Dell MTG User Manual

Download

Page 1

Dell™ XPS One™ Owner’s Manual

Model MTG

www.dell.com | support.dell.com

Page 2

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data

and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury,

or death.

____________________

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, Inspiron, XPS, Dell Precision, Dimension, OptiPlex,

Latitude, PowerEdge, PowerVault, PowerApp, and Dell OpenManage are trademarks of Dell Inc.; Intel, Pentium, and Celeron are registered trademarks of Intel Corporation; Microsoft, Windows, Windows Server, MS-DOS and Windows Vista are either trademarks or registered trademarks of

Microsoft Corporation in the United States and/or other countries. Other trademarks and trade names may be used in this document to refer to either the entities claiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model MTG

September 2007 P/N CU557 Rev. A00

Page 3

1 Finding Information . . . . . . . . . . . . . . . . . . 9

2 About Your Computer

Front View of the Computer . . . . . . . . . . . . . . . 15

Back View of the Computer

Power Cable Routing

Optional TV Input Device (For Use With Optional TV Tuner)

. . . . . . . . . . . . . . . . . . . . . . . . . 21

. . . . . . . . . . . . . . . 15

. . . . . . . . . . . . . . . 17

. . . . . . . . . . . . . . . . 20

3 Setting Up Your Computer . . . . . . . . . . . . 23

Installing Your Computer in an Enclosure . . . . . . . 23

Connecting to the Internet

Setting Up Your Internet Connection

Transferring Information to a New Computer

Setting Up a Printer

Printer Cable

Connecting a USB Printer

. . . . . . . . . . . . . . . 24

. . . . . . . . 24

. . . . . 25

. . . . . . . . . . . . . . . . . . . 26

. . . . . . . . . . . . . . . . . . . . 26

. . . . . . . . . . . . . 27

Contents 3

Page 4

Power Protection Devices . . . . . . . . . . . . . . . 28

Surge Protectors

Line Conditioners

Uninterruptible Power Supplies

. . . . . . . . . . . . . . . . . . 28

. . . . . . . . . . 28

Using the Media Card Reader

. . . . . . . . . . . . . . 29

4 Using Multimedia . . . . . . . . . . . . . . . . . . 31

Using the Disc Drive . . . . . . . . . . . . . . . . . . . 31

Media Control Buttons

Disc and Disc-Slot Indicators

CD and DVD Software

. . . . . . . . . . . . . . . 32

. . . . . . . . . . . 33

. . . . . . . . . . . . . . . . . . 33

Copying CD, DVD, and Blu-ray Disc™ (BD) Media

. . . . . . . . . . . . . . . . . . . . . . . . 34

Helpful Tips

Adjusting the Volume

Adjusting the Picture

Enabling S/PDIF Digital Audio

. . . . . . . . . . . . . . . . . . . . . 37

. . . . . . . . . . . . . . . . 38

. . . . . . . . . . . . . 38

Enabling S/PDIF in the Windows Audio Driver

Setting Up the Cyberlink (CL) Headphones

. . . . . . . . . . . . . . . . . . . . 39

. . . . . . . 39

5 Using the Optional Wireless Keyboard

and Mouse

. . . . . . . . . . . . . . . . . . . . . . . 41

4 Contents

Media Control Keys . . . . . . . . . . . . . . . . . . . 42

Using the Touch Pad

Customizing the Touch Pad

. . . . . . . . . . . . . . . . . . . 43

. . . . . . . . . . . . . 44

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Re-Syncing Your Optional Wireless Mouse or Keyboard with Your Computer

. . . . . . . . . . . . . 44

Key Combinations

. . . . . . . . . . . . . . . . . . . . 46

6 Using the Display . . . . . . . . . . . . . . . . . . 47

Adjusting Brightness . . . . . . . . . . . . . . . . . . 47

Making Images and Text Look Bigger or Sharper

. . . 47

7 Cleaning Your Computer . . . . . . . . . . . . . 49

Computer and Display . . . . . . . . . . . . . . . . . . 49

CDs and DVDs

Keyboard and Touch Pad

. . . . . . . . . . . . . . . . . . . . . . 49

. . . . . . . . . . . . . . . . 50

8 Troubleshooting . . . . . . . . . . . . . . . . . . . 51

Solving Problems . . . . . . . . . . . . . . . . . . . . 51

Battery Problems

Display Problems

Drive Problems

E-Mail and Internet Problems

Error Messages

IEEE 1394 Device Problems

Keyboard Problems

Lockups and Software Problems

Memory Problems

Mouse Problems

Network Problems

Power Problems

. . . . . . . . . . . . . . . . . . 51

. . . . . . . . . . . . . . . . . . . 52

. . . . . . . . . . . 53

. . . . . . . . . . . . . . . . . . 54

. . . . . . . . . . . . 55

. . . . . . . . . . . . . . . . 55

. . . . . . . . . 56

. . . . . . . . . . . . . . . . . 58

. . . . . . . . . . . . . . . . . . 58

. . . . . . . . . . . . . . . . . 60

. . . . . . . . . . . . . . . . . . 60

Contents 5

Page 6

Printer Problems . . . . . . . . . . . . . . . . . . 61

Scanner Problems

Sound and Speaker Problems

Touch Pad Problems

. . . . . . . . . . . . . . . . . 62

. . . . . . . . . . . 62

. . . . . . . . . . . . . . . . 64

9 Dell Diagnostics . . . . . . . . . . . . . . . . . . . 65

When to Use the Dell Diagnostics . . . . . . . . . . . 65

Starting the Dell Diagnostics From Your Hard Drive

Starting the Dell Diagnostics From the Drivers and Utilities Media

. . . . . . . . . . . . . . . . . . . . . . . . 65

. . . . . . . . . . . . . . . . . . . . . . 66

Dell Diagnostics Main Menu

. . . . . . . . . . . . . . 67

10 System Setup . . . . . . . . . . . . . . . . . . . . . . 69

Overview . . . . . . . . . . . . . . . . . . . . . . . . . 69

Entering System Setup

System Setup Screen

System Setup Options

Boot Sequence

Option Settings

Changing the Boot Sequence for the Current Boot

Changing the Boot Sequence for Future Boots

. . . . . . . . . . . . . . . . . . 69

. . . . . . . . . . . . . . . . 69

. . . . . . . . . . . . . . . . . . 70

. . . . . . . . . . . . . . . . . . . . . 73

. . . . . . . . . . . . . . . . . . . 73

. . . . . . . . . . . . . . . . . . . . 73

. . . . . . . . . . . . . . . . . . . . 74

6 Contents

Page 7

11 Reinstalling Software . . . . . . . . . . . . . . . 75

Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 75

What Is a Driver?

Identifying Drivers

Reinstalling Drivers and Utilities

. . . . . . . . . . . . . . . . . . 75

. . . . . . . . . . . . . . . . . 76

. . . . . . . . . . 76

Troubleshooting Software and Hardware Problems in the Microsoft Operating Systems

Restoring Your Operating System

Using Microsoft

Using Dell™ Factory Image Restore

Using the Operating System Media

Windows® Vista™

. . . . . . . . . . . . . . . . . . . 78

. . . . . . . . . . . . 78

Windows System Restore . . . . 78

. . . . . . . . 80

. . . . . . . . 81

12 Specifications . . . . . . . . . . . . . . . . . . . . . 83

13 Getting Help

Obtaining Assistance . . . . . . . . . . . . . . . . . . 89

Technical Support and Customer Service

DellConnect

Online Services

AutoTech Service

Automated Order-Status Service

Problems With Your Order

. . . . . . . . . . . . . . . . . . . . . . 89

. . . . . 90

. . . . . . . . . . . . . . . . . . . . 90

. . . . . . . . . . . . . . . . . . 90

. . . . . . . . . . . . . . . . . 91

. . . . . . . . . 91

. . . . . . . . . . . . . . . 91

Product Information . . . . . . . . . . . . . . . . . . . 92

Returning Items for Warranty Repair or Credit

Before You Call

Contacting Dell

. . . . . . . . . . . . . . . . . . . . . 93

. . . . . . . . . . . . . . . . . . . . . 95

. . . . . 92

Contents 7

Page 8

14 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . 97

FCC Notice (U.S. Only) . . . . . . . . . . . . . . . . . . 97

FCC Class B

. . . . . . . . . . . . . . . . . . . . . 97

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Index

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

8 Contents

Page 9

Finding Information

NOTE: Some features or media may be optional and may not ship with your

computer. Some features or media may not be available in certain countries.

NOTE: Additional information may ship with your computer.

What Are You Looking For? Find It Here

• A diagnostic program for my computer

• Drivers for my computer

• Desktop System Software (DSS)

Drivers and Utilities Media

Documentation and drivers are already installed on your computer. You can use the media to reinstall drivers (see "Reinstalling Drivers and Utilities" on page 76), to run the Dell Diagnostics (see "Dell Diagnostics" on page 65).

Readme files may be included on your media to provide last-minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users.

NOTE: Drivers and documentation updates

can be found at support.dell.com.

Finding Information 9

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What Are You Looking For? Find It Here

• Warranty information

• Terms and Conditions (U.S. only)

• Safety instructions

• Regulatory information

• Ergonomics information

• End User License Agreement

Dell™ Product Information Guide

• How to set up my computer

Setup Diagram

NOTE: The appearance of your setup

diagram may vary.

10 Finding Information

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What Are You Looking For? Find It Here

• Service Tag and Express Service Code

• Microsoft Windows License Label

Service Tag and Microsoft® Windows® License

These labels are located on your computer.

• Use the Service Tag to identify your computer when you use

support.dell.com

• Enter the Express Service Code to direct your call when contacting support.

NOTE: As an increased security measure,

the newly designed Microsoft Windows license label incorporates a missing portion or "hole" to discourage removal of the label.

or contact support.

Finding Information 11

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What Are You Looking For? Find It Here

• Solutions — Troubleshooting hints and tips, articles from technicians, and online courses, frequently asked questions

• Community — Online discussion with other Dell customers

• Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system

• Customer Care — Contact information, service call and order status, warranty, and repair information

• Service and support — Service call status and support history, service contract, online discussions with technical support

• Dell Technical Update Service — Proactive e-mail notification of software and hardware updates for your computer

• Reference — Computer documentation, details on my computer configuration, product specifications, and white papers

• Downloads — Certified drivers, patches, and software updates

• Desktop System Software (DSS)— If you reinstall the operating system for your computer, you should also reinstall the DSS utility. DSS provides critical updates for your operating system and support for processors, optical drives, USB devices, and so on. DSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration.

Dell Support Website — support.dell.com

NOTE: Select your region or business

segment to view the appropriate support site.

To download Desktop System Software:

Go to

support.dell.com

region or business segment, and enter your Service Tag.

Select

Click your operating system and search for the keyword

Software

NOTE: The support.dell.com user interface

may vary depending on your selections.

, select your

Drivers & Downloads

Desktop System

and click

12 Finding Information

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What Are You Looking For? Find It Here

• How to use your Windows™ operating system

• How to work with programs and files

• How to personalize my desktop

Windows Help and Support

To access Windows Help and Support:

• In Windows Vista™, click the Windows Vista Start button

Help and Support

click

Type a word or phrase that describes your problem, and then click the arrow icon.

Click the topic that describes your problem.

Follow the instructions on the screen.

• How to reinstall my operating system

Operating System Media

The operating system is already installed on your computer. To reinstall your operating system, use the Operating System CD. See "Restoring Your Operating System" on page 78.

and

After you reinstall your operating system, use the Drivers and Utilities CD to reinstall drivers for the devices that came with your computer.

Your operating system product key label is located on your computer.

NOTE: The color of your CD varies based

on the operating system you ordered.

Finding Information 13

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14 Finding Information

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About Your Computer

Front View of the Computer

CAUTION: Ensure that none of the computer air vents are blocked. Blocking them

would cause serious thermal problems.

About Your Computer 15

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1 speakers (2) To adjust the volume of the integrated speakers, press

the appropriate media control buttons (see "Media Control Buttons" on page 32 for more information).

2 air vents Internal fans create airflow through the vents to

prevent the computer from overheating. The computer turns the fans on when the computer gets hot. Fan noise is normal and does not indicate a problem with the fans or the computer.

CAUTION: Ensure that none of the computer air

vents are blocked. Blocking them would cause serious thermal problems.

3 camera/ microphone

array

4 media control buttons Control CD, DVD, Blu-ray Disc™ (BD), and Media

5 disc slot Insert CD, DVD, or Blu-ray Disc™ (BD) as supported

6 disc indicator The disc indicator lights up when a disc is in the drive.

7 display power button Press to turn the display on and off without changing

8 computer stand Use the stand to tilt the display to your preferred angle.

Built-in camera and microphone array for video capture, conferencing, and chat. When the camera/microphone array is in use, the blue back-light lights up.

Player play. See "Media Control Buttons" on page 32 for more information.

by your disc drive. The disc-slot indicator lights up when no disc is in the drive; see "Disc and Disc-Slot Indicators" on page 33 for more information.

NOTICE: The optical drive does not support 8cm

media. Do not insert 8cm media into the optical drive slot.

See "Disc and Disc-Slot Indicators" on page 33 for more information.

the overall operating state of the computer.

It can be rotated from 5º towards you to 25º back. The stand provides stability to the computer; it is not a removable part.

16 About Your Computer

CAUTION: The computer stand should remain

installed at all times to ensure maximum system stability.

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Back View of the Computer

11 9

About Your Computer 17

813141617

Page 18

1 Media Card Reader Provides a fast and convenient way to view and share digital

photos, music, and videos stored on a memory card. The Media Card Reader reads the following digital memory cards:

• Secure Digital (SD) memory card

•SDIO card

• MultiMediaCard (MMC)

•Memory Stick

• Memory Stick PRO

•xD-Picture Card

• Hi Speed-SD

• Hi Density-SD

2 mini IEEE 1394

connector

3 USB 2.0

connectors (2)

4 headphone/line-

out connector

5 microphone/line-in

connector

6 drive activity light The drive activity light is on when the computer reads data

7 power button,

power light

Attach high-speed serial multimedia devices, such as digital video cameras.

Use the side USB connectors for devices that you connect occasionally, such as joysticks or cameras, or for bootable USB devices (see "System Setup Options" on page 70 for more information on booting to a USB device). It is recommended that you use the back USB connectors for devices that typically remain connected, such as printers and keyboards.

Use the headphone/line-out connector to attach headphones and most kinds of speakers.

Use the microphone/line-in connector to attach a personal computer microphone for voice or musical input into a sound or telephony program.

from or writes data to the hard drive. The light might also be on when a device such as an optical drive is operating.

Press the power button to turn on the computer. The light in the center of this button indicates power state. See "Controls and Lights" on page 87 for more information.

18 About Your Computer

NOTICE: To avoid losing data, do not use the power

button to turn off the computer. Instead, perform an operating system shutdown.

Page 19

8 computer sync

button

9 network adapter

connector

To re-sync your optional wireless keyboard and mouse to your computer, press the sync button on the rear of your computer, then press the sync button on the device that you wish to use. See "Re-Syncing Your Optional Wireless Mouse or Keyboard with Your Computer" on page 44.

To attach your computer to a network or broadband device, connect one end of a network cable to either a network port or your network or broadband device. Connect the other end of the network cable to the network adapter connector on the back panel of your computer. A click indicates that the network cable has been securely attached.

NOTE: Do not plug a telephone cable into the network

connector.

network activity light: Flashes a yellow light when the computer is transmitting or receiving network data. A high volume of network traffic may make this light appear to be in a steady "on" state.

link integrity light: Green — A good connection exists between the network and the computer.

Off — The computer is not detecting a physical connection to the network.

10 optional TV input-

device connector

11 TV-in connector TV-in connector — only supported on systems with

12 2.0 audio out

connector

13 power connector Insert the power cable.

14 USB 2.0

connectors (4)

10-pin connector to attach the optional TV-input device. The device is only necessary if you will not be connecting your TV via the optional TV-in connector. TV input-device connectors: S-video, composite video, and audio connectors, and IR blaster.

optional TV tuner card.

Connect speakers for 2.0 audio.

Use the back USB connectors for devices that typically remain connected, such as printers and keyboards.

It is recommended that you use the side USB connectors for devices that you connect occasionally, such as joysticks or cameras.

About Your Computer 19

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15 security cable slot Lets you attach a commercially available antitheft device to

the computer.

NOTICE: Before you buy an antitheft device, ensure

that it works with the security cable slot on your computer.

16 S/PDIF connector Use the S/PDIF connector to transmit digital audio

without going through an analog audio conversion process.

17 IEEE 1394

connector

18 Service Tag Use the Service Tag to identify your computer when you

19 cable routing flaps Route power cord and other rear cables through these flaps

Attach high-speed serial multimedia devices, such as digital video cameras.

access the Dell Support website or contact support.

to improve the appearance of your cables.

Power Cable Routing

1 power cable

20 About Your Computer

Page 21

Optional TV Input Device (For Use With Optional TV Tuner)

1 composite video 2 left audio output connector

3 right audio output connector 4 S-video connector

5 IR blaster

About Your Computer 21

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22 About Your Computer

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Setting Up Your Computer

Installing Your Computer in an Enclosure

Installing your computer in an enclosure can restrict the airflow and impact your computer’s performance, possibly causing it to overheat. Follow the guidelines below when installing your computer in an enclosure:

NOTICE: The operating temperature specifications indicated in this manual

reflects the maximum ambient operating temperature. The room ambient temperature needs to be a consideration when installing your computer in an enclosure. For example, if the ambient room temperature is at 25°C (77°F), depending on your computer’s specifications, you only have 5° to 10°C (9° to 18°F) temperature margin before you reach your computer’s maximum operating temperature. For details about your computer’s specifications, see "Specifications" on page 83.

• Leave a 10.2 cm (4 in) minimum clearance on all vented sides of the computer to permit the airflow required for proper ventilation.

• If your enclosure has doors, they need to be of a type that allows at least 30 percent airflow through the enclosure (front and back).

• If your computer is installed in a corner on a desk or under a desk, leave at least 5.1 cm (2 in) clearance from the back of the computer to the wall to permit the airflow required for proper ventilation.

NOTICE: Do not install your computer in an enclosure that does not allow airflow.

Restricting the airflow impacts your computer’s performance, possibly causing it to overheat.

Setting Up Your Computer 23

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Connecting to the Internet

NOTE: ISPs and ISP offerings vary by country.

To connect to the Internet, you need a network connection and an Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options:

• DSL connections that provide high-speed Internet access through your existing telephone line or cellular telephone service. With a DSL connection, you can access the Internet and use your telephone on the same line simultaneously.

• Cable modem connections that provide high-speed Internet access through your local cable TV line.

• Satellite modem connections that provide high-speed Internet access through a satellite television system.

• Wireless LAN connections that provide Internet access using Bluetooth wireless technology.

If you are using a DSL or cable/satellite modem connection, contact your ISP or cellular telephone service for setup instructions.

Setting Up Your Internet Connection

To set up an Internet connection with a provided ISP desktop shortcut:

Save and close any open files, and exit any open programs.

Double-click the ISP icon on the Microsoft® Windows® desktop.

Follow the instructions on the screen to complete the setup.

If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP, perform the steps in the following section.

NOTE: If you are having problems connecting to the Internet, see "E-Mail and

Internet Problems" on page 53. If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later.

24 Setting Up Your Computer

Page 25

NOTE: Have your ISP information ready. If you do not have an ISP, the Connect to

the Internet wizard can help you get one.

Save and close any open files, and exit any open programs.

Click the Windows Vista Start button , and click

Under

Network and Internet,

Connect to the Internet

The

Click

Broadband (PPPoE)

click

Connect to the Internet

window appears.

for a DSL, satellite modem, cable TV modem,

Control Panel

or Bluetooth wireless technology connection.

NOTE: If you do not know which type of connection to select, click Help me choose

or contact your ISP.

Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup.

Transferring Information to a New Computer

You can use your operating system "wizards" to help you transfer files and other data from one computer to another—for example, from an old computer to a new computer.

The Microsoft Transfer application to move data from a source computer to a new computer. You can transfer data, such as:

• E-mail messages

• Toolbar settings

• User accounts

• Internet bookmarks

You can transfer the data to the new computer over a network or serial connection, or you can store it on removable media, such as a writable CD, for transfer to the new computer.

Windows Vista™ operating system provides the Windows Easy

Setting Up Your Computer 25

Page 26

NOTE: For more information about options available with Windows Easy Transfer,

see Microsoft Knowledge Base Article #928634, titled How to use Windows Easy

Transfer to migrate files and settings from one Windows-based computer to another Windows Vista-based computer. This information may not be available in

certain countries.

Click the Windows Vista Start button , and then click

and settings

In the

Click

Follow the instructions provided on the screen by the Windows Easy Transfer wizard.

→ Start Windows Easy Transfer.

User Account Control

Start a new transfer

dialog box, click

Continue a transfer in progress

Continue

Transfer files

Setting Up a Printer

NOTICE: Complete the operating system setup before you connect a printer to the

computer.

See the documentation that came with the printer for setup information, including how to:

• Obtain and install updated drivers.

• Connect the printer to the computer.

• Load paper and install the toner or ink cartridge.

For technical assistance, refer to the printer owner's manual or contact the printer manufacturer.

Printer Cable

Your printer connects to your computer with a USB cable. Your printer may not come with a printer cable, so if you purchase a cable separately, ensure that it is compatible with your printer and computer. If you purchased a printer cable at the same time you purchased your computer, the cable may arrive in the computer’s shipping box.

26 Setting Up Your Computer

Page 27

Connecting a USB Printer

NOTE: You can connect USB devices while the computer is turned on.

Complete the operating system setup if you have not already done so.

Attach the USB printer cable to the USB connectors on the computer and the printer. The connectors fit only one way.

1 USB connector on computer 2 USB connector on printer

3 USB printer cable

Turn on the printer.

If your computer is running the Windows Vista™ operating system, click the Windows Vista Start button , and click

Network→ Add a printer

start the Add Printer Wizard.

Install the printer driver if necessary. See "Reinstalling Drivers and Utilities" on page 76 and the documentation that came with your printer.

Setting Up Your Computer 27

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Power Protection Devices

Several devices are available to protect against power fluctuations and failures:

• Surge protectors

• Line conditioners

• Uninterruptible power supplies (UPS)

Surge Protectors

Surge protectors and power strips equipped with surge protection help prevent damage to your computer from voltage spikes that can occur during electrical storms or after power interruptions. Some surge protector manufacturers include warranty coverage for certain types of damage. Carefully read the device warranty when choosing a surge protector. A device with a higher joule rating offers more protection. Compare joule ratings to determine the relative effectiveness of different devices.

NOTICE: Most surge protectors do not protect against power fluctuations or

power interruptions caused by nearby lightning strikes. Disconnect the network cable from the network wall jack during electrical storms.

Line Conditioners

NOTICE: Line conditioners do not protect against power interruptions.

Line conditioners are designed to maintain AC voltage at a fairly constant level.

Uninterruptible Power Supplies

NOTICE: Loss of power while data is being saved to the hard drive may result in

data loss or file damage.

NOTE: To ensure maximum battery operating time, connect only your computer to a

UPS. Connect other devices, such as a printer, to a separate power strip that provides surge protection.

A UPS protects against power fluctuations and interruptions. UPS devices contain a battery that provides temporary power to connected devices when AC power is interrupted. The battery charges while AC power is available. See

28 Setting Up Your Computer

Page 29

the UPS manufacturer documentation for information on battery operating time and to ensure that the device is approved by Underwriters Laboratories (UL).

Using the Media Card Reader

Use the Media Card Reader to transfer data directly to your computer.

NOTE: A memory card is not a bootable device.

The Media Card Reader reads the following memory cards:

• Secure Digital (SD)

•SDIO

• MultiMediaCard (MMC)

• Memory Stick

• Memory Stick PRO

• xD-Picture Card

• HiSpeed-SD

• Hi Capacity-SD

Setting Up Your Computer 29

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30 Setting Up Your Computer

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Using Multimedia

Using the Disc Drive

CAUTION: Do not insert any objects into the disc drive; it could be damaged.

NOTICE: Do not move the computer while playing CDs, DVDs, or other media.

Place the disc, label side facing forward, in the center of the disc slot.

Gently push the disc into the disk slot.

NOTE: This step may require you to push the disc farther than you expect.

1 media control buttons 2 disc indicator

3 disc 4 disc-slot indicator

Using Multimedia 31

Page 32

Media Control Buttons

NOTE: The media control buttons are capacitive buttons, and as such, may feel

different from other buttons when pressed.

The top four media control buttons to the right of your display may flash during startup.

The media control buttons only light up when the user’s hand is detected in close proximity to the right of the display. Your keyboard may also incorporate some of these media control buttons.

32 Using Multimedia

Page 33

Turn the volume up. Turn the volume down.

Mute the sound. Play or pause.

Stop. Play the next track.

Play the previous track. Eject.

NOTE: After you press Eject,

there may be a slight pause before the disc ejects.

Disc and Disc-Slot Indicators

Either the disc or disc-slot indicator lights up when a user’s hand is detected in its vicinity. The disc indicator lights up when the drive is occupied and the disc-slot indicator lights up when it is empty.

CD and DVD Software

To format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that came with your computer.

NOTE: Ensure that you follow all copyright laws when you create CDs.

CD player software includes the following basic buttons:

NOTE: You should also be able to use the media control buttons to the right of your

display and if you have the optional optimized wireless keyboard, the media control buttons on your keyboard.

Play.

Move backward within the current track.

Pause.

Move forward within the current track.

Stop.

Using Multimedia 33

Page 34

Go to the previous track.

Eject.

Go to the next track.

DVD and Blu-Ray Disc™ (BD) player software includes the following basic buttons:

Stop.

Restart the current chapter.

Play.

Fast forward.

Pause.

Fast reverse.

Advance a single frame while in pause mode.

Go to the next title or chapter.

Continuously play the current title or chapter.

Go to the previous title or chapter.

Eject.

For more information on playing CDs, DVDs, or Blu-ray Discs (BDs), click Help in the media player interface (if available).

Copying CD, DVD, and Blu-ray Disc™ (BD) Media

This section applies only to computers that have a DVD+/-RW drive or a BD-RE drive.

NOTE: Ensure that you observe all copyright laws when copying media.

NOTE: The types of optical drives offered by Dell may vary by country.

The following instructions explain how to make a copy of a CD, DVD, or BD using Roxio Creator. You can also use Roxio Creator for other purposes, such as creating music CDs from audio files stored on your computer or backing up important data. For help, open Roxio Creator, and then press <F1>.

34 Using Multimedia

Page 35

The DVD drives and BD drives installed in Dell computers do not support HD-DVD media. For a list of supported media formats, see "Using Blank CD, DVD, and BD Media" on page 35.

How to Copy a CD, DVD, or BD

NOTE: BD media can only be copied to other BD media. DVD media can only be

copied to other DVD-recordable/rewritable media. CD media can only be copied to other CD-recordable/rewritable media.

NOTE: Copying a BD-R to BD-RE will not produce an exact copy. Border

information will be lost.

NOTE: Most commercial DVDs and BDs have copyright protection and cannot be

copied using Roxio Creator.

Open Roxio Creator.

Under the

Insert the source disc into the drive, ensure that the settings are correct, and then click the

Copy

tab, click

Copy Disc

Disc Copy

button to continue.

The computer reads your source disc and copies the data to a temporary folder on your computer hard drive.

When prompted, insert a blank disc into the drive and click OK.

Once you have finished copying the source disc, the disc that you have created automatically ejects.

Using Blank CD, DVD, and BD Media

CD-writable drives can only write to CD recording media. DVD-writable drives can write to both CD and DVD recording media. BD-writable drives can write to CD, DVD and BD recording media.

Use blank CD-Rs to record music or permanently store data files. After creating a CD-R, you cannot write to that CD-R again (see the Sonic documentation for more information). Use blank CD-RWs if you plan to erase, rewrite, or update information on that disc later.

Blank DVD+/-R or BD-R media can be used to permanently store large amounts of information. After you create a DVD+/-R or BD-R, you cannot write to that disc again if the disc is "finalized" or "closed" during the final stage of the disc creation process. Use blank DVD+/-RW or BD-RE media if you plan to erase, rewrite, or update information on that disc later.

Using Multimedia 35

Page 36

CD-Writable Drives

Media Type Read Write Rewritable

CD-R Yes Yes No

C D- RW Ye s Yes Ye s

DVD-Writable Drives

Media Type Read Write Rewritable

CD-R Yes Yes No

CD-RW Yes Yes Yes

DVD+R Yes Yes No

DVD-R Yes Yes No

DVD+RW Yes Yes Yes

DVD-RW Yes Yes Yes

DVD+R DL Yes Yes No

DVD-R DL Yes No No

BD-Writable Drives

NOTE: Your BD-writable drive may not read / write HD-DVD media.

Media Type Read Write Rewritable

CD-R Yes Yes No

C D- RW Ye s Ye s Yes

DVD+R Yes Yes No

DVD-R Yes Yes No

DV D +R W Ye s Ye s Ye s

DV D -R W Ye s Ye s Ye s

DVD+R DL Yes Yes No

DVD-R DL Yes No No

36 Using Multimedia

Page 37

Media Type Read Write Rewritable

BD-R Yes Yes No

BD-RE Yes Yes Yes

Helpful Tips

• Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start

• Do not burn a blank CD-R or CD-RW to its maximum capacity; for example, do not copy a 650-MB file to a blank 650-MB CD. The CD-RW drive needs 1–2 MB of the blank space to finalize the recording.

• Use CD-Rs to burn music CDs that you want to play in regular stereos. CD-RWs do not play in most home or car stereos.

• Music MP3 files can be played only on MP3 players or on computers that have MP3 software installed.

• Use a blank CD-RW to practice CD recording until you are familiar with CD recording techniques. If you make a mistake, you can erase the data on the CD-RW and try again. You can also use blank CD-RWs to test music file projects before you record the project permanently to a blank CD-R.

• You cannot create audio DVDs with

• Commercially available DVD players used in home theater systems may not support all available DVD formats. For a list of formats supported by your DVD player, see the documentation provided with your DVD player or contact the manufacturer.

• Commercially available BD players used in home theater systems may not support all available BD formats. For a list of formats supported by your BD player, see the documentation provided with your BD player or contact the manufacturer.

• See the Roxio website at

Roxio Creator

Roxio Creator.

www.sonic.com

and open a Creator project.

for additional information.

Using Multimedia 37

Page 38

Adjusting the Volume

NOTE: When the speakers are muted, you do not hear the CD or DVD playing.

Open the

Click and drag the bar in the down to increase or decrease the volume.

For more information on volume control options, click Help in the Volum e Control window.

Volume Control

window.

Volume Control

column and slide it up or

Adjusting the Picture

If an error message notifies you that the current resolution and color depth are using too much memory and preventing DVD playback, adjust the display properties.

If your computer is running Microsoft Windows Vista™ Operating System:

Click the Windows Vista Start button , click

Appearance and Personalization

click

Under

Personalization

Display Properties

The

Under

Resolution:

In the drop-down menu under

Click OK.

, click

click and drag the bar reduce the resolution setting.

Adjust Screen Resolution

window appears.

Colors:

, click

Control Panel

Medium (16 bit)

, and then

Enabling S/PDIF Digital Audio

If your computer has a DVD drive, you can enable digital audio for DVD playback.

Launch the

Insert a DVD into the DVD drive.

If the DVD begins playing, click the

Click the

38 Using Multimedia

Cyberlink PowerDVD

Settings

DVD

DVD Audio Setting

option.

application.

icon.

Stop

button.

Page 39

Click the arrows beside the through the options, and then select the

Click the return to the main menu screen.

Back

button once, and then click the

Speaker Configuration

SPDIF

option.

Back

setting to scroll

button again to

Enabling S/PDIF in the Windows Audio Driver

Double-click the speaker icon in the Windows notification area.

Click the

Click

Click OK.

Options

Advanced

S/PDIF Interface

menu and then click

Advanced Controls

Setting Up the Cyberlink (CL) Headphones

NOTE: The CL headphone feature is available only if your computer has a DVD drive.

If your computer has a DVD drive, you can enable digital audio for DVD playback.

Launch the

Insert a DVD into the DVD drive.

If the DVD begins playing, click the

Cyberlink PowerDVD

program.

Stop

button.

Click the

Click the arrows beside the through the options, and select the

Click the arrows beside the the options, and select the

Click the arrows beside the the most suitable option.

Click the return to the main menu screen.

Settings

DVD

DVD Audio Setting

Back

option.

Speaker Configuration

Audio listening mode

CL Headphone

Dynamic range compression

button once, and then click the

icon.

Headphones

option.

setting to scroll

option.

setting to scroll through

option to select

Back

button again to

Using Multimedia 39

Page 40

40 Using Multimedia

Page 41

Using the Optional Wireless Keyboard and Mouse

Your Dell™ XPS™ computer supports a special wireless (non-Bluetooth) keyboard and mouse which are optimized for use with your computer.

NOTE: The optional keyboard and mouse have special features which may not be

available on other devices that could be used with your computer.

1 optimized wireless keyboard 2 optimized wireless mouse

Using the Optional Wireless Keyboard and Mouse 41

Page 42

Media Control Keys

NOTE: The media control keys are capacitive buttons, and as such, may feel

different from other buttons when pressed.

The optional wireless keyboard has media control keys to aid you in quick control of volume and playback functions on your computer. These buttons light up when you press them.

In addition to the basic media control keys shown in "Using Multimedia" on page 31, the optional keyboard also incorporates the following keys.

Press to rewind within the current track/chapter.

Press once to go back to the start of the current playing track/chapter. Press multiple times to skip back to previous track/chapters.

Press to fast-forward within the current track/chapter.

Press once to skip forward one track/chapter. Press multiple times to skip forward multiple tracks/chapters.

Press to start or stop recording.

Press to change channels (increasing).

Press to change channels (decreasing).

42 Using the Optional Wireless Keyboard and Mouse

Page 43

Using the Touch Pad

The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch-pad buttons as you would use a mouse.

1 touch pad 2 touch-pad buttons

• To move the cursor, lightly slide your finger over the touch pad.

• To select an object, lightly tap once on the surface of the touch pad or use your thumb to press the left touch-pad button pad button to the left of the keyboard.

the alternate left touch-

1 alternate left touch-pad button

Using the Optional Wireless Keyboard and Mouse 43

Page 44

• To select and move (or drag) an object, position the cursor on the object and tap twice on the touch pad. On the second tap, leave your finger on the touch pad and move the selected object by sliding your finger over the surface.

• To double-click an object, position the cursor on the object and tap twice on the touch pad or use your thumb to press the left touch-pad button twice (the alternate left touch-pad button to the left of the keyboard can also be used).

Customizing the Touch Pad

You can use the Mouse Properties window to disable the touch pad or adjust its settings.

If your computer is running Microsoft Windows Vista™ Operating System:

Click the Windows Vista Start button , click Mouse Properties.

click Control Panel, and then

Re-Syncing Your Optional Wireless Mouse or Keyboard with Your Computer

If for any reason, you need to re-sync your optional (non-Bluetooth) wireless keyboard or mouse with your computer, follow these instructions:

Turn the computer on.

Turn on the keyboard or mouse.

44 Using the Optional Wireless Keyboard and Mouse

Page 45

1 computer sync button 2 keyboard sync button

3 keyboard power switch 4 mouse power button

5 mouse sync button

Press the sync button to the rear of your computer’s left speaker.

Press the sync button on the mouse or keyboard. The mouse or keyboard should now be paired with your computer. If you experience any problems, see "Troubleshooting" on page 51.

Using the Optional Wireless Keyboard and Mouse 45

Page 46

Key Combinations

<Fn> and up-arrow key Increases brightness on the integrated

display.

<Fn> and down-arrow key Decreases brightness on the integrated

display.

<Fn> and right-arrow key Toggles the display on and off without

changing the overall operating state.

To adjust keyboard operation, such as the character repeat rate, open the Control Panel, click Printers and Other Hardware, and click Keyboard. For information about the Control Panel, see the Windows Help and Support Center. To access the Help and Support Center, see "Windows Help and Support" on page 13.

46 Using the Optional Wireless Keyboard and Mouse

Page 47

Using the Display

Use the display power button on the lower-right of your display to turn off the display without affecting the operating state of your computer. See "Front View of the Computer" on page 15.

Adjusting Brightness

You can press the following keys to adjust display brightness:

• Press <Fn> and the up-arrow key to increase brightness on the integrated display only (not on an external monitor).

• Press <Fn> and the down-arrow key to decrease brightness on the integrated display only (not on an external monitor).

Making Images and Text Look Bigger or Sharper

NOTE: If you change the display resolution from the current settings, the image

may appear blurry or text may be hard to read if you change the resolution to one not supported by your computer and display. Before you change any of the display settings, make a note of the current settings so you can change back to the previous settings if you need to.

You can enhance the legibility of text and change the appearance of images on the screen by adjusting display resolution. As you increase resolution, items appear smaller on the screen. In contrast, lower resolution causes text and images to appear larger and can benefit people with vision impairments. To display a program at a specific resolution, both the video card and the display must support the program, and the necessary video drivers must be installed.

NOTE: Use only the Dell-installed video drivers, which are designed to offer the

best performance with your Dell-installed operating system.

If you choose a resolution or color palette that is higher than the display supports, the settings adjust automatically to the closest supported values.

To set the display resolution and refresh rate for your display, perform the steps.

Using the Display 47

Page 48

If your computer is running Windows Vista™:

Click the Windows Vista Start button , and click

Under

Appearance and Personalization

In the

Display Settings

the left/right to decrease/increase the screen resolution.

Click

How do I get the best display?

window, under

, click

Resolution

for further instructions.

Control Panel

Adjust screen resolution

, slide the slide bar to

48 Using the Display

Page 49

Cleaning Your Computer

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

Computer and Display

CAUTION: Before you clean your computer, disconnect the computer from the

electrical outlet. Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may contain flammable substances.

NOTICE: To avoid damaging the computer or display, do not spray cleaning solution

directly onto the display. Only use products specifically designed for cleaning displays, and follow the instructions that are included with the product.

NOTE: A soft, lint-free cloth has been provided for your computer in the binder that

came with the computer accessory kit.

• Moisten a soft, lint-free cloth with either water or a display cleaner, and wipe the display until it is clean.

• Moisten a soft, lint-free cloth with water and wipe the computer and keyboard. Do not allow water from the cloth to seep between the touch pad and the surrounding palm rest.

CDs and DVDs

CAUTION: Do not clean the disc drive. Any attempt to clean the disc drive itself

could result in damage to the drive.

If you notice problems, such as skipping, with the playback quality of your CDs or DVDs, try cleaning the discs.

Hold the disc by its outer edge. You can also touch the inside edge of the center hole.

NOTICE: To avoid damaging the surface, do not wipe in a circular motion around

the disc.

Cleaning Your Computer 49

Page 50

With a soft, lint-free cloth, gently wipe the bottom of the disc (the unlabeled side) in a straight line from the center to the outer edge of the disc.

For stubborn dirt, try using water or a diluted solution of water and mild soap. You can also purchase commercial products that clean discs and provide some protection from dust, fingerprints, and scratches. Cleaning products for CDs are also safe to use on DVDs.

Keyboard and Touch Pad

If your keyboard has a power button, turn it off.

Remove any installed batteries from the keyboard.

Use a can of compressed air to remove dust from between the keys on the keyboard.

CAUTION: Clean your touchpad with a soft cloth dampened with water. Do not

use liquid or aerosol cleaners, which may contain flammable substances.

Moisten a soft, lint-free cloth with water, and wipe it gently across the surface of the touch pad. Do not allow water from the cloth to seep between the touch pad and the surrounding palm rest or keyboard surface.

50 Cleaning Your Computer

Page 51

Troubleshooting

Solving Problems

Follow these tips when you troubleshoot your computer:

• If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed.

• If a peripheral device does not work, ensure that the device is properly connected.

• If an error message appears on the screen, write down the exact message. This message may help support personnel diagnose and fix the problem(s).

• If an error message occurs in a program, see the program’s documentation.

NOTE: The procedures in this document were written for the Windows default

view, so they may not apply if you set your Dell™ computer to the Windows Classic view.

Battery Problems

CAUTION: There is a danger of a new battery exploding if it is incorrectly

installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions.

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

ONTACT DELL — If you have to repeatedly reset time and date information after

turning on the computer, or if an incorrect time or date displays during start-up, contact Dell (see "Contacting Dell" on page 95).

Display Problems

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

Troubleshooting 51

Page 52

The screen is blank or difficult to read

ENSURE THAT THE DISPLAY IS TURNED ON — See "Front View of the Computer" on page 15.

EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by

testing it with another device, such as a lamp.

OTATE THE DISPLAY TO ELIMINATE SUNLIGHT GLARE AND POSSIBLE

INTERFERENCE

ADJUST THE WINDOWS DISPLAY SETTINGS —

Windows Vista:

Click

Start

Display Settings

Adjust

Resolution

→ Control Panel→ Hardware and Sound→ Personalization

and

Colors settings,

as needed.

→

Drive Problems

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

NSURE THAT MICROSOFT

Windows Vista™:

• Click the Windows Vista Start button and click

If the drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.

EST THE DRIVE —

• Insert another disk to eliminate the possibility that the original drive is defective.

• Insert bootable media and restart the computer.

CLEAN THE DRIVE OR DISK — See "" on page 49.

HECK ANY ACCESSIBLE CABLE CONNECTIONS

RUN THE HARDWARE TROUBLESHOOTER — See "Troubleshooting Software and

Hardware Problems in the Microsoft page 78.

UN THE DELL DIAGNOSTICS — See "Dell Diagnostics" on page 65.

WINDOWS® RECOGNIZES THE DRIVE —

Computer

Windows® Vista™ Operating Systems" on

52 Troubleshooting

Page 53

Optical drive problems

NOTE: High-speed optical drive vibration is normal and may cause noise, which

does not indicate a defect in the drive or the media.

NOTE: Because of different regions worldwide and different disc formats, not all

DVD titles work in all DVD drives.

DJUST THE WINDOWS VOLUME CONTROL —

• Click the speaker icon in the lower-right corner of your screen.

• Ensure that the volume is turned up by clicking the slidebar and dragging it up.

• Ensure that the sound is not muted by clicking any boxes that are checked.

CHECK THE SPEAKERS — See "Sound and Speaker Problems" on page 62.

Problems writing to an optical drive

CLOSE OTHER PROGRAMS — The optical drive must receive a steady stream of data during the writing process. If the stream is interrupted, an error occurs. Try closing all programs before you write to the optical drive.

URN OFF STANDBY MODE IN WINDOWS BEFORE WRITING TO A DISC — Search for

the keyword standby in Windows Help and Support for information on power management modes.

Hard drive problems

RUN CHECK DISK —

Windows Vista:

Click

Start

Right-click

Click

The

Local Disk C:

Properties→ Tools→

User Account Control

computer, click

and click

Continue

Computer

Check Now

window may appear. If you are an administrator on the

; otherwise, contact your administrator to continue the

desired action.

Follow the instructions on the screen.

E-Mail and Internet Problems

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

NOTE: Do not plug a telephone cable into the network adapter connector (see

"Back View of the Computer" on page 17).

Troubleshooting 53

Page 54

CHECK THE MICROSOFT® MAIL SECURITY SETTINGS — If you cannot open your e-mail attachments:

In Microsoft Mail, click

Click

Do not allow attachments to be saved or opened that could potentially be a

Block images and other external content in HTML e-mail

virus

Tools→

Options→

Security

to remove the

checkmark, as needed.

ENSURE THAT YOU ARE CONNECTED TO THE INTERNET — Ensure that you have subscribed to an Internet provider. With the Microsoft Mail e-mail program open, click File. If Work Offline has a checkmark next to it, click the checkmark to remove it and connect to the Internet. For help, contact your Internet service provider.

Error Messages

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

If the error message is not listed, see the documentation for the operating system or the program that was running when the message appeared.

A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS: \ / : * ? “ < > | — Do not use these characters in filenames.

REQUIRED .DLL FILE WAS NOT FOUND — The program that you are trying to open

is missing an essential file. To remove and then reinstall the program:

Windows Vista:

Click

Start

→

Control Panel→ Programs→ Programs and Features

Select the program you want to remove.

Click

Uninstall

See the program documentation for installation instructions.

drive letter :\ IS NOT ACCESSIBLE. THE DEVICE IS NOT READY — The drive cannot read the disk. Insert a disk into the drive and try again.

NSERT BOOTABLE MEDIA — Insert a bootable floppy disk, CD, or DVD.

ON-SYSTEM DISK ERROR — Remove the floppy disk from the floppy drive and

restart your computer.

OT ENOUGH MEMORY OR RESOURCES. CLOSE SOME PROGRAMS AND TRY

AGAIN — Close all windows and open the program that you want to use. In some

cases, you may have to restart your computer to restore computer resources. If so, run the program that you want to use first.

PERATING SYSTEM NOT FOUND — Contact Dell (see "Contacting Dell" on

page 95).

54 Troubleshooting

Page 55

IEEE 1394 Device Problems

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

NOTE: Your computer supports only IEEE 1394a standard.

NSURE THAT THE CABLE FOR THE IEEE 1394 DEVICE IS PROPERLY INSERTED INTO

THE DEVICE AND INTO THE CONNECTOR ON THE COMPUTER

ENSURE THAT THE IEEE 1394 DEVICE IS ENABLED IN SYSTEM SETUP — See "System Setup Options" on page 70.

NSURE THAT THE IEEE 1394 DEVICE IS RECOGNIZED BY WINDOWS —

Windows Vista:

Click

Start

→

Click

Control Panel→ Hardware and Sound

Device Manager.

If your IEEE 1394 device is listed, Windows recognizes the device.

F YOU HAVE PROBLEMS WITH A DELL IEEE 1394 DEVICE — Contact Dell (see

"Contacting Dell" on page 95).

F YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY DELL —

Contact the IEEE 1394 device manufacturer.

Keyboard Problems

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

Wireless Keyboard

CHECK THE WIRELESS CONNECTION BETWEEN THE KEYBOARD AND YOUR

COMPUTER —

• Ensure that the keyboard is paired with your computer.

Optional Wireless Mouse or Keyboard with Your Computer

See "Re-Syncing Your

" on page 44

• Verify that the keyboard is turned on, if applicable. Some wireless keyboards have a power button. If the keyboard has a power indicator, check the indicator.

• Ensure that the keyboard battery has not run low, if applicable. If the keyboard has a battery indicator, check the indicator.

• Restart the computer.

Troubleshooting 55

Page 56

USB Keyboard

CHECK THE KEYBOARD CABLE —

• Ensure that the keyboard cable is firmly connected to the computer.

• Shut down the computer, reconnect the keyboard cable as shown on the setup diagram for your computer, and then restart the computer.

• Ensure that the cable is not damaged or frayed and check cable connectors for bent or broken pins. Straighten any bent pins.

• Remove any keyboard extension cables and connect the keyboard directly to the computer.

Any Keyboard

TEST THE KEYBOARD — Connect or pair a properly working keyboard to the computer, then try using the keyboard. See "Re-Syncing Your Optional Wireless Mouse or Keyboard with Your Computer" on page 44.

UN THE HARDWARE TROUBLESHOOTER — See "Troubleshooting Software and

Hardware Problems in the Microsoft

Windows® Vista™ Operating Systems" on

page 78.

EE YOUR KEYBOARD DOCUMENTATION — If your keyboard has documentation, see

if it has special troubleshooting suggestions or recommendations.

Lockups and Software Problems

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

The computer does not start up

ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO

THE ELECTRICAL OUTLET

The computer stops responding

NOTICE: You may lose data if you are unable to perform an operating system

shutdown.

URN THE COMPUTER OFF — If you are unable to get a response by pressing a key on

your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds (until the computer turns off), and then restart your computer.

56 Troubleshooting

Page 57

A program stops responding

END THE PROGRAM —

Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager.

Click the

Click to select the program that is no longer responding.

Click

Applications

End Task

tab.

A program crashes repeatedly

NOTE: Most software includes installation instructions in its documentation or on a

floppy disk, CD, or DVD.

HECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then reinstall

the program.

A program is designed for an earlier Windows operating system

RUN THE PROGRAM COMPATIBILITY WIZARD —

Windows Vista:

The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista operating system environments.

Click

Start

→

Control Panel→ Programs→ Use an older program with this

version of Windows.

In the welcome screen, click

Follow the instructions on the screen.

A solid blue screen appears

TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds (until the computer turns off), and then restart your computer.

Memory Problems

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

F YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE —

• Save and close any open files and exit any open programs you are not using to see if that resolves the problem.

• See the software documentation for minimum memory requirements. If necessary, install additional memory (see

• Run the Dell Diagnostics (see

"Contacting Dell

"Dell Diagnostics

IF YOU EXPERIENCE OTHER MEMORY PROBLEMS —

• Ensure that the memory you are using is supported by your computer. For more information about the type of memory supported by your computer, see

"Specifications

• Run the Dell Diagnostics (see

" on page 83.

"Dell Diagnostics

" on page 95).

" on page 65).

Mouse Problems

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

Wireless Mouse

CHECK THE WIRELESS CONNECTION BETWEEN THE MOUSE AND YOUR

COMPUTER —

• Ensure that the mouse is paired with your computer.

Wireless Mouse or Keyboard with Your Computer

• Verify that the mouse is turned on.

Some mice include a power indicator.

• Ensure that the mouse battery has not run low.

indicator.

58 Troubleshooting

See "Re-Syncing Your Optional

" on page 44

Some mice include a battery-charge

Page 59

• Restart your computer.

• See your mouse documentation.

TO VERIFY THAT THE PROBLEM IS WITH THE MOUSE, CHECK THE TOUCH PAD —

Turn off the mouse.

At the Windows desktop, use the touch pad to move the cursor around, select an icon, and open it.

If the touch pad operates correctly, the mouse may be defective.

USB Mouse

CHECK THE MOUSE CABLE —

• Ensure that neither the cable or the cable connectors are visibly damaged.

• Remove any mouse extension cables, and connect the mouse directly to the computer.

• Verify that the mouse cable is connected as shown on the setup diagram for your computer.

RESTART THE COMPUTER —

Simultaneously press <Ctrl><Esc> to display the

Press <u>,

, and then press <Enter>.

Off

After the computer turns off, reconnect the mouse cable as shown on the setup

press the up- and down-arrow keys

Start

menu.

to highlight

Shut down

Tu r n

diagram.

Turn on the computer.

TO VERIFY THAT THE PROBLEM IS WITH THE MOUSE, CHECK THE TOUCH PAD —

Shut down the computer.

Disconnect the mouse.

Turn on the computer.

At the Windows desktop, use the touch pad to move the cursor around, select an icon, and open it.

If the touch pad operates correctly, the mouse may be defective.

Any Mouse

TEST THE MOUSE — Connect a properly working mouse to the computer, then try using the mouse.

Troubleshooting 59

Page 60

CHECK THE MOUSE SETTINGS —

Windows Vista:

Click

Start

→ Control Panel→ Hardware and Sound→ Mouse

Adjust the settings as needed.

REINSTALL THE MOUSE DRIVER — See

UN THE HARDWARE TROUBLESHOOTER — See "Troubleshooting Software and

Hardware Problems in the Microsoft

(see

"Drivers" on page 75).

Windows® Vista™ Operating Systems" on

page 78.

Network Problems

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

HECK THE NETWORK CABLE CONNECTOR — Ensure that the network cable is firmly

inserted into the network connector on the back of the computer and the network jack.

HECK THE NETWORK LIGHTS ON THE BACK OF THE COMPUTER — If the link

integrity light is off (see "Controls and Lights" on page 87), no network communication is occurring. Replace the network cable.

ESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN

CHECK YOUR NETWORK SETTINGS — Contact your network administrator or the

person who set up your network to verify that your network settings are correct and that the network is functioning.

UN THE HARDWARE TROUBLESHOOTER — See "Troubleshooting Software and

Hardware Problems in the Microsoft page 78.

Windows® Vista™ Operating Systems" on

Power Problems

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

F THE POWER LIGHT IS BLUE AND THE COMPUTER IS NOT RESPONDING —

Contact Dell, see "Contacting Dell" on page 95.

F THE POWER LIGHT IS BLINKING BLUE — The computer is in standby mode. Press

a key on the keyboard, move the mouse, or press the power button to resume normal operation.

60 Troubleshooting

Page 61

IF THE POWER LIGHT IS OFF — The computer is either turned off or is not receiving power.

• Reseat the power cable in the power connector on the back of the computer and the electrical outlet.

• Bypass power strips, power extension cables, and other power protection devices to verify that the computer turns on properly.

• Ensure that any power strips being used are plugged into an electrical outlet and are turned on.

• Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

• Contact Dell, (see

"Contacting Dell

" on page 95).

IF THE POWER LIGHT IS AMBER — Contact Dell, see "Contacting Dell" on page 95.

LIMINATE INTERFERENCE — Some possible causes of interference are:

• Power, keyboard, and mouse extension cables.

• Too many devices connected to the same power strip.

• Multiple power strips connected to the same electrical outlet.

Printer Problems

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

NOTE: If you need technical assistance for your printer, contact the printer’s

manufacturer.

HECK THE PRINTER DOCUMENTATION — See the printer documentation for setup

and troubleshooting information.

NSURE THAT THE PRINTER IS TURNED ON

CHECK THE PRINTER CABLE CONNECTIONS —

• See the printer documentation for cable connection information.

• Ensure that the printer cables are securely connected to the printer and the computer.

TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

ERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS —

Windows Vista:

Click

Start

→ Control Panel→ Hardware and Sound→ Printer

If the printer is listed, right-click the printer icon.

Troubleshooting 61

Page 62

Click

Properties

Adjust the settings, as needed.

and click

Ports

REINSTALL THE PRINTER DRIVER — See the printer documentation for information on reinstalling the printer driver.

Scanner Problems

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

NOTE: If you need technical assistance for your scanner, contact the scanner’s

manufacturer.

HECK THE SCANNER DOCUMENTATION — See the scanner documentation for setup

and troubleshooting information.

NLOCK THE SCANNER — Ensure that your scanner is unlocked (if the scanner has a

locking tab or button).

ESTART THE COMPUTER AND TRY THE SCANNER AGAIN

CHECK THE CABLE CONNECTIONS —

• See the scanner documentation for information on cable connections.

• Ensure that the scanner cables are securely connected to the scanner and the computer.

VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS —

Windows Vista:

Click

Start

→ Control Panel→ Hardware and Sound→ Scanners and Cameras

If the scanner is listed, Windows recognizes the scanner.

REINSTALL THE SCANNER DRIVER — See the scanner documentation for instructions.

Sound and Speaker Problems

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

No sound from integrated speakers

ADJUST THE WINDOWS VOLUME CONTROL — Double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. Adjust the volume, bass, or treble controls to eliminate distortion.

EINSTALL THE AUDIO DRIVER — See "Reinstalling Drivers and Utilities" on page 76.

62 Troubleshooting

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DISCONNECT HEADPHONES FROM THE HEADPHONE CONNECTOR — Sound from the speakers is automatically disabled when headphones are connected to the computer’s side-panel headphone connector.

No sound from external speakers

NOTE: The volume control in MP3 and other media players may override the

Windows volume setting. Always check to ensure that the volume on the media player(s) has not been turned down or off.

HECK THE SPEAKER CABLE CONNECTIONS — Ensure that the speakers are

connected as shown on the setup diagram supplied with the speakers.

NSURE THAT THE SPEAKERS ARE TURNED ON — See the setup diagram supplied

with the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to eliminate distortion.

DJUST THE WINDOWS VOLUME CONTROL — Click or double-click the speaker icon

in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.

ISCONNECT HEADPHONES FROM THE HEADPHONE CONNECTOR — Sound from the

speakers is automatically disabled when headphones are connected to the computer’s side-panel headphone connector.

EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by

testing it with another device, such as a lamp.

LIMINATE POSSIBLE INTERFERENCE — Turn off nearby fans, fluorescent lights, or

halogen lamps to check for interference.

UN THE SPEAKER DIAGNOSTICS — See "Dell Diagnostics" on page 65.

EINSTALL THE AUDIO DRIVER — See "Drivers" on page 75

RUN THE HARDWARE TROUBLESHOOTER — See "Troubleshooting Software and Hardware Problems in the Microsoft

Windows® Vista™ Operating Systems" on

page 78.

No sound from headphones

CHECK THE HEADPHONE CABLE CONNECTION — Ensure that the headphone cable is securely inserted into the headphone connector (see "Front View of the Computer" on page 15).

DJUST THE WINDOWS VOLUME CONTROL — Click or double-click the speaker icon

in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.

Troubleshooting 63

Page 64

Touch Pad Problems

CHECK THE TOUCH PAD SETTINGS —

Click

Start

Try adjusting the settings.

TO VERIFY THAT THE PROBLEM IS WITH THE TOUCH PAD, CHECK THE MOUSE —

See "Mouse Problems" on page 58.

EINSTALL THE TOUCH PAD DRIVER — See "Reinstalling Drivers and Utilities" on

page 76.

→

Control Panel→

Printers and Other Hardware→

Mouse

64 Troubleshooting

Page 65

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in Lockups and Software Problems (see "Lockups and Software Problems" on page 56) and run the Dell Diagnostics before you contact Dell for technical assistance.

It is recommended that you print these procedures before you begin, if working from the electronic version of the document.

NOTICE: The Dell Diagnostics works only on Dell™ computers.

See "System Setup" on page 69 on page to review your computer’s configuration information, and ensure that the device that you want to test displays in the system setup program and is active.

Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media.

Starting the Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a screen image, see "Contacting Dell" on

page 95.

Ensure that the computer is connected to an electrical outlet that is known to be working properly.

Turn on (or restart) your computer.

Dell Diagnostics 65

Page 66

When the DELL™ logo appears, press <F12> immediately. Select

Diagnostics

from the boot menu and press <Enter>.

NOTE: If you wait too long and the operating system logo appears, continue to

wait until you see the Microsoft computer and try again.

NOTE: If you see a message stating that no diagnostics utility partition has

been found, run the Dell Diagnostics from the Drivers and Utilities media.

Press any key to start the Dell Diagnostics from the diagnostics utility

Windows® desktop; then, shut down your

partition on your hard drive.

Starting the Dell Diagnostics From the Drivers and Utilities Media

Insert the

Shut down and restart the computer.

When the DELL logo appears, press <F12> immediately.

When the boot device list appears, highlight <Enter>.

Select the press <Enter>.

Ty p e 1 to start the CD menu and press <Enter> to proceed.

Select multiple versions are listed, select the version appropriate for your computer.

When the Dell Diagnostics to run.

Drivers and Utilities

NOTE: If you wait too long and the operating system logo appears, continue

to wait until you see the Microsoft computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the

next start-up, the computer boots according to the devices specified in the system setup program.

Boot from CD-ROM

Run the 32 Bit Dell Diagnostics

media

Windows® desktop; then, shut down your

CD/DVD/CD-RW

option from the menu that appears and

from the numbered list. If

Main Menu

appears, select the test you want

and press

66 Dell Diagnostics

Page 67

Dell Diagnostics Main Menu

After the Dell Diagnostics loads and the the button for the option you want.

NOTE: It is recommended that you select Test System to run a complete test on

your computer.

Option Function

Test Memory Run the stand-alone memory test Test System Run System Diagnostics Exit Exit the Diagnostics

After you have selected the

Test System

following menu appears:

NOTE: It is recommended that you select Extended Test from the menu below to

run a more thorough check of devices in the computer.

Option Function

Express Test Performs a quick test of devices in the

system. This typically can take 10 to 20 minutes.

Extended Test Performs a thorough check of devices in

the system. This typically can take an hour or more.

Custom Test Use to test a specific device or

customize the tests to be run.

Symptom Tree This option allows you to select tests

based on a symptom of the problem you are having. This option lists the most common symptoms.

Main Menu

screen appears, click

option from the main menu, the

Dell Diagnostics 67

Page 68

If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and see "Contacting Dell" on page 95.

NOTE: The Service Tag for your computer is located at the top of each test

screen. If you contact Dell, technical support will ask for your Service Tag.

If you run a test from the

Custom Test or Symptom Tree

option, click the

applicable tab described in the following table for more information.

Tab Function

Results Displays the results of the test and any

error conditions encountered.

Errors Displays error conditions encountered,

error codes, and the problem description.

Help Describes the test and may indicate

requirements for running the test.

Configuration Displays your hardware configuration

for the selected device. The Dell Diagnostics obtains

configuration information for all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer.

Parameters Allows you to customize the test by

changing the test settings.

When the tests are complete, close the test screen to return to the

screen. To exit the Dell Diagnostics and restart the computer, close

the

Main Menu

Remove the

screen.

Drivers and Utilities media

(if applicable).

68 Dell Diagnostics

Main

Page 69

System Setup

Overview

Use System Setup as follows:

• To change the system configuration information after you add, change, or remove any hardware in your computer

• To set or change a user-selectable option such as the user password

• To read the current amount of memory or set the type of hard drive installed

Before you use System Setup, it is recommended that you write down the System Setup screen information for future reference.

NOTICE: Unless you are an expert computer user, do not change the settings for

this program. Certain changes can make your computer work incorrectly.

Entering System Setup

Turn on (or restart) your computer.

When the blue DELL™ logo is displayed, you must watch for the F2 prompt to appear.

Once the F2 prompt appears, press <F2> immediately.

NOTE: The F2 prompt indicates that the keyboard has initialized. This prompt can

appear very quickly, so you must watch for it to display, and then press <F2>. If you press <F2> before you are prompted, this keystroke will be lost.

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft your computer and try again.

Windows® desktop. Then, shut down

System Setup Screen

The System Setup screen displays current or changeable configuration information for your computer. Information on the screen is divided into three areas: the menu, the main window, the Help and key functions field.

System Setup 69

Page 70

Options List — The tabbed options contain features that define the configuration of your computer, including installed hardware, power conservation, and security features.

Option Field — This field contains information about each option. In this field you can view your current settings and make changes to your settings. Use the right- and left-arrow keys to highlight an option. Press <Enter> to make that selection active.

Help — This field provides context sensitive help based on the options selected. Key Functions — This field lists keys and their functions within the active System Setup field.

System Setup Options

NOTE: Depending on your computer and installed devices, the items listed in this

section may not appear, or may not appear exactly as listed.

Main

System Date Displays the system date. System Time Displays the system time. SATA0, SATA1 Displays the currently installed drives, vendor, and size (hard

drives only).

HDD S.M.A.R.T. capability

(Disabled default)

System Info Displays BIOS Info, System Info, and the Service Tag

Memory Info Displays Installed Memory, Usable Memory, Memory Speed,

Enables/disables integrated drive errors to be reported during system startup.

NOTE: The system name listed in the BIOS may not appear

exactly as the name that appears on the computer or in the computer’s documentation.

Memory Channel Mode, and Memory Technology.

70 System Setup

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Advanced

CPU Type Displays the Type of Processor installed in the system. CPU Speed Displays CPU Speed. Cache L1, L2 Displays the amount of Cache RAM available. Integrated

peripherals (enabled

Displays information about Serial ATA Configurations, and enables/disables Serial ATA Configuration, HD Audio, Onboard LAN and Onboard LAN Boot ROM.

default) PnP/PCI

Permits selection of a primary graphics controller.

Configurations (PEG/IGD

default) CPU

Configuration (Enabled

Enables/disables Intel SpeedStep Enabled is selected, CPU speed is controlled by the OS.

When disabled, the default CPU speed is used.

technology. When

default) USB

Enables/disables the USB controller.

Configuration (Enabled

default)

Power Management

ACPI Suspend Type

(S3 default)

Remote Wakeup (Off default)

Auto Power On (disabled

default)

Sets the computer’s suspend mode. The options are S1, a suspend state in which the computer is running in a lowpower mode, and S3, a suspend state in which the power is reduced or turned off for many components, however, system memory remains active.

This option allows the system to power up when a network interface controller receives a wake up signal.

Enables/disables the Auto Power On function.

System Setup 71

Page 72

Auto Power On Date

(Every Day default)

Auto Power On Time

(00:00:00 default)

AC Recovery (Power Off default)

BOOT

Boot Device Priority Hard Disk Boot Priority CD/DVD Boot Priority Other Boot Priority

Boot Settings Configuration

Sets the computer to automatically turn on. Every Day turns the computer on every day at the time set in Auto Power Time. 1-31 allows you to select a specific day of the month.

NOTE: This feature does not work if you turn off your computer

using the switch on a power strip or surge protector or if Auto Power On is set to disabled.

Sets time to automatically turn on the computer.

Time is kept in the standard 24-hour format (hours:minutes:seconds). Change the startup time by pressing the right- or left-arrow key to increase or decrease the numbers, or type numbers in both the date and time fields.

NOTE: This feature does not work if you turn off your computer

using the switch on a power strip or surge protector or if Auto Power On is set to disabled.

Determines how the system responds when AC power is reapplied after a power loss. Power Off commands the system to stay off when the power is re-applied. You must press the front-panel power button before the system turns on. Power On commands the system to turn on when the power is reapplied. Last State commands the system to return to the last power state the system was in just before it was turned off.

Displays the boot device properties for all the bootable devices present on the system. It offers options for setting Boot

Device Priority, Hard Disk Boot Priority, Priority, Boot Setting Configurations, and Security.

Enables/disables Fast Boot and Numlock Key.

CD/DVD Boot

72 System Setup

Page 73

Exit

Exit options Provides options to Save Changes & Exit,

and Exit, Load Optimal Defaults or Discard Changes.

Discard Changes

Boot Sequence

This feature allows you to change the Boot Device Property for devices.

Option Settings

•

Hard Disk —

•

Removable

such as a USB key.

•

CD/DVD

Changing the Boot Sequence for the Current Boot

You can use this feature, for example, to restart your computer to a USB device, such as a floppy drive, memory key, or optical drive.

If you are booting to a USB device, connect the USB device to a USB connector.

Turn on (or restart) your computer.

When corner of the screen, press <F12>.

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop, then shut down your computer and try again.

The computer attempts to boot from the hard drive.

— The computer attempts to boot from a removable device,

— The computer attempts to boot from the disc drive.

F2 = Setup, F12 = Boot Menu

appears in the upper-right

The

Boot Menu

Use the arrow keys to select the appropriate device (for the current boot only).

NOTE: To boot to a USB device, the device must be bootable. To ensure that a

device is bootable, check the device documentation.

appears, listing all available boot devices.

System Setup 73

Page 74

Changing the Boot Sequence for Future Boots

Enter System Setup (see "Entering System Setup" on page 69).

Press the left- and right-arrow keys to highlight the Boot tab.

Press the up- and down-arrow keys to highlight the appropriate Boot Device Property, then press <Enter>.

Press the up- and down-arrow keys to highlight the item you want to change, and then press <Enter>.

Press the up- and down-arrow keys to select the boot device you want to change, and then press <Enter>.

Press <F10> and then press <Enter> to exit System Setup and resume the boot process.

74 System Setup

Page 75

Reinstalling Software

Drivers

What Is a Driver?

A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program.

A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes.

Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed.

NOTICE: The Drivers and Utilities media may contain drivers for operating systems

that are not on your computer. Ensure that you are installing software appropriate for your operating system.

Many drivers, such as the keyboard driver, come with your Microsoft Windows operating system. You may need to install drivers if you:

• Upgrade your operating system.

• Reinstall your operating system.

• Connect or install a new device.

Reinstalling Software 75

Page 76

Identifying Drivers

If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver.

If your computer is running Microsoft Windows Vista™:

Click the Windows Vista Start button , and right-click

Click

Properties→ Device Manager

NOTE: The User Account Control window may appear. If you are an

administrator on the computer, click Continue; otherwise, contact your administrator to continue.

Computer

Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on the device icon.

If an exclamation point is next to the device name, you may need to reinstall the driver or install a new driver (see "Reinstalling Drivers and Utilities" on page 76).

Reinstalling Drivers and Utilities

NOTICE: The Dell Support website at support.dell.com and your Drivers and

Utilities media provide approved drivers for Dell™ computers. If you install drivers

obtained from other sources, your computer might not work correctly.

Using Windows Device Driver Rollback

If a problem occurs on your computer after you install or update a driver, use Windows Device Driver Rollback to replace the driver with the previously installed version.

If your computer is running Windows Vista:

Click the Windows Vista Start button , and right-click

Click

Properties→ Device Manager

Computer

NOTE: The User Account Control window may appear. If you are an

administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager.

Right-click the device for which the new driver was installed and click

Properties

Click the

Drivers

tab→ Roll Back Driver

76 Reinstalling Software

Page 77

If Device Driver Rollback does not resolve the problem, then use System Restore (see "Restoring Your Operating System" on page 78) to return your computer to the operating state that existed before you installed the new driver.

With the Windows desktop displayed, insert the

Drivers and Utilities

media.

If this is your first time to use the

Drivers and Utilities

media, go to step 2.

If not, go to step 5.

When the

Drivers and Utilities

media installation program starts, follow

the prompts on the screen.

When the

Drivers and Utilities

When you see the Windows desktop, reinsert the

InstallShield Wizard Complete

media and click

Finish

window appears, remove the

to restart the computer.

Drivers and Utilities

media.

At the

Welcome Dell System Owner

NOTE: The Drivers and Utilities media displays drivers only for hardware that came

installed in your computer. If you installed additional hardware, the drivers for the new hardware might not be displayed by the Drivers and Utilities media. If those drivers are not displayed, exit the Drivers and Utilities program. For drivers information, see the documentation that came with the device.

A message stating that the

Drivers and Utilities

screen, click

media is detecting

hardware in your computer appears.

The drivers that are used by your computer are automatically displayed in the

My Drivers—The

components in your system

Click the driver that you want to reinstall and follow the instructions on

Drivers and Utilities

window.

media has identified these

the screen.

If a particular driver is not listed, then that driver is not required by your operating system.

Reinstalling Software 77

Page 78

Troubleshooting Software and Hardware

Problems in the Microsoft

Windows® Vista™

Operating Systems

If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.

To start the Hardware Troubleshooter:

Click the Windows Vista Start button , and click

Ty p e

hardware troubleshooter

<Enter> to start the search.

In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps.

in the search field and press

Help and Support.

Restoring Your Operating System

You can restore your

• System Restore returns your computer to an earlier operating state without affecting data files. Use System Restore as the first solution for restoring your operating system and preserving data files.

• Dell Factory Image Restore returns your hard drive to the operating state it was in when you purchased the computer. It permanently deletes all data on the hard drive and removes any programs installed after you received the computer. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem.

• If you received an it to restore your operating system. However, using the disc also deletes all data on the hard drive. Use the disc Restore did not resolve your operating system problem.

Windows Vista

Operating System

operating system in the following ways:

disc with your computer, you can use

Operating System

only

if System

Using Microsoft Windows System Restore

The Windows operating system provides a System Restore option which allows you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system

78 Reinstalling Software

Page 79

settings have left the computer in an undesirable operating state. Any changes that System Restore makes to your computer are completely reversible.

NOTICE: Make regular backups of your data files. System Restore does not

monitor your data files or recover them.

NOTE: The procedures in this document were written for the Windows default

view, so they may not apply if you set your Dell™ computer to the Windows Classic view.

Starting System Restore

NOTICE: Before you restore the computer to an earlier operating state, save and

close any open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.

If your computer is running Windows Vista:

Click

Start

In the Start Search box, type

NOTE: The User Account Control window may appear. If you are an

administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action.

Click

and follow the remaining prompts on the screen.

System Restore

and press <Enter>.

In the event that System Restore did not resolve the issue, you may undo the last system restore.

Undoing the Last System Restore

NOTICE: Before you undo the last system restore, save and close all open files and

exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.

If your computer is running Windows Vista:

Click

Start

In the Start Search box, type

Click

Undo my last restoration

System Restore

and click

Reinstalling Software 79

and press <Enter>.

Page 80

Using Dell™ Factory Image Restore

NOTICE: Using Dell Factory Image Restore permanently deletes all data on the

hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using these options. Use Factory Image Restore only if System Restore did not resolve your operating system problem.

NOTE: Dell Factory Image Restore may not be available in certain countries or on

certain computers.

Use Dell Factory Image Restore (in Windows Vista) only as the last method to restore your operating system. These options restore your hard drive to the operating state it was in when you purchased the computer. Any programs or files added since you received your computer—including data files—are permanently deleted from the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on. If possible, back up all data before using PC Restore or Factory Image Restore.

Windows Vista: Dell Factory Image Restore

Turn on the computer. When the Dell logo appears, press <F8> several times to access the Vista Advanced Boot Options Window.

Select

Repair Your Computer

The System Recovery Options window appears.

Select a keyboard layout and click

To access the recovery options, log on as a local user. To access the command prompt, type click

Click

Dell Factory Image Restore

administrator

in the User name field, then

NOTE: Depending upon your configuration, you may need to select Dell

Factory Tools, then Dell Factory Image Restore.

The Dell Factory Image Restore welcome screen appears.

Click

Next.

The Confirm Data Deletion screen appears.

NOTICE: If you do not want to proceed with Factory Image Restore, click Cancel.

80 Reinstalling Software

Page 81

Click the checkbox to confirm that you want to continue reformatting the hard drive and restoring the system software to the factory condition, then click

The restore process begins and may take five or more minutes to complete. A message appears when the operating system and factory-installed applications have been restored to factory condition.

Click

Finish

to reboot the system.

Using the Operating System Media

Before you Begin

If you are considering reinstalling the Windows operating system to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback. See "Using Windows Device Driver Rollback" on page 76. If Device Driver Rollback does not resolve the problem, then use System Restore to return your operating system to the operating state it was in before you installed the new device driver. See "Using Microsoft Restore" on page 78.

NOTICE: Before performing the installation, back up all data files on your primary

hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer.

To reinstall Windows, you need the following items:

•Dell™

•Dell

Operating System

Drivers and Utilities

media

Windows System

NOTE: The Drivers and Utilities

the assembly of the computer. Use the Drivers and Utilities required drivers. Depending on the region from which you ordered your computer, or whether you requested the media, the Drivers and Utilities System media may not ship with your computer.

Reinstalling Windows Vista

media

contains drivers that were installed during

media

to load any

and Operating

The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software.

Reinstalling Software 81

Page 82

NOTICE: The Drivers and Utilities media provides options for reinstalling Windows

Vista. The options can overwrite files and possibly affect programs that are installed on your hard drive. Therefore, do not reinstall Windows Vista unless a Dell technical support representative instructs you to do so.

Save and close any open files and exit any open programs.

Insert the

Click

Restart the computer.

Operating System

Exit

if the

Install Windows

disc.

message appears.

When the DELL logo appears, press <F12> immediately.

NOTE: If you wait too long and the operating system logo appears, continue

to wait until you see the Microsoft computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the

next start-up, the computer boots according to the devices specified in the system setup program.

When the boot device list appears, highlight

Windows® desktop; then, shut down your

CD/DVD

and press

<Enter>.

Press any key to

Follow the instructions on the screen to complete the installation.

Boot from CD-ROM

82 Reinstalling Software

Page 83

Specifications

NOTE: Offerings may vary by region. For more information regarding the

configuration of your computer, click Start → Help and Support and select the option to view information about your computer.

Processor

Microprocessor types Select Intel

Intel Intel

Cache at least 512K (dependent upon processor

choice)

System Information

Northbridge Intel G33

Southbridge ICH9DH

Data bus width 64 bits

Address bus width 32 bits

DMA channels eight

Interrupt levels 24

BIOS chip (NVRAM) 8 Mb

Memory speed 667/800 MHz

System bus frequency 800-, 1066-,or 1333-MHz data rate

(depending on your processor)

Core™ 2 Duo, Pentium® D, and Celeron® processors

Controller

Hard drive integrated serial ATA

Specifications 83

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Memory

Type 667-MHz and 800-MHz non-ECC DDR2

SDRAM

NOTE: Your computer does not support

registered, ECC, or buffered memory.

Memory connectors two

Memory capacities 1 GB, or 2 GB

Minimum memory 1 GB

Maximum memory 4 GB

BIOS address F0000h

Drives and Devices

Drives one 3.5-inch hard-drive,

one slim-line slot-load 5.25-inch disc drive

Available devices serial ATA hard drive, Media Card Reader,

USB memory devices, DVD and CD-RW combo drive, DVD+/- RW, Blu-Ray™

Ports and Connectors

External connectors:

IEEE 1394a

Network adapter

USB 2.0

Audio

side-panel: one 4-pin mini-connector back-panel: one 6-pin connector

RJ45 connector

two side-panel, and four back-panel connectors

two side-panel connectors for microphone/line-in and headphones/lineout; two back-panel connectors for S/PDIF digital audio out, and 2.0 audio out

84 Specifications

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Ports and Connectors (continued)

Additional connectors/components available with optional TV tuner

Video

Type Integrated Intel GMA 3100 or

LCD interface LVDS

With optional TV tuner card only: TV support

back-panel: TV-in connector, special 10-pin connector for optional TV input device optional TV input device: S-video, composite video, left audio, and right audio connectors; IR blaster

ATI Mobility Radeon™ HD 2400

dependent upon region:

NTSC/ATSC:

NTSC supported in RF, S-video, and composite modes. ATSC supported in RF mode.

PAL/SECAM/DVB-T:

PAL/SECAM supported in RF, S-video, and composite modes. DVB-T supported in RF mode. or NTSC/ISDB-T: NTSC supported in RF, S-video, and composite modes. ISDB-T supported in RF mode.

Audio

Type integrated stereo High Definition Audio

codec

Stereo conversion 20-bit analog-to-digital; 24-bit digital-to-

analog

Speaker two 5W, 140Hz speakers

Power rating

Frequency response

stereo 5W per channel with Class D amplification

140 Hz to 18,000 Hz

Specifications 85

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Audio (continued)

Volume controls keyboard shortcuts, program menus, media

control buttons on front of display and optional optimized wireless keyboard

Communications

NIC Integrated network interface capable of

10/100/1000-Mbps communication:

• Green — A good connection exists between a 10-Mbps network and the computer.

• Orange — A good connection exists between a 100-Mbps network and the computer.

• Yellow — A good connection exists between a 1000-Mbps (1-Gb) network and the computer.

• Off — The computer is not detecting a physical connection to the network.

Wireless 802.11 a/b/g/n support

Bluetooth wireless technology

Display

Type (active-matrix TFT) WSXGA

Maximum resolution: 1680 x 1050 at 16.7 million colors

Brightness (maximum) 300 nits

Response time (typical) 5-ms

Contrast Ratio 1000:1

Operating angle 5° forward to 25° back

Viewing angles:

Horizontal

Vertical

80°

86 Specifications

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Display (continued)

Controls brightness can be controlled through

keyboard shortcuts if you are using the optional wireless keyboard optimized for use with your computer (see "Key Combinations" on page 46)

Controls and Lights

Power control push button

Power light blue light — low-illumination blue in sleep

state; solid blue for power-on state

amber light — indicates a boot failure

Display power light blue

Hard-drive access light blue

Media control buttons blue — light up when the user’s hand is

detected in the near vicinity

Link integrity light (on integrated network adapter and on front panel)

Activity light (on integrated network adapter)

back panel integrated network adapter: green light for 10-Mb operation; orange light for 100-Mb operation; yellow light for a 1000-Mb (1-Gb) operation

yellow blinking light when there is network activity

Power

Power supply:

Wattage

Heat dissipation

200 W

682 BTU/hr

NOTE: Heat dissipation is calculated based

upon the power supply wattage rating.

Vo lt ag e

Backup battery 3-V CR2032 lithium coin cell

90 - 264 V at 50/60 Hz

Specifications 87

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Physical

Approximate height

Approximate width

Approximate depth (without cords or stand)

Approximate depth with stand installed

Approximate weight (typical)

Environmental

Temperature:

Operating

Storage

Relative humidity 20% to 80% (noncondensing)

Maximum vibration:

Operating

Storage

Maximum shock:

Operating

Storage

Altitude:

Operating

Storage

15.9 inch (40.5 cm)

23.5 inch (59.7 cm)

3.3 inch (8.38 cm)

7.3 inch (18.5 cm)

28.2 lb (12.8 kg)

10° to 35°C (50° to 95°F)

–40° to 65°C (–40° to 149°F)

0.26 Grms random for 2 min in all operational orientations

2.2 Grms random for 15 min

Half-Sine Pulse: 40G for 2ms with a change in velocity of 20 in/s (51cm/s)

Half-Sine Pulse: 40G for 22ms with a change in velocity of 240 in/s (609 cm/s)

–15.2 to 3048 m (–50 to 10,000 ft)

–15.2 to 10,668 m (–50 to 35,000 ft)

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Getting Help

Obtaining Assistance

If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem:

See "Troubleshooting" on page 51 for information and procedures that pertain to the problem your computer is experiencing.

See "Dell Diagnostics" on page 65 for procedures on how to run Dell Diagnostics.

Fill out the "Diagnostics Checklist" on page 94.

Use Dell's extensive suite of online services available at Dell Support (

support.dell.com

procedures. See "Online Services" on page 90 for a more extensive list of Dell Support online.

If the preceding steps have not resolved the problem, see "Contacting Dell" on page 95.

NOTE: Call Dell Support from a telephone near or at the computer so that the

support staff can assist you with any necessary procedures.

NOTE: Dell's Express Service Code system may not be available in all countries.

When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.

For instructions on using Dell Support, see "Technical Support and Customer Service" on page 90.

) for help with installation and troubleshooting

NOTE: Some of the following services are not always available in all locations

outside the continental U.S. Call your local Dell representative for information on availability.

Getting Help 89

Page 90

Technical Support and Customer Service

Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers.

To contact Dell's support service, see "Before You Call" on page 93, and then see the contact information for your region or go to support.dell.com.

DellConnect

DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to support.dell.com and click DellConnect.

Online Services

You can learn about Dell products and services on the following websites:

www.dell.com

www.dell.com/ap

www.dell.com/jp

www.euro.dell.com

www.dell.com/la

www.dell.ca

You can access Dell Support through the following websites and e-mail addresses:

• Dell Support websites

support.dell.com

support.jp.dell.com

support.euro.dell.com

• Dell Support e-mail addresses

mobile_support@us.dell.com

support@us.dell.com

90 Getting Help

(Asian/Pacific countries only)

(Japan only)

(Europe only)

(Latin American and Caribbean countries)

(Canada only)

(Japan only)

(Europe only)

Page 91

la-techsupport@dell.com (Latin America and Caribbean countries only)

apsupport@dell.com

• Dell Marketing and Sales e-mail addresses

apmarketing@dell.com

sales_canada@dell.com (Canada only)

• Anonymous file transfer protocol (FTP)

ftp.dell.com

(Asian/Pacific countries only)

anonymous

, and use your e-mail address as your password.

AutoTech Service

Dell's automated support service—AutoTech—provides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computers.

When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions. For the telephone number to call for your region, see "Contacting Dell" on page 95.

Automated Order-Status Service

To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call for your region, see "Contacting Dell" on page 95.

Problems With Your Order

If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip handy when you call. For the telephone number to call for your region, see "Contacting Dell" on page 95.

Getting Help 91

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Product Information

If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see"Contacting Dell" on page 95.

Returning Items for Warranty Repair or Credit

Prepare all items being returned, whether for repair or credit, as follows:

Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on the outside of the box.

For the telephone number to call for your region, see "Contacting Dell" on page 95.

Include a copy of the invoice and a letter describing the reason for the return.

Include a copy of the Diagnostics Checklist (see "Diagnostics Checklist" on page 94), indicating the tests that you have run and any error messages reported by the Dell Diagnostics (see "Dell Diagnostics" on page 65).

Include any accessories that belong with the item(s) being returned (power cables, software floppy disks, guides, and so on) if the return is for credit.

Pack the equipment to be returned in the original (or equivalent) packing materials.

You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted.

Returns that are missing any of the preceding requirements will be refused at Dell’s receiving dock and returned to you.

92 Getting Help

Page 93

Before You Call

NOTE: Have your Express Service Code ready when you call. The code helps Dell’s

automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag (located on the back or bottom of your computer).

Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 94). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself. Ensure that the computer documentation is available.

CAUTION: Before working inside your computer, follow the safety instructions in

your Product Information Guide.

Getting Help 93

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Diagnostics Checklist

Name:

Date:

Address:

Phone number:

Service Tag (bar code on the back or bottom of the computer):

Express Service Code:

Return Material Authorization Number (if provided by Dell support technician):

Operating system and version:

Devices:

Expansion cards:

Are you connected to a network? Yes No

Network, version, and network adapter:

Programs and versions:

See your operating system documentation to determine the contents of the system’s start-up files. If the computer is connected to a printer, print each file. Otherwise, record the contents of each file before calling Dell.

Error message, beep code, or diagnostic code:

Description of problem and troubleshooting procedures you performed:

94 Getting Help

Page 95

Contacting Dell

NOTE: If you do not have an active Internet connection, you can find contact

information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:

Visit

support.dell.com

Verify your country or region in the menu at the bottom of the page.

Click

4 Select the appropriate service or support link based on your need.

Choose the method of contacting Dell that is convenient for you.

Choose A Country/Region

on the left side of the page.

drop-down

Getting Help 95

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96 Getting Help

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Appendix

FCC Notice (U.S. Only)

FCC Class B

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction manual, may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference.

This device must accept any interference received, including interference that may cause undesired operation.

NOTICE: The FCC regulations provide that changes or modifications not expressly

approved by Dell Inc. could void your authority to operate this equipment.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference with radio or television reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:

• Reorient the receiving antenna.

• Relocate the system with respect to the receiver.

• Move the system away from the receiver.

• Plug the system into a different outlet so that the system and the receiver are on different branch circuits.

If necessary, consult a representative of Dell Inc. or an experienced radio/television technician for additional suggestions.

Appendix 97

Page 98

The following information is provided on the device or devices covered in this document in compliance with the FCC regulations:

Product name: Dell™ XPS One™ A2010

Model number: MTG

Company name: Dell Inc.

Worldwide Regulatory Compliance & Environmental Affairs

One Dell Way Round Rock, TX 78682 USA 512-338-4400

NOTE: For further regulatory information, see your Product Information Guide.

98 Appendix

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Glossary

Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer.

AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.

ACPI — advanced configuration and power interface — A power management specification that enables Microsoft in standby or hibernate mode to conserve the amount of electrical power allocated to each device attached to the computer.

AGP — accelerated graphics port — A dedicated graphics port that allows system memory to be used for video-related tasks. AGP delivers a smooth, true-color video image because of the faster interface between the video circuitry and the computer memory.

AHCI — Advanced Host Controller Interface — An interface for a SATA hard drive Host Controller which allows the storage driver to enable technologies such as Native Command Queuing (NCQ) and hot plug.

ALS — ambient light sensor — A feature that helps to control display brightness.

antivirus software — A program designed to identify, quarantine, and/or delete viruses

from your computer.

ASF — alert standards format — A standard to define a mechanism for reporting hardware and software alerts to a management console. ASF is designed to be platform- and operating system-independent.

Windows® operating systems to put a computer

battery life span — The length of time (years) during which a portable computer battery is able to be depleted and recharged.

battery operating time — The length of time (minutes or hours) that a portable computer battery powers the computer.

BIOS — basic input/output system — A program (or utility) that serves as an interface between the computer hardware and the operating system. Unless you understand what effect these settings have on the computer, do not change them. Also referred to as system setup.

Glossary 99

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bit — The smallest unit of data interpreted by your computer.

Blu-ray Disc™ (BD)— An optical storage technology offering storage capacity of up

to 50 GB, full 1080p video resolution (HDTV required), and as many as 7.1 channels of native, uncompressed surround sound.

Bluetooth

(9 m [29 feet]) networking devices that allows for enabled devices to automatically recognize each other.

boot sequence — Specifies the order of the devices from which the computer attempts to boot.

bootable media — A CD, DVD, or floppy disk that you can use to start your computer. In case your hard drive is damaged or your computer has a virus, ensure that you always have a bootable CD, DVD, or floppy disk available. Your Drivers and Utilities media is an example of bootable media.

bps — bits per second — The standard unit for measuring data transmission speed.

BTU — British thermal unit — A measurement of heat output.

bus — A communication pathway between the components in your computer.

bus speed — The speed, given in MHz, that indicates how fast a bus can transfer

information.

byte — The basic data unit used by your computer. A byte is usually equal to 8 bits.

wireless technology — A wireless technology standard for short-range

C — Celsius — A temperature measurement scale where 0° is the freezing point and 100° is the boiling point of water.

cache — A special high-speed storage mechanism which can be either a reserved section of main memory or an independent high-speed storage device. The cache enhances the efficiency of many processor operations.

L1 cache — Primary cache stored inside the processor.

L2 cache — Secondary cache which can either be external to the processor or

incorporated into the processor architecture.

carnet — An international customs document that facilitates temporary imports into foreign countries. Also known as a merchandise passport.

CD-R — CD recordable — A recordable version of a CD. Data can be recorded only once onto a CD-R. Once recorded, the data cannot be erased or written over.

CD-RW — CD rewritable — A rewritable version of a CD. Data can be written to a CD-RW disc, and then erased and written over (rewritten).

100 Glossary