Dell NX3230 Owner's Manual

Dell Storage NX3230 Owner's Manual

Regulatory Model: E31S Series Regulatory Type: E31S001

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

2015 - 02

Rev. A00

Contents

1 About your system................................................................................................ 8

Front-panel features and indicators.....................................................................................................8

Diagnostic indicators...........................................................................................................................10

Hard disk drive indicator codes...........................................................................................................11

iDRAC Direct LED indicator codes......................................................................................................12

Back-panel features and indicators.................................................................................................... 13

NIC indicator codes.............................................................................................................................15

Power supply unit indicator codes..................................................................................................... 15

Documentation matrix........................................................................................................................18

Quick Resource Locator ...............................................................................................................19

2 Performing initial system configuration ....................................................... 20

Setting up your system....................................................................................................................... 20

Methods of setting up and configuring the iDRAC IP address .........................................................20

Logging in to iDRAC............................................................................................................................ 21

Managing your system remotely.........................................................................................................21

Downloading drivers and firmware.....................................................................................................21

3 Pre-OS management applications.................................................................. 22

Navigation keys................................................................................................................................... 22

About System Setup............................................................................................................................22

Entering System Setup.................................................................................................................. 23

System Setup Main Menu..............................................................................................................23

System BIOS screen...................................................................................................................... 23

System Information screen...........................................................................................................24

Memory Settings screen details....................................................................................................24

Processor Settings screen.............................................................................................................25

SATA Settings screen.....................................................................................................................26

Boot Settings screen..................................................................................................................... 29

Network Settings screen...............................................................................................................29

Integrated Devices screen details.................................................................................................30

Serial Communication screen.......................................................................................................31

System Profile Settings screen......................................................................................................32

System Security Settings screen................................................................................................... 33

Miscellaneous Settings screen......................................................................................................35

About Boot Manager...........................................................................................................................36

Entering Boot Manager ................................................................................................................ 36

Boot Manager main menu............................................................................................................ 36

Changing boot order...........................................................................................................................37

Selecting system boot mode.............................................................................................................. 37

Assigning system and setup password............................................................................................... 37

Using your system password to secure your system........................................................................ 38

Deleting or changing existing system password and setup password............................................. 39

Operating with a setup password enabled........................................................................................ 39

Embedded system management........................................................................................................39

iDRAC Settings utility.......................................................................................................................... 40

Entering the iDRAC Settings utility............................................................................................... 40

Changing the Thermal Settings....................................................................................................40

4 Installing and removing system components...............................................41

Safety instructions............................................................................................................................... 41

Before working inside your system.................................................................................................... 41

After working inside your system........................................................................................................41

Recommended tools.......................................................................................................................... 42

Front bezel (optional)..........................................................................................................................42

Removing front bezel....................................................................................................................42

Installing front bezel......................................................................................................................43

Removing system cover......................................................................................................................43

Installing system cover....................................................................................................................... 44

Inside system.......................................................................................................................................45

Cooling shroud................................................................................................................................... 46

Removing cooling shroud............................................................................................................ 46

Installing cooling shroud...............................................................................................................47

System memory.................................................................................................................................. 47

General memory module installation guidelines.........................................................................49

Mode-specific guidelines..............................................................................................................49

Sample memory configurations....................................................................................................51

Removing memory modules........................................................................................................ 53

Installing memory modules.......................................................................................................... 55

Hard disk drives................................................................................................................................... 56

Removing a 3.5-inch HDD blank.................................................................................................. 57

Installing a 3.5-inch HDD blank....................................................................................................58

Removing a 2.5-inch HDD blank (back).......................................................................................58

Installing a 2.5-inch HDD blank (back).........................................................................................59

Removing hot-swappable HDD................................................................................................... 59

Installing hot-swappable HDD..................................................................................................... 60

Removing HDD from HDD carrier................................................................................................ 61

Installing HDD into HDD carrier................................................................................................... 62

Cooling fans........................................................................................................................................ 62

Removing a cooling fan................................................................................................................62

Installing a cooling fan..................................................................................................................63

Cooling fan assembly......................................................................................................................... 64

Removing the cooling-fan assembly........................................................................................... 64

Installing the cooling-fan assembly............................................................................................. 65

Expansion cards and expansion card risers....................................................................................... 65

Expansion card installation guidelines......................................................................................... 65

Removing an expansion card from expansion card riser 2 or 3..................................................67

Installing an expansion card into the expansion card riser 2 or 3...............................................68

Removing an expansion card from the expansion card riser 1...................................................69

Installing an expansion card into the expansion card riser 1.......................................................70

Removing the riser 1 blank............................................................................................................ 71

Installing the riser 1 blank..............................................................................................................72

Removing expansion card risers................................................................................................... 72

Installing expansion card risers.....................................................................................................79

SD vFlash media card.......................................................................................................................... 79

Replacing SD vFlash card.............................................................................................................. 79

Removing the vFlash media unit.................................................................................................. 80

Installing the vFlash media unit.....................................................................................................81

Integrated storage controller card..................................................................................................... 82

Removing integrated storage controller card..............................................................................82

Installing integrated storage controller card................................................................................83

Network daughter card (NDC)........................................................................................................... 84

Removing NDC............................................................................................................................. 84

Installing NDC................................................................................................................................85

Processors...........................................................................................................................................86

Removing processor.....................................................................................................................86

Installing processor.......................................................................................................................90

PCIe card holder................................................................................................................................. 92

Removing the PCIe card holder................................................................................................... 92

Installing the PCIe card holder..................................................................................................... 93

Opening and closing the PCIe card holder latch........................................................................ 94

Cable retention bracket...................................................................................................................... 95

Removing the cable retention bracket.........................................................................................95

Installing the cable retention bracket...........................................................................................96

PSUs.....................................................................................................................................................96

Hot Spare feature.......................................................................................................................... 97

Removing PSU blank..................................................................................................................... 97

Installing power supply unit blank................................................................................................98

Removing AC PSU.........................................................................................................................98

Installing AC PSU...........................................................................................................................99

Wiring instructions for a DC PSU............................................................................................... 100

Removing a DC PSU....................................................................................................................102

Installing a DC PSU......................................................................................................................103

System battery...................................................................................................................................104

Replacing system battery............................................................................................................104

Hard disk drive backplane.................................................................................................................106

Removing HDD backplane......................................................................................................... 106

Installing HDD backplane........................................................................................................... 109

Removing the optional HDD backplane (back)..........................................................................110

Installing the optional HDD backplane (back).............................................................................111

Control panel assembly.....................................................................................................................112

Removing the control panel .......................................................................................................112

Installing the control panel .........................................................................................................113

Removing the I/O panel ............................................................................................................. 114

Installing the I/O panel................................................................................................................ 115

System board..................................................................................................................................... 116

Removing system board..............................................................................................................116

Installing system board................................................................................................................118

Restoring the Service Tag using the Easy Restore feature........................................................ 120

Trusted Platform Module...................................................................................................................121

Installing Trusted Platform Module ............................................................................................121

Re-enabling TPM for BitLocker users.........................................................................................122

Re-enabling TPM for TXT users.................................................................................................. 122

5 Troubleshooting your system........................................................................ 123

Safety first—for you and your system...............................................................................................123

Troubleshooting system startup failure............................................................................................123

Troubleshooting external connections............................................................................................123

Troubleshooting video subsystem................................................................................................... 123

Troubleshooting USB drive...............................................................................................................123

Troubleshooting iDRAC Direct (USB XML configuration)................................................................124

Troubleshooting iDRAC Direct (laptop connection)....................................................................... 125

Troubleshooting serial I/O device.................................................................................................... 125

Troubleshooting NIC.........................................................................................................................125

Troubleshooting wet system............................................................................................................ 126

Troubleshooting damaged system...................................................................................................127

Troubleshooting system battery.......................................................................................................127

Troubleshooting power supply units............................................................................................... 128

Troubleshooting power source problems................................................................................. 128

Power supply unit problems.......................................................................................................128

Troubleshooting cooling problems..................................................................................................129

Troubleshooting cooling fans.......................................................................................................... 129

Troubleshooting system memory....................................................................................................130

Troubleshooting internal USB drive..................................................................................................131

Troubleshooting SD card.................................................................................................................. 131

Troubleshooting optical drive...........................................................................................................132

Troubleshooting tape backup unit................................................................................................... 133

Troubleshooting HDD.......................................................................................................................133

Troubleshooting storage controller................................................................................................. 134

Troubleshooting expansion cards.................................................................................................... 135

Troubleshooting processors.............................................................................................................135

System messages.............................................................................................................................. 136

Warning messages...................................................................................................................... 136

Diagnostic messages...................................................................................................................136

Alert messages.............................................................................................................................136

6 Using system diagnostics................................................................................137

Dell Embedded System Diagnostics.................................................................................................137

When to use Embedded System Diagnostics.............................................................................137

Running Embedded System Diagnostics from Boot Manager.................................................. 137

Running Embedded System Diagnostics from Dell Lifecycle Controller..................................137

System diagnostic controls.........................................................................................................138

7 Jumpers and connectors................................................................................ 139

System board jumper settings.......................................................................................................... 139

System board connectors................................................................................................................ 140

Disabling forgotten password...........................................................................................................142

8 Technical specifications..................................................................................143

9 Getting help.......................................................................................................149

Contacting Dell................................................................................................................................. 149

Locating your system Service Tag....................................................................................................149

Documentation feedback.................................................................................................................149

Quick Resource Locator ..................................................................................................................149

About your system

The Dell Storage NX3230 is a rack system that supports up to two processors based on the Intel Haswell E5-2600 v3 processor family, up to 24 DIMMs, and storage capacity up to twelve internal, hot-swappable

3.5-inch hard disk drives (HDDs) or solid state drives (SSDs).

Front-panel features and indicators

Figure 1. Front-panel features and indicators (Twelve 3.5-inch HDD chassis) — NX3230

Item Indicator, Button, or

Connector

Icon Description

1 Diagnostic indicators The diagnostic indicators glows up to display issue

status.

2 System identification

button

The identification buttons on the front-and back panels can be used to locate a particular system within a rack. When one of these buttons is pressed, the system status indicator on the back flashes until one of the buttons is pressed again.

Press to toggle the system ID on and off.

If the system stops responding during POST, press and hold the system ID button for more than five seconds to enter BIOS progress mode.

Item Indicator, Button, or

Connector

Icon Description

To reset the iDRAC (if not disabled on the iDRAC Setup page by pressing F2) press and hold the

button for more than 15 seconds.

3 Turn on indicator, power

button

The turn on indicator glows when the system is turn on. The power button controls the power supply unit (PSU) output to the system.

NOTE: On ACPI-compliant operating systems, turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off.

4 NMI button Used to troubleshoot software and device driver

errors when running certain OSs. This button can be pressed using the end of a paper clip.

Use this button only if directed to do so by qualified support personnel or by the OSs documentation.

5 Information tag A slide-out label panel that allows you to record

system information such as Service Tag, NIC, MAC address, and so on as per your need.

6 HDDs Up to twelve 3.5-inch hot-swappable HDDs.

7 USB management port/

iDRAC Direct

Allows you to connect USB drives to the system or provides access to the iDRAC Direct features. For more information, see the Integrated Dell Remote

Access Controller User’s Guide at dell.com/ esmmanuals. The USB management port is USB

2.0-compliant.

NOTE: If the system is connected to a power source and an issue is detected, the LCD glows amber regardless of whether the system is turned on or turned off.

8 iDRAC Direct LED

indicator

The indicator glows up to display issue status.

9 Video connector Allows you to connect a VGA display to the

system.

10 Quick Sync (optional)

NOTE: By default, Quick Sync option is not available for Dell Storage NX3230 system.

Indicates a Quick Sync-enabled system. The Quick Sync feature is optional and requires a Quick Sync bezel. This feature allows management of the system by using mobile devices. This feature aggregates hardware or firmware inventory and

Item Indicator, Button, or

Connector

Icon Description

various system level diagnostic or error information that can be used in troubleshooting the system. For more information, see the

Integrated Dell Remote Access Controller User’s Guide at dell.com/esmmanuals.

Diagnostic indicators

The diagnostic indicators on the system front panel display error status during system startup.

NOTE: No diagnostic indicators are lit when the system is turned off. To start the system, plug it into a working power source and press the power button.

Icon Description Condition Corrective action

Health indicator

If the system is turned on, and in good health, the indicator glows solid blue.

None required.

The indicator blinks amber if the system is turned on or in standby, and if any error exists (for example, a failed fan or HDD).

See the System Event Log or system messages for the specific issue. For more information about error messages, see the

Dell Event and Error Messages Reference Guide at dell.com/esmmanuals.

Invalid memory configurations can cause the system to stop responding at startup without any video output. See the Getting help section in this document.

HDD indicator

The indicator blinks amber if a HDD experiences an error.

See the System Event Log to determine the HDD that has an error. Run the appropriate Online Diagnostics test. Restart system and run embedded diagnostics (ePSA). If the HDDs are configured in a RAID array, restart the system and start the host adapter configuration utility program.

Electrical indicator

The indicator blinks amber if the system experiences an electrical error (for example, voltage out of range, or a failed PSU or voltage regulator).

See the System Event Log or system messages for the specific issue. If it is because of a issue with the PSU, check the LED on the PSU. Reseat the PSU by removing and reinstalling it. If the issue persists, see the Getting help section in this document.

Temperature indicator

The indicator blinks amber if the system experiences a thermal error (for example, a temperature out of range or fan failure).

Ensure that none of the following conditions exist:

• A cooling fan is removed or has failed.

• System cover, cooling shroud, EMI filler panel, memory-module blank, or backfiller bracket is removed.

Icon Description Condition Corrective action

• Ambient temperature is too high.

• External airflow is obstructed.

See the Getting help section in this document.

Memory indicator

The indicator blinks amber if a memory error occurs.

See the system event log or system messages for the location of the failed memory. Reinstall the memory device. If the issue persists, see the Getting help section in this document.

PCIe indicator

The indicator blinks amber if a PCIe card experiences an error.

Restart the system. Update any required drivers for the PCIe card. Re-install the card. If the issue persists, see the Getting help section in this document.

NOTE: For more information on supported PCIe cards, see the Expansion Card Installation Guidelines section in this document.

Hard disk drive indicator codes

Figure 2. HDD indicators

1. HDD activity indicator 2. HDD status indicator

3. HDD

NOTE: If the HDD is in Advanced Host Controller Interface (AHCI) mode, the status indicator (on the right side) does not function and remains turned off.

Drive-status indicator pattern (RAID only) Condition

Blinks green two times per second Identifying drive or preparing for removal.

Off Drive ready for insertion or removal.

NOTE: The drive status indicator remains off until all HDDs are initialized after the system is turned on. Drives are not ready for insertion or removal during this time.

Blinks green, amber, and turns off Predicted drive failure

Blinks amber four times per second Drive failed

Blinks green slowly Drive rebuilding

Steady green Drive online

Blinks green three seconds, amber three seconds, and turns off six seconds

Rebuild aborted

iDRAC Direct LED indicator codes

NOTE: The iDRAC Direct LED indicator does not glow for the USB mode.

Figure 3. iDRAC Direct LED indicator

1. iDRAC Direct status indicator

The table here lists iDRAC Direct activity when configuring iDRAC Direct by using the management port (USB XML Import).

Convention iDRAC Direct

LED indicator pattern

Condition

A Green Glows green for a minimum of two seconds at the beginning and

end of a file transfer.

B Flashing green Indicates file transfer or any operation tasks.

Convention iDRAC Direct

LED indicator pattern

Condition

C Green and turns

off

Indicates that the file transfer is complete.

D Not lit Indicates that the USB is ready to be removed or that a task is

complete.

The table here lists iDRAC Direct activity when configuring iDRAC Direct using your laptop and cable (Laptop Connect).

iDRAC Direct LED indicator pattern

Condition

Solid green for two seconds

Indicates that the laptop is connected.

Flashing green (on for two seconds and off for two seconds)

Indicates that the laptop connected is recognized.

Turns off Indicates that the laptop is unplugged.

Back-panel features and indicators

Figure 4. Back-panel features and indicators— NX3230

Item Indicator, button, or

connector

Icon Description

1 System identification

button

The identification buttons on the front and back panels can be used to locate a particular system within a rack.

When one of these buttons is pressed, the system status indicator on the back flashes until one of the buttons is pressed again.

Press to toggle the system ID on and off.

Item Indicator, button, or

connector

Icon Description

If the system stops responding during POST, press and hold the system ID button for more than five seconds to enter BIOS progress mode.

To reset iDRAC (if not disabled in F2 iDRAC setup) press and hold the button for more than 15 seconds.

2 System identification

connector

Connects the optional system status indicator assembly through the optional cable management arm.

3 iDRAC8 Enterprise port Dedicated management port.

4 Half-height PCIe

expansion-card slot (3)

Allows you to connect up to three half-height PCI Express expansion cards.

5 Serial connector Allows you to connect a serial device to the

system.

6 Video connector Allows you to connect a VGA display to the system.

7 USB connector (2) Allows you to connect USB drives to the system.

The ports are USB 3.0-compliant.

8 Full-height PCIe

expansion-card slot (3)

Allows you to connect up to three full-height PCI Express expansion cards.

9 Ethernet connector (4) Four integrated 10/100/1000 Mbps NIC

connectors or

Four integrated connectors that include:

• Two 10/100/1000 Mbps NIC connectors

• Two 100 Mbps/1 Gbps/10 Gbps SFP+/10 GbE T connectors

10 Power supply unit (PSU1)

AC 750 W, or 1100 W

DC 750 W or 1100 W

11 Power supply unit

(PSU2)

12 vFlash media card slot Allows you to insert a vFlash media card.

13 HDD (2) (back) Up to two hot-swappable 2.5-inch HDDs.

NIC indicator codes

Figure 5. NIC indicators

1. link indicator 2. activity indicator

Indicator Indicator code

Link and activity indicators are off The NIC is not connected to the network.

Link indicator is green The NIC is connected to a valid network at its

maximum port speed (1 Gbps or 10 Gbps).

Link indicator is amber The NIC is connected to a valid network at less

than its maximum port speed.

Activity indicator is blinking green Network data is being sent or received.

Power supply unit indicator codes

Each AC PSU has an illuminated translucent handle and each DC PSU (when available) has an LED that serves as an indicator to show whether power is present or a power fault has occurred.

Figure 6. AC PSU status indicator

1. AC PSU status indicator/handle

Convention Power indicator

pattern

Condition

A Green The handle indicator glows green indicating that a valid power

source is connected to the PSU and that the PSU is operational.

B Flashing green When updating the firmware of the PSU, the PSU handle glows

green.

C Flashing green

and turns off

When hot-swapping a PSU, the PSU handle blinks green five times at 4 Hz rate and turns off. This indicates that the PSU is mismatched with the other PSU (in terms of efficiency, feature set, health status, and supported voltage). Replace the PSU that has the blinking indicator with a PSU that matches the capacity of the other installed PSU.

NOTE: For AC PSUs, use only PSUs with the Extended Power Performance (EPP) label at the back. Mixing PSUs from previous generations of servers can result in a PSU mismatch condition or failure to turn on.

D Flashing amber Indicates an issue in the PSU.

CAUTION: When correcting a PSU mismatch, replace only the PSU with the flashing indicator. Swapping the opposite PSU to make a matched pair can result in an error condition and unexpected system shutdown. To change from a High Output configuration to a Low Output configuration or vice versa, you must turn off the system.

Convention Power indicator

pattern

Condition

CAUTION: AC power supplies support both 220 V and 110 V input voltages with the exception of Titanium power supplies, which support only 220 V. When two identical PSUs receive different input voltages, they can output different wattages, and trigger a mismatch.

CAUTION: If two PSUs are used, they must be of the same type and have the same maximum output power.

CAUTION: Combining AC and DC PSU is not supported and triggers a mismatch.

E Not lit Power is not connected.

Figure 7. DC PSU status indicator

1. DC PSU status indicator

Convention Power indicator

pattern

Condition

A Green The handle LED indicator glows green indicating that a valid power

source is connected to the PSU and that the PSU is operational.

B Flashing green When hot-swapping a PSU, PSU LED blinks green. This indicates

that the PSU is mismatched with the other PSU (in terms of efficiency, feature set, health status, and supported voltage). Replace the PSU that has the flashing indicator with a PSU that matches the capacity of the other installed PSU.

Convention Power indicator

pattern

Condition

C Flashing amber Indicates an issue in the PSU.

CAUTION: If two power supplies are used, they must be of the same type and have the same maximum output power.

CAUTION: Combining AC and DC PSUs is not supported and triggers a mismatch.

D Not lit Power is not connected.

Documentation matrix

The documentation matrix provides information on documents that you can refer to for setting up and managing your system.

To... Refer to...

Install your system into a rack Rack documentation included with your rack

solution

Set up your system and know the system technical specifications

Getting Started With Your System that shipped with your system or see dell.com/storagemanuals

Set up, cable, and configure your system Setup Placemat at dell.com/storagemanuals

Install the OS Operating system documentation at dell.com/

operatingsystemmanuals

Get an overview of the Dell Systems Management offerings

Dell OpenManage Systems Management Overview Guide at dell.com/openmanagemanuals

Configure and log in to iDRAC, set up managed and management system, know the iDRAC features and troubleshoot using iDRAC

Integrated Dell Remote Access Controller User's Guide at dell.com/esmmanuals

Know about the RACADM subcommands and supported RACADM interfaces

RACADM Command Line Reference Guide for iDRAC and CMC at dell.com/esmmanuals

Launch, enable and disable Lifecycle Controller, know the features, use and troubleshoot Lifecycle Controller

Dell Lifecycle Controller User’s Guide at dell.com/ esmmanuals

To... Refer to...

Use Lifecycle Controller Remote Services Dell Lifecycle Controller Remote Services Quick

Start Guide at dell.com/esmmanuals

Set up, use, and troubleshoot OpenManage Server Administrator

Dell OpenManage Server Administrator User’s Guide at dell.com/openmanagemanuals

Install, use, and troubleshoot OpenManage Essentials

Dell OpenManage Essentials User’s Guide at

dell.com/openmanagemanuals

Know the features of the storage controller cards, deploy the cards, and manage the storage subsystem

Storage controller documentation at dell.com/ storagecontrollermanuals

Check the event and error messages generated by the system firmware and agents that monitor system components

Dell Event and Error Messages Reference Guide at

dell.com/esmmanuals

Quick Resource Locator

Use the Quick Resource Locator (QRL) to get immediate access to system information and how-to videos. This can be done by visiting dell.com/QRL or by using your smartphone or tablet and a model specific Quick Resource (QR) code located on your Dell Storage system. To try out the QR code, scan the following image.

Performing initial system configuration

After you receive your Dell Storage system, you must set up your system, install the OS if it is not preinstalled, and set up and configure the system iDRAC IP address.

Setting up your system

1. Unpack the server.

2. Install the server into the rack. For more information about installing the server into the rack, see the Getting Started Guide that shipped with your system or at dell.com/storagemanuals.

3. Connect the peripherals to the system.

4. Connect the system to its electrical outlet.

5. Turn on the system by pressing the power button or using iDRAC.

6. Turn on the attached peripherals.

Methods of setting up and configuring the iDRAC IP address

You can set up the Integrated Dell Remote Access Controller (iDRAC) IP address by using one of the following interfaces:

1. iDRAC Settings utility

2. Dell Lifecycle Controller

3. Dell Deployment Toolkit

4. Server LCD panel

You can configure iDRAC IP by using:

1. Dell iDRAC Web Interface.

For more information, see the Integrated Dell Remote Access Controller User's Guide at dell.com/ esmmanuals.

2. Remote Access Controller ADMin (RACADM) commands.

For more information, see the RACADM Command Line Interface Reference Guide and the Integrated Dell Remote Access Controller User's Guide at dell.com/esmmanuals.

3. Remote Services that includes Web Services Management (WS-Man). For more information, see the

Dell Lifecycle Controller Remote Services Quick Start Guide.

For more information about setting up and configuring iDRAC, see the Integrated Dell Remote Access Controller User's Guide at dell.com/esmmanuals.

Logging in to iDRAC

You can log in to iDRAC as an iDRAC local user, a Microsoft Active Directory user, or a Lightweight Directory Access Protocol (LDAP) user. You can also log in by using Single Sign-On or a Smart Card. The default user name is root and password is calvin. For more information about logging in to iDRAC and iDRAC licenses, see the Integrated Dell Remote Access Controller User's Guide at dell.com/esmmanuals.

You can also access iDRAC by using RACADM commands. For more information, see the RACADM

Command Line Interface Reference Guide and the Integrated Dell Remote Access Controller User's Guide available at dell.com/esmmanuals.

Managing your system remotely

To perform out-of-band systems management using iDRAC, you must configure iDRAC for remote accessibility, set up the management station and managed system, and configure the supported Web browsers. For more information, see the Integrated Dell Remote Access Controller User’s Guide at dell.com/esmmanuals.

You can also remotely monitor and manage the server by using the Dell OpenManage Server Administrator (OMSA) software and OpenManage Essentials (OME) systems management console. For more information, see dell.com/openmanagemanuals.

Downloading drivers and firmware

It is recommended that you download and install the latest BIOS, drivers, and systems management firmware on your system.

Prerequisites

Ensure that you clear the web browser cache.

Steps

1. Go to dell.com/support/drivers.

2. In the Product Selection section, enter the Service Tag of your system in the Service Tag or Express Service Code box.

NOTE: If you do not have a Service Tag, click Automatically detect my Service Tag for me to allow the system to automatically detect your Service Tag, or click Choose from a list of all Dell

products to select your product from the Product Selection page.

3. Click Get drivers and downloads.

The drivers that are applicable to your selection are displayed.

4. Download the drivers you require to a diskette drive, USB drive, CD, or DVD.

Pre-OS management applications

The pre-OS management applications for your Dell Storage system help you manage different settings and features of your system without booting to the OS.

Your Dell Storage system has the following pre-OS management applications:

• System Setup

• Boot Manager

• Dell Lifecycle Controller

Navigation keys

The navigation keys can help you quickly access the pre-OS management applications.

Key Description

Page Up Moves to the previous screen.

Page Down Moves to the next screen.

Up arrow Moves to the previous field.

Down arrow

Moves to the next field.

Enter Enables you to type a value in the selected field (if applicable) or go to the link in the field.

Spacebar Expands or collapses a drop-down list, if applicable.

Tab Moves to the next focus area.

NOTE: This feature is applicable for the standard graphical browser only.

Esc Moves to the previous page until you view the main screen. Pressing Esc on the main

screen exits System BIOS/iDRAC Settings/Device Settings/Service Tag Settings and proceeds with system boot.

F1 Displays the System Setup page.

About System Setup

Using System Setup, you can configure the BIOS settings, iDRAC settings, and device settings of your system.

You can access System Setup in two methods:

• Standard Graphical Browser — Is enabled by default.

• Text Browser — This is enabled using Console Redirection.

NOTE: By default, help text for the selected field is displayed in the graphical browser. To view the help text in the text browser, press F1.

Entering System Setup

1. Turn on or restart your system.

2. When the company logo is displayed, press F2. The System Setup page is displayed.

If your OS begins to load before you press F2, wait for the system to finish booting, and then restart your system and retry the operation.

System Setup Main Menu

Option Description

System BIOS Enables you to configure BIOS settings.

iDRAC Settings Enables you to configure iDRAC settings.

The iDRAC Settings utility is an interface to set up and configure the iDRAC parameters by using UEFI. You can enable or disable various iDRAC parameters by using the iDRAC Settings utility. For more information about this utility, see the Integrated Dell Remote Access

Controller User’s Guide at dell.com/esmmanuals.

Device Settings Enables you to configure device settings.

System BIOS screen

On the System BIOS screen, you can view the BIOS settings and edit specific functions such as Boot Order, System Password, Setup Password, setting the RAID mode, and enabling or disabling USB ports.

You can view the System BIOS screen by clicking System BIOS on the System Setup Main Menu. The System BIOS screen details are explained here:

Menu Item Description

System Information Displays information about the system such as the system model name,

BIOS version, and Service Tag.

Memory Settings Displays information and options related to the installed memory.

Processor Settings Displays information and options related to the processor such as speed,

and cache size.

SATA Settings Displays options to enable or disable the integrated SATA controller and

ports.

Boot Settings Displays options to specify the boot mode (BIOS or UEFI). Enables you to

modify UEFI-and BIOS boot settings.

Network Settings Displays options to change the network settings.

Integrated Devices Displays options to enable or disable integrated device controllers and

ports and specify related features and options.

Serial Communication Displays options to enable or disable the serial ports and specify related

features and options.

Menu Item Description

System Profile Settings Displays options to change the processor power management settings,

memory frequency, and so on.

System Security Displays options to configure the system security settings such as, system

password, setup password, TPM security. It also enables or disables support for the power and NMI buttons on the system.

Miscellaneous Settings Displays options to change the system date, time, and so on.

System Information screen

You can use the System Information screen to view system properties such as Service Tag, system model, and the BIOS version. To view the System Information click System Setup Main Menu → System BIOS → System Information.

The System Information screen details are explained here:

Menu Item Description

System Model Name Displays the system model name.

System BIOS Version Displays the BIOS version installed on the system.

System Management Engine Version

Displays the current revision of the Management Engine firmware.

System Service Tag Displays the system Service Tag.

System Manufacturer Displays the name of the system manufacturer.

System Manufacturer Contact Information

Displays the contact information of the system manufacturer.

System CPLD Version Displays the current revision of the system CPLD firmware.

UEFI Compliance Version Displays the system firmware UEFI compliance level.

Memory Settings screen details

You can use the Memory Settings screen to view all the memory settings as well as to enable or disable specific memory functions such as system memory testing and node interleaving. You can view the Memory Setting screen by clicking System Setup Main Menu → System BIOS → Memory Settings.

The Memory Settings screen details are explained here:

Menu Item Description

System Memory Size Displays the amount of memory installed in the system.

System Memory Type Displays the type of memory installed in the system.

System Memory Speed Displays the system memory speed.

System Memory Voltage Displays the system memory voltage.

Video Memory Displays the amount of video memory.

System Memory Testing Specifies whether system memory tests are run during system boot.

Options are Enabled and Disabled. By default, the System Memory Testing option is set to Disabled.

Menu Item Description

Memory Operating Mode Specifies the memory operating mode. The options available are

Optimizer Mode, Advanced ECC Mode, Mirror Mode, Spare Mode, Spare with Advanced ECC Mode, and Dell Fault Resilient Mode. By

default, the Memory Operating Mode option is set to Optimizer Mode.

NOTE: The Memory Operating Mode can have different default and available options based on the memory configuration of your system.

NOTE: The Dell Fault Resilient Mode establishes an area of memory that is fault resilient. This mode can be used by an OS that supports the feature to load critical applications or enables the OS kernel to maximize system availability.

Node Interleaving Specifies if Non-Uniform Memory architecture (NUMA) is supported. If

this field is Enabled, memory interleaving is supported if a symmetric memory configuration is installed. If Disabled, the system supports NUMA (asymmetric) memory configurations. By default, Node

Interleaving

option is set to Disabled.

Snoop Mode Specifies the Snoop Mode options. Snoop Mode options available are

Home Snoop, Early Snoop, Cluster on Die. By default, the Snoop Mode

option is set to Early Snoop. The field is available only when Node Interleaving is Disabled.

Processor Settings screen

You can use the Processor Settings screen to view the processor settings and perform specific functions such as enabling virtualization technology, hardware prefetcher, and logical processor idling. You can view the Processor Settings screen by clicking System Setup Main Menu → System BIOS →

Processor Settings.

Menu Item Description

Logical Processor Enables or disables the logical processors and displays the number of

logical processors. If the Logical Processor option is set to Enabled, the BIOS displays all the logical processors. If this option is set to Disabled, the BIOS only displays one logical processor per core. By default, the

Logical Processor option is set to Enabled.

Alternate RTID (Requestor Transaction ID) Setting

Enables you to allocate more RTIDs to the remote socket, thereby increasing cache performance between the sockets or easing work in normal mode for NUMA. By default, the Alternate RTID (Requestor

Transaction ID) Setting is set to Disabled.

Virtualization Technology Enables or disables the additional hardware capabilities provided for

virtualization. By default, the Virtualization Technology option is set to Enabled.

Address Translation Service (ATS)

Defines the Address Translation Cache (ATC) for devices to cache the DMA transactions. This field provides an interface to a chipset's Address Translation and Protection Table to translate DMA addresses to host addresses. By default, the option is set to Enabled.

Adjacent Cache Line Prefetch

Optimizes the system for applications that require high utilization of sequential memory access. By default, the Adjacent Cache Line Prefetch option is set to Enabled. You can disable this option for applications that require high utilization of random memory access.

Menu Item Description

Hardware Prefetcher Enables or disables the hardware prefetcher. By default, the Hardware

Prefetcher option is set to Enabled.

DCU Streamer Prefetcher Allows you to enable or disable the Data Cache Unit (DCU) streamer

prefetcher. By default, the DCU Streamer Prefetcher option is set to Enabled.

DCU IP Prefetcher Enables or disables the Data Cache Unit (DCU) IP prefetcher. By default,

the DCU IP Prefetcher option is set to Enabled.

Execute Disable Enables or disables the execute disable memory protection technology.

By default, the Execute Disable option is set to Enabled.

Logical Processor Idling Enables or disables the OS capability to put logical processors in the

idling state in order to reduce power consumption. By default, the option is set to Disabled.

Configurable TDP Allows reconfiguration of Thermal Design Power (TDP) to lower levels.

TDP refers to the maximum amount of power the cooling system is required to dissipate.

X2Apic Mode Enables or disables the X2Apic mode.

Dell Controlled Turbo

NOTE: Depending on the number of installed CPUs, there may be up to four processor listings.

Controls the turbo engagement. Enable this option only when System

Profile is set to Performance.

Number of Cores per Processor

Controls the number of enabled cores in each processor. By default, the

Number of Cores per Processor option is set to All.

Processor 64-bit Support Specifies if the processor(s) support 64-bit extensions.

Processor Core Speed Displays the maximum core frequency of the processor.

Processor 1

NOTE: Depending on the number of installed CPUs, there may be up to four processor listings. The following settings are displayed for each processor installed in the system.

• Family-Model-Stepping — Displays the family, model and

stepping of the processor as defined by Intel.

• Brand — Displays the brand name reported by the processor.

• Level 2 Cache — Displays the total L2 cache.

• Level 3 Cache — Displays the total L3 cache.

• Number of Cores — Displays the number of cores per processor.

SATA Settings screen

You can use the SATA Settings screen to view the SATA settings of SATA devices and enable RAID on your system. To view the SATA Settings screen, click System Setup Main Menu → System BIOS → SATA Settings.

Menu Item Description

Embedded SATA Enables the embedded SATA to be set to Off, ATA, AHCI, or RAID modes.

By default, the Embedded SATA option is set to AHCI.

Security Freeze Lock Sends Security Freeze Lock command to the Embedded SATA drives

during POST. This option is applicable only to ATA and AHCI mode.

Write Cache Enables or disables the command for Embedded SATA drives during

POST.

Port A Sets the drive type of the selected device. For Embedded SATA settings

in ATA mode, set this field to Auto to enable BIOS support. Set to OFF to turn off BIOS support.

For AHCI mode or RAID mode, BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the HDD. The field is undefined for

removable media devices such as optical drives.

Port B Sets the drive type of the selected device. For Embedded SATA settings

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support.

For AHCI mode or RAID mode, BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the HDD. The field is undefined for

removable media devices such as optical drives.

Port C Sets the drive type of the selected device. For Embedded SATA settings

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support.

For AHCI mode or RAID mode, BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the HDD. The field is undefined for

removable media devices such as optical drives.

Port D Sets the drive type of the selected device. For Embedded SATA settings

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support.

For AHCI mode or RAID mode, BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the HDD. The field is undefined for

removable media devices such as optical drives.

Menu Item Description

Port E Sets the drive type of the selected device. For Embedded SATA settings

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support.

For AHCI mode or RAID mode, BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the HDD. The field is undefined for

removable media devices such as optical drives.

Port F Sets the drive type of the selected device. For Embedded SATA settings

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support.

For AHCI mode or RAID mode, BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the HDD. The field is undefined for

removable media devices such as optical drives.

Port G Sets the drive type of the selected device. For Embedded SATA settings

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support.

For AHCI mode or RAID mode, BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the HDD. The field is undefined for

removable media devices such as optical drives.

Port H Sets the drive type of the selected device. For Embedded SATA settings

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support.

For AHCI mode or RAID mode, BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the HDD. The field is undefined for

removable media devices such as optical drives.

Port I Sets the drive type of the selected device. For Embedded SATA settings

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support.

For AHCI mode or RAID mode, BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Menu Item Description

Capacity Displays the total capacity of the HDD. The field is undefined for

removable media devices such as optical drives.

Port J Sets the drive type of the selected device. For Embedded SATA settings in

ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to

turn off BIOS support. For AHCI mode or RAID mode, BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the HDD. The field is undefined for

removable media devices such as optical drives.

Boot Settings screen

You can use the Boot Settings screen to set the Boot mode to either BIOS or UEFI. It also allows you to specify the boot order. To view the Boot Settings screen, click System Setup Main Menu → System BIOS → Boot Settings.

Menu Item Description

Boot Mode Enables you to set the boot mode of the system.

CAUTION: Switching the boot mode may prevent the system from booting if the OS is not installed in the same boot mode.

NOTE: Setting this field to UEFI disables the BIOS Boot Settings menu. Setting this field to BIOS disables the UEFI Boot Settings menu.

If the OS supports UEFI, you can set this option to UEFI. Setting this field to

BIOS allows compatibility with non-UEFI OSs. By default, the Boot

Mode option is set to BIOS.

Boot Sequence Retry Enables or disables the Boot Sequence Retry feature. If this field is

enabled and the system fails to boot, the system reattempts the boot sequence after 30 seconds. By default, the Boot Sequence Retry option is set to Enabled.

Hard-Disk Failover Specifies which devices in the HDD Sequence are attempted in the boot

sequence. When the option is Disabled, only the first hard disk device in the list is attempted to boot. When set to Enabled, all hard disk devices are attempted in order, as listed in the HDD Sequence. This option is not enabled for UEFI Boot Mode.

Boot Option Settings Configures the boot sequence and the boot devices.

Network Settings screen

You can use the Network Settings screen to modify PXE device settings. Network Settings are only available in UEFI boot mode. BIOS does not control network settings in the BIOS boot mode. For BIOS boot mode, the network settings are handled by the network controllers option ROM. To view the Network Settings, click System Setup Main Menu → System BIOS → Network Settings.

Menu Item Description

PXE Device n (n = 1 to 4) Enables or disables the device. When enabled, a UEFI boot option is

created for the device.

PXE Device n Settings (n = 1 to 4)

Allows you to control the configuration of the PXE device.

Integrated Devices screen details

You can use the Integrated Devices screen to view and configure the settings of all integrated devices including the video controller, integrated RAID controller, and the USB ports. You can view the Integrated Devices screen by clicking System Setup Main Menu → System BIOS → Integrated Devices.

The Integrated Devices screen details are explained here.

Menu Item Description

USB 3.0 Setting Enables or disables the USB 3.0 support. Enable this option only if your OS

supports USB 3.0. If you disable this option, devices operate at USB 2.0 speed. USB 3.0 is disabled by default.

User Accessible USB Ports

Enables or disables the USB ports. Selecting Only Back Ports On disables the front USB ports, selecting All Ports Off disables all USB ports. The USB keyboard and mouse operates during boot process in certain OSs. After the boot process is complete, the USB drive and mouse do not work if the ports are disabled.

NOTE: Selecting Only Back Ports On and All Ports Off will disable the USB management port and also restrict access to iDRAC features.

Internal USB Port Enables or disables the internal USB port. By default, the option is set to

Enabled.

Integrated RAID Controller

Enables or disables the integrated RAID controller. By default, the option is set to Enabled.

Integrated Network Card 1

Enables or disables the integrated network card.

Embedded NIC1 and NIC2

NOTE: The Embedded NIC1 and NIC2 option is only available on systems that do not have Integrated Network Card 1.

Enables or disables the Embedded NIC1 and NIC2 . If set to Disabled, the NIC may still be available for shared network access by the embedded management controller. The embedded NIC1 and NIC2 option is only available on systems that do not have NDCs. This option is mutually exclusive with the Integrated Network Card 1 option. Configure this function using the NIC management utilities of the system.

I/OAT DMA Engine Enables or disables the I/OAT option. Enable only if the hardware and

software support the feature.

Embedded Video Controller

Enables or disables the Embedded Video Controller. By default, the embedded video controller is Enabled. Current state of Embedded Video Controller is Enabled. Current State of Embedded Video Controller is a read only field, indicating the current state for the Embedded Video Controller. If the Embedded Video Controller is the only display capability in the system (that is, no add-in graphics card is installed), then the Embedded Video

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