Dell UC300 User Manual

Dell Pro Stereo Headset UC300

User’s Guide

Regulatory model: HSC011

NOTE: A NOTE indicates important information that helps you make

better use of your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

Restrictions and Disclaimers

The information contained in this document, including all instructions, cautions, and regulatory approvals and certifications, is provided by the supplier and has not been independently verified or tested by Dell. Dell cannot be responsible for damage caused as a result of either following or failing to follow these instructions.

All statements or claims regarding the properties, capabilities, speeds or qualifications of the part referenced in this document are made by the supplier and not by Dell. Dell specifically disclaims knowledge of the accuracy, completeness or substantiation for any such statements. All questions or comments relating to such statements or claims should be directed to the supplier.

Export Regulations

Customer acknowledges that these products, which may include technology and software, are subject to the customs and export control laws and regulations of the United States (“U.S.”) and may also be subject to the customs and export laws and regulations of the country in which the products are manufactured and/or received. Customer agrees to abide by those laws and regulations. Further, under U.S. law, the products may not be sold, leased or otherwise transferred to restricted end-users or to restricted countries. In addition, the products may not be sold, leased or otherwise transferred to, or utilized by an end-user engaged in activities related to weapons of mass destruction, including without limitation, activities related to the Dell - Critical Handling - Confidential 3 design, development, production or use of nuclear weapons, materials, or facilities, missiles or the support of missile projects, and chemical or biological weapons.

formation in this document is subject to change without notice. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell™, the DELL logo, and Inspiron™ are trademarks of Dell Inc.; Microsoft trademarks of Microsoft Corporation in the United States and/or other countries; Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

2014 – 06 Rev. A00

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Contents

About Your Headset .............................5

Product Features . . . . . . . . . . . . . . . . . . . . . . . . . 5

Excellent Sound Quality . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Comfortable Leatherette Design . . . . . . . . . . . . . . . . . . . . . 5

Adjustable Speaker Chambers . . . . . . . . . . . . . . . . . . . . . . 5

Microphone with a Superior Noise-Reduction Feature. . . . . . . .5

Flexible Boom Arm Tip . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Intuitive Call-Control Unit . . . . . . . . . . . . . . . . . . . . . . . . . 5

Plug-And-Play USB Connectivity . . . . . . . . . . . . . . . . . . . . . 6

Compatible with Desktop and Mobile Computers . . . . . . . . . . 6

Package Contents ...............................7

Identifying Parts and Controls ....................8

Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Call-Control Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Setting Up Your Headset ........................10

Plug Your Headset into Your Computer . . . . . . . . . . 10

Configure the Headset on Your Computer. . . . . . . . . .11

Configuration for Microsoft (MS) Lync . . . . . . . . . . . . . . . . 11

Configuration for Other Softphones (e.g. Skype) for Microsoft (MS)

Lync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Configuration to Listen to Music . . . . . . . . . . . . . . . . . . . . 12

Adjusting the Headset . . . . . . . . . . . . . . . . . . . . . 14

Answering/Ending a Call . . . . . . . . . . . . . . . . . . . 15

Answer an Incoming Call on the Computer . . . . . . . . . . . . . 15

│ 3

End an Incoming Call on the Computer. . . . . . . . . . . . . . . . 15

Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . 16

Muting/Unmuting a Call . . . . . . . . . . . . . . . . . . . 16

Troubleshooting ...............................17

Common Symptoms . . . . . . . . . . . . . . . . . . . . . . .17

Specifications ..................................24

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Physical Characteristics . . . . . . . . . . . . . . . . . . . . 24

Environmental. . . . . . . . . . . . . . . . . . . . . . . . . . 24

Statutory Information...........................25

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Limited Warranty and Return Policies . . . . . . . . . . . . . . . . . 25

For U.S. customers: . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

For European, Middle Eastern and African customers: . . . . . . . 25

For non-U.S. customers: . . . . . . . . . . . . . . . . . . . . . . . . . 25

Regulatory.....................................26

Regulatory Information . . . . . . . . . . . . . . . . . . . . 26

Agency approval . . . . . . . . . . . . . . . . . . . . . . . . 26

4 │

About Your Headset

Product Features

The features of the Dell Pro Stereo Headset UC300 include:

Excellent Sound Quality

The Dell Pro Stereo Headset UC300 features excellent sound clarity – perfect for softphone calls, conference calls, videoconferencing, live presentations and other multimedia applications.

Comfortable Leatherette Design

The Dell Pro Stereo Headset UC300 has soft leatherette padding on the headband and comfortable ear cushions.

Adjustable Speaker Chambers

The Dell Pro Stereo Headset UC300 headset offers adjustable speaker chambers for optimal coupling to the ear.

Microphone with a Superior Noise-Reduction Feature

The microphone comes with a noise-reduction feature to decrease background noise.

Flexible Boom Arm Tip

The flexible boom arm tip ensures ideal microphone placement to decrease background noise.

Intuitive Call-Control Unit

The intuitive call-control unit on the cord makes handling phone calls quick and easy. You can answer, mute and end calls, and adjust the speaker volume, all with the press of a button. This allows you to instantly enjoy the benefits of the Dell Pro Stereo Headset UC300 applications.

About Your Headset │ 5

Plug-And-Play USB Connectivity

The Dell Pro Stereo Headset UC300 is certified and optimized for the leading Unified Communications platforms, e.g. MS Lync and Skype, minimizing the time you need to spend on installation. The plug-and-play connectivity makes it easy to get started. Simply connect the headset to the computer and it is ready to use.

Compatible with Desktop and Mobile Computers

The Dell Pro Stereo Headset UC300 can be used with any computer that has a USB port. Thus you can enjoy hands-free calls from your desktop PC, laptop or tablet of choice.

6 │ About Your Headset

Package Contents

Your headset is shipped with the components shown below.

NOTE: The documents shipped with the headset may vary based on your region.

1 3

2 4

1 Headset 3 Travel pouch

2 Quick Start Guide 4 Warning and Declaration

Package Contents │ 7

Identifying Parts and Controls

Headset

1 Soft leatherette padding 5 USB plug

2 Leatherette ear cushions 6 Noise cancelling microphone

3 Adjustable speaker chambers 7 Flexible boom-arm tip

4 Call-control unit 8 Speakers

8 │ Identifying Parts and Controls

+ 18 hidden pages