Dell MRRVX User Manual

XPS 15 9500

Setup and Specifications

Regulatory Model: P91F
Regulatory Type: P91F001

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

© 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its

subsidiaries. Other trademarks may be trademarks of their respective owners.

Rev. A00

Contents

1 Set up your XPS 15 9500............................................................................................................... 4

2 Views of XPS 15 9500...................................................................................................................6

Left.......................................................................................................................................................................................... 6

Right........................................................................................................................................................................................ 6

Base......................................................................................................................................................................................... 7

Display..................................................................................................................................................................................... 8

Bottom.................................................................................................................................................................................... 9

3 Specifications of XPS 15 9500..................................................................................................... 10

Dimensions and weight........................................................................................................................................................10

Processor.............................................................................................................................................................................. 10

Chipset.................................................................................................................................................................................. 10

Operating system..................................................................................................................................................................11

Memory.................................................................................................................................................................................. 11

Internal slots...........................................................................................................................................................................11

External ports....................................................................................................................................................................... 12

Wireless module....................................................................................................................................................................12

Audio...................................................................................................................................................................................... 13

Storage.................................................................................................................................................................................. 13

Media-card reader................................................................................................................................................................13

Keyboard............................................................................................................................................................................... 14

Camera.................................................................................................................................................................................. 14

Touchpad.............................................................................................................................................................................. 15

Power adapter......................................................................................................................................................................15

Battery...................................................................................................................................................................................16

Display....................................................................................................................................................................................16

Fingerprint reader.................................................................................................................................................................17

GPU—Integrated................................................................................................................................................................. 17

Operating and storage environment..................................................................................................................................18

4 Dell low blue light display.............................................................................................................19

5 Keyboard shortcuts of XPS 15 9500.............................................................................................20

6 Getting help and contacting Dell..................................................................................................22

Contents 3

Set up your XPS 15 9500

NOTE: The images in this document may differ from your computer, depending on the computer configuration you

ordered.

1. Connect the power adapter to a power source and to the Thunderbolt 3 (USB Type-C) port with Power Delivery. Then press the
power button on your computer.

NOTE: You can charge your XPS 15 9500 by connecting the power adapter to one of the Thunderbolt 3 (USB Type-

C) ports that are located on the left side of your computer or to the USB 3.2 Gen 2 (Type-C) port located on the

right side of your computer.

1

NOTE: The battery may go into power-saving mode during shipment to conserve charge on the battery. Ensure that

the power adapter is connected to your computer when it is turned on for the first time.

2. Complete the operating system setup.

Table 1. Operating system setup

Operating system Setup instructions

Windows

Ubuntu

3. If Windows is installed on your computer, there are Dell apps with which you can get assistance and software updates.

NOTE: Dell apps are not available on Ubuntu.

4 Set up your XPS 15 9500

Follow the on-screen instructions to complete the setup. When setting up, it is recommended that you
connect to a secure network to download and install the latest Windows updates.

Follow the on-screen instructions to complete the setup. For more information about installing and
configuring Ubuntu, see the knowledge base articles SLN151664 and SLN151748 at www.dell.com/support.

Table 2. Dell apps

Dell app Description

My Dell

Access Dell applications, help articles, and other important information about your computer. My Dell also
notifies you about the warranty status, recommended accessories, and software updates for your
computer.

SupportAssist

Pro-actively checks the health of your computer’s hardware and software and troubleshoots issues with the
operating system. For more information about the app, see the SupportAssist documentation at

www.dell.com/support.

NOTE: To renew or upgrade your warranty in the SupportAssist app, click the warranty expiry

date.

Dell Update

Updates your computer with critical fixes and latest device drivers. For more information about the app, see
the knowledge base article SLN305843 at www.dell.com/support.

Dell Digital Delivery

Download software applications, which are purchased but not pre-installed on your computer. For more
information about the app, see the knowledge base article 153764 at www.dell.com/support.

Set up your XPS 15 9500 5

Views of XPS 15 9500

Left

1. Security-cable slot (wedge-shaped)

Connect a security cable to prevent unauthorized movement of your computer.

2. Thunderbolt 3 (USB Type-C) port with Power Delivery (2)

Supports USB 3.2 Gen 2, DisplayPort 1.2, Thunderbolt 3 and also enables you to connect to an external display using a display adapter.
Provides data transfer rates up to 10 Gbps for USB 3.2 Gen 2 and up to 40 Gbps for Thunderbolt 3. Supports Power Delivery that
enables two-way power supply between devices. Provides up to 5 V power output that enables faster charging.

NOTE: A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device.

2

Right

1. USB 3.2 Gen 2 (Type-C) port with DisplayPort

Connect peripherals such as external storage devices, printers, and external displays. Provides data transfer rate of up to 10 Gbps.

Supports DisplayPort 1.4 and also enables you to connect an external display using a display adapter.

NOTE: A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device.

2. SD-card slot

Reads from and writes to the SD card. The computer supports the following card types:

• Secure Digital (SD)

• Secure Digital High Capacity (SDHC)

• Secure Digital Extended Capacity (SDXC)

3. Headset port

Connect headphones or a headset (headphone and microphone combo).

6 Views of XPS 15 9500

Base

1.

Left speaker

Provides audio output.

2. Touchpad

Move your finger on the touchpad to move the mouse pointer. Tap to left-click and two finger tap to right-click.

3. Left-click area

Press to left-click.

4. Right-click area

Press to right-click.

5. Right speaker

Provides audio output.

6. Power button with fingerprint reader

Press to turn on the computer if it is turned off, in sleep state, or in hibernate state.

When the computer is turned on, press the power button to put the computer into sleep state; press and hold the power button for 10
seconds to force shut-down the computer.

Place your finger on the power button to log-in with the fingerprint reader.

NOTE:

You can customize power-button behavior in Windows. For more information, see

www.dell.com/support/manuals.

7. Microphones (2)

Provide digital sound input for audio recording, voice calls, and so on.

Me and My Dell

Views of XPS 15 9500

at

7

Display

1.

Infrared emitter

Emits infrared light, which enables the infrared camera to sense and track motion.

2. Ambient-light sensor

Detects the ambient light and automatically adjusts the keyboard backlight and display brightness.

3. RGB-infrared camera

This combined camera supports both infrared Windows Hello facial recognition and standard RGB imaging for photos and videos.

4. Camera-status light

Turns on when the camera is in use.

5. Infrared emitter

Emits infrared light, which enables the infrared camera to sense and track motion.

6. Battery-status light

Indicates the battery-charge status.

8

Views of XPS 15 9500

Bottom

1. Left woofer

Enhances low-frequency audio output.

2. Service Tag label

The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your
computer and access warranty information.

3. Right woofer

Enhances low-frequency audio output.

Views of XPS 15 9500

9

Specifications of XPS 15 9500

Dimensions and weight

The following table lists the height, width, depth, and weight of your XPS 15 9500.

Table 3. Dimensions and weight

Description Values

Height:

Front height

7.70 mm (0.30 in.)

3

Rear height

Width

Depth

Weight (maximum)

18 mm (0.71 in.)

344.40 mm (13.56 in.)

230.30 mm (9.07 in.)

2.05 kg (4.53 lb)

NOTE: The weight of your computer depends on the

configuration ordered and manufacturing variability.

Processor

The following table lists the details of the processors supported by your XPS 15 9500.

Table 4. Processor

Description Option one Option two Option three Option four

Processor type

Processor wattage

Processor core count

Processor thread count

10th Generation Intel
Core i5-10300H

45 W 45 W 45 W 45 W

4 6 8 8

8 12 16 16

10th Generation Intel
Core i7-10750H

10th Generation Intel
Core i7-10875H

10th Generation Intel Core
i9-10885H

Processor speed

Processor cache

Integrated graphics

Up to 4.50 GHz Up to 5 GHz Up to 5.10 GHz Up to 5.30 GHz

8 MB 12 MB 16 MB 16 MB

Intel UHD Graphics 630 Intel UHD Graphics 630 Intel UHD Graphics 630 Intel UHD Graphics 630

Chipset

The following table lists the details of the chipset supported by your XPS 15 9500.

Table 5. Chipset

Description Values

Chipset

10 Specifications of XPS 15 9500

Intel WM 490

Description Values

Processor

10th Generation Intel Core i5/i7/i9

DRAM bus width

Flash EPROM

PCIe bus

128 bit

32 MB

Up to PCIe Gen 3.0

Operating system

Your XPS 15 9500 supports the following operating systems:

• Windows 10 Home, 64-bit

• Windows 10 Pro, 64-bit

Memory

The following table lists the memory specifications of your XPS 15 9500.

Table 6. Memory specifications

Description Values

Memory slots

Memory type

Memory speed

Two-SODIMM slots

Dual-channel DDR4

2933 MHz

Maximum memory configuration

Minimum memory configuration

Memory size per slot

Memory configurations supported

64 GB

4 GB

4 GB, 8 GB, 16 GB, 32 GB, 64 GB

• 8 GB DDR4 at 2933 MHz (2 x 4 GB), dual channel

• 16 GB DDR4 at 2933 MHz (2 x 8 GB), dual channel

• 32 GB DDR4 at 2933 MHz (2 x 16 GB), dual channel

• 64 GB DDR4 at 2933 MHz (2 x 32 GB), dual channel

Internal slots

The following table lists the internal slots of your XPS 15 9500.

Table 7. Internal slots

Description Values

M.2

One M.2 2230/2280 slot for solid-state drive

NOTE: To learn more about the features of different

types of M.2 cards, see the knowledge base article

SLN301626 at www.dell.com/support.

Specifications of XPS 15 9500 11

External ports

The following table lists the external ports on your XPS 15 9500.

Table 8. External ports

Description Values

USB ports

• One USB 3.2 Gen 2 (Type-C) port with DisplayPort

• Two USB 3.2 Gen 2 (Thunderbolt 3) ports

NOTE: Connect the power adapter (USB Type-C) to only

one of the three USB Type-C ports.

Audio port

Video port

Media-card reader

Docking port

Power-adapter port

Security

One headset (headphone and microphone combo) port

• One USB 3.2 Gen 2 (Type-C) port with DisplayPort

• Two USB 3.2 Gen 2 (Thunderbolt 3) ports

NOTE: A USB Type-C to DisplayPort adapter (sold

separately) is required to connect a DisplayPort device.

One SD-card slot

Not supported

DC-IN through one of the three USB Type-C ports

Security-cable slot (wedge-shaped)

Wireless module

The following table lists the Wireless Local Area Network (WLAN) module specifications of your XPS 15 9500.

NOTE: The wireless module is integrated on the system board.

Table 9. Wireless module specifications

Description Option one Option two

Model number

Killer AX1650s Killer AX500s DBS

Transfer rate

Frequency bands supported

Wireless standards

Encryption

Bluetooth

12 Specifications of XPS 15 9500

Up to 2400 Mbps Up to 1774.50 Mbps

2.4 GHz/5 GHz 2.4 GHz/5 GHz

Wi-Fi 6 (WiFi 802.11ax) Wi-Fi 6 (WiFi 802.11ax)

• 64-bit/128-bit WEP

• AES-CCMP

• TKIP

Bluetooth 5 Bluetooth 5.2

• 64-bit/128-bit WEP

• AES-CCMP

• TKIP

Audio

The following table lists the audio specifications of your XPS 15 9500.

Table 10. Audio specifications

Description Values

Audio controller

Realtek ALC3281-CG

Stereo conversion

Internal audio interface

External audio interface

Number of speakers

Internal-speaker amplifier

External volume controls

Speaker output:

Average speaker output

Peak speaker output

Subwoofer output

Microphone

Storage

This section lists the storage options on your XPS 15 9500.

Your XPS 15 9500 supports one of the following storage options:

• One M.2 2230 solid-state drive

• One M.2 2280 solid-state drive

Supported

High Definition Audio (HDA)

Universal audio jack

Two

Supported

Keyboard shortcut controls

4 W

5 W

Supported

Digital-array microphones

Table 11. Storage specifications

Storage type Interface type Capacity

M.2 2230 solid-state drive PCIe NVMe Gen3 x4, up to 32 Gbps Up to 2 TB

M.2 2280 solid-state drive PCIe NVMe Gen3 x4, up to 32 Gbps Up to 2 TB

Media-card reader

The following table lists the media cards supported by your XPS 15 9500.

Table 12. Media-card reader specifications

Description Values

Media-card type

Media-cards supported

One SD-card slot

• Secure Digital (SD)

• Secure Digital High Capacity (SDHC)

• Secure Digital Extended Capacity (SDXC)

Specifications of XPS 15 9500 13

Description Values

NOTE: The maximum capacity supported by the media-card reader varies depending on the standard of the media card

installed in your computer.

Keyboard

The following table lists the keyboard specifications of your XPS 15 9500.

Table 13. Keyboard specifications

Description Values

Keyboard type

Backlit keyboard

Keyboard layout

Number of keys

Keyboard size

Keyboard shortcuts

Camera

The following table lists the camera specifications of your XPS 15 9500.

Table 14. Camera specifications

QWERTY

• United States and Canada: 79 keys

• United Kingdom: 80 keys

• Japan: 83 keys

X = 19.05 mm key pitch

Y = 18.05 mm key pitch

Some keys on your keyboard have two symbols on them. These
keys can be used to type alternate characters or to perform
secondary functions. To type the alternate character, press Shift
and the desired key. To perform secondary functions, press Fn and
the desired key.

NOTE: You can define the primary behavior of the

function keys (F1–F12) changing Function Key Behavior
in BIOS setup program.

For more information, see keyboard shortcuts Keyboard shortcuts.

Description Values

Number of cameras

Camera type

Camera location

Camera sensor type

Camera resolution:

Still image

Video

Infrared camera resolution:

Still image

Video

14 Specifications of XPS 15 9500

One

RGB IR HD camera

Front

CMOS-sensor technology

0.9 megapixel

1280 x 720 (HD) at 30 fps

0.20 megapixel

576 x 360 (VGA) at 30 fps

Description Values

Diagonal viewing angle:

Camera

78.3 degrees

Infrared camera

78.3 degrees

Touchpad

The following table lists the touchpad specifications of your XPS 15 9500.

Table 15. Touchpad specifications

Description Values

Touchpad resolution:

Horizontal

Vertical

Touchpad dimensions:

Horizontal

Vertical

Touchpad gestures For more information about touchpad gestures available on

4655

2731

150 mm (5.91 in.)

90 mm (3.54 in.)

Windows 10, see the Microsoft knowledge base article 4027871 at

support.microsoft.com.

Power adapter

The following table lists the power adapter specifications of your XPS 15 9500.

Table 16. Power adapter specifications

Description Option one Option two

Type

Input voltage

Input frequency

Input current (maximum)

Output current (continuous)

Rated output voltage

Temperature range:

Operating

90 W USB Type-C 130 W USB Type-C

100 VAC–240 VAC 100 VAC–240 VAC

50 Hz–60 Hz 50 Hz–60 Hz

1.50 A 1.8 A

• 4.5 A

• 3 A

• 3 A

• 3 A

• 20 VDC

• 15 VDC

• 9 VDC

• 5 VDC

0 °C to 40°C (32°F to 104°F) 0°C to 40°C (32 °F to 104°F)

• 6.5 A

• 1 A

• 20 VDC

• 5 VDC

Storage

-40°C to 70°C (-40°F to 158°F) -40°C to 70°C (-40°F to 158°F)

Specifications of XPS 15 9500 15

Battery

The following table lists the battery specifications of your XPS 15 9500.

Table 17. Battery specifications

Description Option one Option two

Battery type

56 WHr, 3-cell "smart" lithium-ion 86 WHr, 6-cell "smart" lithium-ion

Battery voltage

Battery weight (maximum)

Battery dimensions:

Height

Width

Depth

Temperature range:

Operating

Storage

Battery operating time Varies depending on operating conditions

Battery charging time (approximate)

11.40 VDC 11.40 VDC

0.26 kg (0.57 lb) 0.34 kg (0.75 lb)

77.70 mm (3.06 in.) 77.70 mm (3.06 in.)

295.20 mm (11.62 in.) 295.20 mm (11.62 in.)

7.56 mm (0.30 in.) 7.56 mm (0.30 in.)

0°C to 70°C (32°F to 158°F) 0°C to 70°C (32°F to 158°F)

–20°C to 65 °C (-4°F to 149°F) –20°C to 65 °C (-4°F to 149°F)

and can significantly reduce under certain
power-intensive conditions.

3 hours (when the computer is off).

NOTE: Control the charging time,

duration, start and end time, and so
on, using the Dell Power Manager
application. For more information
about the Dell Power Manager, see,

Me and My Dell

on www.dell.com/.

Varies depending on operating conditions
and can significantly reduce under certain
power-intensive conditions.

3 hours (when the computer is off).

NOTE: Control the charging time,

duration, start and end time, and so
on, using the Dell Power Manager
application. For more information
about the Dell Power Manager, see,

Me and My Dell

on www.dell.com/.

Battery life span (approximate) 300 discharge/charge cycles 300 discharge/charge cycles

Coin-cell battery

Not supported Not supported

Display

The following table lists the display specifications of your XPS 15 9500.

Table 18. Display specifications

Description Option one Option two

Display type

Display-panel technology

Display-panel dimensions (active area):

Height

Width

Diagonal

Display-panel native resolution

Full High Definition (FHD) Ultra High Definition (UHD+)

Wide viewing angle (WVA) Wide viewing angle (WVA)

336.38 mm (13.24 in.) 336.38 mm (13.24 in.)

210.24 mm (8.28 in.) 210.24 mm (8.28 in.)

396.24 mm (15.60 in.) 396.24 mm (15.60 in.)

1920 x 1200 3840 x 2400

16 Specifications of XPS 15 9500

Description Option one Option two

Luminance (typical)

500 nits 500 nits

Megapixels

Color gamut

Pixels Per Inch (PPI)

Contrast ratio (min.)

Response time (max.)

Refresh rate

Horizontal view angle

Vertical view angle

Pixel pitch

Power consumption (maximum)

Anti-glare vs glossy finish

Touch options

2.3 9.2

sRGB 100% AdobeRGB 100%

145 290

1650:1 1600:1

35 ms 35 ms

60 Hz 60 Hz

85 +/- degrees 85 +/- degrees

85 +/- degrees 85 +/- degrees

0.18 mm 0.09 mm

4.41 W 10.4 W

Anti-glare Anti-reflection

No Yes

Fingerprint reader

The following table lists the fingerprint-reader specifications of your XPS 15 9500.

NOTE: The fingerprint reader is located on the power button.

Table 19. Fingerprint reader specifications

Description Values

Fingerprint-reader sensor technology

Fingerprint-reader sensor resolution

Fingerprint-reader sensor pixel size

Capacitive

500 dpi

108 x 88

GPU—Integrated

The following table lists the specifications of the integrated Graphics Processing Unit (GPU) supported by your XPS 15 9500.

Table 20. GPU—Integrated

Controller External display support Memory size Processor

Intel UHD Graphics 630 • One USB 3.2 Gen 2 (Type-

C) port

• Two Thunderbolt 3 (USB
Type-C) ports with Power
Delivery

Shared system memory 10th Generation Intel Core

i5/i7/i9

Specifications of XPS 15 9500 17

Operating and storage environment

This table lists the operating and storage specifications of your XPS 15 9500.

Airborne contaminant level: G1 as defined by ISA-S71.04-1985

Table 21. Computer environment

Description Operating Storage

Temperature range

0°C to 35°C (32°F to 95°F) -40°C to 65°C (-40°F to 149°F)

Relative humidity (maximum)

Vibration (maximum)

Shock (maximum)

Altitude (maximum)

* Measured using a random vibration spectrum that simulates user environment.

† Measured using a 2 ms half-sine pulse when the hard drive is in use.

*

10% to 90% (noncondensing) 0% to 95% (noncondensing)

0.66 GRMS 1.30 GRMS

110 G† 160 G†

-15.2 m to 3048 m (-49.87 ft to 10000 ft) -15.2 m to 10668 m (-49.87 ft to 35000 ft)

18 Specifications of XPS 15 9500

Dell low blue light display

WARNING: Prolonged exposure to blue light from the display may lead to long-term effects such as eye strain, eye

fatigue, or damage to the eyes.

The ComfortView feature on Dell laptops and displays is designed to minimize blue light emitted from the display for better eye comfort.

To reduce the risk of eye strain after looking at the laptop's display for an extended period of time, it is recommended that you:

1. Set the laptop's display at a comfortable viewing distance between 20 inches and 28 inches (50 cm and 70 cm) from your eyes.

2. Blink frequently to moisten your eyes, or wet your eyes with water.

3. Take a break for 20 minutes every two hours.

4. Look away from your display, and gaze at a distant object at 20 ft (609.60 cm) away for at least 20 seconds during each break.

4

Dell low blue light display 19

5

Keyboard shortcuts of XPS 15 9500

NOTE: Keyboard characters may differ depending on the keyboard language configuration. Keys used for shortcuts

remain the same across all language configurations.

Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform secondary
functions. The symbol shown on the lower part of the key refers to the character that is typed out when the key is pressed. If you press
shift and the key, the symbol shown on the upper part of the key is typed out. For example, if you press 2, 2 is typed out; if you press
Shift + 2, @ is typed out.

The keys F1-F12 at the top row of the keyboard are function keys for multi-media control, as indicated by the icon at the bottom of the
key. Press the function key to invoke the task represented by the icon. For example, pressing F1 mutes the audio (refer to the table
below).

However, if the function keys F1-F12 are needed for specific software applications, multi-media functionality can be disabled by pressing
Fn + esc. Subsequently, multimedia control can be invoked by pressing Fn and the respective function key. For example, mute audio by
pressing Fn + F1.

NOTE: You can also define the primary behavior of the function keys (F1-F12) by changing Function Key Behavior in

BIOS setup program.

Table 22. List of keyboard shortcuts

Function key Redefined key (for multimedia control) Behavior

Mute audio

Decrease volume

Increase volume

Play/Pause

Toggle keyboard backlight

Decrease brightness

20 Keyboard shortcuts of XPS 15 9500

Increase brightness

Function key Redefined key (for multimedia control) Behavior

Switch to external display

Print screen

Home

End

The Fn key is also used with selected keys on the keyboard to invoke other secondary functions.

Table 23. List of keyboard shortcuts

Function key Behavior

Pause/Break

Toggle scroll lock

System request

Open application menu

Toggle Fn-key lock

Keyboard shortcuts of XPS 15 9500 21

Getting help and contacting Dell

Self-help resources

You can get information and help on Dell products and services using these self-help resources:

Table 24. Self-help resources

Self-help resources Resource location

Information about Dell products and services www.dell.com

My Dell

Tips

Contact Support In Windows search, type Contact Support, and press Enter.

Online help for operating system www.dell.com/support/windows

www.dell.com/support/linux

6

Troubleshooting information, user manuals, set up instructions,
product specifications, technical help blogs, drivers, software
updates, and so on.

Dell knowledge base articles for a variety of computer concerns

Learn and know the following information about your product:

• Product specifications

• Operating system

• Setting up and using your product

• Data backup

• Troubleshooting and diagnostics

• Factory and system restore

• BIOS information

www.dell.com/support

1. Go to www.dell.com/support.

2. On the menu bar at the top of the Support page, select
Support > Knowledge Base.

3. In the Search field on the Knowledge Base page, type the
keyword, topic, or model number , and then click or tap the
search icon to view the related articles.

See Me and My Dell at www.dell.com/support/manuals.

To locate the Me and My Dell relevant to your product, identify
your product through one of the following:

• Select Detect Product.

• Locate your product through the drop-down menu under View
Products.

• Enter the Service Tag number or Product ID in the search
bar.

Contacting Dell

To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell.

NOTE: Availability varies by country/region and product, and some services may not be available in your country/region.

NOTE: If you do not have an active Internet connection, you can find contact information about your purchase invoice,

packing slip, bill, or Dell product catalog.

22 Getting help and contacting Dell