Dell Server Pro Management Pack 2.1 User Manual
Dell Server PRO Management
Pack 2.1 for Microsoft
System Center
Virtual Machine Manager
User’s Guide
Notes and Cautions
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
____________________
Information in this document is subject to change without notice.
© 2011 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, PowerEdge™, and OpenManage™ are
trademarks of Dell Inc. Hyper-V
trademarks or registered trademarks of Microsoft Corporation in the United States and/or other
countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
2011 – 10
®
, Microsoft®, Windows®, and Windows Server® are either
Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . 5
What’s New . . . . . . . . . . . . . . . . . . . . . . . . 6
Overview
Related Terms . . . . . . . . . . . . . . . . . . . . . . . 7
What is a PRO Tip?
Features and Functionalities
Understanding PRO Tip Management . . . . . . . . . . 9
Supported Operating Systems
. . . . . . . . . . . . . . . . . . . . . . . . . 6
. . . . . . . . . . . . . . . . . . . . 7
. . . . . . . . . . . . . . . 8
. . . . . . . . . . . . . . 11
2 Using Dell Performance Resource
Optimization Pack . . . . . . . . . . . . . . . . . . 13
Monitoring Using SCVMM . . . . . . . . . . . . . . . 13
Implementing Recovery Actions
Migration of Virtual Machines . . . . . . . . . . . 14
Monitoring Using PRO Specific Alerts
on SCOM/SCE
Using Health Explorer to Reset Alerts
. . . . . . . . . . . . . . . . . . . . . . 16
. . . . . . . . . . 14
. . . . . . . . . 17
Overriding Recovery Actions
Alerts and Recovery Actions
. . . . . . . . . . . . . . 18
. . . . . . . . . . . . . . 19
Contents 3
3 Related Documentation and
Resources 37
Security Considerations . . . . . . . . . . . . . . . . . 37
Other Documents You May Need
Getting Technical Assistance
. . . . . . . . . . . . 37
. . . . . . . . . . . . . . 38
4 Contents
1
Introduction
This document is intended for system administrators who use the Dell Server
PRO Management Pack (Dell PRO Pack) to monitor Dell systems and take
remedial action when an inefficient system is identified.
The Dell PRO Pack integrates with the following:
• Microsoft System Center Operations Manager (SCOM) 2007 SP1
• SCOM 2007 R2
• System Center Essentials (SCE) 2007 with SP1
• SCE 2010
• System Center Virtual Machine Manager (SCVMM) 2008
• SCVMM 2008 R2
• SCVMM 2008 R2 with SP1
This integration enables you to proactively manage virtual environments and
ensure high availability of your Dell systems.
To implement PRO Pack, see the Dell Server PRO Management Pack 2.1 for
Microsoft System Center Virtual Machine Manager Installation guide.
Also, see
Features and Functionalities
.
CAUTION: Due to the possibility of data corruption and/ or data loss, it is
recommended that the procedures in this document should be performed only by
personnel with knowledge and experience of using the Microsoft Windows
operating system and Systems Center Operations Manager 2007 SP1/ 2010, or
System Center Essentials 2007 SP1/2010.
NOTE: The readme file, DellMPv21_PROPack_Readme.txt, contains information
about the software and management station requirements, and known issues. It is
also available at support.dell.com/manuals. The readme file is also packaged in the
self-extracting executable Dell_PROPack_v2.1.0_A00.exe.
Introduction 5
What’s New
This release of PRO Pack supports the following:
• SCE 2010
• SCVMM 2008 R2 SP1
• New hardware support
• Additional Dell OpenManage alerts and Network Interface Card (NIC)
alerts
• Improvements on the resolutions of some old alerts
For more information on the alerts and their resolutions, see Alerts and
Recovery Actions.
Overview
SCOM/SCE uses PRO-enabled Management Pack to collect and store
information on Dell hardware along with a description of their health status.
Dell PRO Pack works with SCOM/SCE (henceforth, referred to as Operations
Manager) and SCVMM 2008 R2 /SCVMM 2008 R2 SP1 to manage Dell
physical devices and their hosted virtual machines (VMs) using this available
health information. Dell PRO Pack recommends remedial actions when
monitored objects transition to an unhealthy state (for example, virtual disk
failure or predictive drive error), by leveraging the monitoring and alerting
capabilities of Operations Manager and remediation capabilities of SCVMM.
Also see:
Features and Functionalities
Understanding PRO Tip Management
6 Introduction
Related Terms
•
A managed system
Administrator (OMSA), which is monitored and managed using
Operations Manager and SCVMM. It can be managed locally or remotely
using supported tools.
•
A management station
Dell system that has the Operations Manager and SCVMM installed to
manage virtual workloads.
is a Dell system running the Dell OpenManage Server
or
managing station
is a Microsoft Windows -based
What is a PRO Tip?
PRO (Performance and Resource Optimization) Tip is a feature that
monitors your virtual infrastructure and provide alerts when there is an
opportunity to optimize the usage of these resources. A PRO Tip window
contains the description of the event that generated the PRO Tip and the
suggested remedial action. This feature allows you to perform a load-balance
of VMs between physical hosts, when specific threshold values are reached.
Alternatively, you can migrate VMs when a hardware failure is detected.
The PRO Tip window in the SCVMM Administrator console enables you to
view active PRO Tips for the host groups. The Operations Manager console
displays the corresponding alerts as well, to ensure a consistent monitoring
experience.
You can manually implement the recommended action mentioned in the
PRO Tip. You can also configure the PRO tip to automatically implement the
recommended action.
Introduction 7
Features and Functionalities
Dell PRO Pack:
• Performs PRO-management of Dell PowerEdge systems running Microsoft
Hyper-V platforms, by continually monitoring the health of your physical
and virtual infrastructure.
• Works with Operations Manager and SCVMM to detect events such as
loss of power supply redundancy, higher temperature than threshold
values, system storage battery error, virtual disk failure, and so on. For more
information on events supported by Dell PRO Pack, see Alerts and
Recovery Actions.
• Generates PRO Tip when the monitored hardware moves to an unhealthy
state.
• Performs VM live migration with no downtime. For more information, see
VM Live Migration.
• Overrides Dell PRO Pack default recovery actions. For more information,
see Overriding Recovery Actions.
• Minimizes downtime by implementing the remedial action provided on
PRO Tips. The two remedial actions are:
•
Restrict:
temporarily unavailable for placing new VMs till the maintenance
tasks are complete.
•
Restrict and migrate:
running VMs are migrated from an unhealthy server to a healthy server
to prevent loss of service. For more information, see Implementing
Recovery Actions.
In this mode, it is recommended that servers are made
In this mode, it is recommended that all
8 Introduction
Understanding PRO Tip Management
Managed System 1 Managed System 2
Management StationManagement Station
Dell PowerEdge
Hyper-V Hypervisor
Management Agents
(SCOM/SCE & SCVMM)
Dell OMSA
VM VM
Dell PowerEdge
Hyper-V Hypervisor
Dell OMSA
Dell PowerEdge
SCE 2007 SP1/2010
SCOM 2007 SP1/R2
Dell PowerEdge
SCVMM 2008/R2, R2 SP1
I
m
p
l
e
m
e
n
t
s
R
e
s
o
l
u
t
i
o
n
Notifies
Alerts
VM
Dell
PRO Pack
Management Agents
(SCOM/SCE & SCVMM)
This section explains a typical Dell PRO Pack setup and the sequence of
events involved in PRO tip management.
Figure 1-1. Interaction of Components
In the figure, a group of PowerEdge systems act as the managed systems and
two PowerEdge systems act as management stations hosting the Operations
Manager and SCVMM. OMSA generates alerts with corresponding severity
when there is a transition to an unhealthy state. The same alerts are
monitored by Dell PRO Pack for PRO. Dell PRO Pack maps the OMSA alerts
with its remedial action.
Introduction 9
Table 1-1describes the sequence of events that occur in PRO Tip
management.
Table 1-1. Sequence of events with description
Sequence Number Event
1 Operations Manager agents on the host are enabled to
detect the warning, error, or failure alerts that are
generated by OMSA.
2 Alert is sent to Operations Manager.
3 Operations Manager console displays active PRO
alerts.
4 Operations Manager notifies the alert and the
associated PRO Tip ID to SCVMM.
5 SCVMM displays a corresponding entry in the
PRO Tip window with remedial action.
6 Implement the PRO Tip to enable recovery action on
the managed system by placing the managed system in
the Restrict mode, or Restrict and Migrate mode.
system.
7 SCVMM notifies Operations Manager about the
successful completion of the recovery action.
8 The SCVMM console displays the status of the PRO
Tip as Resolved after it is successfully implemented.
9 PRO Tip disappears from SCVMM PRO Tip window.
10 PRO Active alert disappears from SCOM.
For more information on the type of events and the associated remedial
actions, see
Alerts and Recovery Actions
.
10 Introduction
Supported Operating Systems
The Dell PRO Pack supported operating systems on the managed system and
management station are as follows:
Managed system:
The managed system for PRO Pack is a Virtual Machine Manager Server. For
more information, see technet.microsoft.com/en-us/library/cc764213.aspx
Management station:
For the list of supported configurations of SCOM, SCE, and SCVMM, see
the following:
• SCOM 2007 R2 -
• SCOM 2007 SP1 -
• SCE 2007 SP1 -
• SCE 2010 -
• SCVMM 2008/R2/R2 with SP1 -
us/library/cc764231.aspx
technet.microsoft.com/en-us/library/bb309428.aspx
technet.microsoft.com/en-us/library/dd819933.aspx
technet.microsoft.com/en-us/library/ff741762.aspx
technet.microsoft.com/en-us/library/bb422876.aspx
technet.microsoft.com/en-
Introduction 11
12 Introduction
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