Dell Smart Plug-in Version 1.1 For HP Owner's Manual
Dell Smart Plug-in Version 1.1
For HP Operations Manager
Versions 8.10 and 8.16 For
Microsoft Windows
User’s Guide
Notes, Cautions
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
____________________
Information in this document is subject to change without notice.
© 2010 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, OpenManage™, PowerEdge™, and
PowerVault™ are trademarks of Dell Inc. Microsoft
registered trademarks of Microsoft Corporation in the United States and/or other countries. VMware
and ESXi Server™ are registered trademarks of VMware, Inc. in the United States and/or other
jurisdictions. SUSE
Red Hat Enterprise Linux
countries. Linux
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
October 2010
®
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®
®
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is a registered trademark of Linus Torvalds.
®
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®
Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . 7
Key Features and Benefits of Dell Smart Plug-in . . . . . 7
What’s New in This Release. . . . . . . . . . . . . . . . 9
Supported Dell Devices
Supported Operating Systems
Other Documents You May Need . . . . . . . . . . . . 10
Obtaining Technical Support
. . . . . . . . . . . . . . . . . . 9
. . . . . . . . . . . . . . 10
. . . . . . . . . . . . . . 11
2 Installing and Uninstalling the Dell
Smart Plug-in . . . . . . . . . . . . . . . . . . . . . 13
Accessing Dell Smart Plug-in Installer . . . . . . . . . 13
Before You Begin
Configuring the Management Server for Dell SPI
Configuring User Authorization for WinRM
Configuring the Managed Systems
Installing the Dell SPI
Configuring Communication Parameters
Verifying Dell SPI Installation. . . . . . . . . . . . . . 21
. . . . . . . . . . . . . . . . . . . . 13
. . . . . . . . . . . 16
. . . . . . . . . . . . . . . . . . 17
. . . . . . 18
. . . 14
. . . . 15
Using the Modify Option in the Installer
. . . . . . . . 22
Contents 3
Using the Repair Option in the Installer . . . . . . . . . 23
Upgrading Dell SPI from a Previous Version
. . . . . . 23
Uninstalling the Dell SPI. . . . . . . . . . . . . . . . . 24
3 Using Dell Smart Plug-in (SPI) . . . . . . . 27
Understanding the Dell Smart Plug-in. . . . . . . . . . 27
Deploying the Policies Automatically
Deploying the Policies Manually . . . . . . . . . . . . 29
Auto-grouping Policy
SNMP Interceptor Policies
. . . . . . . . . . . . . . . . . . 29
. . . . . . . . . . . . . . . 31
Dell_Process_SNMPTraps Policy
Dell_Process_SNMPTraps_AckManual
Policy
. . . . . . . . . . . . . . . . . . . . . . . . 32
Understanding Dell SPI Trap Message
Severity . . . . . . . . . . . . . . . . . . . . . . . 32
SNMP Trap Based Severity Propagation
Monitoring the Health of Dell Devices
. . . . . . . . . . 28
. . . . . . . . . 31
. . . . . . 33
. . . . . . . . . 34
4 Contents
Launching Dell OpenManage Server
Administrator
. . . . . . . . . . . . . . . . . . . . . . . 34
Launching Server Administrator from Tools
Launching Server Administrator from the
Node Group . . . . . . . . . . . . . . . . . . . . . 35
Launching Server Administrator from the
Service Map
. . . . . . . . . . . . . . . . . . . . 36
Launching Server Administrator from the
Alert Message . . . . . . . . . . . . . . . . . . . 36
. . . . 35
Launching Distributed Web Server Console . . . . . . 37
Launching the DWS Console from Tools
. . . . . . 37
Launching the DWS Console from the
Node Group . . . . . . . . . . . . . . . . . . . . . 38
Launching the DWS Console from the
Service Map
. . . . . . . . . . . . . . . . . . . . 38
Launching the DWS Console from the
Alert Message . . . . . . . . . . . . . . . . . . . 38
4 Troubleshooting Dell Smart Plug-in
(SPI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Installer Takes Time to Launch . . . . . . . . . . . . . 41
Upgrade Process Stops Responding
. . . . . . . . . . 41
SNMP Trap Messages are Not Created . . . . . . . . . 42
SNMP Traps Received at Wrong Nodes
. . . . . . . . 42
Global Health Status Not Retrieved for
Dell Systems
. . . . . . . . . . . . . . . . . . . . . . . 43
Contents 5
6 Contents
1
Introduction
CAUTION: Perform the procedures in this document only if you have proper
knowledge and experience in using HPOM to avoid data corruption and/or data
loss.
The Dell Smart Plug-in provides grouping and monitoring capability for Dell
systems and enables the users to take remedial action when an inefficient
system is identified. This guide is intended for system administrators
who use Dell Smart Plug-in (SPI) on HP Operations Manager (HPOM)
versions 8.10 and 8.16 for Microsoft Windows
With the integration of Dell SPI into HPOM, you can use the HPOM
console to monitor the availability of your Dell devices that are
discovered in HPOM.
Key Features and Benefits of Dell Smart Plug-in
The Dell SPI consists of different policies and tools that you can deploy on
the management server. It enables you to:
• Create the
group the Dell systems which are discovered either as managed or
external nodes with the supported Windows or Linux operating systems,
or VMware ESXi operating system in the HPOM console.
• Process Simple Network Management Protocol (SNMP) traps generated
by Dell OpenManage Server Administrator (Server Administrator) and
OpenManage Storage Systems’ (Storage Systems) agents running on Dell
systems.
• Periodically monitor the global system health of Dell systems grouped
under the
• Launch Server Administrator web console as a tool from the HPOM
console for troubleshooting the alerts from the Windows and Linux
systems.
• Launch the Distributed Web Server (DWS) console as a tool from the
HPOM console to connect to the ESXi systems, for troubleshooting the
alerts.
Dell Managed Systems
Dell Managed Systems
group.
to monitor Dell systems.
group under the nodes group, and
Introduction 7
Figure 1-1 displays the HPOM console after you have installed Dell SPI.
Dell Service Maps
Dell Managed Systems Node Group
Dell OpenManage Tools
(Server Administrator, and
DWS Server Administrator)
SPI for Dell Devices Policy Group
Figure 1-1. Dell SPI Deployed On HPOM Console
8 Introduction
What’s New in This Release
• Grouping and monitoring Dell Linux systems
–Creating the
view on the HPOM console to display all the Linux systems.
• Grouping and monitoring Dell ESXi systems
–Creating the
view on the HPOM console to display all the ESXi servers.
• Upgrading from Dell SPI version 1.0 to 1.1 using the Dell SPI installer
• Launching the Server Administrator web console from Linux systems
• Custom installation options between Windows, Linux, or ESXi to
monitor either Windows, Linux, or ESXi systems.
• Distributed Web Server (DWS) launch tool integrated with HPOM to
launch the Server Administrator web console for ESXi Server, through
the configured DWS web console URL
• Integration of the Dell SPI configurator – a command line utility to
configure the following parameters:
– SNMP Timeout and retries
– WSMAN username, password, Certificate Authority check,
Common Name check, Revocation check, and WSMAN timeout
– DWS URL for OMSA Launch
Dell Linux Servers
Dell ESXi Servers
service group under the
service group under the
Service Map
Service Map
Supported Dell Devices
Dell SPI for HPOM supports the following Dell devices:
• Dell PowerEdge systems — complete support for systems ranging from
x8xx to xx1x (both inclusive) that have OMSA versions 5.5 to 6.3 and
the supported Windows operating system installed
• Dell PowerEdge systems — complete support for systems ranging from
x9xx to x1xx (both inclusive) that have OMSA versions 6.1 to 6.3 and
ESXi version 4.0 and above installed
Introduction 9
• Dell PowerEdge systems — complete support for systems ranging from
x9xx to x1xx (both inclusive) that have OMSA versions 6.1 to 6.3 and
supported Linux operating system installed
• Dell PowerVault systems — support for Windows systems that have
OMSA versions 5.5 to 6.3 installed
Supported Operating Systems
For the latest information on operating system support for the Dell SPI, see
the Readme file.
The Readme file packaged with the Dell SPI contains information about
the hardware and software requirements for the management station and
the managed nodes, and information about known issues. The readme
file is available on the Systems Management documentation page on the
Dell Support website at support.dell.com/manuals and is also packaged in
the self-extracting executable Dell Smart Plug-in v1.1_A00.exe file.
Other Documents You May Need
In addition to this guide, you can access the following guides available on the
Dell Support website at support.dell.com/manuals. On the Manuals page,
click Software Systems Management. Click the appropriate product link
on the right-side to access the documents:
•The
•The
•The
Dell OpenManage Installation and Security User's Guide
detailed installation procedures and step-by-step instructions for
installing, upgrading, and uninstalling Server Administrator for each
supported operating system.
Dell OpenManage Server Administrator User’s Guide
information about setting up and using OpenManage Server
Administrator on Dell systems with various operating systems
installed on them.
Dell OpenManage Server Administrator Compatibility Guide
compatibility information about Server Administrator installation and
operation on various hardware platforms (or systems) running
supported operating systems.
provides
provides detailed
provides
10 Introduction
•The
•The
•The
•The
•
Dell OpenManage Server Administrator Messages Reference Guide
lists the messages that are displayed in your Server Administrator home
page Alert log or on the event viewer of your operating system. This guide
explains the text, severity, and cause of each service alert message that the
Server Administrator issues.
Dell OpenManage Server Administrator Command Line Interface
User's Guide
Server Administrator, including an explanation of the command line
interface (CLI) commands to view system status, access logs, create
reports, configure various component parameters, and set critical
thresholds.
Dell OpenManage With VMware ESX/ESXi 4 Systems Management
Guide
information for running the Dell OpenManage systems management
software suite on VMware ESX 4 and VMware ESXi 4 software for
Dell PowerEdge systems. To access this guide, click
SoftwareVirtualization Solutions VMware Software on
support.dell.com/manuals
SNMP Trap Correlation Guide
SNMP Trap correlation.
For information on terms used in this document, see the Glossary on
the Dell Support website at support.dell.com/manuals.
documents the complete command line interface for
provides installation steps, usage guidelines, and support
.
provides information on
Obtaining Technical Support
For assistance and information about Dell SPI, see the Dell Support website
at support.dell.com.
Introduction 11
12 Introduction
2
Installing and Uninstalling the Dell Smart Plug-in
You must install the pre-requisite softwares on your management server and
managed systems before installing the Dell Smart Plug-in(SPI).
A complete list of software requirements is provided in the Dell SPI readme.
The readme is available with the Dell SPI installer and on the Systems
Management documentation page on the Dell Support website at
support.dell.com/manuals.
Accessing Dell Smart Plug-in Installer
The Dell SPI (Dell Smart Plug-In v1.1.msi), and readme file are packaged in
the self-extracting executable Dell Smart Plug-in v1.1_A00.exe file. You can
download the installer from the Dell Support website at support.dell.com.
Before You Begin
Before you begin installing Dell SPI, you must:
• Configure the management server
• Configure the managed system
• Download the Dell SPI self-extracting executable from the Dell Support
website.
Installing and Uninstalling the Dell Smart Plug-in 13
Configuring the Management Server for Dell SPI
To configure the management server for Dell SPI:
NOTE: You must have domain administrator privileges on the HP Operations
Manager (HPOM) management server where you install the Dell SPI, and ensure
that you also have WinRM privileges on the system in case you want to monitor Dell
ESXi systems. For more information on configuring the WinRM privileges, see
"Configuring User Authorization for WinRM" on page 15.
1
Install HPOM version 8.10 or 8.16 for Microsoft Windows with the latest
patches on the management server.
HPOM, see the HP Operations Manager Installation Guide
the HP Support website.
2
Install and enable the Simple Network Management Protocol (SNMP)
service to establish communication between the management server and
the managed node.
3
Ensure that you install the Windows Management Instrumentation
(WMI) Windows Installer Provider on the management server.
To install the WMI Windows Installer Provider on Windows 2003
systems:
a
Navigate to
b
Click
Component Wizard
c
On the
Monitoring Tools
d
Select
Settings Control Panel Add/Remove Programs
Add/Remove Windows Components
is displayed.
Windows Components Wizard
and click
WMI Windows Installer Provider
is installed on the management server.
4
Ensure that you install the WMI SNMP Provider on the management
server.
For more information on installing
available on
. The
Windows
, select
Management and
Details
.
and click OK. The provider
.
14 Installing and Uninstalling the Dell Smart Plug-in
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