Dell R340 User Manual

Technical Guide

Dell EMC PowerEdge R340

The PowerEdge R340 delivers the right mix of performance, redundancy and value in a dense 1-socket, 1U chassis. Powered by the latest Intel® Xeon® processor family, it is ideal for small, medium and large enterprises looking to deploy multiple workloads including but not limited to: collaboration/sharing, le/print, mail/ messaging and backup/recovery.

© 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

2018 - 10

Rev. A00

Contents

1 Product overview.............................................................................................................5

Introduction........................................................................................................................................................................5

New technologies...............................................................................................................................................................5

2 System features..............................................................................................................6

Product comparison........................................................................................................................................................... 6

Product specications........................................................................................................................................................ 7

3 Chassis views and features............................................................................................ 10

Front view of the system.................................................................................................................................................. 10

Back view of the system...................................................................................................................................................10

Internal view of the system................................................................................................................................................11

Locating the information tag of your system......................................................................................................................11

4 Processor...................................................................................................................... 13

Processor features............................................................................................................................................................13

Supported processors.......................................................................................................................................................13

Chipset..............................................................................................................................................................................14

5 Memory......................................................................................................................... 17

Supported memory........................................................................................................................................................... 17

Memory speed..................................................................................................................................................................18

6 Storage..........................................................................................................................19

Supported drives...............................................................................................................................................................19

Storage controller specications....................................................................................................................................... 19

Optical drive......................................................................................................................................................................19

Tape drive......................................................................................................................................................................... 19

Internal Dual SD Module...................................................................................................................................................20

Boot Optimized Storage Subsystem (BOSS)..............................................................................................................20

7 Networking and PCIe..................................................................................................... 21

PCIe slots..........................................................................................................................................................................21

PCI card dimensions and power support...........................................................................................................................21

8 Power, thermal, and acoustics.......................................................................................22

Power supply units........................................................................................................................................................... 22

Thermal............................................................................................................................................................................22

Acoustics..........................................................................................................................................................................23

9 Supported operating systems........................................................................................25

10 Dell EMC OpenManage systems management.............................................................26

iDRAC with Lifecycle controller........................................................................................................................................ 26

iDRAC features and comparison................................................................................................................................. 27

Agent-free management................................................................................................................................................... 31

Agent-based management................................................................................................................................................31

Dell EMC consoles............................................................................................................................................................ 31

Dell EMC OpenManage systems management tools, utilities and protocols......................................................................33

Integration with third-party consoles................................................................................................................................34

OpenManage connections with third-party consoles....................................................................................................... 35

11 Appendix A. Additional specications........................................................................... 36

Chassis dimensions.......................................................................................................................................................... 36

Chassis weight................................................................................................................................................................. 36

Video................................................................................................................................................................................ 37

USB ports.........................................................................................................................................................................37

Drives............................................................................................................................................................................... 37

NIC ports..........................................................................................................................................................................37

Environmental specications.............................................................................................................................................37

12 Appendix B. Standards compliance.............................................................................. 40

13 Appendix C Additional resources.................................................................................. 41

14 Appendix D. Support and deployment services............................................................ 42

ProDeploy Enterprise Suite and Residency Services.........................................................................................................42

ProDeploy Plus...........................................................................................................................................................42

ProDeploy...................................................................................................................................................................42

Basic Deployment.......................................................................................................................................................42

Residency Services.................................................................................................................................................... 43

Deployment services........................................................................................................................................................ 43

Remote Consulting Services.............................................................................................................................................43

Data Migration Service.....................................................................................................................................................43

ProSupport Enterprise Suite.............................................................................................................................................43

ProSupport Plus...............................................................................................................................................................44

ProSupport.......................................................................................................................................................................44

ProSupport One for Data Center......................................................................................................................................44

ProSupport One for Data Center......................................................................................................................................45

Support Technologies.......................................................................................................................................................45

SupportAssist.............................................................................................................................................................46

TechDirect..................................................................................................................................................................46

Additional professional services........................................................................................................................................46

Dell Education Services....................................................................................................................................................46

Dell EMC Global Infrastructure Consulting Services......................................................................................................... 47

Dell EMC Managed Services............................................................................................................................................ 47

Product overview

Introduction

The PowerEdge R340 rack system consists of the Co (C246) Platform Controller Hub (PCH). The PowerEdge R340 rack system is a two‐chip platform (enabled by the chipset) when compared to the traditional three‐chip platforms (Processor, Memory controller, and I/O controller). It also includes an integrated memory controller (IMC) and integrated I/O (IIO) (such as PCI Express and DMI3) on a single silicon die.

ee Lake-S processor used in conjunction with the Cannon Lake-H PCH

New technologies

The PowerEdge R340 is the ideal entry-level server for data centers & SMB to address small scale enterprise applications designed

or productivity and data intensive applications for remote oce/branch oces requiring maximum uptime. The PowerEdge R340

f provides a choice of either 8x2.5” or 4x3.5” hot-plug drive congurations for added storage exibility. 50% increase in core count signicantly improves performance while a quiet, short-depth form factor is optimized for constrained spaces. R340 is perfect for web hosting, backup/recovery, le/print, mail/messaging, and collaboration/sharing.

The following table shows the list of new technologies o

New Technologies Detailed Descriptions

® C246 series chipset

Intel

Intel® Xeon

Next Generation SW RAID, PERC S140 The new 1-socket servers support the latest S140 software

® processor E- 2100 Product Family

ered by the PowerEdge R340:

Please refer to the chipset section for details

The Intel and embedded PCIe lanes that will improve the IO performance. Please refer

RAID along with H330 and H730P con improved functionality and faster performance. New SW RAID supports RAID 0, 1, 5 and 10. Please refer to additional de

® Xeon® E-2100 processor has increased core count

processor section for additional details.

tails.

troller cards with

storage section for

iDRAC 9 The new embedded system management solution for Dell EMC

er features hardware and rmware inventory and alerting, in

serv depth memory alerting, faster performance, optional dedicated gigabit port, email alerts, electronic licensing, editable user work notes log and more. Dedicated iDRAC Direct microUSB port improves at-the-box management. Please refer to section

iDRAC section for additional details.

System features

Product comparison

The following table shows the comparison between the PowerEdge R330 and PowerEdge R340:

Table 1. Product comparison with predecessor

Feature PowerEdge R330 PowerEdge R340

Processor

• Intel Xeon® E3-1200 v6 Processor family

• Intel Pentium®

• Intel Celeron®

• Intel Core i3®

• Intel Xeon® E-2100 Processor family

• Intel Pentium®

• Intel Celeron®

• Intel Core i3®

Number of processors

Number or cores

L2/L3 cache

Chipset

Memory Module

Hard drive bays

Hard drive types

External hard drive bays

RAID controllers

• 1 • 1

• Up to 4 cores • Up to 6 cores

• 2.0 MB per core

• Up to 8 MB

• Intel C236 • Intel C246

• DDR4: 4 UDIMMs with ECC

• Speed: Up to 2400MT/s

• Min RAM: 4 GB

• Max RAM: 64 GB

• 4 x 3.5-inch cabled or hot plug

• 8 x 2.5-inch hot plug

• 2 x 1.8-inch cabled

• Default SATA. Optional SAS

• Enterprise HDD

• Entry HDD

• 1x slim ODD 9.5mm • 1x slim ODD 9.5mm

• Chipset based SATA, PERC S130

• PERC H330

• PERC H730

• PERC H830

• 2.0 MB per core

• Up to 12 MB

• DDR4: 4 UDIMMs with ECC

• Speed: Up to 2666MT/s

• Min RAM: 8GB

• Max RAM: 64 GB

• 4 x 3.5-inch hot plug

• 8 x 2.5-inch hot plug

• Default SATA. Optional SAS

• Enterprise HDD

• Entry HDD

• Chipset based SATA, PERC S140

• PERC H330

• PERC H730P

Host Bus Adapter (HBA)

Boot optimized storage subsytem

• 12Gb SAS External HBA • 12Gb SAS External HBA

• HBA330 Internal adapter

• Not supported • 2x M.2 240GB (RAID 1 or No RAID)

• 1x M.2 240GB (No RAID only)

Feature PowerEdge R330 PowerEdge R340

Server management

• BMC

• IPMI 2.0 compliant; Full Open Manage suite

• Optional iDRAC8 Express

• Optional iDRAC8 Enterprise

• Vash

• BMC

• IPMI 2.0 compliant; Full Open Manage suite

• Optional iDRAC9 Express

• Optional iDRAC9 Enterprise

• Vash

I/O slots

NIC/LOM

USB

Power supplies

Fans

Form factor

Dimensions (HxWxD)

• 1 x16 slot PCIe Gen3 for HL/FH from CPU1(x8

• 1 x 8 slot PCIe Gen3 for LP from CPU1(x4

• 2x GbE LOM • 2x GbE LOM

• 2 rear USB 3.0

• 2 front USB 2.0

• 1 internal USB 3.0

• Single or Dual Redundant hot-pluggable 350W

• 3 or 4 non-redundant, non-hot swappable fans • 3 or 4 non-redundant, non-hot swappable fans

• 1U rack • 1U rack

• 42.8 x 434.0 x 664 (mm) (w/o bezel)

• 1.67” x 17.09” x 26.2”(in)

lanes

(Pla

)

tinum)

• 1 x16 slot PCIe Gen3 for HL/FH from CPU1(x8

• 1 x 8 slot PCIe Gen3 for LP from CPU1(x4

• 2 rear USB 3.0

• 1 front USB 2.0

• 1 internal USB 3.0

• Single or Dual Redundant hot-pluggable 350W

• 4x 3.5” chassis:

• 8x 2.5" chassis:

)

lanes

)

lanes

tinum) or 550W (Platinum)

(Pla

– 42.8 x 434.0 x 596 (mm) (w/o bezel) – 1.67” x 17.09” x 23.5”(in)

– 42.8 x 434.0 x 545 (mm) (w/o bezel) – 1.67” x 17.09” x 21.5”(in)

Weight

Product specica

The following able list the technical specica

Table 2. Technical specica

Features Specications

Form Factor

Processors

Processor sockets

Front Side Bus or HyperTransport

Cache

• Max 29.54 lb/13.4 Kg • Max 29.98 lb/13.6 Kg

tions

tions for the PowerEdge R340:

tions

• 1U rack

® Xeon® processor E-2100 product family

• Intel ® Core™ i3 8100 processor

• Intel ® Pentium® G5500 processor

• Intel ® Celeron G4900 processor

• Intel

• 1

• Intel DMI 3.0

• 2.0 MB per core

• 8 MB or 12 MB

Features Specications

Chipset

• Intel C246 Chipset

Memory

I/O slots

RAID controller

Host Bus Adapter (HBA)

Drive bays

Maximum internal storage

Hard drives

• Up to 64GB (4 DIMM Slots)

• 8GB/16GB 2666MT/s

• MIN/ MAX RAM: 8GB/64GB

• 2 GEN 3 PCIe slots:

– X16 slot FH (1x8 Gen3) – X8 Slot LP (1X4 Gen3)

• PERC S140

• PERC H330

• PERC H730P

• 12Gb SAS External HBA

• HBA330 Internal adapter

• Up to 8 x 2.5” Hot-Plug drives

• Up to 4 x 3.5” Hot-Plug drives

• 56.0TB for 4 x 3.5” HDD config

• 19.2TB for 8 x 2.5” HDD config

• 2.5” SSD SATA 6Gb

• 2.5” SATA 7.2K

• 2.5” SAS 15K HDs

• 2.5” Near Line SAS 7.2K

• 2.5” SAS 10K HDDs

• 3.5” Enterprise SATA 7.2K HDDs

• 3.5” Near Line SAS 7.2K HDDs

• Capacity: 14TB; 12TB; 10TB; 8TB; 6TB; 4TB; 2TB; 1TB

Unbuffered with ECC only

Embedded LOM/NIC

Communications Optional add-in cards:

Power supply

Availability

• Integrated BROADCOM BCM5720 Gigabit Ethernet

Controller

• 10GbE Intel (Dual) Sageville Sage Pond Dual port 10Gb

• 10GbE Intel (Dual) Fortville Eagle Fountain Dual port 10Gb

• 1GbE Intel (Dual) Powerville Troi-Stony Dual port 1Gb Base-T

• 1GbE Intel (Quad) Powerville Lore-Stony Quad port 1Gb

• 1GbE Broadcom (Dual) 5720 Bashir Dual port 1Gb Base-T

• 1GbE Broadcom (Quad) 5719 Cardassia Quad port 1Gb

• FC8 Emulex (Dual) Saturn Wildr

• Single or dual 350W or 550W hot-plug redundant platinum

• TPM/No TPM

T adapter – FH or LP

Base-

+ adapter – FH or LP

SFP

ter – FH or LP

adap

T adapter – FH or LP

Base-

ter – FH or LP

adap

T adapter – FH or LP

Base-

adapter – FH or LP

wer supplies (100–240 V AC)

e Dual port FC8 SFP+

Features Specications

• ECC memory, UDIMM

• Hot-plug hard drives

• Dual hot-plug redundant power supplies

Video

Remote management

Systems management

Rack support

Featured database applications

• Integrated Matrox G200 with iDRAC9

• Lifecycle Controller 3.0

• iDRAC9 Enterprise

• VFlash (Optional)

• Dell Open Manage featuring Dell Management Console

• Lifecycle Controller 3.0

• iDRAC9 Enterprise

• VFlash (Optional)

• ReadyRails™ static rails for tool-less mounting in 4-post

racks with square or unthreaded round holes or tooled mounting in 4-post threaded and 2-post (Telco) racks

• Microsoft® SQL Server® solutions

Chassis views and features

Front view of the system

Figure 1. Front view of the 8 x 2.5-inch rack system

Figure 2. Front view of the 4 x 3.5-inch rack system

Back view of the system

Figure 3. Back view of the systems

Internal view of the system

Figure 4. Inside the system

Intrusion switch 2. Optical drive

3. Power distribution board 4. PERC card

5. Expansion card riser 6. Heat sink

7. Memory module sockets 8. System board

9. Cooling fans 10. Drive backplane

Locating the information tag of your system

You can identify your system using the unique Express Service Code and Service Tag. Pull out the information tag in front of the system to view the Express Service Code and Service Tag. Alternatively, the information may be on a sticker on the back of the system chassis. The mini Enterprise Service Tag (EST) is found on the back of the system chassis. This information is used by Dell to route support calls to the appropriate personnel.

Figure 5. Locating the information tag of your system

1. Information tag (Top view)

2. Information tag (Bottom view)

3. OpenManage Mobile (OMM) label

4. iDRAC MAC address and iDRAC secure password label

NOTE: If you have opted for secure default access to iDRAC, the iDRAC secure default password is available on the back of the system Information tag. This label will be blank, if you have not opted for secure default access to iDRAC, then the default user name and password are root and calvin.

5. Service Tag

Processor

The PowerEdge R340 is single-socket rack server in a dense 1U form factor designed for productivity and data intensive applications for remote oce/branch oces featuring the Intel® Xeon® E-2100 processor family.

Processor features

The following list highlights the features of the Intel® Xeon E-2100 processor family:

• Up to six execution cores per processor

• Four DMI3 lanes

• 16 PCIe Gen 3 links capable of 8.0 GT/s

• Socket H4, LGA package (LGA1151)

• Integrated 2 channel DDR4 memory controller

• Execute Disable Bit

• Support Turbo Boost Technology 2.0

• Increases CPU frequency if operating below thermal, power, and current limits

• Intel® Virtualization Technology (Intel® VT)

NOTE: We do not support graphics with E-2100 processors, Graphics cannot be enabled on Dell servers using this processor due to technical restrictions.

Supported processors

The following table lists the supported processors for the PowerEdge R340:

Model

E-2186G 3.8 95 6 12 12 Yes 2666 Yes

E-2176G 3.7 80 6 12 12 Yes 2666 Yes

E-2174G 3.8 71 4 8 8 Yes 2666 Yes

E-2146G 3.5 80 6 12 12 Yes 2666 Yes

E-2144G 3.6 71 4 8 8 Yes 2666 Yes

E-2136 3.3 80 6 12 12 Yes 2666 Yes

E-2134 3.5 71 4 8 8 Yes 2666 Yes

E-2126G 3.3 80 6 12 6 Yes 2666 No

E-2124 3.3 71 4 8 4 Yes 2666 No

Core i3 8100 3.6 65 4 6 4 No 2666 No

Pentium G5500

Speed (GHz)

3.8 54 2 4 2 No 2666 No

Power (Watts)

Cores L3 Cache

(MB)

Threads Turbo Max

Memory Speed (MT/s)

Hyperthreading

Model Speed

(GHz)

Power (Watts)

Cores L3 Cache

(MB)

Threads Turbo Max

Memory Speed (MT/s)

Hyperthreading

Celeron G4900

3.1 54 2 2 2 No 2666 No

Chipset

The following table shows the high level features supported by the C246 chipset implemented on the PowerEdge R340:

Chipset feature C246 R340

TXT Y Y

Node Manager Y N

ECC Y Y

FlexIO - USB3.0 - 10 (means 6 is enough) 10 3

USB 2.0 4 4

FlexIO - 8 SATA ports 8 5

FlexIO - SATA Express 3 0

FlexIO - PCIE 3.0 ports - additional required

SPI (MB) FW image 7 UI

Intel vPRO/AMT11 Y N

20 8

Rapid Strorage technology Y N

Rapid Strorage technology enterprise Y N

Data Center Graphics N N

supported displays 3 N

Int. Gbe MAC Y N

eSPI Y N

IO Flex - ability to change SATA/ PCIE/USB

Software Guard Extensions (SGX) N Y

The following table shows the features supported by the R340 chipset:

Feature

DMI Interface Direct Media Interface 3 (DMI3) connects the CPU1 to the PCH.

PCI Express interface PCI Express Generation 3 (PCIe Gen3) is capable of 8 GT/s bit

Y N

Description

DMI3 is similar to a four‐lane PCI Express supporting a speed of 8 GT/s per lane.

rate (compared to PCIe Gen 2’s 5 GT/s) per lane. Because PCIe Gen3 uses a “scrambling” encoding instead of PCIe Gen2’s 8b/10b encoding, it is able to have double the bandwidth of PCIe Gen2. The PCIe Gen 3 will be fully compatible with prior

Feature Description

generations of this technology, from software to clocking architecture to mechanical interfaces.

AHCI The SATA controller provides hardware support for Advanced

Host Controller Interface (AHCI), a standardized programming interface for SATA host controllers developed through a joint industry eort. Platforms supporting AHCI may take advantage of performance features such as port independent DMA Engines —each device is treated as a master—and hardware-assisted native command queuing.

AHCI denes transactions between the SATA controller and software and enables advanced performance and usability with SATA. Platforms supporting AHCI may take advantage of performance features such as no master/slave designation for SATA devices—each device is treated as a master— and hardware assisted native command queuing. AHCI also provides usability enhancements such as hot-plug and advanced power management. AHCI requires appropriate software support (such as, an AHCI driver) and for some features, hardware support in the SATA device or additional platform hardware. Visit the Intel web site for current information on the AHCI specication.

Low Pin Count Interface (LPC) The Low Pin Count (LPC) Interface Specication for legacy I/O

has facilitated the industry's transition toward ISA-less systems. The key enhancements to the 1.1 revision of the LPC Interface Specication is the inclusion of Firmware Memory cycles and addition of multibyte read capability.

The LPC Interface allows the legacy I/O motherboard components, typically integrated in a Super I/O chip, to migrate from the ISA/X-bus to the LPC Interface, while retaining full software compatibility. The LPC Specication oers several key advantages over ISA/X-bus, such as reduced pin count for easier, more cost-eective design. The LPC Interface Specication is software transparent for I/O functions and compatible with existing peripheral devices and applications.

The LPC Interface Specication describes memory, I/O and DMA transactions. Unlike ISA, which runs at 8MHz, it will use the PCI 33MHz clock and will be compatible with more advanced silicon processes. Mobile designers will also benet from the reduced pin count because it uses less space and power and is more thermal ecient.

Serial Peripheral Interface (SPI) The interface implements 3 Chip Select signals (CS#), allowing

up to two ash devices and one TPM device to be connected to the PCH. The CS0# and CS1# are used for ash devices and CS2# is dedicated to TPM.

Advanced Programmable Interrupt Controller (APIC) The chipset contains a Motorola MC146818B-compatible real-

time clock with 256 bytes of battery-backed RAM. The RealTime Clock (RTC) performs two key functions—keeping track of the time of day and storing system data, even when the system is powered down. The RTC operates on a 32.768-KHz crystal and a 3V battery.

GPIO GPIO Serial Expander (GSX) is the capability provided by the

chipset to expand the GPIOs on a platform that needs more

Feature Description

GPIOs than the ones provided by the PCH. The solution requires external shift register discrete components

System Management Bus (SMBus 2.0) The chipset provides a System Management Bus (SMBus) 2.0

host controller as well as an SMBus Slave Interface. The chipset is also capable of operating in a mode in which it can communicate with I2C compatible devices. The host SMBus controller supports up to 100-KHz clock speed.

JTAG Boundary-Scan This section contains information regarding the chipset

testability signals that provides access to JTAG, run control, system control, and observation resources. PCH JTAG (TAP) ports are compatible with the IEEE Standard Test Access Port and Boundary Scan Architecture 1149.1 and 1149.6 Specication, as detailed per device in each BSDL le. JTAG Pin denitions are from IEEE Standard Test Access Port and Boundary-Scan.

Memory

The Integrated Memory Controller (IMC) supports DDR4/-RS protocols with two independent, 64-bit wide channels. The maximum system population at launch will be 64GB (4 DIMM slots x16 GB DDR4 U-DIMM).

Supported memory

DDR4 DIMM types include Un-buered DIMMs (UDIMM ECC). Operational memory speeds of 2666MT/s, 2400MT/s, and 2133MT/s are supported but depends on DIMM capability. Standard DIMM voltage of 1.2v which supports speeds up to 2666MT/s at launch.

System is capable to support up to two DR or SR DIMMs per channel.

With UDIMM ECC, there is no buering so each DRAM chip is 1 load, with a dual rank x2 UDIMM having 64 loads on address and command signals and 8 loads on the data signals.

The following table list the supported memory DIMMs for the PowerEdge R340:

NOTE: The R340 can support mixed DIMM congurations with two dierent DIMM capabilities.

DIMM PN

D715X 1DV5N 2666 UDIMM 8 1 x8 Advanced

1T3YJ JTVWT 2666 UDIMM 8 1 x8 Advanced

VDFYD TJKP0 2666 UDIMM 16 1 x8 Advanced

XY4YR TH0V5 2666 UDIMM 16 1 x8 Advanced

FPFP6 12YG7 2400 UDIMM 4 1 x8 Advanced

MT9MY 7YR44 2400 UDIMM 8 1 x8 Advanced

V7CCK 26YCJ 2400 UDIMM 8 1 x8 Advanced

2TX5N Y2RYH 2400 UDIMM 16 2 x8 Advanced

F6RWY 4F1W8 2400 UDIMM 16 2 x8 Advanced

MOD PN DIMM

Speed

DIMM Type

DIMM Capacity (GB)

Ranks per DIMM

Data Width

SDDC Support

ECC

DIMM Volts

1.2

1.2 BCC

1.2

1.2 BCC

1.2

1.2 BCC

1.2

1.2 BCC

Comments

Version

N8MT5 0WNKM 2133 UDIMM 4 1 x8 Advanced

ECC

1.2

DIMM PN MOD PN DIMM

Speed

DIMM Type

DIMM Capacity (GB)

Ranks per DIMM

Data Width

SDDC Support

DIMM Volts

Comments

FD7GV DM0YK 2133 UDIMM 4 1 x8 Advanced

ECC

H5P71 K4KPT 2133 UDIMM 8 2 x8 Advanced

ECC

RXGPP PKTX9 2133 UDIMM 8 1 x8 Advanced

ECC

7XRW4 14FH6 2133 UDIMM 16 2 x8 Advanced

ECC

FXGXT WTPK0 2133 UDIMM 16 2 x8 Advanced

ECC

1.2 BCC Version

1.2

1.2 BCC Version

1.2

1.2 BCC Version

Memory speed

The system will run all memory on all CPUs and channels at the same speed and voltage. By default the system will run at the highest speed for the lowest voltage of the worst case channel DIMM conguration. Operating speed of the memory is determined by:

• Supported speed of the DIMMs

• DIMM conguration on any channel

• Max speed supported by the CPU

• Speed requested by user in BIOS setup screen

• Operating voltage of the system. Determined by:

– Voltages supported by the DIMMs. – Voltages supported by the platform (R340 does not support 1.25V) – Voltage requested by user in BIOS setup screen.

The following table shows the memory populations and the system speed frequencies:

Table 3. Memory populations and system speed

DIMM Type

UDIMM 1R/2R 8GB, and 16GB DDR4 (1.2V) 2666 2666

DIMM Ranking Capacity DIMM Rated voltage 1 DIMM per channel 2 DIMMs per channel

Storage

The PowerEdge R340 provides various storage options which includes dierent drive types, internal and external storage controllers, and dierent chassis for dierent number of drive supports. The PowerEdge R340 supports the following drive-bay options:

• 4x 3.5" hot-plug drive option

• 8x 2.5" hot-plug drive option

Supported drives

The PowerEdge R340 system supports SAS, SATA, Nearline SAS drives/SSD drives.

Table 4. Supported Drives - SAS and SATA or SSD

Form Factor

2.5-inch

3.5-inch

Type Speed

SATA 6 Gbps 7.2K 1TB, 2TB

SAS

SSD 6 Gbps 512n

SATA 6 Gbps 7.2K 1TB, 2TB. 4TB, 8TB, 10TB, 12TB, 14TB

SAS 12 gbps 7.2K 2TB, 4TB, 8TB, 10TB,12TB

12 Gbps

Rotational Speed

7.2K 1TB, 2TB,

10K 600GB, 1.2TB, 1.8TB, 2.4TB

15K 300GB, 600GB, 900GB

Capacities

480GB, 960GB, 1.92TB, 3.84TB, 200GB, 240GB, 400GB, 800GB, 960GB, 1.92TB, 120GB, 240GB

Storage controller specications

The PowerEdge R340 system supports:

• Internal storage controller cards: PERC H330, H730P, S140, HBA330 and Boot Optimized Storage Subsystem (BOSS) modules.

• External storage controller cards: 12 Gbps SAS HBA.

Optical drive

One ultra-slim type, 9.5mm, ODD is supported on the PowerEdge R340 via the system board embedded SATA. The R340 supports both the ultra-slim SATA DVD-ROM and DVD+/-RW.

If the drive is not ordered with the system, a blank should be installed in its place. ODD cable is 100% included in the chassis even if no ODD is ordered.

Tape drive

No internal tape drive support due to the dense rack form factor. External tape drive is supported via the 12 Gbps SAS HBA. The list below are the supported external tape drives for the PowerEdge R340:

• LTO-6 SAS

• LTO-7 SAS

• LTO-8 SAS

Internal Dual SD Module

The Internal Dual SD Module (IDSDM) is optional. The IDSDM contains two SD ports directly on the motherboard. The modules are redundant. Supported iDSDM microSD cards capacity are 8/16/32/64GB

The IDSDM card provides the following functions:

• Dual SD interface is maintained in a mirrored conguration (primary and secondary SD)

• Provides full RAID1 functionality

• Dual SD cards are not required; the module can operate with only one card but will provide no redundancy

• Enables support for Secure Digital eXtended Capacity (SDXC) cards

• USB interface to host system

• I2C interface to host system and onboard EEPROM for out-of-band status reporting

• Onboard LEDs show status of each SD card

• A BIOS Setup Redundancy setting supports Mirror Mode or Disabled

Boot Optimized Storage Subsystem (BOSS)

BOSS is oered as a means of booting the PowerEdge R340 servers to a full OS when:

• A solution such as IDSDM may be desired, but the target OS for BOSS is a full OS (not just a hypervisor)

• The user needs to maximize their number of drive bays

BOSS cards take up a PCIe slot and are not hot-plug capable. 1x or 2x 240GB modules are available. Dual (2x) module congs can be set up for either RAID 1 or No RAID. Single (1x) module congs can only be set up in a No RAID cong.

Networking and PCIe

The following lists highlights the supported communication adapter cards:

• 10GbE Intel (Dual) Sageville Sage Pond Dual port 10Gb Base-T adapter – FH or LP

• 10GbE Intel (Dual) Fortville Eagle Fountain Dual port 10Gb SFP+ adapter – FH or LP

• 1GbE Intel (Dual) Powerville Troi-Stony Dual port 1Gb Base-T adapter – FH or LP

• 1GbE Intel (Quad) Powerville Lore-Stony Quad port 1Gb Base-T adapter – FH or LP

• 1GbE Broadcom (Dual) 5720 Bashir Dual port 1Gb Base-T adapter – FH or LP

• 1GbE Broadcom (Quad) 5719 Cardassia Quad port 1Gb Base-T adapter – FH or LP

• FC8 Emulex (Dual) Saturn Wildre Dual port FC8 SFP+ adapter – FH or LP

PCIe slots

The PowerEdge R340 provides one riser PCIe expansion slot and one R/A PCIe internal storage slot:

• Slot 1 : One x8 PCIe Gen 3 for LP from CPU (x4 lanes)

• Slot 2 : One x16 PCIe Gen 3 for FH/HL from CPU (x8 lanes)

• Storage Slot: Dedicated PERC slot supports one PERC H330 or H730P or HBA330

PCI card dimensions and power support

The PCI card dimensions allowed in the PowerEdge R340 are:

Table 5. PCI card dimensions

Card type Height Length

Full Height / Half Length card

Low Prole (Half Height) card

Table 6. Power support

Electrical design Physical slot Bandwidth Supported power

Slot 1 x8 Slot PCIE_G3 x4 25W

Slot 2 x16 Slot PCIE_G3 x8 25W

111.15 mm (4.376 inches) max 167.65 mm (6.600 inches) max

68.90 mm (2.731 inches) max 167.65 mm (6.600 inches) max

Power, thermal, and acoustics

Power supply units

The PowerEdge R340 power supply subsystem consists of one or two AC power supplies (1+1 redundant conguration only supports a 51.3mm PSU). The power supply provides +12V and +12Vaux for non-redundant and redundant design. There are several voltage regulators in the system to supply dierent voltage levels needed by dierent logic devices. The redundant power supplies are managed through a PMBus interface.

The following table shows the power eciency of the power supply units:

Table 7. Power supply eciency

Form factor Output Class Eciency targets by load

10% 20% 50% 100%

Redundant PSU

The following table shows the technical specications of the power supply:

Table 8. Power supply specications

PSU Class Heat

350 W ACPlatinum 1340 BTU/hr 50/60 Hz 100-240 V AC,

550 W ACPlatinum 2107 BTU/hr 50/60 Hz 100-240 V AC,

350W Platinum 82.0% 90.0% 94.0% 91.0%

Frequency Voltage AC Current dissipation (maximum)

autoranging

Thermal

The thermal design of the PowerEdge R340 reects the following:

Feature

Optimized thermal design

Description

• The system layout is architected for optimum thermal design i.e. system component placement and layout are designed to provide maximum airow coverage to critical components with minimum expense of fan power.

• Custom heat sink designs for CPU, chipset for optimum component cooling.

High line 100-240V

350 W NA 4.8 A-2.4 A

550 W NA 3.7 A-7.4 A

Low line 100-120V

Comprehensive thermal management

The power required to cool a server can contribute a signicant amount to the overall system power. Thermal control is the active management of system cooling through fan speed and system power management to make sure that the system is reliable while minimizing system fan power consumption, airow, and system acoustic output.

Feature Description

The PowerEdge R340 thermal control system regulates the fan speed based on several dierent responses from critical components' temperature sensors as well as inventory for system congurations.

• Open and Closed loop fan speed control:

– Open loop control uses system conguration

information to determine fan speed based on system inlet temperature.

– Closed loop control method uses component

temperature feedback from various sub-systems to dynamically determine optimum fan speeds.

– User congurable settings:

◦ With the understanding and realization that every

◦ iDRAC Web interface, RACADM, or the iDRAC

customer has unique set of circumstances or expectations from the system, you can adjust the thermal control settings and optimize against the system performance and performance-per-Watt requirements.

Settings Utility can be used for setting custom thermal settings. The settings are persistent, which means that once they are set and applied, they do not automatically change to the default setting during system reboot, power cycling, iDRAC, or BIOS updates. For more info on specics of the user interfaces, please refer to the iDRAC User Guide.

Acoustics

The PowerEdge R340 is a rack-mount server appropriate for attended data center environment. However, lower acoustical output is attainable with proper hardware or software congurations. For example, the minimum conguration of R340 is quiet enough for typical oce environment. The list below are the R340's acoustical dependencies:

• Ambient Temperature: For a similar workload fan speeds (and thus, acoustical noise) may increase as ambient temperature increases.

• High Wattage CPU: High-power (TDP) CPU parts may result in higher acoustical noise output.

• Rear Drives: When rear drives are installed in R340, fan speed may increase for cooling the drives, and hence both idle and operating acoustical outputs may be higher.

• System Thermal Prole Selected in BIOS: The default setting is “Power Optimized (DAPC)”, which generally means lower fan speed and acoustics. If “Performance Optimized” is selected, fan speed and acoustical noise may increase.

R340 acoustical performance is characterized for two congurations: Typical and Feature Rich. The following tables summarizes the conguration and acoustical performance of the R340. Each conguration has been tested according to Dell EMC acoustical standards for rack mounted servers

Conguration

CPU Type Intel E-2124 Intel E-2126G

CPU TDP 71 W 80 W

CPU Quantity 1 1

Memory Type 16GB UDIMM 32GB UDIMM

Typical Feature rich

DIMM Quantity 2 4

Backplane Type 4X 3.5" Hot-plug 8x 2.5" hot swap

Conguration Typical Feature rich

Fan Quantity 4 x 4056 4 x 4056

HDD Type 3.5" SATA 2-TB 2.5" SAS 300 GB 15k

HDD Quantity 2 8

PSU Type 350 W 350 W

PSU Quantity 2 2

PCI 1 2x 1GbE Broadcom 2x 1GbE Broadcom

PCI 2 PERC H330 PERC H730

PCI 3

Table 9. Acoustical performance: Idle/operating at 25°C ambient

Conguration Typical Feature rich

LwA-UL² (Bels) Idle 4.9 5.2

Operating 4.9 5.3

LpA³ (dBA) Idle 38 42

Operating 38 42

Prominent tones No prominent tones in Idle and Operating

Table 10. Acoustical performance: Idle/operating at 28°C ambient

Conguration Typical Feature rich

LwA-UL² (Bels) 5.2 5.5

LpA³ (dBA) 37 38

Table 11. Acoustical performance: Max loading at 35°C ambient

Conguration Typical Feature rich

LwA-UL² (Bels) 8.4 8.4

LpA³ (dBA) 67 67

Supported operating systems

The following lists the supported operating systems for the PowerEdge R340

• Windows 2019 with Hyper-V Standard

• Windows 2019 Essentials

• Windows 2016 with Hyper-V Standard

• Windows 2016 Essentials

• Windows 2012 R2 Essentials

• Windows 2012 R2 Standard

• RHEL 7.5

• SLES 15

• Ubuntu server 18.04.1

• Citrix XenServer 7.1

• VMWare ESXi 6.7

• VMWare ESXi 6.5

Dell EMC OpenManage systems management

Whether your IT environment consists of a few servers or a few thousand servers, Dell EMC OpenManage systems management solutions provide comprehensive management for evolving IT environments. OpenManage is based on open standards and provides agent-based and agent-free server lifecycle management functionality for Dell EMC PowerEdge servers. OpenManage solutions help you automate and streamline essential hardware management tasks.

Start with a rm foundation for ecient hardware management using OpenManage tools, utilities and management consoles. OpenManage systems management solutions consist of a combination of embedded management features and software products that help you automate and simplify the entire server lifecycle: deploy, update, monitor and maintain. OpenManage solutions are innovatively designed for simplicity and ease of use to help you reduce complexity, save time, achieve eciency, control costs and empower productivity. OpenManage centers around ecient management of server lifecycle.

Figure 6. Server lifecycle management operations

iDRAC with Lifecycle controller

The integrated Dell Remote Access Controller 9 (iDRAC9) with Lifecycle Controller is embedded within every Dell EMC PowerEdge server and provides functionality that helps IT administrators deploy, update, monitor, and maintain servers with no need for any additional software to be installed. iDRAC functions regardless of operating system or hypervisor presence because from a pre-OS or bare-metal state, iDRAC is ready to work because it is embedded within each server from the factory.

iDRAC features and comparison

The PowerEdge R340 supports the following iDRAC licenses – Basic (default), Express (upgrade) and Enterprise (upgrade).

NOTE: The features listed in bold in the below table are new for iDRAC9.

Table 12. iDRAC feature comparison

Features iDRAC8

Interface/Standards

Redsh Yes Yes Yes Yes Yes Yes Yes Yes

IPMI 2.0 Yes Yes Yes Yes Yes Yes Yes Yes

DCMI 1.5 Yes Yes Yes Yes Yes Yes Yes Yes

Web-based GUI Yes Yes Yes Yes Yes Yes Yes Yes

Racadm command line— local/remote

SMASH-CLP—SSH-only Yes Yes Yes Yes Yes Yes Yes Yes

Telnet Yes Yes Yes Yes Yes Yes Yes Yes

SSH Yes Yes Yes Yes Yes Yes Yes Yes

Serial redirection Yes Yes Yes Yes Yes Yes Yes Yes

WSMAN Yes Yes Yes Yes Yes Yes Yes Yes

Network Time Protocol No No Yes Yes Yes Yes Yes Yes

Connectivity

Shared NIC Yes Yes Yes Yes N/A N/A Yes Yes

Basic

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Dedicated NIC Yes Yes Yes Yes Yes Yes Yes Yes

VLAN tagging Yes Yes Yes Yes Yes Yes Yes Yes

IPv4 Yes Yes Yes Yes Yes Yes Yes Yes

IPv6 Yes Yes Yes Yes Yes Yes Yes Yes

DHCP (new default; no static IP)

DHCP with Zero Touch No No No No No No No Yes

Dynamic DNS Yes Yes Yes Yes Yes Yes Yes Yes

OS pass-through Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Direct-Front panel USB

Connection View No Yes No Yes No Yes No Yes

NFS v4 No Yes No Yes No Yes No Yes

NTLM v1 and NTLM v2 No Yes No Yes No Yes No Yes

Security

Yes Yes Yes Yes Yes Yes Yes Yes

Features iDRAC8

Basic

Role-based authority Yes Yes Yes Yes Yes Yes Yes Yes

Local users Yes Yes Yes Yes Yes Yes Yes Yes

SSL encryption Yes Yes Yes Yes Yes Yes Yes Yes

IP blocking No No Yes Yes Yes Yes Yes Yes

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Directory services—AD, LDAP

Two-factor authentication No No No No No No Yes Yes

Single sign-on No No No No No No Yes Yes

PK authentication No No Yes Yes Yes Yes Yes Yes

FIPS 140-2 Yes Yes Yes Yes Yes Yes Yes Yes

Secure UEFI bootcerticate management

Lock down mode No No No No No No Yes

Unique iDRAC default password

Customizable Security Policy Banner-login page

Remote Presence

Power control Yes Yes Yes Yes Yes Yes Yes Yes

Boot control Yes Yes Yes Yes Yes Yes Yes Yes

Serial-over-LAN Yes Yes Yes Yes Yes Yes Yes Yes

Virtual Media No No No No Yes Yes Yes Yes

No No No No No No Yes Yes

No Yes No Yes No Yes No Yes

Virtual Folders No No No No No No Yes Yes

Remote File Share No No No No No No Yes Yes

Virtual Console No No No No Yes Yes Yes Yes

HTML5 access to virtual console

VNC connection to OS No No No No No No Yes Yes

Quality/bandwidth control No No No No No No Yes Yes

Virtual Console collaboration—6 users

Virtual Console chat No No No No No No Yes Yes

Virtual Flash partitions No No No No No No Yes Yes

Group manager No No No No No No No Yes

HTTP/HTTPS support along with NFS/CIFS

Power and Thermal

No No No No Yes Yes Yes Yes

No No No No No No Yes Yes

No Yes No Yes No Yes No Yes

Features iDRAC8

Basic

Real-time power meter Yes Yes Yes Yes Yes Yes Yes Yes

Power thresholds & alerts No No Yes Yes Yes Yes Yes Yes

Real-time power graphing No No Yes Yes Yes Yes Yes Yes

Historical power counters No No Yes Yes Yes Yes Yes Yes

Power capping No No No No No No No No

Power Center integration No No No No No No Yes Yes

Temperature monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Temperature graphing No No Yes Yes Yes Yes Yes Yes

Health Monitoring

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Predictive failure monitoring

SNMPv1, v2 and v3—traps and gets

Email alerting No No Yes Yes Yes Yes Yes Yes

Congurable thresholds Yes Yes Yes Yes Yes Yes Yes Yes

Fan monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Power Supply monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Memory monitoring Yes Yes Yes Yes Yes Yes Yes Yes

CPU monitoring Yes Yes Yes Yes Yes Yes Yes Yes

RAID monitoring Yes Yes Yes Yes Yes Yes Yes Yes

NIC monitoring Yes Yes Yes Yes Yes Yes Yes Yes

HD monitoring—enclosure Yes Yes Yes Yes Yes Yes Yes Yes

Out of Band Performance Monitoring

Alerts for excessive SSD wear

Customizable settings for Exhaust Temperature

Yes Yes Yes Yes Yes Yes Yes Yes

No No No No No No Yes Yes

No Yes No Yes No Yes No Yes

Update

Remote agent-free update Yes Yes Yes Yes Yes Yes Yes Yes

Embedded update tools Yes Yes Yes Yes Yes Yes Yes Yes

Sync with repository— scheduled updates

Auto update No No No No No No Yes Yes

Improved PSU rmware updates

Deployment and Conguration

No No No No No No Yes Yes

No Yes No Yes No Yes No Yes

Features iDRAC8

Basic

Local conguration via F10 Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Embedded OS deployment tools

Embedded conguration tools

AutoDiscovery No No Yes Yes Yes Yes Yes Yes

Remote OS deployment No No Yes Yes Yes Yes Yes Yes

Embedded driver pack Yes Yes Yes Yes Yes Yes Yes Yes

Full conguration inventory Yes Yes Yes Yes Yes Yes Yes Yes

Inventory export Yes Yes Yes Yes Yes Yes Yes Yes

Remote conguration Yes Yes Yes Yes Yes Yes Yes Yes

Zerotouch conguration No No No No No No Yes Yes

System Retire/Repurpose Yes Yes Yes Yes Yes Yes Yes Yes

Server Conguration Prole in GUI

Diagnostics, Service and Logging

Embedded diagnostic tools Yes Yes Yes Yes Yes Yes Yes Yes

Part Replacement No No Yes Yes Yes Yes Yes Yes

Server Conguration Backup

Yes Yes Yes Yes Yes Yes Yes Yes

No Yes No Yes No Yes No Yes

No No No No No No Yes Yes

Server Conguration Restore

Easy Restore—system

conguration

Easy Restore Auto Timeout

LED health status indicator

iDRAC Direct—front USB mgmt port

iDRAC Service Module (iSM) embedded

iSM to inband alert forwarding to consoles

Crash screen capture No No Yes Yes Yes Yes Yes Yes

Crash video capture No No No No No No Yes Yes

Boot capture No No No No No No Yes Yes

Manual reset for iDRAC— LCD ID button

Yes Yes Yes Yes Yes Yes Yes Yes

No Yes No Yes No Yes No Yes

Yes Yes Yes Yes Yes Yes Yes Yes

No Yes No Yes No Yes No Yes

Yes Yes Yes Yes Yes Yes Yes Yes

Features iDRAC8

Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Remote reset for iDRAC— requires iSM

Virtual NMI Yes Yes Yes Yes Yes Yes Yes Yes

OS watchdog Yes Yes Yes Yes Yes Yes Yes Yes

SupportAssist Report— embedded

System Event Log Yes Yes Yes Yes Yes Yes Yes Yes

Lifecycle Log Yes Yes Yes Yes Yes Yes Yes Yes

Enhanced logging in the Lifecycle controller log

Work notes Yes Yes Yes Yes Yes Yes Yes Yes

Remote Syslog No No No No No No Yes Yes

License management Yes Yes Yes Yes Yes Yes Yes Yes

Improved customer experience

iDRAC -Faster processor, more memory

GUI rendered in HTML5 No Yes No Yes No Yes No Yes

Add BIOS conguration to iDRAC GUI

Yes Yes Yes Yes Yes Yes Yes Yes

No Yes No Yes No Yes No Yes

iDRAC support for SW RAID licensing

No Yes No Yes No Yes No Yes

Agent-free management

As Dell EMC PowerEdge servers have embedded server lifecycle management, in many cases, there is no need to install an OpenManage systems management software agent into the operating system of a Dell EMC PowerEdge server. This greatly simplies and streamlines the management footprint.

Agent-based management

Most systems management solutions require pieces of software, called agents, to be installed on each node in order to be managed within the IT environment. Additionally, the same agent is often used as a local interface into the hardware health and may be accessed remotely as a management interface, typically referred to as a one-to-one interface. For customers that continue to use agent-based solutions, Dell EMC provides OpenManage Server Administrator.

Dell EMC consoles

The central console in a systems management solution is often referred to as the one-to-many console. The central console provides a rapid view and insight into the overall health of all systems in the IT environment. The Dell EMC systems management portfolio includes several powerful consoles, depending upon your needs, including the following:

Dell EMC OpenManage Essentials

OpenManage Essentials is the one-to-many management console for monitoring Dell HW infrastructure including server, storage and networking, as well as for lifecycle management of PowerEdge servers. It support Windows, Linux, VMware, and HyperV environments. OME provides a simple and easy interface for system administrators to maximize the uptime and health of Dell systems. It helps to

• Monitor health status and events for PowerEdge servers, EqualLogic or MD series storage, and PowerConnect and Force 10 switches.

• Provide hardware-level control and management for PowerEdge server, blade system, and internal storage arrays.

• Link and Launch element management interfaces, such as, iDRAC, CMC, EQL group manager etc

• Integrate with the following Dell solutions:

– Dell Repository Manager : Builds customized server update baselines that OpenManage Essentials can use. – OpenManage Power Center : Optimize power consumption in the servers. – SupportAssist : Enables automatic hardware failure notication to be sent securely to Dell EMC technical support for

intelligent analysis and diagnosis to optimize availability and reduce manual intervention. This solution is available as part of Basic Hardware Warranty, ProSupport and ProSupport Plus at no additional cost. Download SupportAssist Enterprise from

Dell.com/SupportAssist.

• Provide REST interface API support for 3rd Party Integration.

• Manage Server Conguration - it is a fee-based license available on Dell’s 14th generation of PowerEdge servers with iDRAC Enterprise or iDRAC Express licenses. The key features include the following:

– Congure a server or chassis using a template and deploying an operating system on the PowerEdge bare metal servers. – During a server operation, automatically detect and notify any server or chassis drift from a customer-dened baseline

conguration.

– Boot a system from a network-mounted ISO using iDRAC. – Support VLAN Management for FN-IOM and M-IOA.

• For more information, see delltechcenter.com/OME

OpenManage Mobile

OpenManage Mobile(OMM) is a software application that enables easy, convenient, and secure monitoring and management of PowerEdge servers remotely, or at-the-server. With OpenManage Mobile, IT Administrators can securely perform several data center monitoring and remediation tasks using an Android or iOS mobile device. The OpenManage Mobile app is available as a free software download from the Apple Store and the Google Play Store.

OMM can also monitor and manage PowerEdge servers through a OpenManage Essentials console or by directly accessing the server’s iDRAC.

The OpenManage Essentials console can be accessed through OpenManage Mobile over a secure IP network. This allows you to monitor all devices managed by OpenManage Essentials such as Dell EMC servers, storage, networking, rewall, and supported third party devices.

If you are remote, you can access iDRAC over a secure IP network.

Key Features of OpenManage Mobile (When connected through OpenManage Essentials console):

• Connect to multiple servers which have OME installed, from a single mobile device.

• Connect to multiple servers individually through the iDRAC interface.

• Receive critical alert notication on your mobile device as they arrive into your OpenManage Essentials management console.

• Acknowledge, forward, and delete alerts from your mobile device.

• Browse through device details, rmware inventory, and event logs of individual systems.

• Perform several server management functions such as power-on, power cycle, reboot, and shutdown from the mobile application.

Key Features of OpenManage Mobile (When connected through iDRAC):

• Connect to any 14th gen, 13th gen, or 12th gen server remotely

• Assign IP address, change credentials, and update common BIOS attributes for Bare Metal Conguration

• Congure one server manually, or multiple servers simultaneously through a template.

• Browse server details, health status, hardware & rmware inventory, networking details, and System Event or LC logs. Share this information easily with other IT Administrators.

• Access SupportAssist reports, Last Crash screen and video (PowerEdge 14th gen servers)

• Access Virtual Console (and reduce the need for crash carts).

• Power On, Shut down, or Reboot your server from anywhere.

• Run any RACADM command

OpenManage Power Center

OpenManage Power Center is a one-to-many application that can read power usage and thermal readings information from Dell EMC servers, Power Distribution Units (PDU), and Uninterruptible Power Supplies (UPS). It can aggregate this information into rack, row, and room-level views.

For more information, see OpenManage Power Center User’s Guide available at Dell.com/openmanagemanuals.

Dell EMC OpenManage systems management tools, utilities and protocols

Dell EMC OpenManage systems management tools and utilities consist of the following:

Dell EMC Repository Manager:

Dell EMC Repository Manager (DRM) is an application that helps you to:

• Identify the updates that are relevant to the systems in your data center.

• Identify and notify when updates are available.

• Package the updates into dierent deployment format.

To automate the creation of baseline repositories, DRM provides advanced integration capabilities with iDRAC/LC, OpenManage Essentials, Chassis Management Controller, OpenManage Integration for VMware vCenter and OpenManage Integration for Microsoft System Center (OMIMSSC). Also, DRM packages updates into custom catalogs that can be used for deployment.

Dell EMC Repository Manager can create the following deployment tools:

• Custom catalogs

• Lightweight deployment pack

• Bootable Linux ISO

• Custom Server Update Utility (SUU)

For more information, see Dell EMC Repository Manager User’s Guide available at Dell.com/support/manuals.

Dell Update Packages

Dell Update Packages (DUP) is a self-contained executable supported by Microsoft Windows or Linux that updates a component on a server and applications like OMSA, iSM, and DSET.

DUPs can be executed in GUI or in CLI mode.

For more information, see Dell EMC Update Packages User’s Guide available at www.delltechcenter.com/DSU.

Dell Remote Access Controller Administration (RACADM) CLI

The RACADM command-line utility provides a scriptable interface to perform inventory, conguration, update, and health status check of PowerEdge servers. RACADM operates in multiple modes:•

• Local — supports running RACADM commands from the managed server’s operating system.

• SSH or Telnet — known as Firmware RACADM; is accessible by logging in to iDRAC using SSH or Telnet

• Remote — supports running RACADM commands from a remote management station such as a laptop or desktop.

RACADM is supported by the iDRAC with Lifecycle Controller and by the Chassis Management Controller of the M1000e, VRTX and FX2 modular systems. Local and Remote RACADM is supported on Windows Server, Windows clients, and on Red Hat, SuSe and Ubuntu Linux.

For more information, see the RACADM Command Line Reference Guide for iDRAC and CMC available at Dell.com/support/

manuals

iDRAC with Lifecycle Controller Embedded Management APIs

iDRAC with Lifecycle Controller provides a range of standards-based applications programming interfaces (APIs) that enable scalable and automated management of PowerEdge servers. Standard systems management APIs have been developed by organizations such as the Institute of Electrical and Electronics Engineers (IEEE) and Distributed Management Task Force (DMTF). These APIs are widely used by commercial systems management products and by custom programs and scripts developed by IT sta to automate management functions such as discovery, inventory, health status checking, conguration, update, and power management. The APIs supported by iDRAC with Lifecycle Controller include:

• Redsh - In 2015, the DMTF Scalable Platforms Management Forum published Redsh, an open industry-standard specication

• WSMan -The Web Services For Management (WSMan) API, rst published by the DMTF in 2008, is the most mature and robust

• IPMI - The Intelligent Platform Management Interface (IPMI) is a message-based, hardware-level interface specication that can

• SNMP - The Simple Network Management Protocol (SNMP) helps in standardizing the management of network devices.

To assist automating system management tasks and simplify API integration, Dell provides PowerShell and Python libraries and script examples utilizing the WSMan interface. The iDRAC with LC pages of Dell Techcenter oer a library of technical white papers detailing the use of the embedded management APIs. For more information, see delltechcenter.com/iDRAC and delltechcenter.com/LC.

and schema designed to meet the needs of IT administrators for simple, modern, and secure management of scalable platform hardware. Dell is a key contributor to the Redsh standard, acting as co-chair of the SPMF, promoting the benets of Redsh, and working to deliver those benets within industry-leading systems management solutions. Redsh is a next generation management standard using a data model representation inside a hypermedia RESTful interface. The data model is dened in terms of a standard, machine-readable schema, with the payload of the messages expressed in JSON and the OData v4 protocol.

API provided by iDRAC with Lifecycle Controller. WSMan uses a Simple Object Access Protocol (SOAP) with data modeled using the Common Information Model. WSMan provides interoperability between management applications and managed resources, and identies a core set of web service specications and usage requirements that expose a common set of operations central to all systems management.

operate over both LAN and serial interfaces. IPMI is supported broadly by server vendors, systems management solutions, and open source software.

SNMP allows commercial management consoles created for monitoring network switches and routers to also monitor X86 severs. SNMP is primarily used to deliver event messages to alert administrators of problems on their systems but can also be used to discover, inventory and congure servers.

Integration with third-party consoles

Dell EMC OpenManage provides integration with several leading third-party consoles, including:

OpenManage Integration Suite for Microsoft System Center

The combination of Dell OpenManage Integration Suite and Microsoft System Center simplies and enhances deployment, conguration, monitoring and updating of Dell servers and storage in physical and virtual environments. Our agent-free and agent-

based plug-ins deliver a unique level of integration and eciency when managing Dell hardware within a System Center environment.

The OpenManage Integration Suite for Microsoft System Center includes: Dell Server and Storage Management Packs for System Center Operations Manager (SCOM); Dell Server Deployment Packs and Update Catalogs for System Center Conguration

Manager (SCCM); and tools for optimizing management of Dell PowerEdge servers in virtual environments using System Center Virtual Machine Manager (SCVMM).

OpenManage Integration for VMware vCenter

The OpenManage Integration for VMware vCenter allows you to monitor, provision, and manage PowerEdge server hardware and rmware. You can perform these tasks through a dedicated Dell menu that can be accessed directly through the VMware vCenter console. OMIVV also allows granular control and reporting for the hardware environment using the same role-based access control model as vCenter. The OpenManage Management Pack for vRealize Operations Manager is available with OMIVV v4.0 onwards. This helps in checking hardware health and alerting into vRealize operations, which also includes dashboard and reporting on the server environment.

You can manage and monitor Dell hardware within the virtualized environment

• Alerting and monitoring environment for servers and chassis

• Monitoring and reporting for servers and chassis

• Updating rmware on servers

• Deploying enhanced options

For more information, see delltechcenter.com/omivv

NOTE: The Dell EMC Repository Manager integrates with OpenManage Integration for VMware vCenter. The Dell EMC Repository Manager provides advanced functionality, simplies the discovery, and deployment of new updates.

BMC Software

Dell EMC and BMC Software work together to simplify IT by ensuring tight integration between Dell EMC server, storage, and network management functionality and the BMC Software process and data center automation products.

OpenManage connections with third-party consoles

Dell EMC OpenManage Connections gives you an easy path to adding support for third-party devices, so you can continue to use your existing management tools while easily adding Dell EMC server systems to your existing IT environment. Integrate new systems at your own pace. Manage new Dell EMC servers and storage with your legacy management tools, while extending the useful life of your existing resources. With OpenManage Connections you can add monitoring and troubleshooting of Dell EMC assets to your IT infrastructure.

• OpenManage Connection for Nagios Core and Nagios XI

• OpenManage Connection for HPE Operations Manager i (OMi)

For more information on these OpenManage Connections, visit Dell.com/openmanage.

Appendix A. Additional specications

Chassis dimensions

This section describes the physical dimensions of the system.

Figure 7. Chassis dimensions of the PowerEdge R340 system

Table 13. Dimensions of the Dell PowerEdge R340 system

Description R340 with 8 x 2.5- inch dimension R340 with 4 x 3.5- inch dimension

Xa 482.0 482.0

Xb 434.0 434.0

Y 42.8 42.8

Za with bezel 35.6 35.6

Za without bezel 22.0 22.0

Zb 483.72 534.49

Zc 522.82 573.59

Max system weight (Kg) 12.0 13.2

Chassis weight

This section describes the weight of the system.

Table 14. Chassis weight

System Maximum weight (with all hard drives/SSDs)

PowerEdge R340 Max 29.98 lb/13.6 Kg

Video

The PowerEdge R340 system Integrated Dell Remote Access Controller (iDRAC) incorporates an integrated video subsystem, connected to the chipset via PCI express and internal PCIe switch and PCIe to PCI-bridge. The graphics controller is the 2D Matrox G200. The video frame buer (16MB) is contained within the iDRAC RAM (256MB) device.

The R340 supports the following 2D graphics video modes:

Resolution Refresh Rate (Hz) Color Depth (bit)

640 x 480 60, 72 8, 16, 24

800 x 600 60, 75, 85 8, 16, 24

1024 x 768 60, 75, 85 8, 16, 24

1152x864 60, 75, 85 8, 16, 24

1280 x 1024 60, 75 8, 16, 24

USB ports

The PowerEdge R340 system supports the USB ports mentioned below:

Table 15. USB specications

System PowerEdge R340

Front panel

Back panel Two USB 3.0-compliant port

Internal One USB 3.0-compliant port

One USB 2.0-compliant port, One Micro USB iDARC-compliant port

Drives

The PowerEdge R340 rack system supports SAS, SATA drives and Solid State Drives (SSDs).

Drives

Eight drive system Up to eight 2.5-inch, hot swappable SAS, SATA, or SATA SSD drives.

Four drive system Up to four 3.5-inch cabled drives, or

Specication

Up to four 3.5-inch hot swappable SAS, SATA, or SATA SSD drives

Up to four 2.5-inch hot swappable SAS, SATA, or SATA SSD drives in 3.5-inch adapters

NIC ports

The PowerEdge R340 system supports two 10/100/1000 Mbps Network Interface Controller (NIC) ports on the back panel.

Environmental specications

NOTE: For additional information about environmental measurements for specic system congurations, see Dell.com/ environmental_datasheets.

Temperature Specications

Storage –40°C to 65°C (–40°F to 149°F)

Continuous operation (for altitude less than 950 m or 3117 ft)

Fresh air For information on fresh air, see Expanded Operating Temperature section.

Maximum temperature gradient (operating and storage)

10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment.

20°C/h (36°F/h)

Relative humidity Specications

Storage 5% to 95% RH with 33°C (91°F) maximum dew point. Atmosphere must be non-condensing at all times.

Operating 10% to 80% Relative Humidity with 29°C (84.2°F) maximum dew point.

Maximum

Specications

vibration

Operating 0.26 G

Storage 1.88 G

at 5 Hz to 350 Hz (operation orientation).

rms

at 10 Hz to 500 Hz for 15 min (all six sides tested).

rms

Maximum shock Specications

Operating One pulse on each side of the system of 71 G for up to 2 ms.

Storage Six consecutively executed shock pulses in the positive and negative x, y, and z axes (one pulse on each side

of the system) of 71 G for up to 2 ms.

Maximum

Specications

altitude

Operating

Storage 12,000 m (39,370 ft).

Operating

3048 m (10,000 ft).

Specications

temperature derating

Up to 35 °C (95 °F) Maximum temperature is reduced by 1°C/300 m (1°F/547 ft) above 950 m (3,117 ft)

The following section denes the limits to help avoid IT equipment damage and/or failure from particulates and gaseous contamination. If the levels of particulates or gaseous pollution are beyond the specied limits and cause equipment damage or failure, you may need to rectify the environmental conditions. Remediation of environmental conditions is the responsibility of the customer.

Particulate

Specications

contamination

Air ltration Data center air ltration as dened by ISO Class 8 per ISO 14644-1 with a 95% upper condence limit.

Particulate

Specications

contamination

NOTE: Applies to data center environments only. Air ltration requirements do not apply to IT equipment designed to be used outside a data center, in environments such as an oce or factory

oor.

NOTE: Air entering the data center must have MERV11 or MERV13 ltration.

Conductive dust Air must be free of conductive dust, zinc whiskers, or other conductive particles.

NOTE: Applies to data center and non-data center environments.

Corrosive dust

Gaseous

• Air must be free of corrosive dust.

• Residual dust present in the air must have a deliquescent point less than 60% relative humidity.

NOTE: Applies to data center and non-data center environments.

Specications

contamination

Copper coupon corrosion rate

Silver coupon corrosion rate

NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.

<300 Å/month per Class G1 as dened by ANSI/ISA71.04-1985.

<200 Å/month as dened by AHSRAE TC9.9.

Appendix B. Standards compliance

The system conforms to the following industry standards.

Table 16. Industry standard documents

Standard URL for information and specications

ACPI Advance Conguration and Power Interface Specication,

v2.0c

Ethernet IEEE 802.3-2005 standards.ieee.org/getieee802/802.3.html

HDG Hardware Design Guide Version 3.0 for Microsoft Windows

Server

IPMI Intelligent Platform Management Interface, v2.0 intel.com/design/servers/ipmi

DDR4 Memory DDR4 SDRAM Specication jedec.org/standards-documents/docs/jesd79-4.pdf

PCI Express PCI Express Base Specication Rev. 2.0 and 3.0 pcisig.com/specications/pciexpress

PMBus Power System Management Protocol Specication, v1.2 pmbus.info/specs.html

SAS Serial Attached SCSI, v1.1 t10.org

SATA Serial ATA Rev. 2.6; SATA II, SATA 1.0a Extensions, Rev. 1.2 sata-io.org

SMBIOS System Management BIOS Reference Specication,

v2.7

TPM Trusted Platform Module Specication, v1.2 and v2.0 trustedcomputinggroup.org

UEFI Unied Extensible Firmware Interface Specication, v2.1 ue.org/specications

USB Universal Serial Bus Specication, Rev. 2.0 usb.org/developers/docs

acpi.info

microsoft.com/whdc/system/platform/pcdesign/desguide/ serverdg.mspx

dmtf.org/standards/smbios

Appendix C Additional resources

Table 17. Additional resources

Resource Description of contents Location

Installation and Service Manual

This manual, available in PDF format, provides the following information:

• Chassis features

• System Setup program

• System messages

• System codes and indicators

• System BIOS

• Remove and replace procedures

• Troubleshooting

• Diagnostics

• Jumpers and connectors

Dell.com/Support/Manuals

Getting Started Guide

Rack Installation Instructions This document ships with the rack kits, and provides

Information Update This document ships with the system, is also available in PDF

System Information Label The system information label documents the system board

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone

Energy Smart Solution Advisor (ESSA)

This guide ships with the system, and is also available in PDF format. This guide provides the following information:

• Initial setup steps

• Key system features

• Technical specications

instructions for installing a server in a rack.

format online, and provides information on system updates.

layout and system jumper settings. Text is minimized due to space limitations and translation considerations. The label size is standardized across platforms.

application to access additional information and resources for the server, including videos, reference materials, service tag information, and Dell EMC contact information.

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most ecient conguration possible. Use ESSA to calculate the power consumption of your hardware, power infrastructure, and storage.

Dell.com/Support/Manuals

Inside the system chassis cover

Dell.com/calc

Appendix D. Support and deployment services

ProDeploy Enterprise Suite and Residency Services

ProDeploy Enterprise Suite gets your server out of the box and into optimized production - fast. Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe. From simple to the most complex server installations and software integration, we take the guess work and risk out of deploying your new server technology. Who's better suited to implement the latest Dell EMC servers than the Dell EMC elite deployment engineers who do it every day?

Figure 8. ProDeploy Enterprise Suite capabilities

NOTE: Hardware installation not applicable on selected software products.

ProDeploy Plus

From beginning to end, ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in today's complex IT environments. Certied Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations. Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities. Post-deployment conguration assistance, testing, and product orientation help you rest easy knowing your systems have been deployed and integrated by the best.

ProDeploy

ProDeploy provides full service installation and conguration of both server hardware and system software by certied deployment engineers including set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities. To prepare for the deployment, we conduct a site readiness review and implementation planning. System testing, validation and full project documentation with knowledge transfer complete the process. We focus on getting you up and running so you can focus on your business and prepare for whatever comes next.

Basic Deployment

Basic Deployment delivers worry-free professional installation of your servers by experienced technicians who know Dell EMC servers inside and out.

Residency Services

Residency helps customers transition to new capabilities quickly through on-site or remote Dell EMC experts whose priorities and time you control. Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure.

Deployment services

Deployment services details and exceptions can be found in service description documents at the Enterprise Conguration and Deployment pageon Dell.com.

Remote Consulting Services

When you are in the nal stages of your PowerEdge server implementation, you can rely on Dell Remote Consulting and our certied technical experts to help you optimize your conguration with best practices for your software, virtualization, server, storage, networking, and systems management.

Data Migration Service

Protect your business and data with our single point of contact to manage your data migration project. Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing les and data, so your business gets up and running quickly and smoothly.

ProSupport Enterprise Suite

With Dell EMC ProSupport Services, we can help you keep your operation running smoothly, so you can focus on running your business. We will help you maintain peak performance and availability of your most essential workloads. Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization. Choose support models based on how you use technology and where you want to allocate resources. From the desktop to the data center, address everyday IT challenges, such as unplanned downtime, mission-critical needs, data and asset protection, support planning, resource allocation, software application management and more. Optimize your IT resources by choosing the right support model.

Figure 9. ProSupport Enterprise Suite

ProSupport Plus

When you purchase your PowerEdge server, we recommend ProSupport Plus, our proactive and preventative support for your business-critical systems. ProSupport Plus provides you with all the benets of ProSupport, plus the following:

• A designated Technology Service Manager who knows your business and your environment

• Access to senior ProSupport engineers for faster issue resolution

• Personalized, preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer base to reduce support issues and improve performance

• Predictive analysis for issue prevention and optimization enabled by SupportAssist

• Proactive monitoring, issue detection, notication and automated case creation for accelerated issue resolution enabled by SupportAssist

• On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupport

Our ProSupport service oers highly trained experts around the clock and around the globe to address your IT needs. We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with:

• 24x7x365 access to certied hardware and software experts

• Collaborative 3rd party support

• Hypervisor and OS support

• Consistent level of support available for Dell EMC hardware, software and solutions

• Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data Center

ProSupport One for Data Center oers exible site-wide support for large and distributed data centers with more than 1,000 assets. This oering is built on standard ProSupport components that leverage our global scale but are tailored to your company's needs. While not for everyone, it oers a truly unique solution for Dell EMC's largest customers with the most complex environments.

• Team of designated Technology Services Managers with remote, on-site options

• Designated ProSupport One technical and eld engineers who are trained on your environment and congurations

• On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

• Flexible on-site support and parts options that t your operational model

• A tailored support plan and training for your operations sta

Figure 10. ProSupport One for Data Center model

ProSupport One for Data Center

• Team of designated Technology Services Managers with remote, on-site options

• Designated ProSupport One technical and eld engineers who are trained on your environment and congurations

• On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

• Flexible on-site support and parts options that t your operational model

• A tailored support plan and training for your operations sta

Figure 11. ProSupport One for Data Center model

Support Technologies

Powering your support experience with predictive, data-driven technologies.

SupportAssist

The best time to solve a problem is before it happens. The automated proactive and predictive technology SupportAssist* helps reduce your steps and time to resolution, often detecting issues before they become a crisis. Benets include:

• Value - SupportAssist is available to all customer at no additional charge.

• Improve productivity - replace manual, high-eort routines with automated support.

• Accelerate time to resolution - receive issue alerts, automatic case creation and proactive contact from Dell EMC experts.

• Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive issue detection before the problem starts.

SupportAssist is included with all support plans but features vary based on service level agreement.

Figure 12. SupportAssist model

Get started at Dell.com/SupportAssist

TechDirect

Boost your IT teams productivity when supporting Dell EMC systems. With over 1.4 million self-dispatches processed each year, TechDirect has proven its eectiveness as a support tool. You can:

• Self-dispatch replacement parts

• Request technical support

• Integrate APIs into your help desk

Or, access all your Dell EMC certication and authorization needs. Train your sta on Dell EMC products as TechDirect allows you to:

• Download study guides

• Schedule certication and authorization exams

• View transcripts of completed courses and exams

Additional professional services

Dell Education Services

Dell Education Services oers the PowerEdge server training courses designed to help you achieve more with your hardware investment. The curriculum is designed in conjunction with the server development team, as well as Dell EMC’s technical support team, to ensure that the training delivers the information and practical, hands-on skills you and your team need to condently manage and maintain your Dell EMC server solution. To learn more or register for a class today, visit LearnDell.com/Server.

Dell EMC Global Infrastructure Consulting Services

Dell EMC Global Infrastructure Consulting Services use skilled solution architects, innovative tools, automated analysis and Dell EMC’s intellectual property to give you rapid insight into the root causes of unnecessary complexity. We seek better answers than traditional service models, and our strategy is to help you quickly identify high-impact, short-duration projects that deliver return on investment (ROI) and free up resources. The results are practical, action-oriented plans with specic, predictable, measurable outcomes. From data center optimization to server virtualization to systems management, our consulting services can help you build a more ecient enterprise.

Dell EMC Managed Services

Dell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally congure, deploy, and manage your day-to-day data center operations. These services extend your existing on-premise IT infrastructure with o- premise cloud services designed to better address challenges with mobility, highly distributed organizations, security, compliance, business continuity, and disaster preparedness.

Dell R340 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Product overview

Introduction

New technologies

System features

Product comparison

Chassis views and features

Front view of the system

Back view of the system

Internal view of the system

Locating the information tag of your system

Processor

Processor features

Supported processors

Chipset

Memory

Supported memory

Memory speed

Storage

Supported drives

Optical drive

Tape drive

Internal Dual SD Module

Boot Optimized Storage Subsystem (BOSS)

Networking and PCIe

PCIe slots

PCI card dimensions and power support

Power, thermal, and acoustics

Power supply units

Thermal

Acoustics

Supported operating systems

Dell EMC OpenManage systems management

iDRAC with Lifecycle controller

iDRAC features and comparison

Agent-free management

Agent-based management

Dell EMC consoles

Dell EMC OpenManage systems management tools, utilities and protocols

Integration with third-party consoles

OpenManage connections with third-party consoles

Chassis dimensions

Chassis weight

Video

USB ports

Drives

NIC ports

Appendix B. Standards compliance

Appendix C Additional resources

Appendix D. Support and deployment services

ProDeploy Enterprise Suite and Residency Services

ProDeploy Plus

ProDeploy

Basic Deployment

Residency Services

Deployment services

Remote Consulting Services

Data Migration Service

ProSupport Enterprise Suite

ProSupport Plus

ProSupport

ProSupport One for Data Center

ProSupport One for Data Center

Support Technologies

SupportAssist

TechDirect

Additional professional services

Dell Education Services

Dell EMC Global Infrastructure Consulting Services

Dell EMC Managed Services