Dell R420, E18S001, E18S User Manual 2

Dell PowerEdge R420 Systems Owner's Manual

Regulatory Model: E18S Series Regulatory Type: E18S001

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

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Contents

1 About Your System......................................................................................................................9

Front-Panel Features And Indicators....................................................................................................................... 9

LCD Panel Features.................................................................................................................................................12

Home Screen....................................................................................................................................................13

Setup Menu......................................................................................................................................................13

View Menu....................................................................................................................................................... 14

Diagnostic Indicators..............................................................................................................................................14

Hard-Drive Indicator Patterns................................................................................................................................ 16

Back-Panel Features And Indicators..................................................................................................................... 17

NIC Indicator Codes................................................................................................................................................18

Power Indicator Codes...........................................................................................................................................18

Other Information You May Need...........................................................................................................................19

2 Using The System Setup And Boot Manager.......................................................................21

Choosing The System Boot Mode.......................................................................................................................... 21

Entering System Setup............................................................................................................................................22

Responding To Error Messages.......................................................................................................................22

Using The System Setup Navigation Keys.......................................................................................................22

System Setup Options.............................................................................................................................................23

System Setup Main Screen..............................................................................................................................23

System BIOS Screen........................................................................................................................................23

System Information Screen..............................................................................................................................23

Memory Settings Screen................................................................................................................................. 24

Processor Settings Screen.............................................................................................................................. 24

SATA Settings Screen......................................................................................................................................26

Boot Settings Screen....................................................................................................................................... 26

Integrated Devices Screen.............................................................................................................................. 27

Serial Communications Screen........................................................................................................................28

System Profile Settings Screen........................................................................................................................28

System Security Screen...................................................................................................................................29

Miscellaneous Settings....................................................................................................................................30

System And Setup Password Features.................................................................................................................. 30

Assigning A System And/Or Setup Password..................................................................................................31

Deleting Or Changing An Existing Setup Password.........................................................................................32

Using Your System Password To Secure Your System....................................................................................32

Operating With A Setup Password Enabled.................................................................................................... 32

Entering The UEFI Boot Manager...........................................................................................................................33

Using The Boot Manager Navigation Keys......................................................................................................33

Boot Manager Screen......................................................................................................................................34

UEFI Boot Menu............................................................................................................................................... 34

Embedded System Management............................................................................................................................34

iDRAC Settings Utility..............................................................................................................................................34

Entering The iDRAC Settings Utility..................................................................................................................35

Changing The Thermal Settings.......................................................................................................................35

3 Installing System Components................................................................................................37

Recommended Tools.............................................................................................................................................. 37

Front Bezel (Optional)............................................................................................................................................. 37

Installing The Front Bezel.................................................................................................................................37

Removing The Front Bezel................................................................................................................................38

Opening And Closing The System...........................................................................................................................38

Opening The System........................................................................................................................................ 38

Closing The System..........................................................................................................................................39

Inside The System...................................................................................................................................................39

Cooling Shroud....................................................................................................................................................... 42

Removing The Cooling Shroud.........................................................................................................................42

Installing The Cooling Shroud.......................................................................................................................... 43

System Memory......................................................................................................................................................43

General Memory Module Installation Guidelines............................................................................................ 45

Mode-Specific Guidelines................................................................................................................................45

Sample Memory Configurations.......................................................................................................................46

Removing Memory Modules............................................................................................................................ 48

Installing Memory Modules............................................................................................................................. 49

Hard Drives.............................................................................................................................................................50

Removing A 2.5 Inch Hard-Drive Blank............................................................................................................51

Installing A 2.5 Inch Hard-Drive Blank............................................................................................................. 51

Removing A 3.5 Inch Hard-Drive Blank............................................................................................................52

Installing A 3.5 Inch Hard-Drive Blank............................................................................................................. 52

Removing A Hot-Swap Hard Drive...................................................................................................................52

Installing A Hot-Swap Hard Drive.................................................................................................................... 53

Removing A Cabled Hard Drive........................................................................................................................54

Installing A Cabled Hard Drive.........................................................................................................................55

Removing A 2.5 Inch Hard Drive From A 3.5 Inch Hard-Drive Adapter............................................................55

Installing A 2.5 Inch Hard Drive Into A 3.5 Inch Hard-Drive Adapter...............................................................56

Removing A Hard Drive Or A Hard-Drive Adapter From A Hard-Drive Carrier................................................ 56

Installing A Hard Drive Or A Hard-Drive Adapter Into A Hard-Drive Carrier...................................................59

Optical Drive (Optional)...........................................................................................................................................60

Removing The Optical Drive In Hot-Swappable Hard-Drive Systems............................................................. 60

Installing The Optical Drive In Hot-Swappable Hard-Drive Systems...............................................................61

Removing The Optical Drive In Cabled Hard-Drive Systems........................................................................... 61

Installing The Optical Drive In Cabled Hard-Drive Systems.............................................................................62

Cooling Fans............................................................................................................................................................63

Removing A Cooling Fan...................................................................................................................................63

Installing A Cooling Fan....................................................................................................................................64

Internal USB Memory Key (Optional)..................................................................................................................... 65

Replacing The Internal USB Key......................................................................................................................65

Expansion Cards And Expansion-Card Risers........................................................................................................ 65

Expansion Card Installation Guidelines............................................................................................................66

Removing An Expansion Card.......................................................................................................................... 67

Installing An Expansion Card........................................................................................................................... 68

Removing Expansion-Card Risers 1 And 2....................................................................................................... 69

Installing Expansion-Card Risers 1 And 2........................................................................................................ 70

iDRAC Ports Card (Optional)................................................................................................................................... 70

Removing The iDRAC Ports Card......................................................................................................................71

Installing The iDRAC Ports Card.......................................................................................................................72

SD vFlash Card........................................................................................................................................................72

Replacing An SD vFlash Card...........................................................................................................................72

Internal Dual SD Module........................................................................................................................................ 73

Removing The Internal Dual SD Module..........................................................................................................73

Installing The Internal Dual SD Module........................................................................................................... 74

Internal SD Card..................................................................................................................................................... 75

Removing An Internal SD Card.........................................................................................................................75

Installing An Internal SD Card..........................................................................................................................75

Integrated Storage Controller Card........................................................................................................................ 75

Removing The Integrated Storage Controller Card..........................................................................................76

Installing The Integrated Storage Controller Card...........................................................................................77

Processors..............................................................................................................................................................77

Removing A Processor.....................................................................................................................................77

Installing A Processor......................................................................................................................................79

Power Supplies.......................................................................................................................................................80

Hot Spare Feature............................................................................................................................................ 81

Removing A Redundant Power Supply.............................................................................................................81

Installing A Redundant Power Supply..............................................................................................................82

Removing A Non-Redundant Power Supply.................................................................................................... 82

Installing A Non-Redundant Power Supply......................................................................................................83

Removing The Power Supply Blank................................................................................................................. 84

Installing The Power Supply Blank.................................................................................................................. 84

System Battery....................................................................................................................................................... 84

Replacing The System Battery.........................................................................................................................84

Hard-Drive Backplane............................................................................................................................................ 85

Removing The Hard-Drive Backplane..............................................................................................................86

Installing The Hard-Drive Backplane...............................................................................................................90

Control Panel Assembly..........................................................................................................................................90

Removing The Control Panel............................................................................................................................91

Installing The Control Panel............................................................................................................................. 92

Removing The Control-Panel Module.............................................................................................................. 93

Installing The Control-Panel Module............................................................................................................... 96

VGA Module............................................................................................................................................................97

Removing The VGA Module............................................................................................................................. 97

Installing The VGA Module...............................................................................................................................98

Power Distribution Board Shroud...........................................................................................................................98

Removing The Power Distribution Board Shroud............................................................................................ 98

Installing The Power Distribution Board Shroud............................................................................................. 99

Power Distribution Board..................................................................................................................................... 100

Removing The Power Distribution Board.......................................................................................................100

Installing The Power Distribution Board........................................................................................................101

System Board........................................................................................................................................................101

Removing The System Board.........................................................................................................................101

Installing The System Board.......................................................................................................................... 102

4 Troubleshooting Your System...............................................................................................105

Safety First—For You And Your System............................................................................................................... 105

Troubleshooting System Startup Failure.............................................................................................................. 105

Troubleshooting External Connections.................................................................................................................105

Troubleshooting The Video Subsystem................................................................................................................105

Troubleshooting A USB Device............................................................................................................................ 105

Troubleshooting A Serial I/O Device.................................................................................................................... 106

Troubleshooting A NIC..........................................................................................................................................106

Troubleshooting A Wet System............................................................................................................................107

Troubleshooting A Damaged System................................................................................................................... 107

Troubleshooting The System Battery................................................................................................................... 108

Troubleshooting Power Supplies..........................................................................................................................108

Troubleshooting Cooling Problems.......................................................................................................................108

Troubleshooting Cooling Fans.............................................................................................................................. 109

Troubleshooting System Memory.........................................................................................................................109

Troubleshooting An Internal USB Key..................................................................................................................110

Troubleshooting An SD Card................................................................................................................................ 110

Troubleshooting An Optical Drive.........................................................................................................................111

Troubleshooting A Tape Backup Unit...................................................................................................................111

Troubleshooting A Hard Drive.............................................................................................................................. 112

Troubleshooting A Storage Controller..................................................................................................................112

Troubleshooting Expansion Cards........................................................................................................................113

Troubleshooting Processors.................................................................................................................................114

5 Using System Diagnostics.....................................................................................................115

Dell Online Diagnostics.........................................................................................................................................115

Dell Embedded System Diagnostics.....................................................................................................................115

When To Use The Embedded System Diagnostics........................................................................................115

Running The Embedded System Diagnostics.................................................................................................115

System Diagnostic Controls........................................................................................................................... 116

6 Jumpers And Connectors......................................................................................................117

System Board Jumper Settings............................................................................................................................117

System Board Connectors....................................................................................................................................118

Disabling A Forgotten Password.......................................................................................................................... 119

7 Technical Specifications....................................................................................................... 121

8 System Messages...................................................................................................................127

LCD Messages......................................................................................................................................................127

Viewing LCD Messages................................................................................................................................. 127

Removing LCD Messages...............................................................................................................................127

System Error Messages........................................................................................................................................127

Warning Messages...............................................................................................................................................143

Diagnostic Messages...........................................................................................................................................143

Alert Messages.....................................................................................................................................................143

9 Getting Help..............................................................................................................................145

Contacting Dell..................................................................................................................................................... 145

About Your System

Front-Panel Features And Indicators

Figure 1. Front-Panel Features and Indicators—Four 3.5 Inch Hard-Drive System

Item Indicator, Button, or

Connector

1 Power-on indicator, power

button

2 NMI button

3 System identification button The identification buttons on the front and back panels

4 Video connector Allows you to connect a VGA display to the system.

Icon Description

The power-on indicator lights when the system power is on. The power button controls the power supply output to the system.

NOTE: On ACPI-compliant operating systems, turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off.

Used to troubleshoot software and device driver errors when running certain operating systems. This button can be pressed using the end of a paper clip.

Use this button only if directed to do so by qualified support personnel or by the operating system's documentation.

can be used to locate a particular system within a rack. When one of these buttons is pressed, the LCD panel on the front and the system status indicator on the back flashes until one of the buttons is pressed again.

Press to toggle the system ID on and off. If the system stops responding during POST, press and

hold the system ID button for more than five seconds to enter BIOS progress mode.

To reset iDRAC (if not disabled in F2 iDRAC setup) press and hold the button for more than 15 seconds.

5 LCD menu buttons Allows you to navigate the control panel LCD menu.

Item Indicator, Button, or

Icon Description

Connector

6 LCD panel Displays system ID, status information, and system error

messages. The LCD lights blue during normal system operation. The LCD lights amber when the system needs attention, and the LCD panel displays an error code followed by descriptive text.

NOTE: If the system is connected to a power source and an error is detected, the LCD lights amber regardless of whether the system is turned on or off.

7 USB connectors (2) Allows you to connect USB devices to the system. The

ports are USB 2.0-compliant.

8 Information tag A slide-out label panel which allows you to record system

information such as Service Tag, NIC, MAC address, and so on as per your need.

9 Optical drive (optional) One optional slim SATA DVD-ROM drive or DVD+/-RW

drive.

10 Hard drives Up to four 3.5 inch or 2.5 inch hot-swappable hard drives,

or SSDs.

Figure 2. Front-Panel Features and Indicators—Eight 2.5 Inch Hard-Drive System

Item Indicator, Button, or

Icon Description

Connector

1 Power-on indicator, power

button

The power-on indicator lights when the system power is on. The power button controls the power supply output to the system.

NOTE: On ACPI-compliant operating systems, turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off.

2 NMI button

Used to troubleshoot software and device driver errors when running certain operating systems. This button can be pressed using the end of a paper clip.

Use this button only if directed to do so by qualified support personnel or by the operating system's documentation.

3 System identification button The identification buttons on the front and back panels

can be used to locate a particular system within a rack.

Item Indicator, Button, or

Icon Description

Connector

When one of these buttons is pressed, the LCD panel on the front and the system status indicator on the back flashes until one of the buttons is pressed again.

Press to toggle the system ID on and off. If the system stops responding during POST, press and

hold the system ID button for more than five seconds to enter BIOS progress mode.

To reset iDRAC (if not disabled in F2 iDRAC setup) press and hold the button for more than 15 seconds.

4 USB connectors (2) Allows you to connect USB devices to the system. The

ports are USB 2.0-compliant.

5 Optical drive (optional) One optional ultra slim SATA DVD-ROM drive or DVD+/-

RW drive.

6 LCD menu buttons Allows you to navigate the control panel LCD menu.

7 LCD panel Displays system ID, status information, and system error

messages. The LCD lights blue during normal system operation. The LCD lights amber when the system needs attention, and the LCD panel displays an error code followed by descriptive text.

NOTE: If the system is connected to a power source and an error is detected, the LCD lights amber regardless of whether the system is turned on or off.

8 Information tag A slide-out label panel which allows you to record system

information such as Service Tag, NIC, MAC address, and so on as per your need.

9 Video connector Allows you to connect a VGA display to the system.

10 Hard drives Up to eight 2.5 inch hard drives, or SSDs.

Figure 3. Front-Panel Features and Indicators—Four 3.5 Inch Cabled Hard-Drive System

Item Indicator, Button, or

Icon Description

Connector

1 Power-on indicator, power

button

The power-on indicator lights when the system power is on. The power button controls the power supply output to the system.

Item Indicator, Button, or

Connector

Icon Description

NOTE: On ACPI-compliant operating systems, turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off.

2 NMI button

3 System identification button The identification buttons on the front and back panels

4 Video connector Allows you to connect a VGA display to the system.

5 Diagnostic indicators The diagnostic indicators light up to display error status.

6 USB connectors (2) Allows you to connect USB devices to the system. The

7 Information tag A slide-out label panel which allows you to record system

Used to troubleshoot software and device driver errors when running certain operating systems. This button can be pressed using the end of a paper clip.

Use this button only if directed to do so by qualified support personnel or by the operating system's documentation.

can be used to locate a particular system within a rack. When one of these buttons is pressed, the system status indicator on the back flashes until one of the buttons is pressed again.

Press to toggle the system ID on and off. If the system stops responding during POST, press and hold the system ID button for more than five seconds to enter BIOS progress mode.

To reset the iDRAC (if not disabled in F2 iDRAC setup) press and hold the button for more than 15 seconds.

ports are USB 2.0-compliant.

information such as Service Tag, NIC, MAC address, and so on as per your need.

8 Optical drive (optional) One optional slim SATA DVD-ROM drive or DVD+/-RW

drive.

9 Hard drives Up to four 3.5 inch cabled hard drives.

LCD Panel Features

NOTE: The LCD Panel feature is not available in a cabled hard-drive system.

The system's LCD panel provides system information and status and error messages to indicate when the system is operating correctly or when the system needs attention. See System Error Messages for information about specific error codes.

• The LCD backlight lights blue during normal operating conditions and lights amber to indicate an error condition.

• The LCD backlight is off when the system is in standby mode and can be turned on by pressing either the Select, Left, or Right button on the LCD panel.

• The LCD backlight remains off if LCD messaging is turned off through the iDRAC utility, the LCD panel, or other tools.

Figure 4. LCD Panel Features

Item Button Description 1 Left Moves the cursor back in one-step

increments.

2 Select Selects the menu item highlighted by

the cursor.

3 Right Moves the cursor forward in one-step

increments. During message scrolling:

• Press once to increase scrolling speed

• Press again to stop

• Press again to return to default scrolling speed

• Press again to repeat the cycle

Home Screen

The Home screen displays user-configurable information about the system. This screen is displayed during normal system operation when there are no status messages or errors. When the system is in standby mode, the LCD backlight turns off after five minutes of inactivity if there are no error messages. Press one of the three navigation buttons (Select, Left, or Right) to view the Home screen.

To navigate to the Home screen from another menu, continue to select the up arrow until the Home icon is displayed, and then select the Home icon.

From the Home screen, press the Select button to enter the main menu.

Setup Menu

NOTE: When you select an option in the Setup menu, you must confirm the option before proceeding to the next action.

Option Description

iDRAC Select DHCP or Static IP to configure the network mode. If Static IP is selected, the available

fields are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view domain addresses. Two separate DNS entries are available.

Set error Select SEL to display LCD error messages in a format that matches the IPMI description in the

SEL. This is useful when trying to match an LCD message with an SEL entry.

Option Description

Select Simple to display LCD error messages in a simplified user-friendly description. See System Error Messages for a list of messages in this format.

Set home Select the default information to be displayed on the LCD Home screen. See View Menu to see

the options and option items that can be set as the default on the Home screen.

View Menu

NOTE: When you select an option in the View menu, you must confirm the option before proceeding to the next action.

Option Description

iDRAC IP Displays the IPv4 or IPv6 addresses for the iDRAC7. Addresses include DNS (Primary and

Secondary), Gateway, IP, and Subnet (IPv6 does not have Subnet).

MAC Displays the MAC addresses for iDRAC, iSCSI, or Network devices.

Name Displays the name of the Host, Model, or User String for the system

Number Displays the Asset tag or the Service tag for the system.

Power Displays the power output of the system in BTU/hr or Watts. The display format can be

configured in the Set home submenu of the Setup menu.

Temperature Displays the temperature of the system in Celsius or Fahrenheit. The display format can be

configured in the Set home submenu of the Setup menu.

Diagnostic Indicators

The diagnostic indicators on the system front panel display error status during system startup.

NOTE: No diagnostic indicators are lit when the system is switched off. To start the system, plug it into a working power source and press the power button.

The following section describes system conditions and possible corrective actions associated with these indicators:

Health indicator

Condition Corrective Action

If the system is on, and in good health, the indicator lights solid blue.

The indicator blinks amber if the system is on or in standby, and any error exists (for example, a failed fan or hard drive)

None required.

See the System Event Log or system messages for the specific issue.

Invalid memory configurations can cause the system to halt at startup without any video output. See Getting Help.

Hard-drive indicator

Condition Corrective Action

The indicator lights green to indicate hard-drive activity..

Electrical indicator

Condition Corrective Action

The indicator blinks amber if the system experiences an electrical error (for example, voltage out of range, or a failed power supply or voltage regulator).

Temperature indicator

Condition Corrective Action

The indicator blinks amber if the system experiences a thermal error (for example, a temperature out of range or fan failure).

None required.

See the System Event Log or system messages for the specific issue. If it is due to a problem with the power supply, check the LED on the power supply. Re-seat the power supply by removing and reinstalling it. If the problem persists, see Getting Help.

Ensure that none of the following conditions exist:

• A cooling fan is removed or has failed.

• System cover, cooling shroud, EMI filler panel, memory-module blank, or back-filler bracket is removed.

• Ambient temperature is too high.

• External airflow is obstructed.

See Getting Help.

Memory indicator

Condition Corrective Action

The indicator blinks amber if a memory error occurs.

See the system event log or system messages for the location of the failed memory. Reinstall the memory device. If the problem persists, see Getting Help.

PCIe indicator

Condition Corrective Action

The indicator blinks amber if a PCIe card experiences an error.

Restart the system. Update any required drivers for the PCIe card. Re-install the card. If the problem persists, see Getting Help.

Hard-Drive Indicator Patterns

Figure 5. Hard-Drive Indicators

1. hard-drive activity indicator (green)

2. hard-drive status indicator (green and amber)

NOTE: If the hard drive is in Advanced Host Controller Interface (AHCI) mode, the status indicator (on the right side) does not function and remains off.

Drive-Status Indicator Pattern (RAID Only)

Blinks green two times per second

Off Drive ready for insertion or removal

Blinks green, amber, and off

Blinks amber four times per second

Blinks green slowly Drive rebuilding

Steady green Drive online

Condition

Identifying drive or preparing for removal

NOTE: The drive status indicator remains off until all hard drives are initialized after the system is turned on. Drives are not ready for insertion or removal during this time.

Predicted drive failure

Drive failed

Drive-Status Indicator Pattern (RAID Only)

Condition

Blinks green three seconds, amber three seconds, and off six seconds

Rebuild aborted

Back-Panel Features And Indicators

Figure 6. Back-Panel Features and Indicators

Item Indicator, Button, or

Connector

1 PCIe expansion card slot 1 Allows you to connect one low-profile PCI Express

2 vFlash card slot Allows you to connect the vFlash card.

3 iDRAC port (optional) Dedicated management port on the iDRAC Ports card.

Icon Description

expansion card.

4 Serial connector Allows you to connect a serial device to the system.

5 PCIe expansion card slot 2 Allows you to connect a full-height PCI Express expansion

card.

6 Video connector Allows you to connect a VGA display to the system.

7 Ethernet connectors (2) Integrated 10/100/1000 Mbps NIC connector.

8 USB connectors (2) Allows you to connect USB devices to the system. The

ports are USB 2.0-compliant.

9 System identification

connector

10 System identification button The identification buttons on the front and back panels

Connects the optional system status indicator assembly through the optional cable management arm.

can be used to locate a particular system within a rack. When one of these buttons is pressed, the system status indicator on the back flashes until one of the buttons is pressed again.

Press to toggle the system ID on and off. If the system stops responding during POST, press and hold the system ID button for more than five seconds to enter BIOS progress mode.

Item Indicator, Button, or

Connector

11 Power supply (PSU1) 350 W and 550 W

Icon Description

To reset the iDRAC (if not disabled in F2 iDRAC setup) press and hold the button for more than 15 seconds.

12 Power supply (PSU2)

NIC Indicator Codes

Figure 7. NIC Indicator

1. link indicator

2. activity indicator

Indicator Indicator Code

Link and activity indicators are off

Link indicator is green

The NIC is not connected to the network.

The NIC is connected to a valid network at its maximum port speed (1 Gbps or 10 Gbps).

NOTE: For non-redundant power supply units, there is only one power supply socket.

Link indicator is amber

Activity indicator is blinking green

The NIC is connected to a valid network at less than its maximum port speed.

Network data is being sent or received.

Power Indicator Codes

Each power supply has an illuminated translucent handle that serves as an indicator to show whether power is present or whether a power fault has occurred.

Figure 8. Power Supply Status Indicator

1. power supply status indicator/handle

Power Indicator Pattern

Not lit Power is not connected.

Green The handle indicator lights green indicating that a valid power source is connected to the

Flashing amber Indicates a problem with the power supply.

Flashing green When hot-adding a power supply, this indicates that the power supply is mismatched with the

Condition

power supply and that the power supply is operational.

CAUTION: When correcting a power supply mismatch, replace only the power supply with the flashing indicator. Swapping the opposite power supply to make a matched pair can result in an error condition and unexpected system shutdown. To change from a High Output configuration to a Low Output configuration or vice versa, you must power down the system.

CAUTION: AC power supplies support both 220 V and 110 V input voltages. When two identical power supplies receive different input voltages, they can output different wattages, and trigger a mismatch.

CAUTION: If two power supplies are used, they must be of the same type and have the same maximum output power.

other power supply (in terms of efficiency, feature set, health status, and supported voltage). Replace the power supply that has the flashing indicator with a power supply that matches the capacity of the other installed power supply.

Other Information You May Need

WARNING: See the safety and regulatory information that shipped with your system. Warranty information may be included within this document or as a separate document.

• The

Getting Started Guide

document is available online at www.dell.com/support/manuals.

• The rack documentation included with your rack solution describes how to install your system into a rack, if required.

provides an overview of setting up your system, and technical specifications. This

• Any media that ships with your system that provides documentation and tools for configuring and managing your system, including those pertaining to the operating system, system management software, system updates, and system components that you purchased with your system.

• For the full name of an abbreviation or acronym used in this document, see the Glossary at www.dell.com/support/ manuals.

NOTE: Always check for updates on www.dell.com/support/manuals and read the updates first because they often supersede information in other documents.

Using The System Setup And Boot Manager

System Setup enables you to manage your system hardware and specify BIOS-level options. The following keystrokes provide access to system features during startup:

Keystroke

<F2>

<F10>

<F11>

<F12>

From the System Setup, you can:

• Change the NVRAM settings after you add or remove hardware

• View the system hardware configuration

• Enable or disable integrated devices

• Set performance and power management thresholds

• Manage system security

Description Enters the System Setup.

Enters System Services, which opens the Dell Lifecycle Controller 2 (LC2). The Dell LC2 supports systems management features such as operating system deployment, hardware diagnostics, firmware updates, and platform configuration, using a graphical user interface. The exact LC2 feature set is determined by the iDRAC license purchased. For more information, see the Dell LC2 documentation.

Enters the BIOS Boot Manager or the Unified Extensible Firmware Interface (UEFI) Boot Manager, depending on the system's boot configuration

. Starts Preboot Execution Environment (PXE) boot.

You can access the System Setup using the:

• Standard graphical browser, which is enabled by default

• Text browser, which is enabled using Console Redirection

To enable Console Redirection, in System Setup, select System BIOS → Serial Communication screen → Serial Communication, select On with Console Redirection.

NOTE: By default, help text for the selected field is displayed in the graphical browser. To view the help text in the text browser, press <F1>.

Choosing The System Boot Mode

System Setup enables you to specify the boot mode for installing your operating system:

• BIOS boot mode (the default) is the standard BIOS-level boot interface.

• UEFI boot mode is an enhanced 64-bit boot interface based on Unified Extensible Firmware Interface (UEFI) specifications that overlays the system BIOS.

You must select the boot mode in the Boot Mode field of the Boot Settings screen of System Setup. Once you specify the boot mode, the system boots in the specified boot mode and you then proceed to install your operating system from that mode. Thereafter, you must boot the system in the same boot mode (BIOS or UEFI) to access the installed operating system. Trying to boot the operating system from the other boot mode will cause the system to halt at startup.

NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode.

NOTE: For the latest information on supported operating systems, go to dell.com/ossupport.

Entering System Setup

1. Turn on or restart your system.

2. Press <F2> immediately after you see the following message:

<F2> = System Setup

If your operating system begins to load before you press <F2>, allow the system to finish booting, and then restart your system and try again.

Responding To Error Messages

If an error message is displayed while the system is booting, make a note of the message. For more information, see System Error Messages.

NOTE: After installing a memory upgrade, it is normal for your system to display a message the first time you start your system.

Using The System Setup Navigation Keys

Keys Action

Up arrow Moves to the previous field.

Down arrow Moves to the next field.

<Enter> Allows you to type in a value in the selected field (if applicable) or follow the link in the field.

Spacebar Expands or collapses a drop-down menu, if applicable.

<Tab> Moves to the next focus area.

NOTE: For the standard graphics browser only.

<Esc> Moves to the previous page till you view the main screen. Pressing <Esc> in the main screen

displays a message that prompts you to save any unsaved changes and restarts the system.

<F1> Displays the System Setup help file.

NOTE: For most of the options, any changes that you make are recorded but do not take effect until you restart the system.

System Setup Options

System Setup Main Screen

NOTE: Press <Alt><F> to reset the BIOS or UEFI settings to their default settings.

Menu Item Description

System BIOS This option is used to view and configure BIOS settings.

iDRAC Settings This option is used to view and configure iDRAC settings.

Device Settings This option is used to view and configure device settings.

System BIOS Screen

NOTE: The options for System Setup change based on the system configuration.

NOTE: System Setup defaults are listed under their respective options in the following sections, where applicable.

Menu Item Description

System Information Displays information about the system such as the system model name, BIOS version, Service

Tag, and so on.

Memory Settings Displays information and options related to installed memory.

Processor Settings Displays information and options related to the processor such as speed, cache size, and so

on.

SATA Settings Displays options to enable or disable the integrated SATA controller and ports.

Boot Settings Displays options to specify the boot mode (BIOS or UEFI). Enables you to modify UEFI and BIOS

boot settings.

Integrated Devices Displays options to enable or disable integrated device controllers and ports, and to specify

related features and options.

Serial Communication Displays options to enable or disable the serial ports and specify related features and options.

System Profile Settings

System Security Displays options to configure the system security settings like, system password, setup

Miscellaneous Settings

Displays options to change the processor power management settings, memory frequency, and so on.

password, TPM security, and so on. It also enables or disables the power and NMI buttons on the system.

Displays options to change the system date, time, and so on.

System Information Screen

Menu Item

System Model Name Displays the system model name.

Description

Menu Item Description

System BIOS Version Displays the BIOS version installed on the system.

System Service Tag Displays the system Service Tag.

System Manufacturer Displays the name of system manufacturer.

System Manufacturer Contact Information

Displays the contact information of the system manufacturer.

Memory Settings Screen

Menu Item Description

System Memory Size Displays the amount of memory installed in the system.

System Memory Type Displays the type of memory installed in the system.

System Memory Speed

System Memory Voltage

Video Memory Displays the amount of video memory.

System Memory Testing

Memory Operating Mode

Displays the system memory speed.

Displays the system memory voltage.

Specifies whether system memory tests are run during system boot. Options are Enabled and Disabled. By default, the System Memory Testing option is set to Disabled.

Specifies the memory operating mode. The options available depending on the memory configuration of your system are Optimizer Mode, Advanced ECC Mode, Mirror Mode, Spare Mode, Spare with Advanced ECC Mode, and Dell Fault Resilient Mode. By default, the Memory Operating Mode option is set to Optimizer Mode.

NOTE: The Memory Operating Mode can have different defaults and available options based on the memory configuration.

NOTE: The Dell Fault Resilient Mode establishes an area of memory that is fault resilient. This mode can be used by an operating system that supports the feature to load critical applications or enables the operating system kernel to maximize system availability.

Node Interleaving If this field is Enabled, memory interleaving is supported if a symmetric memory configuration is

installed. If Disabled, the system supports Non-Uniform Memory architecture (NUMA) (asymmetric) memory configurations. By default, Node Interleaving option is set to Disabled.

Processor Settings Screen

Menu Item Description

Logical Processor Allows you to enable or disable logical processors and display the number of logical

processors. If the Logical Processor option is set to Enabled, the BIOS displays all the logical processors. If this option is set to Disabled, the BIOS only displays one logical processor per core. By default, the Logical Processor option is set to Enabled.

QPI Speed Allows you to set the QuickPath Interconnect data rate settings. By default, the QPI Speed

option is set to Maximum data rate.

Menu Item Description

NOTE: The QPI speed option displays only when both the processors are installed.

Alternate RTID (Requestor Transaction ID) Setting

Virtualization Technology

Adjacent Cache Line Prefetch

Hardware Prefetcher Allows you to enable or disable hardware prefetcher. By default, the Hardware Prefetcher

DCU Streamer Prefetcher

DCU IP Prefetcher Allows you to enable or disable Data Cache Unit IP prefetcher. By default, the DCU IP

Execute Disable Allows you enable or disable execute disable memory protection technology. By default, the

Logical Processor Idling

Number of Cores per Processor

Allows you to allocate more RTIDs to the remote socket increasing cache performance between the sockets or work in normal mode for NUMA. By default, the Alternate RTID (Requestor Transaction ID) Setting is set to Disabled.

Allows you to enable or disable the additional hardware capabilities provided for virtualization. By default, the Virtualization Technology option is set to Enabled.

Allows you to optimize the system for applications that require high utilization of sequential memory access. By default, the Adjacent Cache Line Prefetch option is set to Enabled. You can disable this option for applications that require high utilization of random memory access.

option is set to Enabled.

Allows you to enable or disable Data Cache Unit streamer prefetcher. By default, the DCU Streamer Prefetcher option is set to Enabled.

Prefetcher option is set to Enabled.

Execute Disable option is set to Enabled.

Allows you to enable or disable the OS capability to put logical processors in the idling state in order to reduce power consumption. By default, the option is set to Disabled.

Allows you to control the number of enabled cores in each processor. By default, the Number of Cores per Processor option is set to All.

Processor 64-bit Support

Processor Core Speed

Processor Bus Speed Displays the bus speed of the processors.

Processor 1

Family-ModelStepping

Brand Displays the brand name reported by the processor.

Level 2 Cache Displays the total L2 cache.

Level 3 Cache Displays the total L3 cache.

Number of Cores Displays the number of cores per processor.

Specifies if the processor(s) support 64-bit extensions.

Displays the maximum core frequency of the processor.

NOTE: The processor bus speed option displays only when both the processors are installed.

NOTE: The following settings are displayed for each processor installed in the system.

Displays the family, model and stepping of the processor as defined by Intel.

SATA Settings Screen

Menu Item Description

Embedded SATA Allows the embedded SATA to be set to Off, ATA, AHCI, or RAID mode. By default, Embedded

SATA is set to AHCI Mode.

Port A Auto enables BIOS support for the device attached to SATA port A. By default, Port A is set to

Auto.

Port B Auto enables BIOS support for the device attached to SATA port B. By default, Port B is set to

Auto.

Port C Auto enables BIOS support for the device attached to SATA port C. By default, Port C is set to

Auto.

Port D Auto enables BIOS support for the device attached to SATA port D. By default, Port D is set to

Auto.

Port E Auto enables BIOS support for the device attached to SATA port E. By default, Port E is set to

Auto.

NOTE: Ports A, B, C, and D are used for the backplane drives, and port E for the optical drive (CD/DVD).

Boot Settings Screen

Menu Item Description

Boot Mode Allows you to set the boot mode of the system.

CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not installed in the same boot mode.

If the operating system supports UEFI, you can set this option to UEFI. Setting this field to BIOS allows compatibility with non-UEFI operating systems. By default, the Boot Mode option is set to BIOS.

NOTE: Setting this field to UEFI disables BIOS Boot Settings menu. Setting this field to BIOS disables the UEFI Boot Settings menu.

Boot Sequence Retry Allows you to enable or disable the boot sequence retry feature. If this field is enabled and the

system fails to boot, the system reattempts the boot sequence after 30 seconds. By default, the Boot Sequence Retry option is set to Disabled.

BIOS Boot Settings Allows you to enable or disable BIOS Boot options.

NOTE: This option is enabled only if the boot mode is BIOS.

UEFI Boot Settings Allows you to enable or disable UEFI Boot options. The Boot options include IPv4 PXE and IPv6

PXE. By default, the UEFI PXE boot protocol is set to IPv4.

NOTE: This option is enabled only if the boot mode is UEFI.

One-Time Boot Allows you to enable or disable a one-time boot from a selected device.

Integrated Devices Screen

Menu Item Description

Integrated RAID Controller

User Accessible USB Ports

Internal USB Port Allows you to enable or disable the internal USB port. By default, the Internal USB Port option

Internal SD Card Port Enables or disables the system’s internal SD card port. By default, Internal SD Card Port option

Internal SD Card Redundancy

Integrated Network Card 1

OS Watchdog Timer Allows you to enable or disable the OS watchdog timer. When this field is enabled, the

Allows you to enable or disable the integrated RAID controller. By default, the Integrated RAID Controller option is set to Enabled.

Allows you enable or disable the user accessible USB ports. Selecting Only Back Ports On disables the front USB ports and selecting All Ports Off disables both front and back USB ports. By default, the User Accessible USB Ports option is set to All Ports On.

is set to On.

NOTE: This option is displayed only if IDSDM is installed on the system board.

If set to Mirror mode, data is written on both SD cards. If any one of the SD card fails, data is written to the active SD card. Data from this card is copied to the replacement SD card at the next boot. By default, Internal SD Card Redundancy option is set to Mirror.

NOTE: This option is displayed only if IDSDM is installed on the system board.

Allows you to enable or disable the integrated network card 1. By default, the Integrated Network Card 1 option is set to Enabled.

operating system initializes the timer and the OS watchdog timer helps in recovering the operating system. By default, the OS Watchdog Timer option is set to Disabled.

Embedded Video Controller

SR-IOV Global Enable Allows you to enable or disable the BIOS configuration of Single Root I/O Virtualization (SR-

Slot Disablement Allows you to enable or disable available PCIe slots on your system. The Slot Disablement

Memory Mapped I/O above 4 GB

Allows you to enable or disable the Embedded Video Controller. By default, the embedded video controller is Enabled.

IOV) devices. By default, the SR-IOV Global Enable option is set to Disabled.

feature controls the configuration of PCIe cards installed in the specified slot.

CAUTION: Slot disablement must be used only when the installed peripheral card is preventing booting into the Operating System or causing delays in system startup. If the slot is disabled, both the Option ROM and UEFI driver are disabled.

Allows you to enable support for PCIe devices that require large amounts of memory. By default, the option is set to Enabled.

Serial Communications Screen

Menu Item Description

Serial Communication Allows you to select serial communication devices (Serial Device 1 and Serial Device 2) in the

BIOS. BIOS console redirection can also be enabled and the port address used can be specified. By default, Serial Communication option is set to On without Console Redirection.

Serial Port Address Allows you to set the port address for serial devices. By default, the Serial Port Address option

is set to Serial Device 1=COM2, Serial Device 2=COM1.

NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use console redirection by SOL, configure the same port address for console redirection and the serial device.

External Serial Connector

Failsafe Baud Rate Displays the failsafe baud rate for console redirection. The BIOS attempts to determine the

Remote Terminal Type

Redirection After Boot

Allows you to associate the external serial connector to serial device 1, serial device 2, or remote access device. By default, the External Serial Connector option is set to Serial Device1.

NOTE: Only Serial Device 2 can be used for SOL. To use console redirection by SOL, configure the same port address for console redirection and the serial device.

baud rate automatically. This failsafe baud rate is used only if the attempt fails and the value must not be changed. By default, the Failsafe Baud Rate option is set to 115200.

Allows you to set the remote console terminal type. By default, the Remote Terminal Type option is set to VT 100/VT 220.

Allows you to enable or disable to the BIOS console redirection when the operating system is loaded. By default, the Redirection After Boot option is set to Enabled.

System Profile Settings Screen

Menu Item Description

System Profile Allows you to set the system profile. If you set the System Profile option to a mode other than

Custom, the BIOS automatically sets the rest of the options. You can only change the rest of the options if the mode is set to Custom. By default, the System Profile option is set to Performance Per Watt Optimized (DAPC). DAPC is Dell Active Power Controller.

NOTE: The following parameters are available only when the System Profile is set to Custom.

CPU Power Management

Memory Frequency Allows you to set the memory frequency. By default, the Memory Frequency option is set to

Turbo Boost Allows you to enable or disable the processor to operate in turbo boost mode. By default, the

C1E Allows you to enable or disable the processor to switch to a minimum performance state when

Allows you to set the CPU power management. By default, the CPU Power Management option is set to System DBPM (DAPC). DBPM is Demand-Based Power Management.

Maximum Performance.

Turbo Boost option is set to Enabled.

it is idle. By default, the C1E option is set to Enabled.

Menu Item Description

C States Allows you to enable or disable the processor to operate in all available power states. By

default, the C States option is set to Enabled.

Monitor/Mwait Allows you to enable Monitor/Mwait instructions in the processor. By default, the Monitor/

Mwait option is set to Enabled for all system profiles, except Custom.

NOTE: This option can be disabled only if the C States option in Custom mode is disabled.

NOTE: When C States is enabled in Custom mode, changing the Monitor/Mwait setting does not impact system power/performance.

Memory Patrol Scrub Allows you to set the memory patrol scrub frequency. By default, the Memory Patrol Scrub

option is set to Standard.

Memory Refresh Rate Allows you to set the memory refresh rate. By default, the Memory Refresh Rate option is set to

1x.

Memory Operating Voltage

Collaborative CPU Performance Control

Allows you to set the DIMM voltage selection. When set to Auto, the system automatically sets the system voltage to the optimal setting based on the DIMM capacity and the number of DIMMs installed. By default, the Memory Operating Voltage option is set to Auto.

When set to enabled, the CPU power management is controlled by the OS DBPM and the System DBPM (DAPC). By default, the option is set to Disabled

System Security Screen

Menu Item Description

Intel AES-NI The Intel AES-NI option improves the speed of applications by performing encryption and

decryption using the Advanced Encryption Standard Instruction Set and is set to Enabled by default.

System Password Allows you to set the system password. This option is set to Enabled by default and is read-only

if the password jumper is not installed in the system.

Setup Password Allows you to set the setup password. This option is read-only if the password jumper is not

installed in the system.

Password Status Allows you to lock the system password. By default, the Password Status option is set to

Unlocked.

TPM Security Allows you to control the reporting mode of the Trusted Platform Module (TPM). By default, the

TPM Security option is set to Off. You can only modify the TPM Status, TPM Activation , and Intel TXT fields if the TPM Status field is set to either On with Pre-boot Measurements or On without Pre-boot Measurements.

TPM Activation Allows you to change the operational state of the TPM. By default, the TPM Activation option is

set to No Change.

TPM Status Displays the TPM status.

TPM Clear

CAUTION: Clearing the TPM results in loss of all keys in the TPM. The loss of TPM keys may affect booting to the operating system.

Allows you to clear all the contents of the TPM. By default, the TPM Clear option is set to No.

Menu Item Description

Intel TXT Allows you enable or disable Intel Trusted Execution Technology. To enable Intel TXT,

Virtualization Technology must be enabled and TPM Security must be Enabled with Pre-boot measurements. By default, the Intel TXT option is set to Off.

BIOS Update Control Allows you to update the BIOS using either DOS or UEFI shell-based flash utilities. For

environments that do not require local BIOS updates, it is recommended to set this field to Disabled. By default, the BIOS Update Control option is set to Unlocked.

NOTE: BIOS updates using Dell Update Package are not affected by this option.

Power Button Allows you to enable or disable the power button on the front of the system. By default, the

Power Button option is set to Enabled.

NMI Button Allows you to enable or disable the NMI button on the front of the system. By default, the NMI

Button option is set to Disabled.

AC Power Recovery Allows you to set how the system reacts after AC power is restored to the system. By default,

the AC Power Recovery option is set to Last.

AC Power Recovery Delay

User Defined Delay (60s to 240s)

Allows you to set how the system supports staggering of power up after AC power is restored to the system. By default, the AC Power Recovery Delay option is set to Immediate.

Allows you to set the User Defined Delay when the User Defined option for AC Power Recovery Delay is selected.

Miscellaneous Settings

Menu Item Description

System Time Allows you to set the time on the system.

System Date Allows you to set the date on the system.

Asset Tag Displays the asset tag and allows you to modify it for security and tracking purposes.

Keyboard NumLock Allows you to set whether the system boots with the NumLock enabled or disabled. By default

the Keyboard NumLock is set to On.

NOTE: This field does not apply to 84-key keyboards.

Report Keyboard Errors

F1/F2 Prompt on Error Allows you to enable or disable the F1/F2 prompt on error. By default, F1/F2 Prompt on Error is

In-System Characterization

Allows you to set whether keyboard-related error messages are reported during system boot. By default, the Report Keyboard Errors field is set to Report.

set to Enabled.

This field enables or disables In-System Characterization. By default, In-System Characterization is set to Enabled.

System And Setup Password Features

You can create a system password and a setup password to secure your system. To enable creation of the system and setup password, the password jumper must be set to enabled. For more information on the password jumper settings, see System Board Jumper Settings.

+ 115 hidden pages

Dell R420, E18S001, E18S User Manual 2

Specifications and Main Features

Frequently Asked Questions

User Manual

About Your System

Front-Panel Features And Indicators

LCD Panel Features

Home Screen

Setup Menu

View Menu

Diagnostic Indicators

Hard-Drive Indicator Patterns

Back-Panel Features And Indicators

NIC Indicator Codes

Power Indicator Codes

Other Information You May Need

Using The System Setup And Boot Manager

Choosing The System Boot Mode

Entering System Setup

Responding To Error Messages

Using The System Setup Navigation Keys

System Setup Options

System Setup Main Screen

System BIOS Screen

System Information Screen

Memory Settings Screen

Processor Settings Screen

SATA Settings Screen

Boot Settings Screen

Integrated Devices Screen

Serial Communications Screen

System Profile Settings Screen

System Security Screen

Miscellaneous Settings

System And Setup Password Features