SETUP GUIDE
Model MTF
SETUP GUIDE
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your
computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells
you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
__________________
Information in this document is subject to change without notice.
© 2009 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
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registered trademarks and
Windows, Windows Vista,
Microsoft Corporation in the United States and/or other countries;
Association;
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and
names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
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September 2009 P/N P687X Rev. A01
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and
Windows Vista
is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license.
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Contents
Setting Up Your Studio One . . . . . . . . . . . . . 5
Before Setting Up Your Computer . . . . . . . . .5
Connect the Network Cable (Optional) . . . . .6
Connect the Power Cable . . . . . . . . . . . . . . . .7
Set Up the Wireless Keyboard and
Mouse (Optional) . . . . . . . . . . . . . . . . . . . . . . .7
Press the Power Button . . . . . . . . . . . . . . . . . 8
Windows Vista® Setup . . . . . . . . . . . . . . . . . .9
Connect to the Internet (Optional) . . . . . . . . .9
Using Your Studio One. . . . . . . . . . . . . . . . .12
Front View Features. . . . . . . . . . . . . . . . . . . .12
Left Side Features . . . . . . . . . . . . . . . . . . . . .14
Back Panel Features . . . . . . . . . . . . . . . . . .16
Locating the Service Tag . . . . . . . . . . . . . . . 17
Using the Optical Disc Drive. . . . . . . . . . . . . 17
Using the Touch Screen (Optional) . . . . . . .18
Software Features . . . . . . . . . . . . . . . . . . . . . 21
Solving Problems . . . . . . . . . . . . . . . . . . . . .23
Touch Screen Problems . . . . . . . . . . . . . . . .23
Wireless Keyboard or Mouse
Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Network Problems . . . . . . . . . . . . . . . . . . . . . 25
Power Problems. . . . . . . . . . . . . . . . . . . . . . . 26
Memory Problems . . . . . . . . . . . . . . . . . . . . . 27
Lockups and Software Problems . . . . . . . . .27
Using Support Tools. . . . . . . . . . . . . . . . . . .30
Dell Support Center . . . . . . . . . . . . . . . . . . . .30
Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . .30
System Messages . . . . . . . . . . . . . . . . . . . . . 31
3
Contents
Hardware Troubleshooter . . . . . . . . . . . . . . . 32
Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . 33
System Recovery Options . . . . . . . . . . . . . .35
System Restore . . . . . . . . . . . . . . . . . . . . . . .35
Dell Factory Image Restore . . . . . . . . . . . . .36
Operating System Reinstallation . . . . . . . . .38
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . .40
Technical Support and Customer
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
DellConnect . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Online Services . . . . . . . . . . . . . . . . . . . . . . . 41
Automated Order-Status Service. . . . . . . . . 42
Returning Items for Repair Under
Warranty or for Credit . . . . . . . . . . . . . . . . . . 42
Before You Call. . . . . . . . . . . . . . . . . . . . . . . .43
Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . 44
4
Finding More Information and
Resources . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Specifications . . . . . . . . . . . . . . . . . . . . . . .48
Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Macrovision Product Notice. . . . . . . . . . . . . 53
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Setting Up Your Studio One
This section provides information about setting
up your Studio One and connecting peripherals.
WARNING: Before you begin any of the
procedures in this section, read the
safety information that shipped with
your computer. For additional safety best
practices information, see the Regulatory
Compliance Homepage at www.dell.com/
regulatory_compliance.
Before Setting Up Your Computer
When positioning your computer, ensure that
you allow easy access to a power source,
controls and connections on the left side,
adequate ventilation, and a stable level surface
to place your computer.
Restricting airflow around your Studio
One may cause it to overheat. To prevent
overheating ensure that you leave a minimum
of 5.1 cm (2 inches) on all the sides. You should
never place your computer in an enclosed
space, such as a cabinet when it is powered on.
5
Setting Up Your Studio One
Connect the Network Cable (Optional)
6
A network connection is not required to
complete this computer setup, but if you have
an existing network or Internet connection
that uses a cable connection (such as a home
cable modem or Ethernet jack), you can connect
it now.
Use only an Ethernet cable (RJ45 connector).
Do not plug a telephone cable (RJ11 connector)
into the network connector.
To attach your computer to a network or
broadband device, connect one end of a
network cable to either a network port or a
broadband device. Connect the other end of the
network cable to the network adapter connector
on the back panel of your computer. A click
indicates that the network cable has been
securely attached.
Setting Up Your Studio One
Connect the Power Cable Set Up the Wireless Keyboard and
Mouse (Optional)
Your Studio One supports a special wireless
(non-Bluetooth) keyboard and mouse which are
optimized for use with your computer.
After installing the batteries the wireless
keyboard and mouse are synced and ready
to use. If you have a problem setting up your
wireless keyboard and mouse, see “Wireless
Keyboard or Mouse Problems” on page 24.
NOTE: The wireless keyboard and mouse
have special features which may not be
available on other devices that could be
used with your computer.
7
Setting Up Your Studio One
Press the Power Button
8
Setting Up Your Studio One
Windows Vista® Setup
Your Dell computer is pre configured with
Windows Vista. To set up Windows Vista for the
first time, follow the instructions on the screen.
These steps are mandatory and may take some
time to complete. The screens will take you
through several procedures including accepting
license agreements, setting preferences, and
setting up an Internet connection.
CAUTION: Do not interrupt the operating
system’s setup process. Doing so may
render your computer unusable.
Connect to the Internet (Optional)
NOTE: ISPs and ISP offerings vary by
country.
To connect to the Internet, you need an external
modem or network connection and an Internet
service provider (ISP). Your ISP will offer one
or more of the following Internet connection
options:
DSL connections that provide high-speed •
Internet access through your existing
telephone line or cellular telephone service.
With a DSL connection, you can access the
Internet and use your telephone on the same
line simultaneously.
Cable modem connections that provide •
high-speed Internet access through your
local cable TV line.
Satellite modem connections that provide •
high-speed Internet access through a
satellite television system.
9
Setting Up Your Studio One
Dial-• up connections that provide Internet
access through a telephone line. Dialup connections are considerably slower
than DSL and cable (or satellite) modem
connections. Your computer does not have
an integrated modem. An optional USB
modem must be used for dial-up service with
this computer.
Wireless LAN • connections that provide
Internet access using WiFi 802.11
technology. Wireless LAN support requires
optional internal components that may or
may not be installed in your computer based
on decisions made at the time of purchase.
NOTE: If an external USB modem or
WLAN adapter is not part of your original
order you can purchase one from the Dell
website at dell.com.
10
Setting Up a Wired Connection
If you are using a dial-up connection, connect •
the telephone line to the external USB modem
(optional) and to the telephone wall jack
before you set up your Internet connection.
If you are using a DSL or cable/satellite •
modem connection, contact your ISP or
cellular telephone service for setup
instructions.
To complete setting up your wired internet
connection, follow the instructions in “Setting
Up Your Internet Connection” on page 11.
Setting Up a Wireless Connection
NOTE: To set up your wireless router,
see the documentation that shipped with
your router.
Before you can use your wireless Internet
connection, you need to connect to your
wireless router. To set up your connection to a
wireless router:
Setting Up Your Studio One
Save and close any open files, and exit any 1.
open programs.
Click 2. Start → Connect To.
Follow the instructions on the screen to 3.
complete the setup.
Setting Up Your Internet Connection
If you do not have an ISP icon on your desktop
or if you want to set up an Internet connection
with a different ISP, perform the steps in the
following section.
NOTE: If you cannot connect to the Internet
but have successfully connected in the
past, the ISP might have a service outage.
Contact your ISP to check the service
status, or try connecting again later.
NOTE: Have your ISP information ready.
If you do not have an ISP, the Connect to
the Internet wizard can help you get one.
Save and close any open files, and exit any 1.
open programs.
Click 2. Start → Control Panel.
Under 3. Network and Internet, click Connect
to the Internet.
The Connect to the Internet window appears.
Click either 4. Broadband (PPPoE) or Dial-up,
depending on how you want to connect:
Choose • Broadband if you will use a DSL,
satellite modem, cable TV modem, or
Bluetooth® wireless technology connection.
Chose • Dial-up if you will use an optional USB
dial-up modem or ISDN.
NOTE: If you do not know which type of
connection to select, click Help me choose
or contact your ISP.
Follow the instructions on the screen and use
the setup information provided by your ISP to
complete the setup.
11
Using Your Studio One
Front View Features
1
2
3
7
12
1
Air vents — Internal fans create airflow
through the vents to prevent the computer
from overheating. The fans are turned on
automatically when the computer gets hot.
Fan noise is normal and does not indicate
a problem with the fan or the computer.
WARNING: Ensure that none of the
computer air vents are blocked.
Blocking the vents will cause serious
thermal problems.
2
Camera activity light (optional) —
4
Indicates if the camera is on or off.
5
6
Using Your Studio One
3
Camera/microphone (optional) — Built-in
camera and microphone array for video
capture, conferencing, and chat.
Speakers (2)
4
5
Optical drive — Plays or records only
standard-size (12 cm) CDs and DVDs. See
“Using the Optical Disc Drive” on page 17
for more information.
6
Optical drive eject control — Lights
up when the computer starts up and when
a disc is in the optical drive. To eject a disc
gently touch the control.
7
Computer stand — Use the stand to tilt the
display to your preferred angle. It can be
tilted up to 40°. The stand provides stability
to the computer; it is not a removable part.
WARNING: The computer stand
should remain installed at all times to
ensure maximum system stability.
NOTE: Your computer Service Tag/
Express Service Code is located on a
label under the display glass. To view
the Service Tag/Express Service Code
tilt the display by 40°. Use this code
when you access the Dell Support
website or contact technical support.
13
Using Your Studio One
Left Side Features
14
1
Media Card Reader — Provides
a fast and convenient way to view and
share digital photos, music, videos, and
documents stored on the following digital
1
2
3
4
memory cards:
Secure digital (• SD) memory card
Multi • Media Card (MMC)
Memory • Stick
Memory Stick PRO•
xD-• Picture Card (type - M and type - H)
Hi Speed-SD•
Hi Density • -SD
2
USB 2.0 connectors (2) — Connects
to USB devices, such as a mouse,
keyboard, printer, external drive, or
MP3 player.
5
6
Using Your Studio One
3
Headphone or line-out connector —
Connects to headphones.
NOTE: To connect to a powered
speaker or sound system, use the line
out connector on the back of your
computer.
4
Microphone or line-in connector —
Connects to a microphone for voice or to
an audio cable for audio.
5
Hard drive activity light — Turns on
when the computer reads or writes data.
A flashing light indicates hard drive
activity.
CAUTION: To avoid loss of data,
never turn off the computer while the
hard drive activity light is flashing.
6
Power button and light — Turns the
computer on or off when pressed. The
light in the center of this button indicates
the power state:
Solid amber — the computer is in sleep •
state
OR
the system board cannot start
initialization. There may be an issue
with either the system board or the
power supply.
Solid white — the computer is in •
power-on state.
Blinking amber — there is a •
power problem, a device may be
malfunctioning or incorrectly installed.
15
Using Your Studio One
4
1 32
Back Panel Features
1
USB 2.0 connectors (4) — Connects
to USB devices, such as a mouse,
keyboard, printer, external drive, or MP3
player.
16
2
Wireless sync button —
Reestablishes the connection between
your computer, mouse, and keyboard. To
use, press the sync button on the back
of your computer, then on the device that
you wish to reconnect.
NOTE: The wireless sync button is
functional only if you purchase a
wireless keyboard and mouse along
with your computer.
3
Network connector and light —
Connects your computer to a network
or broadband device. The network
activity light flashes when the computer
is transmitting or receiving data. A high
volume of network traffic may make this
light appear to be in a steady “on” state.
4
Line-out connector — Connects to
a powered speaker or sound system.
Using Your Studio One
Locating the Service Tag
1
1
Service Tag
Gently tilt the display upwards to reveal the
Service Tag.
Using the Optical Disc Drive
Insert the disc, with the label facing outwards
and gently push the disc into the slot. The drive
will automatically pull the disc in and begin
reading its content. To eject a disc from the
drive, gently touch the eject control.
17
Using Your Studio One
Using the Touch Screen (Optional)
The touch screen feature on your Studio One
converts your computer into an interactive
display.
Dell Touch Zone
To launch the Dell Touch Zone software click
Start →Dell Touch Zone.
You can access the following features in the
Dell Touch Zone software:
Picture Viewer • — View, organize, and edit
pictures.
Dell Touch Cam • — Capture home videos with
the built in web-cam. You can upload videos
to YouTube when connected to the Internet.
Notes Creator • — Create typed or
handwritten reminders. These notes will
appear on the bulletin board the next time
you access Dell Touch Zone.
18
Drum Zone • — Play a game to the music
on your computer or play synthesized
percussion instruments.
You Paint • — Draw, paint images, and edit
photographs using this software.
Games • — Play select Windows games using
touch.
Music • — Play music, create play lists, and
browse through your music files by album,
artist, or song title.
Internet Explorer • — Browse the Internet
using multi-touch technology. Touch a link
you want to follow or download.
Help • — Use the Help feature for more
information on how to use the touch screen.
A video highlighting the features of the touch
screen launches the first time your system
starts up.
NOTE: To view the video at a later time,
access it via Help or at support.dell.com.
Using Your Studio One
Touch Screen Gestures
NOTE: Some of these gestures may not
work outside the Dell Touch Zone software.
Zoom
Allows you to increase or decrease the
magnification of the screen content.
Pinch – Allows you to zoom in or zoom out
by moving two fingers apart or bringing them
closer together on the screen.
To zoom in
fingers apart to enlarge
the view of the active
window.
To zoom out
fingers close together to
reduce the view of the
active window.
: Move two
: Move two
Dwell
Allows you to access additional information by
simulating a right-click.
Press and hold a finger on
the touch screen, to open
context-sensitive menus.
Flick
Allows you to flip content forward or
backward based on the direction of the flick.
Move a finger quickly in
the desired direction to
flip through content in the
active window like pages
in a book. Flick also works
vertically when navigating
content such as images or
songs in a playlist.
19
Using Your Studio One
Scroll
Allows you to scroll through content. The
scroll features include:
Pan – Allows you to move the focus on the
selected object when the entire object is not
visible.
Move a finger in the
desired direction to pan
scroll the selected object.
Scroll Vertical – Allows you to scroll up or
scroll down on the active window.
Move a finger up or
down to activate vertical
scrolling.
20
Scroll Horizontal – Allows you to scroll left or
right on the active window.
Move a finger to the left or
right to activate scrolling
horizontally.
Rotate
Allows you to rotate the active content on the
screen.
Twist – Allows you to rotate active content in
90° increments using two fingers.
Keeping a finger or
thumb in place, move the
other finger in an arced
direction right or left. You
can also rotate the active
content by moving both
the fingers in a circular
motion.
Using Your Studio One
Software Features
NOTE: For more information about the
features described in this section, see the
Dell Technology Guide available on your
computer or on the Dell Support website at
support.dell.com.
Facial Recognition (Optional)
Your computer may have the FastAccess facial
recognition feature. This feature helps keep your Dell
computer secure by learning the unique appearance
of your face and uses this to verify your identity
to automatically supply login information when
you would normally enter this information yourself
(such as for logging into a Windows account or
into secure websites). For more information, click
Start → Programs→ FastAccess.
NOTE: This software feature is only
available if you have the optional camera.
Productivity and Communication
You can use your computer to create
presentations, brochures, greeting cards, fliers,
and spreadsheets. You can also edit and view
digital photographs and images. Check your
purchase order for software installed on your
computer.
After connecting to the Internet, you can access
websites, set up an e-mail account, upload and
download files, and so on.
Entertainment and Multimedia
You can use your computer to watch videos,
play games, create your own CDs, listen to
music and radio stations. Your optical drive may
support multiple disc media formats including
CDs, DVDs, and Blu-ray Discs (if the option is
selected at the time of purchase).
You can download or copy pictures and video
files from portable devices, such as digital
cameras and cell phones. Optional software
applications enable you to organize and create
music and video files that can be recorded to
disc, saved on portable products such as MP3
players and handheld entertainment devices.
21
Using Your Studio One
Customizing the Desktop
You can customize your desktop to change the
appearance, resolution, wallpaper, screensaver,
and so on by accessing the Personalize
appearance and sounds window.
To customize your desktop:
Right-click an open area of the desktop.1.
Click 2. Personalize, to open the Personalize
appearance and sounds window and learn
more about your customization options.
Customizing Energy Settings
You can change your energy settings by clicking
Start → Control Panel→ Power Options.
Windows Vista® provides three default power
options:
Balanced• — Delivers full performance when
you need it and saves power during periods
of inactivity.
22
Power saver• — Reduces system
performance and the amount of energy
consumed by your computer over its lifetime.
High performance• — Provides the highest
level of system performance on your
computer by adapting processor speed to
your activity.
Backing Up Your Data
It is recommended that you periodically back
up files and folders on your computer. To back
up files:
Click 1. Start → Control Panel→ System
and Maintenance→ Welcome Center→
Transfer files and settings.
Click 2. Back up files or Back up computer
Click3. Continue on the User Account Control
window and follow the instructions in the
Back up Files wizard.
Solving Problems
This section provides troubleshooting
information for your computer. If you cannot
solve your problem using the following
guidelines, see “Using Support Tools” on
page 30 or “Contacting Dell” on page 44.
Touch Screen Problems
Some or all multi-touch features are not
working —
Certain multi-touch features may be •
disabled. To enable multi-touch features,
click the Multi-touch settings icon in the
system tray.
Certain touch screen features may be •
disabled. To enable the touch screen
features, click Start → Control Panel→
Pen and Input Devices.
The multi-touch feature may not be •
supported by the application.
If the touch screen starts losing its
sensitivity — The touch screen may have
foreign particles (such as sticky notes) that are
blocking the touch sensors. To remove these
particles:
Turn off the computer.1.
Disconnect the power cord from the wall 2.
outlet.
CAUTION: Do not use water or a cleaning
liquid to wipe the touch screen.
Use a clean, lint-free cloth (can spray mild, 3.
non abrasive cleaner or water on cloth if
needed, but not on screen) and wipe the
surface and sides of the touch screen to
remove any dirt or fingerprints.
23
Solving Problems
Wireless Keyboard or Mouse Problems
If the mouse and keyboard stop communicating
with the computer — The batteries may not be
working or the keyboard and mouse have lost
their connection with the computer.
Check the batteries in the keyboard and •
mouse to ensure that they have enough
power and are installed correctly.
Re-establish a connection with the •
computer:
Press the wireless sync button at the back a.
of your computer and then the wireless
sync button on your keyboard.
Press the wireless sync button on the b.
computer again, and then the wireless
sync button on your mouse. The keyboard
and mouse should now be paired.
24
Solving Problems
Network Problems
Wireless Connections
The network activity light on the integrated
network connector lets you verify that your
connection is working and provides information
on the status:
Yellow — A good connection exists between •
a wireless network and the computer.
Off — The computer is not detecting a •
connection to the network.
If the network connection is lost — The
wireless router is offline or wireless has been
disabled on the computer.
Check your wireless router to ensure it is
powered on and connected to your data source
(cable modem or network hub). Re-establish
your connection to the wireless router:
Save and close any open files, and exit any 1.
open programs.
Click 2. Start → Connect To.
Follow the instructions on the screen to 3.
complete the setup.
Wired Connections
The link integrity light on the integrated network
connector lets you verify that your connection is
working and provides information on the status:
Green — A good connection exists between •
a 10/100 Mbps network and the computer.
Off — The computer is not detecting a •
physical connection to the network.
If the network connection is lost — The cable
is loose or damaged. Check the cable to ensure
it is plugged in and not damaged.
25
Solving Problems
Power Problems
If the power light is off — The computer is
either turned off or is not receiving power.
Reseat the power cable into both the •
power connector on the computer and the
electrical outlet.
If the computer is plugged into a power strip, •
ensure that the power strip is plugged into
an electrical outlet and that the power strip
is turned on. Also bypass power protection
devices, power strips, and power extension
cables to verify that the computer turns on
properly.
Ensure that the electrical outlet is working •
by testing it with another device, such as a
lamp.
Contact Dell (see “Contacting Dell” on •
page 44).
26
If the power light is white and the computer is
not responding —
Contact Dell (see “Contacting Dell” on page 44).
If the power light is steady amber —
The computer is in sleep state. Press a •
key on the keyboard, move the mouse, or
press the power button to resume normal
operation
The system board cannot start initialization. •
There may be an issue with either the system
board or power supply. For assistance,
contact Dell (see “Contacting Dell” on
page 44).
If the power light is blinking amber —
There is a power problem, a device may be
malfunctioning or incorrectly installed. For
assistance, contact Dell (see “Contacting Dell”
on page 44).
If you encounter interference that hinders
reception on your computer — An unwanted
signal is creating interference by interrupting or
Solving Problems
blocking other signals. Some possible causes of
interference are:
Power, keyboard, and mouse extension •
cables.
Too many devices connected to a power •
strip.
Multiple power strips connected to the same •
electrical outlet.
Memory Problems
If you receive an insufficient memory
message —
Save and close any open files and exit any •
open programs you are not using to see if
that resolves the problem.
See the software documentation for •
minimum memory requirements. For
assistance, contact Dell (see “Contacting
Dell” on page 44).
Run Dell Diagnostics (see “Dell Diagnostics” •
on page 33).
If you experience other memory problems —
Ensure that the memory you are using is •
supported by your computer. For more
information about the type of memory
supported by your computer, see
“Specifications” on page 48.
Run the Dell Diagnostics (see “Dell •
Diagnostics” on page 33).
Lockups and Software Problems
If the computer does not start up — Ensure
that the power cable is firmly connected to the
computer and to the electrical outlet.
A program stops responding —
End the program:
Press <Ctrl><Shift><Esc> simultaneously.1.
Click 2. Applications.
Click the program that is no longer 3.
responding
Click 4. End Task.
27
Solving Problems
If a program crashes repeatedly — Check the
software documentation. If necessary, uninstall
and then reinstall the program.
NOTE: Software usually includes
installation instructions in its
documentation or on CD.
If the computer stops responding or a solid blue
screen appears —
CAUTION: You might lose data if you are
unable to perform an operating system
shutdown.
If you are unable to get a response by pressing
a key on your keyboard or moving your mouse,
press and hold the power button for at least
8 to 10 seconds until the computer turns off.
Then restart your computer.
28
If a program is designed for an earlier
Microsoft® Windows® operating system —
Run the Program Compatibility Wizard. The
Program Compatibility Wizard configures a
program so that it runs in an environment
similar to non-Windows Vista operating system
environments.
Click 1. Start → Control Panel→
Programs→ Use an older program with this
version of Windows.
In the welcome screen, click 2. Next.
Follow the instructions on the screen.3.
If you have other software problems —
Back up your files immediately.•
Use a virus-scanning program to check the •
hard drive or CDs.
Save and close any open files or programs •
and shut down your computer through the
Start menu.
Check the software documentation or •
contact the software manufacturer for
troubleshooting information:
Ensure that the program is compatible –
with the operating system installed on
your computer.
Ensure that your computer meets the –
minimum hardware requirements needed
to run the software. See the software
documentation for information.
Ensure that the program is installed and –
configured properly.
Verify that the device drivers do not –
conflict with the program.
If necessary, uninstall and then reinstall –
the program.
Solving Problems
29
Using Support Tools
Dell Support Center
The Dell Support Center helps you find
the service, support, and system-specific
information you need. For more information
about Dell Support Center and available support
tools, click the Services tab at support.dell.com.
Click the icon in the taskbar to run the
application. The home page provides links to
access:
Self Help (Troubleshooting, Security, System •
Performance, Network/Internet, Backup/
Recovery, and Windows Vista®)
Alerts (technical support alerts relevant to •
your computer)
Assistance from Dell (Technical Support with •
DellConnect™, Customer Service, Training
30
and Tutorials, How-To Help with Dell on Call,
and Online Scan with PCCheckUp)
About Your System (System Documentation, •
Warranty Information, System Information,
Upgrades & Accessories)
The top of the Dell Support Center home page
displays your system’s model number along with
its service tag and express service code.
For more information about the Dell Support
Center, see the
on your computer or on the Dell Support website
at support.dell.com.
Dell Technology Guide
available
Beep Codes
Your computer might emit a series of beeps
during start-up if the monitor cannot display
errors or problems. The following repetitive
beep codes help you troubleshoot problems
with your computer.
Using Support Tools
NOTE: To replace parts see the Service
Manual on the Dell Support website at
support.dell.com.
One beep —
BIOS ROM checksum failure.
Possible motherboard failure
Contact Dell (see “Contacting Dell” on page 44).
Two beeps —
Remove the memory modules, reinstall •
one module and restart the computer. If
the computer starts normally, reinstall an
additional module. Continue until you have
identified a faulty module or reinstalled all
modules without an error.
If available, install memory modules of the •
same type in your computer.
If the problem persists, contact Dell (see •
“Contacting Dell” on page 44).
Three beeps —
Contact Dell (see “Contacting Dell” on page 44).
No RAM Detected
Possible motherboard failure
Four beeps —
Ensure that no special memory module/•
memory connector placement requirements
exist (see the Service Manual on the Dell
Support website at support.dell.com).
Verify that the memory modules you are •
installing are compatible with your computer.
If the problem persists, contact Dell (see •
“Contacting Dell” on page 44).
Five beeps —
Replace the battery.
RAM Read/Write failure
Real Time Clock Failure
System Messages
If your computer has an issue or error, it may
display a system message that will help you
identify the cause and action needed to resolve
the issue.
NOTE: If the message you received is not
listed in the following examples, see the
documentation for either the operating
system or the program that was running
31
Using Support Tools
when the message appeared. Alternatively
you could see the Service Manual on the
Dell Support website at support.dell.com
or see “Contacting Dell” on page 44 for
assistance.
Alert! Previous attempts at booting this system
have failed at checkpoint [nnnn]. For help
in resolving this problem, please note this
checkpoint and contact Dell Technical
Support — The computer failed to complete
the boot routine three consecutive times for the
same error. See “Contacting Dell” on page 44
for assistance.
CMOS checksum error — Possible motherboard
failure or RTC battery low. Replace the
battery. See “Contacting Dell” on page 44 for
assistance.
CPU fan failure — CPU fan has failed. See
“Contacting Dell” on page 44 for assistance.
Hard-disk drive failure — Possible hard disk
drive failure during HDD POST. See “Contacting
Dell” on page 44 for assistance.
32
Hard-disk drive read failure — Possible hard
disk drive failure during HDD boot test. See
“Contacting Dell” on page 44 for assistance.
No timer tick interrupt — A chip on the system
board might be malfunctioning or there may be a
system board failure. See “Contacting Dell” on
page 44 for assistance.
USB over current error — Disconnect the USB
device. Your USB device needs more power for
it to function properly. Use an external power
source to connect the USB device, or if your
device has two USB cables, connect both of
them.
Hardware Troubleshooter
If a device is either not detected during
the operating system setup or is detected
but incorrectly configured, you can use the
Hardware Troubleshooter to resolve the
incompatibility.
To start the Hardware Troubleshooter:
Click 1. Start → Help and Support.
Using Support Tools
Type 2. hardware troubleshooter in
the search field and press <Enter> to start
the search.
In the search results, select the option that 3.
best describes the problem and follow the
remaining troubleshooting steps.
Dell Diagnostics
If you experience a problem with your
computer, perform the checks in “Lockups and
Software Problems” on page 27 and run the
Dell Diagnostics before you contact Dell for
technical assistance.
NOTE: Dell Diagnostics works only on Dell
computers.
NOTE: The
is optional and may not ship with your
computer.
Drivers and Utilities
media
See the System Setup section in the Service
Manual to review your computer’s configuration
information, and ensure that the device that
you want to test displays in the system setup
program and is active.
Start the Dell Diagnostics from your hard drive
or from the
Drivers and Utilities
media.
Starting Dell Diagnostics From Your
Hard Drive
The Dell Diagnostics is located on a hidden
diagnostic utility partition on your hard drive.
NOTE: If your computer cannot display a
screen image, see “Contacting Dell” on
page 44.
Ensure that the computer is connected to an 1.
electrical outlet that is known to be working
properly.
Turn on (or restart) your computer.2.
33
Using Support Tools
When the DELL3.
™
logo appears, press <F12>
immediately. Select Diagnostics from the
boot menu and press <Enter>.
NOTE: If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft® Windows®
desktop; then, shut down your computer
and try again.
NOTE: If you see a message stating that no
diagnostics utility partition has been found,
run the Dell Diagnostics from the
and Utilities
media.
Drivers
Press any key to start the Dell Diagnostics 4.
from the diagnostics utility partition on your
hard drive.
Starting Dell Diagnostics From the
Drivers and Utilities Media
Insert the1.
Shut down and restart the computer. 2.
When the DELL logo appears, press <F12>
immediately.
34
Drivers and Utilities
media.
NOTE: If you wait too long and the operating
system logo appears, continue to wait until
you see the Microsoft® Windows® desktop;
then, shut down your computer and try again.
NOTE: The next steps change the boot
sequence for one time only. On the next
start-up, the computer boots according to
the devices specified in the system setup
program.
When the boot device list appears, highlight 3.
CD/DVD/CD-RW and press <Enter>.
Select the 4. Boot from CD-ROM option from
the menu that appears and press <Enter>.
Type 5. 1 to start the CD menu and press
<Enter> to proceed.
Select 6. Run the 32 Bit Dell Diagnostics from
the numbered list. If multiple versions are
listed, select the version appropriate for your
computer.
When the Dell Diagnostics 7. Main Menu
appears, select the test you want to run.
System Recovery Options
You can restore your operating system in the
following ways:
System • Restore returns your computer to an
earlier operating state without affecting data
files. Use System Restore as the first solution
for restoring your operating system and
preserving data files.
Dell • Factory Image Restore returns your hard
drive to the operating state it was in when
you purchased the computer. Dell Factory
Image Restore procedures permanently
delete all data on the hard drive and remove
any programs installed after you received the
computer. Use Dell Factory Image Restore
only if System Restore did not resolve your
operating system problem.
If you received an Operating System media •
with your computer, you can use it to restore
your operating system. However, using the
Operating System media also deletes all
data on the hard drive. Use the disc only
if neither System Restore nor Dell Factory
Image Restore did not resolve your operating
system problem.
System Restore
The Windows operating systems provide
a System Restore option which allows
you to return your computer to an earlier
operating state (without affecting data files) if
changes to the hardware, software, or other
system settings have left the computer in an
undesirable operating state. Any changes that
System Restore makes to your computer are
completely reversible.
CAUTION: Make regular backups of your
data files. System Restore does not monitor
your data files or recover them.
35
System Recovery Options
NOTE: The procedures in this document
were written for the Windows default view,
so they may not apply if you set your Dell™
computer to the Windows Classic view.
Starting System Restore
Click 1. Start .
In the 2. Start Search box, type System
Restore and press <Enter>.
NOTE: The User Account Control window
may appear. If you are an administrator on
the computer, click Continue; otherwise,
contact your administrator to continue the
desired action.
Click 3. Next and follow the remaining prompts
on the screen.
In the event that System Restore did not resolve
the issue, you may undo the last system restore.
Undoing the Last System Restore
NOTE: Before you undo the last system
restore, save and close all open files and
exit any open programs. Do not alter, open,
36
or delete any files or programs until the
system restoration is complete.
Click 1. Start .
In the 2. Start Search box, type System
Restore and press <Enter>.
Click 3. Undo my last restoration and click
Next.
Dell Factory Image Restore
CAUTION: Using Dell Factory Image
Restore permanently deletes all data on
the hard drive and removes any programs
or drivers installed after you received
your computer. If possible, back up the
data before using these options. Use Dell
Factory Image Restore only if System
Restore did not resolve your operating
system problem.
NOTE: Dell Factory Image Restore may
not be available in certain countries or on
certain computers.
System Recovery Options
This option restores your hard drive to the
operating state it was in when you purchased
the computer. Any programs or files added
since you received your computer—including
data files—are permanently deleted from
the hard drive. Data files include documents,
spreadsheets, e-mail messages, digital photos,
music files, and so on. If possible, back up all
data before using Factory Image Restore.
Dell Factory Image Restore
Turn on the computer. When the Dell logo 1.
appears, press <F8> several times to access
the Vista Advanced Boot Options Window.
NOTE: If the operating system logo appears,
wait until you see the Microsoft® Windows®
desktop; then, shut down your computer and
try again.
Select 2. Repair Your Computer.
The 3. System Recovery Options window
appears.
Select a keyboard layout and click 4. Next.
To access the recovery options, log on as a 5.
local user. To access the command prompt,
type administrator in the User name
field, then click OK.
Click 6. Dell Factory Image Restore. The Dell
Factory Image Restore welcome screen
appears.
NOTE: Depending upon your configuration,
you may need to select Dell Factory Tools,
then Dell Factory Image Restore.
Click 7. Next. The Confirm Data Deletion
screen appears.
CAUTION: If you do not want to proceed
with Factory Image Restore, click Cancel.
Select the check box to confirm that you 8.
want to continue reformatting the hard drive
and restoring the system software to the
factory condition, then click Next.
The restore process begins and may take
five or more minutes to complete. A message
appears when the operating system and
37
System Recovery Options
factory-installed applications have been
restored to factory condition.
Click 9. Finish to reboot the system.
Operating System Reinstallation
Before You Begin
If you are considering reinstalling the Windows
operating system to correct a problem with a
newly installed driver, first try using Windows
Device Driver Rollback. If Device Driver
Rollback does not resolve the problem, then use
System Restore to return your operating system
to the operating state it was in before you
installed the new device driver. See “System
Restore” on page 35.
CAUTION: Before performing the
installation, back up all data files on your
hard drive. For conventional hard drive
configurations, the hard drive is the first
drive detected by the computer.
38
Use Operating System Reinstallation media only
as the last method to restore your operating
system.
To reinstall Windows, you need the following
items:
Operating System
• media
Dell•
Drivers and Utilities
NOTE: The Dell
contains drivers that were installed during
the assembly of the computer. Use the
Dell
Drivers and Utilities
required drivers. Depending on the region
from which you ordered your computer,
or whether you requested the media,
the Dell
Drivers and Utilities
Operating System
your computer. Alternatively, you can also
use the Dell Factory Image Restore as it
contains all the drivers that are available
on your computer.
media
Drivers and Utilities
media to load any
media and
media may not ship with
media
System Recovery Options
Reinstalling Windows Vista
The reinstallation process can take 1 to 4 hours
to complete. After you reinstall the operating
system, you must also reinstall the device
drivers, virus protection program, and other
software.
Save and close any open files and exit any 1.
open programs.
Insert the 2.
Click 3. Exit if the Install Windows message
appears.
Restart the computer.4.
When the DELL logo appears, press <F12> 5.
immediately.
NOTE: If the operating system logo
appears, continue to wait until you see the
Microsoft® Windows® desktop; then, shut
down your computer and try again.
Operating System
media.
NOTE: The next steps change the boot
sequence for one time only. On the next
start-up, the computer boots according to
the devices specified in the system setup
program.
When the boot device list appears, highlight 6.
CD/DVD/CD-RW Drive and press <Enter>.
Press any key to 7. Boot from CD-ROM.
Follow the instructions on the screen to
complete the installation.
39
Getting Help
If you experience a problem with your computer,
you can complete the following steps to
diagnose and troubleshoot the problem:
See “Solving Problems” on page 1. 23 for
information and procedures that pertain to
the problem your computer is experiencing.
See “Dell Diagnostics” on page 2. 33 for
procedures on how to run Dell Diagnostics.
Fill out the “Diagnostic Checklist” on 3.
page 44.
Use Dell’s extensive suite of online services 4.
available at Dell Support (support.dell.com)
for help with installation and troubleshooting
procedures. See “Online Services” on
page 41 for a more extensive list of Dell
Support online.
If the preceding steps have not resolved the 5.
problem, see “Contacting Dell” on page 44.
40
NOTE: Call Dell Support from a telephone
near or at the computer so that the support
staff can assist you with any necessary
procedures.
NOTE: Dell’s Express Service Code system
may not be available in all countries.
When prompted by Dell’s automated telephone
system, enter your Express Service Code to
route the call directly to the proper support
personnel. If you do not have an Express
Service Code, open the Dell Accessories folder,
double-click the Express Service Code icon, and
follow the directions.
NOTE: Some of the following services
are not always available in all locations
outside the continental U.S. Call your local
Dell representative for information on
availability.
Getting Help
Technical Support and Customer Service
Dell’s support service is available to answer
your questions about Dell hardware. Our
support staff uses computer-based diagnostics
to provide fast, accurate answers.
To contact Dell’s support service, see
“Before You Call” on page 43 and then see the
contact information for your region or go to
support.dell.com.
DellConnect
DellConnect is a simple online access tool that
allows a Dell service and support associate to
access your computer through a broadband
connection, diagnose your problem and repair it
all under your supervision. For more information,
go to support.dell.com and click DellConnect.
Online Services
You can learn about Dell products and services
on the following websites:
www.dell.com•
www.dell.com/ap• (Asian/Pacific countries
only)
www.dell.com/jp• (Japan only)
www.euro.dell.com• (Europe only)
www.dell.com/la• (Latin American and
Caribbean countries)
www.dell.ca• (Canada only)
You can access Dell Support through the
following websites and e-mail addresses:
Dell Support websites
support.dell.com•
support.jp.dell.com• (Japan only)
support.euro.dell.com• (Europe only)
41
Getting Help
Dell Support e-mail addresses
mobile_support@us.dell.com•
support@us.dell.com•
la-techsupport@dell.com• (Latin America and
Caribbean countries only)
apsupport@dell.com• (Asian/Pacific
countries only)
Dell Marketing and Sales e-mail addresses
apmarketing@dell.com• (Asian/Pacific
countries only)
sales_canada@dell.com• (Canada only)
Anonymous file transfer protocol (FTP)
ftp.dell.com•
Log in as user: anonymous, and use your
e-mail address as your password.
Automated Order-Status Service
To check on the status of an order or if you have
a problem with your order, such as missing
part, wrong parts, or incorrect billing , contact
42
Dell (see “Contacting Dell” on page 44 or go to
support.dell.com).
NOTE: Have your invoice or packing slip
handy when you call.
Product Information
If you need information about additional
products available from Dell, or if you would like
to place an order, visit the Dell website at
www.dell.com. For the telephone number to call
for your region or to speak to a sales specialist,
see “Contacting Dell” on page 44.
Returning Items for Repair Under Warranty or for Credit
Prepare all items being returned, whether for
repair or credit, as follows:
Call Dell to obtain a Return Material 1.
Authorization Number, and write it clearly
and prominently on the outside of the box.
Getting Help
NOTE: For the telephone number to call
for your region, see “Contacting Dell” on
page 44.
Include a copy of the invoice and a letter 2.
describing the reason for the return.
Include a copy of the Diagnostics Checklist 3.
(see “Diagnostic Checklist” on page 44),
indicating the tests that you have run and
any error messages reported by the Dell
Diagnostics (see “Dell Diagnostics” on
page 33).
Include any accessories that belong with the 4.
item(s) being returned (power cables, software,
guides, and so on) if the return is for credit.
Pack the equipment to be returned in the 5.
original (or equivalent) packing materials.
NOTE: You are responsible for paying
shipping expenses. You are also
responsible for insuring any product
returned, and you assume the risk of loss
during shipment to Dell. Collect On Delivery
(C.O.D.) packages are not accepted.
NOTE: Returns that are missing any of the
preceding requirements will be refused at
Dell’s receiving dock and returned to you.
Before You Call
NOTE: Have your Express Service Code
ready when you call. The code helps Dell’s
automated-support telephone system direct
your call more efficiently. You may also be
asked for your Service Tag (located on a
label under the display glass. To view the
Service Tag tilt the display by 40°).
Remember to fill out the following Diagnostic
Checklist. If possible, turn on your computer
before you call Dell for assistance and call from
a telephone at or near the computer. You may be
asked to type some commands at the keyboard,
relay detailed information during operations, or
try other troubleshooting steps possible only at
the computer itself. Ensure that the computer
documentation is available.
43
Getting Help
Diagnostic Checklist
Name:•
Date:•
Address:•
Phone number:•
Service Tag/ Express Service Code (located •
on a label under the display glass. To view
the Service Tag tilt the display by 40°):
Return Material Authorization Number •
(if provided by Dell support technician):
Operating system and version:•
Devices:•
Expansion cards:•
Are you connected to a network? Yes /No•
Network, version, and network adapter:•
Programs and versions:•
See your operating system documentation
to determine the contents of the computer’s
start-up files. If the computer is connected to
44
a printer, print each file. Otherwise, record the
contents of each file before calling Dell.
Error message, beep code, or diagnostic •
code:
Description of problem and troubleshooting •
procedures you performed:
Contacting Dell
For customers in the United States, call
800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active
Internet connection, you can find contact
information on your purchase invoice,
packing slip, bill, or Dell product catalog.
Dell provides several online and telephonebased support and service options. Availability
varies by country and product, and some
services may not be available in your area.
To contact Dell for sales, technical support, or
customer service issues:
Visit 1. support.dell.com.
Verify your country or region in the 2. Choose
A Country/Region drop-down menu at the
bottom of the page.
Click 3. Contact Us on the left side of the page.
Select the appropriate service or support link 4.
based on your need.
Choose the method of contacting Dell that is 5.
convenient for you.
NOTE: For technical support fill out the
Diagnostic Checklist (see “Diagnostic
Checklist” on page 44) before you call Dell.
Getting Help
45
Finding More Information and Resources
If you need to: See:
reinstall your operating system. your operating system disc.
run a diagnostic program for your computer,
reinstall desktop system software, or update
drivers for your computer, and readme files.
learn more about your operating system,
maintaining peripherals, RAID, Internet,
Bluetooth®, networking, and e-mail.
upgrade your computer with new or additional
memory, or a new hard drive.
reinstall or replace a worn or defective part.
46
the
Drivers and Utilities
NOTE: Drivers and documentation updates
can be found on the Dell™ Support website
at support.dell.com.
the Dell Technology Guide available on your
computer or on the Dell Support website at
support.dell.com.
the Service Manual on the Dell Support website
at support.dell.com.
NOTE: In some countries, opening and
replacing parts of your computer may void
your warranty. Check your warranty and
return policies before working inside your
computer.
disc.
If you need to: See:
find safety best practices information for your
computer, review Warranty information, Terms
and Conditions (U.S. only), Safety instructions,
Regulatory information, Ergonomics
information, and End User License Agreement.
find your Service Tag/Express Service Code—
You must use the Service Tag to identify your
computer on support.dell.com or to contact
technical support.
find drivers and downloads.
access technical support and product help.
check on your order status for new purchases.
find solutions and answers to common
questions.
locate information for last-minute updates
about technical changes to your computer or
advanced technical-reference material for
technicians or experienced users.
the safety and regulatory documents that
shipped with your computer and also see the
Regulatory Compliance Homepage at
www.dell.com/regulatory_compliance.
under the display glass. To view the Service Tag
tilt the display by 40°.
the Dell™ Support website at
support.dell.com.
Finding More Information and Resources
47
Specifications
System model
Studio One 1909
This section provides information that you may
need when setting up, updating drivers for, and
upgrading your computer.
NOTE: Offerings may vary by region.
For more information regarding the
configuration of your computer, click
Start → Help and Support and select
the option to view information about your
computer.
48
Processor
Intel® Core™2 Duo
Intel Core2 Quad
Intel Celeron
Intel Celeron Dual-Core
Drives and devices
Drives One 3.5-inch internal
Wireless (optional) LAN, 802.11b/g,
Camera (optional) 1.3 mega pixel
®
hard-drive, one
slim-line slot-load
optical drive
802.11 a/b/g/n
Internal RF
Specications
Drives and devices
Available devices Serial ATA hard
drive, DVD and
CD-RW combo drive
(optional), DVD+/- RW
(optional), Blu-ray
Disc™ (optional),
microphone array,
and 7-in-1 Media Card
Reader.
Memory
Type Dual channel
800 MHz DDR2
Connectors Two
Capacities 512 MB, 1 GB, and
2 GB
Minimum 1 GB
Maximum 4 GB
Computer information
System chipset nVIDIA MCP7A
Data bus width 64 bits
Address bus width 32 bits
BIOS chip (NVRAM) 8 Mb
Memory speed 800 MHz
System bus
frequency
External connectors
Network adapter RJ45 connector
USB 2.0 Two side-panel and
1333-MHz data rate
(depending on your
processor)
four back-panel
connectors
49
Specications
External connectors
Audio Two side-panel
connectors for
microphone/line-in
and headphone/
line-out;
one back-panel
connector for
line-out
Audio
Type Integrated speakers
Power 4W x 2
Frequency response 150 Hz to 15 kHz
Video
Type nVIDIA MCP7A
LCD interface LVDS
50
Display
Type (active-matrix
TFT)
18.5 inches, 16:9,
WXGA
Maximum resolution 1366 x 768
Luminance 300 cd/m
Response time
5.0 ms
2
(typical)
Contrast ratio 1000:1
Tilt 0° to + 40°
Viewing angles Horizontal +/- 85°
Vertical +/- 80°
Physical
Approximate height
39.7 cm (15.6 inches)
(with stand)
Approximate width 56.1 cm (22.08
inches)
Specications
Physical
Approximate depth
(without cables or
stand)
Approximate depth
with touch screen
(without cables or
stand)
Approximate depth
(with stand installed)
Approximate weight
(with stand)
Approximate weight
with touch screen
(with stand)
8.21 cm (3.23 inches)
8.85 cm (3.48 inches)
19.25 cm (7.57
inches)
10.4 kg (22.92 lb)
10.3 kg (22.70 lb)
Power
Wattage 190 W
Voltage 100-240 VAC
Backup battery 3-V CR2032 lithium
coin cell
Computer environment
Temperature:
Operating 10c to 35° C (50° to
95° F)
Storage -40° to 65° C (-40° to
149° F)
Relative humidity 20% to 80%
(noncondensing)
51
Specications
Computer environment
Maximum Vibration:
Operating 0.26 Grms random
for 2 min in all
operational
orientations
Storage 2.2 Grms random for
15 mins
Maximum Shock:
Operating Half-Sine Pulse:
40G for 2ms with a
change in velocity of
20 in/s (51 cm/s)
Storage Half-Sine Pulse:
40G for 22 ms with a
change in velocity of
240 in/s (609 cm/s)
52
Computer environment
Altitude:
Operating -15.2 to 3048 m (-50 to
10,000 ft)
Storage -15.2 to 10,668 m (-50
to 35,000 ft)
Airborne containment
level
G2 or lower
as defined by
ISA-S71.04-1985
Appendix
The information in this document also applies to
the products listed below:
Dell•™ Studio One 1909
Dell•™ Studio One 19
Macrovision Product Notice
This product incorporates copyright protection
technology that is protected by method claims
of certain U.S. patents and other intellectual
property rights owned by Macrovision
Corporation and other rights owners. Use of
this copyright protection technology must be
authorized by Macrovision Corporation, and is
intended for home and other limited viewing
uses only unless otherwise authorized by
Macrovision Corporation. Reverse engineering
or disassembly is prohibited.
53
Index
A
airflow, allowing 5
audio 50
B
backups
creating 22
C
calling Dell 43
CDs, playing and creating 21
chipset 49
computer
weights and dimensions 50
computer capabilities 21
computer environment 51
computer information 49
54
computer, setting up 5
connect(ing)
optional network cable 6
using dial-up 10
via DSL 10
via WLAN 10
wireless keyboard 7
connectors
back view 14
contacting Dell online 44
customer service 41
customizing
your desktop 21
Index
D
DellConnect 41
Dell Diagnostics 33
Dell Factory Image Restore 35
Dell Support Center 30
Dell support website 47
Dell Technology Guide
for futher information 46
Dell Touch Zone 18
drivers and downloads 47
drives and devices 48
DVDs, playing and creating 21
E
email addresses
for technical support 42
energy
conserving 22
expansion bus 50
F
finding more information 46
flick 19
front-side connectors 12
FTP login, anonymous 42
G
gestures 19
H
hard drive activity light 15
hardware problems
diagnosing 33
Hardware Troubleshooter 32
headphone
front connector 15
55
Index
help
getting assistance and support 40
I
Internet connection 9
ISP
Internet Service Provider 9
L
line-in connector 15
M
media card reader 14
memory
minimum and maximum 49
memory problems
solving 27
Memory Stick reader 14
memory support 49
56
microphone connector 15
MMC 14
Multi Media Card reader 14
N
network connection
fixing 25
network connector
location 16
network speed
testing 25
P
physical specifications 50
ports and connectors 49
power button and light 15
power problems, solving 26
power specifications 51
problems, solving 23
Index
processor 48
products
information and purchasing 42
R
reinstalling Windows 35
resources, finding more 46
restoring factory image 36
S
SD card reader 14
setup, before you begin 5
shipping products
for return or repair 42
software features 21
software problems 27
solving problems 23
specifications 48
support email addresses 42
support sites
worldwide 41
system messages 31
system reinstall options 35
System Restore 35
T
technical support 41
touch screen 18
touch screen gestures
gestures
multi-touch gestures 19
U
USB 2.0
back connectors 14, 16
V
ventilation, ensuring 5
57
Index
W
warranty returns 42
Windows, reinstalling 35
Windows Vista
Program Compatibility Wizard 28
reinstalling 39
wireless mouse and keyboard
reconnecting 24
wireless network connection 25
wireless sync button 16
®
X
xD-Picture Card reader 14
58
0P687XA01
Printed in the U.S.A.
www.dell.com | support.dell.com
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