Dell PowerEdge R815 User Manual

Dell™ PowerEdge™ R815

Hardware Owner’s

Manual

Regulatory Model: E05S
Regulatory Type: E05S001

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

____________________

Information in this document is subject to change without notice.
© 2010-2013 Dell Inc. All rights reserved.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.
Microsoft, Windows, and Windows Server are either trademarks or registered trademarks of Microsoft
Corporation in the United States and/or other countries;

Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.

Regulatory Model: E05S
Regulatory Type: E05S001

December 2013 Rev. A01

Contents

1 About Your System. . . . . . . . . . . . . . . . . . 11

Accessing System Features During Startup. . . . . . . 11

Front-Panel Features and Indicators

. . . . . . . . . . 12

LCD Panel Features . . . . . . . . . . . . . . . . . . . 14

Home Screen

. . . . . . . . . . . . . . . . . . . . 15

Setup Menu . . . . . . . . . . . . . . . . . . . . . 16

View Menu

Hard-Drive Indicator Patterns

. . . . . . . . . . . . . . . . . . . . . 17

. . . . . . . . . . . . . . 17

Back-Panel Features and Indicators . . . . . . . . . . 18

Guidelines for Connecting External Devices
NIC Indicator Codes
Power Indicator Codes
LCD Status Messages

Viewing Status Messages

. . . . . . . . . . . . . . . . . . . 20

. . . . . . . . . . . . . . . . . 21

. . . . . . . . . . . . . . . . . . 22

. . . . . . . . . . . . . 22

. . . . . . 20

Removing LCD Status Messages. . . . . . . . . . 23

System Messages . . . . . . . . . . . . . . . . . . . . 38

Warning Messages

. . . . . . . . . . . . . . . . . . . 51

Diagnostics Messages
Alert Messages

. . . . . . . . . . . . . . . . . . . . . 51

. . . . . . . . . . . . . . . . . 51

Contents 3

Other Information You May Need . . . . . . . . . . . . 51

2 Using the System Setup Program and

UEFI Boot Manager . . . . . . . . . . . . . . . . . 53

Choosing the System Boot Mode . . . . . . . . . . . . 53

Entering the System Setup Program

Responding to Error Messages

. . . . . . . . . . . 54

. . . . . . . . . . . 54

Using the System Setup Program Navigation

Keys . . . . . . . . . . . . . . . . . . . . . . . . . 54

System Setup Options . . . . . . . . . . . . . . . . . . 55

Main Screen

. . . . . . . . . . . . . . . . . . . . 55

Memory Settings Screen . . . . . . . . . . . . . . 57

Processor Settings Screen
SATA Settings Screen

. . . . . . . . . . . . . 58

. . . . . . . . . . . . . . . . 59

Boot Settings Screen . . . . . . . . . . . . . . . . 59

Integrated Devices Screen

. . . . . . . . . . . . . 60

PCI IRQ Assignments Screen. . . . . . . . . . . . 61

Serial Communication Screen
Power Management Screen

. . . . . . . . . . . 61

. . . . . . . . . . . . 62

System Security Screen . . . . . . . . . . . . . . 63

Exit Screen

Entering the UEFI Boot Manager

. . . . . . . . . . . . . . . . . . . . . 64

. . . . . . . . . . . . . 64

Using the UEFI Boot Manager Navigation

. . . . . . . . . . . . . . . . . . . . . . . . . 65

Keys
UEFI Boot Manager Screen

. . . . . . . . . . . . . 65

UEFI Boot Settings Screen . . . . . . . . . . . . . 66

System Utilities Screen

. . . . . . . . . . . . . . . 66

4 Contents

System and Setup Password Features

Using the System Password
Using the Setup Password

. . . . . . . . . . . . 67

. . . . . . . . . . . . . 69

. . . . . . . . . . 66

Embedded System Management . . . . . . . . . . . . 70

iDRAC6 Configuration Utility

Entering the iDRAC6 Configuration Utility

. . . . . . . . . . . . . . 71

. . . . . 71

3 Installing System Components . . . . . . . . 73

Recommended Tools. . . . . . . . . . . . . . . . . . . 73

Inside the System . . . . . . . . . . . . . . . . . . . . 73

Front Bezel (Optional)

Removing the Front Bezel
Installing the Front Bezel

Opening and Closing the System

Opening the System
Closing the System

Hard Drives

. . . . . . . . . . . . . . . . . . . . . . . . 78

Removing a Hard-Drive Blank

Installing a Hard-Drive Blank. . . . . . . . . . . . 79

Removing a Hard-Drive Carrier
Installing a Hard-Drive Carrier
Removing a Hard Drive From a Hard-Drive

. . . . . . . . . . . . . . . . . . . . . . . . 82

Carrier
Installing a Hard Drive Into a Hard-Drive

Carrier. . . . . . . . . . . . . . . . . . . . . . . . 82

. . . . . . . . . . . . . . . . . . 75

. . . . . . . . . . . . . 75

. . . . . . . . . . . . . . 75

. . . . . . . . . . . . 76

. . . . . . . . . . . . . . . . 76

. . . . . . . . . . . . . . . . . 77

. . . . . . . . . . . 78

. . . . . . . . . . . 80

. . . . . . . . . . . 81

Optical Drive. . . . . . . . . . . . . . . . . . . . . . . 83

Removing an Optical Drive
Installing an Optical Drive

Power Supplies

. . . . . . . . . . . . . . . . . . . . . 85

Removing a Power Supply
Installing a Power Supply

. . . . . . . . . . . . . 83

. . . . . . . . . . . . . 84

. . . . . . . . . . . . . 85

. . . . . . . . . . . . . 87

Contents 5

Removing the Power Supply Blank. . . . . . . . . 87

Installing the Power Supply Blank . . . . . . . . . 87

Cooling Shroud. . . . . . . . . . . . . . . . . . . . . . 88

Removing the Cooling Shroud

. . . . . . . . . . . 88

Installing the Cooling Shroud. . . . . . . . . . . . 89

Front-Chassis Assembly . . . . . . . . . . . . . . . . . 90

System Memory

. . . . . . . . . . . . . . . . . . . . . 92

General Memory Module Installation
Guidelines

. . . . . . . . . . . . . . . . . . . . . . 93

Memory Sparing Support. . . . . . . . . . . . . . 93

Installing Memory Modules
Removing Memory Modules

Cooling Fans

. . . . . . . . . . . . . . . . . . . . . . 101

Removing a Cooling Fan
Installing a Cooling Fan

. . . . . . . . . . . . . 98

. . . . . . . . . . . 100

. . . . . . . . . . . . . 101

. . . . . . . . . . . . . . 103

Removing the Cooling Fan Assembly. . . . . . . 103

Installing the Cooling Fan Assembly

Internal USB Memory Key
Internal NIC Hardware Key

. . . . . . . . . . . . . . . 105

. . . . . . . . . . . . . . 106

Expansion Cards and Expansion-Card Risers

Expansion Card Installation Guidelines

. . . . . . . 104

. . . . . 107

. . . . . . 107

Installing an Expansion Card . . . . . . . . . . . 109

Removing an Expansion Card
Removing Expansion-Card Riser 1

. . . . . . . . . . . 111

. . . . . . . . 112

Installing Expansion-Card Riser 1. . . . . . . . . 114

Removing Expansion-Card Riser 2
Installing Expansion-Card Riser 2

. . . . . . . . 114

. . . . . . . . . 115

6 Contents

Integrated Storage Controller Card

. . . . . . . . . . 116

Removing the Integrated Storage
Controller Card

. . . . . . . . . . . . . . . . . . . 116

Installing the Integrated Storage
Controller Card

. . . . . . . . . . . . . . . . . . . 118

RAID Battery (Optional)

Removing a RAID Battery
Installing the RAID Battery

iDRAC6 Enterprise Card (Optional)

Removing an iDRAC6 Enterprise Card
Installing an iDRAC6 Enterprise Card

VFlash Media (Optional)

Removing a VFlash Media Card
Installing a VFlash Media Card

Internal Dual SD Module (Optional)

Removing the Internal Dual SD Module
Installing the Internal Dual SD Module

Processors

. . . . . . . . . . . . . . . . . . . . . . . . 126

Removing a Processor

. . . . . . . . . . . . . . . . . 119

. . . . . . . . . . . . . . 119

. . . . . . . . . . . . . 120

. . . . . . . . . . . 121

. . . . . . . 121

. . . . . . . 122

. . . . . . . . . . . . . . . . . 123

. . . . . . . . . . 123

. . . . . . . . . . . 123

. . . . . . . . . . . 124

. . . . . . 124

. . . . . . . 125

. . . . . . . . . . . . . . . 126

Installing a Processor . . . . . . . . . . . . . . . 130

System Battery. . . . . . . . . . . . . . . . . . . . . . 132

Replacing the System Battery

. . . . . . . . . . . 132

SAS Backplane

. . . . . . . . . . . . . . . . . . . . . 134

Removing the SAS Backplane
Installing the SAS Backplane

Power Distribution Board

. . . . . . . . . . . . . . . . 136

Removing the Power Distribution Board
Replacing the Power Distribution Board

Control Panel Assembly

. . . . . . . . . . . . . . . . . 140

. . . . . . . . . . . 134

. . . . . . . . . . . 136

. . . . . . 136

. . . . . . 139

Contents 7

Removing the Control Panel
Display Module

. . . . . . . . . . . . . . . . . . 140

Installing the Control Panel
Display Module

. . . . . . . . . . . . . . . . . . 141

Removing the Control Panel Board. . . . . . . . 143

Installing the Control Panel Board

. . . . . . . . 144

System Board Assembly

Removing the System Board Assembly
Installing the System Board Assembly

. . . . . . . . . . . . . . . . 144

. . . . . . 145

. . . . . . 148

4 Troubleshooting Your System . . . . . . . . 151

Safety First—For You and Your System . . . . . . . . 151

Troubleshooting System Startup Failure. . . . . . . . 151

Troubleshooting External Connections
Troubleshooting the Video Subsystem
Troubleshooting a USB Device

Troubleshooting a Serial I/O Device. . . . . . . . . . 153

Troubleshooting a NIC

. . . . . . . . . . . . . . . . . 153

Troubleshooting a Wet System

Troubleshooting a Damaged System. . . . . . . . . . 155

Troubleshooting the System Battery

. . . . . . . . 151

. . . . . . . . . 152

. . . . . . . . . . . . 152

. . . . . . . . . . . . . 154

. . . . . . . . . . 156

8 Contents

Troubleshooting Power Supplies

. . . . . . . . . . . 157

Troubleshooting System Cooling Problems

Troubleshooting a Fan

Troubleshooting System Memory

. . . . . . . . . . . . . . 158

. . . . . . . . . . . 159

. . . . . . 157

Troubleshooting an Internal USB Key. . . . . . . . . . 162

Troubleshooting an SD Card
Troubleshooting an Optical Drive

. . . . . . . . . . . . . . . 163

. . . . . . . . . . . . 164

Troubleshooting a Hard Drive . . . . . . . . . . . . . . 165

Troubleshooting a Storage Controller
Troubleshooting Expansion Cards

. . . . . . . . . . 166

. . . . . . . . . . . . 167

Troubleshooting the Processors. . . . . . . . . . . . . 168

5 Running the System Diagnostics. . . . . . 171

Using Online Diagnostics . . . . . . . . . . . . . . . . 171

Embedded System Diagnostics Features

When to Use the Embedded System Diagnostics. . . . 172

Running the Embedded System Diagnostics
System Diagnostics Testing Options
Using the Custom Test Options

. . . . . . . . . . . . . 173

Selecting Devices for Testing
Selecting Diagnostics Options
Viewing Information and Results

. . . . . . . . 171

. . . . . . 172

. . . . . . . . . . 172

. . . . . . . . . . . 173

. . . . . . . . . . . 173

. . . . . . . . . . 173

6 Jumpers and Connectors . . . . . . . . . . . 175

System Board Jumper . . . . . . . . . . . . . . . . . . 175

System Board Connectors
SAS Backplane Board Connectors

. . . . . . . . . . . . . . . . 176

. . . . . . . . . . . 179

Contents 9

Power Distribution Board Connectors. . . . . . . . . 180

Expansion-Card Riser-Board Components and
PCIe Buses

. . . . . . . . . . . . . . . . . . . . . . . 181

Disabling a Forgotten Password

. . . . . . . . . . . . 183

7 Getting Help. . . . . . . . . . . . . . . . . . . . . . 185

Contacting Dell. . . . . . . . . . . . . . . . . . . . . 185

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

10 Contents

1

About Your System

Accessing System Features During Startup

The following keystrokes provide access to system features during startup.

Keys troke Description

<F2> Enters the Sy stem Setu p program. See "U sing the Sy stem Setup

Program and UEFI Boot Manager" on page 53.

<F10> Enters System Services, which opens the Lifecycle Controller. The

Lifecycle Controller allows you to access utilities such as embedded
system diagnostics. F or more information, see the Lifecycle Controller
documentation at

<F11> Enters the BIOS Boot Manager or the UEFI Boot Manager,

depending on the system's boot configuration. See "Using the System

Setup Program and UEFI Boot Manager" on page53.
<F12> Starts PXE boot.
<Ctrl><E> Enters the iDRAC Configuration Utility, which allows access to the

System Event Log (SEL) and configuration of remote access to the

system. For more information, see the iDRA C user documentation at

support.dell.com/manuals.

<Ctrl><C> Enters the SAS Configuration Utility. For more information, see the

SAS adapter documentation at
<Ctrl><R> Enters the PERC configuration utility. For more information, see the

PERC card documentation at support.dell.com/manuals.
<Ctrl><S> Enters the utility to configure NIC settings for PXE boot. For more

information, see the documentation for your integrated NIC at

support.dell.com/manuals.

support.dell.com/manuals.

support.dell.com/manuals.

About Your System 11

Front-Panel Features and Indicators

1 2

34

67

9

10

5

8

Figure 1-1. Front-Panel Features and Indicators

Item Indicator, Button, or

Connector

1Power-on indicator,

power button

12 About Y our System

Icon Description

The power-on indicator lights when the
system power is on.

The power button controls the DC
power supply output to the system.
When the system bezel is installed, the
power button is not accessible.

NOTE: When powering on the system, the

video monitor can take from several
seconds to over two minutes to display an
image, depending on the amount of
memory installed in the system.

NOTE: On ACPI-compliant operating

systems, turning off the system using the
power button causes the system to
perform a graceful shutdown before
power to the system is turned off.

Item Indicator, Button, or

Connector

2 NMI button Used to troubleshoot software and

3 USB connectors (2) Connect USB devices to the system. The

4 Video connector Connects a monitor to the system.
5 System identification

panel

6 LCD menu buttons Allows you to navigate the control panel

7 LCD panel Provides system ID, status information,

Icon Description

device driver errors when using certain
operating systems. This button can be
pressed using the end of a paper clip.

Use this button only if directed to do so
by qualified support personnel or by the
operating system's documentation.

ports are USB 2.0-compliant.

A slide-out panel for system information
including the Express Service Tag,
embedded NIC MAC address, and
iDRAC6 Enterprise card MA C address.
Space is provided for an additional label.

LCD menu.

and system error messages.
The LCD lights blue during normal

system operation. The LCD lights
amber when the system needs attention,
and the LCD panel displays an error
code followed by descriptive text.

NOTE: If the system is connected to AC

power and an error has been detected,
the LCD lights amber regardless of
whether the sy stem has been powered on.

8 System identification

button

The identification buttons on the front
and back panels can be used to locate a
particular system within a rack. When
one of these buttons is pushed, the LCD
panel on the front and the system status
indicator on the back blink until one of
the buttons is pushed again.

About Your System 13

Item Indicator, Button, or

4

3

2

1

Connector

9Optical drive

(optional)

Icon Description

One optional slim-line SATA
DVD-ROM drive or DVD-RW drive.

NOTE: DVD devices are data only.

10 Hard drives Up to six 2.5 inch, external hot-

swappable SAS, SATA, or SSD hard
drives.

LCD Panel Features

The system's LCD panel provides system information and status and error
messages to signify when the system is operating correctly or when the system
needs attention. See "LCD Status Messages" on page 22 for information
about specific status codes.

The LCD backlight lights blue during normal operating conditions and lights
amber to indicate an error condition. When the system is in standby mode,
the LCD backlight is off and can be turned on by pressing the Left, Select, or
Right button on the LCD panel. The LCD backlight remains off if LCD
messaging is turned off through the iDRAC6 utility, the LCD panel, or other
tools.

Figure 1-2. LCD Panel Features

14 About Y our System

Item Buttons Description

1 Left Moves the cursor back in one-step increments.
2 Select Selects the menu item highlighted by the

cursor.

3 Right Moves the cursor forward in one-step

increments.
During message scrolling:

• Press once to increase scrolling speed.

• Press again to stop.

• Press again to return to default scrolling
speed.

• Press again to repeat the cycle.

4 System identification Turns the system ID mode on (LCD panel

flashes blue) and off.
Press quickly to toggle the system ID on and

off. If the system hangs during POST, press and
hold the system ID button for more than 5
seconds to enter BIOS Progress mode.

Home Screen

The Home screen displays user-configurable information about the system.
This screen is displayed during normal system operation when there are no
status messages or errors present. When the system is in standby mode, the
LCD backlight turns off after 5 minutes of inactivity if there are no error
messages. Pr ess one of the thr e e navigation buttons (Select, Left, or Right) to
view the Home screen.

To navigate to the Home screen from another menu, continue to select the
up arrow until the Home icon is displayed, and then select the Home
icon.

From the Home screen, press the Select button to enter the main menu. See
the following table s for information on the Setup and View submenus.

About Your System 15

Setup Menu

NOTE: When you select an option in the Setup menu, you must confirm the option

before proceeding to the next action.

Option Description

DRAC Select DHCP or Static IP to configure the network

mode. If Static IP is selected, the available fields are IP,
Subnet (Sub), and Gateway (Gtw). Select Setup DNS
to enable DNS and to view and set the IP addresses of
DNS servers. Two separate DNS entries are available so
that a primary and secondary DNS server may be
configured.

Set error Select SEL to display LCD error messages in a format

that matches the IPMI description in the SEL. This can
be useful when trying to match an LCD message with
an SEL entry.

Select Simple to display LCD error messages in a
simplified user-friendly format. See "LCD Status
Messages" on page 22 for a list of messages in this
format.

Set home Select the default information to be displayed on the

LCD Home screen. See "View Menu" on page17 to see
the options and option items that can be displayed by
default on the Home screen.

16 About Y our System

View Menu

2

1

Option Description

DRAC IP Displays the IPv4 or IPv6 addresses for the iDRAC6.

Addresses include DNS (Primary and Secondary),
Gateway, IP, and Subnet (IPv6 does not have Subnet).

MAC Displays the MAC addresses for DRAC, iSCSIn, or

NETn.

Name Displays the name of the Host, Model, or User String

for the system.
Number Displays the Asset tag or the Service tag for the system.
Power Displays the power output of the system in BTU/hr or

Watts. The display format can be configured in the Set

home submenu of the Setup menu. See "Setup Menu"

on page 16.
Temperature Displays the temperature of the system in Celsius or

Fahr enheit. The display format can be configur ed in the

Set home submenu of the Setup menu. See "Setup

Menu" on page 16.

Hard-Drive Indicator Patterns

1 hard-drive status indicator (green

and amber)

2 hard-drive activity indicator (green)

About Your System 17

Drive-Status Indicator Pattern (RAID Only) Condition

7

16

15 14

13

12 11

10

9

1

8

2

6

534

Blinks green two times per second Identify drive/preparing for removal
Off Drive ready for insertion or removal

NOTE: The drive status indicator remains

off until all hard drives are initialized after
system power is applied. Drives are not
ready for insertion or removal during this
time.

Blinks green, amber, and off Drive predicted failure
Blinks amber four times per second Drive failed
Blinks green slowly Drive rebuilding
Steady green Drive online
Blinks green 3 seconds, amber

3 seconds, and off 6 seconds.

Rebuild aborted

Back-Panel Features and Indicators

Figure 1-3. Back-Panel Features and Indicators

18 About Y our System

Item Indicator, Button, or

Connector

1 PCIe slot 1 PCI Express (Generation 2) x8 link

2 PCIe slot 2 PCI Express (Generation 2) x4 link

3 PCIe slot 3 PCI Express (Generation 2) x8 link

4 PCIe slot 4 PCI Express (Generation 2) x8 link

5 PCIe slot 5 PCI Express (Generation 2) x8 link

6 PCIe slot 6 PCI Express (Generation 2) x8 link

7 Power supplies (2) 1100 W power supplies.
8 System identification

button

9System status

indicator

10 System identification

connector

11 Ethernet connectors

(4)

Icon Description

expansion slot (24.13 cm [9.5"] length).

expansion slot (low-profile 24.13 cm
[9.5"] maximum length, with a standard
height bracket).

expansion slot (low-profile 24.13 cm
[9.5"] length).

expansion slot (low-profile 24.13 cm
[9.5"] length).

expansion slot (24.13 cm [9.5"] length).

expansion slot (24.13 cm [9.5"] length).

The identification buttons on the front
and back panels can be used to locate a
particular system within a rack. When
one of these buttons is pushed, the LCD
panel on the front and the system status
indicator on the back blink until one of
the buttons is pushed again.

Lights blue during normal system
operation.

Lights amber when the system needs
attention due to a problem.

Connects the optional system status
indicator assembly through the optional
cable management arm.

Integrated 10/100/1000 NIC connectors.

About Your System 19

Item Indicator, Button, or

1

2

Connector

12 USB connectors (4) Connect USB devices to the system. The

13 Video connector Connects a monitor to the system.

14 Serial connector Connects a serial device to the system.

Icon Description

ports are USB 2.0-compliant.

15 VFlash media slot

(optional)

16 iDRAC6 Enterprise

port (optional)

Connects an external SD memory card
for the optional iDRAC6 Enterprise
card.

Dedicated management port for the
optional iDRAC6 Enterprise card.

Guidelines for Connecting External Devices

• Turn off power to the system and external devices before attaching a new
external device. Turn on any external devices before turning on the system
(unless the documentation for the device specifies otherwise).

• Ensure that the appropriate driver for the attached device has been
installed on the system.

• If it is necessary to enable ports on your system, see
Setup Program and UEFI Boot Manager

" on page 53

"Using the System

.

NIC Indicator Codes

1 link indicator 2 activity indicator

20 About Y our System

Indicator Indicator Code

Link and activity
indicators are off

Link indicator is green The NIC is connected to a valid network link at

Link indicator is amber The NIC is connected to a valid network link at 10 or

Activity indicator is
green blinking

The NIC is not connected to the network.

1000 Mbps.

100 Mbps.
Network data is being sent or received.

Power Indicator Codes

The power supplies have indicators that show whether power is present or
whether a power fault has occurred.

• Not lit—AC power is not connected.

• Green—In standby mode, a green light indicates that a valid AC source is
connected to the power supply and that the power supply is operational.
When the system is on, a green light also indicates that the power supply is
providing DC power to the system.

• Amber—Indicates a problem with the power supply.

About Your System 21

Figure 1-4. Power Supply Status Indicator

1

1 power supply status indicator

LCD Status Messages

The LCD messages consist of brief text messages that refer to events recorded
in the System Event Log (SEL). For information on the SEL and configuring
system management settings, see the systems management software
documentation.

NOTE: If your system fails to boot, press the Sy stem ID button for at least 5 seconds

until an error code appears on the LCD. Record the code, then see "Getting Help" on
page 185.

Viewing Status Messages

If a system error occurs, the LCD screen turns amber. Press the Select button
to view the list of errors or status messages. Press the left and right buttons to
highlight an error number, and press Select to view the error.

22 About Y our System

Removing LCD Status Messages

For faults associated with sensors, such as temperature, voltage, fans, and so
on, the LCD message is automatically removed when that sensor returns to a
normal state. For other faults, you must take action to remove the message
from the display:

• Clear the SEL—You can perform this task remotely, but you will lose the
event history for the system.

• Power cycle—Turn off the system and disconnect it from the electrical
outlet; wait approximately 10 seconds, reconnect the power cable, and
restart the system.

NOTE: The following LCD status messages are displayed in the Simple format. See

"Setup Menu" on page 16 to select the format in which the messages are displayed.

Table 1-1. LCD Status Messages

Code Text Causes Corrective Actions

E1000 Failsafe

voltage
error.
Contact
support.

E1114 Ambient Temp

exceeds
allowed
range.

E1116 Memory

disabled,
temp above
range. Power
cycle AC.

Check the system event log
for critical failure events.

Ambient temperature
reached a point outside the
allowed range.

Memory exceeded allowable
temperature and has been
disabled to prevent damage
to the components.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 185.

See "Troubleshooting
System Cooling
Problems" on page 157.

Remove AC power to the
system for 10 seconds and
restart the system.

See "Troubleshooting
System Cooling
Problems" on page 157. If
the problem persists, see
"Getting Help" on
page 185.

About Your System 23

Code Text Causes Corrective Actions

E1119 Chipset #

temp out of
range. Check
motherboard
heatsinks.

E1210 Motherboard

battery
failure.
Check
battery.

E1211 RAID

Controller
battery
failure.
Check
battery.

E1216 3.3V

Regulator
failure.
Reseat PCIe
cards.

E1219 Disk

Backplane
power
failure.
Check BP
power cable.

E122C CPU Power

Fault. Power
cycle AC.

Chipset temperature
reached a point outside the
allowed range.

CMOS battery is missing or
the voltage is outside the
allowable range.

RAID battery is either
missing, bad, or unable to
recharge due to thermal
issues.

3.3 V voltage regulator
failed.

Storage backplane voltage
regulator failed.

A power fault was detected
when powering up the
processor(s).

See "Troubleshooting
System Cooling
Problems" on page157.

See "Troubleshooting the
System Battery" on
page 156.

Reseat the RAID battery
connector. See "Internal
Dual SD Module
(Optional)" on page 123
and "Troubleshooting
System Cooling
Problems" on page157.

Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards" on
page 166.

Remove and reconnect
the backplane power
cable.
If the problem persists,
see "Getting Help" on
page 185.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 185.

24 About Y our System

Code Text Causes Corrective Actions

E122D Memory

Regulator #
Failed.
Reseat DIMMs.

E122E On-board

regulator
failed. Call
support.

E1243 CPU # VCORE

Regulator
failure.
Contact
Support.

E1310 Fan ## RPM

exceeding
range. Check
fan.

E1313 Fan

redundancy
lost. Check
fans.

E1314 Critical

system
cooling loss.
Check fans.

E1410 System Fatal

Error
detected.

One of the memory voltage
regulators failed.

One of the on-board voltage
regulators failed.

Processor voltage regulator
failed.

RPM of specified fan is
outside the intended
operating range.

The system is no longer fan
redundant. Another fan
failure would put the system
at risk of over-heating.

All fans have been removed
from the system.

A fatal system error
detected.

Reseat the memory
modules. See
"Troubleshooting System
Memory" on page 159.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 185.

Reseat the processor. See
"Troubleshooting the
Processors" on page168.

If the problem persists,
see "Getting Help" on
page 185.

See "Troubleshooting
System Cooling
Problems" on page 157.

Check LCD for additional
scrolling messages. See
"Troubleshooting a Fan"
on page 158.

Ensure that the fans are
properly installed. See
"Troubleshooting a Fan"
on page 158.

Check LCD for additional
scrolling messages.
Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 185.

About Your System 25

Code Text Causes Corrective Actions

E1414 CPU # temp

exceeding
range. Check
CPU heatsink.

E1418 CPU # not

detected.
Check CPU is
seated
properly.

E141C Unsupported

CPU
configuration
. Check CPU
or BIOS
revision.

E141F CPU #

protocol
error. Power
cycle AC.

E1420 CPU Bus

parity error.
Power cycle
AC.

Specified processor is out of
acceptable temperature
range.

Specified processor is
missing or bad and the
system is in an unsupported
configuration.

Processors are in an
unsupported configuration.

The system BIOS reported a
processor protocol error.

The system BIOS reported a
processor bus parity error.

Ensure that the processor
heat sinks are properly
installed. See
"Troubleshooting the
Processors" on page 168
and "Troubleshooting
System Cooling
Problems" on page157.

Ensure that the specified
processor is properly
installed. See
"Troubleshooting the
Processors" on page 168.

Ensure that your
processors match and
conform to the type
described in the processor
technical specifications
outlined in your system’s
Getting Started Guide.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 185.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 185.

26 About Y our System

Code Text Causes Corrective Actions

E1421 CPU #

initialization
error. Power
cycle AC.

E1422 CPU # machine

check error.
Power cycle
AC.

E1610 Power Supply

# (#### W)
missing.
Check power
supply.

E1614 Power Supply

# (#### W)
error. Check
power supply.

E1618 Predictive

failure on
Power Supply
# (#### W).
Check PSU.

E161C Power Supply

# (#### W)
lost AC
power. Check
PSU cables.

The system BIOS reported a
processor initialization error.

The system BIOS reported a
machine check error.

Specified power supply
removed or is missing from
the system.

Specified power supply
failed.

A power supply fan failure,
an over-temperature
condition, or power supply
communication error caused
the predictive warning of an
impending power supply
failure.

Specified power supply is
installed but lost its AC
input.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 185.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 185.

See "Troubleshooting
Power Supplies" on
page 157.

See "Troubleshooting
Power Supplies" on
page 157.

See "Troubleshooting
Power Supplies" on
page 157.

Check the AC power
source for the specified
power supply. If the
problem persists, see
"Troubleshooting Power
Supplies" on page 157.

About Your System 27

Code Text Causes Corrective Actions

E1620 Power Supply

# (#### W) AC
power error.
Check PSU
cables.

E1624 Lost power

supply
redundancy.
Check PSU
cables.

E1629 Power

required >
PSU wattage.
Check PSU and
config.

E1631 System power

draw exceeded
threshold.
Contact
support.

E1632 FailSafe

event.
Contact
support.

Specified power supply's AC
input is outside the
allowable range.

The power supply subsystem
is no longer redundant. If
the remaining power supply
fails, the system will shut
down.

The system configuration
requires more power than
the power supplies can
provide, even with
throttling.

Processor and memory
throttling is not sufficient to
keep system power
consumption below the
maximum safe level with
the current power supply
configuration.

The processors and memory
have been throttled to keep
system power consumption
below the maximum safe
level with current power
supply configuration.

Check the AC power
source for the specified
power supply. If the
problem persists, see
"Troubleshooting Power
Supplies" on page 157.

See "Troubleshooting
Power Supplies" on
page 157.

Turn off power to the
system, check if adequate
power is supplied to the
system. See the Getting
Started Guide for
information on the
System power
requirements.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 185.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 185.

28 About Y our System

Code Text Causes Corrective Actions

E1710 I/O channel

check error.
Review &
clear SEL.

E1711 PCI parity

error on Bus
## Device ##
Function ##.

PCI parity
error on Slot
#. Review &
clear SEL.

E1712 PCI system

error on Bus
## Device ##
Function ##.

PCI system
error on Slot
#. Review &
clear SEL.

The system BIOS reported
an I/O channel check.

The system BIOS reported a
PCI parity error on a
component that resides in
PCI configuration space at
bus ##, device ##,
function ##.

The system BIOS reported a
PCI parity error on a
component that resides in
the specified slot.

The system BIOS reported a
PCI system error on a
component that resides in
PCI configuration space at
bus ##, device ##,
function ##.

The system BIOS reported a
PCI system error on a
component that resides in
the specified slot.

Check the SEL for more
information and then
clear the SEL. Remove
AC power to the system
for 10 seconds and restart
the system.

If the problem persists,
see "Getting Help" on
page 185.

Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards" on
page 166.

Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards" on
page 166.

Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards" on
page 166.

Remove and reseat the
expansion-card riser that
provides the specified slot.
See "Expansion Cards and
Expansion-Card Risers"
on page 107. If the
problem persists, the riser
card or system board is
faulty. See "Getting Help"
on page 185.

About Your System 29

Code Text Causes Corrective Actions

E1714 Unknown

error. Review
& clear SEL.

E1715 Fatal I/O

Error. Review
& clear SEL.

E1716 Chipset IERR

Bus ## Dev ##
Function ##.
Review &
clear SEL.

E1717 CPU #

internal
error. Review
& clear SEL.

The system BIOS
determined there has been
an error in the system, but is
unable to determine its
origin.

The system BIOS
determined there has been a
fatal error in the system.

The system BIOS reported a
chipset internal error that
resides in bus ##, device
##, function ##.

The system BIOS
determined that the
specified processor has had
an internal error.

Check the SEL for more
information and then
clear the SEL. Remove
AC power to the system
for 10 seconds and restart
the system.

If the problem persists,
see "Getting Help" on
page 185.

Check the SEL for more
information, and then
clear the SEL. Remove
AC power to the system
for 10 seconds, and restart
the system.

If the problem persists,
see "Getting Help" on
page 185.

Check the SEL for more
information, and then
clear the SEL. Remove
AC power to the system
for 10 seconds, and restart
the system.

If the problem persists,
see "Getting Help" on
page 185.

Check the SEL for more
information, and then
clear the SEL. Remove
AC power to the system
for 10 seconds, and restart
the system.

If the problem persists,
see "Getting Help" on
page 185.

30 About Y our System

Code Text Causes Corrective Actions

E171F PCIe fatal

error on Bus
## Device ##
Function ##.

PCIe fatal
error on Slot
#. Review &
clear SEL.

E1810 Hard drive ##

fault. Review
& clear SEL.

E1812 Hard drive ##

removed.
Check drive.

E1A11 PCI Riser

hardware &
configuration
mismatch.
Reconfigure.

E1A12 PCI Riser not

detected.
Check Riser.

The system BIOS reported a
PCIe fatal error on a
component that resides in
PCI configuration space at
bus ##, device ##,
function ##.

The system BIOS reported a
PCIe fatal error on a
component that resides in
the specified slot.

The specified hard drive
experienced a fault.

The specified hard drive is
removed from the system.

PCIe risers are not
configured correctly. Some
invalid configurations
prevent the system from
powering on.

One or both of the PCIe
risers are missing. This
prevents the system from
powering on.

Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards" on
page 166.

Remove and reseat the
expansion-card riser. See
"Expansion Cards and
Expansion-Card Risers"
on page 107. If the
problem persists, the riser
card or system board is
faulty. See "Getting Help"
on page 185.

See "Troubleshooting a
Hard Drive" on page 164.

Information only.

Reinstall the expansion­card riser. See "Expansion
Cards and Expansion­Card Risers" on page 107.

If the problem persists,
the riser card or system
board is faulty. See
"Getting Help" on
page 185.

Reinstall the missing riser
card(s). See "Installing
Expansion-Card Riser 1"
on page 113 and
"Installing Expansion­Card Riser 2" on page 114.

About Your System 31

Code Text Causes Corrective Actions

E1813 Internal Dual

SD Module
Card #
failed. Check
SD card.

E1814 Internal SD

Module Card #
write­protected.
Check SD
card.

E1815 Internal Dual

SD Module
redundancy
lost. Check
SD cards.

E1A14 SAS cable A

failure.
Check
connection.

E1A15 SAS cable B

failure.
Check
connection.

E1A1D Control panel

USB cable not
detected.
Check cable.

The internal dual SD
module card failed.

The internal dual SD
module card is write­protected and cannot be
used.

The internal dual SD
module bootable media is
no longer redundant.

SAS cable A is missing or
bad.

SAS cable B is missing or
bad.

USB cable to the control
panel is missing or bad.

Reseat the internal dual
SD module card.

If the problem persists,
see "Getting Help" on
page 185.

Change the write-protect
switch setting on SD card.

Reseat the internal dual
SD module card.

If the problem persists,
see "Getting Help" on
page 185.

Reseat the cable. If the
problem persists, replace
the cable.

If the problem persists,
see "Getting Help" on
page 185.

Reseat the cable. If the
problem persists, replace
the cable.

If the problem persists,
see "Getting Help" on
page 185

Reseat the cable. If the
problem persists, replace
the cable.

If the problem persists,
see "Getting Help" on
page 185.

32 About Y our System

Code Text Causes Corrective Actions

E2010 Memory not

detected.
Inspect
DIMMs.

E2011 Memory

configuration
failure.
Check DIMMs.

E2012 Memory

configured
but unusable.
Check DIMMs.

E2013 BIOS unable

to shadow
memory. Check
DIMMs.

E2014 CMOS RAM

failure.
Power cycle
AC.

E2015 DMA

Controller
failure.
Power cycle
AC.

E2016 Interrupt

Controller
failure.
Power cycle
AC.

No memory detected in the
system.

Memory detected, but is not
configurable. Error detected
during memory
configuration.

Memory configured, but is
unusable.

The system BIOS failed to
copy its flash image into
memory.

CMOS failure. CMOS RAM
not functioning properly.

DMA controller failure. Remove AC power to the

Interrupt controller failure. Remove AC power to the

Install memory or reseat
the memory modules. See
"Installing Memory
Modules" on page 97 or
"Troubleshooting System
Memory" on page 159.

See "Troubleshooting
System Memory" on
page 159.

See "Troubleshooting
System Memory" on
page 159.

See "Troubleshooting
System Memory" on
page 159.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 185.

system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 185.

system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 185.

About Your System 33

Code Text Causes Corrective Actions

E2017 Timer refresh

failure.
Power cycle
AC.

E2018 Programmable

Timer error.
Power cycle
AC.

E2019 Parity error.

Power cycle
AC.

E201A SuperIO

failure.
Power cycle
AC.

E201B Keyboard

controller
error. Power
cycle AC.

E201C SMI

initialization
failure.
Power cycle
AC.

Timer refresh failure. Remove AC power to the

system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 185.

Programmable interval
timer error.

Parity error. Remove AC power to the

SIO failure. Remove AC power to the

Keyboard controller failure. Remove AC power to the

System management
interrupt (SMI)
initialization failure.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 185.

system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 185.

system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 185.

system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 185.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 185.

34 About Y our System

Code Text Causes Corrective Actions

E201D Shutdown test

failure.
Power cycle
AC.

E201E POST memory

test failure.
Check DIMMs.

E2020 CPU

configuration
failure.
Check screen
message.

E2021 Incorrect

memory
configuration.
Review User
Guide.

E2022 General

failure
during POST.
Check screen
message.

E2026 Memory

initialization
error.
Contact
support.

BIOS shutdown test failure. Remove AC power to the

system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 185.

BIOS POST memory test
failure.

Processor configuration
failure.

Incorrect memory
configuration.

General failure after video. Check screen for specific

Invalid memory
configuration.

See "Troubleshooting
System Memory" on
page 159.

If the problem persists,
see "Getting Help" on
page 185.

Check screen for specific
error messages. See
"Troubleshooting the
Processors" on page 168.

Check screen for specific
error messages. See
"Troubleshooting System
Memory" on page 159.

error messages.

Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines"
on page 93. See "Getting
Help" on page 185.

About Your System 35

Code Text Causes Corrective Actions

E2110 Multibit

Error on DIMM
##. Reseat
DIMM.

E2111 SBE log

disabled on
DIMM ##.
Reseat DIMM.

E2112 Memory spared

on Card x
DIMM ##.
Power cycle
AC.

I1910 Intrusion

detected.
Check chassis
cover.

I1911 LCD Log Full.

Check SEL to
review all
Errors.

I1912 SEL full.

Review &
clear log.

The memory module in slot
"##" has had a multi-bit
error (MBE).

The system BIOS disabled
memory single-bit error
(SBE) logging and will not
log any more SBEs until the
system is rebooted. "##"
represents the memory
module implicated by the
BIOS.

The system BIOS spared the
memory because it
determined that the
memory has too many
errors.

System cover removed. Replace the chassis cover

LCD overflow message. A
maximum of ten error
messages can display
sequentially on the LCD.
The eleventh message
instructs the user to check
the SEL for details on the
events.

The SEL is full of events
and is unable to log any
more.

Reseat the memory
module in its socket.

If the problem persists,
see "Troubleshooting
System Memory" on
page 159.

Reseat the memory
module in its socket.

If the problem persists,
see "Troubleshooting
System Memory" on
page 159.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Troubleshooting
System Memory" on
page 159.

or ensure the chassis cover
is properly installed. See
"Closing the System" on
page 77.

Check the SEL for details
on the events.

Remove AC power to the
system for 10 seconds or
clear the SEL.

Check the SEL for more
information and then
clear the SEL.

36 About Y our System

Code Text Causes Corrective Actions

W1100 CPU VCORE

Regulator
temp
exceeding
range. Check
fans.

W1102 Mem Voltage

Regulator
temp
exceeding
range. Check
fans

W1228 RAID

Controller
battery
capacity <
24hr.

W1630 Power supply

redundancy
degraded.
Check PSU
cables.

The regulator temperature
reached a point outside the
allowed range.

The regulator temperature
reached a point outside the
allowed range.

Warns predictively that the
RAID battery has less than
24 hours of charge left.

The power supply subsystem
is no longer fully redundant.

See "Troubleshooting
System Cooling
Problems" on page 157. If
the problem persists, see
"Getting Help" on
page 185.

See "Troubleshooting
System Cooling
Problems" on page 157. If
the problem persists, see
"Getting Help" on
page 185.

Allow RAID battery to
charge to greater than 24
hours of sustained charge.

If problem persists,
replace the RAID battery.
See "Internal Dual SD
Module (Optional)" on
page 123.

Reseat the power supplies.
See "Troubleshooting
Power Supplies" on
page 157.

If the problem persists,
see "Getting Help" on
page 185.

NOTE: For the full name of an abbreviation or acronym used in this table, see the

Glossary at support.dell.com/manuals.

About Your System 37

System Messages

System messages appear on the screen to notify you of a possible problem
with the system.

NOTE: If you receive a system message not listed in the table, check the

documentation for the application that is running when the message appears or the
operating system's documentation for an explanation of the message and
recommended action.

Table 1-2. System Messages

Message Causes Corrective Actions

Alert! iDRAC6 not
responding.
Rebooting.

Alert! iDRAC6 not
responding.
Power required
may exceed PSU
wattage.

Alert!
Continuing
system boot
accepts the risk
that system may
power down
without warning.

The iDRAC6 is not
responding to BIOS
communication either
because it is not functioning
properly or has not
completed initialization. The
system will reboot.

The iDRAC6 has stopped
responding.

The iDRAC6 was remotely
reset while the system was
booting.

After AC recovery, the
iDRAC6 take s longer than
normal to boot.

Wait for the system to
reboot.

Remove AC power to the
system for 10 seconds and
restart the system.

38 About Y our System

Message Causes Corrective Actions

Alert! Node
Interleaving
disabled! Memory
configuration
does not support
Node
Interleaving.

Alert! Power
required exceeds
PSU wattage.
Check PSU and
system
configuration.

Alert!
Continuing
system boot
accepts the risk
that system may
power down
without warning.

Alert! Redundant
memory disabled!
Memory
configuration
does not support
redundant
memory.

The memory configuration
has changed (for example, a
memory module has failed)
so that node interleaving
cannot be supported. The
system will run but without
node interleaving.

The system configuration of
processor(s), memory
modules, and expansion
cards may not be supported
by the power supplies.

Redundant memory was
enabled in the system setup
program, but the current
configuration does not
support redundant memory.
A memory module may be
faulty.

Ensure that the memory
modules are installed in a
configuration that supports
node interleaving. Check
other system messages for
additional information for
possible causes. For memory
configuration information,
see "General Memory
Module Installation
Guidelines" on page 93. If
the problem persists, see
"Troubleshooting System
Memory" on page 159.

If any system components
were just upgraded, return
the system to the previous
configuration. If the system
boots without this warning,
then the replaced
component(s) are not
supported with this power
supply. If Energy Smart
power supplies are installed,
replace them with the High
Output power supplies to use
the components. See "Power
Supplies" on page 85.

Check the memory modules
for failure. See
"Troubleshooting System
Memory" on page 159. Reset
the memory setting, if
appropriate. See "Using the
System Setup Program and
UEFI Boot Manager" on
page 53.

About Your System 39

Message Causes Corrective Actions

Alert! System
fatal error
during previous
boot.

BIOS
MANUFACTURING
MODE detected.
MANUFACTURING
MODE will be
cleared before
the next boot.
System reboot
required for
normal
operation.

BIOS Update
Attempt Failed!

Caution!
NVRAM_CLR jumper
is installed on
system board.

CPU set to
minimum
frequency.

An error caused the system to
reboot.

System is in manufacturing
mode.

Remote BIOS update
attempt failed.

NVRAM_CLR jumper is
installed in the clear setting.
CMOS has been cleared.

The processor speed may be
intentionally set lower for
power conservation.

Check other system
messages for additional
information for possible
causes.

Reboot to take the system
out of manufacturing mode.

Retry the BIOS update. If
the problem persists, see
"Getting Help" on page 185.

Move the NVRAM_CLR
jumper to the default
position (pins 3 and 5). See
Figure6-1 for jumper
location. Restart the system
and re-enter the BIOS
settings. See "Using the
System Setup Program and
UEFI Boot Manager" on
page 53.

If not an intentional setting,
check any other system
messages for possible causes.

40 About Y our System

Message Causes Corrective Actions

CPUs with
different cache
sizes detected.

CPUs with
different core
sizes detected!
System halted.

CPUs with
different power
rating detected!
System halted.

Current boot mode
is set to UEFI.
Please ensure
compatible
bootable media is
available. Use
the system setup
program to change
the boot mode as
needed.

Decreasing
available
memory.

Embedded NICx and
NICy:
OS NIC=<ENABLED
|DISABLED>,
Management
Shared NIC=

<ENABLED
|DISABLED>

Mismatched processors have
been installed in the system.

The system failed to boot
because UEFI boot mode is
enabled in BIOS and the
boot operating system is non­UEFI.

Faulty or improperly installed
memory modules.

The operating system NIC
interface is set in BIOS. The
Management Shared NIC
interface is set in
management tools.

Ensure that all processors
have the same cache size,
number of cores, and power
rating. Ensure that the
processors are properly
installed. See "Processors" on
page 125.

Ensure that the boot mode is
set correctly and that the
proper bootable media is
available. See "Using the
System Setup Program and
UEFI Boot Manager" on
page 53.

Reseat the memory modules.
See "T roubleshooting System
Memory" on page 159.

Check the system
management software or the
System Setup program for
NIC settings. If a problem is
indicated, see
"Troubleshooting a NIC" on
page 153.

About Your System 41

Message Causes Corrective Actions

Error 8602 ­Auxiliary Device
Failure. Verify
that mouse and
keyboard are
securely
attached to
correct
connectors.

Gate A20 failure. Faulty keyboard controller;

General failure. The operating system is

Invalid
configuration
information ­please run SETUP
program.

Invalid PCIe card
found in the
Internal_Storage
slot!

Keyboard
controller
failure.

Keyboard data
line failure.

Keyboard stuck
key failure.

Mouse or keyboard cable is
loose or improperly
connected.

Defective mouse or keyboard. Ensure that the mouse or

faulty system board.

unable to carry out the
command.

An invalid system
configuration caused a
system halt.

The system halted because
an invalid PCIe expansion
card is installed in the
dedicated storage controller
slot.

Faulty keyboard controller;
faulty system board.

Keyboard cable connector is
improperly connected or the
keyboard is defective.

Reseat the mouse or
keyboard cable.

keyboard is operational. See
"Troubleshooting a USB
Device" on page 152.

See "Getting Help" on
page 185.

This message is usually
followed by specific
information. Note the
information, and take the
appropriate action to resolve
the problem.

Run the System Setup
program and review the
current settings. See "Using
the System Setup Program
and UEFI Boot Manager" on
page 53.

Remove the PCIe expansion
card and install the
integrated storage controller
in the dedicated slot. See
"VFlash Media (Optional)"
on page 122.

See "Getting Help" on
page 185.

Reseat the keyboard cable. If
the problem persists, see
"Troubleshooting a USB
Device" on page 152.

42 About Y our System

Message Causes Corrective Actions

Keyboard fuse has
failed.

Local keyboard
may not work
because all user
accessible USB
ports are
disabled. If
operating
locally, power
cycle the system
and enter system
setup program to
change settings.

Manufacturing
mode detected.

Memory tests
terminated by
keystroke.

No boot device
available.

Overcurrent detected at the
keyboard connector.

The USB ports are disabled
in the system BIOS.

System is in manufacturing
mode.

POST memory test was
terminated by pressing the
spacebar.

Faulty or missing optical
drive subsystem, hard drive,
or hard-drive subsystem, or
non-bootable USB key
installed.

See "Getting Help" on
page 185.

Power down and restart the
system using the power
button, and then enter the
System Setup program to
enable the USB port(s). See
"Entering the System Setup
Program" on page54.

Reboot to take the system
out of manufacturing mode.

Information only.

Use a bootable USB key, CD,
or hard drive. If the problem
persists, see
"Troubleshooting an Internal
USB Key" on page161,
"Troubleshooting a USB
Device" on page 152,
"Troubleshooting an Optical
Drive" on page 163, and
"Troubleshooting a Hard
Drive" on page 164. See
"Using the System Setup
Program and UEFI Boot
Manager" on page 53 for
information on setting the
order of boot devices.

About Your System 43

Message Causes Corrective Actions

No boot sector on
hard drive.

No timer tick
interrupt.

PCI BIOS failed
to install.

PCIe Training
Error: Expected
Link Width is x,
Actual Link Width
is y.

Plug & Play
Configuration
Error.

Incorrect configuration
settings in System Setup
program, or no operating
system on hard drive.

Faulty system board. See "Getting Help" on

PCIe device BIOS (Option
ROM) checksum failure
detected during shadowing.

Cables to expansion card(s)
loose; faulty or improperly
installed expansion card(s).

Faulty or improperly installed
PCIe card in the specified
slot.

Error encountered in
initializing PCIe device;
faulty system board.

Check the hard-drive
configuration settings in the
System Setup program. See
"Using the System Setup
Program and UEFI Boot
Manager" on page 53. If
necessary, install the
operating system on your
hard drive. See your
operating system
documentation.

page 185.
Reseat the expansion card(s).

Ensure that all appropriate
cables are securely connected
to the expansion card(s). If
the problem persists, see
"Troubleshooting Expansion
Cards" on page 166.

Reseat the PCIe card in the
specified slot number. See
"Troubleshooting Expansion
Cards" on page 166. If the
problem persists, see
"Getting Help" on page 185.

Install the NVRAM_CLR
jumper in the clear position
(pins 1 and 3) and reboot the
system. See Figure6-1 for
jumper location. If the
problem persists, see
"Troubleshooting Expansion
Cards" on page 166.

44 About Y our System

Message Causes Corrective Actions

Read fault.
Requested sector

not found.

SATA Port x
device not found.

SATA port x
device auto­sensing error.

SATA port x
device
configuration
error.

SATA port 0
device failure.

Requested sector
not found.

Seek error.
Seek operation

failed.

Shutdown
failure.

The operating system cannot
read from the hard drive,
optical drive, or USB device,
the system could not find a
particular sector on the disk,
or the requested sector is
defective.

There is no device connected
to the specified SATA port.

The drive connected to the
specified SATA port is faulty.

Faulty hard drive, USB
device, or USB medium.

General system error. See "Getting Help" on

Replace the optical medium,
USB medium or device.
Ensure that the SAS
backplane, USB, or SATA
cables are properly
connected. See
"Troubleshooting a USB
Device" on page 152,
"Troubleshooting an Optical
Drive" on page 163, or
"Troubleshooting a Hard
Drive" on page 164 for the
appropriate drive(s) installed
in your system.

Information only.

Replace the faulty drive.

Replace the USB medium or
device. Ensure that the USB
or SAS backplane cables are
properly connected. See
"Troubleshooting a USB
Device" on page 152 or
"Troubleshooting a Hard
Drive" on page 164 for the
appropriate drive(s) installed
in your system.

page 185.

About Your System 45

Message Causes Corrective Actions

The amount of
system memory has
changed.

Time-of-day
clock stopped.

Time-of-day not
set - please run
SETUP program.

Timer chip
counter 2 failed.

TPM or TCM
configuration
operation
honored. System
will now reset.

Memory has been added or
removed or a memory
module may be faulty.

Faulty battery or faulty chip. See "Troubleshooting the

Incorrect Time or Date
settings; faulty system
battery.

Faulty system board. See "Getting Help" on

A Trusted Platform Module
(TPM) or China Trusted
Platform Module (TCM)
configuration command has
been entered. The system
will reboot and execu t e the
command.

If memory has been added or
removed, this message is
informative and can be
ignored. If memory has not
been added or removed,
check the SEL to determine
if single-bit or multi-bit
errors were detected and
replace the faulty memory
module. See
"Troubleshooting System
Memory" on page 159.

System Battery" on page 156.
Check the Time and Date

settings. See "Using the
System Setup Program and
UEFI Boot Manager" on
page 53. If the problem
persists, replace the system
battery. See "System Battery"
on page 131.

page 185.
Information only.

46 About Y our System

Message Causes Corrective Actions

TPM or TCM
configuration
operation is
pending. Press
(I) to Ignore OR
(M) to Modify to
allow this change
and reset the
system.

WARNING:
Modifying could
prevent
security.

TPM or TCM
failure.

Unable to launch
System Services
image. System
halted!

Unexpected
interrupt in
protected mode.

This message displays during
system restart after a TPM or
TCM configuration
command has been entered.
User interaction is required
to proceed.

A TPM or TCM function has
failed.

System halted after <F10>
keystroke because System
Services image is either
corrupted in the system
firmware or has been lost due
to system board replacement.

The iDRAC6 Enterprise card
flash memory may be
corrupted.

Improperly seated memory
modules or faulty
keyboard/mouse controller
chip.

Enter I or M to proceed.

See "Getting Help" on
page 185.

Restart the system and
update the Lifecycle
Controller repository to the
latest software to restore full
functionality. See the
Lifecycle Controller user
documentation for more
information.

Restore the flash memory
using the latest version on
support.dell.com. See the
iDRAC6 user's guide for
instructions on performing a
field replacement of the flash
memory.

Reseat the memory modules.
See "T roubleshooting System
Memory" on page 159. If the
problem persists, see
"Getting Help" on page 185.

About Your System 47

Message Causes Corrective Actions

Unsupported CPU
combination

Unsupported CPU
stepping
detected.

Unsupported DIMM
detected. The
following DIMM
has been
disabled: x

Unsupported
memory
configuration.
DIMM mismatch
across slots
detected:
x,x,...

Warning: A fatal
error has caused
system reset!
Please check the
system event log!

Warning: Front
Control Panel is
not installed.

Warning! No micro
code update
loaded for
processor n.

Processor(s) is not supported
by the system.

Invalid memory
configuration. The system
will run but with the
specified memory module
disabled.

Invalid memory
configuration. Memory
modules are mismatched in
the specified slots.

A fatal system error occurred
and caused the system to
reboot.

The control panel is not
installed or has a faulty cable
connection.

Micro code update failed. Update the BIOS. See

Install a supported processor
or processor combination.
See "Processors" on page125.

Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 93.

Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 93.

Check the SEL for
information that was logged
during the error. See the
applicable troubleshooting
section in "Troubleshooting
Your System" on page 151 for
any faulty components
specified in the SEL.

Install the control panel, or
check the cable connections
between the control panel
board and the system board.
See "Control Panel
Assembly" on page 139.

"Getting Help" on page 185.

48 About Y our System

Message Causes Corrective Actions

Warning! Power
required exceeds
PSU wattage.
Check PSU and
system
configuration.

Warning!
Performance
degraded. CPU and
memory set to
minimum
frequencies to
meet PSU wattage.
System will
reboot.

Write fault
Write fault on

selected drive.

Incorrect memory
configuration
CPU n.

The system configuration of
processor(s), memory
modules, and expansion
cards may not be supported
by the power supplies.

Faulty USB device, USB
medium, optical drive
assembly, hard drive, or hard­drive subsystem.

The DIMM group for CPU n
is incorrectly configured and
caused the system to halt.

If any system components
were just upgraded, return
the system to the previous
configuration. If the system
boots without this warning,
then the replaced
component(s) are not
supported with this power
supply. If Energy Smart
power supplies are installed,
replace them with High
Output power supplies to use
the components. See "Power
Supplies" on page 85.

Replace the USB medium or
device. Ensure that the USB,
SAS backplane, or SATA
cables are properly
connected. See
"Troubleshooting a USB
Device" on page 152,
"Troubleshooting an Internal
USB Key" on page161, and
"Troubleshooting a Hard
Drive" on page 164.

See "General Memory
Module Installation
Guidelines" on page 93, for
memory configuration
information. If the problem
persists, see
"Troubleshooting System
Memory" on page 159.

About Your System 49

Message Causes Corrective Actions

HyperTransport
error caused a
system reset!
Please check the
system event log
for details!

Warning:
Following faulty
DIMMs are
ignored:

DIMM n1 n2
Total memory size

is reduced.
Warning:

Following faulty
DIMMs are
disabled:

DIMM n1 n2
Total memory size

is reduced.
Warning: The

installed memory
configuration is
not optimal. For
more information
on valid memory
configurations,
please see the
system
documentation on
the technical
support web site.

A fatal system error occurred
and caused the system to
reboot.

Faulty or improperly seated
memory module(s). Check
both DIMMs in the same
channel for a possible fault.

Faulty or improperly seated
memory module(s). Check
both DIMMs in the same
channel for a possible fault.

Invalid memory
configuration. The system
will run but with reduced
functionality.

Check the SEL for
information that is logged
during the error. See the
applicable troubleshooting
section in "Troubleshooting
Your System" on page 151,
for any faulty components
specified in the SEL.

See "Troubleshooting Your
System" on page 151.

See "Troubleshooting Your
System" on page 151.

Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 93. If the problem
persists, see
"Troubleshooting System
Memory" on page 159.

NOTE: For the full name of an abbreviation or acronym used in this table, see the

Glossary at support.dell.com/manuals.

50 About Y our System

Warning Messages

A warning message alerts you to a possible problem and prompts you to
respond before the system continues a task. For example, before you format a
diskette, a message will warn you that you may lose all data on the diskette.
Wa rning messages usually interrupt the task and require you to respond by
typing y (yes) or n (no).

NOTE: Warning messages are generate d by either the application or the operating

system. For more information, see the documentation that accompanied the
operating system or application.

Diagnostics Messages

The system diagnostic utilities may issue messages if you run diagnostic tests
on your system. See "Running the System Diagnostics" on page 171 for more
information about system diagnostics.

Alert Messages

Systems management software generates alert messages for your system. Alert
messages include information, status, warning, and failure messages for drive,
temperature, fan, and power conditions. For more information, see the
systems management software documentation at support.dell.com/manuals.

About Your System 51

Other Information You May Need

WARNING: See the safety and regulatory information that shipped with your

system. Warranty information may be included within this document or as a
separate document.

• The rack documentation included with your rack solution describes how to
install your system into a rack.

•The

• Dell systems management application documentation at

• Any media that ships with your system that provides documentation and

Getting Started Guide

up your system, and technical specifications.

support.dell.com/manuals

the systems management software.

tools for configuring and managing your s ystem, including those
pertaining to the operating system, system management software, system
updates, and system components that you purchased with your system.

NOTE: Always check for updates on support.dell.com/manuals and read the

updates first because they often supersede information in other documents.

provides an overview of system features, setting

provides information about installing and using

52 About Y our System

2

Using the System Setup Program and UEFI Boot Manager

The System Setup program enables you to manage your system hardware and
specify BIOS-level options. From the System Setup program, you can:

• Change the NVRAM settings after you add or remove hardware

• View the system hardware configuration

• Enable or disable integrated devices

• Set performance and power management thresholds

• Manage system security

Choosing the System Boot Mode

The System Setup program also enables you to specify the boot mode for
installing your operating system:

• BIOS boot mode (the default) is the standard BIOS-level boot interface.

• UEFI boot mode is an enhanced 64-bit boot interface based on Unified
Extensible Firmware Interface (UEFI) specifications that overlays the
system BIOS. See "Entering the UEFI Boot Manager" on page 64 for more
information on this interface.

You must select the boot mode in the Boot Mode field of the "Boot Settings
Screen" of the System Setup program. After specifying the boot mode,
proceed to install your operating system in that mode. Thereafter, boot the
system to the same boot mode (BIOS or UEFI) to access the installed
operating system. Tr ying to boot the operating system from another boot
mode causes the system to halt immediately at startup.

NOTE: Operating systems must be UEFI-compatible (for example, Microsoft®

Windows Server
and 32-bit operating systems do not support UEFI and can only be installed from the
BIOS boot mode.

®

2008 x64 version) to be installed from the UEFI boot mode. DOS

Using the System Setup Program and UEFI Boot Manager 53

Entering the System Setup Program

1

Turn on or restart your system.

2

Press <F2> immediately after you see the following message:

<F2> = System Setup

If your operating system begins to load before you press <F2>, allow the
system to finish booting, and then restart your system and try again.

Responding to Error Messages

If an error message appears while the system is booting, make a note of the
message. See "System Messages" on page 38 for an explanation of the message
and suggestions for correcting errors.

NOTE: After installing a memory upgrade, it is normal for your system to display a

message the first time you start your system.

Using the System Setup Program Navigation Keys

Keys Action

Up arrow or <Shift><Tab> Moves to the previous field.
Down arrow or <Tab> Moves to the next field.
Spacebar, <+>, <

right arrows
<Esc> Exits the System Setup program and restarts the

<F1> Displays the System Setup program

–>, left and

Cycles through the settings in a field. In some
fields, you can also type the appropriate value.

system if any changes were made.

's help file.

NOTE: For most of the options, any changes that you make are recorded but do not

take effect until you restart the system.

54 Using the System Setup Program and UEFI Boot Manager

System Setup Options

Main Screen

NOTE: The options for the System Setup program change based on the system

configuration.

NOTE: The System Setup program defaults are listed under their respective options

in the following sections, where applicable.

Option Description

System Time Sets the time on the system's internal clock.
System Date Sets the date on the system's internal calendar.
Memory Settings Displays information related to installed memory. See

"Memory Settings Screen" on page57.

Using the System Setup Program and UEFI Boot Manager 55

Option Description

Processor Settings Displays information related to processors (speed,

cache size, and so on). See "Processor Settings Screen"
on page 58.

SATA Settings Displays a screen to enable or disable the integrated

SATA controller and ports. See "SATA Settings Screen"
on page 59.

Boot Settings Displays a screen to specify the boot mode (BIOS or

UEFI). For BIOS boot mode, you can also specify the
boot devices. See "Boot Settings Screen" on page 59.

Integrated Devices Displays a screen to enable or disable integrated device

controllers and ports, and to specify related features
and options. See "Integrated Devices Screen" on
page 60.

PCI IRQ Assignment Displays a scre en to change the IRQ assigned to each of

the integrated devices on the PCI bus, and any installed
expansion card that requir es an IRQ. See "PCI IRQ
Assignments Screen" on page 61.

Serial Communication Displays a screen to enable or disable the serial ports

and specify related features and options. See "Serial
Communication Screen" on page 61.

Power Management Enables you to manage power usage of the processor(s),

fans, and memory modules with preconfigured or
customized settings. See "Power Management Screen"
on page 62.

System Security Displays a screen to configure the system password and

setup password features. See "System Security Screen"
on page 63, "Using the System Password" on page67,
and "Using the Setup Password" on page69 for more
information.

Keyboard NumLock

On

default)

(

Determines whether your system starts up with the
NumLock mode activated on 101- or 102-key keyboards
(does not apply to 84-key keyboards).

56 Using the System Setup Program and UEFI Boot Manager

Option Description

Report Keyboard Errors
(

Report

default)

F1/F2 Prompt on Error
(Enabled default)

Enables or disables reporting of keyboard errors during
the POST. Select Report for host systems that have
keyboards attached. Select Do Not Report to suppress
all error messages relating to the keyboard or keyboard
controller during POST. This setting does not affect the
operation of the keyboard itself if a keyboar d is attached
to the system.

Enables the system to halt on errors during POST,
which allows the user to observe events that may scroll
by unnoticed during normal POST. The user can press
<F1> to continue or <F2> to enter the System Setup
program.

CAUTION: When setting this option to Disabled,

the system does not halt if an error occurs during
POST. Any critical errors are displayed and logged
in the system event log.

Memory Settings Screen

Option Description

System Memory Size Displays the amount of system memory.
System Memory Type Displays the type of system memory.
System Memory Speed Displays the system memory speed.
Video Memory Displays the amount of video memory.
System Memory Testing

(Enabled default)
Redundant Memory

(Disabled default)
Node Interleaving

(Disabled default)

Specifies whether system memory tests are run at system
boot. Options are Enabled and Disabled.

Specifies whether redundant memory is enabled on the
system. Options are Enabled and Disabled.

If this field is Enabled, memory interleaving is supported
if a symmetric memory configuration is installed.

Using the System Setup Program and UEFI Boot Manager 57

Processor Settings Screen

Option Description

64-bit Specifies if the processor(s) support 64-bit extensions.
Core Speed Displays the processor clock speed.
Bus Speed Displays the processor bus speed.
Hyper Transport

Technology (HT3 default)

HT Assist (Enabled
default)

CPU Virtualization
Technology
(Enabled default)

DRAM Prefetcher
(Enabled default)

Hardware Prefetch
Training on Software
Prefetch

Hardware P refetcher
(Enabled default)

Execute Disable
(Enabled default)

Number of Cores per
Processor (All default)

C1E
(Disabled default)

Processor X Family­Model-Stepping

Displays the HyperTransport link speed, and depending
upon the system, this field may be read-only. HT3
capable systems ship with HT3 by default.

Enables or disables the HT Assist.

Enabled permits virtualization software to use the
virtualization technology incorporated in the processor.

NOTE: Disable this feature if your system does not run

virtualization software.

Enables or disables the DRAM prefetcher.

Enables or disables the Hardware prefetcher training on
software prefetcher.

Enables or disables the hardware prefetcher.

Enables or disables Execute Disable Memory Protection
Technology.

Controls the number of enabled cores in each processor.

When set to Enabled, the processor(s) can switch to a
minimum performance state when idle.

Displays the family and model number of each processor .
A submenu displays the core speed, the amount of cache
memory, and the number of cores of the processor(s).

58 Using the System Setup Program and UEFI Boot Manager

SATA Settings Screen

Option Description

Embedded SATA
(Off default)

Port A
(Off default)

ATA Mode enables the integrated SATA controller. Off
disables the controller.

Auto enables BIOS support for the device attached to
SATA port A. Off disables BIOS support for the device.

Boot Settings Screen

Option Description

Boot Mode
(BIOS default)

Boot Sequence If Boot Mode is set to BIOS, this field tells the system

Hard-Disk Drive
Sequence

USB Flash Drive
Emulation Type

Boot Sequence Retry
(Disabled default)

CAUTION: Switching the boot mode could prevent

the system from booting if the operating system was
not installed in the same boot mode.

If the operating system supports Unified Extensible
Firmware Interface, you can set this option to UEFI.
Setting this field to BIOS allows compatibility with non­UEFI operating systems.

NOTE: Setting this field to UEFI disables the Boot

Sequence, Hard-Disk Drive Sequence, and USB Flash Drive
Emulation Type fields.

where the operating system files needed for startup are
located. If Boot Mode is set to UEFI, you can access the
UEFI boot manager utility by rebooting the system and
pressing <F11> when prompted to do so.

Determines the order in which the BIOS attempts to
boot from hard drives in the system during system
startup.

Determines the emulation type for a USB flash drive. If
Boot Mode is set to UEFI, this field is disabled.

If this field is enabled and the system has failed to boot,
the system reattempts to boot after 30 seconds.

Using the System Setup Program and UEFI Boot Manager 59

Integrated Devices Screen

Option Description

Integrated SAS Controller
(Enabled default)

User Accessible USB Ports
(All Ports On default)

Internal USB Port
(On default)

Internal SD Card Port
(On default)

Redundancy
(Disabled default)

Embedded NIC1 and
NIC2
(Enabled default)

Embedded Gb NICx
(Enabled default)

MAC Address Displays the MAC address for the integrated 10/100/1000

OS Watchdog Timer
(Disabled default)

Embedded Video
Controller
(Enabled default)

Enables or disables the integrated SAS controller.

Enables or disables the user accessible USB ports.
Options are All Ports On, Only Back Ports On, and All
Ports Off.

Enables or disables the internal USB port.

Enables or disables the internal SD card port.

Enables or disables the mirror mode for Internal Dual SD
Modules (if installed).

Enables or disables the operating system interface of the
embedded NICs. The NICs can also be accessed through
the system's management controller.

Enables or disables the integrated NIC. Options are
Enabled and Enabled with PXE. PXE support allows the
system to boot from the network.

NIC.
Aids recovery of the operating system, if your system

stops responding. If set to Enabled, the operating system
is allowed to initialize the timer.

Enables/disables BIOS support for the Embedded Video
Controller.

60 Using the System Setup Program and UEFI Boot Manager

PCI IRQ Assignments Screen

Option Description

<PCIe device> Use the <+> and <-> keys to manually select an IRQ

for a given device, or select Default to allow the BIOS to
select an IRQ value at system startup.

Serial Communication Screen

Option Description

Serial Communication
(On without Console
Redirection default)

Serial Port Address
(Serial Device 1=COM1,
Serial Device2=COM2
default)

External Serial Connector
(Serial Device1 default)

Failsafe Baud Rate
(115200 default)

Remote Terminal Type
(VT 100/VT220 default)

Redirection After Boot
(Enabled default)

Selects whether the serial communication devices
(Serial Device 1 and Serial Device 2) are enabled in
BIOS. BIOS console redirection can also be enabled and
the port address to be used can be specified.

Options are On without Console Redirection, On with

Console Redirection via COM1, On with Console
Redirection via COM2, and Off.

Sets the serial port addresses for the two serial devices.

NOTE: Only Serial Device 2 can be used for Serial Over

LAN (SOL). To use console redirection by SOL, configure
the same port address for console redirection and the
serial device.

Specifies whether Serial Device 1, Serial Device 2, or
Remote Access Device has access to the external serial

connector.

NOTE: Only Serial Device 2 can be used for Serial Over

LAN (SOL). To use console redirection by SOL, configure
the same port address for console redirection and the
serial device.

Displays the failsafe baud rate used for console
redirection. BIOS attempts to determine the baud rate
automatically. This failsafe baud rate is used only if the
attempt fails. This rate should not be adjusted.

Sets the remote console terminal type, either
VT100/VT220 or ANSI.

Enables or disables BIOS console redirection when the
operating system is loaded.

Using the System Setup Program and UEFI Boot Manager 61

Power Management Screen

Option Description

Power Management
(Active Power Controller

default)

CPU Power and
Performance
Management

Fan Power and
Performance
Management

Memory Power and
Performance
Management

Options are OS Control, Active Power Controller,

Custom, or Maximum Performance. For all but the
Custom setting, the BIOS pre-configures the power

settings on this screen as follows:

•

OS Control

fan power to
to

Maximum Performance

performance information is p ass ed from the system
BIOS to the operating system for control. The operating
system sets the processor performance based on
processor utilization.

Active Power Contro ller

•

System DBPM

the memory power to
BIOS sets the processor performance based on processor
utilization.

Maximum Performance

•

Performance

If you select Custom, you can configure each option
independently.

Options are OS DBPM, System DBPM, Maximum
Performance, or Minimum Power.

Options are Maximum Performance or Minimum Power.

Options are Maximum Performance, a spe cified
frequency, or Minimum Power.

sets the processor power to

Minimum Power

, the fan power to

.

, and the memory power

. In this setting, all processor

sets the processor power to

Minimum Power

Maximum Performance

sets all fields to

OS DBPM

. The

Maximum

, the

, and

62 Using the System Setup Program and UEFI Boot Manager

System Security Screen

Option Description

System Password Displays the current status of the password security

feature and allows a new system password assignment and
verification.

NOTE: See Using the "Using the System Password" on

page 67 for more information.

Setup Password Restricts access to the System Setup program by using a

setup password.

NOTE: See "Using the System Password" on page 67 for

more information.

Password Status
(Unlocked default)

Power Button
(Enabled default)

NMI Button
(Disabled default)

AC Power Recovery
(Last default)

When Setup Password is assigned and this field i s
Locked, the system password cannot be changed or
disabled at system start-up.

See "Using the System Password" on page67 for more
information.

If Enabled, the power button can turn the system's power
off and on. On an
system performs an orderly shutdown before power is
turned off.

When Disabled, the button can only turn on system
power.

CAUTION: Use the NMI button only if directed to do

so by qualified support personnel or by the operating
system's documentation. Pressing this button halts
the operating system and displays a diagnostic
screen.

ACPI-compliant operating system, the

Enables or disables the NMI feature.

Determines how the system reacts when power is
restored. If set to Last, the system returns to the last
power state. On turns on the system after power is
restored. Off allows the system to remain off after power
is restored.

Using the System Setup Program and UEFI Boot Manager 63

Option Description

AC P ower Recovery
Delay

User Defined Delay The delay defined by the user.

Determines when the system restarts after power is
restored. Options are Immediate, Random (a random
value of 30 to 240 seconds), or a user-defined value of 30
to 240 seconds.

Exit Screen

Press <Esc> to exit the System Setup program; the Exit screen displays :

• Save Changes and Exit

• Discard Changes and Exit

• Return to Setup

Entering the UEFI Boot Manager

NOTE: Operating systems must be 64-bit UEFI-compatible (for example, Microsoft

Windows Server 2008 x64 version) to be installed from the UEFI boot mode. DOS and
32-bit operating systems can only be installed from the BIOS boot mode.

NOTE: The Boot Mode must be set to UEFI in the System Setup program to access

the UEFI Boot Manager.

The UEFI Boot Manager enables you to:

• Add, delete, and arrange boot options

• Access the System Setup program and BIOS-level boot options without
rebooting

1

Turn on or restart your system.

2

Press <F11> after you see the following message:

<F11> = UEFI Boot Manager

NOTE: The system does not respond until the USB keyboard is active.

If your operating system begins to load before you pr ess <F11 >, allow the
system to finish booting, and then restart your system and try again.

64 Using the System Setup Program and UEFI Boot Manager

Using the UEFI Boot Manager Navigation Keys

Keys Action

Up arrow Moves to and highlights the previous field.
Down arrow Moves to and highlights the next field.
Spacebar, <Enter>, <+>,

<

–>

<Esc> Refreshes the UEFI Boot Manager screen, or

<F1> Displays the UEFI Boot Manager help file.

Cycles through the settings in a field.

returns to the UEFI Boot Manager screen from the
other program screens.

UEFI Boot Manager Screen

Option Description

Continue The system attempts to boot to devices starting with

the first item in the boot order. If the boot attempt fails,
the system continues with the next item in the boot
order until the boot is successful or no more boot
options are found.

<Boot options> Displays the list of available boot options (marked with

asterisks). Select the boot option you wish to use and
press Enter.

NOTE: If you hot-add a boot device, press <ESC> to

refresh the list of boot options.

UEFI Boot Settings Enables you to add, delete, enable, or disable boot

options; change boot order; or ex ecute a one-time boot
option.

System Utilities Enables you to access the System Setup program,

System Services (Unified Server Configurator [USC]),
Diagnostics, and BIOS-level boot options.

Using the System Setup Program and UEFI Boot Manager 65

UEFI Boot Settings Screen

Option Description

Add Boot Option Adds a new boot option.
Delete Boot Option Deletes an existing boot option.
Enable/Disable Boot

Option
Change Boot Order Changes the order of the boot option list.
One-Time Boot From File Sets a one-time boot option not included in the boot

Disables and enables a boot option in the boot option
list.

option list.

System Utilities Screen

Option Description

System Setup Accesses the System Setup program without rebooting.
System Services Restarts the system and access the Lifecycle Controller,

which allows you to run utilities such as system
diagnostics.

BIOS Boot Manager Accesses the BIOS-level boot options list without

rebooting. This option enables you to conveniently
switch to BIOS boot mode if you need to boot to a
device with a non-UEFI operating system, such as a
bootable DOS media with diagnostics software.

Reboot System Restarts the system.

System and Setup Password Features

NOTE: For a forgotten password, see "Disabling a Forgotten Password" on

page 183.

Your system is shipped without the system password feature enabled. Operate
the system only with system password protection.

CAUTION: The password features provide a basic level of security for the data o n

your system.

CAUTION: Anyone can access the data stored on your system if the system is

running and unattended.

66 Using the System Setup Program and UEFI Boot Manager

Using the System Password

When a system password is assigned, the system prompts for the password
during start up.

Assigning a System Password

Before assigning a system password, enter the System Setup program and
check the System Password option.

When a system password is assigned, System Password is Enabled. If
P assword Status is Unlocked, you can change the system password. If Locked,
you cannot change the system password. Disabling the password jumper on
the system board sets System Password to Disabled, and you cannot change
or enter a new system password.

When a system password is not assigned and the password jumper on the
system board is in the enabled position, System Pa ssword is Not Enabled and
Password Status is Unlocked.

To assign a system password:

1

Verify that

2

Highlight the

3

Type your new system password.
You can use up to 32 characters in your password.

As you type, placeholders appear in the field.

Password Status

System Password

is

Unlocked

.

option and press <Enter>.

The password assignment is not case-sensitive. Certain key combinations
are invalid and if you enter one, the system beeps. To erase a character,
press <Backspace> or the left-arrow key.

NOTE: To escape from the field without assigning a system password, press

<Enter> to move to another field, or press <Esc> prior to completing step 5.

4

Press <Enter>.

Using the System Setup Program and UEFI Boot Manager 67

5

To confirm your password, type it a second time and press <Enter>.

System P assword

changes to

Enabled

. Exit the System Setup program and

begin using your system.

6

Either reboot the system now for the password protection to take effect or
continue working.

NOTE: Password protection does not take effect until the system reboots.

Using Your System Password to Secure Your System

NOTE: If you have assigned a setup password (see "Using the Setup Password" on

page 69), the system accepts your setup password as an alternate system
password.

When Password Status is Unlocked, you have the option to leave the
password security enabled or to disable password security.

To leave the passwor d security enabled:

1

Turn on or reboot your system by pressing <Ctrl><Alt><Delete>.

2

Type your password and press <Enter>.

To disable the password security:

1

Turn on or reboot your system by pressing <Ctrl><Alt><Delete>.

2

Type your password and press <Ctrl><Enter>.

When Password Status is Locked, type the password and press <Enter>
when prompted at reboot.

If an incorrect system password is entered, the system displays a message and
prompts you to re-enter your password. You have three attempts to enter the
correct password. After the thir d unsuccessful attempt, the system displays an
error message that the system has halted and shuts down.

Even after you shut down and restart the system, the error message continues
to be displayed until the correct password is entered.

NOTE: You can use the Password Status option in conjunction with the System

Password and Setup Password options to protect your system from unauthorized
changes.

68 Using the System Setup Program and UEFI Boot Manager

Deleting or Changing an Existing System Password

1

Enter the System Setup program and select the

2

Highlight

Setup Password

, press <Enter> to access the setup password

System Security

.

window. Press <Enter> twice to clear the existing setup password.
The setting changes to

3

If you want to assign a new setup password, perform the steps in "Assigning

Not Enabled

.

a Setup Password" on page 69.

Using the Setup Password

Assigning a Setup Password

You can assign a setup password only when the Setup Password is Not
Enabled. To assign a setup password, highlight the Setup Password option

and press the <+> or <–> key. The system prompts you to enter and verify
the password.

NOTE: The setup password can be the same as the system password. If the two

passwords are different, the setup password can be used as an alternate system
password. The system password cannot be used in place of the setup password.

You can use up to 32 characters in your password.
As you type, placeholders appear in the field.
The password assignment is not case-sensitive. Certain key combinations are

invalid and if you enter one, the system beeps. To erase a character, press
<Backspace> or the left-arrow key.

When you verify the password, the Setup Password changes to Enabled. The
next time you enter the System Setup program, the system prompts you for
the setup password.

A change to the Setup Password option becomes effective immediately
(restarting the system is not required).

Using the System Setup Program and UEFI Boot Manager 69

Operating With a Setup Password Enabled

If Setup Password is Enabled, you must enter the correct setup password
before modifying most of the System Setup options.

If you do not enter the correct password in three attempts, the system lets you
view, but not modify, the System Setup screens. The following options are
exceptions: If System Password is not Enabled and is not locked through the
Password Status option, you can assign a system password. You cannot disable
or change an existing system password.

NOTE: You can use the Password Status option in conjunction with the Setup

Password option to protect the system password from unauthorized changes.

Deleting or Changing an Existing Setup Password

1

Enter the System Setup program and select the

2

Highlight
window. Press <Enter> twice to clear the existing setup password.

The setting changes to

3

If you want to assign a new setup password, perform the steps in "Assigning
a Setup Password" on page69.

Setup Password

Not Enabled

, press <Enter> to access the setup password

.

System Security

.

Embedded System Management

The Lifecycle Controller is an embedded utility that enables systems
management tasks from an embedded environment throughout the server’s
lifecycle.

Lifecycle Controller can be started during the boot sequence and can
function independently of the operating system.

NOTE: Certain platform configurations may not support the full set of features

provided by the Lifecycle Controller.

For more information about setting up the Lifecycle Controller, configuring
hardware and firmwar e, and deploying t he operati ng system, see the Life cycle
Controller documentation on the Dell Support website at
support.dell.com/manuals.

70 Using the System Setup Program and UEFI Boot Manager

iDRAC6 Configuration Utility

The iDRAC6 Configuration Utility is a pre-boot configuration environment
that allows you to view and set parameters for the iDRAC6 and for the
managed server.

The iDRAC6 Configuration Utility provides the following features:

• Enables fault logging and SNMP alerting

• Provides access to system event log and sensor status

• Functions independently of the system’s operating system

In addition the iDRAC6 Configuration Utility enables you to:

• Configure, enable, or disable the iDRAC6 local area network through the
dedicated iDRAC6 Enterprise card port or the embedded NIC1.

• Enable or disable IPMI over LAN

• Enable a LAN Platform Event Trap (PET) destination

• Attach or detach the Virtual Media devices

• Change the administrative user name and password and manage user
privileges

• View System Event Log (SEL) messages or clear messages from the log

• Reset iDRAC6 settings to default

For additional information on using iDR AC6, see the documentation for
iDRAC6 and systems management applications.

Entering the iDRAC6 Configuration Utility

1

Turn on or restart your system.

2

Press <Ctrl><E> w hen prompted during POST.
If your operating system begins to load before you press <Ctrl><E>,

allow the system to finish booting, and then restart your system and try
again.

Using the System Setup Program and UEFI Boot Manager 71

72 Using the System Setup Program and UEFI Boot Manager

3

Installing System Components

Recommended Tools

You may need the following items to perform the procedures in this section:

• Key to the system keylock

• #1 and #2 Phillips screwdrivers

• T8 and T10 Torx drivers

•W

rist grounding stra

Inside the System

WARNING: Whenever you need to lift the system, get others to assist you. To

avoid injury, do not attempt to lift the system by yourself.

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.

p

NOTE: It is recommended that you always use a static mat and static strap while

working on components in the interior of the system.

Installing System Components 73

Figure 3-1. Inside the System

2

3

4

5

6

7

8

9

1

0

1

1

2

1

1

1 cooling shroud 2 power supply bays (2)
3 expansion card riser 2 4 expansion card riser 1
5 heat sinks (2 or 4) 6 memory modules (8 to 32)
7 hard drives (up to 6) 8 control panel
9 optical drive (optional) 10 SD module
11 cooling fan assembly 12 cooling fans (6)

74 Installing System Components

Front Bezel (Optional)

1

2

3

Removing the Front Bezel

1

Unlock the keylock at the left end of the bezel.

2

Lift up the release latch next to the keylock.

3

Rotate the left end of the bezel away from the front panel.

4

Unhook the right end of the bezel and pull the bezel away from
the system. See Figure 3-2.

Figure 3-2. Removing and Installing the Front Bezel

1 release latch 2 key lock
3 front bezel

Installing the Front Bezel

1

Hook the right end of the bezel onto the chassis.

2

Fit the free end of the bezel onto the chassis.

3

Secure the bezel with the keylock. See F igure 3-2.

Installing System Components 75

Opening and Closing the System

WARNING: Whenever you need to lift the system, get others to assist you. To

avoid injury, do not attempt to lift the system by yourself.

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.

NOTE: It is recommended that you always use a static mat and static strap while

working on components in the interior of the system.

Opening the System

1

Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and peripherals.

2

Rotate the latch release lock counter clockwise to the unlocked position.
See Figure3-3.

3

Lift the latch and slide the cover toward the back of the system.

4

Grasp the cover on both sides and lift the cover away from the system. See
Figure 3-3.

76 Installing System Components

Figure 3-3. Opening and Closing the System

1

2

3

1 latch 2 latch release lock
3 cover

Closing the System

1

Place the cover onto the chassis and offset it slightly toward the back of the
system, so that the slots on the sides of the cover fit into the corresponding
hooks on the sides of the chassis. See Figure 3-3.

NOTE: To close the system properly, ensure that the tabs on the cooling

shroud are seated in the slots on the chassis. See Figure 3-9.

2

Slide the cover toward the front of the chassis till it snaps in position.

3

Push down the latch to secure the cover into the closed position.

4

Rotate the latch release lock in a clockwise direction to secure the cover.

5

Reconnect the system to its electrical outlet and turn the system on,
including any attached peripherals.

Installing System Components 77

Hard Drives

All drives connect to the system board through the SAS/SATA backplane
board mounted on the front-chassis assembly. Hard drives are supplied in
hot-swappable drive carriers that fit in the hard-drive bays.

CAUTION: Before attempting to remove or install a drive while the system is

running, see the documentation for the SAS controller card to ensure that the host
adapter is configured correctly to support hot-swap drive removal and installation.

CAUTION: Do not turn off or reboot your system while the drive is being formatted.

Doing so can cause a drive failure.

NOTE: Use only drives that have been tested and approved for use with the

SAS/SATA backplane board.

When you format a hard drive, allow enough time for the formatting to be
completed. Be aware that high-capacity hard drives can take a number of
hours to format.

Removing a Hard-Drive Blank

CAUTION: To maintain proper system cooling, all empty hard-drive bays must

have drive blanks installed.

1

If installed, remove the front bezel
page 75.

2

Grasp the front of the hard-drive blank, press the release button and slide
the blank out until it is free of the drive bay. See Figure 3-4.

. See

"Removing the Front Bezel" on

78 Installing System Components

Figure 3-4. Removing and Installing a Hard-Drive Blank

1

2

1 hard-drive blank 2 release button

Installing a Hard-Drive Blank

1

If installed, remove the front bezel
page 75.

2

Insert the drive blank into the drive bay until the release button clicks into
place.

3

If applicable, replace the front bezel. See "Installing the Front Bezel" on
page 75.

. See

"Removing the Front Bezel" on

Installing System Components 79

Removing a Hard-Drive Carrier

CAUTION: Ensure that your operating system supports hot-swap drive

installation. See the documentation supplied with the operating system.

1

If installed, remove the front bezel
page 75.

2

From the management software, prepare the drive for removal.
the hard-drive indicators on the drive carrier signal that the drive can be
removed safely.

See your controller documentation for information about

hot-swap drive removal.
If the drive has been online, the green

the drive is powered down. When the drive indicators are off, the drive is
ready for removal.

3 Press the release button on the front of the hard-drive carrier and open

the handle.
The hard-drive carrier handle opens.

4

Slide the hard-drive carrier out until it is free of the drive bay.
Figure 3-5

CAUTION: To maintain proper system cooling, all empty hard-drive bays must

have drive blanks installed.

5

Insert a drive blank in the empty drive bay. See"Installing a Hard-Drive

.

Blank" on page 79.

6

If applicable, replace the front bezel. See "Installing the Front Bezel" on
page 75.

. See

"Removing the Front Bezel" on

activity/

fault indicator flashes as

Wait until

See

80 Installing System Components

Figure 3-5. Removing and Installing a Hard-Drive Carrier

1

2

3

1 release button 2 hard-drive carrier
3 hard-drive carrier handle

Installing a Hard-Drive Carrier

CAUTION: Use only hard drives that have been tested and approved for use with

the SAS/SATA backplane.

CAUTION: When installing a hard drive, ensure that the adjacent drives are fully

installed. Inserting a hard-drive carrier and attempting to lock its handle next to a
partially installed carrier can damage the partially installed carrier's shield spring
and make it unusable.

CAUTION: Ensure that your operating system supports hot-swap drive

installation. See the documentation supplied with your operating system.

1

If installed, remove the front bezel
page 75.

2

If a drive blank is present in the bay, remove it. See "Removing a Hard­Drive Blank" on page 78.

3

Press the r elease button on the front of the hard-drive carrier and open the
handle.

4

Insert the hard-drive carrier into the drive bay until the carrier contacts the
backplane.

5

Close the hard-drive carrier handle to lock the drive in place.

. See

"Removing the Front Bezel" on

Installing System Components 81

Removing a Hard Drive From a Hard-Drive Carrier

1

2

3

4

Remove the screws from the slide rails on the hard-drive carrier and separate
the hard drive from the carrier. See

Figure 3-6. Removing and Installing a Hot-Swap Hard Drive Into a Hard-Drive Carrier

Figure 3-6

.

1 hard drive 2 hard-drive carrier
3 SAS/SATA screw hole 4 screws (4)

Installing a Hard Drive Into a Hard-Drive Carrier

1 Insert the hard drive into the hard-drive carrier with the connector end

of the drive at the rear. See

2 Align the screw holes on the har d drive with the back set of holes on the

hard-drive carrier.

3 Attach the four screws to secure the hard drive to the hard-drive carrier.

82 Installing System Components

Figure 3-6

.

Optical Drive

Your system is provided with an optional slimli ne SATA DVD-ROM or DVD+/-

RW

optical drive.

NOTE: DVD devices are data only.

Removing an Optical Drive

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.

1

If installed, remove the front bezel. See "Removing the Front Bezel" on
page 75.

2

Turn off the system, including any attached peripherals, and disconnect
the system from its electrical outlet.

3

Open the system. See "Opening the System" on page 76.

4

Disconnect the power/data cable from the back of the drive.
Note the routing of the power/data cable inside the system as you remove

them from the system board and the drive. Route these cables properly
when you replace them to prevent them from being pinched or crimped.
For more information, see "Front-Chassis Assembly" on page 90.

5

To remove the drive, press down and push the blue release tab toward the
front of the system. See Figure 3-7.

6

Slide the optical drive out of the system until it is free of the drive bay.

7

If you are not installing a new optical drive, install the optical drive insert.

8

Close the system. See "Closing the System" on page 77.

9

Reconnect the system to its electrical outlet and turn the system on,
including any attached peripherals.

10

If applicable, replace the front bezel. See "Installing the Front Bezel" on
page 75.

Installing System Components 83

Figure 3-7. Removing and Installing the Optical Drive

1

2

3

1 power/data cable 2 release tab
3 optical drive

Installing an Optical Drive

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.

1

If installed, remove the front bezel. See "Removing the Front Bezel" on
page 75.

2

Turn off the system, including any attached peripherals, and disconnect
the system from its electrical outlet.

3

Open the system. See "Opening the System" on page 76.

4

Slide the optical drive into the optical drive bay until the blue release tab
snaps into place. See Figure 3-7.

84 Installing System Components

5

Connect the power/data cable to the back of the drive and to the system
board.

Route the cable properly inside the system to prevent it from being
pinched or crimped. For more information, see "Front-Chassis Assembly"
on page 90.

6

Close the system. See "Closing the System" on page 77.

7

Reconnect the system to its electrical outlet and turn the system on,
including any attached peripherals.

8

If applicable, replace the front bezel. See "Installing the Front Bezel" on
page 75.

Power Supplies

Your system supports two hot-swappable
If two power supplies are installed, the second power supply provides, power

redundancy. In a redundant mode, the system distribute s the power load
across both power supplies to maximize efficiency. When a power supply is
removed with the system powered on, the full power load is picked up by the
second power supply. Table 3-1 lists the power supply redundancy modes.

Table 3-1. Power Supply Redundancy Modes

Number of Power Supplies Redundancy Mode System Configuration

1 1+0 Nonredundant

2 1+1 Redundant configuration

1100 W

power supplies.

configuration

Installing System Components 85

Removing a Power Supply

1

2

3

CAUTION: The system requires one power supply for normal operation. On

power-redundant systems, remove and replace only one power supply at a time in
a system that is powered on.

1

Disconnect the power cable from the power source.

2

Disconnect the power cable from the power supply and remove the V e lcro
straps that bundle and secure the system cables.

NOTE: You may have to unlatch and lift the optional cable management arm if

it interferes with power-supply removal. For information about the cable
management arm, see the system’s rack documentation.

3

Press the release latch and pull the power supply out to release it from the
power distribution board and clear the chassis.

If you are permanently removing the power supply, you must install a
power supply blank to ensure proper system cooling. See "Installing the
Power Supply Blank" on page 87.

Figure 3-8. Removing and Installing a Power Supply

1 power supply 2 velcro strap
3 release latch

86 Installing System Components

Installing a Power Supply

1

Verify that the power supplies are the same type and have the same
maximum output power.

NOTE: The maximum output power (shown in watts) is listed on the power

supply label.

2

If applicable, remove the power supply blank. See "Removing the Power
Supply Blank" on page 87.

3

Slide the new power supply into the chassis until the power supply is fully
seated and the release latch snaps into place. See Figure3-8.

NOTE: If you unlatched the cable management arm in step 1 of the previous

procedure, relatch it. For information about the cable management arm, see
the system’s rack documentation.

4

Connect the power cable to the power supply and plug the cable into a
power outlet.

CAUTION: When connecting the power cable, secure the cable with the Velcro

strap.

NOTE: When installing, hot-swapping, or hot-adding a new power supply in a

system, allow several seconds for the system to recognize the power supply and
determine its status. The power-supply status indicator turns green to signify that
the power supply is functioning properly.

Removing the Power Supply Blank

If you are installing a power supply, remove the power supply blank by pulling
outward on the blank.

CAUTION: T o ensure proper system cooling, the power supply blank must be

installed in power supply bay PS2 in a non-redundant configuration. Remove the
power supply blank only if you are installing a second power supply.

Installing the Power Supply Blank

NOTE: Install the power supply blank only in power supply bay 2.

To install the power supply blank, align the blank with the power supply bay
and insert the blank into the chassis until it clicks into place.

Installing System Components 87

Cooling Shroud

The cooling shroud covers the memory modules and provides air flow to the
system.

Removing the Cooling Shroud

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.

CAUTION: Never operate your system with the cooling shroud removed. The

system may get overheated quickly, resulting in shutdown and loss of data.

1

Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.

2

Open the system. See "Opening and Closing the System" on page 76.

3

Remove the RAID battery from the battery carrier. See Figure 3-9.

4

Hold the touch points and gently lift the cooling shroud away from the
system. See Figure3-9.

88 Installing System Components

Figure 3-9. Removing and Installing the Cooling Shroud

1

3

2

4

1 cooling shroud 2 RAID battery carrier
3 shroud tabs (6) 4 touch points (2)

Installing the Cooling Shroud

NOTE: For proper alignment of the cooling shroud in the system, ensure that the

cables inside the system are routed along the chassis wall. See Figure 3-10.

1

Lower the cooling shroud into the system and align the cooling shroud
tabs with the slots on the system. See Figure3-9.

2

Insert the RAID battery into the battery carrier in the cooling shroud. See
"Installing the RAID Battery" on page 119.

3

Close the system. See "Opening and Closing the System" on page 76.

Installing System Components 89

Front-Chassis Assembly

The front-chassis assembly consists of the hard drives, SAS/SATA backplane,
optical drive, control panel assembly, and the front panel display. The front­chassis assembly is mounted on the chassis walls with a sliding rail system.

To slide the front-chassis assembly away from the chassis:

1

If installed, remove the front bezel
page 75.

2

Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.

3

Open the system. See "Opening the System" on page 76.

4

Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 88.

CAUTION: To prevent the memory modules from being damaged, ensure that all

cables connected to the front-chassis assembly are free of obstructions.

5

If required, free the power/data cables from the chassis walls.

6

If required, remove the SAS cables connected to the backplane. See
Figure3-10.

7

Press the r elease tabs inward and slide the assembly forward and away from
the chassis. See Figure3-10.

. See

"Removing the Front Bezel" on

90 Installing System Components

Figure 3-10. Sliding the Front-Chassis Assembly

1

2

3

4

5

6

7

8

1 front-chassis assembly 2 control panel cable
3 USB cable 4 SAS backplane power cable
5 cable clamp 6 release tabs (2)
7 SATA cable 8 SAS cables (2)

To slide the front-chassis assembly back into the locked position:

Slide the assembly inside until it snaps into position.

1

NOTE: For proper system cooling, ensure that the cables inside the system do

not obstruct airflow.

2

Route the SAS and SATA cables along the chassis wall. See Figure3-10.

Installing System Components 91

3

Route the SAS backplane/USB/optical drive power cables through the
cable clamp. Route the control panel cable through the cable clamp and
then along the chassis wall. See Figure3-10.

CAUTION: To prevent the memory modules from being damaged, ensure that all

cables connected to the front-chassis assembly are free of obstructions.

4

If applicable, connect the SAS cables to the SAS backplane.

5

Replace the cooling shroud. See "Installing the Cooling Shroud" on
page 89.

6

Close the system. See "Closing the System" on page 77.

7

Reconnect the system to its electrical outlet and turn the system on,
including any attached peripherals.

8

If applicable, replace the front bezel. See "Installing the Front Bezel" on
page 75.

System Memory

Your system supports ECC DDR3 registered DIMMs (RDIMMs) and
unbuffered registered DIMMs (UDIMMs). Quad-ra nk DI MMs o f 1066 MHz
and single- and dual-rank DIMMs of 1333 MHz are also supported. RDIMMs
of capacities 2 GB, 4 GB, and 8 GB are supported for a total of up to 256 GB.

The system consists of 32 memory sockets split into four sets of eight sockets;
one set for each processor. Each eight-memory socket set is further organized
into four DDR3 memory channels. The first socket of each DDR3 memory
channel is marked with a white release lever.

Each channel supports up to two single-, dual-, or quad-rank RDIMMs or two
UDIMMs. The interface uses either 2 GB, 4 GB, or 8 GB RDIMMs and 1 GB,
2 GB, or 8 GB UDIMMs.

The following features are available with respect to memory:

• Each processor has four DDR3 chann els that sup port speeds up to 1333
MHz.

• UDIMMs and RDIMMs cannot be mixed.

• Quad-Rank DIMM types support speeds up to 1066 MHz.

• Your system may support online memory sparing.

• Mixing of memory sizes and ranks is allowed for flexibility.

• Up to 256 GB of memory (with 32 8 GB RDIMMs)

92 Installing System Components

General Memory Module Installation Guidelines

To ensure optimal performance of your system, observe the following general
guidelines when configuring your system memory:

NOTE: Memory configurations that fail to observe these guidelines can prevent

your system from starting and producing any video output.

• DIMMs must be populated in matched pairs for each processor (for
example, A1/A2, A3/A4). Single DIMM operation is not supported.

• All processor memory channels must be populated identically (same
speed, size, and type).

• The memory configuration for each processor must be identical for
optimal performance.

• Memory modules must be installed beginning with socket A1 or A2 for
processor 1, B1 or B2 for processor 2, and C1 or C2 for processor 3, D1 or
D2 for processor 4.

• In case of mixed-rank population, first populate the DIMM with the
highest number of ranks (in sockets with white release levers).

• If memory modules with different speeds are installed, they operate at the
speed of the slowest installed memory module(s).

• If online sparing is enabled, identical DIMMs must be installed in the
same slots across each channel.

The system supports advanced ECC, memory interleaving, and online
sparing. For information on memory configurations, see Table 3-2 and
Table 3-3.

Memory Sparing Support

Memory sparing is supported in systems that have one of the fully populated
memory configurations shown in Table 3-2 and Table 3-3. The memory
sparing feature mus t be enabled i n the Memory Settings screen of the System
Setup program. See "Using the System Setup Program and UEFI Boot
Manager" on page 53.

NOTE: The memory sparing and node interleaving features cannot be used at the

same time. To use memory sparing, you must disable the Node Interleaving option
in the System Setup program.

Installing System Components 93

To support memory sparing, all eight DIMM sockets of each CPU must be
populated. When enabled, memory sparing allocates and reserves one rank of
memory from the installed DIMMs and is large enough to act as spare
memory in the event of a memory rank failure where the contents of the
failed rank is copied to the spared rank.

Table 3-2. Memory Configurations (Two Processors)

NOTE: DIMMs A1–A8 are assigned to processor 1, DIMMs B1–B8 are assigned to

processor 2, and so on.

Processors

1 2

System Capacity

(in GB)

Number of DIMMs

DIMM Size (in GB)

8 8 1 RDIMM x8 A1,A2,A3,A4 B1,B2, B3,B4
16 8 2 UDIMM x8 A1,A2,A3,A4 B1,B2, B3,B4
16 8 2 RDIMM x8 A1,A2,A3,A4 B1,B2, B3,B4
32 16 2 UDIMM x8 A1,A2,A3,A4,A5,A6,

32 16 2 RDIMM x8 A1, A2, A3, A4,

64 16 4 RDIMM x4 A1,A2,A3,A4,A5,A6,

a

96

16 8 and 4 RDIMM x4 A1,A2,A3,A4,A5,A6,

128 16 8 RDIMM x4 A1,A2,A3,A4,A5,A6,

a. Eight 8 GB DIMMS are populated in slots A1–A8 and eight 4 GB DIMMS are populated in slots
B1–B8.

DIMM Type

Organization

A7,A8

A5,A6,A7,A8

A7,A8

A7,A8

A7,A8

B1,B2,B3,B4,B5,B6,
B7,B8

B1,B2,B3,B4,B5,B6,
B7,B8

B1,B2,B3,B4,B5,B6,
B7,B8

B1,B2,B3,B4,B5,B6,
B7,B8

B1,B2,B3,B4,B5,B6,
B7,B8

94 Installing System Components

Table 3-3. Memory Configurations (Four Processors)

Processors

1234

System Capacity

Number of DIMMs

DIMM Size (in GB)

DIMM Type

Organization

16 16 1 UDIMM x8 A1,A2,A3,A4B1,B2,B3,B4C1,C2,

C3,C4

16 16 1 RDIMM x8 A1,A2,A3,A4B1,B2,B3,B4C1,C2,

C3,C4

32 16 2 UDIMM x8 A1,A2,A3,A4B1,B2,B3,B4C1,C2,

C3,C4

32 16 2 RDIMM x8 A1,A2,A3,A4B1,B2,B3,B4C1,C2,

C3,C4

64 32 2 UDIMM x8 A1,A2,A2

3,A4,A5,A
6,A7,A8

B1,B2,B3,
B4, B5,
B6, B7, B8

C1,C2,
C3,C4,
C5, C6,
C7, C8

64 32 2 RDIMM x8 A1,A5,A2,

A6,A3,A7,
A4,A8

B1,B5,B2,
B6,B3,B7,
B4,B8

C1,C5,
C2,C6,C
3,C7,C4,
C8

64 16 4 RDIMM x4 A1,A2,A3,A4B1,B2,

B3,B4

a

32 4 and 2 RDIMM x4 A1,A5,

96

A2,A6,A3,
A7,A4,A8

B1,B5,B2,
B6,B3,B7,
B4,B8

C1,C2,
C3,C4

C1,C5,
C2,C6,
C3,C7,
C4,C8

128 32 4 RDIMM x4 A1,A5,A2,

A6,A3,A7,
A4,A8

B1,B5,B2,
B6,B3,B7,
B4,B8

C1,C5,
C2,C6,
C3,C7,
C4,C8

D1,D2,
D3,D4

D1,D2,
D3,D4

D1,D2,
D3,D4

D1,D2,
D3,D4

D1,D2,
D3,D4,
D5, D6,
D7, D8

D1,D5,
D2,D6,
D3,D7,
D4,D8

D1,D2,
D3,D4

D1,D5,
D2,D6,
D3,D7,
D4,D8

D1,D5
,D2,D6,
D3,D7,
D4,D8

Installing System Components 95

Table 3-3. Memory Configurations (Four Processors)

(continued)

Processors

1234

System Capacity

Number of DIMMs

DIMM Size (in GB)

160b32 8 and 2 RDIMM x4 A1,A5,A2,

c

32 8 and 4 RDIMM x4 A1,A5,A2,

192

256 32 8 RDIMM x4 A1,A5,A2,

a. Eight 4 GB DIMMS are populated in slots A1–A8, eight 4 GB DIMMS are populated in slots
B1–B8, eight 2 GB DIMMS are populated in slots C1–C8, and eight 2 GB DIMMS are populated in
slots D1–D8.
b.

Eight 8 GB DIMMS are populated in slots A1–A8, eight 8 GB DIMMS are populated in slots

B1–B8, eight 2 GB DIMMS are populated in slots C1–C8, and eight 2 GB DIMMS are populated in
slots D1–D8.
c. Eight 8 GB DIMMS are populated in slots A1–A8, eight 8 GB DIMMS are populated in slots
B1–B8, eight 4 GB DIMMS are populated in slots C1–C8, and eight 4 GB DIMMS are populated in
slots D1–D8.

DIMM Type

Organization

A6,A3,A7,
A4,A8

A6,A3,A7,
A4,A8

A6,A3,A7,
A4,A8

B1,B5,B2,
B6,B3,B7,
B4,B8

B1,B5,B2,
B6,B3,B7,
B4,B8

B1,B5,B2,
B6,B3,B7,
B4,B8

C1,C5,
C2,C6,
C3,C7,
C4,C8

C1,C5,
C2,C6,
C3,C7,
C4,C8

C1,C5,
C2,C6,
C3,C7,
C4,C8

D1,D5,
D2,D6,
D3,D7,
D4,D8

D1,D5,
D2,D6,
D3,D7,
D4,D8

D1,D5,
D2,D6,
D3,D7,
D4,D8

96 Installing System Components

Installing Memory Modules

WARNING: The memory modules are hot to touch for some time after the system

has been powered down. Allow time for the memory modules to cool before
handling them. Handle the memory modules by the card edges. Avoid touching the
components on the memory module and the connectors.

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.

1

If installed, remove the front bezel
page 75.

2

Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.

3

Open the system. See "Opening the System" on page 76.

4

Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 88.

5

If applicable, slide the front-chassis assembly away from the chassis. See
"Front-Chassis Assembly" on page 90.

6

Press down on the ejectors on each end of the socket until the memory­module blank pops out of the socket. See Figure3-11.

. See

"Removing the Front Bezel" on

NOTE: Ensure that you retain any removed memory-module blanks for

future use.

CAUTION: Handle each memory module only on either card edge, making sure

not to touch the memory module components or connectors.

Installing System Components 97

Figure 3-11. Installing and Removing a Memory Module

1

2

3

1 memory module 2 memory module socket ejectors (2)
3 alignment key

7

Align the memory module's edge connector with the alignment key of the
memory module socket, and insert the memory module in the socket.

NOTE: The memory module socket has an alignment key that allows you to

install the memory module in the socket in only one way.

8

Press down on the memory module with your thumbs to lock the memory
module into the socket.

When the memory module is properly seated in the socket, the ejectors on
the memory module socket align with the ejectors on the other sockets
that have memory modules installed.

9

Repeat step 6 through step 8 of this procedure to install the remaining
memory modules. See Table 3-2.

10

If applicable, slide the front-chassis assembly back into the chassis. See
"Front-Chassis Assembly" on page 90.

11

Replace the cooling shroud. See "Installing the Cooling Shroud" on
page 89.

98 Installing System Components

12

Close the system. See "Closing the System" on page 77.

13

Reconnect the system to its electrical outlet and turn the system on,
including any attached peripherals.

14

If applicable, replace the front bezel. See "Installing the Front Bezel" on
page 75.

15

Power on the system, pr ess <F2> to enter the System Setup program, and
check the

System Memory

setting on the main System Setup screen.

The system should have already changed the value to reflect the newly
installed memory.

16

If the value is incorrect, one or more of the memory modules may not be
installed properly. Repeat step 3 through step 15 of this procedure,
checking to ensure that the memory modules are firmly seated in their
sockets.

17

Run the system memory test in the system diagnostics. See "Running the
Embedded System Diagnostics" on page 172.

Removing Memory Modules

WARNING: The memory modules are hot to touch for some time after the system

has been powered down. Allow time for the memory modules to cool before
handling them. Handle the memory modules by the card edges and avoid touching
the components on the memory module.

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.

CAUTION: T o ensure proper system cooling, memory-module blanks must be

installed in any memory socket that is not occupied. Remove memory-module
blanks only if you intend to install memory modules in those sockets.

1

Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.

2

If installed, remove the front bezel. See "Removing the Front Bezel" on
page 75.

3

Open the system. See "Opening the System" on page 76.

Installing System Components 99

CAUTION: Handle each memory module only on either card edge, making sure

not to touch the memory module components or connectors.

4

Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 88.

5

If applicable, slide the front-chassis assembly away from the chassis. See
"Front-Chassis Assembly" on page 90.

6

Press down and out on the ejectors on each end of the socket until the
memory module pops out of the socket. See Figure3-11.

7

Lift out the memory module.

NOTE: If you are not replacing the memory module, insert a memory module

blank in the socket.

8

If applicable, slide the front-chassis assembly back into the chassis. See
"Front-Chassis Assembly" on page 90.

9

Close the system. See "Closing the System" on page 77.

10

If applicable, replace the front bezel. See "Installing the Front Bezel" on
page 75.

11

Reconnect the system to its electrical outlet and turn the system on,
including any attached peripherals.

Cooling Fans

Your system contains six hot-swappable fans mounted in a fan assembly and
provides cooling for the processors, expansion cards, and memory modules.

NOTE: In the event of a problem with a particular fan, the fan number is referenced

by the system’s management software, allowing you to easily identify and replace
the proper fan by noting the fan numbers on the cooling fan assembly.

Removing a Cooling Fan

WARNING: Opening or removing the system cover when the sy stem is on may

expose you to a risk of electric shock. Exercise utmost care while removing or
installing cooling fans.

WARNING: Allow time for the fan to stop spinning after removing it from the

system.

WARNING: Do not attempt to operate the system without the cooling fans.

100 Installing System Components