Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the Dell logo are trademarks of Dell Inc.; Hyper-V, Microsoft, Windows, Internet Explorer, System Center Virtual Machine Manager, Windows Server, Windows 7, Windows XP, and Windows Vista are either
trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries; Eaton and ePDU
are registered trademarks of Eaton Corporation; Intel, and Xeon are registered trademarks and Core is a trademark of Intel
Corp.; Mozilla and Firefox are registered trademarks of the Mozilla Foundation; Linux is a registered trademark of Linus
Tor va lds ; Red Hat is a registered trademark of Red Hat, Inc.; VMware, vSphere, vMotion, vCenter, ESX, and ESXi are
trademarks or registered trademarks of VMware, Inc.; Citrix,Xen, XenServer, XenClient, XenCenter, and XenMotion are either
registered trademarks or trademarks of Citrix Inc.; Google and Chrome are trademarks or registered trademarks of Google, Inc..
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names
or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Dell™ Multi-UPS Management Console® (MUMC) is ideal for monitoring and managing multiple power
and environmental devices. The Dell MUMC delivers a global view across the network from any PC with
an Internet browser. Exceptionally versatile, the software is compatible with any device that supports a
network interface, including other manufacturer’s UPSs, environmental sensors, Power Distribution
Units (PDUs), applications, and more. The Dell MUMC can also organize a management table by
groups, centralize alarms, and maintain events logs for preventive maintenance of the entire installed
equipment base.
The Dell MUMC provides the following:
•Discovers and supervises Dell UPSs and Dell PDUs connected to the network either by means of a card
or a proxy. For the detailed list of compatible solutions, see “Compatibility” on page 10.
•Supervises the remote servers hosting the Dell MUMC application.
•Provides advanced management feature (mass configuration and mass upload) with the Dell™
Network Management Card (H910P, also known as an NMC).
•Provides local computer graceful shutdown through the Dell Network Management Card.
•Provides an agentless method for directly managing and controlling VMware
VMware
•Provides centralized management of Dell
on virtualized servers other than VMware vCenter (such as Microsoft
Xen®).
®
vCenter™ management platform
™
UPS Local Node Manager® (ULNM) applications running
®
hypervisors through the
®
Hyper-V™ hypervisor or Citrix
®
Figure 1 shows the Dell MUMC Node Map Page.
Introduction9
Figure 1. Dell MUMC Node Map Page
Compatibility
Serial Line Devices
The Dell MUMC is compatible with the following serial line devices (see Table 1).
The Dell MUMC is compatible with the following applications (see Table 3).
Table 3. Applications
Equipment DesignationApplication Type
Computers (Microsoft
ULNM Shutdown Controller
Fe at ur es :
•Quick Scan
•Supervision
• Management
•Shutdown
Computers (Windows - Linux) hosting the Dell ULNM Application
Fe at ur es :
•Quick Scan
•Supervision
• Management
Dell PDUs
Fe at ur es :
•Quick Scan
•Supervision
®
Windows® - Linux®) hosting the Dell
UPS Proxy
(Shutdown Controller)
Introduction11
Table 3. Applications (Continued)
Equipment DesignationApplication Type
Eaton® ePDU® Monitored & Advanced Monitored
Fe at ur e:
•Supervision
Eaton ePDU Managed
Fe at ur e:
•Supervision
Eaton ePDU Switched
Fe at ur e:
•Supervision
Dell ULNM Management
The Dell ULNM can be remotely managed, configured, and updated using Dell MUMC supervisory
software. Using the Dell MUMC, you can perform mass configurations and mass updates of Dell ULNM
applications. The Dell MUMC can also remotely perform the following:
To provide a performance evaluation, Dell has tested the following configurations:
Test with Machine 1 (server Dell PowerEdge 2900)
•CPU: Intel® Xeon® 5130 dual-core @2GHz
•Memory: 2Go DDR2 @666MHz
•HDD: 2 HDDs 67GB 7200 rpm RAID 0 (Mirroring)
•OS: Microsoft
®
Windows Server® 2008 64 bits
Introduction12
Test conditions during 40 hours:
–1300 nodes (including ~50 real), mainly Dell MUMCs, and some NSM and Dell Network
Management Card.
–Average CPU load: 20~30%
–Memory load: 200~300MB
Test with Machine 2 (typical PC)
•CPU: Intel Core™ 2 Duo 6600 @2.4GHz
•Memory: 2Go DDR2
•HDD: 1 HDD 220 GB 7200 rpm
•OS: Microsoft
®
Windows Vista® Enterprise 32 bits
Test conditions during 40 hours:
–1000 nodes (including ~50 real), mainly Dell MUMCs, and some NSM and Dell Network
Management Card.
–Average CPU load: ~ 60%
–Memory load: 200 ~300MB
NOTE: These tests have been performed on Windows Server Operating System. The Windows 2003 or 2008 Operating
Systems do not have the limitation of 10 simultaneous connections.
Network Ports
Table 4 lists the network ports used by the Dell MUMC.
Introduction13
Table 4. Network Ports
ProtocolMode PortDell ULNM and Dell
MUMC
SMTPTCP/25OUTOUT
DHCP/BOOTPUDP/67XOUT
TFTPUDP/69OUTIN
HTTPTCP/80OUTIN
NTPUDP/123XOUT
SNMPUDP/161OUTIN
SNMP TrapsUDP/162XOUT
UNMPUDP/200IN/OUTX
HTTPSTCP/443OUTIN
Dell SupervisionTCP/4679IN/OUTX
Dell Notification BroadcastUDP/4679IN/OUTIN/OUT
Dell SSL SupervisionTCP/4680IN/OUTX
Dell Alarms BroadcastUDP/4680INOUT
Dell Connected AlarmsTCP/5000OUTIN
Dell Connected AlarmsTCP/5001OUTX
Dell UPS Management
Card
Troubleshooting
HTML pages
Cannot display the UPS properties page. HTTP 404 error with IE.
Solution:
•Check the URL entered.
https://<name or IP of the computer hosting Dell MUMC>:4680/
or
http://<name or IP of the computer hosting Dell MUMC>:4679/
Introduction14
Ter ms
This section provides related terms and definitions.
IP address
When Transmission Control Protocol / Internet Protocol (TCP/IP) is installed on a computer, an
Internet Protocol (IP) address is assigned to the system. Each address is unique and is made up of four
numbers, each between 0 and 256, such as168.8.156.210.
Network Management Proxy
Network Management Proxy is used to control a UPS and connect it to the TCP/IP network.
Network Management System
The Network Management System (NMS) supervises SNMP devices connected to the TCP/IP Network.
Network Shutdown Module
The Network Shutdown Module is a software module that uses the information transmitted by the Dell
Network Management Card/Proxy to inform computer users on the current status of the electrical power
supplied to the computer.
If the supply of the electrical power from the UPS is at risk, the Network Shutdown Module initiates an
orderly shutdown of the computer under the most secure conditions possible.
RSA Algorithm
An algorithm for public-key cryptography encryption protocol. An RSA key is the result of operations
involving prime numbers. RSA refers to Ron Rivest, Adi Shamir, and Leonard Adleman, who described
public-key cryptosystems in 1978.
Secure Socket Layer
The Secure Socket Layer (SSL) is a solution for securing transactions over the internet. SSL is a
communication protocol that authenticates the data exchanged, as well as ensuring its confidentiality
and integrity. The protocol uses a recognized encryption method, the RSA algorithm with a public key.
SSL is built into Internet Web browsers. The padlock in the bottom of your browser screen is
automatically displayed if the server sending information uses SSL.
Transmission Control Protocol / Internet Protocol
TCP/IP is a family of network and communication protocols for the transport and network layers. Also
known as the Internet Protocol suite of network communication protocols.
Introduction15
Acknowledgements
The Dell software development team is grateful to the following projects:
•Spider Monkey
•Ext JS
•SQLite
–The SQLite Project (http://www.sqlite.org/) generously donated source code to the public domain
that helped us for this project.
•Open SSL
–This Dell MUMC product includes software developed by the OpenSSL Project for use in the
OpenSSL Toolkit (http://www.openssl.org/).
–This Dell MUMC product includes cryptographic software written by Eric Young
(eay@cryptsoft.com).
–This Dell MUMC product includes software written by Tim Hudson (tjh@cryptsoft.com).
•Lib USB
•Net SNMP
The full license version for each of these projects is available from Dell MUMC using the
Settings >System > About selection path.
Introduction16
2
Installation
This chapter provides Dell Multi-UPS Management Console (MUMC) installation prerequisites, quick
start installation procedures
product are also included.
Installation Prerequisites
This section provides installation prerequisites for the following:
•Systems hosting the Dell MUMC
•Systems that display the Web-based graphical user interface (GUI)
On the System Hosting Dell MUMC
The Dell MUMC can be installed on
Microsoft® Windows Server® 2003 and 2008 (including R2 revision).
•For better performances with multiple nodes, Dell recommends a Microsoft® Windows Server® OS
(that does not have the limitation of 10 simultaneous connections)
•To avoid network or serial port access conflicts, you can't install the Dell MUMC on a machine that
also hosts:
–Dell UPS Management Software
NOTE: This is the previous Dell software for managing UPSs. If you were using it previously, remove it before
installing the new Dell MUMC software)
–Dell MUMC
, and
command line procedures
Microsoft® Windows XP®,
. Procedures for uninstalling and upgrading the
Microsoft® Windows Vista® 7, and on
On the System that Displays the Web-based GUI
The
Dell MUMC
interface can be secured through Secure Socket Layer (SSL) connection and is also secured through login
and password.
The
Dell MUMC
•Google® Chrome™
•Mozilla Firefox
•Microsoft
graphical interface can be accessed remotely using a simple Web browser. Access to this
graphical interface has been tested with:
®
3.0, 3.5
®
Internet Explorer® 6(*), 7, 8, 9 (*) IE6 should work but the performance is not optimal.
Installation17
Quick Start Installation
This section includes quick start installation and configuration instructions.
Graphical Installation
To install the
1
On a Windows XP, Vista 7, or on a Windows Server 2003 and 2008 machine, run the Dell Multi-UPS
Management Console package under an administrator account. A Web browser displays the Dell
Multi-UPS Management Console Installer Welcome screen.
2
Observe the prompt and verify that the communication device is connected. Click
The Login screen displays.
Dell MUMC
:
Next
(see Figure 2).
Figure 2. Welcome Screen
3
Read the application description. Type the login and password and click
NOTE: The default entry for login and password is admin.
Login
(see Figure 3).
Installation18
Figure 3. Login Screen
Configuration
When started, the application automatically performs a discovery using the “Quick Scan” option:
•Using the “Quick Scan” operation, you will discover, through broadcast, within a few seconds, all
Dell UPS Management Cards, Dell PDUs, and Dell UPS Local Node Manager (ULNM)(or Dell
ULNMs)on the local subnet network.
•The discovered nodes are displayed using
Settings > Auto Discovery
(see Figure 4).
•For the other nodes, perform the discovery based on IP address ranges using the “Range Scan” option.
Using “Range Scan” discovers the nodes that are outside of the network segment and nodes that are
not compatible with the “Quick Scan” feature.
•Refer to the Compatibility list to determine if your node supports “Quick Scan” feature.
(Optional) If you want the computer running Dell MUMC to shut down in the event of a power failure:
Use Settings > Shutdown> Module Settings to activate the shutdown module.
From the Settings > Shutdown page, assign the following:
•IP address of the UPS that powers the local Computer
•The access parameters through the login and password entries.
License Code
The Dell MUMC monitors up to 32 devices (including Dell UPSs, Dell PDUs, and Dell Network
Management Card) without a license key.
If there are more devices to be monitored, an appropriate license is needed. The license can also be
upgraded later without reinstallation.
Installation19
For “Silver” or “Gold” paid versions:
•In
Settings > System > Edit System Information
, enter the license product key provided:
–Dell MUMC Silver License (33 to 100 device nodes)
–Dell MUMC Gold License (101 to unlimited devices nodes)
NOTE: Nodes that are not managed due to license limitation will appear with this icon:
Figure 4. Quick Start - Auto Discovery
Operation
The Views > Node menu item allows you to supervise the current state of the compatible power devices
and application. Select a line in the list and the panels are updated with selected device information (see
Figure 5).
Installation20
Figure 5. Quick Start -Node Information in Selection View
[Optional] If you have enabled the Shutdown module:
•The
Views > Power Source
menu item allows you to supervise the current state of the UPS
nominated as power source in the Shutdown optional module.
•The
Events > Event List
view allows you to view the device events.
Installation21
Installation Result
If you install a new
your product settings.
•At the end of the installation, the following shortcuts are created in the group
Dell > Multi-UPS Management Console
–
Open Dell Multi-UPS Management Console:
–
Start Dell Multi-UPS Management Console
–
Stop Dell Multi-UPS Management Console:
–
Uninstall Dell Multi-UPS Management Console
•A service called “Dell Multi-UPS Management Console” is also created for the Database Acquisition
Engine.
–This service automatically starts on machine boot-up.
–This service provides the Web Interface.
•A System Tray Icon displays the alarms on the local computer. Right-click this icon to display the same
shortcuts as the Windows Start menu.
Dell MUMC
release without uninstalling the old one, you will keep your database and
Start > Programs File >
:
Starts the main Dell MUMC graphical interface
: Starts the service
Stops the service
: Uninstalls the program
Uninstalling the Dell MUMC (Standard Methods)
Two standard methods for uninstalling the
•From the Add/Remove programs item of the control panel, select the
Console Vx.xx
•You can also uninstall from the shortcuts to remove the product and custom files (if you confirm the
action):
This will allow you to remove the database and custom files if you confirm that choice.
package to remove it.
Dell MUMC
are available:
Dell Multi-UPS Management
Installing/Uninstalling the Dell MUMC (Command Line)
You can install or uninstall the product from a command line in order to deploy the software in a group,
with or without using the graphical interface. This method also provides the ability to configure
protection settings from the command line.
•Detail of available command options can be obtained using command:
–<packageName> -help
–<packageName> [COMMAND] [OPTION]...
•The available commands are:
–-install Launches the installation/upgrade process (default).
–-uninstall Launches the process to uninstall the application.
Installation22
•The available options are:
–-debug Displays debugging information on the console.
–-silent Install the application silently.
•Access the installation folder:
–-dir <installPath>
Example
The command <packageName> -install -silent -dir "C:\Program Files\MyFolder" will install Dell
MUMC silently in C:\Program Files\MyFolder.
After the installation is completed, open a Web browser with the following URL:
http://<host>:4679/,
MUMC.
where
<host> is the host name or IP address of the machine hosting Dell
Upgrading the Product
If you install a new
and product information from the old release.
Dell MUMC
Release without uninstalling the old release, you will keep the database
Installation23
3
Configuration
This chapter describes how to configure the Dell Multi-UPS Management Console (MUMC).
Node Configuration and Console Settings
Each node [Dell UPS Management Card, a Dell PDU, or Dell UPS Local Node Manager (ULNM)],
must have a valid IP address (or a DNS name) in the range that you have entered for auto-discovery. (
“Compatibility
Dell MUMC automatically receives the alarms (through notification or polling) without specific
configuration on the network card, proxies or applications.
For SNMP acquisition, check the community name.
•Default community name is configured in
•A specific community name can be defined for each IP range in
Scan > Password
Discover Nodes Connected on the Network
1
Start the “Dell Multi-UPS Management Console” main graphical interface from the previously created
shortcut.
” on page 10.)
.
Settings > System > Default Community Nam
Settings > Auto Discovery > Range
e.
See
2
Select the
From Settings > Auto Discovery, the following discovery methods are available (see Figure 6):
•“Quick Scan” (automatically performed when application starts)
•“Range Scan”
•“Address Scan”
Settings > Auto Discovery
menu item.
Configuration24
Figure 6. Auto Discovery Method Buttons
The following operation notes apply when discovering nodes:
•The “Quick Scan” request is a Broadcast frame on 4679 IANA reserved port and 69 standard TFTP
port. Using the “Quick Scan” operation, you will discover through broadcast within a few seconds
following Web/SNMP cards.
•For the nodes outside of the network segment, perform the discovery based on IP address ranges using
the “Range Scan” option. Using the “Range Scan” operation you will discover the nodes that are
outside of the Network segment and nodes that are not compatible with the “Quick Scan” feature.
•“Address Scan” performs a single address scan (or several IP addresses separated by the ';'character)
Configure Actions
You can define the way users will be notified when node events happen.
From the Settings > Actions menu item selection, the Actions page displays. The following buttons are
provided (see Figure 7):
•Create a new action
•Copy selected action
•Edit selected action
•Test selected action
•Remove selected action
Configuration25
Figure 7. Actions Page
Create a New Action
Using the Create a new action button, you can
to
define the action
•
Send e-mail:
•
Execute script/program
•
Send alarm notification
to respond
as follows
Respond to the action with e-mail
: Execute a script or program
: Send a notification to the local alarm notification box, available from the
System Tray icon
filter the action by selected event criteria and use settings
on UPS events
Configuration26
The Create a new action button displays the Create new action dialog (see Figure 8).
Figure 8. Create New Action Dialog Box
NOTE: The “*” fields are required.
Events Filter
You can filter the action according to:
•
Event criticalities
: Critical, Warning, Normal, Communication Lost
NOTE: With this parameter, you can filter the notification according to the event level. Refer to the event list
provided later in this document. If you select “Critical” as filter you will not receive the associated “Normal”
event informing that the device status changes from “Critical” to “Normal.”
•
Event category
: All Events, Alarms, Shutdown events, Power events, Measures
NOTE: The pen icon allows editing and selecting the event category.
•
View
: The view that triggers the event
Configuration27
Email
To receive email on UPS events:
•You have to indicate the SMTP server address and recipient email address. Login and password are
used when SMTP server requests authentication.
For advanced use:
•You can customized the subject, such as when you use third-party service provider to translate email
into SMS.
•You can specify that you want to receive a consolidation of the alarms that occurred during a delay time
duration that you choose.
For example, if you specify none, each alarm will generate an email. With this setting, you will receive
more email for the same number of events.
Execute Script/Program
To execute a program on UPS events, the program path will be required.
The program is executed under the SYSTEM account.
NOTE:
•If an action (script or program) cannot be executed under the SYSTEM account, it is necessary to
modify the execution context before it can be run.
•To allow a user to run specific tools and programs with permissions that are different from those
assigned to the user's account, use the Windows “RunAs” command. This allows you to save the
password (Windows XP Service Pac 2 and more recent versions).
•When first executed, a password is required; it is saved for subsequent executions.
Alarm Box Notification
The alarms are displayed on the local computer in an alarm box (see Figure 9). The status part of the
alarm box is optional. It only appears if a Power Source has been declared in the Shutdown configuration.
Configuration28
Figure 9. Alarm Notification Box
The Systray provides access to the alarm box. Right-click the System Tray icon for fast access to the
functions. If no Power Source has been declared, the System Tray Icon can have the states described in
Ta b l e 5 .
Table 5. System Tray State Icons (Power Source not Declared)
IconState Description
The System Tray Icon correctly receives alarms from Dell MUMC.
Communication is lost between Systray and the Dell MUMC.
If a Power Source has been declared, the System Tray Icon can have the states described in Table 6.
Table 6. System Tray State Icons (Power Source Declared)
IconState Description
The System Tray Icon correctly receives alarms from Dell MUMC. AC is
present on the Power Source.
The System Tray Icon correctly receives alarms from Dell MUMC. The
Power Source runs in battery mode.
The System Tray Icon correctly receives alarms from Dell MUMC. A
Warning event occurred on Power Source.
Configuration29
Table 6. System Tray State Icons (Power Source Declared) (Continued)
IconState Description
The System Tray Icon correctly receives alarms from Dell MUMC. A critical
event occurred on Power Source.
Communication with Power Source has failed.
Advanced Events and Actions Customization
In Dell MUMC installation folder, there is a configs/scripts folder containing a sample user-defined
action script (sample_user_script.js).
You can modify this script or create new scripts that define very specific events and actions. The sample
script provides details about the expected structure and syntax for defining new actions and triggers.
To activate the execution of a script, set the enabled property to true as follows:
UserScript =
{
name: "MyScript",
enabled: true, // Set this property to true to enable the script
}
Sample Scripts found in {INSTALLATION_PATH}/configs/scripts
Sample script: windows_event.js
This is a sample user script for Windows Event Logs. It allows the software to write in the local windows
event log (Utility Failure/Utility Restored events). It is enabled by default.
The bolded attributes can be modified as follows:
UserScript =
{
name: "WindowsEvents",
enabled: true, // Set this property to true to enable the script
onEvent: true,
delay: 0, // This property can be used to delay first execution of
the script
interval: 10000, // and at an interval of every 10 seconds after
that
Sample script: humidity_shutdown.js
This is a sample script to trigger a humidity or temperature alarm from a PDU and launch a shutdown
sequence. This script illustrates what can be done with PDU probes.
Configuration30
The bolded attributes can be modified as follows:
UserScript =
{
name: "ShutdownByTemperatureOrHumidity",
enabled: false, // Set this property to true to enable the script
onEvent: true,
delay: 0, // This property can be used to delay first execution of
the script
interval: 10000, // and every 10s from that
…
/// @property {Integer} pduName This property is PDU ip address
with humidity sonde which must be checked
pduName : "178.222.223.224",
/// @property {Integer} pduHumidityLimit This property is value
limit of humidity before shutdown.
pduHumidityLimit : 20,
/// @property {Integer} pduTemperatureLimit This property is value
limit of temperature before shutdown.
pduTemperatureLimit : 20,
Advanced Sound Alarm Customization
To configure sound alarms on events:
1
In the file {INSTALL DIRECTORY}\Dell\MultiUPSManagementConsole\configs\config.js, change
the configuration as follows:
'systray':
{
'soundAlarm': false,
'notificationIcon': true,
'notificationBox': true
}
Configuration31
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