Dell NX3330 User Manual
Dell Storage NX3330 Owner's Manual
Regulatory Model: E26S Series
Regulatory Type: E26S001
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other
trademarks may be trademarks of their respective owners.
2017 - 04
Rev. A01
Contents
1 About your system..........................................................................................................................................7
Front-panel features and indicators................................................................................................................................. 7
LCD panel......................................................................................................................................................................8
Back panel features and indicators.................................................................................................................................10
Diagnostic indicators.........................................................................................................................................................11
Hard drive indicator codes...............................................................................................................................................13
iDRAC Direct LED indicator codes..................................................................................................................................13
NIC indicator codes..........................................................................................................................................................15
Power supply unit indicator codes..................................................................................................................................15
Locating your system Service Tag..................................................................................................................................18
2 Documentation resources.............................................................................................................................19
3 Technical specications................................................................................................................................21
4 Initial system setup and conguration..........................................................................................................26
Setting up your system................................................................................................................................................... 26
iDRAC conguration........................................................................................................................................................26
Options to set up iDRAC IP address........................................................................................................................26
Log in to iDRAC.......................................................................................................................................................... 27
Options to install the operating system.........................................................................................................................27
Methods to download rmware and drivers...........................................................................................................27
Manage your system........................................................................................................................................................27
5 Pre-operating system management applications..........................................................................................29
Options to manage the pre-operating system applications........................................................................................29
System Setup...................................................................................................................................................................29
Viewing System Setup.............................................................................................................................................. 29
System Setup details.................................................................................................................................................29
System BIOS.............................................................................................................................................................. 30
iDRAC Settings utility................................................................................................................................................ 47
Device Settings.......................................................................................................................................................... 48
Dell Lifecycle Controller...................................................................................................................................................48
Embedded systems management............................................................................................................................48
Boot Manager...................................................................................................................................................................49
Viewing Boot Manager..............................................................................................................................................49
Boot Manager main menu........................................................................................................................................ 49
PXE boot...........................................................................................................................................................................49
6 Installing and removing system components................................................................................................50
Safety instructions...........................................................................................................................................................50
Before working inside your system.................................................................................................................................51
After working inside your system....................................................................................................................................51
Contents
3
Recommended tools.........................................................................................................................................................51
Front bezel (optional)......................................................................................................................................................52
Removing the optional front bezel...........................................................................................................................52
Installing front bezel...................................................................................................................................................52
Removing system cover..................................................................................................................................................53
Installing the system cover.............................................................................................................................................53
Inside system....................................................................................................................................................................54
Cooling shroud................................................................................................................................................................. 55
Removing the cooling shroud...................................................................................................................................56
Installing the cooling shroud.....................................................................................................................................56
System memory............................................................................................................................................................... 57
General memory module installation guidelines......................................................................................................58
Mode-specic guidelines.......................................................................................................................................... 59
Sample memory congurations................................................................................................................................60
Removing memory modules..................................................................................................................................... 62
Installing memory modules........................................................................................................................................63
Hard disk drives................................................................................................................................................................65
Removing 2.5 inch HDD blank..................................................................................................................................65
Installing 2.5 inch HDD blank....................................................................................................................................66
Removing hot-swappable HDD................................................................................................................................66
Installing hot-swappable HDD...................................................................................................................................67
Removing HDD from HDD carrier............................................................................................................................68
Installing HDD into HDD carrier................................................................................................................................68
Optical drive (optional)....................................................................................................................................................69
Removing optical drive..............................................................................................................................................69
Installing the optical drive..........................................................................................................................................70
Removing the slim optical drive blank......................................................................................................................71
Installing the slim optical drive blank.........................................................................................................................71
Cooling fans...................................................................................................................................................................... 72
Removing cooling fan................................................................................................................................................ 72
Installing cooling fan...................................................................................................................................................73
Expansion cards and expansion card riser.....................................................................................................................74
Expansion card installation guidelines......................................................................................................................74
Removing expansion card.........................................................................................................................................75
Installing expansion card............................................................................................................................................76
Removing expansion-card risers.............................................................................................................................. 76
Installing expansion card risers.................................................................................................................................78
SD vFlash card (optional)................................................................................................................................................78
Removing the optional SD vFlash card....................................................................................................................78
Integrated storage controller card..................................................................................................................................79
Removing integrated storage controller card......................................................................................................... 79
Installing integrated storage controller card............................................................................................................80
Network daughter card....................................................................................................................................................81
Removing NDC........................................................................................................................................................... 81
Installing the network daughter card.......................................................................................................................82
Processors and heat sinks.............................................................................................................................................. 83
Removing a processor...............................................................................................................................................84
Contents
4
Installing a processor.................................................................................................................................................86
PSUs..................................................................................................................................................................................88
Hot spare feature.......................................................................................................................................................89
Removing the power supply unit blank...................................................................................................................89
Installing the power supply unit blank......................................................................................................................90
Removing an AC power supply unit......................................................................................................................... 91
Installing an AC power supply unit...........................................................................................................................92
System battery.................................................................................................................................................................93
Replacing the system battery...................................................................................................................................93
Hard disk drive backplane...............................................................................................................................................94
Removing HDD backplane........................................................................................................................................95
Installing HDD backplane.......................................................................................................................................... 96
Control panel.....................................................................................................................................................................97
Removing control panel board–8 HDD system...................................................................................................... 97
Installing the control panel board–eight hard drive system..................................................................................98
Removing control panel–8 HDD system.................................................................................................................99
Installing control panel–8 HDD system..................................................................................................................100
VGA module.....................................................................................................................................................................101
Removing the VGA module......................................................................................................................................101
Installing the VGA module....................................................................................................................................... 102
System board..................................................................................................................................................................103
Removing system board.......................................................................................................................................... 103
Installing system board............................................................................................................................................ 105
Restoring the Service Tag by using the Easy Restore feature............................................................................107
Trusted Platform Module...............................................................................................................................................107
Installing the Trusted Platform Module..................................................................................................................107
Initializing the TPM for BitLocker users.................................................................................................................108
Initializing the TPM for TXT users..........................................................................................................................108
7 Using system diagnostics........................................................................................................................... 109
Dell Embedded System Diagnostics.............................................................................................................................109
When to use the Embedded System Diagnostics................................................................................................109
Running the Embedded System Diagnostics from Boot Manager.....................................................................109
Running the Embedded System Diagnostics from the Dell Lifecycle Controller.............................................. 109
System diagnostic controls......................................................................................................................................110
8 Jumpers and connectors .............................................................................................................................111
System board jumper settings........................................................................................................................................111
System board connectors.............................................................................................................................................. 112
Disabling forgotten password........................................................................................................................................ 114
9 Troubleshooting your system...................................................................................................................... 115
Safety rst — for you and your system.......................................................................................................................115
Troubleshooting system startup failure.........................................................................................................................115
Troubleshooting external connections..........................................................................................................................116
Troubleshooting the video subsystem.......................................................................................................................... 116
Troubleshooting a USB device.......................................................................................................................................116
Contents
5
Troubleshooting iDRAC Direct (USB XML conguration)..........................................................................................117
Troubleshooting iDRAC Direct (Laptop connection)...................................................................................................117
Troubleshooting a serial I/O device...............................................................................................................................117
Troubleshooting a NIC.................................................................................................................................................... 118
Troubleshooting a wet system.......................................................................................................................................118
Troubleshooting a damaged system..............................................................................................................................119
Troubleshooting the system battery.............................................................................................................................120
Troubleshooting power supply units.............................................................................................................................120
Troubleshooting power source problems...............................................................................................................120
Power supply unit problems.................................................................................................................................... 120
Troubleshooting cooling problems.................................................................................................................................121
Troubleshooting cooling fans......................................................................................................................................... 121
Troubleshooting system memory..................................................................................................................................122
Troubleshooting an internal USB key............................................................................................................................123
Troubleshooting an optical drive................................................................................................................................... 123
Troubleshooting a tape backup unit............................................................................................................................. 124
Troubleshooting a hard drive or SSD............................................................................................................................124
Troubleshooting a storage controller............................................................................................................................125
Troubleshooting expansion cards..................................................................................................................................126
Troubleshooting processors...........................................................................................................................................126
System messages...........................................................................................................................................................127
Warning messages....................................................................................................................................................127
Diagnostic messages................................................................................................................................................127
Alert messages..........................................................................................................................................................127
10 Getting help.............................................................................................................................................. 128
Contacting Dell................................................................................................................................................................128
Documentation feedback.............................................................................................................................................. 128
Quick Resource Locator ............................................................................................................................................... 128
6
Contents
About your system
The Dell Storage NX3330 is a rack system that supports up to two processors based on the Intel Haswell E5-2600 v3 processor family, up
to 24 DIMMs, and storage capacity up to eight internal, hot-swappable 2.5-inch hard disk drives (HDDs).
Topics:
• Front-panel features and indicators
• Back panel features and indicators
• Diagnostic indicators
• Hard drive indicator codes
• iDRAC Direct LED indicator codes
• NIC indicator codes
• Power supply unit indicator codes
• Locating your system Service Tag
Front-panel features and indicators
1
Figure 1. Front-panel features and indicators—8 HDD system
Table 1. Front-panel features and indicators
Item Indicator, Button, or Connector Icon Description
1 Turn on indicator, power button The turn on indicator glows when the system is turn on. The power
button controls the power supply unit (PSU) output to the system.
NOTE: On ACPI-compliant operating systems (OSs),
turning o the system using the power button causes the
system to perform a graceful shutdown before power to
the system is turned o.
2 NMI button
Used to troubleshoot software and device driver errors when
running certain OSs. This button can be pressed using the end of a
paper clip.
Use this button only if directed to do so by qualied support
personnel or by the OS documentation.
About your system 7
Item Indicator, Button, or Connector Icon Description
3 System identication button The identication buttons on the front- and back panels can be
used to locate a particular system within a rack. When one of these
buttons is pressed, the LCD panel on the front and the system
status indicator on the back ashes blue until one of the buttons is
pressed again.
Press to toggle the system ID to ON or OFF. If the system stops
responding during POST, press and hold the system ID button for
more than ve seconds to enter BIOS progress mode.
To reset the iDRAC (if not disabled on the iDRAC Setup page by
pressing F2) press and hold the button for more than 15 seconds.
4 USB management port/iDRAC
Direct (2)
5 Optical drive One optional SATA DVD-ROM drive or DVD+/-RW drive.
6 SD vFlash media card slot Allows you to insert a vFlash media card.
7 LCD menu buttons Allows you to navigate the control panel LCD menu.
8 Information tag A slide-out label panel which that allows you to record system
9 LCD panel Displays system ID, status information, and system error messages.
10 Quick Sync (optional)
Allows you to connect USB drives to the system or provides access
to the iDRAC Direct features. For more information, see the
Integrated Dell Remote Access Controller User's Guide at dell.com/
esmmanuals. The ports are USB 2.0-compliant.
NOTE: DVD devices are data only.
information, such as Service Tag, NIC, and MAC address.
The LCD lights blue during normal system operation. When the
system needs attention, the LCD lights amber and the LCD panel
displays an error code followed by descriptive text.
NOTE: If the system is connected to AC power and an
error is detected, the LCD lights amber regardless of
whether the system is turned on or turned o.
NOTE: By default, Quick Sync option is not available for
Dell Storage NX3330 system.
Indicates a Quick Sync-enabled system. The Quick Sync feature is
optional and requires a Quick Sync bezel. This feature allows
management of the system by using mobile devices. This feature
aggregates hardware or rmware inventory and various system level
diagnostic or error information that can be used in troubleshooting
the system. For more information, see the Integrated Dell Remote
Access Controller User’s Guide at dell.com/esmmanuals.
11 Video connector Allows you to connect a VGA display to the system.
12 HDDs (8) Up to eight 2.5 inch hot-swappable HDDs.
LCD panel
The LCD panel of your system provides system information, status, and error messages to indicate if the system is functioning correctly or
if the system needs attention. For more information about error messages, see the Dell Event and Error Messages Reference Guide at
Dell.com/openmanagemanuals >OpenManage software.
About your system
8
• The LCD backlight turns blue during normal operating conditions.
• When the system needs attention, the LCD turns amber, and displays an error code followed by descriptive text.
NOTE: If the system is connected to a power source and an error is detected, the LCD turns amber regardless of whether
the system is turned on or o.
• The LCD backlight is turned o when the system is in standby mode and can be turned on by pressing either the Select, Left, or Right
button on the LCD panel.
• The LCD backlight remains o if LCD messaging is turned o using the iDRAC utility, the LCD panel, or other tools.
Figure 2. LCD panel features
Table 2. LCD panel features
Item Button Description
1 Left Moves the cursor back in one-step increments.
2 Select Selects the menu item highlighted by the cursor.
3 Right Moves the cursor forward in one-step increments.
During message scrolling:
• Press and hold the button to increase scrolling speed.
• Release the button to stop.
NOTE: The display stops scrolling when the button is released. After 45
seconds of inactivity, the display starts scrolling.
Viewing Home screen
The Home screen displays user-congurable information about the system. This screen is displayed during normal system operation when
there are no status messages or errors. When the system is in standby mode, the LCD backlight turns o after a few minutes of inactivity,
if there are no error messages.
1 To view the Home screen, press one of the three navigation buttons (Select, Left, or Right).
2 To navigate to the Home screen from another menu, complete the following steps:
a Press and hold the navigation button till the up arrow is displayed.
b Navigate to the using the up arrow
c Select the Home icon.
d On the Home screen, press the Select button to enter the main menu.
Setup menu
: When you select an option in the Setup menu, you must conrm the option before proceeding to the next
NOTE
action.
About your system 9
Option Description
iDRAC Select DHCP or Static IP to congure the network mode. If Static IP is selected, the available elds are IP,
Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view domain addresses. Two
separate DNS entries are available.
Set error Select SEL to view LCD error messages in a format that matches the IPMI description in the SEL. This enables you
to match an LCD message with an SEL entry.
Select Simple to view LCD error messages in a simplied user-friendly description. For more information about
error messages, see the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals >
OpenManage software.
Set home Select the default information to be displayed on the Home screen. See View menu section for the options and
option items that can be set as the default on the Home screen.
Related links
View menu
View menu
NOTE: When you select an option in the View menu, you must conrm the option before proceeding to the next
action.
Option Description
iDRAC IP Displays the IPv4 or IPv6 addresses for iDRAC8. Addresses include DNS (Primary and Secondary), Gateway, IP,
and Subnet (IPv6 does not have Subnet).
MAC Displays the MAC addresses for iDRAC, iSCSI, or Network devices.
Name Displays the name of the Host, Model, or User String for the system.
Number Displays the Asset tag or the Service tag for the system.
Power Displays the power output of the system in BTU/hr or Watts. The display format can be congured in the Set
home submenu of the Setup menu.
Temperature Displays the temperature of the system in Celsius or Fahrenheit. The display format can be congured in the Set
home submenu of the Setup menu.
Back panel features and indicators
Figure 3. Back panel features and indicators—8 HDD system—3 PCIe expansion cards
10
About your system
Table 3. Back panel features and indicators
Item Indicator, Button, or Connector Icon Description
1 System identication button The identication buttons on the front-and back panels can be used
to locate a particular system within a rack. When one of these
buttons is pressed, the LCD panel on the front and the system
status indicator on the back blinks until one of the buttons is
pressed again.
Press to toggle the system ID on and o. If the system stops
responding during POST, press and hold the system ID button for
more than ve seconds to enter BIOS progress mode.
To reset iDRAC (if not disabled on the iDRAC Setup page by
pressing F2), press and hold for more than 15 seconds.
2 System identication connector Allows you to connect the optional system status indicator
assembly through the optional cable management arm.
3 iDRAC8 Enterprise port Dedicated management port.
NOTE: The port is available for use only if the iDRAC8
Enterprise license is installed on your system.
4 LP PCIe expansion card slot
(riser 1)
5 Serial connector Allows you to connect a serial device to the system.
6 LP PCIe expansion card slot
(riser 2)
7 Video connector Allows you to connect a VGA display to the system.
8 USB connectors (2) Allows you to connect USB drives to the system. The ports are USB
9 LP PCIe expansion card slot
(riser 3)
10 Ethernet connectors (4) Four integrated 10/100/1000 Mbps NIC connectors
11 PSU 1 750 W AC PSUs
12 PSU 2 750 W AC PSUs
Allows you to connect a low prole PCIe expansion card.
Allows you to connect a low prole PCIe expansion card.
3.0-compliant.
Allows you to connect a low prole PCIe expansion card.
Or
Four integrated connectors:
• Two integrated 10/100/1000 Mbps NIC connectors
• Two integrated 100 Mbps/1 Gbps/10 Gbps SFP+ connectors
Diagnostic indicators
The diagnostic indicators on the system front panel display error status during system startup.
: The diagnostic indicators are not present if the system is equipped with an LCD display.
NOTE
NOTE: No diagnostic indicators are lit when the system is turned o. To start the system, plug it into a working power source and
press the power button.
About your system 11
Table 4. Diagnostic indicators
Icon Description Condition Corrective action
Health indicator If the system is turned on, and in good
health, the indicator glows solid blue.
None required.
The indicator blinks amber if the
system is turned on or in standby, and
if any error exists (for example, a
failed fan or HDD).
HDD indicator The indicator blinks amber if a hard
drive experiences an error.
Electrical indicator The indicator blinks amber if the
system experiences an electrical error
(for example, voltage out of range, or
a failed PSU or voltage regulator).
Temperature
indicator
The indicator blinks amber if the
system experiences a thermal error
(for example, a temperature out of
range or fan failure).
See the System Event Log or system messages for the
specic issue. For more information about error messages,
see the Dell Event and Error Messages Reference Guide
at Dell.com/esmmanuals.
Invalid memory congurations can cause the system to
stop responding at startup without any video output. See
the Getting help section in this document.
See the System Event Log to determine the HDD that has
an error. Run the appropriate Online Diagnostics test.
Restart system and run embedded diagnostics (ePSA). If
the HDDs are congured in a RAID array, restart the
system and start the host adapter conguration utility
program.
See the System Event Log or system messages for the
specic issue. If it is because of an issue with the PSU,
check the LED on the PSU. Reseat the PSU by removing
and reinstalling it. If the issue persists, see the Getting
help section in this document.
Ensure that none of the following conditions exist:
• A cooling fan is removed or has failed.
• System cover, cooling shroud, EMI ller panel,
memory-module blank, or back-ller bracket is
removed.
• Ambient temperature is too high.
• External airow is obstructed.
Related links
Getting help
12
About your system
Memory indicator The indicator blinks amber if a
memory error occurs.
PCIe indicator The indicator blinks amber if a PCIe
card experiences an error.
See the Getting help section in this document.
See the system event log or system messages for the
location of the failed memory. Reinstall the memory
device. If the issue persists, see the Getting help section
in this document.
Restart the system. Update any required drivers for the
PCIe card. Reinstall the card. If the issue persists, see the
Getting help section in this document.
NOTE: For more information on supported PCIe
cards, see the Expansion Card Installation
Guidelines section in this document.
Hard drive indicator codes
Figure 4. Hard drive indicators
1
Hard drive activity indicator 2 Hard drive status indicator
3 Hard drive
NOTE: If the hard drive is in Advanced Host Controller Interface (AHCI) mode, the status indicator (on the right side) does not
function and remains turned o.
Table 5. Hard drive indicator codes
Drive-status indicator pattern (RAID only) Condition
Blinks green two times per second Identifying drive or preparing for removal.
O Drive ready for insertion or removal.
NOTE: The drive status indicator remains o until all hard
drives are initialized after the system is turned on. Drives are
not ready for insertion or removal during this time.
Blinks green, amber, and turns o Predicted drive failure
Blinks amber four times per second Drive failed
Blinks green slowly Drive rebuilding
Steady green Drive online
Blinks green three seconds, amber three seconds, and turns
o six seconds
Rebuild aborted
iDRAC Direct LED indicator codes
The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC subsystem.
: The iDRAC Direct LED indicator does not turn on when the USB port is used in the USB mode.
NOTE
About your system 13
Figure 5. iDRAC Direct LED indicator
1 iDRAC Direct status indicator
The iDRAC Direct LED indicator table describes iDRAC Direct activity when conguring iDRAC Direct by using the management port (USB
XML Import).
Table 6. iDRAC Direct LED indicators
Convention iDRAC Direct LED
A Green Turns green for a minimum of two seconds to indicate the start and end of a le transfer.
B Flashing green Indicates le transfer or any operation tasks.
C Green and turns o Indicates that the le transfer is complete.
D Not lit Indicates that the USB is ready to be removed or that a task is complete.
The following table describes iDRAC Direct activity when conguring iDRAC Direct by using your laptop and cable (Laptop Connect):
Table 7. iDRAC Direct LED indicator patterns
iDRAC Direct LED
indicator pattern
Solid green for two seconds Indicates that the laptop is connected.
Flashing green (on for two
seconds and o for two
seconds)
Turns o Indicates that the laptop is unplugged.
indicator pattern
Condition
Indicates that the laptop connected is recognized.
Condition
14 About your system
NIC indicator codes
EachThe NIC on the back panel has an indicator that provides information about the network activity and link status. The activity LED
indicates whether the NIC is currently connected or not. The link LED indicates the speed of the connected network.
Figure 6. NIC indicators
1
link indicator 2 activity indicator
Table 8. NIC indicators
Convention Status Condition
A Link and activity indicators are o The NIC is not connected to the network.
B Link indicator is green The NIC is connected to a valid network at its
maximum port speed (1 Gbps or 10 Gbps).
C Link indicator is amber The NIC is connected to a valid network at less than
its maximum port speed.
D Activity indicator is ashing green Network data is being sent or received.
Power supply unit indicator codes
AC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator and DC PSUs have an LED that serves as
an indicator. The indicator shows whether power is present or a power fault has occurred.
About your system
15
Figure 7. AC PSU status indicator
1 AC PSU status indicator/handle
Table 9. AC PSU status indicators
Convention Power indicator
pattern
A Green A valid power source is connected to the PSU and the PSU is operational.
B Flashing green When the rmware of the PSU is being updated, the PSU handle ashes green.
C Flashing green and
turns o
D Flashing amber Indicates a problem with the PSU.
Condition
When hot-adding a PSU, the PSU handle ashes green ve times at 4 Hz rate and turns
o. This indicates a PSU mismatch with respect to eciency, feature set, health status,
and supported voltage.
NOTE: Ensure that both the PSUs are of the same capacity.
CAUTION: For AC PSUs, use only PSUs with the Extended Power Performance
(EPP) label on the back.
NOTE: Mixing PSUs from previous generations of Dell PowerEdge servers can
result in a PSU mismatch condition or failure to turn the system on.
CAUTION: When correcting a PSU mismatch, replace only the PSU with the
ashing indicator. Swapping the PSU to make a matched pair can result in an
error condition and unexpected system shutdown. To change from a high output
conguration to a low output conguration or vice versa, you must turn o the
system.
CAUTION: AC PSUs support both 220 V and 110 V input voltages with the
exception of Titanium PSUs, which support only 220 V. When two identical
PSUs receive dierent input voltages, they can output dierent wattages, and
trigger a mismatch.
16 About your system
CAUTION: If two PSUs are used, they must be of the same type and have the
same maximum output power.
Convention Power indicator
pattern
E Not lit Power is not connected.
Condition
CAUTION: Combining AC and DC PSUs is not supported and triggers a
mismatch.
Figure 8. DC PSU status indicator
1
DC PSU status indicator
Table 10. DC PSU status indicators
Convention Power indicator pattern Condition
A Green A valid power source is connected to the PSU and that the PSU is operational.
B Flashing green When hot-adding a PSU, the PSU indicator ashes green. This indicates that there is a
PSU mismatch with respect to eciency, feature set, health status, and supported
voltage. Ensure that both the PSUs are of the same capacity.
C Flashing amber Indicates a problem with the PSU.
CAUTION: When correcting a PSU mismatch, replace only the PSU with the
ashing indicator. Swapping the PSU to make a matched pair can result in an
error condition and unexpected system shutdown. To change from a High
Output conguration to a Low Output conguration or vice versa, you must
turn o the system.
CAUTION: AC PSU support both 220 V and 110 V input voltages with the
exception of Titanium PSU, which support only 220 V. When two identical PSU
receive dierent input voltages, they can output dierent wattages, and
trigger a mismatch.
CAUTION: If two PSU are used, they must be of the same type and have the
same maximum output power.
About your system 17
Convention Power indicator pattern Condition
CAUTION: Combining AC and DC PSU is not supported and triggers a
mismatch.
D Not lit Power is not connected.
Locating your system Service Tag
Your system is identied by a unique Express Service Code and Service Tag number. The Express Service Code and Service Tag are found
on the front of the system by pulling out the information tag. Alternatively, the information may be on a sticker on the chassis of the
system. This information is used by Dell to route support calls to the appropriate personnel.
18 About your system
Documentation resources
This section provides information on the documentation resources for your server.
Table 11. Documentation resources for Dell Storage NX3330 NAS system
Task Document Location
2
Setting up your server For information about installing the server into a
rack, see the Rack documentation included with
your rack solution
For information about turning on the server and
the technical specications of your system, see the
Getting Started With Your System that shipped
with your system.
For information about Getting Started With Your
System that shipped with your system or the
Technical specications section in this document.
For information about overview of procedures for
setting up the storage system and internal storage,
see Setting Up Your Dell Storage NX3330 Network
Attached Storage System
Conguring your system For information about conguring, managing,
updating, and restoring the system, see the Dell
Storage Network Attached Storage (NAS)
Systems Running Windows Storage Server 2016 or
2012 R2 Administrator's Guide.
For information about the iDRAC features,
conguring and logging in to iDRAC, and managing
your system remotely, see the Integrated Dell
Remote Access Controller User's Guide.
Dell.com/storagemanuals
Dell.com/storagemanuals
Dell.com/idracmanuals
For information about understanding Remote
Access Controller Admin (RACADM)
subcommands and supported RACADM interfaces,
see the RACADM Command Line Reference Guide
for iDRAC.
For information about updating drivers and
rmware, see the Download rmware and drivers
section in this document.
Deploying your system For information about deploying the hardware and
installing the software on the appliance, see the
Dell Storage Network Attached Storage (NAS)
Systems Running Windows Storage Server 2016 or
2012 R2 Troubleshooting Guide
Managing your system For information about the features of the Dell
OpenManage Systems Management, see the Dell
Dell.com/idracmanuals
Dell.com/support/drivers
Dell.com/storagemanuals
Dell.com/openmanagemanuals
Documentation resources 19
Task Document Location
OpenManage Systems Management Overview
Guide.
For information about setting up, using, and
troubleshooting OpenManage, see the Dell
OpenManage Server Administrator User’s Guide.
For information about installing, using, and
troubleshooting Dell OpenManage Essentials, see
the Dell OpenManage Essentials User’s Guide
For information about installing and using Dell
System E-Support Tool (DSET), see the Dell
System E-Support Tool (DSET) User's Guide.
For information about installing and using Active
System Manager (ASM), see the Active System
Manager User’s Guide.
Managing your system For understanding the features of Dell Lifecycle
Controller (LCC), see the Dell Lifecycle Controller
User’s Guide.
For information about partner programs enterprise
systems management, see the OpenManage
Connections Enterprise Systems Management
documents.
For information about connections and client
systems management, see the OpenManage
Connections Client Systems Management
documentation.
Dell.com/openmanagemanuals
Dell.com/openmanagemanuals
Dell.com/DSET
Dell.com/asmdocs
Dell.com/idracmanuals
Dell.com/
omconnectionsenterprisesystemsmanagement
Dell.com/dellclientcommandsuitemanuals
Working with the Dell
PowerEdge RAID controllers
Understanding event and error
messages
For information on understanding the features of
the Dell PowerEdge RAID controllers (PERC) and
deploying the PERC cards, see the Storage
controller documentation.
For information on checking the event and error
messages generated by the system rmware and
agents that monitor system components, see the
Dell Event and Error Messages Reference Guide
Dell.com/storagecontrollermanuals
Dell.com/openmanagemanuals > OpenManage
software
20
Documentation resources
Technical specications
Table 12. Processor specication
Processor
Processor type Two Intel Haswell processor E5-2600 v3 product family
Table 13. Expansion bus specication
Expansion Bus
Bus type PCIe Generation 3
Expansion cards For a list of supported expansion cards, see the Expansion card
installation guidelines section in this document.
Expansion slots using riser card:
Riser 1 (Slot 1) One half-height, three fourth-length x8 link
(Slot 2) One half-height, half-length x16 link
3
Riser 2 (Slot 1) One half-height, half-length x8 link or one half-height, half-
length x8 link
NOTE: Both processors must be installed to use the slots
on riser 1 and the x16 link on riser 2.
(Slot 2) One half-height, half-length x8 link or one half-height,
half-length x16 link
Riser 3 (Slot 2) One half-height, half-length x8 link or one half-height,
half-length x16 link
Table 14. Power specication
Power
AC PSU (per PSU)
Wattage 750 W
Heat dissipation
NOTE: Heat dissipation is calculated using the PSU
wattage rating.
Voltage
NOTE: This system is also designed to be connected to
IT power systems with a phase to phase voltage not
exceeding 230 V.
2891 BTU/hr maximum (750 W PSU)
2843 BTU/hr maximum (750 W Titanium PSU)
100–240 V AC, autoranging, 50/60 Hz
Or
200–240 V AC, autoranging, 50/60 Hz, for 750 W Titanium PSU
Technical specications 21
Table 15. Memory specication
Memory
Architecture 1866 MT/ and 2133 MT/s registered Error Correcting Code (ECC)
DIMMs
Support for Advanced ECC or memory-optimized operation
Support for LRDIMMs
Memory module sockets Twenty-four 288-pin
Memory module capacities
LRDIMM 4 GB, 8 GB, 16 GB, or 32 GB single-, dual-, or quad-ranked
RDIMM 4 GB, 8 GB, or 32 GB single-, dual-, or quad-ranked
16 GB single- or dual-ranked
Minimum RAM 2 GB with a single processor
4 GB with two processors
Maximum RAM
LRDIMM Up to 768 GB
RDIMM Up to 512 GB
Table 16. Drive specication
Drives
HDDs
8—HDD systems Up to eight 2.5 inch, internal, hot-swappable SAS, SATA, or
Nearline SAS HDDs
Optical drive One optional SATA DVD-ROM drive or DVD+/-RW drive
NOTE: DVD devices are data only.
Table 17. Connector specication
Connectors
Back
NIC Four 10/100/1000 Mbps or two 10/100/1000 Mbps and two 100
Mbps/1 Gbps/10 Gbps
Serial DB-9 Serial Port connector
USB Two 4-pin, USB 3.0-compliant
Video 15-pin VGA
Front
8 HDD systems
USB Two 4-pin, USB 3.0-compliant
Video 15-pin VGA
External vFlash card vFlash memory card slot
22 Technical specications
Connectors
NOTE: The card slot is available for use only if the
iDRAC8 Enterprise license is installed on your system.
Internal
USB One 4-pin, USB 3.0-compliant
Internal Dual SD Module (IDSDM) Two optional ash memory card slots with the internal SD module
NOTE: One card slot is dedicated for redundancy.
Table 18. Video specication
Video
Video type Integrated VGA controller
Video memory 16 MB shared
Table 19. Expanded operating temperature
Expanded Operating Temperature
NOTE: When operating in the expanded temperature range, system performance may be impacted.
NOTE: When operating in the expanded temperature range, ambient temperature warnings may be reported on the LCD and
in the System Event Log.
< 10% of annual operating hours Continuous Operation 5 °C–40°C at 5% to 85% RH with 29°C
dew point.
NOTE: Outside the standard operating temperature
(10°C–35°C), the system can operate continuously down
to 5°C or as high as 40°C.
For temperatures between 35°C- 40°C, derate maximum
allowable temperature by 1°C per 175 m above 950 m (1°F per 319
ft).
< 1% of annual operating hours –5 °C–45°C at 5% to 90% RH with 29°C (84.2°F) maximum
dew point.
NOTE: Outside the standard operating temperature
(10°C–35°C), the system can operate down to –5°C or
up to 45°C for a maximum of 1% of its annual operating
hours.
For temperatures between 40 °C–45 °C, derate maximum
allowable dry bulb temperature by 1°C per 125 m above 950 m
(1°F per 228 ft).
Expanded Operating Temperature Restrictions
• Do not perform a cold startup below 5°C.
• The operating temperature specied is for a maximum altitude
of 3048 m (10,000 ft).
• PCIe SSD and 1.8-inch SSDs are not supported.
• GPU is not supported.
• 145 W and Workstation CPU (160 W) processors are not
supported.
• Two PSUs are required and one PSU failure is not supported.
Technical specications 23
Expanded Operating Temperature
• Non-Dell qualied peripheral cards and/or peripheral cards
greater than 25 W are not supported.
Table 20. Environmental specication
Environmental
NOTE: For additional information about environmental measurements for specic system congurations, see Dell.com/
environmental_datasheets.
Temperature
Maximum temperature gradient (operating and storage) 20°C/h (36°F/h)
Storage temperature limits –40°C–65°C (–40°F–149°F)
Relative humidity
Storage 5% to 95% RH with 33°C (91 °F) maximum dew point.
Atmosphere must be non-condensing always.
Temperature (continuous operation)
Temperature ranges (for altitude less than 950 m or 3117 ft) 10 °C–35°C (50 °F–95°F) with no direct sunlight on the
equipment.
Humidity percentage range 10% to 80% Relative Humidity with 26°C (78.8°F) maximum
dew point.
Maximum vibration
Operating 0.26 G
Storage 1.87 G
at 5 Hz to 350 Hz (all operation orientations).
rms
at 10 Hz to 500 Hz for 15 min (all six sides tested).
rms
Maximum shock
Operating One shock pulse in the positive z axis of 31 G for 2.6 ms in all
operational orientations.
Storage Six consecutively executed shock pulses in the positive and
negative x, y, and z axes (one pulse on each side of the system)
of 71 G for up to 2 ms.
Maximum altitude
Operating
3,048 m (10,000 ft)
Storage 12,000 m (39,370 ft).
Operating altitude de-rating
Up to 35°C (95°F) Maximum temperature is reduced by 1°C/300 m (1°F/547 ft)
above 950 m (3,117 ft).
35 °C–40°C (95 °F–104°F) Maximum temperature is reduced by 1°C/175 m (1°F/319 ft)
above 950 m (3,117 ft).
40 °C–45°C (104 °F–113°F) Maximum temperature is reduced by 1°C/125 m (1°F/228 ft)
above 950 m (3,117 ft).
Particulate contamination
24 Technical specications
Environmental
NOTE: This section denes the limits to help avoid IT equipment damage and/or failure from particulates and gaseous
contamination. If it is determined that levels of particulates or gaseous pollution are beyond the limits specied below and are
the reason for the damage and/or failures to your equipment, it may be necessary for you to re-mediate the environmental
conditions that are causing the damage and/or failures. Re-mediation of environmental conditions will be the responsibility of
the customer.
Air ltration
NOTE: Applies to data center environments only. Air
ltration requirements do not apply to IT equipment
designed to be used outside a data center, in
environments such as an oce or factory oor.
Conductive dust
NOTE: Applies to data center and non-data center
environments.
Corrosive dust
NOTE: Applies to data center and non-data center
environments.
Gaseous contamination
NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.
Copper coupon corrosion rate <300 Å/month per Class G1 as dened by ANSI/ISA71.04-1985.
Silver coupon corrosion rate <200 Å/month as dened by AHSRAE TC9.9.
Related links
Expansion card installation guidelines
Data center air ltration as dened by ISO Class 8 per ISO
14644-1 with a 95 percent upper condence limit.
NOTE: Air entering the data center must have MERV11
or MERV13 ltration.
Air must be free from conductive dust, zinc whiskers, or other
conductive particles.
• Air must be free of corrosive dust.
• Residual dust present in the air must have a deliquescent
point less than 60% relative humidity.
Technical
specications 25
4
Initial system setup and conguration
Setting up your system
Complete the following steps to set up your system:
1 Unpack the system.
2 Install the system into the rack. For more information about installing the system into the rack, see your system Rack Installation
Placemat
3 Connect the peripherals to the system.
4 Connect the system to its electrical outlet.
5 Turn the system on by pressing the power button or by using iDRAC.
6 Turn on the attached peripherals.
iDRAC conguration
The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the overall
availability of Dell systems. iDRAC alerts administrators to system issues, helps them perform remote system management, and reduces the
need for physical access to the system.
at Dell.com/poweredgemanuals.
Options to set up iDRAC IP address
You must congure the initial network settings based on your network infrastructure to enable the communication to and from iDRAC. You
can set up the IP address by using one of the following interfaces:
Interfaces
iDRAC Settings
utility
Dell Deployment
Toolkit
Dell Lifecycle
Controller
Chassis or Server
LCD panel
You must use the default iDRAC IP address 192.168.0.120 to congure the initial network settings, including setting up DHCP or a static IP
for iDRAC.
: To access iDRAC, ensure that you install the iDRAC port card or connect the network cable to the Ethernet connector 1
NOTE
on the system board.
NOTE: Ensure that you change the default user name and password after setting up the iDRAC IP address.
Related links
LCD panel
Document/Section
See Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals
See Dell Deployment Toolkit User’s Guide at Dell.com/openmanagemanuals
See Dell Lifecycle Controller User’s Guide at Dell.com/idracmanuals
See the LCD panel section
26 Initial system setup and conguration
Log in to iDRAC
You can log in to iDRAC as:
• iDRAC user
• Microsoft Active Directory user
• Lightweight Directory Access Protocol (LDAP) user
The default user name and password are root and calvin. You can also log in by using Single Sign-On or Smart Card.
NOTE: You must have iDRAC credentials to log in to iDRAC.
For more information about logging in to iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide
at http://www.dell.com/support/home/us/en/19/Products/software/remote_ent_sys_mgmt/rmte_ent_sys_rmte_access_cntrllr.
Options to install the operating system
If the system is shipped without an operating system, install the supported operating system by using one of the following resources:
Table 21. Resources to install the operating system
Resources Location
Dell Systems Management Tools and Documentation media Dell.com/operatingsystemmanuals
Dell Lifecycle Controller Dell.com/idracmanuals
Dell OpenManage Deployment Toolkit Dell.com/openmanagemanuals
Dell certied VMware ESXi Dell.com/virtualizationsolutions
Supported operating systems on Dell PowerEdge systems Dell.com/ossupport
Installation and How-to videos for supported operating systems on
Dell PowerEdge systems
Supported Operating Systems for Dell PowerEdge Systems
Methods to download rmware and drivers
You can download the rmware and drivers by using any of the following methods:
Table 22. Firmware and drivers
Methods Location
From the Dell Support site Dell.com/support/home
Using Dell Remote Access Controller Lifecycle Controller (iDRAC
with LC)
Using Dell Repository Manager (DRM) Dell.com/openmanagemanuals
Using Dell OpenManage Essentials (OME) Dell.com/openmanagemanuals
Using Dell Server Update Utility (SUU) Dell.com/openmanagemanuals
Using Dell OpenManage Deployment Toolkit (DTK) Dell.com/openmanagemanuals
Dell.com/idracmanuals
Manage your system
This section provides the information about server management software.
Initial system setup and
conguration 27
Server
Management
Software
Description
OpenManage
OpenManage
Essentials
Remote Access
Controller with Dell
Lifecycle Controller
(iDRAC with LC)
Partner Programs
Enterprise Systems
Management
OpenManage
Connections Client
Systems
Management
The Dell OpenManage Server Administrator provides a comprehensive one-to-one systems management solution
for both local and remote servers and their storage controllers and Direct Attached Storage (DAS).
For information about OpenManage documents, see Dell.com/openmanagemanuals.
Dell OpenManage Essentials is the newest one-to-many management console for managing Dell PowerEdge
servers and direct-attached storage as it provides a simple and easy interface for system administrators to
maximize the uptime and health of Dell systems.
For information about OpenManage documents, see Dell.com/openmanagemanuals.
iDRAC with Dell Lifecycle Controller allows administrators to deploy, update, monitor, and manage Dell servers from
any location without the use of agents in a one-to-one or one-to-many method. This out-of-band management
allows the updates to be sent from Dell or appropriate third-party consoles directly to iDRAC with Dell Lifecycle
Controller on a Dell PowerEdge server, regardless of the operating system that may or may not be running.
For information about Remote Enterprise Systems Management documents, see Dell.com/idracmanuals.
For information about OpenManage Connections Enterprise Systems Management documents, see Dell.com/
omconnectionsenterprisesystemsmanagement.
For information about OpenManage Connections Client Systems Management documents, see Dell.com/
dellclientcommandsuitemanuals.
28 Initial system setup and conguration
Pre-operating system management applications
You can manage basic settings and features of a system without booting to the operating system by using the system rmware.
Options to manage the pre-operating system applications
Your system has the following options to manage the pre-operating system applications:
• System Setup
• Boot Manager
• Dell Lifecycle Controller
• Preboot Execution Environment (PXE)
System Setup
By using the System Setup screen, you can congure the BIOS settings, iDRAC settings, and device settings of your system.
: Help text for the selected eld is displayed in the graphical browser by default. To view the help text in the text browser,
NOTE
press F1.
5
You can access system setup by using two methods:
• Standard graphical browser — The browser is enabled by default.
• Text browser — The browser is enabled by using Console Redirection.
Viewing System Setup
To view the System Setup screen, perform the following steps:
1 Turn on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE
: If your operating system begins to load before you press F2, wait for the system to nish booting, and then
restart your system and try again.
System Setup details
The System Setup Main Menu screen details are explained as follows:
Option
System BIOS Enables you to congure BIOS settings.
Description
iDRAC Settings Enables you to congure iDRAC settings.
Pre-operating system management applications 29
Option Description
The iDRAC settings utility is an interface to set up and congure the iDRAC parameters by using UEFI (Unied
Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings
utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at
Dell.com/idracmanuals.
Device Settings Enables you to congure device settings.
System BIOS
You can use the System BIOS screen to edit specic functions such as boot order, system password, setup password, set the RAID mode,
and enable or disable USB ports.
Viewing System BIOS
To view the System BIOS screen, perform the following steps:
1 Turn on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE
: If your operating system begins to load before you press F2, wait for the system to nish booting, and then
restart your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
System BIOS Settings details
The System BIOS Settings screen details are explained as follows:
Option
System Information Species information about the system such as the system model name, BIOS version, and Service Tag.
Memory Settings Species information and options related to the installed memory.
Processor Settings Species information and options related to the processor such as speed and cache size.
SATA Settings Species options to enable or disable the integrated SATA controller and ports.
Boot Settings Species options to specify the boot mode (BIOS or UEFI). Enables you to modify UEFI and BIOS boot settings.
Network Settings Species options to change the network settings.
Integrated Devices Species options to manage integrated device controllers and ports and specify related features and options.
Serial
Communication
System Prole
Settings
System Security Species options to congure the system security settings, such as system password, setup password, Trusted
Miscellaneous
Settings
Description
Species options to manage the serial ports and specify related features and options.
Species options to change the processor power management settings, memory frequency, and so on.
Platform Module (TPM) security. It also manages the power and NMI buttons on the system.
Species options to change the system date, time, and so on.
30 Pre-operating system management applications
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