Dell PowerVault NX3000 User Manual

Dell™ PowerVault™
NX3000 Systems

Hardware Owner’s Manual

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
Information in this document is subject to change without notice. © 2009 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and PowerVault are trademarks of Dell Inc.; Microsoft, Windows, and Windows Server are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
April 2009 Rev. A00
Contents
1 About Your System. . . . . . . . . . . . . . . . . . 11
Accessing System Features During Startup. . . . . . . 11
Front-Panel Features and Indicators
. . . . . . . . . . 12
LCD Panel Features . . . . . . . . . . . . . . . . . . . 14
Home Screen
Setup Menu
View Menu
Hard-Drive Indicator Patterns for RAID
Back Panel Features and Indicators
Power Indicator Codes
NIC Indicator Codes
LCD Status Messages
Viewing Status Messages
Removing LCD Status Messages
System Messages
Warning Messages
Diagnostics Messages
. . . . . . . . . . . . . . . . . . . . 15
. . . . . . . . . . . . . . . . . . . . . 16
. . . . . . . . . . . . . . . . . . . . . 16
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. . . . . . . . . . 19
. . . . . . . . . . . . . . . . . 21
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. . . . . . . . . . . . . . . . . . . 53
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Alert Messages
. . . . . . . . . . . . . . . . . . . . . 53
Other Information You May Need
. . . . . . . . . . . . 54
Contents 3
2 Using the System Setup Program and
UEFI Boot Manager
Choosing the System Boot Mode . . . . . . . . . . . . 55
. . . . . . . . . . . . . . . . . 55
Entering the System Setup Program
Responding to Error Messages
. . . . . . . . . . . 56
. . . . . . . . . . . 56
Using the System Setup Program Navigation
. . . . . . . . . . . . . . . . . . . . . . . . . 56
Keys
System Setup Options
Main Screen
Memory Settings Screen
Processor Settings Screen
SATA Settings Screen
Boot Settings Screen
Integrated Devices Screen
PCI IRQ Assignments Screen
Serial Communication Screen
. . . . . . . . . . . . . . . . . . 57
. . . . . . . . . . . . . . . . . . . . 57
. . . . . . . . . . . . . . 59
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. . . . . . . . . . . . . . . . 61
. . . . . . . . . . . . . 62
. . . . . . . . . . . . 63
. . . . . . . . . . . 63
Embedded Server Management Screen
Power Management Screen
System Security Screen
Exit Screen
. . . . . . . . . . . . . . . . . . . . . 67
Entering the UEFI Boot Manager
. . . . . . . . . . . . 65
. . . . . . . . . . . . . . 66
. . . . . . . . . . . . . 68
Using the UEFI Boot Manager Navigation Keys
. . . . . . . . . . . . . . . . . . . . . . . . . 68
UEFI Boot Manager Screen
UEFI Boot Settings Screen
System Utilities Screen
. . . . . . . . . . . . . 69
. . . . . . . . . . . . . 69
. . . . . . . . . . . . . . . 70
. . . . . . 64
4 Contents
System and Setup Password Features
Using the System Password
Using the Setup Password
. . . . . . . . . . . . 70
. . . . . . . . . . . . . 72
. . . . . . . . . . 70
iDRAC Configuration Utility . . . . . . . . . . . . . . . 74
Entering the iDRAC Configuration Utility
. . . . . . 74
3 Installing System Components . . . . . . . . 75
Recommended Tools. . . . . . . . . . . . . . . . . . . 75
Inside the System
Front Bezel (Optional)
Removing the Front Bezel
Installing the Front Bezel
Opening and Closing the System
Opening the System
Closing the System
Hard Drives
. . . . . . . . . . . . . . . . . . . . 75
. . . . . . . . . . . . . . . . . . 77
. . . . . . . . . . . . . 77
. . . . . . . . . . . . . . 78
. . . . . . . . . . . . 78
. . . . . . . . . . . . . . . . 78
. . . . . . . . . . . . . . . . . 78
. . . . . . . . . . . . . . . . . . . . . . . . 79
Mixed SAS/SATA Hard-Drive Configurations
Removing a Hard-Drive Blank
Installing a Hard-Drive Blank
. . . . . . . . . . . 80
. . . . . . . . . . . . 81
Removing a Hot-Swap Hard Drive
Installing a Hot-Swap Hard Drive
Removing a Hard Drive From a Hard-Drive
. . . . . . . . . . . . . . . . . . . . . . . . 82
Carrier
Installing a Hard Drive Into a Hard-Drive
. . . . . . . . . . . . . . . . . . . . . . . . 83
Carrier
Power Supplies
Removing a Power Supply
Replacing a Power Supply
. . . . . . . . . . . . . . . . . . . . . 85
. . . . . . . . . . . . . 85
. . . . . . . . . . . . . 86
Removing the Power Supply Blank
Installing the Power Supply Blank
. . . 80
. . . . . . . . . 81
. . . . . . . . . 81
. . . . . . . . . 87
. . . . . . . . . 87
Contents 5
Internal SD Module . . . . . . . . . . . . . . . . . . . 87
Installing the Internal SD Module
Removing the Internal SD Module
. . . . . . . . . . 87
. . . . . . . . . 89
Internal SD Flash Card
Installing the Internal SD Flash Card
Removing the Internal SD Flash Card
Internal USB Memory Key
. . . . . . . . . . . . . . . . . . 89
. . . . . . . . 89
. . . . . . . . 90
. . . . . . . . . . . . . . . . 90
Integrated Dell Remote Access Controller 6 (iDRAC6) Enterprise Card (Optional)
Installing an iDRAC6 Enterprise Card
Removing an iDRAC6 Enterprise Card
VFlash Media (Optional)
NIC Hardware Key
Cooling Shroud
. . . . . . . . . . . . . . . . . . . . . . 95
Removing the Cooling Shroud
Installing the Cooling Shroud
Cooling Fans
. . . . . . . . . . . . . . . . . . . . . . . 97
Removing a Cooling Fan
Replacing a Cooling Fan
Removing the Fan Bracket
Replacing the Fan Bracket
. . . . . . . . . . . . . . . . 91
. . . . . . . . 91
. . . . . . . 93
. . . . . . . . . . . . . . . . . 94
. . . . . . . . . . . . . . . . . . . . 94
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6 Contents
Optical Drive
. . . . . . . . . . . . . . . . . . . . . . 100
Removing the Optical Drive
Installing the Optical Drive
Internal Tape Backup Unit
Installing the Tape Backup Unit
Removing the Tape Backup Unit
. . . . . . . . . . . . 100
. . . . . . . . . . . . 100
. . . . . . . . . . . . . . . 104
. . . . . . . . . . 105
. . . . . . . . . 107
Integrated Storage Controller Card . . . . . . . . . . . 108
Removing the Integrated Storage Controller
. . . . . . . . . . . . . . . . . . . . . . . . . 109
Card
Installing the Integrated Storage Controller
. . . . . . . . . . . . . . . . . . . . . . . . . 109
Card
RAID Battery
Removing a RAID Battery
Installing a RAID Battery
Cable Routing
. . . . . . . . . . . . . . . . . . . . . . . 113
. . . . . . . . . . . . . . 113
. . . . . . . . . . . . . . 114
. . . . . . . . . . . . . . . . . . . . . . 115
Removing the Cable Retention Bracket
Installing the Cable Retention Bracket
. . . . . . . 116
Expansion Cards and Expansion-Card Risers
Expansion Card Installation Guidelines
Installing an Expansion Card
Removing an Expansion Card
Removing Expansion-Card Riser 1
Replacing Expansion-Card Riser 1
Removing Expansion-Card Riser 2
Replacing Expansion-Card Riser 2
. . . . . . . . . . . . 117
. . . . . . . . . . . 119
. . . . . . . . . 120
. . . . . . . . . 121
. . . . . . . . . 122
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Removing Expansion-Card Riser 2 From the Expansion-Card Bracket
. . . . . . . . . . . . . . 124
Replacing the Riser 2 Board on the Expansion-Card Bracket
System Memory
. . . . . . . . . . . . . . . . . . . . . 126
. . . . . . . . . . . . . . 125
General Memory Module Installation Guidelines
Mode-Specific Guidelines
Installing Memory Modules
Removing Memory Modules
. . . . . . . . . . . . . . . . . . . . . . 126
. . . . . . . . . . . . . 128
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. . . . . . 115
. . . . . 116
. . . . . . 116
Processors
. . . . . . . . . . . . . . . . . . . . . . . . 134
Removing a Processor
. . . . . . . . . . . . . . . 134
Contents 7
Installing a Processor. . . . . . . . . . . . . . . 137
System Battery
Replacing the System Battery
. . . . . . . . . . . . . . . . . . . . . 138
. . . . . . . . . . 138
Control Panel Assembly (Service-only Procedure) . . 140
Removing the Control Panel Display Module
Installing the Control Panel Display Module
Removing the Control Panel Board
Installing the Control Panel Board
. . . . . . . . 141
. . . . . . . . 142
SAS Backplane (Service-Only Procedure)
Removing the SAS Backplane
Installing a SAS Backplane
. . . . . . . . . . 143
. . . . . . . . . . . . 144
System Board (Service-Only Procedure)
Removing the System Board
Installing the System Board
. . . . . . . . . . . 145
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. . . 140
. . . 140
. . . . . . 143
. . . . . . . 145
4 Troubleshooting Your System . . . . . . . . 149
Safety First—For You and Your System . . . . . . . . 149
Troubleshooting System Startup Failure
. . . . . . . . 149
8 Contents
Troubleshooting External Connections
Troubleshooting the Video Subsystem
Troubleshooting a USB Device
Troubleshooting a Serial I/O Device
Troubleshooting a NIC
. . . . . . . . . . . . . . . . . 151
. . . . . . . . 149
. . . . . . . . . 149
. . . . . . . . . . . . 150
. . . . . . . . . . 151
Troubleshooting a Wet System. . . . . . . . . . . . . 152
Troubleshooting a Damaged System
. . . . . . . . . . 153
Troubleshooting the System Battery. . . . . . . . . . . 153
Troubleshooting Power Supplies
Troubleshooting System Cooling Problems
Troubleshooting a Fan
. . . . . . . . . . . . . . . . . . 156
Troubleshooting System Memory
Troubleshooting an Internal SD Card
Troubleshooting an Internal USB Memory Key
. . . . . . . . . . . . 154
. . . . . . . 155
. . . . . . . . . . . . 156
. . . . . . . . . . 158
. . . . . 159
Troubleshooting an Optical Drive . . . . . . . . . . . . 159
Troubleshooting a Tape Backup Unit
Troubleshooting a Hard Drive
Troubleshooting a Storage Controller
Troubleshooting Expansion Cards
Troubleshooting the Processor(s)
. . . . . . . . . . 160
. . . . . . . . . . . . . . 161
. . . . . . . . . . 162
. . . . . . . . . . . . 163
. . . . . . . . . . . . 165
5 Running the System Diagnostics . . . . . . 167
Using Dell™ Diagnostics . . . . . . . . . . . . . . . . 167
Embedded System Diagnostics Features . . . . . . . . 167
When to Use the Embedded System Diagnostics
Running the Embedded System Diagnostics
Embedded System Diagnostics Testing Options
Using the Custom Test Options
Selecting Devices for Testing
. . . . . . . . . . . . . 169
. . . . . . . . . . . 169
. . . . 168
. . . . . . 168
. . . . 169
Contents 9
Selecting Diagnostics Options . . . . . . . . . . 169
Viewing Information and Results
. . . . . . . . . 170
6 Jumpers and Connectors. . . . . . . . . . . . 171
System Board Jumpers. . . . . . . . . . . . . . . . . 171
System Board Connectors
SAS Backplane Board Connectors
Expansion-Card Riser-Board Components and PCIe
. . . . . . . . . . . . . . . . . . . . . . . . . . 176
Buses
Disabling a Forgotten Password
. . . . . . . . . . . . . . . 173
. . . . . . . . . . 175
. . . . . . . . . . . . 178
7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 181
Contacting Dell. . . . . . . . . . . . . . . . . . . . . 181
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Index
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
10 Contents

About Your System

Accessing System Features During Startup

The following keystrokes provide access to system features during startup.
Keystroke Description
<F2> Enters the System Setup program. See "Using the System Setup
Program and UEFI Boot Manager."
<F10> Enters System Services, which opens the
from which you can access utilities such as system diagnostics. See the Unified Server Configurator user documentation for more information.
NOTE: Some Unified Server Configurator processing, such as software
updates, can cause virtual devices to be created that at times may appear as USB devices attached to your system. These connections are both secure and temporary, and can be disregarded.
<F11> Enters the BIOS Boot Manager or the UEFI Boot Manager,
depending on your system’s boot configuration. See "Using the System Setup Program and UEFI Boot Manager."
<F12> Enters PXE boot, if enabled.
<Ctrl><E> Enters the iDRAC Configuration Utility, which allows access to the
system event log (SEL) and configuration of remote access to the system. See the iDRAC user documentation for more information.
<Ctrl><C> Enters the SAS Configuration Utility. For more information, see the
documentation for your SAS controller.
<Ctrl><R> Enters the PERC configuration utility. For more information, see the
documentation for your PERC card.
<Ctrl><S> Enters the utility to configure NIC settings for PXE boot. For more
information, see the documentation for your embedded NIC.
Unified Server Configurator
About Your System 11

Front-Panel Features and Indicators

1
4
5
798
3
10
6
2
Figure 1-1. Front-Panel Features and Indicators (3.5-inch Chassis)
Item Indicator, Button, or
Connector
1 System identification
panel
2 Power-on indicator,
power button
Icon Description
A slide-out label panel for system information including the Express Service tag, Embedded NIC1 MAC address, and iDRAC6 Enterprise card MAC address.
The power-on indicator lights when the system power is on.
The power button controls the DC power supply output to the system. When the system bezel is installed, the power button is not accessible.
NOTE: When powering on the system, the
video monitor can take up to 25 seconds to display an image, depending on the amount of memory installed in the system.
NOTE: On ACPI-compliant operating
systems, turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off.
12 About Your System
Item Indicator, Button, or
Connector
Icon Description
NOTE: To force an ungraceful shutdown,
press and hold the power button for five seconds.
3 NMI button Used to troubleshoot software and
device driver errors when using certain operating systems. This button can be pressed using the end of a paper clip.
Use this button only if directed to do so by qualified support personnel or by the operating system's documentation.
4 USB connectors (2) Connects USB devices to the system.
The ports are USB 2.0-compliant.
5 Video connector Connects a monitor to the system.
6 LCD menu buttons Allows you to navigate the control panel
LCD menu.
7 LCD panel Provides system ID, status information,
and system error messages.
The LCD lights blue during normal system operation. The LCD lights amber when the system needs attention, and the LCD panel displays an error code followed by descriptive text.
NOTE: If the system is connected to AC
power and an error has been detected, the LCD lights amber regardless of whether the system has been powered on.
8 System identification
button
The identification buttons on the front and back panels can be used to locate a particular system within a rack. When one of these buttons is pushed, the LCD panel on the front and the system status indicator on the back flash blue until one of the buttons is pushed again.
About Your System 13
Item Indicator, Button, or
Connector
9 Optical drive
(optional)
Icon Description
One optional slim-line SATA DVD-ROM drive or DVD+RW drive.
NOTE: DVD devices are data only.
10 Hard drives Up to six 3.5-inch hot-swappable
without flex bay

LCD Panel Features

The system's LCD panel provides system information and status messages to signify when the system is operating correctly or when the system needs attention. See "LCD Status Messages" for information on specific status codes.
The LCD backlight lights blue during normal operating conditions and lights amber to indicate an error condition. When the system is in standby mode, the LCD backlight is off and can be turned on by pressing the Select button on the LCD panel. The LCD backlight will remain off if LCD messaging is turned off through the iDRAC utility, the LCD panel, or other tools.
14 About Your System
Figure 1-2. LCD Panel Features
1
2
4
3
Item Buttons Description
1 Left Moves the cursor back in one-step increments.
2 Select Selects the menu item highlighted by the
cursor.
3 Right Moves the cursor forward in one-step
increments.
During message scrolling:
• Press once to increase scrolling speed.
• Press again to stop.
• Press again to return to default scrolling speed.
• Press again to repeat the cycle.
4 System ID Turns the system ID mode on and off.
Press quickly to toggle the system ID on and off. If the system hangs during POST, press and hold the system ID button for more than five seconds to enter BIOS Progress mode.

Home Screen

The Home screen displays user-configurable information about the system. This screen is displayed during normal system operation when there are no status messages or errors present. When the system is in standby, the LCD backlight turns off after five minutes of inactivity if there are no error messages. Press one of the three navigation buttons (Select, Left, or Right) to view the Home screen.
About Your System 15
To navigate to the Home screen from another menu, continue to select the up arrow until the Home icon is displayed, and then select the Home icon.
From the Home screen, press the Select button to enter the main menu. See the following tables for information on the Setup and View submenus.

Setup Menu

NOTE: When selecting an option in the Setup menu, you are asked to confirm the
option before you can continue.
Option Description
DRAC Select DHCP or Static IP to configure the network
mode. If Static IP is selected, the available fields are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view domain addresses. Two separate DNS entries are available.
Set error Select SEL to display LCD error messages in a format
that matches the IPMI description in the SEL log. This can be useful when trying to match an LCD message with a SEL entry.
Select Simple to display LCD error messages in a simplified, user-friendly description. See "LCD Status Messages" for a list of messages in this format.
Set home Select the default information to be displayed on the
LCD Home screen. See "View Menu" to see the options and option items that can be selected to display by default on the Home screen.

View Menu

Option Description
DRAC IP Displays the IPv4 or IPv6 addresses for the iDRAC6.
Addresses include DNS (Primary and Secondary), Gateway, IP, and Subnet (IPv6 does not have Subnet).
MAC Displays the MAC addresses for DRAC, iSCSIn, or
NETn.
16 About Your System
Option Description
Name Displays the name of the Host, Model, or User String
for the system.
Number Displays the Asset tag or the Service tag for the system.
Power Displays the power output of the system in BTU/hr or
Watts. The display format can be configured in the "Set home" submenu of the Setup menu (see "Setup Menu").
Temperature Displays the temperature of the system in Celsius or
Fahrenheit. The display format can be configured in the "Set home" submenu of the Setup menu (see "Setup Menu").
About Your System 17

Hard-Drive Indicator Patterns for RAID

1
2
3.5-inch carrier
2.5-in
Figure 1-3. Hard-Drive Indicators
1 drive-activity indicator (green) 2 drive-status indicator (green and
Drive-Status Indicator Pattern (RAID Only)
Blinks green two times per second
Off Drive ready for insertion or removal
Condition
Identify drive/preparing for removal
amber)
NOTE: The drive status indicator remains off until all
hard drives are initialized after system power is applied. Drives are not ready for insertion or removal during this time.
18 About Your System
Drive-Status Indicator Pattern
15
13
4
12 11
9
78
61 2 53
10
14
(RAID Only)
Blinks green, amber, and off Drive predicted failure
Blinks amber four times per second
Blinks green slowly Drive rebuilding
Steady green Drive online
Condition
Drive failed

Back Panel Features and Indicators

Figure 1-4. Back Panel Features
Item Indicator, Button, or
Connector
1 PCIe slot 1 PCI Express (Generation 2) x4-link
2 PCIe slot 2 PCIe x4-link Gen 2 expansion slot (low-
Icon Description
expansion slot (full-height, 30.99-cm [12.2-inch] length)
profile, 24.13-cm [9.5-inch] length)
About Your System 19
Item Indicator, Button, or
Connector
3 PCIe slot 3 PCIe x8-link Gen 2 expansion slot (full-
4 PCIe slot 4 PCIe x8-link Gen 2 expansion slot (full-
5 power supply 1 (PS1) 870-W or 570-W power supply
6 power supply 2 (PS2) 870-W or 570-W power supply
7 system identification
button
8 system status indicator Provides a power on indicator for the
9 system status indicator
connector
10 Ethernet connectors
(4)
11 USB connectors (2) Connects USB devices to the system.
12 video connector Connects a VGA display to the system
Icon Description
height, 24.13-cm [9.5-inch] length)
or
optional PCIe x16-link Gen 2 expansion slot (full-height, 24.13-cm [9.5-inch]) (no slot 4 with this option)
height, 24.13-cm [9.5-inch] length)
The identification buttons on the front and back panels can be used to locate a particular system within a rack. When one of these buttons is pushed, the LCD panel on the front and the system status indicator on the back flash blue until one of the buttons is pushed again.
back of the system
Connector for attaching a system indicator extension cable that is used on a cable management arm
Integrated 10/100/1000 NIC connectors
The ports are USB 2.0-complaint
13 serial connector Connects a serial device to the system
20 About Your System
Item Indicator, Button, or
Connector
14 iDRAC6 Enterprise
port (optional)
15 VFlash media slot
(optional)
Icon Description
Dedicated management port for the optional iDRAC6 Enterprise card
Connects an external SD memory card for the optional iDRAC6 Enterprise card

Power Indicator Codes

An LED indicator on the power button indicates when power is supplied to the system and the system is operational.
Redundant power supplies have an indicator that shows whether power is present or whether a power fault has occurred.
Not lit — AC power is not connected.
Green — In standby mode, indicates that a valid AC source is connected to the power supply and that the power supply is operational. When the system is on, also indicates that the power supply is providing DC power to the system.
Amber — Indicates a problem with the power supply.
Alternating green and amber — When hot-adding a power supply, indicates that the power supply is mismatched with the other power supply (a High Output 870-W power supply and an Energy Smart 570-W power supply are installed in the same system). Replace the power supply that has the flashing indicator with a power supply that matches the capacity of the other installed power supply.
CAUTION: When correcting a power supply mismatch, replace only the power
supply with the flashing indicator. Swapping the opposite power supply to make a matched pair can result in an error condition and unexpected system shutdown. To change from a High Output configuration to an Energy Smart configuration or vice versa, you must power down the system.
About Your System 21
Figure 1-5. Power Supply Status Indicator
1
1 2
1 power supply status

NIC Indicator Codes

Figure 1-6. NIC Indicators
1 link indicator 2 activity indicator
22 About Your System
Indicator Description
Link and activity indicators are off
Link indicator is green The NIC is connected to a valid network link at
Link indicator is amber The NIC is connected to a valid network link at
Activity indicator is green blinking
The NIC is not connected to the network.
1000 Mbps.
10/100 Mbps.
Network data is being sent or received.

LCD Status Messages

The LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation.
NOTE: If your system fails to boot, press the System ID button for at least five
seconds until an error code appears on the LCD. Record the code, then see "Getting Help."

Viewing Status Messages

If a system error occurs, the LCD screen will turn amber. Press the Select button to view the list of errors or status messages. Use the left and right arrow buttons to highlight an error number, and press Select to view the error.

Removing LCD Status Messages

For faults associated with sensors, such as temperature, voltage, fans, and so on, the LCD message is automatically removed when that sensor returns to a normal state. For other faults, you must take action to remove the message from the display:
Clear the SEL — You can perform this task remotely, but you will lose the event history for the system.
Power cycle — Turn off the system and disconnect it from the electrical outlet; wait approximately ten seconds, reconnect the power cable, and restart the system.
About Your System 23
NOTE: The following LCD status messages are displayed in the Simple format. See
“Setup Menu" to select the format in which the messages are displayed.
Table 1-1. LCD Status Messages
Code Text Cause Corrective Actions
E1000 Failsafe
voltage error. Contact support.
E1114 Ambient Temp
exceeds allowed range.
E1116 Memory
disabled, temp above range. Power cycle AC.
E1210 Motherboard
battery failure. Check battery.
E1211 RAID
Controller battery failure. Check battery.
E1216 3.3V
Regulator failure. Reseat PCIe cards.
Check the system event log for critical failure events.
Ambient temperature has a reached a point outside of the allowed range.
Memory has exceeded allowable temperature and has been disabled to prevent damage to the components.
CMOS battery is missing or the voltage is outside of the allowable range.
RAID battery is either missing, bad, or unable to recharge due to thermal issues.
3.3V voltage regulator has failed.
Remove AC power to the system for 10 seconds and restart the system.
If the problem persists, see "Getting Help."
See "Troubleshooting System Cooling Problems."
Remove AC power to the system for 10 seconds and restart the system.
See "Troubleshooting System Cooling Problems." If the problem persists, see "Getting Help."
See "Troubleshooting the System Battery."
Reseat the RAID battery connector. See "Installing a RAID Battery" and "Troubleshooting System Cooling Problems."
Remove and reseat the PCIe expansion cards. If the problem persists, see "Troubleshooting Expansion Cards."
24 About Your System
Table 1-1. LCD Status Messages (continued)
Code Text Cause Corrective Actions
E1229 CPU # VCORE
Regulator failure. Reseat CPU.
Specified processor VCORE voltage regulator has failed.
Reseat the processor(s). See "Troubleshooting the Processor(s)."
If the problem persists, see "Getting Help."
E122A CPU # VTT
Regulator failure. Reseat CPU.
Specified processor VTT voltage regulator has failed.
Reseat the processor(s). See "Troubleshooting the Processor(s)."
If the problem persists, see "Getting Help."
E122C CPU Power
Fault. Power cycle AC.
A power fault was detected when powering up the processor(s).
Remove AC power to the system for 10 seconds and restart the system.
If the problem persists, see "Getting Help."
E122D Memory
Regulator # Failed. Reseat DIMMs.
E122E On-board
regulator failed. Call support.
One of the memory regulators has failed.
One of the on-board voltage regulators failed.
Reseat the memory modules. See "Troubleshooting System Memory."
Remove AC power to the system for 10 seconds and restart the system.
If the problem persists, see "Getting Help."
E1310 Fan ## RPM
exceeding range. Check
RPM of specified fan is outside of the intended operating range.
See "Troubleshooting System Cooling Problems."
fan.
E1311 Fan module ##
RPM exceeding range. Check fan.
RPM of specified fan in specified module is outside of intended operating range.
See "Troubleshooting System Cooling Problems."
About Your System 25
Table 1-1. LCD Status Messages (continued)
Code Text Cause Corrective Actions
E1313 Fan
redundancy lost. Check fans.
E1410 System Fatal
Error detected.
E1414 CPU # temp
exceeding range. Check CPU heatsink.
E1418 CPU # not
detected. Check CPU is seated properly.
E141C Unsupported
CPU configur­ation. Check CPU or BIOS revision.
E141F CPU #
protocol error. Power cycle AC.
The system is no longer fan redundant. Another fan failure would put the system at risk of over­heating.
A fatal system error has been detected.
Specified processor is out of acceptable temperature range.
Specified processor is missing or bad, and the system is in an unsupported configuration.
Processors are in an unsupported configuration.
The system BIOS has reported a processor protocol error.
Check LCD for additional scrolling messages. See "Troubleshooting a Fan."
Check LCD for additional scrolling messages. Remove AC power to the system for 10 seconds and restart the system.
If the problem persists, see "Getting Help."
Ensure that the processor heat sinks are properly installed. See "Troubleshooting the Processor(s)" and "Troubleshooting System Cooling Problems."
Ensure that the specified processor is properly installed. See "Troubleshooting the Processor(s)."
Ensure that your processors match and conform to the type described in the processor technical specifications outlined in your system’s Getting Started Guide.
Remove AC power to the system for 10 seconds and restart the system.
If the problem persists, see "Getting Help."
26 About Your System
Table 1-1. LCD Status Messages (continued)
Code Text Cause Corrective Actions
E1420 CPU Bus
parity error. Power cycle AC.
E1422 CPU # machine
check error. Power cycle AC.
E1610 Power Supply
# (### W) missing. Check power supply.
E1614 Power Supply
# (### W) error. Check power supply.
E1618 Predictive
failure on Power Supply # (### W). Check PSU.
E161C Power Supply
# (### W) lost AC power. Check PSU cables.
The system BIOS has reported a processor bus parity error.
The system BIOS has reported a machine check error.
Specified power supply was removed or is missing from the system.
Specified power supply has failed.
A power supply fan failure, an over-temperature condition, or power supply communication error has caused the predictive warning of an impending power supply failure.
Specified power supply is attached to the system, but it has lost its AC input.
Remove AC power to the system for 10 seconds and restart the system.
If the problem persists, see "Getting Help."
Remove AC power to the system for 10 seconds and restart the system.
If the problem persists, see "Getting Help."
See "Troubleshooting Power Supplies."
See "Troubleshooting Power Supplies
See "Troubleshooting Power Supplies."
Check the AC power source for the specified power supply. If the problem persists, see "Troubleshooting Power Supplies."
About Your System 27
Table 1-1. LCD Status Messages (continued)
Code Text Cause Corrective Actions
E1620 Power Supply
# (### W) AC power error. Check PSU cables.
E1624 Lost power
supply redundancy. Check PSU cables.
E1626 Power Supply
Mismatch. PSU1 = ### W, PSU2 = ### W.
E1629 Power
required > PSU wattage. Check PSU and config.
E1710 I/O channel
check error. Review & clear SEL.
Specified power supply's AC input is outside of the allowable range.
The power supply subsystem is no longer redundant. If the remaining power supply fails, the system will shut down.
The power supplies in the system are not the same wattage.
The system configuration requires more power than the power supplies can provide, even with throttling.
The system BIOS has reported an I/O channel check.
Check the AC power source for the specified power supply. If the problem persists, see "Troubleshooting Power Supplies."
See "Troubleshooting Power Supplies."
Ensure that power supplies with matching wattage are installed. See the Technical Specifications outlined in your system’s Getting Started Guide.
Turn off power to the system, reduce the hardware configuration or install higher-wattage power supplies, and then restart the system.
Check the SEL for more information and then clear the SEL. Remove AC power to the system for 10 seconds and restart the system.
If the problem persists, see "Getting Help."
28 About Your System
Table 1-1. LCD Status Messages (continued)
Code Text Cause Corrective Actions
E1711 PCI parity
error on Bus ## Device ## Function ##
The system BIOS has reported a PCI parity error on a component that resides in PCI configuration space at bus
Remove and reseat the PCIe expansion cards. If the problem persists, see "Troubleshooting
Expansion Cards." ##, device ##, function ##.
PCI parity error on Slot #. Review & clear SEL.
The system BIOS has reported a PCI parity error on a component that resides in the specified slot.
Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards."
E1712 PCI system
error on Bus ## Device ## Function ##
The system BIOS has reported a PCI system error on a component that resides in PCI configuration space at bus
Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards." ##, device ##, function ##.
PCI system error on Slot #. Review & clear SEL.
The system BIOS has reported a PCI system error on a component that resides in the specified slot.
Reinstall the expansion-
card riser. See "Expansion
Cards and Expansion-
Card Risers." If the
problem persists, the riser
card or system board is
faulty. See "Getting Help."
E1714 Unknown
error. Review & clear SEL.
The system BIOS has determined there has been an error in the system, but is unable to determine its origin.
Check the SEL for more
information and then
clear the SEL. Remove
AC power to the system
for 10 seconds and restart
the system.
If the problem persists,
see "Getting Help."
About Your System 29
Table 1-1. LCD Status Messages (continued)
Code Text Cause Corrective Actions
E1715 Fatal I/O
Error. Review & clear SEL.
E1716 Chipset IERR
##
#
Dev
Bus Function ##. Review & clear SEL.
E1717 CPU
internal error. Review & clear SEL.
The system BIOS has determined there has been a fatal error in the system.
The system BIOS has
##
reported a chipset internal error that resides in bus ##, device ##, function ##.
The system BIOS has determined that the specified processor has had an internal error.
Check the SEL for more information, and then clear the SEL. Remove AC power to the system for 10 seconds, and restart the system.
If the problem persists, see "Getting Help."
Check the SEL for more information, and then clear the SEL. Remove AC power to the system for 10 seconds, and restart the system.
If the problem persists, see "Getting Help."
Check the SEL for more information, and then clear the SEL. Remove AC power to the system for 10 seconds, and restart the system.
If the problem persists, see "Getting Help."
30 About Your System
Table 1-1. LCD Status Messages (continued)
Code Text Cause Corrective Actions
E171F PCIe fatal
error on Bus ## Device ## Function ##
The system BIOS has reported a PCIe fatal error on a component that resides in PCI configuration space at bus
Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards." ##, device ##, function ##.
PCIe fatal error on Slot #. Review & clear SEL.
The system BIOS has reported a PCIe fatal error on a component that resides in the specified slot.
Reinstall the expansion-
card riser. See "Expansion
Cards and Expansion-
Card Risers." If the
problem persists, the riser
card or system board is
faulty. See "Getting Help."
E1810 Hard drive ##
fault. Review
The specified hard drive has experienced a fault.
See "Troubleshooting a
Hard Drive."
& clear SEL.
E1812 Hard drive ##
removed. Check drive.
E1A11 PCI Riser
hardware & configuration mismatch. Reconfigure.
The specified hard drive has been removed from the system.
PCIe risers are not configured correctly. Some invalid configurations prevent the system from powering on.
Information only.
Reinstall the expansion-
card riser. See "Expansion
Cards and Expansion-
Card Risers."
If the problem persists,
the riser card or system
board is faulty. See
"Getting Help."
E1A12 PCI Riser not
detected. Check Riser.
One or both of the PCIe risers are missing. This prevents the system from powering on.
Reinstall the missing riser
card(s). See "Replacing
Expansion-Card Riser 1"
and "Replacing
Expansion-Card Riser 2."
About Your System 31
Table 1-1. LCD Status Messages (continued)
Code Text Cause Corrective Actions
E1A14 SAS cable A
failure. Check connection.
E1A15 SAS cable B
failure. Check connection.
E1A1D Control panel
USB cable not detected. Check cable.
E2010 Memory not
detected. Inspect DIMMs.
E2011 Memory
configuration failure. Check DIMMs.
E2012 Memory
configured but unusable. Check DIMMs.
E2013 BIOS unable
to shadow memory. Check DIMMs.
SAS cable A is missing or bad.
SAS cable B is missing or bad.
USB cable to the control panel is missing or bad.
No memory was detected in the system.
Memory detected, but is not configurable. Error detected during memory configuration.
Memory configured, but is unusable.
The system BIOS failed to copy its flash image into memory.
Reseat the cable. If the problem persists, replace cable.
If the problem persists, see "Getting Help."
Reseat the cable. If the problem persists, replace cable.
If the problem persists, see "Getting Help."
Reseat the cable. If the problem persists, replace cable.
If the problem persists, see "Getting Help."
Install memory or reseat the memory modules. See "Installing Memory Modules" or "Troubleshooting System Memory."
See "Troubleshooting System Memory."
See "Troubleshooting System Memory."
See "Troubleshooting System Memory."
32 About Your System
Table 1-1. LCD Status Messages (continued)
Code Text Cause Corrective Actions
E2014 CMOS RAM
failure. Power cycle AC.
E2015 DMA
Controller failure. Power cycle AC.
E2016 Interrupt
Controller failure. Power cycle AC.
E2017 Timer refresh
failure. Power cycle AC.
E2018 Programmable
Timer error. Power cycle AC.
E2019 Parity error.
Power cycle AC.
CMOS failure. CMOS RAM not functioning properly.
DMA controller failure. Remove AC power to the
Interrupt controller failure. Remove AC power to the
Timer refresh failure. Remove AC power to the
Programmable interval timer error.
Parity error. Remove AC power to the
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
About Your System 33
Table 1-1. LCD Status Messages (continued)
Code Text Cause Corrective Actions
E201A SuperIO
failure. Power cycle AC.
E201B Keyboard
Controller error. Power cycle AC.
E201C SMI
initializatio n failure. Power cycle AC.
E201D Shutdown test
failure. Power cycle AC.
E201E POST memory
test failure. Check DIMMs.
E2020 CPU
configuration failure. Check screen message.
E2021 Incorrect
memory configur­ation. Review User Guide.
SIO failure. Remove AC power to the
system for 10 seconds and restart the system.
If the problem persists, see "Getting Help."
Keyboard controller failure. Remove AC power to the
system for 10 seconds and restart the system.
If the problem persists, see "Getting Help."
System management interrupt (SMI) initialization failure.
BIOS shutdown test failure. Remove AC power to the
BIOS POST memory test failure.
Processor configuration failure.
Incorrect memory configuration.
Remove AC power to the system for 10 seconds and restart the system.
If the problem persists, see "Getting Help."
system for 10 seconds and restart the system.
If the problem persists, see "Getting Help."
See "Troubleshooting System Memory."
If the problem persists, see "Getting Help."
Check screen for specific error messages. See "Troubleshooting the Processor(s)."
Check screen for specific error messages. See "Troubleshooting System Memory".
34 About Your System
Table 1-1. LCD Status Messages (continued)
Code Text Cause Corrective Actions
E2022 General
failure during POST. Check screen message.
E2023 BIOS unable
to mirror memory. Check DIMMs.
E2110 Multibit
Error on DIMM ##. Reseat DIMM.
E2111 SBE log
disabled on DIMM ##. Reseat DIMM.
E2113 Mem mirror
OFF on DIMM ## & ##. Power cycle AC.
I1910 Intrusion
detected. Check chassis cover.
General failure after video. Check screen for specific
error messages.
The system BIOS could not enable memory mirroring because of a faulty memory module or an invalid memory configuration.
The memory module in slot "##" has had a multi-bit error (MBE).
The system BIOS has disabled memory single-bit error (SBE) logging and will not log any more SBEs until the system is rebooted. "##" represents the memory module implicated by the BIOS.
The system BIOS has disabled memory mirroring because it has determined one half of the mirror has had too many errors. "## & ##" represents the memory module pair implicated by the BIOS.
System cover has been removed.
See "Troubleshooting
System Memory."
See "Troubleshooting
System Memory."
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Troubleshooting
System Memory."
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Troubleshooting
System Memory."
Information only.
About Your System 35
Table 1-1. LCD Status Messages (continued)
Code Text Cause Corrective Actions
I1911 LCD Log Full.
Check SEL to review all Errors.
I1912 SEL full.
Review & clear log.
W1228 RAID
Controller battery capacity < 24hr.
W1627 Power
required > PSU wattage. Check PSU and config.
W1628 Performance
degraded. Check PSU and system configur­ation.
LCD overflow message. A maximum of ten error messages can display sequentially on the LCD. The eleventh message instructs the user to check the SEL for details on the events.
The SEL is full of events and is unable to log any more.
Warns predictively that the RAID battery has less than 24 hours of charge left.
The system configuration requires more power than what the power supply can provide.
The system configuration requires more power than what the power supply can provide, but it can boot if throttled.
Check the SEL for details on the events.
Remove AC power to the system for 10 seconds or clear the SEL.
Check the SEL for more information and then clear the SEL.
Allow RAID battery to charge to greater than 24 hours of sustained charge.
If problem persists, replace the RAID battery. See "Installing a RAID Battery."
Turn off power to the system, reduce the hardware configuration or install higher-wattage power supplies, and then restart the system.
Turn off power to the system, reduce the hardware configuration or install higher-wattage power supplies, and then restart the system.
NOTE: For the full name of an abbreviation or acronym used in this table, see "Glossary."
36 About Your System

System Messages

System messages appear on the screen to notify you of a possible problem with the system.
NOTE: If you receive a system message not listed in the table, check the
documentation for the application that is running when the message appears or the operating system's documentation for an explanation of the message and recommended action.
Table 1-2. System Messages
Message Causes Corrective Actions
128-bit Advanced ECC mode disabled. For 128-bit Advanced ECC, DIMMs must be installed in pairs. Pairs must be matched in size and geometry.
Alert! Advanced ECC Memory Mode disabled! Memory configuration does not support Advanced ECC Memory Mode.
The Advanced ECC option was enabled in BIOS, but is no longer valid due to an unsupported memory configuration, possibly a faulty or removed memory module. The Advanced ECC setting has been disabled.
Advanced ECC Memory Mode was enabled in the system setup program, but the current configuration does not support Advanced ECC Memory Mode. A memory module may be faulty.
Check other messages for a faulty memory module. Reconfigure the memory modules for Advanced ECC mode. See "System Memory."
Ensure that the memory modules are installed in a configuration that supports Advanced ECC Memory Mode. Check other system messages for additional information for possible causes. For memory configuration information, see "General Memory Module Installation Guidelines." If the problem persists, see "Troubleshooting System Memory."
About Your System 37
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
Alert! iDRAC6 not responding. Rebooting.
Alert! iDRAC6 not responding. Power required may exceed PSU wattage.
Alert! Continuing system boot accepts the risk that system may power down without warning.
Alert! Node Interleaving disabled! Memory configuration does not support Node Interleaving.
The iDRAC6 is not responding to BIOS communication either because it is not functioning properly or has not completed initialization. The system will reboot.
The iDRAC6 is hung.
The iDRAC6 was remotely reset while system was booting
After AC recovery, the iDRAC6 takes longer than normal to boot.
The memory configuration does not support node interleaving, or the configuration has changed (for example, a memory module has failed) so that node interleaving cannot be supported. The system will run but without node interleaving.
Wait for the system to reboot.
Remove AC power to the system for 10 seconds and restart the system.
Ensure that the memory modules are installed in a configuration that supports node interleaving. Check other system messages for additional information for possible causes. For memory configuration information, see "General Memory Module Installation Guidelines." If the problem persists, see "Troubleshooting System Memory."
38 About Your System
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
Alert! Power required exceeds PSU wattage. Check PSU and system configuration.
Alert! Continuing system boot accepts the risk that system may power down without warning.
Alert! Redundant memory disabled! Memory configuration does not support redundant memory.
The system configuration of processor(s), memory modules, and expansion cards may not be supported by the power supplies.
Memory Mirroring was enabled in the system setup program, but the current configuration does not support redundant memory. A memory module may be faulty.
If any system components were just upgraded, return the system to the previous configuration. If the system boots without this warning, then the replaced component(s) are not supported with this power supply. If Energy Smart power supplies are installed, replace them with the High Output power supplies to use the components. See "Power Supplies."
Check the memory modules for failure. See "Troubleshooting System Memory." Reset the memory setting, if appropriate. See "Using the System Setup Program and UEFI Boot Manager."
Alert! System fatal error during previous boot.
BIOS MANUFACTURING
An error caused the system to reboot.
System is in manufacturing mode.
Check other system messages for additional information for possible causes.
Reboot to take the system out of manufacturing mode.
MODE detected. MANUFACTURING MODE will be cleared before the next boot. System reboot required for normal operation.
About Your System 39
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
BIOS Update Attempt Failed!
Caution! NVRAM_CLR jumper is installed on system board
CPU set to minimum frequency.
x
installed
CPU with no memory.
CPUs with different cache sizes detected.
CPUs with different core sizes detected! System halted
CPUs with different logical processors detected! System halted
CPUs with different power rating detected! System halted
Remote BIOS update attempt failed.
NVRAM_CLR jumper is installed in the clear setting. CMOS has been cleared.
The processor speed may be intentionally set lower for power conservation.
Memory modules are required but not installed in the indicated processor’s memory slots.
Mismatched processors have been installed in the system.
Retry the BIOS update. If problem persists, see "Getting Help."
Move the NVRAM_CLR jumper to the default position (pins 3 and 5). See Figure 6-1 for jumper location. Restart the system and re-enter the BIOS settings. See "Using the System Setup Program and UEFI Boot Manager."
If not an intentional setting, check any other system messages for possible causes.
Install memory modules for the processor. See "System Memory."
Ensure that all processors have the same cache size, number of cores and logical processors, and power rating. Ensure that the processors are properly installed. See "Processors."
40 About Your System
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
Current boot mode is set to UEFI. Please ensure compatible bootable media is available. Use the system setup program to change the boot mode as needed.
Decreasing available memory
DIMM configuration on each CPU should match.
Embedded NIC
y
:
NIC OS NIC=
|DISABLED>
Management Shared NIC=
x
<ENABLED
,
The system failed to boot because UEFI boot mode is enabled in BIOS and the boot operating system is non-UEFI.
Faulty or improperly installed memory modules.
Invalid memory configuration on a dual­processor system. The memory module configuration for each processor must be identical.
and
The OS NIC interface is set in BIOS. The Management Shared NIC interface is set in management tools.
Ensure that the boot mode is set correctly and that the proper bootable media is available. See "Using the System Setup Program and UEFI Boot Manager."
Reseat the memory modules. See "Troubleshooting System Memory."
Ensure that the memory modules are installed in a valid configuration. See "General Memory Module Installation Guidelines."
Check the system management software or the System Setup program for NIC settings. If a problem is indicated, see "Troubleshooting a NIC."
<ENABLED |DISABLED>
Error 8602 ­Auxiliary Device Failure. Verify that mouse and keyboard are securely attached to correct connectors.
Mouse or keyboard cable is loose or improperly connected.
Defective mouse or keyboard.
Reseat the mouse or keyboard cable.
Ensure that the mouse or keyboard is operational. See "Troubleshooting a USB Device."
About Your System 41
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
Gate A20 failure Faulty keyboard controller;
faulty system board.
General failure The operating system is
unable to carry out the command.
Invalid configuration information ­please run SETUP program.
Invalid PCIe card found in the Internal_Storage slot!
Keyboard controller failure
Keyboard data line failure
Keyboard stuck key failure
Keyboard fuse has failed
An invalid system configuration caused a system halt.
The system halted because an invalid PCIe expansion card is installed in the dedicated storage controller slot.
Faulty keyboard controller; faulty system board
Keyboard cable connector is improperly connected or the keyboard is defective.
Overcurrent detected at the keyboard connector.
See "Getting Help."
This message is usually followed by specific information. Note the information, and take the appropriate action to resolve the problem.
Run the System Setup program and review the current settings. See "Using the System Setup Program and UEFI Boot Manager."
Remove the PCIe expansion card and install the integrated storage controller in the dedicated slot. See "Integrated Storage Controller Card."
See "Getting Help."
Reseat the keyboard cable. If the problem persists, see "Troubleshooting a USB Device."
See "Getting Help."
42 About Your System
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
Local keyboard may not work because all user accessible USB ports are disabled. If operating locally, power cycle the system and enter system setup program to change settings.
Manufacturing mode detected
Maximum rank count exceeded. The following DIMM has been disabled:
Memory address line failure at
address value
x
, read
expecting
The USB ports are disabled in the system BIOS.
System is in manufacturing mode.
Invalid memory configuration. The system will run but with the specified memory module disabled.
Faulty or improperly installed memory modules.
Power down and restart the system from the power button, and then enter the System Setup program to enable the USB port(s). See "Entering the System Setup Program."
Reboot to take the system out of manufacturing mode.
Ensure that the memory modules are installed in a valid configuration. See "General Memory Module Installation Guidelines."
See "Troubleshooting System Memory."
value
Memory double word logic failure at
address value
, read
expecting
Faulty or improperly installed memory modules.
See "Troubleshooting System Memory."
value
Memory Initialization Warning: Memory size may be reduced
Invalid memory configuration. The system will run but with less memory than is physically available.
Ensure that the memory modules are installed in a valid configuration. See "General Memory Module Installation Guidelines."
About Your System 43
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
Memory odd/even logic failure at
address, value
read
expecting
Faulty or improperly installed memory modules.
See "Troubleshooting System Memory."
value
Memory write/read failure at
address value
, read
expecting
Faulty or improperly installed memory modules.
See "Troubleshooting System Memory."
value
Memory set to minimum frequency.
Memory tests terminated by keystroke.
MEMTEST lane failure detected on
Mirror mode disabled. For mirror mode, DIMMs must be installed in pairs. Pairs must be matched in size and geometry.
The memory frequency may be intentionally set lower for power conservation.
The current memory configuration may support only the minimum frequency.
POST memory test was terminated by pressing the spacebar.
Invalid memory configuration. A mismatched memory
x
module is installed.
The memory configuration does not match the setting in BIOS. The BIOS setting has been disabled.
If not an intentional setting, check any other system messages for possible causes.
Ensure that your memory configuration supports the higher frequency. See "General Memory Module Installation Guidelines."
Information only.
Ensure that the memory modules are installed in a valid configuration. See "General Memory Module Installation Guidelines."
Reconfigure the memory modules for Memory Mirroring mode. See "System Memory."
44 About Your System
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
No boot device available
No boot sector on hard drive
No timer tick interrupt
PCI BIOS failed to install
PCIe Training Error: Expected Link Width is Actual Link Width
y
.
is
Faulty or missing optical drive subsystem, hard drive, or hard-drive subsystem, or no bootable USB key installed.
Incorrect configuration settings in System Setup program, or no operating system on hard drive.
Faulty system board. See "Getting Help."
PCIe device BIOS (Option ROM) checksum failure detected during shadowing.
Cables to expansion card(s) loose; faulty or improperly installed expansion card(s).
Faulty or improperly installed PCIe card in the
x
,
specified slot.
Use a bootable USB key, CD, or hard drive. If the problem persists, see "Troubleshooting an Internal SD Card," "Troubleshooting a USB Device," "Troubleshooting an Optical Drive," and "Troubleshooting a Hard Drive." See "Using the System Setup Program and UEFI Boot Manager" for information on setting the order of boot devices.
Check the hard-drive configuration settings in the System Setup program. See "Using the System Setup Program and UEFI Boot Manager." If necessary, install the operating system on your hard drive. See your operating system documentation.
Reseat the expansion card(s). Ensure that all appropriate cables are securely connected to the expansion card(s). If the problem persists, see "Troubleshooting Expansion Cards."
Reseat the PCIe card in the specified slot number. See "Troubleshooting Expansion Cards." If the problem persists, see "Getting Help."
About Your System 45
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
Plug & Play Configuration Error
Quad rank DIMM detected after single rank or dual rank DIMM in socket.
Read fault
Requested sector not found
x
SATA Port not found
device
Error encountered in initializing PCIe device; faulty system board.
Invalid memory configuration.
The operating system cannot read from the hard drive, optical drive, or USB device, the system could not find a particular sector on the disk, or the requested sector is defective.
There is no device connected to the specified SATA port.
Install the NVRAM_CLR jumper in the clear position (pins 1 and 3) and reboot the system. See Figure 6-1 for jumper location. If the problem persists, see "Troubleshooting Expansion Cards."
Ensure that the memory modules are installed in a valid configuration. See "General Memory Module Installation Guidelines."
Replace the optical medium, USB medium or device. Ensure that the SAS backplane, USB, or SATA cables are properly connected. See "Troubleshooting a USB Device," "Troubleshooting an Optical Drive," or "Troubleshooting a Hard Drive" for the appropriate drive(s) installed in your system.
Information only.
46 About Your System
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
SATA port x device auto­sensing error
x
SATA port device configuration error
SATA port device error
Sector not found
Seek error
Seek operation failed
Shutdown failure General system error. See "Getting Help."
The amount of system memory has changed
x
The drive connected to the specified SATA port is faulty.
Faulty hard drive, USB device, or USB medium.
Memory has been added or removed or a memory module may be faulty.
Replace the faulty drive.
Replace the USB medium or device. Ensure that the USB or SAS backplane cables are properly connected. See "Troubleshooting a USB Device" or "Troubleshooting a Hard Drive" for the appropriate drive(s) installed in your system.
If memory has been added or removed, this message is informative and can be ignored. If memory has not been added or removed, check the SEL to determine if single-bit or multi-bit errors were detected and replace the faulty memory module. See "Troubleshooting System Memory."
About Your System 47
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
The following DIMMs should match
in
geometry:
x,x,...
The following DIMMs should match
count:
The following DIMMs should match in size:
in rank
x,x,
...
Invalid memory configuration. The specified memory modules do not match in size, number of ranks, or number of data lanes.
Ensure that the memory modules are installed in a valid configuration. See "General Memory Module Installation Guidelines."
x,x,...
The following DIMMs should match
in size
and geometry:
x,x,...
The following DIMMs should match
in size
and rank count:
x,x,...
Thermal sensor not detected on
Time-of-day clock stopped
Time-of-day not set - please run SETUP program
A memory module without a
x
thermal sensor is installed in the specified memory slot
Faulty battery or faulty chip. See "Troubleshooting the
Incorrect Time or Date settings; faulty system battery.
Replace the memory module. See "System Memory."
System Battery."
Check the Time and Date settings. See "Using the System Setup Program and UEFI Boot Manager." If the problem persists, replace the system battery. See "System Battery."
48 About Your System
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
Timer chip counter 2 failed
TPM configuration operation honored. System will now reset.
TPM configuration operation is pending. Press (I) to Ignore OR (M) to Modify to allow this change and reset the system.
WARNING: Modifying could prevent security.
TPM failure A Trusted Platform Module
Faulty system board. See "Getting Help."
A TPM configuration command has been entered. The system will reboot and execute the command.
This message displays during system restart after a TPM configuration command has been entered. User interaction is required to proceed.
(TPM) function has failed.
Information only.
Enter I or M to proceed.
See "Getting Help."
About Your System 49
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
Unable to launch System Services image. System halted!
Unexpected interrupt in protected mode
Unsupported CPU combination
Unsupported CPU stepping detected
Unsupported DIMM detected. The following DIMM has been disabled:
Unsupported memory configuration. DIMM mismatch across slots detected:
x
System halted after F10 keystroke because System Services image is either corrupted in the system firmware or has been lost due to system board replacement.
The iDRAC6 Enterprise card flash memory may be corrupted.
Improperly seated memory modules or faulty keyboard/mouse controller chip.
Processor(s) is not supported by the system.
Invalid memory configuration. The system will run but with the specified memory module disabled.
Invalid memory configuration. Memory modules are mismatched in the specified slots.
Restart the system and update the Unified Server Configurator repository to the latest software to restore full functionality. See the Unified Server Configuration user documentation for more information.
Restore the flash memory using the latest version on support.dell.com. See the iDRAC6 user's guide for instructions on performing a field replacement of the flash memory.
Reseat the memory modules. See "Troubleshooting System Memory." If the problem persists, see "Getting Help."
Install a supported processor or processor combination. See "Processors."
Ensure that the memory modules are installed in a valid configuration. See "General Memory Module Installation Guidelines."
Ensure that the memory modules are installed in a valid configuration. See "General Memory Module Installation Guidelines."
x,x,...
50 About Your System
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
Unused memory detected. DIMM’s installed in the following slot are not available when in mirror or 128-bit advanced ECC modes:
Warning: A fatal error has caused system reset! Please check the system event log!
Warning: Control Panel is not installed.
Warning! No micro code update loaded for processor
x,x,x
n
The memory configuration is not optimal for mirroring or Advanced ECC Memory Mode. Modules in the specified slots are unused.
A fatal system error occurred and caused the system to reboot.
The control panel is not installed or has a faulty cable connection.
Micro code update failed. Update the BIOS firmware.
Reconfigure the memory for Memory Mirroring or Advanced ECC Memory Mode, or change the memory mode to Optimized in the BIOS setup screen. See "System Memory."
Check the SEL for information that was logged during the error. See the applicable troubleshooting section in "Troubleshooting Your System" for any faulty components specified in the SEL.
Install the control panel, or check the cable connections between the display module, the control panel board, and the system board. See "Control Panel Assembly (Service-only Procedure)."
See "Getting Help."
About Your System 51
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
Warning! Power required exceeds PSU wattage. Check PSU and system configuration.
Warning! Performance degraded. CPU and memory set to minimum frequencies to meet PSU wattage. System will reboot.
Warning! PSU mismatch. PSU redundancy lost. Check PSU.
Warning! Unsupported memory configuration detected. The memory configuration is not optimal. The recommended memory configuration
<message>
is:
The system configuration of processor(s), memory modules, and expansion cards may not be supported by the power supplies.
A High Output power supply and an Energy Smart power supply are installed in the system at the same time.
Invalid memory configuration. The system will run but with reduced functionality.
If any system components were just upgraded, return the system to the previous configuration. If the system boots without this warning, then the replaced component(s) are not supported with this power supply. If Energy Smart power supplies are installed, replace them with High Output power supplies to use the components. See "Power Supplies."
Install two High Output or two Energy Smart power supplies in the system.
You can also run the system on one power supply until you can obtain two power supplies of the same type. See "Troubleshooting Power Supplies."
Ensure that the memory modules are installed in a valid configuration. See "General Memory Module Installation Guidelines." If the problem persists, see "Troubleshooting System Memory."
52 About Your System
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
Write fault
Write fault on selected drive
Faulty USB device, USB medium, optical drive assembly, hard drive, or hard­drive subsystem.
Replace the USB medium or device. Ensure that the USB, SAS backplane, or SATA cables are properly connected. See "Troubleshooting a USB Device," "Troubleshooting an Internal SD Card," and "Troubleshooting a Hard Drive."
NOTE: For the full name of an abbreviation or acronym used in this table, see "Glossary."

Warning Messages

A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before you format a drive, a message will warn you that you may lose all data on the drive. Warning messages usually interrupt the task and require you to respond by typing y (yes) or n (no).
NOTE: Warning messages are generated by either the application or the operating
system. For more information, see the documentation that accompanied the operating system or application.

Diagnostics Messages

The system diagnostic utilities may issue messages if you run diagnostic tests on your system. See "Running the Embedded System Diagnostics" for more information about system diagnostics.

Alert Messages

Systems management software generates alert messages for your system. Alert messages include information, status, warning, and failure messages for drive, temperature, fan, and power conditions. For more information, see the systems management software documentation.
About Your System 53

Other Information You May Need

WARNING: See the safety and regulatory information that shipped with your
system. Warranty information may be included within that document or as a separate document.
The rack documentation included with your rack solution describes how to install your system into a rack.
•The
Any media that ships with your system that provides documentation and
Getting Started Guide
up your system, and technical specifications.
tools for configuring and managing your system, including those pertaining to the operating system, system management software, system updates, and system components that you purchased with your system.
NOTE: Always check for updates on support.dell.com and read the updates
first because they often supersede information in other documents.
provides an overview of system features, setting
54 About Your System

Using the System Setup Program and UEFI Boot Manager

The System Setup program is the BIOS program that enables you to manage your system hardware and specify BIOS-level options. From the System Setup program, you can:
Change the NVRAM settings after you add or remove hardware
View the system hardware configuration
Enable or disable integrated devices
Set performance and power management thresholds
Manage system security

Choosing the System Boot Mode

The System Setup program also enables you to specify the boot mode for installing your operating system:
BIOS boot mode (the default) is the standard BIOS-level boot interface.
UEFI boot mode is an enhanced 64-bit boot interface based on Unified Extensible Firmware Interface (UEFI) specifications that overlays the system BIOS. See "Entering the UEFI Boot Manager" for more information on this interface.
You select the boot mode in the
the System Setup program. See "Boot Settings Screen." Once you specify the boot mode, the system boots in the specified boot mode and you install your operating system from that mode. Thereafter, you must boot the system to the same boot mode (BIOS or UEFI) to access the installed operating system. Trying to boot the operating system from the other boot mode will cause the system to halt immediately at startup.
Boot Mode field of the Boot Settings screen of
NOTE: Operating systems must be UEFI-compatible (for example, Microsoft®
Windows Server and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode.
®
2008 x64 version) to be installed from the UEFI boot mode. DOS
Using the System Setup Program and UEFI Boot Manager 55

Entering the System Setup Program

1
Turn on or restart your system.
2
Press <F2> after you see the following message:
<F2> = System Setup
NOTE: The system will not respond until the USB keyboard is active.
If your operating system begins to load before you press <F2>, allow the system to finish booting, and then restart your system and try again.

Responding to Error Messages

If an error message appears while the system is booting, make a note of the message. See "System Messages" for an explanation of the message and suggestions for correcting errors.
NOTE: After installing a memory upgrade, it is normal for your system to display a
message that the system memory size has changed the first time you start your system.

Using the System Setup Program Navigation Keys

Keys Action
Up arrow or <Shift><Tab> Moves to the previous field.
Down arrow or <Tab> Moves to the next field.
Spacebar, <+>, < right arrows
<Esc> Exits the System Setup program and restarts the
<F1> Displays the System Setup program
>, left and
Cycles through the settings in a field. In many fields, you can also type the appropriate value.
system if any changes were made.
's help file.
NOTE: For most of the options, any changes that you make are recorded but do not
take effect until you restart the system.
56 Using the System Setup Program and UEFI Boot Manager

System Setup Options

Main Screen

Figure 2-1. Main System Setup Program Screen
NOTE: The options for the System Setup program change based on the system
configuration.
NOTE: The System Setup program defaults are listed under their respective options
in the following sections, where applicable.
Option Description
System Time Sets the time on the system's internal clock.
System Date Sets the date on the system's internal calendar.
Memory Settings Displays information related to installed memory. See
"Memory Settings Screen."
Processor Settings Displays information related to processors (speed,
cache size, and so on). See "Processor Settings Screen."
Using the System Setup Program and UEFI Boot Manager 57
Option Description
SATA Settings Displays a screen to enable or disable the integrated
SATA controller and ports. See "SATA Settings Screen."
Boot Settings Displays a screen to specify the boot mode (BIOS or
UEFI). For BIOS boot mode, you can also specify the boot devices. See "Boot Settings Screen."
Integrated Devices Displays a screen to enable or disable integrated device
controllers and ports, and to specify related features and options. See "Integrated Devices Screen."
PCI IRQ Assignment Displays a screen to change the IRQ assigned to each of
the integrated devices on the PCI bus, and any installed expansion card that requires an IRQ. See "PCI IRQ Assignments Screen."
Serial Communication Displays a screen to enable or disable the serial ports
and specify related features and options. See "Serial Communication Screen."
Embedded Server Management
Power Management Enables you to manage power usage of the processor(s),
System Security Displays a screen to configure the system password and
Keyboard NumLock
On
default)
(
Report Keyboard Errors (
Report
default)
Displays a screen to configure the front-panel LCD options and to set a user-defined LCD string. See "Embedded Server Management Screen."
fans, and memory modules with preconfigured or customized settings. See "Power Management Screen."
setup password features. See "System Security Screen," Using the System Password," and "Using the Setup Password" for more information.
Determines whether your system starts up with the NumLock mode activated on 101- or 102-key keyboards (does not apply to 84-key keyboards).
Enables or disables reporting of keyboard errors during the POST. Select Report for host systems that have keyboards attached. Select Do Not Report to suppress all error messages relating to the keyboard or keyboard controller during POST. This setting does not affect the operation of the keyboard itself if a keyboard is attached to the system.
58 Using the System Setup Program and UEFI Boot Manager
Option Description
F1/F2 Prompt on Error (Enabled default)
Enables the system to halt on errors during POST, which allows the user to observe events that may scroll by unnoticed during normal POST. The user can press <F1> to continue or <F2> to enter the System Setup program.
CAUTION: When setting this option to Disabled,
the system will not halt if an error occurs during POST. Any critical errors will be displayed and logged in the system event log.

Memory Settings Screen

Option Description
System Memory Size Displays the amount of system memory.
System Memory Type Displays the type of system memory.
System Memory Speed Displays the system memory speed.
Video Memory Displays the amount of video memory.
System Memory Testing (Enabled default)
Memory Operating Mode This field displays the type of memory operation if a
Node Interleaving (Disabled default)
Specifies whether system memory tests are run at system boot. Options are Enabled and Disabled.
valid memory configuration is installed. When set to Optimizer Mode, the memory controllers run independently of each other for improved memory performance. When set to Mirror Mode, memory mirroring is enabled. When set to Advanced ECC Mode, two controllers are joined in 128-bit mode running multi-bit advanced ECC. For information about the memory modes, see "System Memory."
If this field is Enabled, memory interleaving is supported if a symmetric memory configuration is installed. If Disabled, the system supports Non-Uniform Memory architecture (NUMA) (asymmetric) memory configurations.
Using the System Setup Program and UEFI Boot Manager 59

Processor Settings Screen

Option Description
64-bit Specifies if the processor(s) support 64-bit extensions.
Core Speed Displays the processor clock speed.
Bus Speed Displays the processor bus speed.
Logical Processor (Enabled default)
Virtualization Technology (Disabled default)
Execute Disable (Enabled default)
Number of Cores per Processor (All default)
Turbo Mode If Turbo Boost Technology is supported by the
C States (Enabled default)
Processor X ID Displays the family, model, Level 2 cache size, Level 3
On processors that support Simultaneous Multi­Threading (SMT) technology, each processor core supports up to two logical processors. If this field is set to Enabled, the BIOS reports both logical processors. If set to Disabled, only one logical processor is monitored by the BIOS.
Enabled permits virtualization software to use the virtualization technology incorporated in the processor.
NOTE: Disable this feature if your system will not be
running virtualization software.
Enables or disables Execute Disable Memory Protection Technology.
If set to All, the maximum number of cores in each processor is enabled.
processor(s), enables or disables Turbo Mode.
When set to Enabled, the processor(s) can operate in all available power states.
cache size, and number of cores of each processor.

SATA Settings Screen

Option Description
Embedded SATA (ATA Mode default)
Port A (Auto default)
60 Using the System Setup Program and UEFI Boot Manager
ATA Mode enables the integrated SATA controller. Off disables the controller.
Auto enables BIOS support for the device attached to SATA port A. Off disables BIOS support for the device.
Option Description
Port B (Off default)
Auto enables BIOS support for the device attached to SATA port B. Off disables BIOS support for the device.

Boot Settings Screen

Option Description
Boot Mode (BIOS default)
Boot Sequence If Boot Mode is set to BIOS, this field tells the system
Hard-Disk Drive Sequence
USB Flash Drive Emulation Type (Auto default)
CAUTION: Switching the boot mode could prevent
the system from booting if the operating system was not installed in the same boot mode.
If the system operating system supports Unified Extensible Firmware Interface, you can set this option to UEFI. Setting this field to BIOS allows compatibility with non-UEFI operating systems.
NOTE: Setting this field to UEFI disables the Boot
Sequence, Hard-Disk Drive Sequence, and USB Flash Drive Emulation Type fields.
where the operating system files needed for startup are located. If Boot Mode is set to UEFI, you can access the UEFI boot manager utility by rebooting the system and pressing <F11> when prompted to do so.
Determines the order in which the BIOS will attempt to boot from hard drives in the system during system startup.
Determines the emulation type for a USB flash drive. Hard disk allows the USB flash drive to act as a hard drive. Floppy allows the USB flash drive to act as a removable diskette drive. Auto automatically chooses an emulation type.
Auto automatically chooses the appropriate emulation type for the device, except for devices installed in the internal SD card slot. A device installed in the internal SD card slot will automatically emulate a hard drive. If you install a device in this slot that is configured as a removable diskette drive, you must manually set the emulation type to Floppy.
Using the System Setup Program and UEFI Boot Manager 61
Option Description
Boot Sequence Retry (Disabled default)
If this field is enabled and the system has failed to boot, the system will reattempt to boot after 30 seconds.

Integrated Devices Screen

Option Description
Integrated SAS/RAID Controller (Enabled default)
User Accessible USB Ports (All Ports On default)
Internal USB Port (On default)
Internal SD Card Port Enables or disables the internal SD card port.
Embedded NIC1 and NIC2 Embedded NIC3 and NIC4
Embedded Gb NICx (NIC1 default: Enabled with PXE; Other NICs: Enabled)
MAC Address Displays the MAC address for the NIC.
Capability Detected Displays the features of the NIC hardware key, if
Enables or disables the integrated storage controller.
Enables or disables the user-accessible USB ports. Options are All Ports On, Only Back Ports On, and All Ports Off.
Enables or disables the internal USB port.
Enables or disables the OS interface of the four embedded NICs. (The NICs may also be accessed through the system’s management controller.)
Enables or disables the embedded NICs. Options are Enabled, Enabled with PXE, Enabled with iSCSI Boot, and Disabled. PXE support allows the system to boot from the network.
installed.
NOTE: Some NIC features may require the installation of an
additional driver.
62 Using the System Setup Program and UEFI Boot Manager
Option Description
OS Watchdog Timer (Disabled default)
Sets a timer to monitor the operating system for activity, and aids in recovery if the system stops responding. When Enabled, the operating system is allowed to initialize the timer. When Disabled, the timer is not initialized.
NOTE: This feature is usable only with operating systems
that support WDAT implementations of the Advanced Configuration and Power Interface (ACPI) 3.0b specification.
I/OAT DMA Engine (Disabled default)
Embedded Video Controller (Enabled default)
Enables or disables the I/O Acceleration Technology feature.
Enables or disables BIOS support for the integrated video controller.
NOTE: This field can be disabled only if an add-in video
card is present. If this field is disabled, remote access features such as virtual KVM are not available.

PCI IRQ Assignments Screen

Option Description
<PCIe device> Use the <+> and <-> keys to manually select an IRQ
for a given device, or select Default to allow the BIOS to select an IRQ value at system startup.

Serial Communication Screen

Option Description
Serial Communication (On without Console Redirection default)
Using the System Setup Program and UEFI Boot Manager 63
Selects whether the serial communication devices (Serial Device 1 and Serial Device 2) are enabled in BIOS. BIOS console redirection can also be enabled and the port address used can be specified.
Options are On without Console Redirection, On with
Console Redirection via COM1, On with Console Redirection via COM2, and Off.
Option Description
Serial Port Address (Serial Device 1=COM1, Serial Device2=COM2 default)
External Serial Connector Specifies whether Serial Device 1, Serial Device 2, or
Sets the serial port addresses for the two serial devices.
NOTE: Only Serial Device 2 can be used for Serial Over
LAN (SOL). To use console redirection by SOL, configure the same port address for console redirection and the serial device.
Remote Access Device has access to the external serial connector.
NOTE: Only Serial Device 2 can be used for Serial Over
LAN (SOL). To use console redirection by SOL, configure the same port address for console redirection and the serial device.
Failsafe Baud Rate (115200 default)
Remote Terminal Type (VT 100/VT220 default)
Redirection After Boot (Enabled default)
Displays the failsafe baud rate used for console redirection. BIOS attempts to determine the baud rate automatically. This failsafe baud rate is used only if the attempt fails. This rate should not be adjusted.
Sets the remote console terminal type, either VT100/VT220 or ANSI.
Enables or disables BIOS console redirection when the operating system is loaded.

Embedded Server Management Screen

Option Description
Front Panel LCD Options Options are User Defined String, Model Number, or
None.
If the LCD Home screen is set to an option other than these three choices, the option will be displayed as "Advanced" in the BIOS. In this event, the option cannot be changed in the BIOS unless it is changed back to User Defined String, Model Number, or None through another LCD configuration utility (such as the iDRAC Configuration Utility or the LCD panel menu).
User-Defined LCD String You can enter a name or other identifier for the system, to
be displayed on the LCD module screen.
64 Using the System Setup Program and UEFI Boot Manager

Power Management Screen

Option Description
Power Management Options are OS Control, Active Power Controller,
Custom, or Maximum Performance. For all but the Custom setting, the BIOS pre-configures the power
settings on this screen as follows:
CPU Power and Performance Management
Fan Power and Performance Management
Memory Power and Performance Management
OS Control
power to
Maximum Performance
performance information is passed from the system BIOS to the operating system for control. The operating system sets the processor performance based on processor utilization.
Active Power Controller
DBPM
memory power to sets the processor performance based on processor utilization.
Maximum Performance
Performance
If you select Custom, you can configure each option independently.
Options are OS DBPM, System DBPM, Maximum Performance, or Minimum Power.
Options are Maximum Performance or Minimum Power.
Options are Maximum Performance, a specified frequency, or Minimum Power.
sets the CPU power to
Minimum Power
. In this setting, all processor
, the fan power to
Maximum Performance
sets all fields to
.
OS DBPM
, and the memory power to
sets the CPU power to
Minimum Power
, and the
. The BIOS
Maximum
, the fan
System
Using the System Setup Program and UEFI Boot Manager 65

System Security Screen

Option Description
System Password Displays the current status of the password security
feature and allows a new system password assignment and verification.
NOTE: See "Using the System Password" for more
information.
Setup Password Restricts access to the System Setup program by using a
setup password.
NOTE: See "Using the System Password" for more
information.
Password Status (Unlocked default)
TPM Security (Off default)
TPM Activation (No Change default)
When Setup Password is assigned and this field is Locked, the system password cannot be changed or disabled at system start-up.
See "Using the System Password" for more information.
Sets the reporting of the Trusted Platform Module (TPM) in the system.
If Off, the presence of the TPM is not reported to the operating system.
If On with Pre-boot Measurements, the system reports the TPM to the operating system and stores the pre-boot measurements to the TPM during POST.
If On without Pre-boot Measurements, the system reports the TPM to the operating system and bypasses pre-boot measurements.
When set to Activate, the TPM is enabled to default settings. When set to Deactivate, the TPM is disabled. The No Change state initiates no action. The operational state of the TPM remains unchanged (all user settings for the TPM are preserved).
NOTE: This field is read-only when TPM Security is set to
Off.
66 Using the System Setup Program and UEFI Boot Manager
Option Description
TPM Clear (No default)
CAUTION: Clearing the TPM will lose all encryption
keys in the TPM. This option prevents booting to the operating system and results in data loss if the encryption keys cannot be restored. Back up the TPM keys prior to enabling this option.
When set to Yes , all TPM contents are cleared.
NOTE: This field is read-only when TPM Security is set to
Off.
Power Button (Enabled default)
NMI Button (Disabled default)
If Enabled, the power button can turn the system's power off and on. On an
system performs an orderly shutdown before power is turned off.
When Disabled, the button can only turn on system power.
CAUTION: Use the NMI button only if directed to do
so by qualified support personnel or by the operating system's documentation. Pressing this button halts the operating system and displays a diagnostic screen.
ACPI-compliant operating system, the
Enables or disables the NMI feature.
AC Power Recovery (Last default)
AC Power Recovery Delay Determines when the system restarts after power is
Determines how the system reacts when power is restored. If set to Last, the system returns to the last power state. On turns on the system after power is restored. Off allows the system to remain off after power is restored.
restored. Options are Immediate, Random (a random value of 30 to 240 seconds), or a user-defined value of 30 to 240 seconds.

Exit Screen

Press <Esc> to exit the System Setup program; the Exit screen displays:
Save Changes and Exit
Discard Changes and Exit
Return to Setup
Using the System Setup Program and UEFI Boot Manager 67

Entering the UEFI Boot Manager

NOTE: Operating systems must be 64-bit UEFI-compatible (for example, Microsoft®
Windows Server and 32-bit operating systems can only be installed from the BIOS boot mode.
NOTE: The Boot Mode must be set to UEFI in the System Setup program to access
the UEFI Boot Manager.
®
2008 x64 version) to be installed from the UEFI boot mode. DOS
The UEFI Boot Manager enables you to:
Add, delete, and arrange boot options
Access the System Setup program and BIOS-level boot options without rebooting
1
Turn on or restart your system.
2
Press <F11> after you see the following message:
<F11> = UEFI Boot Manager
NOTE: The system will not respond until the USB keyboard is active.
If your operating system begins to load before you press <F11>, allow the system to finish booting, and then restart your system and try again.

Using the UEFI Boot Manager Navigation Keys

Keys Action
Up arrow Moves to and highlights the previous field.
Down arrow Moves to and highlights the next field.
Spacebar, <Enter>, <+>, <
>,
<Esc> Refreshes the UEFI Boot Manager screen, or
<F1> Displays the UEFI Boot Manager help file.
Cycles through the settings in a field.
returns to the UEFI Boot Manager screen from the other program screens.
68 Using the System Setup Program and UEFI Boot Manager

UEFI Boot Manager Screen

Option Description
Continue The system attempts to boot to devices starting with
the first item in the boot order. If the boot attempt fails, the system will continue with the next item in the boot order until the boot is successful or no more boot options are found.
<Boot options> Displays the list of available boot options (marked with
asterisks). Select the boot option you wish to use and press Enter.
NOTE: If you hot-add a boot device, press <ESC> to
refresh the list of boot options.
UEFI Boot Settings Enables you to add, delete, enable, or disable boot
options; change boot order; or execute a one-time boot option.
System Utilities Enables you to access the System Setup program,
System Services, and BIOS-level boot options.

UEFI Boot Settings Screen

Option Description
Add Boot Option Adds a new boot option.
Delete Boot Option Deletes an existing boot option.
Enable/Disable Boot Option
Change Boot Order Changes the order of the boot option list.
One-Time Boot From File Sets a one-time boot option not included in the boot
Disables and enables a boot option in the boot option list.
option list.
Using the System Setup Program and UEFI Boot Manager 69

System Utilities Screen

Option Description
System Setup Accesses the System Setup program without rebooting.
System Services Restarts the system and accesses the
Configurator
system diagnostics.
BIOS Boot Manager Accesses the BIOS-level boot options list without
rebooting. This option enables you to conveniently switch to BIOS boot mode if you need to boot to a device with a non-UEFI operating system, such as a bootable DOS media with diagnostics software.
Reboot System Restarts the system.
, which enables you to run utilities such as
Unified Server

System and Setup Password Features

NOTE: For a forgotten password, see "Disabling a Forgotten Password."
Your system is shipped without the system password feature enabled in BIOS.
CAUTION: Anyone can access the data stored on your system if the system is
running and unattended.

Using the System Password

When a system password is assigned, the system prompts for the system password after the system starts and only those with the password have full use of the system.
Assigning a System Password
Before assigning a system password, enter the System Setup program and check the System Password option.
When a system password is assigned, System Password is Enabled. If Password Status is Unlocked, you can change the system password. If Locked, you cannot change the system password. Disabling the password jumper on the system board sets System Password to Disabled, and you cannot change or enter a new system password.
70 Using the System Setup Program and UEFI Boot Manager
When a system password is not assigned and the password jumper on the system board is in the enabled position, System Password is Not Enabled and Password Status is Unlocked. To assign a system password:
1
Verify that
2
Highlight the
3
Type your new system password.
Password Status
System Password
is
Unlocked
.
option and press <Enter>.
You can use up to 32 characters in your password.
As you type, placeholders appear in the field.
The password assignment is not case-sensitive. To erase a character, press <Backspace> or the left-arrow key.
NOTE: To escape from the field without assigning a system password, press
<Enter> to move to another field, or press <Esc> prior to completing step 5.
4
Press <Enter>.
5
To confirm your password, type it a second time and press <Enter>.
System Password
changes to
Enabled
. Exit the System Setup program and
begin using your system.
6
Either reboot the system now for the password protection to take effect or continue working.
NOTE: Password protection does not take effect until the system reboots.
Using Your System Password to Secure Your System
NOTE: If you have assigned a setup password (see "Using the Setup Password"),
the system accepts your setup password as an alternate system password.
When Password Status is Unlocked, you have the option to leave the password security enabled or to disable password security.
To leave the password security enabled:
1
Turn on or reboot your system by pressing <Ctrl><Alt><Del>.
2
Type your password and press <Enter>.
To disable the password security:
1
Turn on or reboot your system by pressing <Ctrl><Alt><Del>.
2
Type your password and press <Ctrl><Enter>.
Using the System Setup Program and UEFI Boot Manager 71
When Password Status is Locked, you must type the password and press <Enter> when prompted at reboot.
If an incorrect system password is entered, the system displays a message and prompts you to re-enter your password. You have three attempts to enter the correct password. After the third unsuccessful attempt, the system displays an error message that the system has halted and must be shut down manually with the power button. Even after you shut down and restart the system, the error message continues to be displayed until the correct password is entered.
NOTE: You can use the Password Status option in conjunction with the System
Password and Setup Password options to protect your system from unauthorized
changes.
Changing an Existing System Password
1
Enter the System Setup program by pressing <F2> during POST.
2
Select the
3
Verify that the
4
Type the new system password in the two password fields.
The
System Security
Password Status
System Password
screen.
is
Unlocked
field changes to
.
Not Enabled
if the password was
deleted.
Disabling the System Password
If the system password is already set, you can disable it by typing the password during POST and pressing <Ctrl><Enter>, or you can enter the System Setup program and press <Enter> twice in the system password menu.

Using the Setup Password

Assigning a Setup Password
You can assign a setup password only when the Setup Password is Not Enabled. To assign a setup password, highlight the Setup Password option
and press the <+> or <–> key. The system prompts you to enter and verify the password.
NOTE: The setup password can be the same as the system password. If the two
passwords are different, the setup password can be used as an alternate system password. The system password cannot be used in place of the setup password.
72 Using the System Setup Program and UEFI Boot Manager
You can use up to 32 characters in your password.
As you type, placeholders appear in the field.
The password assignment is not case-sensitive. To erase a character, press <Backspace> or the left-arrow key.
When you verify the password, the Setup Password changes to Enabled. The next time you enter the System Setup program, the system prompts you for the setup password.
A change to the Setup Password option becomes effective immediately (restarting the system is not required).
Operating With a Setup Password Enabled
If Setup Password is Enabled, you must enter the correct setup password before modifying most of the System Setup options.
If you do not enter the correct password in three attempts, the system lets you view, but not modify, the System Setup screens. The following options are exceptions: If System Password is not Enabled and is not locked through the Password Status option, you can assign a system password. You cannot disable or change an existing system password.
NOTE: You can use the Password Status option in conjunction with the Setup
Password option to protect the system password from unauthorized changes.
Deleting or Changing an Existing Setup Password
1
Enter the System Setup program and select the
2
Highlight
Setup Password
, press <Enter> to access the setup password
System Security
.
window. Press <Enter> twice to clear the existing setup password.
The setting changes to
Not Enabled
.
3
If you want to assign a new setup password, perform the steps in "Assigning a Setup Password."
Using the System Setup Program and UEFI Boot Manager 73

iDRAC Configuration Utility

The iDRAC Configuration Utility is a pre-boot configuration environment that allows you to view and set parameters for the iDRAC6 and for the managed server. The iDRAC Configuration Utility enables you to:
Configure, enable, or disable the iDRAC6 local area network through the dedicated iDRAC6 Enterprise card port or the embedded NICs.
Enable or disable IPMI over LAN.
Enable a LAN Platform Event Trap (PET) destination.
Attach or detach the Virtual Media devices.
Change the administrative username and password and manage user privileges.
View System Event Log (SEL) messages or clear messages from the log.
For additional information on using iDRAC6, see the documentation for iDRAC6 and systems management applications.

Entering the iDRAC Configuration Utility

1
Turn on or restart your system.
2
Press <
If your operating system begins to load before you press < allow the system to finish booting, and then restart your system and try again.
Ctrl><E
> when prompted during POST.
Crtl><E
>,
74 Using the System Setup Program and UEFI Boot Manager

Installing System Components

Recommended Tools

Key to the system keylock
#1 and #2 Phillips screwdrivers
Wrist grounding strap
T8, T10, and T15 Torx drivers

Inside the System

WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system.
Installing System Components 75
Figure 3-1. Inside the System (3.5-inch Hard-Drive Chassis)
11
14
7
10
1
9
8
5
6
3
4
15
12
16
13
2
1 USB connector for optional internal
USB key
3 hot-swappable cooling fans (4 or 5) 4 memory modules (up to 18 total, 9 for
5 processors (1 or 2) 6 power supply bays (2)
7 riser 2 (PCIe slots 3 and 4) 8 riser 1 (PCIe slots 1 and 2)
9 iDRAC6 Enterprise card (optional) 10 integrated storage controller card
11 SAS backplane 12 SAS or SATA hard drives (up to 8)
13 RAID battery (PERC only) 14 flex bay for optional tape backup unit
15 control panel 16 slimline optical drive (optional)
76 Installing System Components
2 Internal SD Module
each processor)

Front Bezel (Optional)

4
1
3
2
A lock on the bezel restricts access to the power button, optical drive, and hard drive(s). The LCD panel and navigation buttons are accessible through the front bezel. See Figure 3-2.

Removing the Front Bezel

1
Using the system key, unlock the bezel.
2
Pull up on the release latch next to the key lock.
3
Rotate the left end of the bezel away from the system to release the right end of the bezel.
4
Pull the bezel away from the system. See Figure 3-2.
Figure 3-2. Removing the Front Bezel
1 release latch 2 bezel
3 hinge tabs 4 key lock
Installing System Components 77

Installing the Front Bezel

1
Insert the hinge tab on the right of the bezel into the slot on the right side of the system front panel.
2
Rotate the left side of the bezel toward the system.
3
Press the bezel to the system to engage the latch.

Opening and Closing the System

WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system.
WARNING: Whenever you need to lift the system, get others to assist you. To
avoid injury, do not attempt to lift the system by yourself.

Opening the System

1
Unless you are installing a hot-swappable component such as a cooling fan or power supply, turn off the system and attached peripherals, and disconnect the system from the electrical outlet and peripherals.
2
Rotate the latch release lock counter-clockwise to the unlocked position. See Figure 3-3.
3
Lift up on the latch on top of the system and slide the cover back. See Figure 3-3.
4
Grasp the cover on both sides and lift the cover away from the system.

Closing the System

1
Lift up the latch on the cover.
2
Place the cover onto the chassis and offset the cover slightly back so that it clears the chassis hooks and lays flush on the system chassis. See Figure 3-3.
3
Push down the latch to lever the cover into the closed position.
4
Rotate the latch release lock in a clockwise direction to secure the cover.
78 Installing System Components
Figure 3-3. Removing or Installing the Cover
1
3
2
1 latch 2 latch release lock
3 chassis hooks

Hard Drives

Your system supports six 3.5 inch drive bays without the flex bay.
All chassis support hot-swappable SAS and SATA hard drives.
All drives are installed at the front of the system and connect to the system board through the SAS backplane. Hard drives are supplied in special hot­swappable hard-drive carriers that fit in the hard-drive bays.
CAUTION: Before attempting to remove or install a drive while the system is
running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support hot-swap drive removal and insertion.
Installing System Components 79
CAUTION: Do not turn off or reboot your system while the drive is being formatted.
1
2
Doing so can cause a drive failure.
NOTE: Use only drives that have been tested and approved for use with the SAS
backplane board.
When you format a hard drive, allow enough time for the formatting to be completed. Be aware that high-capacity hard drives can take a number of hours to format.

Mixed SAS/SATA Hard-Drive Configurations

Mixed hard-drive configurations of SAS and SATA drives are allowed. In this configuration, two SAS drives must be installed in hard-drive slots 0 and 1 only. The remaining slots can have SATA drives installed.

Removing a Hard-Drive Blank

CAUTION: To maintain proper system cooling, all empty hard-drive bays must
have drive blanks installed.
1 Remove the front bezel. See "Removing the Front Bezel
2 Grasp the front of the hard-drive blank, press the release lever on the
right side, and
Figure 3-4
Figure 3-4. Removing and Installing a Hard Drive Blank
slide the blank out until it is free of the drive bay
.
."
. See
1 3.5-inch hard drive blank 2 release latch
80 Installing System Components

Installing a Hard-Drive Blank

Align the hard-drive blank with the drive bay and insert the blank into the drive bay until the release lever clicks into place.

Removing a Hot-Swap Hard Drive

CAUTION: Ensure that your operating system supports hot-swap drive removal
and installation. See the documentation provided with your operating system for more information.
1 If present, remove the front bezel. See "Removing the Front Bezel
2
From the RAID management software, prepare the drive for removal.
until the hard-drive indicators on the drive carrier signal that the drive can be removed safely.
See your SAS RAID controller documentation for
information about hot-swap drive removal.
If the drive has been online, the green
activity/
fault indicator will flash as the drive is powered down. When the drive indicators are off, the drive is ready for removal.
3 Press the button on the front of the drive carrier and open the drive
carrier release handle to release the drive. See
4
Slide the hard drive out until it is free of the drive bay.
CAUTION: To maintain proper system cooling, all empty hard-drive bays must
have drive blanks installed.
5
Insert a drive blank in the vacated drive bay. See "Installing a Hard-Drive
Figure 3-5
.
Blank."
6
If applicable, install the bezel. See "Installing the Front Bezel."
."
Wai t

Installing a Hot-Swap Hard Drive

CAUTION: When installing a hard drive, ensure that the adjacent drives are fully
installed. Inserting a hard-drive carrier and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier's shield spring and make it unusable.
CAUTION: To prevent data loss, ensure that your operating system supports hot-
swap drive installation. See the documentation supplied with your operating system.
Installing System Components 81
1 If present, remove the front bezel. See
2
1
2
If a drive blank is present in the bay, remove it. See "Removing a Hard-
"Removing the Front Bezel."
Drive Blank."
Figure 3-5. Installing a Hot-Swap Hard Drive
1 release button 2 hard drive carrier handle
3
Install the hot-swap hard drive.
a
Press the button on the front of the drive carrier and open the handle.
b
Insert the hard-drive carrier into the drive bay until the carrier contacts the backplane.
c
Close the handle to lock the drive in place.
4
If applicable, install the bezel. See "Installing the Front Bezel."

Removing a Hard Drive From a Hard-Drive Carrier

Remove the screws from the slide rails on the hard-drive carrier and separate the hard drive from the carrier. See
82 Installing System Components
Figure 3-6
.

Installing a Hard Drive Into a Hard-Drive Carrier

1 Insert the hard drive into the hard-drive carrier with the connector end
of the drive at the back. See
2 Align the screw holes on the hard drive with the back set of holes on the
hard drive carrier.
When aligned correctly, the back of the hard drive will be flush with the back of the hard-drive carrier.
3 Attach the four screws to secure the hard drive to the hard-drive carrier.
Figure 3-6
.
Installing System Components 83
Figure 3-6. Installing a Hard Drive into a Drive Carrier
1
3
2
4
1 hard-drive carrier 2 screws (4)
3 hard drive 4 SAS screw hole
84 Installing System Components

Power Supplies

Your system supports the following power supply modules:
570-W Energy Smart power supply
optional 870-W High Output power supply
NOTE: The power supply label specifies the maximum power output.
NOTE: The system does not support a mixed installation of High Output and Energy
Smart power supplies.
If only one power supply is installed, it must be installed in the PS1 power supply bay.
CAUTION: To ensure proper system cooling, the power supply blank must be
installed in the PS2 bay in a non-redundant configuration. See "Installing the Power Supply Blank."

Removing a Power Supply

CAUTION: If troubleshooting a power supply mismatch error, replace only the
power supply with the flashing indicator. Swapping the opposite power supply to make a matched pair can result in an error condition and unexpected system shutdown. To change from a High Output configuration to an Energy Smart configuration or vice versa, you must power down the system.
NOTE: You may have to unlatch and lift the optional cable management arm if it
interferes with power supply removal. For information about the cable management arm, see the system’s rack documentation.
1
Disconnect the power cable from the power source and the power supply you intend to remove and remove the cables from the Velcro strap.
2
Press the lever release latch and slide the power supply out of the chassis. See Figure 3-7.
Installing System Components 85
Figure 3-7. Removing and Installing a Power Supply
1
2
3
1 power supply handle 2 Velcro strap
3 release latch

Replacing a Power Supply

1
On a system with redundant power supplies, verify that both power supplies are the same type and have the same maximum output power.
NOTE: The maximum output power (shown in watts) is listed on the power
supply label.
2
Slide the new power supply into the chassis until the power supply is fully seated and the release latch snaps into place. See Figure 3-7.
NOTE: If you unlatched the cable management arm in step 2 of the previous
procedure, relatch it. For information about the cable management arm, see the system’s rack documentation.
3
Connect the power cable to the power supply and plug the cable into a power outlet.
CAUTION: When connecting the power cable, secure the cable with the Velcro
strap.
86 Installing System Components
NOTE: When installing, hot-swapping, or hot-adding a new power supply, allow
several seconds for the system to recognize the power supply and determine its status. The power-supply status indicator turns green to signify that the power supply is functioning properly (see Figure 1-5).

Removing the Power Supply Blank

If you are installing a second power supply, remove the power supply blank in the bay by pulling outward on the blank.
CAUTION: To ensure proper system cooling, the power supply blank must be
installed in the second power supply bay in a non-redundant configuration. Remove the power supply blank only if you are installing a second power supply.

Installing the Power Supply Blank

NOTE: Install the power supply blank only in the second power supply bay.
To install the power supply blank, align the blank with the power supply bay and insert it into the chassis until it clicks into place.

Internal SD Module

Installing the Internal SD Module

WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system.
1
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2
Open the system. See "Opening the System."
3
Position the module so the tabs on the underside of the tray fit into the hooks on the chassis, then lower the opposite edge of the card into place. See Figure 3-8.
Installing System Components 87
Figure 3-8. Removing or Installing the Internal SD Module
5
2
4
8
3
6
1
7
1 latch 2 internal SD module
3 SD flash card 4 SD card slot (SD connector)
5 release tab 6 internal SD module cable
7 internal SD module connector 8 control panel board
4
Connect the internal SD module cable to the connector on the control panel board. See Figure 3-8.
5
Close the system. See "Closing the System."
6
Reconnect the system and peripherals to their power sources, and turn them on.
88 Installing System Components

Removing the Internal SD Module

WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system.
1
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2
Open the system. See "Opening the System."
3
Disconnect the cable from the internal SD module and from the control panel board. See Figure 3-8.
4
Lift upwards on the latch securing the internal SD module to the chassis, then lift the tray out of the chassis. See Figure 3-8.
5
Close the system. See "Closing the System."
6
Reconnect the system and peripherals to their power sources, and turn them on.

Internal SD Flash Card

Installing the Internal SD Flash Card

WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system.
NOTE: To use an SD card with your system, ensure that the internal SD card port is
enabled in the System Setup program. See "Using the System Setup Program and UEFI Boot Manager."
1
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2
Open the system. See "Opening the System."
3 Locate the SD card connector on the internal SD module and, with the
label side facing up, insert the contact-pin end of the card into the slot. See Figure 3-8.
NOTE: The slot is keyed to ensure correct insertion of the card.
4 Press the card into the card slot to lock it into place.
5
Close the system. See "Closing the System."
Installing System Components 89
6
Reconnect the system to power and restart the system.

Removing the Internal SD Flash Card

WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system.
1
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2
Open the system. See "Opening the System."
3 Locate the SD card slot on the internal SD module and press inward on
the card to release it from the slot and remove the card.
4
Close the system. See "Closing the System."
5
Reconnect the system to power and restart the system.

Internal USB Memory Key

An optional USB memory key installed inside your system can be used as a boot device, security key, or mass storage device. The USB connector must be enabled by the Internal USB Port option in the Integrated Devices screen of the System Setup program. See "Using the System Setup Program and UEFI Boot Manager."
To boot from the USB memory key, configure the USB memory key with a boot image and then specify the USB memory key in the boot sequence in the System Setup program.
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system.
NOTE: Maximum dimensions supported for the USB memory key are 24-mm
(.94-inch) wide, 79-mm (3.11-inch) long, and 8.6-mm (.33-inch) tall.
1
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2
Open the system. See "Opening the System."
3
Locate the USB connector on the control panel. See Figure 3-9.
4
Insert the USB memory key into the USB connector. See Figure 3-9.
90 Installing System Components
Figure 3-9. Removing or Installing a USB Memory Key
2
3
1
1 control panel board 2 USB memory key connector
3 USB memory key
5
Close the system. See "Closing the System."
6
Reconnect the system to power and restart the system.

Integrated Dell Remote Access Controller 6 (iDRAC6) Enterprise Card (Optional)

The optional iDRAC6 Enterprise card provides a set of advanced features for managing the server remotely.

Installing an iDRAC6 Enterprise Card

WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system.
1
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2
Open the system. See "Opening the System."
3
Remove the plastic filler plug for the iDRAC6 Enterprise port from the system back panel. See "Back Panel Features and Indicators" for the port location.
4
If installed, remove all expansion cards from expansion-card riser 1. See "Removing an Expansion Card."
Installing System Components 91
5
2
6
1
5
4
3
Install the iDRAC6 Enterprise card:
a
Angle the card so that the RJ-45 connector fits through the back-panel opening. See
b
Align the front edge of the card with the two front plastic retention
Figure 3-10.
standoffs next to the iDRAC6 connector on the system board. See Figure 6-2 for the location of the connector.
c
Press the card down until it is fully seated. See Figure 3-10.
When the front of the card is fully seated, the plastic standoffs snap over the edge of the card.
6
Reinstall all expansion cards in expansion-card riser 1. See "Installing an Expansion Card."
7
Close the system. See "Closing the System."
8
Reconnect the system and peripherals to their power sources, and turn them on.
Figure 3-10. Removing and Installing the iDRAC6 Enterprise Card
1 iDRAC6 Enterprise card 2 VFlash media slot
3 VFlash SD card 4 RJ-45 Ethernet port (underneath
5 retention standoff posts (2) 6 iDRAC6 Enterprise card connector
card)
92 Installing System Components

Removing an iDRAC6 Enterprise Card

WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system.
1
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2
Open the system. See "Opening the System."
3
If installed, remove all expansion cards from expansion-card riser 1. See "Removing an Expansion Card."
4
Remove the VFlash media card (if installed) from the iDRAC6 Enterprise card. See "VFlash Media (Optional)."
5
If present, disconnect the Ethernet cable from the iDRAC6 Enterprise card.
6
Remove the iDRAC6 Enterprise card:
a
Pull back slightly on the two tabs at the front edge of the card and gently lift the front edge of the card off of the retention standoffs.
b
As the card releases from the standoffs, the connector under the card disengages from the system board connector.
c
Slide the card away from the back of the system until the RJ-45 connector is clear of the back panel, then lift the card out of the system.
7
Install the plastic filler plug for the vacated RJ-45 Ethernet port in the system back panel.
8
Reinstall the expansion card(s) in expansion-card riser 1. See "Installing an Expansion Card."
9
Close the system. See "Closing the System."
10
Reconnect the system and peripherals to their power sources, and turn them on.
Installing System Components 93

VFlash Media (Optional)

The optional VFlash media is a Secure Digital (SD) card that can be used with the optional iDRAC6 Enterprise card. See "Integrated Dell Remote Access Controller 6 (iDRAC6) Enterprise Card (Optional)."
1
Locate the VFlash media slot on the back of the system
contact-pin end of the SD card (with the label side facing up) into the slot. See
2 Press inward on the card to lock it into the slot
To remove the card, push inward on the card to release it, and pull the card from the card slot.
"Back Panel Features and Indicators" for the slot location.
NOTE: The slot is keyed to ensure correct insertion of the card.
.
and insert the

NIC Hardware Key

iSCSI and other future functionalities for the system’s embedded NICs are enabled by installing an optional NIC hardware key in the ISCSI_KEY socket on the system board.
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system.
NOTE: When future NIC functionality is supported, you must replace the original
NIC hardware key (if installed) with a new hardware key.
1
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2
Open the system. See "Opening the System."
3
Locate the ISCSI_KEY connector on the system board. See Figure 6-2.
4
Insert the NIC hardware key into the connector onto the board. See Figure 3-11.
94 Installing System Components
Figure 3-11. Removing or Installing a NIC Hardware Key
1
2
1 NIC hardware key 2 ISCSI_KEY connector
5
Close the system. See "Closing the System."
6
Reconnect the system to the electrical outlet and turn on the system and attached peripherals.

Cooling Shroud

The system provides a cooling shroud that directs airflow from the cooling fans over the system processor(s) and memory module(s).
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system.
WARNING: The memory modules are hot to the touch for some time after the
system has been powered down. Allow the memory modules to cool before handling them.
CAUTION: Never operate your system with the cooling shroud removed.
Overheating of the system can develop quickly resulting in a shutdown of the system and the loss of data.
Installing System Components 95

Removing the Cooling Shroud

1
2
3
1
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2
Open the system. See "Opening the System."
3
Use the lift handles on the cooling shroud to lift the shroud out of the system. See Figure 3-12.
Figure 3-12. Removing and Installing the Cooling Shroud
1 lift handles 2 alignment tabs
3 processors
96 Installing System Components

Installing the Cooling Shroud

1
Align the tabs on the right side of the cooling shroud with the cutouts in the right chassis wall.
2
Lower the right end of the shroud into the chassis cutouts and rotate the left end down inside the left chassis wall.
3
Close the system. See "Closing the System."
4
Reconnect the system to the electrical outlet and turn on the system and attached peripherals.

Cooling Fans

The system has either five or four hot-swappable fans to provide cooling to the system’s interior components.
Dual-processor configurations have five fans.
Single-processor configurations have four fans (fans 1 through 4) and a blank inserted in the fan 5 bay. Fan 5 can be installed as an optional fan.
NOTE: In the event of a problem with a particular fan, the fan’s number is
referenced by the system’s management software, allowing you to easily identify and replace the proper fan.

Removing a Cooling Fan

WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system.
CAUTION: The cooling fans are hot-swappable. To maintain proper cooling while
the system is on, replace only one fan at a time.
CAUTION: On single-processor systems using four fans, the fan blank must be
installed in the FAN5 bay to maintain proper cooling while the system is on.
NOTE: If a fan is installed in FAN5 in a single-processor configuration, the fan will
still be operational, however the fan will not appear in the iDRAC user interface unless the fan was installed before the system was started.
Installing System Components 97
1
1
3
2
Open the system. See "Opening the System."
WARNING: Use caution when handling the fan until the fan blades stop spinning.
2
Press the release tab while grasping the ends of the fan and lift the fan straight up from the fan bracket. See Figure 3-13.
Figure 3-13. Removing and Installing a Cooling Fan
1 fan 2 fan release handle
3 fan bracket

Replacing a Cooling Fan

1
Align the fan plug with the connector at the base of the fan bracket and lower the fan into the bracket until the fan is fully seated. See Figure 3-13.
2
Close the system. See "Closing the System."
98 Installing System Components

Removing the Fan Bracket

2
1
4
3
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system.
1
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2
Open the system. See "Opening the System."
3
Optional: Remove the fans from the fan bracket. See "Removing a Cooling Fan."
4
Lift the release latches on each end of the fan bracket and lift the bracket out of the system. See Figure 3-14.
Figure 3-14. Removing and Installing the Processor Fan Bracket
1 fan bracket 2 release latch
3 fan connector on system board 4 mounting pin
Installing System Components 99

Replacing the Fan Bracket

1
Align the fan bracket down onto the bracket base so that the mounting pins fit correctly into the bracket base. See Figure 3-14.
2
Insert the bracket and engage the release levers to lock it in place.
3
If removed, replace the fans in the fan bracket. See "Replacing a Cooling Fan."
4
Close the system. See "Closing the System."

Optical Drive

An optional slimline DVD-ROM or DVD+RW optical drive slides into the front panel and connects to the SATA controller on the system board. The optical drive is on the right or left side of the system, depending on your chassis.
NOTE: DVD devices are data only.

Removing the Optical Drive

WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system.
1
Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.
2
Open the system. See "Opening the System."
3
Disconnect the optical drive cable from the back of the optical drive.
4
To remove the optical drive, press down on the blue release tab at the back of the optical drive and push the drive out of the system. See Figure 3-15.

Installing the Optical Drive

WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system.
1
Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.
2
Open the system. See "Opening the System."
100 Installing System Components
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