Dell PowerConnect W-Airwave 7.2 User Manual

Dell PowerConnect W

AirWave 7.2

User Guide

Copyright

© 2011 Aruba Networks, Inc. Aruba Networks trademarks include , Aruba Networks

®

registered Aruba the Mobile Edge Company logo, Aruba Mobility Management System

, Mobile Edge Architecture®, People Move. Networks

®

, Aruba Wireless Networks®, the

Must Follow®, RFProtect®, Green Island®. All rights reserved. All other trademarks are the property of their respective owners. Dell™, the Dell™
logo, and PowerConnect™ are trademarks of Dell Inc.

Open Source Code

Certain Aruba products include Open Source software code developed by third parties, including software code subject to the GNU General
Public License (GPL), GNU Lesser General Public License (LGPL), or other Open Source Licenses. The Open Source code used can be found at
this site:

www.arubanetworks.com/open_source

Legal Notice

The use of Aruba Networks, Inc. switching platforms and software, by all individuals or corporations, to terminate other vendors’ VPN client
devices constitutes complete acceptance of liability by that individual or corporation for this action and indemnifies, in full, Aruba Networks, Inc.
from any and all legal actions that might be taken against it with respect to infringement of copyright on behalf of those vendors.

Dell PowerConnect W AirWave 7.2 |User Guide 0510897-02 | March 2011

Contents

About This Guide ....................................................................................................................................................11

Document Organization................................................................................................................... 11

Notice Icons ...................................................................................................................................... 12

Contacting Support ..........................................................................................................................12

Chapter 1 Introduction ........................................................................................................................13

AWMS—A Unified Wireless Network Command Center.......................................................... 13

AirWave Management Platform ............................................................................................ 13

Dell PowerConnect W Configuration .................................................................................... 14

VisualRF......................................................................................................................................14

RAPIDS....................................................................................................................................... 14

Master Console and Failover.................................................................................................. 15

Integrating AWMS into the Network and Organizational Hierarchy....................................... 15

Chapter 2 Installing AWMS................................................................................................................17

AWMS Hardware Requirements and Installation Media.......................................................... 17

Installing Linux CentOS 5 (Phase 1)...............................................................................................17

Installing AWMS Software (Phase 2) ...........................................................................................18

Getting Started.......................................................................................................................... 18

Step 1: Configuring Date and Time, Checking for Prior Installations .............................. 18

Date and Time...................................................................................................................18

Previous AWMS Installations ........................................................................................ 18

Step 2: Installing AWMS Software, Including AWMS....................................................... 19

Step 3: Checking the AWMS Installation .............................................................................19

Step 4: Assigning an IP Address to the AWMS System ....................................................19

Step 5: Naming the AWMS Network Administration System ........................................... 19

Step 6: Assigning a Host Name to the AWMS .................................................................... 20

Step 7: Changing the Default Root Password......................................................................20

Completing the Installation .....................................................................................................20

Configuring and Mapping Port Usage for AWMS....................................................................... 21

AWMS Navigation Basics ..............................................................................................................22

Status Section...........................................................................................................................22

Navigation Section...................................................................................................................23

Activity Section......................................................................................................................... 24

Help Links in the GUI................................................................................................................25

Common List Settings ..............................................................................................................25

Buttons and Icons ....................................................................................................................25

Getting Started with AWMS ........................................................................................................... 27

Chapter 3 Configuring AWMS............................................................................................................29

Before You Begin.............................................................................................................................. 29

Formatting the Top Header ............................................................................................................. 29

Customizing Columns in Lists .........................................................................................................30

Dell PowerConnect W AirWave 7.2 |User Guide | 3

Resetting Pagination Records........................................................................................................ 31

Using the Pagination Widget.......................................................................................................... 31

Using CSV Export for Lists and Reports........................................................................................ 31

Defining Graph Display Preferences............................................................................................. 32

Customizing the Overview Subtab Display................................................................................... 32

Customized Search ..........................................................................................................................33

Setting Severe Alert Warning Behavior ....................................................................................... 34

Defining General AWMS Server Settings .................................................................................... 34

Defining AWMS Network Settings................................................................................................ 41

Creating AWMS Users ....................................................................................................................43

Creating AWMS User Roles ...........................................................................................................44

Enabling AWMS to Manage Your Devices ..................................................................................47

Configuring Communication Settings for Discovered Devices ........................................ 47

Loading Device Firmware Onto AWMS (optional)..............................................................49

Overview of the Device Setup > Upload Firmware & Files Page ............................. 49

Loading Firmware Files to AWMS................................................................................. 50

Using Web Auth Bundles in AWMS.............................................................................. 52

Configuring TACACS+ and RADIUS Authentication ................................................................... 52

Configuring TACACS+ Authentication ..................................................................................53

Configuring RADIUS Authentication and Authorization .................................................... 54

Integrating a RADIUS Accounting Server............................................................................ 55

Configuring Cisco WLSE and WLSE Rogue Scanning................................................................ 56

Introduction to Cisco WLSE.................................................................................................... 57

Configuring WLSE Initially in AWMS ....................................................................................57

Adding an ACS Server for WLSE ................................................................................... 57

Enabling Rogue Alerts for Cisco WLSE ........................................................................57

Configuring WLSE to Communicate with APs .............................................................58

Discovering Devices........................................................................................................ 58

Managing Devices ........................................................................................................... 58

Inventory Reporting .........................................................................................................58

Defining Access ...............................................................................................................58

Grouping ............................................................................................................................59

Configuring IOS APs for WDS Participation ........................................................................59

WDS Participation............................................................................................................ 59

Primary or Secondary WDS ...........................................................................................59

Configuring ACS for WDS Authentication............................................................................59

Configuring Cisco WLSE Rogue Scanning ........................................................................... 60

Configuring ACS Servers................................................................................................................. 61

Integrating AWMS with an Existing Network Management Solution (NMS) ........................ 62

Auditing PCI Compliance on the Network.................................................................................... 63

Introduction to PCI Requirements .........................................................................................64

PCI Auditing in the AWMS Interface ....................................................................................64

Enabling or Disabling PCI Auditing........................................................................................65

Deploying WMS Offload..................................................................................................................66

Overview of WMS Offload in AWMS .................................................................................... 66

General Configuration Tasks Supporting WMS Offload in AWMS..................................66

Additional Information Supporting WMS Offload ............................................................... 67

Chapter 4 Configuring and Using Device Groups in AWMS.........................................................69

AWMS Groups Overview ................................................................................................................ 70

Viewing All Defined Device Groups ......................................................................................71

Configuring Basic Group Settings .................................................................................................72

Adding and Configuring Group AAA Servers............................................................................... 79

4 | Dell PowerConnect W AirWave 7.2 | User Guide

Configuring Group Security Settings.............................................................................................80

Configuring Group SSIDs and VLANs ...........................................................................................83

Configuring Radio Settings for Device Groups............................................................................ 87

An Overview of Cisco WLC Configuration.................................................................................... 92

Accessing Cisco WLC Configuration ....................................................................................92

Navigating Cisco WLC Configuration....................................................................................92

Configuring WLANs for Cisco WLC Devices................................................................................ 93

Defining and Configuring LWAPP AP Groups for Cisco Devices ..................................... 95

Viewing and Creating AP Groups ..........................................................................................95

Configuring Cisco Controller Settings...........................................................................................95

Configuring Wireless Parameters for Cisco Controllers............................................................ 96

Configuring Security Parameters and Functions ........................................................................ 96

Configuring Management Settings for Cisco .............................................................................. 96

Configuring Group PTMP Settings.................................................................................................97

Configuring Proxim Mesh Radio Settings..................................................................................... 97

Configuring Group MAC Access Control Lists............................................................................. 99

Specifying Minimum Firmware Versions for APs in a Group.................................................... 99

Comparing Device Groups ............................................................................................................ 100

Deleting a Group.............................................................................................................................101

Changing Multiple Group Configurations ................................................................................... 101

Modifying Multiple Devices..........................................................................................................102

Using Global Groups for Group Configuration ........................................................................... 105

Chapter 5 Discovering, Adding, and Managing Devices.............................................................107

Device Discovery Overview.......................................................................................................... 107

Discovering and Adding Devices................................................................................................. 107

SNMP/HTTP Scanning ..........................................................................................................107

Adding Networks for SNMP/HTTP Scanning............................................................108

Adding Credentials for SNMP/HTTP Scanning......................................................... 108

Defining a SNMP/HTTP Scan Set................................................................................ 109

Running a Scan Set........................................................................................................ 110

Enabling Cisco Discovery Protocol (CDP) .......................................................................... 111

Authorizing Devices to AWMS from APs/Devices > New Page ....................................111

Manually Adding Individual Devices .................................................................................. 112

Adding Devices with the Device Setup > Add Page ................................................ 112

Adding Multiple Devices from a CSV File................................................................... 114

Adding Universal Devices............................................................................................. 115

Assigning Devices to the Ignored Page .............................................................................116

Monitoring Devices........................................................................................................................116

Viewing Device Monitoring Statistics ................................................................................ 117

Understanding the APs/Devices > Monitor Pages for All Device Types ...................... 118

Monitoring Data Specific to Wireless Devices......................................................... 118

Evaluating Radio Statistics for an AP ................................................................................. 123

Overview of the Radio Statistics Page .......................................................................123

Viewing Real-Time ARM Statistics .............................................................................123

Issues Summary section............................................................................................... 123

802.11 Radio Counters Summary .................................................................................124

Radio Statistics Interactive graphs............................................................................. 124

Recent ARM Events Log................................................................................................ 125

Active Interfering Devices Table................................................................................. 126

Active BSSIDs................................................................................................................. 127

Monitoring Data for Wired Devices (Routers and Switches) .........................................127

Understanding the APs/Devices > Interfaces Page.........................................................129

Dell PowerConnect W AirWave 7.2 |User Guide | 5

Auditing Device Configuration .............................................................................................130

Using Device Folders (Optional) .......................................................................................... 131

Configuring and Managing Devices............................................................................................ 132

Moving a Device from Monitor Only to Manage Read/Write Mode.............................. 132

Configuring AP Settings ........................................................................................................133

Configuring Device Interfaces for Cisco Catalyst Switches ........................................... 138

Individual Device Support and Firmware Upgrades ........................................................ 141

Troubleshooting a Newly Discovered Device with Down Status .......................................... 143

Setting up Dell Spectrum Analysis in AWMS............................................................................ 144

Spectrum Configurations and Prerequisites ..................................................................... 144

Setting up a Permanent Spectrum Dell AP Group ............................................................ 145

Configuring an Individual AP to run in Spectrum Mode ..................................................145

Configuring a Controller to use the Spectrum Profile ......................................................146

Chapter 6 Creating and Using Templates ......................................................................................149

Group Templates ............................................................................................................................149

Templates are helpful configuration tools that allow AWMS to manage virtually all de­vice settings. A template uses variables to adjust for minor configuration differences

between devices. ...................................................................................................................149

Supported Device Templates ............................................................................................... 149

Template Variables ................................................................................................................149

Viewing and Adding Templates ...................................................................................................150

Configuring General Template Files and Variables .................................................................. 153

Configuring General Templates ...........................................................................................154

IOS Configuration File Template: ................................................................................. 155

Device Configuration File on APs/Devices > Audit Configuration Page ...............155

Using Template Syntax..........................................................................................................155

Using Directives to Eliminate Reporting of Configuration Mismatches ........................ 155

Ignore_and_do_not_push Command ......................................................................... 156

Push_and_exclude Command .....................................................................................156

Using Conditional Variables in Templates ......................................................................... 156

Using Substitution Variables in Templates ........................................................................157

Using AP-Specific Variables ................................................................................................158

Configuring Cisco IOS Templates ................................................................................................ 158

Applying Startup-config Files ............................................................................................... 159

WDS Settings in Templates .................................................................................................. 159

SCP Required Settings in Templates .................................................................................. 159

Supporting Multiple Radio Types via a Single IOS Template ......................................... 160

Configuring Single and Dual-Radio APs via a Single IOS Template .............................. 160

Configuring Cisco Catalyst Switch Templates........................................................................... 160

Configuring Symbol Controller / HP WESM Templates............................................................ 161

Configuring a Global Template..................................................................................................... 162

Chapter 7 Using RAPIDS and Rogue Classification .....................................................................165

Introduction to RAPIDS .................................................................................................................165

Viewing Overall Network Health on the RAPIDS > Overview Page....................................... 166

Setting Up RAPIDS ......................................................................................................................... 167

Basic Configuration................................................................................................................ 167

Rogue Containment Options ................................................................................................. 168

Additional Settings................................................................................................................. 169

Defining RAPIDS Rules..................................................................................................................169

Controller Classification with WMS Offload...................................................................... 170

Device OUI Score ................................................................................................................... 170

Rogue Device Threat Level...................................................................................................171

6 | Dell PowerConnect W AirWave 7.2 | User Guide

Viewing and Configuring RAPIDS Rules............................................................................. 171

Deleting or Editing a Rule.............................................................................................. 173

Recommended RAPIDS Rules.............................................................................................. 173

Using RAPIDS Rules with Additional AWMS Functions.................................................. 174

Viewing Rogues on the RAPIDS > List Page.............................................................................. 174

Overview of the RAPIDS > Detail Page....................................................................................... 176

Viewing Ignored Rogue Devices ......................................................................................... 177

Using RAPIDS Workflow to Process Rogue Devices....................................................... 177

Score Override................................................................................................................................177

Audit Log .......................................................................................................................................... 178

Additional Security Resources..................................................................................................... 179

Chapter 8 Performing Daily Administration in AWMS.................................................................181

Overview of Triggers and Alerts .................................................................................................. 181

Viewing Triggers..................................................................................................................... 181

Creating New Triggers ..........................................................................................................181

Setting Triggers for Devices......................................................................................... 184

Setting Triggers for Radios........................................................................................... 184

Setting Triggers for Discovery ..................................................................................... 185

Setting Triggers for Users............................................................................................. 185

Setting Triggers for RADIUS Authentication Issues ................................................ 185

Setting Triggers for IDS Events.................................................................................... 186

Setting Triggers for AWMS Health .............................................................................186

Delivering Triggered Alerts................................................................................................... 187

Viewing Alerts.........................................................................................................................187

Responding to Alerts.............................................................................................................. 188

Monitoring and Supporting WLAN Users................................................................................... 188

Overview of the Users Pages ............................................................................................... 189

Monitoring WLAN Users with the Users > Connected and Users > All Pages............189

Supporting Guest WLAN Users With the Users > Guest Users Page ...........................191

Supporting RFID Tags With the Users > Tags Page ......................................................... 193

Evaluating and Diagnosing User Status and Issues................................................................. 194

Evaluating User Status with the Users > User Detail Page.............................................194

Using the Deauthenticate User Feature ............................................................................. 195

Evaluating User Status with the Users > Diagnostics Page ........................................... 195

Managing Mobile Devices with SOTI MobiControl and AWMS ............................................198

Overview of SOTI MobiControl ............................................................................................ 198

Prerequisites for Using MobiControl with AWMS............................................................198

Adding a Mobile Device Management Server for MobiControl..................................... 198

Accessing MobiControl from the Users > User Detail Page........................................... 199

Monitoring and Supporting AWMS with the Home Pages...................................................... 199

Monitoring AWMS with the Home > Overview Page.......................................................199

Viewing and Updating License Information.......................................................................201

Searching AWMS with the Home > Search Page ............................................................ 202

Accessing AWMS Documentation ..................................................................................... 203

Configuring Your Own User Information with the Home > User Info Page .................. 203

Monitoring and Supporting AWMS with the System Pages................................................... 205

Using the System > Status Page..........................................................................................206

Using the System > Event Log Page....................................................................................207

Using the System > Configuration Change Jobs Page .................................................... 207

Using the System > Performance Page..............................................................................208

Supporting AWMS Servers with the Master Console .............................................................211

Using the Public Portal on Master Console....................................................................... 212

Adding a Managed AMP with the Master Console..........................................................212

Using Global Groups with Master Console ........................................................................ 213

Dell PowerConnect W AirWave 7.2 |User Guide | 7

Upgrading AWMS ..........................................................................................................................214

Upgrade Instructions ............................................................................................................. 214

Upgrading Without Internet Access ...................................................................................214

Backing Up AWMS ........................................................................................................................214

Viewing and Downloading Backups ...................................................................................214

Running Backup on Demand ................................................................................................ 215

Restoring from a Backup....................................................................................................... 215

Using AWMS Failover for Backup............................................................................................... 215

Navigation Section of AWMS Failover ............................................................................... 216

Adding Watched AWMS Stations ....................................................................................... 216

Chapter 9 Creating, Running, and Emailing Reports ....................................................................219

Overview of AWMS Reports......................................................................................................... 219

Reports > Definitions Page Overview .................................................................................219

Reports > Generated Page Overview ................................................................................. 221

Using Daily Reports........................................................................................................................222

Viewing Generated Reports ................................................................................................. 222

Using Custom Reports ...........................................................................................................222

Using the Capacity Planning Report ................................................................................... 223

Using the Configuration Audit Report .................................................................................225

Using the Device Summary Report ..................................................................................... 226

Using the Device Uptime Report..........................................................................................228

Using the IDS Events Report ................................................................................................ 229

Using the Inventory Report ................................................................................................... 230

Using the Memory and CPU Utilization Report.................................................................. 231

Using the Network Usage Report........................................................................................ 232

Using the New Rogue Devices Report ............................................................................... 232

Using the New Users Report ................................................................................................ 234

Using the PCI Compliance Report ....................................................................................... 235

Using the Port Usage Report................................................................................................ 236

Using the RADIUS Authentication Issues Report .............................................................236

Using the RF Health Report................................................................................................... 237

Using the Rogue Containment Audit Report ......................................................................239

Using the User Session Report ............................................................................................239

Defining Reports ............................................................................................................................. 242

Emailing and Exporting Reports ................................................................................................... 245

Emailing Reports in General Email Applications ............................................................... 245

Emailing Reports to Smarthost............................................................................................. 245

Exporting Reports to XML or CSV ........................................................................................ 246

Transferring Reports Using FTP........................................................................................... 246

Chapter 10 Using the AWMS Helpdesk............................................................................................247

AWMS Helpdesk Overview ..........................................................................................................247

Monitoring Incidents with Helpdesk ........................................................................................... 247

Creating a New Incident with Helpdesk..................................................................................... 249

Creating New Snapshots or Incident Relationships................................................................. 250

Using the Helpdesk Tab with an Existing Remedy Server....................................................... 251

Appendix A Package Management for AWMS................................................................................255

Yum for AWMS ...............................................................................................................................255

Appendix B Third-Party Security Integration for AWMS ...............................................................257

Bluesocket Integration .................................................................................................................. 257

Bluesocket Configuration ..................................................................................................... 257

8 | Dell PowerConnect W AirWave 7.2 | User Guide

ReefEdge Integration ..................................................................................................................... 257

ReefEdge Configuration ........................................................................................................ 258

HP ProCurve 700wl Series Secure Access Controllers Integration ......................................258

Example Network Configuration .......................................................................................... 258

HP ProCurve 700wl Series Configuration........................................................................... 258

Appendix C Access Point Notes .........................................................................................................261

Resetting Cisco (VxWorks) Access Points................................................................................. 261

Connecting to the AP ............................................................................................................. 261

Determining the Boot-Block Version ..................................................................................262

Resetting the AP (for Boot-Block Versions from 1.02 to 11.06)....................................... 262

Resetting the AP (for Boot-Block Versions 11.07 and Higher)........................................ 263

Cisco IOS Dual Radio Template ...................................................................................................263

Speed Issues Related to Cisco IOS Firmware Upgrades......................................................... 264

AWMS Firmware Upgrade Process............................................................................................264

Appendix D Initiating a Support Connection.....................................................................................265

Network Requirements.................................................................................................................. 265

Procedure ........................................................................................................................................ 265

Appendix E Cisco Clean Access Integration (Perfigo) ...................................................................267

Prerequisites for Integrating AWMS with Cisco Clean Access............................................. 267

Adding AWMS as RADIUS Accounting Server.........................................................................267

Configuring Data in Accounting Packets ...................................................................................267

Appendix F HP Insight Install Instructions for AWMS Servers ....................................................269

Appendix G Installing AWMS on VMware ESX (3i v. 3.5) ...............................................................271

Creating a New Virtual Machine to Run AWMS.......................................................................271

Installing AWMS on the Virtual Machine................................................................................... 271

AWMS Post-Installation Issues on VMware.............................................................................272

Appendix H Third-Party Copyright Information ................................................................................273

Packages .........................................................................................................................................273

Net::IP:...................................................................................................................................... 273

Net-SNMP: .............................................................................................................................. 273

Crypt::DES perl module (used by Net::SNMP): .................................................................. 275

Perl-Net-IP:.............................................................................................................................. 276

Berkeley DB 1.85:.................................................................................................................... 276

SWFObject v. 1.5:.................................................................................................................... 276

mod_auth_tacacs - TACACS+ authentication module: ...................................................277

Index .......................................................................................................................................................................279

Dell PowerConnect W AirWave 7.2 |User Guide | 9

10 | Dell PowerConnect W AirWave 7.2 | User Guide

About This Guide

This preface provides an overview of this guide and contact information for Dell, and includes the following
sections:

 “Document Organization” on page11

 “Notice Icons” on page12

 “Contacting Support” on page12

Document Organization

This user guide includes instructions and examples of the graphical user interface (GUI) for installation,
configuration, and daily operation of AirWave Wireless Management Suite. This includes wide deployment of
wireless access points (APs), device administration, rogue detection and classification, wireless controller devices,
security, reports, and additional features of AWMS.

Table 1 Document Organization and Purposes

Chapter Description

Chapter 1, “Introduction” Introduces and presents the AirWave Wireless Management Suite, components, and

Chapter 2, “Installing AWMS” Describes system and network requirements, Linux OS installation, and AWMS

Chapter 3, “Configuring AWMS” Describes the primary and required configurations for startup and launch of AWMS, with

Chapter 4, “Configuring and Using
Device Groups in AWMS”

Chapter 5, “Discovering, Adding,
and Managing Devices”

Chapter 6, “Creating and Using
Templates”

Chapter 7, “Using RAPIDS and
Rogue Classification”

Chapter 8, “Performing Daily
Administration in AWMS”

Chapter 9, “Creating, Running, and
Emailing Reports”

general network functions.

installation.

frequently used optional configurations.

Describes configuration and deployment for group device profiles.

Describes how to discover and manage devices on the network.

Describes and illustrates the use of templates in group and global device configuration.

Describes the RAPIDS module of AWMS, and enhanced rogue classification supported in
AWMS .

Describes common daily operations and tools in AWMS, to include general user
administration, the use of triggers and alerts, network monitoring, and backups.

Describes AWMS reports, scheduling and generation options, and distribution of reports
from AWMS.

Chapter 10, “Using the AWMS
Helpdesk”

Appendix A, “Package Management
for AWMS”

Appendix B, “Third-Party Security
Integration for AWMS”

Appendix C, “Access Point Notes” Provides guidelines and suggestions for APs in AWMS.

Dell PowerConnect W AirWave 7.2 |User Guide About This Guide | 11

Describes how to use the AWMS Helpdesk GUI and related functions.

Describes the Yum packaging management system, and provides advisories on
alternative methods that may cause issues with AWMS.

Describes additional and optional security configurations in AWMS.

Table 1 Document Organization and Purposes (Continued)

Chapter Description

Appendix D, “Initiating a Support
Connection”

Appendix E, “Cisco Clean Access
Integration (Perfigo)”

Appendix F, “HP Insight Install
Instructions for AWMS Servers”

Appendix G, “Installing AWMS on
VMware ESX (3i v. 3.5)”

Appendix H, “Third-Party Copyright
Information”

Index Provides extensive citation of and links to document topics, with emphasis on the AWMS

Provides instructions about how to create and use a support connection between AWMS
and AirWave Wireless Support.

Provides instructions for integrating Cisco Clean Access within AWMS.

Provides instructions for installing HP Insight on AWMS servers.

Provides instructions for an alternative installation option on VMware ESX for AWMS.

Presents multiple copyright statements from multiple equipment vendors that
interoperate with AWMS.

GUI and tasks relating to AWMS installation and operation.

Notice Icons

This document uses the following notice icons to emphasize advisories for certain actions, configurations, or
concepts:

NOTE: Indicates helpful suggestions, pertinent information, and important things to remember.

CAUTION: Indicates a risk of damage to your hardware or loss of data.

WARNING: Indicates a risk of personal injury or death.

Contacting Support

Table 2 Website contact

Website

Main Website dell.com

Support Website support.dell.com

Documentation Website support.dell.com/manuals

12 | About This Guide Dell PowerConnect W AirWave 7.2 | User Guide

Chapter 1

Introduction

Thank you for choosing Dell PowerConnect W AirWave Wireless Management Suite, or AWMS. AWMS makes
it easy and efficient to manage your wireless network by combining industry-leading functionality with an
intuitive user interface, enabling network administrators and helpdesk staff to support and control even the
largest wireless networks in the world.

This User Guide provides instructions for the installation, configuration, and operation of the AirWave Wireless
Management Suite. This chapter includes the following topics:

 “AWMS—A Unified Wireless Network Command Center” on page13

 “Integrating AWMS into the Network and Organizational Hierarchy” on page15

If you have any questions or comments, please contact Dell support at support.dell.com.

AWMS—A Unified Wireless Network Command Center

AWMS is the only network management software that offers you a single intelligent console from which to
monitor, analyze, and configure wireless networks in automatic fashion. Whether your wireless network is simple
or a large, complex, multi-vendor installation, AWMS manages it all.

The AirWave Wireless Management Suite supports hardware from leading wireless vendors including Dell
PowerConnect W, Avaya, Cisco (Aironet and WLC), Enterasys, Juniper Networks, LANCOM Systems, Meru,
Nomadix, Nortel, ProCurve by HP, Proxim, Symbol, Trapeze, Tropos, and many others.

The components of the AirWave Wireless Management Suite are listed here, and detailed below:

 The AirWave Management Platform (AMP) wireless network management software, including the ArubaOS

Configuration feature that supports global and group configuration of Dell PowerConnect W devices

 VisualRF location and RF mapping software module

 RAPIDS rogue access point detection software module

 Master Console and Failover tabs

AirWave Management Platform

The AirWave Management Platform (AMP) is the centerpiece of the Dell PowerConnect W AirWave Wireless
Management Solution, offering the following functions and benefits:

 Core network management functionality:

 Network discovery

 Configuration of APs & controllers

 Automated compliance audits

 Firmware distribution

 Monitoring of every device and user connected to the network

 Real-time and historical trend reports

 Granular administrative access

 Role-based (for example, Administrator contrasted with Help Desk)

 Network segment (for example, "Retail Store" network contrasted with "Corporate HQ" network)

Dell PowerConnect W AirWave 7.2 |User Guide Introduction | 13

 Flexible device support

 Thin, thick, mesh network architecture

 Multi-vendor support

 Current and legacy hardware support

Dell PowerConnect W Configuration

AWMS supports global and group-level configuration of ArubaOS (AOS), the operating system, software suite,
and application engine that operates Dell PowerConnect W mobility and centralizes control over the entire
mobile environment. For a complete description of AOS, refer to the ArubaOS User Guide in

support.dell.com/manuals.

AWMS consolidates ArubaOS configuration and pushes global Dell PowerConnect W configurations from
within AWMS.

Two pages in AWMS support Dell PowerConnect W Configuration:

 Device Setup > Dell PowerConnect W Configuration for global Dell PowerConnect W Configuration

 Groups > Dell PowerConnect W Config for group-level Dell PowerConnect W Configuration

For additional information that includes a comprehensive inventory of all pages and settings that support Dell
PowerConnect W Configuration, refer to the Dell PowerConnect W Configuration Guide located in AWMS
under Home > Documentation.

VisualRF

VisualRF is a powerful tool for monitoring and managing radio frequency (RF) dynamics within your wireless
network, to include the following functions and benefits:

 Accurate location information for all wireless users and devices

 Up-to-date heat maps and channel maps for RF diagnostics

 Adjusts for building materials.

 Supports multiple antenna types.

 Floor plan, building, and campus views

 Visual display of errors and alerts

 Easy import of existing floor plans and building maps

 Planning of new floor plans and AP placement recommendations

RAPIDS

RAPIDS is a powerful and easy-to-use tool for monitoring and managing security on your wireless network, to
include the following features and benefits:

 Automatic detection of unauthorized wireless devices

 Rogue device classification that supports multiple methods of rogue detection

 Wireless detection:

 Uses authorized wireless APs to report other devices within range.

 Calculates and displays rogue location on VisualRF map.

 Wired network detection:

 Discovers rogue APs located beyond the range of authorized APs/sensors.

 Queries routers and switches.

 Ranks devices according to the likelihood they are rogues.

14 |Introduction Dell PowerConnect W AirWave 7.2 | User Guide

 Multiple tests to eliminate false positive results.

 Provides rogue discovery that identifies the switch and port to which a rogue device is connected.

Master Console and Failover

The AWMS Master Console and Failover tools enable network-wide information in easy-to-understand
presentation, to entail operational information and high-availability for failover scenarios. The benefits of these
tools include the following:

 Provides network-wide visibility, even when the WLAN grows to 50,000+ devices

 Executive Portal allows executives to view high-level usage and performance data

 Aggregated alerts

 Failover

 Many-to-one failover

 One-to-one failover

The Master Console and Failover servers can be configured with a Device Down trigger that generates an alert if
communication is lost. In addition to generating an alert, the Master Console or Failover server can also send
email or NMS notifications about the event. See “Supporting AWMS Servers with the Master Console” on

page211.

Integrating AWMS into the Network and Organizational Hierarchy

AWMS generally resides in the NOC and communicates with various components of your WLAN infrastructure.
In basic deployments, AWMS communicates solely with indoor wireless access points (and WLAN controllers
over the wired network. In more complex deployments, AWMS seamlessly integrates and communicates with
authentication servers, accounting servers, TACACS+ servers, routers, switches, network management servers,
wireless IDS solutions, helpdesk systems, indoor wireless access points, mesh devices. AWMS has the flexibility to
manage devices on local networks, remote networks, and networks using Network Address Translation (NAT).
AWMS communicates over-the-air or over-the-wire using a variety of protocols.

The power, performance, and usability of the AWMS solution become more apparent when considering the
diverse components within a WLAN. Table 3 itemizes such network components, as an example.

Table 3 Components of a WLAN

Component Description

Autonomous AP Standalone device which performs radio and authentication functions

Thin AP Radio-only device coupled with WLAN controller to perform authentication

WLAN controller Used in conjunction with thin APs to coordinate authentication and roaming

NMS Network Management Systems and Event Correlation (OpenView, Tivoli, and so forth)

RADIUS Authentication RADIUS authentication servers (Funk, FreeRADIUS, ACS, or IAS)

RADIUS Accounting AWMS itself serves as a RADIUS accounting client

Wireless Gateways Provide HTML redirect and/or wireless VPNs

TACACS+ Used to authenticate AWMS administrative users

Routers/Switches Provide AWMS with data for user information and AP and Rogue discovery

Help Desk Systems Remedy EPICOR

Rogue APs Unauthorized APs not registered in the AWMS database of managed APs

Dell PowerConnect W AirWave 7.2 |User Guide Introduction | 15

The flexibility of AWMS enables it to integrate seamlessly into your business hierarchy as well as your network
topology. AWMS facilitates various administrative roles to match each individual user's role and responsibility.

 A Help Desk user may be given read-only access to monitoring data without being permitted to make

configuration changes.

 A U.S.-based network engineer may be given read-write access to manage device configurations in North

America, but not to control devices in the rest of the world.

 A security auditor may be given read-write access to configure security policies across the entire WLAN.

 NOC personnel may be given read-only access to monitoring all devices from the Master Console.

16 |Introduction Dell PowerConnect W AirWave 7.2 | User Guide

Chapter 2

Installing AWMS

This chapter contains information and procedures for installing and launching the AirWave Wireless
Management Suite (AWMS), and includes the following topics:

 “AWMS Hardware Requirements and Installation Media” on page17

 “Installing Linux CentOS 5 (Phase 1)” on page17

 “Installing AWMS Software (Phase 2)” on page18

 “Configuring and Mapping Port Usage for AWMS” on page21

 “AWMS Navigation Basics” on page22

 “Getting Started with AWMS” on page27

CAUTION: AWMS does not support downgrading to older versions. Significant data could be lost or compromised in such a
downgrade. In unusual circumstances requiring that you return to an earlier version of AWMS, we recommend you perform a
fresh installation of the earlier AWMS version, and then restore data from a pre-upgrade backup.

AWMS Hardware Requirements and Installation Media

The AWMS installation CD includes all software (including the Linux OS) required to complete the installation
of the AirWave Wireless Management Suite. AWMS supports any hardware that is Red Hat Enterprise Linux 5
certified. By default, all installs are based on a 64-bit operating system.

AWMS hardware requirements vary by version. As additional features are added to AWMS, increased hardware
resources become necessary. For the most recent hardware requirements, refer to the Dell PowerConnect W
AirWave Sizing Guide from support.dell.com/manuals.

AWMS is intended to operate as a soft appliance. Other applications should not run on the same installation.
Additionally, local shell users can access data on AWMS, so it is important to restrict access to the shell only to
authorized users.

You can create sudo users in place of root for companies that don't allow root logins.

Installing Linux CentOS 5 (Phase 1)

Perform the following steps to install the Linux CentOS 5 operating system. The Linux installation is a
prerequisite to installing AWMS on the network management system.

CAUTION: This procedure erases the hard drive(s) on the server.

1. Insert the AWMS installation CD-ROM into the drive and boot the server.

2. If this is a new installation of the AWMS software, type install and press Enter.

To configure the partitions manually, type expert and press Enter.

The following message appears on the screen:

Welcome to AWMS Installer Phase I

- To install a new AMP, type install <ENTER>.
WARNING: This will ERASE all data on your hard drive.

Dell PowerConnect W AirWave 7.2 |User Guide Installing AWMS | 17

- To install AWMS and manually configure hard drive settings, type expert <ENTER>.

boot:

3. Allow the installation process to continue. Installing the CentOS software (Phase I) takes 10 to 20 minutes to
complete. This process formats the hard drive and launches Anaconda to install all necessary packages.
Anaconda gauges the progress of the installation.

Upon completion, the system will prompt you to eject the installation CD and reboot the system.

4. Remove the CD from the drive and store in a safe location.

Installing AWMS Software (Phase 2)

Getting Started

After the reboot, the GRUB screen appears.

1. Press Enter or wait six seconds, and the system automatically loads the kernel.

2. When the kernel is loaded, log into the server using the following credentials:

 login = root

 password = admin

3. Start the AWMS software installation script by executing the ./amp-install command.

Type

./amp-install at the command prompt and press Enter to execute the script.

Step 1: Configuring Date and Time, Checking for Prior Installations

Date and Time

The following message appears, and this step ensures the proper date and time are set on the server:

------------------------ Date and Time Configuration -----------------­Current Time: Fri Nov 21 09:18:12 PST 2008

1) Change Date and Time

2) Change Time Zone

0) Finish

Ensure that you enter the accurate date and time during this process. Errors will arise later in the installation if
the specified date varies significantly from the actual date, especially if the specified date is in the future and it is
fixed later. It is recommended to configure ntpd to gradually adjust your clock to the correct time.

1. Select 1 to set the date and select 2 to set the time zone. Press Enter after each configuration to return to the
message menu above.

CAUTION: Changing these settings after the installation can cause data loss, especially for time-series data such as bandwidth
and client count graphs. Avoid delayed configuration.

2. Press 0 to complete the configuration of date and time information, and to continue to the next step.

Previous AWMS Installations

The following message appears after date and time are set:

Welcome to AWMS Installer Phase 2
STEP 1: Checking for previous AWMS installations

If a previous version of AWMS software is not discovered, the installation program automatically proceeds to

“Step 2: Installing AWMS Software, Including AWMS” on page19. If a previous version of the software is

discovered, the following message appears on the screen:

18 | Installing AWMS Dell PowerConnect W AirWave 7.2 | User Guide

The installation program discovered a previous version of the software. Would you
like to reinstall AWMS? This will erase AWMS's database. Reinstall (y/n)?

Type y and press Enter to proceed.

CAUTION: This action erases the current database, including all historical information. To ensure that the AWMS database is
backed up prior to reinstallation, answer `n` at the prompt above and contact your Value Added Reseller or directly contact Dell
support.

Step 2: Installing AWMS Software, Including AWMS

The following message appears while AWMS software is transferred and compiled:

STEP 2: Installing AWMS software
This will take a few minutes.
Press Alt-F9 to see detailed messages.
Press Alt-F1 return to this screen.

This step requires no user input, but you can follow the instructions to monitor its progress and switch back to
the installation screen.

Step 3: Checking the AWMS Installation

After the AWMS software installation is complete, the following message appears:

STEP 3: Checking AWMS installation
Database is up.
AWMS is running version: (version number)

This step requires no user input. Proceed to the next step as prompted to do so.

Step 4: Assigning an IP Address to the AWMS System

While the AWMS primary network interface accepts a DHCP address initially during installation,
AWMS does not function when launched unless a static IP is assigned. Complete these tasks to assign the static IP
address. The following message appears:

STEP 4: Assigning AWMS's address

AWMS must be configured with a static IP.

--------------- Primary Network Interface Configuration -------------

1) IP Address : xxx.xxx.xxx.xxx

2) Netmask : xxx.xxx.xxx.xxx

3) Gateway : xxx.xxx.xxx.xxx

4) Primary DNS : xxx.xxx.xxx.xxx

5) Secondary DNS: xxx.xxx.xxx.xxx

9) Commit Changes

0) Exit (discard changes)

If you want to configure a second network interface, please
use AWMS's web interface, AMP Setup --> Network Tab

1. Enter the network information.

NOTE: The Secondary DNS setting is an optional field.

2. Commit the changes by typing 9 and pressing Enter.
To discard the changes, type 0 and press Enter.

Step 5: Naming the AWMS Network Administration System

Upon completion of the previous step, the following message appears:

Dell PowerConnect W AirWave 7.2 |User Guide Installing AWMS | 19

STEP 5: Naming AWMS
AWMS name is currently set to: New AWMS
Please enter a name for your AWMS:

At the prompt, enter a name for your AWMS server and press Enter.

Step 6: Assigning a Host Name to the AWMS

Upon completion of the previous step, the following message appears on the screen:

STEP 6: Assigning AWMS's hostname
Does AWMS have a valid DNS name on your network (y/n)?

1. If AWMS does not have a valid host name on the network, enter n at the prompt. The following appears:

Generating SSL certificate for < IP Address >

2. If AWMS does have a valid host name on the network, enter y at the prompt. The following appears:

Enter AWMS's DNS name:

3. Type the AWMS DNS name and press Enter. The following message appears:

Generating SSL certificate for < IP Address >

Proceed to the next step as the system prompts you.

Step 7: Changing the Default Root Password

Upon completion of the prior step, the following message appears:

STEP 7: Changing default root password.
You will now change the password for the 'root' shell user.

Changing password for user root.

New Password:

Enter the new root password and press Enter. The Linux root password is similar to a Windows administrator
password. The root user is a super user who has full access to all commands and directories on the computer.

This password should be kept as secure as possible because it allows full access to the machine. This password is
not often needed on a day-to-day basis, but is required to perform AWMS upgrades and advanced
troubleshooting. If you lose this password, contact Dell support at support.dell.com for resetting instructions.

Completing the Installation

Upon completion of all previous steps, the following message appears:

CONGRATULATIONS! AWMS is configured properly.
To access AWMS web console, browse to https://<IP Address>
Login with the following credentials:
Username: admin
Password: admin

 To view the Phase 1 installation log file, type cat /root/install.log.

 To view the Phase 2 installation log file, type cat /tmp/amp-install.log.

 To access the AWMS GUI, enter the AWMS IP address in the address bar of any browser. The AWMS GUI

then prompts for your license key. If you are entering a dedicated Master Console or AWMS Failover license,
refer to “Supporting AWMS Servers with the Master Console” on page 211 for additional information.

20 | Installing AWMS Dell PowerConnect W AirWave 7.2 | User Guide

Configuring and Mapping Port Usage for AWMS

The following diagram itemizes the communication protocols and ports necessary for AWMS to communicate
with wireless LAN infrastructure devices, including access points (APs), controllers, routers, switches, and
RADIUS servers. Assign or adjust port usage on the network administration system as required to support these
components.

Table 4 AWMS Protocol and Port Chart

Port Ty pe Protocol Description Direction Device Type

21 TCP FTP Firmware distribution > APs or controllers

22 TCP SSH Configure devices > APs or controllers

22 TCP SSH Configure AWMS from CLI < Laptop or workstation

22 TCP VTUN Support connection (optional) > AirWave support home office

22 TCP SCP Transfer configuration files or FW < APs or controllers

23 TCP Telnet Configure devices > APs or controllers

23 TCP VTUN Support connection (Optional) > AirWave support home office

25 TCP SMTP Support email (optional) > AirWave support email server

49 UDP TACACS AWMS Administrative Authentication > Cisco TACACS+

53 UDP DNS DNS lookup from AWMS > DNS Server

69 UDP TFTP Transfer configuration files or FW < APs or controllers

80 TCP HTTP Configure devices > Legacy APs

80 TCP VTUN Support connection (optional) > AirWave support home office

161 UDP SNMP Get and Set operations > APs or controllers

162 UDP SNMP Traps from devices < APs or controllers

162 UDP SNMP Traps from AWMS > NMS

443 TCP HTTPS Web management < Laptop or workstation

443 TCP HTTPS WLSE polling > WLSE

443 TCP VTUN Support connection (optional) > AirWave support home office

1701 TCP HTTPS AP and rogue discovery > WLSE

1741 TCP HTTP WLSE polling > WLSE

1813 UDP RADIUS Retrieve client authentication info < Accounting Server

1813 UDP RADIUS Retrieve client authentication info < APs or controllers

1813 UDP RADIUS Outbound from AWMS to a RADIUS

server for AWMS admin authentication

> RADIUS server

2002 TCP HTTPS Retrieve client authentication info > ACS

5050 UDP RTLS Real Time Location Feed < Dell thin APs

8211 UDP PAPI Real Time Feed < > WLAN switches

ICMP Ping Probe > APs or controllers

Dell PowerConnect W AirWave 7.2 |User Guide Installing AWMS | 21

AWMS Navigation Basics

Every AWMS page contains three basic sections, as illustrated in :

 Status Section

 Navigation Section

 Activity Section

The AWMS pages also contain Help links with GUI-specific help information and certain standard buttons.

Status Section

The Status section is a snapshot view of overall WLAN performance and provides direct links for immediate
access to key system components. The Status section remains at the top of all pages in the AWMS and RAPIDS
modules. AWMS includes the ability to customize the contents of the Status section from the Home > User
Info page, to include support for both wireless and wired network components. Refer to “Configuring Your Own

User Information with the Home > User Info Page” on page203.

The table below describes these elements in further detail.

Table 5 Status Section Components of the AWMS GUI

Field Description

New Devices The number of wireless APs or wireless LAN controllers that have been discovered by AWMS but not yet

managed by network administrators. When selected, AWMS directs you to a page that displays a detailed
list of devices awaiting authorization.

Up The number of managed authorized devices that are currently responding to AWMS requests. When

selected, AWMS shows a detailed list of all Up devices.

Down The number of managed, authorized devices that are not currently responding to AWMS SNMP requests.

Mismatched The total number of Mismatched devices. A device is considered mismatched when the desired

Rogue The number of devices that have been classified by the RAPIDS rules engine above the threshold defined on

Users The number of wireless users currently associated to the wireless network via all the APs managed by

Alerts Displays the number of non-acknowledged AWMS alerts generated by user-configured triggers. When

Severe Alerts
(conditional)

Device Types to
Include in Header
Stats

When selected, AWMS shows a detailed list of all Down devices.

configuration in AWMS does not match the actual device configuration read from the device.

the Home > User Info page.

AWMS. When selected, AWMS shows a list of users that are associated.

selected, AWMS shows a detailed list of active alerts.

When triggers are given a severity of Critical, they generate Severe Alerts. When a Severe Alert exists, a
new component appears at the right of the Status field in bold red font. Only users configured on the Home >
User Info page to be enabled to view critical alerts can see Severe Alerts. The functionality of Severe Alerts
is the same as that described above for Alerts. Unlike Alerts, the Severe Alerts section is hidden if there are
no Severe Alerts.

You can support statistics for any combination of the following device types:

 Autonomous APs
 Controllers
 Routers/Switches
 Thin APs
 Universal Devices

Refer to “Configuring Your Own User Information with the Home > User Info Page” on page203.

Search Search performs partial string searches on a large number of fields including the notes, version, secondary

22 | Installing AWMS Dell PowerConnect W AirWave 7.2 | User Guide

version, radio serial number, device serial number, LAN MAC, radio MAC and apparent IP of all the APs as
well as the client MAC, VPN user, LAN IP, VPN IP fields.

Navigation Section

The Navigation Section displays tabs for all main GUI pages within AWMS. The top bar is a static navigation bar
containing tabs for the main components of AWMS, while the lower bar is context-sensitive and displays the
subtabs for the highlighted tab.

Table 6 Components and Subtabs of the AWMS Navigation Screen

Main Tab Description Subtabs

Home The Home tab provides basic AWMS information including system name,

host name, IP address, current time, running time, and software version.
The Home page also provides a central point for network status

information and monitoring tools, giving graphical display of network
activity, and links to many of the most frequent tools in AWMS. For
additional information, refer to “Monitoring and Supporting AWMS with

the Home Pages” on page199.

Helpdesk The Helpdesk pages provide an interface for support and diagnostic tools.

For additional information refer to Chapter 10, “Using the AWMS

Helpdesk” on page247.

Groups The Groups pages provide information on the logical "groups" of devices

that have been established for efficient monitoring and configuration. For
additional information, see Chapter 4, “Configuring and Using Device

Groups in AWMS” on page69.

NOTE: Some of the focused subtabs will not appear for all groups.
Focused subtabs are visible based on the device type field on the
Groups > Basic page. This subtab is the first page to appear when adding
or editing groups.

NOTE: When individual device configurations are specified, device-level
settings override the Group-level settings to which a device belongs.

 Overview
 Search
 Documentation
 License
 User Info

 Incidents
 Setup

 List
 Focused Subtabs

Monitor
Basic
Templates
Security
SSIDs
AAA Servers
Radio
Dell Config
Cisco WLC Config
PTMP
Proxim Mesh
MAC ACL
Firmware
Compare

APs/Devices The APs/Devices pages provide detailed information about all authorized

APs and wireless LAN switches or controllers on the network, including
all configuration and current monitoring data.

These pages interact with several additional pages in AWMS. One
chapter to emphasize the APs/Devices pages is Chapter 5, “Discovering,

Adding, and Managing Devices” on page107.

NOTE: When specified, device-level settings override the default Group­level settings.

Users The Users pages provide detailed information about all client devices and

users currently associated to the WLAN. For additional information, refer
to “Monitoring and Supporting WLAN Users” on page188.

Dell PowerConnect W AirWave 7.2 |User Guide Installing AWMS | 23

 List
 New
 Up
 Down
 Mismatched
 Ignored
 Focused Subtabs

Manage
Interfaces
Audit
Compliance
Containment Status

 Connected
 All
 Guest Users

User Detail
Diagnostics

 Tags

Table 6 Components and Subtabs of the AWMS Navigation Screen (Continued)

Main Tab Description Subtabs

Reports The Reports pages list all the standard and custom reports generated by

AWMS. AWMS supports 13 reports in the AWMS module. For additional
information, refer to Chapter 9, “Creating, Running, and Emailing Reports”

on page219.

System The System pages provide information about AWMS operation and

administration, including overall system status, the job scheduler, trigger/
alert administration, and so forth.

For additional information, refer to “Monitoring and Supporting AWMS

with the System Pages” on page205.

Device Setup The Device Setup pages provide the ability to add, configure, and monitor

devices, to include setting AP discovery parameters, performing firmware
management, defining VLANs, and so forth. For additional information,
refer to “Enabling AWMS to Manage Your Devices” on page47.

AMP Setup The AMP Setup pages provide all information relating to the configuration

of AWMS itself and its connection to your network. This page entails
several processes, configurations, or tools in AWMS. For additional
information, start with Chapter 3, “Configuring AWMS” on page29.

NOTE: The AMP Setup pages may not be visible, depending on the role of
the logged-in user and license set in AWMS.

 Generated
 Definition

Detail

 Status
 Event Log
 Triggers
 Alerts
 Backups
 Configuration Change Jobs
 Firmware Upgrade Jobs
 Performance

 Discover
 Add
 Communication
 Dell Configuration (if global

Dell Configuration is enabled)

 Upload Files

 General
 Network
 Users
 Roles
 Guest Users
 Authentication
 MDM Server
 WLSE
 ACS
 NMS
 RADIUS Accounting
 PCI Compliance

RAPIDS The RAPIDS pages provide all information relating to rogue access

points, including methods of discovery and lists of discovered and
possible rogues. For additional information, refer to Chapter 7, “Using

RAPIDS and Rogue Classification” on page165.

NOTE: The RAPIDS pages may not be visible, depending on the role and
license set in AWMS.

VisualRF VisualRF pages provide graphical access to floor plans, client location,

and RF visualization for floors, buildings, and campuses that host your
network. For additional information, refer to the VisualRF User Guide in
Home > Documentation. VisualRF may not be visible depending on the
role and license set in AWMS.

 Overview
 List
 IDS Events
 Setup
 Rules
 Score Override
 Audit Log

 Floor Plans
 Setup
 Import
 Audit Log

NOTE: The AMP Setup tab varies with user role. The RAPIDS and VisualRF tabs appear based on the license entered on the
Home > License page, and might not be visible on your AWMS view.

Activity Section

The Activity section displays all detailed configuration and monitoring information, and is where you implement
changes.

24 | Installing AWMS Dell PowerConnect W AirWave 7.2 | User Guide

Help Links in the GUI

The Help link is available on every page within AWMS. When selected, this launches a PDF document with
information describing the AWMS page that is currently displayed.

NOTE: Adobe Reader must be installed to view the settings and default values in the PDF help file.

Common List Settings

All of the lists in AWMS have some common options. All lists are paginated with a configurable number of items
per page. Selecting the Records Per Page dropdown menu enables you select or enter the number of rows that
appear at a time in the list. The next down arrow displays a dropdown menu that allows you to select the exact
page you would like to view, as shown in Figure 1.

The Choose Columns option, illustrated on Figure 1, allows you to configure the columns that are presented in
the list and the order in which they are presented. To disable a column, clear its checkbox. To reorder the
columns, drag a row to the appropriate new position. When you are satisfied with the enabled columns and their
order, select Save at the top of the columns list.

Figure 1 Common List Settings Choose Columns Illustration

These settings are user specific. To reset them, select Reset List Preferences on Home > User Info.

Buttons and Icons

Standard buttons and icons are used throughout the AWMS as follows:

Table 7 Standard Buttons and Icons of the AWMS User Page

Function Image

Acknowledge Acknowledges and clears an AWMS alert.

Add Adds the object to both AWMS' database and the onscreen display list.

Add Folder Adds a new folder to hierarchically organize APs.

Alert Indicates an alert.

Apply Applies all "saved" configuration changes to devices on the WLAN.

Attach Attaches a snapshot of an AWMS screen to a Helpdesk incident.

Audit Reads device configuration, compare to desired, and update status.

Bandwidth Displays current bandwidth for group.

Choose Chooses a new Helpdesk incident to be the Current Incident.

a

Description

Create Creates a new Helpdesk incident.

Customize Ignores selected settings when calculating the configuration status.

Delete Deletes an object from AWMS' database.

Dell PowerConnect W AirWave 7.2 |User Guide Installing AWMS | 25

Table 7 Standard Buttons and Icons of the AWMS User Page (Continued)

Function Image

a

Description

Down Indicates down devices and radios.

Drag and Drop Dragging and dropping objects with this icon changes the sequence of items in relation to

each other. Refer to “Using RAPIDS and Rogue Classification” on page165 as one example
of drag-and-drop.

Duplicate Duplicates or makes a copy of the configuration of an AWMS object.

Edit Edits the object properties.

Email Links to email reports.

Filter Filters rogue list by score and/or ad hoc status.

Google Earth Views device's location in Google Earth (requires plug-in).

Manage Manages the object properties.

Mismatched Indicates mismatched device configuration, in which the most recent configuration in AWMS

and the current configuration on a device are mismatched.

Monitor Indicates an access point is in “monitor only" mode.

Ignore Ignores specific device(s) - devices selected with check boxes.

Import Updates a Group's desired settings to match current settings.

New Devices Indicates new access points and devices.

Poll Now Polls device (or controller) immediately, override group polling settings.

Preview Displays a preview of changes applicable to multiple groups.

Print Prints the report.

Reboot Reboots devices or AWMS.

Refresh Refreshes the display of interactive graphs when settings have changed.

Relate Relates an AP, Group or Client to a Helpdesk incident.

Replace Hardware Confers configuration and history of one AP to a replacement device.

Revert Returns all configurable data on the screen to its original status.

Rogue Indicates a rogue access point and links to RAPIDS.

Run Runs a new user-defined report.

Save Saves the information on the page in the AWMS database.

Save & Apply Saves changes to AWMS' database and apply all changes to devices.

Scan Scans for devices and rogues using selected networks.

Schedule Schedules a window for reports, device changes, or maintenance.

Search Searches AWMS for the specified name, MAC or IP address.

Set Time Range Sets the time range for interactive graphs to the range specified.

Up Indicates access points which are in the up status.

Update Firmware Applies a new firmware image to an AP/device.

26 | Installing AWMS Dell PowerConnect W AirWave 7.2 | User Guide

Table 7 Standard Buttons and Icons of the AWMS User Page (Continued)

Function Image

User Indicates a user.

View Historical
Graph in New
Window

VisualRF Links to VisualRF - real time visualization.

XML Links to export XHTML versions of reports.

a. Not all AWMS GUI components are itemized in graphic format in this table.

a

Description

Displays all data series for the selected graph over the last two hours, last day, last week,
last month, and last year in one page.

Getting Started with AWMS

This topic describes how to perform an initial launch of the AWMS network management solution.

Use your browser to navigate to the static IP address assigned to the internal page of the AWMS. Enter the User
Name and Password as admin/admin for your initial login, and then select OK.

After successful authentication, your browser launches the Home > Overview page.

NOTE: AWMS pages are protected via SSL. Some browsers will display a confirmation dialog for your self-signed certificate.
Signing your certificate will prevent this dialog from displaying. Dell recommends changing the default login and password on the
AMP Setup > Users page. Refer to the procedure “Creating AWMS User Roles” on page44 for additional information.

Dell PowerConnect W AirWave 7.2 |User Guide Installing AWMS | 27

28 | Installing AWMS Dell PowerConnect W AirWave 7.2 | User Guide

Chapter 3

Configuring AWMS

This chapter contains the following procedures to deploy initial AWMS configuration:

 “Formatting the Top Header” on page29

 “Customizing Columns in Lists” on page30

 “Resetting Pagination Records” on page31

 “Using the Pagination Widget” on page31

 “Using CSV Export for Lists and Reports” on page31

 “Defining Graph Display Preferences” on page32

 “Customizing the Overview Subtab Display” on page32

 “Setting Severe Alert Warning Behavior” on page34

 “Defining General AWMS Server Settings” on page34

 “Defining AWMS Network Settings” on page41

 “Creating AWMS Users” on page43

 “Creating AWMS User Roles” on page44

 “Enabling AWMS to Manage Your Devices” on page47

 “Configuring TACACS+ and RADIUS Authentication” on page52

 “Configuring Cisco WLSE and WLSE Rogue Scanning” on page56

 “Configuring ACS Servers” on page61

 “Integrating AWMS with an Existing Network Management Solution (NMS)” on page62

 “Auditing PCI Compliance on the Network” on page63

 “Deploying WMS Offload” on page66

NOTE: Additional configurations of multiple types are available after basic configuration is complete.

Before You Begin

Remember to complete the required configurations in this chapter before proceeding. Dell support remains available
to you for any phase of AWMS installation.

Formatting the Top Header

The AWMS interface centers around a horizontal row of tabs with nested subtabs.

A row of statistics hyperlinks called Top Header Stats above the tabs represents many commonly used subtabs.
These hyperlinks provide the ability to view certain key statistics by mousing over, such as number and type of
Down devices, and serve as shortcuts to frequently viewed subtabs. Figure 2 illustrates the navigation bar. For
more details on hyperlinks, tabs and subtabs, see “AWMS Navigation Basics” on page22.

Dell PowerConnect W AirWave 7.2 |User Guide Configuring AWMS | 29

Figure 2 Navigation Bar Displaying Home Subtabs and Down Device Statistics

You can control which Top Header Stats links appear from the AMP Setup > General page, as described in

“Defining General AWMS Server Settings” on page34. Top Header Stats can also be customized for individual

user on the Home > User Info page. There you can select the statistics to display for certain device types, and
override the AMP Setup page.

All possible display options for users are shown in Figure 3, and these fields are described in detail in “Configuring

Your Own User Information with the Home > User Info Page” on page203.

Figure 3 Home > User Info Top Header Display Options

You can also set the severity level of critical alerts displayed for a user role. For details including a description of
what constitutes a severe alert, see “Setting Severe Alert Warning Behavior” on page34.

Customizing Columns in Lists

Customize the columns for any list table selecting Choose Columns as shown in Figure 4. Use the up/down
arrows to change the order in which the column heads appear.

Figure 4 Choose Columns Dropdown List

For more information on the universal list elements, see “Common List Settings” on page25.

You can also control which column heads appear for each user role by selecting Yes in the Customize Header
Columns field, as also appears in Figure 3. This exposes the Choose Columns for Roles dropdown menu in all
tables shown in Figure 5.

The first column shows the user roles that were customized, if any. The second column allows you to establish left
to right columns and order them using the arrows.

30 | Configuring AWMS Dell PowerConnect W AirWave 7.2 | User Guide