Dell PowerEdge R6525 User Manual
Dell EMC PowerEdge R6525
Installation and Service Manual
Reg ula tor y M ode l: E67 S
Reg ula tor y T ype : E 67S 001
Jul y 2 020
Rev . A 04
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2019 - 2020 Dell Inc. or its subsidiaries. All rights reserved . D ell , E MC, and other trademarks are trademarks of Dell Inc. or its subsidi ari es.
Other trademarks may be trademarks of their respective owners.
Contents
Chapter 1: About this document.................................................................................................... 7
Chapter 2: System overview..........................................................................................................8
Front view of the system...................................................................................................................................................8
Left control panel view................................................................................................................................................ 11
Right control panel view............................................................................................................................................. 12
Rear view of the system...................................................................................................................................................13
Inside the system ..............................................................................................................................................................16
Locating the Express Service Code and Service Tag................................................................................................17
System information label.................................................................................................................................................. 17
Rail sizing and rack compatibility matrix.......................................................................................................................19
Chapter 3: Initial system setup and configuration........................................................................ 21
Setting up the system.......................................................................................................................................................21
iDRAC configuration.......................................................................................................................................................... 21
Options to set up iDRAC IP address........................................................................................................................21
Options to log in to iDRAC........................................................................................................................................ 22
Resources to install operating system......................................................................................................................... 23
Options to download firmware ................................................................................................................................23
Options to download and install OS drivers .........................................................................................................23
Downloading drivers and firmware.......................................................................................................................... 24
Chapter 4: Installing and removing system components.............................................................. 25
Safety instructions............................................................................................................................................................25
Before working inside your system............................................................................................................................... 26
After working inside your system.................................................................................................................................. 26
Recommended tools......................................................................................................................................................... 26
Optional front bezel.......................................................................................................................................................... 27
Removing the front bezel.......................................................................................................................................... 27
Installing the front bezel............................................................................................................................................ 27
System cover......................................................................................................................................................................28
Removing the system cover..................................................................................................................................... 28
Installing the system cover....................................................................................................................................... 29
Drive backplane cover......................................................................................................................................................30
Removing the drive backplane cover..................................................................................................................... 30
Installing the drive backplane cover........................................................................................................................ 31
Control panel...................................................................................................................................................................... 32
Removing the right control panel............................................................................................................................ 32
Installing the right control panel.............................................................................................................................. 33
Removing the left control panel...............................................................................................................................33
Installing the left control panel................................................................................................................................. 34
VGA module........................................................................................................................................................................ 35
Removing the VGA module....................................................................................................................................... 35
Installing the VGA module......................................................................................................................................... 36
Contents 3
Air shroud............................................................................................................................................................................ 38
Removing the air shroud............................................................................................................................................38
Installing the air shroud..............................................................................................................................................39
Cooling fan........................................................................................................................................................................... 41
Removing a cooling fan module................................................................................................................................ 41
Installing a cooling fan module.................................................................................................................................. 41
Drives................................................................................................................................................................................... 42
Removing a drive blank.............................................................................................................................................. 42
Installing a drive blank................................................................................................................................................ 43
Removing the drive carrier........................................................................................................................................43
Installing the drive carrier.......................................................................................................................................... 44
Removing the drive from the drive carrier............................................................................................................ 45
Installing the drive into the drive carrier................................................................................................................46
Drive backplane..................................................................................................................................................................47
Drive backplane............................................................................................................................................................47
Removing the drive backplane ................................................................................................................................ 48
Installing the drive backplane................................................................................................................................... 49
Cable routing.......................................................................................................................................................................51
Rear drive module..............................................................................................................................................................57
Removing the rear drive module.............................................................................................................................. 57
Installing the rear drive module................................................................................................................................ 58
Front PERC module.......................................................................................................................................................... 59
Removing the front mounting front PERC module............................................................................................. 59
Installing the front mounting front PERC module............................................................................................... 60
Removing the rear mounting front PERC module................................................................................................61
Installing the rear mounting front PERC module................................................................................................. 62
System memory................................................................................................................................................................. 63
System memory guidelines........................................................................................................................................63
General memory module installation guidelines....................................................................................................65
Removing a memory module..................................................................................................................................... 67
Installing a memory module.......................................................................................................................................68
Processor and heat sink...................................................................................................................................................70
Removing a heat sink..................................................................................................................................................70
Removing the processor.............................................................................................................................................71
Installing the processor.............................................................................................................................................. 73
Installing the heat sink................................................................................................................................................ 75
Expansion cards and expansion card risers.................................................................................................................76
Expansion card installation guidelines.....................................................................................................................76
Removing the expansion card risers....................................................................................................................... 84
Installing the expansion card risers......................................................................................................................... 87
Removing expansion card from the expansion card riser..................................................................................89
Installing an expansion card into the expansion card riser.................................................................................91
Optional serial COM port.................................................................................................................................................93
Removing the serial COM port.................................................................................................................................93
Installing the serial COM port................................................................................................................................... 94
Optional IDSDM module...................................................................................................................................................95
Removing the IDSDM module.................................................................................................................................. 95
Installing the IDSDM module.....................................................................................................................................96
MicroSD card......................................................................................................................................................................97
Removing the MicroSD card.....................................................................................................................................97
4
Contents
Installing the MicroSD card....................................................................................................................................... 98
M.2 SSD module................................................................................................................................................................ 99
Removing the M.2 SSD module............................................................................................................................... 99
Installing the M.2 SSD module................................................................................................................................100
BOSS S2 card (optional)................................................................................................................................................ 101
Removing the BOSS card filler................................................................................................................................101
Installing the BOSS card filler................................................................................................................................. 102
Removing the BOSS S2 controller card module................................................................................................ 103
Installing the BOSS S2 controller card................................................................................................................. 106
System battery ................................................................................................................................................................109
Replacing the system battery.................................................................................................................................109
Optional internal USB card..............................................................................................................................................111
Removing the internal USB card............................................................................................................................. 111
Installing the internal USB card................................................................................................................................111
Intrusion switch module.................................................................................................................................................. 112
Removing the intrusion switch module................................................................................................................. 112
Installing the intrusion switch module....................................................................................................................113
Optional OCP card........................................................................................................................................................... 114
Removing the OCP card........................................................................................................................................... 114
Installing the OCP card............................................................................................................................................. 115
Power supply unit............................................................................................................................................................. 116
Hot spare feature....................................................................................................................................................... 116
Removing a power supply unit blank......................................................................................................................117
Installing a power supply unit blank........................................................................................................................ 117
Removing a power supply unit.................................................................................................................................117
Installing a power supply unit...................................................................................................................................118
Trusted Platform Module............................................................................................................................................... 119
Upgrading the Trusted Platform Module..............................................................................................................119
Initializing TPM for users......................................................................................................................................... 120
Initializing the TPM 1.2 for users............................................................................................................................120
Initializing the TPM 2.0 for users............................................................................................................................121
System board.....................................................................................................................................................................121
Removing the system board.................................................................................................................................... 121
Installing the system board...................................................................................................................................... 122
LOM card and rear I/O board....................................................................................................................................... 124
Removing the LOM card and rear I/O board...................................................................................................... 124
Installing the LOM card and rear I/O board........................................................................................................ 125
Chapter 5: Upgrade Kits............................................................................................................. 127
BOSS S2 kit....................................................................................................................................................................... 127
PCIe Gen 4 NVMe enablement Kit.............................................................................................................................. 129
IDSDM kit........................................................................................................................................................................... 131
Internal USB card kit.......................................................................................................................................................132
Serial COM port kit..........................................................................................................................................................132
Chapter 6: Jumpers and connectors........................................................................................... 133
System board connectors..............................................................................................................................................133
System board jumper settings......................................................................................................................................135
Disabling a forgotten password....................................................................................................................................135
Contents
5
Chapter 7: System diagnostics and indicator codes....................................................................137
Status LED indicators..................................................................................................................................................... 137
System health and system ID indicator codes..........................................................................................................138
iDRAC Quick Sync 2 indicator codes.......................................................................................................................... 138
iDRAC Direct LED indicator codes.............................................................................................................................. 139
LCD panel.......................................................................................................................................................................... 139
Viewing Home screen............................................................................................................................................... 140
Setup menu................................................................................................................................................................. 140
View menu....................................................................................................................................................................141
NIC indicator codes..........................................................................................................................................................141
Power supply unit indicator codes...............................................................................................................................142
Drive indicator codes...................................................................................................................................................... 144
Using system diagnostics...............................................................................................................................................144
Dell Embedded System Diagnostics...................................................................................................................... 144
Chapter 8: Getting help............................................................................................................. 146
Recycling or End-of-Life service information........................................................................................................... 146
Contacting Dell.................................................................................................................................................................146
Accessing system information by using QRL............................................................................................................ 146
Quick Resource Locator for PowerEdge R6525 system..................................................................................147
Receiving automated support with SupportAssist ................................................................................................. 147
Chapter 9: Documentation resources......................................................................................... 148
6
Contents
About this document
This document provides an overview about the system, information about installing and replacing components, technical
specifications, diagnostic tools, and guidelines to be followed while installing certain components.
1
About this document 7
System overview
The PowerEdge R6525 system is a 1U rack server that supports:
● Two AMD EPYCTM 7002 series processors
● 32 DIMM slots
● Two redundant AC or DC power supply units
● Up to 4 x 3.5-inch, 8 x 2.5-inch, or 10 x 2.5-inch SAS, SATA, or NVMe drives.
NOTE: For more information about how to hot swap NVMe PCIe SSD U.2 device, see the Dell Express Flash NVMe PCIe
SSD User's Guide at https://www.dell.com/support Browse all Products > Data Center Infrastructure > Storage
Adapters & Controllers > Dell PowerEdge Express Flash NVMe PCIe SSD > Documentation > Manuals and
Documents.
NOTE: All instances of SAS, SATA drives, PCIe SSDs, and NVMe are referred to as drives in this document, unless specified
otherwise.
For more information about supported drives, see the www.dell.com/poweredgemanuals section.
Topics:
• Front view of the system
• Rear view of the system
• Inside the system
• Locating the Express Service Code and Service Tag
• System information label
• Rail sizing and rack compatibility matrix
2
Front view of the system
Figure 1. Front view of the 10 x 2.5-inch drive system
Table 1. Features available on the front of the system
Item Ports, panels, and
slots
1 Left control panel N/A
Icon Description
Contains the system health, system ID, status LED, and the
iDRAC Quick Sync 2 (wireless) indicator.
● Status LED: Enables you to identify any failed hardware
NOTE: The iDRAC Quick Sync 2 indicator is available only
on certain configurations.
components. There are up to five status LEDs and an overall
system health LED (Chassis health and system ID) bar. For
more information, see the Status LED indicators section.
8 System overview
Table 1. Features available on the front of the system (continued)
Item Ports, panels, and
slots
2 VGA port Enables you to connect a display device to the system. For more
3 Right control panel N/A Contains the power button, USB port, iDRAC Direct micro port,
4 Information tag
5 Drive (10) N/A
Icon Description
● Quick Sync 2 (wireless): Indicates a Quick Sync enabled
system. The Quick Sync feature is optional. This feature
allows management of the system by using mobile devices
that are called as OpenManage Mobile (OMM) feature.
Using iDRAC Quick Sync 2 with OpenManage Mobile (OMM)
aggregates hardware or firmware inventory and various
system level diagnostic and error information that can be
used in troubleshooting the system. For more information,
see the iDRAC User's Guide available at https://
www.dell.com/idracmanuals
information, see the www.dell.com/poweredgemanuals section.
and the iDRAC Direct status LED.
The Information tag is a slide-out label panel that contains
system information such as Service Tag, NIC, MAC address, and
so on. If you have opted for the secure default access to iDRAC,
the Information tag also contains the iDRAC secure default
password.
Enables you to install drives that are supported on your system.
For more information about drives, see the www.dell.com/
poweredgemanuals section.
Figure 2. Front view of the 8 x 2.5-inch drive system
Table 2. Features available on the front of the system
Item Ports, panels, and
slots
1 Left control panel N/A
Icon Description
Contains the system health, system ID, status LED, and the
iDRAC Quick Sync 2 (wireless) indicator.
● Status LED: Enables you to identify any failed hardware
● Quick Sync 2 (wireless): Indicates a Quick Sync enabled
NOTE: The iDRAC Quick Sync 2 indicator is available only
on certain configurations.
components. There are up to five status LEDs and an overall
system health LED (Chassis health and system ID) bar. For
more information, see the Status LED indicators section.
system. The Quick Sync feature is optional. This feature
allows management of the system by using mobile devices
that are called as OpenManage Mobile (OMM) feature.
Using iDRAC Quick Sync 2 with OpenManage Mobile (OMM)
aggregates hardware or firmware inventory and various
system level diagnostic and error information that can be
System overview 9
Table 2. Features available on the front of the system (continued)
Item Ports, panels, and
slots
2 Drive (8) N/A Enables you to install drives that are supported on your system.
3 Right control panel N/A Contains the power button, USB port, iDRAC Direct micro port,
4 VGA port
5 Information tag
Icon Description
used in troubleshooting the system. For more information,
see the iDRAC User's Guide available at https://
www.dell.com/idracmanuals
For more information about drives, see the www.dell.com/
poweredgemanuals section.
and the iDRAC Direct status LED.
Enables you to connect a display device to the system. For more
information, see the www.dell.com/poweredgemanuals section.
The Information tag is a slide-out label panel that contains
system information such as Service Tag, NIC, MAC address, and
so on. If you have opted for the secure default access to iDRAC,
the Information tag also contains the iDRAC secure default
password.
Figure 3. Front view of the 4 x 3.5-inch drive system
Table 3. Features available on the front of the system
Item Ports, panels, and
slots
1 Left control panel N/A
Icon Description
Contains the system health, system ID, status LED, and the
iDRAC Quick Sync 2 (wireless) indicator.
● Status LED: Enables you to identify any failed hardware
● Quick Sync 2 (wireless): Indicates a Quick Sync enabled
NOTE: The iDRAC Quick Sync 2 indicator is available only
on certain configurations.
components. There are up to five status LEDs and an overall
system health LED (Chassis health and system ID) bar. For
more information, see the Status LED indicators section.
system. The Quick Sync feature is optional. This feature
allows management of the system by using mobile devices
that are called as OpenManage Mobile (OMM) feature.
Using iDRAC Quick Sync 2 with OpenManage Mobile (OMM)
aggregates hardware or firmware inventory and various
system level diagnostic and error information that can be
used in troubleshooting the system. For more information,
see the iDRAC User's Guide available at https://
www.dell.com/idracmanuals
2 Drive (4) N/A Enables you to install drives that are supported on your system.
For more information about drives, see the www.dell.com/
poweredgemanuals section.
10 System overview
Table 3. Features available on the front of the system (continued)
Item Ports, panels, and
slots
3 VGA port Enables you to connect a display device to the system. For more
4 Right control panel N/A Contains the power button, USB port, iDRAC Direct micro port,
5 Information tag
For more information about the ports, see the www.dell.com/poweredgemanuals section.
Icon Description
information, see the www.dell.com/poweredgemanuals section.
and the iDRAC Direct status LED.
The Information tag is a slide-out label panel that contains
system information such as Service Tag, NIC, MAC address, and
so on. If you have opted for the secure default access to iDRAC,
the Information tag also contains the iDRAC secure default
password.
Left control panel view
Figure 4. Left control panel without optional iDRAC Quick Sync 2 indicator
Figure 5. Left control panel with optional iDRAC Quick Sync 2 indicator
Table 4. Left control panel
Item Indicator, button, or
1 Status LED indicators N/A
2
3
connector
System health and system
ID indicator
iDRAC Quick Sync 2
wireless indicator
(optional)
Icon Description
Indicates the status of the system. For more information, see
the Status LED indicators section.
Indicates the system health. For more information, see the
System health and system ID indicator codes section.
Indicates if the iDRAC Quick Sync 2 wireless option is activated.
The Quick Sync 2 feature allows management of the system
using mobile devices. This feature aggregates hardware/
firmware inventory and various system level diagnostic/error
information that can be used in troubleshooting the system.
System overview 11
Table 4. Left control panel (continued)
Item Indicator, button, or
connector
NOTE: For more information about the indicator codes, see the System diagnostics and indicator codes section.
Icon Description
You can access system inventory, Dell Lifecycle Controller logs
or system logs, system health status, and also configure iDRAC,
BIOS, and networking parameters. You can also launch the
virtual Keyboard, Video, and Mouse (KVM) viewer and virtual
Kernel-based Virtual Machine (KVM), on a supported mobile
device. For more information, see the Integrated Dell Remote
Access Controller User's Guide at www.dell.com/
poweredgemanuals
Right control panel view
Figure 6. Right control panel view
Table 5. Right control panel
Item Indicator or button Icon Description
1 Power button
USB 2.0-compliant port
2
iDRAC Direct LED indicator N/A The iDRAC Direct LED indicator lights up to indicate
3
iDRAC Direct port (Micro-AB
4
USB)
Indicates if the system is powered on or off. Press the
power button to manually power on or off the system.
NOTE: Press the power button to gracefully shut
down an ACPI-compliant operating system.
The USB port is a 4-pin connector and 2.0-compliant.
This port enables you to connect USB devices to the
system.
that the iDRAC Direct port is actively connected to a
device.
The iDRAC Direct port (Micro-AB USB) enables you to
access the iDRAC Direct Micro-AB features. For more
information, see the iDRAC User's Guide available at
https://www.dell.com/idracmanuals .
NOTE: You can configure iDRAC Direct by using a
USB to micro USB (type AB) cable, which you can
connect to your laptop or tablet. Cable length
should not exceed 3 ft (0.91 meters). Quality of the
cable might affect performance.
12 System overview
NOTE: For more information about the ports, see the www.dell.com/poweredgemanuals section.
Rear view of the system
Figure 7. Rear view of the 10 x 2.5-inch drive system
Table 6. Rear view of the system
Item Ports, panels, or slots Icon Description
1 Power supply unit (PSU 1) For more information about the PSU configurations, see the
www.dell.com/poweredgemanuals section.
2
3
4 USB 2.0 port (1) This port is USB 2.0-compliant.
5 Power supply unit (PSU
6
7 USB 3.0 port (1) This port is USB 3.0-compliant.
8 iDRAC dedicated port
9 System identification
PCIe expansion card riser
(slot 1)
PCIe expansion card riser
(slot 2)
2)
VGA port Enables you to connect a display device to the system. For
button
N/A
N/A
The expansion card riser enables you to connect PCI
Express expansion cards. For more information about the
expansion cards that are supported on your system, see
www.dell.com/poweredgemanuals section.
The expansion card riser enables you to connect PCI
Express expansion cards. For more information about the
expansion cards that are supported on your system, see
www.dell.com/poweredgemanuals section.
For more information about the PSU configurations, see the
www.dell.com/poweredgemanuals section.
more information, see the www.dell.com/
poweredgemanuals section.
Enables you to remotely access iDRAC. For more
information, see the iDRAC User’s Guide at www.dell.com/
poweredgemanuals.
Press the system ID button:
● To locate a particular system within a rack.
● To turn the system ID on or off.
To reset iDRAC, press and hold the button for more than 16
seconds.
NOTE:
● To reset iDRAC using system ID, ensure that the
system ID button is enabled in the iDRAC setup.
● If the system stops responding during POST, press
and hold the system ID button (for more than 5
seconds) to enter the BIOS progress mode.
System overview 13
Table 6. Rear view of the system (continued)
Item Ports, panels, or slots Icon Description
10
11 NIC port (2) The NIC ports are embedded on the LOM card that is
12 BOSS S2 card (optional) N/A This slot supports the BOSS S2 module
For more information about the ports, see the Technical Specificatio ns section.
Figure 8. Rear view of the 8 x 2.5-inch drive system.
OCP NIC port (optional) N/A This port supports OCP 3.0. The NIC ports are integrated
on the OCP card which is connected to the system board.
connected to the system board.
Table 7. Rear view of the system
Item Ports, panels, or slots Icon Description
1 Power supply unit (PSU 1) For more information about the PSU configurations, see the
www.dell.com/poweredgemanuals section.
2
3
4 USB 2.0 port (1) This port is USB 2.0-compliant.
5 PCIe expansion card riser
6 Power supply unit (PSU
7
8 USB 3.0 port (1) This port is USB 3.0-compliant.
9 iDRAC dedicated port
PCIe expansion card riser
(slot 1)
PCIe expansion card riser
(slot 2)
(slot 3)
2)
VGA port Enables you to connect a display device to the system. For
N/A
N/A
N/A
The expansion card riser enables you to connect PCI
Express expansion cards. For more information about the
expansion cards that are supported on your system, see
www.dell.com/poweredgemanuals section.
The expansion card riser enables you to connect PCI
Express expansion cards. For more information about the
expansion cards that are supported on your system, see
www.dell.com/poweredgemanuals section.
The expansion card riser enables you to connect PCI
Express expansion cards. For more information about the
expansion cards that are supported on your system, see
www.dell.com/poweredgemanuals section.
For more information about the PSU configurations, see the
Technical Specifications section.
more information, see the www.dell.com/
poweredgemanuals section.
Enables you to remotely access iDRAC. For more
information, see the iDRAC User’s Guide at www.dell.com/
poweredgemanuals.
10 System identification
button
14 System overview
Press the system ID button:
● To locate a particular system within a rack.
● To turn the system ID on or off.
Table 7. Rear view of the system (continued)
Item Ports, panels, or slots Icon Description
To reset iDRAC, press and hold the button for more than 16
seconds.
NOTE:
● To reset iDRAC using system ID, ensure that the
system ID button is enabled in the iDRAC setup.
● If the system stops responding during POST, press
and hold the system ID button (for more than 5
seconds) to enter the BIOS progress mode.
11
12 NIC port (2) The NIC ports are embedded on the LOM card that is
13 BOSS S2 card (optional) N/A This slot supports the BOSS S2 module
For more information about the ports, see the Technical Specifications section.
Figure 9. Rear view of the 4 x 3.5-inch drive system with 2 x 2.5-inch rear drive module
OCP NIC port (optional) N/A This port supports OCP 3.0. The NIC ports are integrated
on the OCP card which is connected to the system board.
connected to the system board.
Table 8. Rear view of the system
Item Ports, panels, or slots Icon Description
1 Power supply unit (PSU 1) For more information about the PSU configurations, see the
www.dell.com/poweredgemanuals section.
2
Rear drive module N/A
Enables you to install drives that are supported on your
system. For more information about drives, see the
www.dell.com/poweredgemanuals section.
3
4 PCIe expansion card riser
5 Power supply unit (PSU
6
7 USB 3.0 port (1) This port is USB 3.0-compliant.
8 iDRAC dedicated port
USB 2.0 port (1) This port is USB 2.0-compliant.
N/A
(slot 3)
2)
VGA port Enables you to connect a display device to the system. For
The expansion card riser enables you to connect PCI
Express expansion cards. For more information about the
expansion cards that are supported on your system, see
www.dell.com/poweredgemanuals section.
For more information about the PSU configurations, see the
www.dell.com/poweredgemanuals section.
more information, see the www.dell.com/
poweredgemanuals section.
Enables you to remotely access iDRAC. For more
information, see the iDRAC User’s Guide at www.dell.com/
poweredgemanuals.
System overview 15
Table 8. Rear view of the system (continued)
Item Ports, panels, or slots Icon Description
9 System identification
button
Press the system ID button:
● To locate a particular system within a rack.
● To turn the system ID on or off.
To reset iDRAC, press and hold the button for more than 16
seconds.
NOTE:
● To reset iDRAC using system ID, ensure that the
system ID button is enabled in the iDRAC setup.
● If the system stops responding during POST, press
and hold the system ID button (for more than 5
seconds) to enter the BIOS progress mode.
10
11 NIC port (2) The NIC ports are embedded on the LOM card that is
12 BOSS S2 card (optional) N/A This slot supports the BOSS S2 module
For more information about the ports, see the www.dell.com/poweredgemanuals section.
OCP NIC port (optional) N/A This port supports OCP 3.0. The NIC ports are integrated
on the OCP card which is connected to the system board.
connected to the system board.
Inside the system
Figure 10. Inside the system
1.
Drive backplane 2. Rear mounting front PERC module
3. Dual fan module (4) 4. System board
5. Memory DIMM socket for processor 2 (B1) 6. Heat sink for processor 2
7. Riser 3 8. Intrusion switch
16 System overview
9. Power supply unit (PSU 2) 10. Power supply unit (PSU 1)
11. IDSDM/Internal USB card port 12. BOSS slot
13. Riser 2 14. Heat sink for processor 1
15. Memory DIMM socket for processor 1 (A1) 16. xGMI cables
Locating the Express Service Code and Service Tag
The unique Express Service Code and Service Tag are used to identify the system.
The information tag is located on the front of the system that includes system information such as Service Tag, Express Service
Code, Manufacture date, NIC, MAC address, QRL label, and so on. If you have opted for the secure default access to iDRAC,
the Information tag also contains the iDRAC secure default password. If you have opted for iDRAC Quick Sync 2, the
Information tag also contains the OpenManage Mobile (OMM) label, where administrators can configure, monitor, and
troubleshoot the PowerEdge servers.
Figure 11. Locating the Express Service Code and Service tag
1. Information tag (front view)
2. Information tag (back view)
3. OpenManage Mobile (OMM) label
4. iDRAC MAC address and iDRAC secure password label
5. Service Tag, Express Service Code, QRL label
The Mini Enterprise Service Tag (MEST) label is located on the rear of the system that includes Service Tag (ST), Express
Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date). The Exp Svc Code is used by Dell EMC to route support calls
to the appropriate personnel.
Alternatively, the Service Tag information is located on a label on left wall of the chassis.
System information label
The system information label is located on the back side of the system cover.
System overview
17
Figure 12. Service information
18
System overview
Figure 13. Memory information and system board connectors
Figure 14. LED behavior, configuration and layout, express service tag
Rail sizing and rack compatibility matrix
For specific information about the rail solutions compatible with your system, see the Dell EMC Enterprise Systems Rail Sizing
and Rack Compatibility Matrix available at https://i.dell.com/sites/csdocuments/Business_solutions_engineering-
Docs_Documents/en/rail-rack-matrix.pdf.
The document provides the information that is listed below:
System overview
19
● Specific details about rail types and their functionalities
● Rail adjustability ranges for various rack mounting flange types
● Rail depth with and without cable management accessories
● Rack types that are supported for various rack mounting flange types
20 System overview
Initial system setup and configuration
This section describes the tasks for initial setup and configuration of the Dell EMC system. The sections provide general steps
that you must complete to set up the system and the reference guides for detailed information.
Topics:
• Setting up the system
• iDRAC configuration
• Resources to install operating system
Setting up the system
Perform the following steps to set up the system:
Steps
1. Unpack the system.
2. Install the system into the rack. For more information see the rail installation and cable management accessory guides
relevant to your rail and cable management solution at www.dell.com/poweredgemanuals.
3. Connect the peripherals to the system and the system to the electrical outlet.
4. Power on the system by pressing the power button.
For more information about setting up the system, see the Getting Started Guide that is shipped with your system.
3
iDRAC configuration
The Integrated Dell Remote Access Controller (iDRAC) is designed to make you more productive as a system administrator and
improve the overall availability of Dell EMC servers. iDRAC alerts you to system issues, helps you to perform remote
management, and reduces the need for physical access to the system.
Options to set up iDRAC IP address
To enable communication between your system and iDRAC, you must first configure the network settings based on your
network infrastructure. The network settings option is set to DHCP, by default.
NOTE: For static IP configuration, you must request for the setting at the time of purchase.
You can set up the iDRAC IP address using one of the following interfaces. For information about how to set up iDRAC IP
address, see the documentation links provided in the table.
Table 9. Interfaces to set up iDRAC IP address
Interface Documentation links
iDRAC Settings utility Integrated Dell Remote Access Controller User's Guide at
https://www.dell.com/idracmanuals or for system specific
Integrated Dell Remote Access Controller User's Guide, go to
https://www.dell.com/poweredgemanuals > Product
Support page of your system > Manuals & documents.
NOTE: To determine the most recent iDRAC release for
your platform and for latest documentation version, see
KB article https://www.dell.com/support/article/
sln308699.
Initial system setup and configuration 21
Table 9. Interfaces to set up iDRAC IP address (continued)
Interface Documentation links
OpenManage Deployment Toolkit OpenManage Deployment Toolkit User's Guide available at
https://www.dell.com/openmanagemanuals > Open Manage
Deployment Toolkit.
Lifecycle Controller
Server LCD panel LCD panel section.
iDRAC Direct and Quick Sync 2 (optional) Integrated Dell Remote Access Controller User's Guide at
NOTE: To access iDRAC, ensure that you connect the ethernet cable to the iDRAC9 dedicated network port or use iDRAC
Direct port by using the USB cable. You can also access iDRAC through the shared LOM mode, if you have opted for a
system that has the shared LOM mode enabled.
Lifecycle Controller User’s Guide at https://www.dell.com/
idracmanuals or for system specific Lifecycle Controller User’s
Guide, go to https://www.dell.com/poweredgemanuals >
Product Support page of your system > Manuals &
documents.
NOTE: To determine the most recent iDRAC release for
your platform and for latest documentation version, see
KB article https://www.dell.com/support/article/
sln308699.
https://www.dell.com/idracmanuals or for system specific
Integrated Dell Remote Access Controller User's Guide, go to
https://www.dell.com/poweredgemanuals > Product
Support page of your system > Manuals & documents.
NOTE: To determine the most recent iDRAC release for
your platform and for latest documentation version, see
KB article https://www.dell.com/support/article/
sln308699.
Options to log in to iDRAC
To log in into the iDRAC Web User Interface, open a browser and enter the IP address.
You can log in to iDRAC as:
● iDRAC user
● Microsoft Active Directory user
● Lightweight Directory Access Protocol (LDAP) user
In the login screen displayed, if you have opted for secure default access to iDRAC, enter the iDRAC secure default password
available on back side of the Information Tag. If you have not opted for secure default access to iDRAC, enter the default user
name and password – r oot and c alv in. You can also log in by using your Single Sign-On or Smart Card.
NOTE: Ensure that you change the default username and password after setting up the iDRAC IP address.
For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller
User's Guide at www.dell.com/idracmanuals.
To determine the most recent iDRAC release for your platform and for latest documentation version, see KB article
NOTE:
https://www.dell.com/support/article/sln308699.
You can also access iDRAC using command-line protocol - RACADM. For more information, see the iDRAC with Lifecycle
Controller RACADM CLI Guide available at www.dell.com/idracmanuals.
You can also access iDRAC using automation tool - Redfish API. For more information, see the iDRAC9 with Lifecycle Controller
Redfish API Guide available at https://www.dell.com/idracmanuals.
22
Initial system setup and configuration
Resources to install operating system
If the system is shipped without an operating system, you can install a supported operating system by using one of the
resources provided in the table. For information about how to install the operating system, see the documentation links provided
in the table.
Table 10. Resources to install the operating system
Resource Documentation links
iDRAC Integrated Dell Remote Access Controller User's Guide at https://www.dell.com/idracmanuals or for
system specific Integrated Dell Remote Access Controller User's Guide, go to https://www.dell.com/
poweredgemanuals > Product Support page of your system > Manuals & documents.
NOTE: To determine the most recent iDRAC release for your platform and for latest
documentation version, see KB article at https://www.dell.com/support/article/sln308699.
Lifecycle Controller Lifecycle Controller User’s Guide at https://www.dell.com/idracmanuals or for system specific
Lifecycle Controller User’s Guide, go to https://www.dell.com/poweredgemanuals > Product
Support page of your system > Manuals & documents. Dell recommends installing Lifecycle
Controller to install the OS, since all required drivers are installed to the system.
NOTE: To determine the most recent iDRAC release for your platform and for latest
documentation version, see KB article at https://www.dell.com/support/article/sln308699.
OpenManage
Deployment Toolkit
Dell certified VMware
ESXi
NOTE: For more information about Installation and How-to videos for supported operating systems on PowerEdge system
see, Supported Operating Systems for Dell EMC PowerEdge systems.
www.dell.com/openmanagemanuals > OpenManage Deployment Toolkit
www.dell.com/virtualizationsolutions
Options to download firmware
You can download firmware from Dell support site. For information, see the Downloading drivers and firmware section.
You can also choose any one of the following options to download the firmware. For information about how to download the
firmware, see the documentation links provided in the table.
Table 11. Options to download firmware
Option Documentation link
Using Dell Remote Access Controller Lifecycle Controller
(iDRAC with LC)
Using Dell Repository Manager (DRM) www.dell.com/openmanagemanuals > Repository Manager
Using Dell Server Update Utility (SUU) www.dell.com/openmanagemanuals > Server Update Utility
Using Dell OpenManage Deployment Toolkit (DTK) www.dell.com/openmanagemanuals > OpenManage
www.dell.com/idracmanuals
Deployment Toolkit
Using iDRAC virtual media www.dell.com/idracmanuals
Options to download and install OS drivers
You can choose any one of the following options to download and install OS drivers. For information about how to download or
install OS drivers, see the documentation links provided in the table.
Initial system setup and configuration
23
Table 12. Options to download and install OS drivers
Option Documentation
Dell EMC support site Downloading drivers and firmware section.
iDRAC virtual media Integrated Dell Remote Access Controller User's Guide at
https://www.dell.com/idracmanuals or for system specific
Integrated Dell Remote Access Controller User's Guide, go to
https://www.dell.com/poweredgemanuals > Product
Support page of your system > Manuals & documents.
NOTE: To determine the most recent iDRAC release for
your platform and for latest documentation version, see
https://www.dell.com/support/article/sln308699.
Downloading drivers and firmware
It is recommended that you download and install the latest BIOS, drivers, and systems management firmware on the system.
Prerequisites
Ensure that you clear the web browser cache before downloading the drivers and firmware.
Steps
1. Go to www.dell.com/support/drivers.
2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell EMC Product ID or Model field, and then press
Enter.
NOTE:
If you do not have the Service Tag, select Detect PC to automatically detect the Service Tag, or click Browse
all products, and navigate to your product.
3. On the displayed product page, click Drivers & Downloads.
On the Drivers & Downloads page, all drivers that are applicable to the system are displayed.
4. Download the drivers to a USB drive, CD, or DVD.
24
Initial system setup and configuration
Installing and removing system components
Topics:
• Safety instructions
Before working inside your system
•
• After working inside your system
• Recommended tools
• Optional front bezel
• System cover
• Drive backplane cover
• Control panel
• VGA module
• Air shroud
• Cooling fan
• Drives
• Drive backplane
• Cable routing
• Rear drive module
• Front PERC module
• System memory
• Processor and heat sink
• Expansion cards and expansion card risers
• Optional serial COM port
• Optional IDSDM module
• MicroSD card
• M.2 SSD module
• BOSS S2 card (optional)
• System battery
• Optional internal USB card
• Intrusion switch module
• Optional OCP card
• Power supply unit
• Trusted Platform Module
• System board
• LOM card and rear I/O board
4
Safety instructions
NOTE: To avoid injury, do not lift the system on your own. Get others to assist you.
WARNING: Opening or removing the system cover while the system is turned on may expose you to a risk of
electric shock.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that are shipped with your product.
CAUTION: To ensure proper operation and cooling, all system bays and fans must be always populated with a
component or a blank.
Installing and removing system components 25
NOTE: It is recommended that you always use an antistatic mat and antistatic strap while working on components inside
the system.
NOTE: While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same
firmware and configuration of the replaced one. For more information about the Part replacement configuration, see the
Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals
NOTE: While replacing faulty storage controller/FC/NIC card with the same type of card, after you power on the system;
the new card automatically updates to the same firmware and configuration of the faulty one. For more information about
the Part replacement configuration, see the Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals
Before working inside your system
Prerequisites
Follow the safety guidelines listed in Safety instructions on page 25.
Steps
1. Power off the system and all attached peripherals.
2. Disconnect the system from the electrical outlet, and disconnect the peripherals.
3. If applicable, remove the system from the rack.
For more information, see the Rail Installation Guide relevant to your rail solutions at www.dell.com/poweredgemanuals.
4. Remove the system cover.
After working inside your system
Prerequisites
Follow the safety guidelines listed in Safety instructions on page 25.
Steps
1. Replace the system cover.
2. If applicable, install the system into the rack.
For more information, see the Rail Installation Guide relevant to your rail solutions at www.dell.com/poweredgemanuals.
3. Reconnect the peripherals and connect the system to the electrical outlet, and then power on the system.
Recommended tools
You need the following tools to perform the removal and installation procedures:
● Key to the bezel lock. The key is required only if your system includes a bezel.
● Phillips #1 screwdriver
● Phillips #2 screwdriver
● Torx #T20 screwdriver
● 5mm hex nut screwdriver
● Plastic scribe
● 1/4 inch flat blade screwdriver
● Wrist grounding strap connected to the ground
● ESD mat
You need the following tools to assemble the cables for a DC power supply unit:
● AMP 90871-1 hand-crimping tool or equivalent
● Tyco Electronics 58433-3 or equivalent
● Wire-stripper pliers to remove insulation from size 10 AWG solid or stranded, insulated copper wire
26
Installing and removing system components
NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding).
Optional front bezel
Removing the front bezel
The procedure to remove the front bezel with and without the LCD panel is the same.
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions on page 25.
2. Keep the bezel key handy.
NOTE: The bezel key is part of the LCD bezel package.
Steps
1. Unlock the bezel.
2. Press the release button, and disengage the left end of the bezel.
3. Unhook the right end, and remove the bezel.
Figure 15. Removing the front bezel
Next steps
1. Replace the front bezel.
Installing the front bezel
The procedure to install the front bezel with and without the LCD panel is the same.
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions on page 25.
2. Locate and remove the bezel key.
NOTE: The bezel key is part of the LCD bezel package.
Installing and removing system components 27
Steps
1. Align and insert the tabs on the bezel into the slots on the system.
2. Press the bezel until the release button clicks in place.
3. Lock the bezel.
Figure 16. Installing the front bezel
System cover
Removing the system cover
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions on page 25.
2. Power off the system, and any attached peripherals.
3. Disconnect the system from the electrical outlet and peripherals.
Steps
1. Using a 1/4-inch flat head or a Phillips #2 screwdriver rotate the lock counterclockwise to the unlock position.
2. Lift the release latch until the system cover slides back.
3. Lift the cover from the system.
28
Installing and removing system components
Figure 17. Removing the system cover
Next steps
1. Replace the system cover.
Installing the system cover
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions on page 25.
2. Follow the procedure listed in Before working inside your system on page 26.
3. Ensure that all internal cables are connected and routed properly, and no tools or extra parts are left inside the system.
Steps
1. Align the tabs on the system cover with the guide slots on the system and slide the system cover.
2. Close the system cover release latch.
3. Using a 1/4-inch flat head or Phillips #2 screwdriver, rotate the lock clockwise to the lock position.
Installing and removing system components
29
Figure 18. Installing the system cover
Next steps
1. Follow the procedure listed in After working inside your system on page 26.
Drive backplane cover
Removing the drive backplane cover
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions on page 25.
2. Follow the procedure listed in Before working inside your system on page 26.
Steps
1. Slide the backplane cover in the direction of the arrows marked on the drive backplane cover.
2. Lift the backplane cover from the system.
30
Installing and removing system components
Loading...