Dell Server Update Utility Version 6.3 User Manual

Dell OpenManage

Server Update Utility 6.3

User’s Guide

Notes and Cautions

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

__________________

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell™, the DELL™ logo, OpenManage™, and PowerEdge™ are trademarks of Dell Inc.VMware trademarks of VMware, Inc. in the United States and/or other jurisdictions. Microsoft Windows Server Corporation in the United States and/or other countries. Novell trademarks of Novell, Inc. in the United States and other countries. Red Hat Enterprise Linux registered trademark of Red Hat, Inc. in the United States and other countries. Linux trademark of Linus Torvalds. Citrix of Citrix Systems, Inc. and/or one or more of its subsidiaries, and may be registered in the United States Patent and Trademark Office and in other countries.

Other trademarks and trade names may be used in this publication to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

, Active Directory®, and Internet Explorer® are registered trademarks of Microsoft

, ESX Server™, and ESXi Server™ are registered trademarks or

, NetWare®, and SUSE® are registered

and XenServer® are either trademarks or registered trademarks

, Windows®,

is a registered

is a

July 2010

Contents

1Overview. . . . . . . . . . . . . . . . . . . . . . . . . . 7

What’s New in This Release? . . . . . . . . . . . . . . . 7

Features From Previous Release . . . . . . . . . . . . . 7

Supported Operating Systems

Microsoft Windows Operating Systems

Linux Operating Systems

. . . . . . . . . . . . . . . 7

. . . . . . . 7

. . . . . . . . . . . . . . . 8

Virtualization Operating Systems . . . . . . . . . . 8

GUI and CLI . . . . . . . . . . . . . . . . . . . . . . . . 9

Overview

Dell OpenManage Server Update Utility (SUU) is an application that identifies and applies updates to your system. You can use SUU to update your Dell system or to view the updates available for any system supported by SUU.

SUU compares the versions of components currently installed on your system with the update components packaged on the Dell Server Updates DVD. SUU then displays a Comparison Report of the versions and provides the option of updating the components.

NOTE: Only users with administrator (Microsoft Windows) or root (Linux) privileges

can perform updates with SUU.

What’s New in This Release?

From SUU 6.3 onwards, SUU auto-launch displays the Repository Manager GUI when you insert the SUU DVD in an unsupported system that has Microsoft Windows as the operating system.

NOTE: If the operating system is not Microsoft Windows, the SUU GUI is displayed.

You can use the Repository Manager (RM) to view, manage, and create custom repositories from the SUU repository available on the SUU media.

Also, if you have Internet connectivity, the Comparison Report displays a link for each listed update. Clicking the link redirects you to the Dell Support website at support.dell.com.

Features From Previous Release

In SUU 2.0.0, IPMI drivers were installed as part of the Linux operating system installation. You cannot install IPMI drivers using SUU. Also, SUU does not check for IPMI driver installation.

Overview 7

Supported Operating Systems

Microsoft Windows Operating Systems

• Microsoft Windows Server 2003 R2 Web, Standard and Enterprise Editions with SP2 (32-bit /x86)

• Microsoft Windows Server 2003 R2 Standard, Enterprise, and Datacenter x64 Editions with SP2

• Microsoft Windows Small Business Server 2003 Standard and Premium Editions with SP2

• Microsoft Windows Server (32-bit /x86) with SP2

• Microsoft Windows Server 2008 Core Standard, Enterprise, and Datacenter Editions (x64) with SP2

• Microsoft Windows Essential Business Server 2008 Standard and Premium Editions

• Microsoft Windows Small Business Server 2008 Standard and Premium Editions

• Microsoft Windows Storage Server 2008 R2 Express, Workgroup, Standard, and Enterprise Editions

• Microsoft Windows Unified Data Storage Server 2008 Workgroup, Standard, and Enterprise Editions

• Microsoft Windows Server 2003 Compute Cluster Edition and Microsoft Windows Server 2008 HPC Edition

2008 Core Web, Standard, and Enterprise Editions

Linux Operating Systems

• SUSE Linux Enterprise Server 11 SP1

• SUSE Linux Enterprise Server 10 SP3

• Red Hat Enterprise Linux 5 server (Update 5) (x86_32)

• Red Hat Enterprise Linux 5 server (Update 5) (x86_64)

• Red Hat Enterprise Linux 4.8 server (x86_32)

• Red Hat Enterprise Linux 4.8 server (x86_64)

8 Overview

Virtualization Operating Systems

• VMware ESX Version 4.0 Update 1

•VMware ESXi Version 4.1

•VMware ESXi Version 4.0

• Citrix XenServer 5.6

• Microsoft Hyper-V Server 2008 R2

For detailed information about the various Dell systems and operating systems that SUU is supported on, see the This guide is available on the Dell Support website at support.dell.com/manuals.

Dell Systems Software Support Matrix

GUI and CLI

SUU is both a Graphical User Interface (GUI) and a Command Line Interface (CLI) -based application.

You can use the GUI to:

• View a Comparison Report that displays your system components and applicable components in the repository.

• Perform an upgrade, downgrade, or an update.

• Browse the repository.

For information on using the GUI, see "Using the Graphical User Interface".

You can use the CLI to:

• Run commands for performing comparisons and updates.

• View the update progress.

For information on using the CLI, see "Using the Command Line Interface".

Overview 9

Using the Graphical User Interface

The Graphical User Interface (GUI) provides an interactive approach to perform comparisons and updates using Server Update Utility (SUU).

To launch the GUI, insert the Dell Server Updates DVD into the DVD drive. If SUU does not launch automatically, navigate to the Dell Server Updates DVD root directory and launch suulauncher.exe (for Windows systems) or type suu -g (for both Windows and Linux systems) in a command window.

In the GUI, you can start with a comparison of the components in your Dell system and the components in the repository. You can then proceed to upgrade, downgrade, update components, or you can browse the repository for components.

Whenever SUU inventories your system for the list of components installed, a progress bar that shows the progress of the inventory collection is displayed. After the progress bar completes 100%, SUU displays the Comparison Report.

In the Comparison Report, SUU provides the option of updating the components. In the SUU GUI, for each listed update, a link is provided. When you click the link, a browser window opens and navigates to the URL of that component on support.dell.com if you have Internet connectivity.

NOTE: If you do not have network connectivity, the links are not displayed on the

SUU GUI.

NOTE: On the Red Hat Enterprise Linux Server version 5 operating system, DVDs are

auto-mounted with the use the autorun feature or run any executable from the DVD. You need to manually mount the DVD and then run the executables.

-noexec mount option. This option does not allow you to

NOTE: Ensure that the path from which you run SUU does not exceed

260 characters on the Windows operating system. On Linux systems, ensure that the path from which you run SUU does not exceed 4096 characters.

Prerequisites

When you start SUU, SUU performs a prerequisites check. In the prerequisites check, SUU scans your system to determine if a hardware or software update is required. When the scan is complete, SUU displays the list

Using the Graphical User Interface 11

of components whose prerequisite conditions are not met. The list of components may comprise hardware components, the Dell OpenManage component (software component), or hardware and software components.

If the components in your system meet the prerequisite conditions, SUU does not display the prerequisite failure messages. SUU displays the Comparison Report instead.

Software Prerequisite Failure

If the list of components that failed the prerequisite check comprises the Dell OpenManage component (software component), SUU displays a software prerequisite failure message as shown in Figure 2-1.

Figure 2-1. Software Prerequisite Failure Message

Fixing the Software Prerequisite Failure

Install the Dell OpenManage component version 4.3 or later before proceeding with the software upgrade. If the Dell OpenManage component is of a version earlier than 4.3, the prerequisites check fails.

To install the Dell OpenManage component, see the Dell OpenManage Server Administrator Installation Guide on the Dell Support website at support.dell.com/manuals or on the

Documentation

DVD.

Dell Systems Management Tools and

You can also click Continue to proceed with the update of hardware components, if applicable. If you click Continue, the row for the Dell OpenManage component is disabled in the Comparison Report as shown in Figure 2-2.

12 Using the Graphical User Interface

Figure 2-2. Dell OpenManage Component Disabled

Hardware Prerequisites Failure

If the list of components that failed the prerequisite check comprises hardware components, SUU displays a message as shown in Figure 2-3.

Figure 2-3. Hardware Prerequisite Failure Message

Fixing the Hardware Prerequisite Failure

Install the hardware prerequisites before proceeding with the upgrade, downgrade, or update. You can also click Continue to proceed with the upgrade of the Dell OpenManage component, if applicable. To install the hardware prerequisites:

Go to the Dell Support website at

Click the icon seen below

Drivers & Downloads

support.dell.com

Using the Graphical User Interface 13

In the

Drivers and Downloads

•Click

Enter the service tag of your Dell system in the and click

From the

Networking

From the

From the and click

From the

Select Model

Enter a Tag

. Proceed to step 9.

under the

Select Your Product Family

Select Your Product Line

Select Your Product Model

Confirm

Operating System

page, perform either of the following steps:

Choose a Model

Choose by Service Tag

section. Proceed to step 5.

section.

Enter a service tag

menu, select

Servers, Storage,

PowerEdge Server

list, select your PowerEdge system,

and

Driver Language

drop-down menus,

select the appropriate operating system and language for your system.

From the

From the table of results displayed, click

Prerequisites v1.0

Click

Software and Hardware Prerequisites Failure

If the list of components for which the prerequisites failed, comprises the Dell OpenManage component (software component) and the hardware components, SUU displays a prerequisite failure message as shown in Figure 2-4.

Figure 2-4. Software and Hardware Prerequisite Failure Message

Fixing the Hardware and Software Prerequisite Failure

You cannot proceed with any hardware or software upgrades without installing the Dell OpenManage component or the hardware prerequisites. To install the Dell OpenManage component, see the Dell OpenManage Server Administrator Installation Guide on the Dell Support website at support.dell.com/manuals or on the

Documentation

in "Hardware Prerequisites Failure".

Yo u c an cl i ck Continue to view the Comparison Report. All the rows in the Comparison Report are disabled as both, the hardware and software components, failed to meet the prerequisite conditions.

DVD

. To install the hardware prerequisites, perform the steps

Dell Systems Management Tools and

Using the Graphical User Interface 15

Continuing With the Upgrade, Downgrade, or Update

Select the packages you want to upgrade. You can also downgrade newer versions of components on your system to the corresponding component version contained in the Dell Server Updates DVD. For more information about downgrading components, see "Downgrading Components".

CAUTION: Do not remove the

you are running SUU.

NOTE: When you perform an upgrade, downgrade, or update, SUU copies all the

update packages into a temporary directory on the system. The directory is

%systemdrive%

< SUU deletes this temporary directory after the update/upgrade/downgrade process is complete. If a reboot is required to complete the update/upgrade/downgrade process, the directory is saved until the reboot process is complete.

>:\dell\suu in Microsoft Windows and /var/log/dell/suu in Linux.

Dell Server Updates

DVD from the DVD drive when

Checking the SUU Version

From SUU 2.0.0 onwards, when you launch SUU, a warning message is displayed if you are not using the latest SUU version and if a version newer than your current version is available.

Figure 2-5. Version Warning

NOTE: The warning message is displayed only if you are running an older version

of SUU.

You can download the latest version of SUU from the Dell Support site at support.dell.com. However, if you want to continue using your current version, click OK to continue.

16 Using the Graphical User Interface

Comparing System Components With the SUU Repository Components

SUU compares the components installed on your system with the component versions available in the repository and displays the results in a Comparison Report. To view the Comparison Report, click your system’s host name displayed in the left window directory tree.

NOTE: If your system’s host name does not appear in the tree, either you do not

have the correct user privileges, or your system does not support SUU. However, you can still browse the repository.

The Criticality column in the Comparison Report denotes the importance of applying the update. There are four levels of criticality: Urgent, Recommended, Optional, and Inapplicable. These levels are described in Ta b l e 2 - 1 .

Table 2-1. Criticality Levels

Criticality Level Status

Urgent It is highly recommended to apply this update as soon as

possible. The update contains changes to improve the reliability and availability of your Dell system.

Recommended It is recommended to apply this update during your next

scheduled update cycle. The update contains feature enhancements or changes that help keep your system software current and compatible with other system modules (firmware, BIOS, drivers, and software).

Optional It is recommended that you review the specifics about the

update to determine if it applies to your system. The update contains changes that impact only certain configurations, or provides new features that may/may not apply to your environment.

Inapplicable This update is not applicable on your system.

The component version on your system equals the repository version and hence, no update is required.

For every component on your system that is current with the version in the SUU repository, SUU displays a green checkmark icon .

Using the Graphical User Interface 17

For system components that are newer than the repository version components, SUU automatically enables the Enable Downgrade check box if the Comparison Report lists only the components to be downgraded and no components to be upgraded.

If the Comparison Report lists both upgrade and downgrade components, you must select the components to be downgraded, select the Enable Downgrade check box, and click the Downgrade button to downgrade these system components to the repository versions. For information on downgrading components, see "Downgrading Components".

SUU displays the Inapplicable icon if the component version on your system equals the repository version. In that case, the update is not applicable on your system.

If the upgrade components are available, SUU enables the Upgrade button on the upper right corner of the Comparison Report (see Figure 2-7). For information on upgrading components, see "Upgrading Components".

NOTE: You cannot use SUU to update any firmware or device driver installed on your

system that does not match a comparable repository component. You must manually update components installed on your system that do not compare with the repository.

If the Upgrade, Downgrade, or Update button is disabled, one of the following may apply:

• The components on your system are current and do not need to be upgraded.

• The prerequisite check failed. See "Prerequisites" for more information.

NOTE: If the Comparison Report displays the same package name for more than one

component in your system, and these components require an Upgrade, it means that a single execution of the package is sufficient to update all the components. Therefore, in the GUI, when you select/deselect one component, all other components that have the same package name are selected/deselected by default.

18 Using the Graphical User Interface

+ 46 hidden pages

Dell Server Update Utility Version 6.3 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Overview

What’s New in This Release?

Features From Previous Release

Supported Operating Systems

Microsoft Windows Operating Systems

Linux Operating Systems

Virtualization Operating Systems

GUI and CLI

Other Documents You Might Need

Using the Graphical User Interface

Prerequisites

Software Prerequisite Failure

Hardware Prerequisites Failure

Software and Hardware Prerequisites Failure

Fixing the Hardware and Software Prerequisite Failure

Continuing With the Upgrade, Downgrade, or Update

Checking the SUU Version

Comparing System Components With the SUU Repository Components