Dell V02S001, V02S002 User Manual

Dell™ Lightning
COMMENT
User's Manual

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make
better use of your device.
of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
____________________
Information in this document is subject to change without notice. © 2010 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.
Adobe Acrobat is a trademark of Adobe Systems Incorporated which may be registered in certain jurisdictions; Microsoft, Windows, Microsoft Office Word, Microsoft Office Excel, and Microsoft Office PowerPoint, are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
September 2010 A00
Federal Communications Commission (FCC) Statement
T hi s d ev ic e c o mp li es wi th P ar t 1 5 o f t he F CC Ru le s. Op e ra ti on is su b je ct to th e f o ll ow in g two conditions:
1) this device may not cause harmful interference and
2) this device must accept any interference received, including interference that may cause undesired operation of the device.
FCC RF Radiation Exposure Statement:
For body worn operation, this phone has been tested and meets FCC RF exposure guidelines when used with an accessory that contains no metal and that positions the handset a minimum of 1.5 cm from the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.
Contents
1 Package Contents. . . . . . . . . . . . . . . . 7
2 Setting Up Your Dell™ Lightning . . . 8
Getting Your Phone Ready for Use . . . . . . . . 8
Turning On Your Phone. . . . . . . . . . . . . . . 11
Turning Off Your Phone
Turning On the Screen
First-Time Setup . . . . . . . . . . . . . . . . . . . 12
. . . . . . . . . . . . . . 12
. . . . . . . . . . . . . . . 12
3 Getting to Know Your Dell™
Lightning . . . . . . . . . . . . . . . . . . . . . . 13
Physical QWERTY Keyboard . . . . . . . . . . . . 17
Touch Screen Gestures
Screen Orientation
Start Screen . . . . . . . . . . . . . . . . . . . . . 24
Application List
System Tray
Wallpaper . . . . . . . . . . . . . . . . . . . . . . . 28
Navigating Applications
. . . . . . . . . . . . . . . . . . . 26
. . . . . . . . . . . . . . . . . . . . . . 27
. . . . . . . . . . . . . . . 20
. . . . . . . . . . . . . . . . . 23
. . . . . . . . . . . . . . 30
On-screen Controls
. . . . . . . . . . . . . . . . . 31
Contents 3
On-Screen Keyboard . . . . . . . . . . . . . . . . 35
4 Communicating With People Using Your
Dell™ Lightning . . . . . . . . . . . . . . . . 38
Setting Up E-mail and Social Networking
Accounts . . . . . . . . . . . . . . . . . . . . . . . 38
Using E-mail
Calling
Managing Contacts Using the People Application
Messaging . . . . . . . . . . . . . . . . . . . . . . 52
. . . . . . . . . . . . . . . . . . . . 40
. . . . . . . . . . . . . . . . . . . . . . . . . 43
. . . . . . . . . . . . . . . . . . . . . . 48
5 Internet . . . . . . . . . . . . . . . . . . . . . . . 56
Using bing Search . . . . . . . . . . . . . . . . . . 56
Browsing the Internet
Using Maps . . . . . . . . . . . . . . . . . . . . . . 60
Marketplace
Games and Xbox LIVE
. . . . . . . . . . . . . . . . . . . . . 65
. . . . . . . . . . . . . . . . 58
. . . . . . . . . . . . . . . . 67
6 Customizing Your Dell™ Lightning 68
7Applications. . . . . . . . . . . . . . . . . . . . 75
4 Contents
Camera . . . . . . . . . . . . . . . . . . . . . . . . 75
Pictures
. . . . . . . . . . . . . . . . . . . . . . . . 77
Playing Music and Video Using Zune . . . . . . . 78
Listening to FM Radio Using Zune
. . . . . . . . 80
Calendar . . . . . . . . . . . . . . . . . . . . . . . 81
Alarms
Calculator
. . . . . . . . . . . . . . . . . . . . . . . . . 84
. . . . . . . . . . . . . . . . . . . . . . 84
Voice Recognition. . . . . . . . . . . . . . . . . . 85
. . . . . . . . . . . . . . . . . . . . . . . . . 85
Office
8 Troubleshooting . . . . . . . . . . . . . . . . 93
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Contents 5
6 Contents

Package Contents

Check the contents of your package to verify that you have the following:
NOTE: The contents of your package may vary based on your region.

U.S.A

Dell Lightning phone
Battery
Quick Start Guide
Safety, Environmental, and Regulatory Information
Warranty and Support Information
USB cable
Mini PSU
Headset with microphone

Europe

Dell Lightning phone
Battery
Quick Start Guide
Safety, Environmental, and Regulatory Information
Warranty and Support Information
USB cable
Charger
UK plug
EURO plug
Headset with microphone
Package Contents 7

Setting Up Your Dell™ Lightning

This section provides information on setting up your Dell Lightning phone for the first time.

Getting Your Phone Ready for Use

1 Remove the back cover
a Slide the back cover up towards
the top of the phone.
b Lift the back cover off the phone.
NOTE: Do not turn on the phone when the back cover is removed.
8 Setting Up Your Dell™ Lightning
2 Insert the SIM card
Align the angled corner of the SIM card with the angled corner in the card holder and insert the card. If the card does not fit in the card holder easily, check to ensure that you have aligned the corner on the card with the corner on the card holder.
3 Insert the battery
Align the metal contacts on the battery with the contacts on the battery holder and insert the battery.
CAUTION: You should never remove the pre-installed microSD card
from your phone in any situation. Removing the microSD card could cause data loss.
Setting Up Your Dell™ Lightning 9
4 Close the back cover
a Align the tabs on the back cover
with the slots on the phone.
b Place the cover onto the back of
the phone, and then slide the cover towards the bottom of the phone to secure the cover in place.
10 Setting Up Your Dell™ Lightning
5 Charge the phone
NOTE: Charge the battery in an environmental temperature between
0°C and 45°C.
The battery is not fully charged when first unpacked.
a Plug the supplied USB cable's connector into the connector on the
phone.
b Plug the cable's USB connector into the supplied USB wall charger
adapter.
c Plug the USB wall charger adapter into a power outlet and charge the
phone till the battery is fully charged.
NOTE: The phone is fully
charged within four hours when connected to a power outlet.
NOTE: To charge your phone
using a computer, connect the supplied USB cable's connector to the phone, and the cable's USB connector to a USB port on the computer.

Turning On Your Phone

NOTE: Use this phone in an environmental temperature between -10°C
and 55°C.
1 Press the power and sleep/wake button to turn on your phone.
2 The Windows Phone 7.0 operating system screen appears when
the phone goes through a cold boot process.
3 If your SIM card is locked by a Personal Identification Number
(PIN), type the PIN by touching corresponding number keys on the on-screen keypad. Touch the enter button to confirm your input.
Setting Up Your Dell™ Lightning 11

Turning Off Your Phone

Press and hold the power and sleep/wake button.

Turning On the Screen

If the device is on, but the screen is off, press the power and sleep/wake button to turn on the screen.

First-Time Setup

After the first-time cold boot, touch the get started button to let the phone take you through an initial setup process:
1 The phone detects whether an Internet connection is available.
NOTE: Connecting to the Internet requires an active Wi-Fi or mobile
data connection (GPRS, EDGE, 3G, or HSPA). See Connectivity settings for more information on how to set up a data connection.
2 The phone asks whether to retrieve time zone, date, and time
information directly from the Internet server, or to set up time zone, date, and time manually.
3 Download the Microsoft Software Agreement.
4 To connect your phone to Windows Live and use services
including Windows Live Messenger
®
LIVE
, touch the sign in button to sign in with your existing
Windows Live ID, or touch the create one button to register a new Windows Live ID.
®,
Hotmail®, Zune®, and Xbox
NOTE: Signing in to Windows Live also synchronizes all your Windows
Live e-mails and contacts on your phone.
5 The phone is ready for use when the Start Screen appears.
12 Setting Up Your Dell™ Lightning
Getting to Know Your Dell™
4
1
3
2
5
Lightning
This section provides information about the features available on your Dell Lightning phone.
Feature Function(s)
1 Earpiece Use to listen to phone conversations.
2 Back button
3 Start button
Touch t o :
• Return to the previous screen or web page.
• Cancel an operation.
• Close an on-screen keyboard or a menu.
• Touch to return to the Start screen from anywhere on the phone, including from a running application.
• Touch and hold for speech commands.

Getting to Know Your Dell™ Lightning 13

Feature Function(s)
4 Bing search button
Touch to open the search box to find items from the Internet, contacts from the contact list, or applications from
Marketplace.
5 Proximity sensors Detects and turns off the screen when
you bring the phone close to your ear to make or receive calls, in order to prevent unintentional touch on the screen.
14 Getting to Know Your Dell™ Lightning
Feature Function(s)
2
6
5
1
3
7
4
1 Power and sleep/wake button • Press to turn on the phone.
• Press and hold to turn off the phone.
• Press to turn off the display.
• Press to wake up the phone from the sleep mode.
2 Camera Captures photos and videos.
3 Speakers Audio output for video, music, and FM radio.
4 USB connector • Connects to a USB cable to transfer files
to a computer.
• Connects to a charger to charge the phone.
5 Back cover Secures the battery in place.
6 Camera flash For using flash while capturing photos and
videos.
7 Headphone connector Connects to headphones.
Getting to Know Your Dell™ Lightning 15
Feature Function(s)
1
2
1 Volume control buttons During a phone call or while playing
media such as music, FM radio, and video:
• Press to increase or decrease volume by one level.
• Press and hold continuously to increase or decrease volume.
2 Camera button • Press to start the camera.
• Press to capture a photo or video.
• A half press of the button enables auto-focus.
• When recording a video, press to stop.
16 Getting to Know Your Dell™ Lightning

Physical QWERTY Keyboard

You can use the physical QWERTY keyboard to type text into a text field in your phone.

To acces s t h e keybo a r d

Slide open the keyboard as illustrated.
NOTE: When the slider QWERTY keyboard is active, the on-screen
keyboard closes automatically.
Getting to Know Your Dell™ Lightning 17

Keyboard controls

2
1
3
4 6
7
8
9
5
1 Press to type alphabets in the text field.
2
• Press to switch between the uppercase and lowercase typing
modes. The icon in the system tray indicates that the lowercase
typing mode is active; indicates that the uppercase typing mode is active.
• Press and hold to enable the Caps Lock mode, as the icon
indicates in the system tray. Press again to disable the Caps Lock mode.
3 •Press the fn key and then type the alphabet to type a number or a
symbol, as the icon in the system tray indicates. The input mode will automatically switch to the alphabet mode after you type a
number or a symbol.
• To enable continuous number and symbol input, press and hold the
fn key, as the icon in the system tray indicates. Press the same key to disable this mode.
4 Press to add accents to vowels. Multiple presses cycle through available
accents. Press and hold the key to view the accent picker, and touch the accent to type in the text field.
NOTE: The accent key only works when the cursor immediately follows
a vowel.
18 Getting to Know Your Dell™ Lightning
5 • Press to type a space.
• Double-press to insert a period.
NOTE: To enable the feature of inserting a period, touch the Start
button Menu button Settings. Under system, select keyboard
6 Press to view the emoticon picker. Touch the desired emoticon to enter
in a text field.
7 • Press the sym key to open the on-screen symbol picker where you
• When the symbol picker appears, touch or for more available
• Press the sym key to close the on-screen symbol picker.
8 • Press to enter a line feed.
• Press to confirm your text input.
9 • Press to delete a typed character, symbol, or a space.
• Press and hold to quickly delete typed text.
Insert a period after double-tapping the SPACEBAR.
can touch the numbers, symbols, and punctuation marks that you want to type.
symbols.
Getting to Know Your Dell™ Lightning 19

Touch Screen Gestures

Your phone has a multi-touch screen for you to navigate and control the phone using the following touch gestures.
Touch Gestures Allows you to:
Touc h
Touch gently on the screen with your fingertip.
Touch and hold
Touch and hold your finger on the screen.
• Select screen items including buttons, icons, images, entries, and options.
• Start applications.
• Input text using the on-screen keyboard or numeric keypad.
• Stop any type of screen content from moving, for example the Application list or a web page.
• Make an item movable on the Start screen.
• Display the context menu or options page for an item.
20 Getting to Know Your Dell™ Lightning
Touch Gestures Allows you to:
Flick or swipe
Move your finger in a vertical or horizontal direction on the screen.
Quickly scroll through different screens of content: the Start screen, Application list, web pages, lists, entries, photos, and so on.
Pan or drag
1 Touch a desired area on the screen. 2 Without lifting your finger, move
your fingertip slowly to another
Move items such as images and icons from one location to another location on the screen.
area in a horizontal, vertical, or another specified direction. The pan action ends when you lift your finger.
Getting to Know Your Dell™ Lightning 21
Touch Gestures Allows you to:
Pinch
Move two fingers close together to reduce the view of the active window.
Stretch
Move two fingers apart to enlarge the view of the active window.
Reduce the view of an image, map, web page, with the center of the zoom being the center of the two fingers. (Continuously zoom out).
Enlarge the view of an image, map, or web page, with the center of the zoom being the center of the two fingers. (Continuously zoom in).
22 Getting to Know Your Dell™ Lightning
Touch Gestures Allows you to:
Double-tap
Tap the screen quickly twice. Toggle between the zoom-in and
zoom-out states of a screen view, such as a picture or web page. The application defines the zoomed-in and zoomed-out scales and zooms in or out accordingly.

Screen Orientation

Your phone supports two types of orientation: portrait and landscape. For optimal viewing experience, the screen rotates automatically to portrait or landscape view depending on how you hold the phone.

Portrait orientation

In portrait-mode, the screen is vertically oriented where the height of the screen is greater than the width.

Landscape orientation

In landscape-mode, the screen is horizontally oriented where the width of the screen is greater than the height, and is suited for browsing the Internet, watching videos, and playing games.
NOTE: The Start screen and Application list always appear in portrait
view.
NOTE: Certain applications downloaded from the Internet may not
support automatic screen orientation to portrait or landscape.
Getting to Know Your Dell™ Lightning 23

Start Screen

Tiles
The Start screen is the starting point for your phone activities, and is made up of customizable “tiles”—shortcuts or links that provide easy access to your favorite or frequently used features, applications, contacts, web pages, and media playlists. Tiles are dynamic and updated in real time to display notifications of new text messages, e-mails, upcoming calendar events, missed calls, and latest feed updates on your social networks such as Twitter, Facebook, and Windows Live.

To open the Start screen

From any phone activities, touch Start .

To add a tile to the Start screen

You can “Pin” an application, media item, or favorite contact to add it as a tile on the Start screen.
1 From any given application, touch and hold an item that you
would like to pin as a tile on the Start screen.
2 From the context menu that opens, touch pin to start, or pin
favorites to start.
NOTE: After you open a contact profile from the People application,
touch the pin icon in the application bar at the bottom to pin the contact to the Start screen.

To reposition a tile on the Start screen

1 Touch and hold the tile until it stands out to become movable.
NOTE: When the moving mode is activated, you can touch another tile
to make it movable.
NOTE: To disable the moving mode, touch the tile again, or touch the
blank area.
24 Getting to Know Your Dell™ Lightning
2 Drag or flick the tile to another location on the screen.
3 Release the tile in the desired location.
4 Touch the tile or the blank area on the screen to disable the
moving mode.

To remove a tile from the Start screen

1 Touch and hold the tile you want to remove.
2 Touch the unpin icon .

To navigate the Start screen

1 Flick or pan the Start screen upwards or downwards until it
displays the desired tile.
NOTE: To stop the Start screen from moving, touch anywhere on the
Start screen.
2 Touch the tile to open the associate application or feature.

To change the tile color

You can change the tile color by changing the accent color.
1 Tou ch S ta rt → Menu Settings.
2 Under system, select theme.
3 Tou ch t he Accent color text box.
4 Touch a desired color sample from the ACCENTS list.
Getting to Know Your Dell™ Lightning 25

Application List

3
2
1 4
The Application list contains all applications available on your phone.

To display the Application list

1
Touch Start to open the Start screen.
2
Touch or flick the Start screen to the left to view the Application list.
3
To return to the Start screen from the Application list, touch or flick the Application list to the right.
4 The Application list.

To navigate the Application list

1 Flick or pan the Application list upwards or downwards until it
displays the desired application.
NOTE: To stop the Application list from moving, touch anywhere on the
screen.
2 Touch the application to open it.
26 Getting to Know Your Dell™ Lightning

System Tray

1
3 4
5 6
7 8
9
10
(
)
2
()
The system tray displays icon indicators for current time, battery power, signal strength, network connectivity, ringtone settings, and other system information.
NOTE: The system tray hides the icons after a short period of time. To
display the icons, touch the system tray.
1
2
3
4
5
6
7
8
9
10
Signal strength
Connected to a 3G (HSPA) data network
Connected to a Wi-Fi network
Silent mode is enabled
Battery status
Current time
SIM card is locked
Vibrate mode is enabled
Phone is charging
Airplane mode is enabled
Getting to Know Your Dell™ Lightning 27

Wallpaper

The display turns off automatically after a time­out period of inactivity. The wallpaper then appears after you wake up the display by pressing the power and sleep/wake button, or when you slide open the QWERTY keyboard.
The wallpaper helps prevent unintentional touch on the screen, displays the date and time, missed calls, new messages, upcoming events, and the alarm set indicator.
NOTE: To set the screen time-out period:
1 Tou c h Sta r t → Menu Settings.
2 Under system, touch lock & wallpaper.
3 Tou c h th e Screen time-out box and select the desired time period.

To hide the wallpaper

Flick the wallpaper up to view the last displayed screen. If the wallpaper is locked by a password, type the password to unlock it.
NOTE: To lock the wallpaper with a password:
1 Tou c h Sta r t → Menu Settings.
2 Under system, touch lock & wallpaper.
3 Tou c h or d r a g th e Password toggle switch to turn on the password
function.
4 Type your password into both the New password and Confirm password
boxes.
5 Touch the done push button.

To change the wallpaper

using the Settings option
1 Tou c h St a rt
2 Under system, touch lock & wallpaper.
3 Tou ch change wallpaper.
28 Getting to Know Your Dell™ Lightning
Menu Settings.
4 Flick to view a picture collection such as all or Wallpapers. Touch
the desired collection.
5 Touch the thumbnail view of a picture to display the picture.
6 Pan the picture using the cropping frame to decide which portion
of the picture you would like to use as the wallpaper. You can also enlarge the picture using the stretch gesture, then pan a desired area to crop as the wallpaper.
NOTE: The cropping tool is not available for the Wallpapers pictures in
their original size.
7 Tou ch t he crop button to set the picture as wallpaper.
Using the Pictures option
1 Tou ch S ta rt
Menu Pictures.
2 Flick to view a picture collection such as all or Wallpapers. Touch
the desired collection.
3 Touch the thumbnail view of a picture to display the picture.
4 Touch or touch and hold the picture to view the context
menu. Touch use as wallpaper.
5 Pan the picture using the cropping frame to decide which portion
of the picture you would like to use as the wallpaper. You can also enlarge the picture using the stretch gesture, then pan a desired area to crop as the wallpaper.
NOTE: The cropping tool is not available for the Wallpapers pictures in
their original size.
6 Tou ch t he crop button to set the picture as wallpaper.

To set the time and date

1 Tou ch S ta rt Menu Settings.
2 Under system, touch date & time.
3 To set the date and time automatically according to the carrier
network, touch or flick the Set automatically toggle switch to enable the function.
Getting to Know Your Dell™ Lightning 29
To set the date and time manually, touch or flick the Set
2
4
1
3
automatically toggle switch to disable the function, then enter
the date and time values into the respective text boxes.
4 Touch or flick the 24-hour clock toggle switch to enable or
disable the 24-hour format.

Navigating Applications

An application is a piece of software which allows you to perform a specific task. Your phone is preloaded with a variety of applications, and additional ones can be downloaded from the Marketplace.

Panoramic Screen

Many of the applications on your phone are presented as a panorama, which move in a continuous loop and extend horizontally beyond the physical borders of the display. You can browse through the content by flicking or panning the screen horizontally.
Panoramic screen layers
When you flick or pan the panoramic screen, the four layers forming the panoramic screen move horizontally at different speeds:
1 Panorama title
The panorama title is the title of the overall panoramic application. It lets you identify the application in use.
30 Getting to Know Your Dell™ Lightning
2 Panorama section
Panorama sections are the contents, options, or controls grouped according to their specific functionality within the panoramic application.
3 Background image
The background image is the lowest layer of the panoramic screen, giving the screen a magazine-like feel.
4 Section title
The section title is used to identify each section within the application.

On-screen Controls

Application Bar

The application bar displays frequently used task buttons. The bar is aligned along the bottom of the screen.
Application bar menu
The application bar displays the sequential dots if additional tasks or commands are organized into an application bar menu.
To bring up the application bar menu, touch, flick, or drag upwards the sequential dots, or the right or left end of the application bar.
To close the application bar menu, you can:
Touch, flick, or drag downwards the sequential dots, or the
top right or top left end of the application bar menu.
Touch outside the application bar menu.
Getting to Know Your Dell™ Lightning 31

Context Menu

Contains specific commands for items selected. Touch and hold an item such as a picture or contact to display the context menu.
To close the context menu, touch the item, the back button , or anywhere outside the context menu.

Push Button

Touch a push button to initiate or quit an action.

Toggl e Swit ch

Touch, flick, or drag a toggle switch to toggle between two possible choices, mostly for enabling or disabling a feature or state.
NOTE: You can change the toggle switch color by changing the accent
color. For information on changing the accent color, see To change the tile color.
32 Getting to Know Your Dell™ Lightning

Check Box

Allows to select one or more options from a multi-selection list. Touch the check box or the accompanying text label to select or clear an option.

Radio Button

Represents a set of related, but mutually exclusive options. Touch a radio button or the accompanying text label to select only one option at a time.

Slider Track

Controls music or video playback using a slider track. Touch or drag the track or the progress indicator inside the track.
Getting to Know Your Dell™ Lightning 33

Text B o x

1 2
1 2
Allows you to type or edit text into your phone. Touch the text box to activate the on-screen keyboard and to type the text.

Using the Cursor

To move the cursor between letters
1 Touch and hold anywhere within the text box, until the cursor stands
out and turns blue. Without lifting your finger, drag the blue cursor to another location in the text box.
2 Release the cursor in the desired location.
To highlight a word o r m o v e the cursor between words
1 Touch the space where you want to place the cursor. The cursor then
moves to that space.
2 Touch a word you want to highlight. The cursor becomes a color
marker to highlight the word.
34 Getting to Know Your Dell™ Lightning

List Box

Displays a list of choices. Touch a desired item and the list box displays the item selected from the list.

On-Screen Keyboard

To open the on-screen keyboard

You can type text using the on-screen keyboard. When you touch a field that requires text input, the on-screen keyboard opens. The keyboard automatically rotates to either the portrait or landscape mode based on the device orientation.

To close the on-screen keyboard

You c an:
• Touch anywhere outside of the text box.
• Slide out the physical QWERTY keyboard.

Keyboard layouts

NOTE: Depending on the current input text, the on-screen keyboard is
deployed in several context specific layouts to provide appropriate typing aides.
Input Text Keyboard layout
Text message QWERTY layout with the emoticon
and line feed keys
Web address QWERTY layout with the .com and
enter keys
E-mail address QWERTY layout with the .com and
@ keys
Search QWERTY layout with a search key
Getting to Know Your Dell™ Lightning 35
Input Text Keyboard layout
2
1
3
6
7
4 5
Phone number 12-number keypad layout

Keyboard controls

1 Touch to type the letter shown on the key into the field where the
cursor appears.
2 • Touch to switch between the uppercase and lowercase typing
modes.
• Touch twice to enable the Caps Lock mode. Touch the same key to disable the Caps Lock mode.
3 • Touch to enable the numbers and symbols input mode.
• Touch to switch back to the alphabet input mode.
4 Touch to view the emoticon picker. you can touch emoticons to enter
in the text field. When the emoticon picker appears, touch or to see other available emoticons.
5 • Touch to enter a space.
• Touch twice to insert a period that immediately follows the text entered in the text box.
NOTE: To enable this feature, touch Start Menu
Settings.
Under system, select keyboardInsert a period after double­tapping the SPACEBAR.
36 Getting to Know Your Dell™ Lightning
6 • Touch to enter a line feed.
• Touch to confirm your text input.
7 • Touch to delete a typed character, symbol, or a space.
• Touch and hold to quickly delete typed text.

To configure the keyboa r d s e t t i n g s

1 Touch the Start → Menu Settings.
2 Under system, select keyboard.
3 Touch the settings you want to enable or disable.
Getting to Know Your Dell™ Lightning 37

Communicating With People Using Your Dell™ Lightning

Setting Up E-mail and Social Networking Accounts

NOTE: To proceed with your account settings, you require an active Wi-
Fi or mobile data network connection (GPRS, EDGE, 3G, or HSPA) to be able to connect to the Internet. For more information about configuring your phone for Internet connectivity, see Connectivity settings.

To sign in with your existing account

1 Tou c h St a rt People→ flick to what’s new, or touch
Settingsemail & accounts.
2 Tou ch set up account or add an account.
3 Select the account you want to use for Windows Live, Outlook,
Google, or Facebook. If the account type is not displayed, touch other account or advanced setup to create a new one.
4 Type your account e-mail address and password into the text
boxes.
5 Tou c h th e sign in button to sign in.
NOTE: You can also touch the Email setup tile from the Start screen to
sign in with an existing e-mail account. The tile then becomes the one for that account.

To configure your account settings or to create a new account

1 Tou c h St a rt → Menu Settings.
2 Under system, select email & accounts add an account
advanced setup.
38 Communicating With People Using Your Dell™ Lightning
3 Enter the user name and password, and touch Next. To configure
an Exchange server account for your push mail, touch Exchange ActiveSync. To configure other types of accounts which allow you to view e-mail using a web browser, touch Internet email account.
4 Enter all the information required to set up your account, such as
your account name, password, and server address.
NOTE: Contact your service provider’s technical support if you are not
sure what data is required to set up your account.
5 When setting up an Internet e-mail account, flick down to the
bottom and touch advanced settings to set how often the account downloads or syncs your email, contacts, and other content.
6 To u ch t he sign-in button to enable your account using the new
settings.
Communicating With People Using Your Dell™ Lightning 39

Using E-mail

43
2
1
5 6
NOTE: You require an active Wi-Fi or mobile data network connection
(GPRS, EDGE, 3G, or HSPA) to be able to send and receive your e-mail. For more information about configuring your phone for Internet connectivity, see Connectivity settings.
Once you have successfully set up your e-mail account on your phone, the Start screen displays the tile for that account. For example, the Hotmail tile is the starting point for your Hotmail account.

To open your e-mail account

When a new e-mail arrives, your e-mail tile such as on the Start screen displays the number of new messages to alert you. Touch the e-mail tile to open your email inbox. All your received e-mails are delivered to your inbox.
1 Flick to or touch the label title to view the e-mails marked with that
label.
2 • Touch the e-mail thread to read the content inside.
• Touch the left end margin of the e-mail thread to select the e-mail,
then touch to delete e-mail, or touch to move it to another folder.
NOTE: To clear a selected e-mail thread, touch the check box.
3 Touch to open the editing screen to compose and send a new e-mail.
4 Touch to select multiple e-mails to delete or move to another folder.
40 Communicating With People Using Your Dell™ Lightning
5 Touch to select another e-mail folder and view the e-mails inside.
1
2
6 Touch to sync your e-mail account and download new e-mail to your
phone.

To read e - m a ils

1 Touch the e-mail tile for example on the Start screen.
2 Touch the e-mail thread to read the content.
1 Touch the contact name to open the profile of the contact who has
been saved on your phone. You can touch send email and select an e­mail account you want to use to email the contact.
2 Touch the buttons from left to right to: Reply to or forward the e-mail;
delete the e-mail; read the newer e-mail; read the older e-mail.

To quickly find an e-mail

Other than flicking the list of e-mails, touch the search button and type the name of the sender in the text box, keyword of the e-mail subject, or the content you are looking for. The screen displays the matching e-mail and highlights the text that matches the text you have entered in the text box.

To compose and send an e-mail

1 Touch the e-mail tile on the Start screen.
2 To u ch t he new button to send a new message.
Communicating With People Using Your Dell™ Lightning 41
3 You may do either:
3
2
1
465
7
•In the To: text box, touch , and then choose a contact.
•Touch in the To : text box, and then start typing an e-mail address.
Your phone will offer suggestions as you type.
4 Tou c h i n the Subject: text box and type a subject.
5 Tou c h be l ow t he Subject: text box, compose your message, and
then touch the send button.
NOTE: To send an e-mail to multiple contacts, separate their e-mail
addresses with a semicolon while typing.
1 Type the email address, subject, and content.
NOTE: To send an e-mail to multiple contacts, separate their e-mail
addresses with a semicolon while typing.
2 Touch to open a list of contacts with e-mail addresses, and select the
one you want to send the e-mail.
3 Touch the send task button to send the e-mail.
4 Touch the attach task button to attach files stored on your phone (such
as pictures and documents).
42 Communicating With People Using Your Dell™ Lightning
5 Touch the close task button to:
Save: save the e-mail to your drafts folder.
Discard: Delete the e-mail.
Cancel: Return to the e-mail composing screen to continue editing.
Touch or drag the application bar upward to choose from these options:
6priority: Set e-mail priority.
7 show cc & bcc: Send the e-mail to others as a carbon copy (Cc) or blind
carbon copy (Bcc).

Calling

To call by dialing

1 To u ch St a rt → applications Phone.
2 Touch from the application bar at the bottom to access the
on-screen keypad.
3 Type the phone number to call using the on-screen dialpad.
4 To u ch t he call push button to call the typed number.

To call a contact

1 To u ch St a rt People to open the People application.
2 Flick to the all section to view all the contacts saved on your
phone. Flick the list of contacts and touch the name of contact you would like to call.
NOTE: To quickly locate a contact without flicking the list, touch an
alphabet tile along the left side of the contacts list, then from the alphabet board that opens, touch the alphabet that the contact name starts with.
NOTE: To select a contact from previous calls, flick to the recent section
and touch a contact tile.
3 From the profile screen of the contact, touch the call [number,
mobile, work, home, etc.] to call the contact.
Communicating With People Using Your Dell™ Lightning 43

To manage missed, outgoing, and received calls

1 Tou c h St a rt → applications Phone.
2 Flick the call history to locate a call displayed either with a phone
number or with a contact’s name.
3 You can choose to do the following:
• Touch to call back the contact or phone number.
• Touch and hold a contact name or phone number, then touch
delete item to erase the call from the call history.
• Touch the contact or phone number to open the profile screen,
then:
a Tou ch t h e call [number, mobile, work, home, etc.] to call
back.
b Touc h text number [mobile] to send a text or multimedia
message to the caller.
c To uc h send email to e-mail the caller.
d Touch from the application bar to add the phone number
as a new contact or as an existing contact’s new number; touch to edit the caller’s contact information if the caller is
already a contact saved in the People application.
• To erase all calls from the call history, touch
or drag the
application bar upwardsdelete all.

To answer a call

Touc h

To cancel dialing or end an active call

Touc h t he

To reject an incoming call

Touc h
the
answer
end call
the
ignore button.
button
to answer an incoming call.
push button
.
44 Communicating With People Using Your Dell™ Lightning

To listen to your voicemail

2
1
4
6
9
3
5
7
8
10
1 To u ch St a rt → applications Phone.
2 Touch the voicemail icon from the application bar at the
bottom.
NOTE: If no voicemail number is stored on your SIM card, you will be
asked to create one. See To adjust call settings for information on how to save your voicemail number.

To manage ongoing calls

1 Touch to end a call.
2 Touch to open the call history.
3 Touch to open or close the call control area.
4 Touch to open or close the on-screen keypad to dial another call.
Communicating With People Using Your Dell™ Lightning 45
5 WARNING: Ensure that you turn off the speakerphone before
you hold the phone close to your ear as this could damage your hearing.
Touch to turn the loudspeaker on or off.
6 Touch to hold an active call or resume a held call.
7 Touch to turn the microphone on or off.
8 • Touch to make another call from the call history. The first call is
placed on hold automatically. Touch to open the keypad and dial manually.
9 • Touch this area to swap between held and active calls.
• Touch this area to view the active call screen from anywhere else.
10 • Touch to connect both held and active calls to conduct a conference
call.

To adjust call settings

You can change call settings to suit your personal needs, or enable the call services available from your network service provider.
1 Tou c h St a rt → applications Phone.
2 Tou ch
My phone number You can store your own phone number here.
Voicemail number Touch the button to edit and save your voicemail
Show my caller ID to Touch the list box and select to show your caller ID
or drag the application bar upwardscall settings.
number, which you can dial by touching the
voicemail icon from the application bar.
to everyone, no one, or only your contacts as you call them.
46 Communicating With People Using Your Dell™ Lightning
Call forwarding Forward incoming calls to a designated phone
number when your phone is busy, unreachable, or does not answer.
1 Touch or drag the toggle switch to enable Call
forwarding.
2 Touch the phone number button, then enter the
number to forward calls to.
NOTE: Your network service provider must support
call forwarding service.
Call barring: Blocks certain types of incoming or
outgoing calls.
International assist This feature allows to acquire automatic assistance
while making international calls or calling abroad. Touch or drag the toggle switch to turn the feature on or off.
SIM security Protect your SIM card against unauthorized use with
a personal identification number (PIN). After a PIN is enabled to lock your SIM, you will need to enter the PIN each time you turn on the phone in order to unlock your SIM.
NOTE: The SIM card is permanently locked if you
enter the incorrect PIN for three consecutive times. You must enter the Personal Unblocking Key (PUK) to unlock the SIM card. Contact your service provider to obtain the PUK.
NOTE: You can make emergency calls without
unlocking the SIM.
To enable SIM PIN:
1 Touch or drag the toggle switch to turn on SIM
security.
2 Type PIN into the phone then touch enter.
• To change SIM PIN:
1 Touch the change SIM PIN button. 2 Type the current SIM PIN then touch enter. 3 Type the new SIM PIN twice then touch enter.
Communicating With People Using Your Dell™ Lightning 47

Managing Contacts Using the People Application

Touc h S ta r t Menu application, where you can manage your contacts and communicate with them through calls, text messages, e-mails, and Internet social networking websites such as Windows Live, Facebook, and others.

To add a new contact manually

1 Tou c h St a rt Menu People.
2 Flick to the all section, and touch .
3 Touch and fill the contact information you need. Flick the screen
to find more items to fill.
4 Touch from the application bar to save the contact.

To add a new contact from the application bar of the Phone application:

1 Tou c h St a rt → Menu Phone.
2 You could do either of the following:
• Touch to view the People application, and then touch to add a new contact.
• Touch , type the phone number, and touch save to save the number to a new or an existing contact.
People
to open the People

To find a contact

1 Tou c h St a rt Menu People.
2 Flick to the all section containing all the contacts, or to the recent
section to find the contact tiles from the call history.
3 Flick the contacts and touch a desired one to view the contact
profile.
48 Communicating With People Using Your Dell™ Lightning

To quickly locate a contact

1 To u ch St a rt Menu People.
2 Do either of the following:
• Touch an alphabet tile along the left side of the all contacts list.
From the quick jump grid that opens as an alphabetical board, touch the alphabet that the contact name starts with. The screen displays the contacts whose names start with the selected alphabet.
• Touch the search button and type into the text box the name
of the contact you are looking for. The screen displays the matching contact names and highlights the letters that match your typing.

To call, e-mail, or send a message to a contact

1 To u ch St a rt Menu People.
2 Locate the contact that you want to call, mail, or send a message
(for more information, see To quickly locate a contact).
3 Touch the name or number of the desired contact.
4 You could either:
•Touch the call [number, mobile, work, home, etc.] to call the
contact.
•Touch text number [mobile] to send a text or multimedia
message to the contact.
•Touch send email to send an e-mail to the contact.

To pin a contact to the Start screen

1 To u ch St a rt Menu People.
2 Do either of the following:
•From the recent or all section, touch and hold a contact to view
the context menu, then touch pin to start.
•From the recent or all section, touch a contact to open the
contact profile, then touch the pin icon in the application bar.
Communicating With People Using Your Dell™ Lightning 49

To link contacts

You can link another contact to the current one you are viewing. If the contact has a linked contact, the phone number or e-mail of the linked contact will appear in the profile of the current contact.
NOTE: Linked contacts will not appear in the contacts list.
1 Tou c h St a rt Menu People.
2 Locate the contact that you want. (for more information, see To
quickly locate a contact).
3 Touch the name or number of the desired contact.
4 Touch in the application bar.
5 Tou ch choose a contact to open the list of contacts.
6 Touch the contact that you want to link to the current contact.

To edit a contact

1 Tou c h St a rt Menu People.
2 To edit a contact:
•From the all section or the recent section, touch and hold a contact to view the context menu, then touch edit.
• If you have opened a contact profile, touch .

To delete a contact

1 Tou c h St a rt Menu People.
2 To delete a contact:
•From the all section or the recent section, touch and hold a contact to view the context menu, then touch delete.
• If you have opened a contact profile, touch
or drag the
application bar upward and touch delete.
50 Communicating With People Using Your Dell™ Lightning

To import contacts from your accounts

After you set up an e-mail or social networking account on your phone, your contacts and friends from that account are imported automatically into your People application.

To view feeds from a social networking account

After you set up an account such as Windows Live or Facebook, your friends’ messages and wall posts appear in time order in the what’s new section in the People application, their pictures are displayed in the Pictures application, and your own feeds pop up in your Me tile.

To post a quick message to your account

To post a quick message so that your friends know your current status:
1 To u ch th e Me tile.
2 Touch the quick message area.
3 Type your message into the text box.
4 To u ch t he post button.

To import contacts from your SIM card

1 Put your old SIM card into your new phone.
2 From the People application, flick to the all section, or touch Start
Menu Settings→ flick to applications→ people.
3 To uc h import SIM contacts.
Communicating With People Using Your Dell™ Lightning 51

Messaging

To compose, send, and read text and multimedia messages, Start button
list of message conversations representing all the received and sent messages.

To compose and send a text message

1 Tou c h t h e Messaging tile on the Start screen.
2 Tou c h t h e new button in the messaging screen.
3 Enter the name of the recipient in the To: field using one of the
following methods:
• Type the contact's name, mobile number, or e-mail address. Select the desired contact in the list that appears.
• Touch , then flick to see the desired contacts, and touch to select the contact.
To add more recipients, touch .
4 Touch the message box to compose your message.
NOTE: To add an attachment, touch and then select any file saved
on your phone.
5 Tou ch send to send the message.
Messaging. The Messaging screen opens with a
touch the
52 Communicating With People Using Your Dell™ Lightning
1 Type a mobile phone number or a contact name saved on your phone.
51
3
2
4
As you type a contact name, matching contacts with their mobile numbers appear below the To: line. Touch a matched contact to enter the contact's mobile number, or continue typing the full name then touch the enter key.
NOTE: To send e-mail to multiple contacts, separate them by typing a
semicolon.
2 Touch to send the text message.
3 Touch to attach files stored on your phone (such as pictures and
documents).
4 Touch to compose your message.
5 Touch to open a list of contacts, and select the one you want to send
the message.
NOTE: To start a text conversation similar to online instant messaging,
you can continue to compose and send messages to the same recipient(s). All of the sent and received messages between you and recipient(s) appear in the form of conversation logs.
Communicating With People Using Your Dell™ Lightning 53

Receiving messages

When a new message arrives, a notification bar showing the sender and part of the message text appears at the top of the screen, and the
Messaging tile
shows the number of new messages to remind
you.

To read a text message

Messages sent to and received from the same contact or phone number are grouped into a conversation, in which you can see all of the messages exchanged between you and the contact.
You can:
• Touch the notification bar at the top of the screen to display the messages exchanged between you and the sender, the latest one at the bottom.
•Touch the Messaging tile
to open a list of conversations
sorted by the contact name or phone number of the sender. Touch a conversation to view all the messages exchanged between you and the sender.
If the message contains:
• Web address—touch it to open the Internet Explorer browser and visit the web site.
• Phone number—touch it to open the Phone application and call the number.
• E-mail address—touch the e-mail address to open the e-mail application and compose an e-mail to send to the address.

To forward the mess a g e

1 Tou ch
Start
Messaging.
2 Touch and hold a message text box .
3 From the context menu that opens, touch forward.
54 Communicating With People Using Your Dell™ Lightning
4 Type the receiver’s name, mobile phone number, or e-mail
address in the To: text box.
5 Tou ch send to forward the message.

To reply to a text or multimedia message

1 Tou ch
Start
Messaging.
2 Touch a conversation to display the messages you exchanged
with a contact.
3 Type your reply message into the Type a message text box at the
bottom.
4 Tou ch send to send your message to the sender.

To delete a message or a message thread

1 Tou ch
Start
Messaging.
2 Touch a conversation to display the messages you exchanged
with a contact.
3 To delete a message within a conversation, touch and hold a
message text box . From the context menu that appears, touch deletedelete button to confirm deletion.
4 To delete all the messages with the contact, touch or drag
the application bar upward to bring up the application bar menu. Touc h delete conversationdelete button to confirm deletion.
Communicating With People Using Your Dell™ Lightning 55

Internet

1
2
4
5
6
3
a
b
NOTE: To connect to the Internet using your phone, you require an
active Wi-Fi or mobile data connection (GPRS, EDGE, 3G, or HSPA). For more information about configuring your phone for Internet connectivity, see Connectivity settings.

Using bing Search

You can use the bing search Box to find websites and other Internet content such as news feeds.
search button . The the top.
From anywhere on your phone touch the
bing
search screen opens with the search box at
1 a Type the keyword or full text in the search box. As you are typing,
search suggestions that fully or partially match the text being typed
2
3 This bing picture changes each time you restart the search application.
appear below the search box.
b Flick the search results and touch a desired one, or finish typing
your search subject then touch the enter button on the keyboard.
a Touch to search using speech commands. b Say the name or keyword of the subject you are looking for. c Tou c h go to start searching.
56 Internet
4 a Touch the displayed information to start the browser and view web
content where the information comes from, or to start the Maps application to locate a place associated with the information.
b Touch the square here to display information relevant to the current
bing picture.
5 The matching web links and news feeds are displayed in separate
sections. For example, touch or flick to web to view matching web links; touch or flick to news to view matching news feeds.
6 Touch a desired link to open the browser and view the content.
Internet 57

Browsing the Internet

1 7
32 4
8
9
10
11
12
5
6

To open the browser

Touc h
Start
Internet Explorer.

To use the browser

NOTE: For information on the touch gestures used for viewing a web
page, see Touch Screen Gestures.
1 Touch to reload the current page.
2
Touch the add button to add the current web page to your favorites list.
3
Touch the favorites button , and flick to view your favorites list or the history of last visited web pages. Touch a web page link to open the web
page.
58 Internet
4
Touch the tabs button to view thumbnails of all the browser windows. The number of available browser windows is displayed on the tabs button.
• To switch from one browser window to another, touch the thumbnail of the browser window you want to view. The window is then displayed in full screen.
• To close a browser window, touch on the browser window.
• To open a new browser window:
a Touch the new button . b To manually add a new web page, touch the add button then
enter the name and URL address of the web page. To add a new page from the favorites list, touch the favorites button then select a web page from the list.
c A new browser window opens and leads you to the new web page.
NOTE: To create a new browser window, you can also touch and hold
a link on a web page to view the context menu, and then select open in new tab from the menu. The web page of that link opens in a new
window.
5 Touch or drag the application bar upward to open the application bar
menu for additional menu items.
6 Touch and hold an image on a web page, then select save picture to
download it to the Pictures application on your phone, or select share to send the image through text messaging or e-mail.
7 Touch the web address text box, and enter the address of a web site you
would like to view.
8forward: Touch to move to the next page.
9 share page: Send the address of this web page to others using text
messaging or an e-mail account.
10 find on page: Find text within a web page. Enter the search text into the
text box. Touch the previous or next button to go to the previous or next matching item.
11 pin to start: Touch to pin the current web page as a tile on the Start
screen. You can touch the web page tile from the Start screen to open the Internet Explorer browser with that page.
12 settings: Touch to configure the browser settings such as to delete
history of visited web pages.
Internet 59

Using Maps

Maps helps you find your current location, view real-time traffic situations, and get directions to your destination. You can also locate addresses or places of interest on a map.
NOTE: To connect to the Internet using your phone, you require an
active Wi-Fi or mobile data connection (GPRS, EDGE, 3G, or HSPA). For more information about configuring your phone for Internet connectivity, see Connectivity settings.
NOTE: The Maps application does not completely cover every location.

To enable location source

To obtain directions to desired places and find your current location using Maps, you need to enable the location sources:
1 Tou c h St a rt → Menu Settings.
2 Under system, touch location touch or drag the toggle switch
to turn on Location services.
Touc h St a rt
3
Menu
Maps
.
4 On the Maps screen, touch or drag the application bar
upward to open the application bar menusettings→ touch or drag the toggle switch to turn on Use my location.

To move around a map

1
Touc h St a rt
Menu
Maps
.
2 Flick or drag the map in any direction on the screen to view the
desired area.
3 If you spot a place of interest while navigating the map, touch and
hold the place to display the address.
NOTE: For information on the touch gestures used for viewing a map,
see Touch Screen Gestures.
60 Internet

To find a location on the map

6
7
8
10
3
4
1
5
9
2
1
Tou c h S t ar t
Menu
Maps
.
2 On the Maps screen, touch the search button .
3 To search by typing, enter the place you want to find in the search
box. You can enter an address, a city or country, or a type of business or organization such “restaurant” or “school”. To search
by voice, touch then say your destination.
NOTE: As you enter the information, previous searches or matching
locations appear below the search box. You can touch a place name or address to show the location on the map.

Map viewing controls

1 Touch to obtain directions (see To get directions to your destination).
2 Touch to see your current location on a map.
3
Touch the search button to locate a place of interest on the map.
Internet 61
4 The map displays colored lines along the roads where real-time traffic
data can be collected. Green lines indicate good traffic speeds, yellow ones indicate slower speeds, and red ones indicate congested traffic.
5 The place you found on the map is marked. Touch the name of the
place to view the address, details, and reviews for the place if the information is available (see To view the details of a place).
Touch or drag the application bar up to open the application bar menu:
6 Remove marked locations from the map.
7 Displays the map in non-real-time satellite view.
8 Display or hide colored lines that indicate traffic conditions around the
area.
9 Opens the list of places found on the map.
10 Opens the settings menu to turn the Use my location mode on or off, or
delete map viewing history.
62 Internet

To view the details of a place

6
4
3
1
5
2
1 To u ch St a rt
Menu
Maps.
2 Find a desired location on the map (see To find a location on the
map).
3 Touch the name of the place.
1 Touch to open the map displaying the location of the place.
2 Touch to obtain directions (see To get directions to your destination).
3 Touch to pin the map of the place on the Start screen.
4 Touch and send the address through text messaging or e-mail.
5 Touch to view the rating, call the contact number, or visit the website of
the place if available.
6 Flick to or touch the reviews section title to view reviews for the place.
Flick to or touch the nearby section title to view recommended places around the area.

To get directions to your destination

1 To u ch St a rt
2 When viewing a map or when a place is found:
Menu
Maps.
•Touch the directions button .
Touch the name of the place on the mapdirections.
Internet 63
3 Enter the starting point in the Start text box and your destination
3
1
2
5
4
in the End text box.
NOTE: By default, your current location is the starting point, and the
place you found on the map is your destination.
1 • The map moves and displays matching locations along the route as
you scroll the list of directions below.
• Touch the map to fully display it.
2 Scroll the list of directions or touch a location to view the route on the
map.
3 Your starting point is marked as A.
4 Choose how you want to get to your destination: driving or walking.
5 Your destination is marked as B.
64 Internet

Marketplace

Use Marketplace to download music and install applications and games on your phone.
CAUTION: Applications downloaded from the Internet can be from
unknown sources. To protect your phone and personal data, download applications only from trusted sources such as Marketplace.
NOTE: Applications downloaded from Marketplace may not support
automatic screen orientation to portrait or landscape.

To open Marketplace

Touc h S t ar t Menu Marketplace. The Marketplace main screen opens with featured music or applications for direct access.

To install applications or games from Marketplace

1 To u ch St a rt → Menu Marketplace.
2 From the Marketplace main screen, touch apps.
3 Flick the screen contents to find your desired category or
application.
NOTE: You can touch the search button to search for a desired
application using the search box.
4 Touch the desired application to read the introduction, user
ratings, and reviews of the application.
5 On the application details screen, touch the install button to start
download and installation. Touch buy if it is a paid application.
NOTE: To u ch share to send the application information using
messaging or e-mail.
6 Follow the instructions on the screen to create your Marketplace
account using your Windows Live ID, or sign in with your account if you already have one.
NOTE: Skip this step if you have already signed in to your account.
7 Follow the instructions on the screen to proceed with the
installation.
Internet 65

To download music from Marketplace

The Marketplace downloader allows you to browse, search, purchase, download, and play music available from its music store.
1 Tou c h St a rt → Menu Marketplace.
2 From the Marketplace main screen, flick to the featured artists or
albums, or touch music to find out more choices.
3 Flick to the category such as new releases or touch a genre in
which you can find your desired album, single, or artist.
NOTE: You can touch the search button to search for a desired
artist, album, or single using the search box.
4 After you find an album or a single, touch the cover image of the
album to open the playback screen and play the sample clips of
all songs inside the album, or touch
next to the single to play
the clip of the selected single.
NOTE: From the playback screen, touch or , or flick the album
image to play the previous or next song.
NOTE: Touch the artist name next to the album cover image to find
more albums by the artist.
NOTE: The playback progress of the selected album or single with the
artist’s picture also appears in the Zune application, see Playing Music and Video Using Zune for how to control playback.
5 To download an album, touch the price tag right below the album
image. To download a single, touch the entry of the single.
NOTE: Music downloads require a payment.
6 Tou ch buy to confirm your purchase for the download.
7 Follow instructions on the screen to create your Marketplace
account using your Windows Live ID, or sign in with your account if you already have one.
NOTE: Skip this step if you have already signed in to your account.
8 Follow the instructions on the screen to complete downloading.
66 Internet

Games and Xbox LIVE

All of the games you downloaded from Marketplace are stored in the Games application. You can also play on-line games on Xbox LIVE using an Internet connection.

To open G a m e s

Touc h S t ar t Menu Games.

To start a game

From the Games main menu, flick to the collection section, then touch the game you want to play.
NOTE: To u ch Get more games to find games you can download from
Marketplace or play on Xbox LIVE.

To play on-line games on Xbox LIVE

1 From the Games menu, flick to the Xbox LIVE section.
2 To uc h Join Xbox LIVE to play with friends to first set up your
Xbox LIVE account with your Windows Live ID. Touch I already have an Xbox LIVE account and sign in with your existing account
to start playing.
NOTE: For information on playing games on Xbox LIVE, see
WindowsPhone.com.
Internet 67

Customizing Your Dell™ Lightning

You can customize how your phone works to suit your individual needs.
1 Tou c h St a rt → Menu Settings.
2 Flick to the system section to choose from the following settings.

Display settings

theme Background: Change the background color to
Light or Dark.
Accent color: Change the color of the tiles and
the toggle switches. Touch a desired color sample from the ACCENTS list.
lock & wallpaper change wallpaper: Change the wallpaper that
appears when the display wakes up.
1 Touch the thumbnail view of a picture to
display the picture.
2 Pan and scan the picture using the cropping
frame to decide what portion of the picture to use as the wallpaper. You can also use the stretch gesture to enlarge the picture, then pan and scan a desired area to crop as the wallpaper.
NOTE: The cropping tool is not available for the
Wallpapers pictures in their original size.
3 Touch the crop button .
Screen time-out: Set how long the screen
remains on after the last operation. The screen automatically turns off after an inactivity timeout selected here has passed. To disable this feature select never.
NOTE: If you select never, the screen remains on
indefinitely and quickly consumes battery power.
68 Customizing Your Dell™ Lightning
lock & wallpaper • Password: Lock the wallpaper with a password.
1 Touch or drag the toggle switch to turn on
Password.
2 Type a password of at least 4 digits into the
New password text box.
3 Touch the Confirm password text box and type
the same password into it.
4 Touch the done button to enable the password
lock.
NOTE: To disable the password lock, touch the
Password toggle switch, then type the password.
brightness Automatically adjust: Touch or drag the toggle
switch to let the phone adjust screen brightness automatically based on the surrounding light conditions.
• To Manually adjust screen brightness:
1 Turn off Automatically adjust.
2 Touch the Level list box and select the desired
brightness level.

Sound and ringtone settings

ringtones & sounds • Ringer: Touch or drag the toggle switch to
turn the ringtone and alert sounds on or off.
Vibrate: Touch or drag to set the vibrate
mode.
• You can select the ringtone and alert sounds, and decide whether to play a sound for reminders, notifications, key presses, and lock and unlock actions.
Customizing Your Dell™ Lightning 69

Connectivity settings

airplane mode Turning on the airplane mode disables all mobile,
Wi-Fi, and Bluetooth connections. This feature is useful when wireless connectivity is strictly prohibited, such as on an airplane.
• To enable the airplane mode, touch or drag
the toggle switch to set Status to On.
• To disable the airplane mode and restore all
network connections, set Status to Off, and enter your SIM PIN.
Wi-Fi • To connect your phone to the Internet using
Wi-Fi networking:
1 Tu r n on Wi-Fi networking. Your phone scans
for available Wi-Fi networks.
2 Touch a Wi-Fi network to connect to. To
connect to a secure network protected by a password, enter the password to obtain authorized access to the network. The next time your phone connects to the same network, you will not be asked to enter the password again, unless you reset your phone to its factory settings.
3 Once your phone connects successfully to a
network, connected appears below the
network name, and the Wi-Fi icon comes up in the system tray.
NOTE: To connect to Wi-Fi, you need access to
a wireless point or “hotspot” within a distance of up to 300 feet (100 meters). The range and quality of the Wi-Fi signal is affected by the number of connected devices, infrastructure, and objects through which the signal passes.
• To delete a network profile from a Wi-Fi network:
1 Touch or touch and hold a connected
network.
2 To uc h delete from the context menu, or touch
the delete icon from the application bar.
70 Customizing Your Dell™ Lightning
cellular • To connect to the Internet using GPRS, EDGE,
3G, or HSPA data connection, touch or drag the toggle switch to turn on Data connection.
Data roaming options: Touch to select between the roam and don't roam options.
roam—Your phone will continue to receive
data using other networks available in the location. Your mobile operator may charge you extra for this option.
don't roam—Data connection will be turned off when you are outside your home network area.
• If you are outside your home network or want to register to a different network, set Network selection to:
automatic: Let the phone automatically
select a new network.
tap to select: Select a network manually
from the network list.
• To add the access point for a new mobile network operator:
1 Touch the add apn button to open the APN
SETTINGS menu.
2 Type the network's access point name in the
APN text box, your user name, and the
password if required.
NOTE: Your phone has the ability to maintain a
constant Internet connection over Wi-Fi or mobile data connection (GPRS, EDGE, 3G, or HSPA). However, Wi-Fi connection has priority over mobile data connection if both are available. If a Wi-Fi connection is currently available, the phone automatically uses the Wi-Fi connection to access the Internet. The Internet connection over GPRS, EDGE, 3G, or HSPA becomes temporarily inactive, until the Wi-Fi connection ends.
Customizing Your Dell™ Lightning 71
Bluetooth Bluetooth lets your phone connect wirelessly
within a short range to other Bluetooth-enabled devices for data exchange.
• To pair and connect a Bluetooth device:
1 Touch or drag the Status toggle switch to turn
on Bluetooth. Your phone becomes discoverable and starts to scan for nearby available Bluetooth devices.
2 From a list of detected devices, touch the one
you want to sync your phone.
3 Enter the same authentication password on
both your phone and the device. Ensure that you read the documentation of the pairing device to check if it requires a default password.
NOTE: Pairing is a one-time process. Once your
phone successfully pairs with another device, your phone recognizes that device without having to re-enter your password.
• To end a Bluetooth connection, touch a connected device to disconnect.
• To terminate a pairing partnership
1 Touch and hold a paired device. 2 To uc h delete to erase all pairing information
with that device. You need to enter the password again if you want to restore a Bluetooth connection to that device.
72 Customizing Your Dell™ Lightning

To set the date, time, and language

date & time • To let your phone automatically display the
network-provided date, time zone and time, turn Set automatically on.
• To manually adjust the date, time, and time zone:
1 Tu rn Set automatically off.
2 To enter the hour, minute, month, day, and
year, touch, flick, or drag the desired number to the middle of the screen, then touch the
done button.
3 Select a city or region that represents the time
zone for your phone.
4 To display time in the 24-hour or 12-hour
format, toggle 24-hour clock on or off.
region & language • If you have a preferred region variant for your
display language, touch the Region format box and pick a language variant from the list of choices.
• To set the date format used for displaying the date on the wallpaper, touch the Short date or Long date boxes and pick a format from a list of choices.
• To decide what day of the week your calendar starts with, touch the First day of week box and pick a day from the list.
• If you have a preferred region variant used for displaying the browser and search application language, touch the Browser & search language box and pick a language variant from the list of choices.
Customizing Your Dell™ Lightning 73

Disability settings

ease of access
Teletypewriter (TTY/TTD) mode: Enable this mode
to let the user with speech or hearing disabilities conduct phone conversations by typing.
Hearing Aid Compatible (HAC) mode: Enable this mode to minimize interference from the phone with the user’s hearing aid, and optimize audio output for the hearing aid.
NOTE: Enabling the HAC mode will disable the
Bluetooth and Wi-Fi transmitter functions.

To check for operating software version and storage spaces

1
Touch the Start button
Menu button
Settings
2 Under system, touch about.

To reset your phone to the default state

CAUTION: The following steps will restore your phone to the default
state and erase all data and downloaded applications stored on it. Ensure that you back up all the required data before you reset the phone.
1 Tou c h St a rt → Menu Settings.
2 Under system, touch about.
3 Tou c h t h e reset your phone button.
.
74 Customizing Your Dell™ Lightning

Applications

21 3 4

Camera

To start t h e camera

• Press the camera button.
•Touch Start Menu Camera.

On-screen camera controls

1 Touch to select from the following flash modes:
Auto flash is enabled.
Flash is disabled.
Flash is enabled.
2 Touch to zoom out.
3 To u c h to z o om i n .
4 Touch to switch between the camera mode and camcorder mode.

To capture pictures

1 Ensure that the camera mode is enabled as indicated.
2 Focus on the object in the viewfinder screen. If necessary, touch
+ or - to zoom in or zoom out the viewfinder.
3 To start the auto-focus mode, half-press and hold the camera
button.
4 Press the camera button all the way down and release to capture
the picture.
NOTE: To achieve optimal focus such as for taking a close shot, half-
press and hold the camera button to use the auto-focus mode. Then without releasing the camera button press it again to take a picture.
Applications 75

To manage captured pictures

1 After a picture is captured, it stays on the screen. Flick the picture
to view the other pictures captured most recently. If you restart the camera which opens with the viewfinder, flick the viewfinder away to view captured pictures.
2 Touch and hold a desired picture to bring up the context menu
and choose from the following actions:
add to favorites Add this picture to the favorites section in the
Pictures application.
delete Delete this picture from your phone.
upload to SkyDrive Upload the picture to the online storage of your
Windows Live SkyDrive account, where you can access and share your pictures with friends over the Internet.
share... Send the picture to someone using e-mail or
messaging.
use as wallpaper Display the picture as the wallpaper.
1 Drag the picture to where you want it in the
cropping frame, or enlarge a desired area of the picture.
2 Touch to crop the picture as the
wallpaper.

To capture videos

1 Ensure that the camcorder mode is enabled as indicated.
2 Frame your subject on the viewfinder.
3 Press the camera button to start recording.
4 Press the camera button to stop recording.

To manage captured videos

1 Flick the viewfinder away to view captured videos.
2 To play a video, touch on the frozen image of the video.
NOTE: For information on controlling video playback, see To control
video playback.
76 Applications
Touch and hold a desired video and from the context menu that opens choose the action you want to do with the video:
delete Delete this video from your phone.

Pictures

Touc h S t ar t Menu Pictures.
Use the pictures application to view pictures captured using the phone camera, downloaded from visited websites, or posted by your on-line friends to your web accounts such as Hotmail.

To view pictures

1 Flick to browse the thumbnails of the pictures just added, or
touch all, date, or favorites to view the pictures inside the selected category.
2 Flick to the picture thumbnail and touch it to display the full
picture.
3 When a picture is displayed in full screen:
Flick the picture to view the next or previous picture.
Zoom the picture in or out: Stretch your fingers on the screen to enlarge the picture, or pinch the picture by bringing your fingers closer together to reduce the picture. You can also double-tap the picture to switch between fixed zoomed-in and zoomed-out views.
When a picture view is being enlarged, flick or drag the enlarged picture across the screen until the required portion appears.
NOTE: You can touch the screen to stop a moving picture where
you want it.
4 When a picture is displayed, touch and hold the picture to bring
up the context menu and choose from the actions described on page 76.
Applications 77

Playing Music and Video Using Zune

The Zune software is a media player platform developed by Microsoft. It combines the Zune Marketplace to provide music, TV shows, movies, podcasts, and music videos available for download to your phone.
The Zune application on your phone is part of the Zune platform. You can use Zune to play music sample clips from Marketplace, as well as local audio and video files saved on the microSD card in your phone. Before opening Zune, ensure that you have copied the music files and videos to the microSD card in your phone.
To download music and videos to your phone, download them from Marketplace, or connect your phone to your computer to sync music and videos:
1
To sync multimedia files between your phone and your computer, you must install Zune on your computer. On your computer, go to connect.microsoft.com/windowsphone. Click the link to download and install the Zune software onto your computer.
2 Connect your phone to your computer using the USB cable that ships
with your phone.
3 From the Zune software, click Collection, and find the music or videos
you want to sync to your phone.
4 Drag the items to the phone icon on the Zune software.

To start the Zune application

Touc h S ta r t Menu Music + Videos. The Zune main screen opens with categories of music and videos. If available, the artist of the song you selected to play appears as the background wallpaper.

To access music using Marketplace

From the Zune main screen, touch marketplace, which takes you to the music collections available for download from Marketplace.
78 Applications

To pl a y m usi c

1 To u ch St a rt → Menu Music + Videos.
2 From the Zune main screen, touch music under zune.
3 Flick to the category such as artists or albums to find your song.
4 Touch a desired song to open the music playback screen and play
the song.
To control music playback
• Touch to restart playback; touch and hold to rewind
playback; touch twice to play the previous song.
• Touch to play the next song; touch and hold to fast­forward.
• Touch to pause playback.
• Touch to resume playback.

To play a video

1 To u ch St a rt → Menu Music + Videos.
2 From the Zune main screen, touch videos under zune.
3 Flick through the categories such as all, tv, music, movies, or
personal to find your video.
NOTE: Videos captured using your phone are grouped in the personal
section.
4 Touch a desired video to open the video playback screen and play
the video.
To control video playback
• Touch the screen to bring up playback control.
• Touch and to rewind or fast-forward playback; touch and
hold or to rewind or fast-forward playback with preview.
• Touch to pause playback.
Applications 79
• Touch to resume playback.
1
2
3
4
5
NOTE: Press the volume up button or volume down button to adjust
playback volume.

Listening to FM Radio Using Zune

1 Tou c h St a rt → Menu Music + Videos.
2 Flick to the zune section and touch radio.
NOTE: Your phone uses headphones as an FM radio antenna. To listen
to FM radio, connect headphones to your phone.
1 Touch to add the current station or remove it from your favorites list.
2 • Drag the frequency line to manually tune to a desired station.
• Flick the frequency line to start automatic scan for available stations.
• Touch the current frequency to open the context menu. You can pin the current station to the Start screen to create a shortcut tile for the station, select the region where you can find your desired station, or choose to listen to the radio through the loudspeaker or headphones.
3 Touch to open your favorites list and select a station to listen to.
4 Touch to pause or resume playback of the radio.
5 A dot marks the frequency of a station that is added to your favorites list.
80 Applications

Calendar

1
6
4
2
8
7
9
5
3
Use the calendar to schedule and manage your events and appointments. You can also send meeting notices to others using e­mail.

To open the calendar

Touc h S t ar t Menu Calendar
.

To use th e c a l enda r

Touc h S t ar t Menu Calendar
1 Flick to day to view the daily calendar.
2 • Touch an appointment to view the details. The color bar indicates the
duration of the event.
• Touch and hold an appointment and from the context menu that appears, choose to edit or delete the appointment, or reply to the attendees of the appointment.
3 Touch an empty time slot to create a new appointment.
4 Touch to display today on the calendar.
.
Applications 81
5 Touch to enable or disable the Windows Live calendar, and choose the
3
1
2
4
display color for the color bar and text of an appointment.
6 Touch to create a new appointment.
7 Touch to display the monthly calendar view.
8 Flick to agenda to view the list of appointments in time order.
9 • Touch an appointment to view the details.
• Touch and hold an appointment and from the context menu that appears, choose to edit or delete the appointment, or reply to the attendees of the appointment.

The calendar view

1 Tou c h St a rt Menu Calendar
.
2 Tou c h t h e month button to view the calendar.
1 Touch the year or month here and enter the year and month that you
want to display on the calendar.
2 Flick the calendar area to display the desired year and month.
3 Touch a date box to display the daily calendar of the selected date, or
display the agenda that lists the appointments starting with or after the selected date.
4 The current date is marked with a color box.
82 Applications

To view appointment details

1
6
32 4 5
1 To u ch St a rt Menu Calendar
.
2 Touch an appointment on the calendar to view the details.
1 Flick to view the details or the attendees of the appointment.
2 Touch to edit the appointment.
3 Touch to delete the appointment.
4 Touch and select reply to e-mail the meeting organizer of this
appointment; select reply all to e-mail all the attendees.
5 Touch to send an e-mail to the attendees informing them that you will
be late for the appointment.
6 Indicates this is an recurring appointment.

Event reminders

If you set a reminder for an event, the upcoming appointment tile
appears in the notifications area of the status bar when
the reminder time arrives.
Applications 83

Alarms

Touc h S ta r t Menu
Your phone can work as an alarm clock. You can set as many alarms as you require.

To set an alarm

1 From the application bar touch .
2 Enter the following settings:
Time Set the alarm time.
Repeats Select the days you want the alarm to ring.
NOTE: If you did not select any days for the
alarm, only once appears to hint that your alarm will only go off once.
Sound Select the alarm ringtone.
Name Give the alarm a name for a special event.
3 Touch to set the alarm.

To enable or disable an alarm

Touch or drag the toggle switch next to a set alarm to enable or disable the alarm.
Alarms
.

To delete an alarm

1 Touch a set alarm to open the edit screen.
2 From the application bar touch .

Calculator

1 Touch Start Menu Calculator. The calculator panel
opens.
2 Perform calculations by touching the corresponding buttons on
the calculator panel.
84 Applications

Voice Recognition

From anywhere on your phone, touch and hold Start to bring up the voice recognition application, which lets you say speech commands to call people, start applications, and search the Internet without using your hands.
• To call the mobile of someone named John, use this speech command Call <Name>, mobile, and say “Call John, mobile” to your phone.
• To start an application, like Calendar, say “Open Calendar.”
• To search for something, tell the phone what you want, like “Find movie theaters” and the Bing search application will start searching.
• If you are not sure about what speech command to use, say “What can I say”.
NOTE: To configure voice recognition settings, touch Start
Menu
Settings.
Under
system
, touch
speech
.

Office

Touc h S t ar t Menu Office.
The Microsoft Office application combines the features of the Microsoft Office suite.
For detailed information on using the Microsoft Office features, touch to open the Explore OneNote/Word/Excel/PowerPoint files from the Microsoft Office main screen, or visit WindowsPhone.com.
NOTE: The files created using the Microsoft Office application are
pinned to the Microsoft Office main screen for direct access.
Applications 85

OneNote

8
345
6
1
2
7
OneNote Mobile lets you take notes with pictures or voice memos using your phone. You can also sync your notes to your Windows Live SkyDrive account and Microsoft SharePoint Server 2010, so that you can use your phone and your computer to access the same files you created.
To create a new note
1 Tou c h St a rt → Menu Office.
2 From the Microsoft Office main screen, flick to the OneNote
section and touch
Editing tools and commands for a note
new note.
1 Enter your note title here.
2 Enter your note in this editing area.
3 Apply the auto-numbering format to the paragraph where the cursor
4 Attach a picture to the note.
5 Record and attach an audio file the note.
86 Applications
appears.
6 Touch or drag the application bar to undo or redo actions, apply
bulleted lists, increase or decrease indent, or apply text formats.
7 The attached picture.
8 Touch the icon to play the attached audio recording.

Documents

You can create, view, and edit Microsoft Word (.doc), and Microsoft Excel (.xls) files, and view Microsoft PowerPoint (.ppt) slides using your phone.
To create a new Word document
1 To u ch St a rt Menu Office.
2 From the Microsoft Office main screen, flick to the Documents
section and touch new documentWord document.
Applications 87
Editing tools and commands for a Word document
1 7
34 5 6
2
1 • Touch text and type using the on-screen keyboard that opens or the
physical keyboard.
• Double-tap, pinch, or stretch on the editing screen to zoom text in or out.
2
To uc h
undo — undo the previous step or action.
redo — redo the previous step or action.
send... — send the document using your e-mail accounts.
save — save a document with changes.
save as... — save the document with another name.
3 View an outline of the paragraphs using particular heading styles. Touch
a section name to jump to that paragraph.
4 Make a comment on the text marked by a color box or immediately
followed by a cursor. Type your comment in the comment text box that opens.
5 Find text in the document. Type the text you look for into the search
box. The screen will mark the matching text by a color box. Touch find the next matching text.
or drag the application bar upward to:
to
88 Applications
6 Apply a text format to highlighted text or the text you are going to type.
1
3
56
2
8
7
4
7 To move the cursor, touch where you want it to move, or touch and
hold the editing screen until the cursor marker appears, then drag it to where you want.
To create an Excel spreadsheet
1 To u ch St a rt Menu Office.
2 From the Microsoft Office main screen, flick to the Documents
section and touch new documentExcel workbook.
Editing tools and commands for an Excel spreadsheet
1 Touch and type text into a selected cell using the on-screen keyboard
or the physical keyboard.
2 Touch a cell to select it.
3 Touch to view another spreadsheet.
Applications 89
4 Touch or drag the application bar upward to:
sort... — Sort a list of cells by a selected column.
apply filter — Apply filters to selected cells or columns.
format cell... — Apply formats to selected cells or columns.
undo — Undo the previous step or action.
redo — Redo the previous step or action.
send... — Send the document using one of your e-mail accounts.
save — Save a document with changes.
save as... — Save a document as another one with a new file name.
5 Add a comment in a selected cell. Type your comment in the comment
text box that opens.
6 Find text in the document. Type the text to search in the search box. The
screen will mark the cell containing matching text by the color frame.
Tou ch
7 Double-tap, pinch, or stretch on the spread sheet to zoom it in or out.
8 Touch and hold a cell and from the context menu that appears, you can:
select cells — Select cells by dragging the color frame.
view cell text — View the text inside a selected cell.
freeze pane — Freeze the rows above a selected cell.
to move to the next matching cell.
90 Applications
To view a P o w erPoi n t f ile
4
3
2
5
1
1 • You can flick to the slide you want to view.
• Double-tap the picture to switch between fixed zoomed-in and zoomed-out views.
• Stretch or pinch on a slide to zoom it in or out.
2 Touch the outline button and then touch a heading that leads you to a
desired slide.
3 Touch the notes button and type your notes for the current slide.
4 Touch the edit button to open the editing screen.
5 Touch or flick the application bar upward to save the file or send it by e-
mail.
Applications 91
To edit a P o werP o i n t fil e
3
4
5
6
2
1
7
1 Touch the text box to open the slide composing screen and edit the text
within the text box.
2 Touch the heading or body text to move the text box to the text you
want to edit.
3 Touch the edit button to open the slide composing screen and edit the
text within the text box.
4 Touch the next button to move the text box to the text you want to edit.
5 Touch the notes button and type your notes for the current slide.
6 Touch the done button to close the editing screen.
7 Touch or flick the application bar upward to:
move slide: Rearrange the order of slides.
1 Touch a heading that leads a slide you want to move.
2 Drag the highlighted heading to where you want it in the list of
headings.
3 Touch the done button. The slides will be rearranged according to
the new order of the headings.
hide/unhide slide: Hide or display the current slide.

SharePoint

Microsoft Office SharePoint is a server program that is part of the Microsoft Office system. SharePoint allows you to view, edit and download documents stored on Microsoft SharePoint Server 2010. For information on using SharePoint, visit WindowsPhone.com.
92 Applications

Troubleshooting

Problem Possible causes Possible solutions
Call-related problems
SIM card error
Poor reception
SIM card malfunction or damage.
The SIM card is inserted improperly.
Dirt or dust on the SIM card’s metal contacts.
The network signal is too weak at your current location, for example, in a basement or near a tall building. Wireless transmissions can not effectively reach it.
The network is busy at the current time (for example, during peak times, there may be too much network traffic to handle additional calls).
You are too far away from a base station for your service provider.
Take the SIM card to your service provider for testing.
Insert the SIM card properly.
Use a soft, dry cloth to clean the SIM card’s metal contacts.
Move to a location where you can receive proper network signal.
Avoid using the phone at such times, or try again after waiting a short time.
You can request a service area map from your service provider.
Troubleshooting 93
Problem Possible causes Possible solutions
You cannot ma ke outgoing calls
You cannot answer incoming calls
Unable to add contacts to the phone
Echo or noise
Noises during a call
The SIM card is not installed. Install a valid SIM card in
your phone.
Poor signal. Move to an open space, or if
Your phone is in airplane mode with no wireless connectivity.
Poor signal. Move to an open space, or if
Your phone is in airplane mode with no wireless connectivity.
Memory for storing contacts is already full.
Poor network trunk quality on the part of your service provider, or poor local telephone line quality.
You may be near a strong electromagnetic source (such as a TV, a microwave oven, etc.) during a call.
you are inside a building, move closer to a window.
1 Touch Start → Menu
.
2 To u c h Settings.
3 Under system, touch
airplane mode.
4 Touch or drag the toggle
switch to turn off the airplane mode.
you are inside a building, move closer to a window.
1 Touch Start → Menu
.
2 To uc h Settings.
3 Under system, touch
airplane mode.
4 Touch or drag the toggle
switch to turn off the airplane mode.
Delete unnecessary contact information from the phone.
Hang up and dial again. You may be switched to a better-quality network trunk or phone line.
Move to another location to reduce the interference effects.
94 Troubleshooting
Problem Possible causes Possible solutions
You cannot enable certain call features
PIN Code is blocked
Your service provider does not support these features, or you have not applied for services that provide these features.
You hav e en t ere d an incorrect PIN code three consecutive times.
Contact your service provider.
Contact your service provider. If the service provider provides the SIM card's PUK code, use the PUK code to unlock the SIM card.
System problems
Battery does not charge
Unable to turn the phone on.
The phone turns off automatically
The battery or battery charger is damaged.
The phone’s temperature is below 0°C or higher than 45°C.
Poor contact between the battery and charger.
The battery is empty. Charge the phone.
The back cover has come off.
Battery contacts are not clean.
The back cover has come off.
Contact the dealer.
Adjust the battery charging environment to avoid extreme temperatures.
Check all connectors to ensure that all connections have been properly made.
Ensure that the back cover is firmly secured to the phone.
Seek your dealer's help to clean the contacts.
Ensure that the back cover is firmly secured to the phone.
Troubleshooting 95
Problem Possible causes Possible solutions
Shortened standby time
The length of standby time is affected by your service provider’s system configuration. The same phone used with different service providers' systems does not have the same length of standby time.
The battery is depleted. In high-temperature environments, battery life will be shortened.
If you are not able to connect to the network, the phone will continue to send out signals as it attempts to locate a base station. Doing this consumes battery power and consequently shortens standby time.
If you are located in an area where the network signal is weak, temporarily turn off your phone.
Use a new battery.
Change your location to one where the network is accessible, or temporarily turn off your phone.
Messaging problems
Unable to send or receive text messages.
Your phone is in airplane mode with no wireless connectivity.
The signal strength is not strong enough.
1 Touch Start → Menu
.
2 To uc h Settings.
3 Under system, touch
airplane mode.
4 Touch or drag the toggle
switch to turn off the airplane mode.
Try moving to a different location for better signal reception.
96 Troubleshooting
Problem Possible causes Possible solutions
Unable to send or receive multimedia messages.
Unable to send or receive e-mail.
Your phone is in airplane mode with no wireless connectivity.
No MMS service is available. Subscribe to the MMS
Your MMS settings are not configured properly.
Not enough space left on your phone memory.
The Internet connection or the e-mail setting is not configured properly.
1 To u c h S t a r t → Menu
.
2 To uc h Settings.
3 Under system, touch
airplane mode.
4 Touch or drag the toggle
switch to turn off the airplane mode.
service from your service provider.
Check your network connection, and confirm with your network service provider if your MMS settings are configured correctly.
Check if there is enough space on your phone memory. Delete useless data to free space if necessary.
Check your network connection, and confirm with your e-mail service provider if your e-mail setting has been configured correctly.
Internet problems
Troubleshooting 97
Problem Possible causes Possible solutions
Unable to connect to the Internet.
Your phone is in airplane mode with no wireless connectivity.
You are not within the network’s service area.
Poor signal. Move to an open space or if
1 Touch Start → Menu
.
2 To uc h Settings.
3 Under system, touch
airplane mode.
4 Touch or drag the toggle
switch to turn off the airplane mode.
Check the service area with your service provider.
you are inside a building, move closer to a window.
Media problems
Windows Media Player on my computer cannot play the sounds of the video captured using the
The phone records video sounds in amr format, but Windows Media Player does not support amr decoding.
Play the video using a video player with the amr decoder, such as QuickTime.
phone.
98 Troubleshooting

Index

A
Account setup, 38
Airplane mode, 70
Alarms, 84
Application
List, 26
Applications, 75
Navigate, 30
B
Back cover
Close, 10 Remove, 8
Battery
Charge, 11 Insert, 9
bing Search, 56
Bluetooth, 72
Brightness, 69
Button
Back, 13 Camera, 16 Home, 13-14 Power and Sleep/Wake, 15 Volume control, 1 6
C
Calculator, 84
Calendar, 81
Calling, 43
Camera, 75
Manage pictures, 76 Manage videos, 76 Shoot videos, 76 Take pictures, 75
cellular
Data connection, 71
Charging, 11
Check box, 33
Connection
Cellular, 71 Wi-Fi, 70
Contacts, 48
Add, 48 Link, 50 Pin, 49 View, 48
Context menu, 32
Controls
On-screen, 31 Physical, 13 Touch screen gestures, 20
Cursor, 34
Customize, 68
Index 99
D
K
Date, 73
Disability settings, 74
Disable all connections, 70
Display
Brightness, 69 theme, 68
E
E-mail, 40
F
Factory reset, 74
Features, 13
First-Time Setup, 12
FM Radio, 80
G
Keyboard
On-Screen, 35 Physical, 17
L
Language, 73
List box, 35
M
Maps, 60
Marketplace, 65
music download, 66
Messaging, 52
Music
download, 66 Playback, 79
Music and video, 78
Games, 67
I
Internet
Browse, 58
Internet Explorer, 58
100 Index
O
Office, 85
On-screen controls, 31
On-Screen Keyboard, 35
P
Package Contents, 7
People, 48
Loading...