Dell PowerVault 160T LTO2 User Manual

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Contents: Dell PowerVault 160T Tape Library User's Guide

Dell™ PowerVault™ 160T Tape Library User's Guide

Introduction Getting Started Understanding the User Interface Working With Cartridges and Barcodes Configuring the Library Running Your Library Frequently Asked Questions Maintaining Your Library Troubleshooting Getting Help Contacting Dell Specifications

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, and PowerVault are trademarks of Dell Inc. Microsoft, Windows NT, and

Windows are registered trademarks of the Microsoft Corporation. UNIX is a registered trademark of The Open Group of the United States and other countries. Red Hat is a registered trademark of Red Hat, Inc.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Initial release: August 2003

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Introduction: Dell PowerVault 160T Tape Library User's Guide

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Introduction: Dell™ PowerVault™ 160T Tape Library User's Guide

Other Documents You Might Need Control Module Explanation of Symbols Expansion Modules Obtaining Technical Assistance Host Attachment Description Management Features

This manual contains information and instructions necessary for the operation of the PowerVault 160T Tape Library.

Getting Started: Dell PowerVault 160T Tape Library User's Guide

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Getting Started: Dell™ PowerVault™ 160T Tape Library User's Guide

Cabling Installing Cartridges Installing Tape Drives Applying Power Logging on Locally Running the Setup Wizard Installing a Remote Client

Cabling

The controlling host computer(s) connect directly to the drives and library. The management control blade (MCB) that is located in the control module controls library operation. The MCB has one library control port (SCSI or Fibre Channel) connecting to the controlling host computer. The MCB SCSI control port provides its own termination. Drives attach directly to host computers and are represented by their own unique SCSI ID or World Wide Name and LUN ID. The user interface client software communicates via an Ethernet connection to the localized server and agent running on the MCB.

A typical cabling scheme is shown in Figure 1

NOTE: Cabling may be affected by partitioning or zoning changes. When cabling to drives, ensure that they are cabled

to the correct hosts for the defined partitions.

Figure 1. Direct Attached Library With Fibre Drives

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Cable management is accomplished through velcro clamps on the right-hand side of the library and a horizontal routing

guide. Install the cables through these cable management devices.

Host Connection Considerations

There are limitations on the number of hosts that can access a single drive at any one time, for example, Fibre Channelattached drives support a minimum of two initiators.

The Ultrium tape drive model T200F (Fibre Channel drive) is an arbitrated-loop-only device (also known as an NL port). The drive supports Fibre Channel Arbitrated Loop (FC-AL) protocol, and uses Class 3 Service frames. The drive also supports both public (switch-attached) and private loops.

The library uses a LUN ID which is configured by using the Library Management Console FC Host and SCSI Host commands. Library partitions as well as drives are presented as devices to be mapped. SCSI IDs or cabling may affect which SCSI device map LUN is associated with which FC Host or SCSI Host LUN ID. Ensure that the device order is not altered when swapping drives, cables, or locations.

NOTE: The partition should map to a higher priority LUN than the drives.

Installing Cartridges

Before handling data cartridges, review the guidelines in Working with Cartridges and Barcodes. Cartridges can be loaded into the library in two ways:

With the front door open, manually insert data cartridges in the desired location in the appropriate magazine. With the front door closed, manually insert tape cartridges in the I/E station and use the Library Management Console

to import the cartridges.

NOTICE: If you have configured more than one partition, use the I/E station to import cartridges.

When installing cartridges:

Make certain the barcode side is facing out of the slot. All cartridges must be labeled with a valid barcode label. Make certain that the cartridge is completely seated in the slot. Accessor motion can be impeded if the cartridge is not

completely seated within the slot. Make sure that the media is not inserted in the slot upside down (see Figure 2).

Figure 2. Cartridge in Magazine

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Installing Tape Drives

The library can contain up to 12 full-height and 24 half-height tape drives. Tape drives should be added moving bottom to top starting with the lower drive cluster (see Figure 3 bottom position in the upper drive cluster.

Figure 3. Drive Installation Locations

). When the lower drive cluster is filled, begin adding tape drives to the

Required tools: 2.5 mm hex wrench, Phillips screwdriver

1. Open the front door.

2. Using a 2.5 mm hex wrench, unscrew the retaining screws (2 screws per plate) that secure the cover plate(s) over the target drive slot.

3. Close the front door.

4. Open the back door.

5. In the corresponding drive location, using the Phillips screwdriver or your fingers, unscrew the one retaining thumbscrew and remove the corresponding drive cover plate(s).

6. Using the markings on the drive slot, install the drive slowly so the guide rails engage. The installed drive should be flush with no gaps above or below it.

Use the bottom of the empty drive cluster as a guide if you are installing a drive in the Drive 1 or Drive 7 position. If a drive is installed below the slot where you are adding a drive, use the top of the drive below as a guide. For example, if you are adding a drive in Drive 9, use the drive in Drive 8 as a guide.

Figure 4. Fibre Channel Tape Drive

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9. Using the Phillips screwdriver or your fingers, tighten the two retaining thumbscrews.

10. Install any further tape drives in the lower drive cluster. When the lower cluster is full, install the next tape drive in the upper drive cluster.

11. Close the back door.

Applying Power

Before applying power, you should perform a voltage check. Required tools: digital volt meter

1. If the outlet case is conductive (metal), measure for 0 VAC from building ground to the outlet case.

2. Measure for 0 VAC from the ground pin of the outlet to the building ground.

3. Measure for less than 1 ohm resistance from the ground pin of the outlet to building ground and from the ground pin of the machine power cord to each module in the library.

4. Measure the supplied voltage. The nominal voltage is single-phased 110/220 VAC for the control module and 110/220 VAC for the expansion modules. Perform this measure for all outlets (one for each module).

5. Connect the ground wire, from the ground source to the ground point located on the control module (the ground point is marked with a ground symbol).

In Europe, use an industrial type plug that meets the IEC 309 requirement.

Turning on the Library

1. Plug the AC power cable(s) into the power distribution unit(s).

2. Plug the AC power cable(s) into a power source(s).

3. On the power distribution unit(s), set the circuit breaker switch labeled Power to the up (I) position. Fan power supplies will start but library power is not fully on.

Figure 5. Library Power Supply and Distribution

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NOTES: It may take a few minutes for the library to fully power on and the Library Management Console to display.

During the power-on sequence, the Robotics Enabled indicator will flash. Once the system is fully up, the Robotics Enabled indicator will turn solid green. For more information, refer to Indicator Panel.

Logging on Locally

After the system has finished booting, the Logon dialog box is displayed on the touch screen.

1. Touch the text box after the word Name.

2. Use the keyboard to enter the word admin.

3. Touch the box below the Name field.

4. Use the keyboard to enter the word password.

5. Touch OK.

NOTICE: After the initial log on, change the password for the admin account. For procedures, refer to Modifying

User Accounts.

6. Proceed to Running the Setup Wizard

Running the Setup Wizard

After you have logged on, the display will change to the Library Management Console. For a detailed description of management interface components, refer to Understanding the User Interface

Use the Setup Wizard to modify:

Network Configuration Partitions Date and Time

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The Setup Wizard does not include segments for configuring e-mail settings or setting up notification. It is recommended,

however, that you refer to Configuring E-mail Settings and Setting up Notification. Once you have completed the Setup Wizard, configuration choices can be changed by using commands on the Setup menu.

NOTE: You will not be able to manage the library from a remote system until you have logged on locally and run the

Setup Wizard. After the Setup Wizard has configured your system, you can then perform all management tasks

from a remote location. Refer to Installing a Remote Client

You can use separate menu commands to modify these features at a later time. For more information, refer to Configuring

the Library.

Setting Network Configuration

Be sure the library is connected to your network.

1. Before you launch the Setup Wizard, find out: The name and/or IP address of your network's domain name server (DNS) or

The IP address, subnet mask and default gateway for your network segment.

2. Go to Setup—> Wizard. When you are ready to continue, select Next.

3. The Setup Wizard prompts you to enter the appropriate network values. You may have to consult with your network administrator to verify correct values.

If you have DHCP enabled on your network, select Enable and enter the DHCP server's name in the Library Name box.

If you do not have DHCP enabled on your network select Disable and enter the IP Address of the library in the IP Address box.

Enter the subnet mask and the IP address of the default gateway for your portion of the Ethernet network in the Subnet Mask and Default Gateway boxes, respectively.

4. Select Next.

Setting Partitions

The library allows you to define partitions to create what appears to a host as additional libraries separate from your physical library. For a discussion of the partition and its components, refer to Working With Partitions

The Setup Wizard automatically configures partitions according to media type and drive type. The first available storage segments, drives, and I/E slots are selected automatically and distributed evenly among partitions.

The Setup Wizard is used to automatically configure partitions. To complete the system configuration manually, refer to

Configuring the Library

If partitions already exist, but you want to delete them, cancel the Setup Wizard and refer to Configuring the Library

NOTICE: Whenever an existing partition is deleted, extreme care must be taken to recreate a partition that includes

the same media type, interface, I/E station magazines, and a host at the same LUN, for the host application to have access to previously written data.

1. Select Create. The Partitions dialog box is displayed.

2. Enter the number of partitions to create per media type in the column labeled Partitions.

3. Select Next to create the partitions. The partitions are created and the Setup Wizard displays the Date and Time dialog box.

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Setting the Date and Time

1. In the Date and Time dialog box, set the following parameters:

Use the pull-downs to set the month, date, and year. Use the pull-downs to set the hour, minute, and-because the clock is not a 24 hour clock- whether the time is

am or pm.

2. Select OK.

Configuring E-mail Notification

The Notification command allows you to send e-mail to specific individuals whenever certain conditions occur. It is not required to set up notification, but it is strongly recommended.

1. Complete the steps in Configuring E-mail Settings.

2. Select Setup—> Notification. The Notification dialog box is displayed. The default notification address for Severity 1 issues is support@dell.us.com. To delete an e-mail address, select the address in this dialog box, and then select Delete.

3. Select Create to enter an e-mail address. The New Email Notification dialog box is displayed.

4. Type in the e-mail address in the blank box after the words Email Address. Do not enter multiple addresses into this box. To associate more than one e-mail address with events of a particular

severity, repeat the Create process.

5. Select the severity level that will be reported. The severity levels are numbered from 1 to 5, with 5 being the least severe. If you specify level 3, notifications are not

sent for events that are associated with levels 1, 2, 4, or 5. Level 5 represents a return to "Good" from "Degraded" or "Failed."

Table 1. Event Severity Levels

Level Meaning

1 Failed 2 Degraded 3 Warning 4 Information 5 Good

You can select multiple severity levels by holding down shift and clicking each choice.

6. Repeat Step 2

7. Select OK on the New Email Notification dialog box.

8. When your specifications have been completely entered, select OK on the Notification dialog box.

to Step 5 as often as necessary.

Installing a Remote Client

You can access your library remotely from any network computer by installing a remote version of the Library Management Console.

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Installation Requirements

Microsoft Windows®

Microsoft® Windows NT® 4.0 Server or Workstation, Service Pack 6a or Microsoft® Windows® 2000 or Microsoft® Windows® XP

Minimum memory: 96 MB Free hard disk space: 30 MB Ethernet with TCP/IP protocol installed

Red Hat® Linux

The installation requirements for Red Hat® Linux include:

Red Hat® Linux 8.0 Minimum memory: 80 MB Free hard disk space: 60 MB Ethernet with TCP/IP protocol installed Video adapter board for graphical input

Installing a Client on a System Running Microsoft® Windows®

The client can be installed on a system running Microsoft® Windows® NT, Microsoft® Windows® 2000, or Microsoft® Windows® XP.

1. Load the product CD.

2. Click the install link under the SNC Manager 4.0.

NOTE: Although the software is labeled "SNC Manager," by only installing the client, you will be installing a

remote version of the Library Management Console.

3. Click OK. This starts the InstallAnywhere program, which prompts you throughout the installation.

4. When you are prompted to choose an installation set, select Client Only.

5. Proceed to Launching the Remote Client

Installing a Client on a System Running Red Hat® Linux

1. Load the product CD.

2. Click the install link under the SNC Manager 4.0.

NOTE: Although the software is labeled "SNC Manager," by only installing the client, you will be installing a

remote version of the Library Management Console.

3. Click OK.

4. Open the folder and copy the image file to a temporary folder on the host.

NOTICES: Verify that you have enough space, about 80 MB, in the temporary directory to be able to

complete the installation. On client systems running Solaris, if the /tmp directory is not large enough for InstallAnywhere to operate, the installation fails, even if the temporary directory is resized later.

Set the IATEMPDIR environment variable to have the name of a directory which is large enough. Then InstallAnywhere will use that directory instead of /tmp.

To set the variable for Bourne shell (sh), ksh, bash and zsh:

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$IATEMPDIR=/your/free/space/directory

$ export IATEMPDIR -

To set the variable for C shell (csh) and tcsh:

$ setenv IATEMPDIR /your/free/space/directory

5. From the temporary folder, type: chmod 777 <filename>, for example, chmod 777 MC400SOL.bin

6. If the temporary folder is NOT in the user's path, type [space]./<filename>, e.g. ./MC400SOL.bin

This launches the installation from the current directory. If the temporary folder is in the user's path, simply type: <filename> (including extension), for example:

MC400SOL.bin

This starts the InstallAnywhere program, which prompts you throughout the installation.

7. When you are prompted to choose an installation set, select Client Only.

Launching a Remote Client

To manage your library remotely, point your client to the IP address of the library. Use one of the following procedures to start the client, depending on the operating system your client is running:

Launching a Microsoft Windows® Client

1. If you accepted the defaults during the installation, select the SNC Manager program group on the Start menu to see the client icon. If you chose a program group other than the default, go there instead.

2. Select Client to launch the program.

3. Proceed to Logging on Remotely

Launching a Red Hat® Linux Client

1. To start the Red Hat® Linux client, start a terminal window and type

Client <enter>

and press Enter.

NOTICE: Uppercase C is mandatory.

2. Proceed to Logging on Remotely

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Understanding the User Interface: Dell™ PowerVault™ 160T Tape Library User's Guide

Operator Panel Library Management Console Menus Reading the Library Information Panel System Status at a Glance

The Library Management Console allows you to interactively control library operations, set library options, check operating statistics, diagnose errors, and repair problems. This chapter contains an overview of the operating principles and command structures built into the library's graphical user interface.

Operator Panel

The operator panel on the library includes an indicator panel and a touch screen. The indicator panel consists of a Robotics Enabled button with its associated indicator, a Status indicator, and a Power button with its associated indicator. The

Library Management Console is displayed on the touch screen.

Figure 1. Operator Panel

For an explanation of functions associated with the buttons and indicators, refer to Indicator Panel. For a brief overview of the Library Management Console, refer to Library Management Console

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Indicator Panel

The Robotics Enabled indicator and the Power indicator each contain a button. The Status indicator is not a button. These indicators do not report the status of communications with a host.

Figure 2. Indicator Panel

Table 1. Robotics Enabled Indicator

Indicator Operational Status Operator Attention

Green/Steady The robotics are enabled to process or are

actively processing commands from the library controller. Do not open the front door.

Green/Blinking A state change is pending, either from

Enabled to Not Enabled or from Not Enabled to Enabled.

Do not open the front door.

Off The robotics are not ready.

The doors may be opened.

NOTE: Enabled does not mean "communicating with the host." It means that the robot is communicating with the

library controller.

Table 2. Status Indicator

Indicator Operational

Status

Green/Steady Normal No attention required. Amber/Blinking Fault Go to Tools—> Service. Attention required. Off No Power Attention required. Power must be on to operate the library. Press the Power

Operator Attention

button.

No attention required.

Attention required. The operator should close the doors and press the Robotics Enabled button to return to the

Enabled state.

Table 3. Power Indicator

Indicator Operational Status Operator Attention

Green/On Power on No attention required. Off Power off Attention required. Power must be on to operate the library. Press the Power button.

Library Management Console (LMC)

The Library Management Console (LMC) can be viewed either on the touch screen or from a remote computer. If you are using the touch screen, you do not need to install the Library Management Console because it is pre-installed. To install the

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Library Management Console on a remote system, refer to Installing the Remote Client.

NOTE: You cannot manage your library from the remote console until you have logged on to the LMC that runs on the

touch screen, and completed Running the

The LMC consists of five areas used to direct library activities: a title bar, a menu bar, a toolbar, the library information panel, and the system status buttons.

The title bar on the touch screen consists of the Dell logo and the words, Dell PowerVault 160T Tape Library Management Console. The title bar as viewed from the remote console is a little different. Compare Figure 3

4. The remote console is easier to use for screens that require text entry.

The menu bar provides access to all the commands used to manage library functions. The toolbar displays the most commonly executed commands. The library information panel takes up most of the display to present operational data from the current library. System status buttons provide current information for the six subsystems of the physical library.

Figure 3. Library Management Console (Local Touch Screen)

Setup Wizard from there.

to Figure

Figure 4. Library Management Console (Remote Console)

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Menus

LMC menus organize user commands into six groups: Operations, Monitor, Setup, Tools, View, and Help. Use the Operations menu for day-to-day operations, including: changing mode, importing and exporting cartridges, taking

inventory, moving media; loading and unloading drives, and logging off. Use the Monitor menu to view statistics at a glance as well as to get a detailed look at subsystem states. The choices

include: system, drives, connectivity, I/E station, slot, and media. Use the Setup menu to configure the library. This tool provides configuration assistance for the following parameters:

partitions, device, connectivity, network configuration, physical library, users, notification, date and time, licenses, and e-mail configuration.

Use the Tools menu to access diagnostic and maintenance tools for the physical library.They include: service, connectivity, capture snapshot, and update software.

Use the View menu to specify the library-either physical or logical-information currently displayed in the Library Information panel.

Use the Help menu to access online help as well as to learn the software build number and copyright date. Some operations pertain only to a physical library, some only to a partition, and others can be carried out on either entity.

Table 4

you to take the library offline or to select the physical library if the command you are requesting requires you to change mode

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summarizes all available commands by required user privilege level and required library environment. LMC prompts

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or window.

Table 4. Menu Commands: Privileges and Environments

Menu Command Privilege Level Physical Library Partition Operations Menu

Change Mode Admin X

Import

Export

Drives

Load

Unload

Move Media

Inventory

Admin, User X X

Admin, User

Admin, User X

Admin

Logoff Admin, User, Guest X X

Monitor Menu

System Admin, User X X Drives Admin, User X X Connectivity Admin, User X X I/E station Admin, User X X

Slot Admin, User X X Media Admin, User

X X

Setup Menu Setup Wizard Admin X

Partitions

Admin X

Device Admin X X

IDs

Admin X

FC Host Admin X SCSI Host Admin X

Connectivity

Admin X

Network Configuration Admin X Physical Library Admin X Users Admin X Notification Admin X Date and Time Admin X Licenses Admin X

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Tools Menu

Service Admin X

Drives

Admin X

Capture Snapshot Admin X

Update Software

Teach

Admin X

Admin

View [system name]

Admin, User,

Guest

Help

Help Admin, User,

X X

Guest

About Admin, User,

X X

Guest

Users can make changes to or operate only those partitions to which they have privileges.

Relevant partition must be offline and the physical library must be online.

3Physical library must be online.

Physical library must be offline.

5Guest can read status off the display but cannot click the relevant status button for more detail.

The system status buttons are displayed at the bottom of the library information panel. If the touch screen goes unused for a period of time, the system status buttons operate as a screen saver. Users can see all states of the button statuses, but only administrators can pull up tickets associated with buttons in a degraded or failed state.

Table 5. System Status Buttons

System Status Button Privilege Level Physical Library Partition

Drives

Connectivity

Control

Robotics

Power

Cooling

Guest can read status off the display but cannot click the relevant status button for more detail.

Admin, User, Guest

X X

Toolbar

The toolbar contains icons that represent commonly used commands also available on the menus.

Figure 5. I/E Toolbar Button

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I/E displays a table of the current contents of the I/E station. The information displayed by this button can also be displayed by selecting Monitor—> I/E Station. For an interpretation of the display, refer to Monitoring I/E Station Status

Figure 6. Import Toolbar Button

Import launches the import of cartridges, if the current library is a partition. An import can also be requested by selecting Operations—> Import. For information about this command, refer to Importing Cartridges into Partitions

Figure 7. Export Toolbar Button

Export launches the export of cartridges, if the current library is a partition. An export can also be requested by selecting Operations—> Export. For information about this command, refer to Exporting Cartridges from Partitions

Figure 8. Service Toolbar Button

Service launches the Service Wizard. This wizard can also be launched by selecting Tools—> Service. For information about this command, refer to Troubleshooting

Figure 9. Log Off Toolbar Button

Log Off logs off the current user, after confirming the logoff request. Another way you can log off is to select Operations—> Logoff. For information about this command, refer to Logging off

Reading the Library Information Panel

The library information panel occupies the central portion of the LMC display. It provides you with a great deal of status information at a single glance. The following information is dynamically displayed:

Figure 10. Library Information Panel

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Table 6. Library Information Panel Data

Name The name of the current library. This is the library that appears with a checkmark beside it in the View

menu. The type of library is displayed first—physical or partition—followed by the name of the library.

Activity The current activity for the current library. Date The current GMT date. Time The current GMT time. Data

Transfer Capacity This graph displays the percentage of used media slots. The number of used media slots appears beneath

Mounts The bar graph reports mount statistics for the past 24 hours. This information is updated every five

Configuration Data points include:

The bar graph compares the amount of data read and written for the past 24 hours. The units being reported will be displayed beside the graph.

the graph.

minutes.

Number of tape drives Drive types: For example, LTO Total number of storage slots Library type (Dell PowerVault 160T)

System Status Buttons

Each of the six system status buttons includes an icon representing operational status of the library's subsystems. They are located at the bottom of the Library Management Console display.

Figure 11. System Status Buttons

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If any button shows a degraded or failed state, all information reported is for the physical library only. Select the button to view additional details. For more information on the status buttons, refer to the Interpreting the System Status Buttons description that follows.

System Status at a Glance

There are three ways to obtain information about the system subcomponents:

Interpreting the System Status Buttons Reading the Library Information Panel Monitoring Library Subsystems

Interpreting the System Status Buttons

The overall system status panel is located below the library information panel. Each button represents one of the major subsystems of the physical library. Subsystem status is reported on the face of the button as Good, Degraded, or Failed.

Figure 12. Reported Statuses

To get more information about a reported status, select the appropriate button for a specific subsystem.

If the state is Good, select the button to view a full status report for all relevant subcomponents. If the state is Degraded or Failed, select the button to view a Current Problems dialog box that lists components of

the subsystem that are currently in a degraded or failed state. Follow the discussion in Displaying Service Tickets

Table 7

Control, Cooling, and Robotics subsystems all return the System Status dialog box, which contains information about them. The Drives and Connectivity subsystems return dialog boxes specific to those subsystems. Partitions return only a subset of this information.

Table 7. Information About the Physical Library Obtained From the Status Buttons

shows the information available for each subsystem of a physical library reporting a state of Good. The System,

Subsystem General Component

Information

Detailed Information

System Control Cooling Power

System Name [System ID] [System Status] Media Moves [Robot number] [Number of media moves within the history of the

Recovered Gets [Robot number] [Number of recovered gets within the history of the

Recovered Puts [Robot number] [Number of recovered puts within the history of the

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Recovered Scans [Robot number] [Number of recovered scans within the history of the

library] MCB Status [ID number] Good, Degraded Failed RCU Status [ID number] Good, Degraded Failed Vertical Motion N/A [Meters traveled within the history of the library] Horizontal Motion N/A [Meters traveled within the history of the library] Drives Drive ID Drive type World Wide Name (WWN) Firmware revision Loaded, loading, unloaded or empty Location of the drive Serial number Number of loads Vendor Write protected Compression on or off Power on or off Date and time of error Error message for each drive listed Connectivity N/A

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Working With Cartridges and Barcodes: Dell PowerVault 160T Tape Library User's Guide

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Working With Cartridges and Barcodes: Dell™ PowerVault™ 160T Tape Library User's Guide

Cartridge Handling Practice Write-Protecting Cartridges Installing Barcode Labels Using Cleaning Cartridges Managing Media

The Library Management Console unifies and simplifies cartridge loading and unloading, importing and exporting, moving and inventory. The library expands to 1344 LTO media slots, and can accommodate Fibre LTO-1 or Fibre LTO-2 cartridges. Every partition in the library must contain at least one cleaning cartridge.

Cartridge Handling Practice

To ensure the longest possible life for all of your cartridges, follow these guidelines:

Select a visible location to post procedures that describe proper media handling. Ensure that anyone who handles cartridges has been properly trained in all procedures. Do not drop or strike a cartridge. Excessive shock can damage the internal contents of the cartridge or the cartridge

case itself, making that cartridge unusable. Do not expose cartridges to direct sunlight or sources of heat, including portable heaters and heating ducts. Do not stack cartridges more than five high. The operating temperature range for LTO cartridges is 10º to 35ºC. The storage temperature range is 16º to 32ºC in a

dust-free environment with a relative humidity range between 20% and 80% (non-condensing). If a cartridge has been exposed to temperatures outside the ranges specified above, stabilize the cartridge at room

temperature for the same amount of time it was exposed to extreme temperatures or 24 hours, whichever is less. Do not place cartridges near sources of electromagnetic energy or strong magnetic fields, such as computer monitors,

electric motors, speakers, or x-ray equipment. Exposure to electromagnetic energy or magnetic fields can destroy data and the embedded servo code written on the media by the cartridge manufacturer, rendering the cartridge unusable.

Place identification labels only in the designated slot on the cartridge. If you ship a cartridge, ship it in its original packing or something stronger than that. Do not insert a damaged cartridge into a drive. Do not touch the tape or tape leader. Do not degauss a cartridge that you intend to reuse.

Write-Protecting Cartridges

All cartridges have a write-protect switch to prevent accidental erasure or overwriting of data. Before loading a cartridge into the library, make sure the write-protect switch on the front of the cartridge is positioned correctly. Slide the switch to the right to write-protect the cartridge.

For LTO cartridges, a small, orange padlock is visible when the cartridge is write-protected. See Figure 1 for the location of the switch.

Slide the switch to the left to allow the library to write to the tape.

The write-protect switch displays a black void when the cartridge permits overwriting and erasure.

Figure 1. Write-Protect Switch on an LTO-1 Cartridge

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Working With Cartridges and Barcodes: Dell PowerVault 160T Tape Library User's Guide

Installing Barcode Labels

You must apply all barcode labels to the front of the cartridge. Depending on the media type, barcode labels are either stickers that are adhered to the front of the tape cartridge or cutouts that you slide into an indentation on the front of the cartridge.

Peel off the label and place it on the cartridge. Verify that label is oriented so the numbers appear right-side up and above the barcode.

Figure 2. Applying the Barcode Label

NOTICE: Be careful not to apply barcode labels upside down.

Using Cleaning Cartridges

Most tape drives require occasional cleaning. A cleaning cartridge cleans accumulated debris from the tape drive and the read/write head.

NOTICE: You must use a separate cleaning cartridge for each partition in the library.

Backup applications or archive software applications use different techniques to automate the process of cleaning drives. These tools specify cleaning cycles based on cycle counts of the drive, drive requests, or at a regularly scheduled interval.

The cleaning process itself requires certain considerations:

Cleaning tapes must be labeled with a barcode. In some cases, specific labels have been established as industry

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Working With Cartridges and Barcodes: Dell PowerVault 160T Tape Library User's Guide

standard. For instance, the prefix "CLN" might be used to identify a cleaning tape. The library does not require a

specific content to the label and accepts conventional tape labels. Insert a cleaning tape just as you do any other data tape. For example, the most common method is by means of the

I/E station using host application control. Cleaning tapes often have limited lives that can be as few as 20 cycles. The controlling host application manages the

number of uses of a cleaning tape. Errors can occur if a tape is inserted into a drive when the tape has already been used the maximum number of times.

Export a cleaning tape just as any other data tape. The concept of physical and logical libraries must be considered when setting up cleaning procedures and methods. In

general, cleaning cartridges must be treated in the same manner as data cartridges. Any physical cartridge, cleaning or data, can only exist in one logical library. There can be no sharing of cleaning cartridges between logical libraries.

Managing Media

The Library Management Console provides you with interfaces for:

Importing and exporting cartridges Moving media from one storage location to another Loading and unloading drives Taking inventory

The following sections provide step-by-step instructions for performing these tasks.

Importing Cartridges into Partitions

When you first start using your library, open the door and manually insert as many cartridges as you plan to use directly into storage slots. The cartridges will not go back all the way if they are inserted incorrectly.

After your library is in operation, use the Import command to add cartridges without interrupting library operations. Place cartridges in the I/E station. The scanner automatically reads the barcodes on new cartridges.

1. Select a partition. To find out how to do so, refer to Selecting a Library or Partition The system prompts you to take the partition offline, if it is not currently in that state.

2. Insert a data cartridge into an appropriate I/E station. You may insert multiple cartridges up to the maximum number of slots in your I/E station.

NOTE: To see which I/E stations are associated with a particular partition, select Monitor—> I/E station.

3. Select Operations—> Import or use the Import toolbar button. A table of cartridges in the I/E station is displayed. The following information is displayed in the table:

Table 1. Information Displayed by Operations—> Import

Designation Description

Media ID Cartridge barcode. Slot The location of the cartridge. For help understanding the location designation, refer to

Understanding Location Coordinates

I/E station The number of the module. For help understanding the location designation, refer to

Understanding Location Coordinates

Magazine The number of the magazine (section) where the slot is located, numbered from the top down.

For help understanding the location designation, refer to Understanding Location Coordinates

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Results "Imported" or "Failed".

4. Select Import. The picker moves the cartridge automatically from the I/E station to the first available empty slot in that

partition. You cannot manually specify the slot.

Exporting Cartridges from Partitions

Use the Export command to take cartridges out of the partition.

1. Select a partition. To find out how to do so, refer to Selecting a Library or Partition

2. Select Operations—> Export or use the Export toolbar button. The system prompts you to take the partition offline, if it is not currently in that state. A table of cartridges in the partition is displayed.

3. Select entries in the table to designate the cartridges for export. The maximum number of cartridges available for export is displayed at the top of the table.

4. Select OK to continue. All the designated cartridges are exported into I/E station slots selected automatically by the system. Items in

the table are dynamically refreshed when the operation is complete.

Loading Drives

Use the Drives command to load drives with cartridges from the current partition.

1. Select a partition. To find out how, refer to Selecting a Library or Partition

2. Select Operations—> Drives—> Load. A media table and a drive table are displayed in the dialog box.

3. Enter a media filter, if appropriate, into the Media ID text box.

The media filter performs a search for media IDs that match a particular pattern. For example, the media filter can be set to capture media IDs beginning with the string "J00" by entering "J00*" (without the quotes).

4. Select the data cartridge to load into the drive.

NOTE: You can load only one cartridge at a time.

The parameters used to define a cartridge are media ID (barcode) and location. Location is defined as a series of coordinates representing the aisle, module, rack, section, column, and row where a cartridge is located. Refer to

Understanding Location Coordinates

The upper portion of the table, labeled Select Media shows the full slots.

5. Select the destination drive to receive the media. The lower portion of the table, labeled Select Drive is populated with empty drives.

You can select only one drive at a time.

6. Select OK to load the data cartridge into the selected drive.

Unloading Drives

Use the Unload command to rewind the cartridge in the drive, eject it, and return it to storage.

NOTE: Select a partition before you start unloading drives.

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1. Select Operations—> Drives—> Unload.

A table of media is displayed in the Unload Drives dialog box.

2. Select the drive you want to unload. You can only unload one drive at a time. Use the media filter to perform a search for media IDs that match or contain a particular pattern. The parameters used to define a cartridge are media ID (barcode) and location. Location is defined as a series of

coordinates representing the aisle, module, rack, section, column, and row where a cartridge is located. Refer to

Understanding Location Coordinates

3. Select OK to rewind the data cartridge, unload it from the drive, and return it to storage.

Moving Media

The Move Media command allows you to move media from one location to another within a partition.

NOTE: Only one cartridge can be moved at a time.

1. Select a partition. To find out how, refer to Selecting a Library or Partition.

2. Select Operations—> Move Media. The Move Media dialog box is displayed. It consists of two tables, the Select Source table and the Select

Target table. When the dialog box first appears, the Select Source table is filled with full slots and the Select Target table is

filled with empty slots. You can filter the information in the Select Source table so that only a particular cartridge or a cartridge

subgroup within a specified sublocation is displayed. Do the following as necessary:

a. Type the barcode associated with a particular cartridge into the Media ID text box. Or use the media filter

to perform a search for media IDs that match or contain a particular pattern. Select Filter.

b. Select the arrow next to the location coordinate boxes across the top of the Select Source dialog box.

Then select an appropriate number. Then select Show.

3. In the Select Source table, select the media ID for the cartridge that you want to move. You may need to scroll down to see media IDs for cartridges that are in drives or I/E stations.

4. In the Select Target table, select the destination for the media. You may need to scroll down to find appropriate drive or I/E station locations. You can limit the selection by using the sublocations listed in the Drive Type pull down: i/e station, storage, or drive.

5. To complete the operation, select OK. To close the dialog box without moving any media, select Cancel.

Inventory

The Inventory command causes the library to scan all storage locations, drives, and I/E stations. Inventory is completed automatically whenever the doors are shut. Inventories can be configured to occur whenever power is turned off and on, or by using the Inventory command. To enable automatic inventories, refer to Setting up Policies for the Physical Library

1. Log on as Administrator.

2. Select Operations—> Inventory. The Inventory dialog box is displayed.

3. Click OK.

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Configuring the Library: Dell PowerVault 160T Tape Library User's Guide

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Configuring the Library: Dell™ PowerVault™ 160T Tape Library User's Guide

After Completing the Setup Wizard Setting up Notification Selecting a Library or a Partition Specifying the Date and Time Working With Partitions Enabling Licenses Selecting a Mode Configuring Devices Setting up Network Configuration FC Host Managing Connectivity SCSI Host Setting up Policies for the Physical Library Configuring E-mail Settings

The library allows you to configure policies, e-mail, and notification mechanisms. It also allows you to configure drive, host, and media access in a partitioned environment. License keys can be upgraded at any time to provide increased storage or partition needs.

After Completing the Setup Wizard

1. Read this guide to familiarize yourself with all menus and tools from the Library Management Console.

NOTICE: If you have configured more than one partition, use the I/E station to import cartridges.

2. Make decisions based on your configuration.

3. If your host(s) are connected through the management control blade run FC Host or SCSI Host, as appropriate, to allow the library to manage your media. Refer to FC Host

4. If your host(s) are directly connected to drives, configure your third-party tape handling software.

5. Set up other users and grant them appropriate privileges. For instructions, refer to Creating User Accounts

6. Follow the instructions in Configuring E-mail Settings

NOTE: If you configured the e-mail settings in the course of installing a remote client, you do not need to

configure them again.

7. Set up notifications. For instructions, refer to Setting up Notification.

8. Install (and launch) a remote client so you can use all library features. For instructions, refer to Installing a Remote

Client.

Updating software requires a remote client connection. Saving or printing reports requires a remote client connection.

or SCSI Host.

Selecting a Library or Partition

1. Select the View menu.

2. Select the name of the library or partition to view statistics or to operate.

The physical library is listed above the dividing line Partitions are listed below the dividing line

Information about the selected library is displayed in the library information panel.

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Working with Partitions

A partition is an abstraction of a single underlying physical library that presents the appearance of multiple, separate libraries for purposes of file management, access by multiple users, or dedication to a specific host application. You can choose to run one software application in one partition, for example, and a different software application in a second partition. Partitions are also known as logical libraries.

Each partition contains the following components of the physical library:

Medium changer—the robotic assembly that shuttles removable media throughout the system. Also known as the media transport element.

I/E station—a magazine containing slots that allow removable media to be introduced into or removed from the physical library. The type of media determines the number of slots. For example, in an LTO magazine there are six slots.

Storage segment—a static column location within a section of the physical library rack that holds removable media. For more about location coordinates, refer to Understanding Location Coordinates

Drive segment—the read/write device for removable media. Also called the data transport element.

A partition consists of, at minimum, one storage segment and one drive. Neither the storage segment nor the drive can be shared with another partition. Each partition is specific to a media type (for example, LTO-1, LTO-2) and a drive interface (for example, Fibre). The magazines in an I/E station can be shared by up to four partitions. Only components belonging to the same media class can be assigned to a partition. The maximum number of partitions is limited to the lesser of the number of drives available in the physical library (assuming there are at least as many storage slots), or 16.

Configuration controls such as FC Host and SCSI Host provide the means to permit host access to a particular partition. Multiple hosts can share a single partition or a partition can be restricted to one exclusive host.

The host applications control access to elements within the shared partition. When the hosts are connected directly to the drives, this is true exclusively. When the hosts connect through the MCB or an I/O blade, the library also has access to partition elements, such as drives, media, etc. Multiple applications may each have a partition assigned to them. Each application uses its partition as if it were a dedicated physical library.

Creating Partitions

1. Log on as Administrator.

2. If you are not already working from the physical library, select it from the View menu. Refer to Selecting a Library or

Partition.

3. Select Setup—> Partitions.

NOTE: Be sure that you have adequately planned for the number of partitions that you want to configure.

The Partitions dialog box is displayed. Your library comes with one partition already configured. You must delete the existing partition before you can

create others.

NOTICE: Whenever an existing partition is deleted, extreme care must be taken to recreate a partition

that includes the same media type, interface, I/E station magazines, and a host at the same LUN, for the host application to have access to previously written data.

4. Select the existing partition, and then select Delete. If the partition is online, you will be asked whether or not it can be taken offline.You must answer Yes to

continue the deletion process. The selected partition is deleted and the Partitions dialog box is refreshed. The Create button becomes

available.

5. Select Create. The Choose Creation Mode dialog box is displayed.

6. Select either Automatic or Manual. Automatic partitions are created according to the following system defaults:

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Configuring the Library: Dell PowerVault 160T Tape Library User's Guide

Media type checking is enabled

The slots for the specified media type are equally divided among the number of libraries that you have specified for a particular media type.

If you select Automatic, the Automatic Creation dialog box is displayed. Proceed to Creating Partitions Using

Automatic Mode.

If you select Manual, the Choose Partition Properties dialog box is displayed. Proceed to Creating Partitions

Using Manual Mode.

Creating Partitions using Automatic Mode

1. After completing the steps in Creating Partitions, enter the number of partitions to create in the column labeled Partitions.

The maximum number of partitions that you can enter is determined by the number of partitions you are licensed to create. Partitioning licenses are available for either one partition or 16 partitions. Refer to Enabling

Licenses.

Typically, each partition should have at least one dedicated drive. For more information about partitions, refer to

Working with Partitions

2. Select Finish to create the libraries and exit the automatic partition creation process.

Creating Partitions Using Manual Mode

1. After completing the steps in Creating Partitions, enter defining parameters into the Choose Partition Properties dialog box for the library you are creating.

Type a name into the Name box. Select a media type from the Media Type drop-down box.

NOTE: The product ID is Scalar i2000.

2. Select Next to proceed. The Choose Policy Settings dialog box is displayed.

3. Media type checking is enabled by default. When cartridges are imported or mounted, the system automatically checks the media type.

If you do not want the media type to be checked automatically when cartridges are inserted into the library, select Disable.

If you want the media type to be checked automatically when cartridges are inserted into the library, leave the selection at Enable.

4. Select Next to proceed. The Choose Resource Quantities dialog box is displayed.

5. Enter the number of elements to include in the partition by specifying three parameters:

Number of drives Number of storage slots Number of I/E magazines

6. Select Next. The Summary Information dialog box is displayed.

7. To create the partition, select Create. The Partitions - Completed dialog box is displayed.

8. Review the information to make certain it is correct.

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The partition license on the library is initially configured to allow two partitions. To create a second partition, repeat the steps of the procedure Creating Partitions Using Automatic Mode Choose Resource Quantities dialog box displays. This time it looks a little different.

The system has adjusted the number of drives, storage slots, and I/E magazines available based on your previous partition.

. After you complete Step 4, the

Deleting Partitions

NOTICE: Whenever an existing partition is deleted, extreme care must be taken to recreate a partition that includes

the same media type, interface, I/E station magazines, and a host at the same LUN, for the host application to have access to previously written data.

1. Log on as Administrator.

2. If you are not already working from the physical library, select it from the View menu. Refer to Selecting a Library or

Partition.

3. Select Setup—> Partitions. The Partitions dialog box is displayed.

4. Select the name of the partition you want to delete.

NOTE: Only one partition can be deleted at a time.

5. Select Delete.

a. If the partition is online, you will be asked whether or not it can be taken offline.You must answer Yes to

continue the deletion process. If you answer Yes, the partition is taken offline.

b. Select Delete.

The selected partition has been deleted. Repeat the process to delete another partition, or select Close.

Selecting a Mode

When you issue a command that requires the library to undergo a change in its operational status, you are always asked to confirm the change first. To find out which commands require the library to be taken offline, refer to Table 4

1. Select Operations—> Change Mode. The Change Library Mode dialog box is displayed.

2. Do one of the following:

Selecting Online sets the library within the current view to the normal operating condition. In this mode the robotics are enabled and all host commands are processed.

Selecting Offline allows you to take the current library to an offline state. Host commands are not processed. If the library is a physical library with partitions, all partitions are also taken offline. If the library is a partition, other partitions are not affected.

Selecting Shutdown allows the operator to properly shut down the library. All active commands from the host are completed, but no new commands are accepted. This option is available only when a physical library has been selected and you are working from the touch screen. All associated partitions are also shut down. After the front panel goes dark, push the Power button to turn the library off. For the location of the Power button, refer to Indicator Panel

Setting up Network Configuration

NOTE: You can configure the network only from the touch screen.

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Make certain that your library is attached to the network before you use the Network Configuration command. You must

fully understand all network issues before you change the network configuration for a working system:

1. Log on as Administrator.

2. Select the physical library. To find out how to select a particular library, refer to Selecting a Library or Partition.

3. Select Setup—> Network Configuration. The Network Configuration dialog box is displayed.

4. Make entries or changes in the text boxes, as appropriate:

If you have DHCP enabled on your network, select Enable and enter the DHCP server name in the Library Name box.

If you do not have DHCP enabled on your network, select Disable and enter the IP Address of the library in the IP Address box.

Enter the subnet mask and the IP address of the default gateway for your portion of the Ethernet network in the Subnet Mask and Default Gateway boxes, respectively.

If necessary, consult with your network administrator to verify this information.

5. Select OK.

NOTE: After you change the network configuration, the touch screen display is automatically restarted. It will take a

few minutes for the LMC to be restored to the touch screen.

Managing Connectivity

The Connectivity command on the Setup menu allows you to configure parameters for FC (Fibre Channel) connectivity. You can view the settings for SCSI connectivity.

1. Log on as Administrator.

2. Select the physical library. To find out how to select a particular library, refer to Selecting a Library or Partition

3. Select Connectivity—> Setup. The Connectivity dialog box is displayed.

4. Select a SCSI channel or a Fibre Channel, and then select Configure. If you select a SCSI channel, the SCSI Channel Parameters dialog box is displayed. If you select a Fibre

Channel, the Fibre Channel Parameters dialog box is displayed. You cannot configure settings on the SCSI Channel Parameters dialog box.

5. On the Fibre Channel Parameters dialog box, you can configure two settings for the MCB connection and all settings for I/O blade connections. Selecting Soft acts as a toggle, checking and clearing the box. If the box is unchecked, you can select a hard loop ID from the drop down list by specifying a number within the range of 0 to 125. Some operating systems require hard ID settings. Consult your service representative before making changes to this setting.

6. The default connection option mode is Loop. Other options include Loop Preferred, Point to Point, and Point to Point Preferred. Consult your service representative before making changes to this setting.

7. When you have made configuration choices, click OK. You are prompted to reset the channel. If you select Yes, the channel resets immediately. If you select No, you

must reset the channel manually, using the Reset button at the bottom of the dialog box before exiting the procedure.

If you do not reset the channel, the next time you open the Fibre Channel Parameters dialog box, your pending changes will be displayed in a sidebar.

Setting up Policies for the Physical Library

The Physical Library command allows you to configure various operating modes, including:

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Enable or disable Automatic Teach Specify whether or not the robotic assembly should be automatically calibrated and configured, if necessary, each time

the power cycles off and on. Enable or disable Automatic Inventory Specify whether or not the library should scan inventory automatically each time the power cycles off and on.

1. Log on as Administrator.

2. Select the physical library. To find out how to select a particular library, refer to Selecting a Library or Partition

3. Select Setup—> Physical Library. The Physical Library dialog box is displayed.

4. Select Enable in the Automatic Teach area to schedule automatic calibration and configuration of the robotic assembly upon power up.

Automatic Teach is disabled by default.

5. Select Enable in the Automatic Inventory area to schedule automatic inventories of library contents upon power-up. Automatic Inventory is disabled by default.

6. When you have finished configuring the parameters, select OK.

Setting up Notification

The Notification command allows you to send e-mail to specific individuals whenever certain conditions occur.

1. Log on as Administrator.

2. If you are not already working from the physical library, select it from the View menu. Refer to Selecting a Library or

Partition.

3. If you have not already configured an e-mail server, complete the steps in Configuring E-mail Settings proceeding.

4. Select Setup—> Notification. The Notification dialog box is displayed. The default notification address for Severity 1 issues is support@us.dell.com.

5. To delete an e-mail address, select the address in this dialog box, and then select Delete.

6. Select Create to enter an e-mail address. The New Email Notification dialog box is displayed.

7. Type in the e-mail address in the blank box after the words Email Address. Do not enter multiple addresses into this box. To associate more than one e-mail address with events of a particular

severity, repeat the Create process.

8. Select the severity level that will be reported. The severity levels are numbered from 1 to 5, with 5 being the least severe. If you specify level 3, notifications are not

sent for events that are associated with levels 1, 2, 4, or 5. Level 5 represents a return to "Good" from "Degraded" or "Failed."

before

Level Meaning

1 Failed 2 Degraded 3 Warning 4 Information

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5 Good

You can select multiple severity levels by holding down shift and clicking each choice.

Repeat Step 5 to Step 7 as often as necessary. Select OK on the New Email Notification dialog box. When your specifications have been completely entered, select OK on the Notification dialog box.

Specifying the Date and Time

The Date and Time command is used to set system time (if you are not using the Setup Wizard to configure your system) or to reset system time.

1. Log on as Administrator.

2. If you are not already working from the physical library, select it from the View menu. Refer to Selecting a Library or

Partition.

3. Select Setup—> Date and Time. The Date and Time dialog box is displayed.

4. In the Date and Time dialog box, set the following parameters:

Use the pull-down menus to set the month, date, and year. Use the pull-down menus to set the hour, minute, and-because the clock is not a 24 hour clock- whether the

time is am or pm.

NOTE: Use Greenwich Mean Time.

5. Select OK.

Enabling Licenses

The Licenses command is used to enable specific features:

Scalability You can scale from 100 to 1344 LTO cartridges and up to 48 LTO drives by simply using a new software key. These

numbers vary by drive type. Partitioning The number of partitions is limited to the number of drives available in the physical library (assuming there are at least

as many storage slots), or 16.

1. Log on as Administrator.

2. If you are not already working from the physical library, select it from the View menu. Refer to Selecting a Library or

Partition.

3. Select Setup—> Licenses. The Licenses dialog box is displayed. Licensed features are shown with the status and expiration date for each feature.

4. Enter the appropriate license key into the text box after Enter License Key.

5. Select OK.

Configuring Devices

The Setup—> Device command allows you to change the way system components are mapped.

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The IDs command is available from the physical library. Use this to set the Loop ID of a drive. All hosts viewing the drive will

see the same Loop ID associated with the drive. FC Host and SCSI Host are available from the partition. Use them to configure access to partitions on a per-host basis. If

you have connected your host to either the FC port or the SCSI port on the MCB, you must map the appropriate partitions with either FC Host or SCSI Host. If you have connected your hosts directly to the drives, use the third-party software of your choice to manage your media from the host itself.

If you have not otherwise restricted access, FC Host has full control of all LUNs on all FC and SCSI channels. Each FC host can be configured to access a maximum of 255 LUNs, up to an overall system total of 2048.

If you have not otherwise restricted access, SCSI Host has full control of all LUNs on all FC and SCSI channels, up to an overall system total of 2048. SCSI hosts can configure access at the LUN-level for an overall system total of up to 2048 LUNs.

Setting Device IDs

From a partition you can change the Loop ID for a Fibre-attached drive. For example, the default Loop ID for a drive that you are installing may conflict with the assigned Loop ID of an existing drive. You may be using an application that expects to communicate with a device at a specific Loop ID, but that ID may already have been configured for use in another partition. Use the IDs command on the Device submenu to correct these situations.

1. Log on as Administrator.

2. If you are not already working from a partition, select it from the View menu. Refer to Selecting a Library or Partition

3. Select Setup—> Device—> IDs.

The Device IDs dialog box is displayed.

Figure 1. Device IDs Dialog Box

The drive shown in Figure 1 is in the topmost of the twelve drive bays in a control module. See Figure 2. To better understand location coordinates, refer to Understanding Location Coordinates

Figure 2. Drive Position (1,1,1,12,1,1)

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4. To specify a particular ID for an FC drive, select a new FC ID number by using the arrow beside the New ID box. or select the check box in front of Soft to automatically assign an FC ID.

5. Select Set.

FC Host

The FC Host feature allows an FC-attached host to create a virtual private remapping of available LUNs.

NOTE: Use FC Host to map partitions when a Fibre Channel host is connected to the MCB.

Depending upon host operating system constraints, it may be necessary to reboot or reconfigure a host as a result of device map changes resulting from using FC Host.

1. Log on as Administrator.

2. If you are not already working from the physical library, select it from the View menu. Refer to Selecting a Library or

Partition.

3. Select Setup—> Device—> Access—> FC Host. A dialog box is displayed. Long strings may not be visible at first, but the FC Host dialog box is sizeable.

NOTE: If you do not have an Fibre Channel host connected to the library, the FC Host command is not

available.

The host's port, blade, and WWN (World Wide Name) are displayed.

4. Select an FC host to configure.

5. With the host selected, select LUN Mapping. The dialog box in Figure 3

the Show Details view displayed in Figure 5 serial number of the logical library are shown in the Device column. In the default view, only the names of available partitions are shown in the Device column. LUN spaces from 0-255 are always available in the LUN/Device column, no matter what view you have chosen.

is displayed. In Figure 3 you can see the default view. Compare the default view to

. In the Show Details view, the name, product ID, vendor ID, and

In Figure 3 heavy black type in the Device column. Partitions are treated by the system as devices. You must drag a partition to the LUN/Device column for the Library Management Console to manage it and its media. In this example, the control LUN has already been remapped as shown in heavy black type in the LUN/Device column.

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In Figure 4 all devices have been manually mapped. The new map locations appear in heavy black type in the LUN/Device column. The previous (default) device map position of a remapped device is shown in gray type in the Device column.

Figure 3. FC Host LUN Mapping Dialog Box (Default View)

6. Drag and drop the devices from the Device column to the appropriate LUN assignment in the LUN/Device column.

7. Select OK to save the mapping. The FC Host map is automatically saved as part of the configuration.

Figure 4. FC Host Devices Mapped (Default View)

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Figure 5. FC Host LUN Mapping Dialog Box (Show Details View)

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When a device has been mapped, it is still listed, though unavailable, in the Device column.

In Figure 4 the LUNs are not currently available for mapping, because they have already been mapped into the LUN/Device column. The device that was formerly found at assigned LUN 3 is now found at assigned LUN 1. Drag it back into the Device column to make it available for re-mapping.

Setting the View for the FC Host Device Column

Select the View menu on the FC Host dialog box. If you want to see product details, select the box in front of Show Details. If you want to see only the names of the devices available for mapping, select Show Details again to toggle

the display back to the default.

Modifying FC Host settings

FC hosts can be reconfigured without powering down the system.

1. With the host selected in the FC Host dialog box, select Modify. The Host Configuration dialog box is displayed.

2. Change the Name, Type, or Port. You can not change the WWN.

3. Select the OK button to keep the changes you made.

SCSI Host

The Library Management Console SCSI Host feature allows a SCSI-attached host to create a virtual private remapping of available LUNs.

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NOTE: Use SCSI Host to map partitions when a SCSI host is connected to the MCB.

Before you map devices using SCSI Host, you must configure system components appropriately.

1. Log on as Administrator.

2. If you are not already working from the physical library, select it from the View menu. Refer to Selecting a Library or

Partition.

3. Select Setup—> Device—> Access—> SCSI Host. The SCSI Host dialog box is displayed.

4. Select a SCSI port to configure.

5. With the port selected, select LUN Mapping. The SCSI Host Map dialog box is displayed.

Figure 6. SCSI Host Map Dialog Box (Default View)

6. Drag the partitions that you want the SCSI host to manage from the Device column to the ID/LUN/Device column. In Figure 6

connection are shown. Compare this view to the Show Details view displayed in Figure 7 view, partition name, product ID, vendor ID, serial number, and the SCSI ID of the host connection are shown.

In Figure 8 ID/LUN/Device column. The previous (default) device map position of a mapped device is shown in gray type in the Device column. In Figure 6 map position appears in heavy black type in the Device column. The control LUN and the "LTO1" partition have been mapped in Figure 6

7. Drag and drop the devices from the Device column to the appropriate LUN assignment in the ID/LUN/Device column.

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you can see the default view. In the default view, only partition names and the SCSI ID of the host

. In the Show Details

all devices have been manually mapped. The new map locations appear in heavy black type in the

, the partition (device) that has not yet been manually reassigned to a new

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The right column of the SCSI host map dialog box, labeled Device, lists all available devices. The

ID/LUN/Device column on the left provides map space for IDs 0-15 associated with the selected SCSI

Channel, and LUNs 0-7 associated with each ID. Drag and drop devices from the Device column into the boxes associated with particular LUN assignments in the ID/LUN/Device column.

Figure 7. SCSI Host Map (Show Details View)

8. Select OK to save mapping. The SCSI Host map is automatically saved as part of the configuration.

Modifying SCSI Host Mapping

When a device has been mapped, it is still listed, though unavailable, in the Device column.

In Figure 8 some LUNs are not currently available for mapping, because they have been mapped into the

ID/LUN/Device column already. Drag them back into the Device column to make them available for re-mapping.

Setting the View for the SCSI Host Device Column

Select the View menu on the SCSI Host dialog box. If you want to see product details, select the box in front of Show Details. If you want to see only the names of the devices available for mapping, select Show Details again to toggle

the display back to the default.

Figure 8. SCSI Host Devices Mapped

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Configuring E-mail Settings

The e-mail settings are used by the notification and tools features. If a problem occurs in the library, you can have an e-mail automatically sent to Dell Support or you can have problem details sent to yourself or to others.

1. Select Setup—> Email Configuration. The Email configuration dialog box is displayed.

2. Enter the following information into the Email Configuration Settings dialog box:

SMTP Server (for example, 192.16.68.2)

NOTICE: The SMTP server must be identified by its IP address.

Account (for example, Jay.User)

NOTICE: The account specified must be a valid account at the named SMTP server.

Password (for example, passw0rd)

NOTICE: The password specified must be valid for the specified account at the named SMTP server.

Sender Address (for example, PowerVault160T@MyCompany.com)

3. Select OK.

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Running Your Library: Dell™ PowerVault™ 160T Tape Library User's Guide

Logging on Remotely Logging Off Working With User Accounts Understanding Location Coordinates

When you log on as administrator, you are responsible for setting up and managing users, managing partitions, managing the physical library, specifying notification policies, updating software, configuring access, setting the date and time, and importing, exporting, and moving media.

Logging on Remotely

If the library is already configured, you are ready to perform library management tasks. If you are standing in front of the library, refer to Logging on Locally

1. Go to Start—> Programs—> Dell—> Client .

NOTE: If you did not accept the defaults when you installed the client, you must navigate to the location

you chose.

The Connect to SNC Manager Server dialog box is displayed.

2. Enter the IP address of the library.

3. Select OK. The Library Management Console (LMC) and the PowerVault 160T Logon dialog box are displayed.

4. Enter your username and password.

5. Select OK.

6. If the library is already configured, you are ready to perform library management tasks. Initial configuration of the library requires the use of the local interface. Refer to Logging on Locally

Running the Setup Wizard

Logging off

Log off after you have completed your management session. Select Operations—>Log Off.

and then to

You can also log off by selecting the Log Off If you are managing the library from the touch screen and select the Log Off command, you will see the Log On display. To

return to library management, simply log on again. If you are managing the library from a remote client and select the Log Off command. The LMC display will close. To log

back on after this, follow the procedure in Logging on Remotely

Installing a Remote Client

toolbar button.

. For information about setting up a remote client, refer to

Working With User Accounts

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There are three user privilege levels: guest, user, and administrator. Guests see only the Library Management Console main

screen. Users are allowed to operate a partition, but cannot run diagnostic tools (which require access to the physical library), and administrator users are allowed access to the entire physical library and all of its partitions. For a summary of user privileges defined by physical library, partition, and command menu, refer to Table 4

Creating User Accounts

1. Log on as administrator.

2. If you are not already working from the physical library, select it from the View menu. Refer to Selecting a Library or

Partition.

3. Select Setup—> Users. The Users dialog box appears.

4. To create a user account, select Create. The User Account Type dialog box is displayed.

5. Enter the new user name and password.

6. Retype the password.

7. Select a privilege level. The choices are Administrator or User. For a list of commands available to the Administrator and those available to the User, refer to Table 4.

If you select the User privilege level, the Assign Partitions dialog box appears. Proceed to Step 8. If you select the Administrator privilege level, proceed to Step 9.

8. Select the library or libraries to which the user should have access, or select Select All to assign access to all listed libraries.

NOTICE: To maintain security, the administrator password should be changed during the first session

where the default admin/password account is used.

9. Select Finish to register library access decisions, or Cancel to exit without making changes. Whenever the Back button is displayed, you may use it to go back and make changes to a previous entry.

Modifying User Accounts

1. Log on as Administrator.

2. If you are not already working from the physical library, select it from the View menu. Refer to Selecting a Library or

Partition.

3. Select Setup—> Users. The Users dialog box appears.

4. Select the name of the account you wish to modify.

5. Select Modify. The User Account Type dialog box is displayed.

6. If you are changing the password, enter the new password into the Enter Password text box. If you are not changing the password, leave the Enter Password text box blank.

NOTE: Best practice is to change all account passwords periodically.

7. If you changed password, re-enter the new password into the Confirm Password text box. If you are not changing the password, leave the Confirm Password text box blank. If the privilege level is User, proceed to Step 8

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If you are not changing the privilege level, and the privilege level is Administrator, select Finish to register the

password change. To close the dialog box, select Cancel.

8. If the privilege level is set to User, the Assign Partitions dialog box opens. For a list of commands available to the administrator and those available to the user, refer to Table 4

Select Select All to assign access to all listed libraries, or select certain lines to assign access only to certain libraries.

Select Finish to register library access decisions.

Deleting User Accounts

1. Log on as Administrator.

2. If you are not already working from the physical library, select it from the View menu. Refer to Selecting a Library or

Partition.

3. Select Setup—> Users. The Users dialog box appears.

4. Select the name of the account you wish to delete.

5. Select Delete.

6. You are asked to confirm that the account should be deleted. If you do not confirm, you are returned to the Users dialog box. If you do confirm, the account is deleted, and you are returned to the Users dialog box.

7. Delete another account, or select Close.

Understanding Location Coordinates

The library uses a coordinate system that defines each element location by means of the following component designations: aisle, module, rack, section, column, and row.

Cartridge Locations

The Library Management Console uses dialog boxes like the one in Figure 1 to allow you to specify locations. These coordinates can be reported in parenthetical format, each element separated by commas. In parenthetical format, the location for the device listed in the Load Drives dialog box below would be written (1,1,2,2,2,2). This means that the device is to be found on the door side of the control module, in the second of the six rows in the second magazine from the top of column 2. In Figure 4

Figure 1. Location Coordinates Used in the Load Drives Dialog Box

this space is labeled.

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Here is the key to interpreting location coordinates.

Aisle

The designation for the aisle is always "1" for the library, because there is only one aisle.

Module

The designation for the module is based on the sequential numbering of the modular components. For a library consisting of a single control module, the module or "frame" is "1." As you add expansion modules, the numbering increments by one for each expansion module. A library that contains one control module and all three expansion modules has four total module locations. Refer to Table 1

Table 1. Module Numbering

1 1- 4

Aisle Module Rack Section Column Row

Rack

The designation for the rack is based on the distinction of door-side versus drive-side. The rack on the drive-side of the library is "1." The rack on the door-side is "2." Refer to Table 2

Table 2. Rack Numbering

1 1- 4 1 - 2

Aisle Module Rack Section Column Row

Figure 2. Rack Numbering

and Figure 2.

Column, Section, Row

There are four columns per rack when there are no I/E stations or drives in the module. When there are drives or I/E stations, there are only two full columns and a partial column of storage per rack. Compare Figure 3 drive-side rack, section "6" is reserved for the middle x-axis rail, and this section is designated as column "1" across the entire width of the rack.

, Figure 4, and Figure 6. On a

Columns are numbered from left to right as you face the rack. There are ten storage sections per door-side column and nine storage sections per drive-side column. Storage sections are numbered from the top down. The number of rows per section varies per media type. One storage section is equal to one magazine. An LTO storage

magazine, for example, consists of slots for six cartridges. Hence, there are six rows per section in a library configured for LTO.

Table 3. Storage cell location coordinates

1 1-4 1-2 1-10 1-4 1-6

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Aisle Module Rack Section Column Row

Figure 3. Door-side Location Coordinates for a Unit Without an I/E Station

Figure 4. Door-side Location Coordinates for a Unit With an I/E Station

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Tape Drive Location Coordinates

The designation for drives is based on the position of the drive in the module and section.

Tape drives are always in rack "1", column "1" of a particular module. Columns are read from left to right as you face the rack. The number of drive sections in a rack varies per media type. Full height drives, like LTO, have twelve sections. All

drives are in row "1" of the relevant section. The library can accommodate two six-drive LTO drive clusters per rack.

The number of drives in a drive cluster varies by drive type. Drive number "1" is in the lowest section of the lower drive cluster. Drives are numbered from bottom to top. Figure 6

calls out the physical location of drive 9, which is the last of the drives cited in the Move Media dialog box shown in

Figure 5

Figure 5. Location Coordinates for Drives

. Compare with Table 4.

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Table 4. Drive Numbering

1 1-4 1 1-12 1 1

Aisle Module Rack Section Column Row

Figure 6. Drive-side Location Coordinates

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Frequently Asked Questions: Dell PowerVault 160T Tape Library User's Guide

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Frequently Asked Questions: Dell™ PowerVault™ 160T Tape Library User's Guide

Where do I find cabling instructions? What is a partition? After installation, what do I do? Where can I find the serial number? Where are error messages defined? How many characters can be on the barcode? How do I upgrade software? What barcode formats are supported? How do I clean a drive? What do I do if I lose my password? How do I know when the drives need cleaning? What do I do if I lose power during a backup?

Here are answers to some of the questions most commonly asked about operating the library.

Where do I find cabling instructions?

Cabling instructions are covered in the Getting Started section of this guide.

After installation, what do I do?

Follow the instructions in Logging on Locally and Running the Setup Wizard.

Where are error messages defined?

The Service Wizard walks you through any reported errors and even tells you when you should be Getting Help from Dell Support.

How do I upgrade software?

Refer to Updating the Software. Your service representative will show you where to find a file containing updates to software or firmware for the drives,

robotics control unit (RCU), library management module (LMM), management control blade (MCB), and Library Management Console. Once you point the Update Software tool at the correct file, the MCB will update all appropriate components.

How do I clean a drive?

Use your backup software to clean the drives. For detailed instructions, refer to Using Cleaning Cartridges.

How do I know when the drives need cleaning?

The host application will tell you. Refer to Using Cleaning Cartridges.

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What is a partition?

A partition is an abstraction of an underlying physical library that will be considered a different personality, capacity, or both to a host. It is a collection of real physical elements, combined to create a grouping that is different from the physical library, and is often dedicated to a single host application. Another term for partition is "logical library." For a more detailed discussion, read Working with Partitions

. To learn how to create a partition, go to Creating Partitions.

Where can I find the serial number?

The serial number is displayed in the second column of the first line output by Monitor—> System. Use the serial number when Getting Help

from Dell Support.

How many characters can be in the barcodes?

The library reads barcodes up to 16 characters. For more about barcodes, refer to Barcode Requirements.

What barcode formats are supported?

Cartridges must have an external barcode label that is machine-readable to identify the volume serial number. A barcode must use only uppercase letters A to Z and/or numeric values 0 to 9. The library currently supports Code 39 type barcode labels. For more about barcodes, refer to Barcode Requirements

What do I do if I lose my password?

Contact Dell Support for instructions to reset the password. Refer to Getting Help.

What do I do if I lose power during a backup?

Because your system contains redundant power supplies, it is unlikely that power will ever be completely unavailable to the library. However, the library should recover even if power does go out completely during a backup. If power remains off, press the Power button and leave it in the off position until a reliable power source is obtained. Once the power to the library is turned back on, the library will recover. You will need to re-run the backup using your application software.

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Maintaining Your Library: Dell™ PowerVault™ 160T Tape Library User's Guide

Monitoring Library Subsystems Maintenance Actions for all Users Maintenance Actions for Administrative Users

The Dell PowerVault 160T provides advanced system monitoring and alerting mechanisms without the use an external troubleshooting framework. Events provide data that provides operational feedback and guides service technicians through diagnoses and corrective actions that can be taken before a problem can interfere with a backup.

The Monitor menu displays detailed information about the system, the drives, connectivity, the I/E stations, slots, and media. The Tools menu allows administrators to test the drives, to capture a snapshot, to update software, and to calibrate and configure the robot. The Service Wizard on the Tools menu is a troubleshooting tool available to administrative users. For information about its use, refer to Troubleshooting

Monitoring Library Subsystems

The library allows you to get detailed status information grouped by one of six different menus:

System Drive Connectivity I/E station Slots Media

You can also use the system status buttons to obtain this information. Refer to System Status Buttons

Monitoring System Status

Use the Monitor—> System command to display status information for various components.

1. If you have created a partition, use the View menu to select the appropriate library or partition. To find out how to do so, refer to Selecting a Library or Partition

2. Select Monitor—> System. The System Status dialog box is displayed. For each component you can view: the component's name, its ID, and its status. Table 1

listed in the dialog box.

explains the items

Table 1. Monitor—> System Dialog Box Output

Description ID Description

Library [Serial number] Online/Offline Media Moves [Robot number, if

available]

Recovered Gets [Robot number, if

available]

Recovered Puts [Robot number, if [Number of recovered puts within the history of the library

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[Number of media moves within the history of the library]

[Number of recovered gets within the history of the library]

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available]

Recovered Scans [Robot number, if

available] MCB Status [Serial number] Good, Degraded, Failed RCU Status [Serial number] Good, Degraded, Failed Vertical Motion N/A [Number of meters traveled within the history of the

Horizontal Motion

Recording the information in the display

1. Select Send at the bottom of the System Status dialog box. The Email, Save, or Print Table dialog box is displayed.

2. Do one of the following:

Enter the e-mail address for a recipient into the text box after e-mail, then select OK.

NOTE: If you have not previously configured e-mail settings, go to Configuring E-mail Settings. Then

return to this section.

Enter a filename into the text box after the Save option. Use the file browser to save to the location you want. Select Print.

N/A [Number of meters traveled within the history of the

[Number of recovered scans within the history of the library]

library]

NOTE: You can e-mail, save, and print from a remote client. You can only e-mail from the local client.

3. Select OK to send.

Monitoring Drive Status

Use the Monitor—> Drives command to display detailed information about the tape drives in the currently selected partition. If you are working in the physical library, status information for all drives is displayed.

1. If you have created a partition, use the View menu to select the appropriate library or partition. To find out how to do so, refer to Selecting a Library or Partition

2. Select Monitor—> Drives. The Drive Status dialog box is displayed. For each drive you can view: the drive type, WWN, firmware level, loaded or not loaded, location, serial number,

and vendor. Table 2

Table 2. Monitor—> Drives Dialog Box Output

Description Definition Type Drive type WWN For a Fibre drive, the WWN

defines the parameters used in the dialog box.

Firmware level Drive firmware Loaded Current state of drive: loaded, loading, unloaded, or empty Location Refer to Understanding Location Coordinates Serial number Drive serial number Vendor Drive vendor

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Location Blade

Recording the information in the display

1. Select Send at the bottom of the Drive Status dialog box. The Email, Save, or Print Table dialog box is displayed.

2. Do one of the following:

Enter the e-mail address for a recipient into the text box after Email, then select OK.

NOTE: If you have not previously configured e-mail settings, go to Configuring E-mail

Settings. Then return to this section.

Enter a filename into the text box after the Save option. Use the file browser to save to a location different from the default. The default location is \SNC Manager\app\Client.

Select Print.

NOTE: You can e-mail, save, and print from a remote client. You can only e-mail from the

local client.

3. Select OK to send.

Monitoring Connectivity

Use the Monitor—> Connectivity command to display status information about the I/O blades or the FC and SCSI connections on the MCB.

1. If you have created a partition, use the View menu to select the appropriate library or partition. To find out how to do so, refer to Selecting a Library or Partition

2. Under Monitor—> Connectivity there are three choices: IO Blade, SCSI Channel, and Fibre Channel. The IO Blade is not available.

If you choose SCSI Channel, the SCSI Channel Status dialog box is displayed. For an explanation of the data elements that are included, refer to Table 4

Table 4. Monitor—> Connectivity—> SCSI Channel Dialog Box Output

Description Definition Port Index Port number Location Blade Port Mode Target or Initiator Status Operational, Lost Sync Host ID SCSI ID Termination Terminated or Not Terminated Alternate ID Alternate SCSI ID

Bus Reset Bus configured to reset on power up or not

If you choose Fibre Channel, the Fibre Channel Status dialog box is displayed. For an explanation of the data elements that are included, refer to Table 5

Table 5. Monitor—> Connectivity—> Fibre Channel Dialog Box Output

Description Definition Port Index Port number

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Port Mode Target or Initiator Status Operational, Lost Sync WWPN World Wide Port Name Loop ID If connection is arbitrated loop, the loop ID Connection Loop, Point to Point, Loop Preferred, Point to Point Preferred Speed 1 Gb/s, 2 Gb/s, or Auto

Monitoring I/E Station Status

Use the Monitor—> I/E Station command to display detailed information about the I/E stations in the currently selected partition. If you are working in the physical library, status information for all I/E stations is displayed.

1. If you have created a partition, use the View menu to select the appropriate library or partition. To find out how to do so, refer to Selecting a Library or Partition

2. Select Monitor—> I/E Station or use the I/E toolbar button. The I/E Station Status dialog box is displayed. You can view the following for each I/E station: the I/E station number, magazine number, media ID, and slot

type. Table 6

explains the information that the dialog box displays.

Table 6. Monitor—> I/E Station Dialog Box Output

Table Label Definition I/E Station

number Magazine number I/E station magazines are numbered from top to bottom. Media ID The I/E station barcode. Slot Type Media type, for example, LTO.

The I/E station number is the same as the control module or expansion module that contains it.

Recording the Information in the Display

1. Select Send at the bottom of the I/E Station Status dialog box. The Email, Save, or Print Table dialog box is displayed.

2. Do one of the following:

Enter the e-mail address for a recipient into the text box after Email, then select OK.

NOTE: If you have not previously configured e-mail settings, go to Configuring E-mail Settings. Then

return to this section.

Enter a filename into the text box after the Save option. Use the file browser to save to a location different from the default. The default location is \SNC Manager\app\Client.

Select Print.

NOTE: You can e-mail, save, and print from a remote client. You can only e-mail from the local client.

3. Select OK to send.

Monitoring Slot Status

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Use the Monitor—>Slots command to display detailed information about the slots in the currently selected partition. If you

are working in the physical library, you can view status information for all slots. Because the number of slots in a physical or partition can be quite large, you can select a subset of the available slots.

1. If you have created a partition, use the View menu to select the appropriate library or partition. To find out how to do so, refer to Selecting a Library or Partition

2. Select Monitor—> Slots. The Slots Status dialog box is displayed. For each slot, you will see a media ID, location, the slot type and the number of times the robot has put a

cartridge in the slot. Table 7

Table 7. Monitor—> Slots Dialog Box Output

Description Definition Media ID The slot barcode Location Refer to Understanding Location Coordinates Slot Type Media type, for example, LTO # Puts [Number of puts within the history of the library]

explains the information that the dialog box displays.

Selecting a Subset of Slots

The top of the Slots Status dialog box contains scroll boxes you can use to remove slots from the status list. This area is labeled Filter.

1. To specify a particular location, select the arrows beside the boxes associated with the different components of the location coordinates. The default selection is All.

For example, changing the Module to 1 and the Rack to 1 in the Location row limits the selection to the drive side rack of the control module. For more information, refer to Understanding Location Coordinates

Changing the Slot Type to a specific media type limits the selection to the specified media type. Changing the State to Occupied or Empty limits the selection to slots in the specified state.

2. Select Show.

Recording the Information in the Display

1. Select the Send button in the Filter area of the Slots Status dialog box. The Email, Save, or Print Table dialog box is displayed.

2. Do one of the following:

Enter the e-mail address for a recipient into the text box after Email, then select OK.

NOTE: If you have not previously configured e-mail settings, go to Configuring E-mail Settings. Then

return to this section.

Enter a filename into the text box after the Save option. Use the file browser to save to the location you want. Select Print.

NOTE: You can e-mail, save, and print from a remote client. You can only e-mail from the local client.

3. Select OK to send.

Monitoring Media Status

Use the Monitor—> Media command to display detailed information about the media in the currently selected partition. If

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you are working in the physical library, you can view status information for all media. Because the number of media in a

physical or partition can be quite large, you can select a subset of the available slots.

1. If you have created a partition, use the View menu to select the appropriate library or partition. To find out how to do so, refer to Selecting a Library or Partition

2. Select Monitor—> Media. The Media Status dialog box is displayed. For each cartridge, you can view: media ID, media type, the location, and the number of mounts. Table 8

explains the information that the dialog box displays.

Table 8. Monitor—> Media Dialog Box Output

Description Definition Media ID The cartridge barcode Media Type A format/size of media, for example, LTO

Location Refer to Understanding Location Coordinates # Mounts [Number of mounts within the history of the library]

Selecting a Subset of Media

The top of the Media Status dialog box consists of scroll boxes that can be set to filter out media for which you do not want to check status. This area is labeled Filter.

1. Do one of the following things:

Type the barcode associated with a particular cartridge into the Media ID text box. Or use the media filter to perform a search for media IDs that match or contain a particular pattern. For, the media ID filter could be set to "J00*" (without the quotation marks) to produce a list of cartridges containing the string "J00" in their barcodes.

To limit the selection to the specified media type, select the arrow beside the Media Type scroll box. Select a number to replace the default value.

2. Select Show.

Recording the Information in the Display

1. Select the Send button in the Filter area of the Slots Status dialog box. The Email, Save, or Print Table dialog box is displayed.

2. Do one of the following things:

Enter the e-mail address for a recipient into the text box after Email, then select OK.

NOTE: If you have not previously configured e-mail settings, go to Configuring E-mail Settings. Then

return to this section.

Enter a filename into the text box after the Save option. Use the file browser to save to the location you want. Select Print.

NOTE: You can e-mail, save, and print from a remote client. You can only e-mail from the local client.

3. Select OK to send.

Maintenance Actions for All Users

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If you are experiencing system problems, make a quick check of subsystems and components before looking for a service

ticket or Getting Help from Dell Support. Your service representative may ask you to check these things or—if you are the administrator—you may be asked to run a diagnostic procedure, or upload new software. For details about diagnostic procedures and software uploads, refer to Maintenance Actions for Administrative Users

Is the Front Door Closed?

Library operations are taken offline when the front door is opened. If library operations have stopped, first make sure that the front door is shut and the Robotics Enabled indicator is solid green.

Is a Cartridge Lodged in the Library?

It is very unlikely that a cartridge will be lodged in the robot. If this happens, open the door and pull the cartridge out. It is also very unlikely that a cartridge will become lodged in a drive. If this happens, it is not difficult to remove it.

Removing a Cartridge Lodged in a Drive

1. Open the door.

2. Press the blue button on the drive.

3. If the cartridge was not ejected, follow the instructions from the drive manufacturer.

Is a Cartridge Old?

Cartridges can be come old and less dependable. If you are having problems reading, writing, or otherwise using a cartridge, refer to the following list of potential courses of action.

Use Monitor—> Media to check the number of mounts for the cartridge, and compare it to other cartridges in the system. If it has been used excessively, replace it with a new cartridge.

Try using the cartridge in a different drive. Use Tools—> Drives to check the error count. If it continues to increase, replace the old cartridge with a new cartridge.

If you have received a message about read/write failures, first copy the data from the failing cartridge then replace it with a new cartridge.

Do you Need to Cycle Power?

If library firmware seems to be at fault, the robot will not move, or a circuit board has gone down, try recycling power to the library.

1. Log in as Administrator.

2. Select Operations—> Change Mode.

NOTICE: Do not power cycle the library for a drive problem. Use Tools—> Drives to power cycle the

drive.

3. Select Shutdown.

4. Once the touch screen display is dark, press the Power button.

5. Press the Power button again to restart.

Maintaining the Air Filter

Each control and expansion module contains two air filters, one at the top and one at the bottom of the front door. The total number of tape drives and the operating environment significantly affect the rate at which debris accumulates in the filter.

When the the maximum number of tape drives are contained in a library that is operating in a normal data center environment, you should check the filters every two years. If dust and debris are visible on the inlet side of the filter, use

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water and a mild soap to clean the air filters. The materials in the filter should last the life of the product. However, if

abnormal contamination occurs, replacement filters are available. Please contact your service representative to order.

Maintenance Actions for Administrative Users

Administrative users have access to the commands on the Tools menu. Use this menu to test the drives, as well as to capture a snapshot, to update software, and to use the Teach tool. The Service Wizard on the Tools menu is a troubleshooting aid. For information about its use, refer to Troubleshooting

Configuring and Testing Drives

The Drives command on the Tools menu allows you to reset drives.

1. Log in as Administrator.

2. Use the View menu to select the physical library. To find out how to do so, refer to Selecting a Library or Partition.

3. Select Tools—> Drives. The Drives dialog box is displayed. In it each drive is characterized by its state, its media type, and its location.

If the current library is a physical library, you will be able to filter for media type.

4. Select the drive that you want to reset, reconfigure, or identify.

5. Perform one of the operations described in the following table.

Table 9. Tools—> Drives Dialog Box Settings

Command Group

Settings Configures

Configure

Control Power

Reset

Vary Off Causes the dialog box to display the current state of the drive and toggle it to the

Identify Causes the LEDs on the drive to flash, so that you can identify it. Self Test The test suite is not currently available.

Generally, try to reset the drive before cycling power to the drive.

6. To close the dialog box, select Cancel.

Command Description

Configures speed of LTO-2 FC drives. The choices are 1 Gb/sec, 2 Gb/sec, and

Speed

Port Mode

Cycle

Drive

Auto. Configures port mode of LTO-2 drives. The choices are N_Port (not loop capable),

NL_Port (loop capable) and Auto. Causes power to be removed from and then restored to the drive.

Causes the drive to refresh without cycling the power.

other state every time you select the Vary Off button. Use this setting when you hot swap drives.

Getting Details about Drive Test Errors

The tests you run from the Tools menu look for error conditions in the library system. System status buttons report information when an error condition occurs.

To see details about reported errors select Tools—> Service. For more information, refer to Troubleshooting

Capturing a Snapshot

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The Capture Snapshot command allows you to obtain and preserve detailed information about the state of the entire system. By default, information is collected about all system components.

1. Log on as Administrator.

2. Use the View menu to select the physical library. To find out how to do so, refer to Selecting a Library or Partition

3. Take the physical library offline. For instructions, refer to Selecting a Mode

4. Select Tools—> Capture Snapshot. The Capture Snapshot dialog box is displayed.

5. Select the components for which you want detailed status information. The choices are:

All (this is the default choice) MCB RCU All I/O blades

6. To close the dialog box without getting the report, select Cancel.

Recording the Information in the Snapshot

1. Select Send at the bottom of the Capture Snapshot dialog box. The Email, Save, or Print Table dialog box is displayed.

2. Do one of the following things:

Enter the e-mail address for a recipient into the text box after Email, then select OK. The e-mail address for technical support at Dell is support@dell.us.com.

NOTE: If you have not previously configured e-mail settings, go to Configuring E-mail Settings. Then

return to this section.

Enter a filename into the text box after the Save option. Use the file browser to save the file to the location you want.

NOTE: You can e-mail and save from a remote client. You can only e-mail from the local client.

3. Select OK to send, or Cancel to quit the Email, Save, or Print Table dialog box.

4. Select Close to exit the details dialog box and Close again to exit the status dialog box for the degraded or failed component.

Updating the Software

NOTE: You can upload software only from a remote console.

You can update firmware, software, or microcode for library components by using the Update Software command. Your service representative will provide you with the update file. You can load the file onto a remote system in your LAN, or the service representative can connect to the library by using the Ethernet connector on the MCB. The update file is composed of code updates for one or all of the following components:

Drive sled firmware RCU firmware MCB firmware I/O blade firmware SNC Manager software

After you point the file browser at the file update package, the program deposits the package in a predetermined location in

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the management control blade (MCB) file structure. The MCB then distributes the various components of the update package

to the proper library subcomponents.

1. Log on as Administrator.

2. Use the View menu to select the physical library. To find out how to do so, refer to Selecting a Library or Partition.

3. Select Tools—> Update Software. You are prompted to take the library offline.

4. If you are ready to proceed, select Yes. If you are not ready to proceed, select No. If you select Yes, the Update Software file browser is displayed. The browser window defaults to a search for files with the extension .rpm.

5. Point the file browser at the location where the .rpm file is located.

6. Select Select to load the software. An .rpm file installer will open and component files in the .rpm package will be directed to the correct library subcomponents.

When the update is finished, the system restarts automatically. After the system has restarted, it begins discovering SAN components, drives, and blades.

7. When the discovery is completed, put the physical library back online. For instructions, refer to Selecting a Mode

8. Select Help—> About.

9. Verify that the update version in the About Dell PowerVault 160T window matches the version of software that you just loaded.

If the displayed update version is not correct, contact your service representative.

Running the Teach Test

The Teach test configures or calibrates the library. When the library is first powered on the gripper moves to the home position, which it identifies as being at X-Y coordinate

position 0,0. It then moves to a magazine at the top and a magazine at the bottom on each side of each frame, and stores those positions in coordinates relative to the 0,0 position. Calibration is not performed again automatically.

The Calibrate option of the Teach Test routine provides your library with fresh calibration information. After calibration, the gripper moves to each storage magazine, I/E magazine, and drive in the library and stores information about them as part of configuration. Configuration is not performed again automatically. The Configure option of the Teach Test routine provides your library with fresh configuration information.

After calibration and configuration, the gripper scans all media in all the storage and I/E locations to build an inventory. Use the Physical Library command on the Setup menu to disable or enable automatic inventory on startup. For more information on this command, refer to Setting up Policies for the Physical Library

Reconfiguring the Library

1. Take the physical library offline. For instructions, refer to Selecting a Mode.

2. Select Tools—> Teach. The Teach Test dialog box is displayed. The default choice is Configure.

3. Select Start. Test results are displayed in the Results text box when the test is finished.

4. Select Cancel to close the dialog box.

5. For information about reported errors, proceed to Troubleshooting

Calibrating the Library

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1. Take the physical library offline. For instructions, refer to Selecting a Mode.

2. Select Tools—> Teach. The Teach Test dialog box displays. The default choice is Configure.

3. Select Calibrate.

4. Select Start. Test results are displayed in the Results text box when the test is finished.

5. Select Cancel to close the dialog box.

6. For information about reported errors, proceed to Troubleshooting

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Troubleshooting: Dell™ PowerVault™ 160T Tape Library User's Guide

Displaying Service Tickets Getting Problem Details

The Service wizard shows you service tickets and walks you through the actions that you need to take to restore library functionality. You must initiate the Service wizard manually. In most cases, the Service wizard will point you to the specific FRU that needs servicing and/or replacing.

Displaying Service Tickets

When errors occur in the library, the system status buttons display the component as either degraded or failed. You can view the ticket associated with a specific group by pressing the button, or you can pull up a listing of all the tickets using the following procedure.

NOTE: Only service representatives and administrators can see service tickets. When a service ticket is active, users

and guests cannot use the Library Management Console.

Use the following procedure to see the entire problem history list.

1. Select Tools—> Service or use the Service button on the toolbar. The Service Wizard dialog box is displayed.

2. Choose either Fix Current Problems or See Problem History List.

Retrieving problem tickets can take some time. If service representatives ask you to send problem details, select the problem and then refer to the instructions in E-mailing,

Printing, or Saving the Information in the Detail.

Getting Problem Details

If you want to see problem details, select a problem and then select See Details. The Problem Details dialog box is displayed. This ticket will be closed automatically when the problem is resolved. If you want to close it manually, do so by selecting Close Ticket.

The system can issue a report for you about a problem that has occurred more than once. To see a report about this problem, select Reports. Available reports are listed in the Reports dialog box.

Information in the report includes the reason for the problem, the recommended action, and when the problem occurred. Each reports relates to a single system group. If a ticket is closed and the identical problem occurs in the system within 30 minutes, the ticket is reopened.

To add a comment report to a ticket that you have viewed, cancel the report details and then select Add Comments on the

Create New Report dialog box.

E-mailing, Printing, or Saving the Information in the Detail

1. Select Send at the bottom of the status dialog box. The Email, Save, or Print Table dialog box is displayed.

2. Do one of the following things:

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Enter the e-mail address for a recipient into the text box after Email, then select OK.

NOTE: If you have not previously configured e-mail settings, go to Configuring E-mail Settings. Then return to this

section.

Enter a filename into the text box after the Save option. Use the file browser to save to a different location than the default. The default location is \SNC Manager\app\Client.

Select Print to bring up your operating system's print routine.

NOTE: You can e-mail, save, and print from a remote client. You can only e-mail from the local client.

3. Select OK to send. Select Close to exit the details dialog box and Close again to exit the status dialog box for the degraded or

failed component.

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Getting Help: Dell™ PowerVault™ 160T Tape Library User's Guide

Technical Assistance Dell Enterprise Training and Certification Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call

Technical Assistance

If you need assistance with a technical problem, perform the following steps:

1. Complete the procedures in "Troubleshooting Your System."

2. Run the system diagnostics and record any information provided.

3. Use Dell's extensive suite of online services available at Dell Support at support.dell.com for help with installation and troubleshooting procedures.

For more information, see "Online Services

4. If the preceding steps have not resolved the problem, call Dell for technical assistance.

NOTE: Call technical support from a phone near or at the system so that technical support can assist you

with any necessary procedures.

NOTE: Dell's Express Service Code system may not be available in all countries.

When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.

For instructions on using the technical support service, see "Technical Support Service

NOTE: Some of the following services are not always available in all locations outside the continental U.S.

Call your local Dell representative for information on availability.

" and "Before You Call."

Online Services

You can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access help tools and information.

You can contact Dell electronically using the following addresses:

World Wide Web

www.dell.com/ www.dell.com/ap/ (for Asian/Pacific countries only) www.euro.dell.com (for Europe only)

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www.dell.com/la (for Latin American countries)

Anonymous file transfer protocol (FTP)

ftp.dell.com/

Electronic Support Service

support@us.dell.com apsupport@dell.com (for Asian/Pacific countries only) support.euro.dell.com (for Europe only)

Electronic Quote Service

sales@dell.com apmarketing@dell.com (for Asian/Pacific countries only)

Electronic Information Service

info@dell.com

AutoTech Service

Dell's automated technical support service—AutoTech—provides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computer systems.

When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions. The AutoTech service is available 24 hours a day, 7 days a week. You can also access this service through the technical

support service. See the contact information for your region.

Automated Order-Status System

You can call the automated service to check on the status of any Dell products that you have ordered. A recording prompts you for the information needed to locate and report on your order. See the contact information for your region.

Technical Support Service

Dell's technical support service is available 24 hours a day, 7 days a week, to answer your questions about Dell hardware. Our technical support staff use computer-based diagnostics to provide fast, accurate answers.

To contact Dell's technical support service, see "Before You Call

" and then see the contact information for your region.

Dell Enterprise Training and Certification

Dell Enterprise Training and Certification is available now; see www.dell.com/training for more information. This service may not be offered in all locations.

Problems With Your Order

If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer

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assistance. Have your invoice or packing slip available when you call. See the contact information for your region.

Product Information

If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call to speak to a sales specialist, see the contact information for your region.

Returning Items for Warranty Repair or Credit

Prepare all items being returned, whether for repair or credit, as follows:

1. Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on the outside of the box.

For the telephone number to call, see the contact information for your region.

2. Include a copy of the invoice and a letter describing the reason for the return.

3. Include a copy of any diagnostic information indicating the tests you have run and any error messages reported by the system diagnostics.

4. Include any accessories that belong with the item(s) being returned (such as power cables, media such as CDs and diskettes, and guides) if the return is for credit.

5. Pack the equipment to be returned in the original (or equivalent) packing materials.

You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect-on-delivery (C.O.D.) packages are not accepted.

Returns that are missing any of the preceding requirements will be refused at our receiving dock and returned to you.

Before You Call

NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone

system direct your call more efficiently.

If possible, turn on your system before you call Dell for technical assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer system itself. Ensure that the system documentation is available.

NOTICE: Before servicing any components inside your computer, see your System Information Guide for important

safety information.

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Contacting Dell: Dell™ PowerVault™ 160T Tape Library User's Guide

To contact Dell electronically, you can access the following websites:

www.dell.com

support.dell.com (technical support)

premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business

customers, including Premier, Platinum, and Gold customers)

For specific web addresses for your country, find the appropriate country section in the table below.

NOTE: Toll-free numbers are for use within the country for which they are listed.

When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.

Country (City) International Access Code Country Code City Code

Anguilla General Support toll-free: 800-335-0031 Antigua and Barbuda General Support 1-800-805-5924 Argentina (Buenos

Aires)

International Access Code:

Country Code: 54 City Code: 11

Aruba General Support toll-free: 800-1578 Australia (Sydney)

International Access Code:

0011

Country Code: 61 City Code: 2

Website: www.dell.com.ar Tech Support and Customer Care toll-free: 0-800-444-0733 Sales 0-810-444-3355 Tech Support Fax 11 4515 7139 Customer Care Fax 11 4515 7138

E-mail (Australia): au_tech_support@dell.com E-mail (New Zealand): nz_tech_support@dell.com Home and Small Business 1-300-65-55-33 Government and Business toll-free: 1-800-633-559 Preferred Accounts Division (PAD) toll-free: 1-800-060-889

Department Name or Service Area,

Website and E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

Customer Care toll-free: 1-800-819-339 Corporate Sales toll-free: 1-800-808-385 Transaction Sales toll-free: 1-800-808-312 Fax toll-free: 1-800-818-341

Austria (Vienna)

International Access Code:

900 Country Code: 43

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Home/Small Business Fax 01 795 67605

City Code: 1

Bahamas General Support toll-free: 1-866-278-6818 Barbados General Support 1-800-534-3066 Belgium (Brussels)

International Access Code:

Country Code: 32 City Code: 2

Home/Small Business Customer Care 01 795 67603 Preferred Accounts/Corporate Customer Care 0660 8056 Home/Small Business Technical Support 01 795 67604 Preferred Accounts/Corporate Technical Support 0660 8779 Switchboard 01 491 04 0

Website: support.euro.dell.com E-mail: tech_be@dell.com E-mail for French Speaking Customers:

support.euro.dell.com/be/fr/emaildell/

Technical Support 02 481 92 88 Customer Care 02 481 91 19 Home/Small Business Sales toll-free: 0800 16884 Corporate Sales 02 481 91 00 Fax 02 481 92 99

Switchboard 02 481 91 00

Bermuda General Support 1-800-342-0671 Bolivia General Support toll-free: 800-10-0238 Brazil

International Access Code:

Country Code: 55 City Code: 51

British Virgin Islands General Support toll-free: 1-866-278-6820 Brunei Country Code: 673

Canada (North York, Ontario)

International Access Code:

011

Website: www.dell.com/br Customer Support, Technical Support 0800 90 3355 Tech Support Fax 51 481 5470 Customer Care Fax 51 481 5480 Sales 0800 90 3390

Customer Technical Support (Penang, Malaysia) 604 633 4966 Customer Service (Penang, Malaysia) 604 633 4949 Transaction Sales (Penang, Malaysia) 604 633 4955 Automated Order-Status System toll-free: 1-800-433-9014 AutoTech (automated technical support) toll-free: 1-800-247-9362 TechFax toll-free: 1-800-950-1329 Customer Care (home/small business) toll-free: 1-800-847-4096 Customer Care (med./ large business, government) toll-free: 1-800-326-9463 Technical Support (home/small business) toll-free: 1-800-847-4096 Technical Support (med./ large business, gov.) toll-free: 1-800-387-5757 Sales (direct sales—from outside Toronto) toll-free: 1-800-387-5752 Sales (direct sales—from within Toronto) 416 758-2200 Sales (federal government, education, and medical) toll-free: 1-800-567-7542

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Cayman Islands General Support 1-800-805-7541

Chile (Santiago)

Country Code: 56 City Code: 2

China (Xiamen)

Country Code: 86 City Code: 592

Sales, Customer Support, and Technical Support toll-free: 1230-020-4823

Tech Support website: support.ap.dell.com/china Tech Support E-mail: cn_support@dell.com Tech Support Fax 818 1350 Home and Small Business Technical Support toll-free: 800 858 2437 Corporate Accounts Technical Support toll-free: 800 858 2333 Customer Experience toll-free: 800 858 2060 Home and Small Business toll-free: 800 858 2222 Preferred Accounts Division toll-free: 800 858 2062 Large Corporate Accounts GCP toll-free: 800 858 2055 Large Corporate Accounts Key Accounts toll-free: 800 858 2628 Large Corporate Accounts North toll-free: 800 858 2999 Large Corporate Accounts North Government and Education toll-free: 800 858 2955 Large Corporate Accounts East toll-free: 800 858 2020 Large Corporate Accounts East Government and Education toll-free: 800 858 2669 Large Corporate Accounts Queue Team toll-free: 800 858 2572 Large Corporate Accounts South toll-free: 800 858 2355 Large Corporate Accounts West toll-free: 800 858 2811 Large Corporate Accounts Spare Parts toll-free: 800 858 2621

Colombia General Support 980-9-15-3978 Costa Rica General Support 0800-012-0435 Czech Republic (Prague)

International Access Code:

Country Code: 420 City Code: 2

Denmark (Copenhagen)

International Access Code:

Website: support.euro.dell.com E-mail: czech_dell@dell.com Technical Support 02 22 83 27 27 Customer Care 02 22 83 27 11 Fax 02 22 83 27 14 TechFax 02 22 83 27 28 Switchboard 02 22 83 27 11 Website: support.euro.dell.com E-mail Support (portable computers):

den_nbk_support@dell.com

Country Code: 45

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E-mail Support (desktop computers): den_support@dell.com E-mail Support (servers): Nordic_server_support@dell.com Technical Support 7023 0182 Customer Care (Relational) 7023 0184 Home/Small Business Customer Care 3287 5505

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Switchboard (Relational) 3287 1200

Fax Switchboard (Relational) 3287 1201 Switchboard (Home/Small Business) 3287 5000 Fax Switchboard (Home/Small Business) 3287 5001

Dominica General Support toll-free: 1-866-278-6821 Dominican Republic General Support 1-800-148-0530 Ecuador General Support toll-free: 999-119 El Salvador General Support 01-899-753-0777 Finland (Helsinki)

International Access Code:

990

Country Code: 358 City Code: 9

France (Paris) (Montpellier)

International Access Code:

Country Code: 33 City Codes: (1) (4)

Website: support.euro.dell.com E-mail: fin_support@dell.com E-mail Support (servers): Nordic_support@dell.com Technical Support 09 253 313 60 Technical Support Fax 09 253 313 81 Relational Customer Care 09 253 313 38 Home/Small Business Customer Care 09 693 791 94 Fax 09 253 313 99 Switchboard 09 253 313 00 Website: support.euro.dell.com E-mail: support.euro.dell.com/fr/fr/emaildell/ Home and Small Business Technical Support 0825 387 270 Customer Care 0825 823 833 Switchboard 0825 004 700 Switchboard (calls from outside of France) 04 99 75 40 00

Germany (Langen)

International Access Code:

Country Code: 49 City Code: 6103

Sales 0825 004 700 Fax 0825 004 701

Fax (calls from outside of France) 04 99 75 40 01 Corporate Technical Support 0825 004 719 Customer Care 0825 338 339 Switchboard 01 55 94 71 00 Sales 01 55 94 71 00 Fax 01 55 94 71 01 Website: support.euro.dell.com E-mail: tech_support_central_europe@dell.com Technical Support 06103 766-7200 Home/Small Business Customer Care 0180-5-224400 Global Segment Customer Care 06103 766-9570 Preferred Accounts Customer Care 06103 766-9420

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Large Accounts Customer Care 06103 766-9560

Public Accounts Customer Care 06103 766-9555

Switchboard 06103 766-7000

Grenada General Support toll-free: 1-866-540-3355 Guatemala General Support 1-800-999-0136 Guyana General Support toll-free: 1-877-270-4609 Hong Kong

International Access Code:

001 Country Code: 852

India Technical Support 1600 33 8045

Ireland (Cherrywood)

International Access Code:

Country Code: 353 City Code: 1

Technical Support (Dimension™ and Inspiron™) 296 93188

Technical Support (OptiPlex™, Latitude™, and Dell Precision™) 296 93191

Customer Service (non-technical, post-sales issues) 800 93 8291

Transaction Sales toll-free: 800 96 4109

Large Corporate Accounts HK toll-free: 800 96 4108

Large Corporate Accounts GCP HK toll-free: 800 90 3708

Sales 1600 33 8044

Website: support.euro.dell.com E-mail: dell_direct_support@dell.com Ireland Technical Support 1850 543 543 U.K. Technical Support (dial within U.K. only) 0870 908 0800 Home User Customer Care 01 204 4095 Small Business Customer Care 01 204 4444 U.K. Customer Care (dial within U.K. only) 0870 906 0010

Italy (Milan)

International Access Code:

Country Code: 39 City Code: 02

Corporate Customer Care 01 204 4003 Ireland Sales 01 204 4444 U.K. Sales (dial within U.K. only) 0870 907 4000 SalesFax 01 204 0144 Fax 01 204 5960 Switchboard 01 204 4444 Website: support.euro.dell.com E-mail: support.euro.dell.com/it/it/emaildell/ Home and Small Business Technical Support 02 577 826 90 Customer Care 02 696 821 14 Fax 02 696 821 13 Switchboard 02 696 821 12 Corporate Technical Support 02 577 826 90 Customer Care 02 577 825 55

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Fax 02 575 035 30

Switchboard 02 577 821

Jamaica General Support (dial from within Jamaica only) 1-800-682-3639 Japan (Kawasaki)

International Access Code:

001

Country Code: 81 City Code: 44

Website: support.jp.dell.com

Technical Support (servers) toll-free: 0120-198-498

Technical Support outside of Japan (servers) 81-44-556-4162

Technical Support (Dimension™ and Inspiron™) toll-free: 0120-198-226

Technical Support outside of Japan (Dimension and Inspiron) 81-44-520-1435

Technical Support (Dell Precision™, OptiPlex™, and Latitude™) toll-free: 0120-198-433

Technical Support outside of Japan (Dell Precision, OptiPlex,

and Latitude)

24-Hour Automated Order Service 044-556-3801

Customer Care 044-556-4240

Business Sales Division (up to 400 employees) 044-556-1465

Preferred Accounts Division Sales (over 400 employees) 044-556-3433

Large Corporate Accounts Sales (over 3500 employees) 044-556-3430

Public Sales (government agencies, educational institutions,

and medical institutions)

Global Segment Japan 044-556-3469

81-44-556-3894

044-556-1469

Individual User 044-556-1760

Faxbox Service 044-556-3490

Switchboard 044-556-4300

Korea (Seoul)

International Access Code:

001

Country Code: 82 City Code: 2

Latin America Customer Technical Support (Austin, Texas, U.S.A.) 512 728-4093

Technical Support toll-free: 080-200-3800

Sales toll-free: 080-200-3600

Customer Service (Seoul, Korea) toll-free: 080-200-3800

Customer Service (Penang, Malaysia) 604 633 4949

Fax 2194-6202

Switchboard 2194-6000

Customer Service (Austin, Texas, U.S.A.) 512 728-3619

Fax (Technical Support and Customer Service) (Austin, Texas,

U.S.A.)

Sales (Austin, Texas, U.S.A.) 512 728-4397

SalesFax (Austin, Texas, U.S.A.) 512 728-4600

512 728-3883

or 512 728-3772

Luxembourg

International Access Code:

00 Country Code: 352

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Website: support.euro.dell.com

E-mail: tech_be@dell.com

Technical Support (Brussels, Belgium) 02 481 92 88

Home/Small Business Sales (Brussels, Belgium) toll-free: 080016884

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Corporate Sales (Brussels, Belgium) 02 481 91 00

Customer Care (Brussels, Belgium) 02 481 91 19

Fax (Brussels, Belgium) 02 481 92 99

Switchboard (Brussels, Belgium) 02 481 91 00

Macao Country Code: 853

Malaysia (Penang)

International Access Code:

Country Code: 60 City Code: 4

Mexico

International Access Code:

Country Code: 52

Technical Support toll-free: 0800 582

Customer Service (Penang, Malaysia) 604 633 4949

Transaction Sales toll-free: 0800 581

Technical Support toll-free: 1 800 888 298

Customer Service 04 633 4949

Transaction Sales toll-free: 1 800 888 202

Corporate Sales toll-free: 1 800 888 213

Customer Technical Support 001-877-384-8979

or 001-877-269-3383

Sales 50-81-8800

or 01-800-888-3355

Customer Service 001-877-384-8979

or 001-877-269-3383

Main 50-81-8800

or 01-800-888-3355

Montserrat General Support toll-free: 1-866-278-6822 Netherlands Antilles General Support 001-800-882-1519 Netherlands

(Amsterdam)

International Access Code:

Country Code: 31 City Code: 20

Website: support.euro.dell.com E-mail (technical support): (Enterprise): nl_server_support@dell.com (Latitude): nl_latitude_support@dell.com (Inspiron): nl_inspiron_support@dell.com (Dimension): nl_dimension_support@dell.com (OptiPlex): nl_optiplex_support@dell.com (Dell Precision): nl_workstation_support@dell.com Technical Support Technical Support Fax Home/Small Business Customer Care Relational Customer Care Home/Small Business Sales

020 674 45 00 020 674 47 66 020 674 42 00 020 674 43 25

020 674 55 00 Relational Sales Home/Small Business Sales Fax

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020 674 50 00

020 674 47 75

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020 674 47 50

Relational Sales Fax Switchboard Switchboard Fax

New Zealand

International Access Code:

00 Country Code: 64

Nicaragua General Support 001-800-220-1006 Norway (Lysaker)

International Access Code:

Country Code: 47

E-mail (New Zealand): nz_tech_support@dell.com E-mail (Australia): au_tech_support@dell.com Home and Small Business Government and Business Sales

Fax

Website: support.euro.dell.com E-mail Support (portable computers): nor_nbk_support@dell.com E-mail Support (desktop computers):

020 674 50 00

020 674 47 50

0800 446 255 0800 444 617 0800 441 567 0800 441 566

nor_support@dell.com E-mail Support (servers): nordic_server_support@dell.com Technical Support 671 16882 Relational Customer Care 671 17514 Home/Small Business Customer Care 23162298 Switchboard 671 16800 Fax Switchboard 671 16865

Panama General Support 001-800-507-0962 Peru General Support 0800-50-669 Poland (Warsaw)

International Access Code:

011

Country Code: 48 City Code: 22

Website: support.euro.dell.com E-mail: pl_support@dell.com Customer Service Phone 57 95 700 Customer Care 57 95 999

Sales 57 95 999 Customer Service Fax 57 95 806 Reception Desk Fax 57 95 998 Switchboard 57 95 999

Portugal

International Access Code:

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E-mail: support.euro.dell.com/es/es/emaildell/ Technical Support 800 834 077

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Customer Care 800 300 415 or

Country Code: 35

Sales 800 300 410 or 800 300 411

Fax 121 424 01 12

Puerto Rico General Support 1-800-805-7545 St. Kitts and Nevis General Support toll-free: 1-877-441-4731 St. Lucia General Support 1-800-882-1521 St. Vincent and the

Grenadines Singapore (Singapore)

International Access Code:

005 Country Code: 65

South Africa (Johannesburg)

International Access Code:

09/091

Country Code: 27 City Code: 11

General Support toll-free: 1-877-270-4609

Technical Support toll-free: 800 6011 051

Customer Service (Penang, Malaysia) 604 633 4949

Transaction Sales toll-free: 800 6011 054

Corporate Sales toll-free: 800 6011 053

Website: support.euro.dell.com

E-mail: dell_za_support@dell.com

Technical Support 011 709 7710

Customer Care 011 709 7707

Sales 011 709 7700

Fax 011 706 0495

800 834 075

or 800 300 412 or

121 422 07 10

Southeast Asian and Pacific Countries

Spain (Madrid)

International Access Code:

Country Code: 34 City Code: 91

Switchboard 011 709 7700

Customer Technical Support, Customer Service, and Sales

(Penang, Malaysia)

Website: support.euro.dell.com

E-mail: support.euro.dell.com/es/es/emaildell/

Home and Small Business

Technical Support 902 100 130

Customer Care 902 118 540

Sales 902 118 541

Switchboard 902 118 541

Fax 902 118 539

Corporate

Technical Support 902 100 130

Customer Care 902 118 546

Switchboard 91 722 92 00

Fax 91 722 95 83

604 633 4810

Sweden (Upplands Vasby)

International Access Code:

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Website: support.euro.dell.com

E-mail: swe_support@dell.com

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E-mail Support for Latitude and Inspiron:

Global Accounts Customer Care 01344 373 185

Country Code: 46 City Code: 8

Switzerland (Geneva)

International Access Code:

Country Code: 41 City Code: 22

Swe-nbk_kats@dell.com

E-mail Support for OptiPlex: Swe_kats@dell.com

E-mail Support for Servers: Nordic_server_support@dell.com

Technical Support 08 590 05 199

Relational Customer Care 08 590 05 642

Home/Small Business Customer Care 08 587 70 527

Employee Purchase Program (EPP) Support 20 140 14 44

Fax Technical Support 08 590 05 594

Sales 08 590 05 185

Website: support.euro.dell.com

E-mail: swisstech@dell.com

E-mail for French-speaking HSB and Corporate Customers:

support.euro.dell.com/ch/fr/emaildell/

Technical Support (Home and Small Business) 0844 811 411

Technical Support (Corporate) 0844 822 844

Customer Care (Home and Small Business) 0848 802 202 Customer Care (Corporate) 0848 821 721 Fax 022 799 01 90 Switchboard 022 799 01 01

Taiwan

International Access Code:

002 Country Code: 886

Thailand

International Access Code:

001 Country Code: 66

Trinidad/Tobago General Support 1-800-805-8035 Turks and Caicos

Islands

Technical Support (portable and desktop computers) toll-free: 00801 86 1011 Technical Support (servers) toll-free: 0080 60 1256 Transaction Sales toll-free: 0080 651 228

or 0800 33 556

Corporate Sales toll-free: 0080 651 227

or 0800 33 555 Technical Support toll-free: 0880 060 07 Customer Service (Penang, Malaysia) 604 633 4949 Sales toll-free: 0880 060 09

General Support toll-free: 1-866-540-3355

U.K. (Bracknell)

International Access Code:

Country Code: 44 City Code: 1344

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Website: support.euro.dell.com Customer Care website: dell.co.uk/lca/customerservices E-mail: dell_direct_support@dell.com Technical Support (Corporate/Preferred Accounts/PAD [1000+

employees]) Technical Support (direct/PAD and general) 0870 908 0800

0870 908 0500

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or 01344 373 186 Home and Small Business Customer Care 0870 906 0010 Corporate Customer Care 0870 908 0500 Preferred Accounts (500–5000 employees) Customer Care 01344 373 196 Central Government Customer Care 01344 373 193 Local Government & Education Customer Care 01344 373 199 Health Customer Care 01344 373 194 Home and Small Business Sales 0870 907 4000 Corporate/Public Sector Sales 01344 860 456

Uruguay General Support toll-free: 000-413-598-2521 U.S.A. (Austin, Texas)

International Access Code:

011

Country Code: 1

Automated Order-Status Service toll-free: 1-800-433-9014 AutoTech (portable and desktop computers) toll-free: 1-800-247-9362 Consumer (Home and Home Office) Technical Support toll-free: 1-800-624-9896 Customer Service toll-free: 1-800-624-9897 DellNet™ Service and Support toll-free: 1-877-Dellnet

(1-877-335-5638) Employee Purchase Program (EPP) Customers toll-free: 1-800-695-8133 Financial Services website: www.dellfinancialservices.com Financial Services (lease/loans) toll-free: 1-877-577-3355 Financial Services (Dell Preferred Accounts [DPA]) toll-free: 1-800-283-2210

Business

Customer Service and Technical Support toll-free: 1-800-822-8965 Employee Purchase Program (EPP) Customers toll-free: 1-800-695-8133 Projectors Technical Support toll-free: 1-877-459-7298 Public (government, education, and healthcare) Customer Service and Technical Support toll-free: 1-800-234-1490 Employee Purchase Program (EPP) Customers toll-free: 1-800-695-8133 Dell Sales toll-free: 1-800-289-3355

Dell Outlet Store (Dell refurbished computers) toll-free: 1-888-798-7561 Software and Peripherals Sales toll-free: 1-800-671-3355 Spare Parts Sales toll-free: 1-800-357-3355 Extended Service and Warranty Sales toll-free: 1-800-247-4618 Fax

Dell Services for the Deaf, Hard-of-Hearing, or SpeechImpaired

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or toll-free: 1-800-879-3355

toll-free: 1-800-727-8320

toll-free: 1-877-DELLTTY

(1-877-335-5889)

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U.S. Virgin Islands General Support 1-877-673-3355

Venezuela General Support 8001-3605

Back to Contents Page

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Specifications: Dell PowerVault 160T Tape Library User's Guide

Back to Contents Page

Specifications: Dell™ PowerVault™ 160T Tape Library User's Guide

Performance Specifications Environmental Specifications Electrical Specifications Physical Specifications Barcode Requirements

This section provides performance, environmental, electrical, and physical specifications for modules in the Dell PowerVault 160T Tape Library.

Performance Specifications

Library performance is 180 cartridge exchanges per hour (EPH) for a four module system with a maximum EPH of 265.

Environmental Specifications

Table 1 lists the key environmental information for the Dell PowerVault 160T Tape Library.

Table 1. Environmental Specifications

Temperature Humidity Altitude BTU/Heat Dissipation

Minimum

59°F - 89.6°F (15°C - 32°C) 15 - 75% 10000 ft .375 kwh

1280 BTU

Configuration includes a control module with one drive.

Configuration includes a control module and three expansion modules with a total of 48 drives.

Maximum

4.3 kwh 14651 BTU

Electrical Specifications

Each system is configured with a redundant power configuration. Both control and expansion modules require two independent AC power sources.

NOTICE: You must install your library with two different power sources to have redundant power. You will NOT have

redundant power if you use only one AC power source. If a power failure occurs, your library will fail.

The power cable length for each of these inputs is 14 feet (4.26 m). Refer to Table 2

Table 2. Electrical Specifications

Module Voltage (Single Phase,

50 - 60 Hz)

Control 100 - 240 30 L6 - 30 L5 - 30 Expansion 100 - 240 30 L6 - 30 L5 - 30

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Max AMP Rating

United States Power Connector (220V)

United States Power Connector (110V)

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Specifications: Dell PowerVault 160T Tape Library User's Guide

NOTICE: Connect an 18 gauge stranded copper wire from the control module to earth ground.

The typical power consumption for each module is shown in Table 3

Table 3. Typical Module Power Consumption

Module AMP @ 110 V AMP @ 220 V kW BTU/hr

Control Minimum (1 drive) 3.4 1.7 .375 1280 Maximum (12 drives) 12 6 1.32 4508 Expansion Minimum (no drives) 0 0 0 0 Maximum (12 drives) 9 4.5 .99 3381

Physical Specifications

This section contains the physical specifications for the library modules comprising the Dell PowerVault 160T Tape Library. If the library is installed on a raised floor, the raised floor should be stabilized to prevent a horizontal shift of the raised floor

structure. The library has four point loads each on the control and expansion modules. Refer to Table 4

Table 4. Physical Specifications

Height Width Depth Maximum Weight Distributed Load Point Load

CAUTION: Control Module

77.4 in.

1965.9 mm

24.3 in.

616.7 mm

CAUTION: Expansion Module

77.4 in.

1965.9 mm

Includes 12 drives, redundant power, and full media.

23.6 in. 599 mm

38.3 in.

973.9 mm

38.3 in.

973.9 mm

899 lb

408.6 kg

885 lb

402.3 kg

139.1 lb/ft

680.4 kg/m2

140.9 lb/ft

689.6 kg/m

73.8 lb/in

5.2 kg/cm2

72.7 lb/in

5.1 kg/cm

Configuration One

The first configuration consists of the control module. See Figure 1. Physical specifications are listed in Table 5.

Figure 1. Configuration One Diagram

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Table 5. Configuration One Specifications

Height Width Depth Maximum Weight Maximum Distributed Load Maximum Point Load

77.4 in

1965.9 mm

24.3 in

616.7 mm

38.3 in

973.9 mm

899 lb

408.6 kg

139.1 lb/ft

680.4 kg/m

73.8 lb/in

5.2 kg/cm

Configuration Two

The second configuration consists of the control module and one expansion module. See Figure 2. Physical specifications are listed in Table 6

Figure 2. Configuration Two Diagram

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Table 6. Configuration Two Specifications

Height Width Depth Maximum Weight Maximum Distributed Load Maximum Point Load

77.4 in.

1965.9 mm

47.9 in.

1215.7mm

38.3 in.

973.9 mm

1784 lb

810.9 kg

140 lb/ft

684.9 kg/m

5.2 kg/cm

73.3 lb/in

Configuration Three

The third configuration consists of one control module and two expansion modules. See Figure 3. Physical specifications are listed in Table 7

Figure 3. Configuration Three Diagram

Table 7. Configuration Three Specifications

Height Width Depth Maximum Weight Maximum Distributed Load Maximum Point Load

77.4 in.

1965.9 mm

71.4 in.

1814.7 mm

38.3 in.

973.9 mm

2669 lb

1213.2 kg

140.3 lb/ft

686.4 kg/m

73.1 lb/in

5.1 kg/cm

Configuration Four

The fourth configuration consists of the control module and three expansion modules. See Figure 4. Physical specifications are listed in Table 8.

Figure 4. Configuration Four Diagram

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Table 8. Configuration Four Specifications

Height Width Depth Maximum Weight Maximum Distributed Load Maximum Point Load

77.4 in.

1965.9 mm

95.0 in.

2413.7 mm

38.3 in.

973.9 mm

3554 lb

1615.5 kg

140.5 lb/ft

687.2 kg/m

73 lb/in

5.1 kg/cm

Barcode Requirements

A barcode must use only uppercase letters A to Z and/or numeric values 0 to 9. Your library currently supports Code 39 type barcode labels.

You will have the best scanning results if you use Dell-supplied barcode labels. If you want to print your own barcode labels, ensure the labels meet the following requirements:

ANSI MH10.8M-1983 Standard Number of digits: up to 16 Background reflection: greater than 25 percent Print contrast: greater than 75 percent Ratio: greater than 2.2 Module: 250 mm Print tolerance: ± 57 mm

Additional Requirements

Length of the rest zones: 5.25 mm ± 0.25 mm. No black marks should be present in the intermediate spaces or rest zones. No white areas should be present on the bars.

Back to Contents Page

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Dell PowerVault 160T LTO2 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents: Dell PowerVault 160T Tape Library User's Guide

Introduction: Dell PowerVault 160T Tape Library User's Guide

Getting Started: Dell PowerVault 160T Tape Library User's Guide

Understanding the User Interface: Dell PowerVault 160T Tape Library User's Guide

Working With Cartridges and Barcodes: Dell PowerVault 160T Tape Library User's Guide

Configuring the Library: Dell PowerVault 160T Tape Library User's Guide

Running Your Library: Dell PowerVault 160T Tape Library User's Guide

Frequently Asked Questions: Dell PowerVault 160T Tape Library User's Guide

Maintaining Your Library: Dell PowerVault 160T Tape Library User's Guide

Troubleshooting: Dell PowerVault 160T Tape Library User's Guide

Getting Help: Dell PowerVault 160T Tape Library User's Guide

Contacting Dell: Dell PowerVault 160T Tape Library User's Guide

Specifications: Dell PowerVault 160T Tape Library User's Guide