Dell R515 User Manual
Dell PowerEdge
R515 Systems
Hardware Owner’s
Manual
Regulatory Model E12S Series and E13S Series
Regulatory Type E12S002 and E13S002
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
____________________
Information in this publication is subject to change without notice.
© 2010 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, and PowerEdge™ are trademarks of Dell Inc.
Microsoft
trademarks of Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this publication to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Regulatory Model E12S Series and E13S Series
Regulatory Type E12S002 and E13S002
August 2010 Rev. A00
®
, Windows®, MS-DOS®, and Windows Server® are either trademarks or registered
Contents
1 About Your System. . . . . . . . . . . . . . . . . . 11
Accessing System Features During Startup. . . . . . . 11
Front-Panel Features and Indicators
. . . . . . . . . . 12
LCD Panel Features (Optional). . . . . . . . . . . . . . 16
Home Screen
. . . . . . . . . . . . . . . . . . . . 17
Setup Menu. . . . . . . . . . . . . . . . . . . . . 18
View Menu
Hard-Drive Indicator Patterns
. . . . . . . . . . . . . . . . . . . . . 18
. . . . . . . . . . . . . . 19
Back-Panel Features and Indicators . . . . . . . . . . 20
Guidelines for Connecting Optional External
. . . . . . . . . . . . . . . . . . . . . . . . . . 23
Devices
NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 23
Power Indicator Codes
Diagnostic Lights (Optional)
. . . . . . . . . . . . . . . . . 24
. . . . . . . . . . . . . . . 25
LCD Status Messages (Optional) . . . . . . . . . . . . 27
Solving Problems Described by
LCD Status Messages
Removing LCD Status Messages
. . . . . . . . . . . . . . . 39
. . . . . . . . . . 39
System Messages
Warning Messages
. . . . . . . . . . . . . . . . . . . . 40
. . . . . . . . . . . . . . . . . . . 55
Contents 3
Diagnostics Messages. . . . . . . . . . . . . . . . . . 55
Alert Messages
Other Information You May Need
. . . . . . . . . . . . . . . . . . . . . 55
. . . . . . . . . . . . 56
2 Using the System Setup Program and
UEFI Boot Manager . . . . . . . . . . . . . . . . . 57
Choosing the System Boot Mode . . . . . . . . . . . . 57
Entering the System Setup Program . . . . . . . . . . . 58
Responding to Error Messages
Using the System Setup Program
Navigation Keys . . . . . . . . . . . . . . . . . . . 58
System Setup Options
. . . . . . . . . . . . . . . . . . 59
Main Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Memory Settings Screen
Processor Settings Screen
SATA Settings Screen (Optional) . . . . . . . . . . 62
Boot Settings Screen
. . . . . . . . . . . . . . . . 63
Integrated Devices Screen . . . . . . . . . . . . . 64
PCI IRQ Assignments Screen
Serial Communication Screen
Embedded Server Management Screen
Power Management Screen
System Security Screen
Exit Screen . . . . . . . . . . . . . . . . . . . . . 69
. . . . . . . . . . . 58
. . . . . . . . . . . . . . 61
. . . . . . . . . . . . . 61
. . . . . . . . . . . . 65
. . . . . . . . . . . 65
. . . . . . 66
. . . . . . . . . . . . 67
. . . . . . . . . . . . . . 67
59
4 Contents
Entering the UEFI Boot Manager
Using the UEFI Boot Manager
Navigation Keys
. . . . . . . . . . . . . . . . . . . 70
UEFI Boot Manager Screen
UEFI Boot Settings Screen
. . . . . . . . . . . . . 70
. . . . . . . . . . . . . 71
. . . . . . . . . . . . . 71
System Utilities Screen . . . . . . . . . . . . . . . 72
System and Setup Password Features
Using the System Password
Using the Setup Password
Embedded System Management
Baseboard Management Controller Configuration
Entering the BMC Setup Module
. . . . . . . . . 72
. . . . . . . . . . . . 72
. . . . . . . . . . . . . 75
. . . . . . . . . . . . 76
. . . 77
. . . . . . . . . . 77
iDRAC6 Configuration Utility . . . . . . . . . . . . . . 78
Entering the iDRAC6 Configuration Utility
. . . . . 78
3 Installing System Components . . . . . . . . 79
Recommended Tools. . . . . . . . . . . . . . . . . . . 79
Inside the System
Front Bezel (Optional) . . . . . . . . . . . . . . . . . . 82
Removing the Front Bezel
Installing the Front Bezel
Opening and Closing the System
Opening the System
Closing the System
. . . . . . . . . . . . . . . . . . . . 79
. . . . . . . . . . . . . 82
. . . . . . . . . . . . . . 83
. . . . . . . . . . . . 83
. . . . . . . . . . . . . . . . 83
. . . . . . . . . . . . . . . . . 85
Cooling Shroud
. . . . . . . . . . . . . . . . . . . . . . 86
Removing the Cooling Shroud
Installing the Cooling Shroud
Hard Drives
. . . . . . . . . . . . . . . . . . . . . . . . 87
Removing a Hard-Drive Blank
Installing a Hard-Drive Blank
Removing a Hard Drive
. . . . . . . . . . . 86
. . . . . . . . . . . . 87
. . . . . . . . . . . 87
. . . . . . . . . . . . 88
. . . . . . . . . . . . . . . 88
Contents 5
Installing a Hard Drive . . . . . . . . . . . . . . . 89
Removing a Hard Drive From a
Hard-Drive Carrier . . . . . . . . . . . . . . . . . 90
Installing a Hard Drive Into a
Hard-Drive Carrier . . . . . . . . . . . . . . . . . 91
Internal Hard Drives . . . . . . . . . . . . . . . . . . . 91
Removing an Internal Hard-Drive Bay
. . . . . . . 91
Installing an Internal Hard-Drive Bay. . . . . . . . 93
Removing an Internal Hard Drive From the
Internal Hard-Drive Bay
. . . . . . . . . . . . . . . 93
Installing a Hard Drive Into a
Hard-Drive Bay . . . . . . . . . . . . . . . . . . . 94
Optical Drive (Optional)
Removing an Optical Drive
Installing an Optical Drive
Cooling Fans
. . . . . . . . . . . . . . . . . . . . . . . 97
Removing a Cooling Fan
Installing a Cooling Fan
Power Supplies
Removing a Power Supply
Installing a Power Supply
Removing the Power Supply Blank
Installing the Power Supply Blank
System Memory
. . . . . . . . . . . . . . . . . 95
. . . . . . . . . . . . . 95
. . . . . . . . . . . . . 96
. . . . . . . . . . . . . . 98
. . . . . . . . . . . . . . 101
. . . . . . . . . . . . . . . . . . . . 102
. . . . . . . . . . . . 102
. . . . . . . . . . . . . 103
. . . . . . . . 104
. . . . . . . . 104
. . . . . . . . . . . . . . . . . . . . 104
General Memory Module Installation
Guidelines
Mode-Specific Guidelines
Installing Memory Modules
Removing Memory Modules
. . . . . . . . . . . . . . . . . . . . . 105
. . . . . . . . . . . . 106
. . . . . . . . . . . . 108
. . . . . . . . . . . 110
Expansion Cards and Expansion-Card Risers
. . . . . 111
6 Contents
Expansion Card Installation Guidelines . . . . . . 111
Installing an Expansion Card . . . . . . . . . . . . 113
Removing an Expansion Card
Removing an Expansion-Card Riser
. . . . . . . . . . . 115
. . . . . . . . 116
Installing an Expansion-Card Riser. . . . . . . . . 118
Integrated Storage Controller Card . . . . . . . . . . . 119
Removing the Storage Controller Card
. . . . . . . 119
Installing the Storage Controller Card . . . . . . . 121
iDRAC6 Express Card (Optional). . . . . . . . . . . . . 122
Installing an iDRAC6 Express Card
. . . . . . . . . 122
Removing an iDRAC6 Express Card . . . . . . . . 123
iDRAC6 Enterprise Card (Optional) . . . . . . . . . . . 124
Installing an iDRAC6 Enterprise Card
. . . . . . . 124
Removing an iDRAC6 Enterprise Card . . . . . . . 126
VFlash Media (Optional) . . . . . . . . . . . . . . . . . 127
Installing a VFlash Media Card
. . . . . . . . . . . 127
Removing a VFlash Media Card . . . . . . . . . . 127
Internal USB Memory Key
. . . . . . . . . . . . . . . 127
Processors . . . . . . . . . . . . . . . . . . . . . . . . 128
Removing a Processor
. . . . . . . . . . . . . . . 128
Installing a Processor . . . . . . . . . . . . . . . 132
System Battery . . . . . . . . . . . . . . . . . . . . . . 133
Replacing the System Battery
RAID Battery (Optional)
. . . . . . . . . . . . . . . . . 136
Removing the RAID Battery
Installing the RAID Battery
Control Panel Assembly—LED
Removing the Control-Panel Module–LED
. . . . . . . . . . . 133
. . . . . . . . . . . . 136
. . . . . . . . . . . . . 137
. . . . . . . . . . . . . 137
. . . . . 137
Contents 7
Installing the Control-Panel Module–LED . . . . 139
Control Panel Assembly—LCD (Optional)
. . . . . . . 140
Removing the Control Panel Display
. . . . . . . . . . . . . . . . . . . . . . 140
Module
Installing the Control Panel Display
Module . . . . . . . . . . . . . . . . . . . . . . 141
Removing the Control Panel Assembly
. . . . . . 141
Installing the Control Panel Assembly . . . . . . 143
SAS Backplane. . . . . . . . . . . . . . . . . . . . . 143
Removing the SAS Backplane
. . . . . . . . . . 143
Installing the SAS Backplane. . . . . . . . . . . 147
Power Distribution Board . . . . . . . . . . . . . . . 148
Removing the Power Distribution Board
. . . . . 148
Replacing the Power Distribution Board . . . . . 151
System Board. . . . . . . . . . . . . . . . . . . . . . 152
Removing the System Board
. . . . . . . . . . . 152
Installing the System Board. . . . . . . . . . . . 154
4 Troubleshooting Your System . . . . . . . . 157
8 Contents
Safety First—For You and Your System . . . . . . . . 157
Troubleshooting System Startup Failure
Troubleshooting External Connections
Troubleshooting the Video Subsystem
Troubleshooting a USB Device
. . . . . . . . . . . . 158
Troubleshooting a Serial I/O Device
Troubleshooting a NIC
. . . . . . . . . . . . . . . . . 159
. . . . . . . . 157
. . . . . . . . 157
. . . . . . . . . 158
. . . . . . . . . . 159
Troubleshooting a Wet System . . . . . . . . . . . . . 160
Troubleshooting a Damaged System
Troubleshooting the System Battery
. . . . . . . . . . 162
. . . . . . . . . . . 162
Troubleshooting Power Supplies . . . . . . . . . . . . 163
Troubleshooting System Cooling Problems
Troubleshooting a Fan
. . . . . . . . . . . . . . . . . . 164
. . . . . . . 163
Troubleshooting System Memory . . . . . . . . . . . . 165
Troubleshooting an Internal USB Key
Troubleshooting an Optical Drive
. . . . . . . . . . 167
. . . . . . . . . . . . 168
Troubleshooting a Hard Drive . . . . . . . . . . . . . . 169
Troubleshooting an Internal Hard Drive
Troubleshooting a Storage Controller
Troubleshooting Expansion Cards
. . . . . . . . . 170
. . . . . . . . . . 171
. . . . . . . . . . . . 172
Troubleshooting Processors. . . . . . . . . . . . . . . 174
5 Running the System Diagnostics . . . . . . 177
Using Online Diagnostics . . . . . . . . . . . . . . . . 177
Embedded System Diagnostics Features
When to Use the Embedded System Diagnostics
Running the Embedded System Diagnostics
Embedded System Diagnostics Testing Options
Using the Custom Test Options
. . . . . . . . . . . . . 179
. . . . . . . . 177
. . . . 178
. . . . . . 178
. . . . 179
Contents 9
Selecting Devices for Testing. . . . . . . . . . . 179
Selecting Diagnostics Options . . . . . . . . . . 179
Viewing Information and Results
. . . . . . . . . 180
6 Jumpers and Connectors. . . . . . . . . . . . 181
System Board Jumpers. . . . . . . . . . . . . . . . . 181
System Board Connectors . . . . . . . . . . . . . . . 182
Disabling a Forgotten Password
. . . . . . . . . . . . 184
7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 187
Contacting Dell. . . . . . . . . . . . . . . . . . . . . 187
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
10 Contents
1
About Your System
Accessing System Features During Startup
The following keystrokes provide access to system features during startup.
Keystroke Description
<F2> Enters the System Setup program. See "Using the System Setup
Program and UEFI Boot Manager" on page 57.
<F10> Enters System Services, which opens the Lifecycle Controller.
The controller allows you to access utilities such as embedded system
diagnostics. For information on Lifecycle Controller or any of the
Lifecycle Controller software components, see the Lifecycle
Controller documentation at support.dell.com/manuals.
<F11> Enters the BIOS Boot Manager or the Unified Extensible Firmware
Interface (UEFI) Boot Manager, depending on the system’s boot
configuration. See "Using the System Setup Program and
UEFI Boot Manager" on page 57.
<F12> Starts Preboot eXecution Environment (PXE) boot.
<Ctrl><E> Enters the Baseboard Management Controller (BMC) or iDRAC6
Configuration Utility, which allows access to the system event log
(SEL) and configuration of remote access to the system. For more
information, see the BMC or iDRAC6 user documentation.
<Ctrl><C> Enters the SAS Configuration Utility. For more information, see the
SAS adapter documentation.
<Ctrl><R> Enters the RAID configuration utility. For more information, see the
documentation for your SAS RAID card.
<Ctrl><S> Enters the utility to configure NIC settings for PXE boot. For more
information, see the documentation for your integrated NIC.
About Your System 11
Front-Panel Features and Indicators
1 45 7632 89 10
Figure 1-1. Front-Panel Features and Indicators (Eight–Hard-Drive System)
Item Indicator, Button,
or Connector
1Power-on indicator/
power button
Icon Description
The power-on indicator lights
when the system power is on.
The power button controls the
DC power supply output to the system.
When the optional system bezel is
installed, the power button is not
accessible.
NOTE: When powering on the system,
the video monitor can take from several
seconds to over 2 minutes to display an
image, depending on the amount of
memory installed in the system.
NOTE: On ACPI-compliant operating
systems, turning off the system using the
power button causes the system to
perform a graceful shutdown before
power to the system is turned off.
NOTE: To force an ungraceful shutdown,
press and hold the power button for
5 seconds.
12 About Your System
Item Indicator, Button,
or Connector
2 NMI button Used to troubleshoot software and
3 Video connector Connects a monitor to the system.
4 LCD menu buttons Allows you to navigate the control panel
5 LCD panel Provides system ID, status information,
Icon Description
device driver errors when using certain
operating systems. This button can be
pressed using the end of a paper clip.
Use this button only if directed to do so
by qualified support personnel or by the
operating system's documentation.
LCD menu.
and system error messages.
The LCD lights blue during normal
system operation. The LCD lights
amber when the system needs attention,
and the LCD panel displays an error
code followed by descriptive text.
NOTE: If the system is connected to
AC power and an error has been
detected, the LCD lights amber
regardless of whether the system
has been powered on.
6 System identification
button
7 USB connectors (2) Connect USB devices to the system.
The identification buttons on the front
and back panels can be used to locate
a particular system within a rack.
When one of these buttons is pushed,
the LCD panel on the front and the blue
system status indicator on the back blink
until one of the buttons is pushed again.
The ports are USB 2.0-compliant.
About Your System 13
Item Indicator, Button,
2
4
8
5
7
3
1
6
or Connector
8 Hard drives Up to eight 3.5-inch or 2.5-inch,
9 System identification
panel
10 Optical drive One optional slimline SATA DVD-ROM
Icon Description
hot-swappable SAS or SATA drives.
A slide-out panel for system information
including the Express Service tag,
embedded NIC MAC address, and
iDRAC6 Enterprise card MAC address.
drive or DVD+/-RW drive.
NOTE: DVD devices are data only.
Figure 1-2. Front-Panel Features and Indicators (Twelve–Hard-Drive System)
Item Indicator, Button,
or Connector
1 System identification
button
Icon Description
The identification buttons on the front
and back panels can be used to locate
a particular system within a rack.
When one of these buttons is pushed,
the blue system status indicator on the
back blinks until one of the buttons is
pushed again.
14 About Your System
Item Indicator, Button,
or Connector
2 LED panel The LED panel has four diagnostic
3Power-on indicator/
power button
Icon Description
indicator lights that display error codes
during system startup. See "Diagnostic
Lights (Optional)" on page 25.
The power-on indicator lights
when the system power is on.
The power button controls the
DC power supply output to the system.
When the optional system bezel is
installed, the power button is not
accessible.
NOTE: When powering on the system,
the video monitor can take from several
seconds to over 2 minutes to display an
image, depending on the amount of
memory installed in the system.
NOTE: On ACPI-compliant operating
systems, turning off the system using the
power button causes the system to
perform a graceful shutdown before
power to the system is turned off.
NOTE: To force an ungraceful shutdown,
press and hold the power button for
5 seconds.
4 NMI button Used to troubleshoot software and
device driver errors when using certain
operating systems. This button can be
pressed using the end of a paper clip.
Use this button only if directed to do so
by qualified support personnel or by the
operating system's documentation.
5 Hard drives Up to twelve 3.5-inch or 2.5-inch,
hot-swappable SAS or SATA drives.
About Your System 15
Item Indicator, Button,
1
2
4
3
or Connector
6 Video connector Connects a monitor to the system.
7 USB connector Connect USB devices to the system.
Icon Description
The ports are USB 2.0-compliant.
8 System identification
panel
A slide-out panel for system information
including the Express Service tag,
embedded NIC MAC address, and
iDRAC6 Enterprise card MAC address.
LCD Panel Features (Optional)
NOTE: This section is applicable only to eight–hard-drive systems.
The system's LCD panel provides system information and status and error
messages to signify when the system is operating correctly or when the system
needs attention. See "LCD Status Messages (Optional)" on page 27 for
information on specific status codes.
The LCD backlight lights blue during normal operating conditions and lights
amber to indicate an error condition. When the system is in standby mode,
the LCD backlight switches off after five minutes of inactivity, and can be
turned on by pressing the Select button on the LCD panel. The LCD
backlight remains off if LCD messaging is turned off through the BMC or
iDRAC6 utility, the LCD panel, or other tools.
Figure 1-3. LCD Panel Features
Item Buttons Description
1 Left Moves the cursor back in one-step increments.
2 Select Selects the menu item highlighted by the cursor.
16 About Your System
Item Buttons Description
3 Right Moves the cursor forward in one-step
increments.
During message scrolling:
• Press once to increase scrolling speed.
•Press again to stop.
• Press again to return to default scrolling.
• Press again to repeat the cycle.
4 System ID Turns the system ID mode on and off.
Press quickly to toggle the system ID on and off.
If the system hangs during POST, press and hold
the system ID button for more than 5 seconds to
enter BIOS Progress mode.
Home Screen
The Home screen displays user-configurable information about the system.
This screen is displayed during normal system operation when there are no
status messages or errors present. When the system is in standby mode,
the LCD backlight turns off after 5 minutes of inactivity if there are no error
messages. Press one of the three navigation buttons (Select, Left, or Right) to
view the Home screen.
To navigate to the Home screen from another menu, continue to select the
up arrow until the Home icon is displayed, and then select the
Home icon.
About Your System 17
Setup Menu
Option Description
BMC or DRAC
NOTE: If an iDRAC6
Express card is
installed on the
system, the BMC
option is replaced by
DRAC.
Set error Select SEL to display LCD error messages in a format that
Set home Select the default information to be displayed on the LCD
Select DHCP or Static IP to configure the network mode.
If Static IP is selected, the available fields are IP, Subnet
(Sub), and Gateway (Gtw). Select Setup DNS to enable DNS
and to view domain addresses. Two separate DNS entries are
available.
matches the IPMI description in the SEL. This can be useful
when trying to match an LCD message with an SEL entry.
Select Simple to display LCD error messages in a more
user-friendly description. See "LCD Status Messages
(Optional)" on page 27 for a list of messages in this format.
Home screen. See "View Menu" on page 18 to see the options
and option items that can be selected to display by default on
the Home screen.
View Menu
Option Description
BMC IP or DRAC IP
NOTE: If an iDRAC6
Express card is
installed on the
system, the BMC IP
option is replaced by
DRAC IP.
MAC Displays the MAC addresses for DRAC, iSCSIn, or NETn.
Name Displays the name of the Host, Model, or User String
Displays the IPv4 or IPv6 addresses for the optional iDRAC6.
Addresses include DNS (Primary and Secondary), Gateway, IP,
and Subnet (IPv6 does not have Subnet).
NOTE: BMC IP supports only IPv4 addresses.
NOTE: If the iDRAC6 Express card is not installed on the system,
the MAC option displays the MAC addresses for BMC, iSCSIn,
or NETn.
for the system.
18 About Your System
Option Description
1
2
Number Displays the Asset tag or the Service Tag for the system.
Power Displays the power output of the system in BTU/hr or Watts.
The display format can be configured in the Set home
submenu of the Setup menu (see "Setup Menu" on page 18).
Temperature Displays the temperature of the system in Celsius or
Fahrenheit. The display format can be configured in the Set
home submenu of the Setup menu (see "Setup Menu" on
page 18).
Hard-Drive Indicator Patterns
Figure 1-4. Hard-Drive Indicators
1 hard-drive activity indicator
(green)
2 hard-drive status indicator
(green and amber)
About Your System 19
Drive-Status Indicator Pattern Condition
ST
1
3
2
1
2
Gb 2
Gb 1
2
1
3
4
6
9
10
11 12
8
7
5
Blinks green two times per second Identify drive/preparing for removal
Off Drive ready for insertion or removal
NOTE: The drive status indicator remains off
until all hard drives are initialized after system
power is applied. Drives are not ready for
insertion or removal during this time.
Blinks green, amber, and off Drive predicted failure
Blinks amber four times per second Drive failed
Blinks green slowly Drive rebuilding
Steady green Drive online
Blinks green three seconds, off three
Rebuild aborted
seconds, amber three seconds, and off
three seconds.
Back-Panel Features and Indicators
Figure 1-5 shows the controls, indicators, and connectors located on the back
panel of the system.
Figure 1-5. Back-Panel Features and Indicators
20 About Your System
Item Indicator, Button, or
Connector
1 Serial connector Connects a serial device to the system.
2 Video connector Connects a VGA display to the system.
Icon Description
3iDRAC6 Enterprise
port (optional)
4 VFlash media slot
(optional)
5 USB connectors (2) Connect USB devices to the system.
6 Ethernet connectors (2) Embedded 10/100/1000 NIC
7 PCIe expansion card
slots using riser card
Dedicated management port for the
optional iDRAC6 Enterprise card.
Connects an external SD memory card
for the optional iDRAC6 Enterprise card.
The ports are USB 2.0-compliant.
connectors.
Depending on the configuration, your
system may have either riser 1 or riser 2.
NOTE: See the Getting Started Guide
that ships with your system for more
information.
Riser 1
OR
Riser 2
Connects four PCI Express Generation
2 expansion cards
NOTE: All four slots are x8 connectors.
Connects two PCI Express Generation
2 expansion cards.
NOTE: A General Purpose Computation
on Graphics Processing Units (GPGPU)
optimized configuration is available on
Riser 2.
8 System identification
connector
Connects the optional system status
indicator assembly through the
optional cable management arm.
About Your System 21
Item Indicator, Button, or
Connector
9System status
indicator
10 System identification
button
11 Power supply 2 (PS2) 750 W redundant power supply
12 Power supply 1 (PS1) 750 W redundant power supply
Icon Description
Lights blue during normal
system operation.
Both the systems management software
and the identification buttons located
on the front and back of the system can
cause the indicator to flash blue to
identify a particular system.
Lights amber when the system needs
attention due to a problem.
Turns the system ID modes on and off.
The identification buttons on the front
and back panels can be used to locate a
particular system within a rack. When
one of these buttons is pushed, the
LCD panel on the front and the system
status indicator on the chassis back
panel light blue until one of the
buttons is pushed again.
22 About Your System
Guidelines for Connecting Optional
1
2
External Devices
• Turn off power to the system and external devices before attaching a new
external device. Turn on any external devices before turning on the system
(unless the documentation for the device specifies otherwise).
• Ensure that the appropriate driver for the attached device has been
installed on the system.
• If necessary to enable ports on your system, use the System Setup program.
S
ee "Using the System Setup Program and UEFI Boot Manager
page 57
.
" on
NIC Indicator Codes
Figure 1-6. NIC Indicators
1 link indicator 2 activity indicator
Indicator Indicator Code
Link and activity
indicators are off
Link indicator is green The NIC is connected to a valid network link
Link indicator is amber The NIC is connected to a valid network link
Activity indicator is green Network data is being sent or received.
The NIC is not connected to the network.
at 1000 Mbps.
at 10/100 Mbps.
About Your System 23
Power Indicator Codes
1
The power supplies have an indicator that shows whether power is present or
whether a power fault has occurred.
• Not lit—AC power is not connected.
• Green—In standby mode, indicates that a valid AC source is connected
to the power supply, and that the power supply is operational. When the
system is on, it also indicates that the power supply is providing DC power
to the system.
• Amber—Indicates a problem with the power supply.
• Alternating green and amber—When hot-adding a power supply, this
indicates that the power supply is mismatched with the other power
supply. Replace the power supply that has the flashing indicator with a
power supply that matches the capacity of the other installed power
supply.
Figure 1-7. Power Supply Status Indicator
1 power supply status
24 About Your System
Diagnostic Lights (Optional)
NOTE: This section is applicable to twelve–hard-drive systems.
The four diagnostic indicator lights on the system front panel display error
codes during system startup. Table 1-1 lists the causes and possible corrective
actions associated with these codes. A highlighted circle indicates the light is
on; a non-highlighted circle indicates the light is off.
Table 1-1. Diagnostic Indicator Codes
Code Causes Corrective Action
The system is in a normal
off condition or a possible
pre-BIOS failure has
occurred.
The diagnostic lights are
not lit after the system
successfully boots to the
operating system.
The system is in a normal
operating condition
after POST.
BIOS checksum failure
detected; system is in
recovery mode.
Possible processor failure. See "Troubleshooting Processors"
Plug the system into a working
electrical outlet and press the
power button.
Information only.
See "Getting Help" on page 187.
on page 174.
Memory failure. See "Troubleshooting System
Memory" on page 165.
Possible expansion card
failure.
Possible video failure. See "Getting Help" on page 187.
See "Troubleshooting Expansion
Cards" on page 172.
About Your System 25
Table 1-1. Diagnostic Indicator Codes
Code Causes Corrective Action
Hard drive failure. Ensure that the diskette drive and
Possible USB failure. See "Troubleshooting a USB
(continued)
hard drive are properly connected.
See "Hard Drives" on page 87 for
information on the drives
installed in your system.
Device" on page 158.
No memory modules
detected.
System board failure. See "Getting Help" on page 187.
Memory configuration
error.
Possible system board
resource and/or system
board hardware failure.
Possible system resource
configuration error.
Other failure. Ensure that the optical drive,
See "Troubleshooting System
Memory" on page 165.
See "Troubleshooting System
Memory" on page 165.
See "Getting Help" on page 187.
See "Contacting Dell" on
page 187.
and hard drives are properly
connected. See "Troubleshooting
Your System" on page 157 for the
appropriate drive installed in your
system. If the problem persists,
see "Getting Help" on page 187.
26 About Your System
LCD Status Messages (Optional)
NOTE: This section is applicable only to eight–hard-drive systems.
The system's control panel LCD provides status messages to signify when the
system is operating correctly or when the system needs attention.
The LCD lights blue to indicate a normal operating condition, and lights
amber to indicate an error condition. The LCD scrolls a message that
includes a status code followed by descriptive text. The table that follows
provides a listing of LCD status messages and the probable cause for each
message. The LCD messages refer to events recorded in the system event log
(SEL). For information on the SEL and configuring system management
settings, see the systems management software documentation.
NOTE: If your system fails to boot, press the System ID button for at least 5 seconds
until an error code appears on the LCD. Record the code, then see "Getting Help" on
page 187.
Code Text Causes Corrective Actions
N/A SYSTEM NAME A 62-character string that
can be defined by the user
in the System Setup
program.
The SYSTEM NAME
displays under the
following conditions:
• The system is
powered on.
•The power is off and
active errors are
displayed.
E1000 Failsafe
voltage
error.
Contact
support.
Check the system
event log for critical
failure events.
This message is for
information only.
Yo u ca n c h an ge th e
system ID and name in
the System Setup
program. See "Using the
System Setup Program
and UEFI Boot Manager"
on page 57.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 187.
About Your System 27
Code Text Causes Corrective Actions
E1114 Ambient Temp
exceeds
allowed range.
E1116 Memory
disabled,
temp above
range.
Power
cycle AC.
E1210 Motherboard
battery
failure.
Check
battery.
E1211 RAID
Controller
battery
failure.
Check
battery.
E1216 3.3V Regulator
failure.
Reseat PCIe
cards.
E1229 CPU # VCORE
Regulator
failure.
Reseat CPU.
Ambient temperature has
a reached a point outside
of the allowed range.
Memory has exceeded
allowable temperature and
has been disabled to
prevent damage to the
components.
CMOS battery is missing
or the voltage is outside of
the allowable range.
RAID battery is either
missing, bad, or unable
to recharge due
to thermal issues.
3.3 V voltage regulator
has failed.
Specified processor
VCORE voltage
regulator has failed.
See "Troubleshooting
System Cooling
Problems" on page 163.
Remove AC power to the
system for 10 seconds and
restart the system.
See "Troubleshooting
System Cooling
Problems" on page 163.
If the problem persists,
see "Getting Help" on
page 187.
See "Troubleshooting the
System Battery" on
page 162.
Reseat the RAID battery
connector. See "Installing
the RAID Battery" on
page 137, and
"Troubleshooting System
Cooling Problems" on
page 163.
Remove and reseat the
PCIe expansion cards.
If the problem persists,
see "Troubleshooting
Expansion Cards" on
page 172.
Reseat the processor(s).
See "Troubleshooting
Processors" on page 174.
If the problem persists,
see "Getting Help" on
page 187.
28 About Your System
Code Text Causes Corrective Actions
E122A CPU # VTT
Regulator
failure.
Reseat CPU.
E122C CPU Power
Fault. Power
cycle AC.
E122D Memory
Regulator #
Failed.
Reseat DIMMs.
E122E On-board
regulator
failed.
Call support.
E1310 Fan ## RPM
exceeding
range.
Check fan.
E1313 Fan redundancy
lost.
Check fans.
Specified processor
VTT voltage regulator
has failed.
A power fault was
detected when powering
up the processor(s).
One of the memory
regulators has failed.
One of the on-board
voltage regulators has
failed.
RPM of specified fan is
outside of the intended
operating range.
The system is no longer
fan redundant. Another
fan failure would put the
system at risk of
overheating.
Reseat the processor(s).
See "Troubleshooting
Processors" on page 174.
If the problem persists,
see "Getting Help" on
page 187.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 187.
Reseat the memory
modules. See
"Troubleshooting System
Memory" on page 165.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 187.
See "Troubleshooting
System Cooling
Problems" on page 163.
Check LCD for
additional scrolling
messages. See
"Troubleshooting a Fan"
on page 164.
About Your System 29
Code Text Causes Corrective Actions
E1410 System Fatal
Error
detected.
E1414 CPU # temp
exceeding
range.
Check CPU
heatsink.
E1418 CPU # not
detected.
Check CPU
is seated
properly.
E141C Unsupported
CPU config.
Check CPU or
BIOS revision.
E141F CPU # protocol
error. Power
cycle AC.
Specified processor has an
internal error. The error
may or may not have
been caused by
the processor.
Specified processor is out
of acceptable
temperature range.
Specified processor is
missing or bad,
and the system is in an
unsupported
configuration.
Processors are in an
unsupported
configuration.
The system BIOS
has reported a processor
protocol error.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 187.
Ensure that the processor
heat sinks are properly
installed. See
"Troubleshooting
Processors" on page 174
and "Troubleshooting
System Cooling
Problems" on page 163.
Ensure that the specified
processor is properly
installed. See
"Troubleshooting
Processors" on page 174.
Ensure that your
processors match and
conform to the type
described in the processor
technical specifications
outlined in your system’s
Getting Started Guide.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 187.
30 About Your System
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