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The integration of the Dell Server Management Pack Suite v4.1 with
Microsoft Systems Center Operations Manager (SCOM) 2007 SP1/R2,
System Center Essentials (SCE) 2007 SP1/ 2010 environment allows you to
manage, monitor, and ensure the availability of your Dell devices.
CAUTION: Perform the procedures in this document only if you have proper
knowledge and experience in using Microsoft Windows operating system and the
Systems Center Operations Manager 2007 SP1/R2, System Center Essentials 2007
SP1/2010, to avoid data corruption and/or data loss.
NOTE: Read the Management Pack’s readme files, which contain the latest
information about software and management server requirements, in addition to
information about known issues. The readme files are posted to the Systems
Management documentation page on the Dell Support website at
support.dell.com/manuals. The readme files are also packaged in the selfextracting executable Dell_Server_Management_Pack_Suite_v4.1_A00.exe file.
NOTE: All references to Systems Center Operations Manager (SCOM) 2007 SP1/R2
in this document are also applicable to System Center Essentials (SCE) 2007
SP1/2010.
Contents of the Management Pack Suite
The Dell Server Management Pack Suite v4.1 consists of the following:
The four Management Pack files, three utilities, and readme files are packaged
in a self-extracting executable
Dell_Server_Management_Pack_Suite_v4.1_A00.exe file. You can download the
executable from the Dell Support website at support.dell.com.
What is New in Dell Server Management Pack
Suite Version 4.1
Table 1-1. New Features and Functionalities
New FeatureFunctionality
Discovery and
monitoring of server
network interface cards
Discovery and
monitoring of
iDRAC vFlash Cards
Supports:
• In-band discovery and monitoring of Physical and
Teamed network interfaces for Broadcom and Intel
network interface cards (NICs).
• Display of enriched properties and attributes of network
interface cards on systems running Server Administrator
versions 6.2.0.1 - 6.4.
• Performance graphs for physical and teamed network
interfaces for Server Administrator version 6.2.0.1 and
above.
• Linkup and linkdown alerts in
view.
• Correlation of physical and teamed network interfaces
for Server Administrator version 6.2.0.1 and above in the
Dell Modular Systems
Diagram Views.
Supports in-band discovery and monitoring of
iDRAC vFlash card and iDRAC network interface
under Dell systems.
Network Interfaces Alerts
and
Dell Monolithic Systems
8Introduction
Table 1-1. New Features and Functionalities
New FeatureFunctionality
Discovery and
monitoring – Chassis
Management
Additional TrapsSupports:
Remote Desktop Launch Supports launching of remote desktop for discovered Dell
Supports:
•Discovery of server modules and chassis slot summary
for CMC and DRAC/MC Chassis.
• Correlation of Dell Servers with Server Modules of CMC
and DRAC/MC Chassis in the
Controller
• All new traps introduced in Server Administrator
versions 6.2.0.1 - 6.4.
•Platform Event Traps (PET) for DRAC and iDRAC.
systems from the Operations Manager Console
(continued)
Chassis Management
Diagram View.
Key Features of Dell Server Management
Pack Suite
Dell Server Management Pack Suite v4.1provides these features for
management of
Table 1-2. Features and Functionalities
Dell Windows systems and out-of-band Dell devices
:
FeatureFunctionality
In-band Discovery and
Monitoring - Dell Systems
Supports in-band discovery and monitoring of:
• Dell PowerEdge and PowerVault Monolithic and
Modular systems running the supported Windows
operating system.
• Dell Remote Access Controllers (DRAC),
iDRAC and IPMI devices through in-band.
Introduction9
Table 1-2. Features and Functionalities
FeatureFunctionality
Discovery and Monitoring Chassis Management
Out-of-Band Discovery and
Monitoring - Dell Remote
Access Controllers (DRAC)
Performance MonitoringFor Dell systems, supports:
Advanced Monitoring
(continued)
Supports:
• Out-of-band discovery and monitoring of Dell
Chassis Management Controllers (CMC) and
DRAC/ Modular Chassis (DRAC/MC) devices.
• Supports discovery of server modules and chassis
slot summary for CMC and DRAC/MC Chassis.
• Correlation of Dell Servers with Server Modules of
CMC and DRAC/MC Chassis.
Supports:
• Out-of-band discovery and monitoring of Dell
Remote Access Controllers (DRAC) 4, DRAC 5,
and integrated DRAC.
• Additional Platform Event Traps (PET) for DRAC
and iDRAC.
• Power, temperature and network interface
statistics using
Monitoring
• Performance graphs for physical and teamed
network interfaces for Server Administrator
version 6.2.0.1 and above.
• Provides flexibility in choosing the level of
instrumentation for Dell systems based on
scalability requirements.
• Detailed monitoring using Server Administrator
by enabling Informational Alerts.
Table below describes the management packs and utilities, and their
dependencies with each other:
Table 1-3. Management Pack Functionality and Dependencies
Management
Pack/Utility
Base Folder UtilityManagement Pack for defining the
Scalable Server MPManagement Pack for
Detailed Server MPManagement Pack for
DescriptionDependency
Dell Hardware Group and Dell
folder in the Monitoring pane of
the Operations Console.
instrumenting supported Dell
PowerEdge and PowerVault upto
component groups level.
instrumenting supported Dell
PowerEdge and PowerVault upto
component level.
NOTE: Use this MP when you are
managing less than 300 nodes
None
Base Folder Utility 4.0
Base Folder Utility 4.0
Scalable Server MP 4.1
Introduction11
Table 1-3. Management Pack Functionality and Dependencies
(continued)
Management
Pack/Utility
Informational-alertsOn Override Utility
CMC MPManagement Pack for discovering
DRAC MPManagement Pack for discovering
Chassis Modular Server
Correlation Utility
DescriptionDependency
Utility for detailed monitoring
capability, by enabling Dell OMSA
Informational Alerts defined in
Scalable Server MP.
and monitoring CMC and
DRAC/MC Chassis.
and monitoring Dell Remote
Access Cards - DRAC4, DRAC5,
iDRAC Modular and iDRAC
Monolithic.
Management Pack for correlating
Dell Modular systems with CMC
and DRAC/MC Server Modules.
This utility is supported only on
SCOM 2007 R2
Base Folder Utility 4.0
Scalable Server MP 4.1
Base Folder Utility 4.0
Base Folder Utility 4.0
Base Folder Utility 4.0
Scalable Server MP 4.1
CMC MP 4.1
NOTE: For correlation feature to
work, you must configure Run As
Accounts and enable CMC Slot
Discovery and/or DRACMC Slot
Discovery. For more information,
Chassis Modular Server
see
Correlation Requirement
.
NOTE: Import all dependencies first before importing the Management Pack. Delete the
Management Pack first before deleting the dependencies.
Comparison of Scalable Management Pack and Detailed Management Pack
Table 1-4 helps you understand the environment in which you can use
Scalable Management Pack (Scalable MP) and Detailed Management Pack
(Detailed MP) optimally.
12Introduction
Table 1-4. Scalable Management Pack vs Detailed Management Pack
PropertyScalable Management
Pack
Component
Hierarchy
ScalabilityYou can use the Scalable
ReportsOnly OpenManage
Scalable MP shows details
upto the component
groups and the presence
of iDRAC.
MP to monitor optimal
hardware inventory and
can scale above 300 servers
per management server
Windows Event log report
is available with this
Management Pack.
Detailed Management Pack
Detailed MP shows details upto
component level. Detailed MP
provides an additional level of
information about Memory,
Processors, Network Interfaces,
Storage Controllers, Disks and
Volumes, and so on. Additionally,
BIOS information is also shown
You can use the Detailed MP to
monitor detailed inventory and can
scale upto 300 servers per
management station
BIOS configuration, Firmware and
Driver version, and RAID
configuration reports are available
with this Management Pack.
Supported Dell Devices
The following Dell devices are supported for Dell Server Management Pack
Suite v4.1:
•Dell PowerEdge systems - complete support for systems ranging from x8xx
to xx1x (both inclusive).
•Dell PowerVault systems - complete support for systems ranging from x8xx
to xx1x (both inclusive).
NOTE: Both PowerEdge and PowerVault systems are supported with Detailed
Server Management Pack and Scalable Server Management Pack. The
updated list of supported platforms is available on the Dell Support website at
support.dell.com.
•DRAC 4, DRAC 5, iDRAC 6 with DRAC Management Pack
•CMC and DRAC/MC with CMC Management Pack.
For more information, see
Feature Support Matrix
.
Introduction13
Supported Operating Systems
Table below lists the Operating Systems supported on the management
server:
Table 1-5. Operating Systems Supported on the Management Server
Windows VersionStandard
Edition
Windows Server 2003 SP2x86 and x64x86 and x64x86 and x64
Windows Server 2003 R2 SP2x86 and x64x86 and x64x86 and x64
Windows Server 2008x86 and x64 x86 and x64x86 and x64
Windows Server 2008 SP2x86 and x64x86 and x64x86 and x64
Windows Server 2008 R2x64x64x64
Enterprise
Edition
Datacenter
Edition
The operating systems supported on the managed nodes are:
•Windows Server 2003 SP2, x86 , x64 (Standard, Enterprise and
Datacenter Edition)
•Windows Server 2003 SP2, x86, x64 (Standard, Enterprise and
Datacenter Edition)
•Windows Server 2003 R2 SP2, x86, x64(Standard, Enterprise and
Datacenter Edition)
•Windows Storage Server 2003 R2 SP2 x64
•Windows Server 2003 Unified Data Storage x64
•Windows Server 2008, x86, x64 (Standard, Enterprise and
Datacenter Edition)
•Windows Server 2008 SP2, x86,x64 (Standard, Enterprise,
Datacenter Edition)
•Windows Server 2008 R2, x64 (Standard, Enterprise and
Datacenter Edition)
•Windows Server 2008 Small Business Server (Standard and
Premium Edition)
•Windows Server 2008 Essential Business Server (Standard and
Premium Edition
14Introduction
•Windows Unified Data Storage Server 2008 (Workgroup, Standard and
Premium Edition)
•Windows Storage Server 2008 (Standard and Enterprise Edition)
•Windows Server 2008 Unified Data Storage Server,
•Windows Server 2008 HPC Edition
•Microsoft Hyper-V Server 2008 x64
•Windows Server 2008 Unified Data Storage Server x64
NOTE: For Windows Server 2008 operating systems, both SP1 and SP2 versions are
supported.
For the list of supported operating systems for the management server for
SCOM/SCE, see the Microsoft website at
Table below lists the supported firmware versions for DRAC and CMC
devices.
Table 1-6. Supported Firmware Versions for DRAC and CMC Devices
DRAC CMC and DRAC/MC
iDRAC6 Modular: versions 2.3 and 3.0
iDRAC6 Monolithic: versions 1.5
and 1.54
xx0x iDRAC: versions 1.4 and 1.52
DRAC 5: versions 1.5 and 1.51
DRAC 4: versions 1.71 and 1.75
CMC: versions 2.1 and above
DRAC/MC : versions 1.5 and above
Introduction15
16Introduction
2
Getting Started
Management Server (MS) Requirements
Software Requirements
Table below lists the software requirements in the MS.
Table 2-1. Pre-requisites for Software
SoftwarePurpose
OpenManage Server Administrator
(Server Administrator)
OR
DRAC ToolsTo discover Chassis Slot Summary and Server Modules
BMC Management Utility version 2.0 To run the Remote Power Control tasks or the LED
NOTE: The BMC Management Utility, OpenManage Server Administrator (Server
Administrator) and DRAC tools are available on the Dell Systems Management Tools
and Documentation media, or can be downloaded from support.dell.com
NOTE: To discover managed systems with IPv6 attributes, you must enable and
configure IPv6 in the management server.
To discover and manage Dell systems, which host the
management server, discover Chassis Slot Summary
and Server Modules for CMC and DRAC/MC Chassis.
for CMC and DRAC/MC Chassis.
Identification Control tasks on Dell-managed systems.
.
Table 2-2. Feature Support Matrix
MS Configuration8G8G9G, 10G, 11G 9G, 10G, 11G
SoftwareOMSA Drac Tools OMSADrac Tools
MS Discovered as Dell Server
CMC/DRAC MC Discovery
CMC and DRAC/MC Slot Discovery
Chassis Blade Correlation
Getting Started17
The Management Server Action Account needs the following additional
privileges on Dell systems for the features listed below.
Table 2-3. Management Server Action Account Privileges
FeatureUser Privilege
Dell Monolithic server in-Band DRAC
discovery and the corresponding DRAC
Console launch
Clear ESM LogAdmin or Power user
Admin or Power user
Alternatively, if the Management Server
Action Account has normal user privileges,
operators can, instead of selecting Use the predefined Run as Account, enter task
credentials with Power User (or higher)
privileges to run the Clear ESM Logs task.
Discovery Requirements
•For discovery of Windows systems on your network, perform Windows
Computers discovery.
•For discovery of DRAC 4, DRAC 5, iDRAC 6, DRAC/MC, and CMC
out-of-band, perform network device discovery.
Security Configuration
Applicable to — Dell CMC MP
To discover Chassis Slot Summary and Server Modules for CMC and
DRAC/MC Chassis, you need to configure the applicable
link them to the
As Profiles
Dell CMC Login Account
or
DRAC/MC Login Account Run
. For more information, see Configuring the Dell Chassis
Management Controller Management Pack for Discovering Server Modules and
Chassis Slot Summary
Run As Accounts
and
18Getting Started
Chassis Modular Server Correlation Requirement
In a distributed SCOM environment where you have a
Multiple Management Server — Single Management Group scenario,
you must enable server proxy on the management server where you
discover and monitor the CMC and/or DRAC/MC chassis.
To enable the proxy agent:
1
In the SCOM console, click
2
In the
Administration
3
Select the management server where you have discovered CMC and/or
DRAC/MC devices.
4
Right-click and then select
5
In the
Management Server Properties
6
Select the check box to allow the server to act as a proxy and discover
managed objects on other computers.
7
Click OK.
NOTE: The Chassis Modular Server Correlation feature is available only on SCOM
2007 R2. You must enable CMC Slot Discovery and DRAC/MC Slot Discovery for the
correlation feature to work.
Administration
pane, click
Properties
.
Management Servers.
.
dialog box, click the
Security
Managed System Requirements
tab.
Dell System Requirements
The requirements for managed systems are:
•Install Server Administrator (including the Server Administrator Storage
Management Service.)
Getting Started19
Table 2-4 lists the Server MP features and the corresponding supported
OMSA versions.
Table 2-4. Server Administrator Version and Supported Feature
Server Administrator Version5.5 6.1 6.2 6.2.0.1 6.36.4
Discovery, inventory and monitoring of
Dell Windows servers
Basic network interface attributes
Enriched network interface attributes
Monitoring iDRAC
(*): iDRAC firmware version >=1.54
NOTE: If a system has Server Administrator version lesser than 5.5, it is grouped
under Unmanaged and monitoring is disabled.
NOTE: If you want to upgrade or uninstall Server Administrator on the managed
system, the Alerts View of the managed system may display the following error:
(*)(*)
Script or Executable failed to run. If managed system is not
a management server, then switch the system to the Maintenance Mode till the
upgrade/uninstall completes. If the managed system is the management server, you
may manually close the alerts after the upgrade/uninstall is complete.
NOTE: In-Band discovery of iDRAC takes place when the iDRAC firmware version
is greater than or equal to 1.54 and OMSA version is greater than or equal to 6.3.
NOTE: Enable and run the WMI service.
•Install the DRAC agent using the
Documentation
media, if Dell Remote Access Controller (DRAC) is
Dell Systems Management Tools and
installed on your Dell system.
•Configure a valid IP address for your BMC and ensure network
connectivity for Advanced power control and LED identification tasks
to work.
20Getting Started
Configuring Management Server Action Account With
Normal User Privilege
To configure the management server action account:
1
Install SCOM 2007 SP1/R2 and System Center Essentials 2007 SP1/2010
on the management server, with Management Server Action Account as a
Domain user (non Domain Administrator.)
2
Install Operations Manager Agent on the managed system (Auto Agent
Push/ Manual Install).
3
Add the Management Server Action Account (as described in step1 Domain User) as part of the local admin group for Agent install to work.
4
Initiate discovery and monitoring of managed system and demote the
Management Server Action Account from the Local Admin group. Reboot
to make sure that the user is not an administrator/power user.
5
Import the Dell Management Pack on the management server.
The management pack rediscovers the managed systems depending on the
discovery cycle time.
Dell CMC/DRAC MC Requirements
Enable RACADM on CMC/DRAC MC chassis for slot discovery and
correlation to work. For more information, see
Guide for iDRAC6 and CMC
available at
the
Command Line Reference
support.dell.com/manuals
.
Installing the Dell Server Management Pack
Suite v4.1
Before importing any
pack
s first. For MP dependencies, see Table 1-3.
Pre-import Tasks
NOTE: If Dell Server Management Packs 3.x are already present in SCOM,
delete them before you perform the steps below.
NOTE: If Dell Server Management Packs 4.0 are already present in SCOM, you do
not need to delete the Management Packs. You can directly upgrade the
management packs to version 4.1 if you follow the steps given below.
management pack
, import the dependent
Getting Started21
management
To import the management packs or utilities, use the SCOM Import
Management Pack wizard:
1
Download the management packs
website at
2
Copy the downloaded file,
support.dell.com
Dell_Server_Management_Pack_Suite_v4.1_A00.exe
folder on your local system. For example,
3
Run the
the management packs
Dell_Server_Management_Pack_Suite_v4.1_A00.exe
or utilities. By default, the files are extracted to
C:\Dell Management Packs\Server Mgmt Suite\4.1
.
or utilities
C:\Temp
from the Dell Support
to a temporary
.
and extract
.
Importing the Management Packs
To import the management packs:
1
Launch System Center Operations Manager Operations Console or
System Center Essentials Console.
2
From the navigation pane, click
3
Expand
Administration
, right-click
Management Packs.
4
Click
Add.
Select the
5
Type or browse to the location of the Management Pack/utility files where
Add from disk
you extracted the Dell Server Management Pack Suite 4.1. If you had
chosen to extract the files in the default directory, then the management
packs are available under
Suite\4.1
6
Select the Management Pack/utility you want to import, and click
The
.
Import Management Packs
Management Packs/utilities displayed in the
Administration.
Management Packs
, and select
option.
C:\Dell Management Packs\Server Mgmt
screen appears with the selected
Import List
.
Import
Open
.
NOTE: If any of the management packs of Dell Server Management Pack
Suite v4.0, then you must upgrade them in the same import session.
7
Click
Install.
22Getting Started
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