Dell R3961 User Manual

Download

Page 1

Dell Precision™ Workstation 470

and Workstation 670

Quick Reference Guide

Models WHM and WHL

www.dell.com | support.dell.com

Page 2

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid

the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

Abbreviations and Acronyms

For a complete list of abbreviations and acronyms, see the "Glossary" in the

If you purchased a Dell™ n Series computer, any references in this document to Microsoft

User’s Guide

Windows®operating

systems are not applicable.

Quick Reference Guide, Drivers and Utilities

The

CD, and operating system media are optional and may not ship

with all computers.

____________________

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, and Dell Precision are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation; Intel and Pentium are registered trademarks of Intel Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Models WHM and WHL

October 2004 P/N R3961 Rev. A01

www.dell.com | support.dell.com

Page 3

Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Setting Up Your Dell Precision 670 Computer

Setting Up Your Dell Precision 470 Computer

Opening the Computer Cover

Caring for Your Computer

Solving Problems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

. . . . . . . . . . . . . . . . . . . . . . . . 18

. . . . . . . . . . . . . . . . . . . . . . . . . . 22

Resolving Software and Hardware Incompatibilities

Microsoft Windows Windows 2000 Using System Restore in Windows XP Using Last Known Good Configuration When to Use the Dell Diagnostics Before You Start Testing Running the Dell Diagnostics System Lights

Beep Codes

Error Messages

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Diagnostic Lights

Memory Overview

Frequently Asked Questions

XP . . . . . . . . . . . . . . . . . . . . . . . 22

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

. . . . . . . . . . . . . . . . . 23

. . . . . . . . . . . . . . . . . 24

. . . . . . . . . . . . . . . . . . . 25

. . . . . . . . . . . . . . . . . . . . . . . . 25

. . . . . . . . . . . . . . . . . . . . . 26

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

. . . . . . . . . . . . . . . . . . . . . . . . 38

. . . . . . . . . . . . . . . . 9

. . . . . . . . . . . . . . . . 15

. . . . . . . . . . 22

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Contents 3

Page 4

4 Contents

Page 5

Finding Information

NOTE: Some features may not be available for your computer or in certain countries.

NOTE: Additional information may ship with your computer.

What Are You Looking For? Find It Here

• A diagnostic program for my computer

• Drivers for my computer

• My computer documentation

• My device documentation

• Desktop System Software (DSS)

• System board connectors

• Location of system board components

Drivers and Utilities CD (also known as ResourceCD)

Documentation and drivers are already installed on your computer. You can use the CD to reinstall drivers, run the Dell Diagnostics (see page 26), or access your documentation.

NOTE: Drivers and documentation updates can be found at

support.dell.com.

NOTE: The Drivers and Utilities CD is optional and may not

ship with your computer.

System Information Label

Readme files may be included on your CD to provide last-minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users.

Located on the inside cover of your computer.

Quick Reference Guide 5

Page 6

What Are You Looking For? Find It Here

• Warranty information

Dell™ Product Information Guide

• Terms and Conditions (U.S. only)

• Safety instructions

• Regulatory information

• Ergonomics information

• End User License Agreement

www.dell.com | support.dell.com

• How to remove and replace parts

• Specifications

• How to configure system settings

• How to troubleshoot and solve problems

Dell Precision™ Mobile Workstation User’s Guide

Microsoft

The User’s Guide is also available on the optional Drivers

and Utilities

• Service Tag and Express Service Code

• Microsoft Windows License Label

Service Tag and Microsoft Windows License

These labels are located on your computer.

• Use the Service Tag to

• Enter the Express Service Code to direct your call when

Windows® XP Help and Support Center

Click the Click

Start

button and click

User’s and system guides

identify your computer when you

support.dell.com

use or contact technical support.

contacting technical support.

Help and Support

and click

User’s guides

6 Quick Reference Guide

Page 7

What Are You Looking For? Find It Here

• Solutions — Troubleshooting hints and tips, articles from technicians, online courses, frequently asked questions

• Community — Online discussion with other Dell customers

• Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system

Dell Support Website — support.dell.com

NOTE: Select your region to view the appropriate support

site.

NOTE: Corporate, government, and education customers

can also use the customized Dell Premier Support website at premier.support.dell.com. The website may not be available in all regions.

• Customer Care — Contact information, service call and order status, warranty, and repair information

• Service and support — Service call status and support history, service contract, online discussions with technical support

• Reference — Computer documentation, details on my computer configuration, product specifications, and white papers

• Downloads — Certified drivers, patches, and software updates

• Desktop System Software (DSS) — If you reinstall the operating system for your computer, you should also reinstall the DSS utility. DSS provides critical updates for your operating system and support for Dell™

3.5-inch USB floppy drives, Intel

Pentium®M processors, optical drives, and USB devices. DSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration.

• How to use Windows XP

• Documentation for my computer

• Documentation for devices (such as a modem)

Windows Help and Support Center

Click the

Type a word or phrase that describes your problem and click the arrow icon.

Click the topic that describes your problem.

Follow the instructions on the screen.

Start

button and click

Help and Support

Quick Reference Guide 7

Page 8

What Are You Looking For? Find It Here

• How to reinstall my operating system

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Operating System CD

The operating system is already installed on your computer. To reinstall your operating system, use the

Operating System CD. See your Dell Precision User’s Guide for instructions.

NOTE: The color of your CD varies based on the operating

system you ordered.

NOTE: The Operating System CD is optional and may not

ship with your computer.

• How to use the Red Hat® Linux operating system

• E-mail discussions with other users of Dell Precision™ computers and Linux

• Additional information regarding Linux and my Dell Precision computer

Dell Supported Linux Sites

• http://linux.dell.com

• http://lists.us.dell.com/mailman/listinfo/linux-

• http://docs.us.dell.com/docs/software/oslinux/

After you reinstall your operating system, use the Drivers and Utilities CD to reinstall drivers for the devices that came with your computer.

Your operating system product key label is located on your computer.

precision

8 Quick Reference Guide

Page 9

Setting Up Your Dell Precision 670 Computer

Connect the keyboard and the mouse.

PS/2

USB

PS/2

USB

CAUTION: Before you begin any of

the procedures in this section, follow the safety instructions located in the Product Information Guide.

You must complete all steps to properly set up your computer.

Connect the modem or the network cable.

Network

Modem

NOTE: If your computer has a

network card installed, connect the network cable to the card.

NOTE: A modem is not included as a

standard feature with Dell Precision workstations, but you can order a modem separately.

NOTICE: Do not connect a modem

cable to the network adapter. Voltage from telephone communications can damage the network adapter.

Quick Reference Guide 9

Page 10

Connect the monitor.

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Depending on your graphics card, you can connect your monitor in various ways.

NOTICE: You may need to use the

provided adapter or cable to connect your monitor to the computer.

10 Quick Reference Guide

Page 11

For single- and dual-monitor capable cards with a single connector

VGA Adapter

VGA

Use the VGA adapter when you have a single monitor graphics card and you want to connect a VGA monitor.

Dual VGA Y Cable Adapter

Dual DVI Y Cable Adapter

VGA

Use the appropriate Y cable when your graphics card has a single connector and you want to connect one or two VGA monitors.

Use the appropriate Y cable when your graphics card has a single connector and you want to connect one or two DVI monitors.

DVI

The dual-monitor cable is color coded; the blue connector is for the primary monitor, and the black connector is for the secondary monitor. To enable dual-monitor support, both monitors must be attached to the computer when it starts.

Quick Reference Guide 11

Page 12

For dual-monitor capable cards with one DVI and one VGA connector

Single DVI/Single VGA

DVI

VGA

www.dell.com | support.dell.com

Use the appropriate connector(s) when you connect one or two monitors.

For dual-monitor capable cards with two DVI connectors

Dual DVI

Dual DVI With One VGA Adapter

Dual VGA With VGA Adapter

VGA

Use the VGA adapter when you want to connect two VGA monitors.

Dual DVI With Two VGA Adapters

DVI

Use the DVI connectors to connect your computer to one or two DVI monitors.

12 Quick Reference Guide

DVI

VGA

Use the VGA adapter to connect a VGA monitor to one of the DVI connectors on your computer.

VGA

Use two VGA adapters to connect two VGA monitors to the DVI connectors on your computer.

Page 13

Connect the speakers.

LINE OUT

Connect the power cables and turn on the computer and monitor.

NOTE: If your computer

has an audio card installed, connect the speakers to the card.

Quick Reference Guide 13

Page 14

Install additional software or devices.

Before you install any devices or software that did not come with your computer, read the documentation that came with the software or device or contact the vendor to verify that the software or device is compatible with your computer and operating system.

Congratulations! You have completed the setup for your Dell Precision 670 computer.

To access the User’s Guide from your hard drive:

www.dell.com | support.dell.com

Click the

To access your User’s Guide from the Dell Support website:

Start

Go to

support.dell.com.

Follow the prompts on the website that ask you for information specific to your computer.

At the Dell Support website home page, click the

Systems

click

button and click

, and then select your Dell Precision computer.

Help and Support

User Guides

link under

Product Support

14 Quick Reference Guide

Page 15

Setting Up Your Dell Precision 470 Computer

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

You must complete all steps to properly set up your computer.

Connect the keyboard and the mouse.

PS/2

Connect the modem or the network cable.

network

USB

modem

PS/2

USB

NOTE: If your computer has a

network card installed, connect the network cable to the card.

NOTICE: Do not connect a

modem cable to the network adapter. Voltage from telephone communications can damage the network adapter.

NOTE: A modem is not

included as a standard feature with Dell Precision workstations, but you can order a modem separately.

Quick Reference Guide 15

Page 16

Connect the monitor.

Depending on your graphics card, you can connect your monitor in various ways.

For information on the different options, see

page 11

and

page 12

www.dell.com | support.dell.com

NOTICE: You may need

to use the provided adapter or cable to connect your monitor to the computer.

16 Quick Reference Guide

Page 17

Connect the speakers.

LINE OUT

NOTE: If your computer has an audio card installed, connect the speakers to the card.

Connect the power cables and turn on the computer and monitor.

Install additional software or devices.

Quick Reference Guide 17

Page 18

Congratulations! You have completed the setup for your Dell Precision 470 computer.

To access the User’s Guide from your hard drive:

Click the

To access your User’s Guide from the Dell Support website:

www.dell.com | support.dell.com

Start

Go to

support.dell.com.

Follow the prompts on the website that ask you for information specific to your computer.

At the Dell Support website home page, click the click

Systems

Opening the Computer Cover

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

Shut down the computer through the

Ensure that your computer and attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your computer, turn them off now.

button and click

Help and Support

User Guides

, and then select your Dell Precision computer.

Start

menu.

link under

Product Support

NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it

from the network wall jack.

Disconnect any telephone or telecommunication lines from the computer.

Disconnect your computer and all attached devices from electrical outlets, and then press the power button to ground the system board.

If you have installed a padlock through the padlock ring on the back panel, remove the padlock.

CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet

before opening the cover.

Lay the computer on its side as shown in the following illustrations.

NOTICE: Ensure that sufficient space exists to support the open cover—at least 30 cm (1 ft) of

desk top space.

18 Quick Reference Guide

Page 19

Open the computer cover:

Slide the cover release latch toward the top of the computer.

Raise the cover, and pivot it toward the front of the computer.

Ground yourself by touching an unpainted metal surface on the computer, such as the metal at the back of computer, before touching anything inside your computer.

While you work, periodically touch any unpainted metal surface on the computer to dissipate any static electricity that could harm internal components.

Dell Precision 670 Computer

cover release latch

security cable slot

padlock ring

Quick Reference Guide 19

Page 20

Inside the Dell Precision 670 Computer

system board

www.dell.com | support.dell.com

processor airflow shroud

floppy drive (optional)

CD/DVD drive(s)

hard drive(s)

chassis intrusion switch

power supply

20 Quick Reference Guide

Page 21

Dell Precision 470 Computer

cover release latch

security cable slot

padlock ring

Inside the Dell Precision 470 Computer

chassis intrusion switch

CD/DVD drive(s)

floppy drive (optional)

hard drive(s)

system board

processor airflow shroud

power supply

Quick Reference Guide 21

Page 22

Caring for Your Computer

To help maintain your computer, follow these suggestions:

• To avoid losing or corrupting data, never turn off your computer when the hard drive light is on.

• Schedule regular virus scans using anti-virus software.

• Manage hard drive space by periodically deleting unnecessary files and defragmenting the drive.

• Back up files on a regular basis.

• Periodically clean your monitor screen, mouse, and keyboard (see your more information).

www.dell.com | support.dell.com

Solving Problems

Follow these tips when troubleshooting your computer:

• If you added or removed a computer part before the problem started, review the installation procedures and ensure that the part is correctly installed.

• If a peripheral device does not work, ensure that the device is properly connected.

• If an error message appears on the screen, write down the exact message. This message may help technical support diagnose and fix the problem(s).

• If an error message occurs in a program, consult the program’s documentation.

• If the recommended action in the troubleshooting section is to see a section in your

User’s Guide

your

User’s Guide

, go to

support.dell.com

User’s Guide

(on another computer if necessary) to access

for

Resolving Software and Hardware Incompatibilities

If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.

Microsoft Windows® XP

To resolve incompatibilities using the Hardware Troubleshooter:

Click the

Ty p e

Click

In the

computer

22 Quick Reference Guide

Start

hardware troubleshooter

Hardware Troubleshooter

, and click

button and click

Help and Support

in the

Search Results

list, click

I need to resolve a hardware conflict on my

field and click the arrow to start the search.

list.

Page 23

To resolve incompatibilities using the Hardware Troubleshooter:

Click the

Click

troubleshooters

In the

computer

Start

button and click

Help

Troubleshooting and Maintenance

, and then click

Hardware Troubleshooter

and click

Hardware

list, click

on the

Contents

tab, click

I need to resolve a hardware conflict on my

Windows 2000

To resolve incompatibilities using Device Manager:

Click the

In the

Click the

Click

Double-click

Incorrectly configured devices are indicated by a yellow exclamation point ( device has been disabled.

Double-click any device marked with an exclamation point to display the

The be reconfigured.

Start

button, point to

Control Panel

Hardware

Device Manager

View

and click

Interrupt request (IRQ)

Device

status area in the

Settings

, and then click

window, double-click

tab.

Resources by connection

Properties

window reports the cards or devices that need to

System

Control Panel

Windows XP

) or a red X if the

Properties

window.

Reconfigure the devices or remove the devices from the Device Manager. See the documentation that came with the device for information on configuring the device.

To resolve incompatibilities using the Hardware Troubleshooter:

Click the

Click

troubleshooters

In the

computer

Start

button and click

Help

Troubleshooting and Maintenance

, and then click

Hardware Troubleshooter

and click

Hardware

list, click

on the

Contents

tab, click

Windows 2000

I need to resolve a hardware conflict on my

Using System Restore in Windows XP

The Microsoft® Windows® XP operating system provides System Restore to allow you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state.

NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or

recover them.

Quick Reference Guide 23

Page 24

Creating a Restore Point

Click the

Click

System Restore

Follow the instructions on the screen.

Restoring the Computer to an Earlier Operating State

NOTICE: Before you restore the computer to an earlier operating state, save and close all open files and

close all open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.

Click the

www.dell.com | support.dell.com

System Restore

Ensure that

Click a calendar date to which you want to restore your computer.

The

Select a Restore Point

restore points. All calendar dates with available restore points appear in bold.

Select a restore point and click

If a calendar date has only one restore point, then that restore point is automatically selected. If two or more restore points are available, click the restore point that you prefer.

Click

The

Restoration Complete

then the computer automatically restarts.

Start

button and click

Help and Support

Start

button, point to

All Programs→

Restore my computer to an earlier time

screen provides a calendar that allows you to see and select

screen appears after System Restore finishes collecting data, and

Accessories→

System Tools

is selected, and click

, and then click

After the computer restarts, click OK.

To change the restore point, you can either repeat the steps using a different restore point, or you can undo the restoration.

Using Last Known Good Configuration

Restart your computer and press <F8> when the message

operating system to start

Highlight operating system when prompted.

24 Quick Reference Guide

Last Known Good Setting,

Please select the

appears.

press <Enter>, press <l>, and then select your

Page 25

Other Options to Help Resolve Additional Device or Software Conflicts

NOTICE: The following processes erase all of the information on your hard drive.

• Reinstall your operating system using the operating system CD.

NOTE: The operating system CD is optional and may not ship with every computer.

During the operating system reinstallation, you can select to delete the existing partitions and reformat your hard drive.

• Reinstall all drivers, beginning with the chipset, using the optional

Drivers and Utilities

CD.

When to Use the Dell Diagnostics

If you experience a problem with your computer, run the Dell Diagnostics before you contact Dell for technical assistance. The test results provide important information for Dell's service and support personnel.

NOTICE: Only use the Dell Diagnostics to test your Dell™ computer. Using this program with other

computers can cause incorrect computer responses or result in error messages.

The Dell Diagnostics allow you to:

• Perform quick checks or extensive tests on one or all devices.

• Choose how many times a test is run.

• Display or print test results or save them in a file.

• Suspend testing if an error is detected or terminate testing if a certain number of errors occur.

Help

• Access online

screens that describe the tests and how to run them.

• Read status messages that tell you whether tests completed successfully.

• Receive error messages if problems are detected.

Before You Start Testing

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

• Turn on your printer if one is attached.

• Enter system setup, review your computer’s configuration information, and then enable all of your computer’s components and devices, such as connectors.

Quick Reference Guide 25

Page 26

Running the Dell Diagnostics

It is recommended that you print these procedures before you begin.

Open the Dell Diagnostics on your hard drive or from the

From your hard drive

Shut down and restart the computer.

When <Ctrl><Alt><F10>.

If you wait too long and the Microsoft you see the Windows desktop. Then shut down your computer and try again. After the

www.dell.com | support.dell.com

system boots to the Dell Diagnostics, go to step 2.

From the Drivers and Utilities CD

Shut down and restart the computer.

When

If you wait too long and the Microsoft Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.

NOTE: This feature changes the boot sequence for one time only. On the next start-up, the computer

boots according to the devices specified in system setup.

The

Insert the

Change the boot sequence.

The Dell Diagnostics Menu appears.

F2 = Setup

appears in the upper-right corner of the screen, press

appears in the upper-right corner of the screen, press <F12>.

Boot Device Menu

Drivers and Utilities

Boot Sequence

Drivers and Utilities

Windows® logo appears, continue to wait until

CD.

appears.

CD.

to use the IDE CD-ROM device as the first device in the

Select listed, select the version appropriate for your computer.

When the

26 Quick Reference Guide

Dell 32-bit Diagnostics

Dell Diagnostics

main menu appears, select the type of test you want to perform.

from the numbered list. If multiple versions are

Page 27

System Lights

These lights on the front of the computer can indicate a computer problem.

Power Light Hard-Drive Light Cause Corrective Action

Solid green N/A Power is on, and the computer is

operating normally.

Blinking green Blank The computer is in the suspended

state (Windows XP).

Blinks green several times and then turns off

Solid yellow N/A The Dell Diagnostics is running a

Blinking yellow Blank A power supply or system board

Blinking yellow Solid green A system board or VRM failure

Solid green and a beep code during POST

Solid green power light and no beep code and no video during POST

Solid green power light and no beep code but the computer locks up during POST

N/A A configuration error exists. Check the diagnostic lights to see if

test, or a device on the system board may be faulty or incorrectly installed.

failure has occurred.

has occurred.

N/A A problem was detected while the

BIOS was executing.

N/A The monitor or the graphics card

may be faulty or incorrectly installed.

N/A An integrated system board device

may be faulty.

No corrective action is required.

Press the power button, move the mouse, or press a key on the keyboard to wake the computer. See "Power Management" in the User’s Guide for more information.

the specific problem is identified. See the User’s Guide for more information.

If the Dell Diagnostics is running, allow the testing to complete.

Check the diagnostic lights to see if the specific problem is identified.

If the computer does not boot, contact Dell for technical assistance.

Check the diagnostic lights to see if the specific problem is identified. See "Power Problems" in the User’s Guide.

Check the diagnostic lights to see if the specific problem is identified.

See "Beep Codes" on page 28 for instructions on diagnosing the beep code. Also, check the diagnostic lights to see if the specific problem is identified.

Check the diagnostic lights to see if the specific problem is identified. Also, see "Video Problems" in the User’s Guide.

Check the diagnostic lights to see if the specific problem is identified. If the problem is not identified, contact Dell for technical assistance.

Quick Reference Guide 27

Page 28

Beep Codes

Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem. One possible beep code (code 1-3-1) consists of one beep, a burst of three beeps, and then one beep. This beep code tells you that the computer encountered a memory problem.

If your computer beeps during start-up:

Write down the beep code on the Diagnostic Checklist (see your

Run the Dell Diagnostics to identify a more serious cause.

Contact Dell for technical assistance.

User’s Guide

www.dell.com | support.dell.com

Code Cause Code Cause

1-1-2 Microprocessor register failure 3-3-4 Video Memory Test failure

1-1-3 NVRAM read/write failure 3-4-1 Screen initialization failure

1-1-4 ROM BIOS checksum failure 3-4-2 Screen retrace failure

1-2-1 Programmable interval timer failure 3-4-3 Search for video ROM failure

1-2-2 DMA initialization failure 4-2-1 No timer tick

1-2-3 DMA page register read/write failure 4-2-2 Shutdown failure

1-3 Video Memory Test failure 4-2-3 Gate A20 failure

1-3-1 through 2-4-4

3-1-1 Slave DMA register failure 4-3-1 Memory failure above address

3-1-2 Master DMA register failure 4-3-3 Timer-chip counter 2 failure

3-1-3 Master interrupt mask register failure 4-3-4 Time-of-day clock stopped

3-1-4 Slave interrupt mask register failure 4-4-1 Serial or parallel port test failure

3-2-2 Interrupt vector loading failure 4-4-2 Failure to decompress code to

3-2-4 Keyboard Controller Test failure 4-4-3 Math-coprocessor test failure

3-3-1 NVRAM power loss 4-4-4 Cache test failure

3-3-2 Invalid NVRAM configuration 4-3-4 Time-of-day clock stopped

Memory not being properly identified or used

4-2-4 Unexpected interrupt in protected

mode

0FFFFh

shadowed memory

28 Quick Reference Guide

Page 29

Error Messages

NOTE: If the message is not listed, see the documentation for either the operating system or the program

that was running when the message appeared.

If an error occurs during start-up, a message may be displayed on the monitor identifying the problem. See "Error Messages" in your

User’s Guide

for suggestions on resolving any problems.

Diagnostic Lights

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

To help you troubleshoot a problem, your computer has four lights labeled "A," "B," "C," and "D" on the front panel. The lights can be yellow, green, or off. When the computer starts normally, the lights flash. After the computer starts, all four lights display solid green. If the computer malfunctions, the color and sequence of the lights identify the problem.

Quick Reference Guide 29

Page 30

Diagnostic Light Codes Before POST

Light Pattern Problem Description Suggested Resolution

off

ABCD

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ABCD

off

yellow

off

yellow

off

yellow

off

yellow

off

yellow

off

No electrical power is supplied to the computer.

The computer is in a normal off condition; the computer is connected to an electrical outlet.

The computer is in a reduced power or "sleep" state.

The BIOS is not executing. Ensure that the processor is seated correctly and restart

A possible power supply or power cable failure has occurred.

A possible system board failure has occurred.

Connect the computer to an electrical outlet. Ensure that the front-panel power light is on. If the power light is off, ensure that the computer is connected to a working electrical outlet and then press the power button.

If the problem is still not resolved, contact Dell for technical assistance.

Press the power button to turn the computer on.

If the computer does not turn on, ensure that the frontpanel power light is on. If the power light is off, ensure that the computer is connected to a working electrical outlet and then press the power button.

If the problem is still not resolved, contact Dell for technical assistance.

Use one of the appropriate methods to "wake up" the computer. See "Advanced Features" in the User’s Guide.

If the problem is not resolved and you are trying to wake the computer with a USB mouse or keyboard, substitute the mouse or keyboard with a working PS/2 mouse or keyboard and then try to wake the computer.

the computer.

If the problem is still not resolved, contact Dell for technical assistance.

Perform the procedure in "Power Problems" in the User’s Guide.

If the problem is still not resolved, contact Dell for technical assistance.

Contact Dell for technical assistance.

= yellow

= green

= off

30 Quick Reference Guide

Page 31

Light Pattern Problem Description Suggested Resolution

ABCD

yellow

off

yellow

off

green

yellow

off

yellow

green

yellow

green

yellow

off

A processor and/or VRM mismatch exists.

A possible VRM 0 failure has occurred.

A possible VRM 1 failure has occurred.

A possible VRM 0 and VRM 1 failure has occurred.

Perform the procedure in "Processor Problems" in the User’s Guide.

Contact Dell for technical assistance.

Perform the procedure in "Processor Problems" in the User’s Guide.

Contact Dell for technical assistance.

= yellow

= green

= off

Diagnostic Light Codes During POST

Light Pattern Problem Description Suggested Resolution

ABCD

yellow

green

yellow

A possible processor failure has occurred. Reinstall the processor and restart

the computer.

= yellow

= green

= off

Quick Reference Guide 31

Page 32

Light Pattern Problem Description Suggested Resolution

ABCD

yellow

green

Memory modules are detected, but a memory failure has occurred.

1 Reseat the memory

that your computer is successfully communicating with the memory.

Restart the computer.

If the problem still exists, remove all the memory modules and install one memory module in connector DIMM_1.

Restart the computer. The following message appears:

www.dell.com | support.dell.com

Alert! Operating in Debug Mode. Please Populate Memory in Pairs for Normal Operation

Press <F1> to boot to the operating system.

Run the Dell Diagnostics

(see page 26)

If the memory module passes, shut down the computer, remove the memory module, and then repeat the process with the remaining memory modules until a memory error occurs during start-up or diagnostic testing.

If the first memory module tested is defective, repeat the process with the remaining modules to ensure that the remaining modules are not defective.

When the defective memory module is identified, a replacement.

NOTE: If necessary, the computer can

operate in debug mode until new memory modules are installed.

modules to ensure

contact Dell

for

= yellow

= green

= off

32 Quick Reference Guide

Page 33

Light Pattern Problem Description Suggested Resolution

ABCD

yellow

green

yellow

green

yellow

green

yellow

green

yellow

A possible expansion card failure has occurred.

A possible graphics card failure has occurred.

A possible floppy or hard drive failure has occurred.

Determine if a conflict exists by

removing a card

card) and then restarting the computer.

If the problem persists, reinstall the card that you removed, remove a different card, and then restart the computer.

Repeat this process for each card. If the computer starts normally, troubleshoot the last card removed from the computer for resource conflicts (see your

If the problem persists,

• If the computer has a graphics card, remove the card, restart the computer.

• If the problem still exists, install a graphics card that you know works and restart the computer.

• If the problem persists or the computer has integrated graphics,

contact Dell

Reseat all power and data cables and restart the computer.

(not the graphics

User’s Guide

contact Dell

reinstall it

, and then

ABCD

= yellow

= green

= off

yellow

green

A possible USB failure has occurred. Reinstall all USB devices, check cable

connections, and then restart the computer.

Quick Reference Guide 33

Page 34

Light Pattern Problem Description Suggested Resolution

ABCD

green

yellow

No memory modules are detected. 1 Reseat the memory modules

ensure that your computer is successfully communicating with the memory.

Restart the computer.

If the problem still exists, remove all the memory modules and install one memory module in connector DIMM_1.

Restart the computer.

www.dell.com | support.dell.com

The following message appears:

Alert! Operating in Debug Mode. Please Populate Memory in Pairs for Normal Operation

Press <F1> to boot to the operating system.

Run the Dell Diagnostics.

If the first memory module tested is defective, repeat the process with the remaining modules to ensure that the remaining modules are not defective.

When the defective memory module is identified, a replacement.

NOTE: If necessary, the computer can

operate in debug mode until new memory modules are installed.

contact Dell

for

= yellow

= green

= off

34 Quick Reference Guide

Page 35

Light Pattern Problem Description Suggested Resolution

ABCD

green

yellow

green

yellow

green

yellow

green

yellow

green

yellow

System board failure has occurred. Contact Dell for technical assistance.

Memory modules are detected, but a memory configuration or compatibility error exists.

A possible expansion card failure has occurred.

A possible system board resource and/or hardware failure has occurred.

• Ensure that no

module

"Memory Overview" in the

User’s Guide

• Verify that the you are installing are compatible with your computer.

• Reinstall the memory modules and restart the computer.

• If the problem persists,

Determine if a conflict exists by

removing a card

and restarting the computer.

If the problem persists, reinstall the card that you removed, remove a different card, and then restart the computer.

Repeat this process for each card. If the computer starts normally, troubleshoot the last card removed from the computer for resource conflicts (see

If the problem persists, contact Dell.

Perform the procedures in your

User’s Guide.

If the problem persists, contact Dell.

special memory

requirements exist (see

memory modules

(not a graphics card)

your

contact Dell

User’s Guide

that

= yellow

= green

= off

Quick Reference Guide 35

Page 36

Light Pattern Problem Description Suggested Resolution

ABCD

green

yellow

Another failure has occurred.

• Ensure that the cables are properly connected to the system board from the hard drive, CD drive, and DVD drive.

• If the problem persists,

contact Dell

green green

ABCD

www.dell.com | support.dell.com

green green

= yellow

= green

= off

Memory Overview

NOTE: Your computer supports ECC and registered memory.

• Memory modules should be installed in

rank and 2R is dual rank)

rank, and organization. Be sure that your memory module labels match.

Example: 256MB 1Rx8 PC2-3200R-333-10:

• Size = 256 MB

• Speed = 3200

• Rank = 1R

• Organization = x8

The computer is in a normal operating condition after POST.

pairs of matched size, speed, and rank (1R is single

. See the label on the memory module to determine its size, speed

None.

36 Quick Reference Guide

256MB 2R XX XXX

Page 37

• Memory modules can be single rank (1R) or dual rank (2R) and should be installed in the following order:

• The highest rank memory module in DIMM_1 and DIMM_2

• Equal or lower rank memory modules in DIMM_3 and DIMM_4

• Single rank (1R) memory modules in DIMM_5 and DIMM_6

• If only two memory modules are installed, they must be installed in DIMM_1 and DIMM_2. These connectors are located on the outside edge of the board.

• Memory modules should be installed in the following order: connectors DIMM_1 and DIMM_2, DIMM_3 and DIMM_4, and then DIMM_5 and DIMM_6. If dual-rank modules are installed in DIMM_3 and DIMM_4, then DIMM_5 and DIMM_6 cannot be used.

• Dual-rank memory modules are not supported in DIMM_5 and DIMM_6.

NOTE: Memory purchased from Dell is covered under your computer warranty.

NOTICE: If you remove your original memory modules from the computer during a memory upgrade,

keep them separate from any new modules that you may have, even if you purchased the new modules from Dell. If possible, do not pair an original memory module with a new memory module. Otherwise, your computer may not start properly. You should install your original memory modules in pairs in connectors DIMM_1 and DIMM_2, connectors DIMM_3 and DIMM_4, and then DIMM_5 and DIMM_6.

NOTICE: If you install more than 4 GB of memory, you must also install a fan to cool the computer. If you

do not install a fan, you will get an error message stating that you must install a fan or remove some memory.

Quick Reference Guide 37

Page 38

Frequently Asked Questions

How Do I... Solution Where to Find Additional Information

Set up my computer to use two monitors?

www.dell.com | support.dell.com

Connect my monitor when the monitor cable connector doesn’t seem to fit the connector on the back of my computer?

Connect my speakers? If you have a sound card installed,

Find the right connectors for my USB or IEEE 1394 devices?

If your computer has the required graphics card to support dual-monitor setup, then look in your box for a Y-cable. The cable has a single connector on one end (plug this connector into the back panel) and branches into two connectors (plug these connectors in the monitor cables). For the Dell Precision 670 computer, see "Setting Up Your Dell Precision 670 Computer" on page 9 and for the Dell Precision 470 computer, see "Setting Up Your Dell Precision 470 Computer" on page 15.

If your graphics card has a DVI connector but your monitor has a VGA connector, then you need to use an adapter. An adapter should be included in the box.

connect the speakers to the connectors on the card. For the Dell Precision 670 computer, see "Connect the speakers" on page 13 and for the Dell Precision 470 computer, see "Connect the speakers" on page 17.

Your Dell Precision 670 computer has two front panel and six back panel USB 2.0 compliant connectors. It also has two 6-pin serial IEEE 1394 connectors. See "Setting Up Your Dell Precision 670 Computer" on page 9.

Your Dell Precision 470 computer has two front panel and six back panel USB 2.0 connectors. It is also available with an add-in PCI IEEE 1394 card. See "Setting Up Your Dell Precision 470 Computer" on page 15.

To locate additional information about using dual monitors, see the graphics card documentation on the Drivers and Utilities CD.

For the Dell Precision 670 computer, see "Connect the monitor" on page 10 and for the Dell Precision 470 computer, see "Connect the monitor" on page 16.

See the documentation that came with your speakers for more information.

See the front and back view graphics of your computer in your User’s

Guide. For help with locating your User’s Guide, see "Dell Precision™

Mobile Workstation User’s Guide" on page 6.

38 Quick Reference Guide

Page 39

How Do I... Solution Where to Find Additional Information

Locate information about the hardware and other technical specifications for my computer?

Install new memory? Your User’s Guide has a memory

Find documentation for my computer?

Yo u r User’s Guide has a specifications table that provides more detailed information about your computer and the hardware. To locate your User’s Guide, see "Finding Information" on page 5.

section that provides detailed information about your computer’s memory.

See "Memory Overview" on page 36.

The following documentation is available for your computer:

• User’s Guide

• Product Information Guide

• System Information Label

• Service Manual

To locate these documents, see "Finding Information" on page 5.

Go to the Dell Support website at support.dell.com and use one of the following support tools: read white papers on the latest technology or communicate with other Dell users at the Dell forum chat room.

For help with locating your User’s Guide, see "Finding Information" on page 5.

If you lose your documentation, it is available on the Dell Support website at support.dell.com.

Quick Reference Guide 39

Page 40

www.dell.com | support.dell.com

40 Quick Reference Guide

Page 41

Index

beep codes, 28

Drivers and Utilities, 5 operating system, 8 ResourceCD, 5

computer

beep codes, 28

conflicts

resolving software and

hardware incompatibilities, 22

Dell

support site, 7

Dell Premier Support

website, 6-7

Device Manager, 23

diagnostic lights, 29

diagnostics

beep codes, 28 Drivers and Utilities CD, 5 lights, 29

documentation, 5, 14, 18

device, 5 online, 7 Product Information Guide, 6 ResourceCD, 5 User’s Guide, 6

drivers

ResourceCD, 5

Drivers and Utilities CD, 5

error messages

beep codes, 28 diagnostic lights, 29

hardware

beep codes, 28

Help and Support Center, 7

IRQ conflicts, 22

labels

Microsoft Windows, 6 Service Tag, 6

lights

back of computer, 29 diagnostic, 29

Microsoft Windows label, 6

operating system

Installation Guide, 8 CD, 8

problems

beep codes, 28 diagnostic lights, 29

reinstalling

Drivers and Utilties CD, 5 ResourceCD, 5

safety instructions, 6

Service Tag, 6

Index 41

Page 42

system board, 5

system information label, 5

troubleshooting

diagnostic lights, 29 Help and Support Center, 7

User’s Guide, 6

warranty, 6

Windows 2000

Device Manager, 23 Hardware Troubleshooter, 23

Windows XP

Help and Support Center, 7

42 Index

Page 43

Dell Precision™ 工作站 470

與工作站 670

快速參考指南

機型： WHM 和 WHL

www.dell.com | support.dell.com

Page 44

註、注意與警告

註 : 註表示可以幫助您更有效地使用電腦的重要資訊。

注意 : 注意表示可能會損壞硬體或導致資料遺失，並告訴您如何避免此類問題的發生。警告 : 警告表示可能的財產損失、人身傷害或死亡。

縮寫與首字母縮略詞

如需有關縮寫與首字母縮略詞的完整清單，請參閱使用者指南中的「詞彙表」。

如果您購買了

Dell™ n

快速參考指南、

系列電腦，則本文件中的任何有關

Drivers and Utilities

以及作業系統媒體為選購產品，不會隨所有電腦附送。

Microsoft® Windows®作業系統的引用皆不適用。

____________________

未經 Dell Inc. 的書面許可，不得以任何形式進行複製。

本文件中使用的商標： Dell、DELL 徽標及 Dell Precision 均為 Dell Inc. 的商標；Microsoft 及 Windows 均為 Microsoft Corporation 的註冊商標；Intel 及 Pentium 均為 Intel Corporation 的註冊商標。

本文件中使用的其他商標與商品名稱是指擁有這些標誌及名稱的公司或其產品。 Dell Inc. 對不屬於自己的商標與商品名稱不擁有任何專有權益。

機型： WHM 和 WHL

2004 年 10 月 P/N R3961 修訂版 A01

www.dell.com | support.dell.com

Page 45

尋找資訊 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

安裝您的 Dell Precision 670 電腦

安裝您的 Dell Precision 470 電腦

打開主機蓋

照顧您的電腦

解決問題

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

解決軟體與硬體不相容的問題

Microsoft Windows Windows 2000

XP . . . . . . . . . . . . . . . . . . . . . . . . . . 64

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

使用 Windows XP 中的系統還原使用上次已知良好的組態何時使用 Dell 診斷程式在您開始測試之前執行 Dell 診斷程式系統指示燈

嗶聲代碼

錯誤訊息

診斷程式指示燈

記憶體概觀

常見問題解答

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

. . . . . . . . . . . . . . . . . . . . . . . . . . 66

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

. . . . . . . . . . . . . . . . . . . . . . . 51

. . . . . . . . . . . . . . . . . . . . . . . 57

. . . . . . . . . . . . . . . . . . . . . . 64

. . . . . . . . . . . . . . . . . . . . . 65

. . . . . . . . . . . . . . . . . . . . . . . . 66

索引 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

目錄 45

Page 46

46 目錄

Page 47

尋找資訊

註 : 部份功能可能無法用於您的電腦或某些國家和地區。

註 : 其他資訊可能隨附於您的電腦中。

您在尋找什麼？在此查找

•

我的電腦的診斷程式

•

我的電腦的驅動程式

•

我的電腦說明文件

•

我的裝置說明文件

•

桌面系統軟體

•

主機板連接器

•

主機板元件的位置

(DSS)

Drivers and Utilities CD ( 也稱為 ResourceCD)

說明文件與驅動程式已安裝於您的電腦上。您可以使用光碟重新安裝驅動程式，執行 Dell 診斷程式 ( 請參閱第 67 頁 )、或存取您的說明文件。

註 : 驅動程式和說明文件更新可以在 support.dell.com

中找到。

註 : Drivers and Utilities CD 為可選性質，可能不會隨您

的電腦一起提供。

系統資訊標籤

Readme 檔案可能包含在光碟中，以便提供有關您電腦的技術變更之最新更新，或為技術人員或有經驗的使用者提供進階技術參考資料。

位於電腦內的主機蓋上。

快速參考指南 47

Page 48

您在尋找什麼？在此查找

•

保固資訊

•

條款與條件 (僅限美國

•

安全說明

•

管制資訊

•

人體工學資訊

•

一般使用者授權合約

www.dell.com | support.dell.com

•

如何卸下與更換部件

•

規格

•

如何組態系統設定

•

如何故障排除與解決問題

)

Dell™ 產品資訊指南

Dell Precision™ 移動工作站使用者指南

Microsoft

使用者指南也可在可選的 Drivers and Utilities 得。

•

服務標籤與快速服務代碼

• Microsoft Windows

授權標籤

服務標籤與 Microsoft Windows 授權

這些標籤是在您的電腦上。

•

Windows® XP 說明與支援中心

單按開始按鈕，然後單按說明與支援。

單按使用者與系統指南，然後單按使用者指南。

當您使用

support.dell.com 或

聯絡技術支援時，請使用服務標籤以識別您的電腦。

當您聯絡技術支援時，請輸入快速服務代碼以指定電話。

上獲

48 快速參考指南

Page 49

您在尋找什麼？在此查找

•

解決方案線上課程與常見問題解答

•

社群

•

升級資訊

•

客戶關懷中心

—

與其他

— 元件 (

疑難排解提示和秘訣、技術人員的文章、

Dell

顧客進行線上討論

例如記憶體、硬碟與作業系統) 的升級

—

聯絡資訊、服務呼叫與訂購狀態、

Dell 支援網站 — support.dell.com

註 : 選取您的地區以檢視適當的支援網站。註 : 企業、政府和教育客戶也可以使用自訂的 Dell

Premier 支援網站，網址為 premier.support.dell.com。該網站並非在所有地區都可進行訪問。

保固與維修資訊

•

服務與支援

—

服務呼叫狀態與支援記錄、服務契約、

與技術支援部門的線上討論

•

參考

—

電腦說明文件、我的電腦組態的詳細資料、

產品規格與白皮書

•

下載

—

認可的驅動程式、修補程式和軟體更新

•

桌面系統軟體系統，您應該也要重新安裝供作業系統的重要更新以及對碟機、置的支援。

(DSS) —

如果您重新安裝電腦的作業

Intel® Pentium®M

DSS 是 Dell

電腦正確作業所必需的。軟

DSS

公用程式。

Dell™ 3.5 英吋 USB

處理器、光碟機和

DSS

USB

提

軟

裝

體會自動檢測電腦及作業系統，並安裝適合您電腦組態的更新。

•

如何使用我的電腦的說明文件

•

裝置 (例如數據機) 的說明文件

•

Windows XP

Windows 說明與支援中心

單按開始按鈕，然後單按說明與支援。

鍵入可描述您的問題的字詞或片語，然後單按箭號圖示。

單按可描述您問題的主題。

根據螢幕上的說明操作。

快速參考指南 49

Page 50

您在尋找什麼？在此查找

•

如何重新安裝我的作業系統

www.dell.com | support.dell.com

作業系統光碟

作業系統已安裝於您的電腦中。若要重新安裝您的作業系統，請使用作業系統光碟。請參閱您的 Dell Precision 使用者指南用於說明。

註 : 光碟的顏色會因您訂購的作業系統而有所不同。註 : 作業系統光碟為可選性質，可能不會隨附於您的

電腦中。

•

如何使用

•與 Dell Precision™ 電腦和 Linux

子郵件進行討論

•

有關

Red Hat® Linux

Linux

和我的

作業系統

Dell Precision

的其他用戶通過電

電腦的其他資訊

Dell 支援的 Linux 站台

• http://linux.dell.com

• http://lists.us.dell.com/mailman/listinfo/linux-

• http://docs.us.dell.com/docs/software/oslinux/

precision

在您重新安裝作業系統之後，請使用 Drivers and Utilities CD 以重新安裝電腦隨附裝置的驅動程式。

您的作業系統的產品號

碼標籤位於您的電腦

上。

50 快速參考指南

Page 51

安裝您的 Dell Precision 670 電腦

連接鍵盤與滑鼠。

PS/2

USB

或

PS/2

或

USB

警告 : 在開始本章節中的任何程序

之前，請遵循產品資訊指南中的安全說明操作。

您必須完成所有步驟，才能夠正確地安裝電腦。

連接數據機或網路纜線。

Network

Modem

註 : 如果您的電腦已經安裝有網路

卡，請將網路纜線連接到此網路卡。

註 : 數據機並未作為標準功能納入

Dell Precision 工作站，但是您可以

單獨訂購數據機。

注意 : 請勿將數據機纜線連接至網

路配接器。電話通訊的電壓可能會損壞網路配接器。

快速參考指南 51

Page 52

連接監視器。

www.dell.com | support.dell.com

視您的圖形卡的情況而定，您可以用不同的方式連接顯示器。

注意 : 您可能需要使用提供的配

接器或纜線將顯示器與您的電腦連接。

52 快速參考指南

Page 53

對於可用於單顯示器和雙顯示器並帶有單一連接器的插卡

VGA 配接器

VGA

當您擁有單顯示器圖形卡，而且希望連接 VGA 顯示器時，請使用 VGA 配接器。

雙 VGA Y 纜線配接器

雙 DVI Y 纜線配接器

VGA

當您的圖形卡擁有單一連接器，而您希望連接一個或兩個 VGA 顯示器時，請使用對應的 Y 纜線。

當您的圖形卡擁有單一連接器，而您希望連接一個或兩個 DVI 顯示器時，請使用對應的 Y 纜線。

DVI

雙顯示器纜線為彩色編碼；藍色連接器為主顯示器，而黑色連接器則用作次要顯示器。若要啟用雙顯示器支援，兩個顯示器都必須在電腦啟動時連接到電腦上。

快速參考指南 53

Page 54

對於可用於雙顯示器並帶有一個 DVI 和一個 VGA 連接器的插卡

單一 DVI/ 單一 VGA

DVI

VGA

www.dell.com | support.dell.com

當您連接一台或兩台顯示器時，請使用相應的連接器。

對於可用於雙顯示器並帶有兩個 DVI 連接器的插卡

雙 DVI

具有一個 VGA 配接器的雙 DVI

具有 VGA 配接器的雙 VGA

VGA

當您想要連接兩台 VGA 顯示器時，請使用 VGA 配接器。

具有兩個 VGA 配接器的雙 DVI

DVI

使用 DVI 連接器將您的電腦與一台或兩台 DVI 顯示器連接。

54 快速參考指南

DVI

VGA

使用 VGA 配接器將 VGA 顯示器與電腦中的其中一個 DVI 連接器連接。

VGA

使用兩個 VGA 配接器將兩台 VGA 顯示器與電腦中的 DVI 連接器連接。

Page 55

連接喇叭。

連接電源線並開啟電腦與顯示器的電源。

註 : 如果您的電腦已經

安裝有音效卡，請將喇叭與音效卡連接。

LINE OUT

快速參考指南 55

Page 56

安裝其他軟體或裝置。

在您安裝任何非電腦隨附軟體或裝置之前，請閱讀軟體或裝置隨附的說明文件，或是與廠商聯絡以確認軟體或裝置與您的電腦和作業系統相容。

恭喜您！您已經完成 Dell Precision 670 電腦的安裝。

若要從您的硬碟中存取使用者指南：

單按開始按鈕，然後單按說明與支援。

www.dell.com | support.dell.com

若要從 Dell 支援網站存取您的使用者指南：

跳至 support.dell.com

遵循網站上的提示，輸入有關您電腦的特定資訊。

在

Dell

的

Dell Precision

。

支援網站首頁中，單按

電腦。

產品支援

底下的

使用者指南

連結，單按

系統

，然後選取您

56 快速參考指南

Page 57

安裝您的 Dell Precision 470 電腦

警告 : 在開始本章節中的任何程序之前，請按照產品資訊指南中的安全說明操作。

您必須完成所有步驟，才能夠正確安裝電腦。

連接鍵盤與滑鼠。

PS/2

或

連接數據機或網路纜線。

network

USB

PS/2

modem

或

USB

註 : 如果您的電腦已經安裝

有網路卡，請將網路纜線連接到此網路卡。

注意 : 請勿將數據機纜線連

接至網路配接器。電話通訊的電壓可能會損壞網路配接器。

註 : 數據機並未作為標準功

能納入 Dell Precision 工作站，但是您可以單獨訂購數據機。

快速參考指南 57

Page 58

連接監視器。

www.dell.com | support.dell.com

視您的圖形卡的情況而定，您可以用不同的方式連接顯示器。

如需有關不同選項的資訊，請參閱第 53 頁和第 54 頁。

注意 :

您可能需要使用提供的配接器或纜線將顯示器與您的電腦連接。

58 快速參考指南

Page 59

連接喇叭。

LINE OUT

註 : 如果您的電腦已經安裝有音效卡，請將喇叭與音效卡連接。

連接電源線並開啟電腦與顯示器的電源。

快速參考指南 59

Page 60

安裝其他軟體或裝置。

在您安裝任何非電腦隨附軟體或裝置之前，請閱讀裝置或軟體隨附的說明文件，或是與廠商聯絡以確認軟體或裝置與您的電腦和作業系統相容。

恭喜您！您已經完成 Dell Precision 470 電腦的安裝。

若要從您的硬碟中存取使用者指南：

單按開始按鈕，然後單按說明與支援。

www.dell.com | support.dell.com

若要從 Dell 支援網站存取您的使用者指南：

跳至 support.dell.com

遵循網站上的提示，輸入有關您電腦的特定資訊。

在

Dell

的

Dell Precision

打開主機蓋

警告 : 在開始本章節中的任何程序之前，請按照產品資訊指南中的安全說明操作。

通過

開始

確定您的電腦和所連接的裝置已經關閉。如果電腦和所連接的裝置在您關閉電腦時未自動關閉，請立刻將其關閉。

注意 : 要切斷網路纜線電源，請先將纜線從電腦上拔下，然後再將纜線從牆上的網路插座中拔

斷開所有電話或電信線路與電腦的連接。從電源插座中斷開電腦及所有連接設備的連線，然後按下電源按鈕使主機板接地。如果您已經穿過背面板上的掛鎖扣環安裝了掛鎖，請卸下掛鎖。

警告 : 為防電擊，請在打開主機蓋之前將電腦電源線從電源插座中拔下。

依下列圖解所示將電腦側放。

注意 : 請確定有足夠的空間可以支撐打開的主機蓋 - 至少有 30 公分 (1 英呎 ) 的桌面空間。

。

支援網站首頁中，單按

電腦。

選單關閉電腦。

產品支援

底下的

使用者指南

下。

連結，單按

系統

，然後選取您

60 快速參考指南

Page 61

打開主機蓋：

將主機蓋的釋放閂鎖向電腦的頂端滑動。

舉起主機蓋，然後朝電腦的前端旋轉。

在接觸電腦內部任何元件之前，請觸碰未塗漆的金屬表面 (如電腦後面的金屬) 以導去身上的靜電。

維修系統期間，時常觸摸電腦上任何未上漆的金屬表面以導去身上任何可能損害內部元件的靜電。

Dell Precision 670 電腦

主機蓋釋放閂鎖

安全纜線孔

掛鎖扣環

快速參考指南 61

Page 62

Dell Precision 670 電腦內部

底座防盜開關

軟碟機 ( 可選 )

CD/DVD 磁碟機

硬碟機

www.dell.com | support.dell.com

處理器空氣流通護罩

主機板

電源供應器

62 快速參考指南

Page 63

Dell Precision 470 電腦

主機蓋釋放閂鎖

安全纜線孔

掛鎖扣環

Dell Precision 470 電腦內部

底座防盜開關

CD/DVD 磁碟機

軟碟機 ( 可選 )

硬碟機

主機板

處理器空氣流通護

電源供應器

快速參考指南 63

Page 64

照顧您的電腦

為了協助您維護電腦，請遵循以下建議：

•

若要避免遺失或損毀資料，請絕對不要在硬碟機指示燈亮起時關閉電腦。

•

定期使用防毒軟體進行掃描。

•

定期刪除不需要的檔案與重組磁碟以管理硬碟空間。

•

定期備份檔案。

•

定期清潔您的監視器螢幕、滑鼠和鍵盤 (請參閱使用者指南以瞭解更多資訊)。

www.dell.com | support.dell.com

解決問題

在進行電腦的疑難排解時，請遵循以下提示：

•

如果您在問題開始前新增或卸下電腦部件，請檢閱安裝程序並確定部件已正確安裝。

•

如果周邊裝置未工作，請確定裝置已正確連接。

•

如果螢幕上出現錯誤訊息，請記下確實的訊息。此訊息可以協助技術支援部門診斷並解決問題。

•

如果錯誤訊息發生於程式，請查詢程式的說明文件。

•

如果故障排除章節中所建議的動作是查看使用者指南中的章節，請至 support.dell.com

(

並且在需要時於其它電腦上) 存取您的使用者指南。

解決軟體與硬體不相容的問題

如果在作業系統安裝期間並未偵測到某一裝置，或是偵測到某一裝置但並未正確組態，您可以使用硬體疑難排解來解決不相容的問題。

Microsoft Windows® XP

使用硬體疑難排解來解決不相容的問題：

單按開始按鈕，然後單按說明與支援。

在搜尋欄位中鍵入

單按搜尋結果清單中的硬體疑難排解。

在硬體疑難排解清單中，單按我需要解決電腦中的硬體衝突，然後單按下一步。

使用硬體疑難排解來解決不相容的問題：

單按開始按鈕，然後單按說明。

單按目錄標籤中的疑難排解和維護，單按 Windows XP

在硬體疑難排解清單中，單按我需要解決電腦中的硬體衝突，然後單按下一步。

硬體疑難排解

，然後單按箭頭以啟動搜尋。

疑難排解，然後單按硬體。

64 快速參考指南

Page 65

Windows 2000

使用裝置管理員解決不相容的問題：

單按開始按鈕，指向設定，然後單按控制台。

在控制台視窗中，連按兩下系統。

單按硬體標籤。

單按裝置管理員。

單按檢視，然後單按依連線排序資源。

連按兩下岔斷要求 (IRQ) 黃色驚嘆號會指出組態不正確的裝置

X。

號

連按兩下任何有驚嘆號標示的裝置以顯示內容視窗。內容視窗中的裝置狀態區域會報告需要進行重新組態的卡或裝置。

重新組態裝置或將裝置從裝置管理員卸下。請參閱裝置隨附的說明文件以取得有關組態裝置的資訊。

使用硬體疑難排解來解決不相容的問題：

單按開始按鈕，然後單按說明。

單按目錄標籤中的疑難排解和維護，單按

在硬體疑難排解清單中，單按我需要解決電腦中的硬體衝突，然後單按下一步。

。

(!)

或者如果該裝置已經停用，則會出現紅色驚嘆

Windows 2000

疑難排解，然後單按硬體。

使用 Windows XP 中的系統還原

Microsoft® Windows® XP 作業系統提供了系統還原功能，如果當您變更硬體、軟體或其他系統設定而使得電腦出現不希望的運作狀態時，您可以將電腦回復為較早的運作狀態 ( 資料檔案不會受到影響 )。

注意 : 定期備份資料檔案。系統還原並不會監控您的資料檔案或是復原它們。

建立還原點

單按開始按鈕，然後單按說明與支援。

單按系統還原。

根據螢幕上的說明操作。

將電腦還原為較早的運作狀態

注意 : 在您將電腦還原為較早的運作狀態之前，請儲存並結束任何打開的檔案，並且結束任何

打開的程式。在系統還原作業完成前，請勿變更、開啟或刪除任何檔案或程式。

單按開始按鈕，指向所有程式→ 附屬應用程式→ 系統工具，然後單按系統還原。

請確定已經選取將我的電腦還原為較早的時間，然後單按下一步。

快速參考指南 65

Page 66

單按您想要還原電腦的行事曆日期。選取還原點螢幕可提供一個行事曆，讓您可以查看並選取還原點。

的行事曆日期會以粗體的形式顯示。

選取某個還原點，然後單按下一步。如果行事曆日期只有一個還原點，則會自動選取該還原點。如果有兩個或更多還原點可

以使用，單按您喜好的還原點。

單按下一步。還原完成螢幕會在系統還原完成收集資料後出現，接著電腦會重新啟動。

在電腦重新啟動之後，單按確定。

www.dell.com | support.dell.com

若要變更還原點，您可以使用不同的還原點重複上述步驟，或者您可以取消還原。

使用上次已知良好的組態

重新啟動您的電腦，並在出現

反白顯示上次已知良好設定，按統。

協助解決其他裝置或軟體衝突的其他選項

注意 : 下列程序會清除硬碟中的所有資訊。

•

使用作業系統光碟重新安裝您的作業系統。

註 : 作業系統光碟為可選性質，可能不會隨附於每部電腦中。

在重新安裝作業系統期間，您可以選取刪除現有的分割區並重新格式化您的硬碟。

請選取要啟動的作業系統

所有包含可用還原點

訊息時按下

<F8>

。

，然後在出現提示時選取您的作業系

•

使用可選的 Drivers and Utilities

何時使用 Dell 診斷程式

如果您的電腦發生問題，請執行 Dell 診斷程式，然後再聯絡 Dell 尋求技術協助。測試結果可為 Dell 服務與支援人員提供重要的資訊。

注意 : 僅使用 Dell 診斷程式來測試您的 Dell™ 電腦。在其他電腦上使用此程式可能會使得電腦

Dell 診斷程式可以讓您：

•

在一個或所有裝置上執行快速檢查或全面測試。

•

選擇測試執行的次數。

•

顯示或列印測試結果或將其儲存在檔案中。

•

如果偵測到錯誤則暫停測試，如果發生特定數目的錯誤則中止測試。

•

存取描述測試與測試執行方法的線上說明螢幕。

66 快速參考指南

從晶片組開始重新安裝所有驅動程式。

產生不正確的回應或是產生錯誤訊息。

Page 67

•

讀取可告知測試是否已順利完成的狀態訊息。

•

如果偵測到問題則接收錯誤訊息。

在您開始測試之前

警告 : 在開始本章節中的任何程序之前，請按照產品資訊指南中的安全說明操作。

•

開啟印表機 (如果有連接的話)。

•

輸入系統設定，檢閱您電腦的組態資訊，然後啟用您電腦中的所有元件與裝置 (例如連接器

)

。

執行 Dell 診斷程式

建議您在開始前先列印這些程序。

從硬碟中或是從 Drivers and Utilities

從您的硬碟機：

關閉並重新啟動電腦。

當

F2 = Setup

出現在螢幕的右上角時，請按下

如果等待了很長時間並且出現

Windows

至步驟

桌面。然後關閉電腦並再試一次。在系統啟動至

。

開啟

Dell

診斷程式。

了Microsoft® Windows®

。

徽標，請繼續等待直到看見

Dell

診斷程式之後，請跳

Drivers and Utilities CD

從

關閉並重新啟動電腦。

當

F2 = Setup

如果等待了很長時間並且出現了

Windows

註 : 此功能僅能夠變更啟動順序一次。在下次啟動時，電腦會根據在系統設定中指定的裝置來

啟動。

桌面。然後關閉電腦並再試一次。

：

出現在螢幕的右上角時，請按下

Microsoft Windows

<F12>

。

徽標，請繼續等待直到看見

啟動裝置選單將會出現。

插入 Drivers and Utilities CD。

變更啟動順序以便使用

Dell

診斷程式選單將會出現。

從編號清單中選取

IDE CD-ROM

Dell 32

裝置作為啟動順序中的第一個裝置。

位元診斷程式

。如果列出了多種版本，請為您的電腦選

取適當的版本。

當 Dell

診斷程式主選單出現時，請選取您想要執行的測試類型。

快速參考指南 67

Page 68

系統指示燈

電腦前端的這些指示燈可以指出電腦的問題。

電源指示燈硬碟機指示燈原因修正措施

持續的綠燈不適用電源已開啟，電腦的運作正常。不需要任何修正的動作。

閃爍的綠燈熄滅電腦目前處於暫停狀態

(Windows XP)。

綠燈閃爍數次然後熄滅

www.dell.com | support.dell.com

持續的黃燈不適用 Dell 診斷程式正在執行測試，或

閃爍的黃燈熄滅電源供應器或主機板發生故障。檢查診斷程式指示燈以查看是否可確

閃爍的黃燈持續的綠燈發生主機板或 VRM 故障。檢查診斷程式指示燈以查看是否可確

在機器自我測試期間持續綠燈亮起並出現嗶聲代碼

持續的綠色電源指示燈亮起，在機器自我測試期間沒有嗶聲代碼或影像

持續的綠色電源指示燈亮起而且沒有嗶聲代碼，但是電腦在機器自我測試期間被鎖定

不適用發生組態錯誤。檢查診斷程式指示燈以查看是否可確

者主機板上的裝置出現故障或者未正確安裝。

不適用在執行 BIOS 時偵測到問題。請參閱第 69 頁的「嗶聲代碼」，以

不適用監視器或是圖形卡可能故障或未

正確安裝。

不適用整合主機板裝置可能有問題。檢查診斷程式指示燈以查看是否可確

按下電源按鈕，移動滑鼠或是按下鍵盤上的按鍵以喚醒電腦。請參閱使用者指南中的「電源管理」以獲得更多資訊。

定特定問題。請參閱使用者指南以獲得更多資訊。

如果 Dell 診斷程式正在執行，請讓測試做完。

檢查診斷程式指示燈以查看是否可確定特定問題。

如果電腦並不啟動，請聯絡 Dell 以尋求技術協助。

定特定問題。請參閱使用者指南中的

「電源問題」。

定特定問題。

取得有關診斷嗶聲代碼的說明。同時檢查診斷程式指示燈以查看是否可確定特定問題。

檢查診斷程式指示燈以查看是否可確定特定問題。同時，請參閱使用者指南中的「影像問題」。

定特定問題。如果未識別出問題，請聯絡 Dell 以請求技術協助。

68 快速參考指南

Page 69

嗶聲代碼

如果電腦在啟動時顯示器無法顯示錯誤或問題，您的電腦會發出一系列的嗶聲。此系列的嗶聲稱為嗶聲代碼，可識別出問題。其中一種嗶聲代碼 ( 代碼 1-3-1) 是由一個嗶聲，三個急促的短嗶聲，然後再一個嗶聲所組成。此種嗶聲是告訴您電腦遇到記憶體方面的問題。

如果您的電腦在啟動時發出嗶聲：

在診斷程式核對清單中記下嗶聲代碼 (請參閱您的使用者指南)。

執行

Dell

診斷程式以識別較嚴重的原因。

聯絡

Dell

以請求技術援助。

代碼原因代碼原因

1-1-2

1-1-3

1-1-4

1-2-1

1-2-2

1-2-3

1-3

1-3-1 到 2-4-4

3-1-1

3-1-2

3-1-3

3-1-4

3-2-2

3-2-4

3-3-1

3-3-2

微處理器暫存器故障

NVRAM 讀取 / 寫入失敗

ROM BIOS 檢查總和故障

可程式間隔計時器故障

DMA 起始作業故障

DMA 頁面暫存器讀取 / 寫入失敗

影像記憶體測試失敗

未適當識別或使用記憶體

從屬 DMA 暫存器故障

主控 DMA 暫存器故障

主控岔斷遮罩暫存器故障

從屬岔斷遮罩暫存器故障

岔斷向量載入故障

鍵盤控制器測試失敗

NVRAM 電源損耗

無效的 NVRAM 組態

3-3-4

3-4-1

3-4-2

3-4-3

4-2-1

4-2-2

4-2-3

4-2-4

4-3-1

4-3-3

4-3-4

4-4-1

4-4-2

4-4-3

4-4-4

4-3-4

影像記憶體測試失敗

螢幕起始作業故障

螢幕馳返故障

搜尋影像 ROM 故障

無計時器滴答聲

關機故障

Gate A20 故障

保護模式中未預期的岔斷

位址 0FFFFh 上方的記憶體故障

計時器晶片計數器 2 故障

時程鐘已停止

序列埠或並列埠測試失敗

無法將代碼解壓縮至陰影記憶體

數學運算處理器測試失敗

快取記憶體測試失敗

時程鐘已停止

錯誤訊息

註 : 如果訊息並未列出，請在訊息出現時參閱正在執行之作業系統或程式的說明文件。

如果在啟動時發生錯誤，可能會在顯示器上顯示訊息以識別問題。請參閱使用者指南中的

「錯誤訊息」以取得有關解決任何問題的建議。

快速參考指南 69

Page 70

診斷程式指示燈

警告 : 在開始本章節中的任何程序之前，請按照產品資訊指南中的安全說明操作。

為了協助您排除問題，在電腦的前面板上有四個標示為 "A"、"B"、"C" 和 "D" 的指示燈。這些指示燈可以是黃色或綠色，或處於關閉狀態。當電腦正常啟動時，指示燈閃爍。在電腦啟動之後，所有四個指示燈都會顯示序可識別出問題。

www.dell.com | support.dell.com

自我測試前的診斷程式指示燈代碼

指示燈樣式問題說明建議的解決方法

ABCD

關閉關閉關閉關閉

黃燈關閉關閉關閉

沒有為電腦供應電源。將電腦連接至電源插座。請確定前面板的電源指示

電腦處於正常關閉狀態；電腦已連接至電源插座。

持續的綠色。如果電腦發生故障，指示燈的顏色和順

燈亮起。如果電源指示燈熄滅，請確定電腦已連接至可使用的電源插座，然後按下電源按鈕。

如果問題仍然沒有解決，請聯絡 Dell 以請求技術協助。

按下電源按鈕以開啟電腦電源。如果電腦並沒有開啟，請確保前面板的電源指示燈

亮起。如果電源指示燈熄滅，請確定電腦已連接至有可使用的電源插座，然後按下電源按鈕。

如果問題仍然沒有解決，請聯絡 Dell 以請求技術協助。

= 黃燈 = 綠燈 = 關閉

70 快速參考指南

Page 71

指示燈樣式問題說明建議的解決方法

ABCD

黃燈黃燈關閉關閉

黃燈黃燈黃燈關閉

關閉黃燈關閉關閉

關閉關閉黃燈關閉

黃燈關閉黃燈關閉

綠燈黃燈黃燈關閉

黃燈綠燈黃燈綠燈

電腦處於降低功率或「睡眠」狀態。

BIOS 沒有在執行中。請確定處理器已正確安裝，然後重新啟動電腦。

電源供應或電源線可能發生故障。

可能發生主機板故障。請聯絡 Dell 以請求技術協助。

處理器和 / 或 VRM 存在不符合的情況。

可能發生 VRM 0 故障。請聯絡 Dell 以請求技術協助。

可能發生 VRM 1 故障。執行使用者指南的「處理器問題」中的程序。

使用其中一種適當的方法以「喚醒」電腦。請參閱使用者指南中的「進階功能」。

如果問題沒有解決，而您正在嘗試以 USB 滑鼠或鍵盤喚醒電腦，請用可運作的 PS/2 滑鼠或鍵盤替代上述滑鼠或鍵盤，然後嘗試喚醒電腦。

如果問題仍然沒有解決，請聯絡 Dell 以請求技術協助。

執行使用者指南中的「電源問題」程序。如果問題仍然沒有解決，請聯絡 Dell 以請求技術協

助。

執行使用者指南中的「處理器問題」程序。

= 黃燈 = 綠燈 = 關閉

快速參考指南 71

Page 72

指示燈樣式問題說明建議的解決方法

ABCD

綠燈綠燈黃燈關閉

可能發生 VRM 0 和 VRM 1 故障。

請聯絡 Dell 以請求技術協助。

= 黃燈 = 綠燈 = 關閉

自我測試期間的診斷程式指示燈代碼

www.dell.com | support.dell.com

指示燈樣式問題說明建議的解決方法

ABCD

黃燈黃燈綠燈黃燈

可能發生處理器故障。重新安裝處理器，然後重新啟動電腦。

= 黃燈 = 綠燈 = 關閉

72 快速參考指南

Page 73

指示燈樣式問題說明建議的解決方法

ABCD

黃燈黃燈綠燈綠燈

已偵測到記憶體模組，但是發生記憶體故障。

1 重設記憶體

憶體正常地通訊。

重新啟動電腦。

如果問題仍然存在，請卸下所有記憶體模組，然後在連接器憶體模組。

重新啟動電腦。會出現下列的訊息：

in Debug Mode. Please Populate Memory in Pairs for Normal Operatio

〈警報! 在除錯模式下操作。請

成對填入記憶體以便正常操作。〉

按下

<F1>

執行

Dell

診斷程式

如果記憶體模組通過測試，請關閉電腦，卸下記憶體模組，然後對剩餘的記憶體模組重複此步驟，直到在啟動或診斷程式測試期間發生記憶體錯誤為止。

如果第一個測試的記憶體模組有瑕疵，請對剩餘的模組重複此程序，以確保剩餘的模組沒有瑕疵。

當識別出有瑕疵的記憶體模組後，請

以更換模組。

Dell

註 : 在安裝新的記憶體模組之前，如果需要

使用電腦，可以在除錯模式下操作。

將擴充卡 (不是圖形卡) 卸下然後重新啟動電腦，判斷是否發生衝突的情況。

如果問題仍然存在，請重新安裝您剛才卸下的卡，卸下其他不同的卡，然後重新安裝電腦。

對每張卡重複此程序。如果電腦正常啟動，請排除從電腦中卸下的上一個插卡有資源

(

衝突問題

)

南

如果問題仍然發生，請聯絡

請參閱您的使用者指

。

ABCD

黃燈綠燈黃燈黃燈

可能發生擴充卡故障。

模組，確定您的電腦能夠與記

DIMM_1

Alert! Operating

中安裝一個記

以啟動作業系統。

( 請參閱第 67 頁 )

。

聯絡

Dell

。

= 黃燈 = 綠燈 = 關閉

快速參考指南 73

Page 74

指示燈樣式問題說明建議的解決方法

黃燈綠燈

ABCD

www.dell.com | support.dell.com

黃燈綠燈

黃燈綠燈綠燈黃燈

可能發生圖形卡故障。

可能發生軟式磁碟機或硬碟機故障。重新安裝所有電源線與資料纜線，然後重新

•

如果電腦有圖形卡，請卸下圖形卡，重新安裝，然後重新啟動電腦。

•

如果問題仍然存在，請重新安裝一張您確定可正常運作的圖形卡，然後重新啟動電腦。

•

如果問題仍然存在或電腦有整合圖形晶片，請聯絡

啟動電腦。

Dell

。

ABCD

= 黃燈 = 綠燈 = 關閉

黃燈綠燈綠燈綠燈

可能發生 USB 故障。重新安裝所有 USB 裝置，檢查纜線連接，然

後重新啟動電腦。

74 快速參考指南

Page 75

指示燈樣式問題說明建議的解決方法

ABCD

綠燈黃燈黃燈黃燈

未偵測到記憶體模組。 1 重新安裝記憶體模組

與記憶體正常地通訊。

重新啟動電腦。

如果問題仍然存在，請卸下所有記憶體模組，然後在連接器憶體模組。

重新啟動電腦。會出現下列的訊息：

in Debug Mode. Please Populate Memory in Pairs for Normal Operatio

成對填入記憶體以便正常操作。〉

按下

運行

如果第一個測試的記憶體模組有瑕疵，請對剩餘的模組重複此程序，以確保剩餘的模組沒有瑕疵。

當識別出有瑕疵的記憶體模組後，請

Dell

〈警報! 在除錯模式下操作。請

<F1> Dell

診斷程序。

以更換模組。

註 : 在安裝新的記憶體模組之前，如果需要

使用電腦，可以在除錯模式下操作。

ABCD

綠燈黃燈黃燈綠燈

綠燈黃燈綠燈黃燈

主機板發生故障。請聯絡 Dell 以請求技術協助。

已偵測到記憶體模組，但是存在記憶體組態或相容性錯誤。

•

請確定不存在任何請參閱使用者指南中的「記憶體概要」)。

•

驗證您正在安裝的記憶體模組與您的電腦

。

相容重新安裝記憶體模組，然後重新啟動電腦。

•

如果問題仍然發生，請聯絡

以確定您的電腦能夠

DIMM_1

Alert! Operating

以啟動作業系統。

特殊的記憶體模組需求 (

中安裝一個記

Dell

聯絡

。

= 黃燈 = 綠燈 = 關閉

快速參考指南 75

Page 76

指示燈樣式問題說明建議的解決方法

綠燈黃燈

ABCD

www.dell.com | support.dell.com

ABCD

綠燈綠燈

綠燈綠燈黃燈黃燈

綠燈綠燈綠燈黃燈

可能發生擴充卡故障。 1

可能發生主機板資源和 / 或硬體故障。執行使用者指南中的程序。

發生了其他故障。

透過卸下插卡 ( 電腦，判斷是否存在衝突。

如果問題仍然存在，請重新安裝您剛才卸下的卡，卸下其他不同的卡，然後重新安裝電腦。

對每張卡重複此程序。如果電腦正常啟動，請排除從電腦中卸下的上一個插卡有資源衝突問題

)

。

南

如果問題仍然發生，請聯絡 Dell。

•

請確定纜線已適當地從硬碟機、光碟機和

DVD

•

如果問題仍然發生，請聯絡

不是圖形卡) 然後重新啟動

(

請參閱您的使用者指

磁碟機連接至主機板。

Dell

。

綠燈綠燈

ABCD

綠燈綠燈

= 黃燈 = 綠燈 = 關閉

76 快速參考指南

在開機自我測試後，電腦處於正常的運作狀態。

無。

Page 77

記憶體概觀

註 : 您的電腦支援 ECC 和註冊的記憶體。

•

記憶體模組應該以相符的大小、速度和同面閱記憶體模組上的標籤以確定其大小、速度、面和機構。請確定您的記憶體模組標籤相符。

: 256MB 1Rx8 PC2-3200R-333-10:

例子

•

大小

= 256 MB

速度面

= 1R

機構

= 3200

= x8

•

(1R

為單面，而

為雙面)成對安裝。請參

256MB 2R XX XXX

記憶體模組可以是單面

•

最高等級的記憶體模組安裝於相等或較低等級的記憶體模組安裝於

•

單面

(1R)

記憶體模組安裝於

如果只有安裝兩個記憶體模組，它們必須安裝在

•

(1R)

或雙面

(2R)

，並且應按下列順序安裝：

DIMM_1 和 DIMM_2

DIMM_3 和 DIMM_4

DIMM_5 和 DIMM_6

DIMM_1 和 DIMM_2

中。這些連接器

位於主機板外部邊緣上。

•

記憶體模組應該以下列順序安裝：連接器

DIMM_4

如果將雙面模組安裝於

• DIMM_5 和 DIMM_6

註 : 自 Dell 購買的記憶體可以獲得電腦的保固。

注意 : 如果您在記憶體升級期間將原始記憶體模組從電腦中卸下，即使您從 Dell 購買了新的模

，然後是

DIMM_5 和 DIMM_6

DIMM_3 和 DIMM_4

不支援雙面記憶體模組。

組，也要將卸下的模組與您擁有的任何新模組分開。如有可能，請勿將原始記憶體模組與新的記憶體模組配對使用。否則，您的電腦有可能會無法正常啟動。您應該將原始記憶體模組成對安裝於連接器 DIMM_1 和 DIMM_2，連接器 DIMM_3 和 DIMM_4 以及連接器 DIMM_5 和 DIMM_6 中。

DIMM_1 和 DIMM_2、DIMM_3 和

。

中，則不能夠使用

DIMM_5 和 DIMM_6

快速參考指南 77

。

Page 78

注意 : 如果您安裝 4 GB 以上的記憶體，您必須同時安裝風扇以冷卻電腦。如果您沒有安裝風

扇，您會收到一條錯誤訊息，說明您必須安裝風扇或卸下部份記憶體。

常見問題解答

我如何 ... 解決方案在何處查找其他資訊

設定我的電腦以使用兩台顯示器如果您的電腦擁有必要的圖形卡可

支援雙顯示器設定，則請查找您的產品盒以找到 Y 纜線。纜線的一端有單一連接器 ( 請將此連接器插入背面板 )，然後分支出兩個連接器 (

www.dell.com | support.dell.com

如果顯示器纜線連接器似乎與我的電腦背面的連接器不相符，連接我的監視器 ?

連接喇叭 ? 如果您已經安裝音效卡，請將喇叭

找到正確的連接器以用於我的 USB 或 IEEE 1394 裝置 ?

請將這些連接器與監視器纜線相連 )。對於 Dell Precision 670 電腦，請參閱第 51 頁的「安裝您的 Dell

Precision 670 電腦」，對於 Dell Precision 470 電腦，請參閱第 57 頁

的「安裝您的 Dell Precision 470 電腦」。

如果您的圖形卡擁有 DVI 連接器，但是您的顯示器有一個 VGA 連接器，此時您需要使用配接器。配接器應該包括在產品盒當中。

連接至音效卡上的連接器。對於 Dell Precision 670 電腦，請參閱第 55 頁的「連接喇叭」，對於 Dell Precision 470 電腦，請參閱第 59 頁的「連接喇叭」。

您的 Dell Precision 670 電腦有兩個前面板以及六個背面板 USB 2.0 相容連接器。它也有兩個 6 插腳的序列 IEEE 1394 連接器。請參閱第 51 頁的「安裝您的 Dell Precision 670 電腦」。

您的 Dell Precision 470 電腦有兩個前面板以及六個背面板 USB 2.0 連接器。它也可以透過附加的 PCI IEEE 1394 插卡取得。請參閱第 57 頁的「安裝您的 Dell Precision 470 電腦」。

若要找出有關使用雙顯示器的其他資訊，請參閱 Drivers and Utilities CD 中的圖形卡說明文件。

對於 Dell Precision 670 電腦，請參閱第 52 頁的「連接顯示器」，對於 Dell Precision 470 電腦，請參閱第 58 頁的「連接顯示器」。

請參閱喇叭隨附的說明文件以瞭解更多資訊。

請參閱使用者指南中電腦的前後檢視圖形。如果需要找到使用者指南的協助，請參閱第 48 頁的「Dell Precision™ 移動工作站使用者指南」。

78 快速參考指南

Page 79

我如何 ... 解決方案在何處查找其他資訊

找出有關我的電腦硬體與其他技術規格的資訊 ?

安裝新的記憶體 ? 您的使用者指南中包含記憶體章

尋找我的電腦的說明文件 ? 下列說明文件適用於您的電腦：

您的使用者指南中包含一個規格表，此表提供了有關您的電腦和硬體更詳細的資訊。若要找到您的使用者指南，請參閱第 47 頁的「尋找資訊」。

節，提供有關您電腦的記憶體的詳細資訊。

請參閱第 77 頁的「記憶體概觀」。

•

使用者指南

•

產品資訊指南

•

系統資訊標籤

•

服務手冊

若要找到這些說明文件，請參閱第 47 頁的「尋找資訊」。

跳至 Dell 支援網站，網址為 support.dell.com，並使用下列支援工具中的一種：閱讀有關最新科技的白皮書，或是在 Dell 論壇聊天室中與其他 Dell 使用者通訊。

如果需要找到使用者指南的協助，請參閱第 47 頁的「尋找資訊」。

如果遺失了您的說明文件，可以在 Dell 支援網站 support.dell.com 上取得該文件。

快速參考指南 79

Page 80

www.dell.com | support.dell.com

80 快速參考指南

Page 81

索引

安全說明 ,48

保固 ,48 標籤

Microsoft Windows, 48

服務標籤 ,48

嗶聲代碼 ,69

Drivers and Utilities, 47 ResourceCD, 47

作業系統 ,50

衝突

解決軟體與硬體不相容的問

題 ,64

重新安裝

Drivers and Utilties CD, 47 ResourceCD, 47

錯誤訊息

診斷程式指示燈 ,70 嗶聲代碼 ,69

Dell Premier 支援網站 , 48-49

Drivers and Utilities CD, 47

電腦

嗶聲代碼 ,69

服務標籤 ,48

故障排除

診斷程式指示燈 ,70

IRQ 衝突 ,64

Microsoft Windows 標籤 ,48

驅動程式

ResourceCD, 47

說明文件 , 47, 56, 60

ResourceCD, 47

系統資訊指南 ,48 使用者指南 ,48 裝置 ,47 線上 ,49

Windows 2000

硬體疑難排解 ,65 裝置管理員 ,65

Windows XP：說明與支援

中心；說明與支援中心；故障排除：說明與支援中心 ,49

問題

診斷程式指示燈 ,70 嗶聲代碼 ,69

系統資訊標籤；主機板 ,47

硬體

嗶聲代碼 ,69

Dell

支援網站 ,49

使用者指南 ,48

診斷程式

索引 81

Page 82

Drivers and Utilities CD, 47

指示燈 ,70

嗶聲代碼 ,69 診斷程式指示燈 ,70 指示燈

診斷程式 ,70

電腦後面 ,70 裝置管理員 ,65 作業系統

CD, 50

安裝指南 ,50

82 索引

Page 83

Dell Precision™ WorkStation 470 및

WorkStation670

빠른 참조 안내서

모델 WHM, WHL

www.dell.com | support.dell.com

Page 84

주 , 주의사항 및 주의

주 : 주는 컴퓨터의 활용도를 높이는 데 도움이 되는 중요한 정보입니다 .

주의사항 : 주의사항은 하드웨어 손상이나 데이터 손실의 가능성을 알리고 이러한 문제를 방지하는 방법을 알

려 줍니다 .

주의 : 주의는 잠재적으로 물건의 손상 , 신체적 부상 , 또는 사망 등과 같은 결과를 초래 할 수 있음을 뜻합니다 .

약어 및 머리글자

약어 및 머리글자의 전체 목록은 사용 설명서의 "용어집"을 참조하십시오

Dell™ n

니다

시리즈 컴퓨터를 구입한 경우

빠른 참조 안내서, 드라이버 및 유틸리티

다

, Microsoft® Windows® 운영

CD 및

운영체제 미디어는 선택사양이며 일부 컴퓨터에 제공됩니

체제에 관련된 사항들은 적용되지 않습

____________________

이 문서의 정보는 사전 통보 없이 변경될 수 있습니다 .

Dell Inc. 의 서면 허가를 받지 않은 일체의 모든 재생산은 엄격하게 금지됩니다 .

본 설명서에 사용된 상표 : Dell, DELL 로고 , 및 Dell Precision 은 Dell Inc. 의 상표입니다 ; Microsoft 및 Windows 는 Microsoft Corporation 의 등록상표입니다 ; Intel 및 Pentium 은 Intel Corporation 의 등록상표입니다 .

본 설명서에서는 특정 회사의 마크나 제품 이름의 사실성을 입증하기 위해 기타 상표나 상호를 사용할 수도 있습니다 . Dell Inc. 는 자사가 소유하고 있는 것 이외의 타사 소유 상표 및 상표명에 대한 어떠한 소유권도 갖고 있지 않습니다 .

모델 WHM, WHL

2004 년 10 월 P/N R3961 Rev. A01

www.dell.com | support.dell.com

Page 85

정보 찾기 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Dell Precision 670 컴퓨터 설치

Dell Precision 470 컴퓨터 설치

컴퓨터 덮개 열기

컴퓨터 관리

문제 해결

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

. . . . . . . . . . . . . . . . . . . . . . . . . 91

. . . . . . . . . . . . . . . . . . . . . . . . . 97

소프트웨어 및 하드웨어 비호환 해결 Microsoft Windows

Windows 2000

XP . . . . . . . . . . . . . . . . . . . . . . . . . 104

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Windows XP 시스템 복원 사용 마지막으로 성공한 구성 사용 Dell 진단 프로그램 사용 시기 검사를 시작하기 전에 Dell 진단 프로그램 실행 시스템 표시등

경고음 코드

오류 메시지

진단 표시등

메모리 개요

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

자주 제기되는 질문 (FAQ)

. . . . . . . . . . . . . . . . . . . . . . . . . . 107

. . . . . . . . . . . . . . . . . . . . . . . . 108

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

. . . . . . . . . . . . . . . . . . . . . . . . . . 119

. . . . . . . . . . . . . . . . . 104

. . . . . . . . . . . . . . . . . . . . . 105

. . . . . . . . . . . . . . . . . . . . . 106

. . . . . . . . . . . . . . . . . . . . . 107

색인 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

목차 85

Page 86

86 목차

Page 87

정보 찾기

주 : 몇몇 기능은 사용자 컴퓨터나 특정 국가에서는 사용할 수 없습니다 .

주 : 그밖의 다른 정보가 컴퓨터와 함께 제공되기도 합니다 .

찾는 정보 찾을 위치

•내

컴퓨터 진단 프로그램

•내

컴퓨터 드라이버

•

내 컴퓨터 설명서

•내 장치

•

데스크탑 시스템 소프트웨어

•

시스템 보드 커넥터

•

시스템 보드 구성요소 위치

설명서

(DSS)

Drivers and Utilities CD(ResourceCD 라고도 함 )

설명서와 드라이버는 이미 컴퓨터에 설치되어 있습니 다 . CD 를 사용하여 드라이버를 재설치하거나 Dell 진 단 프로그램 ( 페이지 108 참조 ) 을 실행하거나 설명서 에 액세스할 수 있습니다 .

주 : 드라이버 및 설명서 업데이트는 support.dell.com 에

서 찾을 수 있습니다 .

주 : Drivers and Utilities CD 는 선택사양이며 일부 컴퓨

터에 제공됩니다 .

시스템 정보 라벨

CD에

포함된

readme

컴퓨터의 기술 변경

일은

Dell Precision 670 컴퓨터 설치

키보드 및 마우스 연결

PS/2

USB

또는

PS/2

또는

USB

주의 : 이 단원의 모든 절차를 시작

하기 전에 제품 정보 안내서에 있는 안전 지침을 따르십시오 .

컴퓨터를 올바르게 설치하려면 모든 단계를 완료해야 합니다 .

모뎀 또는 네트워크 케이블 연결 .

Network

Modem

주 : 컴퓨터에 네트워크 카드가 설

치되어 있으면 네트워크 케이블을 카드에 연결하십시오 .

주 : 모뎀은 Dell Precision 워크스테

이션의 기본 품목에 포함되어있지 않지만 모뎀만 따로 주문하실 수 있 습니다 .

주의사항 : 모뎀 케이블을 네트워

크 어댑터에 연결하지 마십시오 . 전 화기의 전압 때문에 네트워크 어댑 터가 손상될 수 있습니다 .

빠른 참조 가이드 91

Page 92

모니터를 연결하십시오 .

www.dell.com | support.dell.com

그래픽 카드에 따라 여러가지 방법 으로 모니터를 연결할 수 있습니다 .

주의사항 : 제공된 어댑터 또는 케

이블을 사용하여 모니터를 컴퓨터 에 연결하십시오 .

92 빠른 참조 가이드

Page 93

한 개의 커넥터가 달린 단일 및 듀얼 모니터 기능 카드인 경우

VGA 어댑터

VGA

단일 모니터 그래픽 카드가 있는 경우 , VGA 모니터를 연결하려면 VGA 어댑터를 사용하십시오 .

듀얼 VGA Y 케이블 어댑터

듀얼 DVI Y 케이블 어댑터

VGA

그래픽 카드에 한 개의 커넥터가 달려 있는 경우 , 한 개 또는 두 개의 VGA 모니터를 연결하려면 해당 Y 케이블 을 사용하십시오 .

그래픽 카드에 한 개의 커넥터가 달려 있는 경우 , 한 개 또는 두 개의 DVI 모니터를 연결하려면 해당 Y 케이블 을 사용하십시오 .

DVI

듀얼 모니터 케이블은 색상으로 구분되어 있습니다 . 청색 커넥터는 주 모니터용이고 흑색 커넥터는 보조 모니터용입니다 . 듀얼 모니터를 지원하려면 컴퓨터를 시작할 때 두 모니터 가 모두 컴퓨터에 연결되어 있어야 합니다 .

빠른 참조 가이드 93

Page 94

한개의 DVI 및 한개의 VGA 커넥터와 듀얼 모니터 기능 카드인 경우

단일 DVI/ 단일 VGA

DVI

VGA

www.dell.com | support.dell.com

커넥터를 한 개 또는 두 개의 모니터에 연결할 경우 , 해 당 커넥터 ( 들 ) 를 사용하십시오 .

듀얼 VGA 및 VGA 어댑터

커넥터에 두 개의 VGA 모니터를 연결하려면 VGA 어댑 터를 사용하십시오 .

두개의 DVI 커넥터와 듀얼 모니터 기능 카드인 경우

듀얼 DVI

한 개의 VGA 어댑터가 포함된 듀얼

DVI

VGA

두 개의 VGA 어댑터가 포함된 듀얼 DVI

DVI

한 개 또는 두 개의 DVI 모니터를 컴 퓨터에 연결할 경우 , DVI 커넥터를 사용하십시오 .

94 빠른 참조 가이드

DVI

VGA

VGA 어댑터를 사용하여 VGA 모니 터를 컴퓨터의 DVI 커넥터에 연결하 십시오 .

VGA

두개의 VGA 어댑터를 사용하여 VGA 모니터를 컴퓨터의 DVI 커넥터

에 연결하십시오 .

Page 95

스피커를 연결하십시오 .

LINE OUT

전원 케이블 연결 및 컴퓨터와 모니터 켜기 .

주 : 컴퓨터에 오디오 카

드가 설치되어 있으면 스피커를 카드에 연결하 십시오 .

빠른 참조 가이드 95

Page 96

추가 소프트웨어 또는 장치 설치 .

컴퓨터와 함께 제공되지 않은 장치나 소프트웨어를 설치하기 전에 해당 소프트웨어나 장치 와 함께 제공된 설명서를 읽어 보거나 판매업체에 문의하여 해당 소프트웨어나 장치가 자신 의 컴퓨터 및 운영 체제와 호환되는지 확인하십시오 .

축하합니다 ! Dell Precision 670 컴퓨터 설치를 완료했습니다 .

하드 드라이브에 있는 사용 설명서를 보려면 :

www.dell.com | support.dell.com

시작 단추를 클릭한 다음 도움말 및 지원을 클릭하십시오 .

Dell 지원 사이트에서 사용 설명서를 보려면 :

support.dell.com을

웹사이트 안내에 따라 컴퓨터에 대한 정보를 입력하십시오

Dell

지원 웹사이트 홈페이지에서 제품 지원

Guides)

하십시오

방문하십시오

링크를 클릭하고, 시스템

(Product Support)

(Systems)을

클릭한 다음

아래의 사용 설명서

, Dell Precision

(User

컴퓨터를 선택

96 빠른 참조 가이드

Page 97

Dell Precision 470 컴퓨터 설치

주의 : 이 단원의 모든 절차를 시작하기 전에 제품 정보 안내서에 있는 안전 지침을 따르십시오 .

컴퓨터를 올바르게 설치하려면 모든 단계를 완료해야 합니다 .

키보드 및 마우스 연결 .

PS/2

모뎀 또는 네트워크 케이블 연결 .

network

USB

또는

PS/2

modem

또는

USB

주 : 컴퓨터에 네트워크 카드

가 설치되어 있으면 네트워 크 케이블을 카드에 연결하 십시오 .

주의사항 : 모뎀 케이블을

네트워크 어댑터에 연결하지 마십시오 . 전화기의 전압 때 문에 네트워크 어댑터가 손 상될 수 있습니다 .

주 : 모뎀은 Dell Precision 워

크스테이션의 기본 품목에 포함되어있지 않지만 모뎀만 따로 주문하실 수 있습니다 .

빠른 참조 가이드 97

Page 98

모니터 연결 .

www.dell.com | support.dell.com

그래픽 카드에 따라 여러 가지 방법으로 모니터를 연결할 수 있습니다 .

다른 옵션에 대한 정보를 위해서 페이지 93 및 페이 지 94 를 참조하십시오 .

주의사항 : 제공된 어

댑터 또는 케이블을 사용하여 모니터를 컴 퓨터에 연결하십시 오 .

98 빠른 참조 가이드

Page 99

스피커 연결 .

LINE OUT

주 : 컴퓨터에 오디오 카드가 설치되어 있으면 스피커를 카드에 연결하십시오 .

전원 케이블 연결 및 컴퓨터와 모니터 켜기 .

빠른 참조 가이드 99

Page 100

추가 소프트웨어 또는 장치 설치 .

축하합니다 ! Dell Precision 470 컴퓨터 설치를 완료했습니다 .

하드 드라이브에 있는 사용 설명서를 보려면 :

www.dell.com | support.dell.com

시작 단추를 클릭한 다음 도움말 및 지원을 클릭하십시오 .

Dell 지원 웹사이트에서 사용 설명서를 보려면 :

support.dell.com을

웹사이트 안내에 따라 컴퓨터에 대한 정보를 입력하십시오

Dell 지원 Guides)

하십시오

컴퓨터 덮개 열기

주의 : 이 항목의 절차를 수행하기 전에 제품 정보 안내서에 있는 안전 지침을 따르십시오 .

시작

메뉴를 통해 시스템을 종료하십시오

컴퓨터와 컴퓨터에 연결된 장치의 전원이 꺼져 있는지 확인하십시오. 컴퓨터를 종료할 때 컴 퓨터와

컴퓨터에 연결된 장치의 전원이 자동으로 꺼지지 않은 경우 지금 전원을 끄십시오

주의사항 : 네트워크 케이블을 분리하려면 먼저 컴퓨터에서 케이블을 분리한 다음 네트워크 벽

면 잭에서 케이블을 분리하십시오 .

컴퓨터에 연결된 전화선이나 통신선도 분리하십시오

컴퓨터와 컴퓨터에 연결된 모든 장치를 전원 콘센트에서 분리한 다음, 전원 단추를 눌러 시스템 보드를 접지시키십시오

후면 패널의 자물쇠 고리에 자물쇠를 설치한 경우, 자물쇠를 제거하십시오

주의 : 전기 충격을 방지하려면 덮개를 열기 전에 항상 컴퓨터를 전원 콘센트에서 분리해 놓으십

시오 .

다음 그림에서 보는바와같이 컴퓨터를 옆으로 눕히십시오

주의사항 : 덮개를 열수 있는 충분한 공간 ( 최소 30m[1ft]) 이 있는지 확인하십시오 .

방문하십시오

웹사이트 홈페이지에서 제품 지원

링크를 클릭하고, 시스템

(Systems)을

(Product Support)

클릭한 다음

아래의 사용 설명서

, Dell Precision

(User

컴퓨터를 선택

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