Dell Server Pro Management Pack 3.0 User Manual
Dell Server PRO Management Pack 3.0 for Microsoft
System Center Virtual Machine Manager
User's Guide
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2012 Dell Inc.
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Corporation.
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is a registered trademark of International Business Machines
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Rev. A00
Contents
Notes, Cautions, and Warnings...................................................................................................2
1 Introduction..................................................................................................................................5
What's New in This Release.....................................................................................................................................5
Overview...................................................................................................................................................................5
Related Terms...........................................................................................................................................................6
What is a PRO Tip.....................................................................................................................................................6
Features and Functionalities.....................................................................................................................................6
Understanding PRO Tip Management......................................................................................................................6
Supported Operating Systems..................................................................................................................................7
2 Using Dell Performance Resource Optimization Pack..........................................................9
Monitoring Using VMM............................................................................................................................................9
Implementing Recovery Actions........................................................................................................................9
Related Documentation and Resources.................................................................................................................11
Alerts View.......................................................................................................................................................11
State View........................................................................................................................................................11
Using Health Explorer to Reset Alerts....................................................................................................................12
Overriding Recovery Actions..................................................................................................................................12
Alerts and Recovery Actions..................................................................................................................................13
3 Related Documentation and Resources................................................................................25
Security Considerations..........................................................................................................................................25
Other Documents You May Need...........................................................................................................................25
Contacting Dell.......................................................................................................................................................25
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1
Introduction
This document is intended for system administrators who use the Dell Server PRO Management Pack (Dell PRO Pack) to
monitor Dell systems and take remedial action when an inefficient system is identified.
The Dell PRO Pack 3.0 integrates with the following:
• Microsoft System Center 2012 Operations Manger
• Microsoft System Center Operations Manager 2007 R2
• Microsoft System Center 2012 Virtual Machine Manager (VMM)
This integration enables you to proactively manage virtual environments and ensure high availability of your Dell
systems.
To implement PRO Pack, see the
Manager Installation guide
Also, see Features and Functionalities.
CAUTION: Due to the possibility of data corruption and/or data loss, it is recommended that the procedures in this
document should be performed only by personnel with knowledge and experience of using the Microsoft Windows
operating system and System Center Operations Manager 2007 R2, System Center 2012 Operations Manager, and
Microsoft System Center 2012 Virtual Machine Manager.
NOTE: The readme file, DellMPv30_PROPack_Readme.txt, contains information about the software and
management station requirements, and known issues. It is available at
is also packaged in the self-extracting executable Dell_PROPack_v3.0.0_A00.exe.
NOTE: All references to Operations Manager in this document is applicable to System Center Operations Manager
2007 R2 and System Center 2012 Operations Manager unless otherwise specified.
Dell Server PRO Management Pack 3.0 for Microsoft System Center Virtual Machine
.
support.dell.com/manuals. The readme file
What's New in This Release
This release of PRO Pack supports the following:
• Microsoft System Center 2012 Operation Manger
• Microsoft System Center 2012 Virtual Machine Manager (VMM)
NOTE: PRO Pack 3.0 does not integrate with older versions of Microsoft System Center Virtual Machine Manager.
• Support for Dell PowerEdge 12th generation servers.
Overview
Operations Manager uses PRO-enabled Management Pack to collect and store information on Dell hardware along with
a description of their health status. Dell PRO Pack works with Operations Manager and VMM 2012 to manage Dell
physical devices and their hosted virtual machines (VMs) using this available health information. Dell PRO Pack
recommends remedial actions when monitored objects transition to an unhealthy state (for example, virtual disk failure
or predictive drive error), by leveraging the monitoring and alerting capabilities of Operations Manager and remediation
capabilities of VMM.
Also see:
5
Features and Functionalities
Understanding PRO Tip Management
Alerts and Recovery Actions
Related Terms
•
A managed system
monitored and managed using Operations Manager and VMM. It is managed locally or remotely using supported
tools.
•
A management station
Manager and VMM installed to manage virtual workloads.
is a Dell system running the Dell OpenManage Server Administrator (OMSA), which is
or
managing station
is a Microsoft Windows based Dell system that has the Operations
What is a PRO Tip
PRO (Performance and Resource Optimization) Tip is a feature that monitors the virtual infrastructure and provide alerts
when there is an opportunity to optimize the usage of these resources. A PRO Tip window contains the description of the
event that generated the PRO Tip and the suggested remedial action. This feature allows you to perform a load-balance
of VMs between physical hosts, when specific threshold values are reached. Alternatively, you can migrate VMs when a
hardware failure is detected.
The PRO Tip window in the VMM Administrator console enables you to view active PRO Tips for the host groups. The
Operations Manager console displays the corresponding alerts as well, to ensure a consistent monitoring experience.
You can manually implement the recommended action mentioned in the PRO Tip. You can also configure the PRO tip to
automatically implement the recommended action.
Features and Functionalities
Dell PRO Pack:
• Performs PRO-management of Dell PowerEdge systems running Microsoft Hyper-V platforms, by continually
monitoring the health of the physical and virtual infrastructure.
• Works with Operations Manager and VMM to detect events such as loss of power supply redundancy, higher
temperature than threshold values, system storage battery error, virtual disk failure, and so on. For more
information on events supported by Dell PRO Pack, see Alerts and Recovery Actions.
• Generates PRO Tip when the monitored hardware moves to an unhealthy state.
• Performs VM live migration with no downtime. For more information, see VM Live Migration.
• Overrides Dell PRO Pack default recovery actions. For more information, see Overriding Recovery Actions.
• Minimizes downtime by implementing the remedial action provided on PRO Tips. The two remedial actions are:
– Restrict: In this mode, it is recommended that servers are made temporarily unavailable for placing new
VMs till the maintenance tasks are complete.
– Restrict and migrate: In this mode, it is recommended that all running VMs are migrated from an
unhealthy server to a healthy server to prevent loss of service. For more information, see Implementing
Recovery Actions.
Understanding PRO Tip Management
This section explains a typical Dell PRO Pack setup and the sequence of events involved in PRO tip management.
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Figure 1. Interaction of Components
In the figure, a group of PowerEdge systems act as the managed systems and two PowerEdge systems act as
management stations hosting the Operations Manager and VMM. OMSA generates alerts with corresponding severity
when there is a transition to an unhealthy state. Dell PRO Pack monitors the same alerts for PRO. Dell PRO Pack maps
the OMSA alerts with its remedial action.
The following table describes the sequence of events that occur in PRO Tip management.
Sequence Number Event
1 Operations Manager agents on the host are enabled to detect the warning, error, or failure alerts
that are generated by OMSA.
2 Alert is sent to Operations Manager.
3 Operations Manager console displays active PRO alerts.
4 Operations Manager notifies the alert and the associated PRO Tip ID to VMM.
5 VMM displays a corresponding entry in the PRO Tip window with remedial action.
6 Implement the PRO Tip to enable recovery action on the managed system by placing the
managed system in the Restrict mode or Restrict and Migrate mode.
7 VMM notifies Operations Manager about the successful completion of the recovery action.
8 The VMM console displays the status of the PRO Tip as Resolved after it is successfully
implemented.
9 PRO Tip disappears from VMM PRO Tip window.
10 PRO Active alert disappears from Operations Manger.
For more information on the type of events and the associated remedial actions, see Alerts and Recovery Actions.
Supported Operating Systems
The Dell PRO Pack supported operating systems on the managed system and management station are as follows:
Managed system:
7
The managed system for PRO Pack is a Virtual Machine Manager Server. For more information, see
technet.microsoft.com/en-us/library/gg610649.aspx.
Management station:
For the list of supported configurations of Operations Manager and VMM, see the following:
• System Center 2012 Operations Manager - technet.microsoft.com/en-us/library/hh205990.aspx
• System Center Operations Manager 2007 R2 - technet.microsoft.com/en-us/library/bb309428.aspx
• System Center 2012 Virtual Machine Manager - http://technet.microsoft.com/en-us/library/gg610562.aspx
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