Dell Server Management Pack Suite User Manual

Dell Server Management Pack Suite Version
5.2.0 For Microsoft System Center Operations Manager
User's Guide
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and
intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
2014 - 05
Rev. A00
Contents
1 Introduction................................................................................................................7
Terms Used In This Document............................................................................................................. 7
What Is New In This Release.................................................................................................................8
Key Features Of Dell Server Management Pack Suite..........................................................................8
2 Overview Of Dell Server Management Pack Functionality...........................11
3 Server In-Band Monitoring Feature................................................................... 13
Management Pack Functionality And Dependencies........................................................................ 13
Comparison Of Scalable And Detailed Edition Features................................................................... 14
Discovery And Grouping..................................................................................................................... 14
Discovering A Dell Server In OpsMgr............................................................................................14
Discoveries By The Dell Server (In-Band) Monitoring Feature.....................................................15
Monitoring........................................................................................................................................... 16
Views.............................................................................................................................................. 16
Unit Monitors................................................................................................................................. 21
Rules...............................................................................................................................................25
Tasks.................................................................................................................................................... 26
Task Summary............................................................................................................................... 26
Performing Dell Tasks................................................................................................................... 26
Dell Modular and Monolithic Systems Tasks................................................................................28
Reports.................................................................................................................................................32
Accessing Reports......................................................................................................................... 33
Generating OpenManage Windows Event Log Report................................................................33
Generating BIOS Configuration Report........................................................................................33
Generating Firmware And Driver Versions Report.......................................................................34
Generating RAID Configuration Report........................................................................................34
4 Server Out-Of-Band Monitoring Feature.........................................................35
Management Pack Functionality And Dependencies........................................................................35
Comparison Of Scalable And Detailed Edition Features................................................................... 35
Discovery And Grouping.....................................................................................................................36
Discovering A Dell Server Using The Server (Out-Of-Band) Monitoring Feature...................... 36
Discoveries By The Dell Server (Out-Of-Band) Monitoring Feature........................................... 37
Monitoring........................................................................................................................................... 37
Views..............................................................................................................................................38
Dell Unit Monitors For Server (Out-of-Band) Monitoring Feature................................................... 40
Rules.................................................................................................................................................... 44
Dell Systems Event Processing Rules...........................................................................................44
Dell Servers....................................................................................................................................44
Tasks....................................................................................................................................................44
Task Summary...............................................................................................................................44
Performing Dell Tasks Using Dell Server (Out-Of-Band)............................................................ 44
Dell Modular and Monolithic Systems Tasks (Out-Of-Band)......................................................45
Configuring Dell Connections License Manager URL.................................................................46
5 DRAC Monitoring Feature....................................................................................49
Management Pack Functionality And Dependencies........................................................................49
Comparison Of Scalable And Detailed Edition Features...................................................................49
Discovery And Grouping.....................................................................................................................49
Discovering DRAC Devices...........................................................................................................50
Discoveries By The DRAC Monitoring Feature............................................................................. 51
Monitoring............................................................................................................................................51
Alerts Views.................................................................................................................................... 51
Diagram Views...............................................................................................................................52
State Views.....................................................................................................................................53
Dell Unit Monitors For DRAC Monitoring Feature ............................................................................ 53
Rules.................................................................................................................................................... 54
Dell Systems Event Processing Rules........................................................................................... 54
DRAC Devices................................................................................................................................54
Tasks.................................................................................................................................................... 54
Task Summary............................................................................................................................... 55
Performing Dell Tasks Using DRAC.............................................................................................. 55
Dell Remote Access Controller (DRAC) Tasks..............................................................................55
6 Chassis Monitoring Feature ................................................................................ 57
Management Pack Functionality And Dependencies........................................................................ 57
Discovery And Grouping.....................................................................................................................57
Discovering Chassis Devices........................................................................................................ 58
Discoveries By The Dell Chassis Monitoring Feature.................................................................. 58
Monitoring...........................................................................................................................................59
Alerts Views....................................................................................................................................59
Diagram Views...............................................................................................................................59
State Views.....................................................................................................................................61
Dell Unit Monitors For Chassis Monitoring Feature .......................................................................... 61
Rules.................................................................................................................................................... 63
Dell Systems Event Processing Rules........................................................................................... 63
Chassis Devices............................................................................................................................. 63
Tasks.................................................................................................................................................... 63
Task Summary............................................................................................................................... 63
Performing Dell Tasks Using The Dell Chassis.............................................................................63
Dell Chassis Tasks......................................................................................................................... 64
7 Chassis Modular Server Correlation Feature...................................................65
Management Pack Functionality And Dependencies........................................................................65
Discoveries By The Chassis Modular Server Correlation Feature..................................................... 65
8 Dell Feature Management Dashboard.............................................................. 67
Management Pack Functionality And Dependencies........................................................................67
Discoveries By The Dell Feature Management Pack......................................................................... 67
Tasks....................................................................................................................................................68
Feature Management Tasks..........................................................................................................68
9 Related Documentation And Resources...........................................................73
Microsoft Guidelines For Performance And Scalability For Operations Manager............................ 73
Other Documents You May Need...................................................................................................... 73
Accessing Documents From Dell Support Site..................................................................................74
Contacting Dell................................................................................................................................... 74
10 Appendix A — Issues And Resolutions.............................................................75
Issues And Resolutions .......................................................................................................................75
Known Limitations ..............................................................................................................................77
Feature Management Alerts................................................................................................................ 77
11 Appendix B.............................................................................................................. 79
Creating A Simple Authentication Run As Account...........................................................................79
Associating Run As Account For Monitoring A Dell Server Using The Server (Out-Of-Band)
Monitoring Feature..............................................................................................................................79
Severity Level Indicators..................................................................................................................... 80
12 Appendix C - Enabling External Program Tasks............................................81
Creating Advanced Power Control And LED Identification Tasks.....................................................81
Creating A Launch License Manager Task......................................................................................... 82
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1

Introduction

This document describes the activities that you can perform with Dell Server Management Pack Suite version 5.2.0 for Microsoft System Center 2012 R2 Operations Manager, Microsoft System Center 2012 SP1 Operations Manager, Microsoft System Center 2012 Operations Manager, and Microsoft System Center Operations Manager 2007 R2.
The integration of Dell Server Management Pack Suite version 5.2.0 with System Center 2012 R2 Operations Manager, System Center 2012 SP1 Operations Manager, System Center 2012 Operations Manager, or System Center Operations Manager 2007 R2, environment allows you to manage, monitor, and also ensure the availability of the Dell devices.
CAUTION: Perform the procedures in this document only if you have proper knowledge and experience in using the Microsoft Windows operating system and System Center 2012 R2 Operations Manager, System Center 2012 SP1 Operations Manager, System Center 2012 Operations Manager, and System Center Operations Manager 2007 R2 to avoid data corruption and/or data loss.
NOTE: Read the Dell Server Management Pack Suite’s readme file, which contain the latest information about software and management server requirements, in addition to information about known issues. The readme file is posted to the Systems Management documentation page on dell.com/support/manuals. The readme file is also packaged in the self-extracting executable Dell_Server_Management_Pack_Suite_v5.2_A00.exe file.

Terms Used In This Document

The following terms are used throughout this document. Make sure to substitute the actual term wherever appropriate.
NOTE: The term OpsMgr in this document is used to refer to Microsoft System Center 2012 R2 Operations Manager, Microsoft System Center 2012 SP1 Operations Manager, Microsoft System Center 2012 Operations Manager, and Microsoft System Center Operations Manager 2007 R2, unless otherwise specified.
NOTE: The term OpsMgr 2012 in this document is used to refer to Microsoft System Center 2012 R2 Operations Manager, Microsoft System Center 2012 SP1 Operations Manager, and Microsoft System Center 2012 Operations Manager, unless otherwise specified.
NOTE: The term Dell Remote Access Controller (DRAC) devices in this document is used to refer to DRAC 5, iDRAC 6, and iDRAC 7, unless otherwise specified.
NOTE: The term Chassis devices in this document is used to refer to Chassis Management Controller (CMC), unless otherwise specified.
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What Is New In This Release

The release highlights of Dell Server Management Pack Suite are:
Support for detailed monitoring of Dell chassis (Dell PowerEdge M1000e and Dell PowerEdge VRTX)
Support for monitoring of Dell PowerEdge VRTX chassis storage components; enclosures, controllers,
physical disks, and virtual disks
Support for correlation of chassis storage shared components with Dell modular servers
Support for new alerts from Dell OpenManage Server Administrator, iDRAC7, and CMC
Support for latest iDRAC7 and CMC firmware versions
Support for automatically importing the Dell Server In-band monitoring feature
Support for automatically importing the Dell Server Out-of-band (agent-free) monitoring feature (if
license credentials are provided)

Key Features Of Dell Server Management Pack Suite

This version of Dell Server Management Pack Suite provides the following features for managing the Dell devices:
Table 1. Features and Functionalities
Feature Functionality
In-band Discovery and Monitoring — Dell Servers Supports in-band discovery and monitoring of Dell
PowerEdge, Dell PowerVault monolithic and modular systems running the supported Windows operating system and supported Dell OpenManage Server Administrator.
Out-of-band Discovery and Monitoring (Agent – free) — Dell Servers
Discovery and Monitoring — Chassis Management Supports:
Discovery and Monitoring — Dell Remote Access Controllers (DRAC)
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Supports:
Out-of-band discovery and monitoring of Dell PowerEdge 12G systems and Dell PowerVault systems.
SNMP traps for out-of-band systems.
Discovery and monitoring of Dell Chassis and DRAC/MC devices.
Supports discovery of server modules and chassis slot summary for CMC and DRAC/MC chassis.
SNMP traps for Dell Chassis and DRAC/MC devices.
Supports:
Discovery and monitoring of supported DRAC devices.
SNMP and PET traps for DRAC devices.
Feature Functionality
Chassis Blade Correlation Supports:
Correlation of Dell servers with Server modules of CMC and DRAC/MC chassis.
Correlation of Chassis shared storage components with Dell modular servers.
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10

Overview Of Dell Server Management Pack Functionality

The Dell Server Management Pack Suite for OpsMgr enables you to:
Discover and classify Dell systems — Dell Servers (In-band and Out-of-band), Dell Remote Access Controllers (DRAC 5, iDRAC 6, and iDRAC 7), and Dell Chassis (Dell PowerEdge VRTX and Dell PowerEdge M1000e).
Monitor the discovered Dell systems.
Perform various tasks on the discovered Dell systems.
View reports for discovered Dell systems.
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12
3

Server In-Band Monitoring Feature

Server In-band monitoring feature supports the discovery, and monitoring of Dell PowerEdge monolithic and modular and PowerVault systems running the supported Windows operating system and supported OpenManage Server Administrator (OMSA). For information on supported OMSA versions, see Dell Server
Management Pack Suite Version 5.2.0 Release Notes.
The Server In-band monitoring feature is automatically imported by the Dell Server Management Pack Suite installer.

Management Pack Functionality And Dependencies

The following table lists this version's management packs and utilities, and their dependencies with each other:
Table 2. Management Pack Functionality and Dependencies
Management Pack or Utility
Dell.Connections.Hardwar eLibrary.mp
Dell.WindowsServer.Scala ble.mp
Dell.WindowsServer.Detail ed.mp
Dell.WindowsServer.Infor mationAlertsOn.mp
Description Dependency
Management pack for defining the Dell Hardware Group and Dell folder in the Monitoring pane of the OpsMgr console.
Management pack for monitoring supported Dell PowerEdge and PowerVault up to component groups level.
Management pack for monitoring supported Dell PowerEdge and PowerVault up to component level.
Management pack to enable monitoring of informational alerts from supported Dell OpenManage System Administrator.
None
Dell.Connections.HardwareLibrary. mp
Dell.Model.Server.mp
Dell.OperationsLibrary.Server.mp
Dell.View.Server.mp
Dell.Connections.HardwareLibrary. mp
Dell.Model.Server.mp
Dell.OperationsLibrary.Server.mp
Dell.View.Server.mp
Dell.WindowsServer.Scalable.mp
Dell.Connections.HardwareLibrary. mp
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Management Pack or Utility
Description Dependency
Dell.Model.Server.mp
Dell.OperationsLibrary.Server.mp
Dell.View.Server.mp
Dell.WindowsServer.Scalable.mp

Comparison Of Scalable And Detailed Edition Features

The following table helps you understand the environment in which you can use Scalable and Detailed Edition features.
Table 3. Scalable Management Pack Versus Detailed Management Pack
Features Scalable Edition Detailed Edition
Server (In-band) Monitoring
Inventory and monitoring of component groups. Also, displays the presence of iDRAC.
Reports — Only OpenManage Windows Event log report is available.
Detailed inventory and monitoring of the following components: memory, processors, network interfaces, storage controllers, disks, and volumes. Also, displays BIOS information.
Reports — Availability of BIOS configuration, firmware and driver version, and RAID configuration reports.

Discovery And Grouping

The Dell Server Management Pack Suite version 5.2.0 enables you to discover and classify Dell Servers — Monolithic and Modular. The following table lists the details of the hardware discovery and grouping
Table 4. Dell Hardware Discovery and Grouping
Group Diagram View Hardware Type
Dell Servers Dell Monolithic Servers
Dell Modular Servers

Discovering A Dell Server In OpsMgr

Dell servers are discovered through the OpsMgr Agent Management infrastructure. The Dell server should be discovered in the Agent Managed view under the Administration section of the
OpsMgr console.
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Dell PowerEdge and PowerVault systems running the supported Windows operating system and supported OpenManage Server Administrator (version 6.4 and later).
To discover a Dell server:
1. Log on to the management server as an OpsMgr administrator.
2. On the OpsMgr console, click Administration.
3. At the bottom of the navigation pane, click Discovery Wizard.
4. Run the Discovery Wizard, select Windows computers and follow the instructions on the screen.
For more information, see the OpsMgr documentation at technet.microsoft.com.
NOTE: The installer automatically imports the Server In-band monitoring feature management packs into the OpsMgr. If the installer fails to install the management packs then, import the management packs to OpsMgr using the OpsMgr Import Management Packs wizard or the Feature Management Dashboard.
NOTE: Dell servers that do not have Dell OpenManage Server Administrator (OMSA) installed, or have OMSA earlier than version 6.4 are grouped as Dell Unmanaged.

Discoveries By The Dell Server (In-Band) Monitoring Feature

Table 5. Dell Server (In-Band) Monitoring Feature Discoveries
Discovery Description
Dell Server Discovery Classifies your Dell servers and populates the
attributes.
Dell Server Network Interface Discovery Discovers the network interface at group level of
your Dell server.
Dell Server Hardware Components Discovery Discovers hardware components at a group level
(such as sensors, processor, memory, and power supply).
Dell OpenManage Software Services Discovery Discovers the objects for OpenManage Server
Administrator Windows services.
Dell Server Detailed BIOS Discovery Discovers BIOS objects for each Dell server
(Detailed edition only).
Dell Server Detailed Memory Discovery Discovers memory instances for your Dell server
(Detailed edition only).
Dell Server Detailed Power Supply Discovery Discovers power supply instances for your Dell
server (Detailed edition only).
Dell Server Detailed Processor Discovery Discovers processor instances for your Dell server
(Detailed edition only).
Dell Server Detailed Storage Discovery Discovers the complete storage hierarchy for your
Dell server (Detailed edition only).
Dell Windows Server Detailed Network Interfaces Discovery Module
Discovers the physical and teamed network interface instances of your Dell server (Detailed edition only).
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Discovery Description
Dell Windows Server Network Interfaces Group Discovery Module
Dell Unmanaged Server Group Discovery Discovers Dell servers that are not being
Discovers the Network Interfaces group.
monitored either due to the absence of Dell instrumentation, or has an instrumentation version lower than the required version.

Monitoring

The Monitoring pane of the OpsMgr is used to select views that provide complete health information of the discovered Dell servers. The Severity Level Indicators helps you to indicate the health of your Dell servers on the network.
It includes monitoring the health of Dell modular and monolithic systems, and their components, both at regular intervals and on occurrence of events.

Views

Dell Server Management Pack Suite provides the following types of views for Monitoring, under the Dell folder on the OpsMgr console:
Alerts Views
Diagram Views
State Views
Performance and Power Monitoring Views
Alerts Views
This view is available for managing hardware and storage events from Dell servers. The following alerts are displayed:
Alerts for events received from Dell OpenManage Server Administrator for Dell servers.
NOTE: Informational alerts are turned off by default. To enable informational alerts, run the Set
Informational Alerts On (Server In-band) task for Dell Server (In-band) Monitoring on the Feature Management Dashboard.
Link-up or Link-down alerts for events received from Broadcom and Intel network interface cards for Dell PowerEdge and PowerVault systems.
Viewing Alerts On The OpsMgr Console
To view alerts on the OpsMgr console:
1. Launch the OpsMgr console and click Monitoring.
2. Click DellAlerts Views.
The following are displayed:
Network Interface Alerts — Link-up and Link-down alerts from the discovered NICs are
displayed.
Server Alerts — Server Administrator alerts from Dell servers are displayed.
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3. Select any of the Alerts Views.
On the right pane of each of the individual Alerts Views, alerts that meet the criteria you specify, such as alert severity, resolution state, or alerts that are assigned to you is displayed.
4. Select an alert to view the details in the Alert Details pane.
Diagram Views
The Diagram Views offers a hierarchical and graphical representation of all Dell servers on your network.
Viewing Diagram Views On The OpsMgr Console
To view the diagram views on the OpsMgr console:
1. Launch the OpsMgr console and click MonitoringDellDiagram Views.
2. Navigate to the Diagram Views folder for the following views:
Complete Diagram View
Modular Systems Diagram
Monolithic Servers Diagram
3. Select any of the Diagram Views.
On the right pane the hierarchical and graphical representation of the selected Dell server is displayed.
4. Select a component in the diagram to view its details in the Detail View pane.
Complete Diagram View
The Complete Diagram View offers a graphical representation of all Dell devices that OpsMgr monitors. You can expand and verify the status of individual devices and their components in the diagram. You can view details for:
Modular and Monolithic systems
Chassis Management Controllers and DRAC/MC devices
Remote Access Controllers
Dell Unmanaged Servers
Modular And Monolithic Systems
The Modular Systems Diagram and Monolithic Servers Diagram views offer the following details:
Physical and teamed network interfaces
Memory
Power supply
Sensors
Processors
Dell OpenManage software services
Storage controller
BIOS (inventory only)
iDRAC NIC
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Monolithic Servers Diagram
The Dell Monolithic Systems Diagram View offers a graphical representation of all Dell monolithic systems and allows you to expand and verify the status of individual devices and their components in the diagram.
Modular Systems Diagram
The Dell Modular Systems Diagram View offers a graphical representation of all Dell modular systems and allows you to expand and verify the status of individual devices and their components in the diagram.
Dell Server Instance Diagram
Select a Dell system, from the Dell Modular System or Dell Monolithic System diagram views, to view the diagram specific to that particular system.
Figure 1. Dell Server Instance Diagram
System-specific diagrams illustrate and indicate the status of the following components:
Physical and teamed network interfaces
Memory
Power supply
Sensors
Processors
Dell OpenManage software services
Storage controller
BIOS (inventory only)
The memory, processors, and power supply components are displayed in detail by the Detailed edition of the Server monitoring feature.
Storage Controller Component Hierarchy
Expand the Storage component in any Dell system instance diagram view, to view the status and health of components such as physical disks, connectors, virtual disks, controllers, sensors, and enclosures.
Network Interfaces Component Hierarchy
The Network Interfaces group is created only when an Intel or Broadcom network interface card is present and enabled on the Dell Server (In-band). Network interfaces are grouped under Physical
18
Interfaces and Teamed Interfaces. If you disable a network interface, the network interfaces group will be removed from management in the next discovery cycle.
A reference relationship is created between a Teamed network interface and its associated Physical network interfaces. You can view the reference relationship only when you enable the Enable Correlation attribute of Dell Windows Server Physical and Teamed Relationship Discovery. For more information, see Enabling Correlation.
Enabling Correlation
To enable the Enable Correlation attribute:
1. Launch the OpsMgr console.
2. From the navigation pane, click Authoring.
3. In the Authoring tab, click Management Pack ObjectsObject Discoveries.
4. Click Scope at the top of the screen.
The Scope Management Pack Objects screen is displayed.
5. Search for Dell Windows Server Physical and Teamed Relationship Discovery Rule
in the Look for: field.
6. Right-click Dell Windows Server Physical and Teamed Relationship Discovery RuleOverrides
Override the Object DiscoveryFor all objects of class: Teamed Network Interface instance (Enriched).
The Override Properties page is displayed.
7. Select Enable Correlation and set the Override Value to True and click OK.
The status roll-up of network interfaces on the diagram view is displayed only up to the Network Interfaces group level. For example, if the remaining components of the Dell server are normal and only
one or more of the network interfaces are critical or noncritical, then the normal icon is displayed by the Dell system, and the critical or warning icon is displayed by the Network Interfaces group.
Figure 2. Network Interfaces Diagram View
Enabling Network Interfaces Group To Dell Server Health Roll Up
For the status roll-up to be displayed at the server level, you must enable the Network Interfaces Group to Dell Server Health Roll up dependency monitor.
19
To enable the monitor:
1. Launch the OpsMgr console.
2. From the navigation pane, click Authoring.
3. Click Monitors on the left pane and select the Network Interfaces Group monitor.
4. Click Entity HealthAvailability.
5. Right-click Network Interfaces Group to Dell Server Health Roll up and select OverridesEnable
the Monitor from the menu options.
State Views
This view is available for viewing the health of all Dell servers. In the OpsMgr console, click DellState Views, the status of each Dell server managed by the OpsMgr on your network is displayed.
You can view the status for the Managed servers (In-Band) group.
The health of a component is derived by reviewing the unresolved alerts associated with the component.
Performance And Power Monitoring Views
To view the performance and power monitoring on the OpsMgr console:
1. Launch the OpsMgr console and click Monitoring.
2. In the Monitoring pane, click DellPerformance and Power Monitoring for the following views:
Ambient Temperature (Centigrade)
Amperage (Amps)
Dell Performance View
Energy Consumption (kWh)
Peak Amperage (Amps)
Peak Power (Watts)
Physical Network Interface
Power Consumption (Watts)
Power Consumption (BTU/hr)
Teamed Network Interface
NOTE: Power monitoring is applicable only for Dell servers with power monitoring capability for a particular attribute. It is enabled only when the detailed edition of Server In-band monitoring feature is present.
NOTE: Teamed and Physical network interface instances are disabled by default and will appear only when the detailed edition of the Server In-band monitoring feature is installed and imported.
3. Select the counters from the individual performance views and select the time range for which the
values are required. The data collected is represented in a graphical format for each system.
A unit monitor, monitors the performance counter over two successive cycles to check if it exceeds a threshold value. When the threshold value is exceeded, the server changes state and generates an alert. This unit monitor is disabled by default. You can override (enable and modify) the threshold values from the Authoring pane of the OpsMgr console. Unit monitor is available under Monitors for Dell Windows Server objects for Server In-band monitoring feature.
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For more information on performance information collection, see Performance Collection Rules.

Unit Monitors

Unit monitors assess the various conditions that can occur in monitored objects. The result of this assessment determines the health state of a target.
The unit monitors are:
Event Monitor — triggered by the event that the Dell instrumentation logs in the Windows event log, indicating the health of the corresponding object.
Periodic Monitor — triggered by a periodic poll configured as Interval Seconds.
The following tables illustrates the various Dell monitors and the applicable parameters.
Dell Unit Monitors — Scalable Edition
Monitors to assess various conditions that can occur in Server (In-band) — Scalable Edition monitored objects.
Table 6. Dell Unit Monitors — Scalable Edition
Object Unit Monitor
Memory
Dell Server Memory Status Event and Periodic
Dell Server Memory Redundancy Status Event and Periodic
OpenManage Software Services
Dell Server Management (DSM) Connection Service Availability Status
DSM Data Manager Availability Status Periodic
DSM Event Manager Availability Status Periodic
DSM Shared Service Availability Status Periodic
DSM Storage Service Availability Status Periodic
Windows Management Instrumentation (WMI) Service Availability Status
Power Supplies
Dell Server Power Supplies Status Event and Periodic
Processors
Periodic
Periodic
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Object Unit Monitor
Dell Server Processors Status Event and Periodic
Sensors
Dell Server Battery Status Event and Periodic
Dell Server Current Status Event and Periodic
Dell Server Fans Status Event and Periodic
Dell Server Intrusion Sensor Status Event and Periodic
Dell Server Temperature Sensor Status Event and Periodic
Dell Server Voltage Sensor Status Event and Periodic
Storage Controller
Storage Controller Status Event and Periodic
Network Interfaces Group (Basic)
Global Network Interfaces (Basic) Connection Status
Network Interfaces Group (Enriched)
Global Enriched Network Interfaces Status Event and Periodic
Global Network Interfaces (Basic) Connection Status
iDRAC
Dell Server iDRAC Network Interface Monitor Periodic
Event and Periodic
Event and Periodic
Dell Unit Monitors — Detailed Edition
Table 7. Dell Unit Monitors — Detailed Edition
Object Unit Monitor
Memory Unit Instance
Detailed Memory Event Monitor
Detailed Memory Unit Monitor Event and Periodic
Event and Periodic
Power Supplies Unit Instance
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Object Unit Monitor
Detailed Power Supply Event and Periodic
Processor Unit Instance
Detailed Processor Event and Periodic
Storage Controller Connector Instance
Controller Connector Event Monitor Event and Periodic
Controller Connector Unit Monitor Event and Periodic
Storage Controller EMM Instance
Enclosure EMM Event Monitor Event and Periodic
Enclosure EMM Unit Monitor Event and Periodic
Storage Controller Enclosure Instance
Controller Enclosure Event Monitor Event and Periodic
Controller Enclosure Unit Monitor Event and Periodic
Storage Controller Physical Disk Instance
Controller Physical Disk Event Monitor Event and Periodic
Controller Physical Disk Unit Monitor Event and Periodic
Enclosure Physical Disk Event Monitor Event and Periodic
Enclosure Physical Disk Unit Monitor Event and Periodic
Storage Controller Power Supply Instance
Enclosure Power Supply Event Monitor Event and Periodic
Enclosure Power Supply Unit Monitor Event and Periodic
Storage Controller Sensors
Controller Sensor Event Unit Monitor Event and Periodic
Controller Sensor Unit Monitor Event and Periodic
Storage Controller Virtual Disk Group Event and Periodic
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Object Unit Monitor
Storage Controller Virtual Disk Instance Event and Periodic
Controller Virtual Disk Event Monitor Event
Controller Virtual Disk Unit Monitor Periodic
Storage Enclosure Physical Disk Group Event and Periodic
Storage Enclosure Sensors
Enclosure Fan Event Unit Monitor Event and Periodic
Enclosure Fan Unit Monitor Event and Periodic
Enclosure Temperature Event Monitor Event and Periodic
Enclosure Temperature Unit Monitor Event and Periodic
Physical Network Interface Instance (Basic)
Connection Status Event and Periodic
Physical Network Interface Instance (Enriched)
Administrative Status Event and Periodic
Connection Status Event and Periodic
Link Status Event and Periodic
Operational Status Event and Periodic
Teamed Network Interface Instance (Basic)
Teamed Network Interface (Basic) Availability Status
Teamed Network Interface Instance (Enriched)
Teamed Network Interface Instance (Enriched) Administrative Status
Teamed Network Interface Instance (Enriched) Connection Status
Teamed Network Interface Instance (Enriched) Link Status
Event and Periodic
Event and Periodic
Event and Periodic
Event and Periodic
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Object Unit Monitor
Teamed Network Interface Instance (Enriched) Operational Status
Event and Periodic
Teamed Network Interface Instance (Enriched) Redundancy Status
Event and Periodic

Rules

The following section lists the rules specific to the Dell Server In-band monitoring feature.
Dell Systems Event Processing Rules
The Dell Server Management Pack Suite processes rules from Server Administrator and Server Administrator Storage Management events.
Server Administrator
All informational, warning, and critical events for Server Administrator have a corresponding event processing rule.
Each of these rules are processed based on the following criteria:
Source Name = "Server Administrator"
Event ID = Actual event ID of the Server Administrator instrumentation event
Data Provider = Windows system event log
Storage Management
All informational, warning, and critical events for the Server Administrator Storage Management Service have a corresponding event processing rule.
Each of these rules are processed based on the following criteria:
Source Name = "Server Administrator"
Event ID = Actual event ID of the Server Administrator Storage Management Service event
Data Provider = Windows system event log
Performance Collection Rules
In the OpsMgr console, click MonitoringDellPerformance and Power Monitoring Views to view the performance information that is collected from Dell servers. By default this feature is disabled, to enable the feature, see Enabling Performance Collection Rules.
The performance collection rules collects information on the following parameters:
Ambient Temperature (Centigrade)
Amperage (Amps)
Dell Performance View
Energy Consumption (kWh)
Peak Amperage (Amps)
Peak Power (Watts)
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Physical Network Interface
Power Consumption (BTU/hr)
Power Consumption (Watts)
Teamed Network Interface
NOTE:
When the Detailed edition of Server Management Feature is imported, the disabled Performance (excluding Network Performance) collection rules are enabled by default.
Disk Performance — This view displays the Remaining Rated Write Endurance of SSDs (Solid State Drives) of a Dell Server (In-band). Search for the object SSD Performance to view the data.
NOTE: Network Statistics are defined in Detailed edition of Server monitoring feature only and are disabled by default. To enable the feature, see
Enabling Performance Collection Rules.
Enabling Performance Collection Rules
To enable this feature:
1. Launch OpsMgr console and click Authoring.
2. Click Rules and search for performance collection rules.
3. Right-click the rule you want to enable.
For example, to collect information on Network Interface of all Dell systems, perform step 4 to step 5 for the rules listed below:
Total Transmitted Packets
Received Bytes
Total Received Packets
Transmitted Bytes
4. Select OverridesOverride the RuleFor all objects of class.
5. Select Override and provide Override value as True.
6. Click Apply.

Tasks

Tasks are available in the Tasks pane of the OpsMgr console. When you select a device or a component, the relevant tasks appear in the Tasks pane.
NOTE: In OpsMgr 2007 R2, the Tasks pane is referred to as Actions pane.

Task Summary

Performing Dell Tasks

Following table provides a summary of the Dell tasks that you can perform on the OpsMgr:
Table 8. Dell Tasks
Task Description
Launch Dell OpenManage Server Administrator Launches the Dell OpenManage Server
Administrator.
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Task Description
NOTE: Launching OpenManage Server Administrator is possible, only if Dell OpenManage Server Administrator is installed on the managed node.
Launch Dell OpenManage Power Center Launches the Dell OpenManage Power Center
console on the Management Server.
Launch InBand Dell Remote Access Console Launches the DRAC console for the in-band
discovered DRAC.
Launch Dell License Manager On 32 bit Management Server
Launch Dell License Manager On 64 bit Management Server
Clear ESM Logs Backs up the content of the Embedded System
Launch Remote Desktop Launches the remote desktop for the selected
Check Power Status Checks the overall power status of the system.
Force Power Off Turns off the system power without shutting down
Power Cycle Turns off the power, and after a delay, turns it on
Power Off Gracefully Shuts down the operating system first, then turns
Launches the Dell license manager on management systems running 32-bit operating system.
Launches the Dell license manager on management systems running 64-bit operating system.
Management (ESM) log and clears the ESM log file for a selected system.
system.
the operating system.
again.
off the system power.
Power On Turns on the system power. This option is available
only if the system is off.
Power Reset Turns off the system power and turns it on again.
Turn LED Identification On Turns on the identify LED for 255 seconds on the
selected system.
Turn LED Identification Off Turns off the identify LED on the selected system.
Get Warranty Information Retrieves the warranty information for the selected
system.
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Task Description
NOTE: An active Internet connection is required to retrieve the warranty information.
Launch Remote Desktop Monolithic Server Launches the remote desktop for the selected
system.
NOTE: Launching remote desktop is possible only if Windows operating system is installed and remote desktop is manually enabled in the managed node.
Launch Dell OpenManage Power Center Launches the Dell OpenManage Power Center
console for the selected system.
NOTE: Launching OpenManage Power Center is possible only if Windows or Linux operating system and, OpenManage Server Administrator is installed, and Dell OpenManage Power Center are installed on the managed node.
Get Warranty Information Retrieves the warranty information for the selected
system.
NOTE: An active Internet connection is required to retrieve the warranty information.
Launch Dell Modular Chassis Remote Access Console
Launches the CMC or the DRAC/MC console.

Dell Modular and Monolithic Systems Tasks

Clear ESM Logs
The Server Administrator Embedded Server Management (ESM) log, also referred to as the hardware log, maintains a list of all system events generated by the hardware, such as error-correcting code (ECC), system reset and boot, and probe threshold changes. You can refer to this log when hardware errors appear or when the system is not functioning properly.
To run the Clear ESM Logs task:
1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2. Select the desired Dell system in any of the Diagram Views or State Views or an alert in the Alerts Views.
3. In the Tasks pane, select Dell Windows Server TasksClear ESM Logs. The Run Tasks window is displayed.
4. Click Run to clear the ESM logs of the device that you selected.
When you run the Clear ESM Logs task, on the task execution screen only the result of the task initiating is displayed. For example, the task execution screen may show a success result even if the ESM logs are not cleared. This means that the Clear ESM Logs task initiation was successful.
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Launch Dell OpenManage Server Administrator
To launch Server Administrator:
1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2. Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.
3. In the Tasks pane, select Dell Windows Server TasksLaunch Server Administrator.
NOTE: The Dell Server Management Pack Suite tasks launch the remote console in the Internet Explorer.
Launch Remote Desktop
To launch remote desktop:
1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2. Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.
3. In the Tasks pane, select Dell Windows Server TasksLaunch Remote Desktop.
NOTE: Launching remote desktop is possible only if the remote desktop is enabled manually in the managed node.
Launch InBand Dell Remote Access Console
To launch InBand Dell Remote Access console:
1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2. Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.
3. In the Tasks pane, select Dell Windows Server TasksLaunch InBand Dell Remote Access Console.
Check Power Status
You can check the power status and allow power control tasks through the IPMI shell.
NOTE: To enable Advanced Power Control, install Baseboard Management Controller Management Utility (BMU) in the default path. If BMU is not installed in the default path, create a new console task. For more information on creating a new console task, see
And LED Identification Tasks.
To check the power status of a system:
1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alert Views.
2. Select the desired Dell system in any of the Diagram Views or State Views or an alert in the Alerts Views.
3. In the Tasks pane, select Dell Windows Server TasksCheck Power Status.
Creating Advanced Power Control
Power Cycle
The Power Cycle task allows you to turn off the Dell system and turn it on again after a delay.
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NOTE: To enable Advanced Power Control, install BMU in the default path. If BMU is not installed in the default path, create a new console task. For more information on creating a new console task, see Creating Advanced Power Control And LED Identification Tasks.
To run the power cycle:
1. In the OpsMgr console, navigate to a Diagram Views, State Views, or Alert Views.
2. Select the desired Dell system in any of the Diagram Views or State Views or an alert in the Alerts Views.
3. In the Tasks pane, select Dell Windows Server TasksPower Cycle.
Force Power Off
The Force Power Off task allows you to turn off the system without shutting down the operating system.
NOTE: To enable Advanced Power Control, install BMU in the default path. If BMU is not installed in the default path, create a new console task. For more information on creating a new console task, see Creating Advanced Power Control And LED Identification Tasks.
To power off the system:
1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alert Views.
2. Select the desired Dell system in any of the Diagram Views or State Views or an alert in the Alerts Views.
3. In the Tasks pane, select Dell Windows Server TasksForce Power Off.
Power Off Gracefully
The Power Off Gracefully task allows you to shut down the operating system and power off the system.
NOTE: To enable Advanced Power Control, install BMU in the default path. If BMU is not installed in the default path, create a new console task. For more information on creating a new console task,
Creating Advanced Power Control And LED Identification Tasks.
see
To power off the system gracefully:
1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alert Views.
2. Select the desired Dell system in any of the Diagram Views or State Views or an alert in the Alerts
.
Views
3. In the Tasks pane, select Dell Windows Server TasksPower Off Gracefully.
Power On
The Power On task allows you to power on the server. This option is available even if the system power is off.
NOTE: To enable Advanced Power Control, install BMU in the default path. If BMU is not installed in the default path, create a new console task. For more information on creating a new console task,
Creating Advanced Power Control And LED Identification Tasks.
see
To power on a system:
1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2. Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.
3. In the Tasks pane, select Dell Windows Server TasksPower On.
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Power Reset
The Power Reset task allows you to power off and then power on the system.
NOTE: To enable Advanced Power Control, install BMU in the default path. If BMU is not installed in the default path, create a new console task. For more information on creating a new console task, see
Creating Advanced Power Control And LED Identification Tasks.
To reset the power of the system:
1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2. Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.
3. In the Tasks pane, select Dell Windows Server TasksPower Reset.
Turn LED Identification On
The Turn LED Identification On task allows you to turn on the LED identification on the selected system.
NOTE: To enable Advanced Power Control, install BMU in the default path. If BMU is not installed in the default path, create a new console task. For more information on creating a new console task,
Creating Advanced Power Control And LED Identification Tasks.
see
To turn on LED identification:
1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2. Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.
3. In the Tasks pane, select Dell Windows Server TasksTurn LED Identification On.
Turn LED Identification Off
The Turn LED Identification Off task allows you to to turn off the LED identification on the selected system.
NOTE: To enable Advanced Power Control, install BMU in the default path. If BMU is not installed in the default path, create a new console task. For more information on creating a new console task, see Creating Advanced Power Control And LED Identification Tasks.
To turn off LED identification:
1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2. Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.
3. In the Tasks pane, select Dell Windows Server TasksTurn LED Identification Off.
Get Warranty Information
The Get Warranty Information task allows you to view the warranty status of the selected system.
To get warranty information:
1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2. Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.
3. In the Tasks pane, select Dell Windows Server TasksGet Warranty Information.
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Launch Dell OpenManage Power Center
NOTE: Launching OpenManage Power Center is possible only if Windows or Linux operating system and OpenManage Server Administrator are installed on the managed node.
The Launch Dell OpenManage Power Center task allows you to launch the OpenManage Power Center console.
To launch Dell OpenManage Power Center:
1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2. Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.
3. In the Tasks pane, select Dell Server TasksLaunch Dell OpenManage Power Center.
Launch Dell License Manager On X32 Bit Management Server
The Launch Dell License Manager on X32 bit Management Server task allows you to launch the Dell License Manager on a management server running 32-bit operating system. Dell License Manager is a one-to-many license deployment and reporting tool for Dell iDRAC licenses.
NOTE: If the Dell License Manager has not been installed in the default path, create a new task to launch Dell License Manager. For more information, see Creating A Launch License Manager Task.
To launch Dell License Manager:
1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2. Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.
3. In the Tasks pane, select Dell Windows Server TasksLaunch Dell License Manager on X32 bit Management Server.
Launch Dell License Manager On X64 Bit Management Server
The Launch Dell License Manager on X64 bit Management Server task allows you to launch the Dell License Manager on management systems running 64-bit operating system. Dell License Manager is a one-to-many license deployment and reporting tool for Dell iDRAC licenses.
NOTE: If the Dell License Manager has not been installed in the default path, create a new task to launch Dell License Manager. For more information, see Creating A Launch License Manager Task.
To launch Dell License Manager:
1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2. Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.
3. In the Tasks pane, select Dell Windows Server TasksLaunch Dell License Manager on X64 bit Management Server.

Reports

The reporting feature allows you to create reports for Dell OpenManage Windows Event Log, Dell Server BIOS, Firmware, and RAID configuration.
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NOTE: Dell Server BIOS, firmware, and RAID configuration reports are only available in the Detailed Edition of Server (In-band) management pack.
NOTE: In System Center Operations Manager 2007 R2, the Tasks pane is referred to as Actions pane.

Accessing Reports

To access the reporting:
1. Click Reporting in your OpsMgr console.
2. Expand ReportingApplication Monitoring in the navigation pane.
3. Click on Dell Windows Server (Scalable Edition) for the Windows Event Log and click on Dell Windows Server (Detail Edition) for BIOS, firmware and driver versions, and RAID reports.
You can also access Reporting from the Diagram View by clicking on the server instance. The option for Dell Reports is located in the Tasks pane under the Dell System instance reports along with the default
Microsoft reports.

Generating OpenManage Windows Event Log Report

To create a report for OpenManage Windows Event Logs:
1. On the OpsMgr console, click Reporting.
2. Expand ReportingApplication Monitoring in the navigation pane.
3. Click Dell Windows Server (Scalable Edition).
4. Click OpenManage Windows Event Log then click Open in the Tasks pane.
5. Select a time period for which you want the report generated.
6. Click Add Object.
7. Search for Dell Server and click Add. You will find the object in the Selected object pane.
8. Choose the Severity of the events whose report you want to generate.
9. Click Run. The OpenManage Windows Event Log report is generated.

Generating BIOS Configuration Report

NOTE: You can create BMC reports only if BMU is installed on the Management Server.
To create a report for the BIOS configuration:
1. On the OpsMgr console, click Reporting.
2. Expand ReportingApplication Monitoring in the navigation pane.
3. Click Dell Windows Server (Detail Edition).
4. Click BIOS Configuration, then click Open in the Tasks pane.
5. Select a time period for which you want the report generated.
6. Click Add Object.
7. Search for Dell Server and click Add. You will find the object in the Selected object pane.
8. Choose the required Properties.
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9. Click Run. The BIOS Configuration report is generated.

Generating Firmware And Driver Versions Report

To create a report for firmware and driver versions:
1. On the OpsMgr console, click Reporting.
2. Expand ReportingApplication Monitoring in the navigation pane.
3. Click Dell Windows Server (Detail Edition).
4. Click Firmware and Driver Versions, then click Open on the Task pane.
5. Select a time period for which you want the report generated.
6. Click Add Object.
7. Search for Dell Server and click Add. You will find the object in the Selected object pane.
8. Click Run. The Firmware and Driver Versions report is generated.

Generating RAID Configuration Report

To create a report for RAID configuration:
1. On the OpsMgr console, click Reporting.
2. Expand ReportingApplication Monitoring in the navigation pane.
3. Click Dell Windows Server (Detailed Edition).
4. Click RAID Configuration, then click Open on the Task pane.
5. Select a time period for which you want the report generated.
6. Click Add Object.
7. Search for Dell Server and click Add. You will find the object in the Selected object pane.
8. Choose the required Properties.
9. Click Run.
The RAID Configuration report is generated.
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4

Server Out-Of-Band Monitoring Feature

Server Out-of-band monitoring feature supports the discovery, and monitoring of Dell PowerEdge monolithic and modular servers and Dell PowerVault storage servers, using WSMAN and SNMP.

Management Pack Functionality And Dependencies

The following table lists this version's management packs and utilities, and their dependencies with each other:
Table 9. Management Pack Functionality and Dependencies
Management Pack or Utility Description Dependency
Dell.Server.OOB.mp Management Pack for
discovering and monitoring Dell PowerEdge and PowerVault systems up to component groups level.
Dell.Connections.HardwareLibrar y.mp
Dell.Model.Server.mp
Dell.OperationsLibrary.Server.mp
Dell.View.Server.mp
Dell.OperationsLibrary.Common. mp
Dell.Server.OOB.DetailedMonitori ngOn.mp
Management Pack for monitoring Dell PowerEdge and PowerVault systems up to component level.
Dell.Connections.HardwareLibrar y.mp
Dell.Server.OOB.mp

Comparison Of Scalable And Detailed Edition Features

The following table helps you understand the environment in which you can use Scalable and Detailed Edition of Dell Server Out-of-band management pack.
Table 10. Scalable Management Pack Versus Detailed Management Pack
Features Scalable Edition Detailed Edition
Server (Out-of-band) Monitoring
Inventory up to individual components.
Health monitoring only at server and component group level.
Inventory and health monitoring of individual components.
View metrics for power, temperature, and network interface cards.
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Discovery And Grouping

The Dell Server Management Pack Suite version 5.2.0 enables you to discover and classify Dell Servers.
The following table lists the details of the hardware discovery and grouping by the Dell Server Out-of­band monitoring feature.
Table 11. Dell Hardware Discovery and Grouping
Group Diagram View Hardware Type
Dell Servers Dell Monolithic Servers
Dell Modular Servers

Discovering A Dell Server Using The Server (Out-Of-Band) Monitoring Feature

NOTE: The Microsoft SMASH Library (MPB) file has to be installed. For information on installing the Microsoft SMASH Library (MPB) file, see the "Installing The Out-Of-Band Monitoring Template" section of the Dell Server Management Pack Suite Version 5.2.0 For Microsoft System Center Operations Manager Installation Guide at dell.com/support/manuals.
To discover a Dell server using the Dell Server (Out-of-band) monitoring feature:
1. Log on to OpsMgr 2012 as an administrator for the OpsMgr Management group.
2. On the OpsMgr console, click Authoring.
3. At the bottom of the navigation pane, click Add Monitoring Wizard. The Add Monitoring Wizard screen appears.
4. On the Select Monitoring Type screen, select WS-Management and SMASH Device Discovery and click Next.
5. On the General Properties screen, in the Name field provide a name for the wizard.
6. Under Management pack, click New. The Create a Management Pack screen appears.
7. Provide a name for the management pack in the Name field and click Next.
For information on creating a management pack, see the OpsMgr documentation at
technet.microsoft.com.
8. Click Create. The management pack you created is selected in the Management pack drop-down box.
9. Click Next.
10. On the Specify the target drop-down menu, select a resource pool for monitoring out-of-band devices and click Next.
11. On the Specify the account to be used to run discovery screen, click New and create a Simple
Authentication Run As Account. For more information on creating a Simple Authentication type Run As Account, see Creating A
Simple Authentication Run As Account.
12. Select the Run As Account you created from the Run As Account drop-down menu and click Next.
13. Click Add.
Dell PowerEdge systems Dell PowerVault systems
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14. On the Add Devices screen specify the iDRAC IP address of the systems you want to monitor using the Server (out-of-band) monitoring feature. You can specify the iDRAC IP address of the systems by:
Scanning the IP Subnet that you provided.
Scanning a specified IP Range.
Importing a text file containing the list of iDRAC IP addresses.
15. Click Advanced Options, select the Skip CA Check and Skip CN Check option and click OK.
16. Click Scan for Devices to search for Dell PowerEdge 12G systems on your network. The IP addresses are listed under Available Devices.
17. Click Add to add the list of IP addresses you want to monitor and click OK.
18. On the Specify the devices you want to monitor screen, click Create.
19. Click Close.
The scanned Dell servers initially appear in Monitoring → WS-Management and SMASH Monitoring WS-Management Device State screen. After the automatically triggered SMASH discovery is
completed by the OpsMgr, the Dell servers appear in
MonitoringSMASH Device State screen.
20. Enable the Server (Out-of-band) monitoring feature by importing the required management packs,
or through Feature Management Dashboard. For more information on importing the required management packs see, Management Pack Functionality And Dependencies.
NOTE: Before discovering a Dell server using the Server (Out-of-Band) monitoring feature, the Dell Connections License Server URL has to be configured and setup. For more information, see the
Configuring Dell Connections License Manager URL.
MonitoringWS-Management and SMASH

Discoveries By The Dell Server (Out-Of-Band) Monitoring Feature

Table 12. Dell Server (Out-of-Band) Monitoring Feature Discoveries
Discovery Object Description
Dell Server Discovery Classifies your Dell server and populates the key
attributes and components.
Dell Device Helper Discovery Discovers the DellDeviceHelper as an object.

Monitoring

After you install the Dell Server Management Pack Suite, you can use the Monitoring pane of the OpsMgr to select views that provide health information of the discovered Dell servers. The Server Out-of-band monitoring feature discovers and monitors the health of the Dell servers. The Severity Level Indicators indicates the health of your Dell servers on the network. It includes monitoring health of Dell modular and monolithic systems and their components at regular intervals and on occurrence of events.
As the system components monitored through Server (In-band) monitoring feature and Server (Out-of­band) are not exactly the same, it is possible that the overall server health that is shown through In-band (OMSA) and Out-of-band (iDRAC) methods could be different. Drill-down to the specific component status when you observe such discrepancies to resolve specific problem conditions in the system component to bring the overall health of the server to OK state.
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Views

Dell Server Management Pack Suite provides the following types of views for Monitoring, under the Dell folder on the OpsMgr console:
Alerts Views
Diagram Views
State Views
Performance and Power Monitoring Views
Alerts Views
This view is available for managing hardware and storage events from Dell servers. The following alerts and traps are displayed by the Server Out-of-band monitoring feature:
Link up or Link down alerts for events received from Broadcom and Intel network interface cards for
Dell PowerEdge and PowerVault systems.
Platform Event Traps (PET) for Dell servers.
Viewing Alerts On The OpsMgr Console
To view Server Out-of-band monitoring feature alerts on the OpsMgr console:
1. Launch the OpsMgr console and click Monitoring.
2. Click DellAlerts Views.
The following individual Alerts Views is displayed:
Server Alerts — SNMP traps for Dell PowerEdge 12G and PowerVault servers with iDRAC 7 are
displayed.
3. Select Server Alerts. On the right pane of each of the individual Alerts Views, alerts that meet the criteria you specify,
such as alert severity, resolution state, or alerts that are assigned to you is displayed.
4. Select an alert to view the details in the Alert Details pane.
Diagram Views
The Diagram Views offers a hierarchical and graphical representation of all Dell servers on your network.
Viewing Diagram Views On The OpsMgr Console
To view the Server In-band diagram views on the OpsMgr console:
1. Launch the OpsMgr console and click MonitoringDellDiagram Views.
2. Navigate to the Diagram Views folder for the following views:
Complete Diagram View
Modular Systems Diagram
Monolithic Servers Diagram
3. Select any of the Diagram Views. On the right pane the hierarchical and graphical representation of the selected Dell device is
displayed.
4. Select a component in the diagram to view its details in the Detail View pane.
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Complete Diagram View
The Complete Diagram View offers a graphical representation of all Dell devices that OpsMgr monitors. You can expand and verify the status of individual devices and their components in the diagram. You can view details for:
Modular and Monolithic systems
Chassis Management Controllers and DRAC/MC devices
Remote Access Controllers
Dell Unmanaged Servers
Modular And Monolithic Systems
The Modular Systems Diagram and Monolithic Servers Diagram views offer the following details:
Physical and teamed network interfaces
Memory
Power supply
Sensors
Processors
Dell OpenManage software services
Storage controller
BIOS (inventory only)
iDRAC NIC
Modular Systems Diagram
The Dell Modular Systems Diagram View offers a graphical representation of all Dell modular systems and allows you to expand and verify the status of individual devices and their components in the diagram.
Monolithic Servers Diagram
The Dell Monolithic Systems Diagram View offers a graphical representation of all Dell monolithic systems and allows you to expand and verify the status of individual devices and their components in the diagram.
Dell Server Instance Diagram
Select a Dell system, from the Dell Modular System or Dell Monolithic System diagram views, to view the diagram specific to that particular system.
System-specific diagrams illustrate and indicate the status of the following components:
Physical interfaces
Memory
Power supply
Sensors
Processors
Storage controller
BIOS (inventory only)
iDRAC NIC
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The memory, processors, and power supply components are displayed in detail by the Detailed edition of the Server monitoring feature.
Storage Controller Component Hierarchy
Expand the Storage component in any Dell system instance diagram view, to view the status and health of components such as physical disks, connectors, virtual disks, controllers, sensors, and enclosures.
State Views
This view is available for viewing the health state of Dell servers (Out-of-band). In the OpsMgr console, click DellState Views, the status of each Dell server managed by OpsMgr on your network is displayed.
You can view the status for the following groups:
Managed servers (Out-Of-Band)
Unmanaged servers (Out-Of-Band)
Performance And Power Monitoring Views
To view the performance and power monitoring on the OpsMgr console:
1. Launch the OpsMgr console and click Monitoring.
2. In the Monitoring pane, click DellPerformance and Power MonitoringDell Performance View.
NOTE: All performance metric rules are disabled by default for Server Out-of-band monitoring feature.
3. Select the counters from the individual performance views and select the time range for which the values are required.
The data collected is represented in a graphical format for each system.
A unit monitor, monitors the performance counter over two successive cycles to check if it exceeds a threshold value. When the threshold value is exceeded, the server changes state and generates an alert. This unit monitor is disabled by default. You can override (enable and modify) the threshold values from the Authoring pane of the OpsMgr console. Unit monitor is available under Monitors for Dell Server objects for Server (Out-of-band) monitoring feature.
For more information on performance information collection, see Performance Collection Rules.

Dell Unit Monitors For Server (Out-of-Band) Monitoring Feature

Monitors to assess various conditions that can occur in Server (Out-of-band) monitored objects.
Table 13. Dell Unit Monitors For Server (Out-of-Band) Monitoring
Object Unit Monitor
Dell Server
Dell Server Run As Account Association Periodic
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Object Unit Monitor
Dell Server Unit Monitor Periodic
Dell Server Memory
Dell Server Memory Unit Periodic
Dell Server Memory Group
Dell Server Memory Group Periodic
Dell Server Power Supply
Dell Server Power Supply Unit Periodic
Dell Server Power Supply Group
Dell Server Power Supply Group Periodic
Dell Server Processor
Dell Server Processor Periodic
Dell Server Processor Group
Dell Server Processor Group Periodic
Dell Storage Controller
Dell Server Storage Controller Periodic
Dell Server Controller Battery
Dell Server Controller Battery Unit Periodic
Dell Battery Sensor
Dell Server Battery Sensor Health Periodic
Dell Battery Sensor Group
Dell Server Battery Group Sensor Health Periodic
Dell Current Sensor
Dell Server Current Sensor Health Periodic
Dell Fan Sensor
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Object Unit Monitor
Dell Server Fan Sensor Health Periodic
Dell Fan Sensor Group
Dell Server Fan Group Sensor Health Periodic
Dell Intrusion Sensor
Dell Server Intrusion Sensor Health Periodic
Dell Modular Blade Server With Operating System
Dell Server Run As Account Association Periodic
Dell Server Unit Monitor Periodic
Dell Modular Blade Server Without Operating System
Dell Server Run As Account Association Periodic
Dell Server Unit Monitor Periodic
Dell Monolithic Server With Operating System
Dell Server Run As Account Association Periodic
Dell Server Unit Monitor Periodic
Dell Monolithic Server Without Operating System
Dell Server Run As Account Association Periodic
Dell Server Unit Monitor Periodic
Dell Network Interfaces Group
Dell Server Network Interface Group Periodic
Dell Physical Network Interface
Dell Server Network Interface Unit Periodic
Dell Server Connector Enclosure
Dell Server Connector Enclosure Periodic
Dell Storage Controller Enclosure EMM
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Object Unit Monitor
Dell Server Enclosure EMM Periodic
Dell Storage Controller Enclosure Fan Sensor
Dell Server Enclosure Fan Sensor Periodic
Dell Storage Controller Enclosure Physical Disk
Dell Server Enclosure External Physical Disk Periodic
Dell Storage Controller Enclosure Power Supply
Dell Server Enclosure Power Supply Periodic
Dell Storage Controller Enclosure Temperature Sensor
Dell Server Temperature Sensor Periodic
Dell Storage Controller Internal Physical Disk
Dell Server Internal Physical Disk Unit Periodic
Dell Storage Controller Physical Disk
Dell Server Controller Direct Attached Physical Disk
Dell Storage Group
Dell Server Storage Periodic
Dell Storage Virtual Disk
Dell Server Controller Virtual Disk Unit Periodic
Dell Temperature Sensor
Dell Server Temperature Sensor Health Periodic
Dell Temperature Sensor Group
Dell Server Temperature Sensor Group Health
Dell Voltage Sensor
Dell Server Voltage Sensor Health Periodic
Periodic
Periodic
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Object Unit Monitor
Dell Voltage Sensor Group
Dell Server Sensors Voltage Group Periodic

Rules

The following section lists the rules specific to the Dell Server Out-of-band monitoring feature.

Dell Systems Event Processing Rules

The Dell Server Management Pack Suite processes rules from Dell Servers.

Dell Servers

All informational, warning, and critical SNMP traps for Dell servers discovered using Server (Out-of-band) monitoring feature, have a corresponding SNMP trap rule.
Each of these rules are processed based on the following criteria:
Source Name = "Dell Server ip"
OID = Actual trap ID of the trap event
Data Provider = SNMP trap event provider

Tasks

Tasks are available in the Tasks pane of the OpsMgr console. When you select a device or a component, the relevant tasks appear in the Tasks pane.
NOTE: In OpsMgr 2007 R2, the Tasks pane is referred to as Actions pane.

Task Summary

Performing Dell Tasks Using Dell Server (Out-Of-Band)

Following table provides a summary of the Dell tasks that you can perform using Dell Server (Out-of­band):
Table 14. Dell Tasks Using Dell Server (Out-of-band)
Task Description
Launch Dell Remote Access Console Launches the iDRAC console for the out-of-band
discovered servers.
Launch Dell License Manager Launches the Dell License Manager on the
management system.
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Task Description
NOTE: Launching Dell License Manager is possible only if a Windows or Linux operating system is installed and Dell License Manager is also installed.
Launch Remote Desktop Monolithic Server Launches the remote desktop for the selected
system.
NOTE: Launching remote desktop is possible only if Windows operating system is installed and remote desktop is manually enabled in the managed node.
Launch Dell OpenManage Power Center Launches the Dell OpenManage Power Center
console for the selected system.
NOTE: Launching OpenManage Power Center is possible only if Windows or Linux operating system and, OpenManage Server Administrator is installed, and Dell OpenManage Power Center are installed on the managed node.
Get Warranty Information Retrieves the warranty information for the selected
system.
NOTE: An active Internet connection is required to retrieve the warranty information.

Dell Modular and Monolithic Systems Tasks (Out-Of-Band)

Get Warranty Information
You can use this task to see the warranty status of the selected system. To get warranty information:
1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2. Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.
3. In the Tasks pane, select Dell Server TasksGet Warranty Information.
Launch Remote Desktop (Monolithic Server)
NOTE: Launching remote desktop is possible only if the Windows operating system is installed and remote desktop is manually enabled in the managed node.
To launch Remote Desktop from the OpsMgr console:
1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2. Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.
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3. In the Tasks pane, select Dell Server TasksLaunch Remote Desktop (Monolithic Server).
Launch Dell OpenManage Power Center
You can use this task to launch the OpenManage Power Center console. To launch Dell OpenManage Power Center:
1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2. Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.
3. In the Tasks pane, select Dell Windows Server TasksLaunch Dell OpenManage Power Center.
Launch Dell Remote Access Console
To launch Dell Remote Access Console:
1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2. Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.
3. In the Task pane, select Dell Server TasksLaunch Dell Remote Access Console.
Launch Dell License Manager
The Launch Dell License Manager task allows you to launch the Dell License Manager on management systems. Dell License Manager is a one-to-many license deployment and reporting tool for Dell iDRAC licenses.
NOTE: If the Dell License Manager has not been installed in the default path create a new task to launch Dell License Manager. For more information, see Creating A Launch License Manager Task.
To launch Dell License Manager:
1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2. Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.
3. In the Task pane, select Dell Windows Server TasksLaunch Dell License Manager.

Configuring Dell Connections License Manager URL

Perform this task before importing the Server (Out-of-band) monitoring feature, as Dell servers are discovered only after the Dell Connections License Server is configured.
NOTE: If you have already imported the Server (Out-of-band) monitoring feature, the Dell servers are discovered only in the next discovery cycle and an alert is generated in the Management Dashboard prompting you to configure the Dell Connections License Manager URL. For more information, see Feature Management Alerts.
NOTE: If the management server has been restarted, the discovered Dell servers will appear only after the next discovery cycle.
1. Install the Dell Connections License Manager. For more information, see Dell Connections License Manager Version 1.1 Installation Guide
2. Obtain licenses for the monitoring feature. For more information, see the "Managing Connections License Manager" section in the Dell Connections License Manager Version 1.1 User’s Guide at
dell.com/support/manuals.
3. Launch the OpsMgr 2012 console.
at dell.com/support/manuals.
Feature
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4. From the navigation pane, click Monitoring.
5. Expand MonitoringDellFeature Management Dashboard.
6. Select Server (Out-of-band) Monitoring feature.
7. From the Dell Monitoring Feature Tasks pane, select Configure License Server. The Run Task - Configure License Server screen is displayed.
8. Click Override. The Override Task Parameters screen is displayed.
9. In the LicenseWebServiceURL parameter, under the New Value column type the license web service
URL (the license webservice URL uses the default port as 8543) in the following format <License Server IP>: <port number>/.
For example: http://10.56.123.255:8543/.
10. In the LicenseWebUIURL parameter, under the New Value column type the license web UI URL (the license web UI URL uses the default port as 8544) in the following format http://<License Server IP>: <port number>/.
For example: http://10.56.123.255:8544/.
11. Click Override. The Run Task - Configure License Server screen is displayed.
12. Click Run. The Task Status - Configure License Server screen is displayed. The Configure License Server task
takes several minutes to complete.
NOTE: Wait for the task to complete (view the state update change in the dashboard) before launching another task through the Feature Management Dashboard.
http://
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5

DRAC Monitoring Feature

DRAC monitoring feature supports discovery, and monitoring for various generations (DRAC 5, iDRAC 6 modular, iDRAC 7 modular and monolithic systems) using SNMP.

Management Pack Functionality And Dependencies

The following table lists Dell Server Management Pack Suite management packs and utilities, and their dependencies with each other:
Table 15. Management Pack Functionality and Dependencies
Management Pack or Utility Description Dependency
Dell.DRAC.OM07.MP
Dell.DRAC.OM12.MP
Management pack for discovering and monitoring Dell Remote Access Cards - DRAC 5, iDRAC Modular and iDRAC Monolithic.
Dell.Connections.HardwareLibrar y.mp
Dell.Model.DRAC.mp
Dell.OperationsLibrary.DRAC.mp
Dell.View.DRAC.mp
Dell.OperationsLibrary.Common. mp

Comparison Of Scalable And Detailed Edition Features

The following table helps you understand the environment in which you can use Scalable and Detailed Edition features.
Table 16. Scalable Management Pack Versus Detailed Management Pack
Features Scalable Edition Detailed Edition
Chassis Monitoring
Chassis inventory
Chassis slots summary
Health monitoring of chassis
Inventory and health monitoring of individual chassis components.

Discovery And Grouping

The Dell Server Management Pack Suite version 5.2.0 enables you to discover and classify Dell Remote Access Controllers (DRAC), and integrated DRAC (iDRAC).
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The following table lists the details of the hardware discovery and grouping by the Dell DRAC monitoring feature.
Table 17. Dell Hardware Discovery and Grouping
Group Monitoring Feature Diagram View Hardware Type
Dell Remote Access Controllers
Dell DRAC Monitoring Remote Access
Controller Group
DRAC 5, iDRAC modular, and iDRAC monolithic instances.
NOTE: DRAC monitoring feature does not support the discovery of xx0x iDRAC modular controllers. You can manage these devices using the Scalable Edition of Server (In-band) monitoring feature.

Discovering DRAC Devices

The DRAC devices must be discovered as network devices under the Administration section of the OpsMgr console. To discover DRAC devices:
1. Log on to the management server as an OpsMgr administrator.
2. On the OpsMgr console, click Administration.
3. At the bottom of the navigation pane, click Discovery Wizard.
4. Run the Discovery Wizard, select Network devices and follow the instructions on the screen. For more information, see the OpsMgr documentation at technet.microsoft.com.
5. On the Add a Device console screen in OpsMgr 2012, type the IP address that you want to scan, select the appropriate Run As account from the SNMP V1 or V2 Run As account drop-down box.
6. Enable the DRAC monitoring feature using Feature Management Dashboard.
Scalability Recommendation For OpsMgr 2012
When managing large number of network devices in a distributed setup, use dedicated resource pools of Management Servers for each device type, if the same Management Group is also used to manage agent­based devices.
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Discoveries By The DRAC Monitoring Feature

Table 18. DRAC Monitoring Feature Discoveries
Discovery Object Description
DRAC 5 or iDRAC Discovery Discovers all supported Dell Remote Access 5
Controllers and Integrated Remote Access Controllers.
Dell Integrated Remote Access Modular Discovery
iDRAC 6 Modular Discovery
iDRAC 6 Monolithic Discovery
iDRAC 7 Modular Discovery
iDRAC 7 Monolithic Discovery
Dell Remote Access Group Discovery Discovers the Dell Remote Access group and
Dell Remote Access 5 Group Discovery Discovers the Dell Remote Access 5 group with
Dell Integrated Remote Access Monolithic Group Discovery
Dell Integrated Remote Access Modular Group Discovery
Discovers the Chassis Name and Chassis Service Tag of Dell Integrated Remote Access Controllers for Modular systems.
Discovers the iDRAC 6 (Modular) group.
Discovers the iDRAC 6 (Monolithic) group.
Discovers the iDRAC 7 (Modular) group.
Discovers the iDRAC 7 (Monolithic) group.
populates iDRAC.
Dell Remote Access 5 Controllers.
Discovers the Dell Integrated Remote Access Monolithic group and iDRAC (Monolithic).
Discovers and populates the iDRAC (Modular) group.

Monitoring

After you install the Dell Server Management Pack Suite, you can use the Monitoring pane of the OpsMgr to select views that provide complete health information of the discovered Dell DRAC devices. The DRAC monitoring feature discovers and monitors the health of the Dell DRAC devices. It includes monitoring health of Dell DRAC devices, both at regular intervals and on occurrence of events. The Severity Level
Indicators indicates the health of your Dell DRAC devices on the network.
NOTE: To monitor the health of DRAC devices, associate the community string Run As account with the SNMP Monitoring Account with the target as Dell Remote Access Controller class or respective DRAC object (if you have different Run As accounts for different DRAC devices).

Alerts Views

This view is available for managing hardware and storage events from Dell DRAC devices. SNMP traps sent by DRAC devices are displayed by the DRAC monitoring feature.
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Viewing Alerts On The OpsMgr Console
To view DRAC alerts on the OpsMgr console:
1. Launch the OpsMgr console and click Monitoring.
2. Click DellAlerts ViewsRemote Access Alerts.
The Remote Access Alerts is displayed. These alerts contains information on SNMP traps from DRAC 5, iDRAC 6, and iDRAC 7 devices.
3. Select an alert to view the details in the Alert Details pane. On the right pane of each of the individual Alerts Views, alerts that meet the criteria you specify,
such as alert severity, resolution state, or alerts that are assigned to you is displayed.

Diagram Views

The Diagram Views offers a hierarchical and graphical representation of all Dell DRAC devices on your network.
Viewing Diagrams On The OpsMgr Console
To view the diagrams for DRAC monitoring feature on the OpsMgr console:
1. Launch the OpsMgr console and click MonitoringDellDiagram Views.
2. In the Monitoring pane on the left side, navigate to the Diagram Views folder for the following views:
Complete Diagram View
Remote Access Controllers Group
3. Select any of the Diagram Views. On the right pane the hierarchical and graphical representation of the selected Dell device is
displayed.
4. Select a component in the diagram to view its details in the Detail View pane.
Complete Diagram View
The Complete Diagram View offers a graphical representation of all Dell devices that OpsMgr monitors. You can expand and verify the status of individual devices and their components in the diagram. You can view details for:
Modular and Monolithic systems
Chassis Management Controllers and DRAC/MC devices
Remote Access Controllers
Dell Unmanaged Servers
Remote Access Controllers Group
The Remote Access Controllers Group diagram view offers a graphical representation of all DRAC 5, iDRAC 6, and iDRAC 7 (modular and monolithic) devices. Select a component in the diagram to view its details in the Detail View pane.
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Figure 3. Remote Access Controllers Group Diagram

State Views

This view is available for viewing the health of the Dell DRAC devices. In the OpsMgr console, click Dell State Views, the status of each Dell DRAC device managed by OpsMgr on your network is displayed.
Select the Dell DRAC device group for which you want to see the State view. You can view the status of the DRAC/MC device group.
The health of a component is derived by reviewing the unresolved alerts associated with the component.
Severity Level Indicators explains the various state components that the Dell Server Management Pack
Suite uses with their corresponding severity levels.

Dell Unit Monitors For DRAC Monitoring Feature

Monitors to assess various conditions that can occur in DRAC monitored objects.
Table 19. Dell Unit Monitors For DRAC Monitoring Feature
Object Unit Monitor
Dell Remote Access Controller 5
Dell Remote Access Status Event and Periodic
iDRAC 6 Modular
Dell Remote Access Status Event and Periodic
NOTE: DRAC 5 and iDRAC 6 share the same unit monitor.
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Object Unit Monitor
iDRAC 6 Monolithic
Dell Remote Access Status Event and Periodic
iDRAC 7 Modular
Dell Remote Access Status Event and Periodic
Controller Global Status Event and Periodic
Controller Global Storage Status Event and Periodic
iDRAC 7 Monolithic
NOTE: For iDRAC 7 modular and iDRAC 7 monolithic devices, the Dell RAC periodic-based and Dell RAC triggered-based unit monitors are disabled.
Dell Remote Access Status Event and Periodic
Controller Global Status Event and Periodic
Controller Global Storage Status Event and Periodic

Rules

The following section lists the rules specific to the Dell DRAC monitoring feature.

Dell Systems Event Processing Rules

The Dell Server Management Pack Suite processes rules from DRAC traps.

DRAC Devices

All informational, warning, and critical SNMP traps for the DRAC devices have a corresponding SNMP trap rule.
Each of these rules are processed based on the following criteria:
Source Name = "DRAC/CMC/DRAC/MC name or ip"
OID = Actual trap ID of the DRAC /CMC/DRAC/MC SNMP trap event
Data Provider = SNMP trap
NOTE: Informational alerts are turned off by default. To receive these alerts, import informational alerts management pack.

Tasks

Tasks are available in the Tasks pane of the OpsMgr console. When you select a device or a component, the relevant tasks appear in the Tasks pane.
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NOTE: In OpsMgr 2007 R2, the Tasks pane is referred to as Actions pane.

Task Summary

Performing Dell Tasks Using DRAC

Following table provides a summary of the Dell tasks that you can perform using the DRAC:
Table 20. Dell Tasks Using The DRAC
Task Description
Launch Dell Remote Access Console Launches the DRAC console for the discovered
DRAC.
Launch Dell License Manager Launches the Dell License manager on the
management system.
Launch Remote Desktop Launches the remote desktop for the selected
system.
NOTE: This feature is available only on systems with iDRAC 7.
Launch Dell OpenManage Server Administrator Launches the Dell OpenManage Server
Administrator.
NOTE: This feature is available only on systems with iDRAC 7.

Dell Remote Access Controller (DRAC) Tasks

Launch Dell Remote Access Console
You can use this task to launch the Dell Remote Access Console, if the DRAC is installed on your Dell system.
To launch Dell Modular Chassis Remote Access console:
1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2. Select the desired DRAC/iDRAC device in any of the Diagram Views or State Views or an alert in the Alerts Views.
3. On systems running System Center Operations Manager 2007 R2 : In the Actions pane, select SNMP Network Device TasksLaunch Dell Remote Access Console.
On systems running OpsMgr 2012 :
In the Tasks pane, select Dell Remote Access Controller TasksLaunch Dell DRAC Console.
Launch Dell License Manager
The Launch Dell License Manager task allows you to launch the Dell License Manager on management systems. Dell License Manager is a one-to-many license deployment and reporting tool for Dell iDRAC licenses.
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NOTE: If the Dell License Manager has not been installed in the default path, create a new task to launch Dell License Manager. For more information, see Creating A Launch License Manager Task.
To launch Dell License Manager:
1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2. Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views
.
3. In the Tasks pane, select Dell Remote Access Controller TasksLaunch Dell License Manager.
Launch Dell OpenManage Server Administrator
NOTE: The Dell OpenManage Server Administrator feature is available only on systems with iDRAC
7.
To launch Dell OpenManage Server Administrator:
1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2. Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts
.
Views
3. In the Tasks pane, select Dell Remote Access Controller TasksLaunch Dell OpenManage Server Administrator.
4. On systems running System Center Operations Manager 2007 R2 : In the Actions pane, select SNMP Network Device TasksLaunch Dell OpenManage Server
Administrator.
On systems running OpsMgr 2012 :
In the Tasks pane, select Dell Remote Access Controller TasksLaunch Dell OpenManage Server
Administrator.
NOTE: Server Management Pack Suite Tasks launches the Remote Console in Internet Explorer.
Launch Remote Desktop
NOTE: The remote desktop feature is available only on systems with iDRAC 7.
NOTE: Launching remote desktop is possible only if remote desktop is enabled manually in the managed node.
To launch remote desktop:
1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2. Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts
.
Views
3. On systems running System Center Operations Manager 2007 R2 : In the Actions pane, select SNMP Network Device TasksLaunch Dell OpenManage Server
Administrator.
On systems running OpsMgr 2012 :
In the Tasks pane, select Dell Remote Access Controller TasksLaunch Dell OpenManage Server
Administrator.
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6

Chassis Monitoring Feature

Chassis monitoring feature supports discovery, and monitoring of Chassis Management Controller (CMC) on, Dell PowerEdge VRTX chassis, and Dell PowerEdge M1000e chassis using SNMP and WS-Man.

Management Pack Functionality And Dependencies

The following table lists Dell Server Management Pack Suite management packs and utilities, and their dependencies with each other:
Table 21. Management Pack Functionality and Dependencies
Management Pack or Utility Description Dependency
Dell.CMC.OM07.mp
Dell.CMC.OM12.mp
Management pack for discovering and monitoring CMC (M1000e, PowerEdge VRTX), and DRAC/MC.
Dell.Connections.HardwareLibrar y.mp
Dell.Model.CMC.mp
Dell.OperationsLibrary.CMC.mp
Dell.View.CMC.mp
Dell.OperationsLibrary.Common. mp
Dell.Chassis.Detailed.mp Management pack for
monitoring CMC (M1000e, PowerEdge VRTX), and DRAC/MC up to component level.
Dell.Connections.HardwareLibrar y.mp
Dell.Model.CMC.mp
Dell.OperationsLibrary.CMC.mp
Dell.View.CMC.mp
Dell.OperationsLibrary.Common. mp

Discovery And Grouping

The Dell Server Management Pack Suite version 5.2.0 enables you to discover and classify Dell Chassis Management Controllers (CMC), Dell PowerEdge M1000e, and Dell PowerEdge VRTX.
The following table lists the details of the hardware discovery and grouping by the Dell CMC monitoring feature.
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Table 22. Dell Hardware Discovery and Grouping
Group Diagram View Hardware Type
Dell CMC Dell Chassis Management
Controllers (CMC) group
CMC, DRAC/MC instances on the network, chassis slot summary and server modules for CMC and DRAC/MC.
Dell PowerEdge M1000e Dell M1000e Chassis group
Dell PowerEdge VRTX Dell VRTX Chassis group
Dell PowerEdge M1000e
Dell PowerEdge VRTX

Discovering Chassis Devices

The Chassis devices should be discovered as network devices under the Administration section of the OpsMgr console.
To discover Chassis devices:
1. Log on to the management server as an OpsMgr administrator.
2. On the OpsMgr console, click Administration.
3. At the bottom of the navigation pane, click Discovery Wizard.
4. Run the Discovery Wizard, select Network devices and follow the instructions on the screen.
For more information, see the OpsMgr documentation at technet.microsoft.com.
NOTE: Select the Run As accounts created for discovering the chassis devices. For more information, see the "Configuring Dell Chassis Management Controller Feature For Correlating Server Modules With Chassis Slot Summary" section of the Dell Server Management Pack Suite
Version 5.2.0 For Microsoft System Center Operations Manager Installation Guide at dell.com/ support/manuals.
5. On the Add a Device console screen in OpsMgr 2012, type the IP address that you want to scan,
select the appropriate Run As account from the SNMP V1 or V2
6. Enable the Chassis monitoring feature using the Feature Management Dashboard.
Run As account drop-down box.

Discoveries By The Dell Chassis Monitoring Feature

Table 23. Dell Chassis Monitoring Feature Discoveries
Discovery Object Description
Dell CMC Discovery Discovers all supported Dell CMCs, PowerEdge
VRTX, and PowerEdge M1000e.
Dell CMC Slot Discovery Discovers slots on the CMC device.
Dell Chassis Detailed Discovery Discovers all Dell chassis components.
Dell DRAC/MC Discovery Discovers all supported Dell DRAC/MCs.
Dell DRAC/MC Slot Discovery Discovers slots and chassis slot summary.
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Monitoring

After you install the Dell Server Management Pack Suite, you can use the Monitoring pane of the OpsMgr to select views that provide complete health information of the discovered Dell CMC and DRAC/MC devices. The Chassis monitoring feature discovers and monitors the health of the Dell CMC and DRAC/MC devices. The Severity Level Indicators indicates the health of your Dell CMC and DRAC/MC devices on the network.
Chassis Monitoring includes monitoring the health of Dell chassis, and DRAC/MC devices, both at regular intervals and on occurrence of events.
NOTE: To perform Chassis Detailed monitoring, create Run As Accounts with WS-Man credentials needed for accessing the Dell CMCs and associate it to the profiles — Dell CMC Login Account Run As Profiles.

Alerts Views

This view is available for managing hardware and storage events from Dell CMC and DRAC/MC devices. SNMP traps sent by Chassis and DRAC/MC devices are displayed by the Chassis monitoring feature.
Viewing Alerts On The OpsMgr Console
To view Chassis Monitoring alerts on the OpsMgr console:
1. Launch the OpsMgr console and click Monitoring.
2. Click DellAlerts Views.
The following individual Alerts Views are displayed:
CMC Alerts — SNMP traps from the discovered Chassis devices are displayed.
DRAC/MC Alerts — Events and SNMP traps from the discovered DRAC/MC devices, and SNMP
traps (for NICs) for 12th generation PowerEdge servers with iDRAC 7 are displayed.
Dell M1000e Chassis Alerts— SNMP traps from the discovered Dell PowerEdge M1000e chassis
device are displayed.
Dell VRTX Chassis Alerts— SNMP traps from the discovered Dell PowerEdge VRTX chassis device
are displayed.
3. Select any of the Alerts Views. On the right pane of each of the individual Alerts Views, alerts that meet the criteria you specify,
such as alert severity, resolution state, or alerts that are assigned to you is displayed.
4. Select an alert to view the details in the Alert Details pane.

Diagram Views

The Diagram Views offers a hierarchical and graphical representation of all Dell CMC devices, Dell M1000e, and Dell VRTX on your network.
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Viewing Diagrams On The OpsMgr Console
To view the diagrams for chassis monitoring feature on the OpsMgr console:
1. Launch the OpsMgr console and click MonitoringDellDiagram Views.
2. Navigate to the Diagram Views folder for the following views:
Complete Diagram View
Chassis Management Controllers Group
Dell Chassis Diagram Views
– Dell M1000e Chassis Diagram View – Dell VRTX Chassis Diagram View
3. Select any of the Diagram Views. On the right pane the hierarchical and graphical representation of the selected Dell device is
displayed.
4. Select a component in the diagram to view its details in the Detail View pane.
Complete Diagram View
The Complete Diagram View offers a graphical representation of all Dell devices that OpsMgr monitors. You can expand and verify the status of individual devices and their components in the diagram. You can view details for:
Modular and Monolithic systems
Chassis Management Controllers and DRAC/MC devices
Remote Access Controllers
Dell Unmanaged Servers
Chassis Management Controllers Group
The Chassis Management Controllers Group diagram view offers a graphical representation of all Dell CMC, DRAC/MC, Dell PowerEdge M1000e and Dell PowerEdge VRTX, and their inventory. For Chassis discovery, see Discovering Chassis Devices.
Figure 4. Chassis Management Controllers Group Diagram
For discovered CMC and DRAC/MC chassis, you can view the occupied and free slot summary in the Chassis Slots Summary.
Slot names modified on CMC and DRAC/MC chassis are reflected in the diagram view.
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The correlation of Dell servers with the server modules of CMC and DRAC/MC chassis are displayed in the Chassis Management Controllers Group diagram. The Dell system is visible under the slot in the diagram.
NOTE: Create Run As Account for CMC and DRAC/MC slots discovery with simple, basic, or digest authentication only. For more information, see "Configuring the Dell Chassis Management Controller Feature For Correlating Server Modules With Chassis Slot Summary" section of the
Server Management Pack Suite Version 5.2.0 For Microsoft System Center Operations Manager Installation Guide at dell.com/support/manuals.
NOTE: The iDRAC firmware of the modular systems should be compatible with the CMC firmware, failing which, the Service Tag is displayed as Not Available and the Chassis Blade Correlation may not be possible.
Dell
Dell Chassis Diagram Views
The Dell Chassis diagram view offers a graphical representation of Dell PowerEdge M1000e chassis, and Dell PowerEdge VRTX chassis devices. Select a component in the diagram to view its details in the Detail
View pane.

State Views

This view is available for viewing the health of the Dell CMC devices. In the OpsMgr console, click Dell State Views, the status of each Dell device managed by OpsMgr on your network is displayed.
Select the Dell CMC device group for which you want to see the State view. You can view the status of the CMC device group.
The health of a component is derived by reviewing the unresolved alerts associated with the component.
Severity Level Indicators explains the various state components that the Server Management Pack Suite
uses with their corresponding severity levels.

Dell Unit Monitors For Chassis Monitoring Feature

Monitors to assess various conditions that can occur in Chassis monitored objects.
Table 24. Dell Unit Monitors For Chassis Monitoring Feature
Object Unit Monitor
Dell CMC
Dell CMC Status Event and Periodic
DRAC/MC
Dell DRAC/MC Status Event and Periodic
Dell Chassis IO Module
Dell Chassis IO Module Health Poll Based UnitMonitor
Periodic
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Object Unit Monitor
Dell Modular ChassisFan
Dell Chassis Fan Health Poll Based UnitMonitor
Dell Chassis Modular Controller
Dell Chassis CMC Health Poll Based UnitMonitor
Dell Chassis Modular Controller Group
Dell Chassis CMC Group Health Poll Based UnitMonitor
Dell Chassis Modular Power Supply
Dell Chassis Power Supply Health Poll Based UnitMonitor
Dell Chassis Modular Power Supply Group
Dell Chassis Power Supply Group Health PollBased UnitMonitor
Dell Chassis Modular PCIe Device
Dell Chassis PCIe Device Health PollBased UnitMonitor
Periodic
Periodic
Periodic
Periodic
Periodic
Periodic
Dell Chassis Storage Enclosure
Dell Chassis Storage Enclosure Health PollBased UnitMonitor
Dell Chassis Storage Controller
Dell Chassis Storage Controller Health Poll Based UnitMonitor
Dell Chassis Storage Controller Battery Health Poll Based UnitMonitor
Dell Chassis Storage Controller Virtual Disk
Dell Chassis Storage VirtualDisk Health Poll Based UnitMonitor
Dell Chassis Storage Controller Enclosure Internal Physical Disk
Dell Chassis Storage Internal PhysicalDisk Primary Health Status Poll Based UnitMonitor
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Periodic
Periodic
Periodic
Periodic
Periodic
Object Unit Monitor
Dell Chassis Storage Internal PhysicalDisk Predictive Failure Health Status Poll Based UnitMonitor
Dell Chassis Storage Controller Enclosure External Physical Disk
Periodic
Dell Chassis Storage External PhysicalDisk Primary Health Status Poll Based UnitMonitor
Dell Chassis Storage External PhysicalDisk Predictive Failure Health Status Poll Based UnitMonitor
Periodic
Periodic

Rules

The following section lists the rules specific to the Dell Chassis monitoring feature.

Dell Systems Event Processing Rules

The Dell Server Management Pack Suite processes rules from Chassis traps.

Chassis Devices

All informational, warning, and critical SNMP traps for the Chassis devices have a corresponding SNMP trap rule.
Each of these rules are processed based on the following criteria:
Source Name = "DRAC/CMC/DRAC/MC name or ip"
OID = Actual trap ID of the DRAC /CMC/DRAC/MC SNMP trap event
Data Provider = SNMP trap
NOTE: Informational alerts are turned off by default. To receive these alerts, import informational alerts management pack.

Tasks

Tasks are available in the Tasks pane of the OpsMgr console. When you select a device or a component, the relevant tasks appear in the Tasks pane.
NOTE: In OpsMgr 2007 R2, the Tasks pane is referred to as Actions pane.

Task Summary

Performing Dell Tasks Using The Dell Chassis

Following table provides a summary of the Dell tasks that you can perform using the Dell chassis:
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Table 25. Dell Tasks Using The Dell Chassis
Task Description
Launch Dell CMC Console Launches the CMC console.
Launch Dell Modular Chassis Remote Access Console
Launches the DRAC/MC console.

Dell Chassis Tasks

Launch Dell CMC Console
You can use this task to launch the CMC console.
1. In the OpsMgr console, navigate to the Dell Diagram Views, State Views, or Alerts Views.
2. Select the CMC device in any of the Diagram Views or State Views or an alert in the Alerts Views.
3. On systems running System Center Operations Manager 2007 R2 : In the Actions pane, select SNMP Network Device TasksLaunch Dell CMC Console.
On systems running OpsMgr 2012 :
In the Tasks pane, select Dell CMC TasksLaunch Dell CMC Console.
Launch Dell Modular Chassis Remote Access Console
You can use this task to launch the DRAC/MC console.
1. In the OpsMgr console, navigate to the Dell Diagram Views, State Views, or Alerts Views.
2. Select the DRAC/MC device in any of the Diagram Views or State Views or an alert in the Alerts
.
Views
3. On systems running System Center Operations Manager 2007 R2 : In the Actions pane, select SNMP Network Device TasksLaunch Dell Modular Chassis Remote
Access Console.
On systems running OpsMgr 2012 :
In the Tasks pane, select Dell DRAC/MC TasksLaunch Dell Modular Chassis Remote Access Console.
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Chassis Modular Server Correlation Feature

Chassis Modular Server Correlation feature supports:
Correlation of Dell Modular Servers with Chassis slots.
NOTE: Enable CMC slot discovery and/or DRAC/MC slot discovery for the correlation feature to work.
Correlation of Chassis Shared Storage components with Dell servers.
NOTE: Enable Chassis detailed monitoring for the correlation of chassis shared components with Dell servers.

Management Pack Functionality And Dependencies

The following table lists Dell Server Management Pack Suite management packs and utilities, and their dependencies with each other:
Table 26. Management Pack Functionality and Dependencies
Management Pack or Utility Description Dependency
Dell.ChassisModularServer.Correl ation.mp
Management pack for:
Correlating Dell Modular systems with CMC and DRAC/MC slots.
Correlating chassis storage shared components with Dell Modular servers
Dell.Connections.HardwareLibrar y.mp
Dell.WindowsServer.Scalable.mp
Dell.Model.Server.mp
Dell.CMC.OM07.MP or Dell.CMC.OM12.MP
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Discoveries By The Chassis Modular Server Correlation Feature

Table 27. Chassis Modular Server Correlation Feature Discoveries
Discovery Object Description
Dell CMC Chassis to Modular Server Correlation Discovery
Dell Chassis Storage to Blade Server Correlation Discovery
Discovers the correlation between the CMC chassis and the Dell modular systems.
Discovers the correlation between chassis shared components with Dell Servers (In-band).
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Discovery Object Description
Dell DRAC/MC Chassis to Modular Server Correlation Discovery
Discovers the correlation between DRAC/MC chassis and Dell modular systems.
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Dell Feature Management Dashboard

The Dell Feature Management Dashboard enhances the management of the Dell systems — Dell servers, Dell Remote Access Controllers (DRAC), Dell Chassis Management Controller (CMC) in the OpsMgr by providing the following monitoring features.
Server In-Band Monitoring Feature
Server Out-Of-Band Monitoring Feature
DRAC Monitoring Feature
Chassis Monitoring Feature
Chassis Modular Server Correlation Feature

Management Pack Functionality And Dependencies

The following table lists Dell Server Management Pack Suite management packs and utilities, and their dependencies with each other:
Table 28. Management Pack Functionality and Dependencies
Management Pack or Utility Description Dependency
Dell.FeatureManagement.Pack.mpManagement pack for
discovering, monitoring, and upgrading, the available Dell Management Packs Suite features in OpsMgr.
Dell.Connections.HardwareLibrar y.mp

Discoveries By The Dell Feature Management Pack

Table 29. Dell Feature Management Pack Discoveries
Discovery Object Description
Dell License Configuration Discovery
Dell Feature Management Host Discovery
Configures the Dell Connections License Manager web server url.
Populates the dashboard if the management server is the feature management pack host. The management servers where the Dell Server Management Pack Suite is installed first, is selected as the feature management pack host.
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Tasks

Tasks are available in the Tasks pane of the OpsMgr console. When you select a device or a component, the relevant tasks appear in the Tasks pane.
NOTE: In OpsMgr 2007 R2, the Tasks pane is referred to as Actions pane.

Feature Management Tasks

The following table lists the tasks available on the Feature Management Dashboard. Some tasks listed below appear only after you have imported a particular monitoring feature.
NOTE: Ignore the errors pertaining to reimporting of existing management packs under the error logs in the Event log. These errors occur when Feature Management Dashboard reimports all the dependent management packs that are already imported while importing a monitoring feature.
NOTE: Wait for a task to complete (view the state update change in the dashboard) before launching another task using the Feature Management Dashboard.
Table 30. Feature Management Tasks
Tasks Description
Server (Out-of-band) Monitoring
Configure License Server Configures the Dell Connections License
Manager. For more information, see Configuring
Dell Connections License Manager URL.
NOTE: Perform this task before importing the Server (Out-of-band) monitoring feature, as the Dell servers are discovered only after the Dell Connections License Server is configured.
Launch Dell Connections License Manager Launches the Dell Connections License Manager
console. For more information, see Dell Connections License Manager User’s Guide at dell.com/support/manuals.
NOTE: While configuring the Dell Connections License Manager, the License Manager task is enabled only after the configuration of the LicenseWebUI URL is completed. For more information, see
Configuring Dell Connections License Manager URL.
NOTE: The Configure License Server and Launch Connections License Manger are common tasks for all the monitoring features on Feature Management Dashboard.
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Tasks Description
Import Server (Out-of-band) Scalable Feature Imports the Scalable feature of Server (Out-of-
band) monitoring feature.
Import Server (Out-of-band) Detailed Feature Imports the Detailed feature of Server (Out-of-
band) monitoring feature.
Set to Server (Out-of-band) Scalable Feature
Set to Server (Out-of-band) Detailed Feature If the Scalable feature is running on the system,
Set Server (Out-of-band) Monitoring as Preferred Monitoring Method
Refresh Dashboard Updates the Feature Management Dashboard if
Remove Server (Out-of-band) Feature Removes the Server (Out-of-band) monitoring
If the Detailed feature is running on the system, the Feature Management Dashboard switches from the Detailed feature to the Scalable feature.
On upgrading from the previous version, run this task to use the latest version for this monitoring feature.
the Feature Management Dashboard switches from the Scalable feature to the Detailed feature.
On upgrading from the previous version, run this task to use the latest version for this monitoring feature.
This task enables the Out-of-band monitoring feature as the preferred monitoring method for your Dell server, when the Dell servers in the setup are monitored through both, In-band monitoring feature, and Out-of-band monitoring feature.
it was not automatically updated.
feature.
Server (In-band) Monitoring
Import Server (In-band) Detailed Feature
Import Server (In-band) Scalable Feature
Set Server (In-band) Monitoring as Preferred Monitoring Method
Set to Server (In-band) Scalable Feature If the Detailed feature is running on the system,
Imports the Detailed feature of the Server (In­band) monitoring feature.
Imports the Scalable feature of the Server (In­band) monitoring feature.
This task enables the In-band monitoring feature as the preferred monitoring method for your Dell server, when the Dell servers in the setup are monitored through both, In-band monitoring feature and Out-of-band monitoring feature.
the Feature Management Dashboard switches from the Detailed feature to the Scalable feature.
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Tasks Description
On upgrading from the previous version, run this task to use the latest version for this monitoring feature.
Set to Server (In-band) Detailed Feature If the Scalable feature is running on the system,
the Feature Management Dashboard switches from the Scalable feature to the Detailed feature.
On upgrading from the previous version, run this task to use the latest version for this monitoring feature.
Enable Agent Proxying for Dell Servers (In­band)
Set Informational Alerts On (Server In-band) Informational alerts are turned on when the
Set Informational Alerts Off (Server In-band) Informational alerts are turned off when the
Refresh Dashboard Updates the Feature Management Dashboard if
Remove Server (In-band) Feature Removes the Server (In-band) monitoring
DRAC Monitoring
Import DRAC Monitoring Feature Imports the DRAC monitoring feature.
Upgrade DRAC Monitoring Feature Upgrades to the latest version of the DRAC
Refresh Dashboard Updates the Feature Management Dashboard if
Remove DRAC Monitoring Feature Removes the DRAC monitoring feature.
Chassis Monitoring
Enables agent proxying for Dell Servers (In­band).
Server (In-band) Scalable Monitoring is in use.
Server (In-band) Scalable Monitoring is in use.
it was not automatically updated.
feature.
monitoring feature.
it was not automatically updated.
Import Chassis Scalable Monitoring Feature Imports the chassis scalable monitoring feature.
Import Chassis Detailed Monitoring Feature Imports the chassis detailed monitoring feature.
Set to Chassis Scalable Feature If the Detailed feature is running on the system,
the Feature Management Dashboard switches from the Detailed feature to the Scalable feature. On upgrading from the previous version, run this task to use the latest version for this monitoring feature.
Set to Chassis Detailed Feature If the Scalable feature is running on the system,
the Feature Management Dashboard switches from the Scalable feature to the Detailed feature.
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Tasks Description
On upgrading from a previous version, run this task to use the latest version for this monitoring feature.
Refresh Dashboard Updates the Feature Management Dashboard if
it was not automatically updated.
Remove Chassis Monitoring Feature Removes the chassis monitoring feature (both
scalable and detailed monitoring feature).
Chassis Modular Server Correlation
Import Chassis Modular Server Correlation Feature
Upgrade Chassis Modular Server Correlation Feature
Refresh Dashboard Updates the Feature Management Dashboard if
Remove Chassis Modular Server Correlation Feature
Imports the chassis modular server correlation feature.
Upgrades to the latest version of the chassis modular server correlation feature.
it was not automatically updated.
Removes the chassis modular server correlation monitoring feature.
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9

Related Documentation And Resources

This chapter gives the details of documents and references to help you work with Dell Server Management Pack Suite.

Microsoft Guidelines For Performance And Scalability For Operations Manager

For optimal performance, deploy device-specific Server Management Pack Suite on different management servers.
For information on Microsoft’s recommendations for scalability, see the Microsoft website at
technet.microsoft.com.
NOTE: Make sure that the Autogrow option is enabled in Operations Manager Data Warehouse and/or Database for improved performance.

Other Documents You May Need

Besides this User's Guide, you may need to refer to the following guides available at dell.com/support/ manuals.
Integrated Dell Remote Access Controller 7 Version User’s Guide
Dell Chassis Management Controller Version 4.50 User’s Guide
Dell OpenManage Installation and Security User's Guide
Dell OpenManage Server Administrator Installation Guide
Dell OpenManage Server Administrator Compatibility Guide
Dell OpenManage Server Administrator CIM Reference Guide
Dell OpenManage Server Administrator Messages Reference Guide
Dell OpenManage Server Administrator Command Line Interface User's Guide
Dell OpenManage Baseboard Management Controller Utilities User’s Guide
Dell Remote Access Controller 5 User’s Guide
Dell Remote Access Controller Racadm User's Guide
Dell Life Cycle Controller User’s Guide
Dell Remote Access Controller/ Modular Chassis User's Guide
Dell Chassis Management Controller Version 1.30 for Dell PowerEdge VRTX
The Dell Systems Management Tools and Documentation DVD contains a readme file for Server Administrator and additional readme files for other systems management software applications found on the DVD.
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Accessing Documents From Dell Support Site

To access the documents from Dell Support site:
1. Go to dell.com/support/manuals.
2. In the Tell us about your Dell system section, under No, select Choose from a list of all Dell products and click Continue.
3. In the Select your product type section, click Software and Security.
4. In the Choose your Dell Software section, click the required link from the following:
Client System Management
Enterprise System Management
Remote Enterprise System Management
Serviceability Tools
5. To view the document, click the required product version.
NOTE: You can also directly access the documents using the following links:
For Enterprise System Management documents — dell.com/openmanagemanuals
For Remote Enterprise System Management documents — dell.com/esmmanuals
For Serviceability Tools documents — dell.com/serviceabilitytools
For Client System Management documents — dell.com/OMConnectionsClient
For OpenManage Connections Enterprise systems management documents — dell.com/
OMConnectionsEnterpriseSystemsManagement
For OpenManage Connections Client systems management documents — dell.com/ OMConnectionsClient

Contacting Dell

NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:
1. Visit dell.com/support.
2. Select your support category.
3. Verify your country or region in the Choose a Country/Region drop-down menu at the top of page.
4. Select the appropriate service or support link based on your need.
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Appendix A — Issues And Resolutions

Issues And Resolutions

The following table lists the known issues, resolutions, and where the issues are applicable.
Table 31. Issues And Resolutions
Issue Resolution Applicable To
In the Diagram View for Dell network devices, the basic attributes are not displayed for the Dell DRAC and chassis objects.
To resolve this issue, you can view the detailed set of attributes by clicking the objects in the State View.
Dell Chassis Monitoring Feature
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Licensing configuration alerts are not automatically resolved.
Server Modules and Chassis Slot Summary Information are not visible under CMC or DRAC/MC.
Errors while running the Repair option on Dell Server Management Pack version
5.2.0 from the Add/Remove
Programs or Uninstall or change a program window.
To resolve this issue, on the OpsMgr console right-click the licensing configuration alert and click Close.
Make sure that OpenManage Server Administrator (OMSA) or DRAC tools are installed on the management server managing the CMC or DRAC/MC.
Make sure that you have configured the RunAsAccounts for CMC or DRAC/MC devices and associated them with "Dell CMC Login Account" or "Dell DRAC/MC Login Account".
Make sure that Dell CMC Slot
Discovery and Dell DRAC/MC Slot Discovery rules are enabled from the Authoring Pane of the OpsMgr console.
Use the Repair option in the installer. For more information, see ”Using The Repair Option In The Installer" section of the Dell
Server Management Pack Suite Version 5.2.0 For Microsoft System Center Operations Manager Installation Guide.
Dell Server Management Pack Suite
Dell Chassis Monitoring Feature
Dell Server Management Pack Suite
Dell servers that are discovered through the Dell
To resolve this issue,
1. Click StartRun.
Dell Server Management Pack Suite
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Issue Resolution Applicable To
Server (Out-of-band) monitoring feature are listed even after the Dell Server (Out-of-band) license has been deleted.
2. In the command prompt,
type the command DcomCnfg to open the
DCOM Configuration
window.
3. Expand Component Services
ComputersMy ComputerCOM+ Applications Helper.
4. Right-click Dell Device
Helper and click Shut down.
5. Right-click Dell Device
Helper and click Start.
Dell Device
If there is a delayed response while discovering a CMC/ DRAC MC devices, then the latest information from the device is not updated, the Script Timeout Error is generated or the log files in the Temp folder are not cleared.
Feature management host server health service has gone down.
Increase the Script Timeout value on the Override Properties screen for the CMC or DRAC/MC devices which are experiencing a delayed response. For more information on Overrides, see the OpsMgr documentation at technet.microsoft.com.
If the selected management server has stopped functioning, the executed Feature Management tasks fails. In such an instance, where the selected management server is corrupt or the health service cannot be obtained, decommission the management server to remove stale objects. For more information, see
technet.microsoft.com/en-us/ library/hh456439.aspx.
Select a management server from the remaining management servers, and override the FMPHostFQDN of Feature Management Host Discovery.
Dell Chassis Monitoring Feature
Dell Server Management Pack Suite
Dell OM: Server and its component health computation failed alert is displayed under Monitoring Alerts ViewsServer Alerts
on the console.
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Manually associate the Run As Account for monitoring Dell server. For more information, see
Associating Run As Account For Monitoring A Dell Server Using The Server (Out-Of-Band) Monitoring Feature.
Dell Server (Out-Of-Band) Monitoring Feature

Known Limitations

Table 32. Known Limitations
Limitation Applicable to
Dell MP, Power Control, and LED tasks use only
the default credentials. When you create a new task in the Authoring pane and view it, you can see the username and the password you specified. The credentials are not hidden when you view the task.
Dell Server Management Pack Suite
While using health explorer, some unit monitors in Server Management Pack Suite (under Sensors and OpenManage Services instances) may display a green status though the sub-instance does not exist. This is because unit monitors cannot have an Unavailable state when the target class is present and the unit monitor has been executed.
Intrusion unit monitor status under sensors is only for chassis and does not include health of bezel intrusion.
Dell Server Management Pack Suite
Dell Server Management Pack Suite

Feature Management Alerts

The following alerts are generated in the Feature Management Alerts on the dashboard, if the Dell Device Helper Utility or the Dell Connections License Manager server is not correctly installed, or the license server has insufficient licenses for monitoring Dell servers using the Dell Server (Out-of-band) monitoring feature.
Table 33. Feature Management Alerts
Alert Text Alert State Cause Resolution
Dell FMP: Dell Device Helper Utility is either not present or incompatible with Dell Server (out-of­band) Management Pack.
Critical
The Dell Device Helper Utility version 5.2.0 was not found or the Dell Device Helper Utility is corrupted.
A version higher than
5.2.0 of Dell Device Helper Utility was found.
Run the Dell Server Management Pack Suite version 5.2.0 installer on the management server.
Dell FMP: Dell License Server is not configured properly.
A version lower than
5.2.0 of Dell Device Helper Utility was found.
Critical The Dell Connections
License Server is not configured.
Install and configure the Dell Connections License Server URL. For more information, see
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Alert Text Alert State Cause Resolution
Configuring Dell Connections License Manager URL.
Dell FMP: Dell License Server is not reachable.
Dell FMP: Dell Licenses for a feature are insufficient or not available.
Critical Unable to contact the
Dell Connections License Server.
Critical
Warning License usage for a
Licenses are not present on the Dell Connections License Server.
License usage for a monitoring feature has exceeded the monitoring capacity.
monitoring feature is approaching the total monitoring capacity.
Make sure that the Dell Connections License Server URL is configured correctly. For more information, see
Configuring Dell Connections License Manager URL.
Check if the Dell Connections License Server is accessible.
Purchase additional licenses and import them into the Dell Connections License Server.
Purchase additional licenses and import them into the Dell Connections License Server.
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Critical Unable to process
licenses for a monitoring feature.
Make sure that the Dell Connections License Server is configured correctly. For more information, see Dell
Connections License Manager Version 1.1 User’s Guide at dell.com
\support\manuals.
Check if the Dell Connections License Server is accessible.
Check the access privileges for getting the license from the Dell Connections License Server.
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Appendix B

Creating A Simple Authentication Run As Account

1. Log on to OpsMgr 2012 as an administrator for the OpsMgr Management Group.
2. On the OpsMgr console, click Administration.
3. Right-click Accounts, and then click Create Run As Account. The Create Run As Account Wizard screen is displayed.
4. Click Next.
5. From the Run As Account type drop-down menu, select Simple Authentication.
6. Provide a display name in the Display Name text box.
7. Provide a brief description in the Description text box and click Next.
8. On the Credentials screen provide the iDRAC login credentials for the systems you want to discover
using the Server (Out-Of-Band) monitoring feature.
9. Click Next.
10. Select the Less secure or More secure option as appropriate. For more information, see the OpsMgr documentation at technet.microsoft.com/en-us/library/
hh321655.aspx.
NOTE: If the iDRAC login credentials are different for each of the systems, create a separate
Run As Account for each of them.
11. Click Create.
12. After the Run As Account has been created, click Close.

Associating Run As Account For Monitoring A Dell Server Using The Server (Out-Of-Band) Monitoring Feature

For monitoring the Dell server, the Run As account used to discover it must be associated with the Dell server in the SMASH Device Monitoring Profile. The management pack performs the association
automatically. But in some cases, you have to manually associate the Run As account. To manually associate the Run As account in the SMASH Device Monitoring Profile:
1. Launch OpsMgr 2012, and click Administration.
2. In the Administration pane, browse to Run As ConfigurationProfiles.
3. From the list of available profiles, right-click SMASH Device Monitoring Profile and click Properties. The Introduction screen is displayed.
4. Click Next. The Specify the Run As profile's general properties screen is displayed.
5. Click Next.
The Run As accounts screen is displayed.
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6. Click Add. The Add a Run As account screen is displayed.
7. Select the run as account used to discover the Dell server from the Run As account drop-down list.
NOTE: If you are using multiple Run As accounts to discover devices, associate each device with its associated Run As account.
8. Click A selected class, group, or object and add the association for the server in the SMASH Monitoring Profile.
Click SelectClass option, use Dell server as the selection.
Click SelectGroup option, use the group containing the Dell server objects as the selection.
Click SelectObject option, use the individual Dell server object as the selection.
9. Click OK.
10. Click Save and Close.
NOTE: If the Run As Account association is not done, the alert Dell OM: Server and its component health computation failed is displayed under MonitoringAlerts ViewServer Alerts on the
console.

Severity Level Indicators

The following table lists the icons that indicate the severity levels of the discovered Dell devices on the OpsMgr console.
Table 34. Severity Level Indicators
Icon Severity Level
Normal/OK — The component is working as expected.
Warning/Noncritical — A probe or other monitoring device has detected a reading for
the component that is above or below the acceptable level. The component may still be functioning, but it could fail. The component may also be functioning in an impaired state.
Critical/Failure/Error — The component has either failed or failure is imminent. The component requires immediate attention and may need to be replaced. Data loss may have occurred.
The health status is not applicable for the specific component.
The service is unavailable.
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12

Appendix C - Enabling External Program Tasks

For tasks provided by the Dell Server Management Pack Suite that launch external programs have to be installed in the default location. Create new tasks to launch the application if the program is not installed in the default location.

Creating Advanced Power Control And LED Identification Tasks

Advanced power control and LED identification tasks use the default BMC credentials and install path (C: \Program Files\Dell\SysMgt\bmc).
If your systems deviate from the default BMC credentials and install path, install BMU 2.0 or later on the management server and create new console tasks.
CAUTION: The below steps require you to create a task and set the password in plaintext. If BMC is not installed on management server, the OpsMgr Console may display an error with the entire command in a dialog box, and reveal the password. If you export the created override management pack containing this task to a disk, you can open the exported management pack in a common text editor or OpsMgr Authoring Console and the view the password in plain text. Create a new task only if absolutely required and consider the security aspects before you proceed.
To create a new task:
1. Launch the OpsMgr console and click Authoring.
2. In the Authoring pane, right-click Tasks under Management Pack Objects, and select Create new task.
3. In the Task Type screen, select Command line under Console Tasks.
4. Select the destination management pack and click Next.
5. Type Task name, Description, and select Dell Windows Server as the Task Target and click Next. The Command Line screen is displayed.
6. Type the path of the application ipmitool.exe (the path where BMU was installed on the
management server) in the Application field. For example, C:\Program Files\Dell\SysMgt\bmc\ipmitool.exe. For the two LED
identification tasks, the application path is C:\Program Files\Dell\SysMgt\bmc\ipmish.exe (default BMU path may differ based on your operating system language).
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7. For power control tasks, in the Parameters field, type the command line parameters in the following format:
Type -I lan -H and then choose the Remote Access IP with IPMI capability from the drop-
down menu.
Type -U <username> -P <password> -k <kgkey> <IPMI Task String>
Replace <IPMI Task String> with one of the following options:
power status (for Check Power Status task) – power on (for Power On task) – power soft (for Power Off Gracefully task) – power off (for Force Power Off task) – power cycle (for Power Cycle task) – power reset (for Power Reset task) – identify on (for LED Identification On task) – identify off (for LED Identification Off task)
Example:
-I lan -H $Target/Property[Type="Dell.WindowsServer.Server"]/RemoteAccessIP$
-U root -P <password> -k <kgkey> power status
8. For LED on or off tasks, type the command line parameters in the following format:
Type -ip and choose the Remote Access IP with IPMI capability from drop-down menu.
Type -u <username> -p <password> -k <kgkey> <IPMI task string>.
9. Click Create to create the task and repeat this procedure for each new BMC task.

Creating A Launch License Manager Task

Launch License Manager Task uses the default Dell License Manager (DLM) install path (%PROGRAMFILES(X86)%\Dell\SysMgt\LicenseManager\Dell.DlmUI.exe or %PROGRAMFILES%\Dell \SysMgt\LicenseManager\Dell.DlmUI.exe), that cannot be modified.
If your systems deviate from this, install DLM on the management server and create new console tasks in the Authoring pane targeted on DLM for Dell Server.
To create a new task:
1. Launch OpsMgr console and click Authoring.
2. In the Authoring pane, right-click Tasks under Management Pack Objects, and select Create new task.
3. In the Task Type screen, select Command line under Console Tasks.
4. Select the destination management pack and click Next.
5. Type Task name, Description, and set the Task Target with one of the following:
Dell Windows Server (for Dell Server In-band Monitoring)
Dell Server (for Dell Server Out-of-band Monitoring)
Dell iDRAC7 (for DRAC Monitoring)
6. Click Next. The Command Line screen is displayed.
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7. Type the path of the application Dell.DlmUI.exe (the path where DLM was installed on the management server) in the Application field.
For example, C:\Program Files\Dell\SysMgt\LicenseManager\Dell.DlmUI.exe (default DLM path may differ based on your operating system language).
8. Click Create to create the task and repeat this procedure for each new DLM task.
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