restart
the camera which opens with the viewfinder, flick the viewfinder
to view the captured pictures.
2Touch or flick the sequential dots
up, or touch and hold a
desired picture to view the application bar menu, where you can
perform the following tasks:
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add to favoritesAdd this picture to the favorites section in the
Pictures application.
deleteDelete this picture from your phone.
upload to SkyDriveUpload the picture to the online storage of your
Windows Live SkyDrive account, where you can
access and share your pictures with friends over
the Internet.
share...Send the picture to someone using e-mail or
messaging.
use as wallpaperDisplay the picture as the wallpaper.
1 Drag the picture to where you want it in the
cropping frame, or enlarge a desired area of
the picture.
2 Touch to crop the picture as the
wallpaper.
To capture videos
1Ensure that the camcorder mode is enabled as indicated.
2Frame your subject on the viewfinder.
3Press the camera button to start recording.
4Press the camera button to stop recording.
To manage captured videos
1Flick the viewfinder away to view captured videos.
2To play a video, touch on the frozen image of the video.
NOTE: For information on controlling video playback, see To control
video playback.
3Touch or flick the sequential dots up, or touch and hold a
desired video. From the application bar menu that appears,
choose the action you want to do with the video:
deleteDelete this video from your phone.
Applications79
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Pictures
Tou ch St ar t → applications → Pictures.
Use the pictures application to view pictures captured using the phone
camera, downloaded from visited websites, or posted by your on-line
friends to your web accounts such as Hotmail.
To view p i ctures
1Flick to browse the thumbnails of the pictures just added, or
touch all, date, or favorites to view the pictures inside the
selected category.
2Flick to the picture thumbnail and touch it to display the full
picture.
3When a picture is displayed in full screen:
•Flick the picture to view the next or previous picture.
•Zoom the picture in or out: Stretch your fingers on the screen
to enlarge the picture, or pinch the picture by bringing your
fingers closer together to reduce the picture. You can also
double-tap the picture to switch between fixed zoomed-in
and zoomed-out views.
•When a picture view is being enlarged, flick or drag the
enlarged picture across the screen until the required portion
appears.
NOTE: You can touch the screen to stop a moving picture where
you want it.
4When a picture is displayed, touch and hold the picture to view
the context menu and choose from the actions on page 78.
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Playing Music and Video Using Zune
NOTE: Zune will only work on PCs that support Windows 7, XP, or Vista.
The Zune software is a media player platform developed by Microsoft.
It combines the Zune Marketplace to provide music, TV shows,
movies, podcasts, and music videos available for download to your
phone.
The Zune application on your phone is part of the Zune platform. You
can use Zune to play music sample clips from Marketplace, as well as
local audio and video files saved on the microSD card in your phone.
Before opening Zune, ensure that you have copied the music files and
videos to the microSD card in your phone.
To download music and videos to your phone, download them from
Marketplace, or connect your phone to your computer to sync music
and videos:
1To sync multimedia files between your phone and your computer,
you must install Zune on your computer. On your computer, go
to connect.microsoft.com/windowsphone. Click the link to
download and install the Zune software onto your computer.
2Connect your phone to your computer using the USB cable that
ships with your phone.
3From the Zune software, click Collection, and find the music or
videos you want to sync to your phone.
4Drag the items to the phone icon on the Zune software.
To start the Zune application
Tou ch S ta rt → Music + Videos tile , or touch Start →
applications → Music + Videos. The Zune main screen opens
with categories of music and videos. If available, the artist of the song
you selected to play appears as the background wallpaper.
To access music using Marketplace
From the Zune main screen, touch marketplace, which takes you to
the music collections available for download from Marketplace.
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To play music
1Tou ch St ar t → Music + Videos tile , or touch Start →
applications → Music + Videos.
2From the Zune main screen, touch music under zune.
3Flick to the category such as artists or albums to find your song.
4Touch a desired song to open the music playback screen and play
the song.
To control music playback
•Touch to restart playback; touch and hold to rewind
playback; touch twice to play the previous song.
•Touch to play the next song; touch and hold to fastforward.
•Touch to pause playback.
•Touch to resume playback.
To play a video
1Tou ch St ar t → Music + Videos tile , or touch Start →
applications → Music + Videos.
2From the Zune main screen, touch videos under zune.
3Flick through the categories such as all, tv, music, movies, or
personal to find your video.
NOTE: Videos captured using your phone are grouped in the personal
section.
4Touch a desired video to open the video playback screen and play
the video.
To control video playback
•Touch the screen to view the playback control.
82Applications
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•Touch and to rewind or fast-forward playback; touch and
hold or to rewind or fast-forward playback with preview.
•Touch to pause playback.
•Touch to resume playback.
NOTE: Press the volume up button or volume down button to adjust
playback volume.
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Listening to FM Radio Using Zune
1
2
3
4
5
1Tou ch St ar t → Music + Videos tile , or touch Start →
applications → Music + Videos.
2Flick to the zune section and touch radio.
NOTE: Your phone uses headphones as an FM radio antenna. To listen
to FM radio, connect headphones to your phone.
1
Touc h
your favorites list.
2• Drag the frequency line to manually tune to a desired station.
• Flick the frequency line to start automatic scan for available stations.
• Touch the current frequency to view the context menu. You can pin
the current station to the Start screen to create a shortcut tile for the
station, select the region where you can find your desired station, or
choose to listen to the radio through the loudspeaker or headphones.
3
Touc h
4
Touc h
5A dot marks the frequency of a station that is added to your favorites list.
to add the current station or touch to remove it from
to open your favorites list and select a station to listen to.
to pause or touch to resume playback of the radio.
84Applications
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Calendar
1
6
4
2
8
7
9
5
3
Use the calendar to schedule and manage your events and
appointments. You can also send meeting notices to others using email.
To open the calendar
Tou ch S ta rt → applications → Calendar
To use t he cal endar
Tou ch S ta rt → applications → Calendar
.
.
1Flick to day to view the daily calendar.
2• Touch an appointment to view the details. The color bar indicates the
duration of the event.
• Touch and hold an appointment and from the context menu that
appears, choose to edit or delete the appointment, or reply to the
attendees of the appointment.
3Touch an empty time slot to create a new appointment.
4
Touch to display today on the calendar.
Applications85
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5Touch to enable or disable the Windows Live calendar, and choose the
3
1
2
4
display color for the color bar and text of an appointment.
6
Touch to create a new appointment.
7
Touch to display the monthly calendar view.
8Flick to agenda to view the list of appointments in time order.
9• Touch an appointment to view the details.
• Touch and hold an appointment and from the context menu that
appears, choose to edit or delete the appointment, or reply to the
attendees of the appointment.
The calendar view
1Tou ch St ar t → applications → Calendar
.
2Tou ch month to view the calendar.
1Touch the year or month here and enter the year and month that you
want to display on the calendar.
2Flick the calendar area to display the desired year and month.
3Touch a date box to display the daily calendar of the selected date, or
display the agenda that lists the appointments starting with or after the
selected date.
4The current date is marked with a color box.
86Applications
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To view appointment details
1
6
3245
1Tou ch St ar t → applications → Calendar
.
2Touch an appointment on the calendar to view the details.
1Flick to view the details or the attendees of the appointment.
2Touch to edit the appointment.
3Touch to delete the appointment.
4Tou c h a nd s el ec t reply to e-mail the meeting organizer of this
appointment; select reply all to e-mail all the attendees.
5Touch to send an e-mail to the attendees informing them that you will
be late for the appointment.
6Indicates this is a recurring appointment.
Event reminders
If you set a reminder for an event, the upcoming appointment tile
appears in the notifications area of the status bar when
the reminder time arrives.
Applications87
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Alarms
Tou ch St ar t → applications →
Your phone can work as an alarm clock. You can set as many alarms as
you require.
To set an alarm
1From the application bar touch .
2Enter the following settings:
TimeSet the alarm time.
RepeatsSelect the days you want the alarm to ring.
NOTE: If you did not select any days for the
alarm, only once appears to hint that your
alarm will only go off once.
SoundSelect the alarm ringtone.
NameGive the alarm a name for a special event.
3Touch to set the alarm.
Alarms
.
To enable or disable an alarm
Touch or drag the toggle switch next to a set alarm to enable or
disable the alarm.
To delete an alarm
1Touch a set alarm to open the edit screen.
2From the application bar touch .
Calculator
1Tou ch St ar t → applications → Calculator. The calculator
panel opens.
2Perform calculations by touching the corresponding buttons on
the calculator panel.
88Applications
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Voice Recognition
From anywhere on your phone, touch and hold Start to view the
voice recognition application, which lets you use speech commands
to call people, start applications, and search the Internet without using
your hands.
•To call the mobile of someone named John, use this speech
command Call <Name>, mobile, and say “Call John, mobile” to
your phone.
•To start an application, like Calendar, say “Open Calendar.”
•To search for something, tell the phone what you want, like “Find
movie theaters” and the bing search application will start
searching.
•If you are not sure about what speech command to use, say
“What can I say”.
NOTE: To configure voice recognition settings, touch Start →
applications
→
Settings.
Under
system
, touch
speech
.
Office
Tou ch S ta rt → applications → Office.
The Microsoft Office application combines the features of the
Microsoft Office suite.
For detailed information on using the Microsoft Office features, touch
to open the Explore OneNote/Word/Excel/PowerPoint files from the
Microsoft Office main screen, or visit WindowsPhone.com.
NOTE: The files created using the Microsoft Office application are
pinned to the Microsoft Office main screen for direct access.
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OneNote
8
345
6
1
2
7
OneNote Mobile lets you take notes with pictures or voice memos
using your phone. You can also sync your notes to your Windows Live
SkyDrive account and Microsoft SharePoint Server 2010, so that you
can use your phone and your computer to access the same files you
created.
To create a new note
1Tou ch St ar t → applications → Office.
2From the Microsoft Office main screen, flick to the OneNote
section and touch new note.
Editing tools and commands for a note
1Enter your note title here.
2Enter your note in this editing area.
3Apply the auto-numbering format to the paragraph where the cursor
appears.
4Attach a picture to the note.
5Record and attach an audio file to the note.
90Applications
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6
Tou ch
bulleted lists, increase or decrease indent, or apply text formats.
7The attached picture.
8
Touch to play the attached audio recording.
or drag the application bar to undo or redo actions, apply
The note is saved automatically when you touch Back or Start .
To open a note
1Tou ch St ar t → applications → Office.
2Flick to the OneNote section.
3Touch the tile of the note, or touch all and then touch the
note.
To delete a note
1Tou ch St ar t → applications → Office.
2Flick to the OneNote section.
3Tou ch all.
4Touch and hold the note to delete, until the context menu
appears.
5On the context menu, touch delete.
Documents
You can create, view, and edit Microsoft Word (.doc), and Microsoft
Excel (.xls) files, and view Microsoft PowerPoint (.ppt) slides using your
phone.
To create a new Word document
1Tou ch St ar t → applications → Office.
2From the Microsoft Office main screen, flick to the Documents
section and touch new document→ Word document.
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Editing tools and commands for a Word document
17
34 5 6
2
1• Touch text and type using the on-screen keyboard or the physical
keyboard.
• Double-tap, pinch, or stretch on the editing screen to zoom text in or
out.
2
Touc h
• undo — undo the previous step or action.
• redo — redo the previous step or action.
• send... — send the document using your e-mail accounts.
• save — save a document with changes.
• save as... — save the document with another name.
3
Touc h
styles. Touch a section name to jump to that paragraph.
4
Touc h
immediately followed by a cursor. Type your comment in the comment
text box that opens.
or drag the application bar upward to:
to view an outline of the paragraphs using particular heading
to make a comment on the text marked by a color box or
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5
Tou ch
search box. The screen will mark the matching text by a color box.
to find text in the document. Type the text to find in the
Tou ch
6
Tou ch
going to type.
7To move the cursor, touch where you want it to move, or touch and
hold the editing screen until the cursor marker appears, then drag it to
the location you want to place the cursor.
To send a Word document in e-mail
to find the next matching text.
to apply a text format to highlighted text or the text you are
1Tou ch St ar t → applications → Office.
2Flick to the Documents section.
3Touch and hold the document you want to send as an
attachment in email.
4On the context menu that appears, touch send.
5Touch the e-mail account you want to use.
6Add the recipient and any other information to your e-mail, and
then touch send .
To delete a Word document
1Tou ch St ar t → applications → Office.
2Flick to the Documents section.
3Touch and hold the document to delete, until the context menu
appears.
4On the context menu, touch delete.
To create an Excel workbook
1Tou ch St ar t → applications → Office.
2From the Microsoft Office main screen, flick to the Documents
section and touch new document→ Excel workbook.
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Editing tools and commands for an Excel worksheet
1
3
56
2
8
7
4
1To enter numbers and text into a selected cell using the on-screen
keyboard or the physical keyboard:
a Touch the formula bar next to fx.
b Type a number or text, and then touch Enter .
2Touch a cell to select it.
3
Touc h
to view another spreadsheet.
4Touch or drag the application bar upward to:
• sort... — Sort a list of cells by a selected column.
• apply filter — Apply filters to selected cells or columns.
• format cell... — Apply formats to selected cells or columns.
• undo — Undo the previous step or action.
• redo — Redo the previous step or action.
• send... — Send the document using one of your e-mail accounts.
• save — Save a document with changes.
• save as... — Save a document as another one with a new file name.
5
Touch to add a comment in a selected cell. Type your comment in
the comment text box that opens.
94Applications
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6
Touch to find text in the document. Type the text to find in the
search box. The screen will mark the cell containing matching text by
the color frame. Touch
7Double-tap, pinch, or stretch on the spread sheet to zoom it in or out.
8Touch and hold a cell and from the context menu that appears, you can:
• select cells — Select cells by dragging the color frame.
• view cell text — View the text inside a selected cell.
• freeze pane — Freeze the rows above a selected cell.
To send an Excel workbook in e-mail
to move to the next matching cell.
1Tou ch St ar t → applications → Office.
2Flick to the Documents section.
3Touch and hold the Excel workbook you want to send as an
attachment in email.
4On the context menu that appears, touch send.
5Touch the e-mail account you want to use.
6Add the recipient and any other information to your e-mail, and
then touch send .
To delete an Excel workbook
1Tou ch St ar t → applications → Office.
2Flick to the Documents section.
3Touch and hold the Excel workbook to delete, until the context
menu appears.
4On the context menu, touch delete.
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To view a PowerPoint file
4
3
2
5
1
Touch a PowerPoint file that you can access on your phone. The
PowerPoint application opens automatically.
1• You can flick to the slide you want to view.
• Double-tap the picture to switch between fixed zoomed-in and
zoomed-out views.
• Stretch or pinch on a slide to zoom it in or out.
2To uc h th e outline button and then touch a heading that leads you to a
desired slide.
3Touc h th e notes button and type your notes for the current slide.
4Tou c h t h e edit button to open the editing screen.
5Touch or flick the application bar upward to save the file or send it by e-
mail.
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To edit a PowerPoint file
3
4
5
6
2
1
7
1Touch the text box to open the slide composing screen and edit the text
within the text box.
2Touch the heading or body text to move the text box to the text you
want to edit.
3To uc h t h e edit button to open the slide composing screen and edit the
text within the text box.
4Tou c h t he next button to move the text box to the text you want to edit.
5Tou c h t he notes button and type your notes for the current slide.
6Tou ch th e done button to close the editing screen.
7Touch or flick the application bar upward to:
• move slide: Rearrange the order of slides.
1 Touch a heading that leads a slide you want to move.
2 Drag the highlighted heading to where you want it in the list of
headings.
3 To u ch th e done button. The slides will be rearranged according to
the new order of the headings.
• hide/unhide slide: Hide or display the current slide.
SharePoint
Microsoft Office SharePoint is a server program that is part of the
Microsoft Office system. SharePoint allows you to view, edit, and
download documents stored on Microsoft SharePoint Server 2010. For
information on using SharePoint, visit WindowsPhone.com.
Applications97
Page 98
Troubleshooting
ProblemPossible causesPossible solutions
Call-related problems
SIM card error
Poor reception
SIM card malfunction or
damage.
The SIM card is inserted
improperly.
Dirt or dust on the SIM
card’s metal contacts.
The network signal is too
weak at your current
location, for example, in a
basement or near a tall
building. Wireless
transmissions can not
effectively reach it.
The network is busy at the
current time (for example,
during peak times, there
may be too much network
traffic to handle additional
calls).
Take the SIM card to your
service provider for testing.
Insert the SIM card properly.
Use a soft, dry cloth to
clean the SIM card’s metal
contacts.
Move to a location where
you can receive proper
network signal.
Avoid using the phone at
such times, or try again after
waiting a short time.
98Tro ub le sh oot in g
You are too far away from a
base station for your service
provider.
You can request a service
area map from your service
provider.
Page 99
ProblemPossible causesPossible solutions
You cannot make
outgoing calls
You cannot answer
incoming calls
The SIM card is not installed. Install a valid SIM card in
your phone.
Poor signal.Move to an open space, or if
you are inside a building,
move closer to a window.
Your phone is in airplane
mode with no wireless
connectivity.
Poor signal.Move to an open space, or if
Your phone is in airplane
mode with no wireless
connectivity.
1 To u c h Star t →
applications .
2 Tou c h Settings.
3 Under system, touch
airplane mode.
4 Touch or drag the toggle
switch to turn off the
airplane mode.
you are inside a building,
move closer to a window.
1 To u c h Star t →
applications .
Unable to add contacts
to the phone
Echo or noise
Noises during a call
Memory for storing
contacts is already full.
Poor network trunk quality
on the part of your service
provider, or poor local
telephone line quality.
You may be near a strong
electromagnetic source
(such as a TV, a microwave
oven, etc.) during a call.
2 To uc h Settings.
3 Under system, touch
airplane mode.
4 Touch or drag the toggle
switch to turn off the
airplane mode.
Delete unnecessary contact
information from the
phone.
Hang up and dial again. You
may be switched to a
better-quality network trunk
or phone line.
Move to another location to
reduce the interference
effects.
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Page 100
ProblemPossible causesPossible solutions
You cannot enable
certain call features
PIN Code is blocked
System problems
Battery does not charge
Your service provider does
not support these features,
or you have not applied for
services that provide these
features.
You have entered an
incorrect PIN code three
consecutive times.
The battery or battery
charger is damaged.
The phone’s temperature is
below 0°C or higher than
45°C.
Poor contact between the
battery and charger.
Contact your service
provider.
Contact your service
provider. If the service
provider provides the SIM
card's PUK code, use the
PUK code to unlock the SIM
card.
Contact the dealer.
Adjust the battery charging
environment to avoid
extreme temperatures.
Check all connectors to
ensure that all connections
have been properly made.
Unable to turn the
phone on.
The battery is empty.Charge the phone.
Battery contacts are not
clean.
Seek your dealer's help to
clean the contacts.
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