Dell PowerConnect W-Airwave 7.1 User Manual

Dell PowerConnect W

AirWave

Version 7.1

User Guide

lity Management System®, and other registered marks are

trademarks of Aruba Networks, Inc. Dell™, the DELL™ logo, and PowerConnect™ are trademarks of Dell Inc.

Originated in the USA. Any other trademarks appearing in this manual are the property of their respective companies.

Open Source Code

Certain Aruba products include Open Source software code developed by third parties, including software code subject to the GNU General Public License (GPL), GNU Lesser General Public License (LGPL), or other Open Source Licenses. The Open Source code used can be found at this site:

http://www.arubanetworks.com/open_source

Legal Notice

The use of Aruba Networks, Inc. switching platforms and software, b

y all individuals or corporations, to terminate other vendors' VPN client devices constitutes complete acceptance of liability by that individual or corporation for this action and indemnifies, in full, Aruba Networks, Inc. from any and all legal actions that might be taken against it with respect to infringement of copyright on behalf of those vendors.

Dell PowerConnect W AirWave 7.1 | User Guide 0510823-02 | December 2010

Preface.....................................................................................................................................................................11

Document Organization................................................................................................................... 11

Notice Icons ...................................................................................................................................... 12

Contacting Support .........................................................................................................................12

Chapter 1 Introduction ........................................................................................................................13

AWMS—A Unified Wireless Network Command Center.......................................................... 13

AirWave Management Platform™ ........................................................................................13

Dell PowerConnect W Configuration .................................................................................... 14

VisualRF™.................................................................................................................................. 14

RAPIDS™ ................................................................................................................................... 14

Master Console and Failover.................................................................................................. 15

Integrating AWMS into the Network and Organizational Hierarchy....................................... 15

Chapter 2 Installing AWMS................................................................................................................17

AWMS Hardware Requirements and Installation Media.......................................................... 17

Installing Linux CentOS 5 (Phase 1)............................................................................................... 17

Installing AWMS Software (Phase 2) ...........................................................................................18

Getting Started.......................................................................................................................... 18

Step 1: Configuring Date and Time, Checking for Prior Installations .............................. 18

Date and Time...................................................................................................................18

Previous AWMS Installations ........................................................................................ 19

Step 2: Installing AWMS Software, Including AWMS....................................................... 19

Step 3: Checking the AWMS Installation .............................................................................19

Step 4: Assigning an IP Address to the AWMS System ....................................................19

Step 5: Naming the AWMS Network Administration System ........................................... 20

Step 6: Assigning a Host Name to the AWMS .................................................................... 20

Step 7: Changing the Default Root Password...................................................................... 21

Completing the Installation .....................................................................................................21

Configuring and Mapping Port Usage for AWMS....................................................................... 21

AWMS Navigation Basics ..............................................................................................................22

Status Section........................................................................................................................... 23

Navigation Section................................................................................................................... 23

Activity Section......................................................................................................................... 25

Help Links in the GUI................................................................................................................26

Common List Settings ..............................................................................................................26

Buttons and Icons ....................................................................................................................27

Getting Started with AWMS ........................................................................................................... 29

Completing Initial Login ........................................................................................................... 29

Chapter 3 Configuring AWMS............................................................................................................31

Before You Begin.............................................................................................................................. 31

Formatting the Top Header ............................................................................................................. 31

Customizing Columns in Lists .........................................................................................................33

Resetting Pagination Records........................................................................................................ 34

Using the Pagination Widget.......................................................................................................... 34

Dell PowerConnect W AirWave 7.1 | User Guide | 3

Using CSV Export for Lists and Reports........................................................................................ 35

Defining Graph Display Preferences............................................................................................. 35

Customizing the Overview Subtab Display................................................................................... 36

Customized Search ..........................................................................................................................38

Setting Severe Alert Warning Behavior ....................................................................................... 38

Defining General AWMS Server Settings .................................................................................... 39

What Next?................................................................................................................................ 46

Defining AWMS Network Settings................................................................................................ 47

What Next?................................................................................................................................ 48

Creating AWMS Users ....................................................................................................................48

What Next?................................................................................................................................ 50

Creating AWMS User Roles ...........................................................................................................50

What Next?................................................................................................................................ 52

Enabling AWMS to Manage Your Devices ..................................................................................52

Configuring Communication Settings for Discovered Devices ........................................ 53

Loading Device Firmware onto AWMS (Optional).............................................................. 58

Overview of the Device Setup > Upload Files Page ................................................... 58

Loading Firmware Files to AWMS................................................................................. 59

Using Web Auth Bundles in AWMS.............................................................................. 60

Configuring TACACS+ and RADIUS Authentication ................................................................... 62

Configuring TACACS+ Authentication ..................................................................................62

What Next?................................................................................................................................ 63

Configuring RADIUS Authentication and Authorization .................................................... 64

Integrating a RADIUS Accounting Server............................................................................ 65

What Next?................................................................................................................................ 65

Configuring Cisco WLSE and WLSE Rogue Scanning................................................................ 66

Introduction to Cisco WLSE.................................................................................................... 66

Configuring WLSE Initially in AWMS ....................................................................................66

Adding an ACS Server for WLSE ...................................................................................67

Enabling Rogue Alerts for Cisco WLSE ........................................................................67

Configuring WLSE to Communicate with APs .............................................................67

Discovering Devices........................................................................................................ 67

Managing Devices ........................................................................................................... 67

Inventory Reporting .........................................................................................................68

Defining Access ...............................................................................................................68

Grouping ............................................................................................................................68

Configuring IOS APs for WDS Participation ........................................................................68

WDS Participation............................................................................................................ 68

Primary or Secondary WDS ...........................................................................................68

Configuring ACS for WDS Authentication............................................................................ 69

Configuring Cisco WLSE Rogue Scanning ........................................................................... 69

What Next?................................................................................................................................ 70

Configuring ACS Servers................................................................................................................. 71

What Next?................................................................................................................................ 72

Integrating AWMS with an Existing Network Management Solution (NMS) ........................ 73

What Next?................................................................................................................................ 74

Auditing PCI Compliance on the Network.................................................................................... 74

Introduction to PCI Requirements .........................................................................................74

PCI Auditing in the AWMS Interface ....................................................................................75

Enabling or Disabling PCI Auditing........................................................................................ 76

What Next?................................................................................................................................ 77

Deploying WMS Offload.................................................................................................................. 77

Overview of WMS Offload in AWMS .................................................................................... 77

General Configuration Tasks Supporting WMS Offload in AWMS.................................. 78

4 | Dell PowerConnect W AirWave 7.1 | User Guide

Additional Information Supporting WMS Offload ............................................................... 78

Chapter 4 Configuring and Using Device Groups in AWMS.........................................................79

AWMS Group Overview ..................................................................................................................80

Viewing All Defined Device Groups ......................................................................................81

Editing Columns on the Groups > List Page and Additional Pages .................................. 82

Configuring Basic Group Settings .................................................................................................83

What Next?................................................................................................................................ 90

Configuring Group Security Settings.............................................................................................91

Configuring Group SSIDs and VLANs ...........................................................................................94

Adding and Configuring Group AAA Servers............................................................................... 98

Configuring Radio Settings for Device Groups.......................................................................... 100

An Overview of Cisco WLC Configuration.................................................................................. 106

Accessing Cisco WLC Configuration ..................................................................................106

Navigating Cisco WLC Configuration.................................................................................. 106

Configuring WLANs for Cisco WLC Devices.............................................................................. 107

Defining and Configuring LWAPP AP Groups for Cisco Devices ................................... 109

Viewing and Creating AP Groups ........................................................................................109

Configuring Cisco Controller Settings......................................................................................... 110

Configuring Wireless Parameters for Cisco Controllers.......................................................... 110

Configuring Security Parameters and Functions ...................................................................... 110

Configuring Management Settings for Cisco ............................................................................ 111

Configuring Group PTMP/WiMAX Settings ...............................................................................112

Configuring Proxim Mesh Radio Settings................................................................................... 116

Configuring Group MAC Access Control Lists........................................................................... 118

Specifying Minimum Firmware Versions for APs in a Group.................................................. 119

Comparing Device Groups ............................................................................................................ 120

Deleting a Group............................................................................................................................. 121

Changing Multiple Group Configurations ................................................................................... 121

Modifying Multiple Devices.......................................................................................................... 122

Using Global Groups for Group Configuration ........................................................................... 125

Chapter 5 Discovering, Adding, and Managing Devices.............................................................127

Device Discovery Overview.......................................................................................................... 127

Discovering and Adding Devices................................................................................................. 127

SNMP/HTTP Scanning ..........................................................................................................128

Adding Networks for SNMP/HTTP Scanning............................................................ 128

Adding Credentials for SNMP/HTTP Scanning......................................................... 129

Defining a SNMP/HTTP Scan Set................................................................................ 130

Running a Scan Set........................................................................................................ 131

What Next?...................................................................................................................... 133

Enabling Cisco Discovery Protocol (CDP) .......................................................................... 134

Assigning Devices to AWMS from APs/Devices > New Page ....................................... 134

Manually Adding Individual Devices .................................................................................. 136

Adding Devices with the Device Setup > Add Page ................................................ 136

Adding Multiple Devices from a CSV File................................................................... 139

Adding Universal Devices............................................................................................. 140

Assigning Devices to the Ignored Page .............................................................................141

Monitoring Devices........................................................................................................................ 142

Viewing Device Monitoring Statistics ................................................................................ 142

Understanding the APs/Devices > Monitor Pages for All Device Types ...................... 146

Monitoring Data Specific to Wireless Devices......................................................... 148

Dell PowerConnect W AirWave 7.1 | User Guide | 5

Monitoring Data Specific to Wired Devices (Routers and Switches)................... 153

Understanding the APs/Devices > Interfaces Page......................................................... 154

What Next?.............................................................................................................................. 155

Auditing Device Configuration .............................................................................................156

Using Device Folders (Optional) .......................................................................................... 157

Configuring and Managing Devices............................................................................................ 158

Moving a Device from Monitor Only to Manage Read/Write Mode.............................. 158

Configuring AP Settings ........................................................................................................159

Configuring Device Interfaces for Cisco Catalyst Switches ........................................... 165

Configuring Cisco Router and Switch Interface Settings................................................ 169

Individual Device Support and Firmware Upgrades ........................................................ 169

Troubleshooting a Newly Discovered Device with Down Status .......................................... 172

Chapter 6 Creating and Using Templates ......................................................................................175

Group Templates ............................................................................................................................175

Supported Device Templates ............................................................................................... 175

Template Variables ................................................................................................................176

Viewing and Adding Templates ...................................................................................................177

Configuring General Template Files and Variables .................................................................. 181

Configuring General Templates ...........................................................................................181

IOS Configuration File Template: ................................................................................. 182

Device Configuration File on APs/Devices > Audit Configuration Page ...............182

Using Template Syntax.......................................................................................................... 183

Using Directives to Eliminate Reporting of Configuration Mismatches ........................ 183

Ignore_and_do_not_push Command ......................................................................... 183

Push_and_exclude Command .....................................................................................183

Using Conditional Variables in Templates ......................................................................... 184

Using Substitution Variables in Templates ........................................................................184

Using AP-Specific Variables ................................................................................................185

Configuring Cisco IOS Templates ................................................................................................ 186

Applying Startup-config Files ............................................................................................... 186

WDS Settings in Templates .................................................................................................. 186

SCP Required Settings in Templates .................................................................................. 187

Supporting Multiple Radio Types via a Single IOS Template ......................................... 187

Configuring Single and Dual-Radio APs via a Single IOS Template ..............................188

Configuring Cisco Catalyst Switch Templates........................................................................... 188

Configuring Symbol Controller / HP WESM Templates............................................................ 188

Configuring a Global Template..................................................................................................... 191

Chapter 7 Using RAPIDS and Rogue Classification .....................................................................195

Overview Tab ..................................................................................................................................195

List..................................................................................................................................................... 197

Viewing Ignored Rogue Devices ......................................................................................... 201

Using RAPIDS Workflow to Process Rogue Devices....................................................... 201

RAPIDS Setup .................................................................................................................................202

Basic Configuration................................................................................................................ 202

Containment Options..............................................................................................................203

Additional Settings................................................................................................................. 204

RAPIDS Rules.................................................................................................................................. 204

Controller Classification with WMS Offload...................................................................... 205

Device OUI Score ................................................................................................................... 205

Rogue Device Threat Level................................................................................................... 206

Viewing and Configuring RAPIDS Rules............................................................................. 206

Deleting or Editing a Rules............................................................................................ 210

Recommended RAPIDS Rules.............................................................................................. 210

6 | Dell PowerConnect W AirWave 7.1 | User Guide

Using RAPIDS Rules with Additional AWMS Functions.................................................. 210

Score Override................................................................................................................................ 210

Audit Log ..........................................................................................................................................212

Additional Rogue Device Resources........................................................................................... 212

Additional Security-Related Topics .................................................................................... 212

Chapter 8 Performing Daily Administration in AWMS.................................................................213

Overview of Triggers and Alerts .......................................................................................... 213

Viewing Triggers..................................................................................................................... 213

Creating New Triggers ..........................................................................................................214

Setting Triggers for Devices......................................................................................... 216

Setting Triggers for Radios........................................................................................... 218

Setting Triggers for Discovery ..................................................................................... 220

Setting Triggers for Users............................................................................................. 221

Setting Triggers for RADIUS Authentication Issues ................................................ 222

Setting Triggers for IDS Events.................................................................................... 223

Setting Triggers for AWMS Health .............................................................................225

Delivering Triggered Alerts................................................................................................... 225

Viewing Alerts.........................................................................................................................226

Responding to Alerts.............................................................................................................. 227

Monitoring and Supporting WLAN Users................................................................................... 228

Overview of the Users Pages ............................................................................................... 228

Monitoring WLAN Users With the Users > Connected and Users > All Pages ........... 229

Supporting Guest WLAN Users With the Users > Guest Users Page ...........................231

Supporting Users on Thin AP Networks With the Users > Tags Page.......................... 233

Evaluating and Diagnosing User Status and Issues................................................................. 234

Evaluating User Status with the Users > User Detail Page............................................. 234

Using the Deauthenticate User Feature ............................................................................. 235

Evaluating User Status with the Users > Diagnostics Page ........................................... 235

Introduction and Overview of the Diagnostics Page ............................................... 235

Supporting AWMS Stations with the Master Console............................................................. 239

Adding a Managed AMP with the Master Console.......................................................... 239

Monitoring and Supporting AWMS with the Home Pages...................................................... 241

Monitoring AWMS with the Home > Overview Page....................................................... 241

Viewing and Updating License Information with the Home > License Page ...............245

Searching AWMS with the Home > Search Page ............................................................ 246

Accessing AWMS Documentation with the Home > Documentation Page ................ 247

Configuring Your Own User Information with the Home > User Info Page .................. 248

Monitoring and Supporting AWMS with the System Pages................................................... 249

Using the System > Status Page.......................................................................................... 251

Using the System > Event Logs Page.................................................................................. 252

Using the System > Configuration Change Jobs Page .................................................... 253

Using the System > Performance Page.............................................................................. 254

Upgrading AWMS ..........................................................................................................................256

Upgrade Instructions ............................................................................................................. 256

Upgrading Without Internet Access ...................................................................................256

Backing Up AWMS ........................................................................................................................256

Overview of Backups............................................................................................................. 256

Viewing and Downloading Backups ...................................................................................257

Running Backup on Demand ................................................................................................ 257

Restoring from a Backup....................................................................................................... 257

AWMS Failover............................................................................................................................... 258

Navigation Section of AWMS Failover....................................................................... 258

Adding Watched AWMS Stations ....................................................................................... 258

Dell PowerConnect W AirWave 7.1 | User Guide | 7

Chapter 9 Creating, Running, and Emailing Reports ....................................................................261

Overview of AWMS Reports......................................................................................................... 261

Reports > Definitions Page Overview .................................................................................261

Reports > Generated Page Overview ................................................................................. 263

Using Daily Reports........................................................................................................................ 264

Viewing Generated Reports ................................................................................................. 264

Using Custom Reports ...........................................................................................................265

Using the Capacity Planning Report ................................................................................... 266

Using the Configuration Audit Report .................................................................................267

Using the Device Summary Report ..................................................................................... 268

Using the Device Uptime Report.......................................................................................... 271

Using the IDS Events Report ................................................................................................ 272

Using the Inventory Report ................................................................................................... 273

Using the Memory and CPU Usage Report ........................................................................ 274

Using the Network Usage Report........................................................................................ 276

Using the New Rogue Devices Report ............................................................................... 277

Using the New Users Report ................................................................................................ 280

Using the PCI Compliance Report ....................................................................................... 281

Using the Port Usage Report................................................................................................ 282

Using the RADIUS Authentication Issues Report .............................................................284

Using the Rogue Containment Audit Report ......................................................................284

Using the User Session Report ............................................................................................285

Defining Reports ............................................................................................................................. 289

Emailing and Exporting Reports ................................................................................................... 292

Emailing Reports in General Email Applications ............................................................... 292

Emailing Reports to Smarthost............................................................................................. 292

Exporting Reports to XML or CSV ........................................................................................ 293

Transferring Reports Using FTP........................................................................................... 293

Chapter 10 Using the AWMS Helpdesk............................................................................................295

AWMS Helpdesk Overview ..........................................................................................................295

Monitoring Incidents with Helpdesk ........................................................................................... 296

Creating a New Incident with Helpdesk..................................................................................... 297

Creating New Snapshots or Incident Relationships................................................................. 298

Using the Helpdesk Tab with an Existing Remedy Server....................................................... 299

Appendix A Package Management for AWMS................................................................................303

Yum for AWMS ...............................................................................................................................303

Appendix B Third-Party Security Integration for AWMS ...............................................................305

Bluesocket Integration .................................................................................................................. 305

Bluesocket Configuration .............................................................................................305

ReefEdge Integration ..................................................................................................................... 305

ReefEdge Configuration ................................................................................................306

HP ProCurve 700wl Series Secure Access Controllers Integration ......................................306

Example Network Configuration .......................................................................................... 306

HP ProCurve 700wl Series Configuration........................................................................... 306

Appendix C Access Point Notes .........................................................................................................309

Resetting Cisco (VxWorks) Access Points................................................................................. 309

Connecting to the AP ............................................................................................................. 309

Determining the Boot-Block Version ..................................................................................310

Resetting the AP (for Boot-Block Versions from 1.02 to 11.06)....................................... 310

Resetting the AP (for Boot-Block Versions 11.07 and Higher)........................................ 310

8 | Dell PowerConnect W AirWave 7.1 | User Guide

Cisco IOS Dual Radio Template ...................................................................................................311

Speed Issues Related to Cisco IOS Firmware Upgrades......................................................... 312

AWMS Firmware Upgrade Process....................................................................................312

Appendix D Initiating a Support Connection.....................................................................................315

Network Requirements.................................................................................................................. 315

Procedure ........................................................................................................................................ 315

Appendix E Cisco Clean Access Integration (Perfigo) ...................................................................317

Prerequisites for Integrating AWMS with Cisco Clean Access............................................. 317

Adding AWMS as RADIUS Accounting Server......................................................................... 317

Configuring Data in Accounting Packets ...................................................................................317

Appendix F HP Insight Install Instructions for AWMS Servers ....................................................319

Appendix G Installing AWMS on VMware ESX (3i v. 3.5) ...............................................................321

Creating a New Virtual Machine to Run AWMS....................................................................... 321

Installing AWMS on the Virtual Machine................................................................................... 321

AWMS Post-Installation Issues on VMware............................................................................. 322

Appendix H Third-Party Copyright Information ................................................................................323

Packages .................................................................................................................................323

Net::IP:.............................................................................................................................. 323

Net-SNMP: ......................................................................................................................323

Crypt::DES perl module (used by Net::SNMP):.......................................................... 326

Perl-Net-IP: .....................................................................................................................327

Berkeley DB 1.85: ...........................................................................................................327

SWFObject v. 1.5:............................................................................................................ 328

mod_auth_tacacs - TACACS+ authentication module: ...........................................328

Dell PowerConnect W AirWave 7.1 | User Guide | 9

10 | Dell PowerConnect W AirWave 7.1 | User Guide

Preface

This preface provides an overview of this guide, a list of all documentation available for AWMS 7.1, including contact information for Dell, and includes the following sections:

 “Document Organization” on page11

 “Notice Icons” on page12

 “Contacting Support” on page12

Document Organization

This user guide includes instructions and examples of the graphical user interface (GUI) for installation, configuration, and daily operation of Dell PowerConnect W AirWave Wireless Management Suite. This includes wide deployment of wireless access points (APs), device administration, rogue detection and classification, wireless controller devices, security, reports, and additional features of AWMS.

Table 1 Document Organization and Purposes

Chapter Description

Chapter 1, “Introduction” Introduces and presents the AirWave Wireless Management Suite,

AWMS components, and general network functions.

Chapter 2, “Installing AWMS” Describes system and network requirements, Linux OS in

Chapter 3, “Configuring AWMS” Describes the primary and required configurations for startup and launch

Chapter 4, “Configuring and Using Device Groups in AWMS”

Chapter 5, “Discovering, Adding, a Devices”

Chapter 6, “Creating and Using Templates” Describes and illustrates the use of templates in group and global device

Chapter 7, “Using RAPIDS and Rogue Classification” Describes the RAPIDS module of AWMS, and enhanced rogue

Chapter 8, “Performing Daily Administration in AWMS”

Chapter 9, “Creating, Running, and Emailing Reports” Describes AWMS reports, scheduling and generatio

nd Managing

AWMS installation.

of AWMS, with frequently used optional configurations.

Describes configuration and deployment for group device profiles.

Describes how to discover and manage devices on the network.

nfiguration.

classification supported in AWMS.

Describes common daily operations and tools general user administration, the use of triggers and alerts, network monitoring, and backups.

distribution of reports from AWMS.

in AWMS, to include

stallation, and

n options, and

Chapter 10, “Using the AWMS Helpdesk” Describes how to use the AWMS Help

Appendix A, “Package Management for AWMS” Describes the Yum packaging management system, and provides

visories on alternative methods that may cause issues with AWMS.

Appendix B, “Third-Party Security Integration for AWMS”

Appendix C, “Access Point Notes” Provides guidelines and suggestions for

Dell PowerConnect W AirWave 7.1 | User Guide Preface | 11

Describes additional and optional security configurations in A

desk GUI and related functions.

WMS.

Access Point devices in AWMS.

Table 1 Document Organization and Purposes

Chapter Description

Appendix D, “Initiating a Support Connection” Provides instructions about how to create and use a support connection

between AWMS and AirWave Wireless Support.

Appendix E, “Cisco Clean Access Integration (Perfigo)”

Appendix F, “HP Insight Install Instructions for AWMS Servers”

Appendix G, “Installing AWMS on

3.5)”

Appendix H, “Third-Party Co

Index Provides extensive citation of and links to document topics, with

VMware ESX (3i v.

pyright Information” Presents multiple copyright statements from multiple equipment vendors

Provides instructions for integrating Cisco Clean Access within AWMS.

Provides instructions for installing HP Insig

Provides instructions for an alternative installation option on VMware ESX for AWMS.

that interoperate with AWMS.

emphasis on the AWMS GUI and tasks relating to AWMS installation and operation.

ht on AWMS servers.

Notice Icons

This document uses the following notice icons to emphasize advisories for certain actions, configurations, or concepts:

Note: Indicates helpful suggestions, pertinent information, and important things to remember.

Caution: Indicates a risk of damage to your hardware or loss of data

Warning: Indicates a risk of personal injury or death.

Contacting Support

Table 2 Support Web Sites

Web Site

 Main Site www.dell.com

 Support Site support.dell.com

12 | Preface Dell PowerConnect W AirWave 7.1 | User Guide

Chapter 1

Introduction

Thank you for choosing the Dell PowerConnect W AirWave Wireless Management Suite, or AWMS. AWMS makes it easy and efficient to manage your wireless network by combining industry-leading functionality with an intuitive user interface, enabling network administrators and helpdesk staff to support and control even the largest wireless networks in the world.

This User Guide provides instructions for the installation, configuration,

and operation of the AirWave Wireless

Management Suite. This chapter includes the following topics:

 “AWMS—A Unified Wireless Network Command Center” on page13

 “AWMS Navigation Basics” on page22

 “Integrating AWMS into the Network and Organizational Hierarchy” on page15

If you have any questions or comments,

please contact Dell support.

AWMS—A Unified Wireless Network Command Center

AWMS is the only network management software that offers you a single intelligent console from which to monitor, analyze, and configure wireless networks in automatic fashion. Whether your wireless network is simple or a large, complex, multi-vendor installation, AWMS manages it all.

The AirWave Wireless Management Suite supports hardware from leading wireless v Alcatel-Lucent, Aruba Networks, Avaya, Cisco (Aironet and WLC), Colubris Networks, Enterasys, Juniper Networks, LANCOM Systems, Meru, Nomadix, Nortel, ProCurve by HP, Proxim, Symbol, Trapeze, Tropos, and many others.

The components of the AirWave Wireless Management Suit

 The Dell PowerConnect W AirWave Management Platform (AMP) wireless network management software,

e are listed here, and detailed below:

including the Dell PowerConnect W Configuration feature that supports global configuration of Dell PowerConnect W controllers.

 VisualRF location and RF mapping software module

endors, including Dell,

 RAPIDS rogue access point detection software module

 Master Console and Failover tabs.

AirWave Management Platform™

The AirWave Management Platform (AMP) is the centerpiece of the Dell PowerConnect W AirWave wireless management solution, offering the following functions and benefits:

 Core network management functionality:

 Network discovery

 Configuration of APs & controllers

 Automated compliance audits

 Firmware distribution

 Monitoring of every device and user connected to the wireless network

 Real-time and historical trend reports

 Granular administrative access

Dell PowerConnect W AirWave 7.1 | User Guide Introduction | 13

 Role-based (for example, Administrator contrasted with Help Desk)

 Network segment (for example, "Retail Store" network contrasted with "Corporate HQ" network)

 Flexible device support

 Thin, thick, mesh and WiMAX network architecture

 Multi-vendor support

 Current and legacy hardware support

Dell PowerConnect W Configuration

AWMS supports global configuration of ArubaOS (AOS). AOS is the operating system, software suite, and application engine that operates Dell PowerConnect W mobility and centralizes control over the entire mobile environment. The AOS Wizards, the AOS command-line interface (CLI), and the AOS WebUI have been the primary means by which to configure and deploy AOS. For a complete description of AOS, refer to the ArubaOS User Guide.

AWMS consolidates ArubaOS configuration and pushes globa

l Dell PowerConnect W configurations from

within AWMS.

Two pages in AWMS support Dell PowerConn

 Device Setup > Dell PowerConnect W Configuration

 Groups > Dell PowerConnect W Config

AWMS also introduces new settings and functionality on ad

ect W Configuration:

ditional pages in support of Dell PowerConnect W

Configuration. For additional information that includes a comprehensive inventory of all pages and settings that support Dell PowerConnect W Configuration, refer to the Dell PowerConnect W AirWave Wireless Management Suite Configuration Guide.

VisualRF™

VisualRF is a powerful tool for monitoring and managing Radio Frequency (RF) dynamics within your wireless network, to include the following functions and benefits:

 Accurate location information for all wireless users and devices

 Up-to-date heat maps and channel maps for RF diagnostics

 Adjusts for building materials.

 Supports multiple antenna types.

 Floor plan, building, and campus views

 Visual display of errors and alerts

 Easy import of existing floor plans and building maps

RAPIDS™

RAPIDS is a powerful and easy-to-use tool for monitoring and managing security on your wireless network, to include the following features and benefits:

 Automatic detection of unauthorized wireless devices

 Rogue device classification that supports multiple methods of rogue detection

 Wireless detection:

 Uses authorized wireless APs to report other devices within range.

 Calculates and displays rogue location on VisualRF map.

 Wired network detection:

 Discovers Rogue APs located beyond the range of authorized APs/sensors.

14 | Introduction Dell PowerConnect W AirWave 7.1 | User Guide

 Queries routers and switches.

 Ranks devices according to the likelihood they are rogues.

 Multiple tests to eliminate false positive results.

 Provides rogue discovery that identifies the switch and port to which a rogue device is connected.

Master Console and Failover

The AWMS Master Console and Failover tools enable network-wide information in easy-to-understand presentation, to entail operational information and high-availability for failover scenarios. The benefits of these tools include the following:

 Provides network-wide visibility, even when the WLAN grows to 50,000+ devices.

 Executive Portal allows executives to view high-level usage and performance data.

 Aggregated Alerts

 Failover

 Many-to-one failover

 One-to-one failover

The Master Console and Failover servers can be configured with a Devic

e Down trigger that generates an alert if

communication is lost. In addition to generating an alert, the Master Console or Failover server can also send email or NMS notifications about the event. See “Using Triggers and Alerts” on page232.

Integrating AWMS into the Network and Organizational Hierarchy

AWMS generally resides in the NOC and communicates with various components of your WLAN infrastructure. In basic deployments, AWMS communicates solely with indoor wireless access points and WLAN controllers over the wired network. In more complex deployments AWMS seamlessly integrates and communicates with authentication servers, accounting servers, TACACS+ servers, routers, switches, network management servers, wireless IDS solutions, help systems, indoor wireless access points, mesh devices, and WiMAX devices.

AWMS has the flexibility to manage devices on local net Address Translation (NAT). AWMS communicates over-the-air or over-the-wire utilizing a variety of protocols.

The power, performance, and usa

bility of the AWMS solution become more apparent when considering the

diverse components within a Wireless LAN. Table 3 itemizes such network components, as an example.

Table 3 Components of a Wireless LAN

Component Description

Autonomous AP Standalone device which performs radio and authentication functions

Thin AP Radio-only device coupled with WLAN controller to perform authentication

works, remote networks, and networks using Network

WLAN controller Used in conjunction with thin APs to coordinate authentication and roaming

NMS Network Management Systems and Event Correlatio

RADIUS Authentication RADIUS Authentication servers (Funk

RADIUS Accounting AWMS itself serves as a RADIUS accounting client

Wireless Gateways Provide HTML redirect and/or wireless VPNs

TACACS+ Used to authenticated AWMS administrative user

Routers/Switches Provide AWMS with data for user information and AP and Rogue discovery

Help Desk Systems Remedy EPICOR

Dell PowerConnect W AirWave 7.1 | User Guide Introduction | 15

, FreeRADIUS, ACS, or IAS)

n (OpenView, Tivoli, and so forth)

Table 3 Components of a Wireless LAN

Component Description

Rogue APs Unauthorized APs not registered in the AWMS database of managed APs

The flexibility of AWMS enables it to integrate seamlessly into your business hierarchy as well as your network topology. AWMS facilitates various administrative roles to match each individual user's role and responsibility.

Further flexibility and administrative power in

 A Help Desk user may be given read-only access to monitoring data without being permitted to make

clude the following benefits:

configuration changes.

 A U.S.-based network engineer may be given read-write access to manage device configurations in North

America, but not to control devices in the rest of the world.

 A security auditor may be given read-write access to configure security policies across the entire WLAN.

 NOC personnel may be give read-only access to monitoring all devices from the Master Console.

16 | Introduction Dell PowerConnect W AirWave 7.1 | User Guide

Chapter 2

Installing AWMS

This chapter contains information and procedures for installing and launching the AirWave Wireless Management Suite (AWMS), and includes the following topics:

 “AWMS Hardware Requirements and Installation Media” on page17

 “Installing Linux CentOS 5 (Phase 1)” on page17

 “Installing AWMS Software (Phase 2)” on page18

 “Configuring and Mapping Port Usage for AWMS” on page21

 “AWMS Navigation Basics” on page22

 “Getting Started with AWMS” on page29

Note: AWMS does not support downgrading to older versions. Significant data could be lost or compromised in such a downgrade. In unusual circumstances requiring that you return to an earlier version of AWMS, we recommend you perform a fresh installation of the earlier AWMS version, and then restore data from a pre-upgrade backup.

AWMS Hardware Requirements and Installation Media

The AWMS installation CD includes all software (including the Linux OS) required to complete the installation of the AirWave Wireless Management Suite. AWMS supports any hardware that is Red Hat Enterprise Linux 5 certified. By default, all installs are based on a 64-bit operating system.

AWMS hardware requirements vary by version. As additio

nal features are added to AWMS, increased hardware

resources become necessary. For the most recent hardware requirements, download the Dell PowerConnect W Airwave Hardware Sizing Guide from http://support.dell.com/manuals.

Installing Linux CentOS 5 (Phase 1)

Perform the following steps to install the Linux CentOS 5 operating system. The Linux installation is a prerequisite to installing AWMS on the network management system.

Caution: This procedure erases the hard drive(s) on the server

1. Insert the AWMS installation CD-ROM into the dr

2. If this is a new installation of

Note: When you press Enter, all existing data on the hard drive is erased.

the AWMS software, type install and press Enter.

ive and boot the server.

To configure the partitions manually, type expe

Dell PowerConnect W AirWave 7.1 | User Guide Installing AWMS | 17

rt and press Enter.

The following message appears on the screen.

Welcome to AWMS Installer Phase I

- To install a new AMP, type install <ENTER>. WARNING: This will ERASE all data on your hard drive.

- To install AWMS and manually configure hard drive settings, type expert <ENTER>.

boot:

AWMS is intended to operate as a soft appliance. Other applications should not run on the same installation. Additionally, local shell users can access data on AWMS, so it is important to restrict access to the shell only to authorized users.

You can create sudo users in place of root for companies that don't allow root logins.

1. Allow the installation process to continue in automatic fash

ion. Installing the CentOS software (Phase I) takes 10 to 20 minutes to complete. This process formats the hard drive and launches Anaconda to install all necessary packages. Anaconda gauges the progress of the installation.

Upon completion, the system automatically reboots

and ejects the installation CD.

2. Remove the CD from the drive and store in a safe location.

Installing AWMS Software (Phase 2)

Getting Started

After the reboot, the GRUB screen appears.

1. Press En

2. When the kernel is loaded, log into the server using the following credentials:

 login = root

 password = admin

3. Start the AWMS software installation script

Type

Step 1: Configuring Date and Time, Checking for Prior Installations

ter or wait six seconds, and the system automatically loads the smp kernel.

by executing the ./amp-install command.

./amp-install at the command prompt and press Enter to execute the script.

Date and Time

The following message appears, and this step ensures the proper date and time are set on the server.

------------------------ Date and Time Configuration -----------------Current Time: Fri Nov 21 09:18:12 PST 2008

1) Change Date and Time

2) Change Time Zone

0) Finish

Ensure that you enter the accurate date and time during this process. Errors will arise later in the installation if the specified date varies significantly from the actual date.

1. Select 1 to set the dat message menu above.

18 | Installing AWMS Dell PowerConnect W AirWave 7.1 | User Guide

e and select 2 to set the time zone. Press Enter after each configuration to return to the

Caution: Changing these settings after the installation can cause a loss of graphical data, and you should avoid delayed configuration.

2. Press 1 to complete the configuration of date and time information, and to continue to the next step.

Previous AWMS Installations

The following message appears after date and time are set.

Welcome to AWMS Installer Phase 2 STEP 1: Checking for previous AWMS installations

If a previous version of AWMS software is not discovered, the installation program automatically proceeds to

“Step 2: Installing AWMS Software, Including AWMS” on page 19. If a previous version of the software is

discovered, the following message appears on the screen.

The installation program discovered a previous version of the software. Would you like to reinstall AWMS? This will erase AWMS's database. Reinstall (y/n)?

1. Type y and press Enter to proceed.

Caution: This action erases the current database, including all historical information. To ensure that the AWMS database is backed up prior to reinstallation, answer `n` at the prompt above and contact your Value Added Reseller or directly contact Dell support.

Step 2: Installing AWMS Software, Including AWMS

The following message appears while AWMS software is transferred and compiled.

STEP 2: Installing AWMS software This will take a few minutes. Press Alt-F9 to see detailed messages. Press Alt-F1 return to this screen.

This step requires no user input, but you have the option of monitoring progress in more detail should you wish to do so:

 To view detailed output from the AWMS software installer, press Alt-F9 or Ctrl-Alt-F9.

 Pressing Alt-F1 or Ctrl-Alt-F1 returns you to the main console.

Step 3: Checking the AWMS Installation

After the AWMS software installation is complete, the following message appears:

STEP 3: Checking AWMS installation Database is up. AWMS is running version: (version number)

This step requires no user input. Proceed to the next step as prompted to do so.

Step 4: Assigning an IP Address to the AWMS System

While the AWMS primary network interface accepts a DHCP address initially during installation,

AWMS does not function when launched

address. The following message appears:

unless a static IP is assigned. Complete these tasks to assign the static IP

Dell PowerConnect W AirWave 7.1 | User Guide Installing AWMS | 19

STEP 4: Assigning AWMS's address

AWMS must be configured with a static IP.

--------------- Primary Network Interface Configuration -------------

1) IP Address : xxx.xxx.xxx.xxx

2) Netmask : xxx.xxx.xxx.xxx

3) Gateway : xxx.xxx.xxx.xxx

4) Primary DNS : xxx.xxx.xxx.xxx

5) Secondary DNS: xxx.xxx.xxx.xxx

9) Commit Changes

0) Exit (discard changes)

If you want to configure a second network interface, please use AWMS's web interface, AWMS Setup --> Network Tab

1. Enter the network information.

Note: The Secondary DNS setting is an optional field.

2. Commit the changes by typing 9 and To discard the changes, type 0 and

pressing Enter.

press Enter.

Step 5: Naming the AWMS Network Administration System

Upon completion of the previous step, the following message appears.

STEP 5: Naming AWMS AWMS name is currently set to: New AWMS Please enter a name for your AWMS:

1. At the prompt, enter a name for your AWMS server and press Enter.

Step 6: Assigning a Host Name to the AWMS

Upon completion of the previous step, the following message appears on the screen.

STEP 6: Assigning AWMS's hostname Does AWMS have a valid DNS name on your network (y/n)?

1. If AWMS does not have a valid host name on the network, enter `n` at the prompt. The following message appears:

Generating SSL certificate for < IP Address >

2. If AWMS does have a valid host name on the network, enter `y` at the prompt. The following message appears:

Enter AWMS's DNS name:

3. Type the AWMS DNS name and press Enter. The following message appears:

Generating SSL certificate for < IP Address >

Proceed to the next step as the system prompts you.

20 | Installing AWMS Dell PowerConnect W AirWave 7.1 | User Guide

Step 7: Changing the Default Root Password

Upon completion of the prior step, the following message appears.

STEP 7: Changing default root password. You will now change the password for the 'root' shell user.

Changing password for user root. New Password:

1. Enter the new root password and press Enter. The Linux root password is similar to a Windows administrator password. The root user is a super user who has full access to all commands and directories on the computer.

Aruba recommends keeping this

password as secure as possible because it allows full access to the machine. This password is not often needed on a day-to-day basis, but is required to perform AWMS upgrades and advanced troubleshooting. If you lose this password, contact Dell support for instructions on resetting it.

Completing the Installation

Upon completion of all previous steps, the following message appears.

CONGRATULATIONS! AWMS is configured properly. To access AWMS web console, browse to https://<IP A Login with the following credentials: Username: admin Password: admin

ddress>

 To view the Phase 1 installation log file, type cat /root/install.log.

 To view the Phase 2 installation log file, type cat /tmp/AWMS-install.log.

 To access the AWMS GUI, enter the AWMS IP address in the address bar of any browser. The AWMS GUI

then prompts for your license key. If you are entering a dedicated Master Console or AWMS Failover license, refer to “Supporting AWMS Stations with the Master Console” on page 239 for additional information.

Configuring and Mapping Port Usage for AWMS

The following diagram itemizes the communication protocols and ports necessary for AWMS to communicate with wireless LAN infrastructure devices, including access points (APs), controllers, routers, switches, and RADIUS servers. Assign or adjust port usage on the network administration system as required to support these components.

Table 4 AWM

Port Ty pe Protocol Description

21 TCP FTP Configure devices and FW

22 TCP SSH Configure devices > APs or controllers

S Protocol and Port Chart

distribution

Dataflow Direction

> Legacy AP (Cisco 4800)

Device Type

22 TCP SSH Configure AWMS from CLI < Laptop or workstation

22 TCP VTUN Support connection (optional) > AirWave support home office

22 TCP SCP Transfer configuration files or FW < APs or controllers

23 TCP Te ln e t Configure devices > APs or controllers

23 TCP VTUN Support connection (Optional) > AirWave support home office

Dell PowerConnect W AirWave 7.1 | User Guide Installing AWMS | 21

Table 4 AWMS Protocol and Port Chart (Continued)

Port Ty pe Protocol Description

25 TCP SMTP Support email (optional) > AirWave support email server

49 UDP TACACS AWMS Administrative

uthentication

53 UDP DNS DNS lookup from AWMS > DNS Server

69 UDP TFTP Transfer configuration files or FW < APs or controllers

80 TCP HTTP Configure devices > Legacy APs

80 TCP HTTP Firmware upgrades < Colubris devices

80 TCP VTUN Support connection (optional) > AirWave support home office

161 UDP SNMP Get and Set operations > APs or controllers

162 UDP SNMP Traps from devices < APs or controllers

162 UDP SNMP Traps from AWMS > NMS

443 TCP HTTPS Web management < Laptop or workstation

443 TCP HTTPS WLSE polling > WLSE

443 TCP VTUN Support connection (optional) > AirWave support home office

Dataflow Direction

> Cisco TACACS+

Device Type

1701 TCP HTTPS AP and rogue discovery > WLSE

1741 TCP HTTP WLSE polling > WLSE

1813 UDP RADIUS Retrieve client authentication

1813 UDP RADIUS Outbound from AWMS to a

2002 TCP HTTPS Retrieve client authentication

5050 UDP RTLS Real Time Location Feed < Aruba thin APs

8211 UDP PAPI Real Time Feed < >

ICMP Ping Probe > APs or controllers

info

RADIUS administrator authentication

info

server for AWMS

< Accounting Server

< AP or controllers

> RADIUS server

> ACS

WLAN switches

AWMS Navigation Basics

Every AWMS page contains three basic sections, as follows:

 Status Section

 Navigation Section

 Activity Section

The AWMS pages also contain Help

links with GUI-specific help information and certain standard action

buttons. illustrates these sections.

22 | Installing AWMS Dell PowerConnect W AirWave 7.1 | User Guide

Status Section

The Status section provides a snapshot view of overall WLAN performance and provides direct links for immediate access to key system components. The Status section remains at the top of all pages in the AWMS and RAPIDS modules. AWMS includes the ability to customize the contents of the Status section from the Home > User Info page, to include support for both wireless and wired network components. Refer to

“Configuring Your Own User Inform

The table below describes these elements in further detail.

Table 5 Status Section Components of the AWMS Graphical User Interface (GUI)

Field Description

New Devices The number of wireless APs or wireless LAN controllers that have been discovered by AWMS but not yet

managed by network administrators. When you click this link, AWMS directs you to a page that displays a detailed list of devices awaiting authorization.

ation with the Home > User Info Page” on page248.

Up (Wired, W

ireless,

and combined)

Down (Wired, Wi

reless,

and combined)

Mismatched The total number of Mismatched devices. A device

Rogue The number of devices that have been classified by the RAPIDS rules engine above the threshold defined on

Users The number of wireless users currently associated to the wireless network via all the APs ma

Alerts Displays the number of non-acknowledged AWMS alerts generated by user

Severe Alerts (conditional)

Device Types to Include in Header Stats

The number of managed, authorized devices that are currently responding to AWMS requests. When you click this link, AWMS will direct you to a page that displays a detailed list of all Up devices.

The number of managed, authorized devices that are not currently responding to AWMS SNMP requests. When you click this link, AWMS will direct you to a page that displays a detailed list of all "Down" devices.

is considered mismatched when the desired

configuration in AWMS does not match the actual device configuration read from the device.

the Home > User Info page.

AWMS. When you click this link, AWMS directs you to a page that contains a list of users that are associated.

click this link, AWMS directs you to a page containing a detailed list of active alerts.

When triggers are given a severity of Critical, they generate Severe Alerts. When a Severe Alert exists, a new component appears at the right of the Status field in bold red font. Only users configured on the Home > User Info page to be enabled to view critical alerts can see Severe Alerts. The functionality of Severe Alerts is the same as that described above for Alerts. However, unlike Alerts, the Severe Alerts section is hidden if there are no Severe Alerts.

You can support statistics for any combination of

 Autonomous APs  Controllers  Routers/Switches  Thin APs  Universal Devices

Refer to

“Configuring Your Own User Information with the Home > User Info Page” on page 248.

the following device types:

-configured triggers. When you

naged by

Search Search performs partial string searches on a large number

version, radio serial number, device serial number, LAN MAC, radio MAC and apparent IP of all the APs as well as the client MAC, VPN user, LAN IP, VPN IP fields.

of fields including the notes, version, secondary

Navigation Section

The Navigation Section displays tabs for all main GUI pages within AWMS. The top bar is a static navigation bar containing tabs for the main components of AWMS, while the lower bar is context-sensitive and displays the submenus for the highlighted tab.

Dell PowerConnect W AirWave 7.1 | User Guide Installing AWMS | 23

Table 6 Components and Sub-Menus of the AWMS Navigation Screen

Main Tab Description Sub-Menus

Home The Home pages provide basic AWMS information including system

name, host name, IP address, current time, running time, and software version.

The Home page also provides a centr

al point for network status information and monitoring tools, giving graphical display of network activity.

The Home >

Overview page provides links to many of the most frequent

tools in AWMS. For additional information, refer to “Monitoring and Supporting AWMS

with the Home Pages” on page24

Helpdesk The Helpdesk pages

provide an interface for support and diagnostic tools.

For additional information refer to Chapter 10, “Using the AWMS

Helpdesk” on page295.

Groups The Groups pages provide information on the logical "groups" of devices

that have been established for efficient monitoring and configuration. For additional information, see Chapter 4, “Configuring and Using Device

Groups in AWMS” on page79.

NOTE: Some of

the focused sub-menus will not appear for all groups. Focused sub-menus are visible based on the device type field on the Groups > Basic page. This sub-menu is the first page to appear when adding or editing groups.

NOTE: Wh

en individual device configurations are specified, device-level

settings override the Group-level settings to which a device belongs.

 Overview  Search  Documentation  License  User Info

 Incidents  Setup

 List  Focused Sub-Menus

Monitor Basic Templates Security SSIDs AAA Servers Radio Dell PowerConnect W Config Cisco WLC Config PTMP/WiMAX Proxim Mesh Colubris MAC ACL Firmware Compare (Master Console

Only)

APs/Devices The APs/Devices pages provide detailed information about all authorized

APs and wireless LAN switches or controllers on the network, including all configuration and current monitoring data.

These pages interact with several additional pages in A

WMS. One chapter to emphasize the APs/Devices pages is Chapter 5, “Discovering,

Adding, and Managing Devices” on page127.

NOTE: Wh

en specified, device-level settings override the default Group-

level settings.

Users The Users p

ages provide detailed information about all client devices and users currently associated to the WLAN. For additional information, refer to “Monitoring and Supporting WLAN Users” on page22

24 | Installing AWMS Dell PowerConnect W AirWave 7.1 | User Guide

 List  New  Up  Down  Mismatched  Ignored  Focused Sub-Menus

Manage Audit Compliance Interfaces Containment Status

 Connected  All  Guest Users  User Detail  Diagnostics  Tags

Table 6 Components and Sub-Menus of the AWMS Navigation Screen (Continued)

Main Tab Description Sub-Menus

Reports The Reports pages list all the standard and custom reports generated by

AWMS. AWMS supports 13 reports in the AWMS module. For additional information, refer to Chapter 9, “Creating, Running, and Emailing Reports”

on page26

System The Sy

stem page provides information about AWMS operation and administration, including overall system status, the job scheduler, trigger/ alert administration, and so forth. For additional information, refer to

“Monitoring and Supporting AWMS with page24

Device Setup The Device Setup p

ages provide the ability to add, configure, and monitor

the System Pages” on

devices, to include setting AP discovery parameters, performing firmware management, defining VLANs, and so forth. For additional information, refer to “Enabling AWMS to Manage Your Devices” on page52.

AMP Setup The AM

P Setup pages provide all information relating to the configuration of AWMS itself and its connection to your network. This page entails several processes, configurations, or tools in AWMS. For additional information, start with Chapter 3, “Configuring AWMS” on page31.

NOTE: The AMP Setup pages

may not be visible, depending on the role

and license set in AWMS.

 Generated  Definition  Focused Sub-Menus  Details

 Status  Event Log  Triggers  Alerts  Configuration Change Jobs  Firmware Upgrade Jobs  Performance

 Discover  Add  Communication  Aruba Configuration  Upload Files

 General  Network  Users  Roles  Authentication  WLSE  ACS  NMS  RADIUS Accounting  PCI Compliance

RAPIDS The RAPIDS pages

points, including methods of discovery and lists of discovered and possible rogues. For additional information, refer to Chapter 7, “Using

RAPIDS and Rogue Classification” on page19

NOTE: The RAPIDS pages may not be visib license set in AWMS.

VisualRF VisualRF

pages provide graphical access to floor plans, client location,

and RF visualization for floors, buildings, and campuses that host your network. For additional information, refer to the VisualRF User Guide.

NOTE: V

isualRF may not be visible, depending on the role and license set

in AWMS.

provide all information relating to rogue access

le, depending on the role and

 Overview  Rogue APs  Setup  Rules  Score Override  Audit Log

 Overview  Floor Plans  Campus/Building  Setup  Import

Note: The AMP Setup tab varies with user role. The RAPIDS and VisualRF tabs appear based on the license entered on the Home > License page, and might not be visible on your AWMS view.

Activity Section

The Activity section displays all detailed configuration and monitoring information, and is where changes are implemented.

Dell PowerConnect W AirWave 7.1 | User Guide Installing AWMS | 25

Help Links in the GUI

The Help link is available on every page within AWMS. When clicked, this launches a PDF document with information describing the AWMS page that is currently displayed.

Note: Adobe Reader must be installed to view the settings and default values in the PDF help file.

Common List Settings

All of the lists in AWMS have some common options. All lists are paginated with a configurable number of items per page, as shown in Figure 1.

Figure 1 Example of Co

Clicking on the left most down arrow allows you to set down arrow is used to jump to a specific page in the list. Clicking it will bring up a drop down menu that allows you to select the exact page you would like to view, as shown in Figure 2.

Figure 2 C

ommon List Settings Choose Columns Illustration

mmon List Settings Configurable Attributes

how many rows appear on one page of the list. The next

The Cho which they are presented. To disable a column simply uncheck the checkbox. To reorder the columns, click and drag a specific row to the appropriate new position. When you are satisfied with the enabled columns and their order, click on the save button.

26 | Installing AWMS Dell PowerConnect W AirWave 7.1 | User Guide

ose Columns option allows you to configure the columns that are presented in the list and the order in

These settings are user specific. To reset them to the defaults click the Reset List Preferences button on the Home > User Info page.

Buttons and Icons

Standard buttons and icons are used consistently from screen to screen throughout the AWMS user pages and GUI, as itemized in the following table:

Table 7 Standard Buttons and Icons of the AWMS User Page

Buttons and Icons

Acknowledge Acknowledges and clears an AWMS alert.

Add Adds the object to both AWMS' database and the onscreen display list.

Add Folder Adds a new folder to hierarchically organize APs.

Alert Indicates an alert.

Apply Applies all "saved" configuration chang

Attach Attaches a snapshot of an AWMS screen to a Helpde

Audit Reads device configuration, compare to desired, and update status.

Bandwidth Displays current bandwidth for group.

Choose Chooses a new Helpdesk incident to

Create Creates a new Helpdesk incident.

Customize Ignores selected settings when calculating the configur

Appearance

Description

es to devices on the WLAN.

sk incident.

be the Current Incident.

ation status.

Delete Deletes an object from AWMS' database.

Down Indicates down devices and radios.

Drag and Drop Dragging and dropping objects with this icon changes the sequence of items in

relation to each other. Refer to “Using RAPIDS and Rogue Cla

page19

Duplicate Duplicates or makes a copy of the configur

Edit Edits the object properties.

Email Links to email reports.

Filter Filters rogue list by score and/or ad hoc status.

Google Earth Views device's location in Google Earth (requires plug-in).

Manage Manages the object properties.

Dell PowerConnect W AirWave 7.1 | User Guide Installing AWMS | 27

5 as one example of drag-and-drop.

ation of an AWMS object.

ssification” on

Table 7 Standard Buttons and Icons of the AWMS User Page (Continued)

Buttons and Icons

Mismatched Indicates mismatched device configuration, in which the most recent configuration

Monitor Indicates an access point is in “monitor only" mode.

Ignore Ignores specific device(s)

Import Updates a Group's desired settings to

New Devices Indicates new access

Poll Now Polls device (or controller) immediately, override group polling settings.

Preview Displays a preview of changes applicable to multiple groups.

Print Prints the report.

Reboot Reboots devices or AWMS.

Refresh Refreshes the display of flash graph

Relate Relates an AP, Group or Client to a Helpdesk incident.

Appearance

Description

in AWMS and the current configuration on a device are mismatched.

- devices selected with check boxes.

match current settings.

points and devices.

s when settings have changed.

Replace Hardware Confers configuration and history of one AP to a replacement device.

Revert Returns all configurable data on the screen to its original status.

Rogue Indicates a rogue access point.

Run Runs a new user-defined report.

Save Saves the information on the page in the AWMS database.

Save & Apply Saves changes to AWMS' database and apply all changes to devices.

Scan Scans for devices and rogues

Schedule Schedules a window for reports, device changes, or maintenance.

Search Searches AWMS for the specified name, MAC or IP address.

Set Time Range Sets the time range for flash graphs to the range

Up Indicates access points which are in the up status.

Update Firmware Applies a new firmware image to an AP/device.

User Indicates a user.

View Graph in New Window

Displays flash graphs in a new window.

using selected networks.

specified with the time-range bar.

VisualRF Links to VisualRF - real time visualization.

XML Links to export XHTML versions of reports.

a. Not all AWMS GUI components are itemized in graphic format in this table.

28 | Installing AWMS Dell PowerConnect W AirWave 7.1 | User Guide

Getting Started with AWMS

This topic describes how to perform an initial launch of the AWMS network management solution. This topic requires successful completion of installation, as described earlier in this chapter. This topic prepares the administrator for wider deployment and device support and operations once initial startup is complete.

Completing Initial Login

Use your browser to navigate to the static IP address assigned to the internal page of the AWMS. Once your session launches, the Authentication Dialog Box appears as shown in Figure 3.

Figure 3 Authentication Dialog Box

Perform these steps to complete the initial login.

1. Enter User name admi

2. Enter Password admi

3. Click OK

After successful authentication, y

Note: AWMS pages are protected via SSL.

Aruba recommends changing the default log

AWMS User Roles” on page 50 for additional information.

our browser launches the AWMS Home Overview page.

in and password on the AMP Setup > Users page. Refer to the procedure “Creating

Dell PowerConnect W AirWave 7.1 | User Guide Installing AWMS | 29

30 | Installing AWMS Dell PowerConnect W AirWave 7.1 | User Guide

+ 304 hidden pages

Dell PowerConnect W-Airwave 7.1 User Manual

Contents

Preface

Document Organization

Notice Icons

Contacting Support

Introduction

AWMS—A Unified Wireless Network Command Center

AirWave Management Platform™

Dell PowerConnect W Configuration

VisualRF™

RAPIDS™

Master Console and Failover

Integrating AWMS into the Network and Organizational Hierarchy

Installing AWMS

AWMS Hardware Requirements and Installation Media

Installing Linux CentOS 5 (Phase 1)

Installing AWMS Software (Phase 2)

Getting Started

Step 1: Configuring Date and Time, Checking for Prior Installations

Date and Time

Previous AWMS Installations

Step 2: Installing AWMS Software, Including AWMS

Step 3: Checking the AWMS Installation

Step 4: Assigning an IP Address to the AWMS System

Step 5: Naming the AWMS Network Administration System

Step 6: Assigning a Host Name to the AWMS

Step 7: Changing the Default Root Password

Completing the Installation

Configuring and Mapping Port Usage for AWMS

AWMS Navigation Basics

Status Section

Navigation Section

Activity Section

Help Links in the GUI

Common List Settings

Buttons and Icons

Getting Started with AWMS

Completing Initial Login