Dell UP3216Q User Guide

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Dell UltraSharp 32 Monitor

User’s Guide

Model No. : UP3216Q Regulatory model: UP3216Qt

NOTE: A NOTE indicates important information that helps you make

better use of your computer.

CAUTION: A CAUTION indicates potential damage to hardware or

loss of data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage,

personal injury, or death.

protected by U.S. and international copyright and intellectual property laws.

Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

2019 - 02 Rev. A04

Contents

1 About Your Monitor .......................5

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . .5

Product Features . . . . . . . . . . . . . . . . . . . . . . . . . .7

Identifying Parts and Controls . . . . . . . . . . . . . . . . . . .8

Monitor Specifications . . . . . . . . . . . . . . . . . . . . . . 11

Plug and Play Capability . . . . . . . . . . . . . . . . . . . . . 20

LCD Monitor Quality and Pixel Policy. . . . . . . . . . . . . .20

Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . . 21

2 Setting Up the Monitor ...................22

Attaching the Stand. . . . . . . . . . . . . . . . . . . . . . . .22

Organizing the Cables . . . . . . . . . . . . . . . . . . . . . . 24

Attaching the Cable Cover. . . . . . . . . . . . . . . . . . . .25

Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . . 26

3 Operating the Monitor ....................27

Using the Front Panel Controls . . . . . . . . . . . . . . . . . 27

Using the On-Screen Display (OSD) Menu . . . . . . . . . . .30

Using the Tilt, Swivel, and Vertical Extension. . . . . . . . . .45

4 Troubleshooting .........................46

Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Built-in Diagnostics. . . . . . . . . . . . . . . . . . . . . . . .47

Common Problems . . . . . . . . . . . . . . . . . . . . . . .49

Product Specific Problems. . . . . . . . . . . . . . . . . . . .52

Troubleshooting the Card Reader. . . . . . . . . . . . . . . .54

Contents  3

5 Appendix ................................56

WARNING: Safety Instructions . . . . . . . . . . . . . . . 56

FCC Notices (U.S. Only) and Other Regulatory Information . 56

Contact Dell. . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Setting Up Your Monitor . . . . . . . . . . . . . . . . . . . . . 57

4  Contents

About Your Monitor

Package Contents

Your monitor ships with the components shown below. Ensure that you have received all the components and Contact Dell if something is missing.

NOTE: Some items may be optional and may not ship with your monitor.

Some features or media may not be available in certain countries.

NOTE: To set up with any other stand, please refer to the respective stand

setup guide for setup instructions.

• Monitor

• Stand

• Cable Cover

About Your Monitor  5

• Power cable (varies by countries)

• HDMI (MHL) Cable

• DisplayPort cable (Mini-

DP to DP)

• USB 3.0 upstream cable (enables the USB ports on the monitor)

UP3216Q

6  About Your Monitor

• Quick Setup Guide

• Safety and Regulatory

information Guide

• Factory Calibration Report

Product Features

The Dell UltraSharp 32 Monitor (Model # UP3216Q) has an active matrix, thinfilm transistor (TFT), liquid crystal display (LCD), and LED backlight. The monitor features include:

• 80.1 cm (31.5-inch) active area display (Measured diagonally) 3840 x 2160 resolution, plus full-screen support for lower resolutions.

• Tilt, swivel and vertical extension adjustment capabilities.

• Removable pedestal and Video Electronics Standards Association (VESA™)

100 mm mounting holes for flexible mounting solutions.

• Plug and play capability if supported by your system.

• On-Screen Display (OSD) adjustments for ease of set-up and screen

optimization.

• Security lock slot.

• Asset Management Capability.

• Energy Star Certified.

• EPEAT registered where applicable. EPEAT registration varies by country.

See www.epeat.net for registration status by country.

• RoHS compliant.

• BFR/PVC Free monitor (excluding cables).

• Arsenic-Free glass and Mercury Free for Panel only.

• Energy Gauge shows the energy level being consumed by the monitor in

real time.

• TCO Certified Displays.

About Your Monitor  7

Identifying Parts and Controls

1 2

3 4

5 6

Front View

Front view Front panel controls

Label Description

1 Function buttons (For more information, see Operating the Monitor) 2 Power On/Off button (with LED indicator)

Back View

8  About Your Monitor

Back view Back view with monitor stand

Label Description Use

1 VESA mounting holes (100

mm x 100 mm - behind

attached VESA Cover) 2 Regulatory label Lists the regulatory approvals. 3 Security lock slot Secures monitor with security cable

4 Barcode serial number label Refer to this label if you need to

5 Stand release button Release stand from monitor. 6 USB downstream port with

battery charging

7 Cable management slot Use to organize cables by placing them

Wall mount monitor using VESAcompatible wall mount kit (100 mm x 100 mm).

lock.

contact Dell for technical support.

Connect your USB device. You can only use this connector after you have connected the USB cable to the computer and USB upstream connector on the monitor.

through the slot.

Side View

Card Reader Slot

About Your Monitor  9

Bottom View

8 8

123457

Label Description Use

1 AC power connector To connect the monitor power cable. 2 HDMI (MHL) connector Connect your computer with HDMI (MHL)

cable.

3 DisplayPort in

connector 4 Mini DisplayPort in

connector 5 Audio line-out port Connect speakers to playback audio coming

6 USB upstream port Connect the USB cable that comes with your

7 USB downstream ports Connect your USB device. You can only use

8 Dell Soundbar

mounting slots

Connect your computer with DP cable.

Connect your computer with Mini DP to DP cable.

through HDMI or DP audio channels. Only supports 2-channel audio.

NOTE: The audio line-out port does not support headphones.

monitor to the computer. Once this cable is connected, you can use the USB downstream connectors on the monitor.

this connector after you have connected the USB cable to the computer and USB upstream connector on the monitor.

Attaches the optional Dell Soundbar. NOTE: Please remove the plastic strip

covering the mounting slots before affixing the Dell Soundbar.

10  About Your Monitor

Monitor Specifications

Flat panel Specifications

Screen type Active matrix - TFT LCD Panel type In Plane Switching Viewable image dimensions

Diagonal Horizontal Vertical

Pixel pitch 0.182 mm Viewing angle 178° (vertical) typ, 178° (horizontal) typ Luminance output 300 cd/m² (typ) Contrast ratio 1000:1 (typ) Dynamic contrast ratio 2,000,000:1 Faceplate coating Antiglare with hard-coating 3H Backlight LED edge light system Response Time 8 ms (typical), 6 ms (fast mode) Color depth 1.0737 B (10 Bits) Color gamut (Typical) 100% (sRGB) 99.5% (Adobe RGB)

Resolution Specifications

Horizontal scan range 30 kHz to 140 kHz (automatic) Vertical scan range 24 Hz to 75 Hz (automatic) Maximum resolution 3840x2160 at 60Hz

80.1 cm (31.5-inches viewable image size)

697.9 mm (27.5 inches)

392.6 mm (15.5 inches)

Video Supported Modes

Video display capabilities (HDMI playback) 480p, 576p, 720p, 1080p and

2160p

About Your Monitor  11

Preset Display Modes

Display Mode Horizontal

Frequency

(kHz) 720 x 400 31.5 70.0 28.3 -/+ 640 x 480 31.5 60.0 25.2 -/640 x 480 37.5 75.0 31.5 -/800 x 600 37.9 60.0 40.0 +/+ 800 x 600 46.9 75.0 49.5 +/+ 1024 x 768 48.4 60.0 65.0 -/1024 x 768 60.0 75.0 78.8 +/+ 1152 x 864 67.5 75.0 108.0 +/+ 1280 x 800 49.3 60.0 71.0 +/+ 1280 x 1024 64.0 60.0 108.0 +/+ 1280 x 1024 80.0 75.0 135.0 +/+ 1600 x 1200 75.0 60.0 162.0 -/+ 1920 x 1080 67.5 60.0 193.5 +/+ 2048 x 1152 71.6 60.0 197.0 +/2560 x 1440 88.8 60.0 241.5 +/3840 x 2160 65.68 30.0 262.75 +/+ 3840 x 2160 133.313 60.0 533.25 +/+

Vertical Frequency (Hz)

Pixel Clock (MHz)

Sync Polarity (Horizontal/ Vertical)

Electrical Specifications

Video input signals Digital video signal for each differential line,

predifferential line at 100 ohm impedance. HDMI1.4/HDMI2.0(MHL2.0) signal input support.

AC input voltage/ frequency/current

Inrush current 120 V:30 A (Max.)

12  About Your Monitor

100 to 240 VAC/50 or 60 Hz ± 3 Hz/1.7 A (Max.)

240 V:60 A (Max.)

Physical Characteristics

Connector type HDMI(MHL) connector.

DisplayPort connector. Mini DisplayPort connector. USB 3.0 update stream port connector. USB 3.0 down stream port connector x 4. (Port with lightning icon is for BC 1.2)

Signal cable type HDMI 1.8 M cable.

DisplayPort to Mini DisplayPort 1.8 M cable. USB 3.0 1.8 M cable.

Dimensions (with stand)

Height (extended) 572.4 mm (22.5 inches) Height (compressed) 482.6 mm (19.0 inches) Width 749.9 mm (29.5 inches) Depth 214.0 mm (8.4 inches)

Dimensions (without stand)

Height 444.6 mm (17.5 inches) Width 749.9 mm (29.5 inches) Depth 51.5 mm (2.0 inches)

Stand dimensions

Height (extended) 418.1 mm (16.5 inches) Height (compressed) 381.8 mm (15.0 inches) Width 250.0 mm (9.8 inches) Depth 214.0 mm (8.4 inches)

Weight

Weight with packaging 15.2 kg (33.44 lb) Weight with stand assembly and

cables Weight without stand assembly

(For wall mount or VESA mount considerations - no cables)

Weight of stand assembly 2.6 kg (5.72 lb) Front frame gloss Black Frame - 13.0 gloss unit (max.)

11.2 kg (24.64 lb)

8.6 kg (18.92 lb)

About Your Monitor  13

Environmental Characteristics

Temperature

Operating 0 °C to 35 °C Non-operating Storage: -20 °C to 60 °C (-4 °F to 140 °F)

Shipping: -20 °C to 60 °C (-4 °F to 140 °F)

Humidity

Operating 10% to 80% (non-condensing) Non-operating Storage: 5% to 90% (non-condensing)

Shipping: 5% to 90% (non-condensing)

Altitude

Operating 5,000 m (16,400 ft) max Non-operating 12,191 m (40,000 ft) max Thermal dissipation 443.80 BTU/hour (maximum)

204.80 BTU/hour (typical)

Power Management Modes

If you have VESA’s DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as Power Save Mode*. If the computer detects input from keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature:

VESA Modes

Normal operation

Active-Off mode

Horizontal Sync

Vertical Sync

Video

Power Indicator

Active Active Active White

Inactive Inactive Off

Glowing White

Power Consumption

70W ** (typical)/130W (maximum)

Less than 0.3W

Switch Off - - - Off Less than 0.3W

Energy Star Power Consumption

TEC

44.4 W***

137.7 kWh****

The OSD will only function in the normal operation mode. When any button is pressed in Active-Off mode, the following message will be displayed:

14  About Your Monitor

Dell UltraSharp UP3216Q

There is no signal coming from your computer. Press any key on the

keyboard or move the mouse to wake it up. If there is no display, press the

monitor button now to select the correct input source on the

On-Screen-Display menu.

*Zero power consumption in OFF mode can only be achieved by disconnecting the power adapter from the monitor. **Maximum power consumption with maximum luminance. ***Power consumption of on mode as defined in Energy Star 7.0 version. ****Total energy consumption in kWh as defined in Energy Star 7.0 Version. This document is informational only and reflects laboratory performance.

Your product may perform differently, depending on the software, components and peripherals you ordered and shall have no obligation to

update such information. Accordingly, the customer should not rely upon this information in making decisions about electrical tolerances or otherwise. No warranty as to

accuracy or completeness is expressed or implied.

Activate the computer and the monitor to gain access to the OSD.

NOTE: This monitor is ENERGY STAR®-compliant.

About Your Monitor  15

Pin Assignments 19-pin HDMI Connector

Pin Number 19-pin Side of the

monitor connector

1 TMDS DATA 2+ 11 TMDS CLOCK SHIELD 2 TMDS DATA 2 SHIELD 12 TMDS CLOCK3 TMDS DATA 2- 13 CEC 4 TMDS DATA 1+ 14 NC 5 TMDS DATA 1 SHIELD 15 DDC CLOCK (SCL) 6 TMDS DATA 1- 16 DDC DATA (SDA) 7 TMDS DATA 0+ 17 GROUND 8 TMDS DATA 0 SHIELD 18 +5 V POWER 9 TMDS DATA 0- 19 HOT PLUG DETECT

10 TMDS CLOCK+

Pin Number 19-pin Side of the

DisplayPort Connector (DP in and DP out)

Pin Number 20-pin Side of the

monitor connector

1 ML3(n) 11 GND 2 GND 12 ML0(p) 3 ML3(p) 13 GND 4 ML2(n) 14 GND 5 GND 15 AUX(p) 6 ML2(p) 16 GND 7 ML1(n) 17 AUX(n) 8 GND 18 HPD 9 ML1(p) 19 Return

10 ML0(n) 20 +3.3 V DP_PWR

Pin Number 20-pin Side of the

monitor connector

16  About Your Monitor

Mini DisplayPort Connector

Pin Number 20-pin Side of the

monitor connector

1 GND 11 ML2(p) 2 Hot Plug Detect 12 ML0(p) 3 ML3(n) 13 GND 4 CONFIG1 14 GND 5 ML3(p) 15 ML1(n) 6 CONFIG2 16 AUX(p) 7 GND 17 ML1(p) 8 GND 18 AUX(n) 9 ML2(n) 19 Return

10 ML0(n) 20 +3.3 V DP_PWR

Pin Number 20-pin Side of the

monitor connector

Universal Serial Bus (USB) Interface

This section gives you information about the USB ports that are available on the back and bottom of your monitor.

NOTE: The USB ports on this monitor are USB 3.0 compliant.

Transfer speed Data rate Power consumption

Super Speed 5 Gbps 4.5 W (Max., each port) Hi-Speed 480 Mbps 2.5 W (Max., each port) Full Speed 12 Mbps 2.5 W (Max., each port)

NOTE: Up to 2 A on USB downstream port (port with lightning

icon) with BC 1.2 compliance devices; up to 0.9 A on the other 3 USB downstream ports.

About Your Monitor  17

USB Upstream Connector

USB Downstream Connector

Pin Number Signal Name

1 VBUS 2 D3 D+ 4 GND 5 StdB_SSTX6 StdB_SSTX+

7 GND_DRAIN 8 StdB_SSRX9 StdB_SSRX+

Shell Shield

USB ports

• 1 upstream - bottom

• 4 downstream - 1 at back, 3 at bottom

Power Charging Port - the one on the rear cover (Port with lightning icon); supports fast current charging capability if the device is BC 1.2 compatible.

NOTE: USB 3.0 functionality requires a USB 3.0 compatible computer and

devices.

NOTE: For computers running Windows® 7 must have Service Pack 1

(SP1) installed. The monitor’s USB interface works only when the monitor is On or in Power Save Mode. If you turn Off the monitor and then turn it On, the attached peripherals may take a few seconds to resume normal functionality.

Pin Number Signal Name

1 VBUS 2 D3 D+ 4 GND 5 StdA_SSRX6 StdA_SSRX+ 7 GND_DRAIN 8 StdA_SSTX9 StdA_SSTX+

Shell Shield

18  About Your Monitor

Card Reader Specifications

Overview

• The Flash Memory Card Reader is a USB storage device that allows users to read and write information from and into the memory card.

• The Flash Memory Card Reader is automatically recognized by Microsoft® Windows® 7 Service Pack (SP1) and Windows® 8/Windows® 8.1/ Windows® 10.

• Once installed and recognized, memory card (slot) appears drive letter.

• All standard file operations (copy, delete, drag-and-drop, etc.) can be

performed with this drive.

NOTE: Install the Card Reader driver to ensure memory cards are detected

properly when inserted into the card slot.

Features

The Flash Memory Card Reader has the following features:

• Supports Microsoft® Windows® 7 Service Pack (SP1) and Windows® 8/ Windows® 8.1/Windows® 10 operating systems.

• Mass Storage Class device (No drivers are required under Microsoft® Windows® 7 Service Pack (SP1) and Windows® 8/Windows® 8.1)/ Windows® 10.

• Supports various memory card media.

The following table lists the memory cards supported:

Slot Number Flash memory cards type

MS Pro HG, High Speed Memory Stick (HSMS), Memory Stick PRO (MSPRO), Memory Stick Duo (w Adapter),

MSDuo Secure Digital (Mini-SD), Secure Digital Card, Mini Secure Digital (w Adaptor), TransFlash (SD, including SDHC), MultiMediaCard (MMC)

About Your Monitor  19

Maximum Card Capacity Supported by the UP3216Q card reader

Card type Support Specification

MS Pro HG

MS Duo

MMC

Memory Stick Pro-HG Support USB 3.0 speed

Memory Stick Duo Specification

SD Memory Card support USB 3.0 speed

Multi Media Card System Specification

Support Maximum Capacity by Spec.

32 GB Supported

1 TB Supported

32 GB Supported

UP3216Q

General

Connection type

Supported OS

USB 3.0 High Speed Device (USB High Speed Device compatible)

Microsoft® Windows® 7 Service Pack (SP1) and Windows® 8/Windows® 8.1/Windows® 10

Plug and Play Capability

You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so that the system can configure itself and optimize the monitor settings. Most monitor installations are automatic; you can select different settings if desired. For more information about changing the monitor settings, see Operating the

Monitor.

LCD Monitor Quality and Pixel Policy

During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/

support/monitors.

20  About Your Monitor

Maintenance Guidelines

Cleaning Your Monitor

WARNING: Read and follow the Safety Instructions before cleaning the

monitor.

WARNING: Before cleaning the monitor, unplug the monitor power cable

from the electrical outlet.

For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor:

• To clean your antistatic screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.

• Use a lightly-dampened, warm cloth to clean the monitor. Avoid using detergent of any kind as some detergents leave a milky film on the monitor.

• If you notice white powder when you unpack your monitor, wipe it off with a cloth.

• Handle your monitor with care as dark-colored monitors may scratch and show white scuff marks more than light-colored monitors.

• To help maintain the best image quality on your monitor, use a dynamically changing screen saver and turn Off your monitor when not in use.

About Your Monitor  21

Setting Up the Monitor

Attaching the Stand

NOTE: The stand is detached from the monitor when it is shipped from the

factory.

NOTE: This is applicable for a monitor with a stand. When any other stand

is bought, please refer to the respective stand setup guide for the set up instructions.

To attach the monitor stand:

1. Remove the cover and place the monitor on it.

2. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor.

3. Press the stand till it snaps into its place.

Connecting Your Monitor

WARNING: Before you begin any of the procedures in this section, follow

the Safety Instructions.

To connect your monitor to the computer:

1. Turn Off your computer and disconnect the power cable.

2. Connect the black HDMI cable or the DP (DisplayPort) cable to the corresponding video port on the back of your computer. Do not use all the cables on the same computer. Use all of the cables only when they are connected to different computers with appropriate video systems.

22  Setting Up the Monitor

Connecting the black HDMI Cable

Connecting the black DisplayPort (or miniDP) cable

HDMI

Connecting the USB 3.0 cable

After you have completed connecting the HDMI/DP/mini DP cable, follow the procedure below to connect the USB 3.0 cable to the computer and complete your monitor setup:

1. Connect the upstream USB 3.0 port (cable supplied) to an appropriate USB

3.0 port on your computer. (See Bottom View for details.)

2. Connect the USB 3.0 peripherals to the downstream USB 3.0 ports on the monitor.

3. Plug the power cables for your computer and monitor into a nearby outlet.

4. Turn On the monitor and the computer. If your monitor displays an image, installation is complete. If it does not display an image, see Troubleshooting.

5. Use the cable slot on the monitor stand to organize the cables.

Setting Up the Monitor  23

USB

CAUTION: The graphics are used for the purpose of illustration only.

Appearance of the computer may vary.

Organizing the Cables

After attaching all necessary cables to your monitor and computer, (See

Connecting Your Monitor for cable attachment,) use the cable management

slot to organize all cables as shown above.

24  Setting Up the Monitor

Attaching the Cable Cover

Removing the Stand

NOTE: To prevent scratches on the LCD screen while removing the stand,

ensure that the monitor is placed on a clean surface.

NOTE: This is applicable for a monitor with a stand. When any other stand

is bought, please refer to the respective stand setup guide for set up instructions.

To remove the stand:

1. Place the monitor on a flat surface.

2. Press and hold the stand release button.

3. Lift the stand up and away from the monitor.

Setting Up the Monitor  25

Wall Mounting (Optional)

(Screw dimension: M4 x 10 mm).

Refer to the instructions that come with the VESA-compatible wall mounting kit.

1. Place the monitor panel on a soft cloth or cushion on stable flat table.

2. Remove the stand.

3. Use a screwdriver to remove the four screws securing the plastic cover.

4. Attach the mounting bracket from the wall mounting kit to the monitor.

5. Mount the monitor on the wall by following the instructions that came with the wall mounting kit.

NOTE: For use only with UL or CSA or GS-listed wall mount bracket with

minimum weight/load bearing capacity of 8.6 kg (18.92 lb).

26  Setting Up the Monitor

Operating the Monitor

Using the Front Panel Controls

Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change.

Preset Modes

Brightness/Contrast

Input Source

Exit

The following table describes the front panel buttons:

Front panel button Description

Shortcut key/

Use this button to choose from a list of preset color modes.

Preset Modes

Shortcut key/

Use this button to directly access the Brightness/ Contrast menu.

Brightness/

Contrast

Operating the Monitor  27

Use the Input Source button to select between different video signals that may be connected to

Input Source

your monitor.

• DisplayPort input

• Mini DisplayPort input

• HDMI(MHL) input

Displays the source selection bar. Press and buttons to move between the setting options and press to select the input source you want.

Use the Menu button to launch the on-screen display (OSD) and select the OSD Menu. See

Accessing the Menu System.

Exit

Power (with power

light indicator)

Use the Exit button to go back to the main menu or exit the OSD main menu.

Use the Power button to turn the monitor On and Off. The white LED indicates the monitor is On and fully functional. A glowing white LED indicates DPMS Power Save Mode.

28  Operating the Monitor

Front Panel Button

Use the buttons on the front of the monitor to adjust the image settings.

Front Panel Button

Down

Back

Description

Use the Up button to adjust (increase ranges) items in the OSD menu.

Use the Down button to adjust (decrease ranges) items in the OSD menu.

Use the OK button to confirm your selection.

Use the Back button to go back to the previous menu.

Operating the Monitor  29

Using the On-Screen Display (OSD) Menu

Accessing the Menu System

NOTE: If you change the settings and then either proceed to another menu

or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear.

1. Press the Menu button to launch the OSD menu and display the main menu.

Dell UltraSharp UP3216Q Energy Use

Brightness/Contrast

Input Source

Color

Display

PIP/PBP

Energy

Personalize

Others

Resolution : 1920x1080, 60Hz

Maximum : 3840x2160, 60Hz

2. Press the and buttons to move between the setting options. As you move from one icon to another, the option name is highlighted. See the following table for a complete list of all the options available for the monitor.

3. Press the or button once to activate the highlighted option.

4. Press the and buttons to select the desired parameter.

5. Press the button to enter the slide bar and then use the or button, according to the indicators on the menu, to make your changes.

6. Press the button once to return to the main menu to select another option or press the button two or three times to exit from the OSD menu.

30  Operating the Monitor

Icon

Menu and

Submenus

Description

Energy Use This meter shows the energy level being

consumed by the monitor in real time.

Brightness/ Contrast

Use this menu to activate Brightness/Contrast adjustment.

Dell UltraSharp UP3216Q Energy Use

Brightness/Contrast

Input Source

Color

Display

PIP/PBP

Energy

Personalize

Others

Resolution : 1920x1080, 60Hz

Maximum : 3840x2160, 60Hz

Brightness Brightness adjusts the luminance of the backlight.

Press the button to increase brightness and press the button to decrease brightness (min 0 ~ max 100).

NOTE: Manual adjustment of Brightness is disabled when Dynamic Contrast is switched On and when Preset Modes is set to CAL1 or CAL2.

Contrast Adjust Brightness first, and then adjust Contrast

only if further adjustment is necessary.

Press the button to increase contrast and press the button to decrease contrast (min 0 ~ max

100).

The Contrast function adjusts the degree of difference between darkness and lightness on the monitor screen.

NOTE: Manual adjustment of Contrast is disabled when Preset Modes is set to CAL1 or CAL2.

Operating the Monitor  31

Input Source Use the Input Source menu to select between

different video signals that may be connected to your monitor.

Dell UltraSharp UP3216Q Energy Use

Brightness/Contrast

Input Source

Color

Display

PIP/PBP

Energy

Personalize

Others

Auto Select

mDP

HDMI (MHL)

Maximum : 3840x2160, 60Hz

Auto Select

Resolution : 1920x1080, 60Hz

Use to select Auto Select, the monitor scans for available input sources.

DP Select DisplayPort input when you are using the

DisplayPort (DP) connector. Press the button to select the DisplayPort input source.

mDP Select Mini DisplayPort input when you are using

the Mini DisplayPort (DP) connector. Press the button to select the Mini DisplayPort input source.

HDMI(MHL) Select HDMI(MHL) input when you are using the

HDMI(MHL) connector. Press the button to select the HDMI(MHL) input source.

Color Use the Color Settings menu to adjust the

monitor’s color settings.

Dell UltraSharp UP3216Q Energy Use

Brightness/Contrast

Input Source

Color

Display

PIP/PBP

Energy

Personalize

Others

Input Color Format

Preset Modes

Zonal Color Space

Contrast (2)

Reset Color

RGB

PCGamma

Standard

O

Resolution : 1920x1080, 60Hz

32  Operating the Monitor

Maximum : 3840x2160, 60Hz

Input Color Format

Allows you to set the video input mode to:

• RGB: Select this option if your monitor is connected to a computer or DVD player using the HDMI or DP/Mini DP cable.

• YPbPr: Select this option if your DVD player supports only YPbPr output.

Gamma Allows you to set the Gamma to PC or MAC. Preset Modes Allows you to choose from a list of preset color

modes.

Dell UltraSharp UP3216Q Energy Use

Brightness/Contrast

Input Source

Color

Display

PIP/PBP

Energy

Personalize

Others

Preset Modes Movie

Standard

Multimedia

Game

Paper

Color Temp.

Color Space

Custom Color

Resolution : 1920x1080, 60Hz

Maximum : 3840x2160, 60Hz

Operating the Monitor  33

• Standard: Loads the monitor’s default color settings. This is the default preset mode.

• Multimedia: Loads color settings ideal for multimedia applications. Applies to HDMI input with CEA timing (YUV color domain) only.

• Movie: Loads color settings ideal for movies. Applies to HDMI input with CEA timing (YUV color domain) only.

• Game: Loads color settings ideal for most gaming applications.

• Paper: Loads brightness and sharpness settings ideal for viewing text. Blend the text background to simulate paper media without affecting color images. Applies to RGB input format only.

• Color Temp.: The screen appears warmer with a red/yellow tint with slider set at 5,000K or cooler with blue tint with slider set at 10,000K.

• Color Space: Allows users to select the color space: Adobe RGB, sRGB, DCI-P3, REC709, CAL1, CAL2.

Dell UltraSharp UP3216Q Energy Use

Brightness/Contrast

Input Source

Color

Display

PIP/PBP

Energy

Personalize

Others

Preset Modes DCI-P3

Adobe RGB

sRGB

REC709

CAL 1

CAL 2

34  Operating the Monitor

Resolution : 1920x1080, 60Hz

Maximum : 3840x2160, 60Hz

– Adobe RGB: This mode is compatible with

Adobe RGB (99.5% coverage). – sRGB: Emulates 100% sRGB. – DCI-P3: This mode reproduces 87% of

DCI-P3 digital cinema color standard. – REC709: This mode matches 100% REC

709 standard.

– CAL1/CAL2: User calibrated preset mode

using Dell Ultrasharp Color Calibration

Software or other Dell approved software.

Dell Ultrasharp Color Calibration Software

works with the X-rite colorimeter i1Display

Pro. The i1Display Pro can be purchased

from the Dell Electronics, Software and

Accessories website.

NOTE: Accuracy of sRGB, Adobe RGB, DCI-P3, REC709, CAL1 and CAL2 are optimized for RGB

input color format. For optimal color accuracy of sRGB and Adobe RGB, turn Uniformity

Compensation to Off.

NOTE: Factory Reset will remove all calibrated data in CAL1 and CAL2.

• Custom Color: Allows you to manually adjust the color settings. Press the and buttons to adjust the Red, Green, and Blue values and create your own preset color mode.

Use the and buttons to select the Gain, Offset, Hue, Saturation.

Custom Color

Gain

Oset

Hue

Saturation

– Gain: Select it to adjust input RGB signal

gain level (default value are 100).

– Offset: Select it to adjust RGB black-level

offset value (default value are 50) to control your monitor base color.

– Hue: Select it to adjust RGBCMY hue value

individually (default value are 50).

– Saturation: Select it to adjust RGBCMY

saturation value individually (default value are 50).

Operating the Monitor  35

Zonal Color Space

Allows you to display different color spaces on the left and right half of the screen. When Zonal Color Space is On, the right half retains the current selected color space. You can select the color space of the left half with options on the list.

• Off: Disables zonal color space feature.

• Adobe RGB: This mode is compatible with

Adobe RGB (99.5% coverage).

• sRGB: Emulates 100% sRGB.

• DCI-P3: This mode reproduces 87% of DCI-P3

digital cinema color standard.

• REC709: This mode matches 100% Rec 709 standard.

• CAL1/CAL2: User calibrated preset mode using Dell Ultrasharp Color Calibration Software or other Dell approved software. Dell Ultrasharp Color Calibration Software works with the X-rite colorimeter i1Display Pro. The i1Display Pro can be purchased from the Dell Electronics, Software and Accessories website.

NOTE: When Zonal Color Space is turned on, the left side of the screen will adopt the brightness setting of the right side. Furthermore the factory Uniformity Compensation and Dynamic Contrast will be disabled.

NOTE: To ensure optimal color accuracy it is not recommended to adjust the Contrast or

Brightness settings after calibrating CAL1 and CAL2. It is recommended to calibrate CAL1 and CAL2 to the same desired luminance level before turning on Zonal Color Space.

Contrast (2) Allows you to adjust the contrast on the left side of

the screen when Zonal Color Space or/and PIP/ PBP Mode is turned on.

Reset Color Resets your monitor’s color settings to the factory

defaults.

36  Operating the Monitor

Display Use the Display Settings to adjust image.

Dell UltraSharp UP3216Q Energy Use

Brightness/Contrast

Input Source

Color

Display

PIP/PBP

Energy

Personalize

Others

Aspect Ratio

Sharpness

Dynamic Contrast

Response Time

Uniformity Compensation

HDMI 2.0

Display Info

Reset Display

Wide 16:9

Normal

Calibrated

Disable

Resolution : 1920x1080, 60Hz

Maximum : 3840x2160, 60Hz

Aspect Ratio Adjust the image ratio to Wide 16:9, Auto Resize,

4:3, or 1:1.

Sharpness This feature can make the image look sharper or

softer. Use or to adjust the sharpness from ‘0’ to ‘100’.

Dynamic Contrast

Dynamic Contrast adjusts the contrast ratio to

2,000,000 : 1.

Press the button to select the Dynamic

Contrast “On” or “Off”.

Dynamic Contrast provides higher contrast if you

choose Game mode and Movie mode.

Response Time Allows you to set the Response Time to Normal or

Fast.

Uniformity Compensation

Select screen brightness and color uniformity compensation settings. Calibrated is factory calibrated setting by default.

Uniformity Compensation adjusts different areas of the screen with respect to the center to achieve uniform brightness and color over the entire screen.

HDMI2.0 For switch HDMI1.4/HDMI2.0.

NOTE: Ensure that your Graphics Card can support

these features before selecting HDMI2.0.

Wrong settings may result in blank screen.

Display Info Displays the monitor’s current settings.

Operating the Monitor  37

Reset Display Select this option to restore default display

settings.

PIP/PBP This function brings up a window displaying image

from another input source. Thus you can watch two images from different sources at the same time.

During DC/AC power cycle, the PIP/PBP setting will only be disabled if there is no “main source” signal.

Dell UltraSharp UP3216Q Energy Use

Brightness/Contrast

Input Source

Color

Display

PIP/PBP

Energy

Personalize

Others

PIP/PBP Mode

PIP/PBP Source

PIP Size

PIP Position

Swap

Audio

PIP

mDP

Small

Top-Left

Resolution : 1920x1080, 60Hz

Right-Window

(select from

input Source)

Left–window (select from PIP/

Mini DP DP HDMI(MHL)

Maximum : 3840x2160, 60Hz

PBP source)

Mini DP x x √

DP x x √

HDMI(MHL) √ √ x

PIP/PBP Mode Adjusts the PBP (Picture by Picture) model to PIP

Small, PIP Large, PBP Aspect Ratio, or PBP Fill. You can disable this feature by selecting Off.

PIP/PBP Source Select PIP or PBP function. PIP Size Select the PIP/PBP window size of Small or Large. PIP Position Select PIP sub-window position.

Use or to browse and or select TopLeft, Top-Right, Bottom-Right, or Bottom-left.

Swap For PIP/PBP source swap. Audio For PIP/PBP Audio swap.

38  Operating the Monitor

Energy

Dell UltraSharp UP3216Q Energy Use

Brightness/Contrast

Input Source

Color

Display

PIP/PBP

Energy

Personalize

Others

Power Button LED On During Active

USB

Monitor Sleep

Reset Energy

O During Active

Enable

Maximum : 3840x2160, 60Hz

Power Button LED

Resolution : 1920x1080, 60Hz

Allows you to set the power LED indicator On or Off.

USB Allows you to enable or disable USB function

during monitor standby mode.

NOTE: USB ON/OFF under standby mode is only available when the USB upstream cable is unplugged. This option will be greyed out when the USB upstream cable plugs in.

Monitor Sleep Allow you to set Monitor sleep On or Off. Reset Energy Select this option to restore default Energy

Settings.

Dell UltraSharp UP3216Q Energy Use

Brightness/Contrast

Input Source

Color

Display

PIP/PBP

Energy

Personalize

Others

Resolution : 1920x1080, 60Hz

Language

Rotation

Transparency

Timer

Lock

Reset Menu

English

20 s

Unlock

Maximum : 3840x2160, 60Hz

Language Language option to set the OSD display to one of

eight languages (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese or Japanese).

Operating the Monitor  39

Rotation Rotates the OSD by 90 degrees counter clockwise.

You can adjust the menu according to your display rotation.

Transparency This function is used to change the OSD

background from opaque to transparent.

Timer Sets the length of time the OSD will remain active

after the last time you pressed a button.

Use the and buttons to adjust the slider in 1 second increments, from 5 to 60 seconds.

Lock Controls user access to adjustments. When Lock

is selected, no user adjustments are allowed. All buttons are locked.

NOTE: Lock function – Either soft lock (through OSD

menu) or hard lock (Press and hold the button above power button for 10 sec)

Unlock function – Only hard unlock (Press and hold the button above power button for 10 sec)

Reset Menu Select this option to restore default Menu settings. Personalize User can select from Preset Modes, Brightness/

Contrast, Input Source, Aspect Ratio, PIP/PBP Mode,Rotation and set as shortcut key.

Dell UltraSharp UP3216Q Energy Use

Brightness/Contrast

Input Source

Color

Display

PIP/PBP

Energy

Personalize

Others

Shortcut Key 1Preset Modes

Shortcut Key 2

Shortcut Key 3

Reset Personalization

Brightness/Contrast

Input Source

Resolution : 1920x1080, 60Hz

Reset Personalization

Allows you to restore shortcut key to the default setting.

40  Operating the Monitor

Maximum : 3840x2160, 60Hz

Other Select this option to adjust the OSD settings, such

as the DDC/CI, LCD Conditioning, and so on.

Dell UltraSharp UP3216Q Energy Use

Brightness/Contrast

Input Source

Color

Display

PIP/PBP

Energy

Personalize

Others

Button Sound

DDC/CI

LCD Conditioning

Reset Other

Factory Reset

O

Enable

Disable

Resolution : 1920x1080, 60Hz

Maximum : 3840x2160, 60Hz

Button Sound The monitor beeps every time a new option is

selected in the menu. This button enables or disables the sound.

DDC/CI DDC/CI (Display Data Channel/Command

Interface) allows your monitor parameters (brightness, color balance etc) to be adjustable via software on your computer. You can disable this feature by selecting Disable.

Enable this feature for best user experience and optimum performance of your monitor.

Dell UltraSharp UP3216Q Energy Use

Brightness/Contrast

Input Source

Color

Display

PIP/PBP

Energy

Personalize

Others

Resolution : 1920x1080, 60Hz

DDC/CI

Enable

Disable

Maximum : 3840x2160, 60Hz

Operating the Monitor  41

LCD Conditioning

Helps reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run. You can enable this feature by selecting Enable.

Dell UltraSharp UP3216Q Energy Use

Brightness/Contrast

Input Source

Color

Display

PIP/PBP

Energy

Personalize

Others

LCD Conditioning

Enable

Disable

Resolution : 1920x1080, 60Hz

Maximum : 3840x2160, 60Hz

Reset Other Select this option to restore default other settings,

such as DDC/CI.

Factory Reset Reset all OSD settings to the factory preset values.

42  Operating the Monitor

OSD Warning Messages

When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie), the manual brightness adjustment is disabled.

Dell UltraSharp UP3216Q

To allow manual adjustment of brightness, the Dynamic Contrast will be switched o. Do you want to continue?

Yes

When the monitor does not support a particular resolution mode you will see the following message:

Dell UltraSharp UP3216Q

The current input timing is not supported by the monitor display.

Please change your

listed timing as per the

input timing to

monitor speciﬁcations.

3840x2160@60Hz

or any other monitor

This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 3840 x 2160. You will see the following message before the DDC/CI function is disabled.

Dell UltraSharp UP3216Q

The function of adjusting display setting using PC application will be

disabled.

Do you wish to disable DDC/CI function?

Yes

When monitor enters Power Save Mode, the following message appears:

Dell UltraSharp UP3216Q

Entering Power Save Mode.

Activate the computer and wake up the monitor to gain access to the OSD. If you press any button other than the power button, one of the following messages will appear depending on the selected input:

Operating the Monitor  43

Dell UltraSharp UP3216Q

No DP Cable

The display will go into Power Save Mode in 5 minutes.

www.dell.com/support/monitors

Dell UltraSharp UP3216Q

There is no signal coming from your computer. Press any key on the

keyboard or move the mouse to wake it up. If there is no display, press the

monitor button now to select the correct input source on the

On-Screen-Display menu.

If either HDMI, DP or mini DP input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears.

Dell UltraSharp UP3216Q

No HDMI Cable

The display will go into Power Save Mode in 5 minutes.

www.dell.com/support/monitors

Dell UltraSharp UP3216Q

No mDP Cable

The display will go into Power Save Mode in 5 minutes.

www.dell.com/support/monitors

See Troubleshooting for more information.

44  Operating the Monitor

Using the Tilt, Swivel, and Vertical Extension

NOTE: This is applicable for a monitor with a stand. When any other stand

is bought, please refer to the respective stand setup guide for set up instructions.

4° typical

(maximum 5.5°)

30°

90 mm

30°

21° typical

(maximum 22°)

NOTE: The stand is detached when the monitor is shipped from the

factory.

Operating the Monitor  45

Troubleshooting

CAUTION: Before you begin any of the procedures in this section, follow

the Safety Instructions.

Self-Test

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

1. Turn Off both your computer and the monitor.

2. Unplug the video cable from the back of the computer.

3. Turn On the monitor.

The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains white. Also, depending upon the selected input, one of the dialog boxes shown below will continuously scroll through the screen.

Dell UltraSharp UP3216Q

No HDMI Cable

The display will go into Power Save Mode in 5 minutes.

www.dell.com/support/monitors

Dell UltraSharp UP3216Q

No DP Cable

The display will go into Power Save Mode in 5 minutes.

www.dell.com/support/monitors

46  Troubleshooting

Dell UltraSharp UP3216Q

No mDP Cable

The display will go into Power Save Mode in 5 minutes.

www.dell.com/support/monitors

4. This box also appears during normal system operation, if the video cable becomes disconnected or damaged.

5. Turn Off your monitor and reconnect the video cable; then turn On both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.

Built-in Diagnostics

Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card.

NOTE: You can run the built-in diagnostics only when the video cable is

unplugged and the monitor is in self-test mode.

Troubleshooting  47

To run the built-in diagnostics:

1. Ensure that the screen is clean (no dust particles on the surface of the screen).

2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.

3. Press and hold the Button 1 and Button 4 on the front panel simultaneously for 2 seconds. A gray screen appears.

4. Carefully inspect the screen for abnormalities.

5. Press the Button 4 on the front panel again. The color of the screen changes to red.

6. Inspect the display for any abnormalities.

7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white screens.

The test is complete when the white screen appears. To exit, press the Button 4 again.

If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.

48  Troubleshooting

Common Problems

The following table contains general information about common monitor problems you might encounter and the possible solutions:

Common Symptoms

What You Experience

Possible Solutions

No Video/Power LED Off

No Video/Power LED On

No picture • Ensure that the video cable

connecting the monitor and the computer is properly connected and secure.

• Verify that the power outlet is functioning properly using any other electrical equipment.

• Ensure that the power button is depressed fully.

• Ensure that the correct input source is selected via the Input

Source menu.

• Check the Power Button LED option under Energy Settings in OSD Menu

No picture or no brightness

• Increase brightness & contrast controls via OSD.

• Perform monitor self-test feature check.

• Check for bent or broken pins in the video cable connector.

• Run the built-in diagnostics.

• Ensure that the correct input

source is selected via the Input

Source menu.

Troubleshooting  49

Missing Pixels LCD screen has

spots

• Cycle power On-Off.

• Pixel that is permanently Off is a

natural defect that can occur in LCD technology.

• For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://

www.dell.com/support/monitors.

Stuck-on Pixels LCD screen has

bright spots

Brightness Problems

Safety Related Issues

Intermittent Problems

Picture too dim or too bright

Visible signs of smoke or sparks

Monitor malfunctions on & off

• Cycle power On-Off.

• Pixel that is permanently Off is a

natural defect that can occur in LCD technology.

• For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://

www.dell.com/support/monitors.

• Reset the monitor to Factory Settings.

• Adjust brightness & contrast controls via OSD.

• Do not perform any troubleshooting steps.

• Contact Dell immediately.

• Ensure that the video cable

connecting the monitor to the computer is connected properly and is secure.

• Reset the monitor to Factory Settings.

• Perform monitor self-test feature check to determine if the intermittent problem occurs in selftest mode.

50  Troubleshooting

Missing Color Picture missing

color

• Perform monitor self-test feature check.

• Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.

• Check for bent or broken pins in the video cable connector.

Wrong Color Picture color

not good

Image retention from a static image left on the monitor for a long period of time

Faint shadow from the static image displayed appears on the screen

• Try different color Preset Modes in Color Settings OSD.

• Change the Input Color Format to RGB or YPbPr in the Color Settings

OSD.

• Run the built-in diagnostics.

• Use the Power Management

feature to turn Off the monitor at all times when not in use (for more information, see Power

Management Modes).

• Alternatively, use a dynamically changing screensaver.

Troubleshooting  51

Product Specific Problems

Specific Symptoms

What You Experience

Possible Solutions

Screen image is too small

Cannot adjust the monitor with the buttons on the front panel

No Input Signal when user controls are pressed

The picture does not fill the entire screen

Image is centered on screen, but does not fill entire viewing area

OSD does not appear on the screen

No picture, the LED light is white

The picture cannot fill the height or width of the screen

• Check the Aspect Ratio setting in Display Settings OSD

• Reset the monitor to Factory Settings.

• Turn Off the monitor, unplug the power cord, plug back, and then turn On the monitor.

• Check the signal source. Ensure the Computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard.

• Check to make sure Video Source to DisplayPort or Mini DisplayPort or HDMI is powered and playing video media.

• Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary.

• Reset the computer or video player.

• Due to different video formats

(aspect ratio) of DVDs, the monitor may display in full screen.

• Run the built-in diagnostics.

Unable to see Post-screen or Vbios setting

52  Troubleshooting

May miss the post screen or Vbios setting during boot up

• Disable sleep mode in monitor and reboot PC.

• Turn Off the Monitor Sleep in Energy settings OSD, then reboot PC to

show the Post-screen or Vbios.

No image when using DP connection to the PC

Black screen •Verify which DP standard (DP 1.1a or

DP 1.2) is your Graphics Card certiﬁed to. Download and install the latest graphics card driver.

•Some DP1.1a graphics card cannot support DP 1.2 monitors. Go to OSD menu, under Input Source selection, press and hold DP select √ key for 8 sec to change the monitor setting from DP1.2 to DP1.1a.

Troubleshooting  53

Troubleshooting the Card Reader

CAUTION: Do not remove the device while reading or writing media.

Doing so may cause loss of data or malfunction in the media.

Problem Cause Solution

Drive letter is not assigned. (Windows® XP only)

Conflict with network drive letter.

• – Right-click the My Computer icon on the desktop.

– Click on Manage. – In the Computer Management

window that appears select Disk Management.

– In the list of drives that appear

in the right panel, right-click the removable drive and then click Change Drive Letter and Paths.

– Select Change, and in the

drop-down box that appears, specify a drive letter for the removable drive.

NOTE: While choosing the drive letter choose one that is not assigned to the mapped network drives.

– Click OK, then click OK once

again in the screen that appears.

Drive letter is assigned, but the media is not accessible

54  Troubleshooting

The media needs reformatting.

• Right-click the drive in Explorer

and choose Format from the resulting menu.

The media has been ejected during writing or erasing.

Displays the error message, “Error copying file or folder.”

Displays the error message, “Cannot write folder (folder name) or file (file name),” during writing, or, “Cannot remove folder (folder name) or file (file name),”. While erasing, you cannot write or erase in the same folder or file name.

• Reinsert the media and write or

erase again.

• Format the media for writing or

erasing the same folder or file name.

Despite the disappearance of the pop-up window, the media has been ejected while the LED was blinking.

Cannot format or write on the media.

Card reader is not working

Although the pop-up window disappears during writing, if you eject your media while the LED is still blinking, then you cannot complete your action on the media.

Write-protect switch is enabled.

USB interface is not working.

• Format the media for writing or

erasing the same folder or file name.

• Verify that the write-protect

switch of the media is unlocked.

• Check that your monitor is

powered On.

• Reconnect the upstream cable

from your computer to the monitor.

• Reinsert the media.

• Switch Off and then turn On the

monitor again.

• Reboot the computer.

Troubleshooting  55

Appendix

WARNING: Safety Instructions

WARNING: Use of controls, adjustments, or procedures other than those

specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards.

For information on safety instructions, see the Safety, Environmental, and Regulatory Information (SERI).

FCC Notices (U.S. Only) and Other Regulatory Information

For FCC notices and other regulatory information, see the regulatory compliance website located at: http://www.dell.com/regulatory_compliance.

Contact Dell

For customers in the United States, call 800-WWW-DELL (800-999-3355).

NOTE: If you do not have an active Internet connection, you can find

contact information on your purchase invoice, packing slip, bill, or Dell

product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:

1. Visit http://www.dell.com/support/.

2. Verify your country or region in the Choose A Country/Region dropdown

menu at the bottom of the page.

3. Click Contact Us on the left side of the page.

4. Select the appropriate service or support link based on your need.

5. Choose the method of contacting Dell that is convenient for you.

56  Appendix

Setting Up Your Monitor

Setting Display Resolution to 3840x2160 (maximum)

For best performance, set the display resolution to 3840x2160 pixels by performing the following steps: In Windows 7, Windows 8, Windows 8.1 and Windows 10

1. For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to

classic desktop.

2. Right-click on the desktop and click Screen Resolution.

3. Click the Dropdown list of the Screen Resolution and select 3840x2160.

4. Click OK.

If you do not see the recommended resolution as an option, you may need to update your graphics driver. Please choose the scenario below that best describes the computer system you are using, and follow the given steps.

Dell computer

1. Go to www.dell.com/support, enter your service tag, and download the

latest driver for your graphics card.

2. After installing the drivers for your graphics adapter, attempt to set the resolution to 3840x2160 again.

NOTE: If you are unable to set the resolution to 3840x2160, please

contact Dell to inquire about a graphics adapter that supports these resolutions.

Non-Dell computer

In Windows 7, Windows 8, Windows 8.1 and Windows 10

1. For Windows 8 and Windows 8.1 only, select the desktop tile to switch to classic desktop.

2. Right-click on the desktop and click Change Display Settings.

3. Click Advanced Settings.

4. Identify your graphics controller supplier from the description at the top of

the window (e.g. NVIDIA, ATI, Intel etc.).

5. Refer to the graphic card provider website for updated driver (for example, http://www.ATI.com or http://www.NVIDIA.com).

6. After installing the drivers for your graphics adapter, attempt to set the

resolution to 3840x2160 again.

NOTE: If you are unable to set the recommended resolution, please

contact the manufacturer of your computer or consider purchasing a graphics adapter that supports the video resolution.

Appendix  57

Dell UP3216Q User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

About Your Monitor

Package Contents

Product Features

Identifying Parts and Controls

Monitor Specifications

Plug and Play Capability

LCD Monitor Quality and Pixel Policy

Maintenance Guidelines

Setting Up the Monitor

Attaching the Stand

Organizing the Cables

Attaching the Cable Cover

Wall Mounting (Optional)

Operating the Monitor

Using the Front Panel Controls

Using the On-Screen Display (OSD) Menu

Using the Tilt, Swivel, and Vertical Extension

Troubleshooting

Self-Test

Built-in Diagnostics

Common Problems

Product Specific Problems

Troubleshooting the Card Reader

Appendix

FCC Notices (U.S. Only) and Other Regulatory Information

Contact Dell

Setting Up Your Monitor