Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.; Intel
and Xeon are registered trademarks of Intel Corporation; Microsoft, Windows, and Windows Server
are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or
other countries; Red Hat and Red Hat Enterprise Linux are registered trademarks of Red Hat, Inc.;
SUSE is a registered trademark of Novell Inc.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
The POST may halt when a non-optimal memory configuration is detected
and the following message is displayed:
Non-Optimal Memory Configuration
Press F1 to continue or F2 for Setup
NOTE: Mixing DIMMs of different speeds renders the memory configuration
non6Hoptimal. The system clocks down the performance to the slowest speed
in the DIMM set for the channel.
PowerEdge 1950 III – New System Features
New Performance Features
•Two dual-core or quad-core Intel® Xeon® 5400 Series and 5300 Series
processors.
•8-GB memory module support.
New High-Efficiency Power Supply and Power Monitoring Features
•Higher system efficiency on power conversion across workloads.
•Baseboard Management Control (BMC) power monitoring monitors
current, voltage, and power utilization in the system.
Information Update5
New I/O and Storage Features
•Optional Intel quad-port Gigabit Ethernet NIC, capable of supporting
10-Mbps, 100-Mbps, and 1000-Mbps data rates and iSCSI remote boot.
•Support for 10-Gb Ethernet cards.
•One internal USB 2.0-compliant connector supporting an optional
bootable USB flash drive or USB memory key.
•Support for optional SAS 6i/R and PERC 6/i adapters.
New Security Features
•Trusted Program Module (TPM) support for improved security.
•Optional support for iSCSI boot.
Optional Internal USB Memory Key
The PowerEdge 1950 III system provides an internal USB connector located
on the system board for use with a USB flash memory key (see Figure 1-1).
The USB memory key can be used as a boot device, security key, or mass
storage device. To use the internal USB connector, the Internal USB Port
option must be enabled in the Integrated Devices screen of the System Setup
program. See "Integrated Devices Screen" on page 22.
6Information Update
Figure 1-1. Internal USB Connector Location
2
1system board2internal USB connector location
1
To boot from the USB memory key, you must configure the USB memory
key with a boot image and then specify the USB memory key in the boot
sequence in the System Setup program. See
Program" in the
Hardware Owner’s Manual
"Using the System Setup
. For information on creating
a bootable file on the USB memory key, see the user documentation that
accompanied the USB memory key.
NOTE: USB keys that contain multiple LUNs (Logical Unit Numbers) must be
formatted using the format utility provided by the key manufacturer.
NOTE: To avoid interference with components inside the system, the USB key must
conform to the following maximum dimensions: 11.68mm thick (0.46") x 24.89mm
width (0.98") x 66.8mm length (2.63").
Information Update7
Installing the Optional Internal USB Memory Key
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions,
working inside the computer, and protecting against electrostatic discharge.
1
Turn off the system, including any attached peripherals, and disconnect
the system from its electrical outlet.
2
Open the system. See "Opening the System" in the
Manual
3
Remove the memory cooling shroud. See "Removing the Memory Cooling
Shroud" in the
4
Locate the USB connector on the system board and insert the USB
.
Hardware Owner’s Manual
.
memory key into the USB connector. See Figure 1-2.
Figure 1-2. Installing an Internal USB Key
Hardware Owner’s
1USB memory key2internal USB connector
8Information Update
1
2
5
Replace the memory cooling shroud.
6
Close the system. See "Closing the System" in the
Manual
7
Reconnect the system to power and restart the system.
8
Enter the System Setup program and verify that the USB key has been
detected by the system. See "Using the System Setup Program" in the
Hardware Owner’s Manual
.
.
Hardware Owner’s
Support for 8-GB Memory Modules –
PowerEdge 1950 III Systems
PowerEdge 1950 III systems have added support for the following approved
8-GB memory configurations:
•64 GB — 8 x 8-GB quad-rank memory modules
•48 GB — 4 x 8-GB quad-rank and 4 x 4-GB dual-rank memory modules
If 64 GB of memory is installed, the system only recognizes and displays
63.75 GB during POST.
NOTE: Prior to upgrading your system, verify that the latest system BIOS version is on your
system. Loading the latest BIOS version ensures that your system is fully supported.
NOTE: Some operating systems cannot support more than 4 GB of physical memory. For
more information on memory support requirements and restrictions, refer to the operating
system documentation that ships with your system.
Processor Upgrades – PowerEdge 1950 II
and PowerEdge 1950 III Systems
•If the front of your system chassis is labeled with a "II," your system is
upgradeable to the 5100 series of dual-core Intel Xeon processors and
the 5300 series of quad-core Intel Xeon processors.
•If the front of your system chassis is labeled with a "III," your system is
upgradeable to the 5100 and 5200 series of dual-core Intel Xeon processors
and the 5300 and 5400 series of quad-core Intel Xeon processors.
See support.dell.com for information on the latest processor upgrade options
for your system.
Information Update9
System Board Replacement – Safeguarding
Encrypted Data
On PowerEdge 1950 III systems using Windows Server® 2008, you can use
encryption programs, such as the BitLocker utility, to secure the contents
of the hard drive.
If you are using the TPM with an encryption application, you are prompted
to create a recovery key during system setup. Be sure to store this recovery key.
If you replace the system board, you must supply the recovery key when you
restart your system before you can access the encrypted files on your hard
drive(s).
System Message Update
Table 1-1 lists new system messages for the PowerEdge 1950 III system and
the probable cause and corrective action when the message appears.
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions,
working inside the computer, and protecting against electrostatic discharge
10Information Update
Table 1-1. System Messages
MessageCausesCorrective Actions
Alert! Node
Interleaving
disabled! Memory
configuration does
not support Node
Interleaving.
The memory configuration
does not support node
interleaving, or the
configuration has changed
(for example, a failed
DIMM) so that node
interleaving cannot be
supported. The system
runs but with reduced
functionality.
Ensure that the memory
modules are installed in a
configuration that supports
node interleaving. Check
other system messages for
additional information
for possible causes. For
memory configuration
information, see "General
Memory Module
Installation Guidelines"
in the Hardware Owner’s Manual. If the problem
persists, see
"Troubleshooting System
Memory" in the Hardware Owner’s Manual.
!!*** Error: Remote
Access Controller
initialization
failure *** RAC
virtual USB devices
may not be
Remote Access Controller
initialization failure.
Ensure that the Remote
Access Controller is
properly installed. See
"Installing a RAC Card"
in the Hardware Owner’s Manual.
available...
Invalid PCIe card
found in the
Internal_Storage
slot!
The system halted because
an invalid PCIe expansion
card is installed in the
dedicated storage
Remove the PCIe
expansion card and install
the internal SAS controller
in the dedicated slot.
controller slot.
No boot device
available
Faulty or missing optical
drive subsystem, hard
drive, or hard-drive
subsystem, or no bootable
USB key installed.
Use a bootable USB key,
CD, or hard drive. See
"Using the System Setup
Program" in the Hardware Owner’s Manual for
information on setting
the order of boot devices.
Information Update11
Table 1-1. System Messages (continued)
MessageCausesCorrective Actions
PCI BIOS failed to
install
PCIe Degraded Link
Width Error:
Embedded device
Expected Link Width
is n
Actual Link Width
is n
PCIe Degraded Link
Width Error:
Integrated device
Expected Link Width
is n
Actual Link Width
is n
PCIe Degraded Link
Width Error: Slot n
Expected Link Width
is n
Actual Link Width
is n
PCIe Training
Error: Embedded
device
PCIe device BIOS (Option
ROM) checksum failure
detected during shadowing.
Cables to expansion card(s)
loose; faulty or improperly
installed expansion card(s).
Faulty system board or riser
board.
The specified PCIe device
is faulty or improperly
installed.
Faulty or improperly
installed PCIe card in
the specified slot.
Faulty system board
or riser board.
Reseat the expansion
card(s). Ensure that all
appropriate cables are
securely connected to the
expansion card(s). If the
problem persists, see
"Troubleshooting System
Expansion Cards" in the
Hardware Owner’s Manual.
See "Getting Help" in the
Hardware Owner’s Manual.
For a SAS controller
daughter card, reseat the
card in the dedicated PCIe
connector. See "Installing a
SAS Controller Daughter
Card" in the Hardware Owner’s Manual. If the
problem persists, see
"Getting Help" in the
Hardware Owner’s Manual.
Reseat the PCIe card in the
specified slot number. See
"Expansion Cards" in the
Hardware Owner’s Manual.
If the problem persists,
see "Getting Help" in the
Hardware Owner’s Manual.
See "Getting Help" in the
Hardware Owner’s Manual.
12Information Update
Table 1-1. System Messages (continued)
MessageCausesCorrective Actions
PCIe Training
Error: Integrated
device
PCIe Training
Error: Slot n
Remote Access
Controller cable
error or incorrect
card in the RAC
slot.
The specified PCIe device
is faulty or improperly
installed.
Faulty or improperly
installed PCIe card in the
specified slot.
RAC cables not connected,
or RAC card installed in
wrong expansion slot.
For a SAS controller
daughter card, reseat the
card in the dedicated PCIe
connector. See "Installing
a SAS Controller Daughter
Card" in the Hardware Owner’s Manual. If the
problem persists, see
"Getting Help" in the
Hardware Owner’s Manual.
Reseat the PCIe card in the
specified slot number. See
"Expansion Cards" in the
Hardware Owner’s Manual.
If the problem persists, see
"Getting Help" in the
Hardware Owner’s Manual.
Check that the RAC cables
are connected, and that the
RAC card is installed in the
correct expansion slot. See
"Installing a RAC Card" in
the Hardware Owner’s
Manual.
NOTE: All TPM information messages appear after the BMC option ROM has been
loaded during POST.
TPM configuration
operation honored.
TPM FailureA Trusted Platform Module
System now resets.Information only.
See "Getting Help" in the
(TPM) function has failed.
Hardware Owner’s Manual.
Information Update13
Table 1-1. System Messages (continued)
MessageCausesCorrective Actions
TPM operation is
pending. Press I to
Ignore or M to
Modify to allow
Configuration change has
been requested.
Press I to continue system
boot. Press M to modify
the TPM setting and
restart.
this change and
reset the system.
WARNING: Modifying
could prevent
security.
Warning: Following
faulty DIMMs are
disabled:
DIMM n
1 n2
Total memory size
Faulty or improperly seated
memory module(s).
DIMMs are disabled in
pairs, as indicated by the n
. Check both
and n
2
DIMMs for a possible fault.
See "Troubleshooting
System Memory" in the
Hardware Owner’s Manual.
1
is reduced.
Warning: A fatal
error has caused
system reset!
Please check the
system event log!
A fatal system error
occurred and caused the
system to restart.
Check the SEL for
information that was
logged during the error.
See the applicable
troubleshooting section in
See "Troubleshooting Your
System" in the Hardware Owner’s Manual. for any
faulty components
specified in the SEL.
Warning! No micro
code update loaded
for processor n
Micro code update failed.Update the BIOS firmware.
See "Getting Help" in the
Hardware Owner’s Manual.
14Information Update
Table 1-1. System Messages (continued)
MessageCausesCorrective Actions
Warning: The
installed memory
configuration is
not optimal. For
more information on
valid memory
configurations,
please see the
system
documentation on
the technical
support web site.
Write fault
Write fault on
selected drive
Invalid memory
configuration. The system
runs but with reduced
functionality.
Faulty USB device, USB
medium, optical drive
assembly, hard drive, or
hard-drive subsystem.
Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines"
in the Hardware Owner’s Manual. If the problem
persists, see
"Troubleshooting System
Memory" in the Hardware Owner’s Manual.
Replace the faulty media.
Reseat the USB device or
USB cable. For hard drive
problems, see
"Troubleshooting a Hard
Drive" in the Hardware Owner’s Manual.
LCD Status Messages Update
Table 1-2 lists updates to the LCD status messages that can occur on
the PowerEdge 1950 III system and the probable cause for each message.
The LCD messages refer to events recorded in the system event log (SEL).
For information on the SEL and configuring system management settings,
see your systems management software documentation.
Information Update15
Table 1-2. LCD Status Messages
CodeTextCausesCorrective Actions
N/ASYSTEM NAMEA 62-character
string that can be
defined by the user
in the System Setup
program.
The SYSTEM NAME
is displayed under
the following
conditions:
• The system is
powered on.
• The power is off
and active errors
are displayed.
E1000FAILSAFE, Call
Support
E1118CPU Temp
Interface
E1211ROMB BattRAID battery is
Check the system
event log for critical
failure events.
The BMC is unable
to determine
the CPU(s)
temperature status.
Consequently, the
BMC increases
the CPU fan speed
to maximum
as a precautionary
measure.
either missing, bad,
or unable to
recharge due to
thermal issues.
This message is for
information only.
You can change the
system ID and
name in the System
Setup program. See
"Using the System
Setup Program" in
the Hardware Owner’s Manual.
See "Getting Help"
in the Hardware Owner’s Manual.
Turn off power to
the system and
restart the system.
If the problem
persists, see
"Getting Help"
in the Hardware Owner’s Manual.
Reseat the RAID
battery connector.
See the "RAID
Battery" and see
"Troubleshooting
System Cooling
Problems" in the
Hardware Owner’s
Manual.
16Information Update
Table 1-2. LCD Status Messages (continued)
CodeTextCausesCorrective Actions
E1625PS AC Current Power source is out
of acceptable range.
E1711PCI PERR B##
D## F##
PCI PERR Slot #The system BIOS
The system BIOS
has reported a PCI
parity error on a
component that
resides in PCI
configuration space
at bus ##, device
##, function ##.
has reported a PCI
parity error on a
component that
resides in the
specified PCIe slot.
Check the AC
power source.
Remove and reseat
the PCIe expansion
cards. If the
problem persists,
see
"Troubleshooting
an Expansion Card"
in the Hardware
Owner’s Manual.
Reinstall the
expansion-card riser.
See "Expansion
Card Risers" in the
Hardware Owner’s
Manual.
If the problem
persists, the riser
card or system board
is faulty. See
"Getting Help"
in the Hardware
Owner’s Manual.
Information Update17
Table 1-2. LCD Status Messages (continued)
CodeTextCausesCorrective Actions
E1712PCI SERR B##
D## F##
PCI SERR
Slot #
The system BIOS
has reported a PCI
system error on a
component that
resides in PCI
configuration space
at bus ##, device
##, function ##.
The system BIOS
has reported a PCI
system error on a
component that
resides in the
specified slot.
Remove and reseat
the PCIe expansion
cards. If the
problem persists,
see
"Troubleshooting
Expansion Cards"
in the Hardware
Owner’s Manual.
Reinstall the
expans ion-card ris er.
See "Expansion
Card Risers" in the
Hardware Owner’s
Manual.
If the problem
persists, the riser
card or system board
is faulty. See
"Getting Help"
in the Hardware
Owner’s Manual.
18Information Update
Table 1-2. LCD Status Messages (continued)
CodeTextCausesCorrective Actions
E171FPCIE Fatal Err
B## D## F##
PCIE Fatal Err
Slot #
E1914DRAC5 Conn2
Cbl
E1B01USB#
Overcurrent
The system BIOS
has reported a PCIe
fatal error on a
component that
resides in PCIe
configuration space
at bus ##, device
##, function ##.
The system BIOS
has reported a PCIe
fatal error on a
component that
resides in the
specified slot.
DRAC 5 cable is
missing or
disconnected.
Device plugged in
the specified USB
port caused an
overcurrent
condition.
Remove and reseat
the PCIe expansion
cards. If the
problem persists,
see
"Troubleshooting
Expansion Cards"
in the Hardware
Owner’s Manual.
Reinstall the
expansion-card riser.
See "Expansion
Card Risers" in the
Hardware Owner’s
Manual.
If the problem
persists, the riser
card or system board
is faulty. See
"Getting Help"
in the Hardware
Owner’s Manual.
Reconnect the
cable. See
"Installing a RAC
Card" in the
Hardware Owner’s
Manual.
Reseat the device
cable. If the
problem persists,
replace or remove
the device.
Information Update19
Table 1-2. LCD Status Messages (continued)
CodeTextCausesCorrective Actions
E2110MBE DIMM # & # One of the two
indicated DIMMs
has had a memory
multi-bit error
(MBE).
E2111SBE Log
Disable DIMM #
E2112Mem Spare
DIMM #
I1915Video Off
(LCD lights with
a blue or amber
background.)
I1916Video Off
in ##
(LCD lights with
a blue or amber
background.)
The system BIOS
has disabled
memory single-bit
error (SBE) logging,
and does not
resume logging
further SBEs until
the system is
restarted. "#"
represents the
DIMM implicated
by the BIOS.
The system BIOS
has spared the
memory because it
has determined that
the memory had too
many errors. "# &
#" represents the
DIMM pair
implicated by
the BIOS.
The video has been
turned off by the
RAC remote user.
The video was
turned off in xx
seconds by the RAC
remote user.
See
"Troubleshooting
System Memory"
in the Hardware
Owner’s Manual.
See
"Troubleshooting
System Memory"
in the Hardware
Owner’s Manual.
See
"Troubleshooting
System Memory"
in the Hardware
Owner’s Manual.
Information only.
Information only.
20Information Update
System Setup Program Update
Memory Screen
Table 1-3 lists the descriptions for the information fields that appear on
the Memory Information screen.
Table 1-3. Memory Information Screen Options
OptionDescription
System Memory SizeDisplays the amount of system memory.
System Memory TypeDisplays the type of system memory.
System Memory SpeedDisplays the system memory speed.
Video MemoryDisplays the amount of video memory.
System Memory TestingSpecifies whether system memory tests are run at system
boot. Options are Enabled and Disabled.
Redundant Memory
(Disabled default)
Node Interleaving
(Disabled default)
Low Power Mode
(Disabled default)
Enables or disables the redundant memory feature.
When set to Spare Mode, the first rank of memory on
each DIMM is reserved for memory sparing. Redundant
memory feature is disabled if the Node Interleaving field
is enabled.
If this field is set to Enabled, memory interleaving is
supported if a symmetric memory configuration is
installed. If this field is set to Disabled, the system can
support Non-Uniform Memory architecture (NUMA)
(asymmetric) memory configurations.
NOTE: The Node Interleaving field must be set to Disabled
when using the redundant memory feature.
Enables or disables the low power mode of the memory.
When set to Disabled, the memory runs at full speed.
When set to Enabled, the memory runs at a reduced
speed to conserve energy.
Information Update21
CPU Information Screen
Table 1-4 updates the description for the Demand-Based Power Management
option.
Table 1-4. CPU Information Screen
OptionDescription
Demand-Based Power
Management
(Enabled default)
NOTE: Check your operating system documentation to
verify if the operating system supports this feature.
Enables or disables demand-based power management.
When enabled, the CPU Performance State tables are
reported to the operating system; when disabled, the
CPU Performance State tables are not reported to the
operating system. If any of the CPUs do not support
demand-based power management, the field becomes
read-only, and is automatically set to Disabled.
Integrated Devices Screen
Table 1-5 lists new Integrated Devices screen options.
Table 1-5. Integrated Devices Screen Options
OptionDescription
Internal USB Port
(On default)
OS Watchdog
Timer
(Disabled default)
Enables or disables the system’s internal USB port.
NOTE: You can only enable the internal USB port if the User
Accessible USB Ports option on this screen is set to All ports
On (the default value).
NOTE: This feature is usable only with operating systems that
support WDAT implementations of the Advanced Configuration
and Power Interface (ACPI) 3.0b specification. Microsoft
Windows Server
Server 2003 does not.
Sets a timer that monitors the operating system for activity
and aids in recovery if the system stops responding. When
this field is set to Enabled, the operating system is allowed
to initialize the timer. When set to Disabled, the timer is
not initialized.
Enables or disables the I/O Acceleration Technology (I/OAT)
option. When set to Enabled, I/OAT reduces system CPU
usage for applications that use TCP by offloading part of TCP
receive operation to the DMA engine.
This field controls the interrupt assignment for PCI devices
in the system. When set to Distributed, interrupt routing is
swizzled to minimize IRQ sharing among devices.
System Security Screen
Table 1-6 lists new options for the PowerEdge 1950 III system.
NOTE: Systems that are shipping in China are not equipped with TPM.
CAUTION: Before enabling the TPM Security option, ensure that the operating
system supports TPM.
Table 1-6. New System Security Screen Options
OptionDescription
TPM Security
(Off default)
Sets the reporting of the Trusted Platform Module
(TPM) in the system.
When set to Off (default), presence of the TPM is
not reported to the operating system.
When set to On with Pre-boot Measurements, the
system reports the TPM to the operating system and
stores the pre-boot measurements (compliant with
Trusted Computing Group standards) to the TPM during
POST.
When set to On without Pre-boot Measurements, the
system reports the TPM to the operating system and
bypasses pre-boot measurements.
Information Update23
Table 1-6. New System Security Screen Options (continued)
OptionDescription
TPM ActivationChanges the operational state of the TPM.
When set to Activate, the TPM is enabled and activated
at default settings.
When set to Deactivate, the TPM is disabled and
deactivated.
The No Change state initiates no action. The operational
state of the TPM remains unchanged (all user settings for
the TPM are preserved).
NOTE: This field is read-only when TPM Security is set
to Off.
TPM Clear
(No default)
CAUTION: Clearing the TPM causes loss of all
encryption keys in the TPM. This prevents booting to
the operating system and results in loss of data if the
encryption keys cannot be restored. Be sure to back
up the TPM keys prior to enabling this option.
When set to Yes , all the contents of the TPM are cleared.
NOTE: This field is read-only when TPM Security is set
to Off.
Table 1-7 lists the updated information on the default Failsafe Baud Rate.
Table 1-7. Serial Communication Screen Option
OptionDescription
Failsafe Baud
Rate (115200
default)
Displays the failsafe baud rate used for console redirection when
the baud rate cannot be negotiated automatically with the remote
terminal. This rate should not be adjusted.
24Information Update
Operating System Information
Enumeration of NICs
Linux operating system versions that use the udev kernel device manager
enumerate the NICs differently than earlier Linux versions that used the
devfs device manager. Although this does not affect system functionality,
when using Red Hat
Linux Enterprise Server 9 or 10 operating systems, the NICs are enumerated
in reverse: NIC1 is configured as eth1 instead of eth0, and NIC2 is configured
as eth0 instead of eth1. For information on how to change the default device
enumerations, see the "Network Interface Card Naming" white paper
available at linux.dell.com.
RHEL – Incorrect Processor Information
•If an Intel Xeon 54xx processor is installed in a system running RHEL
Version 4 Update 5 and Demand-Based Switching is enabled in the BIOS,
•If an Intel Xeon 54
Version 3 Update 9, incorrect processor information is displayed in
/proc/cpuinfo
This behavior will be corrected in a future RHEL 4 Update.
®
Enterprise Linux® (version 4 or version 5) or SUSE®
and
displays an incorrect processor frequency. (The actual
xx
processor is installed in a system running RHEL
. (The actual processor speed is not affected.)
System Support for Microsoft Windows 2000
If you run the System Build and Update Utility, Microsoft® Windows® 2000
is included in the list of operating systems on the Server OS Install tab.
This operating system is supported by the PowerEdge 1950 and 1950 II
systems, but not by the PowerEdge 1950 III system.
Information Update25
Hardware Owner’s Manual Updates
Installing the Processor
When installing the processor, the processor shield must be closed before
securing the processor with the socket release lever.
System Diagnostics Custom Test Options
In the Customize window of the system diagnostics, the Log output file
pathname option e
where the test log file is saved. You cannot save the file to a hard drive.
nables you to specify the diskette drive or USB memory key