Dell Precision M6800 User Manual

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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
Dell
Business Client
Latitude Ultrabook, E-Family &
Mobile Precision Notebook
Revision 11.0
A11
November 11th, 2013
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
Contents
1 Overview ........................................................................................................................................................................................................ 4
2 “How-To” ....................................................................................................................................................................................................... 5
2.1 Supported Operating Systems .................................................................................................................................................... 5
2.2 Latitude E-Family & Mobile Precision New Features & Image Impact ..................................................................... 6
2.3 Latest Drivers / Applications and Utilities ............................................................................................................................... 8
2.4 Installation Sequence ...................................................................................................................................................................... 9
2.5 BIOS ...................................................................................................................................................................................................... 12
2.6 Recommended Drivers / Applications Installation Order ............................................................................................ 14
Appendix A - .NET Requirements ............................................................................................................................................................. 33
Appendix B - 512e / 4KBe HDD Re-image Guidelines ..................................................................................................................... 34
Appendix C - FAQs ........................................................................................................................................................................................... 39
Appendix D - Tables ........................................................................................................................................................................................ 41
- Control Point System Manager Features - Table B1 ................................................................................................................ 41
- Control Point Security Manager Features – Table B2 ............................................................................................................. 42
- Dell Data Protection | Access, DDPA – Table B3 ....................................................................................................................... 42
- Control Point Connection Manager Features – Table B4 ..................................................................................................... 43
Appendix E - E-Docks ..................................................................................................................................................................................... 44
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
Product
1st Generation
2nd Generation
3rd Generation
4th
Generation/Ultrabook
5th
Generation/Ultrabook
Latitude E-Family, Ultrabook and
other series
E4200
-
E6220
E6230
E7240
E4300
E4310
E6320
E6330/3330
3440
E5400
E5410
E5420/E5420m
E5430
E5440/3440
E5500
E5510
E5520/E5520m
E5530
E5540/3540
E6400
E6410
E6420
E6430/E6430s/6430u
E6440
E6400 ATG
E6410 ATG
E6420 ATG
E6430 ATG
E7440
E6500
E6510
E6520
E6530
E6440/E6540
Precision
Mobile
Workstations
M2400 - -
M4400
M4500
M4600
M4700
M4800
M6400
M6500
M6600
M6700
M6800
1 Overview
The purpose of this document is to detail the required steps for reimaging Dell Latitude Ultrabook, E­Family & Mobile Precision notebooks.
Dell Latitude Ultrabook , E-Family & Mobile Precision notebooks systems ship with Microsoft operating systems (see Chapter 2.1 for detail). These images include the Dell recommended software stack and settings, drivers, and applications which are tested and validated with the system.
Drivers and applications must be installed on Dell Latitude E-Family & Mobile Precision systems in a prescribed order to ensure optimal performance. Failure to install drivers and applications as detailed in this document may result in undesirable performance.
Dell provides drivers and applications that are not included in Microsoft Operating Systems. These drivers are required to enable the new technologies and features of Dell Latitude E-Family & Mobile Precision products, including the 512e Advanced Format HDD (See appendix –B). Reinstalled images should be built from a clean hand installed OS load and following the steps in this guide. Dell does not recommend starting from an image built on previous generations of products or other computer systems.
Dell recommends ensuring BIOS settings (including SATA configurations modes) are correctly set and using the latest device drivers and applications when imaging their systems.
This “How-To” guide applies to the following Latitude systems:
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
2 “How-To”
2.1 Supported Operating Systems
The following Microsoft operating systems have been validated for use on Dell Latitude E-Family & Mobile Precision notebook computers:
Note: Not all generation notebook computers can ship with below Microsoft operating
systems. XP only available via CFI service on 3rd and 4th Generation systems except Latitude 3330
Microsoft Windows XP 32 Bit: Validated on 1Vista 32 & 64-Bit: Validated on 1Windows 7 32 & 64-Bit: Validated on 2Windows 8 32 -Bit: Validated on 3Windows 8 64-Bit: Validated on 2
st
, 2nd, 3rd and 4th Generation systems.
st
, 2nd, and 3rd Generation systems.
nd
, 3rd,4th and 5th Generation systems.
rd
th
, 4
Generation systems
nd
, 3rd,4th and 5th Generation systems except E6440/E6540
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
2.2 Latitude E-Family & Mobile Precision New Features & Image Impact
Dell Latitude E-Family & Mobile Precision systems feature new hardware technologies which require a new software stack, drivers, and / or applications. These products are not compatible with previous images built or installed on none Latitude E-Family, Mobile Precision or previous Dell products. Images between 1st, 2nd, 3rd, 4
th
and 5th generations Latitude E-Family & Mobile Precision
are also not compatible
Among these new hardware and technologies are:
2.2.1 New Features Offered on Latitude E-Family & Mobile Precision systems, All
Generations:
Note: Not all features are available on all systems
o New BIOS architecture – Latitude E-Family & Mobile Precision o Chipset
1. Intel Core i3, i5 & i7 Dual Core CPUs that include updated integrated graphics
st
2. 1
~ 4th Generation Intel Core i3, i5, i7 CPUs that include updated integrated graphics
o eSATA/SATA3 o Intel Turbo Boost o 512e / 4KBe Sector HDDs o Intel AMT (Intel Active Management Technology) & vPRO o Intel RAID Functionality – only for Mobile Precision o Graphics controller (Intel, nVidia and AMD) o HDMI Audio o Network LoM (Intel and Broadcom) o Wireless LAN o Wireless WAN o WiMAX o Bluetooth o UWB -
Latitude E-Family & Mobile Precision 1st & 2nd generation
o Dell Control Vault o Contactless smartcard / RFID o Webcam o USB 3.0 o Free Fall Sensor on the mother board o Multi-touch Touchpad o Dell Control Point, o Dell Feature Enhancement Package(DFEP) -
generation
o Dell Quickset - o Dell Data Protection | Access(DDPA) -
generation
1st and 2nd generation Latitude E-Family & Mobile Precision
Latitude E-Family & Mobile Precision 3
Latitude 3440, 3540
Latitude E-Family & Mobile Precision 3rd & 4
rd
th
& 4
th
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
o
Dell Data Protection | Security Tool(DDPST) -
generation except Latitude 3440, 3540
o Dell Data Protection | Encryption(DDPE) -
5th generation except Latitude 3440, 3540
o Privacy Panel o Touch Screen Digitizer- Four Fingers touch with Stylus support on
Mobile Precision 3
generation.
o Latitude On / Precision On - Reader, Flash, and ARM -
&2nd generation
o WiDi display - o Intel® Responsiveness Technologies –
generation
o Dell Battery Management – o Dell Power Management –
Latitude E-Family & Mobile Precision 3rd, 4
rd
generation. Ten fingers touch support on Mobile Precision 4
Latitude E-Family & Mobile Precision 4
Latitude E-Family & Mobile Precision 4th and 5th
Latitude E-Family & Mobile Precision 4th generation
Latitude E-Family & Mobile Precision 5th generation
Latitude E-Family & Mobile Precision 5
Latitude E-Family &
th
Latitude E-Family & Mobile Precision 1
th
generation
th
th
and
st
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
2.3 Latest Drivers / Applications and Utilities
Dell recommends always obtaining the latest and most updated BIOS, drivers, firmware, and applications. Dell validated and tested drivers and applications are located on Dell’s support web site http://support.dell.com/
o Enter the Service Tag or select the product model and the model number o Select Operating System (32-Bit or 64-Bit version must be selected) o Choose drivers and downloads
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
2.4 Installation Sequence
The list below is a general overview of drivers and applications that must be installed on Dell Latitude E-Family & Mobile Precision systems in a prescribed order to ensure optimal performance. Actual system configurations may vary.
Note: Dell Alienware, Inspiron, Studio, XPS and Vostro Laptops may have different installation
sequence. Please refer to Dell Support Website for these Laptops.
2.4.1 Installation Sequence Overview
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2.4.2 Installation Sequence & Features at a Glance:
2.4.2.1 BIOS, Drivers and Firmware:
o BIOS o Intel Chipset - Helps Windows control system board components and controllers. o Dell Desktop System Software - A compilation of critical Microsoft QFEs updates o Media Memory Card / SmartCard controller - Enables and enhances the Media Memory /
SmartCard controller
o Intel Storage:
1. Intel Matrix Storage Manager – Latitude E-Family & Mobile Precision 1
2. Intel Rapid Storage Technology – Latitude E-Family & Mobile Precision 2
and 5th generations
o Audio - Enables and enhances the audio controller o Graphics:
1. Enhances and optimizes video performance
2. Enables & provides additional functionality that are not included in MS native VGA
driver
User customizable Power Management features Portability & behavioral profiles Multiple monitor support
o Intel Turbo Boost (only for E-Family 2
do not need this driver)
1. A driver-based power management mechanism for Intel i3, i5 and i7 processors
2. Intelligent power sharing across cores
3. Budgets power limits available to Processor or graphics turbo Processor
o Integrated Wired Network Controller & Intel PROSet Utility / Application - Enables and
enhances the network controller
o Control Point Security Driver pack- only for E-Family 1
1. Installs and enables the security devices & controllers
2. Even if you do not install the Control Point managers you should install the Control
Point security driver as it contains needed drivers
o Networking & Communication
1. Wireless Local Area Network Adapters (WLAN) - Enables and enhances the Wireless
LAN network adapter
2. Wireless Personal Area Network Adapter (UWB / WPAN) - Enables and enhances the
UWB or Bluetooth Adapter
3. Mobile Broadband Wireless Wide Area Network Adapter (WWAN) - Enables and
enhances the Broadband wireless Adapter
o Touch Pad / Track Stick / Pointer - Enhances the pointing device features o Free Fall Sensor o Modem - Enables and enhances the modem o Intel vPro or AMT – Enhances System Manageability
nd
generation systems. 3rd/4th generation systems
st
generation systems
st
generation
nd
, 3rd, 4
th
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
HW based solution using out-of-band communication for management
access to client systems (independent of the system state)
o USB 3.0 o Touch Screen Digitizer o Control Vault Driver Update (FingerPrint Reader, Contactless Smart Card reader tied in
DDPA package on E-Family 3rd & 4th generation systems)
2.4.2.2 Applications:
o Dell Control Point (DCP)- 1
st
& 2nd generations Latitude E-Family & Mobile Precision
1. Control Point System Manager
DCP Extended Battery Life – EBL
Requires Dell DCP System Manager ( Requires Security driver (
for System Manager version 1.0 & 1.1 only
for all System Manager release
DCP – Ambient Light Sensor
Requires Dell DCP-SM or ALS utility in case DCP-SM is not desired and under
Microsoft Windows Vista only
2. Control Point Connection Manager
3. Control Point Security Manager (Requires Dell Control Point security driver pack)
o Dell Feature Enhance Package (DFEP) -
2nd , 3
rd
& 4th generations Latitude E-Family &
Mobile Precision
o Dell Quickset o Dell Data Protection | Access o Dell Data Protection | Security Tool
Precision except Latitude 3440, 3540
o Dell Data Protection | Encryption -
– Latitude 3440, 3540
rd
- 3
& 4th generations Latitude E-Family & Mobile Precision
– 5th generations Latitude E-Family & Mobile
rd
3
& 4th generations Latitude E-Family & Mobile
Precision
o Latitude On / Precision On – Reader, Flash, and ARM
Family & Mobile Precision
1. Communication solution that is designed to provide quick access to business critical
data
o Intel Responsiveness Technology - 4
Precision
th
and 5th
generation Latitude E-Family & Mobile
1. Intel® Smart Response Technology
2. Intel® Rapid Start Technology
3. Intel® Smart Connect Technology
rd
o Dell Premier Color application,
3
th
& 4
generation Latitude Mobile Precision
)
)
st
nd
1
& 2
generations Latitude E-
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
2.5 BIOS
Dell recommends flashing the latest BIOS available to the system. This is posted on Dell’s driver & downloads support web site (support.dell.com) under the BIOS section.
Some of the BIOS settings are critical to Operating System performance and installation. These are as follows:
Settings System Configuration SATA Operation
Disabled: SATA Controllers are hidden ATA, Basic Disk Operation mode, does not require additional storage driver.
Note
: eSATA is not functional in this mode
AHCI, SATA bus is configured for AHCI mode (Advanced Disk Operation
mode) which offers faster performance, eSATA support, and increased battery life. This mode requires an additional storage driver provided by Dell
IRRT / RAID On, SATA bus is configured to support IRRT (Intel’s Rapid
Recovery Technology). This mode supports AHCI mode features as well as disk mirroring (RAID-1). IRRT allows data backup and restoration. This mode requires an additional storage driver provided by Dell
RAID, SATA bus is configured to support RAID. This mode supports AHCI
mode features as well as disk mirroring (RAID-1). RAID allows data backup and restoration. This mode requires an additional storage driver provided by Dell.
Note:
o
RAID support requires second hard disk drive.
o If AHCI, IRRT, RAID On, or RAID modes are selected, Intel’s Matrix Storage Manager / Intel
Rapid Storage Technology driver must be installed in conjunction with the installation of the Operating System. See section “2.6.4 Intel Storage” of this document
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
TPM Security:
Note:
This setting is not available for Non-TPM configuration of 4th generations Latitude E-Family & Mobile Precision.
These options enable and configure the Trusted Platform Module (TPM). If TPM is to be deployed, TPM must be enabled in the BIOS Setup program
2. Security TPM Security
TPM Security:
Disabled
(Default)
: The BIOS will not turn on the TPM during POST.
The TPM will be non-functional and invisible to the Operating System
Enabled: The BIOS will turn the TPM during POST so that it can be used
by the Operating System
Deactivate
(Default)
= The TPM will be deactivated
Activate = The TPM will be enabled and activated Clear = The BIOS clears the information stored in the TPM
Intel Responsiveness Technology:
Please refer to Intel Responsiveness Technologies Guide for detail settings of these
features.
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
2.6 Recommended Drivers / Applications Installation Order
For best results, Dell recommends installing drivers / applications in the following order:
2.6.1 Intel Mobile Chipset Software Installation Utility
o Microsoft Operating Systems might not include the updated Intel Chipset Mobile driver for
Dell Latitude E-Family & Mobile Precision notebooks, , Ultrabook . The Intel Mobile Chipset driver is available on Dell’s driver & downloads support web site (support.dell.com) under the “Chipset” section
2.6.2 Dell System Software for critical Microsoft QFEs
o Dell recommends installing all of the latest available fixes specific to the systems o For 1
st
,
2nd, &3
the Dell System Software utility posted on Dell’s driver & downloads support web site (support.dell.com) under the “System Utilities section
o For
th
4
and 5th generation Latitude E-Family & Mobile Precision,
Update and connect to Internet once install the driver of Integrated Wired Network Controller. (see more detail in chapter 2.6.22)
rd
generation Latitude E-Family & Mobile Precision,
these are available through
please enable the Windows
2.6.3 Media Memory Card Controller
o Microsoft Operating Systems do not include the Memory Card controller driver. Install the
following driver provided by Dell:
R5C8xx Ricoh driver is available on Dell’s driver & downloads support web site
(support.dell.com) found under the “Chipset” section
PCI8412 TI driver (Applies only for M6500) is available on Dell’s driver & downloads
support web site (support.dell.com) found under the “Chipset” section
O2 Micro driver (Applies for 3
rd
, 4th and 5th generation Latitude E-Family & Mobile Precision except Latitude 3440/3540) is available on Dell’s driver & downloads support web site (support.dell.com) found under the “Chipset” section
Realtek RTS5179 driver (Applies for Latitude 3440/3540) is available on Dell’s driver &
downloads support web site (support.dell.com) found under the “Chipset” section
2.6.4 Intel Storage - Intel Matrix Storage Manager / Intel Rapid Storage Technology
o The Intel Matrix Storage Manager (IMSM) driver on Dell 1
Mobile Precision or Intel Rapid Storage Technology (IRST) driver on 2nd & 3rd generations Latitude E-Family & Mobile Precision is required to be installed on Operating Systems in AHCI, IRRT, RAID On, and RAID SATA modes
st
generation Latitude E-Family &
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
o The Intel IMSM or IRST application must also be installed
o The SATA operation modes are configured in the BIOS. Refer to the BIOS section 2.5
o If the SATA mode is configured in AHCI, IRRT, RAID On, or RAID mode, the IMSM / IRST
driver must be installed during the initial Operating System installation stages. The IMSM / IRST driver is only available from Dell
- If SATA configuration mode in the BIOS is set to either AHCI, IRRT, RAID On, or RAID, install
the Dell IMSM / IRST driver and application available on Dell’s driver & downloads support web site (support.dell.com) under the “Serial ATA” section
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
- Follow these steps to install the IMSM / IRST driver:
1. For Microsoft XP 32 & 64-Bit Operating Systems:
Installing the Intel IMSM driver using the Floppy Drive
Boot to the Dell Recovery DVD (RDVD) and select the Create RAID
driver from the list of items. You will need Floppy Disk Drive and a diskette for this selection. The IMSM / IRST driver must be on the root of the A:\
Note
: the latest IMSM / IRST driver can also be obtained from
support.dell.com under the “SATA Drivers” section
Once the driver is extracted and stored on the target diskette, boot to
the operating system CD and start the installation
In the initial stage of Windows Setup, press <F6> to install the third-
party IMSM SCSI or RAID drivers
When prompted, insert the floppy disk containing the IMSM driver and
follow the instructions provided by Windows Setup
After reading the floppy disk, either choose "Intel(R) ICH9M-E/M SATA
AHCI Controller" if in AHCI mode or "Intel(R) ICH8M-E/ICH9M-eSATA RAID Controller" if in IRRT mode – select the appropriate driver to install
2. For Microsoft Vista / Windows 7 /Windows 8(32 & 64-Bit) Operating Systems:
Installing the Intel IMSM / IRST driver after the installation of the
Operating System
Boot to the Operating System DVD or Boot from PXE , then start the OS
installation
After completing the OS installation, insert the Dell RDVD Select the IMSM / IRST driver and follow the installation procedure
o If Intel Rapid Recovery or RAID Technologies is to be used, ensure the following:
1. SATA operation mode in the BIOS is set to the appropriate IRRT, RAID On, or RAID
mode
2. Microsoft Operating System was installed under IRRT, RAID On, or RAID mode and
the latest Intel Storage IMSM / IRST driver is installed
3. Install the following Intel IMSM application provided by Dell:
Note:
the latest IMSM / IRST driver can also be obtained from
support.dell.com under the “SATA Drivers” section
Intel Matrix Storage Manager Application, or Intel Rapid Storage Technology Application
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
2.6.5 Graphics:
o Microsoft Operating Systems include the VGA graphics drivers only. Therefore for optimum
graphics performance, Dell recommends installing the Dell graphics driver applicable to their system available on Dell’s driver & downloads support web site (support.dell.com) under the “Video” section
Note
:
For the nVidia Discrete Graphics solution on Latitude E-Family & Mobile Precision 3rd & 4th Generation platforms (refer to the below table), the following should be followed:
1. First, install the Intel Media adapter Graphics driver that applies to the system
2. Second, install the nVidia Discrete Graphics driver that applies to the system
Note
:
For the AMD Discrete Graphics solution on Latitude E-Family & Mobile Precision 5th Generation platforms (refer to the below table), the following should be followed:
1. First, install the Intel Media adapter Graphics driver that applies to the system
2. Second, install the AMD Discrete Graphics driver that applies to the system
Note
:
Both 2nd & 3rd Generation Intel® Core™ CPUs are available on 4th generation Latitude E­Family & Mobile Precision. Please re-install the Graphics driver when exchange CPU from 2nd Generation CPU to 3rd Generation CPU and vice versa.
Note
:
Both 3rd & 4th Generation Intel® Core™ CPUs are available on 5th generation Latitude E­Family & Mobile Precision except Latitude 3440/3540. Please re-install the Graphics driver when exchange CPU from 3rd Generation CPU to 4th Generation CPU and vice versa.
o Under XP 32-Bit with service packs earlier than Service pack-3 and for Latitude E-Family &
Mobile Precision 1st generation only, the Audio driver must be installed prior to installing the graphics driver. This applies to Intel graphics solution only. Please refer to the section 2.6.6 Audio in this document.
o The following table lists the various graphics solutions’ offerings on Dell Latitude E-Family &
Mobile Precision products:
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
E4200
E4300
E5400
E5500
E6400 E6400 ATG
E6500
M2400
M4400
M6400
E6410 E6410 ATG
E6510
M4500
M6500 E5420 / E5520
E6320
E6420 E6420 ATG
E6520
M4600
M6600 E5430 / E5530
E6230/E6330/E
6430u/3330
E6430/E6430s
E6430 ATG
E6530
M4700
M6700 3440/3540
E6540 E7240/E7440
Intel GMA 4500MHD Graphics X X X X X X X
Intel GMA HD Graphics X X X X
Intel Media Adapter HD/HD 2000/3000/4000/5000 X X X X X X X X X X X X X
Quadro NVS 160M X X X X X
Quadro FX 2700M / 3700M X
Quadro NVS 3100M X X
Quadro FX 880M & 1800M X
Quadro FX 2800M / 3800M X
N12M 512MB DDR3 with Optimus X X X
Quadro 1000M/2000M with 2GB GDDR3 and Opitimus X X
Quadro 3000M/4000M with 2GB GDDR3 and Opitimus X X
Quadro 5000M with 4GB GDDR3 and Opitimus X X
NVS 5200M 1GB DDR3 and Optimus X X X
ATI FirePro M774 0 X X
AMD FirePro M5950 Mobilit y Pro Graphics wi th 1GB GDDR5 X X X
AMD FirePro M8900 Mobility Pro Graphi cs with 2GB GDDR5 X
AMD FirePro M4000 Mobili ty Pro Graphics with 1GB GDDR5 X X X
AMD FirePro M6000 Mobili ty Pro Graphics with 2GB GDDR5 X
AMD Radeon HD 8850M X
AMD Radeon HD 8790M X
5th
Gener ation
4th
Gener ation
AMD
1st Generat ion
2nd Generat ion
3rd Gener ation
nVidia
Intel
Graphic Solution
2.6.6 Audio:
o Microsoft Operating Systems do not include the Audio driver recommended by Dell. The
HD Audio driver is available on Dell’s driver & downloads support web site (support.dell.com) under the “Audio” section
Note
: Under XP 32-Bit only with service packs earlier than Service pack-3 and for Latitude E-Family & mobile Precision 1st generation only, the Audio driver must be installed prior to installing the graphics driver. This applies to Intel graphics solution only
2.6.7 Intel Turbo Boost Driver (
o Intel Turbo Boost driver is required to be installed on platforms meeting both of following
criteria:
1. nVidia or ATI discrete graphics cards
2. Core i7 and i5 Dual Core CPUs
only for 2nd generation Latitude E-Family & Mobile Precision)
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
E4200
E4300
E5400
E5500
E6400 E6400 ATG
E6500
M2400
M4400
M6400
E4310
E5410
E5510
E6410 E6410 ATG
E6510
M4500
M6500
E5420 /
E6320
E6420 E6420 ATG
E6520
M4600
M6600
E5430 / E6230/E6330/
E6430/E6430s
/E6430u
E6430 ATG
E6530
M4700
M6700
E5430 / 3440/3540
E6540 E7240/E7440
Intel 825xx Gigabit
Platform LAN Network
X X X X X X X X X X X X X X X X X X X X X X X X X
Broadcom 57XX Gigabit
Integrated Controller
X X X X X X X X X
Realtek RTL8111G LAN
Network
X
5th
Generation
Solution
1st Generation
2nd Generation
3rd Generation
4th
Generation
o Microsoft Operating Systems do not include the Intel Dual-Core Turbo Boost driver. Install
the following driver provided by Dell:
Dual-Core Turbo Boost driver is available on Dell’s driver & downloads support web
site (support.dell.com) found under the CPU” section
2.6.8 Integrated Wired Network Controller (Ethernet)
- Microsoft Operating Systems XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7/8 32 & 64-Bit either
do not provide native support or do not include the driver recommended by Dell. Install the following Dell driver for network connectivity
- Network Controller drivers are available on Dell’s driver & downloads support web site
(support.dell.com) under the “Network” section
Note
: To ensure full functionality of the Intel Gigabit Network adapter, Dell recommends
that you install the Intel PROSet available on Dell’s driver & downloads support web site
(support.dell.com) under the “Network” section
2.6.9 Dell Control Point – DCP
, (applies to 1st & 2nd generations Latitude E-Family &
Mobile Precision only)
2.6.9.1 Control Point Security Device Driver
Note
: for 2nd generation Latitude E-Family & Mobile Precision, the Control Point
Security Device driver needs to be applied only if the Control Point Security Manager is used, it is not required for the Dell Data Protection | Access suite.
o Microsoft Operating System does not have the desired drivers and applications
necessary for the security functions offered on Latitude E-Family & Mobile Precision
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
o The driver will install the device driver for the security devices installed in the Dell
E-Family notebook computer. In addition, it will install Microsoft Net framework
2.0 SP1 and any relevant Microsoft QFEs required allowing these security devices to operate correctly
o The driver supports the following Security devices:
1.
Broadcom Trusted Platform Module
2.
Atmel Trusted Platform Module
3.
STMicroelectronics Trusted Platform Module
4.
Winbond Trusted Platform Module
5.
O2Micro Smart Card Reader
6.
Dell Smart Card Keyboard
7.
UPEK TouchChip Fingerprint Reader
8.
Authentec Fingerprint Reader
9.
Broadcom Unified Security Hub
10.
Vista Storage driver Update (for ATAPI.SYS)
o The Control Point Security Device Driver is available on Dell’s driver & downloads
support web site (support.dell.com) under the Control Point” section
2.6.9.2 Control Point System Manager
o Dell Control Point System Manager module is a Dell developed modular
application providing a complete set of power management configuring and alerting capabilities:
o Battery Status o Power Scheme and Sleep Mode o Display and Devices o Keyboard Backlighting and Hotkeys Customization o Extended Battery Life / All Day Battery Life
o The Control Point System Manager Application is available on Dell’s driver &
downloads support web site (support.dell.com) under “Control Point” section
- Refer to Table B1 under Appendix-B for DCP System Manager features
- For Extended Battery Life feature (EBL), install the Dell Control Point components
offered by Dell in addition to the System Manager Module( version 1.2 & 1.3)
o Control Point System Security Manager driver (
Manager 1.0 and 1.1
)
o Control Point System Manager XML file (
Manager 1.0, 1.1, 1.2 and 1.3. Not required for 1.4 and beyond
o For Ambient Light Sensor (ALS), install the Dell Ambient Light Sensor Utility
component of Control Point in addition to the System Manager Module. This
applies to Control Point System
applies to Control Point System
)
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
component is applicable to Vista 32 & 64-Bit only, and is not required for XP 32 & 64-Bit and Win7/8 32 & 64-Bit
Note: Customers can obtain ALS feature by installing ALS utility in case Control
Point System Manager is not desired and under Microsoft Windows Vista only
2.6.9.3 Control Point Security Manager
- Dell Control Point Security Manager module is a Dell developed modular
application providing provides access to authentication, encryption, fingerprint readers, and smartcard technologies:
1. Obtain Security Status
2. Manage Logins and Passwords
3. Manage Data Protection
o Security Software Stack:
1. For these security devices to function and interface on E-Family notebooks,
install the appropriate Software stack (Applications and Utilities)
2. The security software stack can be obtained through one of the two options:
3. Control Point Security Manager Application which is offered to E-Family
Customers through Dell’s support website
4. Third party security software specific to the customer’s environment. Dell does
not provide 3rd party security software
o The Control Point Security Manager Application is available on Dell’s driver &
downloads support web site (support.dell.com) under the Control Point” section
o Refer to Table B2 under Appendix-B for DCP Security Manager features
2.6.9.4
Control Point Connection Manager,
(applies to 1st generation Latitude E-
Family & Mobile Precision only)
o Dell Control Point Connections Manager module is a Dell developed modular
application providing a complete communications management environment:
o Allows the user to create multiple mobile profile settings
o Ability to create, export, and import user defined usage profiles o System custom configuration o Execute comprehensive diagnostics and troubleshooting o Provides the capability to enable or disable any of the radios on the notebook
such as Wi-Fi, Bluetooth GPS, UWB, and mobile broadband
- The Control Point Connection Manager Application is available on Dell’s driver &
downloads support web site (support.dell.com) under the Control Point” section
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
- Refer to Table B3 under Appendix-B for DCP Security Manager features
2.6.10 Dell Digital Delivery Application
(applies to Latitude Precision 4thand 5th
generation E-Family & Mobile Precision, except Latitude 3330/3340/3540)
o Dell Digital Delivery allows you to purchase select software titles at the same time you
purchase your computer. Then, when you receive your computer, you can automatically download and install the software
o The application is available on Dell’s driver & downloads support web site (support.dell.com)
under “Application” section
2.6.11 Dell Feature Enhancement Pack – DFEP,
(applies to Latitude Precision 3rd & 4th
generation E-Family & Mobile Precision, except Latitude 3330/3440/3550)
o Dell Feature Enhancement Pack – DFEP is a Dell developed application providing a
complete set of power management configuring and alerting capabilities
Support for hot keys and system events Dell customized power plans and extensions Battery Health Information Touch Panel Keyboard hotkey information, including backlighting Smart Settings
o The DFEP Application is available on Dell’s driver & downloads support web site
(support.dell.com) under “System Utilities” section
Note
: Supported for Windows7 only
Note
: Dell Feature Enhancement Pack will uninstall Dell System Manager if present on the
systems
2.6.12 Dell Power Management – DPM,
(applies to Latitude Precision 5th generation E-
Family & Mobile Precision, except Latitude 3440/3540)
o DPM is a Dell developed application providing a advanced set of power management
configuring and alerting capabilities
Dell customized power plans and extensions Battery Health Information Advanced Charge mode
o The DPM Application is available on Dell’s driver & downloads support web site
(support.dell.com) under “System Utilities” section
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
2.6.13 Dell Quickset
(applies to Latitude 3440/3540)
o Dell Quickset – Quickset is a Dell developed application providing a complete set of power
management configuring and notifying capabilities
Support for hot keys and system events Battery Health Information Battery Warning Notification Tiles of Mobility Center
o The Quickset Application is available on Dell’s driver & downloads support web site
(support.dell.com) under “System Utilities” section
2.6.14 Dell Data Protection | Access – DDPA,
(for Latitude Precision 3
rd,
& 4th
generations E-Family & Mobile Precision, except Latitude 3330)
- Dell Data Protection Access Application is a Dell developed application providing provides
access to authentication, encryption, fingerprint readers, and smartcard technologies:
Obtain Security Status Manage Logins and Passwords Manage Data Protection
- The Dell Date Protection | Access Application components are available on Dell’s driver &
downloads support web site (support.dell.com) under the “Dell Data Protection” section
- The following components should be installed in order:
Prerequisites Installer
- This installer contains Windows Installer 4.5 and Microsoft .NET Framework 3.5 SP1
- Both of these are required in order for Dell Data Protection | Access to work on Windows XP and Vista
Drivers Installer
Note
: The Dell Data Protection | Access application installer will not install if the
DDPA Drivers installer is not on the platform FIRST
Note
: Application Installer for 4th generations Latitude E-Family & Precision Mobile
INCLUDED driver and middleware Installer already. Please ignore Drivers and Middleware Installer on 4th generations Latitude E-Family & Precision Mobile.
Middleware Installer
- This installer contains certain relevant Microsoft QFEs
- It also contains the NTRU Trusted Software Stack (TSS) that provides TPM access
Application Installer
- This is the main application Dell Data Protection | Access
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
Note
: It will only install if the Drivers Installer has already been installed on the system,
so the installation order is important
o Refer to Table B3 under Appendix-B for DDPA – Data Protection Access
2.6.15 Dell Data Protection | Security Tool – DDP|ST,
(for Latitude Precision 5th
generations E-Family & Mobile Precision, except Latitude 3440/3540)
- DDP|ST Application is a Dell developed application providing provides access to
authentication, encryption, fingerprint readers, and smartcard technologies:
Obtain Security Status Manage Logins and Passwords Manage Data Protection
- DDP|ST Application is available on Dell’s driver & downloads support web site
(support.dell.com) under the “Dell Data Protection” section.
- DDP|ST Application is also available via DELL Digital Delivery Application. Please refer to
below link for more detail about Dell Digital Delivery Application.
http://www.dell.com/content/topics/segtopic.aspx/config/cirrus_software?c=us&l=en&cs=19
2.6.16 Wireless Local Network Adapters (WLAN)
o Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit and Win7/8 32 & 64-Bit Operating Systems do not
provide native device driver support for WLAN controllers featured in Dell Latitude E-Family & Mobile Precision systems. To obtain wireless network functionality, install the Wireless LAN device driver applicable to the WLAN devices installed in the notebook computer found under the “Network” section posted on Dell’s driver & downloads support web site (support.dell.com). The installer also provides WLAN application support which provides additional features including enterprise authentication enhancements
Note
: With Intel Wireless Display (WiDi) you can quickly connect your laptop to your TV and projector using the Intel® Centrino® wireless solution that’s already built into your laptop. Because it’s based on Wi-Fi*, there are no cables between the laptop and TV/Projector. To obtain Wireless Display(ONLY applied to Intel WLAN) functionality, install the Wireless Display Application found under the “Network” section posted on
Dell’s driver & downloads support web site (support.dell.com).
o Microsoft Windows XP 32 & 64-Bit, Windows Vista 32 & 64-Bit, and Windows 7/8 32 & 64-Bit
Operating Systems do not provide native device driver support for WiMAX controllers featured in Dell E-Family systems. To obtain WiMAX functionality, install the WiMAX software applicable to the WiMAX device installed in the notebook computer. This is available on Dell’s driver & downloads support web site (support.dell.com) under the “Network” section
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
o Customers choosing to utilize the Dell Wireless (DW) WLAN Card Utility or Intel PROSet /
Wireless should not install Control Point Connection Manager. If Control Point Connection Manager is installed, uninstall the existing Intel PROSet / Wireless or Dell Wireless WLAN entries in Add / Remove Programs (or Programs and Features) before installing this software. Customers may also choose to uninstall Dell Control Point Connection manager or uncheck the Wi-Fi control within Dell Control Point Connection Manager
2.6.17 Wireless Personal Area Network Adapter (UWB / WPAN)
o Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7/8 32 & 64-Bit Operating Systems do
not support the Bluetooth controllers featured on Latitude E-Family & Mobile Precision systems. To obtain Bluetooth or UWB functionality, install the associated Bluetooth or UWB device drivers available on Dell’s driver & downloads support web site (support.dell.com) under the “Network” section
2.6.18 Mobile Broadband Wireless Wide Area Network Adapter (WWAN)
o Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7/8 32 & 64-Bit Operating Systems do
not provide native support for the broadband Wireless WAN controllers featured in Dell Latitude E-Family & Mobile Precision systems. To obtain broadband functionality, install the Broadband device driver applicable to the wireless WAN devices installed in the system, and to the service carrier you have a contract with available on Dell’s driver & downloads support web site (support.dell.com) under the “Communication” section
o The Wireless 5600 EVDO-HSPA module(
Precision only
) requires the installation of Dell Control Point Connection Manager. Install the driver and FW before installing the Dell Control Point Connection Manager. The latest versions of Dell Control Point Connection Manager (v1.3 and later) provide the WWAN drivers and FW in the Dell Control Point Connection Manager Driver Pack. Earlier versions provide the drivers and FW in one single Dell Control Point Connection Manager installer. The Dell Control Point Connection Manger application and Driver Packs can be found under the “Control Point” section posted on Dell’s driver & downloads support web site (support.dell.com). Individual driver and FW releases for the 5600 EVDO-HPSA module can be found under the “Communication” section posted on Dell’s driver & downloads support web site (support.dell.com). It is highly recommended to use the Driver Packs to ensure version compatibility
applies to 1st generation Latitude E-Family & Mobile
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
E4200
E4300
E5400
E5500
E6400 E6400 ATG
E6500
M2400
M4400
M6400
E4310
E5410
E5510
E6410 E6410 ATG
E6510
M4500
M6500
E5420 /
E5520
E6320
E6420 E6420 ATG
E6520
M4600
M6600
E5430 /
E5530
E6230/E6330 /
3330
E6430/E6430s
/E6430u
E6430 ATG
E6530
M4700
M6700 3440/3540
E6540 E7240/E7440
Dell Touchpad / Pointing Stick
X X X X X X X
Dell Multi-Touch Touchpad
X X X X X X X X X X X X X X X X X X X X X X X X
Dell Jog Shuttle Touc hpad
X
Dell Jog Shuttle Touc hpad (Multi-Touch)
X
5th Generation
1st Generation
2nd Generation
Solution
3rd Generation
4th Generation
2.6.19 Touchpad
o Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7/8 32 & 64-Bit Operating Systems do
not include the Dell Touchpad drivers
o The Microsoft native OS mouse driver only provides basic point and click functionality. No
advanced features are available with the native driver and this may provide a less than optimal user experience
o Dell recommends installing the appropriate Dell Touchpad driver for the following user
experience benefits:
1. The driver is tuned to the system characteristics to offer enhanced cursor
acceleration and precision
2. The driver provides the core palm rejection features
3. Access to additional features and control setting (varies with system) including:
Enhanced scrolling and tapping Touch sensitivity control Multi-Touch Gestures (2nd Generation) Jog Shuttle control (M6400 & M6500)
Differences between Dell Touchpad devices and drivers:
o Dell Touchpad drivers are different between the 1
from the 1st generation (Dell Touchpad / Pointing Stick) and 2nd generation (Dell Multi­Touch Touchpad) are NOT compatible. Dell strongly recommends only installing the appropriate driver for the system. 3rd generation Latitude Touchpad driver is backward compatible on 2nd generation Latitude systems
o Dell Touchpad drivers are found under the “Input Device Drivers” section posted on Dell’s
driver & downloads support web site (support.dell.com)
st
and 2nd generation of systems. Drivers
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
2.6.20 Free Fall Sensor
o Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7/8 32 & 64-Bit Operating Systems do
not include the Free Fall Sensor driver. Install the following driver provided by Dell:
1. Free Fall Sensor driver found under the “Applications” or “Chipset” section posted on
Dell’s driver & downloads support web site (support.dell.com)
2.6.21 Modem (Only applies to some systems)
o Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7/8 32 & 64-Bit Operating Systems do
not include the Conexant modem driver. Install the following driver provided by Dell:
1. Conexant D330,HDA,MDC,v.92,modem available on Dell’s driver & downloads
support web site (support.dell.com) under the “Communication” section
o If Dell Control Point Connection Manager module is installed, the Conexant modem driver
does not need to be installed
2.6.22 Intel vPro or AMT (
Applicable ONLY to vPro Configurations
)
o Intel Active Management Technology (Intel AMT) allows users to easily manage networked
computers to:
1. Discover computing assets on a network
2. Remotely repair systems even after operating system failures
3. Protect networks from incoming threats while easily keeping software up to date
o Ensure that the following drivers provided by Dell are being installed prior to installing the
AMT drivers:
1. Intel Mobile Chipset driver
2. Intel 825xx Gigabit Platform LAN Network Device
3. Intel Wireless WLAN driver for WLAN AMT manageability via Intel WLAN adapter
o Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7/8 32 & 64-Bit Operating Systems do
not include the AMT drivers. The AMT drivers are available on Dell’s driver & downloads support web site (support.dell.com) under the “Chipset” section
1. For E-Family 1
st
generation systems
Intel AMT HECI Intel AMT SOL/ LMS
2. For E-Family 2
nd
generation systems
Intel AMT HECI (Unified AMT6 Driver)
3. For E-Family 3
rd
generation systems,
Intel Unified AMT 7 Management Interface Driver
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
E6400 ATG
E6410 ATG
M6500
E6420 E6420 ATG
E6520
M4600
M6600
E6430 ATG
M4700
M6700
Digitech Touch Screen
X X
eGalax EMPIA
X X X X
n-Trig Multi Touch
X X X X
Solution
1st Generation
2nd Generation
3rd Generation
4th Generation
Intel Identity Protection Technology (IPT) feature requires IPT Middleware to be
installed after the AMT Unified driver
4. For E-Family 4
th
generation systems,
Intel Unified AMT 8 Management Interface Driver Intel Identity Protection Technology (IPT) feature was included in Intel Unified
AMT8 Management Interface Driver already.
5. For E-Family 5
th
generation systems,
Intel Unified AMT 9 Management Interface Driver Intel Identity Protection Technology (IPT) feature was included in Intel Unified
AMT8 Management Interface Driver already.
2.6.23 USB 3.0
o Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7/8 32 & 64-Bit Operating Systems do
not include the USB 3.0 driver. Install the USB 3.0 driver available on Dell’s driver & downloads support web site (support.dell.com) under the “Chipset” section
2.6.24 Touch Screen Digitizer
o Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit Operating Systems do not
include the digitizer driver and application. Install the appropriate Touchscreen driver and application available on Dell’s driver & downloads support web site (support.dell.com) under
the “Input Device Drivers” section
2.6.25 Webcam -
applies to 1st generation Latitude E-Family & Mobile Precision only
)
o The Dell E-Family Webcam driver enables the built-in system digital camera. Install the
following driver provided by Dell for Microsoft Windows XP 32 & 64 Bit only:
1. Creative Labs Integrated Webcam driver available on Dell’s driver & downloads
support web site (support.dell.com) under the “Input Device Drivers” section
2. For video capturing / streaming features, install webcam software available from a
variety of third party providers and as freeware
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
E4200
E4300
E5400
E5500
E6400 E6400 ATG
E6500
M2400
M4400
M6400
E641 0 E641 0 ATG
E6510
M4500
E4310
E5410
E551 0
M6500
Latitude ON Reader
X X X X X X
Latitude ON Flas h
X X X X X X
Latitude ON
X X X
Precis ion ON Reader
X X
Precis ion ON Flas h
X X
1
st
Generation
2
nd
Generation
Latitude
ON
Precis ion
ON
Solution
2.6.26 Windows Update
o Dell recommends performing Microsoft Windows updates to ensure the latest security,
reliability, and compatibility updates are installed. These updates can be downloaded from Windowsupdate.Microsoft.com
2.6.27 Latitude ON / Precision ON -
Precision only
o Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit Operating Systems do not
o The following table lists which products supports the Latitude ON / Precision ON feature
o In order to enable the Latitude ON / Precision ON button to hibernate Windows when
applies to 1st generation Latitude E-Family & Mobile
)
include the Latitude ON / Precision ON driver and application
switching to Latitude ON / Precision ON modes, Dell recommends installing the appropriate software. In order to determine the appropriate software to install, boot to the system BIOS and check the following:
1. Under BIOS settings -> system configuration
Latitude ON – ARM module is installed:
Install the "Control Point Button Service" in Windows available on Dell’s
driver & downloads support web site (support.dell.com) under the “Control Point” section
NOTE: If you installed the Dell Control Point Connection Manager, the “Control Point Button Service” is already installed
Latitude ON Flash / Precision ON Flash – Flash module is installed
Install the "Latitude ON Flash” in Windows available on Dell’s driver &
downloads support web site (support.dell.com) under the “Applications” section
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
Boot Disk (below)/ Technology (right)
Smart Connect
Rapid Start
Smart Response HDD only
Not supported
Not supported
Not supported
Latitude ON Reader / Precision ON Reader
Install the "Reader 2.0" in Windows available on Dell’s driver &
downloads support web site (support.dell.com) under the “Applications” section
2.6.28 Intel® Responsiveness Technologies
o Intel® Responsiveness Technology include below three components
o Intel® Smart Response Technology
1. Smart response is a driver-based feature that emulates a hybrid drive using a
traditional hard disk drive (HDD) and a small solid state drive (SSD). It stores frequently used files, data, and applications to a special partition on a small SSD device. It provides SSD-like read/write performance for the files used most frequently, while providing lower overall storage cost when used with the larger­sized traditional HDD.
2. Install the Dell IMSM / IRST driver and application available on Dell’s driver &
downloads support web site (support.dell.com) under the “SATA Drivers” section
o Intel® Rapid Start Technology
1. Rapid Start is a BIOS-based feature that replaces Windows® hibernate with a new
low-power state; it can improve resume time vs. hibernate by ~2x.
2. Install the "Rapid Start technology manager" in Windows available on Dell’s driver &
downloads support web site (support.dell.com) under the “Applications” section.
o Intel® Smart Connect Technology
1 Smart Connect is a BIOS- and driver-based technology that periodically wakes the
system from the Windows® sleep state to refresh email or social networking applications. When the system is equipped with specific wireless devices, it can detect the presence of known networks while asleep, waking only when connectivity is available. When properly equipped with specific wireless devices, Smart Connect can also provide quick internet connection readiness, by keeping wireless devices active in a low-power mode during sleep.
2 Install the " Intel® Smart Connect Configuration Application and Driver package " in
Windows available on Dell’s driver & downloads support web site (support.dell.com) under the “Applications” section.
Table of Storage configurations supported:
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
HDD + SSD
Not supported
Supported
Supported
HDD + mSATA
Not supported
Supported
Supported
SSD only
Supported
Supported
Not supported (Note: SSD performance achieved without Smart Response)
mSATA only
Supported
Supported
Not supported (Note: SSD performance achieved without Smart Response)
Hybrid Drive
Supported on the 32GB flash version
Supported on
the 32GB flash version
Supported on the 32GB flash version
Note
: Supported for Windows7/8 only
Note
: Please refer to Intel Responsiveness Technologies Guide for detail settings of these
features.
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
Appendix
Page 33
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
Appendix A
.NET Framework Requirements
What is .NET Framework?
The .NET Framework is a software framework from Microsoft, which is bundled with Windows operating systems. The .NET Framework is intended to be used by most applications created for the Microsoft Windows platform.
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
Appendix B
512e / 4KBe HDD Re-image Guidelines
1 What is Advanced Format HDD?
HDD industry is moving towards supporting higher drives capacity, to address the current limitations with the 512-byte sector HDDs, the industry is moving towards the Advanced Format with 4KB sector HDDs.
The transition to 4KB sector HDDs will allow storage devices to more easily adopt larger capacities in both the notebook and desktop space.
While hard drives will transition to 4KB sectors and to maintain backwards compatibility, current Advanced Format 4KB HDDs, also known as 512e HDDs, will emulate 512-byte SATA communications to hosts and will operate at 4KB.
2 How does an Advanced Format HDD impact OS Images?
Even though a 512e drive is designed to be backward compatible, most of current Operating Systems are not aware of the Advanced Format technology. Depending on the Operating System and its service pack, some extra steps may be required to optimize the performance of the Advanced Format (512e) HDDs and to maintain full Operating System and Application functionality.
These extra steps could require using alignment tools to fix any sector misalignment as a result of deploying a non-Advanced Format aware image on an Advanced Format HDD which may otherwise cause performance issues.
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
Operating System
Advanced Format
Aware
Microsoft Windows 8
Yes
Microsoft Windows 7 SP1
Yes
Microsoft Windows 7
Yes
Microsoft Vista SP1
Yes
Microsoft Vista
No
Microsoft XP (all versions)
No
Microsoft Windows PE 3.0 or Later
Yes
Microsoft Windows PE older versions
No
3 Re-imaging Requirements when using Advanced Format HDDs
The following are the re-imaging guidelines needed to support Advanced Format HDDs. These requirements are dependent on which Operating System will be installed and which method of deployment will be used.
3.1 Microsoft Operating Systems Advanced Format Aware Readiness
An Operating System is Advanced Format Aware if it meets the following criteria:
o It understands the concept of physical sector vs. logical sector o It maximizes writes using multiples of 4k bytes o Disk partition starts at the boundary of 4k sector
Not all current Microsoft Operating Systems are Advanced Format Aware (refer to the Table below). A system configured with an Advanced Format drive and an operating system that is not Advanced Format aware can experience sector misalignment, resulting in performance or compatibility issues.
- Some extra steps may be required for re-imaging even with Advanced Format Aware Microsoft
Operating Systems, Install/upgrade to the latest Intel Storage driver
- Apply the applicable Microsoft KB article
- Partition alignment
such as (Please refer to section 3.2 for detailed instructions):
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
Microsoft® OS Installation
Method
Windows 7 SP1
Windows 7
Windows Vista SP1
Windows Vista
Windows XP
Using Dell Operating System Media
1. Install/Upgrade
Intel RST Storage driver to
9.6 or later
(1)
1. Apply Microsoft KB
article 982018
2. Install/Upgrade Intel
RST Storage driver to 9.6 or later
(1)
1. Apply Microsoft KB
article 2470478
2. Install/Upgrade
Intel RST Storage driver to 9.6 or
later
(1)
1. Use Alignment Tool
(2)
to ensure Advanced Format drive partitions are properly aligned
2. Install/Upgrade Intel RST Storage
driver to 9.6 or higher
(1)
Using non-Dell off the shelf Operating System Media
1. Install/Upgrade
Intel RST Storage driver to
9.6 or later
(1)
1. Apply Microsoft KB
article 982018
2. Install/Upgrade Intel
RST Storage driver to 9.6 or later
(1)
1. Apply Microsoft KB
article 2470478
2. Install/Upgrade
Intel RST Storage driver to 9.6 or
later
(1)
1. Use Alignment Tool
(2)
to ensure Advanced Format drive partitions are properly aligned
2. Install/Upgrade Intel RST Storage
driver to 9.6 or higher
(1)
Using Windows PE 3.0 or prior
Note: If using a Win PE
version earlier than 3.0, apply Windows Automated KIT
1. Install/Upgrade
Intel RST Storage driver to
9.6 or later
(1)
1. Apply Microsoft KB
article 982018
2. Install/Upgrade Intel
RST Storage driver to 9.6 or later
(1)
1. Apply Microsoft KB
article 2470478
2. Install/Upgrade
Intel RST Storage driver to 9.6 or
later
(1)
1. Install/Upgrade Intel RST Storage
driver to 9.6 or higher
(1)
Using Windows PE 3.1
1. Install/Upgrade Intel RST Storage driver to 9.6 or later
(1)
Microsoft® OS Installation
Method
Windows 7 SP1
Windows 7
Windows Vista SP1
Windows Vista
Windows XP
Using Dell Factory Installed Image
No actions required. Dell Factory Images include required components.
Not Available
Not Available
Using Sector-Based Utilities
(Norton Ghost, Altiris, etc.)
1. Use Alignment
Tool
(2)
to
ensure Advanced Format drive partitions are properly aligned before re­imaging
2. Install/Upgrade
Intel RST Storage driver to 9.6 or
later
(1)
1. Use Alignment
Tool
(2)
to ensure
Advanced Format drive partitions are properly aligned before re-imaging
2. Apply Microsoft KB
article 982018
3. Install/Upgrade Intel
RST Storage driver to 9.6 or later
(1)
1. Use Alignment
Tool
(2)
to ensure
Advanced Format drive partitions are properly aligned before re-imaging
2. Apply Microsoft KB
article 2470478
3. Install/Upgrade Intel
RST Storage driver to 9.6 or later
(1)
1. Use Alignment Tool
(2)
to ensure Advanced Format drive partitions are properly aligned before re­imaging
2. Install/Upgrade Intel RST Storage
driver to 9.6 or later
(1)
3.2 Image Installation Guidelines
3.2.1 Clean Image Installation on an Advanced Format HDD
- (1)
The Intel RST Driver 9.6 or higher can be found on the Dell Support website in Dell Drivers and Downloads for your system
under the SATA drivers section
- (2)
Please refer to the Partition Alignment Tools - Section 3.4
3.2.2Deploying 512B pre-installed image to an Advanced Format drive
- (1)
The Intel RST Driver 9.6 or higher can be found on the Dell Support website in Dell Drivers and Downloads for your system
under the SATA drivers section
- (2)
Please refer to the Partition Alignment Tools - Section 3.4
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
Environment
Action
IRRT / RAID 0,1 & 5 Configuration
Use Alignment Tools
(1)
to ensure Advanced Format drive
partitions are properly aligned
Data Protection / Encryption
Use Alignment Tools
(1)
to ensure Advanced Format drive
partitions are properly aligned before encrypting the drive.
Note: Misaligned encrypted Advanced Format drives need to be decrypted, then aligned and re-encrypted
3.3 Other Partition Alignment Requirements
(1)
Please refer to the Partition Alignment Tools - Section 3.4
3.4 Partition Alignment Options
Partition alignment is required for older operating systems and is recommended for new operating systems in order to insure proper hard drive performance and imaging between drives of differing sector sizes. An aligned partition is when the starting offset of the partition is divisible by 4096 Bytes or by 8 for logical block addressing (LBA) numbers.
3.4.1 Pre-Installation of Operating System
This section lists a few options for partition alignment pre-installation of OS:
- Using Ghost:
Ghost 11.5 will maintain the alignment state of the Gold/Master image. If the disk image is built and aligned on a 512e/Advanced Format drive, the clones of that image will remain aligned. If the image is built on a 512B, Ghost command line switch {-align=1MB} can be used to ensure alignment when deployed to any drive.
- Using DISKPART:
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
DISKPART may be used to enable storage configuration or create a partition at an explicit disk offset from a script, a remote session, or another command prompt.
Dell recommends using WinPE's (3.0 or greater) Diskpart.exe from Windows Vista or Windows 7 to create the partitions for Windows XP installation. This will create a partition that is Advanced Format aligned. Without PE, starting with Windows Vista or Windows 7 DVD to create the partition for the Windows XP will create correct partitioning. On how to use DISKPART utility and how to divide the offset value of the selected partition, refer to
Microsoft KB Article 300415
3.4.2 Post-Installation of Operating System
The Paragon Alignment Tool (PAT) is a hardware agnostic tool available for download from the Dell Support website in Dell Drivers and Downloads for your system under the section. This tool can be used after an Operating System is installed to align the partitions of an Advanced Format drive.
SATA Drives
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
Appendix C
General Re-Imaging FAQs
1. How do I resolve a PCI Yellow Bang? a. After installing the drivers and you have this PCI yellow bang in device manager, you need to
install the following drivers found in the Chipset folder:
b. For E-Family 1
st
generation you need to install two drivers - AMT SOL / LMS and AMT HECI
c. For E-Family 2
nd
generation you need to install one driver - AMT HECI
2. How do I resolve a Broadcom USH Yellow Bang? a. After installing the drivers and you have this USH yellow bang in device manager, you need
to install the Control Point Security Device Driver Pack
3. How do I resolve this Unknown Device yellow bang on E-Family 2 a. After installing the drivers and you have an unknown device yellow bang in device manager,
you need to install the ST Micro Freefall Sensor driver found under Chipset
4. What drivers are in the Control Point Security Device Driver pack? a. The driver pack has the drivers for all security related hardware, including:
1. Broadcom Trusted Platform Module
2. Atmel Trusted Platform Module
3. STMicroelectronics Trusted Platform Module
4. Winbond Trusted Platform Module
5. O2Micro Smart Card Reader
6. Dell Smart Card Keyboard
7. UPEK TouchChip Fingerprint Reader
8. Authentec Fingerprint Reader
9. Broadcom Unified Security Hub
10. Vista Storage Driver Update (for ATAPI.SYS)
nd
generation?
5. Can I use WiMax and WiFi at the same time? a. No, the wireless adapter only supports one of them being active at one time
6. What is the Dell System Software utility and why do I need it?
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
a. The Dell System Software utility provides critical updates and patches for your operating
system necessary for the correct operation of your system. It is important to install this utility first after re-imaging your system. It is found under the System Utilities folder on the Dell Drivers and Download page
7. What is the Client System Update application? a. Located under System Management > Client System Update, this is primarily targeted at
Customers who want to manage systems on their own. The tool is designed to allow users to specify their update preferences and apply updates based on the criticality. Alternatively, end users can use the scheduling option to keep their system up-to-date with the systems software released by Dell
8. What is eSATA?
One of the connectors on the system is a dual eSATA / USB combo port. It can interface with either an eSATA device or a USB device. eSATA is an industry standard interface. A few of the key benefits of eSATA technology are:
o Data speeds up to six times faster than USB 2.0 and IEEE 1394 o Robust and user friendly external connection o High performance, cost effective expansion storage o Up to 2 meter shielded cables and connectors
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
Category Feature
DCP SM
Release Version
Availablit y of Feature
when DCP Installed?
Availablit y of Feature
when Dell p rovides
drivers/midd leware, but No DCP
Availabilt y of Feature
when on ly Win dows OS installed?
user profiles v1.0 Yes N/A
Only power scheme s are available in
the OS.
View battery manufacturer info. v1.0 Yes N/A Yes, through BIOS
View battery heal th info. v1.0 Yes N/A Yes, through BIOS
battery charge enable/di sable status v1.0 Yes N/A Yes
Network card power management v1.0 Yes Yes (Intel LOM) No (some Broadcom LOMs)
Extended Battery Life / All Day Battery Life.
(ADBL)
v1.0 Yes N/A No
Dell Enhanced Performance Pl ans (User
Selectable Thermal Tables for Performance,
temperature and sound lev els)
v1.4 Yes N/A No
Digidesi gn Audio/V ideo mode v1.3 Yes N/A Yes, thru indi vidual settings in BIOS/OS
Display setti ngs
Inactivate displ ay and system timeouts whe n
activating an external di splay using FnF8.
v1.0 Yes N/A No
Fn+F2 to enable Battery Charge disable v1.0 Yes N/A Yes, but with No screen pop- up display
Fn+F3 launch DCP w/ Battery Status v1.0 Yes N /A No
Fn+F7 to enable/disable DCP v1.0 Yes N/A No
Fn+F8 to switch between displ ay settings v1.0 Yes N/A Yes, but with No screen pop-up disp lay
Hot Key customizaton
User hot key customization abili ty (also Fn+D
functionali ty which is set to toggle di splay by
default) .
v1.0 Yes N/A No
Keyboard backlighti ng
Keyboard backlighti ng opti ons (to be able to
set the intensity, inactivi ty timeout values
and input triggers.)
v1.0 Yes N/A Yes, but with No screen pop-up disp lay
Abili ty to Adjust Brightness Leve l v 1.0 Yes N/A Yes, but with No screen pop-up di splay
feedback through on screen displ ay v1.0 Yes N/A No
Abili ty to enale/d isable ALS v1.0 Yes N/A Yes
ALS Feedback through on screen displ ay v 1.0 Yes N/A No
Reporting of Ambie nt Temp log information
at OS presence (PWS only)
v1.2 Yes N/A Through BIOS
Reporting of CPU Temp log information at OS
presence (PWS only )
v1.2 Yes N/A Through BIOS
Reporting of SMART Alerts log information at
OS presence (PWS only)
v1.2 Yes N/A Through BIOS
Reporting of ECC Alerts log inf ormation at OS
presence (PWS only )
v1.2 Yes N/A Through BIOS
Privacy Screen - Discreet Graphics Fn+E to enable/disable Privacy screen v1.0 Yes N/A No
Privacy Screen - UMA Graphics Fn+E to enable/di sable Privacy screen v1.2.01 Yes N/A No
"Color Space" Panel Setti ngs for RGB LED Displays (17" only)
Provides syste m leve l controls for NTSC,
sRGB, Pro Photo RGB/Kodak or Adobe color
settings (certain panels only)
v1.3 Yes N/A No
Brightness
Function Keys
Hardware Monitoring for Desktops
Power Manager
Appendix D
Tables
- Control Point System Manager Features - Table B1
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
Category Feature
Release Version
Availablity of Feature
when DCP Installed?
Availablity of Feature
when Dell pr ovides
drivers/middleware, but No DCP
App?
Availabilty of Feature
when only Wind ows OS
installed?
Secure processing and storage of user security
information
v1.0 Yes - USH platforms only No No
Abili ty to locally backup and restore
credentials in CV
v1.4 Yes - USH platforms only No No
TPM TPM enablement and management v1.0 Yes
Yes - with third party software,
including Windows Vi sta Bitlocker
No for XP
Yes, with Windows Vi sta ( driver
included) or third party software,
including Window s Vista Bitlocker
Pre-Boot Authenti cation (PBA) Password and SSO v1.0 Yes Password only, no SSO Password only, no SSO
Embedded Finge r Print Reader
Full configuratio n and management for PBA
and Windows Logon
v1.0 Yes
Yes - with 3rd party software,
does not include PBA
No
Full configuratio n and management for
Windows Logon
v1.0 ye s ( No PBA SUPPORT)
Yes - with 3rd party software,
does not include PBA
No
Full configuratio n and management for PBA v1.4
yes (E2 with CV only, no M'09,
Foose, Reebok , or Fonseca
support)
No No
Contact Smart Card Reader
Full configuratio n and management for
Windows Logon
v1.0 Yes
Yes - with 3rd party software,
does not include PBA
No
Full configuratio n and management for PBA v1.0 Yes No No
Contacless Smart Card Reader
Full configuratio n and management for
Windows Logon
v1.0 Yes
Yes - with 3rd party software,
does not include PBA
No
Contacless Smart Card Reader Full configuratio n and management for PBA v1.2 Yes No No
Support for 5400 and 7200 FDE's v1.0 Yes Yes - with 3rd party software Yes - with 3rd party software
Support for SSD FDE's v1.2.01 Yes Yes - wi th 3rd party software Yes - with 3rd party software
Support for dual FDE's (non-RAID) v1.3 Yes Yes - wi th 3rd party software Yes - with 3rd party software
RSA SecurID RSA SecurID storage in ControlVault v1.1 Yes - USH platforms only Yes - USH platforms only No
Bitlocker (Vi sta Only) DCP doe s not interact with Bitlocker v1.0 Yes N /A Yes
ControlVault
External Dell Branded F inger Print Reader Full Diske d Encrypted Drives (FDE)
Category Feature
Release Version
Availablity of Feature when DDPA Installed?
Availablity of Feature
when Dell pr ovides
drivers/middleware, but No
DDPA App ?
Availabilty of Feature
when only Wind ows OS
installed?
Secure processing and storage of user security
information
v2.0 Yes - USH platforms only No No
Abili ty to locally backup and restore
credentials in CV
v2.0 Yes - USH platforms only No No
TPM TPM enablement and management v2.0 Yes
Yes - with third party software,
including Windows Vi sta Bitlocker
No for XP
Yes, with Windows Vi sta ( driver
included) or third party software,
including Window s Vista Bitlocker
Pre-Boot Authenti cation (PBA) Password and SSO v2.0 Yes Password only, no SSO Password only, no SSO
Embedded Finge r Print Reader
Full configuratio n and management for PBA
and Windows Logon
v2.0 Yes
Yes - with 3rd party software,
does not include PBA
No
Full configuratio n and management for
Windows Logon
v2.0 ye s ( No PBA SUPP ORT)
Yes - with 3rd party software,
does not include PBA
No
Full configuratio n and management for PBA v2.0
yes (E2 with CV only, no M'09,
Foose, Reebok , or Fonseca
support)
No No
Contact Smart Card Reader
Full configuratio n and management for
Windows Logon
v2.0 Yes
Yes - with 3rd party software,
does not include PBA
No
Full configuratio n and management for PBA v2.0 Yes No No
Contacless Smart Card Reader
Full configuratio n and management for
Windows Logon
v2.0 Yes
Yes - with 3rd party software,
does not include PBA
No
Contacless Smart Card Reader Full confi guration and management for PBA v2.0 Yes No No
Support for 5400 and 7200 FDE's v2.0 Yes Yes - with 3rd party software Yes - with 3rd party software
Support for SSD FDE's v2.0 Yes Yes - with 3rd party software Yes - with 3rd party software
Support for dual FDE's (non-RAID) v2.0 Yes Yes - with 3rd party software Yes - with 3rd party software
RSA SecurID RSA SecurID storage in ControlVault v2.0 Yes - USH platforms only Yes - USH platforms only No
Bitlocker (Vi sta Only) DCP does not interact with Bitlocker v2.0 Yes N/A Yes
Full Diske d Encrypted Drives (FDE)
ControlVault
External Dell Branded F inger Print Reader
- Control Point Security Manager Features – Table B2
- Dell Data Protection | Access, DDPA – Table B3
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
Category Feature
Release Version
Availablit y of Feature
when DCP Installed?
Availablit y of Feature
when Dell p rovides
drivers/midd leware, but No DCP
App?
Availabilt y of Feature
when on ly Windows OS installed?
Dell Wirel ess LAN 1397, 1510
(Broadcom)
v1.1 Yes
Yes, WITH Dell Wireless Cl ient Utility
(DCU)
No for XP
Yes for Vista & Win 7, with WLAN
AutoConfig, but in box driver has not
been Dell validated
Dell Wirel ess LAN 1520
(Broadcom TGV - no enterprise extens ion)
v1.3.01 Yes
Yes, with Dell Wireles s Client Utili ty
(DCU)
No for XP
Yes - for Vista & Win 7 ( with in box
drivers) and WLAN AutoConfi g
Intel Wirel ess LAN 5100, 5300 v1.2 Yes Ye s, with Intel Proset
No for XP
Yes for Vista & Win 7, with WLAN
AutoConfig, but in box driver has not
been Dell validated
• Intel® Centrino® Ultimate-N 6300 Wi Fi
card
• Intel® Centrino® Advanced-N 6200 WiFi
card
v1.4 Yes Ye s, with Intel Proset
No for XP
Yes for Vista & Win 7, with WLAN
AutoConfig, but in box driver has not
been Dell validated
Disconnect on Ethernet WLAN v1.2 Yes
Yes, with Intel Proset or Dell Wirel ess
Clinet Utili ty (DCU)
No
View availabe netw orks & Site Monitors v1.0 Yes
Yes, with Intel Proset or Dell Wirel ess
Clinet Utili ty (DCU)
WZC/WLAN AutoConfig for availabl e
networks
WiFi - Catcher v1.0 Yes Basic Mode Only Basic Mode Only
Hardware Radio Switch v1.0 Yes Yes, in BIOS Yes, in BIOS
Enterprise Extensi on for WLAN - 802.1x,
WPA-Enterprise/ WPA2-Enterprise, CCKM
(CCX5, TTLS not available for Win 7)
v1.2 Yes
Yes, wth Intel PROSe t or Dell Wirele ss
Client Utili ty (DCU)
Yes, except CCX and TTLS
Dell Wirel ess Mobile Broadband 5720
Minicard
v1.0 Yes
Yes, with Dell Mobile Broadband Clien t
Utility (DMBCU) for 5720 EVDO (novatel)NoDell Wirel ess 5600 EV/HSPA (GOBI) v1.2 Yes No No
Dell Wirel ess 5530 HSPA Minicard
(Helmsl ey)
v1.0 Yes No No
Dell Wirle ss 5620 EV/HSPA (GOBI2) v1.4 Yes
Yes, planned alte rnative connection
manager
No
Dell Wirel ess 5540 HSPA Minicard (H2) v1.4 Ye s
Yes, planned alte rnative connection
manager
No
GPS Novatel/Ericcson v1.0 Yes
Yes, with Dell Mobile Broadband Clien t
Utility (DMBCU) for 5720 EVDO (novatel)
No, for 5530 HSPA (Ericson)
No
Disconnect on Ethernet WWAN v1.0 Yes No No
SMS Text Messaging v1.0 Yes
Yes, with Dell Mobile Broadband Clien t
Utility (DMBCU) for 5720 EVDO (novatel)
No, for 5530 HSPA (Ericson)
No
Broadcom Gigabit LAN v1.0 Yes Yes Yes
Intel 825X Gigabit v1.0 Yes Yes Yes
Conexant HAD D330 MDC V.92 modem v1.0 Yes Yes Yes
Location Profiles v1.0 Yes N/A
Yes, limi ted attributes through Vi sta and
Windows 7 (Network and Sharing Center)
Import/Export Profile s v1.0 Yes
Yes, with Intel Proset or Dell Wirel ess
Clinet Utili ty (DCU)
Yes, limi ted to Wi Fi profiles (ne tsh)
Profile Management Wizard v1.0 Yes
Yes, with Intel Proset or Dell Wirel ess
Clinet Utili ty (DCU)
No
Radio Management Airplane Mode v1.0 Yes No No
Connection Logs v1.0 Yes
Yes, with Intel Proset or Dell Wirel ess
Clinet Utili ty (DCU)
No
Connection Status v1.0 Yes
Yes, with Intel Proset or Dell Wirel ess
Clinet Utili ty (DCU)
Yes
Device Status v1.0 Ye s
Yes, with Intel Proset or Dell Wirel ess
Clinet Utili ty (DCU)
Yes
Network Status Details v1.0 Ye s
Yes, with Intel Proset or Dell Wirel ess
Clinet Utili ty (DCU)
Yes
Status Logs v1.0 Yes
Yes, with Intel Proset or Dell Wirel ess
No
Diagnostics Connection base/ Hardware
based
v1.0 Yes
Yes, with Intel Proset or Dell Wirel ess
Clinet Utili ty (DCU)
Yes
Troubleshootin g F AQ's/Web links v1.0 Yes
Yes, with Intel Proset or Dell Wirel ess
Clinet Utili ty (DCU)
Yes
SSO Pre-logon (Wi ndows XP only) v1.0 Yes
Yes, with Intel Proset or Dell Wirel ess
Clinet Utili ty (DCU)
Yes, through GPO (Server 2008)
VPN Enforcement v1.0 Yes
Yes, with Dell Mobile Broadband Clien t
Utility 9DMBCU) for 5720 EVDO (novatel)
No, for 5530 HSPA (Ericson)
No
WLAN
WWAN
LAN/ Modem/other connections
Location Profiles
connection/dev ice/status Information
Log-on Features
- Control Point Connection Manager Features – Table B4
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Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
Appendix E
E-Docks
- Dell E-Docks (E-Family Docking Stations)
o Dell E-Family docking stations are architected differently than previous generations of Dell
docking stations.
o To enhance Plug And Play performance E-Family products no longer require a docking profile
Note
: USB devices might be malfunction after docking/undocking. Its a known issue on
Windows XP. Please refer to http://support.microsoft.com/kb/871233 to get workaround.
o The following are the list of features and expected behavior differences between D-Docks and
E-Docks:
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