Dell™ PowerVault™
NX3000 Systems
Hardware Owner’s Manual
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
Information in this document is subject to change without notice.
© 2009 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and PowerVault are trademarks of Dell Inc.;
Microsoft, Windows, and Windows Server are either trademarks or registered trademarks of Microsoft
Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
April 2009 Rev. A00
Contents
1 About Your System. . . . . . . . . . . . . . . . . . 11
Accessing System Features During Startup. . . . . . . 11
Front-Panel Features and Indicators
. . . . . . . . . . 12
LCD Panel Features . . . . . . . . . . . . . . . . . . . 14
Home Screen
Setup Menu
View Menu
Hard-Drive Indicator Patterns for RAID
Back Panel Features and Indicators
Power Indicator Codes
NIC Indicator Codes
LCD Status Messages
Viewing Status Messages
Removing LCD Status Messages
System Messages
Warning Messages
Diagnostics Messages
. . . . . . . . . . . . . . . . . . . . 15
. . . . . . . . . . . . . . . . . . . . . 16
. . . . . . . . . . . . . . . . . . . . . 16
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. . . . . . . . . . . . . . . . . . . 53
. . . . . . . . . . . . . . . . . 53
Alert Messages
. . . . . . . . . . . . . . . . . . . . . 53
Other Information You May Need
. . . . . . . . . . . . 54
Contents 3
2 Using the System Setup Program and
UEFI Boot Manager
Choosing the System Boot Mode . . . . . . . . . . . . 55
. . . . . . . . . . . . . . . . . 55
Entering the System Setup Program
Responding to Error Messages
. . . . . . . . . . . 56
. . . . . . . . . . . 56
Using the System Setup Program Navigation
. . . . . . . . . . . . . . . . . . . . . . . . . 56
Keys
System Setup Options
Main Screen
Memory Settings Screen
Processor Settings Screen
SATA Settings Screen
Boot Settings Screen
Integrated Devices Screen
PCI IRQ Assignments Screen
Serial Communication Screen
. . . . . . . . . . . . . . . . . . 57
. . . . . . . . . . . . . . . . . . . . 57
. . . . . . . . . . . . . . 59
. . . . . . . . . . . . . 60
. . . . . . . . . . . . . . . . 60
. . . . . . . . . . . . . . . . 61
. . . . . . . . . . . . . 62
. . . . . . . . . . . . 63
. . . . . . . . . . . 63
Embedded Server Management Screen
Power Management Screen
System Security Screen
Exit Screen
. . . . . . . . . . . . . . . . . . . . . 67
Entering the UEFI Boot Manager
. . . . . . . . . . . . 65
. . . . . . . . . . . . . . 66
. . . . . . . . . . . . . 68
Using the UEFI Boot Manager Navigation
Keys
. . . . . . . . . . . . . . . . . . . . . . . . . 68
UEFI Boot Manager Screen
UEFI Boot Settings Screen
System Utilities Screen
. . . . . . . . . . . . . 69
. . . . . . . . . . . . . 69
. . . . . . . . . . . . . . . 70
. . . . . . 64
4 Contents
System and Setup Password Features
Using the System Password
Using the Setup Password
. . . . . . . . . . . . 70
. . . . . . . . . . . . . 72
. . . . . . . . . . 70
iDRAC Configuration Utility . . . . . . . . . . . . . . . 74
Entering the iDRAC Configuration Utility
. . . . . . 74
3 Installing System Components . . . . . . . . 75
Recommended Tools. . . . . . . . . . . . . . . . . . . 75
Inside the System
Front Bezel (Optional)
Removing the Front Bezel
Installing the Front Bezel
Opening and Closing the System
Opening the System
Closing the System
Hard Drives
. . . . . . . . . . . . . . . . . . . . 75
. . . . . . . . . . . . . . . . . . 77
. . . . . . . . . . . . . 77
. . . . . . . . . . . . . . 78
. . . . . . . . . . . . 78
. . . . . . . . . . . . . . . . 78
. . . . . . . . . . . . . . . . . 78
. . . . . . . . . . . . . . . . . . . . . . . . 79
Mixed SAS/SATA Hard-Drive Configurations
Removing a Hard-Drive Blank
Installing a Hard-Drive Blank
. . . . . . . . . . . 80
. . . . . . . . . . . . 81
Removing a Hot-Swap Hard Drive
Installing a Hot-Swap Hard Drive
Removing a Hard Drive From a Hard-Drive
. . . . . . . . . . . . . . . . . . . . . . . . 82
Carrier
Installing a Hard Drive Into a Hard-Drive
. . . . . . . . . . . . . . . . . . . . . . . . 83
Carrier
Power Supplies
Removing a Power Supply
Replacing a Power Supply
. . . . . . . . . . . . . . . . . . . . . 85
. . . . . . . . . . . . . 85
. . . . . . . . . . . . . 86
Removing the Power Supply Blank
Installing the Power Supply Blank
. . . 80
. . . . . . . . . 81
. . . . . . . . . 81
. . . . . . . . . 87
. . . . . . . . . 87
Contents 5
Internal SD Module . . . . . . . . . . . . . . . . . . . 87
Installing the Internal SD Module
Removing the Internal SD Module
. . . . . . . . . . 87
. . . . . . . . . 89
Internal SD Flash Card
Installing the Internal SD Flash Card
Removing the Internal SD Flash Card
Internal USB Memory Key
. . . . . . . . . . . . . . . . . . 89
. . . . . . . . 89
. . . . . . . . 90
. . . . . . . . . . . . . . . . 90
Integrated Dell Remote Access Controller 6 (iDRAC6)
Enterprise Card (Optional)
Installing an iDRAC6 Enterprise Card
Removing an iDRAC6 Enterprise Card
VFlash Media (Optional)
NIC Hardware Key
Cooling Shroud
. . . . . . . . . . . . . . . . . . . . . . 95
Removing the Cooling Shroud
Installing the Cooling Shroud
Cooling Fans
. . . . . . . . . . . . . . . . . . . . . . . 97
Removing a Cooling Fan
Replacing a Cooling Fan
Removing the Fan Bracket
Replacing the Fan Bracket
. . . . . . . . . . . . . . . . 91
. . . . . . . . 91
. . . . . . . 93
. . . . . . . . . . . . . . . . . 94
. . . . . . . . . . . . . . . . . . . . 94
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. . . . . . . . . . . . 100
6 Contents
Optical Drive
. . . . . . . . . . . . . . . . . . . . . . 100
Removing the Optical Drive
Installing the Optical Drive
Internal Tape Backup Unit
Installing the Tape Backup Unit
Removing the Tape Backup Unit
. . . . . . . . . . . . 100
. . . . . . . . . . . . 100
. . . . . . . . . . . . . . . 104
. . . . . . . . . . 105
. . . . . . . . . 107
Integrated Storage Controller Card . . . . . . . . . . . 108
Removing the Integrated Storage Controller
. . . . . . . . . . . . . . . . . . . . . . . . . 109
Card
Installing the Integrated Storage Controller
. . . . . . . . . . . . . . . . . . . . . . . . . 109
Card
RAID Battery
Removing a RAID Battery
Installing a RAID Battery
Cable Routing
. . . . . . . . . . . . . . . . . . . . . . . 113
. . . . . . . . . . . . . . 113
. . . . . . . . . . . . . . 114
. . . . . . . . . . . . . . . . . . . . . . 115
Removing the Cable Retention Bracket
Installing the Cable Retention Bracket
. . . . . . . 116
Expansion Cards and Expansion-Card Risers
Expansion Card Installation Guidelines
Installing an Expansion Card
Removing an Expansion Card
Removing Expansion-Card Riser 1
Replacing Expansion-Card Riser 1
Removing Expansion-Card Riser 2
Replacing Expansion-Card Riser 2
. . . . . . . . . . . . 117
. . . . . . . . . . . 119
. . . . . . . . . 120
. . . . . . . . . 121
. . . . . . . . . 122
. . . . . . . . . 123
Removing Expansion-Card Riser 2 From the
Expansion-Card Bracket
. . . . . . . . . . . . . . 124
Replacing the Riser 2 Board on the
Expansion-Card Bracket
System Memory
. . . . . . . . . . . . . . . . . . . . . 126
. . . . . . . . . . . . . . 125
General Memory Module Installation
Guidelines
Mode-Specific Guidelines
Installing Memory Modules
Removing Memory Modules
. . . . . . . . . . . . . . . . . . . . . . 126
. . . . . . . . . . . . . 128
. . . . . . . . . . . . 131
. . . . . . . . . . . . 133
. . . . . . 115
. . . . . 116
. . . . . . 116
Processors
. . . . . . . . . . . . . . . . . . . . . . . . 134
Removing a Processor
. . . . . . . . . . . . . . . 134
Contents 7
Installing a Processor. . . . . . . . . . . . . . . 137
System Battery
Replacing the System Battery
. . . . . . . . . . . . . . . . . . . . . 138
. . . . . . . . . . 138
Control Panel Assembly (Service-only Procedure) . . 140
Removing the Control Panel Display Module
Installing the Control Panel Display Module
Removing the Control Panel Board
Installing the Control Panel Board
. . . . . . . . 141
. . . . . . . . 142
SAS Backplane (Service-Only Procedure)
Removing the SAS Backplane
Installing a SAS Backplane
. . . . . . . . . . 143
. . . . . . . . . . . . 144
System Board (Service-Only Procedure)
Removing the System Board
Installing the System Board
. . . . . . . . . . . 145
. . . . . . . . . . . . 147
. . . 140
. . . 140
. . . . . . 143
. . . . . . . 145
4 Troubleshooting Your System . . . . . . . . 149
Safety First—For You and Your System . . . . . . . . 149
Troubleshooting System Startup Failure
. . . . . . . . 149
8 Contents
Troubleshooting External Connections
Troubleshooting the Video Subsystem
Troubleshooting a USB Device
Troubleshooting a Serial I/O Device
Troubleshooting a NIC
. . . . . . . . . . . . . . . . . 151
. . . . . . . . 149
. . . . . . . . . 149
. . . . . . . . . . . . 150
. . . . . . . . . . 151
Troubleshooting a Wet System. . . . . . . . . . . . . 152
Troubleshooting a Damaged System
. . . . . . . . . . 153
Troubleshooting the System Battery. . . . . . . . . . . 153
Troubleshooting Power Supplies
Troubleshooting System Cooling Problems
Troubleshooting a Fan
. . . . . . . . . . . . . . . . . . 156
Troubleshooting System Memory
Troubleshooting an Internal SD Card
Troubleshooting an Internal USB Memory Key
. . . . . . . . . . . . 154
. . . . . . . 155
. . . . . . . . . . . . 156
. . . . . . . . . . 158
. . . . . 159
Troubleshooting an Optical Drive . . . . . . . . . . . . 159
Troubleshooting a Tape Backup Unit
Troubleshooting a Hard Drive
Troubleshooting a Storage Controller
Troubleshooting Expansion Cards
Troubleshooting the Processor(s)
. . . . . . . . . . 160
. . . . . . . . . . . . . . 161
. . . . . . . . . . 162
. . . . . . . . . . . . 163
. . . . . . . . . . . . 165
5 Running the System Diagnostics . . . . . . 167
Using Dell™ Diagnostics . . . . . . . . . . . . . . . . 167
Embedded System Diagnostics Features . . . . . . . . 167
When to Use the Embedded System Diagnostics
Running the Embedded System Diagnostics
Embedded System Diagnostics Testing Options
Using the Custom Test Options
Selecting Devices for Testing
. . . . . . . . . . . . . 169
. . . . . . . . . . . 169
. . . . 168
. . . . . . 168
. . . . 169
Contents 9
Selecting Diagnostics Options . . . . . . . . . . 169
Viewing Information and Results
. . . . . . . . . 170
6 Jumpers and Connectors. . . . . . . . . . . . 171
System Board Jumpers. . . . . . . . . . . . . . . . . 171
System Board Connectors
SAS Backplane Board Connectors
Expansion-Card Riser-Board Components and PCIe
. . . . . . . . . . . . . . . . . . . . . . . . . . 176
Buses
Disabling a Forgotten Password
. . . . . . . . . . . . . . . 173
. . . . . . . . . . 175
. . . . . . . . . . . . 178
7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 181
Contacting Dell. . . . . . . . . . . . . . . . . . . . . 181
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Index
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
10 Contents
About Your System
Accessing System Features During Startup
The following keystrokes provide access to system features during startup.
Keystroke Description
<F2> Enters the System Setup program. See "Using the System Setup
Program and UEFI Boot Manager."
<F10> Enters System Services, which opens the
from which you can access utilities such as system diagnostics. See
the Unified Server Configurator user documentation for more
information.
NOTE: Some Unified Server Configurator processing, such as software
updates, can cause virtual devices to be created that at times may
appear as USB devices attached to your system. These connections are
both secure and temporary, and can be disregarded.
<F11> Enters the BIOS Boot Manager or the UEFI Boot Manager,
depending on your system’s boot configuration. See "Using the
System Setup Program and UEFI Boot Manager."
<F12> Enters PXE boot, if enabled.
<Ctrl><E> Enters the iDRAC Configuration Utility, which allows access to the
system event log (SEL) and configuration of remote access to the
system. See the iDRAC user documentation for more information.
<Ctrl><C> Enters the SAS Configuration Utility. For more information, see the
documentation for your SAS controller.
<Ctrl><R> Enters the PERC configuration utility. For more information, see the
documentation for your PERC card.
<Ctrl><S> Enters the utility to configure NIC settings for PXE boot. For more
information, see the documentation for your embedded NIC.
Unified Server Configurator
About Your System 11
Front-Panel Features and Indicators
1
4
5
798
3
10
6
2
Figure 1-1. Front-Panel Features and Indicators (3.5-inch Chassis)
Item Indicator, Button, or
Connector
1 System identification
panel
2 Power-on indicator,
power button
Icon Description
A slide-out label panel for system
information including the Express
Service tag, Embedded NIC1 MAC
address, and iDRAC6 Enterprise card
MAC address.
The power-on indicator lights when the
system power is on.
The power button controls the DC
power supply output to the system.
When the system bezel is installed, the
power button is not accessible.
NOTE: When powering on the system, the
video monitor can take up to 25 seconds
to display an image, depending on the
amount of memory installed in the system.
NOTE: On ACPI-compliant operating
systems, turning off the system using the
power button causes the system to
perform a graceful shutdown before
power to the system is turned off.
12 About Your System
Item Indicator, Button, or
Connector
Icon Description
NOTE: To force an ungraceful shutdown,
press and hold the power button for five
seconds.
3 NMI button Used to troubleshoot software and
device driver errors when using certain
operating systems. This button can be
pressed using the end of a paper clip.
Use this button only if directed to do so
by qualified support personnel or by the
operating system's documentation.
4 USB connectors (2) Connects USB devices to the system.
The ports are USB 2.0-compliant.
5 Video connector Connects a monitor to the system.
6 LCD menu buttons Allows you to navigate the control panel
LCD menu.
7 LCD panel Provides system ID, status information,
and system error messages.
The LCD lights blue during normal
system operation. The LCD lights
amber when the system needs attention,
and the LCD panel displays an error
code followed by descriptive text.
NOTE: If the system is connected to AC
power and an error has been detected,
the LCD lights amber regardless of
whether the system has been powered on.
8 System identification
button
The identification buttons on the front
and back panels can be used to locate a
particular system within a rack. When
one of these buttons is pushed, the LCD
panel on the front and the system status
indicator on the back flash blue until
one of the buttons is pushed again.
About Your System 13
Item Indicator, Button, or
Connector
9 Optical drive
(optional)
Icon Description
One optional slim-line SATA
DVD-ROM drive or DVD+RW drive.
NOTE: DVD devices are data only.
10 Hard drives Up to six 3.5-inch hot-swappable
without flex bay
LCD Panel Features
The system's LCD panel provides system information and status messages to
signify when the system is operating correctly or when the system needs
attention. See "LCD Status Messages" for information on specific status
codes.
The LCD backlight lights blue during normal operating conditions and lights
amber to indicate an error condition. When the system is in standby mode,
the LCD backlight is off and can be turned on by pressing the Select button
on the LCD panel. The LCD backlight will remain off if LCD messaging is
turned off through the iDRAC utility, the LCD panel, or other tools.
14 About Your System
Figure 1-2. LCD Panel Features
1
2
4
3
Item Buttons Description
1 Left Moves the cursor back in one-step increments.
2 Select Selects the menu item highlighted by the
cursor.
3 Right Moves the cursor forward in one-step
increments.
During message scrolling:
• Press once to increase scrolling speed.
• Press again to stop.
• Press again to return to default scrolling
speed.
• Press again to repeat the cycle.
4 System ID Turns the system ID mode on and off.
Press quickly to toggle the system ID on and
off. If the system hangs during POST, press and
hold the system ID button for more than five
seconds to enter BIOS Progress mode.
Home Screen
The Home screen displays user-configurable information about the system.
This screen is displayed during normal system operation when there are no
status messages or errors present. When the system is in standby, the LCD
backlight turns off after five minutes of inactivity if there are no error
messages. Press one of the three navigation buttons (Select, Left, or Right) to
view the Home screen.
About Your System 15
To navigate to the Home screen from another menu, continue to select the
up arrow until the Home icon is displayed, and then select the Home
icon.
From the Home screen, press the Select button to enter the main menu. See
the following tables for information on the Setup and View submenus.
Setup Menu
NOTE: When selecting an option in the Setup menu, you are asked to confirm the
option before you can continue.
Option Description
DRAC Select DHCP or Static IP to configure the network
mode. If Static IP is selected, the available fields are IP,
Subnet (Sub), and Gateway (Gtw). Select Setup DNS
to enable DNS and to view domain addresses. Two
separate DNS entries are available.
Set error Select SEL to display LCD error messages in a format
that matches the IPMI description in the SEL log. This
can be useful when trying to match an LCD message
with a SEL entry.
Select Simple to display LCD error messages in a
simplified, user-friendly description. See "LCD Status
Messages" for a list of messages in this format.
Set home Select the default information to be displayed on the
LCD Home screen. See "View Menu" to see the options
and option items that can be selected to display by
default on the Home screen.
View Menu
Option Description
DRAC IP Displays the IPv4 or IPv6 addresses for the iDRAC6.
Addresses include DNS (Primary and Secondary),
Gateway, IP, and Subnet (IPv6 does not have Subnet).
MAC Displays the MAC addresses for DRAC, iSCSIn, or
NETn.
16 About Your System
Option Description
Name Displays the name of the Host, Model, or User String
for the system.
Number Displays the Asset tag or the Service tag for the system.
Power Displays the power output of the system in BTU/hr or
Watts. The display format can be configured in the "Set
home" submenu of the Setup menu (see "Setup
Menu").
Temperature Displays the temperature of the system in Celsius or
Fahrenheit. The display format can be configured in the
"Set home" submenu of the Setup menu (see "Setup
Menu").
About Your System 17
Hard-Drive Indicator Patterns for RAID
1
2
3.5-inch carrier
2.5-in
Figure 1-3. Hard-Drive Indicators
1 drive-activity indicator (green) 2 drive-status indicator (green and
Drive-Status Indicator Pattern
(RAID Only)
Blinks green two times per
second
Off Drive ready for insertion or removal
Condition
Identify drive/preparing for removal
amber)
NOTE: The drive status indicator remains off until all
hard drives are initialized after system power is
applied. Drives are not ready for insertion or removal
during this time.
18 About Your System
Drive-Status Indicator Pattern
15
13
4
12 11
9
78
61 2 53
10
14
(RAID Only)
Blinks green, amber, and off Drive predicted failure
Blinks amber four times per
second
Blinks green slowly Drive rebuilding
Steady green Drive online
Condition
Drive failed
Back Panel Features and Indicators
Figure 1-4. Back Panel Features
Item Indicator, Button, or
Connector
1 PCIe slot 1 PCI Express (Generation 2) x4-link
2 PCIe slot 2 PCIe x4-link Gen 2 expansion slot (low-
Icon Description
expansion slot (full-height, 30.99-cm
[12.2-inch] length)
profile, 24.13-cm [9.5-inch] length)
About Your System 19
Item Indicator, Button, or
Connector
3 PCIe slot 3 PCIe x8-link Gen 2 expansion slot (full-
4 PCIe slot 4 PCIe x8-link Gen 2 expansion slot (full-
5 power supply 1 (PS1) 870-W or 570-W power supply
6 power supply 2 (PS2) 870-W or 570-W power supply
7 system identification
button
8 system status indicator Provides a power on indicator for the
9 system status indicator
connector
10 Ethernet connectors
(4)
11 USB connectors (2) Connects USB devices to the system.
12 video connector Connects a VGA display to the system
Icon Description
height, 24.13-cm [9.5-inch] length)
or
optional PCIe x16-link Gen 2
expansion slot (full-height, 24.13-cm
[9.5-inch]) (no slot 4 with this option)
height, 24.13-cm [9.5-inch] length)
The identification buttons on the front
and back panels can be used to locate a
particular system within a rack. When
one of these buttons is pushed, the
LCD panel on the front and the system
status indicator on the back flash blue
until one of the buttons is pushed
again.
back of the system
Connector for attaching a system
indicator extension cable that is used
on a cable management arm
Integrated 10/100/1000 NIC connectors
The ports are USB 2.0-complaint
13 serial connector Connects a serial device to the system
20 About Your System
Item Indicator, Button, or
Connector
14 iDRAC6 Enterprise
port (optional)
15 VFlash media slot
(optional)
Icon Description
Dedicated management port for the
optional iDRAC6 Enterprise card
Connects an external SD memory card
for the optional iDRAC6 Enterprise
card
Power Indicator Codes
An LED indicator on the power button indicates when power is supplied to
the system and the system is operational.
Redundant power supplies have an indicator that shows whether power is
present or whether a power fault has occurred.
• Not lit — AC power is not connected.
• Green — In standby mode, indicates that a valid AC source is connected
to the power supply and that the power supply is operational. When the
system is on, also indicates that the power supply is providing DC power to
the system.
• Amber — Indicates a problem with the power supply.
• Alternating green and amber — When hot-adding a power supply,
indicates that the power supply is mismatched with the other power
supply (a High Output 870-W power supply and an Energy Smart 570-W
power supply are installed in the same system). Replace the power supply
that has the flashing indicator with a power supply that matches the
capacity of the other installed power supply.
CAUTION: When correcting a power supply mismatch, replace only the power
supply with the flashing indicator. Swapping the opposite power supply to make a
matched pair can result in an error condition and unexpected system shutdown. To
change from a High Output configuration to an Energy Smart configuration or vice
versa, you must power down the system.
About Your System 21
Figure 1-5. Power Supply Status Indicator
1
1 2
1 power supply status
NIC Indicator Codes
Figure 1-6. NIC Indicators
1 link indicator 2 activity indicator
22 About Your System
Indicator Description
Link and activity indicators are
off
Link indicator is green The NIC is connected to a valid network link at
Link indicator is amber The NIC is connected to a valid network link at
Activity indicator is green
blinking
The NIC is not connected to the network.
1000 Mbps.
10/100 Mbps.
Network data is being sent or received.
LCD Status Messages
The LCD messages consist of brief text messages that refer to events recorded
in the System Event Log (SEL). For information on the SEL and configuring
system management settings, see the systems management software
documentation.
NOTE: If your system fails to boot, press the System ID button for at least five
seconds until an error code appears on the LCD. Record the code, then see "Getting
Help."
Viewing Status Messages
If a system error occurs, the LCD screen will turn amber. Press the Select
button to view the list of errors or status messages. Use the left and right
arrow buttons to highlight an error number, and press Select to view the error.
Removing LCD Status Messages
For faults associated with sensors, such as temperature, voltage, fans, and so
on, the LCD message is automatically removed when that sensor returns to a
normal state. For other faults, you must take action to remove the message
from the display:
• Clear the SEL — You can perform this task remotely, but you will lose the
event history for the system.
• Power cycle — Turn off the system and disconnect it from the electrical
outlet; wait approximately ten seconds, reconnect the power cable, and
restart the system.
About Your System 23
NOTE: The following LCD status messages are displayed in the Simple format. See
“Setup Menu" to select the format in which the messages are displayed.
Table 1-1. LCD Status Messages
Code Text Cause Corrective Actions
E1000 Failsafe
voltage
error.
Contact
support.
E1114 Ambient Temp
exceeds
allowed
range.
E1116 Memory
disabled,
temp above
range. Power
cycle AC.
E1210 Motherboard
battery
failure.
Check
battery.
E1211 RAID
Controller
battery
failure.
Check
battery.
E1216 3.3V
Regulator
failure.
Reseat PCIe
cards.
Check the system event log
for critical failure events.
Ambient temperature has a
reached a point outside of
the allowed range.
Memory has exceeded
allowable temperature and
has been disabled to
prevent damage to the
components.
CMOS battery is missing or
the voltage is outside of the
allowable range.
RAID battery is either
missing, bad, or unable to
recharge due to thermal
issues.
3.3V voltage regulator has
failed.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
See "Troubleshooting
System Cooling
Problems."
Remove AC power to the
system for 10 seconds and
restart the system.
See "Troubleshooting
System Cooling
Problems." If the problem
persists, see "Getting
Help."
See "Troubleshooting the
System Battery."
Reseat the RAID battery
connector. See "Installing
a RAID Battery" and
"Troubleshooting System
Cooling Problems."
Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards."
24 About Your System
Table 1-1. LCD Status Messages (continued)
Code Text Cause Corrective Actions
E1229 CPU # VCORE
Regulator
failure.
Reseat CPU.
Specified processor
VCORE voltage regulator
has failed.
Reseat the processor(s).
See "Troubleshooting the
Processor(s)."
If the problem persists,
see "Getting Help."
E122A CPU # VTT
Regulator
failure.
Reseat CPU.
Specified processor VTT
voltage regulator has failed.
Reseat the processor(s).
See "Troubleshooting the
Processor(s)."
If the problem persists,
see "Getting Help."
E122C CPU Power
Fault. Power
cycle AC.
A power fault was detected
when powering up the
processor(s).
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
E122D Memory
Regulator #
Failed.
Reseat DIMMs.
E122E On-board
regulator
failed. Call
support.
One of the memory
regulators has failed.
One of the on-board
voltage regulators failed.
Reseat the memory
modules. See
"Troubleshooting System
Memory."
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
E1310 Fan ## RPM
exceeding
range. Check
RPM of specified fan is
outside of the intended
operating range.
See "Troubleshooting
System Cooling
Problems."
fan.
E1311 Fan module ##
RPM exceeding
range. Check
fan.
RPM of specified fan in
specified module is outside
of intended operating
range.
See "Troubleshooting
System Cooling
Problems."
About Your System 25
Table 1-1. LCD Status Messages (continued)
Code Text Cause Corrective Actions
E1313 Fan
redundancy
lost. Check
fans.
E1410 System Fatal
Error
detected.
E1414 CPU # temp
exceeding
range. Check
CPU heatsink.
E1418 CPU # not
detected.
Check CPU is
seated
properly.
E141C Unsupported
CPU configuration. Check
CPU or BIOS
revision.
E141F CPU #
protocol
error. Power
cycle AC.
The system is no longer fan
redundant. Another fan
failure would put the
system at risk of overheating.
A fatal system error has
been detected.
Specified processor is out of
acceptable temperature
range.
Specified processor is
missing or bad, and the
system is in an unsupported
configuration.
Processors are in an
unsupported configuration.
The system BIOS has
reported a processor
protocol error.
Check LCD for additional
scrolling messages. See
"Troubleshooting a Fan."
Check LCD for additional
scrolling messages.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
Ensure that the processor
heat sinks are properly
installed. See
"Troubleshooting the
Processor(s)" and
"Troubleshooting System
Cooling Problems."
Ensure that the specified
processor is properly
installed. See
"Troubleshooting the
Processor(s)."
Ensure that your
processors match and
conform to the type
described in the processor
technical specifications
outlined in your system’s
Getting Started Guide.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
26 About Your System
Table 1-1. LCD Status Messages (continued)
Code Text Cause Corrective Actions
E1420 CPU Bus
parity error.
Power cycle
AC.
E1422 CPU # machine
check error.
Power cycle
AC.
E1610 Power Supply
# (### W)
missing.
Check power
supply.
E1614 Power Supply
# (### W)
error. Check
power supply.
E1618 Predictive
failure on
Power Supply
# (### W).
Check PSU.
E161C Power Supply
# (### W)
lost AC
power. Check
PSU cables.
The system BIOS has
reported a processor bus
parity error.
The system BIOS has
reported a machine check
error.
Specified power supply was
removed or is missing from
the system.
Specified power supply has
failed.
A power supply fan failure,
an over-temperature
condition, or power supply
communication error has
caused the predictive
warning of an impending
power supply failure.
Specified power supply is
attached to the system, but
it has lost its AC input.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
See "Troubleshooting
Power Supplies."
See "Troubleshooting
Power Supplies
See "Troubleshooting
Power Supplies."
Check the AC power
source for the specified
power supply. If the
problem persists, see
"Troubleshooting Power
Supplies."
About Your System 27
Table 1-1. LCD Status Messages (continued)
Code Text Cause Corrective Actions
E1620 Power Supply
# (### W) AC
power error.
Check PSU
cables.
E1624 Lost power
supply
redundancy.
Check PSU
cables.
E1626 Power Supply
Mismatch.
PSU1 = ### W,
PSU2 = ### W.
E1629 Power
required >
PSU wattage.
Check PSU and
config.
E1710 I/O channel
check error.
Review &
clear SEL.
Specified power supply's
AC input is outside of the
allowable range.
The power supply
subsystem is no longer
redundant. If the remaining
power supply fails, the
system will shut down.
The power supplies in the
system are not the same
wattage.
The system configuration
requires more power than
the power supplies can
provide, even with
throttling.
The system BIOS has
reported an I/O channel
check.
Check the AC power
source for the specified
power supply. If the
problem persists, see
"Troubleshooting Power
Supplies."
See "Troubleshooting
Power Supplies."
Ensure that power
supplies with matching
wattage are installed. See
the Technical
Specifications outlined in
your system’s Getting
Started Guide.
Turn off power to the
system, reduce the
hardware configuration or
install higher-wattage
power supplies, and then
restart the system.
Check the SEL for more
information and then
clear the SEL. Remove
AC power to the system
for 10 seconds and restart
the system.
If the problem persists,
see "Getting Help."
28 About Your System
Table 1-1. LCD Status Messages (continued)
Code Text Cause Corrective Actions
E1711 PCI parity
error on Bus
## Device ##
Function ##
The system BIOS has
reported a PCI parity error
on a component that
resides in PCI
configuration space at bus
Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards."
##, device ##, function
##.
PCI parity
error on Slot
#. Review &
clear SEL.
The system BIOS has
reported a PCI parity error
on a component that
resides in the specified slot.
Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards."
E1712 PCI system
error on Bus
## Device ##
Function ##
The system BIOS has
reported a PCI system error
on a component that
resides in PCI
configuration space at bus
Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards."
##, device ##, function
##.
PCI system
error on Slot
#. Review &
clear SEL.
The system BIOS has
reported a PCI system error
on a component that
resides in the specified slot.
Reinstall the expansion-
card riser. See "Expansion
Cards and Expansion-
Card Risers." If the
problem persists, the riser
card or system board is
faulty. See "Getting Help."
E1714 Unknown
error. Review
& clear SEL.
The system BIOS has
determined there has been
an error in the system, but
is unable to determine its
origin.
Check the SEL for more
information and then
clear the SEL. Remove
AC power to the system
for 10 seconds and restart
the system.
If the problem persists,
see "Getting Help."
About Your System 29
Table 1-1. LCD Status Messages (continued)
Code Text Cause Corrective Actions
E1715 Fatal I/O
Error. Review
& clear SEL.
E1716 Chipset IERR
##
#
Dev
Bus
Function ##.
Review &
clear SEL.
E1717 CPU
internal
error. Review
& clear SEL.
The system BIOS has
determined there has been
a fatal error in the system.
The system BIOS has
##
reported a chipset internal
error that resides in bus
##, device ##, function
##.
The system BIOS has
determined that the
specified processor has had
an internal error.
Check the SEL for more
information, and then
clear the SEL. Remove
AC power to the system
for 10 seconds, and restart
the system.
If the problem persists,
see "Getting Help."
Check the SEL for more
information, and then
clear the SEL. Remove
AC power to the system
for 10 seconds, and restart
the system.
If the problem persists,
see "Getting Help."
Check the SEL for more
information, and then
clear the SEL. Remove
AC power to the system
for 10 seconds, and restart
the system.
If the problem persists,
see "Getting Help."
30 About Your System
Table 1-1. LCD Status Messages (continued)
Code Text Cause Corrective Actions
E171F PCIe fatal
error on Bus
## Device ##
Function ##
The system BIOS has
reported a PCIe fatal error
on a component that
resides in PCI
configuration space at bus
Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards."
##, device ##, function
##.
PCIe fatal
error on Slot
#. Review &
clear SEL.
The system BIOS has
reported a PCIe fatal error
on a component that
resides in the specified slot.
Reinstall the expansion-
card riser. See "Expansion
Cards and Expansion-
Card Risers." If the
problem persists, the riser
card or system board is
faulty. See "Getting Help."
E1810 Hard drive ##
fault. Review
The specified hard drive
has experienced a fault.
See "Troubleshooting a
Hard Drive."
& clear SEL.
E1812 Hard drive ##
removed.
Check drive.
E1A11 PCI Riser
hardware &
configuration
mismatch.
Reconfigure.
The specified hard drive
has been removed from the
system.
PCIe risers are not
configured correctly. Some
invalid configurations
prevent the system from
powering on.
Information only.
Reinstall the expansion-
card riser. See "Expansion
Cards and Expansion-
Card Risers."
If the problem persists,
the riser card or system
board is faulty. See
"Getting Help."
E1A12 PCI Riser not
detected.
Check Riser.
One or both of the PCIe
risers are missing. This
prevents the system from
powering on.
Reinstall the missing riser
card(s). See "Replacing
Expansion-Card Riser 1"
and "Replacing
Expansion-Card Riser 2."
About Your System 31
Table 1-1. LCD Status Messages (continued)
Code Text Cause Corrective Actions
E1A14 SAS cable A
failure.
Check
connection.
E1A15 SAS cable B
failure.
Check
connection.
E1A1D Control panel
USB cable not
detected.
Check cable.
E2010 Memory not
detected.
Inspect
DIMMs.
E2011 Memory
configuration
failure.
Check DIMMs.
E2012 Memory
configured
but unusable.
Check DIMMs.
E2013 BIOS unable
to shadow
memory. Check
DIMMs.
SAS cable A is missing or
bad.
SAS cable B is missing or
bad.
USB cable to the control
panel is missing or bad.
No memory was detected in
the system.
Memory detected, but is
not configurable. Error
detected during memory
configuration.
Memory configured, but is
unusable.
The system BIOS failed to
copy its flash image into
memory.
Reseat the cable. If the
problem persists, replace
cable.
If the problem persists,
see "Getting Help."
Reseat the cable. If the
problem persists, replace
cable.
If the problem persists,
see "Getting Help."
Reseat the cable. If the
problem persists, replace
cable.
If the problem persists,
see "Getting Help."
Install memory or reseat
the memory modules. See
"Installing Memory
Modules" or
"Troubleshooting System
Memory."
See "Troubleshooting
System Memory."
See "Troubleshooting
System Memory."
See "Troubleshooting
System Memory."
32 About Your System
Table 1-1. LCD Status Messages (continued)
Code Text Cause Corrective Actions
E2014 CMOS RAM
failure.
Power cycle
AC.
E2015 DMA
Controller
failure.
Power cycle
AC.
E2016 Interrupt
Controller
failure.
Power cycle
AC.
E2017 Timer refresh
failure.
Power cycle
AC.
E2018 Programmable
Timer error.
Power cycle
AC.
E2019 Parity error.
Power cycle
AC.
CMOS failure. CMOS
RAM not functioning
properly.
DMA controller failure. Remove AC power to the
Interrupt controller failure. Remove AC power to the
Timer refresh failure. Remove AC power to the
Programmable interval
timer error.
Parity error. Remove AC power to the
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
About Your System 33
Table 1-1. LCD Status Messages (continued)
Code Text Cause Corrective Actions
E201A SuperIO
failure.
Power cycle
AC.
E201B Keyboard
Controller
error. Power
cycle AC.
E201C SMI
initializatio
n failure.
Power cycle
AC.
E201D Shutdown test
failure.
Power cycle
AC.
E201E POST memory
test failure.
Check DIMMs.
E2020 CPU
configuration
failure.
Check screen
message.
E2021 Incorrect
memory
configuration. Review
User Guide.
SIO failure. Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
Keyboard controller failure. Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
System management
interrupt (SMI)
initialization failure.
BIOS shutdown test failure. Remove AC power to the
BIOS POST memory test
failure.
Processor configuration
failure.
Incorrect memory
configuration.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
See "Troubleshooting
System Memory."
If the problem persists,
see "Getting Help."
Check screen for specific
error messages. See
"Troubleshooting the
Processor(s)."
Check screen for specific
error messages. See
"Troubleshooting System
Memory".
34 About Your System
Table 1-1. LCD Status Messages (continued)
Code Text Cause Corrective Actions
E2022 General
failure
during POST.
Check screen
message.
E2023 BIOS unable
to mirror
memory. Check
DIMMs.
E2110 Multibit
Error on DIMM
##. Reseat
DIMM.
E2111 SBE log
disabled on
DIMM ##.
Reseat DIMM.
E2113 Mem mirror
OFF on DIMM
## & ##.
Power cycle
AC.
I1910 Intrusion
detected.
Check chassis
cover.
General failure after video. Check screen for specific
error messages.
The system BIOS could not
enable memory mirroring
because of a faulty memory
module or an invalid
memory configuration.
The memory module in slot
"##" has had a multi-bit
error (MBE).
The system BIOS has
disabled memory single-bit
error (SBE) logging and will
not log any more SBEs until
the system is rebooted.
"##" represents the
memory module implicated
by the BIOS.
The system BIOS has
disabled memory mirroring
because it has determined
one half of the mirror has
had too many errors. "##
& ##" represents the
memory module pair
implicated by the BIOS.
System cover has been
removed.
See "Troubleshooting
System Memory."
See "Troubleshooting
System Memory."
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Troubleshooting
System Memory."
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Troubleshooting
System Memory."
Information only.
About Your System 35
Table 1-1. LCD Status Messages (continued)
Code Text Cause Corrective Actions
I1911 LCD Log Full.
Check SEL to
review all
Errors.
I1912 SEL full.
Review &
clear log.
W1228 RAID
Controller
battery
capacity <
24hr.
W1627 Power
required >
PSU wattage.
Check PSU and
config.
W1628 Performance
degraded.
Check PSU and
system
configuration.
LCD overflow message. A
maximum of ten error
messages can display
sequentially on the LCD.
The eleventh message
instructs the user to check
the SEL for details on the
events.
The SEL is full of events
and is unable to log any
more.
Warns predictively that the
RAID battery has less than
24 hours of charge left.
The system configuration
requires more power than
what the power supply can
provide.
The system configuration
requires more power than
what the power supply can
provide, but it can boot if
throttled.
Check the SEL for details
on the events.
Remove AC power to the
system for 10 seconds or
clear the SEL.
Check the SEL for more
information and then
clear the SEL.
Allow RAID battery to
charge to greater than 24
hours of sustained charge.
If problem persists,
replace the RAID battery.
See "Installing a RAID
Battery."
Turn off power to the
system, reduce the
hardware configuration or
install higher-wattage
power supplies, and then
restart the system.
Turn off power to the
system, reduce the
hardware configuration or
install higher-wattage
power supplies, and then
restart the system.
NOTE: For the full name of an abbreviation or acronym used in this table, see "Glossary."
36 About Your System
System Messages
System messages appear on the screen to notify you of a possible problem
with the system.
NOTE: If you receive a system message not listed in the table, check the
documentation for the application that is running when the message appears or the
operating system's documentation for an explanation of the message and
recommended action.
Table 1-2. System Messages
Message Causes Corrective Actions
128-bit Advanced
ECC mode
disabled. For
128-bit Advanced
ECC, DIMMs must
be installed in
pairs. Pairs must
be matched in
size and
geometry.
Alert! Advanced
ECC Memory Mode
disabled! Memory
configuration
does not support
Advanced ECC
Memory Mode.
The Advanced ECC option
was enabled in BIOS, but is
no longer valid due to an
unsupported memory
configuration, possibly a
faulty or removed memory
module. The Advanced ECC
setting has been disabled.
Advanced ECC Memory
Mode was enabled in the
system setup program, but
the current configuration
does not support Advanced
ECC Memory Mode. A
memory module may be
faulty.
Check other messages for a
faulty memory module.
Reconfigure the memory
modules for Advanced ECC
mode. See "System Memory."
Ensure that the memory
modules are installed in a
configuration that supports
Advanced ECC Memory
Mode. Check other system
messages for additional
information for possible
causes. For memory
configuration information,
see "General Memory
Module Installation
Guidelines." If the problem
persists, see
"Troubleshooting System
Memory."
About Your System 37
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
Alert! iDRAC6 not
responding.
Rebooting.
Alert! iDRAC6 not
responding.
Power required
may exceed PSU
wattage.
Alert!
Continuing
system boot
accepts the risk
that system may
power down
without warning.
Alert! Node
Interleaving
disabled! Memory
configuration
does not support
Node
Interleaving.
The iDRAC6 is not
responding to BIOS
communication either
because it is not functioning
properly or has not
completed initialization.
The system will reboot.
The iDRAC6 is hung.
The iDRAC6 was remotely
reset while system was
booting
After AC recovery, the
iDRAC6 takes longer than
normal to boot.
The memory configuration
does not support node
interleaving, or the
configuration has changed
(for example, a memory
module has failed) so that
node interleaving cannot be
supported. The system will
run but without node
interleaving.
Wait for the system to
reboot.
Remove AC power to the
system for 10 seconds and
restart the system.
Ensure that the memory
modules are installed in a
configuration that supports
node interleaving. Check
other system messages for
additional information for
possible causes. For memory
configuration information,
see "General Memory
Module Installation
Guidelines." If the problem
persists, see
"Troubleshooting System
Memory."
38 About Your System
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
Alert! Power
required exceeds
PSU wattage.
Check PSU and
system
configuration.
Alert!
Continuing
system boot
accepts the risk
that system may
power down
without warning.
Alert! Redundant
memory disabled!
Memory
configuration
does not support
redundant
memory.
The system configuration of
processor(s), memory
modules, and expansion
cards may not be supported
by the power supplies.
Memory Mirroring was
enabled in the system setup
program, but the current
configuration does not
support redundant memory.
A memory module may be
faulty.
If any system components
were just upgraded, return
the system to the previous
configuration. If the system
boots without this warning,
then the replaced
component(s) are not
supported with this power
supply. If Energy Smart
power supplies are installed,
replace them with the High
Output power supplies to use
the components. See "Power
Supplies."
Check the memory modules
for failure. See
"Troubleshooting System
Memory." Reset the memory
setting, if appropriate. See
"Using the System Setup
Program and UEFI Boot
Manager."
Alert! System
fatal error
during previous
boot.
BIOS
MANUFACTURING
An error caused the system
to reboot.
System is in manufacturing
mode.
Check other system
messages for additional
information for possible
causes.
Reboot to take the system
out of manufacturing mode.
MODE detected.
MANUFACTURING
MODE will be
cleared before
the next boot.
System reboot
required for
normal
operation.
About Your System 39
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
BIOS Update
Attempt Failed!
Caution!
NVRAM_CLR jumper
is installed on
system board
CPU set to
minimum
frequency.
x
installed
CPU
with no memory.
CPUs with
different cache
sizes detected.
CPUs with
different core
sizes detected!
System halted
CPUs with
different
logical
processors
detected! System
halted
CPUs with
different power
rating detected!
System halted
Remote BIOS update
attempt failed.
NVRAM_CLR jumper is
installed in the clear setting.
CMOS has been cleared.
The processor speed may be
intentionally set lower for
power conservation.
Memory modules are
required but not installed in
the indicated processor’s
memory slots.
Mismatched processors have
been installed in the system.
Retry the BIOS update. If
problem persists, see
"Getting Help."
Move the NVRAM_CLR
jumper to the default
position (pins 3 and 5). See
Figure 6-1 for jumper
location. Restart the system
and re-enter the BIOS
settings. See "Using the
System Setup Program and
UEFI Boot Manager."
If not an intentional setting,
check any other system
messages for possible causes.
Install memory modules for
the processor. See "System
Memory."
Ensure that all processors
have the same cache size,
number of cores and logical
processors, and power rating.
Ensure that the processors
are properly installed. See
"Processors."
40 About Your System
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
Current boot mode
is set to UEFI.
Please ensure
compatible
bootable media is
available. Use
the system setup
program to change
the boot mode as
needed.
Decreasing
available memory
DIMM
configuration on
each CPU should
match.
Embedded NIC
y
:
NIC
OS NIC=
|DISABLED>
Management
Shared NIC=
x
<ENABLED
,
The system failed to boot
because UEFI boot mode is
enabled in BIOS and the
boot operating system is
non-UEFI.
Faulty or improperly
installed memory modules.
Invalid memory
configuration on a dualprocessor system. The
memory module
configuration for each
processor must be identical.
and
The OS NIC interface is set
in BIOS. The Management
Shared NIC interface is set
in management tools.
Ensure that the boot mode is
set correctly and that the
proper bootable media is
available. See "Using the
System Setup Program and
UEFI Boot Manager."
Reseat the memory modules.
See "Troubleshooting System
Memory."
Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines."
Check the system
management software or the
System Setup program for
NIC settings. If a problem is
indicated, see
"Troubleshooting a NIC."
<ENABLED
|DISABLED>
Error 8602 Auxiliary Device
Failure. Verify
that mouse and
keyboard are
securely
attached to
correct
connectors.
Mouse or keyboard cable is
loose or improperly
connected.
Defective mouse or
keyboard.
Reseat the mouse or
keyboard cable.
Ensure that the mouse or
keyboard is operational. See
"Troubleshooting a USB
Device."
About Your System 41
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
Gate A20 failure Faulty keyboard controller;
faulty system board.
General failure The operating system is
unable to carry out the
command.
Invalid
configuration
information please run SETUP
program.
Invalid PCIe card
found in the
Internal_Storage
slot!
Keyboard
controller
failure
Keyboard data
line failure
Keyboard stuck
key failure
Keyboard fuse has
failed
An invalid system
configuration caused a
system halt.
The system halted because
an invalid PCIe expansion
card is installed in the
dedicated storage controller
slot.
Faulty keyboard controller;
faulty system board
Keyboard cable connector is
improperly connected or the
keyboard is defective.
Overcurrent detected at the
keyboard connector.
See "Getting Help."
This message is usually
followed by specific
information. Note the
information, and take the
appropriate action to resolve
the problem.
Run the System Setup
program and review the
current settings. See "Using
the System Setup Program
and UEFI Boot Manager."
Remove the PCIe expansion
card and install the
integrated storage controller
in the dedicated slot. See
"Integrated Storage
Controller Card."
See "Getting Help."
Reseat the keyboard cable. If
the problem persists, see
"Troubleshooting a USB
Device."
See "Getting Help."
42 About Your System
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
Local keyboard
may not work
because all user
accessible USB
ports are
disabled. If
operating
locally, power
cycle the system
and enter system
setup program to
change settings.
Manufacturing
mode detected
Maximum rank
count exceeded.
The following
DIMM has been
disabled:
Memory address
line failure at
address
value
x
, read
expecting
The USB ports are disabled
in the system BIOS.
System is in manufacturing
mode.
Invalid memory
configuration. The system
will run but with the
specified memory module
disabled.
Faulty or improperly
installed memory modules.
Power down and restart the
system from the power
button, and then enter the
System Setup program to
enable the USB port(s). See
"Entering the System Setup
Program."
Reboot to take the system
out of manufacturing mode.
Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines."
See "Troubleshooting System
Memory."
value
Memory double
word logic
failure at
address
value
, read
expecting
Faulty or improperly
installed memory modules.
See "Troubleshooting System
Memory."
value
Memory
Initialization
Warning: Memory
size may be
reduced
Invalid memory
configuration. The system
will run but with less
memory than is physically
available.
Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines."
About Your System 43
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
Memory odd/even
logic failure at
address,
value
read
expecting
Faulty or improperly
installed memory modules.
See "Troubleshooting System
Memory."
value
Memory
write/read
failure at
address
value
, read
expecting
Faulty or improperly
installed memory modules.
See "Troubleshooting System
Memory."
value
Memory set to
minimum
frequency.
Memory tests
terminated by
keystroke.
MEMTEST lane
failure
detected on
Mirror mode
disabled. For
mirror mode,
DIMMs must be
installed in
pairs. Pairs must
be matched in
size and
geometry.
The memory frequency may
be intentionally set lower for
power conservation.
The current memory
configuration may support
only the minimum
frequency.
POST memory test was
terminated by pressing the
spacebar.
Invalid memory
configuration. A
mismatched memory
x
module is installed.
The memory configuration
does not match the setting
in BIOS. The BIOS setting
has been disabled.
If not an intentional setting,
check any other system
messages for possible causes.
Ensure that your memory
configuration supports the
higher frequency. See
"General Memory Module
Installation Guidelines."
Information only.
Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines."
Reconfigure the memory
modules for Memory
Mirroring mode. See "System
Memory."
44 About Your System
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
No boot device
available
No boot sector on
hard drive
No timer tick
interrupt
PCI BIOS failed
to install
PCIe Training
Error: Expected
Link Width is
Actual Link Width
y
.
is
Faulty or missing optical
drive subsystem, hard drive,
or hard-drive subsystem, or
no bootable USB key
installed.
Incorrect configuration
settings in System Setup
program, or no operating
system on hard drive.
Faulty system board. See "Getting Help."
PCIe device BIOS (Option
ROM) checksum failure
detected during shadowing.
Cables to expansion card(s)
loose; faulty or improperly
installed expansion card(s).
Faulty or improperly
installed PCIe card in the
x
,
specified slot.
Use a bootable USB key, CD,
or hard drive. If the problem
persists, see
"Troubleshooting an Internal
SD Card," "Troubleshooting
a USB Device,"
"Troubleshooting an Optical
Drive," and "Troubleshooting
a Hard Drive." See "Using the
System Setup Program and
UEFI Boot Manager" for
information on setting the
order of boot devices.
Check the hard-drive
configuration settings in the
System Setup program. See
"Using the System Setup
Program and UEFI Boot
Manager." If necessary, install
the operating system on your
hard drive. See your
operating system
documentation.
Reseat the expansion card(s).
Ensure that all appropriate
cables are securely connected
to the expansion card(s). If
the problem persists, see
"Troubleshooting Expansion
Cards."
Reseat the PCIe card in the
specified slot number. See
"Troubleshooting Expansion
Cards." If the problem
persists, see "Getting Help."
About Your System 45
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
Plug & Play
Configuration
Error
Quad rank DIMM
detected after
single rank or
dual rank DIMM in
socket.
Read fault
Requested sector
not found
x
SATA Port
not found
device
Error encountered in
initializing PCIe device;
faulty system board.
Invalid memory
configuration.
The operating system cannot
read from the hard drive,
optical drive, or USB device,
the system could not find a
particular sector on the disk,
or the requested sector is
defective.
There is no device connected
to the specified SATA port.
Install the NVRAM_CLR
jumper in the clear position
(pins 1 and 3) and reboot the
system. See Figure 6-1 for
jumper location. If the
problem persists, see
"Troubleshooting Expansion
Cards."
Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines."
Replace the optical medium,
USB medium or device.
Ensure that the SAS
backplane, USB, or SATA
cables are properly
connected. See
"Troubleshooting a USB
Device," "Troubleshooting an
Optical Drive," or
"Troubleshooting a Hard
Drive" for the appropriate
drive(s) installed in your
system.
Information only.
46 About Your System
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
SATA port x
device autosensing error
x
SATA port
device
configuration
error
SATA port
device error
Sector not found
Seek error
Seek operation
failed
Shutdown failure General system error. See "Getting Help."
The amount of
system memory has
changed
x
The drive connected to the
specified SATA port is faulty.
Faulty hard drive, USB
device, or USB medium.
Memory has been added or
removed or a memory
module may be faulty.
Replace the faulty drive.
Replace the USB medium or
device. Ensure that the USB
or SAS backplane cables are
properly connected. See
"Troubleshooting a USB
Device" or "Troubleshooting
a Hard Drive" for the
appropriate drive(s) installed
in your system.
If memory has been added or
removed, this message is
informative and can be
ignored. If memory has not
been added or removed,
check the SEL to determine
if single-bit or multi-bit
errors were detected and
replace the faulty memory
module. See
"Troubleshooting System
Memory."
About Your System 47
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
The following
DIMMs should
match
in
geometry:
x,x,...
The following
DIMMs should
match
count:
The following
DIMMs should
match in size:
in rank
x,x,
...
Invalid memory
configuration. The specified
memory modules do not
match in size, number of
ranks, or number of data
lanes.
Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines."
x,x,...
The following
DIMMs should
match
in size
and geometry:
x,x,...
The following
DIMMs should
match
in size
and rank count:
x,x,...
Thermal sensor
not detected on
Time-of-day
clock stopped
Time-of-day not
set - please run
SETUP program
A memory module without a
x
thermal sensor is installed in
the specified memory slot
Faulty battery or faulty chip. See "Troubleshooting the
Incorrect Time or Date
settings; faulty system
battery.
Replace the memory module.
See "System Memory."
System Battery."
Check the Time and Date
settings. See "Using the
System Setup Program and
UEFI Boot Manager." If the
problem persists, replace the
system battery. See "System
Battery."
48 About Your System
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
Timer chip
counter 2 failed
TPM
configuration
operation
honored. System
will now reset.
TPM
configuration
operation is
pending. Press
(I) to Ignore OR
(M) to Modify to
allow this change
and reset the
system.
WARNING:
Modifying could
prevent
security.
TPM failure A Trusted Platform Module
Faulty system board. See "Getting Help."
A TPM configuration
command has been entered.
The system will reboot and
execute the command.
This message displays during
system restart after a TPM
configuration command has
been entered. User
interaction is required to
proceed.
(TPM) function has failed.
Information only.
Enter I or M to proceed.
See "Getting Help."
About Your System 49
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
Unable to launch
System Services
image. System
halted!
Unexpected
interrupt in
protected mode
Unsupported CPU
combination
Unsupported CPU
stepping
detected
Unsupported DIMM
detected. The
following DIMM
has been
disabled:
Unsupported
memory
configuration.
DIMM mismatch
across slots
detected:
x
System halted after F10
keystroke because System
Services image is either
corrupted in the system
firmware or has been lost
due to system board
replacement.
The iDRAC6 Enterprise card
flash memory may be
corrupted.
Improperly seated memory
modules or faulty
keyboard/mouse controller
chip.
Processor(s) is not supported
by the system.
Invalid memory
configuration. The system
will run but with the
specified memory module
disabled.
Invalid memory
configuration. Memory
modules are mismatched in
the specified slots.
Restart the system and
update the Unified Server
Configurator repository to
the latest software to restore
full functionality. See the
Unified Server Configuration
user documentation for more
information.
Restore the flash memory
using the latest version on
support.dell.com. See the
iDRAC6 user's guide for
instructions on performing a
field replacement of the flash
memory.
Reseat the memory modules.
See "Troubleshooting System
Memory." If the problem
persists, see "Getting Help."
Install a supported processor
or processor combination.
See "Processors."
Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines."
Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines."
x,x,...
50 About Your System
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
Unused memory
detected. DIMM’s
installed in the
following slot
are not available
when in mirror or
128-bit advanced
ECC modes:
Warning: A fatal
error has caused
system reset!
Please check the
system event log!
Warning: Control
Panel is not
installed.
Warning! No micro
code update
loaded for
processor
x,x,x
n
The memory configuration is
not optimal for mirroring or
Advanced ECC Memory
Mode. Modules in the
specified slots are unused.
A fatal system error occurred
and caused the system to
reboot.
The control panel is not
installed or has a faulty cable
connection.
Micro code update failed. Update the BIOS firmware.
Reconfigure the memory for
Memory Mirroring or
Advanced ECC Memory
Mode, or change the memory
mode to Optimized in the
BIOS setup screen. See
"System Memory."
Check the SEL for
information that was logged
during the error. See the
applicable troubleshooting
section in "Troubleshooting
Your System" for any faulty
components specified in the
SEL.
Install the control panel, or
check the cable connections
between the display module,
the control panel board, and
the system board. See
"Control Panel Assembly
(Service-only Procedure)."
See "Getting Help."
About Your System 51
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
Warning! Power
required exceeds
PSU wattage.
Check PSU and
system
configuration.
Warning!
Performance
degraded. CPU and
memory set to
minimum
frequencies to
meet PSU wattage.
System will
reboot.
Warning! PSU
mismatch. PSU
redundancy lost.
Check PSU.
Warning!
Unsupported
memory
configuration
detected. The
memory
configuration is
not optimal. The
recommended
memory
configuration
<message>
is:
The system configuration of
processor(s), memory
modules, and expansion
cards may not be supported
by the power supplies.
A High Output power supply
and an Energy Smart power
supply are installed in the
system at the same time.
Invalid memory
configuration. The system
will run but with reduced
functionality.
If any system components
were just upgraded, return
the system to the previous
configuration. If the system
boots without this warning,
then the replaced
component(s) are not
supported with this power
supply. If Energy Smart
power supplies are installed,
replace them with High
Output power supplies to use
the components. See "Power
Supplies."
Install two High Output or
two Energy Smart power
supplies in the system.
You can also run the system
on one power supply until
you can obtain two power
supplies of the same type.
See "Troubleshooting Power
Supplies."
Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines." If
the problem persists, see
"Troubleshooting System
Memory."
52 About Your System
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
Write fault
Write fault on
selected drive
Faulty USB device, USB
medium, optical drive
assembly, hard drive, or harddrive subsystem.
Replace the USB medium or
device. Ensure that the USB,
SAS backplane, or SATA
cables are properly
connected. See
"Troubleshooting a USB
Device," "Troubleshooting an
Internal SD Card," and
"Troubleshooting a Hard
Drive."
NOTE: For the full name of an abbreviation or acronym used in this table, see "Glossary."
Warning Messages
A warning message alerts you to a possible problem and prompts you to
respond before the system continues a task. For example, before you format a
drive, a message will warn you that you may lose all data on the drive.
Warning messages usually interrupt the task and require you to respond by
typing y (yes) or n (no).
NOTE: Warning messages are generated by either the application or the operating
system. For more information, see the documentation that accompanied the
operating system or application.
Diagnostics Messages
The system diagnostic utilities may issue messages if you run diagnostic tests
on your system. See "Running the Embedded System Diagnostics" for more
information about system diagnostics.
Alert Messages
Systems management software generates alert messages for your system. Alert
messages include information, status, warning, and failure messages for drive,
temperature, fan, and power conditions. For more information, see the
systems management software documentation.
About Your System 53
Other Information You May Need
WARNING: See the safety and regulatory information that shipped with your
system. Warranty information may be included within that document or as a
separate document.
• The rack documentation included with your rack solution describes how to
install your system into a rack.
•The
• Any media that ships with your system that provides documentation and
Getting Started Guide
up your system, and technical specifications.
tools for configuring and managing your system, including those
pertaining to the operating system, system management software, system
updates, and system components that you purchased with your system.
NOTE: Always check for updates on support.dell.com and read the updates
first because they often supersede information in other documents.
provides an overview of system features, setting
54 About Your System
Using the System Setup Program and UEFI Boot Manager
The System Setup program is the BIOS program that enables you to manage
your system hardware and specify BIOS-level options. From the System Setup
program, you can:
• Change the NVRAM settings after you add or remove hardware
• View the system hardware configuration
• Enable or disable integrated devices
• Set performance and power management thresholds
• Manage system security
Choosing the System Boot Mode
The System Setup program also enables you to specify the boot mode for
installing your operating system:
• BIOS boot mode (the default) is the standard BIOS-level boot interface.
• UEFI boot mode is an enhanced 64-bit boot interface based on Unified
Extensible Firmware Interface (UEFI) specifications that overlays the
system BIOS. See "Entering the UEFI Boot Manager" for more
information on this interface.
You select the boot mode in the
the System Setup program. See "Boot Settings Screen." Once you specify the
boot mode, the system boots in the specified boot mode and you install your
operating system from that mode. Thereafter, you must boot the system to
the same boot mode (BIOS or UEFI) to access the installed operating system.
Trying to boot the operating system from the other boot mode will cause the
system to halt immediately at startup.
Boot Mode field of the Boot Settings screen of
NOTE: Operating systems must be UEFI-compatible (for example, Microsoft®
Windows Server
and 32-bit operating systems do not support UEFI and can only be installed from the
BIOS boot mode.
®
2008 x64 version) to be installed from the UEFI boot mode. DOS
Using the System Setup Program and UEFI Boot Manager 55
Entering the System Setup Program
1
Turn on or restart your system.
2
Press <F2> after you see the following message:
<F2> = System Setup
NOTE: The system will not respond until the USB keyboard is active.
If your operating system begins to load before you press <F2>, allow the
system to finish booting, and then restart your system and try again.
Responding to Error Messages
If an error message appears while the system is booting, make a note of the
message. See "System Messages" for an explanation of the message and
suggestions for correcting errors.
NOTE: After installing a memory upgrade, it is normal for your system to display a
message that the system memory size has changed the first time you start your
system.
Using the System Setup Program Navigation Keys
Keys Action
Up arrow or <Shift><Tab> Moves to the previous field.
Down arrow or <Tab> Moves to the next field.
Spacebar, <+>, <
right arrows
<Esc> Exits the System Setup program and restarts the
<F1> Displays the System Setup program
–>, left and
Cycles through the settings in a field. In many
fields, you can also type the appropriate value.
system if any changes were made.
's help file.
NOTE: For most of the options, any changes that you make are recorded but do not
take effect until you restart the system.
56 Using the System Setup Program and UEFI Boot Manager
System Setup Options
Main Screen
Figure 2-1. Main System Setup Program Screen
NOTE: The options for the System Setup program change based on the system
configuration.
NOTE: The System Setup program defaults are listed under their respective options
in the following sections, where applicable.
Option Description
System Time Sets the time on the system's internal clock.
System Date Sets the date on the system's internal calendar.
Memory Settings Displays information related to installed memory. See
"Memory Settings Screen."
Processor Settings Displays information related to processors (speed,
cache size, and so on). See "Processor Settings Screen."
Using the System Setup Program and UEFI Boot Manager 57
Option Description
SATA Settings Displays a screen to enable or disable the integrated
SATA controller and ports. See "SATA Settings Screen."
Boot Settings Displays a screen to specify the boot mode (BIOS or
UEFI). For BIOS boot mode, you can also specify the
boot devices. See "Boot Settings Screen."
Integrated Devices Displays a screen to enable or disable integrated device
controllers and ports, and to specify related features
and options. See "Integrated Devices Screen."
PCI IRQ Assignment Displays a screen to change the IRQ assigned to each of
the integrated devices on the PCI bus, and any installed
expansion card that requires an IRQ. See "PCI IRQ
Assignments Screen."
Serial Communication Displays a screen to enable or disable the serial ports
and specify related features and options. See "Serial
Communication Screen."
Embedded Server
Management
Power Management Enables you to manage power usage of the processor(s),
System Security Displays a screen to configure the system password and
Keyboard NumLock
On
default)
(
Report Keyboard Errors
(
Report
default)
Displays a screen to configure the front-panel LCD
options and to set a user-defined LCD string. See
"Embedded Server Management Screen."
fans, and memory modules with preconfigured or
customized settings. See "Power Management Screen."
setup password features. See "System Security Screen,"
Using the System Password," and "Using the Setup
Password" for more information.
Determines whether your system starts up with the
NumLock mode activated on 101- or 102-key keyboards
(does not apply to 84-key keyboards).
Enables or disables reporting of keyboard errors during
the POST. Select Report for host systems that have
keyboards attached. Select Do Not Report to suppress
all error messages relating to the keyboard or keyboard
controller during POST. This setting does not affect the
operation of the keyboard itself if a keyboard is attached
to the system.
58 Using the System Setup Program and UEFI Boot Manager
Option Description
F1/F2 Prompt on Error
(Enabled default)
Enables the system to halt on errors during POST,
which allows the user to observe events that may scroll
by unnoticed during normal POST. The user can press
<F1> to continue or <F2> to enter the System Setup
program.
CAUTION: When setting this option to Disabled,
the system will not halt if an error occurs during
POST. Any critical errors will be displayed and
logged in the system event log.
Memory Settings Screen
Option Description
System Memory Size Displays the amount of system memory.
System Memory Type Displays the type of system memory.
System Memory Speed Displays the system memory speed.
Video Memory Displays the amount of video memory.
System Memory Testing
(Enabled default)
Memory Operating Mode This field displays the type of memory operation if a
Node Interleaving
(Disabled default)
Specifies whether system memory tests are run at system
boot. Options are Enabled and Disabled.
valid memory configuration is installed. When set to
Optimizer Mode, the memory controllers run
independently of each other for improved memory
performance. When set to Mirror Mode, memory
mirroring is enabled. When set to Advanced ECC
Mode, two controllers are joined in 128-bit mode
running multi-bit advanced ECC. For information about
the memory modes, see "System Memory."
If this field is Enabled, memory interleaving is supported
if a symmetric memory configuration is installed. If
Disabled, the system supports Non-Uniform Memory
architecture (NUMA) (asymmetric) memory
configurations.
Using the System Setup Program and UEFI Boot Manager 59
Processor Settings Screen
Option Description
64-bit Specifies if the processor(s) support 64-bit extensions.
Core Speed Displays the processor clock speed.
Bus Speed Displays the processor bus speed.
Logical Processor
(Enabled default)
Virtualization Technology
(Disabled default)
Execute Disable
(Enabled default)
Number of Cores per
Processor
(All default)
Turbo Mode If Turbo Boost Technology is supported by the
C States
(Enabled default)
Processor X ID Displays the family, model, Level 2 cache size, Level 3
On processors that support Simultaneous MultiThreading (SMT) technology, each processor core
supports up to two logical processors. If this field is set to
Enabled, the BIOS reports both logical processors. If set
to Disabled, only one logical processor is monitored by
the BIOS.
Enabled permits virtualization software to use the
virtualization technology incorporated in the processor.
NOTE: Disable this feature if your system will not be
running virtualization software.
Enables or disables Execute Disable Memory Protection
Technology.
If set to All, the maximum number of cores in each
processor is enabled.
processor(s), enables or disables Turbo Mode.
When set to Enabled, the processor(s) can operate in all
available power states.
cache size, and number of cores of each processor.
SATA Settings Screen
Option Description
Embedded SATA
(ATA Mode default)
Port A
(Auto default)
60 Using the System Setup Program and UEFI Boot Manager
ATA Mode enables the integrated SATA controller. Off
disables the controller.
Auto enables BIOS support for the device attached to
SATA port A. Off disables BIOS support for the device.
Option Description
Port B
(Off default)
Auto enables BIOS support for the device attached to
SATA port B. Off disables BIOS support for the device.
Boot Settings Screen
Option Description
Boot Mode
(BIOS default)
Boot Sequence If Boot Mode is set to BIOS, this field tells the system
Hard-Disk Drive
Sequence
USB Flash Drive
Emulation Type
(Auto default)
CAUTION: Switching the boot mode could prevent
the system from booting if the operating system was
not installed in the same boot mode.
If the system operating system supports Unified
Extensible Firmware Interface, you can set this option to
UEFI. Setting this field to BIOS allows compatibility
with non-UEFI operating systems.
NOTE: Setting this field to UEFI disables the Boot
Sequence, Hard-Disk Drive Sequence, and USB Flash Drive
Emulation Type fields.
where the operating system files needed for startup are
located. If Boot Mode is set to UEFI, you can access the
UEFI boot manager utility by rebooting the system and
pressing <F11> when prompted to do so.
Determines the order in which the BIOS will attempt to
boot from hard drives in the system during system
startup.
Determines the emulation type for a USB flash drive.
Hard disk allows the USB flash drive to act as a hard
drive. Floppy allows the USB flash drive to act as a
removable diskette drive. Auto automatically chooses an
emulation type.
Auto automatically chooses the appropriate emulation
type for the device, except for devices installed in the
internal SD card slot. A device installed in the internal
SD card slot will automatically emulate a hard drive. If
you install a device in this slot that is configured as a
removable diskette drive, you must manually set the
emulation type to Floppy.
Using the System Setup Program and UEFI Boot Manager 61
Option Description
Boot Sequence Retry
(Disabled default)
If this field is enabled and the system has failed to boot,
the system will reattempt to boot after 30 seconds.
Integrated Devices Screen
Option Description
Integrated SAS/RAID
Controller
(Enabled default)
User Accessible USB Ports
(All Ports On default)
Internal USB Port
(On default)
Internal SD Card Port Enables or disables the internal SD card port.
Embedded NIC1 and
NIC2
Embedded NIC3 and
NIC4
Embedded Gb NICx
(NIC1 default: Enabled
with PXE;
Other NICs: Enabled)
MAC Address Displays the MAC address for the NIC.
Capability Detected Displays the features of the NIC hardware key, if
Enables or disables the integrated storage controller.
Enables or disables the user-accessible USB ports.
Options are All Ports On, Only Back Ports On, and All
Ports Off.
Enables or disables the internal USB port.
Enables or disables the OS interface of the four
embedded NICs. (The NICs may also be accessed
through the system’s management controller.)
Enables or disables the embedded NICs. Options are
Enabled, Enabled with PXE, Enabled with iSCSI Boot,
and Disabled. PXE support allows the system to boot
from the network.
installed.
NOTE: Some NIC features may require the installation of an
additional driver.
62 Using the System Setup Program and UEFI Boot Manager
Option Description
OS Watchdog Timer
(Disabled default)
Sets a timer to monitor the operating system for activity,
and aids in recovery if the system stops responding.
When Enabled, the operating system is allowed to
initialize the timer. When Disabled, the timer is not
initialized.
NOTE: This feature is usable only with operating systems
that support WDAT implementations of the Advanced
Configuration and Power Interface (ACPI) 3.0b
specification.
I/OAT DMA Engine
(Disabled default)
Embedded Video
Controller
(Enabled default)
Enables or disables the I/O Acceleration Technology
feature.
Enables or disables BIOS support for the integrated video
controller.
NOTE: This field can be disabled only if an add-in video
card is present. If this field is disabled, remote access
features such as virtual KVM are not available.
PCI IRQ Assignments Screen
Option Description
<PCIe device> Use the <+> and <-> keys to manually select an IRQ
for a given device, or select Default to allow the BIOS to
select an IRQ value at system startup.
Serial Communication Screen
Option Description
Serial Communication
(On without Console
Redirection default)
Using the System Setup Program and UEFI Boot Manager 63
Selects whether the serial communication devices
(Serial Device 1 and Serial Device 2) are enabled in
BIOS. BIOS console redirection can also be enabled and
the port address used can be specified.
Options are On without Console Redirection, On with
Console Redirection via COM1, On with Console
Redirection via COM2, and Off.
Option Description
Serial Port Address
(Serial Device 1=COM1,
Serial Device2=COM2
default)
External Serial Connector Specifies whether Serial Device 1, Serial Device 2, or
Sets the serial port addresses for the two serial devices.
NOTE: Only Serial Device 2 can be used for Serial Over
LAN (SOL). To use console redirection by SOL, configure
the same port address for console redirection and the
serial device.
Remote Access Device has access to the external serial
connector.
NOTE: Only Serial Device 2 can be used for Serial Over
LAN (SOL). To use console redirection by SOL, configure
the same port address for console redirection and the
serial device.
Failsafe Baud Rate
(115200 default)
Remote Terminal Type
(VT 100/VT220 default)
Redirection After Boot
(Enabled default)
Displays the failsafe baud rate used for console
redirection. BIOS attempts to determine the baud rate
automatically. This failsafe baud rate is used only if the
attempt fails. This rate should not be adjusted.
Sets the remote console terminal type, either
VT100/VT220 or ANSI.
Enables or disables BIOS console redirection when the
operating system is loaded.
Embedded Server Management Screen
Option Description
Front Panel LCD Options Options are User Defined String, Model Number, or
None.
If the LCD Home screen is set to an option other than
these three choices, the option will be displayed as
"Advanced" in the BIOS. In this event, the option cannot
be changed in the BIOS unless it is changed back to User
Defined String, Model Number, or None through
another LCD configuration utility (such as the iDRAC
Configuration Utility or the LCD panel menu).
User-Defined LCD String You can enter a name or other identifier for the system, to
be displayed on the LCD module screen.
64 Using the System Setup Program and UEFI Boot Manager
Power Management Screen
Option Description
Power Management Options are OS Control, Active Power Controller,
Custom, or Maximum Performance. For all but the
Custom setting, the BIOS pre-configures the power
settings on this screen as follows:
•
CPU Power and
Performance
Management
Fan Power and
Performance
Management
Memory Power and
Performance
Management
OS Control
power to
Maximum Performance
performance information is passed from the system
BIOS to the operating system for control. The operating
system sets the processor performance based on
processor utilization.
Active Power Controller
•
DBPM
memory power to
sets the processor performance based on processor
utilization.
Maximum Performance
•
Performance
If you select Custom, you can configure each option
independently.
Options are OS DBPM, System DBPM, Maximum
Performance, or Minimum Power.
Options are Maximum Performance or Minimum Power.
Options are Maximum Performance, a specified
frequency, or Minimum Power.
sets the CPU power to
Minimum Power
. In this setting, all processor
, the fan power to
Maximum Performance
sets all fields to
.
OS DBPM
, and the memory power to
sets the CPU power to
Minimum Power
, and the
. The BIOS
Maximum
, the fan
System
Using the System Setup Program and UEFI Boot Manager 65
System Security Screen
Option Description
System Password Displays the current status of the password security
feature and allows a new system password assignment and
verification.
NOTE: See "Using the System Password" for more
information.
Setup Password Restricts access to the System Setup program by using a
setup password.
NOTE: See "Using the System Password" for more
information.
Password Status
(Unlocked default)
TPM Security
(Off default)
TPM Activation
(No Change default)
When Setup Password is assigned and this field is
Locked, the system password cannot be changed or
disabled at system start-up.
See "Using the System Password" for more information.
Sets the reporting of the Trusted Platform Module
(TPM) in the system.
If Off, the presence of the TPM is not reported to the
operating system.
If On with Pre-boot Measurements, the system reports
the TPM to the operating system and stores the pre-boot
measurements to the TPM during POST.
If On without Pre-boot Measurements, the system
reports the TPM to the operating system and bypasses
pre-boot measurements.
When set to Activate, the TPM is enabled to default
settings. When set to Deactivate, the TPM is disabled.
The No Change state initiates no action. The operational
state of the TPM remains unchanged (all user settings for
the TPM are preserved).
NOTE: This field is read-only when TPM Security is set to
Off.
66 Using the System Setup Program and UEFI Boot Manager
Option Description
TPM Clear
(No default)
CAUTION: Clearing the TPM will lose all encryption
keys in the TPM. This option prevents booting to the
operating system and results in data loss if the
encryption keys cannot be restored. Back up the TPM
keys prior to enabling this option.
When set to Yes , all TPM contents are cleared.
NOTE: This field is read-only when TPM Security is set to
Off.
Power Button
(Enabled default)
NMI Button
(Disabled default)
If Enabled, the power button can turn the system's power
off and on. On an
system performs an orderly shutdown before power is
turned off.
When Disabled, the button can only turn on system
power.
CAUTION: Use the NMI button only if directed to do
so by qualified support personnel or by the operating
system's documentation. Pressing this button halts
the operating system and displays a diagnostic
screen.
ACPI-compliant operating system, the
Enables or disables the NMI feature.
AC Power Recovery
(Last default)
AC Power Recovery Delay Determines when the system restarts after power is
Determines how the system reacts when power is
restored. If set to Last, the system returns to the last
power state. On turns on the system after power is
restored. Off allows the system to remain off after power
is restored.
restored. Options are Immediate, Random (a random
value of 30 to 240 seconds), or a user-defined value of 30
to 240 seconds.
Exit Screen
Press <Esc> to exit the System Setup program; the Exit screen displays:
• Save Changes and Exit
• Discard Changes and Exit
• Return to Setup
Using the System Setup Program and UEFI Boot Manager 67
Entering the UEFI Boot Manager
NOTE: Operating systems must be 64-bit UEFI-compatible (for example, Microsoft®
Windows Server
and 32-bit operating systems can only be installed from the BIOS boot mode.
NOTE: The Boot Mode must be set to UEFI in the System Setup program to access
the UEFI Boot Manager.
®
2008 x64 version) to be installed from the UEFI boot mode. DOS
The UEFI Boot Manager enables you to:
• Add, delete, and arrange boot options
• Access the System Setup program and BIOS-level boot options without
rebooting
1
Turn on or restart your system.
2
Press <F11> after you see the following message:
<F11> = UEFI Boot Manager
NOTE: The system will not respond until the USB keyboard is active.
If your operating system begins to load before you press <F11>, allow the
system to finish booting, and then restart your system and try again.
Using the UEFI Boot Manager Navigation Keys
Keys Action
Up arrow Moves to and highlights the previous field.
Down arrow Moves to and highlights the next field.
Spacebar, <Enter>, <+>,
<
–>,
<Esc> Refreshes the UEFI Boot Manager screen, or
<F1> Displays the UEFI Boot Manager help file.
Cycles through the settings in a field.
returns to the UEFI Boot Manager screen from the
other program screens.
68 Using the System Setup Program and UEFI Boot Manager
UEFI Boot Manager Screen
Option Description
Continue The system attempts to boot to devices starting with
the first item in the boot order. If the boot attempt fails,
the system will continue with the next item in the boot
order until the boot is successful or no more boot
options are found.
<Boot options> Displays the list of available boot options (marked with
asterisks). Select the boot option you wish to use and
press Enter.
NOTE: If you hot-add a boot device, press <ESC> to
refresh the list of boot options.
UEFI Boot Settings Enables you to add, delete, enable, or disable boot
options; change boot order; or execute a one-time boot
option.
System Utilities Enables you to access the System Setup program,
System Services, and BIOS-level boot options.
UEFI Boot Settings Screen
Option Description
Add Boot Option Adds a new boot option.
Delete Boot Option Deletes an existing boot option.
Enable/Disable Boot
Option
Change Boot Order Changes the order of the boot option list.
One-Time Boot From File Sets a one-time boot option not included in the boot
Disables and enables a boot option in the boot option
list.
option list.
Using the System Setup Program and UEFI Boot Manager 69
System Utilities Screen
Option Description
System Setup Accesses the System Setup program without rebooting.
System Services Restarts the system and accesses the
Configurator
system diagnostics.
BIOS Boot Manager Accesses the BIOS-level boot options list without
rebooting. This option enables you to conveniently
switch to BIOS boot mode if you need to boot to a
device with a non-UEFI operating system, such as a
bootable DOS media with diagnostics software.
Reboot System Restarts the system.
, which enables you to run utilities such as
Unified Server
System and Setup Password Features
NOTE: For a forgotten password, see "Disabling a Forgotten Password."
Your system is shipped without the system password feature enabled in BIOS.
CAUTION: Anyone can access the data stored on your system if the system is
running and unattended.
Using the System Password
When a system password is assigned, the system prompts for the system
password after the system starts and only those with the password have full
use of the system.
Assigning a System Password
Before assigning a system password, enter the System Setup program and
check the System Password option.
When a system password is assigned, System Password is Enabled. If
Password Status is Unlocked, you can change the system password. If Locked,
you cannot change the system password. Disabling the password jumper on
the system board sets System Password to Disabled, and you cannot change
or enter a new system password.
70 Using the System Setup Program and UEFI Boot Manager
When a system password is not assigned and the password jumper on the
system board is in the enabled position, System Password is Not Enabled and
Password Status is Unlocked. To assign a system password:
1
Verify that
2
Highlight the
3
Type your new system password.
Password Status
System Password
is
Unlocked
.
option and press <Enter>.
You can use up to 32 characters in your password.
As you type, placeholders appear in the field.
The password assignment is not case-sensitive. To erase a character, press
<Backspace> or the left-arrow key.
NOTE: To escape from the field without assigning a system password, press
<Enter> to move to another field, or press <Esc> prior to completing step 5.
4
Press <Enter>.
5
To confirm your password, type it a second time and press <Enter>.
System Password
changes to
Enabled
. Exit the System Setup program and
begin using your system.
6
Either reboot the system now for the password protection to take effect or
continue working.
NOTE: Password protection does not take effect until the system reboots.
Using Your System Password to Secure Your System
NOTE: If you have assigned a setup password (see "Using the Setup Password"),
the system accepts your setup password as an alternate system password.
When Password Status is Unlocked, you have the option to leave the
password security enabled or to disable password security.
To leave the password security enabled:
1
Turn on or reboot your system by pressing <Ctrl><Alt><Del>.
2
Type your password and press <Enter>.
To disable the password security:
1
Turn on or reboot your system by pressing <Ctrl><Alt><Del>.
2
Type your password and press <Ctrl><Enter>.
Using the System Setup Program and UEFI Boot Manager 71
When Password Status is Locked, you must type the password and press
<Enter> when prompted at reboot.
If an incorrect system password is entered, the system displays a message and
prompts you to re-enter your password. You have three attempts to enter the
correct password. After the third unsuccessful attempt, the system displays an
error message that the system has halted and must be shut down manually
with the power button. Even after you shut down and restart the system, the
error message continues to be displayed until the correct password is entered.
NOTE: You can use the Password Status option in conjunction with the System
Password and Setup Password options to protect your system from unauthorized
changes.
Changing an Existing System Password
1
Enter the System Setup program by pressing <F2> during POST.
2
Select the
3
Verify that the
4
Type the new system password in the two password fields.
The
System Security
Password Status
System Password
screen.
is
Unlocked
field changes to
.
Not Enabled
if the password was
deleted.
Disabling the System Password
If the system password is already set, you can disable it by typing the password
during POST and pressing <Ctrl><Enter>, or you can enter the System
Setup program and press <Enter> twice in the system password menu.
Using the Setup Password
Assigning a Setup Password
You can assign a setup password only when the Setup Password is Not
Enabled. To assign a setup password, highlight the Setup Password option
and press the <+> or <–> key. The system prompts you to enter and verify
the password.
NOTE: The setup password can be the same as the system password. If the two
passwords are different, the setup password can be used as an alternate system
password. The system password cannot be used in place of the setup password.
72 Using the System Setup Program and UEFI Boot Manager
You can use up to 32 characters in your password.
As you type, placeholders appear in the field.
The password assignment is not case-sensitive. To erase a character, press
<Backspace> or the left-arrow key.
When you verify the password, the Setup Password changes to Enabled. The
next time you enter the System Setup program, the system prompts you for
the setup password.
A change to the Setup Password option becomes effective immediately
(restarting the system is not required).
Operating With a Setup Password Enabled
If Setup Password is Enabled, you must enter the correct setup password
before modifying most of the System Setup options.
If you do not enter the correct password in three attempts, the system lets you
view, but not modify, the System Setup screens. The following options are
exceptions: If System Password is not Enabled and is not locked through the
Password Status option, you can assign a system password. You cannot disable
or change an existing system password.
NOTE: You can use the Password Status option in conjunction with the Setup
Password option to protect the system password from unauthorized changes.
Deleting or Changing an Existing Setup Password
1
Enter the System Setup program and select the
2
Highlight
Setup Password
, press <Enter> to access the setup password
System Security
.
window. Press <Enter> twice to clear the existing setup password.
The setting changes to
Not Enabled
.
3
If you want to assign a new setup password, perform the steps in "Assigning
a Setup Password."
Using the System Setup Program and UEFI Boot Manager 73
iDRAC Configuration Utility
The iDRAC Configuration Utility is a pre-boot configuration environment
that allows you to view and set parameters for the iDRAC6 and for the
managed server. The iDRAC Configuration Utility enables you to:
• Configure, enable, or disable the iDRAC6 local area network through the
dedicated iDRAC6 Enterprise card port or the embedded NICs.
• Enable or disable IPMI over LAN.
• Enable a LAN Platform Event Trap (PET) destination.
• Attach or detach the Virtual Media devices.
• Change the administrative username and password and manage user
privileges.
• View System Event Log (SEL) messages or clear messages from the log.
For additional information on using iDRAC6, see the documentation for
iDRAC6 and systems management applications.
Entering the iDRAC Configuration Utility
1
Turn on or restart your system.
2
Press <
If your operating system begins to load before you press <
allow the system to finish booting, and then restart your system and try
again.
Ctrl><E
> when prompted during POST.
Crtl><E
>,
74 Using the System Setup Program and UEFI Boot Manager
Installing System Components
Recommended Tools
• Key to the system keylock
• #1 and #2 Phillips screwdrivers
• Wrist grounding strap
• T8, T10, and T15 Torx drivers
Inside the System
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
Installing System Components 75
Figure 3-1. Inside the System (3.5-inch Hard-Drive Chassis)
11
14
7
10
1
9
8
5
6
3
4
15
12
16
13
2
1 USB connector for optional internal
USB key
3 hot-swappable cooling fans (4 or 5) 4 memory modules (up to 18 total, 9 for
5 processors (1 or 2) 6 power supply bays (2)
7 riser 2 (PCIe slots 3 and 4) 8 riser 1 (PCIe slots 1 and 2)
9 iDRAC6 Enterprise card (optional) 10 integrated storage controller card
11 SAS backplane 12 SAS or SATA hard drives (up to 8)
13 RAID battery (PERC only) 14 flex bay for optional tape backup unit
15 control panel 16 slimline optical drive (optional)
76 Installing System Components
2 Internal SD Module
each processor)
Front Bezel (Optional)
4
1
3
2
A lock on the bezel restricts access to the power button, optical drive, and
hard drive(s). The LCD panel and navigation buttons are accessible through
the front bezel. See Figure 3-2.
Removing the Front Bezel
1
Using the system key, unlock the bezel.
2
Pull up on the release latch next to the key lock.
3
Rotate the left end of the bezel away from the system to release the right
end of the bezel.
4
Pull the bezel away from the system. See Figure 3-2.
Figure 3-2. Removing the Front Bezel
1 release latch 2 bezel
3 hinge tabs 4 key lock
Installing System Components 77
Installing the Front Bezel
1
Insert the hinge tab on the right of the bezel into the slot on the right side
of the system front panel.
2
Rotate the left side of the bezel toward the system.
3
Press the bezel to the system to engage the latch.
Opening and Closing the System
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
WARNING: Whenever you need to lift the system, get others to assist you. To
avoid injury, do not attempt to lift the system by yourself.
Opening the System
1
Unless you are installing a hot-swappable component such as a cooling fan
or power supply, turn off the system and attached peripherals, and
disconnect the system from the electrical outlet and peripherals.
2
Rotate the latch release lock counter-clockwise to the unlocked position.
See Figure 3-3.
3
Lift up on the latch on top of the system and slide the cover back. See
Figure 3-3.
4
Grasp the cover on both sides and lift the cover away from the system.
Closing the System
1
Lift up the latch on the cover.
2
Place the cover onto the chassis and offset the cover slightly back so that it
clears the chassis hooks and lays flush on the system chassis. See
Figure 3-3.
3
Push down the latch to lever the cover into the closed position.
4
Rotate the latch release lock in a clockwise direction to secure the cover.
78 Installing System Components
Figure 3-3. Removing or Installing the Cover
1
3
2
1 latch 2 latch release lock
3 chassis hooks
Hard Drives
Your system supports six 3.5 inch drive bays without the flex bay.
All chassis support hot-swappable SAS and SATA hard drives.
All drives are installed at the front of the system and connect to the system
board through the SAS backplane. Hard drives are supplied in special hotswappable hard-drive carriers that fit in the hard-drive bays.
CAUTION: Before attempting to remove or install a drive while the system is
running, see the documentation for the storage controller card to ensure that the
host adapter is configured correctly to support hot-swap drive removal and
insertion.
Installing System Components 79
CAUTION: Do not turn off or reboot your system while the drive is being formatted.
1
2
Doing so can cause a drive failure.
NOTE: Use only drives that have been tested and approved for use with the SAS
backplane board.
When you format a hard drive, allow enough time for the formatting to be
completed. Be aware that high-capacity hard drives can take a number of
hours to format.
Mixed SAS/SATA Hard-Drive Configurations
Mixed hard-drive configurations of SAS and SATA drives are allowed. In this
configuration, two SAS drives must be installed in hard-drive slots 0 and 1
only. The remaining slots can have SATA drives installed.
Removing a Hard-Drive Blank
CAUTION: To maintain proper system cooling, all empty hard-drive bays must
have drive blanks installed.
1 Remove the front bezel. See "Removing the Front Bezel
2 Grasp the front of the hard-drive blank, press the release lever on the
right side, and
Figure 3-4
Figure 3-4. Removing and Installing a Hard Drive Blank
slide the blank out until it is free of the drive bay
.
."
. See
1 3.5-inch hard drive blank 2 release latch
80 Installing System Components
Installing a Hard-Drive Blank
Align the hard-drive blank with the drive bay and insert the blank into the
drive bay until the release lever clicks into place.
Removing a Hot-Swap Hard Drive
CAUTION: Ensure that your operating system supports hot-swap drive removal
and installation. See the documentation provided with your operating system for
more information.
1 If present, remove the front bezel. See "Removing the Front Bezel
2
From the RAID management software, prepare the drive for removal.
until the hard-drive indicators on the drive carrier signal that the drive
can be removed safely.
See your SAS RAID controller documentation for
information about hot-swap drive removal.
If the drive has been online, the green
activity/
fault indicator will flash as
the drive is powered down. When the drive indicators are off, the drive is
ready for removal.
3 Press the button on the front of the drive carrier and open the drive
carrier release handle to release the drive. See
4
Slide the hard drive out until it is free of the drive bay.
CAUTION: To maintain proper system cooling, all empty hard-drive bays must
have drive blanks installed.
5
Insert a drive blank in the vacated drive bay. See "Installing a Hard-Drive
Figure 3-5
.
Blank."
6
If applicable, install the bezel. See "Installing the Front Bezel."
."
Wai t
Installing a Hot-Swap Hard Drive
CAUTION: When installing a hard drive, ensure that the adjacent drives are fully
installed. Inserting a hard-drive carrier and attempting to lock its handle next to a
partially installed carrier can damage the partially installed carrier's shield spring
and make it unusable.
CAUTION: To prevent data loss, ensure that your operating system supports hot-
swap drive installation. See the documentation supplied with your operating
system.
Installing System Components 81
1 If present, remove the front bezel. See
2
1
2
If a drive blank is present in the bay, remove it. See "Removing a Hard-
"Removing the Front Bezel."
Drive Blank."
Figure 3-5. Installing a Hot-Swap Hard Drive
1 release button 2 hard drive carrier handle
3
Install the hot-swap hard drive.
a
Press the button on the front of the drive carrier and open the handle.
b
Insert the hard-drive carrier into the drive bay until the carrier
contacts the backplane.
c
Close the handle to lock the drive in place.
4
If applicable, install the bezel. See "Installing the Front Bezel."
Removing a Hard Drive From a Hard-Drive Carrier
Remove the screws from the slide rails on the hard-drive carrier and separate
the hard drive from the carrier. See
82 Installing System Components
Figure 3-6
.
Installing a Hard Drive Into a Hard-Drive Carrier
1 Insert the hard drive into the hard-drive carrier with the connector end
of the drive at the back. See
2 Align the screw holes on the hard drive with the back set of holes on the
hard drive carrier.
When aligned correctly, the back of the hard drive will be flush with the
back of the hard-drive carrier.
3 Attach the four screws to secure the hard drive to the hard-drive carrier.
Figure 3-6
.
Installing System Components 83
Figure 3-6. Installing a Hard Drive into a Drive Carrier
1
3
2
4
1 hard-drive carrier 2 screws (4)
3 hard drive 4 SAS screw hole
84 Installing System Components
Power Supplies
Your system supports the following power supply modules:
• 570-W Energy Smart power supply
• optional 870-W High Output power supply
NOTE: The power supply label specifies the maximum power output.
NOTE: The system does not support a mixed installation of High Output and Energy
Smart power supplies.
If only one power supply is installed, it must be installed in the PS1 power
supply bay.
CAUTION: To ensure proper system cooling, the power supply blank must be
installed in the PS2 bay in a non-redundant configuration. See "Installing the
Power Supply Blank."
Removing a Power Supply
CAUTION: If troubleshooting a power supply mismatch error, replace only the
power supply with the flashing indicator. Swapping the opposite power supply to
make a matched pair can result in an error condition and unexpected system
shutdown. To change from a High Output configuration to an Energy Smart
configuration or vice versa, you must power down the system.
NOTE: You may have to unlatch and lift the optional cable management arm if it
interferes with power supply removal. For information about the cable management
arm, see the system’s rack documentation.
1
Disconnect the power cable from the power source and the power supply
you intend to remove and remove the cables from the Velcro strap.
2
Press the lever release latch and slide the power supply out of the chassis.
See Figure 3-7.
Installing System Components 85
Figure 3-7. Removing and Installing a Power Supply
1
2
3
1 power supply handle 2 Velcro strap
3 release latch
Replacing a Power Supply
1
On a system with redundant power supplies, verify that both power
supplies are the same type and have the same maximum output power.
NOTE: The maximum output power (shown in watts) is listed on the power
supply label.
2
Slide the new power supply into the chassis until the power supply is fully
seated and the release latch snaps into place. See Figure 3-7.
NOTE: If you unlatched the cable management arm in step 2 of the previous
procedure, relatch it. For information about the cable management arm, see
the system’s rack documentation.
3
Connect the power cable to the power supply and plug the cable into a
power outlet.
CAUTION: When connecting the power cable, secure the cable with the Velcro
strap.
86 Installing System Components
NOTE: When installing, hot-swapping, or hot-adding a new power supply, allow
several seconds for the system to recognize the power supply and determine its
status. The power-supply status indicator turns green to signify that the power
supply is functioning properly (see Figure 1-5).
Removing the Power Supply Blank
If you are installing a second power supply, remove the power supply blank in
the bay by pulling outward on the blank.
CAUTION: To ensure proper system cooling, the power supply blank must be
installed in the second power supply bay in a non-redundant configuration.
Remove the power supply blank only if you are installing a second power supply.
Installing the Power Supply Blank
NOTE: Install the power supply blank only in the second power supply bay.
To install the power supply blank, align the blank with the power supply bay
and insert it into the chassis until it clicks into place.
Internal SD Module
Installing the Internal SD Module
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2
Open the system. See "Opening the System."
3
Position the module so the tabs on the underside of the tray fit into the
hooks on the chassis, then lower the opposite edge of the card into place.
See Figure 3-8.
Installing System Components 87
Figure 3-8. Removing or Installing the Internal SD Module
5
2
4
8
3
6
1
7
1 latch 2 internal SD module
3 SD flash card 4 SD card slot (SD connector)
5 release tab 6 internal SD module cable
7 internal SD module connector 8 control panel board
4
Connect the internal SD module cable to the connector on the control
panel board. See Figure 3-8.
5
Close the system. See "Closing the System."
6
Reconnect the system and peripherals to their power sources, and turn
them on.
88 Installing System Components
Removing the Internal SD Module
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2
Open the system. See "Opening the System."
3
Disconnect the cable from the internal SD module and from the control
panel board. See Figure 3-8.
4
Lift upwards on the latch securing the internal SD module to the chassis,
then lift the tray out of the chassis. See Figure 3-8.
5
Close the system. See "Closing the System."
6
Reconnect the system and peripherals to their power sources, and turn
them on.
Internal SD Flash Card
Installing the Internal SD Flash Card
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
NOTE: To use an SD card with your system, ensure that the internal SD card port is
enabled in the System Setup program. See "Using the System Setup Program and
UEFI Boot Manager."
1
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2
Open the system. See "Opening the System."
3 Locate the SD card connector on the internal SD module and, with the
label side facing up, insert the contact-pin end of the card into the slot.
See Figure 3-8.
NOTE: The slot is keyed to ensure correct insertion of the card.
4 Press the card into the card slot to lock it into place.
5
Close the system. See "Closing the System."
Installing System Components 89
6
Reconnect the system to power and restart the system.
Removing the Internal SD Flash Card
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2
Open the system. See "Opening the System."
3 Locate the SD card slot on the internal SD module and press inward on
the card to release it from the slot and remove the card.
4
Close the system. See "Closing the System."
5
Reconnect the system to power and restart the system.
Internal USB Memory Key
An optional USB memory key installed inside your system can be used as a
boot device, security key, or mass storage device. The USB connector must be
enabled by the Internal USB Port option in the Integrated Devices screen of
the System Setup program. See "Using the System Setup Program and UEFI
Boot Manager."
To boot from the USB memory key, configure the USB memory key with a
boot image and then specify the USB memory key in the boot sequence in the
System Setup program.
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
NOTE: Maximum dimensions supported for the USB memory key are 24-mm
(.94-inch) wide, 79-mm (3.11-inch) long, and 8.6-mm (.33-inch) tall.
1
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2
Open the system. See "Opening the System."
3
Locate the USB connector on the control panel. See Figure 3-9.
4
Insert the USB memory key into the USB connector. See Figure 3-9.
90 Installing System Components
Figure 3-9. Removing or Installing a USB Memory Key
2
3
1
1 control panel board 2 USB memory key connector
3 USB memory key
5
Close the system. See "Closing the System."
6
Reconnect the system to power and restart the system.
Integrated Dell Remote Access Controller 6 (iDRAC6) Enterprise Card (Optional)
The optional iDRAC6 Enterprise card provides a set of advanced features for
managing the server remotely.
Installing an iDRAC6 Enterprise Card
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2
Open the system. See "Opening the System."
3
Remove the plastic filler plug for the iDRAC6 Enterprise port from the
system back panel. See "Back Panel Features and Indicators" for the port
location.
4
If installed, remove all expansion cards from expansion-card riser 1. See
"Removing an Expansion Card."
Installing System Components 91
5
2
6
1
5
4
3
Install the iDRAC6 Enterprise card:
a
Angle the card so that the RJ-45 connector fits through the back-panel
opening. See
b
Align the front edge of the card with the two front plastic retention
Figure 3-10.
standoffs next to the iDRAC6 connector on the system board. See
Figure 6-2 for the location of the connector.
c
Press the card down until it is fully seated. See Figure 3-10.
When the front of the card is fully seated, the plastic standoffs snap
over the edge of the card.
6
Reinstall all expansion cards in expansion-card riser 1. See "Installing an
Expansion Card."
7
Close the system. See "Closing the System."
8
Reconnect the system and peripherals to their power sources, and turn
them on.
Figure 3-10. Removing and Installing the iDRAC6 Enterprise Card
1 iDRAC6 Enterprise card 2 VFlash media slot
3 VFlash SD card 4 RJ-45 Ethernet port (underneath
5 retention standoff posts (2) 6 iDRAC6 Enterprise card connector
card)
92 Installing System Components
Removing an iDRAC6 Enterprise Card
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2
Open the system. See "Opening the System."
3
If installed, remove all expansion cards from expansion-card riser 1. See
"Removing an Expansion Card."
4
Remove the VFlash media card (if installed) from the iDRAC6 Enterprise
card. See "VFlash Media (Optional)."
5
If present, disconnect the Ethernet cable from the iDRAC6 Enterprise
card.
6
Remove the iDRAC6 Enterprise card:
a
Pull back slightly on the two tabs at the front edge of the card and
gently lift the front edge of the card off of the retention standoffs.
b
As the card releases from the standoffs, the connector under the card
disengages from the system board connector.
c
Slide the card away from the back of the system until the RJ-45
connector is clear of the back panel, then lift the card out of the
system.
7
Install the plastic filler plug for the vacated RJ-45 Ethernet port in the
system back panel.
8
Reinstall the expansion card(s) in expansion-card riser 1. See "Installing an
Expansion Card."
9
Close the system. See "Closing the System."
10
Reconnect the system and peripherals to their power sources, and turn
them on.
Installing System Components 93
VFlash Media (Optional)
The optional VFlash media is a Secure Digital (SD) card that can be used
with the optional iDRAC6 Enterprise card. See "Integrated Dell Remote
Access Controller 6 (iDRAC6) Enterprise Card (Optional)."
1
Locate the VFlash media slot on the back of the system
contact-pin end of the SD card (with the label side facing up) into the
slot. See
2 Press inward on the card to lock it into the slot
To remove the card, push inward on the card to release it, and pull the card
from the card slot.
"Back Panel Features and Indicators" for the slot location.
NOTE: The slot is keyed to ensure correct insertion of the card.
.
and insert the
NIC Hardware Key
iSCSI and other future functionalities for the system’s embedded NICs are
enabled by installing an optional NIC hardware key in the ISCSI_KEY socket
on the system board.
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
NOTE: When future NIC functionality is supported, you must replace the original
NIC hardware key (if installed) with a new hardware key.
1
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2
Open the system. See "Opening the System."
3
Locate the ISCSI_KEY connector on the system board. See Figure 6-2.
4
Insert the NIC hardware key into the connector onto the board. See
Figure 3-11.
94 Installing System Components
Figure 3-11. Removing or Installing a NIC Hardware Key
1
2
1 NIC hardware key 2 ISCSI_KEY connector
5
Close the system. See "Closing the System."
6
Reconnect the system to the electrical outlet and turn on the system and
attached peripherals.
Cooling Shroud
The system provides a cooling shroud that directs airflow from the cooling
fans over the system processor(s) and memory module(s).
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
WARNING: The memory modules are hot to the touch for some time after the
system has been powered down. Allow the memory modules to cool before
handling them.
CAUTION: Never operate your system with the cooling shroud removed.
Overheating of the system can develop quickly resulting in a shutdown of the
system and the loss of data.
Installing System Components 95
Removing the Cooling Shroud
1
2
3
1
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2
Open the system. See "Opening the System."
3
Use the lift handles on the cooling shroud to lift the shroud out of the
system. See Figure 3-12.
Figure 3-12. Removing and Installing the Cooling Shroud
1 lift handles 2 alignment tabs
3 processors
96 Installing System Components
Installing the Cooling Shroud
1
Align the tabs on the right side of the cooling shroud with the cutouts in
the right chassis wall.
2
Lower the right end of the shroud into the chassis cutouts and rotate the
left end down inside the left chassis wall.
3
Close the system. See "Closing the System."
4
Reconnect the system to the electrical outlet and turn on the system and
attached peripherals.
Cooling Fans
The system has either five or four hot-swappable fans to provide cooling to
the system’s interior components.
• Dual-processor configurations have five fans.
• Single-processor configurations have four fans (fans 1 through 4) and a
blank inserted in the fan 5 bay. Fan 5 can be installed as an optional fan.
NOTE: In the event of a problem with a particular fan, the fan’s number is
referenced by the system’s management software, allowing you to easily identify
and replace the proper fan.
Removing a Cooling Fan
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
CAUTION: The cooling fans are hot-swappable. To maintain proper cooling while
the system is on, replace only one fan at a time.
CAUTION: On single-processor systems using four fans, the fan blank must be
installed in the FAN5 bay to maintain proper cooling while the system is on.
NOTE: If a fan is installed in FAN5 in a single-processor configuration, the fan will
still be operational, however the fan will not appear in the iDRAC user interface
unless the fan was installed before the system was started.
Installing System Components 97
1
1
3
2
Open the system. See "Opening the System."
WARNING: Use caution when handling the fan until the fan blades stop spinning.
2
Press the release tab while grasping the ends of the fan and lift the fan
straight up from the fan bracket. See Figure 3-13.
Figure 3-13. Removing and Installing a Cooling Fan
1 fan 2 fan release handle
3 fan bracket
Replacing a Cooling Fan
1
Align the fan plug with the connector at the base of the fan bracket and
lower the fan into the bracket until the fan is fully seated. See Figure 3-13.
2
Close the system. See "Closing the System."
98 Installing System Components
Removing the Fan Bracket
2
1
4
3
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2
Open the system. See "Opening the System."
3
Optional: Remove the fans from the fan bracket. See "Removing a Cooling
Fan."
4
Lift the release latches on each end of the fan bracket and lift the bracket
out of the system. See Figure 3-14.
Figure 3-14. Removing and Installing the Processor Fan Bracket
1 fan bracket 2 release latch
3 fan connector on system board 4 mounting pin
Installing System Components 99
Replacing the Fan Bracket
1
Align the fan bracket down onto the bracket base so that the mounting
pins fit correctly into the bracket base. See Figure 3-14.
2
Insert the bracket and engage the release levers to lock it in place.
3
If removed, replace the fans in the fan bracket. See "Replacing a Cooling
Fan."
4
Close the system. See "Closing the System."
Optical Drive
An optional slimline DVD-ROM or DVD+RW optical drive slides into the front
panel and connects to the SATA controller on the system board. The optical
drive is on the right or left side of the system, depending on your chassis.
NOTE: DVD devices are data only.
Removing the Optical Drive
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1
Turn off the system, including any attached peripherals, and disconnect
the system from its electrical outlet.
2
Open the system. See "Opening the System."
3
Disconnect the optical drive cable from the back of the optical drive.
4
To remove the optical drive, press down on the blue release tab at the back
of the optical drive and push the drive out of the system. See Figure 3-15.
Installing the Optical Drive
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1
Turn off the system, including any attached peripherals, and disconnect
the system from its electrical outlet.
2
Open the system. See "Opening the System."
100 Installing System Components
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