Dell P1917S, P2217WH, P2017H, P2217, P1917SWH User Manual

User’s Guide

Dell P1917S/P1917SWh/P2017H/P2217/
P2217Wh

Model No.: P1917S/P1917SWh/P2017H/P2217/P2217Wh

Regulatory model: P1917Sc/P1917Sf/P2017Hc/P2217c/P2217t

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better

use of your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of

data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury or death.

_________________________

Information in this document is subject to change without notice.
© 2016 Dell Inc. All rights reserved.

Reproduction of these materials in any manner whatsoever without the written permission
of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft
and Windows are either trademarks or registered trademarks of Microsoft. Corporation in
the United States and/or other countries, Intel is a registered trademark of Intel Corporation
in the U.S. and other countries; and ATI is a trademark of Advanced Micro Devices, Inc.
ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an
ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR
guidelines for energy efficiency.

Other trademarks and trade names may be used in this document to refer to either the
entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary
interest in trademarks and trade names other than its own.

2016 - 07 Rev. A02

Contents

About your monitor ................................................................ 5

Package contents ....................................................................................... 5

Product features ......................................................................................... 7

Identifying parts and controls ..................................................................8

Monitor specifications ............................................................................. 12

Universal serial bus (USB) interface ......................................................25

Plug and play capability ..........................................................................28

LCD monitor quality and pixel policy ...................................................28

Maintenance guidelines ..........................................................................28

Setting up the monitor .........................................................29

Attaching the stand ..................................................................................29

Connecting your monitor ......................................................................31

Organizing cables ....................................................................................33

Disconnecting the monitor stand .........................................................34

Wall mounting (optional) ........................................................................35

Operating your monitor ....................................................... 36

Power on the monitor .............................................................................36

Using the front panel controls ..............................................................36

Contents | 3

Using the on-screen display (OSD) menu ..........................................38

Setting up your monitor ..........................................................................54

Using the Tilt, Swivel, and Vertical Extension .....................................55

Troubleshooting .................................................................... 57

Self-test ......................................................................................................57

Built-in diagnostics ................................................................................. 60

Common problems .................................................................................61

Product-specific problems ....................................................................63

Universal serial bus (USB) specific problems ..................................... 64

Appendix .................................................................................65

FCC notices (U.S. Only) and other regulatory information .............65

Contacting Dell .........................................................................................65

4 | Contents

About your monitor

Package contents

Your monitor ships with the components shown below. Ensure that you have
received all the components and Contacting Dell if something is missing.

NOTE: Some items may be optional and may not ship with your monitor. Some

features or media may not be available in certain countries.

Monitor(P1917S/P1917SWh)

Monitor(P2017H/P2217/
P2217Wh)

Stand riser

About your monitor | 5

Stand base

Power cable (varies by
country)

VGA cable

DP Cable

USB 3.0 Upstream Cable
(Enables the USB Ports on
the Monitor)

6 | About your monitor

Drivers and Documentation

Dell™ P1917S Monitor

DellTM SE2417HG Monitor

YHVN1A01

P/N YHVN1 Rev. A01
P/N Q70G19C170012B

April 2016
Made in China

Contents:

• Device drivers

• Quick Setup Guide

• User's Guide

• Dell Display Manager

Software

©

Dell P1917S/P1917SWh

1

2

2

1

Drivers and Documentation

Dell™ P1917S Monitor

.

Contents:

d

• Device drivers
e

• Quick Setup Guide

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• User's Guide

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• Dell Display Manager

YHVN1A00

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Software

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P/N YHVN1 Rev. A00

0

2

P/N Q70G19C170012A

©

April 2016
Made in China

3

4

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Printed in China.
©2016 Dell Inc. All rights reserved.

2

USB

USB

6

7

VGA

VGA

DP

DP

www.dell.com/support/monitors

Q41G78S170054A
(DELL P/N:1KCKM rev.A00)

Drivers and

∞

Documentation media

21°

5°

Quick Setup Guide

∞

Drivers and Documentation

Dell™ P1917S Monitor

Contents:

• Device drivers

• Quick Setup Guide

• User's Guide

• Dell Display Manager

YHVN1A00

Software

.

d

e

v

r

e

s

e

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i

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P/N YHVN1 Rev. A00

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1

P/N Q70G19C170012A

0

2

©

April 2016
Made in China

Safety and Regulatory

∞

Information

Product features

The Dell P1917S/P1917SWh/P2017H/P2217/P2217Wh flat panel display has an active
matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD), and LED backlight. The
monitor features include:

P1917S/P1917SWh:48.0 cm (19.0 inch) viewable area display (measured

∞

diagonally). 1280 x 1024 resolution, plus full-screen support for lower
resolutions.

P2017H:49.5 cm (19.5 inch) viewable area display (measured diagonally). 1600 x

∞

900 resolution, plus full-screen support for lower resolutions.

P2217/P2217Wh:55.9 cm (22.0 inch) viewable area display (measured

∞

diagonally). 1680 x 1050 resolution, plus full-screen support for lower
resolutions.

Plug and play capability if supported by your system.

∞

VGA, HDMI and DisplayPort connectivity.

∞

Equipped with 1 USB upstream port and 2 USB2.0 / 2 USB3.0 downstream ports.

∞

On-Screen Display (OSD) adjustments for ease of set-up and screen

∞

optimization.
Software and documentation media includes an Information File (INF), Image

∞

Color Matching File (ICM), and product documentation.
Dell Display Manager Software (in the CD shipped with the monitor).

∞

Security-cable slot.

∞

Tilt,swivel,height and rotate adjustment capabilities.

∞

Removable stand and Video Electronics Standards Association (VESA™) 100 mm

∞

mounting holes for flexible mounting solutions.

0.3 W power consumption when in the sleep mode.

∞

Optimize eye comfort with a flicker-free screen and ComfortView feature which

∞

minimizes blue light emission.

About your monitor | 7

Identifying parts and controls

Front View

1

Front panel controls

Label Description

1 Function buttons (For more information, see Operating your monitor)
2 Power on/off button (with LED indicator)

NOTE: For displays with glossy bezels the user should consider the placement of

the display as the bezel may cause disturbing reflections from surrounding light
and bright surfaces.

2

8 | About your monitor

Back View

1
2

P1917S

Monitor Plano Panel /Moniteur écran plat /液晶顯示器

Modelo /N°de modelo /型號: P1917Sc

Entrade /Daya Tegangan:100-240V 50/60Hz,1.6A
輸入電源:交流電壓100-240伏特,1.6安培,50/60赫茲
Consumo de energía: xx.x Wh
Consumo de energía en modo de espera: x.x Wh

Удельная мощность рабочего режима - x.xxx Вт/см²
Потребляемая мощность изделием в режиме ожидания - x.xx Вт
Потребляемая мощность изделием в выключенном режиме - x.xx Вт

The equipment must be connected to an earthed mains socket-outlet.
L'appareil doit être branché sur une prise de courant munie d'une mise à la terre.

CAN ICES-3 (B)/NMB-3(B)

сделанный в Китай /Fabriqué en Chine /中國製造

デ

xxxxx

x

xxxxxx-xx

xxxxxxx-xxxxx

MSIP-REM-TPF-P1917Sc
제조자/신청인:TPV Electronics (Fujian) Co., Ltd.

080-200-3800

Q40G019N-700-52A

3

4
5

DELL P1917S

Flat Panel Monitor /液晶显示器

MODEL NO. /型号: P1917Sc

输入电源:

100-240V 50/60Hz,1.6A
www.dell.com Raheen Business Park Limerick Ireland

Made in China /中国制造

Date of Mfg/生产日期/生產日期: December. 2015

SVC Tag:

S/N: CN-12MWY-

xxxxxxx

64180-341-001L

Express Service

-A00
Code:
xxx xxx xxx x

Q40G019N-700-53A

6

Back View without monitor stand Back View with monitor stand

Label Description Use

1 VESA mounting holes (100 mm x 100

mm - behind attached VESA Cover)

2 Regulatory label Lists the regulatory approvals.
3 Stand release button Release stand from monitor.
4 Security lock slot Secures monitor with security

5 Barcode, serial number, and Service

Tag label

6 Dell Soundbar mounting slots Attaches the optional Dell Soundbar.

7 Cable management slot Use to organize cables by placing

Wall mount monitor using VESA­compatible wall mount kit (100 mm x
100 mm).

lock(sold separately).
Refer to this label if you need to

contact Dell for technical support.

NOTE: Please remove the plastic strip
covering the mounting slots before
affixing the Dell Soundbar.

them through the slot.

7

About your monitor | 9

Side View

1

Label Description Use

1 USB downstream port Connect your USB device.

NOTE: To use this port, you must connect the

USB cable (shipped with your monitor) to the
USB-upstream port on the monitor and to your
computer.

10 | About your monitor

Bottom View

CAN ICES-3 (B)/NMB-3(B)

XXXXXXX-XXXXX
MSIP-REM-TPV-SE2416Hc

6

1

Bottom view without monitor stand

Label Description Use

1 Power port Connect the power cable.
2 HDMI port Connect your computer with HDMI cable(optional).

3 DP port Connect your computer to the monitor using a DP

4 VGA port Connect your computer with VGA cable.

5 USB connector (x2

downstream, x1
upstream)

6 Stand lock feature To lock the stand to the monitor using a M3 x 6mm

2

3

4 5

cable.

Connect the USB cable that came with your monitor
to the computer. Once the cable is connected, you
can use the USB connectors on the rear side and
bottom side of the monitor.

screw (screw not included).

About your monitor | 11

Monitor specifications

Model P1917S/P1917SWh P2017H

Screen type Active matrix - TFT LCD
Panel type In-Plane Switching Technology
Viewable image
Diagonal

Horizontal, Active Area

Vertical, Active Area

Area

480.00 mm (19.00 in)

374.78 mm (14.76 in)

299.83 mm (11.80 in)

2

1123.70 cm

(174.17 in2)
Pixel pitch 0.293 mm x 0.293 mm 0.271 mm x 0.263 mm
Pixel per inch (PPI) 86 94
Viewing angle (vertical /

horizontal)

178° (vertical) typical

178° (horizontal) typical
Brightness 250 cd/m² (typical)
Contrast ratio 1000: 1 (typical)

4 Million: 1 (Dynamic)
Aspect ratio 5:4 16:9
Display screen coating Anti-glare with 3H hardness
Backlight White LED edgelight system
Response time 6 ms (gray to gray - fast mode)

8 ms (typical - normal mode)
Color depth 16.7 million colors
Color support 84% (CIE 1976), 72% (CIE 1931)
Built-in devices USB 3.0 super-speed hub (with 1x USB 3.0 upstream

port, 2x USB 3.0 downstream ports and 2x USB2.0

downstream ports)
Dell display manager

Yes
compatibility

Connectivity 1xDP (ver 1.2)

1xHDMI (ver 1.4)

1xVGA

1xUSB3.0 port - Upstream

2xUSB3.0 port - Side

2xUSB2.0 port - Bottom

494.11 mm (19.45 in)

433.92 mm (17.08 in)

236.34 mm (9.30 in)

1025.53 cm

2

(158.96 in2)

12 | About your monitor

Border width (edge of
monitor to active area)

16.9mm (Top)

15.4mm(Left/Right)

17.6mm(Bottom)

18.1mm (Top)

13.8mm(Left/Right)

18.8mm(Bottom)
Security Security lock slot (cable lock sold separately)
Adjustability Height adjustable stand (130mm)

Tilt (5°/21°)

Swivel (45°)

Pivot (90°)

About your monitor | 13

Model P2217/P2217Wh

Screen type Active matrix - TFT LCD
Panel type Twisted Nematic
Viewable image
Diagonal

Horizontal, Active Area

Vertical, Active Area

Area

558.68 mm (22.00 in)

473.76 mm (18.65 in)

296.10 mm (11.66 in)

2

1402.80 cm

(217.43 in2)
Pixel pitch 0.282 mm x 0.282 mm
Pixel per inch (PPI) 90
Viewing angle (vertical /

horizontal)

160° (vertical) typical

170° (horizontal) typical
Brightness 250 cd/m² (typical)
Contrast ratio 1000: 1 (typical)

4 Million: 1 (Dynamic)
Aspect ratio 16:10
Display screen coating Anti-glare with 3H hardness
Backlight White LED edgelight system
Response time 5 ms (black to white)
Color depth 16.7 million colors
Color Support 84% (CIE 1976), 72% (CIE 1931)
Built-in devices USB 3.0 super-speed hub (with 1x USB 3.0 upstream

port, 2x USB 3.0 downstream ports and 2x USB2.0

downstream ports)
Dell display manager

Yes
compatibility

Connectivity 1xDP (ver 1.2)

1xHDMI (ver 1.4)

1xVGA

1xUSB3.0 port - Upstream

2xUSB3.0 port - Side

2xUSB2.0 port - Bottom

14 | About your monitor

Border width (edge of
monitor to active area)

Security Security lock slot (cable lock sold separately)
Adjustability Height adjustable stand (130mm)

16.8mm (Top)

14.8mm(Left/Right)

17.5mm(Bottom)

Tilt (5°/21°)

Swivel (45°)

Pivot (90°)

Resolution specifications

Model P1917S/P1917SWh P2017H P2217/P2217Wh

Horizontal scan
range

Vertical scan
range

Maximum preset
resolution

30 kHz to 81 kHz
(automatic)

56 Hz to 76 Hz (automatic)

1280 x 1024 at 60 Hz1600 x 900 at 60 Hz 1680 x 1050 at 60

30 kHz to 83 kHz (automatic)

Hz

Supported video modes

Model P1917S/P1917SWh/P2017H/P2217/P2217Wh

Video display capabilities (VGA,
HDMI & DP playback )

480i, 480p, 576i, 576p, 720p, 1080i, 1080p

About your monitor | 15

Preset display modes

P1917S/P1917SWh

Display Mode Horizontal

Frequency

(kHz)

VESA, 720 x 400 31.5 70.1 28.3 -/+
VESA, 640 x 480 31.5 60.0 25.2 -/­VESA, 640 x 480 37.5 75.0 31.5 -/­VESA, 800 x 600 37.9 60.3 40.0 +/+

VESA, 800 x 600 46.9 75.0 49.5 +/+
VESA, 1024 x 768 48.4 60.0 65.0 -/­VESA, 1024 x 768 60.0 75.0 78.8 +/+
VESA, 1152 x 864 67.5 75.0 108.0 +/+

VESA, 1280 x 1024 64.0 60.0 108.0 +/+
VESA, 1280 x 1024 80.0 75.0 135.0 +/+

P2017H

Display Mode Horizontal

Frequency

(kHz)

VESA, 720 x 400 31.5 70.1 28.3 -/+

VESA, 640 x 480 31.5 60.0 25.2 -/-

VESA, 640 x 480 37.5 75.0 31.5 -/-

VESA, 800 x 600 37.9 60.3 40.0 +/+

VESA, 800 x 600 46.9 75.0 49.5 +/+
VESA, 1024 x 768 48.4 60.0 65.0 -/­VESA, 1024 x 768 60.0 75.0 78.8 +/+
VESA, 1152 x 864 67.5 75.0 108.0 +/+

VESA, 1600 x 900 60.0 60.0 108.0 +/+

Vertical

Frequency

(Hz)

Vertical

Frequency

(Hz)

Pixel Clock

(MHz)

Pixel Clock

(MHz)

Sync Polarity
(Horizontal /

Sync Polarity
(Horizontal /

Vertical)

Vertical)

16 | About your monitor

P2217/P2217Wh

Display Mode Horizontal

Frequency

(kHz)

VESA, 720 x 400 31.5 70.1 28.3 -/+

VESA, 640 x 480 31.5 60.0 25.2 -/-

VESA, 640 x 480 37.5 75.0 31.5 -/-

VESA, 800 x 600 37.9 60.3 40.0 +/+

VESA, 800 x 600 46.9 75.0 49.5 +/+
VESA, 1024 x 768 48.4 60.0 65.0 -/­VESA, 1024 x 768 60.0 75.0 78.8 +/+
VESA, 1152 x 864 67.5 75.0 108.0 +/+

VESA, 1280 x 1024 64.0 60.0 108.0 +/+
VESA, 1280 x 1024 80.0 75.0 135.0 +/+
VESA, 1680 x 1050 65.29 60.0 146.25 -/+

Vertical

Frequency

(Hz)

Pixel Clock

(MHz)

Sync Polarity
(Horizontal /

Electrical specifications

Model P1917S/P1917SWh/P2017H/P2217/P2217Wh

Video input signals

AC input voltage/frequency/
current

Inrush current

Analog RGB, 0.7 Volts +/-5%, positive polarity at 75

∞

ohm input impedance
HDMI 1.4, 600mV for each differential line,100 ohm

∞

input impedance per differential pair
DisplayPort 1.2**, 600mV for each differential line,

∞

100 ohm input impedance per differential pair

100 VAC to 240 VAC / 50 Hz or 60 Hz ± 3 Hz /

1.5A (typical)
120 V: 30 A (Max.) at 0°C (cold start)

∞

240 V: 60 A (Max.) at 0°C (cold start)

∞

Vertical)

About your monitor | 17

Physical characteristics

Model P1917S/P1917SWh P2017H P2217/P2217Wh

Signal cable type ∞Digital: detachable, HDMI, 19 pins.

Digital: detachable, DP, 20 pins.

∞

Analog: detachable, D-Sub, 15 pins

∞

Universal Serial Bus: USB, 9 pins

∞

Dimensions (with stand)

Height (extended) 499.3 mm (19.66 in) 468.8 mm (18.46 in) 497.4 mm (19.58 in)
Height

(compressed)
Width 405.6 mm (15.97 in) 461.5 mm (18.17 in) 503.4 mm (19.82 in)
Depth 180.0 mm (7.09 in) 180.0 mm (7.09 in) 180.0 mm (7.09 in)

Dimensions (without stand)

Height 334.3 mm (13.16 in) 273.2 mm (10.76 in) 330.4 mm (13.01 in)
Width 405.6 mm (15.97 in) 461.5 mm (18.17 in) 503.4 mm (19.82 in)
Depth 50.3 mm (1.98 in) 50.1 mm (1.97 in) 50.3 mm (1.98 in)

Stand dimensions

Height (extended) 400.8 mm (15.78 in) 400.8 mm (15.78 in) 400.8 mm (15.78 in)
Height

(compressed)
Width 242.6 mm (9.55 in) 242.6 mm (9.55 in) 242.6 mm (9.55 in)
Depth 180.0 mm (7.09 in) 180.0 mm (7.09 in) 180.0 mm (7.09 in)

Weight

Weight with
packaging

Weight with stand
assembly and
cables

Weight without
stand assembly
(no cables)

Weight of stand
assembly

Front-frame gloss 2 - 4 2 - 4 2 - 4

369.3 mm (14.54 in) 338.8 mm (13.34 in) 367.4 mm (14.46 in)

354.4 mm (13.95 in) 354.4 mm (13.95 in) 354.4 mm (13.95 in)

6.61 kg (14.57 lb) 6.13 kg (13.51 lb) 7.03 kg (15.49 lb)

5.13 kg (11.31 lb) 4.73 kg (10.42 lb) 5.33 kg (11.75 lb)

2.60 kg (5.73 lb) 2.40 kg (5.29 lb) 3.00 kg (6.61 lb)

2.10 kg (4.63 lb) 2.10 kg (4.63 lb) 2.10 kg (4.63 lb)

18 | About your monitor

Environmental characteristics

Model P1917S/

P1917SWh

Compliant Standards

Energy Saver feature for Energy Star certified Monitor
EPEAT Gold registered in the U.S. EPEAT registration varies by country.
See www.epeat.net for registration status by country.
TCO-certified display
BFR/PVC- Free monitor (excluding external cables)
Energy Gauge shows the energy level being consumed by the monitor in real time

Temperature

Operating 0°C to 40°C (32°F to 104°F)
Non-operating

Humidity

Operating 20% to 80% (non-condensing)
Non-operating

Altitude

Operating (maximum) 5,000 m (16,400 ft)
Non-operating

(maximum)

Thermal dissipation

Storage: -20°C to 60°C (-4°F to 140°F)

∞

Shipping: -20°C to 60°C (-4°F to 140°F)

∞

Storage: 10% to 90% (non-condensing)

∞

Shipping: 10% to 90% (non-condensing)

∞

12,192 m (40,000 ft)

129.7 BTU/

∞

hour(maximum)

47.8 BTU/

∞

hour(typical)

P2017H P2217/P2217Wh

133.1 BTU/

∞

hour(maximum)

44.4 BTU/

∞

hour(typical)

136.6 BTU/

∞

hour(maximum)

51.2 BTU/

∞

hour(typical)

Power management modes

If you have VESA's DPM™ compliance display card or software installed in your PC,
the monitor can automatically reduce its power consumption when not in use. This
is referred to as Power Save Mode*. If the computer detects input from the keyboard,
mouse or other input devices, the monitor automatically resumes functioning. The
following table shows the power consumption and signaling of this automatic power
saving feature.

* Zero power consumption in off mode can only be achieved by disconnecting the
main cable from the monitor.

About your monitor | 19

P1917S/P1917SWh

VESA

Modes

Normal
operation

Active-off
mode

Switch off - - - Off Less than 0.3 W

Horizontal

Sync

Active Active Active White 38 W (maximum)**

Inactive Inactive Blanked White

Vertical

Sync

Video Power

Indicator

(Glowing )

Power

Consumption

14 W (typical,without
USB load)

Less than 0.3 W

Energy Star Power Consumption

P

on

E

TEC

13.0 W

44.3 kWh

P2017H

VESA

Modes

Normal
operation

Active-off
mode

Switch off - - - Off Less than 0.3 W

Horizontal

Sync

Active Active Active White 39 W (maximum)**

Inactive Inactive Blanked White

Vertical

Sync

Video Power

Indicator

(Glowing )

Power

Consumption

13 W (typical,without
USB load)

Less than 0.3 W

Energy Star Power Consumption

P

on

E

TEC

12.0 W

42.3 kWh

P2217/P2217Wh

VESA

Modes

Normal
operation

Active-off
mode

Switch off - - - Off Less than 0.3 W

Horizontal

Sync

Active Active Active White 45 W (maximum)**

Inactive Inactive Blanked White

Vertical

Sync

Video Power

Indicator

(Glowing )

Power

Consumption

18 W (typical,
without USB load)

Less than 0.3 W

Energy Star Power Consumption

P

on

E

TEC

15.2 W

48.5 kWh

20 | About your monitor