Dell R410 User Manual

Dell™ PowerEdge™

R410 Systems

Hardware Owner’s

Manual

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

____________________

Information in this document is subject to change without notice.
© 2009 Dell Inc. All rights reserved.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, and P owerEdge are trademarks of Dell Inc.; Intelis
a registered trademark of Intel Corporation in the U.S. and other countries; Microsoft, Windows, and
Windows Server are either trademarks or registered trademarks of Microsoft Corporation in the United
States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.

April 2009 Rev. A00

Contents

1 About Your System . . . . . . . . . . . . . . . . . . . 9

Accessing System Features During Startup. . . . . . . . 9

Front-Panel Features and Indicators

LCD Panel Features (Optional)

Hard Drive Status Indicators

. . . . . . . . . . . . . . 12

. . . . . . . . . . . . . . 16

Back-Panel Features and Indicators

Guidelines for Connecting
Optional External Devices

NIC Indicator Codes

Power Indicator Codes

Diagnostic Lights (Optional)

LCD Status Messages (Optional)

System Messages

Warning Messages

Diagnostics Messages

Alert Messages

. . . . . . . . . . . . . . . . . . . . . 55

. . . . . . . . . . . . . . . . 19

. . . . . . . . . . . . . . . . . . . 19

. . . . . . . . . . . . . . . . . 20

. . . . . . . . . . . . . . . 21

. . . . . . . . . . . . 23

. . . . . . . . . . . . . . . . . . . . 37

. . . . . . . . . . . . . . . . . . . 55

. . . . . . . . . . . . . . . . . 55

. . . . . . . . . . 10

. . . . . . . . . . 17

Contents 3

2 Using the System Setup Program

and UEFI Boot Manager

Choosing the System Boot Mode . . . . . . . . . . . . 57

. . . . . . . . . . . . . 57

Entering the System Setup Program

System Setup Options

. . . . . . . . . . . . . . . . . . 59

Entering the UEFI Boot Manager

System and Setup Password Features

Embedded System Management

. . . . . . . . . . . 58

. . . . . . . . . . . . . 69

. . . . . . . . . . 71

. . . . . . . . . . . . . 75

Baseboard Management Controller
Configuration

iDRAC Configuration Utility

. . . . . . . . . . . . . . . . . . . . . . . 76

. . . . . . . . . . . . . . . 76

3 Installing System Components . . . . . . . 79

Recommended Tools . . . . . . . . . . . . . . . . . . . 79

Inside the System

Removing and Replacing the
Optional Front Bezel

Opening and Closing the System

. . . . . . . . . . . . . . . . . . . . . 79

. . . . . . . . . . . . . . . . . . . 81

. . . . . . . . . . . . 82

4 Contents

Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 84

Power Supplies

Expansion Cards

Integrated Storage Controller Card

Expansion-Card Riser

. . . . . . . . . . . . . . . . . . . . . 92

. . . . . . . . . . . . . . . . . . . . . 96

. . . . . . . . . . . 99

. . . . . . . . . . . . . . . . . 102

Internal USB Memory Key . . . . . . . . . . . . . . . . 104

System Board Shroud

. . . . . . . . . . . . . . . . . . 105

Integrated Dell Remote Access Controller 6
(iDRAC6) Express Card (Optional)

. . . . . . . . . . . . 107

Integrated Dell Remote Access Controller 6
(iDRAC6) Enterprise Card (Optional)

VFlash Media (Optional)

Cooling Fans

. . . . . . . . . . . . . . . . . . . . . . . 112

. . . . . . . . . . . . . . . . . 112

. . . . . . . . . . 109

Optical Drive . . . . . . . . . . . . . . . . . . . . . . . 114

RAID Battery (Optional)

System Memory

Processors

. . . . . . . . . . . . . . . . . . . . . . . . 126

System Battery

. . . . . . . . . . . . . . . . . 117

. . . . . . . . . . . . . . . . . . . . . 119

. . . . . . . . . . . . . . . . . . . . . . 130

Control Panel Assembly-LED/LCD
(Service-Only Procedure) (Optional)

SAS Backplane (Service-Only Procedure)

. . . . . . . . . . 132

. . . . . . . 136

Power Distribution Board
(Service-Only Procedure)

System Board (Service-Only Procedure)

. . . . . . . . . . . . . . . . 138

. . . . . . . . 140

4 Troubleshooting Your System . . . . . . . . 145

Safety First—For You and Your System . . . . . . . . . 145

Troubleshooting System Startup Failure

Troubleshooting External Connections

. . . . . . . . 145

. . . . . . . . . 145

Contents 5

Troubleshooting the Video Subsystem. . . . . . . . . 146

Troubleshooting a USB Device

Troubleshooting a Serial I/O Device

Troubleshooting a NIC

Troubleshooting a Wet System

Troubleshooting a Damaged System

Troubleshooting the System Battery

. . . . . . . . . . . . 146

. . . . . . . . . . 147

. . . . . . . . . . . . . . . . . 147

. . . . . . . . . . . . . 148

. . . . . . . . . . 149

. . . . . . . . . . 150

Troubleshooting Power Supplies . . . . . . . . . . . 151

Troubleshooting System Cooling Problems

Troubleshooting a Fan

Troubleshooting System Memory

. . . . . . . . . . . . . . . . . 152

. . . . . . . . . . . 152

Troubleshooting an Internal USB Key

Troubleshooting an Optical Drive

. . . . . . . . . . . 155

Troubleshooting an External Tape Drive

Troubleshooting a Hard Drive

. . . . . . . . . . . . . 156

. . . . . . 151

. . . . . . . . . 154

. . . . . . . . 155

5 Running the System Diagnostics . . . . . . 163

6 Contents

Troubleshooting a SAS or SAS RAID Controller

Troubleshooting Expansion Cards

. . . . . . . . . . . 159

. . . . 158

Troubleshooting the Microprocessors . . . . . . . . 160

Using Dell™ Diagnostics . . . . . . . . . . . . . . . 163

Embedded System Diagnostics Features

. . . . . . . 163

When to Use the Embedded System
Diagnostics

. . . . . . . . . . . . . . . . . . . . . . . 164

Running the Embedded System Diagnostics

Embedded System Diagnostics Testing Options

Using the Custom Test Options

. . . . . . . . . . . . . 165

. . . . . . 164

. . . . 165

6 Getting Help. . . . . . . . . . . . . . . . . . . . . . 167

Contacting Dell . . . . . . . . . . . . . . . . . . . . . 167

7 Jumpers and Connectors . . . . . . . . . . . 169

System Board Jumpers . . . . . . . . . . . . . . . . . 169

System Board Connectors

Disabling a Forgotten Password

. . . . . . . . . . . . . . . . 170

. . . . . . . . . . . . 172

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Index

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Contents 7

8 Contents

About Your System

Accessing System Features During Startup

The following keystrokes provide access to system features during startup.

Keystroke Description

<F2> Enters the System Setup program. See "Using the System Setup

Program and UEFI Boot Manager" on page 57.

<F10> Enters System Services, which opens the Unified Server Configurator.

The Unified Server Configurator allows you to access utilities such as
embedded system diagnostics. For more information, see the Unified
Server Configurator documentation.

<F11> Enters the BIOS Boot Manager or the UEFI Boot Manager, depending

on the system’s boot configuration. See "Using the System Setup
Program and UEFI Boot Manager" on page 57.

<F12> Starts PXE boot.

<Ctrl+E> Enters the Baseboard Management Controller (BMC) or iDRAC

Configuration Utility, which allows access to the system event log (SEL)
and configuration of remote access to the system. For more information,
see the BMC or iDRAC user documentation.

<Ctrl+C> Enters the SAS Configuration Utility. See your SAS adapter

documentation for more information.

<Ctrl+R> Enters the RAID configuration utility. For more information, see the

documentation for your SAS RAID card.

<Ctrl+S> Enters the utility to configure NIC settings for PXE boot. For more

information, see the documentation for your integrated NIC.

About Your System 9

Front-Panel Features and Indicators

Figure 1-1. Front-Panel Features and Indicators

1 2

34

8

7

6

5

9

10

Item Indicator, Button, or

Connector

1 Power-on indicator,

power button

Icon Description

The power-on indicator lights when the
system power is on.

The power button controls the
DC power supply output to the system.
When the optional system bezel is
installed, the power button is not
accessible.

NOTE: When powering on the system,

the video monitor can take from several
seconds to over 2 minutes to display an
image, depending on the amount of
memory installed in the system.

NOTE: On ACPI-compliant operating

systems, turning off the system using the
power button causes the system to
perform a graceful shutdown before
power to the system is turned off.

NOTE: To force an ungraceful shutdown,

press and hold the power button for
five seconds.

10 About Your System

Item Indicator, Button, or

Connector

2 NMI button Used to troubleshoot software and

3 Video connector Connects a monitor to the system.

4 LCD menu buttons Allows you to navigate the control panel

5 LED or LCD panel

Icon Description

device driver errors when using certain
operating systems. This button can be
pressed using the end of a paper clip.

Use this button only if directed to do so
by qualified support personnel or by the
operating system's documentation.

LCD menu.

NOTE: Depending on the configuration,

your system may have either LED
diagnostic indicators or an LCD panel.

LED panel: The four diagnostic
indicator lights display error codes
during system startup. See "Diagnostic
Lights (Optional)" on page 21.

LCD panel: Provides system ID, status
information, and system error messages.

The LCD lights during normal system
operation. Both the systems management
software and the identification buttons
located on the front and back of the
system can cause the LCD to flash blue
to identify a particular system.

The LCD lights amber when the system
needs attention, and the LCD panel
displays an error code followed by
descriptive text.

NOTE: If the system is connected to

AC power and an error has been
detected, the LCD lights amber
regardless of whether the system
has been powered on.

About Your System 11

Item Indicator, Button, or

Connector

6 System identification

button

7 USB connectors (2) Connects USB devices to the system.

8 Hard drives (4) Up to four 2.5-inch in 3.5-inch HDD hot

9 System identification

panel

10 Optical drive

(optional)

Icon Description

The identification buttons on the front
and back panels can be used to locate
a particular system within a rack.
When one of these buttons is pushed,
the LCD panel on the front and the blue
system status indicator on the back blink
until one of the buttons is pushed again.

The ports are USB 2.0-compliant.

swap carrier or up to four 3.5-inch
cabled/hot swap.

A slide-out panel for system information
including the Express Service tag,
embedded NIC MAC address, and
iDRAC6 Enterprise card MAC address.

One optional slim-line SATA
DVD-ROM drive or DVD+/-RW drive.

NOTE: DVD devices are data only.

LCD Panel Features (Optional)

The system's LCD panel provides system information and status and error
messages to signify when the system is operating correctly or when the system
needs attention. See "LCD Status Messages (Optional)" on page 23 for
information on specific status codes.

The LCD backlight lights blue during normal operating conditions and lights
amber to indicate an error condition. When the system is in standby mode,
the LCD backlight will switch off after five minutes of inactivity, and can be
turned on by pressing the Select button on the LCD panel. The LCD
backlight will remain off if LCD messaging is turned off through the BMC or
iDRAC utility, the LCD panel, or other tools.

12 About Your System

Figure 1-2. LCD Panel Features

1

Item Buttons Description

1 Left Moves the cursor back in one-step increments.

2 Select Selects the menu item highlighted by the

3 Right Moves the cursor forward in one-step

4 System ID Turns the system ID mode on and off. (LCD

2

3

cursor.

increments.

During message scrolling:

• Press once to increase scrolling speed.

• Press again to stop.

• Press again to return to default scrolling.

• Press again to repeat the cycle.

panel flashes blue) after "system ID mode on".

Press quickly to toggle the system ID on and
off. If the system hangs during POST, press and
hold the system ID button for more than
five seconds to enter BIOS Progress mode.

4

Home Screen

The Home screen displays user-configurable information about the system.
This screen is displayed during normal system operation when there are no
status messages or errors present. When the system is in standby mode,
the LCD backlight will turn off after five minutes of inactivity if there are
no error messages. Press one of the three navigation buttons (Select, Left,
or Right) to view the Home screen.

About Your System 13

To navigate to the Home screen from another menu, continue to select the
up arrow until the Home icon is displayed, and then select the
Home icon.

Setup Menu

Option Description

BMC or DRAC

NOTE: If an iDRAC6 Express

card is installed on the
system, the BMC option is
replaced by DRAC.

Set error Select SEL to display LCD error messages in a format

Set home Select the default information to be displayed on the

Select DHCP or Static IP to configure the network
mode. If Static IP is selected, the available fields are IP,
Subnet (Sub), and Gateway (Gtw). Select Setup DNS to
enable DNS and to view domain addresses. Two separate
DNS entries are available.

that matches the IPMI description in the SEL. This can
be useful when trying to match an LCD message with an
SEL entry.

Select Simple to display LCD error messages in a more
user-friendly description. See "LCD Status Messages
(Optional)" on page 23 for a list of messages in this
format.

LCD Home screen. See "View Menu" on page 15 to see
the options and option items that can be selected to
display by default on the Home screen.

14 About Your System

View Menu

Option Description

BMC IP or DRAC IP

NOTE: If an iDRAC6 Express

card is installed on the
system, the BMC IP option is
replaced by DRAC IP.

MAC Displays the MAC addresses for DRAC, iSCSIn, or NETn.

Name Displays the name of the Host, Model, or User String for

Number Displays the Asset tag or the Service tag for the system.

Power Displays the power output of the system in BTU/hr or

Temperature Displays the temperature of the system in Celsius or

Displays the IPv4 or IPv6 addresses for the optional
iDRAC6. Addresses include DNS (Primary and Secondary),
Gateway, IP, and Subnet (IPv6 does not have Subnet).

NOTE: BMC IP supports only IPv4 addresses.

NOTE: If the iDRAC6 Express card is not installed on the

system, the MAC option displays the MAC addresses for
BMC, iSCSIn, or NETn.

the system.

Watts. The display format can be configured in the "Set
home" submenu of the Setup menu (see "Setup Menu"
on page 14).

Fahrenheit. The display format can be configured in the
"Set home" submenu of the Setup menu (see "Setup
Menu" on page 14).

About Your System 15

Hard Drive Status Indicators

Figure 1-3. Hard Drive Indicators

1

1 drive-activity indicator (green) 2 drive-status indicator (green and amber)

Drive-Status Indicator Pattern (RAID Only) Condition

Blinks green two times per second Identify drive/preparing for removal

Off Drive ready for insertion or removal

2

NOTE: The drive status indicator remains

off until all hard drives are initialized after
system power is applied. Drives are not
ready for insertion or removal during this
time.

Blinks green, amber, and off Drive predicted failure

16 About Your System

Drive-Status Indicator Pattern (RAID Only) Condition

Blinks amber four times per second Drive failed

Blinks green slowly Drive rebuilding

Steady green Drive online

Blinks green three seconds, amber three
seconds, and off six seconds.

Rebuild aborted

Back-Panel Features and Indicators

Figure 1-4 shows the controls, indicators, and connectors located on the
system's back panel.

Figure 1-4. Back-Panel Features and Indicators

5

2

1

Item Indicator, Button, or

Connector

1 serial connector Connects a serial device to the system.

2 video connector Connects a VGA display to the system.

3 VFlash media slot

(optional)

4 iDRAC6 Enterprise

port (optional)

5 USB connectors (2) Connects USB devices to the system.

6 Ethernet connectors

(2)

46

3

Icon Description

7

9

8

Connects an external SD memory card
for the optional iDRAC6 Enterprise
card.

Dedicated management port for the
optional iDRAC6 Enterprise card.

The ports are USB 2.0-compliant.

Embedded 10/100/1000 NIC
connectors.

11

10

12

About Your System 17

Item Indicator, Button, or

Connector

7 PCIe slot 1 PCI Express (generation 2) x16-wide

8 Active ID CMA

connector

9 System status

indicator light

10 system identification

button

11 power supply 1(PS1) 500-W power supply (redundant).

12 power supply 2(PS2) 500-W power supply (redundant) or

Icon Description

expansion slot (full-height,
half-length).

Connector for attaching a system
indicator extension cable that is used
on a cable management arm.

Lights blue during normal
system operation.

Both the systems management software
and the identification buttons located
on the front and back of the system can
cause the indicator to flash blue to
identify a particular system.

Lights amber when the system needs
attention due to a problem.

Turns the system ID modes on and off.

The identification buttons on the front
and back panels can be used to locate a
particular system within a rack. When
one of these buttons is pushed, the
LCD panel on the front and the system
status indicator on the chassis back
panel light blue until one of the
buttons is pushed again.

480-W power supply (non-redundant).

18 About Your System

Guidelines for Connecting Optional External Devices

• Turn off power to the system and external devices before attaching a new
external device. Turn on any external devices before turning on the system
(unless the documentation for the device specifies otherwise).

• Ensure that the appropriate driver for the attached device has been
installed on the system.

• If necessary to enable ports on your system, use the System Setup program.
S

ee "Using the System Setup Program and UEFI Boot Manager

page 57

.

" on

NIC Indicator Codes

Figure 1-5. NIC Indicators

1

1 link indicator 2 activity indicator

2

Indicator Indicator Code

Link and activity
indicators are off

Link indicator is green The NIC is connected to a valid link partner on the

Link indicator is amber The NIC is connected to a valid network link at 10/100

Activity indicator is
amber blinking

The NIC is not connected to the network.

network.

Mbps.

Network data is being sent or received.

About Your System 19

Power Indicator Codes

An LED indicator on the power button indicates when power is supplied to
the system and the system is operational.

The power supplies have an indicator that shows whether power is present or
whether a power fault has occurred.

• Not lit — AC power is not connected.

• Green — In standby mode, indicates that a valid AC source is connected to
the power supply, and that the power supply is operational. When the system
is on, it also indicates that the power supply is providing DC power to the
system.

• Amber — Indicates a problem with the power supply.

• Alternating green and amber — When hot-adding a power supply, this
indicates that the power supply is mismatched with the other power supply
(a high output power supply and a Energy Smart power supply are installed in
the same system). Replace the power supply that has the flashing indicator with
a power supply that matches the capacity of the other installed power supply.

Figure 1-6. Power Supply Status Indicator

1 power supply status

20 About Your System

1

Diagnostic Lights (Optional)

The four diagnostic indicator lights on the system front panel display error
codes during system startup. Table 1-1 lists the causes and possible corrective
actions associated with these codes. A highlighted circle indicates the light is
on; a non-highlighted circle indicates the light is off.

NOTE: The diagnostic LEDs are not present when the system is equipped with an

LCD display.

Table 1-1. Diagnostic Indicator Codes (Optional)

Code Causes Corrective Action

The system is in a normal
off condition or a possible
pre-BIOS failure has
occurred.

The diagnostic lights are
not lit after the system
successfully boots to the
operating system.

The system is in a normal
operating condition after
POST.

BIOS checksum failure
detected; system is in
recovery mode.

Possible processor failure. See "Troubleshooting the

Plug the system into a working
electrical outlet and press the
power button.

Information only.

See "Getting Help" on page 167.

Microprocessors" on page 160.

Memory failure. See "Troubleshooting System

Memory" on page 152.

Possible expansion card
failure.

Possible video failure. See "Getting Help" on page 167.

See "Troubleshooting Expansion
Cards" on page 159.

About Your System 21

Table 1-1. Diagnostic Indicator Codes (Optional) (continued)

Code Causes Corrective Action

hard drive failure. Ensure that the diskette drive and

hard drive are properly connected.
See "Hard Drives" on page 84 for
information on the drives
installed in your system.

Possible USB failure. See "Troubleshooting a USB

Device" on page 146.

No memory modules
detected.

System board failure. See "Getting Help" on page 167.

Memory configuration
error.

Possible system board
resource and/or system
board hardware failure.

Possible system resource
configuration error.

Other failure. Ensure that the diskette drive,

See "Troubleshooting System
Memory" on page 152.

See "Troubleshooting System
Memory" on page 152.

See "Getting Help" on page 167.

See "Contacting Dell" on
page 167.

optical drive, and hard drives are
properly connected. See
"Troubleshooting Your System" on
page 145 for the appropriate drive
installed in your system. If the
problem persists, see "Getting
Help" on page 167.

22 About Your System

LCD Status Messages (Optional)

The system's control panel LCD provides status messages to signify when the
system is operating correctly or when the system needs attention.

The LCD lights blue to indicate a normal operating condition, and lights
amber to indicate an error condition. The LCD scrolls a message that
includes a status code followed by descriptive text. The table that follows
provides a listing of LCD status messages and the probable cause for each
message. The LCD messages refer to events recorded in the System Event
Log (SEL). For information on the SEL and configuring system management
settings, see the systems management software documentation.

NOTE: If your system fails to boot, press the System ID button for at least five

seconds until an error code appears on the LCD. Record the code, then see "Getting
Help" on page 167.

Table 1-2. LCD Status Messages (Optional)

Code Text Causes Corrective Actions

N/A SYSTEM NAME

E1000 Failsafe

voltage error.
Contact
support.

A 62-character string that
can be defined by the user
in the System Setup
program.

SYSTEM NAME

The
displays under the
following conditions:

• The system is
powered on.

• The power is off and
active errors are
displayed.

Check the system event
log for critical failure
events.

This message is for
information only.

You can change the
system ID and name in
the System Setup
program. See "Using the
System Setup Program
and UEFI Boot Manager"
on page 57.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 167.

About Your System 23

Table 1-2. LCD Status Messages (Optional) (continued)

Code Text Causes Corrective Actions

E1114 Ambient Temp

exceeds
allowed range.

E1116 Memory

disabled, temp
above range.
Power cycle
AC.

E1210 Motherboard

battery
failure. Check
battery.

E1211 RAID

Controller
battery
failure. Check
battery.

E1216 3.3V Regulator

failure.
Reseat PCIe
cards.

E1229 CPU # VCORE

Regulator
failure.
Reseat CPU.

Ambient temperature has
a reached a point outside
of the allowed range.

Memory has exceeded
allowable temperature and
has been disabled to
prevent damage to the
components.

CMOS battery is missing
or the voltage is outside of
the allowable range.

RAID battery is either
missing, bad, or unable to
recharge due to thermal
issues.

3.3V voltage regulator has
failed.

Specified processor
VCORE voltage regulator
has failed.

See "Troubleshooting
System Cooling
Problems" on page 151.

Remove AC power to the
system for 10 seconds and
restart the system.

See "Troubleshooting
System Cooling
Problems" on page 151.
If the problem persists,
see "Getting Help" on
page 167.

See "Troubleshooting the
System Battery" on
page 150.

Reseat the RAID battery
connector. See "Installing
the RAID Battery" on
page 118, and
"Troubleshooting System
Cooling Problems" on
page 151.

Remove and reseat the
PCIe expansion cards.
If the problem persists,
see "Troubleshooting
Expansion Cards" on
page 159.

Reseat the processor(s).
See "Troubleshooting the
Microprocessors" on
page 160.

If the problem persists,
see "Getting Help" on
page 167.

24 About Your System

Table 1-2. LCD Status Messages (Optional) (continued)

Code Text Causes Corrective Actions

E122A CPU # VTT

Regulator
failure.
Reseat CPU.

E122C CPU Power

Fault. Power
cycle AC.

E122D Memory

Regulator #
Failed. Reseat
DIMMs.

E122E On-board

regulator
failed. Call
support.

E1310 Fan ## RPM

exceeding
range. Check
fan.

E1311 Fan module ##

RPM exceeding
range. Check
fan.

Specified processor VTT
voltage regulator has
failed.

A power fault was
detected when powering
up the processor(s).

One of the memory
regulators has failed.

One of the on-board
voltage regulators failed.

RPM of specified fan is
outside of the intended
operating range.

RPM of specified fan in
specified module is
outside of intended
operating range.

Reseat the processor(s).
See "Troubleshooting the
Microprocessors" on
page 160.

If the problem persists,
see "Getting Help" on
page 167.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 167.

Reseat the memory
modules. See
"Troubleshooting System
Memory" on page 152.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 167.

See "Troubleshooting
System Cooling
Problems" on page 151.

See "Troubleshooting
System Cooling
Problems" on page 151.

About Your System 25

Table 1-2. LCD Status Messages (Optional) (continued)

Code Text Causes Corrective Actions

E1313 Fan redundancy

lost. Check
fans.

E1410 Internal Error

detected.
Check "FRU X".

E1414 CPU # temp

exceeding
range. Check
CPU heatsink.

E1418 CPU # not

detected.
Check CPU is
seated
properly.

E141C Unsupported

CPU
configuration.
Check CPU or
BIOS revision.

The system is no longer
fan redundant. Another
fan failure would put the
system at risk of
over-heating.

Specified processor has an
internal error. The error
may or may not have been
caused by the processor.

Specified processor is out
of acceptable temperature
range.

Specified processor is
missing or bad, and the
system is in an
unsupported
configuration.

Processors are in an
unsupported
configuration.

Check LCD for
additional scrolling
messages. See
"Troubleshooting a Fan"
on page 152.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 167.

Ensure that the processor
heat sinks are properly
installed. See
"Troubleshooting the
Microprocessors" on
page 160 and
"Troubleshooting System
Cooling Problems" on
page 151.

Ensure that the specified
microprocessor is
properly installed. See
"Troubleshooting the
Microprocessors" on
page 160.

Ensure that your
processors match and
conform to the type
described in the processor
technical specifications
outlined in your system’s
Getting Started Guide.

26 About Your System

Table 1-2. LCD Status Messages (Optional) (continued)

Code Text Causes Corrective Actions

E141F CPU # protocol

error. Power
cycle AC.

E1420 CPU Bus parity

error. Power
cycle AC.

E1422 CPU # machine

check error.
Power
cycle AC.

E1610 Power Supply #

(### W)
missing.
Check power
supply.

E1614 Power Supply #

(### W) error.
Check power
supply.

E1618 Predictive

failure on
Power Supply #
(### W).
Check PSU.

The system BIOS
has reported a processor
protocol error.

The system BIOS has
reported a processor bus
parity error.

The system BIOS has
reported a machine
check error.

Specified power supply
was removed or is missing
from the system.

Specified power supply
has failed.

An over-temperature
condition or power supply
communication error has
caused the predictive
warning of an impending
power supply failure.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 167.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 167.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 167.

See "Troubleshooting
Power Supplies" on
page 151.

See "Troubleshooting
Power Supplies" on
page 151.

See "Troubleshooting
Power Supplies" on
page 151.

About Your System 27

Table 1-2. LCD Status Messages (Optional) (continued)

Code Text Causes Corrective Actions

E161C Power Supply #

(### W) lost
AC power.
Check PSU
cables.

E1620 Power Supply #

(### W) AC
power error.
Check PSU
cables.

E1624 Lost power

supply
redundancy.
Check PSU
cables.

E1626 Power Supply

Mismatch. PSU1
= ### W, PSU2
= ### W.

E1629 Power required

> PSU wattage.
Check PSU and
config.

Specified power supply is
attached to the system,
but it has lost its
AC input.

Specified power supply's
AC input is outside of the
allowable range.

The power supply
subsystem is no longer
redundant. If the
remaining power supply
fails, the system will
shut down.

The power supplies in
the system are not the
same wattage.

The system configuration
requires more power than
the power supplies can
provide, even with
throttling.

Check the AC power
source for the specified
power supply. If the
problem persists, see
"Troubleshooting Power
Supplies" on page 151.

Check the AC power
source for the specified
power supply. If the
problem persists,
see "Troubleshooting
Power Supplies" on
page 151.

See "Troubleshooting
Power Supplies" on
page 151.

Ensure that power
supplies with matching
wattage are installed.
See the Technical
Specifications outlined in
your system’s Getting
Started Guide.

Turn off power to the
system, reduce the
hardware configuration or
install higher-wattage
power supplies, and then
restart the system.

28 About Your System

Table 1-2. LCD Status Messages (Optional) (continued)

Code Text Causes Corrective Actions

E1710 I/O channel

check error.
Review & clear
SEL.

E1711 PCI parity

error on Bus
## Device ##
Function ##

PCI parity
error on Slot
#. Review &
clear SEL.

E1712 PCI system

error on Bus
## Device ##
Function ##

The system BIOS has
reported an I/O channel
check.

The system BIOS has
reported a PCI parity
error on a component
that resides in PCI
configuration space at
bus ##, device ##,
function ##.

The system BIOS has
reported a PCI parity
error on a component
that resides in the
specified slot.

The system BIOS has
reported a PCI system
error on a component
that resides in PCI
configuration space at
bus ##, device ##,
function ##.

Check the SEL for more
information and then
clear the SEL. Remove
AC power to the system
for 10 seconds and restart
the system.

If the problem persists,
see "Getting Help" on
page 167.

Remove and reseat the
PCIe expansion cards.
If the problem persists,
see "Troubleshooting
Expansion Cards" on
page 159.

Remove and reseat the
PCIe expansion cards.
If the problem persists,
see "Troubleshooting
Expansion Cards" on
page 159.

Remove and reseat the
PCIe expansion cards.
If the problem persists,
see "Troubleshooting
Expansion Cards" on
page 159.

About Your System 29

Table 1-2. LCD Status Messages (Optional) (continued)

Code Text Causes Corrective Actions

E1714 Unknown error.

Review & clear
SEL.

E171F PCIe fatal

error on Bus
## Device ##
Function ##

E1810 Hard drive ##

fault. Review
& clear SEL.

E1812 Hard drive ##

removed. Check
drive.

E1920 iDRAC6 Upgrade

Failed.

E1A14 SAS cable A

failure. Check
connection.

The system BIOS has
determined there has
been an error in the
system, but is unable to
determine its origin.

The system BIOS has
reported a PCIe fatal
error on a component
that resides in PCI
configuration space at
bus ##, device ##,
function ##.

The specified hard drive
has experienced a fault.

The specified hard
drive has been removed
from the system.

optional iDRAC6
upgrade has failed.

SAS cable A is missing
or bad.

Check the SEL for more
information and then
clear the SEL. Remove
AC power to the system
for 10 seconds and restart
the system.

If the problem persists,
see "Getting Help" on
page 167.

Remove and reseat the
PCIe expansion cards.
If the problem persists,
see "Troubleshooting
Expansion Cards" on
page 159.

See "Troubleshooting a
Hard Drive" on page 156.

Information only.

See "Troubleshooting
Expansion Cards" on
page 159.

Reseat the cable. If the
problem persists,
replace cable.

If the problem persists,
see "Getting Help" on
page 167.

30 About Your System

Table 1-2. LCD Status Messages (Optional) (continued)

Code Text Causes Corrective Actions

E1A15 SAS cable B

failure. Check
connection.

SAS cable B is missing
or bad.

Reseat the cable. If the
problem persists,
replace cable.

If the problem persists,
see "Getting Help" on
page 167.

E1A1D Control panel

USB cable not
detected.
Check cable.

USB cable to the control
panel is missing or bad.

Reseat the cable. If the
problem persists, replace
cable.

If the problem persists,
see "Getting Help" on
page 167.

E2010 Memory not

detected.
Inspect DIMMs.

No memory was detected
in the system.

Install memory or reseat
memory modules. See
"Installing Memory
Modules" on page 123 or
"Troubleshooting System
Memory" on page 152.

E2011 Memory

configuration
failure.
Check DIMMs.

E2012 Memory

configured but
unusable.

Memory detected, but is
not configurable.
Error detected during
memory configuration.

Memory configured, but is
unusable.

See "Troubleshooting
System Memory" on
page 152.

See "Troubleshooting
System Memory" on
page 152.

Check DIMMs.

E2013 BIOS unable to

shadow memory.
Check DIMMs.

E2014 CMOS RAM

failure. Power
cycle AC.

The system BIOS failed to
copy its flash image into
memory.

CMOS failure. CMOS
RAM not functioning
properly.

See "Troubleshooting
System Memory" on
page 152.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 167.

About Your System 31

Table 1-2. LCD Status Messages (Optional) (continued)

Code Text Causes Corrective Actions

E2015 DMA Controller

failure. Power
cycle AC.

E2016 Interrupt

Controller
failure. Power
cycle AC.

E2017 Timer refresh

failure. Power
cycle AC.

E2018 Programmable

Timer error.
Power cycle
AC.

E2019 Parity error.

Power cycle
AC.

DMA controller failure. Remove AC power to the

system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 167.

Interrupt controller
failure.

Timer refresh failure. Remove AC power to the

Programmable interval
timer error.

Parity error. Remove AC power to the

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 167.

system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 167.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 167.

system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 167.

32 About Your System

Table 1-2. LCD Status Messages (Optional) (continued)

Code Text Causes Corrective Actions

E201A SuperIO

failure. Power
cycle AC.

E201B Keyboard

Controller
error. Power
cycle AC.

E201C SMI

initialization
failure. Power
cycle AC.

E201D Shutdown test

failure. Power
cycle AC.

E201E POST memory

test failure.
Check DIMMs.

E2020 CPU

configuration
failure. Check
screen
message.

SIO failure. Remove AC power to the

system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 167.

Keyboard controller
failure.

System management
interrupt (SMI)
initialization failure.

BIOS shutdown test
failure.

BIOS POST memory test
failure.

Processor configuration
failure.

Remove AC power to the
system for 10 seconds and
restart the system.If the
problem persists,
see "Getting Help" on
page 167.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 167.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 167.

See "Troubleshooting
System Memory" on
page 152.

If the problem persists,
see "Getting Help" on
page 167.

Check screen for specific
error messages.
See "Troubleshooting the
Microprocessors" on
page 160.

About Your System 33

Table 1-2. LCD Status Messages (Optional) (continued)

Code Text Causes Corrective Actions

E2021 Incorrect

memory
configuration.
Review User
Guide.

E2022 General

failure
during POST.
Check screen
message.

E2023 BIOS Unable to

mirror memory.
Check DIMMs.

E2110 Multibit Error

on DIMM ##.
Reseat DIMM.

E2111 SBE log

disabled on
DIMM ##.
Reseat DIMM.

E2112 Memory spared

on DIMM ##.
Power cycle
AC.

Incorrect memory
configuration.

General failure after video. Check screen for specific

The system BIOS could
not enable memory
mirroring because of a
faulty memory module or
an invalid memory
configuration.

The memory module in
slot “##” has had a
multi-bit error (MBE).

The system BIOS has
disabled memory
single-bit error (SBE)
logging and will not log
anymore SBEs until the
system is rebooted. "##"
represents the memory
module implicated by
the BIOS.

The system BIOS has
spared the memory
because it has determined
the memory had too many
errors. "##" represents the
memory module
implicated by the BIOS.

Check screen for specific
error messages. See
"Troubleshooting System
Memory" on page 152.

error messages.

See "Troubleshooting
System Memory" on
page 152.

See "Troubleshooting
System Memory" on
page 152.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Troubleshooting
System Memory" on
page 152.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Troubleshooting
System Memory" on
page 152.

34 About Your System

Table 1-2. LCD Status Messages (Optional) (continued)

Code Text Causes Corrective Actions

E2113 Mem mirror OFF

on DIMM ## &
##. Power
cycle AC

The system BIOS has
disabled memory
mirroring because it has
determined one half of the
mirror has had too many
errors. "## & ##"
represents the
memory-module pair

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Troubleshooting
System Memory" on
page 152.

implicated by the BIOS.

I1910 Intrusion

detected.

System cover has been
removed.

Information only.

Check chassis
cover.

I1911 LCD Log Full.

Check SEL to
review all
Errors.

LCD overflow message.
A maximum of ten error
messages can display
sequentially on the LCD.
The eleventh message
instructs the user to check

Check the SEL for details
on the events.

Remove AC power to the
system for 10 seconds or
clear the SEL.

the SEL for details on the
events.

I1912 SEL full.

Review & clear
log.

I1920 iDRAC6 Upgrade

Successful

The SEL is full of events
and is unable to log any
more.

optional iDRAC6 has
been upgraded

Check the SEL for details
on the events, then clear
the SEL.

Information only.

successfully.

W1228 RAID

Controller
battery
capacity <
24hr.

Warns predictively that
the RAID battery has
less than 24 hours of
charge left.

Allow RAID battery to
charge to greater than
24 hours of
sustained charge.

If problem persists,
replace RAID battery.
See "Installing the RAID
Battery" on page 118."

About Your System 35

Table 1-2. LCD Status Messages (Optional) (continued)

Code Text Causes Corrective Actions

W1627 Power required

> PSU wattage.
Check PSU and
config.

W1628 Performance

degraded.
Check PSU and
system
configuration.

The system configuration
requires more power
than what the power
supply can provide.

The system configuration
requires more power
than what the power
supply can provide, but it
can boot if throttled.

Turn off power to the
system, reduce the
hardware configuration or
install higher-wattage
power supplies, and then
restart the system.

Turn off power to the
system, reduce the
hardware configuration or
install higher-wattage
power supplies, and then
restart the system.

NOTE: For the full name of an abbreviation or acronym used in this table, see the

"Glossary" on page 175.

Solving Problems Described by LCD Status Messages (Optional)

The code and text on the LCD can often specify a very precise fault condition
that is easily corrected. For example, if the code E1418
appears, you know that a microprocessor is not installed in socket 1.

In contrast, you might be able to determine the problem if multiple related
errors occur. For example, if you receive a series of messages indicating
multiple voltage faults, you might determine that the problem is a failing
power supply.

CPU_1_Presence

36 About Your System

Removing LCD Status Messages (Optional)

For faults associated with sensors, such as temperature, voltage, fans, and so
on, the LCD message is automatically removed when that sensor returns to a
normal state. For example, if temperature for a component goes out of range,
the LCD displays the fault; when the temperature returns to the acceptable
range, the message is removed from the LCD. For other faults, you must take
action to remove the message from the display:

• Clear the SEL — You can perform this task remotely, but you will lose the
event history for the system.

• Power cycle — Turn off the system and disconnect it from the electrical
outlet; wait approximately ten seconds, reconnect the power cable, and
restart the system.

Any of these actions will remove fault messages, and return the status
indicators and LCD colors to the normal state. Messages will reappear under
the following conditions:

• The sensor returns to a normal state but fails again, resulting in a new
SEL entry.

• The system is reset and new error events are detected.

• A failure is recorded from another source that maps to the same
display entry.

System Messages

System messages appear on the screen to notify you of a possible problem
with the system.

NOTE: If you receive a system message not listed in the table, check the

documentation for the application that is running when the message appears or the
operating system's documentation for an explanation of the message and
recommended action.

About Your System 37

Table 1-3. System Messages

Message Causes Corrective Actions

128-bit Advanced
ECC mode
disabled. For
128-bit Advanced
ECC, DIMMs must
be installed in
pairs. Pairs must
be matched in
size and
geometry.

Alert! Advanced
ECC Memory Mode
disabled! Memory
configuration
does not support
Advanced ECC
Memory Mode.

Alert! iDRAC6 not
responding.
Rebooting.

The Advanced ECC option
was enabled in BIOS, but is
no longer valid due to an
unsupported memory
configuration, possibly a
faulty or removed memory
module. The Advanced
ECC setting has been
disabled.

Advanced ECC Memory
Mode was enabled in the
system setup program, but
the current configuration
does not support Advanced
ECC Memory Mode.
A memory module may be
faulty.

The optional iDRAC6 is not
responding to BIOS
communication either
because it is not functioning
properly or has not
completed initialization.
The system will reboot.

Check other messages for a
faulty memory module.
Reconfigure the memory
modules for Advanced
ECC mode. See "System
Memory" on page 119.

Ensure that the memory
modules are installed in a
configuration that supports
Advanced ECC Memory
Mode. Check other system
messages for additional
information for possible
causes. For memory
configuration information,
see "General Memory
Module Installation
Guidelines" on page 119.
If the problem persists,
see "Troubleshooting System
Memory" on page 152.

Wait for the system to
reboot.

38 About Your System

Table 1-3. System Messages (continued)

Message Causes Corrective Actions

Alert! iDRAC6 not
responding.
Power required
may exceed PSU
wattage.

Alert!
Continuing
system boot
accepts the risk
that system may
power down
without warning.

Alert! Node
Interleaving
disabled! Memory
configuration
does not support
Node
Interleaving.

The optional iDRAC6
has hung.

The optional iDRAC6 was
remotely reset while system
was booting.

After AC recovery, the
optional iDRAC6 takes
longer than normal to boot.

The memory configuration
does not support node
interleaving, or the
configuration has changed
(for example, a memory
module has failed) so that
node interleaving cannot be
supported. The system will
still run, but without node
interleaving.

Remove AC power to the
system for 10 seconds and
restart the system.

Ensure that the memory
modules are installed in a
configuration that supports
node interleaving. Check
other system messages for
additional information for
possible causes. For memory
configuration information,
see "General Memory
Module Installation
Guidelines" on page 119.
If the problem persists,
see "Troubleshooting System
Memory" on page 152.

About Your System 39

Table 1-3. System Messages (continued)

Message Causes Corrective Actions

Alert! Power
required exceeds
PSU wattage.
Check PSU and
system
configuration.

Alert!
Continuing
system boot
accepts the risk
that system may
power down
without warning.

Alert! Redundant
memory disabled!
Memory
configuration
does not support
redundant
memory.

Alert! System
fatal error
during previous
boot.

The system configuration
of processor(s),
memory modules,
and expansion cards may
not be supported by the
power supplies.

Memory Sparing or Memory
Mirroring was enabled in the
system setup program, but
the current configuration
does not support redundant
memory. A memory module
may be faulty.

An error caused the system to
reboot.

If any system components
were just upgraded,
return the system to the
previous configuration.
If the system boots without
this warning, then the
replaced component(s) are
not supported with this
power supply. If Energy
Smart power supplies are
installed, replace them with
High Output power supplies
to use the components.
See "Power Supplies" on
page 92.

Check the memory modules
for failure. See
"Troubleshooting System
Memory" on page 152.
Reset the memory setting,
if appropriate. See "Using
the System Setup Program
and UEFI Boot Manager" on
page 57.

Check other system
messages for additional
information for possible
causes.

40 About Your System

Table 1-3. System Messages (continued)

Message Causes Corrective Actions

BIOS
MANUFACTURING
MODE detected.
MANUFACTURING
MODE will be
cleared before
the next boot.
System reboot
required for
normal
operation.

BIOS Update
Attempt Failed!

Caution!
NVRAM_CLR jumper
is installed on
system board.
Please run SETUP

CPU set to
minimum
frequency.

CPU x installed
with no memory.

System is in manufacturing
mode.

Remote BIOS update
attempt failed.

NVRAM_CLR jumper is
installed in the clear setting.
CMOS has been cleared.

The processor speed may be
intentionally set lower for
power conservation.

Memory modules are
required but not installed in
the indicated processor’s
memory slots.

Reboot to take the system
out of manufacturing mode.

Retry the BIOS update.
If problem persists,
see "Getting Help" on
page 167.

Move the NVRAM_CLR
jumper to the default
position (pins 3 and 5).
See Figure 7-1 for jumper
location. Restart the system
and re-enter the BIOS
settings. See "Using the
System Setup Program and
UEFI Boot Manager" on
page 57.

If not an intentional setting,
check any other system
messages for possible causes.

Install memory modules for
the processor. See "System
Memory" on page 119.

About Your System 41

Table 1-3. System Messages (continued)

Message Causes Corrective Actions

CPUs with
different cache
sizes detected.

CPUs with
different core
sizes detected!
System halted

CPUs with
different
logical
processors
detected! System
halted

CPUs with
different power
rating detected!
System halted

Current boot mode
is set to UEFI.
Please ensure
compatible
bootable media is
available. Use
the system setup
program to change
the boot mode as
needed.

Decreasing
available memory

Mismatched processors have
been installed in the system.

The system failed to boot
because UEFI boot mode is
enabled in BIOS and the
boot operating system is non­UEFI.

Faulty or improperly installed
memory modules.

Ensure that all processors
have the same cache size,
number of cores and logical
processors, and power rating.
Ensure that the processors
are properly installed. See
"Processors" on page 126.

Ensure that the boot mode is
set correctly and that the
proper bootable media is
available. See "Using the
System Setup Program and
UEFI Boot Manager" on
page 57.

Reseat the memory modules.
See "Troubleshooting
System Memory" on
page 152.

42 About Your System

Table 1-3. System Messages (continued)

Message Causes Corrective Actions

DIMM
configuration on
each CPU should
match.

Embedded NIC

y

:

NIC
OS NIC=

|DISABLED>

Management
Shared NIC=

x

<ENABLED

,

<ENABLED

Invalid memory
configuration on a
dual-processor system.
The memory module
configuration for each
processor must be identical.

and

The OS NIC interface is set
in BIOS. The Management
Shared NIC interface is set
in management tools.

Ensure that the memory
modules are installed in a
valid configuration.
See "General Memory
Module Installation
Guidelines" on page 119.

Check the system
management software or the
System Setup program for
NIC settings. If a problem is
indicated, see
"Troubleshooting a NIC" on
page 147.

|DISABLED>

Error 8602 ­Auxiliary Device
Failure. Verify
that mouse and
keyboard are
securely
attached to
correct
connectors.

Gate A20 failure Faulty keyboard controller;

Invalid
configuration
information ­please run SETUP
program.

Mouse or keyboard cable is
loose or improperly
connected.

Defective mouse or keyboard. Ensure that the mouse or

faulty system board.

An invalid system
configuration caused a
system halt.

Reseat the mouse or
keyboard cable.

keyboard is operational. See
"Troubleshooting a USB
Device" on page 146.

See "Getting Help" on
page 167.

Run the System Setup
program and review the
current settings. See "Using
the System Setup Program
and UEFI Boot Manager" on
page 57.

About Your System 43

Table 1-3. System Messages (continued)

Message Causes Corrective Actions

Invalid PCIe card
found in the
Internal_Storage
slot!

Keyboard fuse has
failed

Local keyboard
may not work
because all user
accessible USB
ports are
disabled.
If operating
locally, power
cycle the system
and enter system
setup program to
change settings.

Manufacturing
mode detected

Maximum rank
count exceeded.
The following
DIMM has been
disabled:

Memory
Initialization
Warning: Memory
size may be
reduced

x

The system halted because
an invalid PCIe expansion
card is installed in the
dedicated storage controller
slot.

Overcurrent detected at the
keyboard connector.

The USB ports are disabled
in the system BIOS.

System is in manufacturing
mode.

Invalid memory
configuration. The system
will run but with the
specified memory module
disabled.

Invalid memory
configuration. The system
will run but with less memory
than is physically available.

Remove the PCIe expansion
card and install the
integrated storage controller
in the dedicated slot. See
"RAID Battery (Optional)"
on page 117.

See "Getting Help" on
page 167.

Power down and restart the
system from the power
button, and then enter the
System Setup program to
enable the USB port(s).
See "Entering the System
Setup Program" on page 58.

Reboot to take the system
out of manufacturing mode.

Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 119.

Ensure that the memory
modules are installed in a
valid configuration.
See "General Memory
Module Installation
Guidelines" on page 119.

44 About Your System

Table 1-3. System Messages (continued)

Message Causes Corrective Actions

Memory set to
minimum
frequency.

Memory tests
terminated by
keystroke.

MEMTEST lane
failure detected

x

on

Mirror mode
disabled. For
mirror mode,
DIMMs must be
installed in
pairs. Pairs must
be matched in
size and
geometry.

The memory frequency may
be intentionally set lower for
power conservation.

The current memory
configuration may support
only the minimum frequency.

POST memory test was
terminated by pressing the
spacebar.

Invalid memory
configuration. Mismatched
memory modules are
installed.

The memory configuration
does not match the setting in
BIOS. The BIOS setting has
been disabled.

If not an intentional setting,
check any other system
messages for possible causes.

Ensure that your memory
configuration supports the
higher frequency.
See "General Memory
Module Installation
Guidelines" on page 119.

Information only.

Ensure that the memory
modules are installed in a
valid configuration.
See "General Memory
Module Installation
Guidelines" on page 119.

Reconfigure the memory
modules for Memory
Mirroring mode. See
"System Memory" on
page 119.

About Your System 45

Table 1-3. System Messages (continued)

Message Causes Corrective Actions

No boot device
available

No boot sector on
hard drive

No timer tick
interrupt

PCIe Training
Error: Expected
Link Width is
Actual Link Width

y

.

is

Faulty or missing optical
drive subsystem, hard drive,
or hard drive subsystem, or
no bootable USB key
installed.

Incorrect configuration
settings in System Setup
program, or no operating
system on hard drive.

Faulty system board. See "Getting Help" on

Faulty or improperly
installed PCIe card in the
specified slot.

x

,

Use a bootable USB key,
optical drive, or hard drive.
If the problem persists,
see "Troubleshooting an
Optical Drive" on page 155,
"Troubleshooting a USB
Device" on page 146,
"Troubleshooting an Internal
USB Key" on page 154, and
"Troubleshooting a Hard
Drive" on page 156.
See "Using the System Setup
Program and UEFI Boot
Manager" on page 57 for
information on setting the
order of boot devices.

Check the hard drive
configuration settings in the
System Setup program.
See "Using the System Setup
Program and UEFI Boot
Manager" on page 57.
If necessary, install the
operating system on your
hard drive. See your
operating system
documentation.

page 167.

Reseat the PCIe card in the
specified slot number.
See "Troubleshooting
Expansion Cards" on
page 159. If the problem
persists, see "Getting Help"
on page 167.

46 About Your System

Table 1-3. System Messages (continued)

Message Causes Corrective Actions

Plug & Play
Configuration
Error

Quad rank DIMM
detected after
single rank or
dual rank DIMM in
socket.

Read fault

Requested sector
not found

x

SATA Port
device not
found

Error encountered in
initializing PCIe device;
faulty system board.

Invalid memory
configuration.

The operating system cannot
read from the hard drive,
optical drive, or USB device,
the system could not find a
particular sector on the disk,
or the requested sector is
defective.

There is no device connected
to the specified SATA port.

Install the NVRAM_CLR
jumper in the clear position
(pins 1 and 3) and reboot the
system. See Figure 7-1 for
jumper location. If the
problem persists,
see "Troubleshooting
Expansion Cards" on
page 159."

Ensure that the memory
modules are installed in a
valid configuration.
See "General Memory
Module Installation
Guidelines" on page 119.

Replace the optical medium,
USB medium, or USB
device. Ensure that the USB
cables, SAS/SATA backplane
cables, or optical drive cables
are properly connected.
See "Troubleshooting a USB
Device" on page 146,
"Troubleshooting an Optical
Drive" on page 155, or
"Troubleshooting a Hard
Drive" on page 156 for the
appropriate drive(s) installed
in your system.

Information only.

About Your System 47

Table 1-3. System Messages (continued)

Message Causes Corrective Actions

Sector not found

Seek error

Seek operation
failed

Shutdown failure General system error. See "Getting Help" on

Sparing mode
disabled. For
sparing mode,
matched sets of
three must be
populated across
slots.

The amount of
system memory has
changed

Faulty hard drive, USB
device, or USB medium.

The memory configuration
does not match the setting in
BIOS. The BIOS setting has
been disabled.

Memory has been added or
removed or a memory
module may be faulty.

Replace the USB medium or
device. Ensure that the USB
or SAS backplane cables are
properly connected. See
"Troubleshooting a USB
Device" on page 146 or
"Troubleshooting a Hard
Drive" on page 156" for the
appropriate drive(s) installed
in your system.

page 167.

Reconfigure the memory
modules for Memory
Sparing mode. See "System
Memory" on page 119.

If memory has been added or
removed, this message is
informative and can be
ignored. If memory has not
been added or removed,
check the SEL to determine
if single-bit or multi-bit
errors were detected and
replace the faulty memory
module.
See "Troubleshooting
System Memory" on
page 152.

48 About Your System

Table 1-3. System Messages (continued)

Message Causes Corrective Actions

The following
DIMMs should
match

in

geometry:

x,x,...

The following
DIMMs should
match

count:

The following
DIMMs should
match in size:

in rank

x,x,

...

Invalid memory
configuration. The specified
memory modules do not
match in size, number of
ranks, or number of
data lanes.

Ensure that the memory
modules are installed in a
valid configuration.
See "General Memory
Module Installation
Guidelines" on page 119.

x,x,...

The following
DIMMs should
match

in size

and geometry:

x,x,...

The following
DIMMs should
match

in size

and rank count:

x,x,...

Thermal sensor
not detected on

Time-of-day
clock stopped

Time-of-day not
set - please run
SETUP program

A memory module without a

x

thermal sensor is installed in
the specified memory slot.

Faulty battery or faulty chip. See "Troubleshooting the

Incorrect Time or Date
settings; faulty system
battery.

Replace the memory
module. See "System
Memory" on page 119.

System Battery" on page 150.

Check the Time and Date
settings. See "Using the
System Setup Program and
UEFI Boot Manager" on
page 57. If the problem
persists, replace the system
battery. See "System Battery"
on page 130.

About Your System 49

Table 1-3. System Messages (continued)

Message Causes Corrective Actions

Timer chip
counter 2 failed

TPM
configuration
operation
honored. System
will now reset.

TPM
configuration
operation is
pending. Press
(I) to Ignore OR
(M) to Modify to
allow this change
and reset the
system.

WARNING:
Modifying could
prevent
security.

TPM failure A Trusted Platform Module

Faulty system board. See "Getting Help" on

page 167.

A TPM configuration
command has been entered.
The system will reboot and
execute the command.

This message displays during
system restart after a TPM
configuration command has
been entered. User
interaction is required to
proceed.

(TPM) function has failed.

Information only.

Enter I or M to proceed.

See "Getting Help" on
page 167.

50 About Your System

Table 1-3. System Messages (continued)

Message Causes Corrective Actions

Unable to launch
System Services
image. System
halted!

Unexpected
interrupt in
protected mode

Unsupported CPU
combination

Unsupported CPU
stepping
detected

Unsupported DIMM
detected. The
following DIMM
has been
disabled:

x

System halted after F10
keystroke because System
Services image is either
corrupted in the system
firmware or has been lost due
to system board replacement.

The optional iDRAC6
Enterprise card flash memory
or BMC SPI flash may be
corrupted.

Improperly seated memory
modules or faulty
keyboard/mouse
controller chip.

Processor(s) is not supported
by the system.

Invalid memory
configuration. The system
will run but with the
specified memory module
disabled.

Restart the system and
update the Unified Server
Configurator repository to
the latest software to restore
full functionality. See the
Unified Server
Configuration user
documentation for
more information.

Restore the flash memory
using the latest version on
support.dell.com. See the

Integrated Dell™ Remote
Access Controller 6
(iDRAC6) User Guide for

instructions on performing a
field replacement of the
flash memory.

Reseat the memory modules.
See "Troubleshooting
System Memory" on
page 152. If the problem
persists, see "Getting Help"
on page 167.

Install a supported processor
or processor combination.
See "Processors" on
page 126.

Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 119.

About Your System 51

Table 1-3. System Messages (continued)

Message Causes Corrective Actions

Unsupported
memory
configuration.
DIMM mismatch
across slots
detected:

Invalid memory
configuration.
Memory modules are
mismatched in the
specified slots.

Ensure that the memory
modules are installed in a
valid configuration.
See "General Memory
Module Installation
Guidelines" on page 119.

x,x,...

Unused memory
detected. DIMM’s
installed in the
following slot
are not available
when in mirror
mode:

Unused memory
detected. DIMM’s
installed in the
following slot
are not available
when in 128-bit
advanced ECC
mode:

Warning: A fatal
error has caused
system reset!
Please check the
system event log!

x,x,x

x,x,x

The memory configuration
is not optimal for
mirroring Mode. Modules
in the specified slots are
unused.

The memory configuration is
not optimal for Advanced
ECC Memory Mode.
Modules in the specified
slots are unused.

A fatal system error occurred
and caused the system to
reboot.

Reconfigure the memory for
Memory Mirroring Mode, or
change the memory mode to
Optimized or Sparing in the
BIOS setup screen. See
"System Memory" on
page 119.

Reconfigure the memory for
Advanced ECC Memory
Mode, or change the
memory mode to Optimized
or Sparing in the BIOS setup
screen. See "System
Memory" on page 119.

Check the SEL for
information that was logged
during the error. See the
applicable troubleshooting
section in "Troubleshooting
Your System" on page 145 for
any faulty components
specified in the SEL.

52 About Your System

Table 1-3. System Messages (continued)

Message Causes Corrective Actions

Warning: Control
Panel is not
installed.

Warning! No micro
code update
loaded for
processor

Warning! Power
required exceeds
PSU wattage.
Check PSU and
system
configuration.

Warning!
Performance
degraded. CPU and
memory set to
minimum
frequencies to
meet PSU wattage.
System will
reboot.

Warning! PSU
mismatch. PSU
redundancy lost.
Check PSU.

n

The control panel is not
installed or has a faulty cable
connection.

Micro code update failed. Update the BIOS firmware.

The system configuration of
processor(s), memory
modules, and expansion
cards may not be supported
by the power supplies.

A High Output power supply
and an Energy Smart power
supply are installed in the
system at the same time.

Install the control panel, or
check the cable connections
between the display module,
the control panel board,
and the system board.
See "Control Panel
Assembly-LED/LCD
(Service-Only Procedure)
(Optional)" on page 132.

See "Getting Help" on
page 167.

If any system components
were just upgraded, return
the system to the previous
configuration. If the system
boots without this warning,
then the replaced
component(s) are not
supported with this power
supply. If Energy Smart
power supplies are installed,
replace them with the High
Output power supplies to
use the components. See
"Power Supplies" on page 92.

Install two High Output or
two Energy Smart power
supplies in the system.

You can also run the system
on one power supply until
you can obtain two power
supplies of the same type.
See "Troubleshooting Power
Supplies" on page 151.

About Your System 53

Table 1-3. System Messages (continued)

Message Causes Corrective Actions

Warning!
Unsupported
memory
configuration
detected. The
memory
configuration is
not optimal. The
recommended
memory
configuration

<message>

is:

Write fault

Write fault on
selected drive

Invalid memory
configuration. The system
will run but with reduced
functionality.

Faulty USB device, USB
medium, optical drive
assembly, hard drive, or hard
drive subsystem.

Ensure that the memory
modules are installed in a
valid configuration.
See "General Memory
Module Installation
Guidelines" on page 119.
If the problem persists,
see "Troubleshooting System
Memory" on page 152.

Replace the USB medium or
device. Ensure that the USB,
SAS backplane, or SATA
cables are properly
connected.
See "Troubleshooting a USB
Device" on page 146,
"Troubleshooting an Internal
USB Key" on page 154,
"Troubleshooting an Optical
Drive" on page 155, and
"Troubleshooting a Hard
Drive" on page 156.

NOTE: For the full name of an abbreviation or acronym used in this table, see the

"Glossary" on page 175.

54 About Your System

Warning Messages

A warning message alerts you to a possible problem and prompts you to
respond before the system continues a task. For example, before you format a
diskette, a message will warn you that you may lose all data on the diskette.
Warning messages usually interrupt the task and require you to respond by
typing y (yes) or n (no).

NOTE: Warning messages are generated by either the application or the operating

system. For more information, see the documentation that accompanied the
operating system or application.

Diagnostics Messages

The system diagnostic utilities may issue messages if you run diagnostic tests
on your system. See "Running the Embedded System Diagnostics" on
page 164 for more information about system diagnostics.

Alert Messages

Systems management software generates alert messages for your system. Alert
messages include information, status, warning, and failure messages for drive,
temperature, fan, and power conditions. For more information, see the
systems management software documentation.

About Your System 55

56 About Your System

Using the System Setup Program and UEFI Boot Manager

The System Setup program is the BIOS program that enables you to manage
your system hardware and specify BIOS-level options. From the System Setup
program, you can:

• Change the NVRAM settings after you add or remove hardware

• View the system hardware configuration

• Enable or disable integrated devices

• Set performance and power management thresholds

• Manage system security

Choosing the System Boot Mode

The System Setup program also enables you to specify the boot mode for
installing your operating system:

• BIOS boot mode (the default) is the standard BIOS-level boot interface.

• UEFI boot mode is an enhanced 64-bit boot interface based on Unified
Extensible Firmware Interface (UEFI) specifications that overlays the
system BIOS. See "Entering the UEFI Boot Manager" on page 69 for more
information on this interface.

You select the boot mode in the

the System Setup program. See "Boot Settings Screen" on page 63. Once you
specify the boot mode, the system boots in that mode and you proceed then
to install your operating system from that mode. Thereafter, you must boot
the system to the same boot mode (BIOS or UEFI) to access the installed
operating system. Trying to boot the operating system from the other boot
mode will cause the system to halt immediately at startup.

Boot Mode field of the Boot Settings screen of

NOTE: Operating systems must be UEFI-compatible (for example, Microsoft®

Windows Server
DOS and 32-bit operating systems do not support UEFI and can only be installed
from the BIOS boot mode.

®

2008 x64 version) to be installed from the UEFI boot mode.

Using the System Setup Program and UEFI Boot Manager 57

Entering the System Setup Program

1

Turn on or restart your system.

2

Press <F2> after you see the following message:

<F2> = System Setup

NOTE: The system will not respond until the USB keyboard is active.

If your operating system begins to load before you press <F2>, allow the
system to finish booting, and then restart your system and try again.

Responding to Error Messages

If an error message appears while the system is booting, make a note of the
message. See "System Messages" on page 37 for an explanation of the message
and suggestions for correcting errors.

NOTE: After installing a memory upgrade, it is normal for your system to display a

message that the system memory size has changed the first time you start your
system.

Using the System Setup Program Navigation Keys

Keys Action

Up arrow or <Shift><Tab> Moves to the previous field.

Down arrow or <Tab> Moves to the next field.

Spacebar, <+>, <
right arrows

<Esc> Exits the System Setup program and restarts the

<F1> Displays the System Setup program

–>, left and

Cycles through the settings in a field. In many
fields, you can also type the appropriate value.

system if any changes were made.

's help file.

NOTE: For most of the options, any changes that you make are recorded but do not

take effect until you restart the system.

58 Using the System Setup Program and UEFI Boot Manager

System Setup Options

Main Screen

Figure 2-1. Main System Setup Program Screen

NOTE: The options for the System Setup program change based on the system

configuration.

NOTE: The System Setup program defaults are listed under their respective options

in the following sections, where applicable.

Option Description

System Time Sets the time on the system's internal clock.

System Date Sets the date on the system's internal calendar.

Memory Settings Displays information related to installed memory. See "Memory

Settings Screen" on page 61.

Using the System Setup Program and UEFI Boot Manager 59

Option Description

Processor Settings Displays information related to microprocessors (speed, cache

size, and so on). See "Processor Settings Screen" on page 61.

SATA Settings See "SATA Settings Screen" on page 62.

Boot Settings See "Boot Settings Screen" on page 63.

Integrated Devices See "Integrated Devices Screen" on page 64.

PCI IRQ
Assignment

Serial
Communication
(Off default)

Embedded Server
Management

Power
Management

System Security Displays a screen to configure the system password and setup

Keyboard
NumLock
(

On

default)

Report Keyboard
Errors

Report

default)

(

F1/F2 Prompt on

(Enabled

Error

default)

Displays a screen to change the IRQ assigned to each of the
integrated devices on the PCI bus, and any installed expansion
card that requires an IRQ.

See "Serial Communication Screen" on page 65.

See "Embedded Server Management Screen (Optional)" on
page 66.

See "Power Management Screen" on page 66.

password features. See "System Security Screen" on page 67,
"Using the System Password" on page 71, and "Using the Setup
Password" on page 74 for more information.

Determines whether your system starts up with the NumLock
mode activated on 101- or 102-key keyboards (does not apply to
84-key keyboards).

Enables or disables reporting of keyboard errors during the
POST. Select Report for host systems that have keyboards
attached. Select Do Not Report to suppress all error messages
relating to the keyboard or keyboard controller during POST.
This setting does not affect the operation of the keyboard itself if
a keyboard is attached to the system.

Enables the system to halt on errors during POST, which allows
the user to observe events that may scroll by unnoticed during
normal POST. You can select F1 to continue or F2 to enter the
System Setup program.

CAUTION: When setting this option to Disabled, the system

will not halt if an error occurs during POST. Any critical
errors will be displayed and logged in the system event log.

60 Using the System Setup Program and UEFI Boot Manager

Memory Settings Screen

Option Description

System Memory Size Displays the amount of system memory.

System Memory Type Displays the type of system memory.

System Memory Speed Displays the system memory speed.

Video Memory Displays the amount of video memory.

System Memory Testing
(Enabled default)

Memory Operating Mode This field displays the type of memory operation if a

Node Interleaving
(Disabled default)

Specifies whether system memory tests are run at system
boot. Options are Enabled and Disabled.

valid memory configuration is installed. When set to
Optimizer Mode, the memory controllers run
independently of each other for improved memory
performance. When set to Mirror Mode, memory
mirroring is enabled. When set to Advanced ECC
Mode, two controllers are joined in 128-bit mode
running multi-bit advanced ECC. For information about
the memory modes, see "System Memory" on page 119.

NOTE: The Spare Mode option may not be present on all

systems.

If this field is Enabled, memory interleaving is supported
if a symmetric memory configuration is installed. If
Disabled, the system supports Non-Uniform Memory
architecture (NUMA) (asymmetric) memory
configurations.

Processor Settings Screen

Option Description

64-bit Specifies if the processor(s) support 64-bit extensions.

Clock Speed Displays the processor clock speed.

Bus Speed Displays the processor bus speed.

Using the System Setup Program and UEFI Boot Manager 61

Option Description

Logical Processor
(Enabled default)

Virtualization Technology
(Disabled default)

Execute Disable
(Enabled default)

Number of Cores per
Processor
(All default)

Tu r b o M od e

(Enabled default)

C States
(Enabled default)

Processor 1 Family -Model­Stepping

On processors that support Simultaneous Multi­Threading (SMT) technology, each processor core
supports up to two logical processors. If this field is set to
Enabled, the BIOS reports both logical processors. If set
to Disabled, only one logical processor is monitored by
the BIOS.

NOTE: Disable this feature if your system will not be

running virtualization software.

Enabled permits virtualization software to use the
virtualization technology incorporated in the processor.

Enables or disables Execute Disable Memory Protection
Technology.

If set to All, the maximum number of cores in each
processor is enabled.

If Turbo Boost Technology is supported by the

processor(s), enables or disables Turbo Mode.

When set to Enabled, the processor(s) can operate in all
available power states.

Displays the family, model, and stepping of the selected
processor.

SATA Settings Screen

Option Description

Embedded SATA
(ATA Mode default)

Port A
(Auto default)

Port B
(Off default)

Port C
(Off default)

62 Using the System Setup Program and UEFI Boot Manager

ATA Mode enables the integrated SATA controller. Off
disables the controller.

Auto enables BIOS support for the device attached to
SATA port A. Off disables BIOS support for the device.

Auto enables BIOS support for the device attached to
SATA port B. Off disables BIOS support for the device.

Auto enables BIOS support for the device attached to
SATA port C. Off disables BIOS support for the device.

Option Description

Port D
(Off default)

Port E Auto enables BIOS support for the device attached to

Auto enables BIOS support for the device attached to
SATA port D. Off disables BIOS support for the device.

SATA port E. Off disables BIOS support for the device.

Boot Settings Screen

Option Description

Boot Mode
(BIOS default)

Boot Sequence If Boot Mode is set to BIOS, this field tells the system

Hard-Disk Drive
Sequence

USB Flash Drive
Emulation Type
(Auto default)

Boot Sequence Retry
(Disabled default)

CAUTION: Switching the boot mode could prevent

the system from booting if the operating system was
not installed in the same boot mode.

If the system operating system supports Unified
Extensible Firmware Interface, you can set this option to
UEFI. Setting this field to BIOS allows compatibility
with non-UEFI operating systems.

NOTE: Setting this field to UEFI disables the Boot

Sequence, Hard-Disk Drive Sequence, and USB Flash Drive
Emulation Type fields.

where the operating system files needed for startup are
located. If Boot Mode is set to UEFI, you can access the
UEFI boot manager utility by rebooting the system and
pressing F11 when prompted to do so.

Determines the order in which the BIOS will attempt to
boot from hard drives in the system during system
startup.

Determines the emulation type for a USB flash drive.
Hard disk allows the USB flash drive to act as a hard
drive. Floppy allows the USB flash drive to act as a
removable diskette drive. Auto automatically chooses an
emulation type.

If this field is enabled and the system has failed to boot,
the system will reattempt to boot after 30 seconds.

Using the System Setup Program and UEFI Boot Manager 63

Integrated Devices Screen

Option Description

Integrated SAS/RAID
Controller
(Enabled default)

User Accessible USB
Ports
(All Ports On default)

Internal USB Port
(On default)

Embedded NIC1 and
NIC2

Embedded Gb NICx
(NIC1 default: Enabled
with PXE;
Other NICs: Enabled)

MAC Address Displays the MAC address for the NIC.

Capability Detected Displays the features of the NIC hardware key, if installed.

OS Watchdog Timer
(Disabled default)

I/OAT DMA Engine
(Disabled default)

Embedded Video
Controller
(Enabled default)

Enables or disables the integrated storage controller.

Enables or disables the user-accessible USB ports. Options
are All Ports On, Only Back Ports On, and All Ports Off.

Enables or disables the internal USB port.

Enables or disables the OS interface of the four embedded
NICs. (The NICs may also be accessed through the
system’s management controller.)

Enables or disables the embedded NICs. Options are

Enabled, Enabled with PXE, and Enabled with iSCSI
Boot. PXE support allows the system to boot from the

network.

NOTE: Some NIC features may require the installation of an

additional driver.

Sets a timer to monitor the operating system for activity,
and aids in recovery if the system stops responding. When
Enabled, the operating system is allowed to initialize the
timer. When Disabled, the timer is not initialized.

NOTE: This feature is usable only with operating systems

that support WDAT implementations of the Advanced
Configuration and Power Interface (ACPI) 3.0b specification.

Enables or disables the I/O acceleration technology
(I/OAT). This feature should only be enabled if the
hardware and software support I/OAT.

Displays the total amount of video memory available in
the embedded video controller.

64 Using the System Setup Program and UEFI Boot Manager

PCI IRQ Assignments Screen

Option Description

<PCIe device> Use the <+> and <-> keys to manually select an IRQ

for a given device, or select Default to allow the BIOS to
select an IRQ value at system startup.

Serial Communication Screen

Option Description

Serial Communication
(On without Console
Redirection default)

Serial Port Address
(Serial Device 1=COM1,
Serial Device2=COM2
default)

External Serial Connector

(Serial Device1 default)

Failsafe Baud Rate
(115200 default)

Remote Terminal Type
(VT100/VT220 default)

Redirection After Boot
(Enabled default)

Selects whether the serial communication devices
(Serial Device 1 and Serial Device 2) are enabled in
BIOS. BIOS console redirection can also be enabled and
the port address used can be specified.

Options are On without Console Redirection, On with

Console Redirection via COM1, On with Console
Redirection via COM2, and Off.

Sets the serial port addresses for the two serial devices.

NOTE: Only Serial Device 2 can be used for Serial Over

LAN (SOL). To use console redirection by SOL, configure
the same port address for console redirection and the
serial device.

Specifies whether Serial Device 1, Serial Device 2, or
Remote Access Device has access to the external serial

connector.

NOTE: Only Serial Device 2 can be used for Serial Over

LAN (SOL). To use console redirection by SOL, configure
the same port address for console redirection and the
serial device.

Displays the failsafe baud rate used for console
redirection. BIOS attempts to determine the baud rate
automatically. This failsafe baud rate is used only if the
attempt fails. This rate should not be adjusted.

Sets the remote console terminal type, either
VT100/VT220 or ANSI.

Enables or disables BIOS console redirection when the
operating system is loaded.

Using the System Setup Program and UEFI Boot Manager 65

Embedded Server Management Screen (Optional)

Option Description

Front Panel LCD
Options

User-Defined
LCD String

Options are User Defined String, Model Number, or None.

If the LCD Home display is set to anything other than User
Defined String, Model Number, or None, this option in BIOS
will display Advanced. You will not be able to edit this setting in
BIOS until it is set back to User Defined String, Model Number,
or None through another LCD configuration utility (such as the
optional BMC or iDRAC6 Configuration Utility or LCD panel
menu).

You can enter a name or other identifier for the system, to be
displayed on the LCD module screen.

Power Management Screen

Option Description

Power
Management

CPU Power and
Performance
Management

Options are OS Control, Active Power Controller, Custom, or
Maximum Performance.

If you select OS Control, Active Power Controller, or Maximum
Performance, the BIOS preconfigures the remaining options on
this screen. If you select Custom, you can configure each option
independently.

Options are OS Control, Active Power Controller, Custom, or
Maximum Performance. For all but the Custom setting, the
BIOS pre-configures the power settings on this screen as follows:

OS Control sets the CPU power to OS DBPM, the fan power to
Minimum Power, and the memory power to Maximum
Performance. In this setting, all processor performance

information is passed from the system BIOS to the operating
system for control. The operating system sets the processor
performance based on processor utilization.

Active Power Controller sets the CPU power to System DBPM,
the fan power to Minimum Power, and the memory power to

Maximum Performance

controlled by the system BIOS.

Maximum Performance sets all fields to Maximum Performance.

If you select Custom, you can configure each option independently.

. In this setting, processor performance is

66 Using the System Setup Program and UEFI Boot Manager

Option Description

Fan Power and
Performance
Management

Memory Power
and Performance
Management

Options are Maximum Performance or Minimum Power.

Options are Maximum Performance, a specified frequency, or

Minimum Power.

System Security Screen

Option Description

System Password Displays the current status of the password security

feature and allows a new system password assignment and
verification.

NOTE: See "Using the System Password" on page 71 for

more information.

Setup Password Restricts access to the System Setup program by using a

setup password.

NOTE: See "Using the System Password" on page 71 for

more information.

Password Status
(Unlocked default)

TPM Security
(Off default)

When Setup Password is assigned and this field is
Locked, the system password cannot be changed or
disabled at system start-up

See "Using the System Password" on page 71" for more
information.

Sets the reporting of the Trusted Platform Module
(TPM) in the system.

If Off, the presence of the TPM is not reported to the
operating system.

If On with Pre-boot Measurements, the system reports
the TPM to the operating system and stores the pre-boot
measurements to the TPM during POST.

If On without Pre-boot Measurements, the system
reports the TPM to the operating system and bypasses
pre-boot measurements.

Using the System Setup Program and UEFI Boot Manager 67

Option Description

TPM Activation
(No Change default)

When set to Activate, the TPM is enabled to default
settings. When set to Deactivate, the TPM is disabled.
The No Change state initiates no action. The operational
state of the TPM remains unchanged (all user settings for
the TPM are preserved).

NOTE: This field is read-only when TPM Security is set

to Off.

TPM Clear
(No default)

CAUTION: Clearing the TPM will lose all encryption

keys in the TPM. This option prevents booting to the
operating system and results in data loss if the
encryption keys cannot be restored. Back up the
TPM keys prior to enabling this option.

When set to Yes, all TPM contents are cleared.

NOTE: This field is read-only when TPM Security is set to

Off.

Power Button
(Enabled default)

NMI Button
(Disabled default)

If Enabled, the power button can turn the system's power
off and on. On an

system performs an orderly shutdown before power is
turned off.

When Disabled, the button can only turn on system
power.

CAUTION: Clearing the TPM will lose all encryption

keys in the TPM. This option prevents booting to the
operating system and results in data loss if the
encryption keys cannot be restored. Back up the
TPM keys prior to enabling this option.

Enables or disables the NMI feature.

AC Power Recovery
(Last default)

AC Power Recovery Delay

(Immediate default)

Determines how the system reacts when power is
restored. If set to Last, the system returns to the last
power state. On turns on the system after power is
restored. Off allows the system to remain off after power
is restored.

Determines when the system restarts after power is
restored. Options are Immediate, Random (between
30 to 240 seconds), or a user-defined value of 30 to
240 seconds.

ACPI-compliant operating system, the

68 Using the System Setup Program and UEFI Boot Manager

Exit Screen

Press <Esc> to exit the System Setup program; the Exit screen displays:

• Save Changes and Exit

• Discard Changes and Exit

• Return to Setup

Entering the UEFI Boot Manager

NOTE: Operating systems must be 64-bit UEFI-compatible (for example, Microsoft®

Windows Server
and 32-bit operating systems can only be installed from the BIOS boot mode.

NOTE: The Boot Mode must be set to UEFI in the System Setup program to access

the UEFI Boot Manager.

®

2008 x64 version) to be installed from the UEFI boot mode. DOS

The UEFI Boot Manager enables you to:

• Add, delete, and arrange boot options

• Access the System Setup program and BIOS-level boot options without
rebooting

1

Turn on or restart your system.

2

Press <F11> after you see the following message:

<F11> = UEFI Boot Manager

NOTE: The system will not respond until the USB keyboard is active.

If your operating system begins to load before you press <F11>, allow the
system to finish booting, and then restart your system and try again.

Using the UEFI Boot Manager Navigation Keys

Keys Action

Up arrow Moves to and highlights the previous field.

Down arrow Moves to and highlights the next field.

Spacebar, <Enter>, <+>, <

<Esc> Refreshes the UEFI Boot Manager screen

<F1> Displays the UEFI Boot Manager help file.

–> Cycles through the settings in a field.

(page one) or returns to the previous screen.

Using the System Setup Program and UEFI Boot Manager 69

UEFI Boot Manager Screen

Option Description

Continue The system attempts to boot to devices starting with

the first item in the boot order. If the boot attempt fails,
the system will continue with the next item in the boot
order until the boot is successful or no more boot
options are found.

<Boot options> Displays the list of available boot options (marked with

asterisks). Select the boot option you wish to use and
press <Enter>.

NOTE: If you hot-swap a boot device, press <ESC> to

refresh the list of boot options.

UEFI Boot Settings Enables you to add, delete, enable, or disable boot

options; change boot order; or execute a one-time boot
option.

System Utilities Enables you to access the System Setup program,

System Services (Unified Server Configurator [USC]),
Diagnostics, and BIOS-level boot options.

UEFI Boot Settings Screen

Option Description

Add Boot Option Adds a new boot option.

Delete Boot Option Deletes an existing boot option.

Enable/Disable Boot
Option

Change Boot Order Changes the order of the boot option list.

One-Time Boot from File Sets a one-time boot option not included in the boot

Disables and enables an option in the boot option list.

option list.

70 Using the System Setup Program and UEFI Boot Manager

System Utilities Screen

Option Description

System Setup Accesses the System Setup program without rebooting.

System Services (USC) Restarts the system and accesses the

Configurator

system diagnostics.

BIOS Boot Manager Accesses the BIOS-level boot options list without

rebooting. This option enables you to conveniently
switch to BIOS boot mode if you need to boot to a
device with a non-UEFI operating system, such as a
bootable DOS media with diagnostics software.

Reboot System Restarts the system.

, which enables you to run utilities such as

Unified Server

System and Setup Password Features

NOTE: For a forgotten password, see "Disabling a Forgotten Password" on

page 172.

Your system is shipped without the system password feature enabled in BIOS. The
password features provide a basic level of security for the data on your system.

CAUTION: Anyone can access the data stored on your system if the system is

running and unattended.

Using the System Password

When a system password is assigned, the system prompts for the system
password after the system starts and only those with the password have full
use of the system.

Assigning a System Password

Before assigning a system password, enter the System Setup program and
check the System Password option.

When a system password is assigned, System Password is Enabled.
If Password Status is Unlocked, you can change the system password.
If Locked, you cannot change the system password. Disabling the password
jumper on the system board sets System Password to Disabled, and you
cannot change or enter a new system password.

Using the System Setup Program and UEFI Boot Manager 71

When a system password is not assigned and the password jumper on the
system board is in the enabled position, System Password is Not Enabled and
Password Status is Unlocked. To assign a system password:

1

Verify that

2

Highlight the

3

Type your new system password.

Password Status

System Password

is

Unlocked

.

option and press <Enter>.

You can use up to 32 characters in your password.

As you type, placeholders appear in the field.

The password assignment is not case-sensitive. To erase a character, press
<Backspace> or the left-arrow key.

NOTE: To escape from the field without assigning a system password, press

<Enter> to move to another field, or press <Esc> prior to completing step 5.

4

Press <Enter>.

5

To confirm your password, type it a second time and press <Enter>.

System Password

changes to

Enabled

. Exit the System Setup program and

begin using your system.

6

Either reboot the system now for the password protection to take effect or
continue working.

NOTE: Password protection does not take effect until the system reboots.

Using Your System Password to Secure Your System

NOTE: If you have assigned a setup password (see "Using the Setup Password" on

page 74), the system accepts your setup password as an alternate system
password.

When Password Status is Unlocked, you have the option to leave the
password security enabled or to disable password security.

To leave the password security enabled:

Turn on or reboot your system by pressing <Ctrl><Alt><Del>.

1

2

Type your password and press <Enter>.

72 Using the System Setup Program and UEFI Boot Manager

To disable the password security:

1

Turn on or reboot your system by pressing <Ctrl><Alt><Del>.

2

Type your password and press <Ctrl><Enter>.

When Password Status is Locked, you must type the password and press
<Enter> when prompted at reboot.

If an incorrect system password is entered, the system displays a message and
prompts you to re-enter your password. You have three attempts to enter the
correct password. After the third unsuccessful attempt, the system displays an
error message that the system has halted and must be shut down manually
using the power button.

Even after you shut down and restart the system, the error message continues
to be displayed until the correct password is entered.

NOTE: You can use the Password Status option in conjunction with the System

Password and Setup Password options to protect your system from unauthorized

changes.

Disabling the System Password

If the system password is already set, you can disable it by typing the password
during POST and pressing <Ctrl><Enter> or you can enter the system
setup and press <Enter> twice when you are in the system password menu.

Changing an Existing System Password

1

Enter the System Setup program by pressing <F2> during POST.

2

Select the

3

Verify that the

4

Type the new system password in the two password fields.

The

System Security

Password Status

System Password

screen.

is

Unlocked

field changes to

.

Not Enabled

if the password was

deleted.

Using the System Setup Program and UEFI Boot Manager 73

Using the Setup Password

Assigning a Setup Password

You can assign a setup password only when the Setup Password is Not
Enabled. To assign a setup password, highlight the Setup Password option

and press the <+> or <–> key. The system prompts you to enter and verify
the password.

NOTE: The setup password can be the same as the system password. If the two

passwords are different, the setup password can be used as an alternate system
password. The system password cannot be used in place of the setup password.

You can use up to 32 characters in your password.

As you type, placeholders appear in the field.

The password assignment is not case-sensitive. To erase a character, press
<Backspace> or the left-arrow key.

When you verify the password, the Setup Password changes to Enabled.
The next time you enter the System Setup program, the system prompts you
for the setup password.

A change to the Setup Password option becomes effective immediately
(restarting the system is not required).

Operating With a Setup Password Enabled

If Setup Password is Enabled, you must enter the correct setup password
before modifying most of the System Setup options.

If you do not enter the correct password in three attempts, the system lets you
view, but not modify, the System Setup screens. The following options are
exceptions: If System Password is not Enabled and is not locked through the
Password Status option, you can assign a system password. You cannot disable
or change an existing system password.

NOTE: You can use the Password Status option in conjunction with the Setup

Password option to protect the system password from unauthorized changes.

74 Using the System Setup Program and UEFI Boot Manager

Deleting or Changing an Existing Setup Password

1

Enter the System Setup program and select the

2

Highlight
window. Press <Enter> twice to clear the existing setup password.

The setting changes to

3

If you want to assign a new setup password, perform the steps in "Assigning
a Setup Password" on page 74.

Setup Password

Not Enabled

, press <Enter> to access the setup password

.

System Security

.

Embedded System Management

The Unified Server Configurator (USC) is an embedded utility that enables
systems and storage management tasks from an embedded environment
throughout the server’s lifecycle.

The USC can be started during the boot sequence and can function
independently of the operating system.

NOTE: Certain platform configurations may not support the full set of features

provided by USC.

The following features of USC are supported on systems with Baseboard
Management Controller (BMC):

• Installing an operating system

• Running diagnostics to validate the memory, I/O devices, processors,
physical disks, and other peripherals

When an optional iDRAC6 Express card is installed, USC provides the
following additional features:

• Downloading and applying firmware updates

• Configuring hardware and firmware

For more information about setting up USC, configuring hardware and
firmware, and deploying the operating system, see the Dell Unified Server
Configurator User’s Guide on the Dell Support website at
support.dell.com/manuals.

Using the System Setup Program and UEFI Boot Manager 75

Baseboard Management Controller Configuration

NOTE: If an iDRAC6 Express card is installed on the system, the Baseboard

Management Controller (BMC) utility is replaced by the iDRAC6 utility.

The BMC enables configuring, monitoring, and recovery of systems remotely.
BMC provides the following features:

• Uses the system’s integrated NIC

• Enables fault logging and SNMP alerting

• Provides access to system event log and sensor status

• Allows control of system functions including power on and off

• Functions independently of the system’s power state or the system’s
operating system

• Provides text console redirection for system setup, text-based utilities,
and operating system consoles

NOTE: To remotely access the BMC through the integrated NIC, you must connect

the network connection to integrated NIC1.

For additional information on using BMC, see the documentation for the
BMC and systems management applications.

Entering the BMC Setup Module

1

Turn on or restart your system.

2

Press <

If your operating system begins to load before you press <
allow the system to finish booting, and then restart your system and try
again.

Ctrl><E

> when prompted after POST.

Ctrl><E

>,

iDRAC Configuration Utility

The iDRAC Configuration Utility is a pre-boot configuration environment
that allows you to view and set parameters for the optional iDRAC6 and for
the managed server. The iDRAC Configuration Utility enables you to:

• Configure, enable, or disable the iDRAC6 local area network (LAN) through
the dedicated iDRAC6 Enterprise card port or the embedded NICs.

• Enable or disable IPMI over LAN.

76 Using the System Setup Program and UEFI Boot Manager

• Enable a LAN Platform Event Trap (PET) destination.

• Attach or detach the Virtual Media devices.

• Change the administrative username and password and manage user
privileges.

• View System Event Log (SEL) messages or clear messages from the log.

For additional information on using iDRAC6, see the documentation for
iDRAC6 and systems management applications.

Entering the iDRAC Configuration Utility

1

Turn on or restart your system.

2

Press <

If your operating system begins to load before you press <
allow the system to finish booting, restart your system and try again.

Ctrl><E

> when prompted during POST.

Ctrl><E

>,

Using the System Setup Program and UEFI Boot Manager 77

78 Using the System Setup Program and UEFI Boot Manager

Installing System Components

WARNING: While moving or transferring the system, it is recommended that

you use the packaging material that shipped with the system and/or take care to
avoid any damage due to shock or vibration.

NOTE: Depending on the configuration, your system may have cabled or

hot-swappable hard drives, redundant or non-redundant power supplies, and an
LCD panel or diagnostic indicators. The illustrations in this section show a system
with hot-swappable hard drives and an LCD panel.

Recommended Tools

• Key to the system keylock

• #1 and #2 Phillips screwdrivers

• Wrist grounding strap

Inside the System

WARNING: Only trained service technicians are authorized to remove the system

cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.

Installing System Components 79

Figure 3-1. Inside the System

1

2

3

12

11

10

9

8

1 power supply shroud 2 system board shroud

3 power supply bays (2) 4 expansion-card riser

5 heat sink/processor (2) 6 memory modules (8)

7 system cooling fans (4) 8 optical drive

9 hard drives (4) 10 control panel board

11 SAS backplane 12 power supply cooling fans (2)

4

7

5

6

80 Installing System Components

Removing and Replacing the Optional Front Bezel

1

Unlock the keylock at the left end of the bezel.

2

Lift up the release latch next to the key lock.

3

Rotate the left end of the bezel away from the front panel.

4

Unhook the right end of the bezel and pull the bezel away from
the system.

Figure 3-2. Removing and Replacing the Optional Front Bezel

3

2

1

4

1 release latch 2 keylock

3 bezel 4 hinge tab

To replace the optional bezel, hook the right end of the bezel onto the chassis,
then fit the free end of the bezel onto the system. Secure the bezel with the
keylock. See Figure 3-2.

Installing System Components 81

Opening and Closing the System

WARNING: Only trained service technicians are authorized to remove the system

cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.

WARNING: Whenever you need to lift the system, get others to assist you.

To avoid injury, do not attempt to lift the system by yourself.

Opening the System

1

Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and peripherals.

2

Rotate the latch release lock counter clockwise to the unlocked position.
See Figure 3-3.

3

Grasp the cover on both sides while pressing your thumbs on latch release
lock and the indent, carefully slide the cover back, and lift it away from the
system. See Figure 3-3.

82 Installing System Components

Figure 3-3. Removing and Replacing the System Cover

1

2

1 latch release lock 2 indent

Closing the System

1

Place the cover onto the chassis and offset it slightly towards the back of
the system, so that the two hooks on the back edge of the cover fit over the
corresponding slots on the back edge of the chassis. See Figure 3-3.

2

Slide the cover towards the front of the chassis till it snaps in position.

3

Rotate the latch release lock in a clockwise direction to secure the cover.

Installing System Components 83

Hard Drives

Your system supports up to four 3.5-inch (SAS or SATA) or 2.5-inch
(SAS, SATA, or SSD) hard drives in 3.5-inch hot-swap hard drive carrier or
cabled internal drives. Depending on your chassis, the hard drives are
installed internally or at the front of the system (see Figure 3-1). Internal
hard drives are connected to the system board or an optional controller card.
Front-mounted hard drives are connected to a SAS backplane through
hard-drive carriers and can be configured as hot-swappable.

Removing a Drive Blank

CAUTION: To maintain proper system cooling, all empty hard-drive bays must

have drive blanks installed.

1 Remove the front bezel. See

Front Bezel" on page 81.

2 Grasp the front of the hard-drive blank, press the release lever on the

right side, and slide the blank out until it is free of the drive bay.
See Figure 3-4.

Figure 3-4. Removing or Installing a Hard-Drive Blank

"Removing and Replacing the Optional

1

2

1 hard-drive blank 2 release lever

84 Installing System Components

Installing a Drive Blank

Align the hard-drive blank with the drive bay and insert the blank into the
drive bay until the release lever clicks into place. See Figure 3-4.

Removing a Hot-Swap Hard Drive

CAUTION: Ensure that your operating system supports hot-swap drive

installation. See the documentation supplied with the operating system.

1 Remove the front bezel. See

Front Bezel" on page 81.

2

Using the RAID management software, prepare the drive for removal.

Wait until the hard-drive indicators on the drive carrier signal that the
drive can be removed safely.

for information about hot-swap drive removal.

If the drive has been online, the green
the drive is powered down. When the drive indicators are off, the drive is
ready for removal.

3 Press the release button and open the drive carrier release handle to

release the drive. See Figure 3-5.

4

Slide the hard drive out of the drive bay.

5

Insert a drive blank in the vacated drive bay. See "Installing a Drive Blank"
on page 85.

"Removing and Replacing the Optional

See your storage controller documentation

activity/

fault indicator will flash as

CAUTION: To maintain proper system cooling, all empty hard-drive bays must

have drive blanks installed.

Installing System Components 85

Figure 3-5. Removing and Installing a Hot-Swap Hard Drive

1

2

1 release button 2 hard-drive carrier handle

Installing a Hot-Swap Hard Drive

CAUTION: Use only hard drives that have been tested and approved for use with

the SAS/SATA backplane.

CAUTION: When installing a hard drive, ensure that the adjacent drives are fully

installed. Inserting a hard-drive carrier and attempting to lock its handle next to a
partially installed carrier can damage the partially installed carrier's shield spring
and make it unusable.

CAUTION: Ensure that your operating system supports hot-swap drive

installation. See the documentation supplied with the operating system.

CAUTION: Combining SATA and SAS hard drives in the same system

configuration is not supported.

86 Installing System Components

1

Remove the front bezel. See "Removing and Replacing the Optional Front
Bezel" on page 81.

2

If a drive blank is present in the bay, remove it. See "Removing a Drive
Blank" on page 84.

3

Install the hot-swap hard drive.

a Press the button on the front of the drive carrier.

b Insert the hard-drive carrier into the drive bay until the carrier

contacts the backplane.

c Close the handle to lock the drive in place.

With the lever on the hard
drive carrier open, slide the hard drive into the drive bay until the
carrier contacts the backplane (see Figure 3-5).

Removing a Hard Drive From a Hard-Drive Carrier

Remove the screws from the slide rails on the hard-drive carrier and separate
the hard drive from the carrier. See Figure 3-6.

Installing System Components 87

Figure 3-6. Installing a Hard Drive Into a Drive Carrier

2

1

1 drive carrier 2 screws (4)

3 hard drive 4 SAS/SATA screw hole

Installing a Hard Drive Into a Hard-Drive Carrier

1

Insert the hard drive into the hard-drive carrier with the connector end of
the drive at the back. See Figure 3-6.

2

Align the holes on the hard drive with the back set of holes on the hard
drive carrier.

When aligned correctly, the back of the hard drive will be flush with the
back of the hard-drive carrier.

3

4

3

Attach the four screws to secure the hard drive to the hard-drive carrier.

88 Installing System Components

Removing a Cabled Hard Drive

WARNING: Only trained service technicians are authorized to remove the system

cover and access any components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.

1

Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and from the peripherals.

2

Open the system. See "Opening the System" on page 82.

3

Disconnect the data/power cable from the hard drive in the drive bay.

4

Lift the tab with blue dot on the hard-drive bracket and slide the drive out
of the bay. See Figure 3-7.

Figure 3-7. Removing and Installing a Cabled Hard Drive

2

1

1 hard drive 2 power/data cable

3 tab 4 drive bracket

NOTE: If you are not replacing the hard drive, remove the drive from the drive

bracket (see Figure 3-8) and insert the empty bracket back into the drive bay.

5

Replace the system cover. See "Closing the System" on page 83.

Installing System Components 89

3

4

Installing a Cabled Hard Drive

WARNING: Only trained service technicians are authorized to remove the system

cover and access any components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.

1

Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and from the peripherals.

2

Open the system. See "Opening the System" on page 82.

3

Remove the existing hard-drive bracket by lifting the tab with blue dot on
the bracket and sliding the bracket up and out of the system. See
Figure 3-7.

4

Install the hard drive into the bracket. See "Installing a Hard Drive Into a
Hard-Drive Bracket" on page 91.

5

Slide the hard drive into the drive bay.

6

Connect the power/data cable to the hard drive.

• If connecting to the integrated SATA controller (SATA hard drives
only), connect the SATA data cable to the SATA_A connector on the
system board. See Figure 7-1.

• If connecting to a SAS RAID controller card (SAS or SATA hard
drives), connect the data cable to the connector on the card edge.
For information on installing a SAS controller card, s
Expansion Card" on page 97.

7

Replace the system cover. See "Closing the System" on page 83.

8

Reconnect the system to the electrical outlet and turn on the system and
attached peripherals.

9

Enter the System Setup program and ensure that the hard drive’s
controller is enabled. See "Entering the System Setup Program" on
page 58.

10

Exit the System Setup program and reboot the system.

See the documentation that came with the hard drive for instructions on
installing any software required for drive operation.

ee

"Installing an

90 Installing System Components

Removing a Hard Drive From a Hard-Drive Bracket

Remove the screws from the slide rails on the hard-drive bracket and separate
the hard drive from the bracket. See Figure 3-8.

Figure 3-8. Removing a Hard Drive From a Hard-Drive Bracket

1

4

1 screws (4)* 2 hard drive

3 SAS/SATA screw hole 4 hard-drive bracket

2

*Screws are supplied along with the hard drives ordered from Dell.

Installing a Hard Drive Into a Hard-Drive Bracket

1

Insert the hard drive into the hard-drive bracket with the connector end of
the drive at the back. See Figure 3-8.

2

Align the holes on the hard drive with the back set of holes on the
hard-drive bracket.

When aligned correctly, the back of the hard drive will be flush with the
back of the hard-drive bracket.

3

3

Attach the four screws to secure the hard drive to the hard-drive bracket.

Installing System Components 91

Power Supplies

Your system supports the following power supply modules:

• 480W (non-redundant power supply)

• 500W (redundant power supply)

If two power supplies are installed, the second power supply provides hot­swappable, power redundancy. In redundant mode, the system distributes the
power load across both power supplies to maximize efficiency. When a power
supply is removed with the system powered on, the full power load is picked
up by the remaining power supply.

Removing a Redundant Power Supply

CAUTION: The system requires one power supply to operate the system normally.

On power-redundant systems, remove and replace only one power supply at a time
in a system that is powered on.

1

Disconnect the power cable from the power source.

2

Disconnect the power cable from the power supply and remove the Velcro
straps that bundle and secure the system cables.

NOTE: You may have to unlatch and lift the optional cable management arm if

it interferes with power-supply removal. For information about the cable
management arm, see the system’s rack documentation.

3

Pull the power supply straight out to release it from the power distribution
board and clear the chassis.

92 Installing System Components

Figure 3-9. Removing and Replacing a Redundant Power Supply

1

1 power supply 2 locking tab

3 cable retention bracket

2

3

Installing a Redundant Power Supply

1

Verify that both power supplies are the same type and have the same
maximum output power.

NOTE: The maximum output power (shown in watts) is listed on the power

supply label.

2

Slide the new power supply into the chassis until the power supply is fully
seated and the release latch snaps into place. See Figure 3-9.

NOTE: If you unlatched the cable management arm in step of the previous

procedure, relatch it. For information about the cable management arm, see
the system’s rack documentation.

3

Connect the power cable to the power supply and plug the cable into a
power outlet.

CAUTION: When connecting the power cable, secure the cable with the

Velcro strap.

Installing System Components 93

NOTE: When installing, hot-swapping, or hot-adding a new power supply in a

system with two power supplies, allow several seconds for the system to recognize
the power supply and determine its status. The power-supply status indicator turns
green to signify that the power supply is functioning properly (see Figure 1-6).

Removing the Power Supply Blank

If you are installing a second power supply, remove the power supply blank in
bay PS2 by pulling outward on the blank.

CAUTION: To ensure proper system cooling, the power supply blank must be

installed in power supply bay PS2 in a non-redundant configuration. Remove the
power supply blank only if you are installing a second power supply.

Installing the Power Supply Blank

NOTE: Install the power supply blank only in power supply bay PS2.

To install the power supply blank, align the blank with the power supply bay
and insert the blank into the chassis until it clicks into place.

Removing a Non-Redundant Power Supply

1

Turn off the system and all attached peripherals.

2

Disconnect the power cable from the power source.

3

Disconnect the power cable from the power supply and remove the Velcro
straps that bundle and secure the system cables.

NOTE: You may have to unlatch and lift the optional cable management arm if

it interferes with power-supply removal. For information about the cable
management arm, see the system’s rack documentation.

NOTE: Remove the power cord retention bracket that secures the system

cables. See the Getting Started Guide that ships with your system for more
information.

4

Open the system. See "Opening the System" on page 82. Disconnect all
the power cables from the power supply to the system board, hard drives
and optical drive. See Figure 3-10.

5

Loosen the screw securing the power supply to the chassis and lift the
power supply to remove it from the chassis. See Figure 3-10.

94 Installing System Components

Figure 3-10. Removing and Replacing a Non-Redundant Power Supply

1

2

6

5

3

4

1 power supply 2 screw

3 power cable 8 pins 4 ODD power cable

5 power cable 24 pins 6 SATA power cable

Installing System Components 95

Installing a Non-Redundant Power Supply

1

Open the system. See "Opening the System" on page 82.

2

Place the power supply on the chassis. See Figure 3-10. Tighten the screw
to secure the power supply to the chassis.

3

Connect all the power cables to the system board, hard drive(s), and
optical drive.

4

Replace the system cover. See "Closing the System" on page 83.

5

Connect the power cable to the power supply and plug the cable into a
power outlet.

Expansion Cards

Expansion Card Installation Guidelines

Your system supports one
connectors on an expansion-card riser.

CAUTION: Expansion cards can only be installed in the slots on the expansion-

card riser. Do not attempt to install expansion cards directly into the riser
connector on the system board.

• The expansion slot supports full-height, half-length cards.

• The expansion-card slot is not hot-swappable.

• PCI Express Generation 1 and Generation 2 expansion cards are supported
in the slot.

x16 Gen 1 or Gen2

PCIe expansion card installed in

CAUTION: To ensure proper cooling, only one of the two expansion cards can

have a power consumption of greater than 15W (up to 25W maximum), not
including the integrated storage controller.

• Table 3-1 provides a guide for installing expansion cards to ensure proper
cooling and mechanical fit. The expansion cards with the highest priority
should be installed first using the slot priority indicated. All other
expansion cards should be installed in card priority and slot priority order.

96 Installing System Components

Table 3-1. Expansion-Card Installation Order

Max

Card Priority Card Type Slot Priority

1 SAS 6/iR Modular 2 1 Y

2 PERC 6/i 1 1 Y

3 PERC 6/E controller 1 1 Y

4SAS 5/E 11Y

5 SCSI controllers 1 1 Y

6HPCC 11Y

7 Fibre Channel 1 1 Y

8 10 Gb NIC 1 1 Y

9 All other Dell storage cards 1 1 Y

10 All other NICs 1 1 N*

11 Non-Dell storage cards 1 1 N*

* Refer to the expansion card’s documentation to determine if the maximum power exceeds
15W. Any cards that exceed 15W will be affected by the restriction of one 25W card.

Allowed

25-W
Card?

Installing an Expansion Card

WARNING: Only trained service technicians are authorized to remove the system

cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.

1

Unpack the expansion card and prepare it for installation.

For instructions, see the documentation accompanying the card.

2

Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.

3

Open the system. See "Opening the System" on page 82.

4

Open the expansion-card latch and remove the filler bracket. See
Figure 3-11.

Installing System Components 97

5

Install the expansion card:

a

Holding the card by its edges, position the card so that the card-edge
connector aligns with the expansion-card connector on the expansion­card riser.

b

Insert the card-edge connector firmly into the expansion-card
connector until the card is fully seated.

c

Close the expansion-card latch. See Figure 3-11.

Figure 3-11. Installing or Removing an Expansion Card

3

1

1 expansion-card latch 2 expansion card

3 expansion-card riser

6

Connect any cables to the expansion card.

7

Close the system. See "Closing the System" on page 83.

8

Reconnect the system to its electrical outlet and turn the system on,
including any attached peripherals.

98 Installing System Components

2

Removing an Expansion Card

WARNING: Only trained service technicians are authorized to remove the system

cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.

1

Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.

2

Open the system. See "Opening the System" on page 82.

3

Disconnect all cables from the card.

4

Remove the expansion card:

a

Open the expansion-card latch. See Figure 3-11.

b

Grasp the expansion card by its edges, and carefully remove it from
the expansion-card connector.

5

If you are removing the card permanently, install a metal filler bracket over
the empty expansion slot opening and close the expansion-card latch.

NOTE: You must install a filler bracket over an empty expansion slot to

maintain Federal Communications Commission (FCC) certification of the
system. The brackets also keep dust and dirt out of the system and aid in
proper cooling and airflow inside the system.

6

Close the system. See "Closing the System" on page 83.

Integrated Storage Controller Card

Your system includes a dedicated expansion-card slot on the riser for an
integrated SAS or PERC controller card that provides the integrated storage
subsystem for your system’s internal hard drives. The controller supports SAS
and SATA hard drives and also enables you to set up the hard drives in RAID
configurations as supported by the version of the storage controller included
with your system.

Installing System Components 99

Removing the Integrated Storage Controller Card

WARNING: Only trained service technicians are authorized to remove the system

cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.

1

Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.

2

Open the system. See "Opening the System" on page 82.

3

If installed, remove the expansion card. See "Removing an Expansion
Card" on page 99.

4

Remove the card from the storage controller card slot:

a

Pull the blue release lever to free the card from the connector on the
expansion-card riser.

b

Lift to remove the card.

Figure 3-12. Installing the Integrated Storage Controller Card

1

2

34

1 SAS data cable connector 2 storage connector

3 expansion card riser 4 integrated storage controller card

5 release lever (blue)

100 Installing System Components

5