Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Dell Precision, and Express Charge are trademarks
of Dell Inc.; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell
under license; Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks
of Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
NOTE: Some features or media may be optional and may not ship with your
computer. Some features or media may not be available in certain countries.
NOTE: Additional information may ship with your computer.
What Are You Looking For?Find It Here
• A diagnostic program for my computer
• Drivers for my computer
• My device documentation
• Notebook System Software (NSS)
Drivers and Utilities Media
NOTE: The Drivers and Utilities media may
be optional and may not ship with your
computer.
Documentation and drivers are already
installed on your computer. You can use
the Drivers and Utilities media to reinstall
drivers (see "Reinstalling Drivers and
Utilities" in your User’s Guide) and to run
the Dell Diagnostics (see "Dell
Diagnostics" on page 23).
Readme files may be included on your
media to provide last-minute updates
about technical changes to your computer
or advanced technical reference material
for technicians or experienced users.
NOTE: Drivers and documentation updates
can be found at support.dell.com.
Quick Reference Guide5
What Are You Looking For?Find It Here
• Warranty information
• Terms and Conditions (U.S. only)
• Safety instructions
• Regulatory information
• Ergonomics information
• End User License Agreement
Dell™ Product Information Guide
• Service Tag and Express Service Code
®
• Microsoft
Windows® Product Key
Service Tag and Microsoft Windows
Product Key
These labels are located on your
computer.
• Use the Service Tag to identify your
computer when you use
support.dell.com
• Enter the Express Service Code to direct
your call when contacting support.
or contact support.
NOTE: As an increased security measure,
the newly designed Microsoft Windows
license label incorporates a missing portion
or hole to discourage removal of the label.
6Quick Reference Guide
What Are You Looking For?Find It Here
• How to remove and replace parts
• Specifications
• How to configure system settings
• How to troubleshoot and solve problems
Dell Precision™ User’s Guide
Microsoft Windows XP and Windows
Vista™ Help and Support Center
1
Click
Start→
User and System Guides
Guides
2
Click the
computer.
• Solutions — Troubleshooting hints and
tips, articles from technicians, online
courses, and frequently asked questions
• Community — Online discussion with
Dell Support Website — support.dell.com
NOTE: Select your region or business
segment to view the appropriate support
site.
other Dell customers
• Upgrades — Upgrade information for
components, such as the memory, hard
drive, and operating system
• Customer Care — Contact information,
service call and order status, and
warranty and repair information
• Service and support — Service call
status, support history, service contract,
and online discussions with support
• Dell Technical Update Service —
Proactive e-mail notification of software
and hardware updates for your computer
• Reference — Computer documentation,
details on my computer configuration,
product specifications, and white papers
• Downloads — Certified drivers, patches,
and software updates
Help and Support→ Dell
→ System
.
User’s Guide
for your
Quick Reference Guide7
What Are You Looking For?Find It Here
• Notebook System Software (NSS) — If
you reinstall the operating system for
your computer, you should also reinstall
the NSS utility. NSS automatically
detects your computer and operating
system and installs the updates
appropriate for your configuration,
providing critical updates for your
operating system and support for
processors, optical drives, USB devices,
etc. NSS is necessary for correct
operation of your Dell computer.
To download Notebook System Software:
1
Go to
support.dell.com
country/region, and then click
Downloads
2
Click
Select a Model
make the appropriate selections or enter
the appropriate information for your
computer, and then click
3
Scroll down to
Configuration Utilities
Notebook System Software
Download Now
click
NOTE: The support.dell.com user interface
may vary depending on your selections.
• Software upgrades and troubleshooting
hints — Frequently asked questions, hot
topics, and general health of your
computing environment
• How to use
Microsoft Windows XP
Microsoft Windows Vista
• How to work with programs and files
• How to personalize my desktop
• Information on network activity, the
Power Management Wizard, hotkeys,
and other items controlled by
Dell QuickSet.
Dell Support Utility
The Dell Support Utility is an automated
upgrade and notification system installed
on your computer. This support provides
real-time health scans of your computing
environment, software updates, and
relevant self-support information. Access
the Dell Support Utility from the
icon in the taskbar.
and
Windows Help and Support Center
1
Click
Start→
2
Type a word or phrase that describes
your problem and click the arrow icon.
3
Click the topic that describes your
problem.
4
Follow the instructions on the screen.
Dell QuickSet Help
To view
Dell QuickSet Help, right-click the
QuickSet icon in the Microsoft Windows
taskbar.
For more information on Dell QuickSet,
see "Dell™ QuickSet" in the User’s Guide.
, select your
.
or
Enter a Tag
Confirm
System and
→
.
Help and Support
Drivers &
,
.
Dell
, and then
.
8Quick Reference Guide
What Are You Looking For?Find It Here
• How to reinstall my operating system
Operating System Media
NOTE: The Operating System media may be
optional and may not ship with your
computer.
The operating system is already installed
on your computer. To reinstall your
operating system, use the Operating System media (see "Restoring Your
Operating System" in your User’s Guide).
After you reinstall your operating system,
use the Drivers and Utilities media to
reinstall drivers for the devices that came
with your computer.
Your operating system product key label is
located on your computer.
NOTE: The color of your operating system
installation media varies according to the
operating system you ordered.
Quick Reference Guide9
Setting Up Your Computer
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
1
Unpack the accessories box.
2
Set aside the contents of the accessories box, which you will need to
complete the setup of your computer.
The accessories box also contains user documentation and any software or
additional hardware (such as PC Cards, drives, or batteries) that you have
ordered.
3
Connect the AC adapter to the AC adapter connector on the computer
and to the electrical outlet.
4
Open the computer display and press the power button to turn on the
computer (see "Front View" on page 11).
NOTE: It is recommended that you turn on and shut down your computer at least
once before you install any cards or connect the computer to a docking device or
other external device, such as a printer.
10Quick Reference Guide
About Your Computer
Front View
1
14
13
12
11
10
9
2
3
4
5
6
7
8
1display latches (2)2display latch release button
3display 4power button
5device status lights6biometric reader (optional)
7touch pad8media control buttons
9speakers (2)10touch pad buttons
11touch pad scroll zone12keyboard
NOTE: For information about the Dell warranty for your computer, see the
Product Information Guide or separate paper warranty document that shipped with
your computer.
For optimal computer performance and to help preserve BIOS settings,
operate your Dell portable computer with the main battery installed at all
times. One battery is supplied as standard equipment in the battery bay.
NOTE: Because the battery may not be fully charged, use the AC adapter to
connect your new computer to an electrical outlet the first time you use the
computer. For best results, operate the computer with the AC adapter until the
battery is fully charged. To view battery charge status, check the Power Meter in
Power Options (see "Accessing Power Options Properties" in your User’s Guide).
Battery operating time varies depending on operating conditions. Operating
time is significantly reduced when you perform operations including, but not
limited to, the following:
•Using optical drives.
•Using wireless communications devices, PC Cards, ExpressCards, media
memory cards, or USB devices.
•Using high-brightness display settings, 3D screen savers, or other powerintensive programs such as complex 3D graphics applications.
•Running the computer in maximum performance mode. See "Configuring
Power Management Settings" in your
accessing Windows Power Options Properties or Dell QuickSet, which you
can use to configure power management settings.
User’s Guide
for information about
NOTE: It is recommended that you connect your computer to an electrical outlet
when writing to a CD or DVD.
You can check the battery charge before you insert the battery into the
computer. You can also set power management options to alert you when the
battery charge is low.
CAUTION: The battery is designed to work with your Dell computer. Using an
incompatible battery may increase the risk of fire or explosion. Replace the
battery only with a compatible battery purchased from Dell. Do not use a battery
from other computers with your computer.
Quick Reference Guide15
CAUTION: Do not dispose of batteries with household waste. When your battery
no longer holds a charge, call your local waste disposal or environmental agency
for advice on disposing of a lithium-ion battery (see "Battery Disposal" in the
Product Information Guide).
CAUTION: Misuse of the battery may increase the risk of fire or chemical burn.
Do not puncture, incinerate, or disassemble the battery, and do not expose the
battery to temperatures above 65°C (149°F). Keep the battery away from children.
Handle damaged or leaking batteries with extreme care. Damaged batteries may
leak and cause personal injury or equipment damage.
Checking the Battery Charge
The Dell QuickSet Battery Meter, the Microsoft Windows XP Power Meter
window and icon, the Microsoft Windows Vista Power Meter window
and icon, the battery charge gauge and health gauge, and the low-battery
warning provide information on the battery charge.
Dell QuickSet Battery Meter
If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet
Battery Meter. The Battery Meter displays status, battery health, charge level,
and charge completion time for the battery in your computer.
For more information about QuickSet, right-click the QuickSet icon in the
taskbar, and click Help.
Microsoft Windows Vista Power Meter
The Windows Vista Power Meter indicates the remaining battery charge.
To check the Power Meter, move your cursor over the Power
Notification area to display the Power icon flyout.
If the computer is connected to an electrical outlet, the Power icon flyout
displays the (plugged in charging) message.
icon in the
Microsoft Windows Power Meter
The Windows Power Meter indicates the remaining battery charge. To check
the Power Meter, double-click the icon on the taskbar.
If the computer is connected to an electrical outlet, a icon appears.
16Quick Reference Guide
Charge Gauge
By either pressing once or pressing and holding the status button on the
charge gauge on the battery, you can check:
•Battery charge (check by pressing and
•Battery health (check by pressing and
releasing
holding
the status button)
the status button)
The battery operating time is largely determined by the number of times it is
charged. After hundreds of charge and discharge cycles, batteries lose some
charge capacity, or battery health; consequently, a battery can show a status of
charged but maintain a reduced charge capacity (health).
Check the Battery Charge
To check the battery charge, press and release the status button on the battery
charge gauge to illuminate the charge-level lights. Each light represents
approximately 20 percent of the total battery charge. For example, if the
battery has 80 percent of its charge remaining, four of the lights are on. If no
lights appear, the battery has no charge.
Check the Battery Health
NOTE: You can check battery health in one of two ways: by using the charge gauge
on the battery as described below or by using the Battery Meter in Dell QuickSet.
For information about QuickSet, right-click the icon in the taskbar, and click Help.
To check the battery health using the charge gauge, press and hold the status
button on the battery charge gauge for at least three seconds. If no lights
appear, the battery is in good condition, and more than 80 percent of its
original charge capacity remains. Each light represents incremental
degradation. If five lights appear, less than 60 percent of the charge capacity
remains, and you should consider replacing the battery. See "Battery
Performance" on page 15 for more information about the battery operating
time.
Quick Reference Guide17
Low-Battery Warning
NOTICE: To avoid losing or corrupting data, save your work immediately after a
low-battery warning. Then connect the computer to an electrical outlet. If the
battery runs completely out of power, hibernate mode begins automatically.
A pop-up window warns you when the battery charge is approximately 90 percent
depleted. If two batteries are installed, the low-battery warning means that
the combined charge of both batteries is approximately 90 percent depleted.
The computer enters hibernate mode when the battery charge is at a critically
low level.
You can change the settings for the battery alarms in QuickSet or the
Power Options Properties window. See "Configuring Power Management
Settings" in your User’s Guide for information about accessing QuickSet or
the Power Options Properties window.
Conserving Battery Power
Perform the following actions to conserve battery power:
•Connect the computer to an electrical outlet when possible.
•Place the computer in standby mode or hibernate mode when you leave
the computer unattended for long periods of time (see "Power
Management Modes" in your
•Use the Power Management Wizard or the
window to select options to optimize your computer’s power usage. These
options can also be set to change when you press the power button, close
the display, or press <Fn><Esc>.
User’s Guide
).
Power Options Properties
NOTE: See "Configuring Power Management Settings" in your User’s Guide for
information on conserving battery power.
18Quick Reference Guide
Charging the Battery
When you connect the computer to an electrical outlet or install a battery
while the computer is connected to an electrical outlet, the computer checks
the battery charge and temperature. If necessary, the AC adapter then charges
the battery and maintains the battery charge.
NOTE: With Dell ExpressCharge™, when the computer is turned off, the AC adapter
charges a completely discharged battery to 80 percent in approximately one hour
and to 100 percent in approximately two hours. Charge time is longer with the
computer turned on. You can leave the battery in the computer for as long as you like.
The battery’s internal circuitry prevents the battery from overcharging.
If the battery is hot from being used in your computer or being in a hot
environment, the battery may not charge when you connect the computer to
an electrical outlet.
The battery is too hot to start charging if the light flashes alternately
green and orange. Disconnect the computer from the electrical outlet and
allow the computer and the battery to cool to room temperature, then
connect the computer to an electrical outlet to continue charging the battery.
For information about resolving problems with a battery, see "Power
Problems" in your User’s Guide.
Removing the Battery
CAUTION: The battery is designed to work with your Dell computer. Using an
incompatible battery may increase the risk of fire or explosion. Replace the
battery only with a compatible battery purchased from Dell. Do not use a battery
from other computers with your computer.
CAUTION: Before performing these procedures, turn off the computer, disconnect
the AC adapter from the electrical outlet and the computer, disconnect the modem
from the wall connector and computer, and remove all other external cables from
the computer.
NOTICE: You must remove all external cables from the computer to avoid possible
connector damage.
Quick Reference Guide19
To remove the battery:
1
If the computer is connected to a docking device (docked), undock it. See
the documentation that came with your docking device for instructions.
2
Ensure that the computer is turned off or suspended in a power
management mode.
3
Slide the battery release latch on the bottom of the computer, and then
remove the battery from the bay.
12
1battery release latch2battery
Storing a Battery
Remove the battery when you store your computer for an extended period of
time. A battery discharges during prolonged storage. After a long storage
period, recharge the battery fully before you use it (see "Charging the Battery"
on page 19).
20Quick Reference Guide
Troubleshooting
Lockups and Software Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTICE: You may lose data if you are unable to perform an operating system
shutdown.
T
URNTHECOMPUTEROFF — If you are unable to get a response by pressing a key on
your keyboard or moving your mouse, press and hold the power button for at least
8 to 10 seconds (until the computer turns off), and then restart your computer.
A program stops responding
ENDTHEPROGRAM
1
Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager.
2
Click the
3
Click to select the program that is no longer responding.
4
Click
Applications
End Task
tab.
.
A program crashes repeatedly
NOTE: Most software includes installation instructions in its documentation or on a
floppy disk, CD, or DVD.
HECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then reinstall
C
the program.
Quick Reference Guide21
A program is designed for an earlier Windows operating system
RUNTHE PROGRAM COMPATIBILITY WIZARD
Windows XP:
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-Windows XP operating system environments.
1
Click
Start→
All Programs→ Accessories→ Program Compatibility Wizard
2
Click Next
3
Follow the instructions on the screen.
.
.
Windows Vista:
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-Windows Vista operating system environments.
1
Click
Start → Control Panel→ Programs→ Use an older program with this
version of Windows
2
At the welcome screen, click
3
Follow the instructions on the screen.
.
Next
.
A solid blue screen appears
TURNTHECOMPUTEROFF — If you are unable to get a response by pressing a key on
your keyboard or moving your mouse, press and hold the power button for at least
8 to 10 seconds (until the computer turns off), and then restart your computer.
Other software problems
CHECKTHESOFTWAREDOCUMENTATIONORCONTACTTHESOFTWARE
MANUFACTURER FOR TROUBLESHOOTING INFORMATION
• Ensure that the program is compatible with the operating system installed on
your computer.
• Ensure that your computer meets the minimum hardware requirements needed to
run the software. See the software documentation for information.
• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in
Lockups and Software Problems (see "Lockups and Software Problems" on
page 21) and run the Dell Diagnostics before you contact Dell for assistance.
It is recommended that you print these procedures before you begin.
NOTICE: The Dell Diagnostics works only on Dell computers.
NOTE: The Drivers and Utilities media is optional and may not ship with your computer.
Start the Dell Diagnostics from your hard drive or from the Drivers and
Utilities media.
Starting the Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a separate diagnostic utility partition on
your hard drive.
NOTE: If your computer does not display a screen image, contact Dell (see
"Contacting Dell" in your User’s Guide).
NOTE: If the computer is connected to a docking device (docked), undock it. See
the documentation that came with your docking device for instructions.
1
Ensure that the computer is connected to an electrical outlet that is
known to be working properly.
2
Turn on (or restart) your computer.
3
Start the Dell Diagnostics in one of the following ways:
NOTE: If you wait too long and the operating system logo appears, continue
to wait until you see the Microsoft Windows desktop, then shut down your
computer and try again.
–When the DELL logo appears, press <F12> immediately.
Select
Diagnostics
NOTE: Before attempting the following option, the computer must be
powered down completely.
from the boot menu and press <Enter>.
–Press and hold the <Fn> key while powering the computer on.
Quick Reference Guide23
NOTE: If you see a message stating that no diagnostics utility partition has
been found, run the Dell Diagnostics from the Drivers and Utilities media.
The computer runs the Pre-boot System Assessment (PSA), a series of
initial tests of your system board, keyboard, display, memory, hard drive, etc.
•During the assessment, answer any questions that appear.
•If failures are detected during the Pre-boot System Assessment,
write down the error code(s) and then contact Dell (see
"Contacting Dell" in your
User’s Guide
).
If the Pre-boot System Assessment completes successfully, the following
message appears: "
Partition. Press any key to continue
4
Press any key to start the Dell Diagnostics from the diagnostics utility
Booting Dell Diagnostic Utility
."
partition on your hard drive.
5
When the Dell Diagnostics Main Menu appears, select the test you want
to run (see "Dell Diagnostics Main Menu" on page 25).
Starting the Dell Diagnostics From the Drivers and Utilities Media
1
Insert the
2
Shut down and restart the computer.
Drivers and Utilities media
.
When the DELL logo appears, press <F12> immediately.
NOTE: If you wait too long and the operating system logo appears, continue to
wait until you see the Microsoft Windows desktop, then shut down your
computer and try again.
NOTE: The next steps change the boot sequence for one time only. On the
next start up, the computer boots according to the devices specified in the
system setup program.
3
When the boot device list appears, highlight
CD/DVD/CD-RW
<Enter>.
4
Select the
Boot from CD-ROM
option from the menu that appears and
press <Enter>.
5
Ty p e 1 to start the CD menu and press <Enter> to proceed.
24Quick Reference Guide
and press
6
Select
Run the 32 Bit Dell Diagnostics
from the numbered list. If
multiple versions are listed, select the version appropriate for your
computer.
7
When the Dell Diagnostics
Main Menu
appears, select the test you want
to run.
Dell Diagnostics Main Menu
1
After the Dell Diagnostics loads and the
Main Menu
screen appears, click
the button for the option you want.
NOTE: It is recommended that you select Test System to run a complete test on
your computer.
OptionFunction
Test MemoryRun the stand-alone memory test
Test SystemRun System Diagnostics
ExitExit the Diagnostics
2
After you have selected the
Test System
option from the main menu, the
following menu appears:
NOTE: It is recommended that you select Extended Test from the menu below to
run a more thorough check of devices in the computer.
OptionFunction
Express TestPerforms a quick test of devices in the system. This typically
can take 10 to 20 minutes.
Extended TestPerforms a thorough check of devices in the system.
This typically can take an hour or more.
Custom TestUse to test a specific device or customize the tests to be run.
Symptom TreeThis option allows you to select tests based on a symptom of
the problem you are having. This option lists the most
common symptoms.
Quick Reference Guide25
3
If a problem is encountered during a test, a message appears with an error
code and a description of the problem. Write down the error code and
problem description and contact Dell (see "Contacting Dell" in your
Guide)
.
NOTE: The Service Tag for your computer is located at the top of each test
screen. If you contact Dell, support personnel will ask for your Service Tag.
4
If you run a test from the
Custom Test or Symptom Tree
option, click the
User’s
applicable tab described in the following table for more information.
TabFunction
ResultsDisplays the results of the test and any error conditions
encountered.
ErrorsDisplays error conditions encountered, error codes, and the
problem description.
HelpDescribes the test and may indicate requirements for running
the test.
ConfigurationDisplays your hardware configuration for the selected device.
The Dell Diagnostics obtains configuration information for
all devices from system setup, memory, and various internal
tests, and it displays the information in the device list in the
left pane of the screen. The device list may not display the
names of all the components installed on your computer or
all devices attached to your computer.
ParametersAllows you to customize the test by changing the test
settings.
5
When the tests are complete, close the test screen to return to the
Menu
screen. To exit the Dell Diagnostics and restart the computer, close
the
Main Menu
6
Remove the Dell
screen.
Drivers and Utilities
media (if applicable).
26Quick Reference Guide
Main
Index
B
battery
charge gauge, 17
charging, 19
checking the charge, 16
performance, 15
power meter, 16
removing, 19
storing, 20
La reproduction de quelque manière que ce soit sans l'autorisation écrite de Dell Inc. est strictement
interdite.
Marques utilisées dans ce document : Dell, le logo DELL, Dell Precision, et Express Charge sont des
marques de Dell Inc. ; Bluetooth est une marque déposée de Bluetooth SIG, Inc. et est utilisée par Dell
sous licence ; Microsoft, Windows, et Windows Vista sont des marques ou des marques déposées de
Microsoft Corporation aux États-Unis et/ou dans d'autres pays.
D'autres marques et noms commerciaux peuvent être utilisés dans ce document pour faire référence
aux entités se réclamant de ces marques et de ces noms ou à leurs produits. Dell Inc. rejette tout intérêt
propriétaire dans les marques et les noms commerciaux autres que les siens.
Modèle PP05XA
Juillet 2007Ref. TM329 Rév. A00
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