Dell Server Pro Management Pack 3.0.1 User Manual

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Dell Server PRO Management Pack 3.0.1 for Microsoft System Center Virtual Machine Manager

User's Guide

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Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

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Contents

1 Introduction..................................................................................................................................5

What's New in This Release.....................................................................................................................................5

Overview...................................................................................................................................................................5

Related Terms...........................................................................................................................................................6

What is a PRO Tip..................................................................................................................................................... 6

Features and Functionalities.....................................................................................................................................6

Understanding PRO Tip Management...................................................................................................................... 6

Supported Operating Systems..................................................................................................................................7

2 Using Dell Performance Resource Optimization Pack..........................................................9

Planning The Environment For PRO Tips.................................................................................................................. 9

Monitoring Using VMM............................................................................................................................................ 9

Implementing Recovery Actions...................................................................................................................... 10

Related Documentation and Resources.................................................................................................................11

Alerts View....................................................................................................................................................... 11

State View........................................................................................................................................................ 12

Using Health Explorer to Reset Alerts.................................................................................................................... 12

Overriding Recovery Actions..................................................................................................................................13

Alerts and Recovery Actions.................................................................................................................................. 14

3 Related Documentation and Resources................................................................................25

Security Considerations..........................................................................................................................................25

Other Documents You May Need........................................................................................................................... 25

Contacting Dell....................................................................................................................................................... 25

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Introduction

This document is intended for system administrators who use the Dell Server PRO Management Pack (Dell PRO Pack) to monitor Dell systems and take remedial action when an inefficient system is identified.

The Dell PRO Pack 3.0.1 integrates with the following:

• Microsoft System Center 2012 R2 Operations Manger

• Microsoft System Center 2012 SP1 Operations Manger

• Microsoft System Center 2012 Operations Manger

• Microsoft System Center Operations Manager 2007 R2

• Microsoft System Center 2012 R2 Virtual Machine Manager (VMM)

• Microsoft System Center 2012 SP1 Virtual Machine Manager (VMM)

• Microsoft System Center 2012 Virtual Machine Manager (VMM)

This integration enables you to proactively manage virtual environments and ensure high availability of your Dell systems.

To implement PRO Pack, see the

Manager Installation guide

NOTE: All references to Operations Manager in this document is applicable to Microsoft System Center 2012 R2 Operations Manager, Microsoft System Center 2012 SP1 Operations Manger, Microsoft System Center 2012 Operations Manger, and Microsoft System Center Operations Manager 2007 R2, unless otherwise specified.

Dell Server PRO Management Pack 3.0.1 for Microsoft System Center Virtual Machine

Also, see Features and Functionalities.

CAUTION: Due to the possibility of data corruption and/or data loss, it is recommended that the procedures in this document should be performed only by personnel with knowledge and experience of using the Microsoft Windows operating system and all supported versions of Operations Manager and Virtual Machine Manager.

NOTE: The readme contains information on the software and management station requirements, and known issues of Dell Pro Pack 3.0.1. The readme, DellMPv301_PROPack_Readme.txt, is packaged in the self-extracting executable file OMConnectionsEnterpriseSystemsManagement and then search for Dell Server Pro Management Pack 3.0.1 for Microsoft System Center Virtual Machine Manager.

Dell_PROPack_v3.0.1_A00.exe. However, for the latest readme, see dell.com/

What's New in This Release

This release of PRO Pack supports the following:

• Microsoft System Center 2012 R2 Operations Manger

• Microsoft System Center 2012 R2 Virtual Machine Manager (VMM)

Overview

Operations Manager uses PRO-enabled Management Pack to collect and store information on Dell hardware along with a description of their health status. Dell PRO Pack works with Operations Manager and VMM 2012 to manage Dell physical devices and their hosted virtual machines (VMs) using this available health information. Dell PRO Pack

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recommends remedial actions when monitored objects transition to an unhealthy state (for example, virtual disk failure or predictive drive error), by leveraging the monitoring and alerting capabilities of Operations Manager and remediation capabilities of VMM.

Also see:

Features and Functionalities

Understanding PRO Tip Management

Alerts and Recovery Actions

Related Terms

•

A managed system

and managed using Operations Manager and VMM. It is managed locally or remotely using supported tools.

•

A management station

Manager and VMM installed to manage virtual workloads.

is a Dell system running the Dell OpenManage Server Administrator (OMSA), which is monitored

managing station

is a Microsoft Windows based Dell system that has the Operations

What is a PRO Tip

PRO (Performance and Resource Optimization) Tip is a feature that monitors the virtual infrastructure and provide alerts when there is an opportunity to optimize the usage of these resources. A PRO Tip window contains the description of the event that generated the PRO Tip and the suggested remedial action. This feature allows you to perform a load-balance of VMs between physical hosts, when specific threshold values are reached. Alternatively, you can migrate VMs when a hardware failure is detected.

The PRO Tip window in the VMM Administrator console enables you to view active PRO Tips for the host groups. The Operations Manager console displays the corresponding alerts as well, to ensure a consistent monitoring experience.

You can manually implement the recommended action mentioned in the PRO Tip. You can also configure the PRO tip to automatically implement the recommended action.

Features and Functionalities

Dell PRO Pack:

• Performs PRO-management of Dell PowerEdge systems running Microsoft Hyper-V platforms, by continually monitoring the health of the physical and virtual infrastructure.

• Works with Operations Manager and VMM to detect events such as loss of power supply redundancy, higher temperature than threshold values, system storage battery error, virtual disk failure, and so on. For more information on events supported by Dell PRO Pack, see Alerts and Recovery Actions.

• Generates PRO Tip when the monitored hardware moves to an unhealthy state.

• Performs VM live migration with no downtime. For more information, see VM Live Migration.

• Overrides Dell PRO Pack default recovery actions. For more information, see Overriding Recovery Actions.

• Minimizes downtime by implementing the remedial action provided on PRO Tips. The two remedial actions are:

– Restrict: In this mode, it is recommended that servers are made temporarily unavailable for placing new VMs till

the maintenance tasks are complete.

– Restrict and migrate: In this mode, it is recommended that all running VMs are migrated from an unhealthy

server to a healthy server to prevent loss of service. For more information, see Implementing Recovery Actions.

Understanding PRO Tip Management

This section explains a typical Dell PRO Pack setup and the sequence of events involved in PRO tip management.

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Figure 1. Interaction of Components

In the figure, a group of PowerEdge systems act as the managed systems and two PowerEdge systems act as management stations hosting the Operations Manager and VMM. OMSA generates alerts with corresponding severity when there is a transition to an unhealthy state. Dell PRO Pack monitors the same alerts for PRO. Dell PRO Pack maps the OMSA alerts with its remedial action.

The following table describes the sequence of events that occur in PRO Tip management.

Sequence Number Event

1 Operations Manager agents on the host are enabled to detect the warning, error, or failure alerts

that are generated by OMSA.

2 Alert is sent to Operations Manager.

3 Operations Manager console displays active PRO alerts.

4 Operations Manager notifies the alert and the associated PRO Tip ID to VMM.

5 VMM displays a corresponding entry in the PRO Tip window with remedial action.

6 Implement the PRO Tip to enable recovery action on the managed system by placing the

managed system in the Restrict mode or Restrict and Migrate mode.

7 VMM notifies Operations Manager about the successful completion of the recovery action.

8 The VMM console displays the status of the PRO Tip as Resolved after it is successfully

implemented.

9 PRO Tip disappears from VMM PRO Tip window.

10 PRO Active alert disappears from Operations Manger.

For more information on the type of events and the associated remedial actions, see Alerts and Recovery Actions.

Supported Operating Systems

The Dell PRO Pack supported operating systems on the managed system and management station are as follows:

Managed system:

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The managed system for PRO Pack is a Virtual Machine Manager Server. For more information, see technet.microsoft.com/en-us/library/gg610649.aspx.

Management station:

For the list of supported configurations of Operations Manager and VMM, see the following:

• Operations Manager 2012 R2 or Operations Manager 2012 SP1 or Operations Manager 2012 technet.microsoft.com/en-us/library/hh205990.aspx

• Operations Manager 2007 R2 - technet.microsoft.com/en-us/library/bb309428.aspx

• System Center 2012 R2 Virtual Machine Manager or System Center 2012 SP1 Virtual Machine Manager or System Center 2012 Virtual Machine Manager - technet.microsoft.com/en-us/library/gg610562.aspx

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Using Dell Performance Resource Optimization Pack

This chapter suggests steps to use PRO Pack.

Planning The Environment For PRO Tips

You can plan for enabling the PRO Monitors that are relevant for the environment. By default, all the PRO Monitors are disabled in the Dell PRO Pack. For the list of alerts and the recovery actions, see Alerts and Recovery Actions. Select the alerts that you want to enable. Using OpsMgr Authoring Console (or) Authoring Pane in OpsMgr Console, create an override for the management packs that enables the relevant PRO Monitors.

Steps for enabling the PRO Monitors are as follows:

1. Launch OpsMgr console.

2. From the navigation pane, click Authoring.

3. In the Authoring tab, select Management Pack Objects → Monitors .

4. Click Change Scope at the top of the screen.

The Scope Management Pack Objects screen is displayed.

5. Select View all targets and in Look for enter Dell PRO.

6. Select Dell PROPack Class for Discovery and click OK.

7. Expand Entity Health → Availability.

8. From the listed monitors, right-click the monitors you want to enable, and select enable → Overrides → Override

the Monitors → For all objects of class: Dell PROPack Class for Discovery .

The Override Properties page is displayed.

9. Select Enabled and set Override Value to True and click OK.

To view the Dell PRO Monitored Servers Health updates, the next cycle of Dell PRO Monitored Servers discovery and monitoring must complete.

Monitoring Using VMM

You can manage the health of the virtualized environment using PRO Tips displayed on the VMM console.

To see the PRO Tip window, click the PRO menu on the toolbar, as shown in the following figure.

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Alternatively, if you select the Show this window when new PRO Tips are created option in the PRO Tip window, the window automatically opens on the VMM console when a PRO Tip is generated.

The PRO Tip window displays information such as source, tip, and state of the PRO Tip in a tabular format. The window also displays description of the problem that triggered the alert, the cause, and the suggested remedial action for recovery.

Implementing Recovery Actions

The PRO Tip window provides an option to either implement or dismiss the recommended action. If you select Implement, VMM implements one of the recovery tasks described below, based on the nature of the alert.

Placing the Host in Restrict Mode

Placing a host in Restrict mode prevents assignment of workload to the host until the problem is solved. In this mode, the host still receives alerts on the Operations Manager and associated PRO Tips on the VMM.

The system health conditions that can trigger the maintenance are non-critical hardware alerts on the virtualization host such as, ambient chassis temperature warning on a Dell PowerEdge virtualization host system.

Migration of Virtual Machines

The PRO Tip management pack uses VMM algorithms to move VMs from the affected system to a healthy one. For more information on the VMM algorithms, see the Microsoft documentation at technet.microsoft.com/en-us/library/ hh801542.aspx.

The requirements for identifying a healthy system and moving the VMs are as follows:

• Hardware requirements — Requirements that a host must meet to run VMs. For example, sufficient memory and storage.

• Software requirements — Requirements if met by the host, allows a virtual machine to perform more optimally. For example, CPU allocation, network bandwidth, network availability, disk IO bandwidth, and free memory.

VMM assigns a star rating to hosts in a range of zero to five. If a hardware requirement is not met, for example, insufficient hard disk and memory capacity, the host automatically gets zero star and VMM does not allow you to place a VM on that host.

The system health conditions that trigger migration of VMs are hardware failure alerts on a virtualization host, such as virtual disk failure and predictive drive error. Dell PRO Pack migrates VMs with the Running status. It does not migrate VMs with status such as Stop, Pause, and Saved. This is based on the star rating of the associated servers.

After you successfully implement the recovery task, the following changes take place:

• The status of PRO Tip changes to Resolved and the PRO Tip entry moves out of the PRO Tip window.

• Corresponding alert disappears in the Operations Manager Alert View.

• An entry is displayed in the Jobs section on the VMM console. This entry displays the status of the job as Completed, as shown in the following figure.

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PRO Tip implementation of moving VMs can fail if no other healthy hosts are available in the host group or host cluster. In such a case, the PRO Tip window displays the state of the corresponding PRO Tip as Failed, and the reason is elaborated in the Error section. The status of the corresponding entry in the Jobs section on the VMM console is also display as Failed.

NOTE: In the PRO Tip window the failure message is updated dynamically. However, to refresh the data, you have to click outside the PRO Tip window and then click again to bring the window in focus.

If you select Dismiss, the PRO Tip is not executed and the following changes take place:

• The PRO Tip is removed from the VMM PRO Tip console.

• The alert in Operations Manager is removed from the Dell Server PRO Alerts. For more information, see Using Health Explorer to Reset Alerts.

VM Live Migration

As a connected user, during live migration, you can migrate a VM from one node of a Windows Server 2008 R2 failover cluster to another node in the same cluster without any downtime or interruption.

The difference in quick migration and live migration is that there is a downtime in quick migration whereas, there is no downtime in live migration.

NOTE: Windows Server 2008 Hyper-V supports quick migration. Windows Server 2008 R2 Hyper-V supports both quick migration and live migration.

Using Health Explorer to Reset Alerts

Health Explorer enables you to view and take action on alerts. When you select Dismiss in the PRO Tip window, the alert is removed from it.

To manually reset the alert:

1. On the Actions menu, click Health Explorer .

2. Right-click the alert that you want to close.

3. Select Reset Health. The alert disappears from the PRO Tip window.

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Overriding Recovery Actions

PRO Pack 3.0.1 supports two recovery actions. The following flag values trigger the respective recovery action:

• 1: For migration

• 2: For placing the server in restricted mode

You can override the default recovery action by changing the default recovery action flag value. For example, change the recovery flag value from 2 to 1 using the overrides option provided in Operations Manager console. After overriding the default value to 1, and implementing PRO Tip, recovery action triggers migration of VMs from the host. If you enter any other value other than 1 and 2, PRO Tip implementation fails, and an error message is displayed.

To override the recovery action:

1. Click the Authoring tab in Operations Manager.

2. Browse to Authoring → Management Pack Objects → Monitors

3. Search for the Dell PRO Pack monitors.

4. Select the monitor which you intend to override.

5. Right-click and select Overrides → Override Recovery → <monitor> .

6. Select the Override check box.

7. Change the value of Override Value.

NOTE: When you select Enable, Operations Manager performs an auto-implementation for the unit monitor. Since this involves VMM migration, review and set the values accordingly.

8. Select the Enforce option.

9. Click Apply

CAUTION: Saving the settings in the default management pack, creates a dependency between PRO Pack and the management pack. When you remove or delete PRO Pack, you must delete the default management pack as well, as it contains default settings for Operations Manager. Hence, it is recommended that you save settings using a new MP.

10. Click OK .

11. Generate an alert and PRO Tip.

12. Select Implement PRO Tip.

This verifies that the overridden recovery action is successful.

Figure 2. Override Properties

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Alerts and Recovery Actions

The following table lists the alerts and the recommended remedial actions:

Dell Event ID Alert Description on

Operations Manager and PRO Tip in VMM

1053 Temperature sensor

detected a warning value

1054 Temperature sensor

detected a failure value

1104 Fan sensor detected a

failure value

1154 Voltage sensor

detected a failure value

Severity Alert Cause Dell PRO Tip

Warning A temperature sensor

on the backplane board, system board, CPU, or drive carrier in the specified system exceeded its warning threshold value.

Error A temperature sensor

on the backplane board, system board, CPU, or drive carrier in the specified system exceeded its failure threshold value.

Error A fan sensor in the

specified system detected the failure of one or more fans.

Error A voltage sensor in the

specified system exceeded its failure threshold value.

Recommended Remedial Action

Restrict

Restrict and Migrate

Restrict

Restrict and Migrate

1203 Current sensor

detected a warning value

1204 Current sensor

detected a failure value

1305 Redundancy degraded Warning A power supply sensor

1306 Redundancy lost Error A power supply has

Warning A current sensor in the

specified system exceeded its warning threshold value.

Error A current sensor in the

specified system exceeded its failure threshold value.

reading in the specified system exceeded a warning threshold.

been disconnected or has failed.

Restrict

Restrict and Migrate

Restrict

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Dell Event ID Alert Description on

Operations Manager and PRO Tip in VMM

Severity Alert Cause Dell PRO Tip

Recommended Remedial Action

1353 Power supply detected

a warning

1354 Power supply detected

a failure

1403 Memory Device Status

Warning

1404 Memory Device Error Error A memory device

1703 Battery sensor

detected a warning value

Warning A power supply sensor

reading in the specified system exceeded definable warning threshold.

Error A power supply has

been disconnected or has failed.

Warning A memory device

correction rate exceeded an acceptable value.

correction rate exceeded an acceptable value, a memory spare bank was activated, or a multibit ECC error occurred.

Warning A battery sensor in the

specified system detected that a battery is in a predictive failure state.

Restrict

Restrict and Migrate

Restrict

2048 Device Failed Error Critical A storage component

such as a physical disk or an enclosure has failed. The failed component may have been identified by the controller while performing a task such as a rescan or a check consistency.

2056 Virtual Disk Failed Critical One or more physical

disks included in the virtual disk have failed.

2057 Virtual Disk Degraded

Warning

Warning This alert message

occurs when a physical disk included in a redundant virtual disk fails.

Restrict and Migrate

Restrict

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Dell Event ID Alert Description on

Operations Manager and PRO Tip in VMM

Severity Alert Cause Dell PRO Tip

Recommended Remedial Action

2076 Virtual Disk Check

Consistency Failed

2082 Virtual Disk Rebuild

Failure

2083 Physical Disk Rebuild

Failed

2094 Predictive Failure

reported

2100 Temperature

exceeded Maximum Warning Threshold

2101 Temperature dropped

below Minimum Warning Threshold

Critical A physical disk

included in the virtual disk failed or there is an error in the parity information.

Critical A physical disk

included in the virtual disk has failed or is corrupt.

Critical A physical disk

included in the virtual disk has failed or is corrupt.

Warning The physical disk is

predicted to fail.

Warning The physical disk

enclosure is too hot. A variety of factors can cause the excessive temperature.

Warning The physical disk

enclosure is too cool.

Restrict and Migrate

Restrict

2102 Temperature

exceeded Maximum Failure Threshold

2103 Temperature dropped

below the Minimum Failure Threshold

2112 Enclosure shutdown Critical The physical disk

2122 Redundancy degraded Warning One or more of the

Critical The physical disk

enclosure is too hot. A variety of factors can cause the excessive temperature.

Critical The physical disk

enclosure is too cool.

enclosure is either hotter or cooler than the maximum or minimum allowable temperature range.

enclosure components has failed. For example, a fan or

Restrict and Migrate

Restrict

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Dell Event ID Alert Description on

Operations Manager and PRO Tip in VMM

Severity Alert Cause Dell PRO Tip

Recommended Remedial Action

power supply may have failed.

2123 Redundancy Lost Warning A virtual disk or an

enclosure has lost data redundancy.

2125 Controller cache

pinned for missing or offline VD

2129 BGI (Back Ground

Initialization) Failed Error

2137 Communication Time-

out Warning

2145 Controller battery low Warning The controller battery

2169 The controller battery

needs to be replaced

Warning Controller getting

disconnected from its VD, while IO is happening

Critical BGI of a virtual disk

has failed.

Warning The controller is

unable to communicate with an enclosure.

charge is low.

Critical The controller battery

cannot recharge. The battery may have been already recharged the maximum number of times. In addition, the battery charger may not be working.

Restrict and Migrate

Restrict

Restrict and Migrate

Restrict

Restrict and Migrate

2171 The controller battery

temperature is above normal

2174 The controller battey

has been removed

2178 The controller battery

Learn cycle has timed out

Warning The room temperature

may be too hot. The system fan may also be degraded or failed.

Warning The controller cannot

communicate with the battery. The battery may be removed or the contact point maye degraded

Warning The controller battery

must be fully charged before the Learn cycle can begin.

Restrict

Restrict and Migrate

Restrict

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Dell Event ID Alert Description on

Operations Manager and PRO Tip in VMM

Severity Alert Cause Dell PRO Tip

Recommended Remedial Action

2187 Single-bit ECC error

limit exceeded on the controller DIMM

2201 A global hot spare

failed

2203 A dedicated hot spare

failed

2206 The only hot spare

available is a SATA disk. SATA disks cannot replace SAS disks

2207 The only hot spare

available is a SAS disk. SAS disks cannot replace SATA disks

Warning The controller memory

is malfunctioning.

Warning The controller is not

able to communicate with a disk that is assigned as a global hot spare. The disk may have failed or been removed.

Warning The controller is not

able to communicate with a disk that is assigned as a dedicated hot spare.

Warning The only physical disk

available to be assigned as a hot spare is using SATA technology.

Warning The only physical disk

available to be assigned as a hot spare is using SAS technology.

Restrict and Migrate

Restrict

2213 Recharge count

maximum exceeded

2246 The controller battery

is degraded

2264 A device is missing Warning The controller cannot

2265 A device is in an

unknown state

Warning A virtual disk or an

enclosure has lost data redundancy. In the case of a virtual disk, one or more physical disks included in the virtual disk have failed.

Warning The temperature of the

the battery is high. This maybe due to the battery being charged.

communicate with a device. The device may be removed.

Warning The controller cannot

communicate with a

Restrict

Restrict and Migrate

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Dell Event ID Alert Description on

Operations Manager and PRO Tip in VMM

Severity Alert Cause Dell PRO Tip

Recommended Remedial Action

device. The state of the device cannot be determined.

2268 Storage Management

communication Error

2272 Patrol Read found an

uncorrectable media error

2273 A block on the physical

disk has been punctured by the controller

Critical Storage Management

has lost communication with a controller. This may occur if the controller driver or firmware is experiencing a problem.

Critical The Patrol Read task

has encounted an error that cannot be corrected. There may be a bad disk block that cannot be remapped.

Critical The controller

encountered an unrecoverable medium error when attempting to read a block on the physical disk and marked that block as invalid.

Restrict and Migrate

2282 Hot spare SMART

polling failed

2283 A redundant path is

broken

2289 Multi-bit ECC error on

controller DIMM

2290 Single-bit ECC error on

controller DIMM

Warning The controller

firmware attempted to do SMART polling on the hot spare but was not able to complete the SMART polling.

Warning The controller has two

connectors that are connected to the same enclosure.

Critical An error involving

multiple bits has been encountered during a read or write operation.

Warning An error involving a

single bit has been encountered during a

Restrict and Migrate

Restrict

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Dell Event ID Alert Description on

Operations Manager and PRO Tip in VMM

Severity Alert Cause Dell PRO Tip

Recommended Remedial Action

read or write operation.

2292 Communication with

the enclosure has been lost

2293 EMM (Enclosure

Management Module) Failure

2298 The enclosure has a

bad sensor

2299 Bad PHY Critical There is a problem

2300 Unstable Enclosure

Failure

Critical The controller has lost

communication with an enclosure management module (EMM). The cables may be loose or defective.

Error The failure may be

caused by a loss of power to the EMM.

Warning The enclosure has a

bad sensor. The enclosure sensors monitor the fan speeds, temperature probes, and so on.

with a physical connection or PHY.

Critical The controller is not

receiving a consistent response from the enclosure.

Restrict and Migrate

Restrict

Restrict and Migrate

2301 Enclosure Hardware

Error

2302 The enclosure is not

responding

2306 Bad block table is 80%

full

2307 Bad block table is full. Critical The bad block table is

Critical The enclosure or an

enclosure component is in a Failed or Degraded state.

Critical The enclosure or an

enclosure component is in a Failed or Degraded state.

Warning The bad block table is

the table used for remapping bad disk blocks. This table fills as bad disk blocks are remapped.

the table used for remapping bad disk blocks.

Restrict and Migrate

Restrict

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Dell Event ID Alert Description on

Operations Manager and PRO Tip in VMM

Severity Alert Cause Dell PRO Tip

Recommended Remedial Action

2310 A virtual disk is

permanently degraded

2312 A power supply in the

enclosure has an AC failure

2313 A power supply in the

enclosure has a DC failure

2314 The initialization

sequence of SAS components failed during system startup. SAS management and monitoring is not possible.

2318 Problems with the

battery or the battery charger have been detected. The battery health is poor.

Critical A redundant virtual

disk has lost redundancy. This may occur when the virtual disk suffers the failure of more than one physical disk.

Warning The power supply has

an AC failure

Warning The power supply has

a DC failure.

Critical Storage Management

is unable to monitor or manage SAS devices.

Warning The battery or the

battery charger is not functioning properly.

Restrict and Migrate

Restrict

Restrict and Migrate

Restrict

2319 Single-bit ECC error on

controller DIMM. The DIMM is degrading.

2320 Single-bit ECC error.

The DIMM is critically degraded.

2321 Single-bit ECC error.

The controller DIMM is nonfunctional. There will be no further reporting

2322 The DC power supply

is switched off

Warning The dual in-line

memory module (DIMM) is beginning to malfunction.

Critical The DIMM is

malfunctioning. Data loss or data corruption may be imminent.

Critical The dual in-line

memory module (DIMM) is malfunctioning. Data loss or data corruption is eminent.

Critical The power supply unit

is switched off. Either a user switched off the

Restrict and Migrate

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Dell Event ID Alert Description on

Operations Manager and PRO Tip in VMM

Severity Alert Cause Dell PRO Tip

Recommended Remedial Action

power supply unit or it is defective.

2324 The AC power supply

cable has been removed

2327 The NVRAM has

corrupted data. The controller is reinitializing the NVRAM

2328 The NVRAM has

corrupt data

2329 SAS port report Warning The text for this alert is

Critical The power cable may

be pulled out or removed. The power cable may also have overheated and become warped and nonfunctional.

Warning The NVRAM has

corrupted data. This may ocurr after a power surge, a battery failure, or for other reasons. The controller is reinitializing the NVRAM

Warning The NVRAM has

corrupt data. The controller is unable to correct the situation

generated by the controller and can vary depending on the situation.

Restrict and Migrate

2337 The controller is

unable to recover cached data from the battery backup unit (BBU)

2340 The background

initialization (BGI) completed with uncorrectable errors

2342 The Check

Consistency found inconsistent parity data. Data redundancy may be lost

2349 A bad disk block could

not be reassigned

Critical The controller was

unable to recover data from the cache.

Critical The background

initialization task encountered errors that cannot be corrected.

Warning The data on a source

disk and the redundant data on a target disk is inconsistent.

Critical A write operation

could not complete

Restrict

Restrict and Migrate

Restrict

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Dell Event ID Alert Description on

Operations Manager and PRO Tip in VMM

Severity Alert Cause Dell PRO Tip

Recommended Remedial Action

during a write operation

2350 There was an

unrecoverable disk media error during the rebuild or recovery operation

2356 SAS SMP

communications error

2357 SAS expander error Critical There may be a

Critical The rebuild or

Critical The text for this alert is

because the disk contains bad disk blocks that could not be reassigned. Data loss may have occurred.

recovery operation encountered an unrecoverable disk media error.

generated by the firmware and can vary depending on the situation. The reference to SMP in this text refers to SAS Management Protocol.

problem with the enclosure. Verify the health of the enclosure and its components.

Restrict

2387 Virtual disk bad block

medium error is detected

2396 The Check

Consistency detected uncorrectable multiple medium errors

2397 The Check

Consistency completed with uncorrectable errors

2416 Disk medium error

detected

2417 There is an

unrecoverable medium error detected on virtual disk

Critical Virtual disk bad blocks

are due to presence of unrecoverable bad blocks on one or more member physical disks

Critical Medium errors in the

physical drives.

Critical Medium errors in the

physical drives.

Warning Disk medium error

detected

Critical Unrecoverable

medium error detected on virtual disk.

Restrict and Migrate

Restrict

Restrict and Migrate

Restrict

Restrict and Migrate

Page 24

Dell Event ID Alert Description on

Operations Manager and PRO Tip in VMM

Severity Alert Cause Dell PRO Tip

Recommended Remedial Action

2,4 Driver Name: b06bdrv,ebdrv b57w2k,b57nd60x, b57nd60a,l2nd

13,27,29,70 Driver Name: e1express, e1qexpress, ixgbe, e1000

Dell OMNIC Broadcom Network Interface Link Down

Dell OMNIC Intel Network Interface Link Down

Critical The network link is

down.

Critical Link has been

disconnected.

Restrict

Page 25

Dell Server Pro Management Pack 3.0.1 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Introduction

What's New in This Release

Overview

Features and Functionalities

Understanding PRO Tip Management

Related Terms

What is a PRO Tip

Supported Operating Systems

Using Dell Performance Resource Optimization Pack

Planning The Environment For PRO Tips

Monitoring Using VMM

Implementing Recovery Actions

Related Documentation and Resources

Alerts View

State View

Using Health Explorer to Reset Alerts

Overriding Recovery Actions

Alerts and Recovery Actions

Related Documentation and Resources

Security Considerations

Other Documents You May Need

Contacting Dell