Dell Precision M60 User Manual [en, es, fr]

Dell Precision™ M60 Series Mobile Workstation

System Information Guide

Guide d'information sur le système

Guia de informações do sistema

Guía de información del sistema

Model PP02X

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Dell Precision™ M60 Series Mobile Workstation

System Information Guide

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Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better

use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of

data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage,

personal injury, or death.

Abbreviations and Acronyms

For a complete list of abbreviations and acronyms, see the User’s Guide (depending on your operating system, double-click the User’s Guide icon on your desktop, or click the Start button, click Help and Support Center, and then click User and system guides).

If you purchased a Dell™ n Series computer, any references in this

document to Microsoft

Windows® operating systems are not applicable.

____________________

Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, Dell Precision, Latitude, and TrueMobile are trademarks of Dell Computer Corporation; Intel, Pentium, and Celeron are registered trademarks of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation; EMC is the registered trademark of EMC Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own.

January 2003 P/N 3Y279 Rev. A00

CAUTION: Safety Instructions . . . . . . . . . . . . . . . . . . . 5

General Power Battery Air Travel EMC Instructions California Residents

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When Using Your Computer

Ergonomic Computing Habits

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When Working Inside Your Computer Protecting Against Electrostatic Discharge Battery Disposal

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Finding Information for Your Computer

Setting Up Your Computer

About Your Computer

Front View Left Side View

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Right Side View Back View Bottom View

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Removing a Battery

Installing a Battery

Removing a Reserve Battery

Installing a Reserve Battery

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Contents 3

Running the Dell Diagnostics . . . . . . . . . . . . . . . . . . . 23

Regulatory Notices

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Limited Warranties and Return Policy

Limited Warranty for the U.S.

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"Total Satisfaction" Return Policy (U.S. Only) Limited Warranty Terms for Canada "Total Satisfaction" Return Policy (Canada Only) Dell Software and Peripherals (Canada Only) One-Year End-User Manufacturer Guarantee

(Latin America and the Caribbean Only)

Warranty Statement for Pentium® and Celeron®

Intel Processors Only (U.S. and Canada Only)

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4 Contents

CAUTION: Safety Instructions

Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential damage.

General

• Do not attempt to service the computer yourself unless you are a trained service technician. Always follow installation instructions closely.

• If you use an extension power cable with your AC adapter, ensure that the total ampere rating of the products plugged in to the extension power cable does not exceed the ampere rating of the extension cable.

• Do not push objects into air vents or openings of your computer. Doing so can cause fire or electric shock by shorting out interior components.

• Do not store your computer in a low-airflow environment, such as a carrying case or a closed briefcase, while the computer is turned on. Restricting airflow can damage the computer or cause a fire.

• Keep your computer away from radiators and heat sources. Also, do not block cooling vents. Avoid placing loose papers underneath your computer; do not place your computer in a closed-in wall unit or on a bed, sofa, or rug.

• Place the AC adapter in a ventilated area, such as a desk top or on the floor, when you use it to run the computer or to charge the battery. Do not cover the AC adapter with papers or other items that will reduce cooling; also, do not use the AC adapter inside a carrying case.

• The AC adapter may become hot during normal operation of your computer. Use care when handling the adapter during or immediately after operation.

• Do not allow your portable computer to operate with the base resting directly on exposed skin for extended periods of time. The surface temperature of the base will rise during normal operation (particularly when AC power is present). Allowing sustained contact with exposed skin can cause discomfort or, eventually, a burn.

• Do not use your computer in a wet environment, for example, near a bath tub, sink, or swimming pool or in a wet basement

• If your computer includes an integrated or optional (PC Card) modem, disconnect the modem cable if an electrical storm is approaching to avoid the remote risk of electric shock from lightning via the telephone line.

System Information Guide 5

CAUTION: Safety Instructions (continued)

• To help avoid the potential hazard of electric shock, do not connect or disconnect any cables or perform maintenance or reconfiguration of this product during an electrical storm. Do not use your computer during an electrical storm unless all cables have been disconnected and the computer is operating on battery power.

• If your computer includes a modem, the cable used with the modem should be manufactured with a minimum wire size of 26 American wire gauge (AWG) and an FCCcompliant RJ-11 modular plug.

• Before you open the memory module/Mini PCI card/modem cover on the bottom of your

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computer, disconnect all cables from their electrical outlets and disconnect the telephone cable.

• If your computer has a modem RJ-11 connector and a network RJ-45 connector, insert the telephone cable into the RJ-11 connector, not the RJ-45 connector.

• PC Cards may become very warm during normal operation. Use care when removing PC Cards after their continuous operation.

• Before you clean your computer, disconnect the computer from the electrical outlet. Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may contain flammable substances.

Power

• Use only the Dell-provided AC adapter approved for use with this computer. Use of another AC adapter may cause a fire or explosion.

• Before you connect the computer to an electrical outlet, check the AC adapter voltage rating to ensure that the required voltage and frequency match the available power source.

• To remove the computer from all power sources, turn the computer off, remove the battery pack, and disconnect the AC adapter from the electrical outlet.

• To help prevent electric shock, plug the AC adapter and device power cables into properly grounded power sources. These power cables may be equipped with 3-prong plugs to provide an earth grounding connection. Do not use adapter plugs or remove the grounding prong from the power cable plug. If you use a power extension cable, use the appropriate type, 2-prong or 3-prong, to mate with the AC adapter power cable.

6 System Information Guide

CAUTION: Safety Instructions (continued)

• Be sure that nothing rests on your AC adapter’s power cable and that the cable is not located where it can be tripped over or stepped on.

• If you are using a multiple-outlet power strip, use caution when plugging the AC adapter’s power cable into the power strip. Some power strips may allow you to insert the plug incorrectly. Incorrect insertion of the power plug could result in permanent damage to your computer, as well as risk of electric shock and/or fire. Ensure that the ground prong of the power plug is inserted into the mating ground contact of the power strip.

Battery

• Use only Dell™ battery modules that are approved for use with this computer. Use of other types may increase the risk of fire or explosion.

• Do not carry a battery pack in your pocket, purse, or other container where metal objects (such as car keys or paper clips) could short-circuit the battery terminals. The resulting excessive current flow can cause extremely high temperatures and may result in damage to the battery pack or cause fire or burns.

• The battery poses a burn hazard if you handle it improperly. Do not disassemble it. Handle a damaged or leaking battery pack with extreme care. If the battery is damaged, electrolyte may leak from the cells and may cause personal injury.

• Keep the battery away from children.

• Do not store or leave your computer or battery pack near a heat source such as a radiator, fireplace, stove, electric heater, or other heat-generating appliance or otherwise expose it to temperatures in excess of 60ºC (140ºF). When heated to excessive temperatures, battery cells could explode or vent, posing a risk of fire.

• Do not dispose of your computer’s battery in a fire or with normal household waste. Battery cells may explode. Discard a used battery according to the manufacturer’s instructions or contact your local waste disposal agency for disposal instructions. Dispose of a spent or damaged battery promptly.

System Information Guide 7

CAUTION: Safety Instructions (continued)

Air Travel

• Certain Federal Aviation Administration regulations and/or airline-specific restrictions may apply to the operation of your Dell computer while you are on board an aircraft. For example, such regulations/restrictions may prohibit the use of any personal electronic device (PED) that has the capacity for intentional transmission of radio frequency or other electromagnetic signals while on an aircraft.

– In order to best comply with all such restrictions, if your Dell portable computer is

equipped with Dell TrueMobile™ or some other wireless communication device,

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EMC Instructions

Use shielded signal cables to ensure that you maintain the appropriate EMC classification for the intended environment. For parallel printers, a cable is available from Dell. If you prefer, you can order a cable from Dell at its worldwide website at www.dell.com.

please disable this device before you board the aircraft and follow all instructions provided by airline personnel with regard to such device.

– Additionally, the use of any PED, such as a portable computer, may be prohibited in

aircraft during certain critical phases of flight, for example, takeoff and landing. Some airlines may further define the critical flight phase as any time the aircraft is below 3050 m (10,000 ft). Please follow the airline’s specific instructions as to when the use of a PED is allowed.

Static electricity can harm electronic components inside your computer. To prevent static damage, discharge static electricity from your body before you touch any of your computer’s electronic components, such as a memory module. You can do so by touching an unpainted metal surface on the computer’s input/output panel.

California Residents

WARNING: Handling the cord on this product, or cords associated with accessories sold with this product, will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.

8 System Information Guide

Wash your hands after handling the cord

When Using Your Computer

Observe the following safe-handling guidelines to prevent damage to your computer:

• When setting up the computer for work, place it on a level surface.

• When traveling, do not check the computer as baggage. You can put your computer through an X-ray security machine, but never put your computer through a metal detector. If you have the computer checked by hand, be sure to have a charged battery available in case you are asked to turn on the computer.

• When traveling with the hard drive removed from the computer, wrap the drive in a nonconducting material, such as cloth or paper. If you have the drive checked by hand, be ready to install the drive in the computer. You can put the hard drive through an X-ray security machine, but never put the drive through a metal detector.

• When traveling, do not place the computer in overhead storage compartments where it could slide around. Do not drop your computer or subject it to other mechanical shocks.

• Protect your computer, battery, and hard drive from environmental hazards such as dirt, dust, food, liquids, temperature extremes, and overexposure to sunlight.

• When you move your computer between environments with very different temperature and/or humidity ranges, condensation may form on or within the computer. To avoid damaging the computer, allow sufficient time for the moisture to evaporate before using the computer.

NOTICE: When taking the computer from low-temperature conditions into a warmer environment

or from high-temperature conditions into a cooler environment, allow the computer to acclimate to room temperature before turning on power.

• When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself. As you pull out the connector, keep it evenly aligned to avoid bending any connector pins. Also, before you connect a cable make sure both connectors are correctly oriented and aligned.

• Handle components with care. Hold a component such as a memory module by its edges, not its pins.

• When preparing to remove a memory module from the system board or disconnect a device from the computer, turn off the computer, disconnect the AC adapter cable, and then wait 5 seconds before proceeding to help avoid possible damage to the system board.

System Information Guide 9

When Using Your Computer (continued)

• Clean the display with a soft, clean cloth and water. Apply the water to the cloth; then stroke the cloth across the display in one direction, moving from the top of the display to the bottom. Remove moisture from the display quickly and keep the display dry. Longterm exposure to moisture can damage the display. Do not use a commercial window cleaner to clean your display.

• If your computer gets wet or is damaged, follow the procedures described in “Solving Problems” in your User’s Guide. If, after following these procedures, you confirm that your computer is not operating properly, contact Dell (see "Getting Help" in your User ’s Guide for the appropriate contact information).

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Ergonomic Computing Habits

CAUTION: Improper or prolonged keyboard use may result in injury. CAUTION: Viewing the display or external monitor screen for extended periods of

time may result in eye strain.

For comfort and efficiency, observe the ergonomic guidelines in the Appendix of your online User’s Guide when setting up and using your computer.

This portable computer is not designed for continuous operation as office equipment. For extended use in an office, it is recommended that you connect an external keyboard.

When Working Inside Your Computer

Before removing or installing memory modules, Mini PCI cards, or modems, perform the following steps in the sequence indicated.

NOTICE: The only time you should ever access the inside of your computer is when you are

installing memory modules, a Mini PCI card, or a modem.

NOTICE: Wait 5 seconds after turning off the computer before disconnecting a device or removing

a memory module, Mini PCI card, or modem to help prevent possible damage to the system board.

Shut down your computer and turn off any attached devices.

2 Disconnect your computer and devices from electrical outlets to reduce the potential for

personal injury or shock. Also, disconnect any telephone or telecommunication lines from the computer.

3 Remove the main battery from the battery bay and, if necessary, the secondary battery

from the module bay.

10 System Information Guide

When Using Your Computer (continued)

4 Ground yourself by touching the unpainted metal surface of the I/O panel on the back of

the computer.

While you work, periodically touch the I/O panel to dissipate any static electricity that might harm internal components.

Protecting Against Electrostatic Discharge

As you continue to work inside the computer, periodically touch an I/O connector to remove any static charge your body may have accumulated.

You can also take the following steps to prevent damage from electrostatic discharge (ESD):

• When unpacking a static-sensitive component from its shipping carton, do not remove the component from the antistatic packing material until you are ready to install the component. Just before unwrapping the antistatic packaging, be sure to discharge static electricity from your body.

• When transporting a sensitive component, first place it in an antistatic container or packaging.

• Handle all sensitive components in a static-safe area. If possible, use antistatic floor pads and workbench pads.

Battery Disposal

Your computer uses a lithium-ion battery. For instructions about replacing the lithium-ion battery in your computer, see "Removing a Battery" later in this document and "Using a Battery" in your online User’s Guide.

Do not dispose of the battery along with household waste. Contact your local waste disposal agency for the address of the nearest battery deposit site.

System Information Guide 11

Finding Information for Your Computer

What are you looking for? Find It Here

• A diagnostic program for my computer

• Drivers for my computer

•My User’s Guide

• My device documentation

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• Warranty Information Dell System Information Guide

Drivers and Utilities CD (also known as the ResourceCD)

Documentation and drivers are already installed on your computer when shipped from Dell. You can use the CD to reinstall drivers, run the Dell Diagnostics, or access your documentation.

Readme files may be included on your CD to provide last-minute updates about technical changes to your computer or advanced technical-reference material for experienced users or technicians.

• How to remove and replace parts

• Technical specifications

• How to configure system settings

• How to troubleshoot and solve problems

12 System Information Guide

User’s Guide Icon (Microsoft Windows 2000)

Double-click the User’s Guides icon on your desktop.

Windows Help and Support Center

Click the Start button and click Help and Support

2 Click User’s and system guides and click User’s guides.

What are you looking for? Find It Here

• Express Service Code and Service Tag

• Microsoft

Windows® License Label

Express Service Code and Product Key Label

These labels are located on your computer.

• Latest drivers for my computer

• Answers to technical service and support questions

• Online discussions with other users and technical support

• Documentation for my computer including the Service Manual

• Service call status and support history

• Top technical issues for my computer

• Frequently asked questions

• File downloads

• Details on my computer configuration

• Service contract for my computer

• How to use Windows XP

• Documentation for my computer

• Documentation for devices (such as a modem)

Dell Support Website — support.dell.com

The Dell Support website provides several online tools, including:

• Solutions — Troubleshooting hints and tips, articles from technicians, and online courses

• Community Forum — Online discussion with other Dell customers

• Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system

• Customer Care — Contact information, order status, warranty, and repair information

• Downloads — Drivers, patches, and software updates

• Reference — Computer documentation, product specifications, and white papers

Dell Premier Support Website —

premiersupport.dell.com

The Dell Premier Support website is customized for corporate, government, and education customers. This website may not be available in all regions.

Windows Help and Support Center

1 Click the Start button and click Help and Support. 2 Type a word or phrase that describes your problem and click the

arrow icon.

3 Click the topic that describes your problem. 4 Follow the instructions on the screen.

System Information Guide 13

What are you looking for? Find It Here

• How to reinstall my operating system Operating System CD

If you reinstall your operating system, use the Drivers and Utilities CD to reinstall drivers for the devices that came with your computer.

The product key for your operating system is located on your computer.

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Setting Up Your Computer

1 Unpack the accessories box.

2 Set aside the contents of the accessories box, which you will need to complete the

setup of your computer.

The accessories box also contains user documentation and any software or additional hardware (such as PC Cards, drives, or batteries) that you have ordered.

14 System Information Guide

3 Connect the AC adapter to the AC adapter connector on the computer and to the

electrical outlet.

4 Open the computer display and press the power button to turn on the computer.

NOTE: Do not connect the computer to the docking device until the computer has been turned

on and shut down at least once.

power button

System Information Guide 15

About Your Computer

See your online User’s Guide for detailed information about the computer. Depending on your operating system, double-click the User’s Guide icon on your desktop, or click the Start button, click Help and Support Center, and then click User and system guides. The following items address some of the more commonly asked questions about the computer.

• Modem and network adapter: The computer may include both a v.92 56K modem and a

10/100/1000 Ethernet LOM network adapter. For connector locations, see "Right View" later in this document. For more information on ports and connectors, see "About Your Computer" in your online User’s Guide.

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• Battery life and usage: Various batteries are available for use with your computer. Using

the 72 WHr/6486-mAh battery that comes standard with the computer, you can expect from 3 to 4 hours of operating time from a single fully charged battery with average usage. Performing certain types of operations, such as extended wireless operation, can significantly reduce battery life.

– For more information on battery performance, usage, and conserving power, see

"Using a Battery" and "Power Management" in the User’s Guide.

– For information on an optional second battery, see "Using the Module Bay" in the

User’s Guide.

• Module bay devices: For information on the module bay and the devices it supports, see "Using the Module Bay" in the User’s Guide.

• Docking devices: Your computer supports the Dell D/Dock Expansion Station and the Dell D/Port Advanced Port Replicator.

NOTE: Docking devices may not be available in all countries.

– For information on your optional docking device, see the documentation that

accompanied the device.

– For information on obtaining optimal performance when using a docking device

with this computer, see "Solving Problems" in the User’s Guide.

16 System Information Guide

Front View

keyboard status lights

display latch

display

mute button

volume control buttons

track stick

track stick/touch pad buttons

power button

device status lights

keyboard

touch pad

display latch button

speakers

System Information Guide 17

Left Side View

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air vents

security cable slot

Right Side View

IEEE 1394 connector

PC Card slot

headphone connector

smart card slot

infrared sensor

module bay device latch release

microphone connector

Dell D/Bay connectorsecurity cable slot

hard drive

18 System Information Guide

Back View

NOTICE: To avoid damaging the computer, wait 5 seconds after you turn off the computer

before you disconnect an external device.

CAUTION: Do not block, push objects into, or allow dust to accumulate in the air

vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.

S-video TV-out connector

USB connectors (2)

network connector (RJ-45)

modem connector (RJ-11)

air vent

parallel connector

video connector

AC adapter connector

air vents

serial connector

System Information Guide 19

Bottom View

hard drive

Mini PCI card/modem cover

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Removing a Battery

battery-bay latch release battery charge gauge

fan

memory module cover

battery

docking device slot

For more information about removing the second battery, see "Using the Module Bay" in your online User’s Guide.

CAUTION: Before performing these procedures, read and follow the safety

instructions that begin on page 5, turn off the computer, disconnect it from the electrical outlet, and disconnect the modem from the telephone wall jack.

NOTICE: If you choose to replace the battery with the computer in standby mode, you have up

to 90 seconds to complete the battery replacement before the computer shuts down and loses any unsaved data.

Ensure that the computer is turned off, suspended in a power management mode, or connected to an electrical outlet.

2 If the computer is connected to a docking device (docked), undock it.

See the documentation that came with your docking device for instructions.

20 System Information Guide

3 Slide and hold the battery-bay latch release on the bottom of the computer, and then

remove the battery from the bay.

Installing a Battery

CAUTION: Before performing this procedure, read and follow the safety

instructions that begin on page 5.

Slide the battery into the bay and lower the battery until the latch release clicks.

For more information about installing the second battery, see "Using the Module Bay" in your online User’s Guide.

System Information Guide 21

Removing a Reserve Battery

CAUTION: Before performing these procedures, read and follow the safety

instructions that begin on page 5.

Remove the battery.

2 Remove the reserve battery cover.

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3 Pull the reserve battery out of its compartment, and disconnect the cable from the

connector.

22 System Information Guide

Installing a Reserve Battery

CAUTION: Before performing these procedures, read and follow the safety

instructions that begin on page 5.

Connect the reserve battery cable to the connector in the reserve battery compartment.

2 Place the reserve battery in the compartment, and replace the reserve battery cover.

Running the Dell Diagnostics

The Dell Diagnostics is located on a hidden Diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a screen image, contact Dell (see "Getting Help" in your

User’s Guide for the appropriate contact information).

Shut down the computer.

2 If the computer is connected to a docking device (docked), undock it.

See the documentation that came with your docking device for instructions.

System Information Guide 23

3 Connect the computer to an electrical outlet.

NOTE: If you cannot see anything on your display, you can hold down the mute button and press

the power button (instead of F12) to begin the Dell Diagnostics. You do not need to highlight

Diagnostics and press . The computer automatically runs the Pre-boot System Assessment.

Turn on the computer. When the DELL™ logo appears, press immediately. If

you wait too long and the Microsoft

Windows® logo appears, continue to wait until

you see the Windows desktop. Then shut down your computer and try again.

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5 When the boot device list appears, highlight Diagnostics and press .

The computer begins to run the Pre-boot System Assessment, a series of embedded diagnostics that perform initial testing on your system board, keyboard, hard drive, and display.

• During the assessment, answer any questions that appear.

• If a component failure is detected, the computer stops and beeps. To stop the

assessment and reboot to the operating system, press ; to continue to the

next test, press ; to retest the component that failed, press .

• If failures are detected during the Pre-boot System Assessment, write down the

error code(s) and contact Dell (see "Getting Help" in your User’s Guide for the appropriate contact information) before continuing on to the Dell Diagnostics.

• If you receive a message stating that no Diagnostics utility partition has been

found, follow the instructions on the screen to run the Dell Diagnostics from your Drivers and Utilities CD.

If the Pre-boot System Assessment completes successfully, you receive the message

Booting Dell Diagnostic Utility Partition. Press any key to continue

6 Press any key to start the Dell Diagnostics from the Diagnostics utility partition on

your hard drive.

7 After the Dell Diagnostics loads and the Main Menu screen appears, click the button

for the option you want.

NOTE: The service tag for your computer is located in the title bar of each screen.

24 System Information Guide

Option Function

Express Test Performs a quick test of devices. The test typically takes 10 to 20 minutes

and requires no interaction on your part. Run Express Test first to increase the possibility of tracing the problem quickly.

Extended Test Performs a thorough check of devices. The test typically takes 1 hour or

more and requires you to answer questions periodically.

Custom Test Tests a specific device. You can customize the tests to be run.

Symptom Tree Allows you to select tests based on a symptom of the problem you are

experiencing. The option lists the most common symptoms.

8 If a problem is encountered during a test, a message appears, displaying the error code

and a description of the problem. Write down the error code and problem description and follow the instructions on the screen. If you cannot resolve the error condition, contact Dell (see "Getting Help" in your User’s Guide for the appropriate contact information).

9 If you run a test from the Custom Test or Symptom Tree option, click the applicable

tab described in the following table for more information.

Tab Function

Results Displays the results of the test and any error conditions encountered.

Errors Displays error conditions encountered, error codes, and problem

description.

Help Describes the test and may indicate requirements for running the test.

Configuration Displays your hardware configuration for the selected device.

The Dell Diagnostics obtains your configuration information for all devices from the system setup program, memory, and various internal tests and displays the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer.

Parameters Allows you to customize the test by changing the test settings.

10 When you have finished running a test, close the screen to return to the Main Menu

screen. To exit the Dell Diagnostics and reboot the computer, close the Main Menu screen.

System Information Guide 25

Regulatory Notices

Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power or signal leads, that endangers the functioning of a radio navigation or other safety service or seriously degrades, obstructs, or repeatedly interrupts a licensed radio communications service. Radio communications services include but are not limited to AM/FM commercial broadcast, television, cellular services, radar, air-traffic control, pager, and Personal Communication Services (PCS). These licensed services, along with unintentional radiators such as digital devices, including computers, contribute to the electromagnetic environment.

Electromagnetic Compatibility (EMC) is the ability of items of electronic equipment to

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function properly together in the electronic environment. While this computer has been designed and determined to be compliant with regulatory agency limits for EMI, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference with radio communications services, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:

• Reorient the receiving antenna.

• Relocate the computer with respect to the receiver.

• Move the computer away from the receiver.

• Plug the computer into a different outlet so that the computer and the receiver are on different branch circuits.

If necessary, consult a Dell Technical Support representative or an experienced radio/television technician for additional suggestions.

For additional regulatory information, see "Regulatory Notices" in the Appendix of your online User’s Guide. The sections specific to each regulatory agency provide countryspecific EMC/EMI or product safety information.

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Limited Warranties and Return Policy

Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day (U.S. only), one-year, two-year, three-year, or four-year limited warranty. To determine which warranty you purchased, see the invoice that accompanied your hardware product(s). The following sections describe the limited warranties and return policy for the U.S., the limited warranties and return policy for Canada, and the manufacturer guarantee for Latin America and the Caribbean.

Limited Warranty for the U.S.

What is covered by this limited warranty?

This limited warranty covers defects in materials and workmanship in your—our end-user customer's—Dellbranded hardware products, including Dell-branded peripheral products.

What is not covered by this limited warranty?

This limited warranty does not cover:

• Software, including the operating system and software added to the Dell-branded hardware products through our factory-integration system, third-party software, or the reloading of software

• Non-Dell-branded products and accessories

• Problems that result from:

– External causes such as accident, abuse, misuse, or problems with electrical power

– Servicing not authorized by us

– Usage that is not in accordance with product instructions

– Failure to follow the product instructions or failure to perform preventive maintenance

– Problems caused by using accessories, parts, or components not supplied by us

• Products with missing or altered service tags or serial numbers

• Products for which we have not received payment

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL'S RESPONSIBILITY FOR MALFUNCITONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD REFLECTED ON YOUR INVOICE. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.

WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILTY FOR THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.

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SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

How long does this limited warranty last?

This limited warranty lasts for the time period indicated on your invoice, except that the limited warranty on Dellbranded batteries lasts only one year and the limited warranty on the lamps for Dell-branded projectors lasts only ninety days. The limited warranty begins on the date of the invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the availability of limited warranties, at its discretion, but any changes will not be retroactive.

What do I do if I need warranty service?

Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your

www.dell.com | support.dell.com

Dell service tag number or order number available.

Individual Home Consumers: U.S. Only

Technical Support 1-800-624-9896

Customer Service 1-800-624-9897

Individual Home Consumers who purchased through an Employee Purchase Program:

Technical Support and Customer Service 1-800-822-8965

Home and Small Business Commercial Customers:

Technical Support and Customer Service 1-800-456-3355

Medium, Large, or Global Commercial Customers, Healthcare Customers, and Value Added Resellers (VARs):

Technical Support and Customer Service 1-800-822-8965

Government and Education Customers:

Technical Support and Customer Service 1-800-234-1490

Dell-Branded Memory

1-888-363-5150

What will Dell do?

During the first 90 days of the 90-day limited warranty and the first year of all other limited warranties: For th e first 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dellbranded hardware products returned to us that prove to be defective in materials or workmanship. If we are not able to repair the product, we will replace it with a comparable product that is new or refurbished.

When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the product to you freight collect.

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