intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other
jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
12 Appendix C - Enabling External Program Tasks............................................81
Creating Advanced Power Control And LED Identification Tasks.....................................................81
Creating A Launch License Manager Task......................................................................................... 82
6
1
Introduction
This document describes the activities that you can perform with Dell Server Management Pack Suite
version 5.2.0 for Microsoft System Center 2012 R2 Operations Manager, Microsoft System Center 2012
SP1 Operations Manager, Microsoft System Center 2012 Operations Manager, and Microsoft System
Center Operations Manager 2007 R2.
The integration of Dell Server Management Pack Suite version 5.2.0 with System Center 2012 R2
Operations Manager, System Center 2012 SP1 Operations Manager, System Center 2012 Operations
Manager, or System Center Operations Manager 2007 R2, environment allows you to manage, monitor,
and also ensure the availability of the Dell devices.
CAUTION: Perform the procedures in this document only if you have proper knowledge and
experience in using the Microsoft Windows operating system and System Center 2012 R2
Operations Manager, System Center 2012 SP1 Operations Manager, System Center 2012
Operations Manager, and System Center Operations Manager 2007 R2 to avoid data corruption
and/or data loss.
NOTE: Read the Dell Server Management Pack Suite’s readme file, which contain the latest
information about software and management server requirements, in addition to information about
known issues. The readme file is posted to the Systems Management documentation page on
dell.com/support/manuals. The readme file is also packaged in the self-extracting executable
Dell_Server_Management_Pack_Suite_v5.2_A00.exe file.
Terms Used In This Document
The following terms are used throughout this document. Make sure to substitute the actual term
wherever appropriate.
NOTE: The term OpsMgr in this document is used to refer to Microsoft System Center 2012 R2
Operations Manager, Microsoft System Center 2012 SP1 Operations Manager, Microsoft System
Center 2012 Operations Manager, and Microsoft System Center Operations Manager 2007 R2,
unless otherwise specified.
NOTE: The term OpsMgr 2012 in this document is used to refer to Microsoft System Center 2012 R2
Operations Manager, Microsoft System Center 2012 SP1 Operations Manager, and Microsoft System
Center 2012 Operations Manager, unless otherwise specified.
NOTE: The term Dell Remote Access Controller (DRAC) devices in this document is used to refer to
DRAC 5, iDRAC 6, and iDRAC 7, unless otherwise specified.
NOTE: The term Chassis devices in this document is used to refer to Chassis Management
Controller (CMC), unless otherwise specified.
7
What Is New In This Release
The release highlights of Dell Server Management Pack Suite are:
•Support for detailed monitoring of Dell chassis (Dell PowerEdge M1000e and Dell PowerEdge VRTX)
•Support for monitoring of Dell PowerEdge VRTX chassis storage components; enclosures, controllers,
physical disks, and virtual disks
•Support for correlation of chassis storage shared components with Dell modular servers
•Support for new alerts from Dell OpenManage Server Administrator, iDRAC7, and CMC
•Support for latest iDRAC7 and CMC firmware versions
•Support for automatically importing the Dell Server In-band monitoring feature
•Support for automatically importing the Dell Server Out-of-band (agent-free) monitoring feature (if
license credentials are provided)
Key Features Of Dell Server Management Pack Suite
This version of Dell Server Management Pack Suite provides the following features for managing the Dell
devices:
Table 1. Features and Functionalities
FeatureFunctionality
In-band Discovery and Monitoring — Dell ServersSupports in-band discovery and monitoring of Dell
PowerEdge, Dell PowerVault monolithic and
modular systems running the supported Windows
operating system and supported Dell OpenManage
Server Administrator.
Out-of-band Discovery and Monitoring (Agent –
free) — Dell Servers
Discovery and Monitoring — Chassis ManagementSupports:
Discovery and Monitoring — Dell Remote Access
Controllers (DRAC)
8
Supports:
•Out-of-band discovery and monitoring of Dell
PowerEdge 12G systems and Dell PowerVault
systems.
•SNMP traps for out-of-band systems.
•Discovery and monitoring of Dell Chassis and
DRAC/MC devices.
•Supports discovery of server modules and
chassis slot summary for CMC and DRAC/MC
chassis.
•SNMP traps for Dell Chassis and DRAC/MC
devices.
Supports:
•Discovery and monitoring of supported DRAC
devices.
•SNMP and PET traps for DRAC devices.
FeatureFunctionality
Chassis Blade CorrelationSupports:
•Correlation of Dell servers with Server modules
of CMC and DRAC/MC chassis.
•Correlation of Chassis shared storage
components with Dell modular servers.
9
10
Overview Of Dell Server Management
Pack Functionality
The Dell Server Management Pack Suite for OpsMgr enables you to:
•Discover and classify Dell systems — Dell Servers (In-band and Out-of-band), Dell Remote Access
Controllers (DRAC 5, iDRAC 6, and iDRAC 7), and Dell Chassis (Dell PowerEdge VRTX and Dell
PowerEdge M1000e).
•Monitor the discovered Dell systems.
•Perform various tasks on the discovered Dell systems.
•View reports for discovered Dell systems.
2
11
12
3
Server In-Band Monitoring Feature
Server In-band monitoring feature supports the discovery, and monitoring of Dell PowerEdge monolithic
and modular and PowerVault systems running the supported Windows operating system and supported
OpenManage Server Administrator (OMSA). For information on supported OMSA versions, see Dell Server
Management Pack Suite Version 5.2.0 Release Notes.
The Server In-band monitoring feature is automatically imported by the Dell Server Management Pack
Suite installer.
Management Pack Functionality And Dependencies
The following table lists this version's management packs and utilities, and their dependencies with each
other:
Table 2. Management Pack Functionality and Dependencies
Management Pack or
Utility
Dell.Connections.Hardwar
eLibrary.mp
Dell.WindowsServer.Scala
ble.mp
Dell.WindowsServer.Detail
ed.mp
Dell.WindowsServer.Infor
mationAlertsOn.mp
DescriptionDependency
Management pack for defining the
Dell Hardware Group and Dell folder
in the Monitoring pane of the
OpsMgr console.
Management pack for monitoring
supported Dell PowerEdge and
PowerVault up to component
groups level.
Management pack for monitoring
supported Dell PowerEdge and
PowerVault up to component level.
Management pack to enable
monitoring of informational alerts
from supported Dell OpenManage
System Administrator.
None
Dell.Connections.HardwareLibrary.
mp
Dell.Model.Server.mp
Dell.OperationsLibrary.Server.mp
Dell.View.Server.mp
Dell.Connections.HardwareLibrary.
mp
Dell.Model.Server.mp
Dell.OperationsLibrary.Server.mp
Dell.View.Server.mp
Dell.WindowsServer.Scalable.mp
Dell.Connections.HardwareLibrary.
mp
13
Management Pack or
Utility
DescriptionDependency
Dell.Model.Server.mp
Dell.OperationsLibrary.Server.mp
Dell.View.Server.mp
Dell.WindowsServer.Scalable.mp
Comparison Of Scalable And Detailed Edition Features
The following table helps you understand the environment in which you can use Scalable and Detailed
Edition features.
Table 3. Scalable Management Pack Versus Detailed Management Pack
FeaturesScalable EditionDetailed Edition
Server (In-band) Monitoring
•Inventory and monitoring of
component groups. Also,
displays the presence of
iDRAC.
•Reports — Only OpenManage
Windows Event log report is
available.
•Detailed inventory and
monitoring of the following
components: memory,
processors, network interfaces,
storage controllers, disks, and
volumes. Also, displays BIOS
information.
•Reports — Availability of BIOS
configuration, firmware and
driver version, and RAID
configuration reports.
Discovery And Grouping
The Dell Server Management Pack Suite version 5.2.0 enables you to discover and classify Dell Servers —
Monolithic and Modular. The following table lists the details of the hardware discovery and grouping
Table 4. Dell Hardware Discovery and Grouping
GroupDiagram ViewHardware Type
Dell ServersDell Monolithic Servers
Dell Modular Servers
Discovering A Dell Server In OpsMgr
Dell servers are discovered through the OpsMgr Agent Management infrastructure.
The Dell server should be discovered in the Agent Managed view under the Administration section of the
OpsMgr console.
14
Dell PowerEdge and PowerVault
systems running the supported
Windows operating system and
supported OpenManage Server
Administrator (version 6.4 and
later).
To discover a Dell server:
1.Log on to the management server as an OpsMgr administrator.
2.On the OpsMgr console, click Administration.
3.At the bottom of the navigation pane, click Discovery Wizard.
4.Run the Discovery Wizard, select Windows computers and follow the instructions on the screen.
For more information, see the OpsMgr documentation at technet.microsoft.com.
NOTE: The installer automatically imports the Server In-band monitoring feature management
packs into the OpsMgr. If the installer fails to install the management packs then, import the
management packs to OpsMgr using the OpsMgr Import Management Packs wizard or the
Feature Management Dashboard.
NOTE: Dell servers that do not have Dell OpenManage Server Administrator (OMSA) installed, or
have OMSA earlier than version 6.4 are grouped as Dell Unmanaged.
Discoveries By The Dell Server (In-Band) Monitoring Feature
Table 5. Dell Server (In-Band) Monitoring Feature Discoveries
DiscoveryDescription
Dell Server DiscoveryClassifies your Dell servers and populates the
attributes.
Dell Server Network Interface DiscoveryDiscovers the network interface at group level of
your Dell server.
Dell Server Hardware Components DiscoveryDiscovers hardware components at a group level
(such as sensors, processor, memory, and power
supply).
Dell OpenManage Software Services DiscoveryDiscovers the objects for OpenManage Server
Administrator Windows services.
Dell Server Detailed BIOS DiscoveryDiscovers BIOS objects for each Dell server
(Detailed edition only).
Dell Server Detailed Memory DiscoveryDiscovers memory instances for your Dell server
(Detailed edition only).
Dell Server Detailed Power Supply DiscoveryDiscovers power supply instances for your Dell
server (Detailed edition only).
Dell Server Detailed Processor DiscoveryDiscovers processor instances for your Dell server
(Detailed edition only).
Dell Server Detailed Storage Discovery Discovers the complete storage hierarchy for your
Dell server (Detailed edition only).
Dell Windows Server Detailed Network Interfaces
Discovery Module
Discovers the physical and teamed network
interface instances of your Dell server (Detailed
edition only).
15
DiscoveryDescription
Dell Windows Server Network Interfaces Group
Discovery Module
Dell Unmanaged Server Group DiscoveryDiscovers Dell servers that are not being
Discovers the Network Interfaces group.
monitored either due to the absence of Dell
instrumentation, or has an instrumentation version
lower than the required version.
Monitoring
The Monitoring pane of the OpsMgr is used to select views that provide complete health information of
the discovered Dell servers. The Severity Level Indicators helps you to indicate the health of your Dell
servers on the network.
It includes monitoring the health of Dell modular and monolithic systems, and their components, both at
regular intervals and on occurrence of events.
Views
Dell Server Management Pack Suite provides the following types of views for Monitoring, under the Dell
folder on the OpsMgr console:
•Alerts Views
•Diagram Views
•State Views
•Performance and Power Monitoring Views
Alerts Views
This view is available for managing hardware and storage events from Dell servers. The following alerts
are displayed:
•Alerts for events received from Dell OpenManage Server Administrator for Dell servers.
NOTE: Informational alerts are turned off by default. To enable informational alerts, run the Set
Informational Alerts On (Server In-band) task for Dell Server (In-band) Monitoring on the
Feature Management Dashboard.
•Link-up or Link-down alerts for events received from Broadcom and Intel network interface cards for
Dell PowerEdge and PowerVault systems.
Viewing Alerts On The OpsMgr Console
To view alerts on the OpsMgr console:
1.Launch the OpsMgr console and click Monitoring.
2.Click Dell → Alerts Views.
The following are displayed:
•Network Interface Alerts — Link-up and Link-down alerts from the discovered NICs are
displayed.
•Server Alerts — Server Administrator alerts from Dell servers are displayed.
16
3.Select any of the Alerts Views.
On the right pane of each of the individual Alerts Views, alerts that meet the criteria you specify,
such as alert severity, resolution state, or alerts that are assigned to you is displayed.
4.Select an alert to view the details in the Alert Details pane.
Diagram Views
The Diagram Views offers a hierarchical and graphical representation of all Dell servers on your network.
Viewing Diagram Views On The OpsMgr Console
To view the diagram views on the OpsMgr console:
1.Launch the OpsMgr console and click Monitoring → Dell → Diagram Views.
2.Navigate to the Diagram Views folder for the following views:
•Complete Diagram View
•Modular Systems Diagram
•Monolithic Servers Diagram
3.Select any of the Diagram Views.
On the right pane the hierarchical and graphical representation of the selected Dell server is
displayed.
4.Select a component in the diagram to view its details in the Detail View pane.
Complete Diagram View
The Complete Diagram View offers a graphical representation of all Dell devices that OpsMgr monitors.
You can expand and verify the status of individual devices and their components in the diagram. You can
view details for:
•Modular and Monolithic systems
•Chassis Management Controllers and DRAC/MC devices
•Remote Access Controllers
•Dell Unmanaged Servers
Modular And Monolithic Systems
The Modular Systems Diagram and Monolithic Servers Diagram views offer the following details:
•Physical and teamed network interfaces
•Memory
•Power supply
•Sensors
•Processors
•Dell OpenManage software services
•Storage controller
•BIOS (inventory only)
•iDRAC NIC
17
Monolithic Servers Diagram
The Dell Monolithic Systems Diagram View offers a graphical representation of all Dell monolithic
systems and allows you to expand and verify the status of individual devices and their components in the
diagram.
Modular Systems Diagram
The Dell Modular Systems Diagram View offers a graphical representation of all Dell modular systems
and allows you to expand and verify the status of individual devices and their components in the diagram.
Dell Server Instance Diagram
Select a Dell system, from the Dell Modular System or Dell Monolithic System diagram views, to view the
diagram specific to that particular system.
Figure 1. Dell Server Instance Diagram
System-specific diagrams illustrate and indicate the status of the following components:
•Physical and teamed network interfaces
•Memory
•Power supply
•Sensors
•Processors
•Dell OpenManage software services
•Storage controller
•BIOS (inventory only)
The memory, processors, and power supply components are displayed in detail by the Detailed edition of
the Server monitoring feature.
Storage Controller Component Hierarchy
Expand the Storage component in any Dell system instance diagram view, to view the status and health
of components such as physical disks, connectors, virtual disks, controllers, sensors, and enclosures.
Network Interfaces Component Hierarchy
The Network Interfaces group is created only when an Intel or Broadcom network interface card is
present and enabled on the Dell Server (In-band). Network interfaces are grouped under Physical
18
Interfaces and Teamed Interfaces. If you disable a network interface, the network interfaces group will
be removed from management in the next discovery cycle.
A reference relationship is created between a Teamed network interface and its associated Physical
network interfaces. You can view the reference relationship only when you enable the Enable Correlation attribute of Dell Windows Server Physical and Teamed Relationship Discovery. For more
information, see Enabling Correlation.
The Scope Management Pack Objects screen is displayed.
5.Search for Dell Windows Server Physical and Teamed Relationship Discovery Rule
in the Look for: field.
6.Right-click Dell Windows Server Physical and Teamed Relationship Discovery Rule → Overrides →
Override the Object Discovery → For all objects of class: Teamed Network Interface instance
(Enriched).
The Override Properties page is displayed.
7.Select Enable Correlation and set the Override Value to True and click OK.
The status roll-up of network interfaces on the diagram view is displayed only up to the Network
Interfaces group level. For example, if the remaining components of the Dell server are normal and only
one or more of the network interfaces are critical or noncritical, then the normal icon is displayed by the
Dell system, and the critical or warning icon is displayed by the Network Interfaces group.
Figure 2. Network Interfaces Diagram View
Enabling Network Interfaces Group To Dell Server Health Roll Up
For the status roll-up to be displayed at the server level, you must enable the Network Interfaces Group
to Dell Server Health Roll up dependency monitor.
19
To enable the monitor:
1.Launch the OpsMgr console.
2.From the navigation pane, click Authoring.
3.Click Monitors on the left pane and select the Network Interfaces Group monitor.
4.Click Entity Health → Availability.
5.Right-click Network Interfaces Group to Dell Server Health Roll up and select Overrides → Enable
the Monitor from the menu options.
State Views
This view is available for viewing the health of all Dell servers. In the OpsMgr console, click Dell → State
Views, the status of each Dell server managed by the OpsMgr on your network is displayed.
You can view the status for the Managed servers (In-Band) group.
The health of a component is derived by reviewing the unresolved alerts associated with the component.
Performance And Power Monitoring Views
To view the performance and power monitoring on the OpsMgr console:
1.Launch the OpsMgr console and click Monitoring.
2.In the Monitoring pane, click Dell → Performance and Power Monitoring for the following views:
•Ambient Temperature (Centigrade)
•Amperage (Amps)
•Dell Performance View
•Energy Consumption (kWh)
•Peak Amperage (Amps)
•Peak Power (Watts)
•Physical Network Interface
•Power Consumption (Watts)
•Power Consumption (BTU/hr)
•Teamed Network Interface
NOTE: Power monitoring is applicable only for Dell servers with power monitoring capability for
a particular attribute. It is enabled only when the detailed edition of Server In-band monitoring
feature is present.
NOTE: Teamed and Physical network interface instances are disabled by default and will appear
only when the detailed edition of the Server In-band monitoring feature is installed and
imported.
3.Select the counters from the individual performance views and select the time range for which the
values are required.
The data collected is represented in a graphical format for each system.
A unit monitor, monitors the performance counter over two successive cycles to check if it exceeds a
threshold value. When the threshold value is exceeded, the server changes state and generates an alert.
This unit monitor is disabled by default. You can override (enable and modify) the threshold values from
the Authoring pane of the OpsMgr console. Unit monitor is available under Monitors for Dell Windows Server objects for Server In-band monitoring feature.
20
For more information on performance information collection, see Performance Collection Rules.
Unit Monitors
Unit monitors assess the various conditions that can occur in monitored objects. The result of this
assessment determines the health state of a target.
The unit monitors are:
•Event Monitor — triggered by the event that the Dell instrumentation logs in the Windows event log,
indicating the health of the corresponding object.
•Periodic Monitor — triggered by a periodic poll configured as Interval Seconds.
The following tables illustrates the various Dell monitors and the applicable parameters.
Dell Unit Monitors — Scalable Edition
Monitors to assess various conditions that can occur in Server (In-band) — Scalable Edition monitored
objects.
Table 6. Dell Unit Monitors — Scalable Edition
ObjectUnit Monitor
Memory
Dell Server Memory StatusEvent and Periodic
Dell Server Memory Redundancy StatusEvent and Periodic
OpenManage Software Services
Dell Server Management (DSM) Connection
Service Availability Status
DSM Data Manager Availability StatusPeriodic
DSM Event Manager Availability StatusPeriodic
DSM Shared Service Availability StatusPeriodic
DSM Storage Service Availability StatusPeriodic
Windows Management Instrumentation
(WMI) Service Availability Status
Power Supplies
Dell Server Power Supplies StatusEvent and Periodic
Processors
Periodic
Periodic
21
ObjectUnit Monitor
Dell Server Processors StatusEvent and Periodic
Sensors
Dell Server Battery StatusEvent and Periodic
Dell Server Current StatusEvent and Periodic
Dell Server Fans StatusEvent and Periodic
Dell Server Intrusion Sensor StatusEvent and Periodic
Dell Server Temperature Sensor StatusEvent and Periodic
Dell Server Voltage Sensor StatusEvent and Periodic
Storage Controller
Storage Controller StatusEvent and Periodic
Network Interfaces Group (Basic)
Global Network Interfaces (Basic)
Connection Status
Network Interfaces Group (Enriched)
Global Enriched Network Interfaces StatusEvent and Periodic
Global Network Interfaces (Basic)
Connection Status
iDRAC
Dell Server iDRAC Network Interface Monitor Periodic
Event and Periodic
Event and Periodic
Dell Unit Monitors — Detailed Edition
Table 7. Dell Unit Monitors — Detailed Edition
ObjectUnit Monitor
Memory Unit Instance
Detailed Memory Event Monitor
Detailed Memory Unit MonitorEvent and Periodic
Event and Periodic
Power Supplies Unit Instance
22
ObjectUnit Monitor
Detailed Power SupplyEvent and Periodic
Processor Unit Instance
Detailed ProcessorEvent and Periodic
Storage Controller Connector Instance
Controller Connector Event MonitorEvent and Periodic
Controller Connector Unit MonitorEvent and Periodic
Storage Controller EMM Instance
Enclosure EMM Event MonitorEvent and Periodic
Enclosure EMM Unit MonitorEvent and Periodic
Storage Controller Enclosure Instance
Controller Enclosure Event MonitorEvent and Periodic
Controller Enclosure Unit MonitorEvent and Periodic
Storage Controller Physical Disk Instance
Controller Physical Disk Event MonitorEvent and Periodic
Controller Physical Disk Unit MonitorEvent and Periodic
Enclosure Physical Disk Event MonitorEvent and Periodic
Enclosure Physical Disk Unit MonitorEvent and Periodic
Storage Controller Power Supply Instance
Enclosure Power Supply Event MonitorEvent and Periodic
Enclosure Power Supply Unit MonitorEvent and Periodic
Storage Controller Sensors
Controller Sensor Event Unit MonitorEvent and Periodic
Controller Sensor Unit MonitorEvent and Periodic
Storage Controller Virtual Disk GroupEvent and Periodic
23
ObjectUnit Monitor
Storage Controller Virtual Disk InstanceEvent and Periodic
Controller Virtual Disk Event MonitorEvent
Controller Virtual Disk Unit MonitorPeriodic
Storage Enclosure Physical Disk GroupEvent and Periodic
Storage Enclosure Sensors
Enclosure Fan Event Unit MonitorEvent and Periodic
Enclosure Fan Unit MonitorEvent and Periodic
Enclosure Temperature Event MonitorEvent and Periodic
Enclosure Temperature Unit MonitorEvent and Periodic
Physical Network Interface Instance (Basic)
Connection StatusEvent and Periodic
Physical Network Interface Instance (Enriched)
Administrative StatusEvent and Periodic
Connection StatusEvent and Periodic
Link StatusEvent and Periodic
Operational StatusEvent and Periodic
Teamed Network Interface Instance (Basic)
Teamed Network Interface (Basic) Availability
Status
Teamed Network Interface Instance (Enriched)
Teamed Network Interface Instance
(Enriched) Administrative Status
Teamed Network Interface Instance
(Enriched) Connection Status
Teamed Network Interface Instance
(Enriched) Link Status
Event and Periodic
Event and Periodic
Event and Periodic
Event and Periodic
24
ObjectUnit Monitor
Teamed Network Interface Instance
(Enriched) Operational Status
Event and Periodic
Teamed Network Interface Instance
(Enriched) Redundancy Status
Event and Periodic
Rules
The following section lists the rules specific to the Dell Server In-band monitoring feature.
Dell Systems Event Processing Rules
The Dell Server Management Pack Suite processes rules from Server Administrator and
Server Administrator Storage Management events.
Server Administrator
All informational, warning, and critical events for Server Administrator have a corresponding event
processing rule.
Each of these rules are processed based on the following criteria:
•Source Name = "Server Administrator"
•Event ID = Actual event ID of the Server Administrator instrumentation event
•Data Provider = Windows system event log
Storage Management
All informational, warning, and critical events for the Server Administrator Storage Management Service
have a corresponding event processing rule.
Each of these rules are processed based on the following criteria:
•Source Name = "Server Administrator"
•Event ID = Actual event ID of the Server Administrator Storage Management Service event
•Data Provider = Windows system event log
Performance Collection Rules
In the OpsMgr console, click Monitoring → Dell → Performance and Power Monitoring Views to view
the performance information that is collected from Dell servers. By default this feature is disabled, to
enable the feature, see Enabling Performance Collection Rules.
The performance collection rules collects information on the following parameters:
•Ambient Temperature (Centigrade)
•Amperage (Amps)
•Dell Performance View
•Energy Consumption (kWh)
•Peak Amperage (Amps)
•Peak Power (Watts)
25
•Physical Network Interface
•Power Consumption (BTU/hr)
•Power Consumption (Watts)
•Teamed Network Interface
NOTE:
•When the Detailed edition of Server Management Feature is imported, the disabled Performance
(excluding Network Performance) collection rules are enabled by default.
•Disk Performance — This view displays the Remaining Rated Write Endurance of SSDs (Solid
State Drives) of a Dell Server (In-band). Search for the object SSD Performance to view the data.
NOTE: Network Statistics are defined in Detailed edition of Server monitoring feature only and are
disabled by default. To enable the feature, see
Enabling Performance Collection Rules.
Enabling Performance Collection Rules
To enable this feature:
1.Launch OpsMgr console and click Authoring.
2.Click Rules and search for performance collection rules.
3.Right-click the rule you want to enable.
For example, to collect information on Network Interface of all Dell systems, perform step 4 to step 5
for the rules listed below:
•Total Transmitted Packets
•Received Bytes
•Total Received Packets
•Transmitted Bytes
4.Select Overrides → Override the Rule → For all objects of class.
5.Select Override and provide Override value as True.
6.Click Apply.
Tasks
Tasks are available in the Tasks pane of the OpsMgr console. When you select a device or a component,
the relevant tasks appear in the Tasks pane.
NOTE: In OpsMgr 2007 R2, the Tasks pane is referred to as Actions pane.
Task Summary
Performing Dell Tasks
Following table provides a summary of the Dell tasks that you can perform on the OpsMgr:
Table 8. Dell Tasks
TaskDescription
Launch Dell OpenManage Server AdministratorLaunches the Dell OpenManage Server
Administrator.
26
TaskDescription
NOTE: Launching OpenManage Server
Administrator is possible, only if Dell
OpenManage Server Administrator is installed
on the managed node.
Launch Dell OpenManage Power CenterLaunches the Dell OpenManage Power Center
console on the Management Server.
Launch InBand Dell Remote Access ConsoleLaunches the DRAC console for the in-band
discovered DRAC.
Launch Dell License Manager On 32 bit
Management Server
Launch Dell License Manager On 64 bit
Management Server
Clear ESM LogsBacks up the content of the Embedded System
Launch Remote DesktopLaunches the remote desktop for the selected
Check Power StatusChecks the overall power status of the system.
Force Power OffTurns off the system power without shutting down
Power CycleTurns off the power, and after a delay, turns it on
Power Off GracefullyShuts down the operating system first, then turns
Launches the Dell license manager on
management systems running 32-bit operating
system.
Launches the Dell license manager on
management systems running 64-bit operating
system.
Management (ESM) log and clears the ESM log file
for a selected system.
system.
the operating system.
again.
off the system power.
Power OnTurns on the system power. This option is available
only if the system is off.
Power ResetTurns off the system power and turns it on again.
Turn LED Identification OnTurns on the identify LED for 255 seconds on the
selected system.
Turn LED Identification OffTurns off the identify LED on the selected system.
Get Warranty InformationRetrieves the warranty information for the selected
system.
27
TaskDescription
NOTE: An active Internet connection is
required to retrieve the warranty information.
Launch Remote Desktop Monolithic ServerLaunches the remote desktop for the selected
system.
NOTE: Launching remote desktop is possible
only if Windows operating system is installed
and remote desktop is manually enabled in
the managed node.
Launch Dell OpenManage Power CenterLaunches the Dell OpenManage Power Center
console for the selected system.
NOTE: Launching OpenManage Power Center
is possible only if Windows or Linux operating
system and, OpenManage Server
Administrator is installed, and Dell
OpenManage Power Center are installed on
the managed node.
Get Warranty InformationRetrieves the warranty information for the selected
system.
NOTE: An active Internet connection is
required to retrieve the warranty information.
Launch Dell Modular Chassis Remote Access
Console
Launches the CMC or the DRAC/MC console.
Dell Modular and Monolithic Systems Tasks
Clear ESM Logs
The Server Administrator Embedded Server Management (ESM) log, also referred to as the hardware log,
maintains a list of all system events generated by the hardware, such as error-correcting code (ECC),
system reset and boot, and probe threshold changes. You can refer to this log when hardware errors
appear or when the system is not functioning properly.
To run the Clear ESM Logs task:
1.In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2.Select the desired Dell system in any of the Diagram Views or State Views or an alert in the Alerts
Views.
3.In the Tasks pane, select Dell Windows Server Tasks → Clear ESM Logs.
The Run Tasks window is displayed.
4.Click Run to clear the ESM logs of the device that you selected.
When you run the Clear ESM Logs task, on the task execution screen only the result of the task initiating
is displayed. For example, the task execution screen may show a success result even if the ESM logs are
not cleared. This means that the Clear ESM Logs task initiation was successful.
28
Launch Dell OpenManage Server Administrator
To launch Server Administrator:
1.In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2.Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts
Views.
3.In the Tasks pane, select Dell Windows Server Tasks → Launch Server Administrator.
NOTE: The Dell Server Management Pack Suite tasks launch the remote console in the Internet
Explorer.
Launch Remote Desktop
To launch remote desktop:
1.In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2.Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts
Views.
3.In the Tasks pane, select Dell Windows Server Tasks → Launch Remote Desktop.
NOTE: Launching remote desktop is possible only if the remote desktop is enabled manually in
the managed node.
Launch InBand Dell Remote Access Console
To launch InBand Dell Remote Access console:
1.In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2.Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts
Views.
3.In the Tasks pane, select Dell Windows Server Tasks → Launch InBand Dell Remote Access
Console.
Check Power Status
You can check the power status and allow power control tasks through the IPMI shell.
NOTE: To enable Advanced Power Control, install Baseboard Management Controller Management
Utility (BMU) in the default path. If BMU is not installed in the default path, create a new console
task. For more information on creating a new console task, see
And LED Identification Tasks.
To check the power status of a system:
1.In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alert Views.
2.Select the desired Dell system in any of the Diagram Views or State Views or an alert in the Alerts
Views.
3.In the Tasks pane, select Dell Windows Server Tasks → Check Power Status.
Creating Advanced Power Control
Power Cycle
The Power Cycle task allows you to turn off the Dell system and turn it on again after a delay.
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NOTE: To enable Advanced Power Control, install BMU in the default path. If BMU is not installed in
the default path, create a new console task. For more information on creating a new console task,
see Creating Advanced Power Control And LED Identification Tasks.
To run the power cycle:
1.In the OpsMgr console, navigate to a Diagram Views, State Views, or Alert Views.
2.Select the desired Dell system in any of the Diagram Views or State Views or an alert in the Alerts
Views.
3.In the Tasks pane, select Dell Windows Server Tasks → Power Cycle.
Force Power Off
The Force Power Off task allows you to turn off the system without shutting down the operating system.
NOTE: To enable Advanced Power Control, install BMU in the default path. If BMU is not installed in
the default path, create a new console task. For more information on creating a new console task,
see Creating Advanced Power Control And LED Identification Tasks.
To power off the system:
1.In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alert Views.
2.Select the desired Dell system in any of the Diagram Views or State Views or an alert in the Alerts
Views.
3.In the Tasks pane, select Dell Windows Server Tasks → Force Power Off.
Power Off Gracefully
The Power Off Gracefully task allows you to shut down the operating system and power off the system.
NOTE: To enable Advanced Power Control, install BMU in the default path. If BMU is not installed in
the default path, create a new console task. For more information on creating a new console task,
Creating Advanced Power Control And LED Identification Tasks.
see
To power off the system gracefully:
1.In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alert Views.
2.Select the desired Dell system in any of the Diagram Views or State Views or an alert in the Alerts
.
Views
3.In the Tasks pane, select Dell Windows Server Tasks → Power Off Gracefully.
Power On
The Power On task allows you to power on the server. This option is available even if the system power is
off.
NOTE: To enable Advanced Power Control, install BMU in the default path. If BMU is not installed in
the default path, create a new console task. For more information on creating a new console task,
Creating Advanced Power Control And LED Identification Tasks.
see
To power on a system:
1.In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2.Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts
Views.
3.In the Tasks pane, select Dell Windows Server Tasks → Power On.
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Power Reset
The Power Reset task allows you to power off and then power on the system.
NOTE: To enable Advanced Power Control, install BMU in the default path. If BMU is not installed in
the default path, create a new console task. For more information on creating a new console task,
see
Creating Advanced Power Control And LED Identification Tasks.
To reset the power of the system:
1.In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2.Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts
Views.
3.In the Tasks pane, select Dell Windows Server Tasks → Power Reset.
Turn LED Identification On
The Turn LED Identification On task allows you to turn on the LED identification on the selected system.
NOTE: To enable Advanced Power Control, install BMU in the default path. If BMU is not installed in
the default path, create a new console task. For more information on creating a new console task,
Creating Advanced Power Control And LED Identification Tasks.
see
To turn on LED identification:
1.In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2.Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts
Views.
3.In the Tasks pane, select Dell Windows Server Tasks → Turn LED Identification On.
Turn LED Identification Off
The Turn LED Identification Off task allows you to to turn off the LED identification on the selected
system.
NOTE: To enable Advanced Power Control, install BMU in the default path. If BMU is not installed in
the default path, create a new console task. For more information on creating a new console task,
see Creating Advanced Power Control And LED Identification Tasks.
To turn off LED identification:
1.In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2.Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts
Views.
3.In the Tasks pane, select Dell Windows Server Tasks → Turn LED Identification Off.
Get Warranty Information
The Get Warranty Information task allows you to view the warranty status of the selected system.
To get warranty information:
1.In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2.Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts
Views.
3.In the Tasks pane, select Dell Windows Server Tasks → Get Warranty Information.
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Launch Dell OpenManage Power Center
NOTE: Launching OpenManage Power Center is possible only if Windows or Linux operating system
and OpenManage Server Administrator are installed on the managed node.
The Launch Dell OpenManage Power Center task allows you to launch the OpenManage Power Center
console.
To launch Dell OpenManage Power Center:
1.In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2.Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts
Views.
3.In the Tasks pane, select Dell Server Tasks → Launch Dell OpenManage Power Center.
Launch Dell License Manager On X32 Bit Management Server
The Launch Dell License Manager on X32 bit Management Server task allows you to launch the Dell
License Manager on a management server running 32-bit operating system. Dell License Manager is a
one-to-many license deployment and reporting tool for Dell iDRAC licenses.
NOTE: If the Dell License Manager has not been installed in the default path, create a new task to
launch Dell License Manager. For more information, see Creating A Launch License Manager Task.
To launch Dell License Manager:
1.In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2.Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts
Views.
3.In the Tasks pane, select Dell Windows Server Tasks → Launch Dell License Manager on X32 bit
Management Server.
Launch Dell License Manager On X64 Bit Management Server
The Launch Dell License Manager on X64 bit Management Server task allows you to launch the Dell
License Manager on management systems running 64-bit operating system. Dell License Manager is a
one-to-many license deployment and reporting tool for Dell iDRAC licenses.
NOTE: If the Dell License Manager has not been installed in the default path, create a new task to
launch Dell License Manager. For more information, see Creating A Launch License Manager Task.
To launch Dell License Manager:
1.In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2.Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts
Views.
3.In the Tasks pane, select Dell Windows Server Tasks → Launch Dell License Manager on X64 bit
Management Server.
Reports
The reporting feature allows you to create reports for Dell OpenManage Windows Event Log, Dell Server
BIOS, Firmware, and RAID configuration.
32
NOTE: Dell Server BIOS, firmware, and RAID configuration reports are only available in the Detailed
Edition of Server (In-band) management pack.
NOTE: In System Center Operations Manager 2007 R2, the Tasks pane is referred to as Actions
pane.
Accessing Reports
To access the reporting:
1.Click Reporting in your OpsMgr console.
2.Expand Reporting → Application Monitoring in the navigation pane.
3.Click on Dell Windows Server (Scalable Edition) for the Windows Event Log and click on Dell
Windows Server (Detail Edition) for BIOS, firmware and driver versions, and RAID reports.
You can also access Reporting from the Diagram View by clicking on the server instance. The option for
Dell Reports is located in the Tasks pane under the Dell System instance reports along with the default
Microsoft reports.
Generating OpenManage Windows Event Log Report
To create a report for OpenManage Windows Event Logs:
1.On the OpsMgr console, click Reporting.
2.Expand Reporting → Application Monitoring in the navigation pane.
3.Click Dell Windows Server (Scalable Edition).
4.Click OpenManage Windows Event Log then click Open in the Tasks pane.
5.Select a time period for which you want the report generated.
6.Click Add Object.
7.Search for Dell Server and click Add.
You will find the object in the Selected object pane.
8.Choose the Severity of the events whose report you want to generate.
9.Click Run.
The OpenManage Windows Event Log report is generated.
Generating BIOS Configuration Report
NOTE: You can create BMC reports only if BMU is installed on the Management Server.
To create a report for the BIOS configuration:
1.On the OpsMgr console, click Reporting.
2.Expand Reporting → Application Monitoring in the navigation pane.
3.Click Dell Windows Server (Detail Edition).
4.Click BIOS Configuration, then click Open in the Tasks pane.
5.Select a time period for which you want the report generated.
6.Click Add Object.
7.Search for Dell Server and click Add.
You will find the object in the Selected object pane.
8.Choose the required Properties.
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9.Click Run.
The BIOS Configuration report is generated.
Generating Firmware And Driver Versions Report
To create a report for firmware and driver versions:
1.On the OpsMgr console, click Reporting.
2.Expand Reporting → Application Monitoring in the navigation pane.
3.Click Dell Windows Server (Detail Edition).
4.Click Firmware and Driver Versions, then click Open on the Task pane.
5.Select a time period for which you want the report generated.
6.Click Add Object.
7.Search for Dell Server and click Add.
You will find the object in the Selected object pane.
8.Click Run.
The Firmware and Driver Versions report is generated.
Generating RAID Configuration Report
To create a report for RAID configuration:
1.On the OpsMgr console, click Reporting.
2.Expand Reporting → Application Monitoring in the navigation pane.
3.Click Dell Windows Server (Detailed Edition).
4.Click RAID Configuration, then click Open on the Task pane.
5.Select a time period for which you want the report generated.
6.Click Add Object.
7.Search for Dell Server and click Add.
You will find the object in the Selected object pane.
8.Choose the required Properties.
9.Click Run.
The RAID Configuration report is generated.
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4
Server Out-Of-Band Monitoring Feature
Server Out-of-band monitoring feature supports the discovery, and monitoring of Dell PowerEdge
monolithic and modular servers and Dell PowerVault storage servers, using WSMAN and SNMP.
Management Pack Functionality And Dependencies
The following table lists this version's management packs and utilities, and their dependencies with each
other:
Table 9. Management Pack Functionality and Dependencies
Management Pack or UtilityDescriptionDependency
Dell.Server.OOB.mpManagement Pack for
discovering and monitoring Dell
PowerEdge and PowerVault
systems up to component
groups level.
Dell.Connections.HardwareLibrar
y.mp
Dell.Model.Server.mp
Dell.OperationsLibrary.Server.mp
Dell.View.Server.mp
Dell.OperationsLibrary.Common.
mp
Dell.Server.OOB.DetailedMonitori
ngOn.mp
Management Pack for
monitoring Dell PowerEdge and
PowerVault systems up to
component level.
Dell.Connections.HardwareLibrar
y.mp
Dell.Server.OOB.mp
Comparison Of Scalable And Detailed Edition Features
The following table helps you understand the environment in which you can use Scalable and Detailed
Edition of Dell Server Out-of-band management pack.
Table 10. Scalable Management Pack Versus Detailed Management Pack
FeaturesScalable EditionDetailed Edition
Server (Out-of-band)
Monitoring
•Inventory up to individual
components.
•Health monitoring only at
server and component group
level.
•Inventory and health
monitoring of individual
components.
•View metrics for power,
temperature, and network
interface cards.
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Discovery And Grouping
The Dell Server Management Pack Suite version 5.2.0 enables you to discover and classify Dell Servers.
The following table lists the details of the hardware discovery and grouping by the Dell Server Out-ofband monitoring feature.
Table 11. Dell Hardware Discovery and Grouping
GroupDiagram ViewHardware Type
Dell ServersDell Monolithic Servers
Dell Modular Servers
Discovering A Dell Server Using The Server (Out-Of-Band) Monitoring
Feature
NOTE: The Microsoft SMASH Library (MPB) file has to be installed. For information on installing the
Microsoft SMASH Library (MPB) file, see the "Installing The Out-Of-Band Monitoring Template"
section of the Dell Server Management Pack Suite Version 5.2.0 For Microsoft System Center Operations Manager Installation Guide at dell.com/support/manuals.
To discover a Dell server using the Dell Server (Out-of-band) monitoring feature:
1.Log on to OpsMgr 2012 as an administrator for the OpsMgr Management group.
2.On the OpsMgr console, click Authoring.
3.At the bottom of the navigation pane, click Add Monitoring Wizard.
The Add Monitoring Wizard screen appears.
4.On the Select Monitoring Type screen, select WS-Management and SMASH Device Discovery and click Next.
5.On the General Properties screen, in the Name field provide a name for the wizard.
6.Under Management pack, click New.
The Create a Management Pack screen appears.
7.Provide a name for the management pack in the Name field and click Next.
For information on creating a management pack, see the OpsMgr documentation at
technet.microsoft.com.
8.Click Create.
The management pack you created is selected in the Management pack drop-down box.
9.Click Next.
10. On the Specify the target drop-down menu, select a resource pool for monitoring out-of-band devices and click Next.
11. On the Specify the account to be used to run discovery screen, click New and create a Simple
Authentication Run As Account.
For more information on creating a Simple Authentication type Run As Account, see Creating A
Simple Authentication Run As Account.
12. Select the Run As Account you created from the Run As Account drop-down menu and click Next.
13. Click Add.
Dell PowerEdge systems
Dell PowerVault systems
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14. On the Add Devices screen specify the iDRAC IP address of the systems you want to monitor using
the Server (out-of-band) monitoring feature. You can specify the iDRAC IP address of the systems by:
•Scanning the IP Subnet that you provided.
•Scanning a specified IP Range.
•Importing a text file containing the list of iDRAC IP addresses.
15. Click Advanced Options, select the Skip CA Check and Skip CN Check option and click OK.
16. Click Scan for Devices to search for Dell PowerEdge 12G systems on your network.The IP addresses are listed under Available Devices.
17. Click Add to add the list of IP addresses you want to monitor and click OK.
18. On the Specify the devices you want to monitor screen, click Create.
19. Click Close.
The scanned Dell servers initially appear in Monitoring → WS-Management and SMASH Monitoring
→ WS-Management Device State screen. After the automatically triggered SMASH discovery is
completed by the OpsMgr, the Dell servers appear in
Monitoring → SMASH Device State screen.
20. Enable the Server (Out-of-band) monitoring feature by importing the required management packs,
or through Feature Management Dashboard. For more information on importing the required
management packs see, Management Pack Functionality And Dependencies.
NOTE: Before discovering a Dell server using the Server (Out-of-Band) monitoring feature, the Dell
Connections License Server URL has to be configured and setup. For more information, see the
Configuring Dell Connections License Manager URL.
Monitoring → WS-Management and SMASH
Discoveries By The Dell Server (Out-Of-Band) Monitoring Feature
Table 12. Dell Server (Out-of-Band) Monitoring Feature Discoveries
Discovery ObjectDescription
Dell Server DiscoveryClassifies your Dell server and populates the key
attributes and components.
Dell Device Helper DiscoveryDiscovers the DellDeviceHelper as an object.
Monitoring
After you install the Dell Server Management Pack Suite, you can use the Monitoring pane of the OpsMgr
to select views that provide health information of the discovered Dell servers. The Server Out-of-band
monitoring feature discovers and monitors the health of the Dell servers. The Severity Level Indicators
indicates the health of your Dell servers on the network. It includes monitoring health of Dell modular
and monolithic systems and their components at regular intervals and on occurrence of events.
As the system components monitored through Server (In-band) monitoring feature and Server (Out-ofband) are not exactly the same, it is possible that the overall server health that is shown through In-band
(OMSA) and Out-of-band (iDRAC) methods could be different. Drill-down to the specific component
status when you observe such discrepancies to resolve specific problem conditions in the system
component to bring the overall health of the server to OK state.
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Views
Dell Server Management Pack Suite provides the following types of views for Monitoring, under the Dell
folder on the OpsMgr console:
•Alerts Views
•Diagram Views
•State Views
•Performance and Power Monitoring Views
Alerts Views
This view is available for managing hardware and storage events from Dell servers. The following alerts
and traps are displayed by the Server Out-of-band monitoring feature:
•Link up or Link down alerts for events received from Broadcom and Intel network interface cards for
Dell PowerEdge and PowerVault systems.
•Platform Event Traps (PET) for Dell servers.
Viewing Alerts On The OpsMgr Console
To view Server Out-of-band monitoring feature alerts on the OpsMgr console:
1.Launch the OpsMgr console and click Monitoring.
2.Click Dell → Alerts Views.
The following individual Alerts Views is displayed:
•Server Alerts — SNMP traps for Dell PowerEdge 12G and PowerVault servers with iDRAC 7 are
displayed.
3.Select Server Alerts.
On the right pane of each of the individual Alerts Views, alerts that meet the criteria you specify,
such as alert severity, resolution state, or alerts that are assigned to you is displayed.
4.Select an alert to view the details in the Alert Details pane.
Diagram Views
The Diagram Views offers a hierarchical and graphical representation of all Dell servers on your network.
Viewing Diagram Views On The OpsMgr Console
To view the Server In-band diagram views on the OpsMgr console:
1.Launch the OpsMgr console and click Monitoring → Dell → Diagram Views.
2.Navigate to the Diagram Views folder for the following views:
•Complete Diagram View
•Modular Systems Diagram
•Monolithic Servers Diagram
3.Select any of the Diagram Views.
On the right pane the hierarchical and graphical representation of the selected Dell device is
displayed.
4.Select a component in the diagram to view its details in the Detail View pane.
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Complete Diagram View
The Complete Diagram View offers a graphical representation of all Dell devices that OpsMgr monitors.
You can expand and verify the status of individual devices and their components in the diagram. You can
view details for:
•Modular and Monolithic systems
•Chassis Management Controllers and DRAC/MC devices
•Remote Access Controllers
•Dell Unmanaged Servers
Modular And Monolithic Systems
The Modular Systems Diagram and Monolithic Servers Diagram views offer the following details:
•Physical and teamed network interfaces
•Memory
•Power supply
•Sensors
•Processors
•Dell OpenManage software services
•Storage controller
•BIOS (inventory only)
•iDRAC NIC
Modular Systems Diagram
The Dell Modular Systems Diagram View offers a graphical representation of all Dell modular systems
and allows you to expand and verify the status of individual devices and their components in the diagram.
Monolithic Servers Diagram
The Dell Monolithic Systems Diagram View offers a graphical representation of all Dell monolithic
systems and allows you to expand and verify the status of individual devices and their components in the
diagram.
Dell Server Instance Diagram
Select a Dell system, from the Dell Modular System or Dell Monolithic System diagram views, to view the
diagram specific to that particular system.
System-specific diagrams illustrate and indicate the status of the following components:
•Physical interfaces
•Memory
•Power supply
•Sensors
•Processors
•Storage controller
•BIOS (inventory only)
•iDRAC NIC
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The memory, processors, and power supply components are displayed in detail by the Detailed edition of
the Server monitoring feature.
Storage Controller Component Hierarchy
Expand the Storage component in any Dell system instance diagram view, to view the status and health
of components such as physical disks, connectors, virtual disks, controllers, sensors, and enclosures.
State Views
This view is available for viewing the health state of Dell servers (Out-of-band). In the OpsMgr console,
click Dell → State Views, the status of each Dell server managed by OpsMgr on your network is
displayed.
You can view the status for the following groups:
•Managed servers (Out-Of-Band)
•Unmanaged servers (Out-Of-Band)
Performance And Power Monitoring Views
To view the performance and power monitoring on the OpsMgr console:
1.Launch the OpsMgr console and click Monitoring.
2.In the Monitoring pane, click Dell → Performance and Power Monitoring → Dell Performance
View.
NOTE: All performance metric rules are disabled by default for Server Out-of-band monitoring
feature.
3.Select the counters from the individual performance views and select the time range for which the
values are required.
The data collected is represented in a graphical format for each system.
A unit monitor, monitors the performance counter over two successive cycles to check if it exceeds a
threshold value. When the threshold value is exceeded, the server changes state and generates an alert.
This unit monitor is disabled by default. You can override (enable and modify) the threshold values from
the Authoring pane of the OpsMgr console. Unit monitor is available under Monitors for Dell Server objects for Server (Out-of-band) monitoring feature.
For more information on performance information collection, see Performance Collection Rules.
Dell Unit Monitors For Server (Out-of-Band) Monitoring
Feature
Monitors to assess various conditions that can occur in Server (Out-of-band) monitored objects.
Table 13. Dell Unit Monitors For Server (Out-of-Band) Monitoring
ObjectUnit Monitor
Dell Server
Dell Server Run As Account AssociationPeriodic
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ObjectUnit Monitor
Dell Server Unit MonitorPeriodic
Dell Server Memory
Dell Server Memory UnitPeriodic
Dell Server Memory Group
Dell Server Memory GroupPeriodic
Dell Server Power Supply
Dell Server Power Supply UnitPeriodic
Dell Server Power Supply Group
Dell Server Power Supply GroupPeriodic
Dell Server Processor
Dell Server ProcessorPeriodic
Dell Server Processor Group
Dell Server Processor GroupPeriodic
Dell Storage Controller
Dell Server Storage ControllerPeriodic
Dell Server Controller Battery
Dell Server Controller Battery UnitPeriodic
Dell Battery Sensor
Dell Server Battery Sensor HealthPeriodic
Dell Battery Sensor Group
Dell Server Battery Group Sensor HealthPeriodic
Dell Current Sensor
Dell Server Current Sensor HealthPeriodic
Dell Fan Sensor
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ObjectUnit Monitor
Dell Server Fan Sensor HealthPeriodic
Dell Fan Sensor Group
Dell Server Fan Group Sensor HealthPeriodic
Dell Intrusion Sensor
Dell Server Intrusion Sensor HealthPeriodic
Dell Modular Blade Server With Operating System
Dell Server Run As Account AssociationPeriodic
Dell Server Unit MonitorPeriodic
Dell Modular Blade Server Without Operating System
Dell Server Run As Account AssociationPeriodic
Dell Server Unit MonitorPeriodic
Dell Monolithic Server With Operating System
Dell Server Run As Account AssociationPeriodic
Dell Server Unit MonitorPeriodic
Dell Monolithic Server Without Operating System
Dell Server Run As Account AssociationPeriodic
Dell Server Unit MonitorPeriodic
Dell Network Interfaces Group
Dell Server Network Interface GroupPeriodic
Dell Physical Network Interface
Dell Server Network Interface UnitPeriodic
Dell Server Connector Enclosure
Dell Server Connector EnclosurePeriodic
Dell Storage Controller Enclosure EMM
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ObjectUnit Monitor
Dell Server Enclosure EMMPeriodic
Dell Storage Controller Enclosure Fan Sensor
Dell Server Enclosure Fan SensorPeriodic
Dell Storage Controller Enclosure Physical Disk
Dell Server Enclosure External Physical DiskPeriodic
Dell Storage Controller Enclosure Power Supply
Dell Server Enclosure Power SupplyPeriodic
Dell Storage Controller Enclosure Temperature Sensor
Dell Server Temperature SensorPeriodic
Dell Storage Controller Internal Physical Disk
Dell Server Internal Physical Disk UnitPeriodic
Dell Storage Controller Physical Disk
Dell Server Controller Direct Attached
Physical Disk
Dell Storage Group
Dell Server StoragePeriodic
Dell Storage Virtual Disk
Dell Server Controller Virtual Disk UnitPeriodic
Dell Temperature Sensor
Dell Server Temperature Sensor HealthPeriodic
Dell Temperature Sensor Group
Dell Server Temperature Sensor Group
Health
Dell Voltage Sensor
Dell Server Voltage Sensor HealthPeriodic
Periodic
Periodic
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ObjectUnit Monitor
Dell Voltage Sensor Group
Dell Server Sensors Voltage GroupPeriodic
Rules
The following section lists the rules specific to the Dell Server Out-of-band monitoring feature.
Dell Systems Event Processing Rules
The Dell Server Management Pack Suite processes rules from Dell Servers.
Dell Servers
All informational, warning, and critical SNMP traps for Dell servers discovered using Server (Out-of-band)
monitoring feature, have a corresponding SNMP trap rule.
Each of these rules are processed based on the following criteria:
•Source Name = "Dell Server ip"
•OID = Actual trap ID of the trap event
•Data Provider = SNMP trap event provider
Tasks
Tasks are available in the Tasks pane of the OpsMgr console. When you select a device or a component,
the relevant tasks appear in the Tasks pane.
NOTE: In OpsMgr 2007 R2, the Tasks pane is referred to as Actions pane.
Task Summary
Performing Dell Tasks Using Dell Server (Out-Of-Band)
Following table provides a summary of the Dell tasks that you can perform using Dell Server (Out-ofband):
Table 14. Dell Tasks Using Dell Server (Out-of-band)
TaskDescription
Launch Dell Remote Access ConsoleLaunches the iDRAC console for the out-of-band
discovered servers.
Launch Dell License ManagerLaunches the Dell License Manager on the
management system.
44
TaskDescription
NOTE: Launching Dell License Manager is
possible only if a Windows or Linux operating
system is installed and Dell License Manager is
also installed.
Launch Remote Desktop Monolithic ServerLaunches the remote desktop for the selected
system.
NOTE: Launching remote desktop is possible
only if Windows operating system is installed
and remote desktop is manually enabled in
the managed node.
Launch Dell OpenManage Power CenterLaunches the Dell OpenManage Power Center
console for the selected system.
NOTE: Launching OpenManage Power Center
is possible only if Windows or Linux operating
system and, OpenManage Server
Administrator is installed, and Dell
OpenManage Power Center are installed on
the managed node.
Get Warranty InformationRetrieves the warranty information for the selected
system.
NOTE: An active Internet connection is
required to retrieve the warranty information.
Dell Modular and Monolithic Systems Tasks (Out-Of-Band)
Get Warranty Information
You can use this task to see the warranty status of the selected system.
To get warranty information:
1.In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2.Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts
Views.
3.In the Tasks pane, select Dell Server Tasks → Get Warranty Information.
Launch Remote Desktop (Monolithic Server)
NOTE: Launching remote desktop is possible only if the Windows operating system is installed and
remote desktop is manually enabled in the managed node.
To launch Remote Desktop from the OpsMgr console:
1.In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2.Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts
Views.
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3.In the Tasks pane, select Dell Server Tasks → Launch Remote Desktop (Monolithic Server).
Launch Dell OpenManage Power Center
You can use this task to launch the OpenManage Power Center console.
To launch Dell OpenManage Power Center:
1.In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2.Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts
Views.
3.In the Tasks pane, select Dell Windows Server Tasks → Launch Dell OpenManage Power Center.
Launch Dell Remote Access Console
To launch Dell Remote Access Console:
1.In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2.Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts
Views.
3.In the Task pane, select Dell Server Tasks → Launch Dell Remote Access Console.
Launch Dell License Manager
The Launch Dell License Manager task allows you to launch the Dell License Manager on management
systems. Dell License Manager is a one-to-many license deployment and reporting tool for Dell iDRAC
licenses.
NOTE: If the Dell License Manager has not been installed in the default path create a new task to
launch Dell License Manager. For more information, see Creating A Launch License Manager Task.
To launch Dell License Manager:
1.In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2.Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts
Views.
3.In the Task pane, select Dell Windows Server Tasks → Launch Dell License Manager.
Configuring Dell Connections License Manager URL
Perform this task before importing the Server (Out-of-band) monitoring feature, as Dell servers are
discovered only after the Dell Connections License Server is configured.
NOTE: If you have already imported the Server (Out-of-band) monitoring feature, the Dell servers
are discovered only in the next discovery cycle and an alert is generated in the
Management Dashboard prompting you to configure the Dell Connections License Manager URL.
For more information, see Feature Management Alerts.
NOTE: If the management server has been restarted, the discovered Dell servers will appear only
after the next discovery cycle.
1.Install the Dell Connections License Manager. For more information, see Dell Connections License
Manager Version 1.1 Installation Guide
2.Obtain licenses for the monitoring feature. For more information, see the "Managing Connections
License Manager" section in the Dell Connections License Manager Version 1.1 User’s Guide at
7.From the Dell Monitoring Feature Tasks pane, select Configure License Server.
The Run Task - Configure License Server screen is displayed.
8.Click Override.
The Override Task Parameters screen is displayed.
9.In the LicenseWebServiceURL parameter, under the New Value column type the license web service
URL (the license webservice URL uses the default port as 8543) in the following format
<License Server IP>: <port number>/.
For example: http://10.56.123.255:8543/.
10. In the LicenseWebUIURL parameter, under the New Value column type the license web UI URL (the
license web UI URL uses the default port as 8544) in the following format http://<License Server IP>: <port number>/.
For example: http://10.56.123.255:8544/.
11. Click Override.
The Run Task - Configure License Server screen is displayed.
12. Click Run.
The Task Status - Configure License Server screen is displayed. The Configure License Server task
takes several minutes to complete.
NOTE: Wait for the task to complete (view the state update change in the dashboard) before
launching another task through the Feature Management Dashboard.
http://
47
48
5
DRAC Monitoring Feature
DRAC monitoring feature supports discovery, and monitoring for various generations (DRAC 5, iDRAC 6
modular, iDRAC 7 modular and monolithic systems) using SNMP.
Management Pack Functionality And Dependencies
The following table lists Dell Server Management Pack Suite management packs and utilities, and their
dependencies with each other:
Table 15. Management Pack Functionality and Dependencies
Management Pack or UtilityDescriptionDependency
Dell.DRAC.OM07.MP
Dell.DRAC.OM12.MP
Management pack for
discovering and monitoring Dell
Remote Access Cards - DRAC 5,
iDRAC Modular and iDRAC
Monolithic.
Dell.Connections.HardwareLibrar
y.mp
Dell.Model.DRAC.mp
Dell.OperationsLibrary.DRAC.mp
Dell.View.DRAC.mp
Dell.OperationsLibrary.Common.
mp
Comparison Of Scalable And Detailed Edition Features
The following table helps you understand the environment in which you can use Scalable and Detailed
Edition features.
Table 16. Scalable Management Pack Versus Detailed Management Pack
FeaturesScalable EditionDetailed Edition
Chassis Monitoring
•Chassis inventory
•Chassis slots summary
•Health monitoring of chassis
Inventory and health monitoring
of individual chassis components.
Discovery And Grouping
The Dell Server Management Pack Suite version 5.2.0 enables you to discover and classify Dell Remote
Access Controllers (DRAC), and integrated DRAC (iDRAC).
49
The following table lists the details of the hardware discovery and grouping by the Dell DRAC monitoring
feature.
Table 17. Dell Hardware Discovery and Grouping
GroupMonitoring FeatureDiagram ViewHardware Type
Dell Remote Access
Controllers
Dell DRAC MonitoringRemote Access
Controller Group
DRAC 5, iDRAC
modular, and iDRAC
monolithic instances.
NOTE: DRAC
monitoring feature
does not support
the discovery of
xx0x iDRAC
modular
controllers. You
can manage these
devices using the
Scalable Edition of
Server (In-band)
monitoring feature.
Discovering DRAC Devices
The DRAC devices must be discovered as network devices under the Administration section of the
OpsMgr console.
To discover DRAC devices:
1.Log on to the management server as an OpsMgr administrator.
2.On the OpsMgr console, click Administration.
3.At the bottom of the navigation pane, click Discovery Wizard.
4.Run the Discovery Wizard, select Network devices and follow the instructions on the screen.For more information, see the OpsMgr documentation at technet.microsoft.com.
5.On the Add a Device console screen in OpsMgr 2012, type the IP address that you want to scan, select the appropriate Run As account from the SNMP V1 or V2 Run As account drop-down box.
6.Enable the DRAC monitoring feature using Feature Management Dashboard.
Scalability Recommendation For OpsMgr 2012
When managing large number of network devices in a distributed setup, use dedicated resource pools of
Management Servers for each device type, if the same Management Group is also used to manage agentbased devices.
50
Discoveries By The DRAC Monitoring Feature
Table 18. DRAC Monitoring Feature Discoveries
Discovery ObjectDescription
DRAC 5 or iDRAC DiscoveryDiscovers all supported Dell Remote Access 5
Controllers and Integrated Remote Access
Controllers.
Dell Integrated Remote Access Modular
Discovery
iDRAC 6 Modular Discovery
iDRAC 6 Monolithic Discovery
iDRAC 7 Modular Discovery
iDRAC 7 Monolithic Discovery
Dell Remote Access Group DiscoveryDiscovers the Dell Remote Access group and
Dell Remote Access 5 Group DiscoveryDiscovers the Dell Remote Access 5 group with
Dell Integrated Remote Access Monolithic Group
Discovery
Dell Integrated Remote Access Modular Group
Discovery
Discovers the Chassis Name and Chassis Service
Tag of Dell Integrated Remote Access Controllers
for Modular systems.
Discovers the iDRAC 6 (Modular) group.
Discovers the iDRAC 6 (Monolithic) group.
Discovers the iDRAC 7 (Modular) group.
Discovers the iDRAC 7 (Monolithic) group.
populates iDRAC.
Dell Remote Access 5 Controllers.
Discovers the Dell Integrated Remote Access
Monolithic group and iDRAC (Monolithic).
Discovers and populates the iDRAC (Modular)
group.
Monitoring
After you install the Dell Server Management Pack Suite, you can use the Monitoring pane of the OpsMgr
to select views that provide complete health information of the discovered Dell DRAC devices. The DRAC
monitoring feature discovers and monitors the health of the Dell DRAC devices. It includes monitoring
health of Dell DRAC devices, both at regular intervals and on occurrence of events. The Severity Level
Indicators indicates the health of your Dell DRAC devices on the network.
NOTE: To monitor the health of DRAC devices, associate the community string Run As account with
the SNMP Monitoring Account with the target as Dell Remote Access Controller class or respective
DRAC object (if you have different Run As accounts for different DRAC devices).
Alerts Views
This view is available for managing hardware and storage events from Dell DRAC devices. SNMP traps
sent by DRAC devices are displayed by the DRAC monitoring feature.
The Remote Access Alerts is displayed. These alerts contains information on SNMP traps from DRAC
5, iDRAC 6, and iDRAC 7 devices.
3.Select an alert to view the details in the Alert Details pane.
On the right pane of each of the individual Alerts Views, alerts that meet the criteria you specify,
such as alert severity, resolution state, or alerts that are assigned to you is displayed.
Diagram Views
The Diagram Views offers a hierarchical and graphical representation of all Dell DRAC devices on your
network.
Viewing Diagrams On The OpsMgr Console
To view the diagrams for DRAC monitoring feature on the OpsMgr console:
1.Launch the OpsMgr console and click Monitoring → Dell → Diagram Views.
2.In the Monitoring pane on the left side, navigate to the Diagram Views folder for the following views:
•Complete Diagram View
•Remote Access Controllers Group
3.Select any of the Diagram Views.
On the right pane the hierarchical and graphical representation of the selected Dell device is
displayed.
4.Select a component in the diagram to view its details in the Detail View pane.
Complete Diagram View
The Complete Diagram View offers a graphical representation of all Dell devices that OpsMgr monitors.
You can expand and verify the status of individual devices and their components in the diagram. You can
view details for:
•Modular and Monolithic systems
•Chassis Management Controllers and DRAC/MC devices
•Remote Access Controllers
•Dell Unmanaged Servers
Remote Access Controllers Group
The Remote Access Controllers Group diagram view offers a graphical representation of all DRAC 5,
iDRAC 6, and iDRAC 7 (modular and monolithic) devices. Select a component in the diagram to view its
details in the Detail View pane.
52
Figure 3. Remote Access Controllers Group Diagram
State Views
This view is available for viewing the health of the Dell DRAC devices. In the OpsMgr console, click Dell →
State Views, the status of each Dell DRAC device managed by OpsMgr on your network is displayed.
Select the Dell DRAC device group for which you want to see the State view. You can view the status of
the DRAC/MC device group.
The health of a component is derived by reviewing the unresolved alerts associated with the component.
Severity Level Indicators explains the various state components that the Dell Server Management Pack
Suite uses with their corresponding severity levels.
Dell Unit Monitors For DRAC Monitoring Feature
Monitors to assess various conditions that can occur in DRAC monitored objects.
Table 19. Dell Unit Monitors For DRAC Monitoring Feature
ObjectUnit Monitor
Dell Remote Access Controller 5
Dell Remote Access StatusEvent and Periodic
iDRAC 6 Modular
Dell Remote Access StatusEvent and Periodic
NOTE: DRAC 5 and iDRAC 6 share the
same unit monitor.
53
ObjectUnit Monitor
iDRAC 6 Monolithic
Dell Remote Access StatusEvent and Periodic
iDRAC 7 Modular
Dell Remote Access StatusEvent and Periodic
Controller Global StatusEvent and Periodic
Controller Global Storage StatusEvent and Periodic
iDRAC 7 Monolithic
NOTE: For iDRAC 7 modular and iDRAC 7 monolithic devices, the Dell RAC periodic-based and
Dell RAC triggered-based unit monitors are disabled.
Dell Remote Access StatusEvent and Periodic
Controller Global StatusEvent and Periodic
Controller Global Storage StatusEvent and Periodic
Rules
The following section lists the rules specific to the Dell DRAC monitoring feature.
Dell Systems Event Processing Rules
The Dell Server Management Pack Suite processes rules from DRAC traps.
DRAC Devices
All informational, warning, and critical SNMP traps for the DRAC devices have a corresponding SNMP trap
rule.
Each of these rules are processed based on the following criteria:
•Source Name = "DRAC/CMC/DRAC/MC name or ip"
•OID = Actual trap ID of the DRAC /CMC/DRAC/MC SNMP trap event
•Data Provider = SNMP trap
NOTE: Informational alerts are turned off by default. To receive these alerts, import informational
alerts management pack.
Tasks
Tasks are available in the Tasks pane of the OpsMgr console. When you select a device or a component,
the relevant tasks appear in the Tasks pane.
54
NOTE: In OpsMgr 2007 R2, the Tasks pane is referred to as Actions pane.
Task Summary
Performing Dell Tasks Using DRAC
Following table provides a summary of the Dell tasks that you can perform using the DRAC:
Table 20. Dell Tasks Using The DRAC
TaskDescription
Launch Dell Remote Access ConsoleLaunches the DRAC console for the discovered
DRAC.
Launch Dell License ManagerLaunches the Dell License manager on the
management system.
Launch Remote DesktopLaunches the remote desktop for the selected
system.
NOTE: This feature is available only on
systems with iDRAC 7.
Launch Dell OpenManage Server AdministratorLaunches the Dell OpenManage Server
Administrator.
NOTE: This feature is available only on
systems with iDRAC 7.
Dell Remote Access Controller (DRAC) Tasks
Launch Dell Remote Access Console
You can use this task to launch the Dell Remote Access Console, if the DRAC is installed on your
Dell system.
To launch Dell Modular Chassis Remote Access console:
1.In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2.Select the desired DRAC/iDRAC device in any of the Diagram Views or State Views or an alert in the
Alerts Views.
3.On systems running System Center Operations Manager 2007 R2 :In the Actions pane, select SNMP Network Device Tasks → Launch Dell Remote Access Console.
On systems running OpsMgr 2012 :
In the Tasks pane, select Dell Remote Access Controller Tasks → Launch Dell DRAC Console.
Launch Dell License Manager
The Launch Dell License Manager task allows you to launch the Dell License Manager on management
systems. Dell License Manager is a one-to-many license deployment and reporting tool for Dell iDRAC
licenses.
55
NOTE: If the Dell License Manager has not been installed in the default path, create a new task to
launch Dell License Manager. For more information, see Creating A Launch License Manager Task.
To launch Dell License Manager:
1.In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2.Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts
Views
NOTE: The Dell OpenManage Server Administrator feature is available only on systems with iDRAC
7.
To launch Dell OpenManage Server Administrator:
1.In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2.Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts
.
Views
3.In the Tasks pane, select Dell Remote Access Controller Tasks → Launch Dell OpenManage Server
Administrator.
4.On systems running System Center Operations Manager 2007 R2 :In the Actions pane, select SNMP Network Device Tasks → Launch Dell OpenManage Server
Administrator.
On systems running OpsMgr 2012 :
In the Tasks pane, select Dell Remote Access Controller Tasks → Launch Dell OpenManage Server
Administrator.
NOTE: Server Management Pack Suite Tasks launches the Remote Console in Internet Explorer.
Launch Remote Desktop
NOTE: The remote desktop feature is available only on systems with iDRAC 7.
NOTE: Launching remote desktop is possible only if remote desktop is enabled manually in the
managed node.
To launch remote desktop:
1.In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2.Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts
.
Views
3.On systems running System Center Operations Manager 2007 R2 :In the Actions pane, select SNMP Network Device Tasks → Launch Dell OpenManage Server
Administrator.
On systems running OpsMgr 2012 :
In the Tasks pane, select Dell Remote Access Controller Tasks → Launch Dell OpenManage Server
Administrator.
56
6
Chassis Monitoring Feature
Chassis monitoring feature supports discovery, and monitoring of Chassis Management Controller (CMC)
on, Dell PowerEdge VRTX chassis, and Dell PowerEdge M1000e chassis using SNMP and WS-Man.
Management Pack Functionality And Dependencies
The following table lists Dell Server Management Pack Suite management packs and utilities, and their
dependencies with each other:
Table 21. Management Pack Functionality and Dependencies
Management Pack or UtilityDescriptionDependency
Dell.CMC.OM07.mp
Dell.CMC.OM12.mp
Management pack for
discovering and monitoring CMC
(M1000e, PowerEdge VRTX), and
DRAC/MC.
Dell.Connections.HardwareLibrar
y.mp
Dell.Model.CMC.mp
Dell.OperationsLibrary.CMC.mp
Dell.View.CMC.mp
Dell.OperationsLibrary.Common.
mp
Dell.Chassis.Detailed.mpManagement pack for
monitoring CMC (M1000e,
PowerEdge VRTX), and
DRAC/MC up to component
level.
Dell.Connections.HardwareLibrar
y.mp
Dell.Model.CMC.mp
Dell.OperationsLibrary.CMC.mp
Dell.View.CMC.mp
Dell.OperationsLibrary.Common.
mp
Discovery And Grouping
The Dell Server Management Pack Suite version 5.2.0 enables you to discover and classify Dell Chassis
Management Controllers (CMC), Dell PowerEdge M1000e, and Dell PowerEdge VRTX.
The following table lists the details of the hardware discovery and grouping by the Dell CMC monitoring
feature.
57
Table 22. Dell Hardware Discovery and Grouping
GroupDiagram ViewHardware Type
Dell CMCDell Chassis Management
Controllers (CMC) group
CMC, DRAC/MC instances on the
network, chassis slot summary
and server modules for CMC and
DRAC/MC.
Dell PowerEdge M1000eDell M1000e Chassis group
Dell PowerEdge VRTXDell VRTX Chassis group
Dell PowerEdge M1000e
Dell PowerEdge VRTX
Discovering Chassis Devices
The Chassis devices should be discovered as network devices under the Administration section of the
OpsMgr console.
To discover Chassis devices:
1.Log on to the management server as an OpsMgr administrator.
2.On the OpsMgr console, click Administration.
3.At the bottom of the navigation pane, click Discovery Wizard.
4.Run the Discovery Wizard, select Network devices and follow the instructions on the screen.
For more information, see the OpsMgr documentation at technet.microsoft.com.
NOTE: Select the Run As accounts created for discovering the chassis devices. For more
information, see the "Configuring Dell Chassis Management Controller Feature For Correlating
Server Modules With Chassis Slot Summary" section of the Dell Server Management Pack Suite
Version 5.2.0 For Microsoft System Center Operations Manager Installation Guide at dell.com/
support/manuals.
5.On the Add a Device console screen in OpsMgr 2012, type the IP address that you want to scan,
select the appropriate Run As account from the SNMP V1 or V2
6.Enable the Chassis monitoring feature using the Feature Management Dashboard.
Run As account drop-down box.
Discoveries By The Dell Chassis Monitoring Feature
Dell CMC DiscoveryDiscovers all supported Dell CMCs, PowerEdge
VRTX, and PowerEdge M1000e.
Dell CMC Slot DiscoveryDiscovers slots on the CMC device.
Dell Chassis Detailed DiscoveryDiscovers all Dell chassis components.
Dell DRAC/MC DiscoveryDiscovers all supported Dell DRAC/MCs.
Dell DRAC/MC Slot DiscoveryDiscovers slots and chassis slot summary.
58
Monitoring
After you install the Dell Server Management Pack Suite, you can use the Monitoring pane of the OpsMgr
to select views that provide complete health information of the discovered Dell CMC and DRAC/MC
devices. The Chassis monitoring feature discovers and monitors the health of the Dell CMC and
DRAC/MC devices. The Severity Level Indicators indicates the health of your Dell CMC and DRAC/MC
devices on the network.
Chassis Monitoring includes monitoring the health of Dell chassis, and DRAC/MC devices, both at regular
intervals and on occurrence of events.
NOTE: To perform Chassis Detailed monitoring, create Run As Accounts with WS-Man credentials
needed for accessing the Dell CMCs and associate it to the profiles — Dell CMC Login Account Run
As Profiles.
Alerts Views
This view is available for managing hardware and storage events from Dell CMC and DRAC/MC devices.
SNMP traps sent by Chassis and DRAC/MC devices are displayed by the Chassis monitoring feature.
Viewing Alerts On The OpsMgr Console
To view Chassis Monitoring alerts on the OpsMgr console:
1.Launch the OpsMgr console and click Monitoring.
2.Click Dell → Alerts Views.
The following individual Alerts Views are displayed:
•CMC Alerts — SNMP traps from the discovered Chassis devices are displayed.
•DRAC/MC Alerts — Events and SNMP traps from the discovered DRAC/MC devices, and SNMP
traps (for NICs) for 12th generation PowerEdge servers with iDRAC 7 are displayed.
•Dell M1000e Chassis Alerts— SNMP traps from the discovered Dell PowerEdge M1000e chassis
device are displayed.
•Dell VRTX Chassis Alerts— SNMP traps from the discovered Dell PowerEdge VRTX chassis device
are displayed.
3.Select any of the Alerts Views.
On the right pane of each of the individual Alerts Views, alerts that meet the criteria you specify,
such as alert severity, resolution state, or alerts that are assigned to you is displayed.
4.Select an alert to view the details in the Alert Details pane.
Diagram Views
The Diagram Views offers a hierarchical and graphical representation of all Dell CMC devices, Dell
M1000e, and Dell VRTX on your network.
59
Viewing Diagrams On The OpsMgr Console
To view the diagrams for chassis monitoring feature on the OpsMgr console:
1.Launch the OpsMgr console and click Monitoring → Dell → Diagram Views.
2.Navigate to the Diagram Views folder for the following views:
3.Select any of the Diagram Views.
On the right pane the hierarchical and graphical representation of the selected Dell device is
displayed.
4.Select a component in the diagram to view its details in the Detail View pane.
Complete Diagram View
The Complete Diagram View offers a graphical representation of all Dell devices that OpsMgr monitors.
You can expand and verify the status of individual devices and their components in the diagram. You can
view details for:
•Modular and Monolithic systems
•Chassis Management Controllers and DRAC/MC devices
•Remote Access Controllers
•Dell Unmanaged Servers
Chassis Management Controllers Group
The Chassis Management Controllers Group diagram view offers a graphical representation of all Dell
CMC, DRAC/MC, Dell PowerEdge M1000e and Dell PowerEdge VRTX, and their inventory. For Chassis
discovery, see Discovering Chassis Devices.
Figure 4. Chassis Management Controllers Group Diagram
For discovered CMC and DRAC/MC chassis, you can view the occupied and free slot summary in the
Chassis Slots Summary.
Slot names modified on CMC and DRAC/MC chassis are reflected in the diagram view.
60
The correlation of Dell servers with the server modules of CMC and DRAC/MC chassis are displayed in
the Chassis Management Controllers Group diagram. The Dell system is visible under the slot in the
diagram.
NOTE: Create Run As Account for CMC and DRAC/MC slots discovery with simple, basic, or digest
authentication only. For more information, see "Configuring the Dell Chassis Management
Controller Feature For Correlating Server Modules With Chassis Slot Summary" section of the
Server Management Pack Suite Version 5.2.0 For Microsoft System Center Operations Manager
Installation Guide at dell.com/support/manuals.
NOTE: The iDRAC firmware of the modular systems should be compatible with the CMC firmware,
failing which, the Service Tag is displayed as Not Available and the Chassis Blade Correlation may
not be possible.
Dell
Dell Chassis Diagram Views
The Dell Chassis diagram view offers a graphical representation of Dell PowerEdge M1000e chassis, and
Dell PowerEdge VRTX chassis devices. Select a component in the diagram to view its details in the Detail
View pane.
State Views
This view is available for viewing the health of the Dell CMC devices. In the OpsMgr console, click Dell →
State Views, the status of each Dell device managed by OpsMgr on your network is displayed.
Select the Dell CMC device group for which you want to see the State view. You can view the status of
the CMC device group.
The health of a component is derived by reviewing the unresolved alerts associated with the component.
Severity Level Indicators explains the various state components that the Server Management Pack Suite
uses with their corresponding severity levels.
Dell Unit Monitors For Chassis Monitoring Feature
Monitors to assess various conditions that can occur in Chassis monitored objects.
Table 24. Dell Unit Monitors For Chassis Monitoring Feature
ObjectUnit Monitor
Dell CMC
Dell CMC StatusEvent and Periodic
DRAC/MC
Dell DRAC/MC StatusEvent and Periodic
Dell Chassis IO Module
Dell Chassis IO Module Health Poll Based
UnitMonitor
Periodic
61
ObjectUnit Monitor
Dell Modular ChassisFan
Dell Chassis Fan Health Poll Based
UnitMonitor
Dell Chassis Modular Controller
Dell Chassis CMC Health Poll Based
UnitMonitor
Dell Chassis Modular Controller Group
Dell Chassis CMC Group Health Poll Based
UnitMonitor
Dell Chassis Modular Power Supply
Dell Chassis Power Supply Health Poll Based
UnitMonitor
Dell Chassis Modular Power Supply Group
Dell Chassis Power Supply Group Health
PollBased UnitMonitor
Dell Chassis Modular PCIe Device
Dell Chassis PCIe Device Health PollBased
UnitMonitor
Periodic
Periodic
Periodic
Periodic
Periodic
Periodic
Dell Chassis Storage Enclosure
Dell Chassis Storage Enclosure Health
PollBased UnitMonitor
Dell Chassis Storage Controller
Dell Chassis Storage Controller Health Poll
Based UnitMonitor
Dell Chassis Storage Controller Battery Health
Poll Based UnitMonitor
Dell Chassis Storage Controller Virtual Disk
Dell Chassis Storage VirtualDisk Health Poll
Based UnitMonitor
Dell Chassis Storage Controller Enclosure Internal Physical Disk
Dell Chassis Storage Internal PhysicalDisk
Primary Health Status Poll Based UnitMonitor
62
Periodic
Periodic
Periodic
Periodic
Periodic
ObjectUnit Monitor
Dell Chassis Storage Internal PhysicalDisk
Predictive Failure Health Status Poll Based
UnitMonitor
Dell Chassis Storage Controller Enclosure External Physical Disk
Periodic
Dell Chassis Storage External PhysicalDisk
Primary Health Status Poll Based UnitMonitor
Dell Chassis Storage External PhysicalDisk
Predictive Failure Health Status Poll Based
UnitMonitor
Periodic
Periodic
Rules
The following section lists the rules specific to the Dell Chassis monitoring feature.
Dell Systems Event Processing Rules
The Dell Server Management Pack Suite processes rules from Chassis traps.
Chassis Devices
All informational, warning, and critical SNMP traps for the Chassis devices have a corresponding SNMP
trap rule.
Each of these rules are processed based on the following criteria:
•Source Name = "DRAC/CMC/DRAC/MC name or ip"
•OID = Actual trap ID of the DRAC /CMC/DRAC/MC SNMP trap event
•Data Provider = SNMP trap
NOTE: Informational alerts are turned off by default. To receive these alerts, import informational
alerts management pack.
Tasks
Tasks are available in the Tasks pane of the OpsMgr console. When you select a device or a component,
the relevant tasks appear in the Tasks pane.
NOTE: In OpsMgr 2007 R2, the Tasks pane is referred to as Actions pane.
Task Summary
Performing Dell Tasks Using The Dell Chassis
Following table provides a summary of the Dell tasks that you can perform using the Dell chassis:
63
Table 25. Dell Tasks Using The Dell Chassis
TaskDescription
Launch Dell CMC ConsoleLaunches the CMC console.
Launch Dell Modular Chassis Remote Access
Console
Launches the DRAC/MC console.
Dell Chassis Tasks
Launch Dell CMC Console
You can use this task to launch the CMC console.
1.In the OpsMgr console, navigate to the Dell Diagram Views, State Views, or Alerts Views.
2.Select the CMC device in any of the Diagram Views or State Views or an alert in the Alerts Views.
3.On systems running System Center Operations Manager 2007 R2 :
In the Actions pane, select SNMP Network Device Tasks → Launch Dell CMC Console.
On systems running OpsMgr 2012 :
In the Tasks pane, select Dell CMC Tasks → Launch Dell CMC Console.
Launch Dell Modular Chassis Remote Access Console
You can use this task to launch the DRAC/MC console.
1.In the OpsMgr console, navigate to the Dell Diagram Views, State Views, or Alerts Views.
2.Select the DRAC/MC device in any of the Diagram Views or State Views or an alert in the Alerts
.
Views
3.On systems running System Center Operations Manager 2007 R2 :In the Actions pane, select SNMP Network Device Tasks → Launch Dell Modular Chassis Remote
Access Console.
On systems running OpsMgr 2012 :
In the Tasks pane, select Dell DRAC/MC Tasks → Launch Dell Modular Chassis Remote Access Console.
64
Chassis Modular Server Correlation
Feature
Chassis Modular Server Correlation feature supports:
•Correlation of Dell Modular Servers with Chassis slots.
NOTE: Enable CMC slot discovery and/or DRAC/MC slot discovery for the correlation feature to
work.
•Correlation of Chassis Shared Storage components with Dell servers.
NOTE: Enable Chassis detailed monitoring for the correlation of chassis shared components
with Dell servers.
Management Pack Functionality And Dependencies
The following table lists Dell Server Management Pack Suite management packs and utilities, and their
dependencies with each other:
Table 26. Management Pack Functionality and Dependencies
Management Pack or UtilityDescriptionDependency
Dell.ChassisModularServer.Correl
ation.mp
Management pack for:
•Correlating Dell Modular
systems with CMC and
DRAC/MC slots.
•Correlating chassis storage
shared components with Dell
Modular servers
Dell.Connections.HardwareLibrar
y.mp
Dell.WindowsServer.Scalable.mp
Dell.Model.Server.mp
Dell.CMC.OM07.MP or
Dell.CMC.OM12.MP
7
Discoveries By The Chassis Modular Server Correlation
Feature
Table 27. Chassis Modular Server Correlation Feature Discoveries
Discovery ObjectDescription
Dell CMC Chassis to Modular Server Correlation
Discovery
Dell Chassis Storage to Blade Server Correlation
Discovery
Discovers the correlation between the CMC
chassis and the Dell modular systems.
Discovers the correlation between chassis shared
components with Dell Servers (In-band).
65
Discovery ObjectDescription
Dell DRAC/MC Chassis to Modular Server
Correlation Discovery
Discovers the correlation between DRAC/MC
chassis and Dell modular systems.
66
8
Dell Feature Management Dashboard
The Dell Feature Management Dashboard enhances the management of the Dell systems — Dell servers,
Dell Remote Access Controllers (DRAC), Dell Chassis Management Controller (CMC) in the OpsMgr by
providing the following monitoring features.
•Server In-Band Monitoring Feature
•Server Out-Of-Band Monitoring Feature
•DRAC Monitoring Feature
•Chassis Monitoring Feature
•Chassis Modular Server Correlation Feature
Management Pack Functionality And Dependencies
The following table lists Dell Server Management Pack Suite management packs and utilities, and their
dependencies with each other:
Table 28. Management Pack Functionality and Dependencies
Management Pack or UtilityDescriptionDependency
Dell.FeatureManagement.Pack.mpManagement pack for
discovering, monitoring, and
upgrading, the available Dell
Management Packs Suite
features in OpsMgr.
Configures the Dell Connections License Manager
web server url.
Populates the dashboard if the management server
is the feature management pack host. The
management servers where the Dell Server
Management Pack Suite is installed first, is selected
as the feature management pack host.
67
Tasks
Tasks are available in the Tasks pane of the OpsMgr console. When you select a device or a component,
the relevant tasks appear in the Tasks pane.
NOTE: In OpsMgr 2007 R2, the Tasks pane is referred to as Actions pane.
Feature Management Tasks
The following table lists the tasks available on the Feature Management Dashboard. Some tasks listed
below appear only after you have imported a particular monitoring feature.
NOTE: Ignore the errors pertaining to reimporting of existing management packs under the error
logs in the Event log. These errors occur when Feature Management Dashboard reimports all the
dependent management packs that are already imported while importing a monitoring feature.
NOTE: Wait for a task to complete (view the state update change in the dashboard) before
launching another task using the Feature Management Dashboard.
Table 30. Feature Management Tasks
TasksDescription
Server (Out-of-band) Monitoring
Configure License ServerConfigures the Dell Connections License
Manager. For more information, see Configuring
Dell Connections License Manager URL.
NOTE: Perform this task before importing
the Server (Out-of-band) monitoring
feature, as the Dell servers are discovered
only after the Dell Connections License
Server is configured.
Launch Dell Connections License ManagerLaunches the Dell Connections License Manager
console. For more information, see Dell Connections License Manager User’s Guide at
dell.com/support/manuals.
NOTE: While configuring the Dell
Connections License Manager, the License
Manager task is enabled only after the
configuration of the LicenseWebUI URL is
completed. For more information, see
Configuring Dell Connections License
Manager URL.
NOTE: The Configure License Server and
Launch Connections License Manger are
common tasks for all the monitoring
features on Feature Management Dashboard.
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TasksDescription
Import Server (Out-of-band) Scalable FeatureImports the Scalable feature of Server (Out-of-
band) monitoring feature.
Import Server (Out-of-band) Detailed FeatureImports the Detailed feature of Server (Out-of-
band) monitoring feature.
Set to Server (Out-of-band) Scalable Feature
Set to Server (Out-of-band) Detailed FeatureIf the Scalable feature is running on the system,
Set Server (Out-of-band) Monitoring as
Preferred Monitoring Method
Refresh DashboardUpdates the Feature Management Dashboard if
Remove Server (Out-of-band) FeatureRemoves the Server (Out-of-band) monitoring
If the Detailed feature is running on the system,
the Feature Management Dashboard switches
from the Detailed feature to the Scalable feature.
On upgrading from the previous version, run this
task to use the latest version for this monitoring
feature.
the Feature Management Dashboard switches
from the Scalable feature to the Detailed feature.
On upgrading from the previous version, run this
task to use the latest version for this monitoring
feature.
This task enables the Out-of-band monitoring
feature as the preferred monitoring method for
your Dell server, when the Dell servers in the
setup are monitored through both, In-band
monitoring feature, and Out-of-band
monitoring feature.
it was not automatically updated.
feature.
Server (In-band) Monitoring
Import Server (In-band) Detailed Feature
Import Server (In-band) Scalable Feature
Set Server (In-band) Monitoring as Preferred
Monitoring Method
Set to Server (In-band) Scalable FeatureIf the Detailed feature is running on the system,
Imports the Detailed feature of the Server (Inband) monitoring feature.
Imports the Scalable feature of the Server (Inband) monitoring feature.
This task enables the In-band monitoring feature
as the preferred monitoring method for your
Dell server, when the Dell servers in the setup
are monitored through both, In-band
monitoring feature and Out-of-band monitoring
feature.
the Feature Management Dashboard switches
from the Detailed feature to the Scalable feature.
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TasksDescription
On upgrading from the previous version, run this
task to use the latest version for this monitoring
feature.
Set to Server (In-band) Detailed FeatureIf the Scalable feature is running on the system,
the Feature Management Dashboard switches
from the Scalable feature to the Detailed feature.
On upgrading from the previous version, run this
task to use the latest version for this monitoring
feature.
Enable Agent Proxying for Dell Servers (Inband)
Set Informational Alerts On (Server In-band)Informational alerts are turned on when the
Set Informational Alerts Off (Server In-band)Informational alerts are turned off when the
Refresh DashboardUpdates the Feature Management Dashboard if
Remove Server (In-band) FeatureRemoves the Server (In-band) monitoring
DRAC Monitoring
Import DRAC Monitoring FeatureImports the DRAC monitoring feature.
Upgrade DRAC Monitoring FeatureUpgrades to the latest version of the DRAC
Refresh DashboardUpdates the Feature Management Dashboard if
Remove DRAC Monitoring FeatureRemoves the DRAC monitoring feature.
Chassis Monitoring
Enables agent proxying for Dell Servers (Inband).
Server (In-band) Scalable Monitoring is in use.
Server (In-band) Scalable Monitoring is in use.
it was not automatically updated.
feature.
monitoring feature.
it was not automatically updated.
Import Chassis Scalable Monitoring FeatureImports the chassis scalable monitoring feature.
Import Chassis Detailed Monitoring FeatureImports the chassis detailed monitoring feature.
Set to Chassis Scalable FeatureIf the Detailed feature is running on the system,
the Feature Management Dashboard switches
from the Detailed feature to the Scalable feature.
On upgrading from the previous version, run this
task to use the latest version for this monitoring
feature.
Set to Chassis Detailed FeatureIf the Scalable feature is running on the system,
the Feature Management Dashboard switches
from the Scalable feature to the Detailed feature.
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TasksDescription
On upgrading from a previous version, run this
task to use the latest version for this monitoring
feature.
Refresh DashboardUpdates the Feature Management Dashboard if
it was not automatically updated.
Remove Chassis Monitoring FeatureRemoves the chassis monitoring feature (both
scalable and detailed monitoring feature).
Chassis Modular Server Correlation
Import Chassis Modular Server Correlation
Feature
Upgrade Chassis Modular Server Correlation
Feature
Refresh DashboardUpdates the Feature Management Dashboard if
Remove Chassis Modular Server Correlation
Feature
Imports the chassis modular server correlation
feature.
Upgrades to the latest version of the chassis
modular server correlation feature.
it was not automatically updated.
Removes the chassis modular server correlation
monitoring feature.
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9
Related Documentation And Resources
This chapter gives the details of documents and references to help you work with Dell Server
Management Pack Suite.
Microsoft Guidelines For Performance And Scalability For
Operations Manager
For optimal performance, deploy device-specific Server Management Pack Suite on different
management servers.
For information on Microsoft’s recommendations for scalability, see the Microsoft website at
technet.microsoft.com.
NOTE: Make sure that the Autogrow option is enabled in Operations Manager Data Warehouse
and/or Database for improved performance.
Other Documents You May Need
Besides this User's Guide, you may need to refer to the following guides available at dell.com/support/
manuals.
•Integrated Dell Remote Access Controller 7 Version User’s Guide
•Dell Chassis Management Controller Version 4.50 User’s Guide
•Dell OpenManage Installation and Security User's Guide
•Dell OpenManage Server Administrator Installation Guide
•Dell OpenManage Server Administrator Compatibility Guide
•Dell OpenManage Server Administrator CIM Reference Guide
•Dell OpenManage Server Administrator Messages Reference Guide
•Dell OpenManage Server Administrator Command Line Interface User's Guide
•Dell Chassis Management Controller Version 1.30 for Dell PowerEdge VRTX
The Dell Systems Management Tools and Documentation DVD contains a readme file for Server
Administrator and additional readme files for other systems management software applications found
on the DVD.
73
Accessing Documents From Dell Support Site
To access the documents from Dell Support site:
1.Go to dell.com/support/manuals.
2.In the Tell us about your Dell system section, under No, select Choose from a list of all Dell products and click Continue.
3.In the Select your product type section, click Software and Security.
4.In the Choose your Dell Software section, click the required link from the following:
•Client System Management
•Enterprise System Management
•Remote Enterprise System Management
•Serviceability Tools
5.To view the document, click the required product version.
NOTE: You can also directly access the documents using the following links:
•For Enterprise System Management documents — dell.com/openmanagemanuals
•For Remote Enterprise System Management documents — dell.com/esmmanuals
•For Client System Management documents — dell.com/OMConnectionsClient
•For OpenManage Connections Enterprise systems management documents — dell.com/
OMConnectionsEnterpriseSystemsManagement
•For OpenManage Connections Client systems management documents — dell.com/
OMConnectionsClient
Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact information on your
purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by
country and product, and some services may not be available in your area. To contact Dell for sales,
technical support, or customer service issues:
1.Visit dell.com/support.
2.Select your support category.
3.Verify your country or region in the Choose a Country/Region drop-down menu at the top of page.
4.Select the appropriate service or support link based on your need.
74
Appendix A — Issues And Resolutions
Issues And Resolutions
The following table lists the known issues, resolutions, and where the issues are applicable.
Table 31. Issues And Resolutions
IssueResolutionApplicable To
In the Diagram View for Dell
network devices, the basic
attributes are not displayed for
the Dell DRAC and chassis
objects.
To resolve this issue, you can view
the detailed set of attributes by
clicking the objects in the State View.
Dell Chassis Monitoring Feature
10
Licensing configuration alerts
are not automatically resolved.
Server Modules and Chassis
Slot Summary Information are
not visible under CMC or
DRAC/MC.
Errors while running the
Repair option on Dell Server
Management Pack version
5.2.0 from the Add/Remove
Programs or Uninstall or
change a program window.
To resolve this issue, on the
OpsMgr console right-click the
licensing configuration alert and
click Close.
•Make sure that OpenManage
Server Administrator (OMSA) or
DRAC tools are installed on the
management server managing
the CMC or DRAC/MC.
•Make sure that you have
configured the
RunAsAccounts for CMC or
DRAC/MC devices and
associated them with "Dell
CMC Login Account" or "Dell
DRAC/MC Login Account".
•Make sure that Dell CMC Slot
Discovery and Dell DRAC/MC
Slot Discovery rules are enabled from the Authoring
Pane of the OpsMgr console.
Use the Repair option in the
installer. For more information,
see ”Using The Repair Option In
The Installer" section of the Dell
Server Management Pack Suite
Version 5.2.0 For Microsoft
System Center Operations
Manager Installation Guide.
Dell Server Management Pack
Suite
Dell Chassis Monitoring Feature
Dell Server Management Pack
Suite
Dell servers that are
discovered through the Dell
To resolve this issue,
1.Click Start → Run.
Dell Server Management Pack
Suite
75
IssueResolutionApplicable To
Server (Out-of-band)
monitoring feature are listed
even after the Dell Server
(Out-of-band) license has
been deleted.
2.In the command prompt,
type the command
DcomCnfg to open the
DCOM Configuration
window.
3.Expand Component Services
→ Computers → My
Computer → COM+
Applications
Helper.
4.Right-click Dell Device
Helper and click Shut down.
5.Right-click Dell Device
Helper and click Start.
→ Dell Device
If there is a delayed response
while discovering a CMC/
DRAC MC devices, then the
latest information from the
device is not updated, the
Script Timeout Error is
generated or the log files in
the Temp folder are not
cleared.
Feature management host
server health service has gone
down.
Increase the Script Timeout value
on the Override Properties screen
for the CMC or DRAC/MC devices
which are experiencing a delayed
response. For more information
on Overrides, see the OpsMgr
documentation at
technet.microsoft.com.
If the selected management server
has stopped functioning, the
executed Feature Management
tasks fails. In such an instance,
where the selected management
server is corrupt or the health
service cannot be obtained,
decommission the management
server to remove stale objects. For
more information, see
Select a management server from
the remaining management
servers, and override the
FMPHostFQDN of Feature
Management Host Discovery.
Dell Chassis Monitoring Feature
Dell Server Management Pack
Suite
Dell OM: Server and its
component health
computation failed alert is displayed under Monitoring →
Alerts Views → Server Alerts
on the console.
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Manually associate the Run As Account for monitoring Dell
server. For more information, see
Associating Run As Account For
Monitoring A Dell Server Using
The Server (Out-Of-Band)
Monitoring Feature.
Dell Server (Out-Of-Band)
Monitoring Feature
Known Limitations
Table 32. Known Limitations
LimitationApplicable to
Dell MP, Power Control, and LED tasks use only
the default credentials. When you create a new
task in the Authoring pane and view it, you can see
the username and the password you specified. The
credentials are not hidden when you view the task.
Dell Server Management Pack Suite
While using health explorer, some unit monitors in
Server Management Pack Suite (under Sensors and
OpenManage Services instances) may display a
green status though the sub-instance does not
exist. This is because unit monitors cannot have an
Unavailable state when the target class is present
and the unit monitor has been executed.
Intrusion unit monitor status under sensors is only
for chassis and does not include health of bezel
intrusion.
Dell Server Management Pack Suite
Dell Server Management Pack Suite
Feature Management Alerts
The following alerts are generated in the Feature Management Alerts on the dashboard, if the Dell Device
Helper Utility or the Dell Connections License Manager server is not correctly installed, or the license
server has insufficient licenses for monitoring Dell servers using the Dell Server (Out-of-band) monitoring
feature.
Table 33. Feature Management Alerts
Alert TextAlert StateCauseResolution
Dell FMP: Dell Device
Helper Utility is either
not present or
incompatible with
Dell Server (out-ofband) Management
Pack.
Critical
The Dell Device Helper
Utility version 5.2.0 was
not found or the Dell
Device Helper Utility is
corrupted.
A version higher than
5.2.0 of Dell Device
Helper Utility was found.
Run the Dell Server
Management Pack Suite
version 5.2.0 installer on
the management server.
Dell FMP: Dell
License Server is not
configured properly.
A version lower than
5.2.0 of Dell Device
Helper Utility was found.
CriticalThe Dell Connections
License Server is not
configured.
Install and configure the
Dell Connections
License Server URL. For
more information, see
77
Alert TextAlert StateCauseResolution
Configuring Dell
Connections License
Manager URL.
Dell FMP: Dell
License Server is not
reachable.
Dell FMP: Dell
Licenses for a feature
are insufficient or not
available.
CriticalUnable to contact the
Dell Connections License
Server.
Critical
WarningLicense usage for a
Licenses are not present
on the Dell Connections
License Server.
License usage for a
monitoring feature has
exceeded the monitoring
capacity.
monitoring feature is
approaching the total
monitoring capacity.
Make sure that the Dell
Connections License
Server URL is configured
correctly. For more
information, see
Configuring Dell
Connections License
Manager URL.
Check if the Dell
Connections License
Server is accessible.
Purchase additional
licenses and import them
into the Dell
Connections License
Server.
Purchase additional
licenses and import them
into the Dell
Connections License
Server.
78
CriticalUnable to process
licenses for a monitoring
feature.
Make sure that the Dell
Connections License
Server is configured
correctly. For more
information, see Dell
Connections License
Manager Version 1.1
User’s Guide at dell.com
\support\manuals.
Check if the Dell
Connections License
Server is accessible.
Check the access
privileges for getting the
license from the Dell
Connections License
Server.
11
Appendix B
Creating A Simple Authentication Run As Account
1.Log on to OpsMgr 2012 as an administrator for the OpsMgr Management Group.
2.On the OpsMgr console, click Administration.
3.Right-click Accounts, and then click Create Run As Account.
The Create Run As Account Wizard screen is displayed.
4.Click Next.
5.From the Run As Account type drop-down menu, select Simple Authentication.
6.Provide a display name in the Display Name text box.
7.Provide a brief description in the Description text box and click Next.
8.On the Credentials screen provide the iDRAC login credentials for the systems you want to discover
using the Server (Out-Of-Band) monitoring feature.
9.Click Next.
10. Select the Less secure or More secure option as appropriate.For more information, see the OpsMgr documentation at technet.microsoft.com/en-us/library/
hh321655.aspx.
NOTE: If the iDRAC login credentials are different for each of the systems, create a separate
Run As Account for each of them.
11. Click Create.
12. After the Run As Account has been created, click Close.
Associating Run As Account For Monitoring A Dell Server
Using The Server (Out-Of-Band) Monitoring Feature
For monitoring the Dell server, the Run As account used to discover it must be associated with the Dell
server in the SMASH Device Monitoring Profile. The management pack performs the association
automatically. But in some cases, you have to manually associate the Run As account.
To manually associate the Run As account in the SMASH Device Monitoring Profile:
1.Launch OpsMgr 2012, and click Administration.
2.In the Administration pane, browse to Run As Configuration → Profiles.
3.From the list of available profiles, right-click SMASH Device Monitoring Profile and click Properties.
The Introduction screen is displayed.
4.Click Next.
The Specify the Run As profile's general properties screen is displayed.
5.Click Next.
The Run As accounts screen is displayed.
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6.Click Add.
The Add a Run As account screen is displayed.
7.Select the run as account used to discover the Dell server from the Run As account drop-down list.
NOTE: If you are using multiple Run As accounts to discover devices, associate each device
with its associated Run As account.
8.Click A selected class, group, or object and add the association for the server in the SMASH
Monitoring Profile.
•Click Select → Class option, use Dell server as the selection.
•Click Select → Group option, use the group containing the Dell server objects as the selection.
Click Select → Object option, use the individual Dell server object as the selection.
•
9.Click OK.
10. Click Save and Close.
NOTE: If the Run As Account association is not done, the alert Dell OM: Server and its component
health computation failed is displayed under Monitoring → Alerts View → Server Alerts on the
console.
Severity Level Indicators
The following table lists the icons that indicate the severity levels of the discovered Dell devices on the
OpsMgr console.
Table 34. Severity Level Indicators
IconSeverity Level
Normal/OK — The component is working as expected.
Warning/Noncritical — A probe or other monitoring device has detected a reading for
the component that is above or below the acceptable level. The component may still
be functioning, but it could fail. The component may also be functioning in an
impaired state.
Critical/Failure/Error — The component has either failed or failure is imminent. The
component requires immediate attention and may need to be replaced. Data loss may
have occurred.
The health status is not applicable for the specific component.
The service is unavailable.
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12
Appendix C - Enabling External Program
Tasks
For tasks provided by the Dell Server Management Pack Suite that launch external programs have to be
installed in the default location. Create new tasks to launch the application if the program is not installed
in the default location.
Creating Advanced Power Control And LED Identification
Tasks
Advanced power control and LED identification tasks use the default BMC credentials and install path (C:
\Program Files\Dell\SysMgt\bmc).
If your systems deviate from the default BMC credentials and install path, install BMU 2.0 or later on the
management server and create new console tasks.
CAUTION: The below steps require you to create a task and set the password in plaintext. If BMC
is not installed on management server, the OpsMgr Console may display an error with the entire
command in a dialog box, and reveal the password. If you export the created override
management pack containing this task to a disk, you can open the exported management pack in
a common text editor or OpsMgr Authoring Console and the view the password in plain text.
Create a new task only if absolutely required and consider the security aspects before you
proceed.
To create a new task:
1.Launch the OpsMgr console and click Authoring.
2.In the Authoring pane, right-click Tasks under Management Pack Objects, and select Create new
task.
3.In the Task Type screen, select Command line under Console Tasks.
4.Select the destination management pack and click Next.
5.Type Task name, Description, and select Dell Windows Server as the Task Target and click Next.
The Command Line screen is displayed.
6.Type the path of the application ipmitool.exe (the path where BMU was installed on the
management server) in the Application field.
For example, C:\Program Files\Dell\SysMgt\bmc\ipmitool.exe. For the two LED
identification tasks, the application path is C:\Program Files\Dell\SysMgt\bmc\ipmish.exe
(default BMU path may differ based on your operating system language).
81
7.For power control tasks, in the Parameters field, type the command line parameters in the following
format:
•Type -I lan -H and then choose the Remote Access IP with IPMI capability from the drop-
•Replace <IPMI Task String> with one of the following options:
– power status (for Check Power Status task)
– power on (for Power On task)
– power soft (for Power OffGracefully task)
– power off (for Force Power Off task)
– power cycle (for Power Cycle task)
– power reset (for Power Reset task)
– identify on (for LED Identification On task)
– identify off (for LED Identification Off task)
Example:
-I lan -H $Target/Property[Type="Dell.WindowsServer.Server"]/RemoteAccessIP$
-U root -P <password> -k <kgkey> power status
8.For LED on or off tasks, type the command line parameters in the following format:
•Type -ip and choose the Remote Access IP with IPMI capability from drop-down menu.
9.Click Create to create the task and repeat this procedure for each new BMC task.
Creating A Launch License Manager Task
Launch License Manager Task uses the default Dell License Manager (DLM) install path
(%PROGRAMFILES(X86)%\Dell\SysMgt\LicenseManager\Dell.DlmUI.exe or %PROGRAMFILES%\Dell
\SysMgt\LicenseManager\Dell.DlmUI.exe), that cannot be modified.
If your systems deviate from this, install DLM on the management server and create new console tasks in
the Authoring pane targeted on DLM for Dell Server.
To create a new task:
1.Launch OpsMgr console and click Authoring.
2.In the Authoring pane, right-click Tasks under Management Pack Objects, and select Create new
task.
3.In the Task Type screen, select Command line under Console Tasks.
4.Select the destination management pack and click Next.
5.Type Task name, Description, and set the Task Target with one of the following:
•Dell Windows Server (for Dell Server In-band Monitoring)
•Dell Server (for Dell Server Out-of-band Monitoring)
•Dell iDRAC7 (for DRAC Monitoring)
6.Click Next.
The Command Line screen is displayed.
82
7.Type the path of the application Dell.DlmUI.exe (the path where DLM was installed on the
management server) in the Application field.
For example, C:\Program Files\Dell\SysMgt\LicenseManager\Dell.DlmUI.exe (default
DLM path may differ based on your operating system language).
8.Click Create to create the task and repeat this procedure for each new DLM task.
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