Dell R5400 User Manual

Dell Precision™ R5400

Setup and Quick Reference Guide

This guide provides an overview of features, specifications, and quick setup,

software, and troubleshooting information for your computer. For more

information about your operating system, devices, and other technologies, see

the Dell Technology Guide at support.dell.com.

Model WMTE01

www.dell.com | support.dell.com

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data

and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury,

or death.

If you purchased a Dell™ n Series computer, any references in this document to Microsoft

____________________

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, Dell Pr ecision, DellConnect, Dell MediaDirect, and the DELL logo are trademarks of Dell Inc.; Intel and Xeon are registered trademarks of Intel Corporation in the U.S. and other countries; Bluetooth is a registered trademark owned by Bluetooth SIG, INC., and is used by Dell under license; Microsoft, Windows, Windows Vista, and the Windows Vi sta start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.

Windows® operating systems are not applicable.

Model WMTE01

June 2008 P/N KR019 Rev. A00

1 About Your Computer. . . . . . . . . . . . . . . . . 7

Front View . . . . . . . . . . . . . . . . . . . . . . . . . 7

Back View

Back Panel Connectors

. . . . . . . . . . . . . . . . . . . . . . . . . 7

. . . . . . . . . . . . . . . . . . 8

2 Setting Up Your Computer . . . . . . . . . . . . . 9

Quick Setup . . . . . . . . . . . . . . . . . . . . . . . . 9

Connecting to the Internet

Setting Up Your Internet Connection

Transferring Information to a New Computer

Microsoft Windows Vista

Microsoft Windows XP

. . . . . . . . . . . . . . . . 13

. . . . . . . . 13

. . . . . . 15

. . . . . . . . . . . . . . 15

. . . . . . . . . . . . . . . 15

3 Specifications . . . . . . . . . . . . . . . . . . . . . 19

4 Troubleshooting

Troubleshooting Tools . . . . . . . . . . . . . . . . . . 29

Power Light

Beep Codes

Error Messages

System Messages

. . . . . . . . . . . . . . . . . . . . 29

. . . . . . . . . . . . . . . . . . . . . 29

. . . . . . . . . . . . . . . . . . . . . 30

. . . . . . . . . . . . . . . . . . . 32

. . . . . . . . . . . . . . . . . 37

Contents 3

Troubleshooting Software and Hardware Problems

Dell Diagnostics

. . . . . . . . . . . . . . . . . . . . . . 38

. . . . . . . . . . . . . . . . . . . 39

Troubleshooting Tips

Power Problems

Memory Problems

Lockups and Software Problems

Dell Technical Update Service

Dell Support Utility

. . . . . . . . . . . . . . . . . . . 44

. . . . . . . . . . . . . . . . . . 45

. . . . . . . . . . . . . . . . . 46

. . . . . . . . . . 47

. . . . . . . . . . . 49

. . . . . . . . . . . . . . . . . 49

5 Reinstalling Software . . . . . . . . . . . . . . 51

Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Identifying Drivers

Reinstalling Drivers and Utilities

Restoring Your Operating System

Using Microsoft

. . . . . . . . . . . . . . . . . 51

. . . . . . . . . . 52

. . . . . . . . . . . . 55

Windows System Restore. . . . . 56

Using Dell Factory Image Restore and Dell PC Restore

Using the Operating System Media

. . . . . . . . . . . . . . . . . . . . . 57

. . . . . . . . . 60

6 Finding Information . . . . . . . . . . . . . . . . 63

7 Getting Help

4 Contents

. . . . . . . . . . . . . . . . . . . . . . 65

Obtaining Assistance . . . . . . . . . . . . . . . . . . 65

Technical Support and Customer Service

DellConnect™

Online Services

AutoTech Service

. . . . . . . . . . . . . . . . . . . . 66

. . . . . . . . . . . . . . . . . . . 66

. . . . . . . . . . . . . . . . . . 67

Automated Order-Status Service

. . . . . 66

. . . . . . . . . . 67

Problems With Your Order. . . . . . . . . . . . . . . . 67

Product Information

Returning Items for Warranty Repair or Credit

Before You Call

Contacting Dell

. . . . . . . . . . . . . . . . . . . 68

. . . . . 68

. . . . . . . . . . . . . . . . . . . . . 69

. . . . . . . . . . . . . . . . . . . . . 71

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Contents 5

6 Contents

About Your Computer

Front View

35142678

1 power button, power light 2 drive activity light

3 network activity lights (2) 4 diagnostic lights (4)

5 USB 2.0 connectors (2) 6 optical drive

7 optical drive eject button 8 hard drive bays (2)

Back View

1 power connector 2 expansion card slots

3 back panel connectors

About Your Computer 7

Back Panel Connectors

123

12 11 10

1 network link integrity light 2 network adapter connector (primary)

3 network activity light 4 line-out connector

5 line-in connector 6 serial connectors (2)

7 keyboard connector 8 mouse connector

9 USB 2.0 connectors (3) 10 network activity light

11 network adapter connector

(secondary)

7965

12 network link integrity light

8 About Your Computer

Setting Up Your Computer

Quick Setup

CAUTION: Before you begin any of the procedures in this section, read and follow

the safety instructions provided with your computer.

This section describes the steps to set up your computer for the first time.

Unpack your computer and identify each item.

Keep all shipping materials in case you need them later.

NOTE: Some items included with your computer may not be required for

installation (see your rack installation documentation for installation instructions).

Setting Up Your Computer 9

Install the rails and the computer in the rack.

See your rack installation documentation for safety instructions and instructions on installing your computer in a rack.

Connect the keyboard and mouse.

10 Setting Up Your Computer

Connect the monitor (optional).

Connect the computer and monitor (optional) power cables.

Setting Up Your Computer 11

6 Attach the power cable retention bracket on the right bend of the power

supply handle. Bend the power cable into a loop as shown in the illustration and attach the cable to the bracket’s cable clasp.

Plug the other end of the power cable into a grounded electrical outlet or a

separate power source such as an uninterrupted power supply (UPS) or a power distribution unit (PDU).

Press the power button on the computer and monitor (optional).

Adjust the monitor's controls, as needed, until the displayed image is satisfactory.

12 Setting Up Your Computer

Install the bezel (optional).

Connecting to the Internet

NOTE: ISPs and ISP offerings vary by country.

To connect to the Internet, you need a network connection and an Internet service provider (ISP). Contact your ISP for setup instructions.

Setting Up Your Internet Connection

To set up an Internet connection with an ISP desktop shortcut:

Save and close any open files, and exit any open programs.

Double-click the ISP icon on the Microsoft® Windows® desktop.

Follow the instructions on the screen to complete the setup.

If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP, perform the steps in the appropriate section below.

NOTE: If you are having problems connecting to the Internet, see your Dell

Technology Guide at support.dell.com. If you cannot connect to the Internet, but

have successfully connected in the past, your ISP may have a service outage. Contact your ISP to check the service status, or try connecting again later.

NOTE: Have your ISP information ready. If you do not have an ISP, the Connect to

the Internet wizard can help you get one.

Setting Up Your Computer 13

Microsoft Windows Vista

Save and close any open files, and exit any open programs.

Click the Windows Vista Start button™ , and then click

Pane l

Under

Network and Internet,

The

Connect to the Internet

In the

Connect to the Internet

Dial-up

, depending on how you want to connect:

• Choose modem, or Bluetooth

• Chose

NOTE: If you do not know which type of connection to select, click Help me

Follow the instructions on the screen and use the setup information

Dial-up

choose or contact your ISP.

click

Connect to the Internet

window appears.

window, click either

Broadband

if you are using a DSL, satellite modem, cable TV

wireless technology connection.

if you are using a dial-up modem or ISDN.

Broadband (PPPoE)

provided by your ISP to complete the setup.

Microsoft Windows XP

Save and close any open files, and exit any open programs.

Click

Start→

The

New Connection Wizard

Internet Explorer

appears.

Control

Click

Connect to the Internet

In the next window, click the appropriate option:

• If you do not have an ISP and want to select one, click

list of Internet service providers (ISPs)

Choose from a

• If you have already obtained setup information from your ISP but you did not receive a setup CD, click

• If you have a CD, click

Click

If you selected

Set up my connection manually

Use the CD I got from an ISP

Set up my connection manually

, continue to step 6.

Otherwise, follow the instructions on the screen to complete the setup.

14 Setting Up Your Computer

Click the appropriate option under

Internet?

Use the setup information provided by your ISP to complete the setup.

, and then click

NOTE: If you do not know which type of connection to select, contact your

ISP.

How do you want to connect to the

Transferring Information to a New Computer

Microsoft Windows Vista

Click the Windows Vista Start button , and then click

and settings

In the

Click

Follow the instructions provided on the screen by the Windows Easy

→ Start Windows Easy Transfer.

User Account Control

Start a new transfer

dialog box, click

Continue a transfer in progress

Continue

Transfer wizard.

Microsoft Windows XP

The Microsoft Windows XP operating system provides the Files and Settings Transfer Wizard to transfer data, such as:

• E-mail messages

• Toolbar settings

• Window sizes

• Internet bookmarks

You can transfer data from one computer to another computer over a network or serial connection, or by storing the data on removable media, such as a writable CD or DVD.

Transfer files

NOTE: You can transfer information from one computer to another computer by

directly connecting a serial cable to the input/output (I/O) ports of the two computers.

For instructions on setting up a direct cable connection between two computers, see Microsoft Knowledge Base Article #305621, titled How to Set Up a Direct Cable Connection Between Two Computers in Windows XP. This information may not be available in certain countries.

Setting Up Your Computer 15

Using the Files and Settings Transfer Wizard requires the Operating System installation media that came with your computer or a wizard disk, which the wizard can create for you.

NOTE: For more information about transferring data, search support.dell.com for

document #154781 (What Are The Different Methods To Transfer Files From My Old

Computer To My New Dell™ Computer Using the Microsoft Operating System?).

NOTE: Access to the Dell Knowledge Base document may not be available in

certain countries.

Files and Settings Transfer Wizard (With the Operating System Media)

NOTE: The Files and Settings Transfer Wizard designates the source computer

from which data is to be transferred as the old computer, and designates the destination computer to which the data is going to be transferred as the new computer.

PREPARE THE DESTINATION COMPUTER FOR THE FILE TRANSFER

Click

Start→

Settings Transfer Wizard

Under

the Windows XP CD

Review the information under to the source computer. Do

COPY DATA FROM THE SOURCE COMPUTER

Insert the Windows XP

All Programs→

Accessories→ System Tools→

Which computer is this?

, click

New computer

Do you have a Windows XP CD?

, and click

Now go to your old computer

not

click

Operating System

, click

installation media into the

Windows® XP

Files and

, and click

I will use the wizard from

, and then go

source computer.

The

Welcome to Microsoft Windows XP

screen appears.

Click

Perform additional tasks

Under

What do you want to do?

The

Files and Settings Transfer Wizard

Click

Under

Which computer is this?

16 Setting Up Your Computer

, click

Transfer files and settings

window appears.

Old Computer

, and click

Under

Select a transfer method

and click

Under transfer, and click

What do you want to transfer?

The selected data is copied and the

, click the transfer method of your choice,

, click to select the data you want to

Completing the Collection Phase

screen appears.

Click

Finish

TRANSFER DATA TO THE DESTINATION COMPUTER

Go to the destination computer.

Under

Now go to your old computer

Under

Where are the files and settings?

chose for transferring your settings and files, and then click

, click

, click to select the method you

The wizard reads the collected files and settings and applies them to the destination computer. When the transfer is complete, the

Finished

screen

appears.

Click

Finished

Files and Settings Transfer Wizard (Without the Operating System Media)

, and then restart the computer.

To run the Files and Settings Transfer Wizard without the Operating System installation media, you must create a wizard disk. The wizard disk allows you to create a backup image file on removable media.

NOTE: The Files and Settings Transfer Wizard designates the source computer

from which data is to be transferred as the old computer, and designates the destination computer to which the data is going to be transferred as the new computer.

CREATE A WIZARD DISK

On the destination computer, click

System Tools

Under

Disk in the following drive

Insert removable media, such as a writable CD or DVD, and click OK.

→ Files and Settings Transfer Wizard

Which computer is this?

Do you have a Windows XP CD?

, and click

Start→

, click

New computer

Next.

All Programs→

Accessories→

, and click

, click

I want to create a Wizard

Setting Up Your Computer 17

Review the information under to the source computer. Do

COPY DATA FROM THE SOURCE COMPUTER

Insert the wizard disk into the source computer.

Click

Start→

Click

Browse...

Under

Under and click

Under transfer, and click

Run

and navigate to

Which computer is this?

Select a transfer method

What do you want to transfer?

The selected data is copied and the

Now go to your old computer

not

click

fastwiz

on the wizard disk, and click OK.

, click

Old Computer

, and then go

, and click

, click the transfer method of your choice,

, click to select the data you want to

Completing the Collection Phase

screen appears.

Click

Finish

TRANSFER DATA TO THE DESTINATION COMPUTER

Go to the destination computer.

Under

Now go to your old computer

Under

Where are the files and settings?

chose for transferring your settings and files, and click

, click

, click to select the method you

The wizard reads the collected files and settings and applies them to the destination computer. When the transfer is complete, the

Finished

appears.

screen

Click

Finished

, and then restart the computer.

18 Setting Up Your Computer

Specifications

NOTE: Offerings may vary by region. For more information regarding the

configuration of your computer, click Start→ Help and Support and select the option to view information about your computer.

Processor

Processor type one or two Dual-Core Intel

one or two Quad-Core Intel Xeon 5400 processors

Level 2 (L2) cache Dual-Core Intel Xeon 5200 processor: 6 MB

Quad-Core Intel Xeon 5400 processor: 12 MB

Front side bus (FSB) 1333 MHz

System Information

Chipset Intel 5400

Data bus width 64 bits

Address bus width 38 bits

DMA channels seven

Interrupt levels 24

BIOS chip (NVRAM) 8 Mb

Xeon® 5200 processors

Specifications 19

System Information (continued)

NIC integrated network interface with ASF 2.0 support as

defined by DMTF, capable of 10/100/1000-Mbps communication:

• green — A good connection exists between a 10-Mbps network and the computer.

• orange — A good connection exists between a 100-Mbps network and the computer.

• yellow — A good connection exists between a 1000-Mbps (1-Gb) network and the computer.

• off — The computer is not detecting a physical connection to the network.

NOTE: ASF 2.0 support and wakeup on LAN are not

available on the secondary NIC and are not available on the primary NIC in teaming mode.

RAID support RAID 0 and RAID 1 (mirroring)

Memory

Type 667-MHz DDR2 ECC fully buffered DIMMs (FBD)

Memory connectors four

Memory capacities 256 MB, 512 MB, 1 GB, 2 GB, 4 GB, and 8 GB

Minimum memory 256 MB

Maximum memory 32 GB

Drives

Externally accessible up to two 3.5-inch drive bays (FlexBay)

one 5.25-inch slimline drive bay

NOTICE: Hard drives are not hot swappable.

Available devices up to two 3.5-inch SATA hard drives

one slimline SATA optical drive

Video

Type PCI Express x16 (two slots)

20 Specifications

Audio

Type integrated ADI 1984 High Definition Audio CODEC

and AC97/High Definition digital controller

Expansion Bus

Bus type PCI 2.3

PCI Express 1.0a SATA 2.0 USB 2.0

Bus speed/transfer rate PCI: 133 MB/s

PCI Express:

x8 slot bidirectional speed — 500 MB/s

Expansion slots:

Center riser:

PCI-X

PCI

x16 slot bidirectional speed

SATA 1.0 and 2.0: 150 and 300 Mbps per drive USB 2.0: up to 480 Mbps (high speed)

one full height, full length 3.3 V, 64 bit, 100 MHz

one PCI Universal, full height, full length 5.0 V, 32 bit, 33 MHz

—

1 GB/s

NOTE: The center riser expansion slot configuration

varies according to the riser installed on your computer.

Center riser:

PCI-X PCI Express x8

one full height, full length 3.3 V, 64 bit, 100 MHz

one full height, full length x8 lane

NOTE: The center riser expansion slot configuration

varies according to the riser installed on your computer.

Outer riser:

PCI Express x16 (two slots)

two full height, full length x16 lane

Specifications 21

Expansion Bus (continued)

PCI:

Connector

Connector size

Connector data width (maximum)

PCI-X:

Connector

Connector size

Connector data width (maximum)

PCI Express x8:

Connector

Connector size

Connector data width (maximum)

PCI Express x16:

Connector

Connector size

Connector data width (maximum)

one

124 pins

32 bits

one

188 pins

64 bits

one x16 (supports x8, x4 and x1 cards)

164 pins

x8 PCI Express lane

two x16

164 pins

x16 PCI Express lane

Connectors

External connectors:

USB

Network adapter (NIC)

Video

22 Specifications

two front panel USB 2.0-compliant connectors

three back panel USB 2.0-compliant connectors

two back panel RJ-45 connectors (for integrated 1-GB NICs)

back panel DVI connector (on graphics card)

back panel VGA connector (on graphics card)

Connectors (continued)

PS/2 (keyboard and mouse)

Serial

Audio

System board connectors:

Serial ATA

Internal USB

Fans

PCI (on center riser)

PCI-X (on center riser)

PCI Express x8 (on center riser)

PCI Express x16 (on outer riser)

Front control panel

Front panel USB

Processor

Memory

Power 12 V

Power (main)

two back panel 6-pin mini-DIN

two back panel 9-pin connectors (16550C-compatible)

two back panel connectors (line-in and line-out)

three 7-pin connectors

one 10-pin connector

two 4-pin connectors

two 5-pin connectors

one 124-pin connector

one 188-pin connector

one 164-pin connector

two 164-pin connectors

one 20-pin connector

one 10-pin connector

two 775-pin connectors

four 240-pin connectors

three 6-pin connectors

one 24-pin connector

Specifications 23

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