Dell Smart Plug-in Version 4.0 For HP Owner's Manual

Dell Smart Plug-in Version 4.0 for HP

Operations Manager 9.0 for Microsoft
Windows

Release Notes

Release Type and Definition

Dell Smart Plug-in (SPI) for HP Operations Manager (HPOM) enables the datacenter
customers to monitor the Dell devices (servers, chassis, remote access controllers, storage,
and network switches) in an environment managed by HP Operations Manager console. Dell
Smart Plug-in for HP Operations Manager also supports console launch of Dell devices and
other Dell tools to perform further troubleshooting and configuration or management
activities.

Version:

4.0 Rev. A00

Release Date:

March 2014

Previous Version:

3.0

Importance

OPTIONAL: Dell recommends the customer to review specifics about the software update to
determine if it applies to your system. The update contains changes that impact certain
configurations, or provides new features that may/may not apply to your environment.

Platforms Affected

Dell PowerEdge Servers (9G-12G):

1900, 1950, 1955, 2900, 2950, 2970, 6950, M520, M605, M610, M610x, M710, M710HD, M805,
M820, M905, M910, M915, M920, R200, R210, R210 II, R320, R410, R510, R515, R520, R610,
R620, R710, R715, R720, R720xd, R415, R420, R805, R810, R815, R820, R905, R910, T100, T105,
T110, T110 II, T310, T320, T410, T420, T610, T620, T710, R920, M620, M420, FC620, FC420,
and FM120

Dell PowerVault NX Storage Arrays (9G-12G):

NX200, NX300, NX3000, NX3100, NX400, NX3200, and NX3300

Dell Chassis:

PowerEdge VRTX (VRTX CMC), PowerEdge M1000e (CMC), PowerEdge FX2 (FX2 CMC), and
PowerEdge 1955 Chassis (DRAC/MC)

Dell EqualLogic PS-Series Storage Arrays:

PS5000, PS5500, PS4000, PS6000, PS6010, PS4100, PS6100, PS6500, PS6510 PS4110, PS6110,
PSM4110, and PS6210

Dell PowerVault MD Storage Arrays:

MD3000, MD3000i, MD3200, MD3200i, MD3220, MD3220i, MD3600i, MD3600f, MD3620i,
MD3620f, MD3260, MD3260i, MD3660i, MD3660f, MD3060e, MD3400, MD3420, MD3800i,
MD3820i, MD3800f, MD3820f, MD3460, MD3860i, and MD3860f

Dell Compellent Storage Arrays:

Series 40 and SC8000

Dell Network Switches:

S25, S50, S55, S60, S4810, S4820T, S5000, and S6000

MXL and MIOA

Z9000

8024, 8132, 8164, 8024F, 8132F, and 8164F

What is supported?

For the list of supported hardware, software, operating systems, web browsers and license
requirements, see "Dell Smart Plug-in Version 4.0 for HP Operations Manager 9.0 for
Microsoft Windows User’s Guide".

What’s new

Dell Smart Plug-in v4.0 for HP Operations Manager 9.0 for Microsoft Windows supports the
following new features:

* Monitoring of the following Dell devices:

- Dell PowerEdge VRTX Chassis

- Dell PowerVault NX and Compellent Storage Arrays

- Dell M-Series, S-Series, Z-Series, and 8000/8100 Series Network Switches

* Support for the following one-to-one Dell device specific console launches

- Dell PowerEdge VRTX Chassis Management Controller (VRTX CMC)

- Dell OpenManage Switch Administrator Console

- Dell Compellent Storage Manager Console

- Dell Switch Telnet Tool

* Support for the following one-to-many Dell device specific console launches

- Dell OpenManage Network Manager Console

- Dell Compellent Enterprise Manager Client Console

* Upgrading Dell SPI v3.0 to Dell SPI v4.0.

* Support for HPOM 9.0 Management Server on Microsoft Windows Server 2012.

* SNMP Traps correlation for Dell iDRAC7 devices.

* Support for SNMPv2 Traps for Dell iDRAC7 devices.

* Support for SNMP Traps for Dell PowerVault MD Storage Arrays.

* View warranty information for the following Dell devices.

- Dell Compellent Storage Arrays

- Dell PowerEdge VRTX

- Dell PowerVault MD Storage Arrays

- Dell Network Switches

* View Alert Knowledge Base (KB) information for Dell PowerEdge VRTX.

Fixes

* In the HPOM Console, the following Dell 12G out-of-band server traps are displayed with
Message Object as "DellOOBServer" instead of the respective object names.

Traps affected:

- Battery Object Traps

- BAT1000 : Battery on <controller name> is missing.

- BAT1008 : Write policy on <controller name> was changed to Write Through.

- BAT1021 : The charge level for the battery on <controller name> is

below the normal threshold.

- BAT1024 : Errors detected with battery on <controller name>.

- BAT1025 : <controller name> is unable to recover cached data from the

Battery Backup Unit (BBU).

- BAT1033 : The battery on <controller name> was removed.

- Controller Object Traps

- CTL48 : A foreign configuration was detected on <controller name>.

- CTL72 : The foreign configuration overflow has occurred on

<Controller name>.

- CTL73 : Foreign configuration is imported only partially. Some

configurations failed to import on <Controller name>.

- PhysicalDisk Object Traps

- PDR73 : Copyback failed from <physical disk> to <physical disk>.

- PDR85 : Security subsystem errors detected for <physical disk>.

- PDR86 : Bad block table on <physical disk> is full.

- PDR95 : Microcode update on <physical disk> has failed.

- PowerSupply Object Traps

- PSU1 : Power supply in <Enclosure name> was disrupted.

- PSU2 : The power supply in <Enclosure name> is switched OFF.

- PSU11 : Power supply in <Enclosure name> has failed.

* The following Dell Server alerts are displayed on the HPOM console with Message Object
as "DellServer" -

- An EMM has been removed

- An EMM has been inserted

Important Notes

To visit Dell TechCenter for accessing whitepapers, blogs, wiki-articles,

Product communities, and forums, see “http://en.community.dell.com/techcenter/systems­management/w/wiki/4115.dell-openmanage-connections-and-integrations.aspx.”

Known Issues

* When you uninstall the Dell SPI, the following error may display:

"The Setup must update files or services not updateable while the system is running. If you
choose to continue, a reboot is required to complete the setup."

You can ignore this error as the uninstallation of the Dell SPI is successful.

* When you uninstall the Dell SPI, the following error is displayed on the HPOM console:
"MMC has detected an error in a snap-in. It is recommended that you shut down and restart
MMC."

When this error occurs, you must close the HPOM console and launch it again.

* The Dell SPI does not support a multi-valued pattern for the fully qualified domain name
(FQDN), IP Address, and Node name for external nodes and managed nodes.

For example, if you have an IP address pattern like 10.44.176.100 and 10.44.176.10 to group
and monitor nodes, the Dell SPI does not recognize the pattern which may result on alerts
not receiving on correct nodes.

* You cannot launch the Dell SPI tools from a HP Operations Manager remote console.

* If the servers are already grouped under Dell Managed Systems and are not reachable
before the SNMP timeout value expires, then the Global Health Status is displayed as critical
against the servers.

* The Dell SPI configurator utility stores and retrieves 'snmptimeout' values only in multiples
of 10.

* When the Auto-grouping policy is scheduled with other Monitoring policies at the same
time, an error message in a pop-up window may be displayed. You can ignore the error
message by clicking OK in the pop-up window.

* Dell Compellent SNMPv2 traps are not associated to the Compellent Management IP
classified in the HPOM console.

* SNMPv2 iDRAC7 Test Trap is not supported in HPOM Management Server.

* For Compellent trap Id 206 (Enclosure Status change) having severity “Informational”, “$10”
will be displayed in the trap text field of the HPOM Console.

* If the Compellent Storage Arrays are added as External nodes and are classified in HPOM,
then the Compellent Storage Manager Console fails to launch from the SNMP trap alert
messages received from those devices.

Limitations

* Warranty report is supported for Dell Compellent device having firmware version 6.4 or
later.

* Dell Compellent traps are associated to the nodes if the firmware version is 6.5.1 or later.

* Correlation and Suppression feature of Dell PowerEdge VRTX CMC traps will exhibit
indeterminate behavior for devices with firmware version less than 1.3.

Installation Prerequisites

For the installation prerequisites, see "Dell Smart Plug-in Version 4.0 for HP Operations
Manager 9.0 for Microsoft Windows Installation Guide."

Installation Instructions

For installation or update related information, see the "Dell Smart Plug-in Version 4.0 for HP
Operations Manager 9.0 for Microsoft Windows Installation Guide."

Installation and Configuration Notes

For installation and configuration related information, see the "Dell Smart Plug-in Version 4.0
for HP Operations Manager 9.0 for Microsoft Windows Installation Guide."

Contacting Dell

NOTE: If you do not have an active Internet connection, you can find contact information
on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability
varies by country and product, and some services may not be available in your area. To
contact Dell for sales, technical support, or customer service issues:

1. Visit support.dell.com.

2. Select your support category.

3. If you are not a U.S. customer, select your country code at the bottom of the
support.dell.com page, or select All to see more choices.

4. Select the appropriate service or support link based on your need.From Dell Support site
access the required documents as follows:–

Go to dell.com/support/manuals.

In the "Tell us about your Dell system" section, under "No", select "Choose from a list of all
Dell products" and click "Continue".

In the Select your product type section, click "Software and Security".

In the "Choose your Dell Software" section, click "Enterprise System Management".

To view the documents, click the required product version.

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