Dell NX200 User Manual

Dell PowerVault NX200

Systems

Hardware Owner’s

Manual

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

____________________

Information in this publication is subject to change without notice.
© 2010 Dell Inc. All rights reserved.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.

Trademarks used in this text: Dell™, the DELL logo, PowerVault™ and OpenManage™ are
trademarks of Dell Inc. Microsoft
trademarks of Microsoft Corporation in the United States and/or other countries.

Other trademarks and trade names may be used in this publication to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.

July 2009 Rev. A00

®

, Windows® and MS-DOS® are either trademarks or registered

Contents

1 About Your System. . . . . . . . . . . . . . . . . . 11

Accessing System Features During Startup. . . . . . . 11

Front-Panel Features and Indicators . . . . . . . . . . 12

LCD Panel Features

Home Screen

Setup Menu

. . . . . . . . . . . . . . . . . . . 14

. . . . . . . . . . . . . . . . . . . . 15

. . . . . . . . . . . . . . . . . . . . . 16

View Menu . . . . . . . . . . . . . . . . . . . . . 17

Hard-Drive Indicator Patterns . . . . . . . . . . . . . . 18

Back-Panel Features and Indicators

Guidelines for Connecting External Devices

. . . . . . . . . . 19

. . . . . . 21

NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 21

Power Supply Indicator Codes

LCD Status Messages

. . . . . . . . . . . . . . . . . . 22

Viewing Status Messages

Removing LCD Status Messages

System Messages

. . . . . . . . . . . . . . . . . . . . 35

. . . . . . . . . . . . . 22

. . . . . . . . . . . . . 23

. . . . . . . . . . 23

Warning Messages . . . . . . . . . . . . . . . . . . . 49

Contents 3

Diagnostics Messages. . . . . . . . . . . . . . . . . . 50

Alert Messages

. . . . . . . . . . . . . . . . . . . . . 50

Other Information You May Need . . . . . . . . . . . . 50

2 Using the System Setup Program and

UEFI Boot Manager . . . . . . . . . . . . . . . . . 51

Choosing the System Boot Mode . . . . . . . . . . . . 51

Entering the System Setup Program

Responding to Error Messages

Using the System Setup Program

Navigation Keys . . . . . . . . . . . . . . . . . . . 52

System Setup Options . . . . . . . . . . . . . . . . . . 53

Main Screen

. . . . . . . . . . . . . . . . . . . . 53

Memory Settings Screen . . . . . . . . . . . . . . 55

Processor Settings Screen

SATA Settings Screen

. . . . . . . . . . . . . . . . 56

Boot Settings Screen . . . . . . . . . . . . . . . . 57

Integrated Devices Screen

PCI IRQ Assignment Screen

Serial Communication Screen

Embedded Server Management
Screen (Optional)

. . . . . . . . . . . . . . . . . . 60

Power Management Screen

System Security Screen

Exit Screen

. . . . . . . . . . . . . . . . . . . . . 63

. . . . . . . . . . . 52

. . . . . . . . . . . 52

. . . . . . . . . . . . . 56

. . . . . . . . . . . . . 58

. . . . . . . . . . . . 59

. . . . . . . . . . . 59

. . . . . . . . . . . . 60

. . . . . . . . . . . . . . 61

4 Contents

Entering the UEFI Boot Manager

. . . . . . . . . . . . . 63

Using the UEFI Boot Manager
Navigation Keys

. . . . . . . . . . . . . . . . . . . 64

UEFI Boot Manager Screen. . . . . . . . . . . . . 64

UEFI Boot Settings Screen . . . . . . . . . . . . . 65

System Utilities Screen

. . . . . . . . . . . . . . . 65

System and Setup Password Features

Using the System Password

Using the Setup Password

Embedded System Management

Baseboard Management Controller Configuration

Entering the BMC Setup Module

. . . . . . . . . 65

. . . . . . . . . . . . 66

. . . . . . . . . . . . . 68

. . . . . . . . . . . . 69

. . . 70

. . . . . . . . . . 70

iDRAC Configuration Utility . . . . . . . . . . . . . . . 71

Entering the iDRAC Configuration Utility

. . . . . . 71

3 Installing System Components . . . . . . . . 73

Recommended Tools. . . . . . . . . . . . . . . . . . . 73

Inside the System

Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . 75

Removing the Front Bezel

Installing the Front Bezel . . . . . . . . . . . . . . 76

Front Bezel Inserts

Removing the Front Bezel Insert

Installing the Front Bezel Insert

. . . . . . . . . . . . . . . . . . . . 73

. . . . . . . . . . . . . 75

. . . . . . . . . . . . . . . . . . . . 76

. . . . . . . . . . 76

. . . . . . . . . . 77

EMI Filler Panel

Removing an EMI Filler Panel

Installing an EMI Filler Panel

. . . . . . . . . . . . . . . . . . . . . 77

. . . . . . . . . . . 77

. . . . . . . . . . . . 78

Opening and Closing the System . . . . . . . . . . . . 79

Opening the System

. . . . . . . . . . . . . . . . 79

Closing the System . . . . . . . . . . . . . . . . . 80

Contents 5

Expansion Card Stabilizer . . . . . . . . . . . . . . . . 81

Removing the Expansion Card Stabilizer

Installing the Expansion Card Stabilizer

. . . . . . 81

. . . . . . 81

Cooling Shroud

Removing the Cooling Shroud

Installing the Cooling Shroud

Hard Drives

Removing a Hard-Drive Blank

Installing a Hard-Drive Blank

. . . . . . . . . . . . . . . . . . . . . . 82

. . . . . . . . . . . 82

. . . . . . . . . . . . 83

. . . . . . . . . . . . . . . . . . . . . . . . 84

. . . . . . . . . . . 84

. . . . . . . . . . . . 85

Removing a Hot-Swap Hard Drive . . . . . . . . . 85

Installing a Hot-Swap Hard Drive

. . . . . . . . . . 87

Removing a Hot-Swap Hard Drive

From a Hard-Drive Carrier . . . . . . . . . . . . . 88

Installing a Hot-Swap Hard Drive
Into a Drive Carrier

Optical Drives

. . . . . . . . . . . . . . . . . . . . . . 90

Removing an Optical Drive

Installing an Optical Drive

Power Supply

. . . . . . . . . . . . . . . . . . . . . . 94

Removing a Power Supply

Installing a Power Supply

System Fan

. . . . . . . . . . . . . . . . . . . . . . . . 96

Removing the System Fan

Installing the System Fan

. . . . . . . . . . . . . . . . . 89

. . . . . . . . . . . . . 90

. . . . . . . . . . . . . 91

. . . . . . . . . . . . . 94

. . . . . . . . . . . . . . 95

. . . . . . . . . . . . . . 96

. . . . . . . . . . . . . . 97

6 Contents

System Memory

. . . . . . . . . . . . . . . . . . . . . 98

General Memory Module
Installation Guidelines

. . . . . . . . . . . . . . . 98

Mode-Specific Guidelines . . . . . . . . . . . . . 99

Installing Memory Modules

Removing Memory Modules

. . . . . . . . . . . . 100

. . . . . . . . . . . 102

Expansion Cards . . . . . . . . . . . . . . . . . . . . . 103

Expansion Card Installation Guidelines

Installing an Expansion Card

. . . . . . . . . . . . 104

. . . . . . 103

Removing an Expansion Card . . . . . . . . . . . 107

iDRAC6 Express Card (Optional). . . . . . . . . . . . . 108

Installing an iDRAC6 Express Card

. . . . . . . . . 108

Removing an iDRAC6 Express Card (Optional) . . . 109

Internal USB Memory Keys . . . . . . . . . . . . . . . 110

Processor

System Battery

. . . . . . . . . . . . . . . . . . . . . . . . 111

Removing a Processor

Installing a Processor

. . . . . . . . . . . . . . . . . . . . . . 116

. . . . . . . . . . . . . . . 111

. . . . . . . . . . . . . . . 115

Replacing the System Battery

Chassis Intrusion Switch

. . . . . . . . . . . . . . . . 118

Removing the Chassis Intrusion Switch

Installing the Chassis Intrusion Switch

Control Panel Assembly

. . . . . . . . . . . . . . . . . 120

Removing the Control Panel Assembly

Installing the Control Panel Assembly

SATA Backplane

. . . . . . . . . . . . . . . . . . . . . 122

Removing the SATA Backplane

Installing the SATA Backplane

System Board

. . . . . . . . . . . . . . . . . . . . . . 124

Removing the System Board

Installing the System Board

. . . . . . . . . . . 116

. . . . . . 118

. . . . . . 119

. . . . . . . 120

. . . . . . . 122

. . . . . . . . . . . 122

. . . . . . . . . . . 124

. . . . . . . . . . . . 124

. . . . . . . . . . . . 126

Contents 7

4 Troubleshooting Your System . . . . . . . . 129

Safety First—For You and Your System . . . . . . . . 129

Troubleshooting System Startup Failure. . . . . . . . 129

Troubleshooting External Connections

Troubleshooting the Video Subsystem

. . . . . . . . 130

. . . . . . . . . 130

Troubleshooting a USB Device . . . . . . . . . . . . 130

Troubleshooting a Serial I/O Device

Troubleshooting a NIC

. . . . . . . . . . . . . . . . . 131

. . . . . . . . . . 131

Troubleshooting a Wet System. . . . . . . . . . . . . 132

Troubleshooting a Damaged System

Troubleshooting the System Battery

. . . . . . . . . . 134

. . . . . . . . . . 134

Troubleshooting the Power Supply . . . . . . . . . . 135

Troubleshooting System Cooling Problems

Troubleshooting a Fan

Troubleshooting System Memory

. . . . . . . . . . . . . . . . . 136

. . . . . . . . . . . 137

Troubleshooting an Internal USB Key

Troubleshooting an Optical Drive

. . . . . . . . . . . 140

. . . . . . 135

. . . . . . . . . 139

8 Contents

Troubleshooting a Hard Drive

Troubleshooting the PERC S300 Controller

Troubleshooting Expansion Cards

. . . . . . . . . . . . . 141

. . . . . . 142

. . . . . . . . . . . 143

Troubleshooting the Processor . . . . . . . . . . . . 144

5 Running the System Diagnostics . . . . . . 147

Using Online Diagnostics . . . . . . . . . . . . . . . . 147

Embedded System Diagnostics Features . . . . . . . . 147

When to Use the Embedded System Diagnostics

Running the Embedded System Diagnostics

. . . . 148

. . . . . . 148

System Diagnostics Testing Options . . . . . . . . . . 149

Using the Custom Test Options

Selecting Devices for Testing

Selecting Diagnostics Options

. . . . . . . . . . . . . 149

. . . . . . . . . . . 149

. . . . . . . . . . . 149

Viewing Information and Results. . . . . . . . . . 150

6 Jumpers and Connectors . . . . . . . . . . . 151

System Board Jumpers . . . . . . . . . . . . . . . . . 151

System Board Connectors

SATA Backplane Board Connectors

Disabling a Forgotten Password

. . . . . . . . . . . . . . . . 152

. . . . . . . . . . . 155

. . . . . . . . . . . . 156

7 Getting Help. . . . . . . . . . . . . . . . . . . . . . 157

Contacting Dell . . . . . . . . . . . . . . . . . . . . . 157

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Contents 9

10 Contents

1

About Your System

Accessing System Features During Startup

The following keystrokes provide access to system features during startup.

Keystroke Description

<F2> Enters the System Setup program. See "Using the System Setup

Program and UEFI Boot Manager" on page 51.

<F10> Enters System Services, which opens the Unified Server Configurator.

The Unified Server Configurator allows you to access utilities such as
embedded system diagnostics. For more information, see the Unified
Server Configurator documentation.

<F11> Enters the BIOS Boot Manager or the UEFI Boot Manager,

depending on the system's boot configuration. See "Using the System
Setup Program and UEFI Boot Manager" on page 51.

<F12> Starts PXE boot.

<Ctrl><E> Enters the Baseboard Management Controller (BMC) or

iDRAC Configuration Utility, which allows access to the
System Event Log (SEL) and configuration of remote access to
the system. For more information, see the BMC or iDRAC user
documentation.

<Ctrl><R> Enters the PERC configuration utility. For more information, see the

PERC card documentation

<Ctrl><S> Enters the utility to configure NIC settings for PXE boot. For more

information, see the documentation for your integrated NIC.

About Your System 11

Front-Panel Features and Indicators

4

3

6

5

7

8

2

9

1

Figure 1-1. Front Panel Features and Indicators

Item Indicator, Button, or

Connector

1 Optical drive

(optional)

Icon Description

Optional internal SATA DVD-ROM
or DVD+/-RW

NOTE: DVD devices are data only.

2 Front bezel lock Secures the front bezel to the system.

3 Front bezel Covers the system's front-loading hard drives.

4 USB connectors (2) Connects USB devices to the system. The ports

5 NMI button Used to troubleshoot software and device driver

12 About Your System

are USB 2.0-compliant.

errors when using certain operating systems.
This button can be pressed using the end of a
paper clip.

Use this button only if directed to do so by
qualified support personnel or by the operating
system's documentation.

Item Indicator, Button, or

Connector

6Power-on indicator,

power button

Icon Description

The power-on indicator lights when the system
power is on.

The power button controls the DC power supply
output to the system.

NOTE: When powering on the system, the video

monitor can take several seconds up to over 2
minutes to display an image, depending on the
amount of memory installed in the system.

NOTE: On ACPI-compliant operating systems,

turning off the system using the power button
causes the system to perform a graceful shutdown
before power to the system is turned off.

NOTE: To force an ungraceful shutdown, press

and hold the power button for five seconds.

7 System identification

button

8 LCD menu buttons Allows you to navigate the control panel

9LCD panel

The identification button on the front panel can
be used to locate a particular system. When the
button is pushed, the LCD panel on the front
flashes blue until the button is pushed again.

LCD menu.

Provides system ID, status information, and
system error messages.

The LCD lights blue during normal system
operation. The LCD lights amber when the
system needs attention, and the LCD panel
displays an error code followed by
descriptive text.

NOTE: If the system is connected to AC power

and an error has been detected, the LCD lights
amber regardless of whether the system has
been powered on.

About Your System 13

LCD Panel Features

1

4

3

2

The system's LCD panel provides system information and status and error
messages to signify when the system is operating correctly or when the system
needs attention. See "LCD Status Messages" on page 23 for information
about specific status codes.

The LCD backlight lights blue during normal operating conditions and lights
amber to indicate an error condition. When the system is in standby mode,
the LCD backlight is off and can be turned on by pressing the Select button
on the LCD panel. The LCD backlight remains off if LCD messaging is
turned off through the BMC or iDRAC utility, the LCD panel, or other tools.

Figure 1-2. LCD Panel Features

14 About Your System

Item Buttons Description

1 Left Moves the cursor back in one-step increments.

2 Select Selects the menu item highlighted by the cursor.

3 System identification Turns the system ID mode on (LCD panel

flashes blue) and off.

Press quickly to toggle the system ID on and off.
If the system hangs during POST, press and hold
the system ID button for more than five seconds
to enter BIOS Progress mode.

4 Right Moves the cursor forward in one-step increments.

During message scrolling:

• Press once to increase scrolling speed.

• Press again to stop.

• Press again to return to default scrolling speed.

• Press again to repeat the cycle.

Home Screen

The Home screen displays user-configurable information about the system.
This screen is displayed during normal system operation when there are no
status messages or errors present. When the system is in standby mode,
the LCD backlight will turn off after five minutes of inactivity if there are
no error messages. Press one of the three navigation buttons (Select, Left,
or Right) to view the Home screen.

To navigate to the Home screen from another menu, continue to select
the up arrow until the Home icon is displayed, and then select
the Home icon.

From the Home screen, press the Select button to enter the main menu.
See the following tables for information on the Setup and View submenus.

About Your System 15

Setup Menu

NOTE: When you select an option in the Setup menu, you must confirm the option

before proceeding to the next action.

Option Description

BMC or iDRAC

NOTE: If an iDRAC6 Express

card is installed on the
system, the BMC option is
replaced by DRAC.

Set error Select SEL to display LCD error messages in a format

Set home Select the default information to be displayed on the

Select DHCP or Static IP to configure the network
mode. If Static IP is selected, the available fields are IP,
Subnet (Sub), and Gateway (Gtw). Select Setup DNS
to enable DNS and to view domain addresses. Two
separate DNS entries are available.

that matches the IPMI description in the SEL. This can
be useful when trying to match an LCD message with
an SEL entry.

Select Simple to display LCD error messages in a
simplified user-friendly description. See "LCD Status
Messages" on page 23 for a list of messages in
this format.

LCD Home screen. See "View Menu" on page 17 to
see the options and option items that can be selected to
display by default on the Home screen.

16 About Your System

View Menu

Option Description

BMC IP or DRAC IP

NOTE: If an iDRAC6 Express

card is installed on the
system, the BMC IP option
is replaced by DRAC IP.

MAC Displays the MAC addresses for DRAC, iSCSIn,

Name Displays the name of the Host, Model, or User String

Number Displays the Asset tag or the Service tag for the system.

Power Displays the power output of the system in BTU/hr or

Temperature Displays the temperature of the system in Celsius or

Displays the IPv4 or IPv6 addresses for the iDRAC6.
Addresses include DNS (Primary and Secondary),
Gateway, IP, and Subnet (IPv6 does not have Subnet).

NOTE: BMC IP supports only IPv4 addresses.

or NETn.

NOTE: If the iDRAC Express card is not installed on the

system, the MAC option displays the MAC addresses for
BMC, iSCSIn or NETn.

for the system.

Watts. The display format can be configured in the Set
home submenu of the Setup menu. See "Setup Menu"
on page 16.

Fahrenheit. The display format can be configured in the
Set home submenu of the Setup menu. See "Setup
Menu" on page 16.

About Your System 17

Hard-Drive Indicator Patterns

1

2

1 hard-drive activity indicator (green) 2 hard-drive status indicator (green

Drive-Status Indicator Pattern (RAID Only) Condition

Blinks green two times per second Identify drive/preparing for removal

Off Drive ready for insertion or removal

and amber)

NOTE: The drive status indicator remains

off until all hard drives are initialized
after system power is applied. Drives are
not ready for insertion or removal
during this time.

Blinks green, amber, and off Drive predicted failure

18 About Your System

Drive-Status Indicator Pattern (RAID Only) Condition

2

5

4

1

6

3

7

Blinks amber four times per second Drive failed

Blinks green slowly Drive rebuilding

Steady green Drive online

Blinks green three seconds, amber three
seconds, and off six seconds.

Rebuild aborted

Back-Panel Features and Indicators

Figure 1-3. Back-Panel Features and Indicators

About Your System 19

Item Indicator, Button, or

Connector

1 Power supply Power supply — 375 W

2USB connectors (4) Connects USB devices to the system.

3 Ethernet connectors (2) Integrated 10/100/1000 NIC connectors.

4 video connector Connects a VGA display to the system.

5 serial connector Connects a serial device to the system.

Icon Description

The ports are USB 2.0-compliant.

6PCIe expansion card

slots (5)

7 security cable slot Connects a cable lock to the system.

Connects up to five PCI Express.

Generation 2 expansion cards.

20 About Your System

Guidelines for Connecting External Devices

1

2

• Turn off power to the system and external devices before attaching a new
external device. Turn on any external devices before turning on the system
(unless the documentation for the device specifies otherwise).

• Ensure that the appropriate driver for the attached device has been
installed on the system.

• If necessary, to enable ports on your system, use the System Setup
program. See "Using the System Setup Program and UEFI Boot Manager"
on page 51.

NIC Indicator Codes

1 link indicator 2 activity indicator

Indicator Indicator Code

Link and activity
indicators are off

Link indicator is green The NIC is connected to a valid network link

Link indicator is amber The NIC is connected to a valid network link

Activity indicator is
blinking green

The NIC is not connected to the network.

at 1000 Mbps.

at 10/100 Mbps.

Network data is being sent or received.

About Your System 21

Power Supply Indicator Codes

12

A power supply has an LED indicator that shows whether power is present or
whether a power fault has occurred.

• Not lit — AC power is not connected. It also indicates that the system
is in standby mode.

• Green — When the system is on, a green light also indicates that the
power supply is providing DC power to the system.

Figure 1-4. Power Supply Status Indicator

1 power supply status indicator 2 power supply test switch

22 About Your System

LCD Status Messages

The LCD messages consist of brief text messages that refer to events recorded
in the System Event Log (SEL). For information on the SEL and configuring
system management settings, see the systems management software
documentation.

NOTE: If your system fails to boot, press the System ID button for at least five

seconds until an error code appears on the LCD. Record the code, then see "Getting
Help" on page 157.

Viewing Status Messages

If a system error occurs, the LCD screen will turn amber. Press the Select
button to view the list of errors or status messages. Use the left and right
buttons to highlight an error number, and press Select to view the error.

Removing LCD Status Messages

For faults associated with sensors, such as temperature, voltage, fans, and so
on, the LCD message is automatically removed when that sensor returns to a
normal state. For other faults, you must take action to remove the message
from the display:

• Clear the SEL — You can perform this task remotely, but you will lose the
event history for the system.

• Power cycle — Turn off the system and disconnect it from the electrical
outlet; wait for approximately ten seconds, reconnect the power cable, and
restart the system.

About Your System 23

NOTE: The following LCD status messages are displayed in the Simple format.

Table 1-1. LCD Status Messages

Code Text Causes Corrective Actions

E1000 Failsafe

voltage
error.
Contact
support.

E1114 Ambient Temp

exceeds
allowed
range.

E1116 Memory

disabled,
temp above
range. Power
cycle AC.

E1210 Motherboard

battery
failure.
Check
battery.

E1216 3.3V

Regulator
failure.
Reseat PCIe
cards.

Check the system event log
for critical failure events.

Ambient temperature has
reached a point outside of
the allowed range.

Memory has exceeded
allowable temperature
and has been disabled
to prevent damage to
the components.

CMOS battery is missing
or the voltage is outside
of the allowable range.

3.3V voltage regulator
has failed.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 157.

See "Troubleshooting
System Cooling Problems"
on page 136.

Remove AC power to the
system for 10 seconds and
restart the system.

See "Troubleshooting
System Cooling Problems"
on page 136. If the problem
persists, see "Getting Help"
on page 157.

See "Troubleshooting the
System Battery" on
page 134.

Remove and reseat the
PCIe expansion cards.
If the problem persists,
see "Troubleshooting
Expansion Cards" on
page 143.

24 About Your System

Table 1-1. LCD Status Messages

Code Text Causes Corrective Actions

E1229 CPU # VCORE

Regulator
failure.
Reseat CPU.

E122A CPU # VTT

Regulator
failure.
Reseat CPU.

E122C CPU Power

Fault. Power
cycle AC.

E122D Memory

Regulator #
Failed.
Reseat DIMMs.

E122E On-board

regulator
failed. Call
support.

E1310 Fan ## RPM

exceeding
range.
Check fan.

(continued)

Specified processor
VCORE voltage regulator
has failed.

Specified processor VTT
voltage regulator has failed.

A power fault was
detected when powering
up the processor.

One of the memory
regulators has failed.

One of the on-board
voltage regulators failed.

RPM of fan is outside of
the intended operating
range.

Reseat the processor.
See "Troubleshooting the
Processor" on page 144.

If the problem persists,
see "Getting Help" on
page 157.

Reseat the processor.
See "Troubleshooting the
Processor" on page 144.

If the problem persists,
see "Getting Help" on
page 157.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 157.

Reseat the memory
modules. See
"Troubleshooting System
Memory" on page 137.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 157.

See "Troubleshooting
System Cooling Problems"
on page 136.

About Your System 25

Table 1-1. LCD Status Messages

Code Text Causes Corrective Actions

E1410 System Fatal

Error
detected.

E1414 CPU # temp

exceeding
range. Check
CPU heatsink.

E1418 CPU # not

detected.
Check CPU is
seated
properly.

E141C Unsupported

CPU configur­ation. Check
CPU or BIOS
revision.

E141F CPU #

protocol
error. Power
cycle AC.

(continued)

A fatal system error has
been detected.

Processor is out
of acceptable
temperature range.

Processor is missing or bad,
and the system is in
an unsupported
configuration.

Processor is in an
unsupported
configuration.

The system BIOS has
reported a processor
protocol error.

Check LCD for additional
scrolling messages. Remove
AC power to the system for
10 seconds and restart the
system.

If the problem persists,
see "Getting Help" on
page 157.

Ensure that the processor
heat sink is properly
installed. See
"Troubleshooting the
Processor" on page 144 and
"Troubleshooting System
Cooling Problems" on
page 136.

Ensure that the processor is
properly installed.
See "Troubleshooting the
Processor" on page 144.

Ensure that your processor
matches and conforms to
the type described in the
processor technical
specifications outlined in
your system’s Getting
Started Guide.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 157.

26 About Your System

Table 1-1. LCD Status Messages

Code Text Causes Corrective Actions

E1420 CPU Bus

parity error.
Power cycle
AC.

E1422 CPU # machine

check error.
Power cycle
AC.

E1610 Power Supply

# (### W)
missing.
Check power
supply.

E1614 Power Supply

# (### W)
error. Check
power supply.

E1618 Predictive

failure on
Power Supply
# (### W).
Check PSU.

E161C Power Supply

# (### W)
lost AC
power. Check
PSU cables.

(continued)

The system BIOS has
reported a processor
bus parity error.

The system BIOS has
reported a machine
check error.

Specified power supply
was removed or is
missing from the system.

Specified power supply has
failed.

A power supply fan failure,
an over-temperature
condition, or power supply
communication error has
caused the predictive
warning of an impending
power supply failure.

Specified power supply is
attached to the system, but
it has lost its AC input.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 157.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 157.

See "Troubleshooting the
Power Supply" on page 135.

See "Troubleshooting the
Power Supply" on page 135.

See "Troubleshooting the
Power Supply" on page 135.

Check the AC power
source for the specified
power supply. If the
problem persists,
see "Troubleshooting the
Power Supply" on page 135.

About Your System 27

Table 1-1. LCD Status Messages

Code Text Causes Corrective Actions

E1620 Power Supply

# (### W) AC
power error.
Check PSU
cables.

E1629 Power

required >
PSU wattage.
Check PSU and
config.

E1710 I/O channel

check error.
Review &
clear SEL.

E1711 PCI parity

error on Bus
## Device ##
Function ##

PCI parity
error on Slot
#. Review &
clear SEL.

(continued)

Specified power supply's
AC input is outside of
the allowable range.

The system configuration
requires more power
than the power supply can
provide, even with
throttling.

The system BIOS has
reported an I/O channel
check.

The system BIOS has
reported a PCI parity error
on a component that
resides in PCI
configuration space at
bus ##, device ##,
function ##.

The system BIOS has
reported a PCI parity error
on a component that
resides in the specified slot.

Check the AC power
source for the specified
power supply. If the
problem persists,
see "Troubleshooting the
Power Supply" on page 135.

Turn off power to the
system, reduce the
hardware configuration or
install higher-wattage
power supply, and then
restart the system.

Check the SEL for more
information and then
clear the SEL.
Remove AC power to
the system for 10 seconds
and restart the system.

If the problem persists,
see "Getting Help" on
page 157.

Remove and reseat the
PCIe expansion cards.
If the problem persists,
see "Troubleshooting
Expansion Cards" on
page 143.

Remove and reseat the
PCIe expansion cards.
If the problem persists,
see "Troubleshooting
Expansion Cards" on
page 143.

28 About Your System

Table 1-1. LCD Status Messages

Code Text Causes Corrective Actions

E1712 PCI system

error on Bus
## Device ##
Function ##

E1714 Unknown

error. Review
& clear SEL.

E1715 Fatal I/O

Error. Review
& clear SEL.

E1716 Chipset IERR

Bus ## Dev ##
Function ##.
Review &
clear SEL.

(continued)

The system BIOS has
reported a PCI system
error on a component
that resides in PCI
configuration space at
bus ##, device ##,
function ##.

The system BIOS has
determined there has
been an error in the
system, but is unable to
determine its origin.

The system BIOS has
determined there
has been a fatal error
in the system.

The system BIOS has
reported a chipset
internal error that resides
in bus ##, device ##,
function ##.

Remove and reseat the
PCIe expansion cards.
If the problem persists,
see "Troubleshooting
Expansion Cards" on
page 143.

Check the SEL for more
information and then
clear the SEL.
Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 157.

Check the SEL for
more information,
and then clear the SEL.
Remove AC power to the
system for 10 seconds,
and restart the system.

If the problem persists,
see "Getting Help" on
page 157.

Check the SEL for
more information, and
then clear the SEL.
Remove AC power to the
system for 10 seconds,
and restart the system.

If the problem persists,
see "Getting Help" on
page 157.

About Your System 29

Table 1-1. LCD Status Messages

Code Text Causes Corrective Actions

E1717 CPU #

internal
error. Review
& clear SEL.

E171F PCIe fatal

error on Bus
## Device ##
Function ##

E1810 Hard drive ##

fault. Review
& clear SEL.

E1812 Hard drive ##

removed.
Check drive.

E1A1D Control panel

USB cable not
detected.
Check cable.

E2010 Memory not

detected.
Inspect
DIMMs.

(continued)

The system BIOS has
determined that the
processor has had an
internal error.

The system BIOS has
reported a PCIe fatal error
on a component that
resides in PCI
configuration space at
bus ##, device ##,
function ##.

The specified hard drive
has experienced a fault.

The specified hard drive
has been removed from
the system.

USB cable to the
control panel is
missing or bad.

No memory was
detected in the system.

Check the SEL for
more information, and
then clear the SEL.
Remove AC power to the
system for 10 seconds,
and restart the system.

If the problem persists,
see "Getting Help" on
page 157.

Remove and reseat the
PCIe expansion cards.
If the problem persists,
see "Troubleshooting
Expansion Cards" on
page 143.

See "Troubleshooting a
Hard Drive" on page 141.

Information only.

Reseat the cable. If the
problem persists,
replace cable.

If the problem persists,
see "Getting Help" on
page 157.

Install memory or reseat
the memory modules.
See "Installing Memory
Modules" on page 100 or
"Troubleshooting System
Memory" on page 137.

30 About Your System

Table 1-1. LCD Status Messages

Code Text Causes Corrective Actions

E2011 Memory

configuratio
n failure.
Check DIMMs.

E2012 Memory

configured
but unusable.
Check DIMMs.

E2013 BIOS unable

to shadow
memory. Check
DIMMs.

E2014 CMOS RAM

failure.
Power cycle
AC.

E2015 DMA

Controller
failure.
Power cycle
AC.

E2016 Interrupt

Controller
failure.
Power cycle
AC.

(continued)

Memory detected, but is
not configurable.
Error detected during
memory configuration.

Memory configured,
but is unusable.

The system BIOS failed
to copy its flash image
into memory.

CMOS failure.
CMOS RAM not
functioning properly.

DMA controller failure. Remove AC power to the

Interrupt controller failure. Remove AC power to the

See "Troubleshooting
System Memory" on
page 137.

See "Troubleshooting
System Memory" on
page 137.

See "Troubleshooting
System Memory" on
page 137.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 157.

system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 157.

system for 10 seconds and
restart the system.

If the problem persists, see
"Getting Help" on
page 157.

About Your System 31

Table 1-1. LCD Status Messages

Code Text Causes Corrective Actions

E2017 Timer refresh

failure.
Power cycle
AC.

E2018 Programmable

Timer error.
Power cycle
AC.

E2019 Parity error.

Power cycle
AC.

E201A SuperIO

failure.
Power cycle
AC.

E201B Keyboard

Controller
error. Power
cycle AC.

(continued)

Timer refresh failure. Remove AC power to the

system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 157.

Programmable interval
timer error.

Parity error. Remove AC power to the

SIO failure. Remove AC power to the

Keyboard controller failure. Remove AC power to the

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 157.

system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 157.

system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 157.

system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 157.

32 About Your System

Table 1-1. LCD Status Messages

Code Text Causes Corrective Actions

E201C SMI

initializati
on failure.
Power cycle
AC.

E201D Shutdown test

failure.
Power cycle
AC.

E201E POST memory

test failure.
Check DIMMs.

E2020 CPU

configuratio
n failure.
Check screen
message.

E2021 Incorrect

memory
configur­ation. Review
User Guide.

E2022 General

failure
during POST.
Check screen
message.

(continued)

System management
interrupt (SMI)
initialization failure.

BIOS shutdown
test failure.

BIOS POST memory test
failure.

Processor configuration
failure.

Incorrect memory
configuration.

General failure after video. Check screen for specific

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 157.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 157.

See "Troubleshooting
System Memory" on
page 137.

If the problem persists,
see "Getting Help" on
page 157.

Check screen for specific
error messages.
See "Troubleshooting the
Processor" on page 144.

Check screen for specific
error messages.
See "Troubleshooting
System Memory" on
page 137.

error messages.

About Your System 33

Table 1-1. LCD Status Messages

Code Text Causes Corrective Actions

E2023 BIOS unable

to mirror
memory. Check
DIMMs.

E2110 Multibit

Error on DIMM
##. Reseat
DIMM.

E2111 SBE log

disabled on
DIMM ##.
Reseat DIMM.

E2113 Mem mirror

OFF on DIMM
## & ##.
Power cycle
AC.

I1910 Intrusion

detected.
Check chassis
cover.

(continued)

The system BIOS could
not enable memory
mirroring because of a
faulty memory module or
an invalid memory
configuration.

The memory module in
slot "##" has had a multi­bit error (MBE).

The system BIOS has
disabled memory single-bit
error (SBE) logging and
will not log any more SBEs
until the system is
rebooted. "##" represents
the memory module
implicated by the BIOS.

The system BIOS has
disabled memory mirroring
because it has determined
one half of the mirror has
had too many errors. "##
& ##" represents the
memory module pair
implicated by the BIOS.

System cover has been
removed.

See "Troubleshooting
System Memory" on
page 137.

See "Troubleshooting
System Memory" on
page 137.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Troubleshooting
System Memory" on
page 137.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Troubleshooting
System Memory" on
page 137.

Information only.

34 About Your System

Table 1-1. LCD Status Messages

Code Text Causes Corrective Actions

I1911 LCD Log Full.

Check SEL to
review all
Errors.

I1912 SEL full.

Review &
clear log.

W1627 Power

required
> PSU
wattage.
Check PSU and
config.

W1628 Performance

degraded.
Check PSU and
system
configur­ation.

(continued)

LCD overflow message.
A maximum of ten error
messages can be displayed
sequentially on the LCD.
The eleventh message
instructs the user to
check the SEL for details
on the events.

The SEL is full of
events and is unable to
log any more.

The system configuration
requires more power than
what the power supply can
provide.

The system configuration
requires more power than
what the power supply
can provide, but it can
boot if throttled.

Check the SEL for details
on the events.

Remove AC power to the
system for 10 seconds or
clear the SEL.

Check the SEL for more
information and then clear
the SEL.

Turn off power to the
system, reduce the
hardware configuration or
install higher-wattage
power supply, and then
restart the system.

Turn off power to the
system, reduce the
hardware configuration or
install higher-wattage
power supply, and then
restart the system.

NOTE: For the full name of an abbreviation or acronym used in this table, see the

Glossary at support.dell.com/manuals.

About Your System 35

System Messages

System messages appear on the screen to notify you of a possible problem
with the system.

NOTE: If you receive a system message not listed in the table, check the

documentation for the application that is running when the message appears or the
operating system's documentation for an explanation of the message and
recommended action.

Table 1-2. System Messages

Message Causes Corrective Actions

Alert! iDRAC6 not
responding.
Rebooting.

Alert! iDRAC6 not
responding.
Power required
may exceed PSU
wattage.

Alert!
Continuing
system boot
accepts the risk
that system may
power down
without warning.

The iDRAC6 is not
responding to BIOS
communication either
because it is not functioning
properly or has not
completed initialization.
The system will reboot.

The iDRAC6 is hung.

The iDRAC6 was remotely
reset while system was
booting

After AC recovery, the
iDRAC6 takes longer than
normal to boot.

Wait for the system to
reboot.

Remove AC power to the
system for 10 seconds and
restart the system.

36 About Your System

Table 1-2. System Messages

Message Causes Corrective Actions

Alert! Power
required exceeds
PSU wattage.
Check PSU and
system
configuration.

Alert!
Continuing
system boot
accepts the risk
that system may
power down
without warning.

Alert! System
fatal error
during previous
boot.

BIOS
MANUFACTURING
MODE detected.
MANUFACTURING
MODE will be
cleared before
the next boot.
System reboot
required for
normal
operation.

BIOS Update
Attempt Failed!

(continued)

The system configuration of
processor, memory modules,
and expansion cards may
not be supported by the
power supply.

An error caused the
system to reboot.

System is in
manufacturing mode.

Remote BIOS update
attempt failed.

If any system components
were just upgraded, return
the system to the previous
configuration. If the system
boots without this warning,
then the replaced
component(s) are not
supported with this power
supply. See "Chassis
Intrusion Switch" on
page 118.

Check other system
messages for
additional information
for possible causes.

Reboot to take the system
out of manufacturing mode.

Retry the BIOS update.
If the problem persists,
see "Getting Help" on
page 157.

About Your System 37

Table 1-2. System Messages

Message Causes Corrective Actions

Caution!
NVRAM_CLR jumper
is installed on
system board

CPU set to
minimum
frequency.

CPU x installed
with no memory.

Current boot mode
is set to UEFI.
Please ensure
compatible
bootable media is
available. Use
the system setup
program to change
the boot mode as
needed.

Decreasing
available memory

(continued)

NVRAM_CLR jumper is
installed in the clear setting.
CMOS has been cleared.

The processor speed may be
intentionally set lower for
power conservation.

Memory modules are
required but not installed in
the indicated processor’s
memory slots.

The system failed to boot
because UEFI boot mode
is enabled in BIOS and
the boot operating system
is non-UEFI.

Faulty or improperly
installed memory modules.

Move the NVRAM_CLR
jumper to the default
position (pins 3 and 5).
SeeFigure6-1 for jumper
location. Restart the
system and re-enter
the BIOS settings. See
"Using the System Setup
Program and UEFI Boot
Manager" on page 51.

If not an intentional setting,
check any other system
messages for possible causes.

Install memory modules for
the processor. See
"Expansion Cards" on
page 103.

Ensure that the boot mode
is set correctly and that
the proper bootable media
is available. See "Using the
System Setup Program and
UEFI Boot Manager" on
page 51.

Reseat the memory modules.
See "Troubleshooting System
Memory" on page 137.

38 About Your System

Table 1-2. System Messages

Message Causes Corrective Actions

Embedded NICx and
NICy:
OS NIC=<ENABLED
|DISABLED>,
Management
Shared NIC=

<ENABLED
|DISABLED>

Error 8602 ­Auxiliary Device
Failure. Verify
that mouse and
keyboard are
securely
attached to
correct
connectors.

Gate A20 failure Faulty keyboard controller;

(continued)

The OS NIC interface is set
in BIOS. The Management
Shared NIC interface is set in
management tools.

Mouse or keyboard cable
is loose or improperly
connected.

Defective mouse or keyboard. Ensure that the mouse

faulty system board.

Check the system
management software or
the System Setup program
for NIC settings. If a
problem is indicated,
see "Troubleshooting a NIC"
on page 131.

Reseat the mouse or
keyboard cable.

or keyboard is operational.
See "Troubleshooting a USB
Device" on page 130.

See "Getting Help" on
page 157.

About Your System 39

Table 1-2. System Messages

Message Causes Corrective Actions

General failure The operating system is

Invalid
configuration
information ­please run SETUP
program.

Keyboard
controller
failure

Keyboard data
line failure

Keyboard stuck
key failure

Keyboard fuse has
failed

Local keyboard
may not work
because all user
accessible USB
ports are
disabled. If
operating
locally, power
cycle the system
and enter system
setup program to
change settings.

Manufacturing
mode detected

(continued)

unable to carry out the
command.

An invalid system
configuration caused a
system halt.

Faulty keyboard controller;
faulty system board

Keyboard cable connector is
improperly connected or the
keyboard is defective.

Overcurrent detected at the
keyboard connector.

The USB ports are disabled
in the system BIOS.

System is in
manufacturing mode.

This message is usually
followed by specific
information. Note the
information, and take the
appropriate action to resolve
the problem.

Run the System Setup
program and review the
current settings. See "Using
the System Setup Program
and UEFI Boot Manager" on
page 51.

See "Getting Help" on
page 157.

Reseat the keyboard cable.
If the problem persists,
see "Troubleshooting a USB
Device" on page 130.

See "Getting Help" on
page 157.

Power down and restart the
system from the power
button, and then enter the
System Setup program to
enable the USB port(s).
See "Entering the System
Setup Program" on page 52.

Reboot to take the system
out of manufacturing mode.

40 About Your System

Table 1-2. System Messages

Message Causes Corrective Actions

Maximum rank
count exceeded.
The following
DIMM has been
disabled: x

Memory address
line failure at

address, read
value expecting
value

Memory double
word logic
failure at

address, read
value expecting
value

Memory
Initialization
Warning: Memory
size may be
reduced

Memory odd/even
logic failure at

address, read
value expecting
value

Memory
write/read
failure at

address, read
value expecting
value

(continued)

Invalid memory
configuration. The system
will run but with the
specified memory module
disabled.

Faulty or improperly installed
memory modules.

Faulty or improperly installed
memory modules.

Invalid memory
configuration. The system
will run but with less memory
than is physically available.

Faulty or improperly installed
memory modules.

Faulty or improperly installed
memory modules.

Ensure that the memory
modules are installed in a
valid configuration.
See "General Memory
Module Installation
Guidelines" on page 98.

See "Troubleshooting System
Memory" on page 137.

See "Troubleshooting System
Memory" on page 137.

Ensure that the memory
modules are installed in a
valid configuration.
See "General Memory
Module Installation
Guidelines" on page 98.

See "Troubleshooting System
Memory" on page 137.

See "Troubleshooting System
Memory" on page 137.

About Your System 41

Table 1-2. System Messages

Message Causes Corrective Actions

Memory set to
minimum
frequency.

Memory tests
terminated by
keystroke.

MEMTEST lane
failure
detected on

No boot device
available

x

(continued)

The memory frequency
may be intentionally set
lower for power conservation.

The current memory
configuration may
support only the
minimum frequency.

POST memory test was
terminated by pressing the
spacebar.

Invalid memory
configuration. A mismatched
memory module is installed.

Faulty or missing optical
drive subsystem, hard drive,
or hard-drive subsystem, or
no bootable USB key
installed.

If not an intentional setting,
check any other system
messages for possible causes.

Ensure that your memory
configuration supports the
higher frequency.
See "General Memory
Module Installation
Guidelines" on page 98.

Information only.

Ensure that the memory
modules are installed in
a valid configuration.
See "General Memory
Module Installation
Guidelines" on page 98.

Use a bootable USB key, CD,
or hard drive. If the
problem persists,
see "Troubleshooting an
Internal USB Key" on
page 139, "Troubleshooting a
USB Device" on page 130,
"Troubleshooting an Optical
Drive" on page 140, and
"Troubleshooting a Hard
Drive" on page 141.
See "Using the System Setup
Program and UEFI Boot
Manager" on page 51 for
information on setting the
order of boot devices.

42 About Your System

Table 1-2. System Messages

Message Causes Corrective Actions

No boot sector on
hard drive

No timer tick
interrupt

PCI BIOS failed
to install

PCIe Training
Error: Expected
Link Width is x,
Actual Link Width
is y.

Plug & Play
Configuration
Error

(continued)

Incorrect configuration
settings in System Setup
program, or no operating
system on hard drive.

Faulty system board. See "Getting Help" on

PCIe device BIOS (Option
ROM) checksum failure
detected during shadowing.

Cables to expansion card(s)
loose; faulty or improperly
installed expansion card(s).

Faulty or improperly
installed PCIe card in
the specified slot.

Error encountered in
initializing PCIe device;
faulty system board.

Check the hard-drive
configuration settings in the
System Setup program.
See "Using the System Setup
Program and UEFI Boot
Manager" on page 51.
If necessary, install the
operating system on your
hard drive. See your
operating system
documentation.

page 157.

Reseat the expansion card(s).
Ensure that all appropriate
cables are securely connected
to the expansion card(s).
If the problem persists,
see "Troubleshooting
Expansion Cards" on
page 143.

Reseat the PCIe card in the
specified slot number.
See "Troubleshooting
Expansion Cards" on
page 143. If the problem
persists, see "Getting Help"
on page 157.

Install the NVRAM_CLR
jumper in the clear position
(pins 1 and 3) and reboot the
system. See Figure 6-1 for
jumper location. If the
problem persists,
see "Troubleshooting
Expansion Cards" on
page 143.

About Your System 43

Table 1-2. System Messages

Message Causes Corrective Actions

Quad rank DIMM
detected after
single rank or
dual rank DIMM in
socket.

Read fault

Requested sector
not found

SATA Portx
device not found

SATA port x
device
auto-sensing
error

SATA port x
device
configuration
error

SATA port x
device error

(continued)

Invalid memory
configuration.

The operating system cannot
read from the hard drive,
optical drive, or USB device,
the system could not find a
particular sector on the disk,
or the requested sector is
defective.

There is no device connected
to the specified SATA port.

The drive connected to the
specified SATA port is faulty.

Ensure that the memory
modules are installed in a
valid configuration.
See "General Memory
Module Installation
Guidelines" on page 98.

Replace the optical medium,
USB medium or device.
Ensure that the
SATA backplane, USB,
or SATA cables are
properly connected.
See "Troubleshooting a USB
Device" on page 130,
"Troubleshooting an Optical
Drive" on page 140,
or "Troubleshooting a Hard
Drive" on page 141 for the
appropriate drive(s) installed
in your system.

Information only.

Replace the faulty drive.

44 About Your System

Table 1-2. System Messages

Message Causes Corrective Actions

Sector not found

Seek error

Seek operation
failed

Shutdown failure General system error. See "Getting Help" on

The amount of
system memory
has changed

(continued)

Faulty hard drive, USB
device, or USB medium.

Memory has been added or
removed or a memory
module may be faulty.

Replace the USB medium
or device. Ensure that the
USB or SATA backplane
cables are properly
connected.
See "Troubleshooting a USB
Device" on page 130 or
"Troubleshooting a Hard
Drive" on page 141 for the
appropriate drive(s) installed
in your system.

page 157.

If memory has been added or
removed, this message is
informative and can be
ignored. If memory has not
been added or removed,
check the SEL to determine
if single-bit or multi-bit
errors were detected
and replace the faulty
memory module.
See "Troubleshooting System
Memory" on page 137.

About Your System 45

Table 1-2. System Messages

Message Causes Corrective Actions

The following
DIMMs should
match

in

geometry:

x,x,...

The following
DIMMs should
match

count:

The following
DIMMs should
match in size:
x,x,...

The following
DIMMs should
match

in rank

x,x,...

in size

(continued)

Invalid memory
configuration. The specified
memory modules do not
match in size, number
of ranks, or number of
data lanes.

Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 98.

and geometry:

x,x,...

The following
DIMMs should
match in size

and rank count:

x,x,...

Thermal sensor
not detected on x

Time-of-day
clock stopped

A memory module without a
thermal sensor is installed in
the specified memory slot

Faulty battery or faulty chip. See "Troubleshooting the

Replace the memory module.
See "Expansion Cards" on
page 103.

System Battery" on page 134.

46 About Your System

Table 1-2. System Messages

Message Causes Corrective Actions

Time-of-day not
set - please run
SETUP program

Timer chip
counter 2 failed

TPM
configuration
operation
honored. System
will now reset.

TPM
configuration
operation is
pending. Press
(I) to Ignore OR
(M) to Modify to
allow this change
and reset the
system.

WARNING:
Modifying could
prevent
security.

TPM failure A Trusted Platform Module

(continued)

Incorrect Time or
Date settings;
faulty system battery.

Faulty system board. See "Getting Help" on

A TPM configuration
command has been entered.
The system will reboot and
execute the command.

This message is displayed
during system restart after a
TPM configuration
command has been entered.
User interaction is required
to proceed.

(TPM) function has failed.

Check the Time and Date
settings. See "Using the
System Setup Program and
UEFI Boot Manager" on
page 51. If the problem
persists, replace the system
battery. See "Chassis
Intrusion Switch" on
page 118.

page 157.

Information only.

Enter I or M to proceed.

See "Getting Help" on
page 157.

About Your System 47

Table 1-2. System Messages

Message Causes Corrective Actions

Unable to launch
System Services
image. System
halted!

Unexpected
interrupt in
protected mode

Unsupported CPU
combination

Unsupported CPU
stepping
detected

Unsupported
DIMM detected.
The following
DIMM has been
disabled: x

Unsupported
memory
configuration.
DIMM mismatch
across slots
detected:
x,x,...

(continued)

System halted after
F10 keystroke because
System Services image
is either corrupted in the
system firmware or has
been lost due to system
board replacement.

Improperly seated
memory modules or
faulty keyboard/mouse
controller chip.

Processor is not supported
by the system.

Invalid memory
configuration. The system
will run but with the
specified memory
module disabled.

Invalid memory
configuration. Memory
modules are mismatched
in the specified slots.

Restart the system and
update the Unified Server
Configurator repository to
the latest software to restore
full functionality. See the
Unified Server Configurator
user documentation for more
information.

Reseat the memory modules.
See "Troubleshooting System
Memory" on page 137. If the
problem persists, see
"Getting Help" on page 157.

Install a supported processor.
See "Processor" on page 112.

Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 98.

Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 98.

48 About Your System

Table 1-2. System Messages

Message Causes Corrective Actions

Warning: A fatal
error has caused
system reset!
Please check the
system event log!

Warning: Control
Panel is not
installed.

Warning! No micro
code update
loaded for
processor n

Warning! Power
required exceeds
PSU wattage.
Check PSU and
system
configuration.

Warning!
Performance
degraded. CPU and
memory set to
minimum
frequencies to
meet PSU wattage.
System will
reboot.

(continued)

A fatal system error
occurred and caused
the system to reboot.

The control panel is not
installed or has a faulty
cable connection.

Micro code update failed. Update the BIOS firmware.

The system configuration of
processor, memory modules,
and expansion cards may
not be supported by the
power supply.

Check the SEL for
information that was logged
during the error. See the
applicable troubleshooting
section in "Troubleshooting
Your System" on page 129 for
any faulty components
specified in the SEL.

Install the control panel, or
check the cable connections
between the display module,
the control panel board,
and the system board. See
"Control Panel Assembly" on
page 120.

See "Getting Help" on
page 157.

If any system components
were just upgraded,
return the system to the
previous configuration.
If the system boots without
this warning, then the
replaced component(s) are
not supported with this
power supply. See "Chassis
Intrusion Switch" on
page 118.

About Your System 49

Table 1-2. System Messages

Message Causes Corrective Actions

Warning!
Unsupported
memory
configuration
detected.
The memory
configuration is
not optimal.
The recommended
memory
configuration
is: <message>

Write fault

Write fault on
selected drive

(continued)

Invalid memory
configuration. The system
will run but with
reduced functionality.

Faulty USB device,
USB medium, optical
drive assembly, hard drive,
or hard-drive subsystem.

Ensure that the memory
modules are installed in a
valid configuration.
See "General Memory
Module Installation
Guidelines" on page 98.
If the problem persists,
see "Troubleshooting System
Memory" on page 137.

Replace the USB medium or
device. Ensure that the USB,
SATA backplane, or
SATA cables are properly
connected. See
"Troubleshooting a USB
Device" on page 130,
"Troubleshooting an Internal
USB Key" on page 139,
and "Troubleshooting a Hard
Drive" on page 141.

NOTE: For the full name of an abbreviation or acronym used in this table, see

the Glossary at support.dell.com/manuals.

50 About Your System

Warning Messages

A warning message alerts you of a possible problem and prompts you to
respond before the system continues a task. For example, before you format
a diskette, a message will warn you that you may lose all data on the diskette.
Warning messages usually interrupt the task and require you to respond by
typing y (yes) or n (no).

NOTE: Warning messages are generated by either the application or the

operating system. For more information, see the documentation that accompanied
the operating system or application.

Diagnostics Messages

The system diagnostic utilities may issue messages if you run diagnostic tests
on your system. See "Running the System Diagnostics" on page 147 for more
information about system diagnostics.

Alert Messages

Systems management software generates alert messages for your system.
Alert messages include information, status, warning, and failure messages
for drive, temperature, fan, and power conditions. For more information,
see the systems management software documentation.

About Your System 51

Other Information You May Need

WARNING: See the safety and regulatory information that shipped with your

system. Warranty information may be included within this document or as a
separate document.

•The

• Any media that ships with your system that provides documentation

• The Unified Server Configurator

Getting Started Guide

setting up your system, and technical specifications.

and tools for configuring and managing your system, including those
pertaining to the operating system, system management software,
system updates, and system components that you purchased
with your system.

about setting up USC, configuring hardware and firmware, and
deploying the operating system.

NOTE: Always check for updates on support.dell.com/manuals and read the

updates first because they often supersede information in other documents.

provides an overview of system features,

User's Guide provides information

52 About Your System

2

Using the System Setup Program and UEFI Boot Manager

Run the System Setup program to familiarize yourself with your system
configuration and to:

• Change the NVRAM settings after you add or remove hardware

• Set or change user-selectable options

• Enable or disable integrated devices

Choosing the System Boot Mode

The System Setup program also enables you to specify the boot mode
for installing your operating system:

• BIOS boot mode (the default) is the standard BIOS-level boot interface.

• Unified Extensible Firmware Interface (UEFI) boot mode is an enhanced
64-bit boot interface based on UEFI specifications that overlay the system
BIOS. See "Entering the UEFI Boot Manager" on page 63 for more
information on this interface.

You select the boot mode in the Boot Mode field of the System Setup
program. Once you specify the boot mode, the system boots in the specified
boot mode and you then proceed to install your operating system from that
mode. Thereafter, you must boot the system to the same boot mode (BIOS or
UEFI) to access the installed operating system. Trying to boot the operating
system from the other boot mode will cause the system to halt immediately at
startup.

NOTE: Operating systems must be UEFI-compatible (for example, Microsoft

Windows Storage Server 2008 x64 version) to be installed from the UEFI boot mode.
DOS and 32-bit operating systems do not support UEFI and can only be installed
from the BIOS boot mode.

Using the System Setup Program and UEFI Boot Manager 51

Entering the System Setup Program

1

Turn on or restart your system.

2

Press <F2> immediately after you see the following message:

<F2> = System Setup

If your operating system begins to load before you press <F2>, allow the
system to finish booting, and then restart your system and try again.

Responding to Error Messages

If an error message appears while the system is booting, make a note of the
message. See "System Messages" on page 36 for an explanation of the message
and suggestions for correcting errors.

NOTE: After installing a memory upgrade, it is normal for your system to display a

message the first time you start your system.

Using the System Setup Program Navigation Keys

Keys Action

Up arrow or <Shift><Tab> Moves to the previous field.

Down arrow or <Tab> Moves to the next field.

Spacebar, <Enter>, <+>,
<

–>, left, and right arrows

<Esc> Exits the System Setup program and restarts the

<F1> Displays the System Setup program's help file.

Cycles through the settings in a field. In many
fields, you can also type the appropriate value.

system if any changes were made.

NOTE: For most of the options, any changes that you make are recorded but do not

take effect until you restart the system.

52 Using the System Setup Program and UEFI Boot Manager

System Setup Options

Main Screen

NOTE: The options for the System Setup program change based on the

system configuration.

Option Description

System Time Sets the time on the system’s internal clock

System Date Sets the date on the system’s internal calendar

Memory Settings Displays information related to installed memory.

See "Memory Settings Screen" on page 55.

Processor Settings Displays information related to processors (speed, cache,

and so on). See "Processor Settings Screen" on page 56.

Using the System Setup Program and UEFI Boot Manager 53

Option Description

SATA Settings Displays a screen to enable or disable the integrated

SATA controller and ports. See "SATA Settings Screen"
on page 56.

Boot Settings Displays a screen to specify the boot mode (BIOS or

UEFI). For BIOS boot mode, you can also specify the
boot devices. See "Boot Settings Screen" on page 57.

Integrated Devices Displays a screen to enable or disable integrated device

controllers and ports, and to specify related features and
options. See "Integrated Devices Screen" on page 58.

PCI IRQ Assignment Displays a screen to change the IRQ assigned to each of

the integrated devices on the PCI bus, and any installed
expansion card that requires an IRQ. See "PCI IRQ
Assignment Screen" on page 59.

Serial Communication Displays a screen to enable or disable the serial ports and

specify related features and options. See "Serial
Communication Screen" on page 59.

Embedded Server
Management

Power Management Enables you to manage power usage of the processor,

System Security Displays a screen to configure the system password and

Keyboard NumLock
(On default)

Displays a screen to configure the front-panel
LCD options and to set a user-defined LCD string.
See "Embedded Server Management Screen (Optional)"
on page 60.

fans, and memory modules with preconfigured or
customized settings. See "Power Management Screen"
on page 60.

setup password features. See "System Security Screen"
on page 61.

Determines whether your system starts up with the
NumLock mode activated on 101- or 102-key keyboards
(does not apply to 84-key keyboards).

54 Using the System Setup Program and UEFI Boot Manager

Option Description

Report Keyboard Errors
(Report default)

F1/F2 Prompt on Error
(Enabled default)

Enables or disables reporting of keyboard errors during
the POST. Select Report for host systems that have
keyboards attached. Select Do Not Report to suppress all
error messages relating to the keyboard or keyboard
controller during POST. This setting does not affect the
operation of the keyboard itself if a keyboard is attached
to the system.

Enables the system to halt on errors during POST,
which allows the user to observe events that may
scroll by unnoticed during normal POST. The user
can press <F1> to continue or <F2> to enter the
System Setup program.

CAUTION: When setting this option to Disabled,

the system will not halt if an error occurs during
POST. Any critical errors will be displayed and
logged in the system event log.

Memory Settings Screen

Option Description

System Memory Size Displays the amount of system memory.

System Memory Type Displays the type of system memory.

System Memory Speed Displays the system memory speed.

Video Memory Displays the amount of video memory.

System Memory Testing
(Enabled default)

Error Logging Threshold
Mode (Enabled default)

Specifies whether system memory tests are run at system
boot. Options are Enabled and Disabled.

Enables error logging

Using the System Setup Program and UEFI Boot Manager 55

Processor Settings Screen

Option Description

64-bit Specifies if the processor supports 64-bit extensions.

Core Speed Displays the processor clock speed.

Bus Speed Displays the processor bus speed.

Logical Processor
(Enabled default)

Virtualization Technology
(Enabled default)

Execute Disable
(Enabled default)

Number of Cores per
Processor
(All default)

C States
(Enabled default)

Tu r bo Mo de
(Enabled default)

Processor 1 Family -Model­Stepping

On processors that support Simultaneous
Multi-Threading (SMT) technology, each processor core
supports up to two logical processors. If this field is set to
Enabled, the BIOS reports both logical processors. If set
to Disabled, only one logical processor is monitored by
the BIOS.

NOTE: Disable this feature if your system will not be

running virtualization software.

Enabled permits virtualization software to use the
virtualization technology incorporated in the processor.

Enables or disables execute disable memory protection
technology.

If set to All, the maximum number of cores in the
processor is enabled.

When set to Enabled, the processor(s) can operate in all
available power states.

If Turbo Boost Technology is supported by the processor,
enables or disables Tu r bo Mo de .

Displays the family, model, and stepping of the processor

SATA Settings Screen

Option Description

SATA Controller ATA Mode enables the integrated SATA controller.

Off disables the controller.

Port A
(Off default)

56 Using the System Setup Program and UEFI Boot Manager

Auto enables BIOS support for the device attached to
SATA port A. Off disables BIOS support for the device.

Option Description

Port B
(Off default)

Port C
(Off default)

Port D
(Off default)

Port E
(Auto default)

Auto enables BIOS support for the device attached to
SATA port B. Off disables BIOS support for the device.

Auto enables BIOS support for the device attached to
SATA port C. Off disables BIOS support for the device.

Auto enables BIOS support for the device attached to
SATA port D. Off disables BIOS support for the device.

Auto enables BIOS support for the device attached to
SATA port E. Off disables BIOS support for the device.

Boot Settings Screen

Option Description

Boot Mode
(BIOS default)

Boot Sequence If Boot Mode is set to BIOS, this field provides the

Hard-Disk Drive Sequence The sequence of hard drives. Use the up and down arrow

USB Flash Drive
Emulation Type

Boot Sequence Retry
(Disabled default)

CAUTION: Switching the boot mode could prevent

the system from booting if the operating system was
not installed in the same boot mode.

If the system operating system supports Unified
Extensible Firmware Interface, you can set this option
to UEFI. Setting this field to BIOS allows compatibility
with non-UEFI operating systems.

NOTE: Setting this field to UEFI disables the Boot

Sequence, Hard-Disk Drive Sequence, and USB Flash
Drive Emulation Typ e fields.

location of the operating system files for startup. If Boot
Mode is set to UEFI, you can access the UEFI boot

manager utility by rebooting the system and pressing
<F11> when prompted to do so.

keys to choose the hard disk.

Determines the emulation type for a USB flash drive.

Auto automatically chooses the appropriate emulation
type for the device.

If this field is Enabled and the system fails to boot,
the system reattempts to boot after 30 seconds.

Using the System Setup Program and UEFI Boot Manager 57

Integrated Devices Screen

Option Description

Integrated SATA
Controller (Enabled
default)

User Accessible USB Ports
(All Ports On default)

Internal USB Port
(On default)

Embedded NIC1 and
NIC2

Embedded Gb NIC1
(Enabled with PXE
default)

MAC Address Displays the MAC address for the NIC.

Embedded Gb NIC2
(Enabled default)

OS Watchdog Timer
(Disabled default)

Embedded Video
Controller
(Enabled default)

Enables or disables the integrated SATA controller.

Enables or disables the user accessible USB ports.
Options are All Ports On, Only Back Ports On, and All
Ports Off.

Enables or disables the internal USB port.

Enables or disables the operating system interface of the
embedded NICs. The NICs may also be accessed through
the system's management controller.

Enables or disables the embedded NIC. Options are

Enabled, Enabled with PXE, Enabled with iSCSI Boot,
and Disabled. PXE support allows the system to boot

from the network.

Enables or disables the embedded NIC.

Sets a timer to monitor the operating system for activity,
and aids in recovery if the system stops responding.
When Enabled, the operating system is allowed
to initialize the timer. When Disabled, the timer is
not initialized.

NOTE: This feature is usable only with operating systems

that support WDAT implementations of the Advanced
Configuration and Power Interface (ACPI) 3.0b
specification.

Displays the total amount of video memory available in
the embedded video controller.

58 Using the System Setup Program and UEFI Boot Manager

PCI IRQ Assignment Screen

Option Description

<PCIe device> Use the <+> and <-> keys to manually select an IRQ

for a given device, or select Default to allow the BIOS to
select an IRQ value at system startup.

Serial Communication Screen

Option Description

Serial Communication
(On without Console
Redirection default)

Serial Port Address Specifies the address of the serial ports.

External Serial Connector
(Serial Device1 default)

Failsafe Baud Rate
(115200 default)

Remote Terminal Type
(VT100/VT220 default)

Redirection After Boot
(Enabled default)

Options are On without Console Redirection, On with
Console Redirection via COM1, and Off.

Specifies whether Serial Device1, Serial Device2,
or Remote Access Device has access to the external
serial connector.

Displays the failsafe baud rate used for console
redirection. This rate should not be adjusted.

Options are VT100/VT220 or ANSI.

Enables or disables BIOS console redirection after the
operating system boots.

Using the System Setup Program and UEFI Boot Manager 59

Embedded Server Management Screen (Optional)

Option Description

Front-Panel LCD Options Options are User Defined String, Model Number,

and None.

If the LCD Home screen is set to an option other than
these three choices, the option will be displayed as
"Advanced" in the BIOS. In this event, the option
cannot be changed in the BIOS unless it is changed
back to User Defined String, Model Number, or None
through another LCD configuration utility (such as the
BMC or iDRAC Configuration Utility or the LCD panel
menu).

User-Defined LCD String You can enter a name or another identifier for the

system, to be displayed on the LCD module screen.

Power Management Screen

Option Description

Power Management
(Active Power Controller
default)

Options are OS Control, Active Power Controller,

Custom, or Maximum Performance. For all but the
Custom setting, the BIOS pre-configures the power

settings on this screen as follows:

•

OS Control

the fan power to
power to
all processor performance information is passed from
the system BIOS to the operating system for control.
The operating system sets the processor performance
based on processor utilization.

Active Power Controller

•

System DBPM

and the memory power to
The BIOS sets the processor performance based on
processor utilization.

Maximum Performance

•

Performance

sets the CPU power to

Minimum Power

Maximum Performance

sets the CPU power to

, the fan power to

Maximum Performance

sets all fields to

.

OS DBPM

, and the memory

. In this setting,

Minimum Power

Maximum

,

,
.

60 Using the System Setup Program and UEFI Boot Manager

Option Description

CPU Power and
Performance Management

Fan Power and
Performance Management

Memory Power and
Performance Management

Options are OS DBPM, System DBPM, Maximum
Performance, or Minimum Power.

Options are Maximum Performance or Minimum
Power.

Options are Maximum Performance, a specified
frequency, or Minimum Power.

System Security Screen

Option Description

System Password Displays the current status of the password security

feature and allows a new system password assignment
and verification.

NOTE: See "Using the System Password" on page 66 for

more information.

Setup Password Restricts access to the System Setup program by using a

setup password.

NOTE: See "Using the System Password" on page 66 for

more information.

Password Status
(Unlocked default)

TPM Security
(Off default)

When Setup Password is assigned and this field is
Locked, the system password cannot be changed or
disabled at system start-up.

See "Using the System Password" on page 66 for more
information.

Sets the reporting of the Trusted Platform Module
(TPM) in the system.

If Off, the presence of the TPM is not reported to the
operating system.

If On with Pre-boot Measurements, the system reports
the TPM to the operating system and stores the pre-boot
measurements to the TPM during POST.

If On without Pre-boot Measurements, the system
reports the TPM to the operating system and bypasses
pre-boot measurements.

Using the System Setup Program and UEFI Boot Manager 61

Option Description

TPM Activation
(No Change default)

When set to Activate, the TPM is enabled to default
settings. When set to Deactivate, the TPM is disabled.
The No Change state initiates no action. The operational
state of the TPM remains unchanged (all user settings for
the TPM are preserved).

NOTE: This field is read-only when TPM Security

is set to Off.

TPM Clear
(No default)

CAUTION: Clearing the TPM will lose all encryption

keys in the TPM. This option prevents booting to the
operating system and results in data loss if the
encryption keys cannot be restored. Back up
the TPM keys prior to enabling this option.

When set to Yes , all TPM contents are cleared.

NOTE: This field is read-only when TPM Security is

set to Off.

Power Button
(Enabled default)

If Enabled, the power button can turn the system's power
off and on. On an
system performs an orderly shutdown before power is
turned off.

When Disabled, the button can only turn on system
power.

NOTE: You can still turn on the system by using the power

button, even if the Power Button option is set to Disabled.

NMI Button
(Disabled default)

CAUTION: Use the NMI button only if directed to

do so by qualified support personnel or by the
operating system's documentation. Pressing this
button halts the operating system and displays
a diagnostic screen.

Enables or disables the NMI feature.

ACPI-compliant operating system, the

62 Using the System Setup Program and UEFI Boot Manager

Option Description

AC Power Recovery
(Last default)

AC Power Recovery Delay
(Immediate default)

Determines how the system reacts when power is
restored. If set to Last, the system returns to the last
power state. On turns on the system after power is
restored. Off allows the system to remain off after
power is restored.

Determines when the system restarts after power is
restored. Options are Immediate, Random (a random
value of 30 to 240 seconds), or a user-defined value
of 30 to 240 seconds.

Exit Screen

Press <Esc> to exit the System Setup program; the Exit screen displays:

• Save Changes and Exit

• Discard Changes and Exit

• Return to Setup

Entering the UEFI Boot Manager

NOTE: Operating systems must be 64-bit UEFI-compatible (for example, Microsoft

Windows Server 2008 x64 version) to be installed from the UEFI boot mode. DOS and
32-bit operating systems can only be installed from the BIOS boot mode.

NOTE: The Boot Mode must be set to UEFI in the System Setup program to

access the UEFI Boot Manager.

The UEFI Boot Manager enables you to:

• Add, delete, and arrange boot options

• Access the System Setup program and BIOS-level boot options
without rebooting

1

Turn on or restart your system.

2

Press <F11> after you see the following message:

<F11> = UEFI Boot Manager

NOTE: The system will not respond until the USB keyboard is active.

If your operating system begins to load before you press <F11>, allow the
system to finish booting, and then restart your system and try again.

Using the System Setup Program and UEFI Boot Manager 63

Using the UEFI Boot Manager Navigation Keys

Keys Action

Up arrow Moves to and highlights the previous field.

Down arrow Moves to and highlights the next field.

Spacebar, <Enter>, <+>,
<

–>

<Esc> Refreshes the UEFI Boot Manager screen, or

<F1> Displays the UEFI Boot Manager help file.

Cycles through the settings in a field.

returns to the UEFI Boot Manager screen from
the other program screens.

UEFI Boot Manager Screen

Option Description

Continue The system attempts to boot to devices starting with

the first item in the boot order. If the boot attempt fails,
the system continues with the next item in the boot
order until the boot is successful or no more boot
options are found.

<Boot options> Displays the list of available boot options (marked with

asterisks). Select the boot option you wish to use and
press <Enter>.

NOTE: If you hot-add a boot device, press <ESC> to

refresh the list of boot options.

UEFI Boot Settings Enables you to add, delete, enable, or disable boot

options; change boot order; or execute a one-time
boot option.

System Utilities Enables you to access the System Setup program,

System Services Unified Server Configurator,
Diagnostics, and BIOS-level boot options.

64 Using the System Setup Program and UEFI Boot Manager

UEFI Boot Settings Screen

Option Description

Add Boot Option Adds a new boot option.

Delete Boot Option Deletes an existing boot option.

Enable/Disable Boot
Option

Change Boot Order Changes the order of the boot option list.

One-Time Boot From File Sets a one-time boot option not included in the

Disables and enables a boot option in the boot option
list.

boot option list.

System Utilities Screen

Option Description

System Setup Accesses the System Setup program without rebooting.

System Services (USC) Restarts the system and accesses the USC, which allows

you to run utilities such as system diagnostics.

BIOS Boot Manager Accesses the BIOS-level boot options list without

rebooting. This option enables you to conveniently
switch to BIOS boot mode if you need to boot to a
device with a non-UEFI operating system, such as a
bootable DOS media with diagnostics software.

Reboot System Restarts the system.

System and Setup Password Features

NOTE: For a forgotten password, see "Disabling a Forgotten Password" on

page 156.

Your system is shipped without the system password feature enabled.
Operate the system only with system password protection.

CAUTION: The password features provide a basic level of security for the data

on your system.

CAUTION: Anyone can access the data stored on your system if the system is

running and unattended.

Using the System Setup Program and UEFI Boot Manager 65

Using the System Password

When a system password is assigned, the system prompts for the system
password after the system starts and only those with the password have
full use of the system.

Assigning a System Password

Before assigning a system password, enter the System Setup program and
check the System Password option.

When a system password is assigned, System Password is Enabled. If
Password Status is Unlocked, you can change the system password. If Locked,
you cannot change the system password. Disabling the password jumper on
the system board sets System Password to Disabled, and you cannot change
or enter a new system password.

When a system password is not assigned and the password jumper on the
system board is in the enabled position, System Password is Not Enabled
and Password Status is Unlocked. To assign a system password:

1

Verif y th a t

2

Highlight the

3

Type your new system password.

You can use up to 32 characters in your password.

As you type, placeholders appear in the field.

Password Status

System Password

is

Unlocked

.

option and press <Enter>.

The password assignment is not case-sensitive. Certain key combinations
are invalid and if you enter one, the system beeps. To erase a character,
press <Backspace> or the left-arrow key.

NOTE: To escape from the field without assigning a system password, press

<Enter> to move to another field, or press <Esc> prior to completing step 5.

4

Press <Enter>.

5

To confirm your password, type it a second time and press <Enter>.

System Password

changes to

Enabled

. Exit the System Setup program and

begin using your system.

6

Either reboot the system now for the password protection to take effect or
continue working.

NOTE: Password protection does not take effect until the system reboots.

66 Using the System Setup Program and UEFI Boot Manager

Using Your System Password to Secure Your System

NOTE: If you have assigned a setup password (see "Using the Setup Password" on

page 68), the system accepts your setup password as an alternate system password.

When Password Status is Unlocked, you have the option to leave the
password security enabled or to disable password security.

To leave the password security enabled:

1

Turn on or reboot your system by pressing <Ctrl><Alt><Del>.

2

Type your password and press <Enter>.

To disable the password security:

1

Turn on or reboot your system by pressing <Ctrl><Alt><Del>.

2

Type your password and press <Ctrl><Enter>.

When Password Status is Locked, you must type the password and
press <Enter> when prompted at reboot.

If an incorrect system password is entered, the system displays a message and
prompts you to re-enter your password. You have three attempts to enter the
correct password. After the third unsuccessful attempt, the system displays an
error message that the system has halted and will shut down.

Even after you shut down and restart the system, the error message continues
to be displayed until the correct password is entered.

NOTE: You can use the Password Status option in conjunction with the

System Password and Setup Password options to protect your system
from unauthorized changes.

Deleting or Changing an Existing System Password

1

Press <Ctrl><Enter> at the password prompt to disable the existing
system password.

If you are asked to enter your setup password, contact your
network administrator.

2

Enter the System Setup program by pressing <F2> during POST.

3

Select the
is

Unlocked

System Security

screen to verify that the

Password Status

.

Using the System Setup Program and UEFI Boot Manager 67

4

Type the system password.

5

Confirm that

If

Not Enabled

has been deleted. If

Not Enabled

is displayed for the

is displayed for the

Enabled

System Password

is displayed for the

System Password

, the system password

System Password

.

,
press the <Alt><b> key combination to restart the system,
and repeat step 1 to step 5.

Using the Setup Password

Assigning a Setup Password

You can assign a setup password only when the Setup Password is
Not Enabled. To assign a setup password, highlight the Setup Password

option and press the <+> or <–> key. The system prompts you to enter
and verify the password.

NOTE: The setup password can be the same as the system password. If the two

passwords are different, the setup password can be used as an alternate system
password. The system password cannot be used in place of the setup password.

You can use up to 32 characters in your password.

As you type, placeholders appear in the field.

The password assignment is not case-sensitive. Certain key combinations
are invalid and if you enter one, the system beeps. To erase a character,
press <Backspace> or the left-arrow key.

When you verify the password, the Setup Password changes to Enabled.
The next time you enter the System Setup program, the system prompts
you for the setup password.

A change to the Setup Password option becomes effective immediately
(restarting the system is not required).

68 Using the System Setup Program and UEFI Boot Manager

Operating With a Setup Password Enabled

If Setup Password is Enabled, you must enter the correct setup password
before modifying most of the System Setup options.

If you do not enter the correct password in three attempts, the system lets you
view, but not modify, the System Setup screens. The following options are
exceptions: If System Password is not Enabled and is not locked through the
Password Status option, you can assign a system password. You cannot disable
or change an existing system password.

NOTE: You can use the Password Status option in conjunction with the Setup

Password option to protect the system password from unauthorized changes.

Deleting or Changing an Existing Setup Password

1

Enter the System Setup program and select the

2

Highlight
window. Press <Enter> twice to clear the existing setup password.

The setting changes to

3

If you want to assign a new setup password, perform the steps in "Assigning
a Setup Password."

Setup Password

Not Enabled

, press <Enter> to access the setup password

.

System Security

.

Embedded System Management

The Unified Server Configurator (USC) is an embedded utility that enables
systems and storage management tasks from an embedded environment
throughout the server’s lifecycle.

The USC can be started during the boot sequence and can function
independently of the operating system.

NOTE: Certain platform configurations may not support the full set of features

provided by USC.

The following features of USC are supported on systems with Baseboard
Management Controller (BMC):

• Installing an operating system

• Running diagnostics to validate the memory, I/O devices, processors,
physical disks, and other peripherals

Using the System Setup Program and UEFI Boot Manager 69

When an optional iDRAC6 Express card is installed, USC provides the
following additional features:

• Downloading and applying firmware updates

• Configuring hardware and firmware

For more information about setting up USC, configuring hardware and firmware,
and deploying the operating system, see the Dell Unified Server Configurator
User’s Guide on the Dell Support website at support.dell.com/manuals.

Baseboard Management Controller Configuration

NOTE: If an iDRAC6 Express card is installed on the system, the BMC utility is

replaced by the iDRAC6 utility.

The BMC enables the configuring, monitoring, and recovering of systems
remotely. BMC provides the following features:

• Uses the system’s integrated NIC

• Enables fault logging and SNMP alerting

• Provides access to system event log and sensor status

• Allows control of system functions including power on and off

• Functions independently of the system’s power state or the system’s
operating system

• Provides text console redirection for system setup, text-based utilities,
and operating system consoles

NOTE: To remotely access the BMC through the integrated NIC, you must connect

the network connection to integrated NIC1.

For additional information on using BMC, see the documentation for the
BMC and systems management applications.

Entering the BMC Setup Module

1

Turn on or restart your system.

2

Press <Ctrl><E> when prompted after POST.

If your operating system begins to load before you press <Ctrl><E>,
allow the system to finish booting, and then restart your system
and try again.

70 Using the System Setup Program and UEFI Boot Manager

iDRAC Configuration Utility

The iDRAC Configuration Utility is a pre-boot configuration environment
that allows you to view and set parameters for the iDRAC6 and for the
managed server.

The iDRAC Configuration Utility provides the following features:

• Enables fault logging and SNMP alerting.

• Provides access to system event log and sensor status.

• Allows control of system functions including power on and off.

• Functions independently of the system's power state or the system's
operating system.

• Provides text console redirection for system setup, text-based utilities,
and operating system consoles.

In addition the iDRAC Configuration Utility enables you to:

• Configure, enable, or disable the iDRAC6 local area network through the
embedded NIC1.

• Enable or disable IPMI over LAN.

• Enable a LAN Platform Event Trap (PET) destination.

• Attach or detach the Virtual Media devices.

• Change the administrative user name and password and
manage user privileges.

• View System Event Log (SEL) messages or clear messages from the log.

For additional information on using iDRAC6, see the documentation for
iDRAC6 and systems management applications.

Entering the iDRAC Configuration Utility

1

Turn on or restart your system.

2

Press <Ctrl><E> when prompted during POST.

If your operating system begins to load before you press <Ctrl><E>,
allow the system to finish booting, and then restart your system
and try again.

Using the System Setup Program and UEFI Boot Manager 71

72 Using the System Setup Program and UEFI Boot Manager

Installing System Components

Recommended Tools

• Key to the system keylock

• #1 and #2 Phillips screwdrivers

• Wrist grounding strap

Inside the System

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.

3

Installing System Components 73

Figure 3-1. Inside the System

2

3

4

5

67

9

8

11

10

1

1 system cover 2 cooling shroud

3 system cooling fan 4 expansion card slots (5)

5 heat sink and processor 6 memory modules (6)

7 SATA backplane 8 hard drives (4)

9 optical drive 10 power supply

11 power supply bay

74 Installing System Components

Front Bezel

1

2

4

3

5

NOTE: If you are removing or installing a hot-swappable hard drive, the system

may remain turned on and in the upright position during removal of the front bezel.
If you are removing or installing any other system component(s), the system should
be turned off and placed in the orientation shown in Figure 3-1.

Removing the Front Bezel

1

Using the system key, unlock the front bezel (if locked).

2

Slide the release latch in the direction of the arrow and rotate the top end
of the bezel away from the chassis. See Figure 3-2.

3

Lift the bezel away from the chassis.

Figure 3-2. Removing or Replacing the Front Bezel

1 release latch 2 bezel

3 bezel key lock 4 bezel tabs (2)

5 tab slots (2)

Installing System Components 75

Installing the Front Bezel

1

3

2

1

Insert the bezel tabs into the bezel tab slots in the chassis. See Figure 3-2.

2

Press the top end of the bezel into the chassis until the lever locks
into place.

3

Using the system key, lock the bezel.

Front Bezel Inserts

Removing the Front Bezel Insert

NOTE: Before installing a drive in one or more of the front drive bays, remove the

corresponding insert(s) on the front bezel.

NOTE: Bezel inserts may contain screws on the inside. You can attach the screws

to new drives, as needed.

1

Remove the front bezel. See "Removing the Front Bezel" on page 75.

2

Press the insert tab and pull the insert away from the bezel. See Figure 3-3.

Figure 3-3. Removing and Installing the Front Bezel Insert

1 front bezel 2 front bezel insert

3 insert tab

76 Installing System Components

Installing the Front Bezel Insert

NOTE: If you remove a drive from one or more of the front drive bays, replace the

corresponding insert(s) on the front bezel.

1

From the back of the bezel, align the insert tab with the corresponding
notch on the bezel. Press the insert until the tab snaps into place.
See Figure 3-3.

2

Replace the front bezel. See "Installing the Front Bezel" on page 76.

EMI Filler Panel

Depending on the configuration of your system, an electromagnetic
interference (EMI) filler panel may be installed in one or more of
the 5.25-inch optical drive bays at the front of the system. EMI filler panels
are essential for airflow efficiency and for EMI protection. To install an
optical drive, the corresponding EMI filler panel must first be removed.

Removing an EMI Filler Panel

1

Remove the front bezel. See "Removing the Front Bezel" on page 75.

2

Remove the EMI filler panel out of the chassis by pulling firmly on the
holes in the middle of the filler panel. See Figure 3-4.

Installing System Components 77

Figure 3-4. Removing and Installing an EMI Filler Panel

1

1 EMI filler panel

Installing an EMI Filler Panel

1

Push the EMI filler panel into the empty drive bay on the front of the
chassis until the filler panel locks into place. See Figure 3-4.

2

Replace the front bezel. See "Installing the Front Bezel" on page 76.

78 Installing System Components

Opening and Closing the System

WARNING: Whenever you need to lift the system, get others to assist you.

To avoid injury, do not attempt to lift the system by yourself.

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.

Opening the System

1

Turn off the system and attached peripherals. Disconnect the system from
the electrical outlet and peripherals.

2

Lay the system on a flat surface.

3

Turn the lock on the cover release latch counterclockwise to the
unlocked position. See Figure 3-5.

4

Press the cover release latch, and rotate the latch end of the cover away
from the system. See Figure 3-5.

5

Grasp the cover on both sides and carefully lift the cover away
from the system. See Figure 3-5.

Installing System Components 79

Figure 3-5. Opening and Closing the System

1

2

4

3

1 cover release latch lock 2 cover release latch

3 system cover 4 chassis slots

Closing the System

1

Ensure that all internal cables are connected and folded out of the way.

2

Ensure that no tools or extra parts are left inside the system.

3

Place the bottom edge of the cover, opposite from the cover release latch,
into the slots in the system chassis. See Figure 3-5.

4

Lower the cover into the chassis.

5

Press the latch end of the cover into the chassis until the latch
locks into place.

6

Turn the lock on the cover release latch clockwise to the locked position.
See Figure 3-5.

80 Installing System Components

7

Place the system upright on a flat surface.

8

Reattach any peripherals and connect the system to an electrical outlet.

9

Turn on the system and attached peripherals.

Expansion Card Stabilizer

Removing the Expansion Card Stabilizer

1

Turn off the system and attached peripherals. Disconnect the system from
the electrical outlet and peripherals.

2

Open the system. See "Opening the System" on page 79.

3

While pressing inwards on the touch points of the expansion
card stabilizer, lift it away from the system. See Figure 3-6.

Installing the Expansion Card Stabilizer

1

Align the expansion card stabilizer with the slots on the chassis and the
cooling shroud.

2

Hold the touch points and lower the expansion card stabilizer.
See Figure 3-6.

3

Close the system. See "Closing the System" on page 80.

4

Place the system upright on a flat surface.

5

Reattach any peripherals and connect the system to an electrical outlet.

6

Turn on the system and attached peripherals.

Installing System Components 81

Cooling Shroud

The cooling shroud covers the processor, heat sink, and memory modules,
and provides air flow to these components. The cooling shroud directs airflow
over the system processor and memory modules.

WARNING: The memory modules and heat sink can get very hot during normal

operation. Ensure that the memory modules and heat sink have had sufficient
time to cool before you touch them.

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.

CAUTION: Never operate your system with the cooling shroud removed.

The system may get overheated quickly, resulting in shutdown of the system
and loss of data.

Removing the Cooling Shroud

1

Turn off the system and attached peripherals. Disconnect the system from
the electrical outlet and peripherals.

2

Open the system. See "Opening the System" on page 79.

3

Remove the expansion card stabilizer. See "Removing the Expansion Card
Stabilizer" on page 81.

4

Remove the cable secured into the bracket on the side of the cooling
shroud. See Figure 3-6.

5

Hold the touch point and rotate the cooling shroud 180° away from
the chassis.

82 Installing System Components

Figure 3-6. Removing and Installing the Cooling Shroud

1

2

3

5

4

1 cooling shroud 2 expansion card stabilizer

3 expansion card stabilizer touch

points (2)

5 cooling shroud touch point

4 cable bracket

Installing the Cooling Shroud

1

Carefully lower the cooling shroud into the system holding by the
touch point.

2

Ensure that no cables are pinned under the edges of the cooling shroud.

3

Secure the cable into the bracket on the side of the cooling shroud.

4

Replace the expansion card stabilizer. See "Installing the Expansion Card
Stabilizer" on page 81.

5

Close the system. See "Closing the System" on page 80.

Installing System Components 83

6

Place the system upright on a flat surface.

7

Reattach any peripherals and connect the system to an electrical outlet.

8

Turn on the system and attached peripherals.

Hard Drives

Your system supports up to four internal hot-swap SATA hard drives in

3.5-inch hot-swap hard-drive carriers. The hard drives are installed at the
front of the system (see Figure 3-8).

Front-mounted hard drives are connected to a SATA backplane through
hard-drive carriers and can be configured as hot-swappable.

CAUTION: Before attempting to remove or install a drive while the system is

running, see the documentation for the SATA controller card to ensure that the host
adapter is configured correctly to support hot-swap drive removal and insertion.

CAUTION: Do not turn off or reboot your system while the drive is being formatted.

Doing so can cause a drive failure.

NOTE: Use only drives that have been tested and approved for use with the SATA

backplane board.

NOTE: When you format a hard drive, allow enough time for the formatting to

be completed. Be aware that high-capacity hard drives can take a number of
hours to format.

Removing a Hard-Drive Blank

CAUTION: To maintain proper system cooling, all empty hard-drive bays must

have-drive blanks installed.

1

Remove the front bezel

2 Grasp the front of the hard-drive blank, press the release handle and

slide the blank out until it is free of the drive bay. See Figure 3-7.

3

Slide the drive blank out until it is free of the drive bay.

84 Installing System Components

. See

"Removing the Front Bezel" on page 75.

Figure 3-7. Removing or Installing a Hard-Drive Blank

1

2

1 hard-drive blank 2 release handle

Installing a Hard-Drive Blank

Align the hard-drive blank with the drive bay and insert the blank into the
drive bay until the release lever clicks into place.

Removing a Hot-Swap Hard Drive

CAUTION: To prevent data loss, ensure that your operating system supports

hot-swap drive removal and installation. See the documentation provided
with your operating system for more information.

1

Remove the front bezel

2

From the RAID management software, prepare the drive for removal.
Wait until the hard-drive indicators on the drive carrier signal that
the drive can be removed safely.
information about hot-swap drive removal.

If the drive has been online, the green
the drive is powered down. When the drive indicators are off, the drive is
ready for removal.

. See

"Removing the Front Bezel" on page 75.

See your controller documentation for

activity/

fault indicator will flash as

See "Hard-Drive Indicator Patterns" on page 18.

3

Press the button on the front of the drive carrier to release the carrier
handle. See Figure 3-8.

Installing System Components 85

4 Open the hard-drive carrier release handle to release the drive.

1

2

3

See Figure 3-8.

5

Slide the hard drive out until it is free of the drive bay.

6

Remove the hard drive from the carrier. See "Removing a Hot-Swap
Hard Drive From a Hard-Drive Carrier" on page 88.

7

Insert a drive blank in the vacated drive bay. See "Installing a Hard-Drive
Blank" on page 85.

8

Replace the front bezel. See "Installing the Front Bezel" on page 76.

CAUTION: To maintain proper system cooling, all empty hard-drive bays must

have drive blanks installed.

Figure 3-8. Removing or Installing a Hot-Swap Hard Drive

1 release button 2 hard-drive carrier handle

3 hard-drive carrier

86 Installing System Components

Installing a Hot-Swap Hard Drive

CAUTION: Use only hard drives that have been tested and approved for use with

the SATA backplane.

CAUTION: When installing a hard drive, ensure that the adjacent drives are fully

installed. Inserting a hard-drive carrier and attempting to lock its handle next to a
partially installed carrier can damage the partially installed carrier's shield spring
and make it unusable.

CAUTION: Ensure that your operating system supports hot-swap drive

installation. See the documentation supplied with your operating system.

CAUTION: Combining SATA and SAS hard drives in the same system

configuration is not supported.

1

Remove the front bezel

2

If a drive blank is present in the bay, remove it. See "Removing a Hard­Drive Blank" on page 84.

3

Install the hot-swap hard drive into the hard-drive carrier. See "Installing a
Hot-Swap Hard Drive Into a Drive Carrier" on page 89.

4

With the handle on the hard-drive carrier open, slide the hard drive into
the drive bay until the carrier contacts the backplane.

5

Push in on the hard-drive carrier and rotate the handle up until it
snaps into place.

6

Replace the front bezel. See "Installing the Front Bezel" on page 76.

. See

"Removing the Front Bezel" on page 75.

Installing System Components 87

Removing a Hot-Swap Hard Drive From a Hard-Drive Carrier

1

4

2

3

Remove the screws from the slide rails on the hard-drive carrier and separate
the hard drive from the carrier. See Figure 3-9.

Figure 3-9. Removing and Installing a Hot-Swap Hard Drive

1 hard drive 2 screws (4)

3 SATA screw hole 4 hard-drive carrier

88 Installing System Components

Installing a Hot-Swap Hard Drive Into a Drive Carrier

1 Insert the hard drive into the hard-drive carrier with the connector end

of the drive at the rear. See Figure 3-9

NOTE: For a 2.5-inch hard-drive, secure the hard drive into an insert and then

slide in into the drive carrier.

2 Align the screw holes on the hard drive with the back set of holes on the

hard-drive carrier.

When aligned correctly, the back of the hard drive will be flush with the
back of the hard-drive carrier.

3 Attach the screws to secure the hard drive to the hard-drive carrier.

NOTE: If you are not replacing the hard drive, remove the drive from the drive

bracket and insert the empty bracket back into the drive bay.

.

Installing System Components 89

Optical Drives

The 5.25-inch drive bays at the front of your system provide support for two
optical drives.

Removing an Optical Drive

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.

1

Turn off the system, including any attached peripherals, and disconnect
the system from its electrical outlet.

2

Remove the front bezel. See "Removing the Front Bezel" on page 75.

3

Open the system. See "Opening the System" on page 79.

4

Disconnect the power and data cables from the back of the drive.
SeeFigure3-10.

5

Slide the drive release latch in the direction of the arrow to release the
shoulder screw and then slide the drive out of the bay. See Figure 3-10.

6

If you are installing another drive in the bay, see "Installing an Optical
Drive" on page 91.

If the drive is being permanently removed:

a

Install an EMI filler panel into the empty drive bay. See "Installing an
EMI Filler Panel" on page 78.

b

Install a front bezel insert in the front bezel. See "Installing the Front
Bezel Insert" on page 77.

7

Close the system. See "Closing the System" on page 80.

8

Place the system upright on a flat surface.

9

Reattach any peripherals and connect the system to an electrical outlet.

10

Turn on the system and attached peripherals.

90 Installing System Components

Figure 3-10. Removing and Installing an Optical Drive

5

4

2

3

1

1 power and data cables 2 drive release latch

3 drive bay screw slots 4 shoulder screws (3)

5 optical drive

Installing an Optical Drive

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.

Installing System Components 91

1

Unpack and prepare the drive for installation. For instructions, see the
documentation that accompanied the drive.

NOTE: Each device attached to a SCSI host adapter must have a unique

SCSI ID number (narrow SCSI devices use IDs 0 to 7; wide SCSI devices
use IDs from 0 to 15). Set the drive's SCSI ID to avoid conflicts with other
devices on the SCSI bus. For the default SCSI ID setting, see the
documentation provided with the drive.

NOTE: There is no requirement that SCSI ID numbers be assigned

sequentially or that devices be attached to the cable in order by ID number.

NOTE: SCSI logic requires that the two devices at opposite ends of

a SCSI chain be terminated and that all devices in between be unterminated.
Enable the drive's termination if it is the last device in a chain of devices (or
sole device) connected to the SCSI controller.

2

Turn off the system, including any attached peripherals, and disconnect
the system from its electrical outlet.

3

Open the system. See "Opening the System" on page 79.

4

Remove the front bezel. See "Removing the Front Bezel" on page 75.

5

If you are installing a drive into an empty bay:

a

Remove the EMI filler panel. See "Removing an EMI Filler Panel" on
page 77.

b

Remove the front bezel insert. See "Removing the Front Bezel Insert"
on page 76.

If you are installing a new drive into a bay that has an optical drive, see
"Removing an Optical Drive" on page 90.

92 Installing System Components

6

1

Attach the three shoulder screws to the drive, one screw on the lower front
screw hole on the right side and two screws on the lower screw holes on the
left side. See Figure 3-11.

NOTE: If the optical drive you are installing does not have shoulder screws,

remove the three shoulder screws from the old drive or the back of the 5.25­inch front bezel insert.

Figure 3-11. Installing Optical Drive Shoulder Screws

1 shoulder screws (3)

7

From the front of the system, align the shoulder screws with the slots in
the chassis and slide the drive into the drive bay until the shoulder screws
snap into place. See Figure 3-10.

8

Attach the power and data cables to the drive.

9

Replace the front bezel. See "Installing the Front Bezel" on page 76.

10

Close the system. See "Closing the System" on page 80.

Installing System Components 93

11

Place the system upright on a flat surface.

12

Reattach any peripherals and connect the system to an electrical outlet.

13

Turn on the system and attached peripherals.

14

Test the drive by running system diagnostics (optional). See "Running the
System Diagnostics" on page 147.

Power Supply

Removing a Power Supply

1

Turn off the system and all attached peripherals.

2

Disconnect the power cable from the power supply.

3

Open the system. See "Opening the System" on page 79.

4

Disconnect all cables from the power supply to the system board,
hard drives and optical drive.

5

Loosen the three screws securing the power supply to the chassis and
lift the power supply to remove it from the chassis. See Figure 3-12.

94 Installing System Components

Figure 3-12. Removing and Replacing a Power Supply

2

1

1 Power supply 2 screws (3)

Installing a Power Supply

1

Open the system. See "Opening the System" on page 79.

2

Place the power supply in the chassis. Tighten the three screws to
secure the power supply to the chassis.

3

Connect all cables to the system board and drives.

4

Replace the system cover. See "Closing the System" on page 80.

Installing System Components 95

5

Place the system upright on a flat surface.

6

Reattach any peripherals and connect the system to an electrical outlet.

7

Turn on the system and attached peripherals.

System Fan

Removing the System Fan

WARNING: The system fan can continue to spin for some time after the system

has been powered down. Allow time for the fan to stop spinning before removing
it from the system.

WARNING: Do not attempt to operate the system without the system fan.

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.

1

Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.

2

Open the system. See "Opening the System" on page 79.

3

Remove the expansion card stabilizer. See "Removing the Expansion Card
Stabilizer" on page 81.

4

Remove the cooling shroud. See "Removing the Cooling Shroud" on page 82.

5

Disconnect the system fan power cable from the system board.
SeeFigure3-13.

6

Press the fan release tab and slide the fan out of the securing slots on the
chassis. See Figure 3-13.

96 Installing System Components

Figure 3-13. Removing the System Fan

3

4

2

5

1

1 touch-point 2 release tab

3 system fan 4 power cable

5 FAN connector on the system board

Installing the System Fan

1

Align the tabs on the system fan with the securing slots on the chassis.

2

Slide the system fan into the securing slots until the release tab
locks into place.

Installing System Components 97

3

Connect the system fan power cable to the system board.

4

Replace the cooling shroud. See "Installing the Cooling Shroud" on page 83.

5

Replace the expansion card stabilizer. See "Installing the Expansion Card
Stabilizer" on page 81.

6

Close the system. See "Closing the System" on page 80

7

Lay the system upright on a flat surface.

8

Reattach any peripherals and connect the system to an electrical outlet.

9

Turn on the system and attached peripherals.

System Memory

Your system supports DDR3 unbuffered ECC DIMMs (UDIMMs). Single
DIMMs can be 1333-MHz.Your system supports single-channel mode and
dual-channel mode. The system contains a total of six memory sockets.
UDIMM supports single-rank DIMMs. The maximum memory that is
supported on your system varies according to the types and sizes of memory
modules being used: 1 GB and 2 GB UDIMMs are supported for a total of up
to 12 GB.

General Memory Module Installation Guidelines

To ensure optimal performance of your system, observe the following general
guidelines when configuring your system memory.

NOTE: Memory configurations that fail to observe these guidelines can prevent

your system from starting and producing any video output.

• RDIMMs and UDIMMs cannot be mixed.

• Except for memory channels that are unused, all populated memory
channels must have identical configurations.

• Memory modules of different sizes can be mixed in A1-A3 or B1-B3
(for example, 2-GB and 4-GB), but all populated channels must have
identical configurations.

98 Installing System Components