Dell PowerEdge R715 User Manual

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Page 1

Dell™ PowerEdge™ R715

Hardware Owner’s

Manual

Regulatory Model: E05S Regulatory Type: E05S001

Page 2

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

____________________

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc. Microsoft, Windows, and Windows Server are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Regulatory Model: E05S Regulatory Type: E05S001

May 2010 Rev. A00

Page 3

Contents

1 About Your System. . . . . . . . . . . . . . . . . . 11

Accessing System Features During Startup. . . . . . . 11

Front-Panel Features and Indicators

. . . . . . . . . . 12

LCD Panel Features . . . . . . . . . . . . . . . . . . . 14

Home Screen

. . . . . . . . . . . . . . . . . . . . 15

Setup Menu. . . . . . . . . . . . . . . . . . . . . 16

View Menu

Hard-Drive Indicator Patterns

. . . . . . . . . . . . . . . . . . . . . 17

. . . . . . . . . . . . . . 17

Back-Panel Features and Indicators . . . . . . . . . . 18

Guidelines for Connecting External Devices

NIC Indicator Codes

Power Indicator Codes

LCD Status Messages

Viewing Status Messages

. . . . . . . . . . . . . . . . . . . 21

. . . . . . . . . . . . . . . . . 21

. . . . . . . . . . . . . . . . . . 23

. . . . . . . . . . . . . 23

. . . . . . 20

Removing LCD Status Messages . . . . . . . . . . 23

System Messages . . . . . . . . . . . . . . . . . . . . 39

Warning Messages

. . . . . . . . . . . . . . . . . . . 52

Diagnostics Messages

Alert Messages

. . . . . . . . . . . . . . . . . . . . . 52

. . . . . . . . . . . . . . . . . 52

Contents 3

Page 4

Other Information You May Need . . . . . . . . . . . . 53

2 Using the System Setup Program and

UEFI Boot Manager . . . . . . . . . . . . . . . . . 55

Choosing the System Boot Mode . . . . . . . . . . . . 55

Entering the System Setup Program

Responding to Error Messages

. . . . . . . . . . . 56

Using the System Setup Program

Navigation Keys . . . . . . . . . . . . . . . . . . . 56

System Setup Options . . . . . . . . . . . . . . . . . . 57

Main Screen

. . . . . . . . . . . . . . . . . . . . 57

Memory Settings Screen . . . . . . . . . . . . . . 59

Processor Settings Screen

SATA Settings Screen

. . . . . . . . . . . . . 60

. . . . . . . . . . . . . . . . 61

Boot Settings Screen . . . . . . . . . . . . . . . . 61

Integrated Devices Screen

. . . . . . . . . . . . . 62

PCI IRQ Assignments Screen . . . . . . . . . . . . 63

Serial Communication Screen

Power Management Screen

. . . . . . . . . . . 63

. . . . . . . . . . . . 64

System Security Screen . . . . . . . . . . . . . . 65

Exit Screen

Entering the UEFI Boot Manager

. . . . . . . . . . . . . . . . . . . . . 66

. . . . . . . . . . . . . 66

Using the UEFI Boot Manager Navigation Keys

UEFI Boot Manager Screen

. . . . . . . . . . . . . . . . . . . 67

. . . . . . . . . . . . . 67

UEFI Boot Settings Screen . . . . . . . . . . . . . 68

System Utilities Screen

. . . . . . . . . . . . . . . 68

4 Contents

System and Setup Password Features

Using the System Password

Using the Setup Password

. . . . . . . . . . . . 69

. . . . . . . . . . . . . 71

. . . . . . . . . . 69

Page 5

Embedded System Management . . . . . . . . . . . . 72

iDRAC6 Configuration Utility

Entering the iDRAC6 Configuration Utility

. . . . . . . . . . . . . . 73

. . . . . 73

3 Installing System Components . . . . . . . . 75

Recommended Tools. . . . . . . . . . . . . . . . . . . 75

Inside the System . . . . . . . . . . . . . . . . . . . . 75

Front Bezel (Optional)

Removing the Front Bezel

Installing the Front Bezel

Opening and Closing the System

Opening the System

Closing the System

Hard Drives

. . . . . . . . . . . . . . . . . . . . . . . . 80

Removing a Hard-Drive Blank

Installing a Hard-Drive Blank. . . . . . . . . . . . 81

Removing a Hard-Drive Carrier

Installing a Hard-Drive Carrier

Removing a Hard Drive From a Hard-Drive Carrier

Installing a Hard Drive Into a

Hard-Drive Carrier . . . . . . . . . . . . . . . . . 84

. . . . . . . . . . . . . . . . . . 77

. . . . . . . . . . . . . 77

. . . . . . . . . . . . . . 77

. . . . . . . . . . . . 78

. . . . . . . . . . . . . . . . 78

. . . . . . . . . . . . . . . . . 79

. . . . . . . . . . . 80

. . . . . . . . . . . 82

. . . . . . . . . . . 83

. . . . . . . . . . . . . . . . . 84

Optical Drive . . . . . . . . . . . . . . . . . . . . . . . 85

Removing an Optical Drive

Installing an Optical Drive

Power Supplies

. . . . . . . . . . . . . . . . . . . . . 87

Removing a Power Supply

Installing a Power Supply

. . . . . . . . . . . . . 85

. . . . . . . . . . . . . 86

. . . . . . . . . . . . . 88

. . . . . . . . . . . . . 89

Contents 5

Page 6

Removing the Power Supply Blank . . . . . . . . . 89

Installing the Power Supply Blank . . . . . . . . . 89

Cooling Shroud . . . . . . . . . . . . . . . . . . . . . . 90

Removing the Cooling Shroud

. . . . . . . . . . . 90

Installing the Cooling Shroud . . . . . . . . . . . . 91

System Memory . . . . . . . . . . . . . . . . . . . . . 92

General Memory Module Installation Guidelines

Memory Sparing Support

Installing Memory Modules

. . . . . . . . . . . . . . . . . . . . . . 92

. . . . . . . . . . . . . . 93

. . . . . . . . . . . . . 95

Removing Memory Modules . . . . . . . . . . . . 97

Cooling Fans . . . . . . . . . . . . . . . . . . . . . . . 98

Removing a Cooling Fan

. . . . . . . . . . . . . . 98

Installing a Cooling Fan . . . . . . . . . . . . . . 100

Removing the Cooling Fan Assembly

Installing the Cooling Fan Assembly

. . . . . . . 100

. . . . . . . 102

6 Contents

Internal USB Memory Key (Optional)

Internal NIC Hardware Key

. . . . . . . . . . . . . . 103

Expansion Cards and Expansion-Card Risers

Expansion Card Installation Guidelines

Installing an Expansion Card

Removing an Expansion Card

. . . . . . . . . 102

. . . . . 105

. . . . . . 105

. . . . . . . . . . . 106

. . . . . . . . . . . 108

Removing Expansion-Card Riser 1 . . . . . . . . 109

Installing Expansion-Card Riser 1

Removing Expansion-Card Riser 2

Installing Expansion-Card Riser 2

Integrated Storage Controller Card

. . . . . . . . . 111

. . . . . . . . 111

. . . . . . . . . 113

. . . . . . . . . . 113

Removing the Integrated Storage Controller Card

. . . . . . . . . . . . . . . . . . 113

Page 7

Installing the Integrated Storage Controller Card

. . . . . . . . . . . . . . . . . . . 115

RAID Battery (Optional) . . . . . . . . . . . . . . . . . 116

Removing a RAID Battery

. . . . . . . . . . . . . . 116

Installing the RAID Battery . . . . . . . . . . . . . 117

iDRAC6 Enterprise Card (Optional) . . . . . . . . . . . 118

Removing an iDRAC6 Enterprise Card

. . . . . . . 118

Installing an iDRAC6 Enterprise Card . . . . . . . 120

VFlash Media (Optional) . . . . . . . . . . . . . . . . . 121

Removing a VFlash Media Card

. . . . . . . . . . 121

Installing a VFlash Media Card . . . . . . . . . . . 121

Internal Dual SD Module (Optional). . . . . . . . . . . 121

Removing the Internal Dual SD Module

. . . . . . 121

Installing the Internal Dual SD Module. . . . . . . 123

Processors . . . . . . . . . . . . . . . . . . . . . . . . 123

Removing a Processor

. . . . . . . . . . . . . . . 123

Installing a Processor . . . . . . . . . . . . . . . 128

System Battery

Replacing the System Battery

SAS Backplane

Removing the SAS Backplane

. . . . . . . . . . . . . . . . . . . . . . 130

. . . . . . . . . . . 130

. . . . . . . . . . . . . . . . . . . . . 132

. . . . . . . . . . . 132

Installing the SAS Backplane . . . . . . . . . . . 134

Power Distribution Board . . . . . . . . . . . . . . . . 135

Removing the Power Distribution Board

Installing the Power Distribution Board

Control Panel Assembly

. . . . . . . . . . . . . . . . . 138

. . . . . . 135

. . . . . . 137

Removing the Control Panel Display

. . . . . . . . . . . . . . . . . . . . . . . 138

Module

Contents 7

Page 8

Installing the Control Panel Display

. . . . . . . . . . . . . . . . . . . . . . 139

Module

Removing the Control Panel Board

Installing the Control Panel Board

. . . . . . . . 141

. . . . . . . . 142

System Board Assembly

Removing the System Board Assembly

Installing the System Board Assembly

. . . . . . . . . . . . . . . . 143

. . . . . . 143

. . . . . . 146

4 Troubleshooting Your System . . . . . . . . 149

Safety First—For You and Your System . . . . . . . . 149

Troubleshooting System Startup Failure

Troubleshooting External Connections . . . . . . . . 149

Troubleshooting the Video Subsystem

Troubleshooting a USB Device

Troubleshooting a Serial I/O Device

Troubleshooting a NIC . . . . . . . . . . . . . . . . . 151

Troubleshooting a Wet System

. . . . . . . . . . . . . 152

Troubleshooting a Damaged System

Troubleshooting the System Battery. . . . . . . . . . 154

. . . . . . . . 149

. . . . . . . . . 150

. . . . . . . . . . . . 150

. . . . . . . . . . 151

. . . . . . . . . . 153

8 Contents

Troubleshooting Power Supplies

. . . . . . . . . . . 155

Troubleshooting System Cooling Problems

Troubleshooting a Fan

Troubleshooting System Memory

Troubleshooting an Internal USB Key

. . . . . . . . . . . . . . 156

. . . . . . . . . . . 157

. . . . . . . . . 159

. . . . . . 155

Page 9

Troubleshooting an SD Card . . . . . . . . . . . . . . . 160

Troubleshooting an Optical Drive

Troubleshooting a Hard Drive

. . . . . . . . . . . . 161

. . . . . . . . . . . . . . 162

Troubleshooting a Storage Controller . . . . . . . . . . 163

Troubleshooting Expansion Cards

Troubleshooting the Processors

. . . . . . . . . . . . 164

. . . . . . . . . . . . . 166

5 Running the System Diagnostics . . . . . . 169

Using Online Diagnostics . . . . . . . . . . . . . . . . 169

Embedded System Diagnostics Features

When to Use the Embedded System Diagnostics

. . . . . . . . . . . . . . . . . . . . . . . 170

Running the Embedded System Diagnostics

System Diagnostics Testing Options

Using the Custom Test Options . . . . . . . . . . . . . 171

Selecting Devices for Testing

Selecting Diagnostics Options

Viewing Information and Results

. . . . . . . . 169

. . . . . . 170

. . . . . . . . . . 170

. . . . . . . . . . . 171

. . . . . . . . . . 172

6 Jumpers and Connectors . . . . . . . . . . . 173

System Board Jumper . . . . . . . . . . . . . . . . . . 173

System Board Connectors

SAS Backplane Board Connectors

. . . . . . . . . . . . . . . . 174

. . . . . . . . . . . 177

Contents 9

Page 10

Power Distribution Board Connectors. . . . . . . . . 178

Expansion-Card Riser-Board Components and PCIe Buses

. . . . . . . . . . . . . . . . . . . . . . . 179

Disabling a Forgotten Password

. . . . . . . . . . . . 181

7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 183

Contacting Dell. . . . . . . . . . . . . . . . . . . . . 183

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

10 Contents

Page 11

About Your System

Accessing System Features During Startup

The following keystrokes provide access to system features during startup.

Keystroke Description

<F2> Enters the System Setup program. See "Using the System Setup

Program and UEFI Boot Manager" on page 55.

<F10> Enters System Services, which opens the Lifecycle Controller. The

Lifecycle Controller allows you to access utilities such as embedded system diagnostics. For more information, see the Lifecycle Controller documentation at

<F11> Enters the BIOS Boot Manager or the UEFI Boot Manager,

depending on the system's boot configuration. See "Using the System Setup Program and UEFI Boot Manager" on page 55.

<F12> Starts PXE boot.

<Ctrl><E> Enters the iDRAC Configuration Utility, which allows access to the

System Event Log (SEL) and configuration of remote access to the system. For more information, see the iDRAC user documentation at

support.dell.com/manuals.

<Ctrl><C> Enters the SAS Configuration Utility. For more information, see the

SAS adapter documentation at

<Ctrl><R> Enters the PERC configuration utility. For more information, see the

PERC card documentation at support.dell.com/manuals.

<Ctrl><S> Enters the utility to configure NIC settings for PXE boot. For more

information, see the documentation for your integrated NIC at

support.dell.com/manuals.

About Your System 11

Page 12

Front-Panel Features and Indicators

1 2

Figure 1-1. Front-Panel Features and Indicators

Item Indicator, Button, or

Connector

1Power-on indicator,

power button

12 About Your System

Icon Description

The power-on indicator lights when the system power is on.

The power button controls the DC power supply output to the system. When the system bezel is installed, the power button is not accessible.

NOTE: When powering on the system, the

video monitor can take from several seconds to over two minutes to display an image, depending on the amount of memory installed in the system.

NOTE: On ACPI-compliant operating

systems, turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off.

Page 13

Item Indicator, Button, or

Connector

2 NMI button Used to troubleshoot software and

3 USB connectors (2) Connect USB devices to the system. The

4 Video connector Connects a monitor to the system.

5 System identification

panel

6 LCD menu buttons Allows you to navigate the control panel

7 LCD panel Provides system ID, status information,

Icon Description

device driver errors when using certain operating systems. This button can be pressed using the end of a paper clip.

Use this button only if directed to do so by qualified support personnel or by the operating system's documentation.

ports are USB 2.0-compliant.

A slide-out panel for system information including the Express Service Tag, embedded NIC MAC address, and iDRAC6 Enterprise card MAC address. Space is provided for an additional label.

LCD menu.

and system error messages.

The LCD lights blue during normal system operation. The LCD lights amber when the system needs attention, and the LCD panel displays an error code followed by descriptive text.

NOTE: If the system is connected to AC

power and an error has been detected, the LCD lights amber regardless of whether the system has been powered on.

8 System identification

button

The identification buttons on the front and back panels can be used to locate a particular system within a rack. When one of these buttons is pushed, the LCD panel on the front and the system status indicator on the back blinks until one of the buttons is pushed again.

About Your System 13

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Item Indicator, Button, or

Connector

9Optical drive

(optional)

Icon Description

One optional slim-line SATA DVD-ROM drive or DVD-RW drive.

NOTE: DVD devices are data only.

10 Hard drives Up to six 2.5", external hot-swappable

SAS, SATA, or SSD hard drives.

LCD Panel Features

The system's LCD panel provides system information and status and error messages to signify when the system is operating correctly or when the system needs attention. See "LCD Status Messages" on page 23 for information about specific status codes.

The LCD backlight lights blue during normal operating conditions and lights amber to indicate an error condition. When the system is in standby mode, the LCD backlight is off and can be turned on by pressing the Left, Select, or Right button on the LCD panel. The LCD backlight remains off if LCD messaging is turned off through the iDRAC6 utility, the LCD panel, or other tools.

Figure 1-2. LCD Panel Features

14 About Your System

Page 15

Item Buttons Description

1 Left Moves the cursor back in one-step increments.

2 Select Selects the menu item highlighted by the

cursor.

3 Right Moves the cursor forward in one-step

increments.

During message scrolling:

• Press once to increase scrolling speed.

• Press again to stop.

• Press again to return to default scrolling speed.

• Press again to repeat the cycle.

4 System identification Turns the system ID mode on (LCD panel

flashes blue) and off.

Press quickly to toggle the system ID on and off. If the system hangs during POST, press and hold the system ID button for more than 5 seconds to enter BIOS Progress mode.

Home Screen

The Home screen displays user-configurable information about the system. This screen is displayed during normal system operation when there are no status messages or errors present. When the system is in standby mode, the LCD backlight turns off after 5 minutes of inactivity if there are no error messages. Press one of the three navigation buttons (Select, Left, or Right) to view the Home screen.

To navigate to the Home screen from another menu, continue to select the up arrow until the Home icon is displayed, and then select the Home icon.

From the Home screen, press the Select button to enter the main menu. See the following tables for information on the Setup and View submenus.

About Your System 15

Page 16

Setup Menu

NOTE: When you select an option in the Setup menu, you must confirm the option

before proceeding to the next action.

Option Description

DRAC Select DHCP or Static IP to configure the network

mode. If Static IP is selected, the available fields are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view and set the IP addresses of DNS servers. Two separate DNS entries are available so that a primary and secondary DNS server may be configured.

Set error Select SEL to display LCD error messages in a format

that matches the IPMI description in the SEL. This can be useful when trying to match an LCD message with an SEL entry.

Select Simple to display LCD error messages in a simplified user-friendly format. See "LCD Status Messages" on page 23 for a list of messages in this format.

Set home Select the default information to be displayed on the

LCD Home screen. See "View Menu" on page 17 to see the options and option items that can be displayed by default on the Home screen.

16 About Your System

Page 17

View Menu

Option Description

DRAC IP Displays the IPv4 or IPv6 addresses for the iDRAC6.

Addresses include DNS (Primary and Secondary), Gateway, IP, and Subnet (IPv6 does not have Subnet).

MAC Displays the MAC addresses for DRAC, iSCSIn, or

NETn.

Name Displays the name of the Host, Model, or User String

for the system.

Number Displays the Asset tag or the Service tag for the system.

Power Displays the power output of the system in BTU/hr or

Watts. The display format can be configured in the Set home submenu of the Setup menu. See "Setup Menu" on page 16.

Temperature Displays the temperature of the system in Celsius or

Fahrenheit. The display format can be configured in the Set home submenu of the Setup menu. See "Setup Menu" on page 16.

Hard-Drive Indicator Patterns

1 hard-drive status indicator (green

and amber)

2 hard-drive activity indicator (green)

About Your System 17

Page 18

Drive-Status Indicator Pattern (RAID Only) Condition

15 14

12 11

534

Blinks green two times per second Identify drive/preparing for removal

Off Drive ready for insertion or removal

NOTE: The drive status indicator remains off

until all hard drives are initialized after system power is applied. Drives are not ready for insertion or removal during this time.

Blinks green, amber, and off Drive predicted failure

Blinks amber four times per second Drive failed

Blinks green slowly Drive rebuilding

Steady green Drive online

Blinks green 3 seconds, amber 3 seconds, and off 6 seconds

Rebuild aborted

Back-Panel Features and Indicators

Figure 1-3. Back-Panel Features and Indicators

18 About Your System

Page 19

Item Indicator, Button, or

Connector

1 PCIe slot 1 PCI Express (Generation 2) x8 link

2 PCIe slot 2 PCI Express (Generation 2) x4 link

3 PCIe slot 3 PCI Express (Generation 2) x8 link

4 PCIe slot 4 PCI Express (Generation 2) x8 link

5 PCIe slot 5 PCI Express (Generation 2) x8 link

6 PCIe slot 6 PCI Express (Generation 2) x8 link

7 Power supplies (2) 1100 W power supplies.

8 System identification

button

9System status

indicator

10 System identification

connector

11 Ethernet connectors

(4)

Icon Description

expansion slot (24.13 cm [9.5"] length).

expansion slot (low-profile 24.13 cm [9.5"] maximum length, with a standard height bracket).

expansion slot (low-profile 24.13 cm [9.5"] length).

expansion slot (24.13 cm [9.5"] length).

Lights blue during normal system operation.

Lights amber when the system needs attention due to a problem.

Connects the optional system status indicator assembly through the optional cable management arm.

Integrated 10/100/1000 NIC connectors.

About Your System 19

Page 20

Item Indicator, Button, or

Connector

12 USB connectors (4) Connect USB devices to the system. The

13 Video connector Connects a monitor to the system.

14 Serial connector Connects a serial device to the system.

Icon Description

ports are USB 2.0-compliant.

15 VFlash media slot

(optional)

16 iDRAC6 Enterprise

port (optional)

Connects an external SD memory card for the optional iDRAC6 Enterprise card.

Dedicated management port for the optional iDRAC6 Enterprise card.

Guidelines for Connecting External Devices

• Turn off power to the system and external devices before attaching a new external device. Turn on any external devices before turning on the system (unless the documentation for the device specifies otherwise).

• Ensure that the appropriate driver for the attached device has been installed on the system.

• If it is necessary to enable ports on your system, see Setup Program and UEFI Boot Manager

" on page 55

"Using the System

20 About Your System

Page 21

NIC Indicator Codes

1 link indicator 2 activity indicator

Indicator Indicator Code

Link and activity indicators are off

Link indicator is green The NIC is connected to a valid network link at

Link indicator is amber The NIC is connected to a valid network link at 10 or

Activity indicator is green blinking

The NIC is not connected to the network.

1000 Mbps.

100 Mbps.

Network data is being sent or received.

Power Indicator Codes

The power supplies have indicators that show whether power is present or whether a power fault has occurred.

• Not lit—AC power is not connected.

• Green—In standby mode, a green light indicates that a valid AC source is connected to the power supply and that the power supply is operational. When the system is on, a green light also indicates that the power supply is providing DC power to the system.

• Amber—Indicates a problem with the power supply.

About Your System 21

Page 22

• Alternating green and amber—When hot-adding a power supply, this

indicates that the power supply is mismatched with the other power supply (a high output power supply and an energy smart power supply are installed in the same system). Replace the power supply that has the flashing indicator with a power supply that matches the capacity of the other installed power supply.

CAUTION: When correcting a power supply mismatch, replace only the power

supply with the flashing indicator. Swapping the opposite power supply to make a matched pair can result in an error condition and unexpected system shutdown. To change from a High Output configuration to an Energy Smart configuration or vice versa, you must power down the system.

Figure 1-4. Power Supply Status Indicator

1 power supply status indicator

22 About Your System

Page 23

LCD Status Messages

The LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the OpenManage™ Server Administrator documentation at support.dell.com/manuals.

NOTE: If your system fails to boot, press the System ID button for at least 5 seconds

until an error code appears on the LCD. Record the code, then see "Getting Help" on page 183.

Viewing Status Messages

If a system error occurs, the LCD screen turns amber. Press the Select button to view the list of errors or status messages. Press the left and right buttons to highlight an error number, and press Select to view the error.

Removing LCD Status Messages

For faults associated with sensors, such as temperature, voltage, fans, and so on, the LCD message is automatically removed when that sensor returns to a normal state. For other faults, you must take action to remove the message from the display:

• Clear the SEL—You can perform this task remotely, but you will lose the event history for the system.

• Power cycle—Turn off the system and disconnect it from the electrical outlet; wait approximately 10 seconds, reconnect the power cable, and restart the system.

NOTE: The following LCD status messages are displayed in the Simple format. See

"Setup Menu" on page 16 to select the format in which the messages are displayed.

About Your System 23

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Table 1-1. LCD Status Messages

Code Text Causes Corrective Actions

E1000 Failsafe

voltage error. Contact support.

E1114 Ambient Temp

exceeds allowed range.

E1116 Memory

disabled, temp above range. Power cycle AC.

E1119 Chipset #

temp out of range. Check motherboard heatsinks.

E1210 Motherboard

battery failure. Check battery.

Check the system event log for critical failure events.

Ambient temperature reached a point outside the allowed range.

Memory exceeded allowable temperature and has been disabled to prevent damage to the components.

Chipset temperature reached a point outside the allowed range.

CMOS battery is missing or the voltage is outside the allowable range.

Remove AC power to the system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 183.

See "Troubleshooting System Cooling Problems" on page 155.

Remove AC power to the system for 10 seconds and restart the system.

See "Troubleshooting System Cooling Problems" on page 155. If the problem persists, see "Getting Help" on page 183.

See "Troubleshooting System Cooling Problems" on page 155.

See "Troubleshooting the System Battery" on page 154.

24 About Your System

Page 25

Code Text Causes Corrective Actions

E1211 RAID

Controller battery failure. Check battery.

E1216 3.3 V

Regulator failure. Reseat PCIe cards.

E1219 Disk

Backplane power failure. Check BP power cable.

E122C CPU Power

Fault. Power cycle AC.

E122D Memory

Regulator # Failed. Reseat DIMMs.

E122E On-board

regulator failed. Call support.

RAID battery is either missing, bad, or unable to recharge due to thermal issues.

3.3 V voltage regulator failed.

Storage backplane voltage regulator failed.

A power fault was detected when powering up the processor(s).

One of the memory voltage regulators failed.

One of the on-board voltage regulators failed.

Reseat the RAID battery connector. See "RAID Battery (Optional)" on page 116 and "Troubleshooting System Cooling Problems" on page 155.

Remove and reseat the PCIe expansion cards. If the problem persists, see "Troubleshooting Expansion Cards" on page 164.

Remove and reconnect the backplane power cable. If the problem persists, see "Getting Help" on page 183.

Remove AC power to the system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 183.

Reseat the memory modules. See "Troubleshooting System Memory" on page 157.

Remove AC power to the system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 183.

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Code Text Causes Corrective Actions

E1243 CPU # VCORE

Regulator failure. Contact Support.

E1310 Fan ## RPM

exceeding range. Check fan.

E1313 Fan

redundancy lost. Check fans.

E1314 Critical

system cooling loss. Check fans.

E1410 System Fatal

Error detected.

E1414 CPU # temp

exceeding range. Check CPU heatsink.

Processor voltage regulator failed.

RPM of specified fan is outside the intended operating range.

The system is no longer fan redundant. Another fan failure would put the system at risk of over-heating.

All fans have been removed from the system.

A fatal system error detected.

Specified processor is out of acceptable temperature range.

Reseat the processor. See "Troubleshooting the Processors" on page 166.

If the problem persists, see "Getting Help" on page 183.

See "Troubleshooting System Cooling Problems" on page 155.

Check LCD for additional scrolling messages. See "Troubleshooting a Fan" on page 156.

Ensure that the fans are properly installed. See "Troubleshooting a Fan" on page 156.

Check LCD for additional scrolling messages. Remove AC power to the system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 183.

Ensure that the processor heat sinks are properly installed. See "Troubleshooting the Processors" on page 166 and "Troubleshooting System Cooling Problems" on page 155.

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Code Text Causes Corrective Actions

E1418 CPU # not

detected. Check CPU is seated properly.

E141C Unsupported

CPU configuration . Check CPU or BIOS revision.

E141F CPU #

protocol error. Power cycle AC.

E1420 CPU Bus

parity error. Power cycle AC.

E1421 CPU #

initialization error. Power cycle AC.

E1422 CPU # machine

check error. Power cycle AC.

Specified processor is missing or bad and the system is in an unsupported configuration.

Processors are in an unsupported configuration.

The system BIOS reported a processor protocol error.

The system BIOS reported a processor bus parity error.

The system BIOS reported a processor initialization error.

The system BIOS reported a machine check error.

Ensure that the specified processor is properly installed. See "Troubleshooting the Processors" on page 166.

Ensure that your processors match and conform to the type described in the processor technical specifications outlined in your system’s Getting Started Guide.

Remove AC power to the system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 183.

Remove AC power to the system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 183.

Remove AC power to the system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 183.

Remove AC power to the system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 183.

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Code Text Causes Corrective Actions

E1610 Power Supply

# (#### W) missing. Check power supply.

E1614 Power Supply

# (#### W) error. Check power supply.

E1618 Predictive

failure on Power Supply # (#### W). Check PSU.

E161C Power Supply

# (#### W) lost AC power. Check PSU cables.

E1620 Power Supply

# (#### W) AC power error. Check PSU cables.

E1624 Lost power

supply redundancy. Check PSU cables.

Specified power supply removed or is missing from the system.

Specified power supply failed.

A power supply fan failure, an over-temperature condition, or power supply communication error caused the predictive warning of an impending power supply failure.

Specified power supply is installed but lost its AC input.

Specified power supply's AC input is outside the allowable range.

The power supply subsystem is no longer redundant. If the remaining power supply fails, the system will shut down.

See "Troubleshooting Power Supplies" on page 155.

Check the AC power source for the specified power supply. If the problem persists, see "Troubleshooting Power Supplies" on page 155.

See "Troubleshooting Power Supplies" on page 155.

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Code Text Causes Corrective Actions

E1629 Power

required > PSU wattage. Check PSU and config.

E1631 System power

draw exceeded threshold. Contact support.

E1632 FailSafe

event. Contact support.

E1710 I/O channel

check error. Review & clear SEL.

The system configuration requires more power than the power supplies can provide, even with throttling.

Processor and memory throttling is not sufficient to keep system power consumption below the maximum safe level with the current power supply configuration.

The processors and memory have been throttled to keep system power consumption below the maximum safe level with current power supply configuration.

The system BIOS reported an I/O channel check.

Turn off power to the system, check if adequate power is supplied to the system. See the Getting Started Guide for information on the System power requirements.

Remove AC power to the system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 183.

Remove AC power to the system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 183.

Check the SEL for more information and then clear the SEL. Remove AC power to the system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 183.

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Code Text Causes Corrective Actions

E1711 PCI parity

error on Bus ## Device ## Function ##.

PCI parity error on Slot #. Review & clear SEL.

E1712 PCI system

error on Bus ## Device ## Function ##.

PCI system error on Slot #. Review & clear SEL.

E1714 Unknown

error. Review & clear SEL.

The system BIOS reported a PCI parity error on a component that resides in PCI configuration space at bus ##, device ##, function ##.

The system BIOS reported a PCI parity error on a component that resides in the specified slot.

The system BIOS reported a PCI system error on a component that resides in PCI configuration space at bus ##, device ##, function ##.

The system BIOS reported a PCI system error on a component that resides in the specified slot.

The system BIOS determined there has been an error in the system, but is unable to determine its origin.

Remove and reseat the PCIe expansion cards. If the problem persists, see "Troubleshooting Expansion Cards" on page 164.

Remove and reseat the expansion-card riser that provides the specified slot. See "Expansion Cards and Expansion-Card Risers" on page 105. If the problem persists, the riser card or system board is faulty. See "Getting Help" on page 183.

Check the SEL for more information and then clear the SEL. Remove AC power to the system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 183.

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Code Text Causes Corrective Actions

E1715 Fatal I/O

Error. Review & clear SEL.

E1716 Chipset IERR

Bus ## Dev ## Function ##. Review & clear SEL.

E1717 CPU #

internal error. Review & clear SEL.

The system BIOS determined there has been a fatal error in the system.

The system BIOS reported a chipset internal error that resides in bus ##, device ##, function ##.

The system BIOS determined that the specified processor has had an internal error.

Check the SEL for more information, and then clear the SEL. Remove AC power to the system for 10 seconds, and restart the system.

If the problem persists, see "Getting Help" on page 183.

Check the SEL for more information, and then clear the SEL. Remove AC power to the system for 10 seconds, and restart the system.

If the problem persists, see "Getting Help" on page 183.

Check the SEL for more information, and then clear the SEL. Remove AC power to the system for 10 seconds, and restart the system.

If the problem persists, see "Getting Help" on page 183.

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Code Text Causes Corrective Actions

E171F PCIe fatal

error on Bus ## Device ## Function ##.

PCIe fatal error on Slot #. Review & clear SEL.

E1810 Hard drive ##

fault. Review & clear SEL.

E1812 Hard drive ##

removed. Check drive.

E1A11 PCI Riser

hardware & configuration mismatch. Reconfigure.

E1A12 PCI Riser not

detected. Check Riser.

The system BIOS reported a PCIe fatal error on a component that resides in PCI configuration space at bus ##, device ##, function ##.

The system BIOS reported a PCIe fatal error on a component that resides in the specified slot.

The specified hard drive experienced a fault.

The specified hard drive is removed from the system.

PCIe risers are not configured correctly. Some invalid configurations prevent the system from powering on.

One or both of the PCIe risers are missing. This prevents the system from powering on.

Remove and reseat the PCIe expansion cards. If the problem persists, see "Troubleshooting Expansion Cards" on page 164.

Remove and reseat the expansion-card riser. See "Expansion Cards and Expansion-Card Risers" on page 105. If the problem persists, the riser card or system board is faulty. See "Getting Help" on page 183.

See "Troubleshooting a Hard Drive" on page 162.

Information only.

Reinstall the expansioncard riser. See "Expansion Cards and ExpansionCard Risers" on page 105.

If the problem persists, the riser card or system board is faulty. See "Getting Help" on page 183.

Reinstall the missing riser. See "Installing ExpansionCard Riser 1" on page 111 and "Installing ExpansionCard Riser 2" on page 113.

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Code Text Causes Corrective Actions

E1813 Internal Dual

SD Module Card # failed. Check SD card.

E1814 Internal SD

Module Card # writeprotected. Check SD card.

E1815 Internal Dual

SD Module redundancy lost. Check SD cards.

E1A14 SAS cable A

failure. Check connection.

E1A15 SAS cable B

failure. Check connection.

E1A1D Control panel

USB cable not detected. Check cable.

The internal dual SD module card failed.

The internal dual SD module card is writeprotected and cannot be used.

The internal dual SD module bootable media is no longer redundant.

SAS cable A is missing or bad.

SAS cable B is missing or bad.

USB cable to the control panel is missing or bad.

Reseat the internal dual SD module card.

If the problem persists, see "Getting Help" on page 183.

Change the write-protect switch setting on SD card.

Reseat the internal dual SD module card.

If the problem persists, see "Getting Help" on page 183.

Reseat the cable. If the problem persists, replace the cable.

If the problem persists, see "Getting Help" on page 183.

Reseat the cable. If the problem persists, replace the cable.

If the problem persists, see "Getting Help" on page 183

Reseat the cable. If the problem persists, replace the cable.

If the problem persists, see "Getting Help" on page 183.

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Code Text Causes Corrective Actions

E2010 Memory not

detected. Inspect DIMMs.

E2011 Memory

configuration failure. Check DIMMs.

E2012 Memory

configured but unusable. Check DIMMs.

E2013 BIOS unable

to shadow memory. Check DIMMs.

E2014 CMOS RAM

failure. Power cycle AC.

E2015 DMA

Controller failure. Power cycle AC.

E2016 Interrupt

Controller failure. Power cycle AC.

No memory detected in the system.

Memory detected, but is not configurable. Error detected during memory configuration.

Memory configured, but is unusable.

The system BIOS failed to copy its flash image into memory.

CMOS failure. CMOS RAM not functioning properly.

DMA controller failure. Remove AC power to the

Interrupt controller failure. Remove AC power to the

Install memory or reseat the memory modules. See "Installing Memory Modules" on page 95 or "Troubleshooting System Memory" on page 157.

See "Troubleshooting System Memory" on page 157.

Remove AC power to the system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 183.

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 183.

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 183.

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Code Text Causes Corrective Actions

E2017 Timer refresh

failure. Power cycle AC.

E2018 Programmable

Timer error. Power cycle AC.

E2019 Parity error.

Power cycle AC.

E201A SuperIO

failure. Power cycle AC.

E201B Keyboard

controller error. Power cycle AC.

E201C SMI

initialization failure. Power cycle AC.

Timer refresh failure. Remove AC power to the

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 183.

Programmable interval timer error.

Parity error. Remove AC power to the

SIO failure. Remove AC power to the

Keyboard controller failure. Remove AC power to the

System management interrupt (SMI) initialization failure.

Remove AC power to the system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 183.

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 183.

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 183.

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 183.

Remove AC power to the system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 183.

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Code Text Causes Corrective Actions

E201D Shutdown test

failure. Power cycle AC.

E201E POST memory

test failure. Check DIMMs.

E2020 CPU

configuration failure. Check screen message.

E2021 Incorrect

memory configuration. Review User Guide.

E2022 General

failure during POST. Check screen message.

E2026 Memory

initialization error. Contact support.

BIOS shutdown test failure. Remove AC power to the

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 183.

BIOS POST memory test failure.

Processor configuration failure.

Incorrect memory configuration.

General failure after video. Check screen for specific

Invalid memory configuration.

See "Troubleshooting System Memory" on page 157.

If the problem persists, see "Getting Help" on page 183.

Check screen for specific error messages. See "Troubleshooting the Processors" on page 166.

Check screen for specific error messages. See "Troubleshooting System Memory" on page 157.

error messages.

Ensure that the memory modules are installed in a valid configuration. See "General Memory Module Installation Guidelines" on page 92. See "Getting Help" on page 183.

36 About Your System

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Code Text Causes Corrective Actions

E2110 Multibit

Error on DIMM ##. Reseat DIMM.

E2111 SBE log

disabled on DIMM ##. Reseat DIMM.

E2112 Memory spared

on DIMM ##. Power cycle AC.

I1910 Intrusion

detected. Check chassis cover.

I1911 LCD Log Full.

Check SEL to review all Errors.

I1912 SEL full.

Review & clear log.

The memory module in slot "##" has had a multi-bit error (uncorrectable).

The system BIOS disabled memory single-bit error (correctable) logging and will not log any more SBEs until the system is rebooted. "##" represents the memory module implicated by the BIOS.

The system BIOS spared the memory because it determined that the memory has too many errors.

System cover removed. Replace the chassis cover

LCD overflow message. A maximum of ten error messages can display sequentially on the LCD. The eleventh message instructs the user to check the SEL for details on the events.

The SEL is full of events and is unable to log any more.

Reseat the memory module in its socket.

If the problem persists, see "Troubleshooting System Memory" on page 157.

Reseat the memory module in its socket.

If the problem persists, see "Troubleshooting System Memory" on page 157.

Remove AC power to the system for 10 seconds and restart the system.

If the problem persists, see "Troubleshooting System Memory" on page 157.

or ensure the chassis cover is properly installed. See "Closing the System" on page 79.

Check the SEL for details on the events.

Remove AC power to the system for 10 seconds or clear the SEL.

Check the SEL for more information and then clear the SEL.

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Code Text Causes Corrective Actions

W1100 CPU VCORE

Regulator temp exceeding range. Check fans.

W1102 Mem Voltage

Regulator temp exceeding range. Check fans

W1228 RAID

Controller battery capacity < 24hr.

W1630 Power supply

redundancy degraded. Check PSU cables.

The regulator temperature reached a point outside the allowed range.

Warns predictively that the RAID battery has less than 24 hours of charge left.

The power supply subsystem is no longer fully redundant.

See "Troubleshooting System Cooling Problems" on page 155. If the problem persists, see "Getting Help" on page 183.

Allow RAID battery to charge to greater than 24 hours of sustained charge.

If problem persists, replace the RAID battery. See "RAID Battery (Optional)" on page 116.

Reseat the power supplies. See "Troubleshooting Power Supplies" on page 155.

If the problem persists, see "Getting Help" on page 183.

NOTE: For the full name of an abbreviation or acronym used in this table, see the

Glossary at support.dell.com/manuals.

38 About Your System

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System Messages

System messages appear on the screen to notify you of a possible problem with the system.

NOTE: If you receive a system message not listed in the table, check the

documentation for the application that is running when the message appears or the operating system's documentation for an explanation of the message and recommended action.

Table 1-2. System Messages

Message Causes Corrective Actions

Alert! iDRAC6 not responding. Rebooting.

Alert! iDRAC6 not responding. Power required may exceed PSU wattage.

Alert! Continuing system boot accepts the risk that system may power down without warning.

The iDRAC6 is not responding to BIOS communication either because it is not functioning properly or has not completed initialization. The system will reboot.

The iDRAC6 has stopped responding.

The iDRAC6 was remotely reset while the system was booting.

After AC recovery, the iDRAC6 takes longer than normal to boot.

Wait for the system to reboot.

Remove AC power to the system for 10 seconds and restart the system.

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Message Causes Corrective Actions

Alert! Node Interleaving disabled! Memory configuration does not support Node Interleaving.

Alert! Power required exceeds PSU wattage. Check PSU and system configuration.

Alert! Continuing system boot accepts the risk that system may power down without warning.

Alert! Redundant memory disabled! Memory configuration does not support redundant memory.

The memory configuration has changed (for example, a memory module has failed) so that node interleaving cannot be supported. The system will run but without node interleaving.

The system configuration of processor(s), memory modules, and expansion cards may not be supported by the power supplies.

Redundant memory was enabled in the system setup program, but the current configuration does not support redundant memory. A memory module may be faulty.

Ensure that the memory modules are installed in a configuration that supports node interleaving. Check other system messages for additional information for possible causes. For memory configuration information, see "General Memory Module Installation Guidelines" on page 92. If the problem persists, see "Troubleshooting System Memory" on page 157.

If any system components were just upgraded, return the system to the previous configuration. If the system boots without this warning, then the replaced component(s) are not supported with this power supply. If Energy Smart power supplies are installed, replace them with the High Output power supplies to use the components. See "Power Supplies" on page 87.

Check the memory modules for failure. See "Troubleshooting System Memory" on page 157. Reset the memory setting, if appropriate. See "Using the System Setup Program and UEFI Boot Manager" on page 55.

40 About Your System

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Message Causes Corrective Actions

Alert! System fatal error during previous boot.

BIOS MANUFACTURING MODE detected. MANUFACTURING MODE will be cleared before the next boot. System reboot required for normal operation.

BIOS Update Attempt Failed!

Caution! NVRAM_CLR jumper is installed on system board.

CPU set to minimum frequency.

An error caused the system to reboot.

System is in manufacturing mode.

Remote BIOS update attempt failed.

NVRAM_CLR jumper is installed in the clear setting. CMOS has been cleared.

The processor speed may be intentionally set lower for power conservation.

Check other system messages for additional information for possible causes.

Reboot to take the system out of manufacturing mode.

Retry the BIOS update. If the problem persists, see "Getting Help" on page 183.

Move the NVRAM_CLR jumper to the default position (pins 3 and 5). See Figure 6-1 for jumper location. Restart the system and re-enter the BIOS settings. See "Using the System Setup Program and UEFI Boot Manager" on page 55.

If not an intentional setting, check any other system messages for possible causes.

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Message Causes Corrective Actions

CPUs with different cache sizes detected.

CPUs with different core sizes detected! System halted.

CPUs with different power rating detected! System halted.

Current boot mode is set to UEFI. Please ensure compatible bootable media is available. Use the system setup program to change the boot mode as needed.

Decreasing available memory.

Embedded NICx and NICy: OS NIC=<ENABLED |DISABLED>, Management Shared NIC=

Mismatched processors have been installed in the system.

The system failed to boot because UEFI boot mode is enabled in BIOS and the boot operating system is nonUEFI.

Faulty or improperly installed memory modules.

The operating system NIC interface is set in BIOS. The Management Shared NIC interface is set in management tools.

Ensure that all processors have the same cache size, number of cores, and power rating. Ensure that the processors are properly installed. See "Processors" on page 123.

Ensure that the boot mode is set correctly and that the proper bootable media is available. See "Using the System Setup Program and UEFI Boot Manager" on page 55.

Reseat the memory modules. See "Troubleshooting System Memory" on page 157.

Check the system management software or the System Setup program for NIC settings. If a problem is indicated, see "Troubleshooting a NIC" on page 151.

42 About Your System

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Message Causes Corrective Actions

Error 8602 Auxiliary Device Failure. Verify that mouse and keyboard are securely attached to correct connectors.

Gate A20 failure. Faulty keyboard controller;

General failure. The operating system is

Invalid configuration information please run SETUP program.

Invalid PCIe card found in the Internal_Storage slot!

Keyboard controller failure.

Keyboard data line failure.

Keyboard stuck key failure.

Mouse or keyboard cable is loose or improperly connected.

Defective mouse or keyboard. Ensure that the mouse or

faulty system board.

unable to carry out the command.

An invalid system configuration caused a system halt.

The system halted because an invalid PCIe expansion card is installed in the dedicated storage controller slot.

Faulty keyboard controller; faulty system board.

Keyboard cable connector is improperly connected or the keyboard is defective.

Reseat the mouse or keyboard cable.

keyboard is operational. See "Troubleshooting a USB Device" on page 150.

See "Getting Help" on page 183.

This message is usually followed by specific information. Note the information, and take the appropriate action to resolve the problem.

Run the System Setup program and review the current settings. See "Using the System Setup Program and UEFI Boot Manager" on page 55.

Remove the PCIe expansion card and install the integrated storage controller in the dedicated slot. See "Integrated Storage Controller Card" on page 113.

See "Getting Help" on page 183.

Reseat the keyboard cable. If the problem persists, see "Troubleshooting a USB Device" on page 150.

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Message Causes Corrective Actions

Keyboard fuse has failed.

Local keyboard may not work because all user accessible USB ports are disabled. If operating locally, power cycle the system and enter system setup program to change settings.

Manufacturing mode detected.

Memory tests terminated by keystroke.

No boot device available.

Overcurrent detected at the keyboard connector.

The USB ports are disabled in the system BIOS.

System is in manufacturing mode.

POST memory test was terminated by pressing the spacebar.

Faulty or missing optical drive subsystem, hard drive, or hard-drive subsystem, or non-bootable USB key installed.

See "Getting Help" on page 183.

Power down and restart the system using the power button, and then enter the System Setup program to enable the USB port(s). See "Entering the System Setup Program" on page 56.

Reboot to take the system out of manufacturing mode.

Information only.

Use a bootable USB key, CD, or hard drive. If the problem persists, see "Troubleshooting an Internal USB Key" on page 159, "Troubleshooting a USB Device" on page 150, "Troubleshooting an Optical Drive" on page 161, and "Troubleshooting a Hard Drive" on page 162. See "Using the System Setup Program and UEFI Boot Manager" on page 55 for information on setting the order of boot devices.

44 About Your System

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Message Causes Corrective Actions

No boot sector on hard drive.

No timer tick interrupt.

PCI BIOS failed to install.

PCIe Training Error: Expected Link Width is x, Actual Link Width is y.

Plug & Play Configuration Error.

Incorrect configuration settings in System Setup program, or no operating system on hard drive.

Faulty system board. See "Getting Help" on

PCIe device BIOS (Option ROM) checksum failure detected during shadowing.

Cables to expansion card(s) loose; faulty or improperly installed expansion card(s).

Faulty or improperly installed PCIe card in the specified slot.

Error encountered in initializing PCIe device; faulty system board.

Check the hard-drive configuration settings in the System Setup program. See "Using the System Setup Program and UEFI Boot Manager" on page 55. If necessary, install the operating system on your hard drive. See your operating system documentation.

page 183.

Reseat the expansion card(s). Ensure that all appropriate cables are securely connected to the expansion card(s). If the problem persists, see "Troubleshooting Expansion Cards" on page 164.

Reseat the PCIe card in the specified slot number. See "Troubleshooting Expansion Cards" on page 164. If the problem persists, see "Getting Help" on page 183.

Install the NVRAM_CLR jumper in the clear position (pins 1 and 3) and reboot the system. See Figure 6-1 for jumper location. If the problem persists, see "Troubleshooting Expansion Cards" on page 164.

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Message Causes Corrective Actions

Read fault.

Requested sector not found.

SATA Port x device not found.

SATA port x device autosensing error.

SATA port x device configuration error.

SATA port 0 device failure.

Requested sector not found.

Seek error.

Seek operation failed.

Shutdown failure.

The operating system cannot read from the hard drive, optical drive, or USB device, the system could not find a particular sector on the disk, or the requested sector is defective.

There is no device connected to the specified SATA port.

The drive connected to the specified SATA port is faulty.

Faulty hard drive, USB device, or USB medium.

General system error. See "Getting Help" on

Replace the optical medium, USB medium or device. Ensure that the SAS backplane, USB, or SATA cables are properly connected. See "Troubleshooting a USB Device" on page 150, "Troubleshooting an Optical Drive" on page 161, or "Troubleshooting a Hard Drive" on page 162 for the appropriate drive(s) installed in your system.

Information only.

Replace the faulty drive.

Replace the USB medium or device. Ensure that the USB or SAS backplane cables are properly connected. See "Troubleshooting a USB Device" on page 150 or "Troubleshooting a Hard Drive" on page 162 for the appropriate drive(s) installed in your system.

page 183.

46 About Your System

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Message Causes Corrective Actions

The amount of system memory has changed.

Time-of-day clock stopped.

Time-of-day not set - please run SETUP program.

Timer chip counter 2 failed.

TPM or TCM configuration operation honored. System will now reset.

Memory has been added or removed or a memory module may be faulty.

Faulty battery or faulty chip. See "Troubleshooting the

Incorrect Time or Date settings; faulty system battery.

Faulty system board. See "Getting Help" on

A Trusted Platform Module (TPM) or China Trusted Platform Module (TCM) configuration command has been entered. The system will reboot and execute the command.

If memory has been added or removed, this message is informative and can be ignored. If memory has not been added or removed, check the SEL to determine if single-bit or multi-bit errors were detected and replace the faulty memory module. See "Troubleshooting System Memory" on page 157.

System Battery" on page 154.

Check the Time and Date settings. See "Using the System Setup Program and UEFI Boot Manager" on page 55. If the problem persists, replace the system battery. See "System Battery" on page 130.

page 183.

Information only.

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Message Causes Corrective Actions

TPM or TCM configuration operation is pending. Press (I) to Ignore OR (M) to Modify to allow this change and reset the system.

WARNING: Modifying could prevent security.

TPM or TCM failure.

Unable to launch System Services image. System halted!

Unexpected interrupt in protected mode.

This message displays during system restart after a TPM or TCM configuration command has been entered. User interaction is required to proceed.

A TPM or TCM function has failed.

System halted after <F10> keystroke because System Services image is either corrupted in the system firmware or has been lost due to system board replacement.

The iDRAC6 Enterprise card flash memory may be corrupted.

Improperly seated memory modules or faulty keyboard/mouse controller chip.

Enter I or M to proceed.

See "Getting Help" on page 183.

Restart the system and update Lifecycle Controller by running the Lifecycle Controller Dell Update Package (DUP). For more information, see the Dell Update Packages User's Guide at support.dell.com/manuals.

If the system still reports the same error, run the Lifecycle Controller Repair Package. Follow the instruct i o n s provided with the package to complete the installation.

Reseat the memory modules. See "Troubleshooting System Memory" on page 157. If the problem persists, see "Getting Help" on page 183.

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Message Causes Corrective Actions

Unsupported CPU combination.

Unsupported CPU stepping detected.

Unsupported DIMM detected. The following DIMM has been disabled: x

Unsupported memory configuration. DIMM mismatch across slots detected: x,x,...

Warning: A fatal error has caused system reset! Please check the system event log!

Warning: Front Control Panel is not installed.

Warning! No micro code update loaded for processor n.

Processor(s) not supported by the system.

Invalid memory configuration. The system will run but with the specified memory module disabled.

Invalid memory configuration. Memory modules are mismatched in the specified slots.

A fatal system error occurred and caused the system to reboot.

The control panel is not installed or has a faulty cable connection.

Micro code update failed. Update the BIOS. See

Install a supported processor or processor combination. See "Processors" on page 123.

Ensure that the memory modules are installed in a valid configuration. See "General Memory Module Installation Guidelines" on page 92.

Check the SEL for information that was logged during the error. See the applicable troubleshooting section in "Troubleshooting Your System" on page 149 for any faulty components specified in the SEL.

Install the control panel, or check the cable connections between the control panel board and the system board. See "Control Panel Assembly" on page 138.

"Getting Help" on page 183.

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Message Causes Corrective Actions

Warning! Power required exceeds PSU wattage. Check PSU and system configuration.

Warning! Performance degraded. CPU and memory set to minimum frequencies to meet PSU wattage. System will reboot.

Write fault.

Write fault on selected drive.

Incorrect memory configuration CPU n.

The system configuration of processor(s), memory modules, and expansion cards may not be supported by the power supplies.

Faulty USB device, USB medium, optical drive assembly, hard drive, or harddrive subsystem.

The DIMM group for CPU n is incorrectly configured and caused the system to halt.

If any system components were just upgraded, return the system to the previous configuration. If the system boots without this warning, then the replaced component(s) are not supported with this power supply. If low wattage power supplies are installed, replace them with High Output power supplies to use the components. See "Power Supplies" on page 87.

Replace the USB medium or device. Ensure that the USB, SAS backplane, or SATA cables are properly connected. See "Troubleshooting a USB Device" on page 150, "Troubleshooting an Internal USB Key" on page 159, and "Troubleshooting a Hard Drive" on page 162.

See "General Memory Module Installation Guidelines" on page 92, for memory configuration information. If the problem persists, see "Troubleshooting System Memory" on page 157.

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Message Causes Corrective Actions

HyperTransport error caused a system reset! Please check the system event log for details!

Warning: Following faulty DIMMs are ignored:

DIMM n1 n2

Total memory size is reduced.

Warning: Following faulty DIMMs are disabled:

DIMM n1 n2

Total memory size is reduced.

Warning: The installed memory configuration is not optimal. For more information on valid memory configurations, please see the system documentation on the technical support web site.

A fatal system error occurred and caused the system to reboot.

Faulty or improperly seated memory module(s). Check both DIMMs in the same channel for a possible fault.

Invalid memory configuration. The system will run but with reduced functionality.

Check the SEL for information that is logged during the error. See the applicable troubleshooting section in "Troubleshooting Your System" on page 149, for any faulty components specified in the SEL.

See "Troubleshooting Your System" on page 149.

Ensure that the memory modules are installed in a valid configuration. See "General Memory Module Installation Guidelines" on page 92. If the problem persists, see "Troubleshooting System Memory" on page 157.

NOTE: For the full name of an abbreviation or acronym used in this table, see the

Glossary at support.dell.com/manuals.

About Your System 51

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Warning Messages

A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before you format a hard drive, a message will warn you that you may lose all data on the hard drive. Warning messages usually interrupt the task and require you to respond by typing y (yes) or n (no).

NOTE: Warning messages are generated by either the application or the operating

system. For more information, see the documentation that accompanied the operating system or application.

Diagnostics Messages

The system diagnostic utilities may issue messages if you run diagnostic tests on your system. See "Running the System Diagnostics" on page 169 for more information about system diagnostics.

Alert Messages

Systems management software generates alert messages for your system. Alert messages include information, status, warning, and failure messages for drive, temperature, fan, and power conditions. For more information, see the OpenManage™ Server Administrator documentation at support.dell.com/manuals.

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Other Information You May Need

WARNING: See the safety and regulatory information that shipped with your

system. Warranty information may be included within this document or as a separate document.

• The rack documentation included with your rack solution describes how to install your system into a rack.

•The

• Dell systems management application documentation at

• Any media that ships with your system that provides documentation and

Getting Started Guide

up your system, and technical specifications.

support.dell.com/manuals

the systems management software.

tools for configuring and managing your system, including those pertaining to the operating system, system management software, system updates, and system components that you purchased with your system.

NOTE: Always check for updates on support.dell.com/manuals and read the

updates first because they often supersede information in other documents.

provides an overview of system features, setting

provides information about installing and using

About Your System 53

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54 About Your System

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Using the System Setup Program and UEFI Boot Manager

The System Setup program enables you to manage your system hardware and specify BIOS-level options. From the System Setup program, you can:

• Change the NVRAM settings after you add or remove hardware

• View the system hardware configuration

• Enable or disable integrated devices

• Set performance and power management thresholds

• Manage system security

Choosing the System Boot Mode

The System Setup program also enables you to specify the boot mode for installing your operating system:

• BIOS boot mode (the default) is the standard BIOS-level boot interface.

• UEFI boot mode is an enhanced 64-bit boot interface based on Unified Extensible Firmware Interface (UEFI) specifications that overlays the system BIOS. See "Entering the UEFI Boot Manager" on page 66 for more information on this interface.

You must select the boot mode in the Boot Mode field of the "Boot Settings Screen" on page 61 of the System Setup program. After specifying the boot mode, proceed to install your operating system in that mode. Thereafter, boot the system to the same boot mode (BIOS or UEFI) to access the installed operating system. Trying to boot the operating system from another boot mode causes the system to halt immediately at startup.

NOTE: Operating systems must be UEFI-compatible (for example, Microsoft®

Windows Server and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode.

2008 x64 version) to be installed from the UEFI boot mode. DOS

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Entering the System Setup Program

Turn on or restart your system.

Press <F2> immediately after you see the following message:

<F2> = System Setup

If your operating system begins to load before you press <F2>, allow the system to finish booting, and then restart your system and try again.

Responding to Error Messages

If an error message appears while the system is booting, make a note of the message. See "System Messages" on page 39 for an explanation of the message and suggestions for correcting errors.

NOTE: After installing a memory upgrade, it is normal for your system to display a

message the first time you start your system.

Using the System Setup Program Navigation Keys

Keys Action

Up arrow or <Shift><Tab> Moves to the previous field.

Down arrow or <Tab> Moves to the next field.

Spacebar, <+>, < right arrows

<Esc> Exits the System Setup program and restarts the

<F1> Displays the System Setup program

–>, left and

Cycles through the settings in a field. In some fields, you can also type the appropriate value.

system if any changes were made.

's help file.

NOTE: For most of the options, any changes that you make are recorded but do not

take effect until you restart the system.

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System Setup Options

Main Screen

NOTE: The options for the System Setup program change based on the system

configuration.

NOTE: The System Setup program defaults are listed under their respective options

in the following sections, where applicable.

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Option Description

System Time Sets the time on the system's internal clock.

System Date Sets the date on the system's internal calendar.

Memory Settings Displays information related to installed memory.

See "Memory Settings Screen" on page 59.

Processor Settings Displays information related to processors (speed,

cache size, and so on). See "Processor Settings Screen" on page 60.

SATA Settings Displays a screen to enable or disable the integrated

SATA controller and ports. See "SATA Settings Screen" on page 61.

Boot Settings Displays a screen to specify the boot mode (BIOS or

UEFI). For BIOS boot mode, you can also specify the boot devices. See "Boot Settings Screen" on page 61.

Integrated Devices Displays a screen to enable or disable integrated device

controllers and ports, and to specify related features and options. See "Integrated Devices Screen" on page 62.

PCI IRQ Assignment Displays a screen to change the IRQ assigned to each of

the integrated devices on the PCI bus, and any installed expansion card that requires an IRQ. See "PCI IRQ Assignments Screen" on page 63.

Serial Communication Displays a screen to enable or disable the serial ports

and specify related features and options. See "Serial Communication Screen" on page 63.

Power Management Enables you to manage power usage of the processor(s),

fans, and memory modules with preconfigured or customized settings. See "Power Management Screen" on page 64.

System Security Displays a screen to configure the system password and

setup password features. See "System Security Screen" on page 65, "Using the System Password" on page 69, and "Using the Setup Password" on page 71 for more information.

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Option Description

Keyboard NumLock (On default)

Report Keyboard Errors (

Report

default)

F1/F2 Prompt on Error (Enabled default)

Determines whether your system starts up with the NumLock mode activated on 101- or 102-key keyboards (does not apply to 84-key keyboards).

Enables or disables reporting of keyboard errors during the POST. Select Report for host systems that have keyboards attached. Select Do Not Report to suppress all error messages relating to the keyboard or keyboard controller during POST. This setting does not affect the operation of the keyboard itself if a keyboard is attached to the system.

Enables the system to halt on errors during POST, which allows the user to observe events that may scroll by unnoticed during normal POST. The user can press <F1> to continue or <F2> to enter the System Setup program.

CAUTION: When setting this option to Disabled,

the system does not halt if an error occurs during POST. Any critical errors are displayed and logged in the system event log.

Memory Settings Screen

Option Description

System Memory Size Displays the amount of system memory.

System Memory Type Displays the type of system memory.

System Memory Speed Displays the system memory speed.

Video Memory Displays the amount of video memory.

System Memory Testing (Enabled default)

Redundant Memory (Disabled default)

Node Interleaving (Disabled default)

Specifies whether system memory tests are run at system boot. Options are Enabled and Disabled.

Specifies whether redundant memory is enabled on the system. Options are Enabled and Disabled.

If this field is Enabled, memory interleaving is supported if a symmetric memory configuration is installed.

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Processor Settings Screen

Option Description

64-bit Specifies if the processor(s) support 64-bit extensions.

Core Speed Displays the processor clock speed.

Bus Speed Displays the processor bus speed.

Hyper Transport Tec h no l og y ( HT3 default)

HT Assist (Enabled default)

CPU Virtualization Te ch n o lo g y (Enabled default)

DRAM Prefetcher (Enabled default)

Hardware Prefetch Tra i ni ng o n S of tw ar e Prefetch

Hardware Prefetcher (Enabled default)

Execute Disable (Enabled default)

Number of Cores per Processor (All default)

C1E (Enabled default)

Processor X FamilyModel-Stepping

Displays the HyperTransport link speed, and depending upon the system, this field may be read-only. HT3 capable systems ship with HT3 by default.

Enables or disables the HT Assist.

Enabled permits virtualization software to use the virtualization technology incorporated in the processor.

NOTE: Disable this feature if your system does not run

virtualization software.

Enables or disables the DRAM prefetcher.

Enables or disables the Hardware prefetcher training on software prefetcher.

Enables or disables the hardware prefetcher.

Enables or disables Execute Disable Memory Protection Te ch n ol og y.

Controls the number of enabled cores in each processor.

When set to Enabled, the processor(s) can switch to a minimum performance state when idle.

Displays the family and model number of each processor. A submenu displays the core speed, the amount of cache memory, and the number of cores of the processor(s).

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SATA Settings Screen

Option Description

Embedded SATA (ATA default)

Port A (Auto default)

ATA Mode enables the integrated SATA controller. Off disables the controller.

Auto enables BIOS support for the device attached to SATA port A. Off disables BIOS support for the device.

Boot Settings Screen

Option Description

Boot Mode (BIOS default)

Boot Sequence If Boot Mode is set to BIOS, this field tells the system

Hard-Disk Drive Sequence

USB Flash Drive Emulation Type

Boot Sequence Retry (Disabled default)

CAUTION: Switching the boot mode could prevent

the system from booting if the operating system was not installed in the same boot mode.

If the operating system supports Unified Extensible Firmware Interface, you can set this option to UEFI. Setting this field to BIOS allows compatibility with nonUEFI operating systems.

NOTE: Setting this field to UEFI disables the Boot

Sequence, Hard-Disk Drive Sequence, and USB Flash Drive Emulation Type fields.

where the operating system files needed for startup are located. If Boot Mode is set to UEFI, you can access the UEFI boot manager utility by rebooting the system and pressing <F11> when prompted to do so.

Determines the order in which the BIOS attempts to boot from hard drives in the system during system startup.

Determines the emulation type for a USB flash drive. If Boot Mode is set to UEFI, this field is disabled.

If this field is enabled and the system has failed to boot, the system reattempts to boot after 30 seconds.

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Integrated Devices Screen

Option Description

Integrated SAS Controller (Enabled default)

User Accessible USB Ports (All Ports On default)

Internal USB Port (On default)

Internal SD Card Port (On default)

Redundancy (Mirror default)

Embedded NIC1 (Enabled with PXE default)

Embedded NIC2 (Enabled default)

Embedded Gb NICx (Enabled default)

MAC Address Displays the MAC address for the integrated 10/100/1000

Embedded NIC3 and NIC4 (Enabled default)

OS Watchdog Timer (Disabled default)

Embedded Video Controller (Enabled default)

Enables or disables the integrated SAS controller.

Enables or disables the user accessible USB ports. Options are All Ports On, Only Back Ports On, and All Ports Off.

Enables or disables the internal USB port.

Enables or disables the internal SD card port.

Enables or disables the mirror mode for Internal Dual SD Modules (if installed).

Enables or disables the operating system interface of the embedded NICs. The NICs can also be accessed through the system's management controller.

Enables or disables the integrated NIC. Options are Enabled and Enabled with PXE. PXE support allows the system to boot from the network.

NIC.

Enables or disables the operating system interface of the embedded NICs. The NICs can also be accessed through the system's management controller.

Aids recovery of the operating system, if your system stops responding. If set to Enabled, the operating system is allowed to initialize the timer.

Enables/disables BIOS support for the Embedded Video Controller.

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PCI IRQ Assignments Screen

Option Description

<PCIe device> Use the <+> and <-> keys to manually select an IRQ

for a given device, or select Default to allow the BIOS to select an IRQ value at system startup.

Serial Communication Screen

Option Description

Serial Communication (On without Console Redirection default)

Serial Port Address (Serial Device 1=COM1, Serial Device2=COM2 default)

External Serial Connector

(Serial Device1 default)

Failsafe Baud Rate (115200 default)

Remote Terminal Type (VT 100/VT220 default)

Redirection After Boot (Enabled default)

Selects whether the serial communication devices (Serial Device 1 and Serial Device 2) are enabled in BIOS. BIOS console redirection can also be enabled and the port address to be used can be specified.

Options are On without Console Redirection, On with

Console Redirection via COM1, On with Console Redirection via COM2, and Off.

Sets the serial port addresses for the two serial devices.

NOTE: Only Serial Device 2 can be used for Serial Over

LAN (SOL). To use console redirection by SOL, configure the same port address for console redirection and the serial device.

Specifies whether Serial Device 1, Serial Device 2, or Remote Access Device has access to the external

serial connector.

NOTE: Only Serial Device 2 can be used for Serial Over

LAN (SOL). To use console redirection by SOL, configure the same port address for console redirection and the serial device.

Displays the failsafe baud rate used for console redirection. BIOS attempts to determine the baud rate automatically. This failsafe baud rate is used only if the attempt fails. This rate should not be adjusted.

Sets the remote console terminal type, either VT100/VT220 or ANSI.

Enables or disables BIOS console redirection when the operating system is loaded.

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Power Management Screen

Option Description

Power Management

(OS Control default)

CPU Power and Perfor mance Management

Fan Power and Perfor mance Management

Memory Power and Perfor mance Management

Options are OS Control, Active Power Controller,

Custom, or Maximum Performance. For all but the Custom setting, the BIOS pre-configures the power

settings on this screen as follows:

•

OS Control

fan power to to

Maximum Performance

performance information is passed from the system BIOS to the operating system for control. The operating system sets the processor performance based on processor utilization.

Active Power Controller

•

System DBPM

the memory power to BIOS sets the processor performance based on processor utilization.

Maximum Performance

•

Performance

If you select Custom, you can configure each option independently.

Options are OS DBPM, System DBPM, Maximum Performance, or Minimum Power.

Options are Maximum Performance or Minimum Power.

Options are Maximum Performance, a specified frequency, or Minimum Power.

sets the processor power to

Minimum Power

, the fan power to

, and the memory power

. In this setting, all processor

sets the processor power to

Minimum Power

Maximum Performance

sets all fields to

OS DBPM

. The

Maximum

, the

, and

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System Security Screen

Option Description

System Password Displays the current status of the password security

feature and allows a new system password assignment and verification.

NOTE: See Using the "Using the System Password" on

page 69 for more information.

Setup Password Restricts access to the System Setup program by using a

setup password.

NOTE: See "Using the System Password" on page 69 for

more information.

Password Status (Unlocked default)

Power Button (Enabled default)

NMI Button (Disabled default)

AC Power Recovery (Last default)

When Setup Password is assigned and this field is Locked, the system password cannot be changed or disabled at system start-up.

See "Using the System Password" on page 69 for more information.

If Enabled, the power button can turn the system's power off and on. On an system performs an orderly shutdown before power is turned off.

When Disabled, the button can only turn on system power.

CAUTION: Use the NMI button only if directed to

do so by qualified support personnel or by the operating system's documentation. Pressing this button halts the operating system and displays a diagnostic screen.

ACPI-compliant operating system, the

Enables or disables the NMI feature.

Determines how the system reacts when power is restored. If set to Last, the system returns to the last power state. On turns on the system after power is restored. Off allows the system to remain off after power is restored.

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Option Description

AC Power Recovery Delay

User Defined Delay The delay defined by the user.

Determines when the system restarts after power is restored. Options are Immediate, Random (a random value of 30 to 240 seconds), or a user-defined value of 30 to 240 seconds.

Exit Screen

Press <Esc> to exit the System Setup program; the Exit screen displays:

• Save Changes and Exit

• Discard Changes and Exit

• Return to Setup

Entering the UEFI Boot Manager

NOTE: Operating systems must be 64-bit UEFI-compatible (for example, Microsoft

Windows Server 2008 x64 version) to be installed from the UEFI boot mode. DOS and 32-bit operating systems can only be installed from the BIOS boot mode.

NOTE: The Boot Mode must be set to UEFI in the System Setup program to access

the UEFI Boot Manager.

The UEFI Boot Manager enables you to:

• Add, delete, and arrange boot options

• Access the System Setup program and BIOS-level boot options without rebooting

Turn on or restart your system.

Press <F11> after you see the following message:

<F11> = UEFI Boot Manager

NOTE: The system does not respond until the USB keyboard is active.

If your operating system begins to load before you press <F11>, allow the system to finish booting, and then restart your system and try again.

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Using the UEFI Boot Manager Navigation Keys

Keys Action

Up arrow Moves to and highlights the previous field.

Down arrow Moves to and highlights the next field.

Spacebar, <Enter>, <+>, <

–>

<Esc> Refreshes the UEFI Boot Manager screen, or

<F1> Displays the UEFI Boot Manager help file.

Cycles through the settings in a field.

returns to the UEFI Boot Manager screen from the other program screens.

UEFI Boot Manager Screen

Option Description

Continue The system attempts to boot to devices starting with

the first item in the boot order. If the boot attempt fails, the system continues with the next item in the boot order until the boot is successful or no more boot options are found.

<Boot options> Displays the list of available boot options (marked with

asterisks). Select the boot option you wish to use and press Enter.

NOTE: If you hot-add a boot device, press <ESC> to

refresh the list of boot options.

UEFI Boot Settings Enables you to add, delete, enable, or disable boot options;

change boot order; or execute a one-time boot option.

System Utilities Enables you to access the System Setup program,

System Services (Unified Server Configurator [USC]), Diagnostics, and BIOS-level boot options.

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UEFI Boot Settings Screen

Option Description

Add Boot Option Adds a new boot option.

Delete Boot Option Deletes an existing boot option.

Enable/Disable Boot Option

Change Boot Order Changes the order of the boot option list.

One-Time Boot From File Sets a one-time boot option not included in the boot

Disables and enables a boot option in the boot option list.

option list.

System Utilities Screen

Option Description

System Setup Accesses the System Setup program without rebooting.

System Services Restarts the system and access the Lifecycle

Controller, which allows you to run utilities such as system diagnostics.

BIOS Boot Manager Accesses the BIOS-level boot options list without

rebooting. This option enables you to conveniently switch to BIOS boot mode if you need to boot to a device with a non-UEFI operating system, such as a bootable DOS media with diagnostics software.

Reboot System Restarts the system.

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System and Setup Password Features

NOTE: For a forgotten password, see "Disabling a Forgotten Password" on

page 181.

Your system is shipped without the system password feature enabled. Operate the system only with system password protection.

CAUTION: The password features provide a basic level of security for the data on

your system.

CAUTION: Anyone can access the data stored on your system if the system is

running and unattended.

Using the System Password

When a system password is assigned, the system prompts for the password during start up.

Assigning a System Password

Before assigning a system password, enter the System Setup program and check the System Password option.

When a system password is assigned, System Password is Enabled. If Password Status is Unlocked, you can change the system password. If Locked, you cannot change the system password. Disabling the password jumper on the system board sets System Password to Disabled, and you cannot change or enter a new system password.

When a system password is not assigned and the password jumper on the system board is in the enabled position, System Password is Not Enabled and Password Status is Unlocked.

To assign a system password:

Veri fy t ha t

Highlight the

Type your new system password.

You can use up to 32 characters in your password.

Password Status

System Password

Unlocked

option and press <Enter>.

As you type, placeholders appear in the field.

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The password assignment is not case-sensitive. Certain key combinations are invalid and if you enter one, the system beeps. To erase a character, press <Backspace> or the left-arrow key.

NOTE: To escape from the field without assigning a system password, press

<Enter> to move to another field, or press <Esc> prior to completing step 5.

Press <Enter>.

To confirm your password, type it a second time and press <Enter>.

System Password

changes to

Enabled

. Exit the System Setup program and

begin using your system.

Either reboot the system now for the password protection to take effect or continue working.

NOTE: Password protection does not take effect until the system reboots.

Using Your System Password to Secure Your System

NOTE: If you have assigned a setup password (see "Using the Setup Password" on

page 71), the system accepts your setup password as an alternate system password.

When Password Status is Unlocked, you have the option to leave the password security enabled or to disable password security.

To leave the password security enabled:

Turn on or reboot your system by pressing <Ctrl><Alt><Delete>.

Type your password and press <Enter>.

To disable the password security:

Turn on or reboot your system by pressing <Ctrl><Alt><Delete>.

Type your password and press <Ctrl><Enter>.

When Password Status is Locked, type the password and press <Enter> when prompted at reboot.

If an incorrect system password is entered, the system displays a message and prompts you to re-enter your password. You have three attempts to enter the correct password. After the third unsuccessful attempt, the system displays an error message that the system has halted and shuts down.

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Even after you shut down and restart the system, the error message continues to be displayed until the correct password is entered.

NOTE: You can use the Password Status option in conjunction with the System

Password and Setup Password options to protect your system from unauthorized changes.

Deleting or Changing an Existing System Password

Enter the System Setup program and select the

Highlight

Setup Password

, press <Enter> to access the setup password

System Security

window. Press <Enter> twice to clear the existing setup password.

The setting changes to

If you want to assign a new setup password, perform the steps in "Assigning

Not Enabled

a Setup Password" on page 71.

Using the Setup Password

Assigning a Setup Password

You can assign a setup password only when the Setup Password is Not Enabled. To assign a setup password, highlight the Setup Password option

and press the <+> or <–> key. The system prompts you to enter and verify the password.

NOTE: The setup password can be the same as the system password. If the two

passwords are different, the setup password can be used as an alternate system password. The system password cannot be used in place of the setup password.

You can use up to 32 characters in your password.

As you type, placeholders appear in the field.

The password assignment is not case-sensitive. Certain key combinations are invalid and if you enter one, the system beeps. To erase a character, press <Backspace> or the left-arrow key.

When you verify the password, the Setup Password changes to Enabled. The next time you enter the System Setup program, the system prompts you for the setup password.

A change to the Setup Password option becomes effective immediately (restarting the system is not required).

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Operating With a Setup Password Enabled

If Setup Password is Enabled, you must enter the correct setup password before modifying most of the System Setup options.

If you do not enter the correct password in three attempts, the system lets you view, but not modify, the System Setup screens. The following options are exceptions: If System Password is not Enabled and is not locked through the Password Sta tus option, you can assign a system password. You cannot disable or change an existing system password.

NOTE: You can use the Password Status option in conjunction with the Setup

Password option to protect the system password from unauthorized changes.

Deleting or Changing an Existing Setup Password

Enter the System Setup program and select the

Highlight window. Press <Enter> twice to clear the existing setup password.

The setting changes to

If you want to assign a new setup password, perform the steps in "Assigning a Setup Password" on page 71.

Setup Password

Not Enabled

, press <Enter> to access the setup password

System Security

Embedded System Management

The Lifecycle Controller is an embedded utility that enables systems management tasks from an embedded environment throughout the server’s lifecycle.

Lifecycle Controller can be started during the boot sequence and can function independently of the operating system.

NOTE: Certain platform configurations may not support the full set of features

provided by the Lifecycle Controller.

For more information about setting up the Lifecycle Controller, configuring hardware and firmware, and deploying the operating system, see the Lifecycle Controller documentation at support.dell.com/manuals.

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iDRAC6 Configuration Utility

The iDRAC6 Configuration Utility is a pre-boot configuration environment that allows you to view and set parameters for the iDRAC6 and for the managed server.

The iDRAC6 Configuration Utility provides the following features:

• Enables fault logging and SNMP alerting

• Provides access to system event log and sensor status

• Functions independently of the system’s operating system

In addition the iDRAC6 Configuration Utility enables you to:

• Configure, enable, or disable the iDRAC6 local area network through the dedicated iDRAC6 Enterprise card port or the embedded NIC1

• Enable or disable IPMI over LAN

• Enable a LAN Platform Event Trap (PET) destination

• Attach or detach the Virtual Media devices

• Change the administrative user name and password and manage user privileges

• View System Event Log (SEL) messages or clear messages from the log

• Reset iDRAC6 settings to default

For additional information on using iDRAC6, see the documentation for iDRAC6 and systems management applications.

Entering the iDRAC6 Configuration Utility

Turn on or restart your system.

Press <Ctrl><E> when prompted during POST.

If your operating system begins to load before you press <Ctrl><E>, allow the system to finish booting, and then restart your system and try again.

Using the System Setup Program and UEFI Boot Manager 73

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74 Using the System Setup Program and UEFI Boot Manager

Page 75

Installing System Components

Recommended Tools

You may need the following items to perform the procedures in this section:

• Key to the system keylock

• #1 and #2 Phillips screwdrivers

• T8 and T10 Torx drivers

•W

rist grounding stra

Inside the System

WARNING: Whenever you need to lift the system, get others to assist you. To

avoid injury, do not attempt to lift the system by yourself.

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

NOTE: It is recommended that you always use a static mat and static strap while

working on components in the interior of the system.

Installing System Components 75

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Figure 3-1. Inside the System

1 cooling shroud 2 power supply bays (2)

3 expansion card riser 2 4 expansion card riser 1

5 heat sinks (2) 6 memory modules (16)

7 hard drives (up to 6) 8 control panel

9 optical drive (optional) 10 internal Dual SD module

11 cooling fan assembly 12 cooling fans (6)

76 Installing System Components

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Front Bezel (Optional)

Removing the Front Bezel

Unlock the keylock at the left end of the bezel.

Lift up the release latch next to the keylock.

Rotate the left end of the bezel away from the front panel.

Unhook the right end of the bezel and pull the bezel away from the system. See Figure 3-2.

Figure 3-2. Removing and Installing the Front Bezel

1 release latch 2 key lock

3 front bezel

Installing the Front Bezel

Hook the right end of the bezel onto the chassis.

Fit the free end of the bezel onto the chassis.

Secure the bezel with the keylock. See Figure 3-2.

Installing System Components 77

Page 78

Opening and Closing the System

WARNING: Whenever you need to lift the system, get others to assist you.

To avoid injury, do not attempt to lift the system by yourself.

CAUTION: Many repairs may only be done by a certified service technician.

NOTE: It is recommended that you always use a static mat and static strap while

working on components in the interior of the system.

Opening the System

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet and peripherals.

Rotate the latch release lock counter clockwise to the unlocked position. See Figure 3-3.

Lift the latch and slide the cover toward the back of the system.

Grasp the cover on both sides and lift the cover away from the system. See Figure 3-3.

78 Installing System Components

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Figure 3-3. Opening and Closing the System

1 latch 2 latch release lock

3 cover

Closing the System

Place the cover onto the chassis and offset it slightly toward the back of the system, so that the slots on the sides of the cover fit into the corresponding hooks on the sides of the chassis. See Figure 3-3.

NOTE: To close the system properly, ensure that the tabs on the cooling

shroud are seated in the slots on the chassis. See Figure 3-9.

Slide the cover toward the front of the chassis till it snaps in position.

Push down the latch to secure the cover into the closed position.

Rotate the latch release lock in a clockwise direction to secure the cover.

Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.

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Page 80

Hard Drives

All drives connect to the system board through the SAS/SATA backplane board mounted on the front-chassis assembly. Hard drives are supplied in hot-swappable drive carriers that fit in the hard-drive bays.

CAUTION: Before attempting to remove or install a drive while the system is

running, see the documentation for the SAS controller card to ensure that the host adapter is configured correctly to support hot-swap drive removal and installation.

CAUTION: Do not turn off or reboot your system while the drive is being formatted.

Doing so can cause a drive failure.

NOTE: Use only drives that have been tested and approved for use with the

SAS/SATA backplane board.

When you format a hard drive, allow enough time for the formatting to be completed. Be aware that high-capacity hard drives can take a number of hours to format.

Removing a Hard-Drive Blank

CAUTION: To maintain proper system cooling, all empty hard-drive bays must

have drive blanks installed.

If installed, remove the front bezel page 77.

Grasp the front of the hard-drive blank, press the release button and slide the blank out until it is free of the drive bay. See Figure 3-4.

. See

"Removing the Front Bezel" on

80 Installing System Components

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Figure 3-4. Removing and Installing a Hard-Drive Blank

1 hard-drive blank 2 release button

Installing a Hard-Drive Blank

If installed, remove the front bezel page 77.

Insert the drive blank into the drive bay until the release button clicks into place.

If applicable, replace the front bezel. See "Installing the Front Bezel" on page 77.

. See

"Removing the Front Bezel" on

Installing System Components 81

Page 82

Removing a Hard-Drive Carrier

CAUTION: Ensure that your operating system supports hot-swap drive

installation. See the documentation supplied with the operating system.

If installed, remove the front bezel page 77.

From the management software, prepare the drive for removal. the hard-drive indicators on the drive carrier signal that the drive can be removed safely.

See your controller documentation for information about

hot-swap drive removal.

If the drive has been online, the green the drive is powered down. When the drive indicators are off, the drive is ready for removal.

3 Press the release button on the front of the hard-drive carrier and open

the handle.

The hard-drive carrier handle opens.

Slide the hard-drive carrier out until it is free of the drive bay.

CAUTION: To maintain proper system cooling, all empty hard-drive bays must

have drive blanks installed.

Insert a drive blank in the empty drive bay. See "Installing a Hard-Drive Blank" on page 81.

If applicable, replace the front bezel. See "Installing the Front Bezel" on page 77.

. See

"Removing the Front Bezel" on

activity/

fault indicator flashes as

See

Wai t u nt il

Figure 3-5

82 Installing System Components

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Figure 3-5. Removing and Installing a Hard-Drive Carrier

1 release button 2 hard-drive carrier

3 hard-drive carrier handle

Installing a Hard-Drive Carrier

CAUTION: Use only hard drives that have been tested and approved for use with

the SAS/SATA backplane.

CAUTION: When installing a hard drive, ensure that the adjacent drives are fully

installed. Inserting a hard-drive carrier and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier's shield spring and make it unusable.

CAUTION: Ensure that your operating system supports hot-swap drive

installation. See the documentation supplied with your operating system.

If installed, remove the front bezel page 77.

If a drive blank is present in the bay, remove it. See "Removing a HardDrive Blank" on page 80.

Press the release button on the front of the hard-drive carrier and open the handle.

Insert the hard-drive carrier into the drive bay until the carrier contacts the backplane.

Close the hard-drive carrier handle to lock the drive in place.

. See

"Removing the Front Bezel" on

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Page 84

Removing a Hard Drive From a Hard-Drive Carrier

Remove the screws from the slide rails on the hard-drive carrier and separate the hard drive from the carrier. See

Figure 3-6. Removing and Installing a Hot-Swap Hard Drive Into a Hard-Drive Carrier

Figure 3-6

1 hard drive 2 hard-drive carrier

3 SAS/SATA screw hole 4 screws (4)

Installing a Hard Drive Into a Hard-Drive Carrier

1 Insert the hard drive into the hard-drive carrier with the connector end

of the drive at the rear. See

2 Align the screw holes on the hard drive with the back set of holes on the

hard-drive carrier.

3 Attach the four screws to secure the hard drive to the hard-drive carrier.

84 Installing System Components

Figure 3-6

Page 85

Optical Drive

Your system is provided with an optional slimline SATA DVD-ROM or DVD+/-

optical drive.

NOTE: DVD devices are data only.

Removing an Optical Drive

CAUTION: Many repairs may only be done by a certified service technician.

If installed, remove the front bezel. See "Removing the Front Bezel" on page 77.

Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

Open the system. See "Opening the System" on page 78.

Disconnect the power/data cable from the back of the drive.

Note the routing of the power/data cable inside the system as you remove them from the system board and the drive. Route these cables properly when you replace them to prevent them from being pinched or crimped. For more information, see "System Memory" on page 92.

To remove the drive, press down and push the blue release tab toward the front of the system. See Figure 3-7.

Slide the optical drive out of the system until it is free of the drive bay.

If you are not installing a new optical drive, install the optical drive insert.

Close the system. See "Closing the System" on page 79.

Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.

If applicable, replace the front bezel. See "Installing the Front Bezel" on page 77.

Installing System Components 85

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Figure 3-7. Removing and Installing the Optical Drive

1 power/data cable 2 release tab

3 optical drive

Installing an Optical Drive

CAUTION: Many repairs may only be done by a certified service technician.

If installed, remove the front bezel. See "Removing the Front Bezel" on page 77.

Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

Open the system. See "Opening the System" on page 78.

Slide the optical drive into the optical drive bay until the blue release tab snaps into place. See Figure 3-7.

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Connect the power/data cable to the back of the drive and to the system board.

Route the cable properly inside the system to prevent it from being pinched or crimped. For more information, see "System Memory" on page 92.

Close the system. See "Closing the System" on page 79.

Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.

If applicable, replace the front bezel. See "Installing the Front Bezel" on page 77.

Power Supplies

Your system supports two hot-swappable

If two power supplies are installed, the second power supply provides, power redundancy. In a redundant mode, the system distributes the power load across both power supplies to maximize efficiency. When a power supply is removed with the system powered on, the full power load is picked up by the second power supply. Table 3-1 lists the power supply redundancy modes.

Table 3-1. Power Supply Redundancy Modes

Number of Power Supplies Redundancy Mode System Configuration

1 1+0 Nonredundant

2 1+1 Redundant configuration

1100 W

power supplies.

configuration

Installing System Components 87

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Removing a Power Supply

CAUTION: The system requires one power supply for normal operation. On

power-redundant systems, remove and replace only one power supply at a time in a system that is powered on.

Disconnect the power cable from the power source.

Disconnect the power cable from the power supply and remove the Velcro straps that bundle and secure the system cables.

NOTE: You may have to unlatch and lift the optional cable management arm if

it interferes with power-supply removal. For information about the cable management arm, see the system’s rack documentation.

Press the release latch and pull the power supply out to release it from the power distribution board and clear the chassis.

If you are permanently removing the power supply, you must install a power supply blank to ensure proper system cooling. See "Installing the Power Supply Blank" on page 89.

Figure 3-8. Removing and Installing a Power Supply

1 power supply 2 velcro strap

3 release latch

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Installing a Power Supply

Verify that the power supplies are the same type and have the same maximum output power.

NOTE: The maximum output power (shown in watts) is listed on the power

supply label.

If applicable, remove the power supply blank. See "Removing the Power Supply Blank" on page 89.

Slide the new power supply into the chassis until the power supply is fully seated and the release latch snaps into place. See Figure 3-8.

NOTE: If you unlatched the cable management arm in step 1 of the previous

procedure, relatch it. For information about the cable management arm, see the system’s rack documentation.

Connect the power cable to the power supply and plug the cable into a power outlet.

CAUTION: When connecting the power cable, secure the cable with the

Velcro strap.

NOTE: When installing, hot-swapping, or hot-adding a new power supply in a

system, allow several seconds for the system to recognize the power supply and determine its status. The power-supply status indicator turns green to signify that the power supply is functioning properly.

Removing the Power Supply Blank

If you are installing a power supply, remove the power supply blank by pulling outward on the blank.

CAUTION: To ensure proper system cooling, the power supply blank must be

installed in power supply bay PS2 in a non-redundant configuration. Remove the power supply blank only if you are installing a second power supply.

Installing the Power Supply Blank

NOTE: Install the power supply blank only in power supply bay 2.

To install the power supply blank, align the blank with the power supply bay and insert the blank into the chassis until it clicks into place.

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Cooling Shroud

The cooling shroud covers the memory modules and provides air flow to the system.

Removing the Cooling Shroud

CAUTION: Many repairs may only be done by a certified service technician.

CAUTION: Never operate your system with the cooling shroud removed. The

system may get overheated quickly, resulting in shutdown and loss of data.

Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

Open the system. See "Opening and Closing the System" on page 78.

Remove the RAID battery from the battery carrier. See Figure 3-9.

Hold the touch points and gently lift the cooling shroud away from the system. See Figure 3-9.

90 Installing System Components

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Figure 3-9. Removing and Installing the Cooling Shroud

1 cooling shroud 2 RAID battery carrier

3 shroud tabs (6) 4 touch points (2)

Installing the Cooling Shroud

NOTE: For proper alignment of the cooling shroud in the system, ensure that the

cables inside the system are routed along the chassis wall.

Lower the cooling shroud into the system and align the cooling shroud tabs with the slots on the system. See Figure 3-9.

Insert the RAID battery into the battery carrier in the cooling shroud. See "Installing the RAID Battery" on page 117.

Close the system. See "Opening and Closing the System" on page 78.

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System Memory

Your system supports ECC DDR3 registered DIMMs (RDIMMs) and unbuffered registered DIMMs (UDIMMs). Single-, dual- and quad-rank DIMMs of speeds up to 1333 MHz (1066 MHz for quad rank) are supported. RDIMMs of capacities 1 GB, 2 GB, 4 GB, 8 GB, and 16 GB are supported for a total of up to 256 GB. 1 GB and 2 GB UDIMMs are supported.

The system consists of 16 memory sockets split into two sets of eight sockets; one set for each processor. Each eight-memory socket set is further organized into four DDR3 memory channels. The first socket of each DDR3 memory channel is marked with a white release lever.

Each channel supports up to two single-, dual- or quad-rank RDIMMs or up to two UDIMMs.

The following features are available with respect to memory:

• Each processor has four DDR3 channels that support speeds up to 1333 MHz.

• UDIMMs and RDIMMs cannot be mixed.

• Your system may support online memory sparing.

• Up to 256 GB of memory (with 16 x 16 GB RDIMMs).

General Memory Module Installation Guidelines

To ensure optimal performance of your system, observe the following general guidelines when configuring your system memory:

NOTE: Memory configurations that fail to observe these guidelines can prevent

your system from starting and producing any video output.

• DIMMs must be populated in matched set of four or two DIMMs for each processor (for example, A1/A2, A3/A4). Single DIMM operation is not supported.

• All processor memory channels must be populated identically (same speed, size, and type).

• Mixing of memory sizes and ranks is allowed for flexibility.

• The memory configuration for each processor must be identical for optimal performance.

• Always start memory population at x1, where x is A or B. Sockets A and B correspond to processors 1 and 2 respectively.

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• In case of mixed-rank population, first populate the DIMM with the highest number of ranks (in sockets with white release levers).

• If memory modules with different speeds are installed, they operate at the speed of the slowest installed memory module(s).

• If online sparing is enabled, identical DIMMs must be installed in the same slots across each channel.

The system supports advanced ECC, memory interleaving, and online sparing. For information on memory configurations, see Table 3-2.

Memory Sparing Support

Memory sparing is supported in systems that have one of the fully populated memory configurations shown in Table 3-2. The memory sparing feature must be enabled in the Memory Settings screen of the System Setup program. See "Using the System Setup Program and UEFI Boot Manager" on page 55.

NOTE: The memory sparing and node interleaving features cannot be used at the

same time. To use memory sparing, you must disable the Node Interleaving option in the System Setup program.

To support memory sparing, all eight DIMM sockets of each CPU must be populated. When enabled, memory sparing allocates and reserves one rank of memory from the installed DIMMs and is large enough to act as spare memory in the event of a memory rank failure where the contents of the failed rank is copied to the spared rank.

Installing System Components 93

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Table 3-2. Memory Configurations

NOTE: DIMMs A1–A8 are assigned to processor 1 and DIMMs B1–B8 are assigned

to processor 2.

Processors

1 2

System Capacity

(in GB)

Number of DIMMs

DIMM Size (in GB)

DIMM Type

Organization

8 8 1 UDIMM x8 A1,A2,A3,A4 B1,B2, B3,B4

8 8 1 RDIMM x8 A1,A2,A3,A4 B1,B2, B3,B4

16 8 2 UDIMM x8 A1,A2,A3,A4 B1,B2, B3,B4

16 8 2 RDIMM x8 A1,A2,A3,A4 B1,B2, B3,B4

32 16 2 UDIMM x8 A1,A2,A3,A4,A5,A6,

A7,A8

32 16 2 RDIMM x8 A1, A2, A3, A4,

A5,A6,A7,A8

64 16 4 RDIMM x4 A1,A2,A3,A4,A5,A6,

A7,A8

16 8 and 4 RDIMM x4 A1,A2,A3,A4,A5,A6,

A7,A8

128 16 8 RDIMM x4 A1,A2,A3,A4,A5,A6,

A7,A8

a. Eight 8 GB DIMMS are populated in slots A1–A8 and eight 4 GB DIMMS are populated in slots B1–B8.

B1,B2,B3,B4,B5,B6, B7,B8

94 Installing System Components

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Installing Memory Modules

WARNING: The memory modules are hot to touch for some time after the system

has been powered down. Allow time for the memory modules to cool before handling them. Handle the memory modules by the card edges. Avoid touching the components on the memory module and the connectors.

CAUTION: Many repairs may only be done by a certified service technician.

CAUTION: Handle each memory module only on either card edge, making sure

not to touch the memory module components or connectors.

If installed, remove the front bezel page 77.

Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

Open the system. See "Opening the System" on page 78.

Remove the cooling shroud. See "Removing the Cooling Shroud" on page 90.

Press down on the ejectors on each end of the socket until the memory-module blank pops out of the socket. See Figure 3-10.

. See

"Removing the Front Bezel" on

NOTE: Ensure that you retain any removed memory-module blanks for

future use.

Installing System Components 95

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Figure 3-10. Installing and Removing a Memory Module

1 memory module 2 memory module socket ejectors (2)

3 alignment key

Align the memory module's edge connector with the alignment key of the memory module socket, and insert the memory module in the socket.

NOTE: The memory module socket has an alignment key that allows you to

install the memory module in the socket in only one way.

Press down on the memory module with your thumbs to lock the memory module into the socket.

When the memory module is properly seated in the socket, the ejectors on the memory module socket align with the ejectors on the other sockets that have memory modules installed.

Repeat step 5 through step 7 of this procedure to install the remaining memory modules. See Table 3-2.

Replace the cooling shroud. See "Installing the Cooling Shroud" on page 91.

Close the system. See "Closing the System" on page 79.

96 Installing System Components

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Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.

If applicable, replace the front bezel. See "Installing the Front Bezel" on page 77.

Power on the system, press <F2> to enter the System Setup program, and check the

System Memory

setting on the main System Setup screen.

The system should have already changed the value to reflect the newly installed memory.

If the value is incorrect, one or more of the memory modules may not be installed properly. Repeat step 3 through step 13 of this procedure, checking to ensure that the memory modules are firmly seated in their sockets.

Run the system memory test in the system diagnostics. See "Running the Embedded System Diagnostics" on page 170.

Removing Memory Modules

WARNING: The memory modules are hot to touch for some time after the system

has been powered down. Allow time for the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components on the memory module.

CAUTION: Many repairs may only be done by a certified service technician.

CAUTION: To ensure proper system cooling, memory-module blanks must be

installed in any memory socket that is not occupied. Remove memory-module blanks only if you intend to install memory modules in those sockets.

Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

If installed, remove the front bezel. See "Removing the Front Bezel" on page 77.

Open the system. See "Opening the System" on page 78.

CAUTION: Handle each memory module only on either card edge, making sure

not to touch the memory module components or connectors.

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Page 98

Remove the cooling shroud. See "Removing the Cooling Shroud" on page 90.

Press down and out on the ejectors on each end of the socket until the memory module pops out of the socket. See Figure 3-10.

Lift out the memory module.

NOTE: If you are not replacing the memory module, insert a memory module

blank in the socket.

Close the system. See "Closing the System" on page 79.

If applicable, replace the front bezel. See "Installing the Front Bezel" on page 77.

Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.

Cooling Fans

Your system contains six hot-swappable fans mounted in a fan assembly and provides cooling for the processors, expansion cards, and memory modules.

NOTE: In the event of a problem with a particular fan, the fan number is referenced

by the system’s management software, allowing you to easily identify and replace the proper fan by noting the fan numbers on the cooling fan assembly.

Removing a Cooling Fan

WARNING: Opening or removing the system cover when the system is on may

expose you to a risk of electric shock. Exercise utmost care while removing or installing cooling fans.

WARNING: Allow time for the fan to stop spinning after removing it from the system.

WARNING: Do not attempt to operate the system without the cooling fans.

CAUTION: Many repairs may only be done by a certified service technician.

NOTE: The procedure for removing each individual fan module is the same.

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Open the system. See "Opening the System" on page 78.

Press the release tab and lift the fan out of the cooling fan assembly. See Figure 3-11.

Figure 3-11. Removing and Installing a Cooling Fan

1 fan assembly 2 release tab

3 fan module

Installing System Components 99

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Installing a Cooling Fan

WARNING: Opening or removing the system cover when the system is on may

expose you to a risk of electric shock. Exercise utmost care while removing or installing cooling fans.

CAUTION: Many repairs may only be done by a certified service technician.

Align the connector on the fan with the connector on the system board. See Figure 6-1.

Lower the fan into the cooling fan assembly until the release tab snaps into place. See Figure 3-11.

Close the system. See "Closing the System" on page 79.

Removing the Cooling Fan Assembly

CAUTION: Many repairs may only be done by a certified service technician.

Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

Open the system. See "Opening the System" on page 78.

Lift the blue release levers to release the cooling fan assembly from the chassis. See Figure 3-12.

Grasp the blue release levers and lift the cooling fan assembly out of the system. See Figure 3-12.

100 Installing System Components