Dell SE2716H User Guide

Dell SE2716H Monitor
User’s Guide

Model: SE2716H
Regulatory model: SE2716Ht

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.

Copyright © 2015-2016 Dell Inc. All rights reserved. This product is protected by U.S. and

international copyright and intellectual property laws.
Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All

other marks and names mentioned herein may be trademarks of their respective companies.

2016 – 05 Rev. A01

Contents

About Your Monitor ..................................... 5

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Monitor Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Plug-and-Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

LCD Monitor Quality and Pixel Policy. . . . . . . . . . . . . . . . . . . . . . .17

Setting Up the Monitor.................................. 18

Attaching the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Connecting Your Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Organizing Your Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Removing the Monitor Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Operating the Monitor ..................................23

Turning on the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Using the Front Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . 23

Using the On-Screen Display (OSD) Menu . . . . . . . . . . . . . . . . . . . 25

Using Tilt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Troubleshooting ....................................... 39

Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Common Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Contents | 3

Product Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Mobile High-Definition Link (MHL) Specific Problems. . . . . . . . . . . . 44

Speakers Specific Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Appendix ..............................................45

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

FCC Notices (U.S. only) and Other Regulatory Information . . . . . . . . 45

Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Setting Up Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Maintenance Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

4 | Contents

About Your Monitor

Package Contents

Your monitor ships with the components shown below. Make sure that you have
received all the components and contact Dell if something is missing.

NOTE: Some items may be optional and may not ship with your monitor.

Somefeatures or media may not be available in certain countries.

Monitor

Stand riser

Stand base

Power cable (varies by country)

HDMI cable

About Your Monitor | 5

•Drivers and documentation media

•Quick Setup Guide

•Safety and Regulatory Information

Product Features

The Dell SE2716H curved monitor has an active matrix, thin-film transistor (TFT), liquid
crystal display (LCD), and light emitting diode (LED) backlight. The monitor features
include:

• 68.58cm (27-inch) viewable area display (measured diagonally).
1920x1080 resolution with full-screen support for lower resolutions.

• Wide viewing angle to allow viewing from a sitting or standing position, or while
moving from side-to-side.

• Mega dynamic contrast ratio (8,000,000:1).

• Tilt capability.

• Ultra-thin bezel minimizes the bezel gap in multi-monitor usage, enabling easier

set up with an elegant viewing experience.

• HDMI(MHL) offers seamless connectivity to secondary devices such as select
smartphones , DVD players, gaming consoles etc.

• Removable stand.

• Plug and play capable if supported by your system.

• Color gamut of 85% (typical).

• On-screen display (OSD) adjustments for easy setup and screen optimization.

• Software and documentation media includes an information file (INF), Image-color

matching file (ICM), and product documentation.

• Dell display manager software (available on the disc shipped with the monitor).

• Security-lock slot.

• Capability of switching from wide aspect to standard aspect ratio while maintaining

image quality.

• BFR/PVC- reduced.

• TCO-certified displays.

• Arsenic-free glass and mercury-free for the panel only.

• 0.3 W standby power when in the sleep mode.

• Energy gauge shows the energy level being consumed by the monitor in real time.

• Analog backlight dimming control for flicker free display.

6 | About Your Monitor

Identifying Parts and Controls

Front view

Label Description

1 Function buttons (For more information, see Operating the Monitor)
2 Power on/off button (with LED indicator)

Back View

Label Description Use

1 Security-lock slot Secures monitor with security lock

2 Barcode, serial number, and

Service Tag label

3 Regulatory label Lists the regulatory approvals.
4 Letter etching Lists the regulatory approvals.
5 Cable-management slot Use to organize cables by placing them

(sold separately).
Refer to this label if you need to contact

Dell for technical support.

through the slot.

About Your Monitor | 7

Bottom View

Label Description Use

1 AC power connector To connect the monitor power cable.
2 HDMI (MHL) 1 port Connect your computer with HDMI cable or

3 HDMI (MHL) 2 port Connect your computer with HDMI cable or

4 VGA port Connect your computer with VGA cable (optional).
5 Audio-in port Connect to your computer audio output (optional).

6 Headphone port

portable device with MHL cable.

portable device with MHL cable.

WARNING: Excessive sound pressure from
earphones or headphones can cause hearing
damage or loss.

Monitor Specifications

Flat Panel Specifications

Screen type Active matrix - TFT LCD
Panel type Vertical Alignment
Panel curvature 4000 mm radius
Viewable image:
Diagonal 68.58 cm (27 inches)
Active Area:
Horizontal 597.36 mm (23.52 inches)
Vertical 336.31 mm (13.24 inches)
Area 200898.14 mm2 (311.40inch2)
Pixel pitch 0.3114 mm x 0.3114 mm
Viewing angle:
Horizontal 178° (typical)

8 | About Your Monitor

Vertical 178° (typical)

Horizontal

Sync Polarity

Luminance output 300 cd/m² (typical)
Contrast ratio 3000 to 1 (typical)

8,000,000 to 1 (mega dynamic contrast on)

Faceplate coating AG type, Haze 2.3% , Hard coating (2H)
Backlight White LED Edge slim Backlight
Response time Fast mode: 6ms grey-to-grey (typical)

Normal mode: 8ms grey-to-grey (typical)

Color depth 16.7 million colors
Color gamut 85% (typical)*

*SE2716H Color gamut (typical) is based on CIE1976 (85%) and CIE1931 (72%) test
standards.

Resolution Specifications

Horizontal scan range 30 kHz to 83 kHz (automatic)
Vertical scan range 56 Hz to 76 Hz (automatic)
Maximum preset resolution 1920x1080 at 60 Hz
Video display capabilities

480i, 480p, 576i, 576p, 720p, 1080i, 1080p

(VGA & HDMI & MHL playback)

Preset Display Modes

Display Mode

Frequency

(kHz)

VESA, 720 x 400 31.5 70.0 28.3 -/+

VESA, 640 x 480 31.5 60.0 25.2 -/-

VESA, 640 x 480 37.5 75.0 31.5 -/-

VESA, 800 x 600 37.9 60.0 40.0 +/+

VESA, 800 x 600 46.9 75.0 49.5 +/+

VESA, 1024 x 768 48.4 60.0 65.0 -/-

VESA, 1024 x 768 60.0 75.0 78.8 +/+

VESA, 1152 x 864 67.5 75.0 108.0 +/+

VESA, 1280 x 1024 64.0 60.0 108.0 +/+

VESA, 1280 x 1024 80.0 75.0 135.0 +/+

VESA, 1600 x 1200 75.0 60.0 162.0 +/+

VESA, 1920x1080 67.5 60.0 148.5 +/+

Vertical

Frequency (Hz)

Pixel Clock

(MHz)

About Your Monitor | 9

(Horizontal/

Vertical)

MHL Source Display Modes

Display Mode Frequency (Hz)

640 x 480p 60

720 x 480p 60

720 x 576p 50

720 (1440) x 480i 60

720 (1440) x 576i 50

1280 x 720p 60

1280 x 720p 50

1920x1080i 60

1920x1080i 50

1920x1080p 30

1920x1080p 60

1920x1080p 50

Electrical Specifications

Video input signals •Analog RGB, 0.7 Volts +/- 5%, positive polarity at 75 ohm

input impedance

•HDMI 1.4 (MHL 2.0), 600mV for each dierential line, 100
ohm input impedance per dierential pair

Synchronization input
signals

AC input voltage/
frequency/current
Inrush current 120 V:30 A (Max.) at 0 °C (cold start)

Separate horizontal and vertical synchronization,
polarity-free TTL level, SOG (Composite SYNC on green)
100-240 VAC / 50 or 60 Hz ± 3 Hz / 1.5 A (maximum)

240 V:60 A (Max.) at 0 °C (cold start)

Speaker Specifications

Speaker rated power 2 x (3 W + 6 W)
Frequency response 100 Hz - 20 kHz
Impedance 8 ohm

10 | About Your Monitor

Physical Characteristics

Connector type •15-pin D-subminiature (black connector)

•HDMI (MHL) 1/HDMI (MHL) 2

•Audio-in

•Headphone-out

Signal cable type •Digital: detachable, HDMI, 19 pins

•Digital: detachable, MHL, 19 pins

•Analog: detachable, VGA, 15 pins

Dimensions (with stand):
Height 457.79 mm (18.02 inches)
Width 616.50 mm (24.27 inches)
Depth
Dimensions (without stand):
Height 366.20 mm (14.42 inches)
Width 616.50 mm (24.27 inches)
Depth 71.28 mm (2.81 inches)
Stand dimensions:
Height 182.84 mm (7.20 inches)
Width 290.39 mm (11.43 inches)
Depth 176.15 mm (6.94 inches)
Weight:
With packaging 8.0 kg (17.64 lbs)
With stand assembly and cables 6.26 kg (13.80 lbs)
Without stand assembly

(no cables) 4.96 kg (10.93 lbs)

176.15 mm (6.94 inches)

Stand assembly 1 kg (2.2 lbs)
Front frame gloss >85%

About Your Monitor | 11

Environmental Characteristics

Temperature:

Operating 0°C to 40°C (32°F to 104°F)
Non-operating –20°C to 60°C (–4°F to 140°F)

Humidity:

Operating

Non-operating 5% to 90% (non-condensing)
Altitude:
Operating 5,000 m (16,404 ft) (maximum)
Non-operating 12,192 m (40,000 ft) (maximum)

Thermal dissipation

10% to 80% (non-condensing)

•211.55 BTU/hour (maximum)

•98.95 BTU/hour (typical)

Power Management Modes

If you have VESA’s DPM-compliant video card or software installed in your PC, the
monitor can automatically reduce its power consumption when not in use. This is
referred to as power save mode*. If the computer detects input from the keyboard,
mouse, or other input devices, the monitor automatically resumes functioning. The
following table shows the power consumption and signaling of this automatic power

saving feature.

VESA

Modes

Normal
operation

Active-off
mode

Switch off - - - Off Less than 0.3 W

Horizontal

Sync

Active Active Active White 62 W (maximum)**

Inactive Inactive Off Breathing White

Vertical

Sync

Video Power Indicator Power Consumption

29 W (typical)
Less than 0.3 W

(blinking slowly)

12 | About Your Monitor

The OSD operates only in the normal operation mode. If you press any button in the
active-off mode, one of the following message is displayed:

or

*Zero power consumption in OFF mode can only be achieved by disconnecting the
AC mains cable from the monitor.
**Maximum power consumption with maximum luminance and speaker active.

Activate the computer and the monitor to gain access to the OSD.

About Your Monitor | 13

Pin Assignments

VGA port

Pin number 15-pin side of theconnected signal cable

1 Video-Red

2 Video-Green

3 Video-Blue

4 GND

5 Self-test

6 GND-R

7 GND-G

8 GND-B

9 Computer 5 V / 3.3 V

10 GND-sync

11 GND

12 DDC data

13 H-sync

14 V-sync

15 DDC clock

14 | About Your Monitor

HDMI port

Pin number 19-pin side of theconnected signal cable

1 TMDS DATA 2+

2 TMDS DATA 2 SHIELD

3 TMDS DATA 2-

4 TMDS DATA 1+

5 TMDS DATA 1 SHIELD

6 TMDS DATA 1-

7 TMDS DATA 0+

8 TMDS DATA 0 SHIELD

9 TMDS DATA 0-

10 TMDS CLOCK+

11 TMDS CLOCK SHIELD

12 TMDS CLOCK-

13 CEC

14 Reserved (N.C. on device)

15 DDC CLOCK (SCL)

16 DDC DATA (SDA)

17 DDC/CEC Ground

18 +5 V POWER

19 HOT PLUG DETECT

About Your Monitor | 15

MHL port

Pin number 19-pin side of theconnected signal cable

1 N/C

2 CD_SENSE

3 N/C

4 N/C

5 TMDS_GND

6 N/C

7 MHL+

8 MHL_Shield

9 MHL-

10 N/C

11 TMDS_GND

12 N/C

13 N/C

14 N/C

15 CD_PULLUP

16 N/C

17 VBUS_CBUS_GND

18 VBUS

19 CBUS

2Shell Shield

16 | About Your Monitor

Plug-and-Play

You can install the monitor in any Plug-and-Play-compatible system. The monitor
automatically provides the computer system with its extended display identification data
(EDID) using display data channel (DDC) protocols so the computer can configure itself
and optimize the monitor settings. Most monitor installations are automatic; you can
select different settings if desired. For more information about changing the monitor
settings, see Operating the Monitor.

LCD Monitor Quality and Pixel Policy

During the LCD monitor manufacturing process, it is not uncommon for one or more
pixels to become fixed in an unchanging state which are hard to see and do not affect
the display quality or usability. For more information on LCD Monitor Pixel Policy, see
Dell support site at: www.dell.com/support/monitors.

About Your Monitor | 17

Setting Up the Monitor

Attaching the Stand

NOTE: The stand riser and stand base are detached when the monitor is shipped

from the factory.

NOTE: The procedure below is applicable for the default stand. If you purchased

any other stand, see the documentation shipped with the stand to set it up.

CAUTION: Don’t put pressure on it when the monitor is on the ground facing up

or down.

Connect the stand riser to stand base.
1 Attach the stand riser to the stand base.
2 Tighten the thumbscrew below the stand base.

Attach the stand assembly to the monitor.
1 Put the Pizza box flat on the floor before open it.
2 Remove the paper cushion from the top of pizza box and lift protective cover.
3 Insert the two tabs on the upper part of the stand in the slots on the back of
the monitor.
4 Press the stand down till it snaps into place.

2

3

CAUTION: If the paper cushion is unavailable, use a thick sitting mat.

18 | Setting Up the Monitor

Place the monitor upright.
1 Slide one hand in the cutout area on the bottom cushion and use the other
hand to hold the stand.
2 Lift the monitor carefully to prevent it from slipping or falling.
3 Remove the protective cover from the monitor.

CAUTION: Do not press on the panel screen when lifting the monitor.

Connecting Your Monitor

WARNING: Before you begin any of the procedures in this section, follow the

Safety Instructions.

To connect your monitor to the computer:
1 Turn o your computer.

2 Connect the VGA/HDMI/Audio cable from your monitor to thecomputer.
3 Switch on your monitor.

NOTE: Do not connect multiple display cables to the same computer.

Connecting the VGA cable (optional)

1 2

Audio In

VGA

Setting Up the Monitor | 19

Connecting the HDMI cable

1 2

Audio In

HDMI

Connecting the audio cable (optional)

1 2

Audio In

Audio

Using the Mobile-High Definition Link (MHL)

NOTE: This monitor is MHL certified.

NOTE: To use the MHL function, use only MHL certified cable and source devices

that support MHL output.

NOTE: Some MHL source devices may take more than a few seconds or longer to

output an image, depending on MHL source devices.

NOTE: When the connected MHL source device enters standby mode, the monitor

displays a black screen or the message below, depending on MHL source device’s
output.

To enable MHL connection, please perform the below steps:
1 Plug the power cable on your monitor into a AC outlet.
2 Connect the (micro) USB port on your MHL source device to HDMI (MHL) 1/
HDMI (MHL) 2 port on the monitor with a MHL certified cable
(see Bottom View for details).

20 | Setting Up the Monitor

3 Turn on the monitor and the MHL source device.

MHL

Audio In

1 2

4 Select input source on monitor to HDMI (MHL) 1/ HDMI (MHL) 2 by using OSD
menu (see Using the On-Screen Display (OSD) Menu for details).
5 If the monitor does not display an image, see Mobile High-Definition Link

(MHL) Specific Problems.

Organizing Your Cables

After attaching all necessary cables to your monitor and computer, (see Connecting

Your Monitor for cable attachment) organize all cables as shown above.

Setting Up the Monitor | 21

Removing the Monitor Stand

CAUTION: To prevent scratches on the LCD screen while removing the
stand,make sure that the monitor is placed on a soft, clean foam.
Direct contact with hard objects might cause damage to the curved monitor.

NOTE: The procedure below is applicable for the default stand. If you

purchased any other stand, see the documentation shipped with the stand to
set it up.

To remove the stand:
1 Place the monitor on paper cushion or thick sitting mat.

2 Use a screwdriver hold the release button.
3 Pull the stand neck in the arrow direction to detach the stand.

CAUTION: If the paper cushion is unavailable, use a thick sitting mat.

2

3

22 | Setting Up the Monitor

Operating the Monitor

Turning on the Monitor

Press the button to turn on the monitor.

Using the Front Panel Controls

Use the control buttons on the front of the monitor to adjust the characteristics of the
image being displayed. As you use these buttons to adjust the controls, an OSD shows
the numeric values of the characteristics as they change.

The following table describes the front panel buttons:

Front-Panel Button Description

1

Shortcut key:
Preset Modes

2

Shortcut key:

Volume

Use this button to choose from a list of preset
colormodes.

Use this button to directly access the volume level
bar.

Operating the Monitor | 23

Front-Panel Button Description

3

Menu

4

Exit

Use this menu button to launch the on-screen
display (OSD) and select the OSD menu.

See Accessing the Menu System.

Use this button to go back to the main menu or exit
the OSD main menu.

Front-Panel Button

Use the buttons on the front of the monitor to adjust the image settings.

Front Panel Button Description

1

Up Down

2

OK

3

Back

Use the Up (increase) and Down (decrease) keys to adjust
items in the OSD menu.

Use the OK button to confirm your selection.

Use the Back button to go back to the previous menu.

24 | Operating the Monitor

Using the On-Screen Display (OSD) Menu

Accessing the Menu System

NOTE: Any changes you make using the OSD menu are automatically saved if
youmove to another OSD menu, exit the OSD menu, or wait for the OSD menu
todisappear.

1 Press the button to launch the OSD menu and display the main menu.

Main menu for VGA input

or

Main menu for HDMI (MHL) 1/HDMI (MHL) 2 input

Operating the Monitor | 25

2 Press the and buttons to move between options. As you move from one

icon to another, the option name is highlighted.

3 Press the or button once to activate the highlighted option.

4 Press the and buttons to select the desired parameter.

5 Press to enter the slide bar and then use the or button, according to the

indicators on the menu, to make your changes.

6 Press the button once to return to the main menu to select another option or

press the button two or three times to exit from the OSD menu.

Menu and

Icon

Submenus
Brightness/

Contrast

Description

Use this menu to activate Brightness/Contrast adjustment.

Brightness Brightness adjusts the luminance of the backlight

(minimum 0; maximum 100).
Press the button to increase brightness.
Press the button to decrease brightness.

NOTE: Manual adjustment of Brightness is disabled when
Dynamic Contrast is switched on.

Contrast Adjust the Brightness first, and then adjust Contrast only if

further adjustment is necessary.
Press the button to increase contrast and press the

button to decrease contrast (between 0 and 100).
Contrast adjusts the difference between darkness and

lightness on the monitor.

26 | Operating the Monitor

Menu and

Icon

Submenus
Auto Adjust Even though your computer recognizes your monitor on

Input Source Use the Input Source menu to select between different

Description

startup, the Auto Adjustment function optimizes the display
settings for use with your particular setup.

Auto Adjustment allows the monitor to self-adjust to the
incoming video signal. After using Auto Adjustment, you can
further tune your monitor by using the Pixel Clock (Coarse)
and Phase (Fine) controls under Display menu.

NOTE: In most cases, Auto Adjust produces the best image for
your configuration.

NOTE: Auto Adjust feature option is only available when your
monitor is connected using the VGA cable.

video inputs that are be connected to your monitor.

Auto Select

VGA Select the VGA input when you are using the analog (VGA)

HDMI (MHL) 1Select the HDMI (MHL) 1 input when you are using the HDMI

HDMI (MHL) 2Select the HDMI (MHL) 2 input when you are using the HDMI

Use to select Auto Select, the monitor scans for available
input sources.

connector.
Use to select the VGA input source.

(MHL) 1 connector.
Use to select the HDMI (MHL) 1 input source.

(MHL) 2 connector.
Use to select the HDMI (MHL) 2 input source.

Operating the Monitor | 27

Menu and

Icon

Submenus
Color Use the Color menu to adjust the color setting mode.

Description

Input Color
Format

Allows you to set the video input mode to:
RGB: Select this option if your monitor is connected to a

computer (or DVD player) using the HDMI cable; or MHL
devices using the MHL cable.

YPbPr: Select this option if your monitor is connected to a
DVD player by YPbPr using HDMI cable; or MHL devices by
YPbPr using the MHL cable.

Or if the DVD (or MHL devices) color output setting is not RGB.

28 | Operating the Monitor

Icon

Menu and
Submenus

Preset Mode When you select Preset Modes, you can choose Standard,

Description

Multimedia, Movie, Game, Paper, Warm, Cool, or Custom
Color from the list.

•Standard: Default color settings. This is the default preset
mode.

•Multimedia: Ideal for multimedia applications.

•Movie: Ideal for movies.

•Game: Ideal for most gaming applications.

•Paper: Loads brightness and sharpness settings ideal for

viewing text. Blend the text background to simulate paper
media without aecting color images. Applies to RGB input
format only.

•Warm: Increases the color temperature. The screen appears
warmer with a red/yellow tint.

•Cool: Decreases the color temperature. The screen appears
cooler with a blue tint.

•Custom Color: Allows you to manually adjust the color
settings.

Press the and buttons to adjust the Red, Green, and
Blue values and create your own preset color mode.

Reset Color
Settings

Resets your monitor’s color settings to the factory defaults.

Operating the Monitor | 29

Menu and

Icon

Submenus
Display Use the Display menu to adjust image.

Aspect Ratio Adjust the image ratio to Wide 16:9, 4:3, or 5:4.
Horizontal

Position

Vertical
Position

Sharpness Makes the image look sharper or softer.

Pixel Clock The Phase and Pixel Clock adjustments allow you to adjust

Description

Use or to adjust the image left or right.
Minimum is ‘0’ (-).
Maximum is ‘100’ (+).

Use or to adjust the image up or down.
Minimum is ‘0’ (-).
Maximum is ‘100’ (+).
NOTE: Horizontal Position and Vertical Position adjustments

are only available for “VGA” input.

Use or to adjust the sharpness from ‘0’ to ‘100’.

your monitor to your preference.
Use the or buttons to adjust for best imagequality.

Phase If satisfactory results are not obtained using the Phase

adjustment, use the Pixel Clock (coarse) adjustment and then
use Phase (fine) again.

NOTE: Pixel Clock and Phase Adjustments are only available
when your monitor is connected using the VGA cable.

30 | Operating the Monitor

Icon

Menu and
Submenus

Dynamic
Contrast

Response
Time

Reset Display
Settings

Audio

Description

Allows you to increase the level of contrast to provide sharper
and more detailed image quality.

Push the button to select the Dynamic Contrast “On”
or “Off”.
NOTE: Dynamic Contrast provides higher contrast if you

select Game or Movie preset mode.
Allows you to set the Response Time to Normal or Fast.

Restores the display settings to factory defaults.

Volume Allows you to set the volume level of audio source.

Use or to adjust the volume level from ‘0’ to ‘100’.

Audio Source Allows you to set the audio source to PC Audio or HDMI

(MHL).
NOTE: Audio Source option is only available when you are

using the HDMI (MHL) 1 or HDMI (MHL) 2 connector.

Reset Audio
Settings

Select this option to restore default audio settings.

Operating the Monitor | 31

Icon

Menu and
Submenus

Energy

Description

Power
Button LED

Reset Energy
Settings

Menu Select this option to adjust the settings of the OSD, such as,

Language Set the OSD display to one of eight languages.

Transparency Select this option to change the menu transparency by using

Allows you to set the state of the power light to save energy.

Select this option to restore default Energy settings.

the languages of the OSD, the amount of time the menu
remains on screen, and so on.

(English, Spanish, French, German, Brazilian Portuguese,
Russian, Simplified Chinese, or Japanese).

and (min. 0 / max. 100).

32 | Operating the Monitor

Menu and

Icon

Submenus

Description

Timer OSD Hold Time: Sets the length of time the OSD remains

active after you press a button.
Use the and buttons to adjust the slider in 1-second

increments, from 5 to 60 seconds.

Lock

Controls user access to adjustments. When Lock is selected,
no user adjustments are allowed. All buttons are locked.

NOTE:
Lock function – Either soft lock (through OSD menu) or hard

lock (Press and hold the exit button 10 sec)
Unlock function – Only hard unlock (Press and hold the exit
button 10 sec)

Reset Menu
Settings

Restore the menu settings to factory defaults.

Personalize Select from Preset Modes, Brightness/Contrast, Auto Adjust,

Input Source, Aspect Ratio, or Volume and set as shortcut

key.

Reset
Personalization

Restores shortcut keys to factory defaults.

Operating the Monitor | 33

Icon

Menu and
Submenus

Other

DDC/CI DDC/CI (Display Data Channel/Command Interface) allows

Description

Select this option to adjust the OSD settings, suchas the
DDC/CI, LCD conditioning, and so on.

you to adjust the monitor settings using software on your
computer.

Select Disable to turn off this feature.
Enable this feature for best user experience and optimum

performance of your monitor.

34 | Operating the Monitor

Icon

Menu and
Submenus

LCD
Conditioning

Description

Helps reduce minor cases of image retention. Depending on
the degree of image retention, the program may take some
time to run. Select Enable to start the process.

Reset Other
Settings

Factory Reset Restores all OSD settings to the factory defaults.

NOTE: This monitor has a built-in feature to automatically calibrate the brightness

to compensate for LED aging.

Restores other settings, such as DDC/CI, to factorydefaults.

Operating the Monitor | 35

OSD Warning Messages

When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie),
manual brightness adjustment is disabled.

When the monitor does not support a particular resolution mode, you can see the
following message:

This means that the monitor cannot synchronize with the signal that it is receiving from
the computer. See Monitor Specifications for the Horizontal and Vertical frequency
ranges addressable by this monitor. Recommended mode is 1920 x 1080.

You can see the following message before the DDC/CI function is disabled:

36 | Operating the Monitor

When the monitor enters the Power Save mode, the following message appears:

Activate the computer and wake up the monitor to gain access to the OSD.
If you press any button other than the power button, one of the following messages will

appear depending on the selected input:

VGA or HDMI (MHL) 1 or HDMI (MHL) 2 input

or

If either VGA or HDMI (MHL) 1 or HDMI (MHL) 2 input is selected and the corresponding
cable is not connected, a floating dialog box as shown below appears.

Operating the Monitor | 37

or

or

See Troubleshooting for more information.

Using Tilt

NOTE: This is applicable for a monitor with a stand. If you purchased any other

stand, refer to the respective stand setup guide for set up instructions.

Tilt

With the stand attached to the monitor, you can tilt the monitor for the most
comfortable viewing angle.

NOTE: The stand is detached when the monitor is shipped from the factory.

38 | Operating the Monitor

Troubleshooting

WARNING: Before you begin any of the procedures in this section, follow the

Safety Instructions.

Self-Test

Your monitor provides a self-test feature that allows you to check whether your monitor
is functioning properly. If your monitor and computer are properly connected but the
monitor screen remains dark, run the monitor self-test by performing the following
steps:

1 Turn o both your computer and the monitor.
2 Unplug the video cable from the back of the computer. To ensure proper Self-Test

operation, remove all digital and the analog cables from the back of computer.
3 Turn on the monitor.

The floating dialog box should appear on-screen (against a black background), if the
monitor cannot sense a video signal and is working correctly. While in self-test mode,
the power LED remains white. Also, depending upon the selected input, one of the
dialogs shown below will continuously scroll through the screen.

or

Troubleshooting | 39

or

4 This box also appears during normal system operation, if the video cable becomes
disconnected or damaged.
5 Turn o your monitor and reconnect the video cable; then turn on both your
computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your

video controller and computer, because your monitor is functioning properly.

Built-in Diagnostics

Your monitor has a built-in diagnostic tool that helps you determine if the screen
abnormality you are experiencing is an inherent problem with your monitor, or with your
computer and video card.

NOTE: You can run the built-in diagnostics only when the video cable is unplugged

and the monitor is in self-test mode.

To run the built-in diagnostics:
1 Make sure that the screen is clean (no dust particles on the surface of the screen).
2 Unplug the video cable(s) from the back of the computer or monitor. The monitor
then goes into the self-test mode.
3 Press and hold Button 1 and Button 4 on the front panel simultaneously for 2
seconds. A gray screen appears.
4 Carefully inspect the screen for abnormalities.
5 Press Button 4 on the front panel again. The color of the screen changes to red.
6 Inspect the display for any abnormalities.

40 | Troubleshooting

7 Repeat steps 5 and 6 to inspect the display in green, blue, black, white, and text
screens.
The test is complete when the text screen appears. To exit, press Button 4 again.

If you do not detect any screen abnormalities upon using the built-in diagnostic tool,
the monitor is functioning properly. Check the video card and computer.

Common Problems

The following table contains general information about common monitor problems you
might encounter and the possible solutions:

Common
Symptoms

No Video/Power
LED off

No Video/Power
LED on

Poor Focus Picture is fuzzy,

Shaky/Jittery
Video

Missing Pixels LCD screen has

Stuck-on Pixels LCD screen has

What You
Experience

No picture • Ensure that the video cable connecting the monitor and

No picture or no
brightness

blurry, or ghosting

Wavy picture or
fine movement

spots

bright spots

Possible Solutions

the computer is properly connected and secure.

•Verify that the power outlet is functioning properly
using any other electrical equipment.

•Ensure that the power button is depressed fully.

•Ensure that the correct input source is selected in the

Input Source menu.

•Increase brightness & contrast controls via OSD.

•Perform monitor self-test feature check.

•Check for bent or broken pins in the video cable

connector.

•Run the built-in diagnostics.

•Ensure that the correct input source is selected in the

Input Source menu.

•Perform Auto Adjust via OSD.

•Adjust the Phase and Pixel Clock controls via OSD.

•Eliminate video extension cables.

•Reset the monitor to factory settings.

•Change the video resolution to the correct aspect ratio.

•Perform Auto Adjust via OSD.

•Adjust the Phase and Pixel Clock controls via OSD.

•Reset the monitor to factory settings.

•Check environmental factors.

•Relocate the monitor and test in another room.

•Cyclepoweron-off.

•Pixelthatispermanentlyoffisanaturaldefectthatcan

occur in LCD technology.

•FormoreinformationonDellMonitorQualityandPixel

Policy, see Dell Support site at:

www.dell.com/support/monitors.

•CyclepowerOn-Off.

•Pixelthatispermanentlyoffisanaturaldefectthatcan

occur in LCD technology.

•FormoreinformationonDellMonitorQualityandPixel

Policy, see Dell Support site at:

www.dell.com/support/monitors.

Troubleshooting | 41

Common
Symptoms

Brightness
Problems

Geometric
Distortion

Horizontal/
Vertical Lines

Synchronization
Problems

Safety Related
Issues

Intermittent
Problems

Missing Color Picture missing

Wrong Color Picture color not

What You
Experience

Picture too dim
or too bright

Screen not
centered correctly

Screen has one or
more lines

Screen is
scrambled or
appears torn

Visible signs of
smoke or sparks

Monitor
malfunctions on
& off

color

good

Possible Solutions

•Reset the monitor to factory settings.

•Auto Adjust via OSD.

•Adjust brightness & contrast controls via OSD.

•Reset the monitor to factory settings.

•Auto Adjust via OSD.

•Adjust horizontal & vertical controls via OSD.

NOTE: When using HDMI (MHL) 1/HDMI (MHL) 2 input,
the positioning adjustments are not available.

•Reset the monitor to factory settings.

•Perform Auto Adjust via OSD.

•Adjust Phase and Pixel Clock controls via OSD.

•Perform monitor self-test feature check and determine

if these lines are also in self-test mode.

•Check for bent or broken pins in the video cable
connector.

•Run the built-in diagnostics.

NOTE: When using HDMI (MHL) 1/HDMI (MHL) 2 input,
the Pixel Clock and Phase adjustments are not available.

•Reset the monitor to factory settings.

•Perform Auto Adjust via OSD.

•Adjust Phase and Pixel Clock controls via OSD.

•Perform monitor self-test feature check to determine if

the scrambled screen appears in self-test mode.

•Check for bent or broken pins in the video cable
connector.

•Restart the computer in safe mode.

•Do not perform any troubleshooting steps.

•Contact Dell immediately.

•Ensure that the video cable connecting the monitor to

the computer is connected properly and is secure.

•Resetthemonitortofactorysettings.

•Perform monitor self-test feature check to determine if

the intermittent problem occurs in self-test mode.

•Perform monitor self-test.

•Ensure that the video cable connecting the monitor to

the computer is connected properly and is secure.

•Check for bent or broken pins in the video cable
connector.

•Change the settings of the Preset Modes in the Color
menu OSD depending on the application.

•Adjust R/G/B value under Custom. Color in Color menu
OSD.

•Change the Input Color Format to PC RGB or YPbPr in
the Color menu OSD.

•Run the built-in diagnostics.

42 | Troubleshooting

Common
Symptoms

Image retention
from a static
image left on the
monitor for a long
period of time

What You
Experience

Faint shadow from
the static image
displayed appears
on the screen

Possible Solutions

•Use the Power Management feature to turn o
the monitor at all times when not in use (for more
information, see Power Management Modes).

•Alternatively, use a dynamically changing screensaver.

Product Specific Problems

Specific
Symptoms

Screen image is
too small

Cannot adjust the
monitor with the
buttons on the
front panel

No Input Signal
when user
controls are
pressed

What You
Experience

Image is centered
on screen, but
does not fill entire
viewing area

OSD does not
appear on the
screen

No picture, the
LED light is white

Possible Solutions

•Check the Aspect Ratio setting in the Display menu
OSD.

•Reset the monitor to factory settings.

•Turn o the monitor, unplug the monitor power cable,

plug it back, and then turn on the monitor.

•Check whether the OSD menu is locked. If yes, press
and hold the button beside the power button for 10
seconds to unlock (for more information, see Lock).

•Check the signal source. Ensure the computer is not
in the power saving mode by moving the mouse or
pressing any key on the keyboard.

•Check whether the signal cable is plugged in properly.
Re-plug the signal cable if necessary.

•Reset the computer or video player.

Troubleshooting | 43

Specific
Symptoms

The picture
does not fill the
entire screen

What You
Experience

The picture
cannot fill the
height or width

Possible Solutions

•Due to dierent video formats (aspect ratio) of DVDs,
the monitor may display in full screen.

•Run the built-in diagnostics.

of the screen

Mobile High-Definition Link (MHL) Specific Problems

Specific
Symptoms

MHL interface is
not working

What You
Experience

Cannot see MHL
device image
shown on the
monitor

Possible Solutions

•Ensure your MHL cable and MHL device are MHL
certified.

•Check your MHL device is turned on.

•Check your MHL device is not in standby mode.

•Check physical MHL cable connection is corresponding

to input source selected on OSD Menu: HDMI (MHL) 1/
HDMI (MHL) 2.

•Wait for 30 seconds after connecting MHL cable as
some MHL devices require longer recovery time.

Speakers Specific Problems

Specific
Symptoms

No sound coming
from the speakers

What You
Experience

Cannot hear any
sound

Possible Solutions

•Turn o the monitor, disconnect the monitor power
cord, reconnect it, and then turn on the monitor.

•Check the audio cable connection is connected
correctly to the computer audio line out port.

•Unplug the headphone jack from the headphone port.

•Reset the monitor to factory settings.

44 | Troubleshooting

Appendix

Safety Instructions

For displays with glossy bezels the user should consider the placement of the display as
the bezel may cause disturbing reflections from surrounding light and bright surfaces.

WARNING: Use of controls, adjustments, or procedures other than those
specified in this documentation may result in exposure to shock, electrical
hazards, and/or mechanical hazards.

For information on safety instructions, see the Safety, Environmental, and Regulatory
Information (SERI).

FCC Notices (U.S. only) and Other Regulatory Information

For FCC notices and other regulatory information, see the regulatory compliance
website located at www.dell.com/regulatory_compliance.

Contacting Dell

NOTE: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services may not be available in
your area.

To get online Monitor support content:

See www.dell.com/support/monitors.

To contact Dell for sales, technical support, or customer service issues:

1 Go to www.dell.com/support.

2 Verify your country or region in the Choose A Country/Region drop-down menu

at the top-left corner of the page.

3 Click Contact Us next to the country dropdown.

4 Select the appropriate service or support link based on your need.

5 Choose the method of contacting Dell that is convenient for you.

Appendix | 45

Setting Up Your Monitor

Setting Display Resolution to 1920x1080 (maximum)

For best performance, set the display resolution to 1920 x 1080 pixels by performing the
following steps:

In Windows Vista, Windows 7, Windows 8 or Windows 8.1:

1 For Windows 8 or Windows 8.1 only, select the Desktop tile to switch
to classic desktop.
2 Right-click on the desktop and click Screen Resolution.
3 Click the Dropdown list of the Screen Resolution and select 1920 x 1080.
4 Click OK.

In Windows 10:
1 Right-click on the desktop and click Display Settings.

2 Click Advanced display settings.
3 Click the dropdown list of Resolution and select 1920 x 1080.
4 Click Apply.
If you do not see the recommended resolution as an option, you may need to update

your graphics driver. Please choose the scenario below that best describes the
computer system you are using, and follow the given steps.

Dell computer

1 Go to www.dell.com/support, enter your service tag, and download the latest
driver for your graphics card.

2 After installing the drivers for your graphics adapter, attempt to set the resolution to
1920 x 1080 again.

NOTE: If you are unable to set the resolution to 1920 x 1080, please contact Dell
to inquire about a graphics adapter that supports these resolutions.

46 | Appendix

Non-Dell computer

In Windows Vista, Windows 7, Windows 8 or Windows 8.1:
1 For Windows 8 or Windows 8.1 only, select the Desktop tile to switch

to classic desktop.
2 Right-click on the desktop and click Personalization.
3 Click Change Display Settings.
4 Click Advanced Settings.
5 Identify your graphics controller supplier from the description at the top of the
window (e.g. NVIDIA, ATI, Intel etc.).
6 Refer to the graphic card provider website for updated driver (for example,
http://www.ATI.com or http://www.NVIDIA.com).
7 After installing the drivers for your graphics adapter, attempt to set the resolution
to 1920 x 1080 again.

In Windows 10:
1 Right-click on the desktop and click Display Settings.

2 Click Advanced display settings.
3 Click Display adapter properties.
4 Identify your graphics controller supplier from the description at the top of the
window (e.g. NVIDIA, ATI, Intel etc.).

5 Refer to the graphic card provider website for updated driver (for example,
http://www.ATI.com or http://www.NVIDIA.com).
6 After installing the drivers for your graphics adapter, attempt to set the resolution
to 1920 x 1080 again.

NOTE: If you are unable to set the recommended resolution, please contact the
manufacturer of your computer or consider purchasing a graphics adapter that

supports the video resolution.

Appendix | 47

Maintenance Guidelines

Cleaning Your Monitor

WARNING: Before cleaning the monitor, unplug the monitor power cable from
the electrical outlet.
CAUTION: Read and follow the Safety Instructions before cleaning the monitor.

For best practices, follow these instructions in the list below while unpacking, cleaning,
or handling your monitor:

• To clean your anti-static screen, lightly dampen a soft, clean cloth with water. If
possible, use a special screen-cleaning tissue or solution suitable for the anti-static
coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed
air.

• Use a lightly-dampened, soft cloth to clean the monitor. Avoid using detergent of
any kind as some detergents leave a milky film on the monitor.

• If you notice white powder when you unpack your monitor, wipe it off with a cloth.

• Handle your monitor with care as a darker-colored monitor may get scratched and

show white scuff marks more than a lighter- colored monitor.

• To help maintain the best image quality on your monitor, use a dynamically
changing screen saver and turn off your monitor when not in use.

48 | Appendix