Dell KVM 2162DS User Manual

Dell™ Remote Console Switch

Software User's Guide

Notes

NOTE: A NOTE indicates important information that helps you
make better use of your computer.

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Trademarks used in this text: Dell, the DE LL logo, and OpenManage are trademarks
of Dell Inc.; Intel P entium is a registered trademark of Intel Corporation in the U.S.
and other countries; Microsoft, Windows, and Windows Vista are either trademarks or
registered trademarks of Microsoft Corporation in the United States and/or other
countries; A vocent is a registered trademark of Avocent Corporation or its affiliates
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590-1 02 2-5 01 C
Remote Console Switch
July 20 12

Contents

Product Overview 7

Features and Benefits 7

System Components 9

Operating Features 10

Installation 15

Supplied with the Software 15

Supported Operating Syst ems 15

Powerful Customization Capabilities 7
Extensive Remote Console Switch Management 8
Authentication and Authorization 8

RCS Explorer Window 9
Video Viewer 9
Interoperability with Avocent® Products 10

Target Device Naming 11
Target Device Name Displays 11
Sorting 12
IPv4 and IPv6 Network Address Capabilities 12

Hardware Configuration Requirements 16

Supported Browsers 17

JRE Requirement s 17

Installing the Software 17

Uninstalling the Software 18

Starting the Software 19

Contentsxxx | xxx3

Configuring Switches and Target Devices 20

Web Interface Installation and Setup 22

Basic Software Operation 25

Viewing Your System in the Explorer 25

Customizing t he Window Display 27

Adding a Remot e Console Switch (Dell or Avocent ) 28

Accessing Your Remot e Console Switch 37

Launching the VNC or RDP Viewer 39

Changing Server and Switch Properties 39

General Properties 39
Server Network Properties 41
Switch Network Properties 41
Information Properties 42
Server Connections Properties 43
VNC Properties 44
RDP Properties 45
Accessing a Server via a Browser Window 47

Changing Server and Switch Options 47

Organizing Your System 52

Customizing t he Explorer Window 57

Contentsxxx | xxx4

General Options 47
Default Browser 48
Changing DirectDraw Support (Windows OS Only) 49
HTTP/HTTPS Options 50
VNC Options 50
RDP Options 51

Modifying Custom Field Names 53
Creating Folders 54
Assigning a Unit to a Site, Location, or Folder 55
Deleting and Renaming 56

Modifying the Selected View on Startup 58
Changing the Default Browser 58

Managing Your Local Databases 59

Saving a Database 59
Loading a Database 60
Exporting a Database 60

Using the Viewer 63

Accessing Servers f rom t he RCS Software 63

Interacting With the Server Being Viewed 65

Viewer Window Features 66
Adjusting the Viewer 68
Adjusting the Viewer Resolution 71
Adjusting the Video Quality 72
Minimizing Remote Video Session Discoloration 75
Improving Screen Background Color Display 76
Setting Mouse Scaling 77
Minimizing Mouse Trailing 78
Improving Mouse Performance 78
Reducing Mouse Cursor Flickering 79
Viewing Multiple Servers Using the Scan Mode 79
Scanning Your Servers 80
Thumbnail View Status Indicators 82
Navigating the Thumbnail Viewer 82
Using Macros to Send Keystrokes to the Server 83
Session Options - General Tab 85
Screen Capturing 86

Session Sharing O pt ions 87

Automatic Sharing 87
Exclusive Mode 90
Stealth Connection 91
Preemption Mode 93

Virtual Media 96

Sharing and Preemption 97
Launching Virtual Media 98
Mapping Virtual Media Drives 98

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Virtual Media Connection Status 100
Virtual Media Sessions 100

Appendix A: Updating RCS Software 105

Appendix B: Keyboard and Mouse 107

Appendix C: TCP Ports 111

Appendix D: Technical Support 113

Contentsxxx | xxx6

1

Product Overview

The Dell™ Remote Console Switch (RCS) software is a cross-platform
management application that allows you to view and control the switches and all
attached servers. The cross-platform design ensures compatibility with most
popular operating systems and hardware platforms. The RCS software provides
secure switch-based authentication, data transfers, and username/password
storage. Each switch handles authentication and access control individually for
more decentralized system control.

The RCS software utilizes Explorer-like navigation with an intuitive split-screen
interface, providing you with a single point of access for your entire system.
From here, you can manage your existing switches, install a new switch, or
launch a video session to a system server. Built-in groupings such as Servers,
Sites, and Folders provide an easy way to select the units to view. Powerful
search and sort capabilities allow you to easily find any unit.

Features and Benefits

The RCS software is designed for easy installation and operation. Auto-discovery
of managed switches enables you to install new units in minutes. Wizard-based
installation and online help simplify initial system configuration. The intuitive
graphical interface makes managing and updating switches simple and
straightforward.

Powerful Customization Capabilities

You can tailor the RCS software to fit your specific system needs. Take
advantage of built-in groups or create your own. Customize unit and field names

Product Overviewxxx | xxx7

and icons for maximum flexibility and convenience. Using names that are
meaningful to you makes it easy to quickly find any system unit.

Extensive Remote Console Switch Management

The RCS software allows you to add and manage multiple switches in one
system. Once a new switch is installed, you can configure switch parameters,
control and preempt user video sessions, and execute numerous control
functions, such as rebooting and upgrading your switch. The RCS software is
designed to be compatible with the Dell OpenManage™ IT Assistant Event
Viewer, allowing system administrators to consolidate system event reports. You
can enable Simple Network Management Protocol (SNMP) traps, configure
target devices, and manage user databases.

You can use the software to manage the following Dell switches:

• 4322DS

• 2162DS

• 1082DS

• 2161DS

• 2321DS

• 4161DS

• 2161DS-2

• 1081AD

• 2161AD

NOTE: For Dell 1081AD and 2161AD switches, the Dell Remote Access Key
(RAK) is required for the switches to be added/managed through the RCS.

Authentication and Authorization

The RCS software allows permissions for multiple Remote Console Switches to
be managed through a single interface rather than individually on each Remote
Console Switch. For increased security and efficiency, the Lightweight Directory

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Access Protocol (LDAP) feature eliminates the need to update access
permissions in individual Remote Console Switches by drawing permissions
from a single network-wide authentication source.

The Remote Console Switch can authenticate using the standard Active
Directory schema, or the Dell Extended Schema in order to maximize
compatibility with all of your Dell hardware.

NOTE: Dell 1081AD and 2161AD switches do not support LDAP.

System Components

The software contains the following major components.

RCS Explorer Window

The RCS Explorer window is the primary point of control for accessing the
software features and functionality. From the Explorer window, you can view the
switches and target devices defined in the local database. Built-in groupings such
as Appliances and Devices provide different ways to list units. You can create
custom groups of units by adding and naming folders. Other groupings are also
available, based on custom fields that you can assign to units.

From the Explorer Devices list, you can select a device from the list of target
devices and start a KVM session with the device. Starting a keyboard, video, and
mouse (KVM) session brings up a Video Viewer. From the Explorer Appliances
list, you can select a switch to configure.

Video Viewer

Users access and manage target devices through the Video Viewer. You can use
predefined macros and choose which macro group is displayed on the Video
Viewer Macros menu. You can open the Video Viewer to connect to target
devices on the Remote Console Switch. For more information, see "Using the
Viewer" on page 63.

Product Overviewxxx | xxx9

The Video Viewer also provides access to the Virtual Media window. You can
use the Virtual Media window to map a physical drive such as a disk, CD-ROM,
or DVD-ROM data drive, onto a target device so that the media device is
available to the target device even though it is not directly connected. For more
information on the Virtual Media window, see "Using the Viewer" on page 63.

Interoperability with Avocent® Products

The RCS software can be used to access some Avocent switches. You can also
manage those Avocent switches, allowing increased flexibility in the
management of systems.

In addition, the RCS software includes support for Avocent IQ modules,
expanding the range of server types that can be accessed/managed. The addition
of support for Avocent IQ modules means that the following connections are
now supported:

• PS/2 modules (Dell and Avocent modules available)

• USB modules, including Virtual Media and Smart Card/Common
Access Card (CAC) versions (Dell and Avocent modules available)

• VT100 Serial modules (Avocent modules available)

• True Serial modules (Dell and Avocent modules available)

• Sun modules (Avocent modules available)

• PS2M modules (Avocent modules available)

NOTE: Dell SIP modules are supported on directly connected Avocent
switches.

NOTE: Dell 1081AD and 2161AD switches do not support true serial
modules.

Operating Features

The RCS software features include target device naming, target device name
displays, sorting, and IPv4 and IPv6 network address capabilities. "Keyboard and

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Mouse" on page 107 lists the Explorer navigation shortcuts. Other components
also support full keyboard navigation in addition to mouse operations.

Target Device Naming

The software requires that each switch and target device have a unique name.
To minimize the need for operator intervention, the software uses the following
procedure to generate a unique name for a target device whose current name
conflicts with another name in the database.

During background operations (such as an automated operation that adds or
modifies a name or connection), if a name conflict occurs, the conflicting name
is automatically made unique. This is done by appending a tilde (~) followed by
an optional set of digits. The digits are added in cases where adding the tilde
alone does not make the name unique. The digits start with a value of one and
are incremented until a unique name is created.

During operations, if you or another user specifies a non-unique name, a
message informs the corresponding user that a unique name is required.

Target Device Name Displays

When a switch is added, the target device names retrieved from the switch are
stored in the software database. The operator can then rename the target device
in the Explorer. The new name is stored in the database and used in various
component screens. This new target device name is not communicated to the
switch.

Since the software is a decentralized management system, you can change the
name assigned to a target device on the switch at any time without updating
the software database. Each operator can customize a particular view of the list
of target devices being managed.

Since you can associate more than one name with a single target device - one on
the switch and one in the software - the software uses the following rules to
determine which name is used:

Product Overviewxxx | xxx11

• The Explorer only shows the target devices listed in its database, with
the name specified in the database. In other words, the Explorer does
not talk to the switch to obtain target device information.

• The Resync Wizard overwrites locally-defined target device names only
if the switch target device name has been changed from the default
value. Non-default target device names that are read from the switch
during a resynchronization override the locally-defined names.

Sorting

In certain displays, the software component displays a list of items with columns
of information about each item. If a column header contains an arrow, you can
sort the list by that column in ascending or descending order.

To sort a display by a column header, click the arrow in a column header. The
items in the list are sorted according to that column. An upward-pointing arrow
indicates the list is sorted by that column header in ascending order. A
downward-pointing arrow indicates the list is sorted by that column header in
descending order.

IPv4 and IPv6 Network Address Capabilities

The RCS software is compatible with systems using either of the currently
supported Internet Protocol Versions, IPv4 (default) or IPv6, or both the IPv4
and IPv6 modes simultaneously.

NOTE: Dell 1081AD and 2161AD switches do not support IPv4 and IPv6
modes simultaneously.

The IPv4 mode connection can be either a stateful (configuration and IP
addresses are provided by the server) or a stateless (the switch normally receives
the IP address and router address dynamically from the router) auto­configuration. Switch firmware upgrades and emergency boot firmware upgrades
are supported for both TFTP and FTP servers while in IPv4 mode.

The IPv6 mode is a stateless, auto-configuration connection. While in IPv6
mode, switch firmware upgrades are only facilitated in FTP mode and emergency

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boot firmware flash downloads cannot be performed. To perform a flash
download, you must temporarily connect to an IPv4 network with a TFTP
server.

NOTE: For Dell 1081AD and 2161AD switches, IPv6 mode is a stateful
connection.

Product Overviewxxx | xxx13

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2

Installation

Before you install the RCS software on a client computer, make sure that you
have all the required items and that the target devices and RCS client
computers are running the supported operating systems, browsers, and Java
Runtime Environment.

Supplied with the Software

The software is shipped with appliances on a Remote Console Switch Software
CD. The user documentation is available as an option on the Help menu from
the Remote Console Software Explorer window.

Supported Operating Systems

Client computers running the RCS must be running one of the following
operating system versions:

• Microsoft® Windows® 2003 Server with Service Pack 3 Web,
Standard, and Enterprise

• Microsoft Windows Server® 2008 Web, Standard, and Enterprise

• Microsoft Windows XP Professional with Service Pack 3

• Microsoft Windows Vista™ Business with Service Pack 1

• Microsoft Windows 2000 Professional with Service Pack 4

• Microsoft Windows 7 Home Premium and Professional

• Red Hat® Enterprise Linux® 4.0 and 5.0 WS, ES, and AS

Installationxxx | xxx15

• SUSE® Linux Enterprise Server 10 and Server 11

• Ubuntu 8 Server and Workstation

Target devices must be running one of the following operating systems:

• Microsoft Windows 2000 Server (32-bit) and Advanced Server

• Microsoft Windows XP Professional and Standard with Service Pack 3

• Microsoft Windows Server 2003 Web, Standard, and Enterprise

• Microsoft Windows Server 2008 Web, Standard, and Enterprise

• Microsoft Windows Vista Standard, Business with Service Pack 1, and
Enterprise

• Microsoft Windows 7 Home Premium and Professional

• Netware 6.5 (32-bit)

• Red Hat Enterprise Linux 4.0 and 5.0 with WS, ES, and AS

• Solaris Sparc 10 (64-bit)

• SUSE Linux Enterprise Server 10 and Server 11

• Ubuntu 8 Server and Workstation

• VMware® ESX 3 and ESX 4 (32-bit)

Hardware Configuration Requirements

The software is supported on the following minimum computer hardware
configurations:

• 500 MHz Intel® Pentium® III

• 256 MB of RAM

• 10 or 100BaseT NIC (100 recommended)

• XGA Video with graphics accelerator

• Desktop size must be a minimum of 800 x 600

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• Color palette must be a minimum of 65,536 (16-bit) colors

Supported Browsers

Computers used to access the Web interface and client computers running the
software must have one of the following browsers installed:

• Microsoft Internet Explorer version 6.x SPI or later

• Firefox version 2.0 or later

JRE Requirements

Computers used to access target devices using client computers running the
software must have Java Runtime Environment (JRE) 1.6.0_11 or higher
installed. The switch will attempt to detect if Java is installed on your PC. If
Java is not installed, download it from http:// www.java.com, then associate the
JNLP file with Java WebStart.

Installing the Software

The software can be installed on Microsoft Windows and Linux operating
systems. Follow these instructions to install RCS software on the desired
system.

To install on a Microsoft Windows system:

1 Insert the RCS software CD-ROM into your CD-ROM drive.

2 Execute the following command to start the install program (replace “drive”

with your CD-ROM drive letter):

drive:\WIN32\SETUP.EXE.

3 Follow the on-screen instructions.

To install on a Linux system:

1 Insert the RCS software CD-ROM into your CD-ROM drive.

Installationxxx | xxx17

2 If AutoMount is supported and enabled, proceed to step 3.

-or-

If your system does not support AutoMount:
Mount the CD-ROM volume by executing the following command:

mount -t iso9660 -ro mode=0555 <device> <mount point>

Replace “device” with the name of the CD-ROM on your machine and
mount point with the name of the desired mount point. For example,
to mount a CD-ROM which is the second IDE unit on /mnt, execute
the command:

mount -t iso9660 -ro mode=0555 /dev/hdb /mnt

3 At the command-line, execute the following command to change the

working directory to the mount point:

cd /mnt

4 Execute the following command to start the install program:

sh ./linux/setup.bin

5 Follow the on-screen instructions.

Uninstalling the Software

To uninstall the software on Microsoft Windows operating systems starting at
the Control Panel, complete the following steps:

1 Open the Control Panel and select Add/Remove Programs. A sorted list of

currently installed programs opens.

2 Select the RCS entry.

3 Click the Change/Remove button. The uninstall wizard starts.

4 Click the Uninstall button and follow the on-screen instructions.

To uninstall the software on Microsoft Windows operating systems using a
command window, complete the following steps:

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1 Open a command window and change to the RCS install directory used

during installation. The default path for Windows 32-bit operating systems
is the program files directory.

2 Change to the UninstallerData subdirectory and enter the following

command (the quotation marks are required):

“Uninstall Dell Remote Console Software.exe”

The uninstall wizard starts. Follow the on-screen instructions.

To uninstall the software on Linux operating systems, complete the following
steps:

1 Open a command window and change to the RCS install directory used

during installation. The default path for Linux systems is /usr/lib.

2 Change to the UninstallerData subdirectory and enter the following

command:

% sh ./Uninstall_Dell_Remote_Console_Software

The uninstall wizard starts. Follow the on-screen instructions.

Starting the Software

To launch the software on Microsoft Windows systems:

Select Start - Programs - Dell RCS software. The RCS software will launch.

To launch the RCS software on Linux:

From the application folder (/usr/lib/Dell_Remote_Console_Switch_Software by
default), enter the following command:

./Dell_Remote_Console_Switch_Software

-or-

From (/user/bin), enter the following link:

./Dell_Remote_Console_Switch_Software

-or-

Installationxxx | xxx19

If the product was installed in a directory other than the default, then execute
the following command from a shell:

<path>/Dell_Remote_Console_Switch_Software

-or-

If a desktop shortcut was created on installation, double-click the shortcut.

Configuring Switches and Target Devices

This section provides an overview of configuration steps for the switch and for
user access to target devices. For switch-specific information, see the

Installation and User Guide

To add switches, complete the following steps:

1 Install the software on one or more client computers.

2 Open the software on a client computer.

3 Use the Explorer to set unit properties, options, and other customization as

needed.

4 Configure the names of all target devices using the local GUI interface.

5 Repeat steps 3 through 6 for each switch you want to manage.

6 After one software environment is set up, select File - Database - Save to

save a copy of the local database with all the settings.

for the switch.

7 From the software on a second computer, select File - Database - Load and

browse to find the saved file. Select the file and then click Load. Repeat this
step for each client computer that you want to setup.

8 To access a target device attached to an switch, select the target device in

the Explorer and click the Connect Video or Browse button to open a
session (only the corresponding button for the selected target device is
visible).

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You can configure user accounts using the RCS software or through the Remote
Console Switch integrated Web interface. For more information see the

Remote Console Switch Installation and User’s Guide

.

Dell

To configure the Remote Console Switch, complete the following steps:

1 Connect a terminal or PC running the terminal emulation software to the

configuration port on the back panel of the switch using the supplied serial
cable. The terminal should be set to 9600 baud, 8 bits, 1 stop bit, no parity,
and no flow control.

2 Plug the supplied power cord into the back of the switch and then into an

appropriate power source.

3 When the power is switched on, the Power indicator on the rear of the unit

will blink for 30 seconds while performing a self-test. Press the <Enter> key
to access the main menu.

To configure the Remote Console Switch hardware:

1 You will see the Main menu with eleven options. Select option 1, Network

Configuration.

2 Select option 1 to set your network speed. Once you enter your selection,

you will be returned to the Network Configuration menu.

3 Select option 2 to open the IP Configuration menu.

4 Type the appropriate number to select one of the following types of IP

addresses: 1: None, 2: IPv4 Static, 3: IPv4 Dynamic, 4: IPv6 Static, or 5:
IPv6 Dynamic.

5 Select options 3-5 from the Terminal Applications menu, in turn, to finish

configuring your Remote Console Switch for IP address, Netmask, and
Default Gateway.

6 Once this is completed, type Ø to return to the main menu.

To configure the HTTP and HTTPS ports:

Installationxxx | xxx21

1 You will see the Main menu with eleven options. Select the option number

for Set Web Interface Ports to open the Web Interface Port

Configuration Menu.

2 Select option 1 to set the port numbers. Type the port numbers you wish to

use for the HTTP port and the HTTPS port.

3 If the values are correct for your network, type <Y> and press the <Enter>

key.

4 At the local user station, input the target device names.

Mouse Acceleration

If you are experiencing slow mouse response during a remote video session,
deactivate mouse acceleration in the operating system of the target device and
adjust mouse acceleration on each target device to Slow or None.

Web Interface Installation and Setup

Once you have installed a new appliance, you can use the web interface to
configure unit parameters and launch video sessions.

Supported Browsers

The web interface supports the following browsers:

• Microsoft Internet Explorer® version 6.x SP1 or later

• Firefox version 2.0 or later

Launching the On-board Web Interface

To launch the web interface:

1 Open a web browser and type the IP address of the appliance using the local

Web interface.

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NOTE: If you changed the default HTTP/HTTPS ports in the serial console
and are using an IPv4 address, use IP address format:
https://<ipaddress>:<port#>, where “port#” is the number you specified in the
serial console. If you are using an IPv6 address, use format: https://
[<ipaddress>]:<port#>, where “port#” is the number you specified in the serial
console. If you are using an IPv6 address, you must enclose the address in
square brackets.

2 The log in window opens. Type your username and password and click OK.

NOTE: The default username is Admin and the password has no entry.

3 The web interface opens and displays the Connections tab.

NOTE: To use the Web interface, Java Runtime Environment (JRE) version

1.6.0_11 or higher must be installed on your computer. The KVM Switch will
attempt to detect Java on your PC. If Java is not installed, download it from
http://www.java.com, then associate the JNLP file with Java WebStart.

NOTE: Once you have logged in to the web interface, you will not have to log
in again when launching new sessions unless you have logged out or your
session has exceed the inactivity timeout specified by the administrator.

Installationxxx | xxx23

24xxx | Installationxxx

3

Basic Software Operation

The RCS software Explorer (which is called Explorer from here on) is the main
GUI interface for the software. You can view, access, manage, and create custom
groupings for all supported units.

Viewing Your System in the Explorer

When you start the software, the main Explorer window opens. The Explorer is
divided into several panes: the View Selector tabs, the Group Selector pane, and
the Unit Selector pane. The content of these areas changes, based on whether a
target device or an appliance is selected or what task is to be completed. Figure

3.1 highlights these navigation features.

Click one of the View Selector tabs to view your system organized by categories:
Remote Console Switches, Servers, Sites, or Folders. The Explorer's default
display is user-configurable. You can have it automatically open to any one of
these four tabs. For more information, see "Viewing Your System in the
Explorer" on page 25. If you do not customize the default display, the Explorer
will open to the Server view once you have added your first Remote Console
Switch.

Basic Software Operationxxx | xxx25

Figure 3.1: Explorer Window

1 Menu bar: Allows you to access many of the features in the RCS software.

2 View Selector tabs: Contains four View Selector tabs for choosing the

Explorer view.

3 Group Selector pane: Contains a tree view representing the groups that are

available for the current View Selector tab. The selected group controls what
is displayed in the Unit Selector pane when the Remote Console Switches,

Sites or Folder tabs are selected.

4 Status bar: Displays the number of units shown in the Unit list.

5 Unit Selector pane: Contains the Search bar, Unit list, and Task buttons

appropriate for the selected view or group.

26xxx | Basic Software Operationxxx

6 Search bar: Allows you to search the database based on the text entered in

the search box.

7 Unit list: Displays a Unit list of units contained in the currently selected

group, or the results of the search executed from the Search bar.

8 Task buttons: Contains buttons representing tasks that can be executed.

Some buttons are dynamic based on the type of unit(s) selected in the Unit
list while other buttons are fixed and always present.

If a selected switch is enabled for the Web interface, two additional buttons:
Resync and Configure Appliance appear at the bottom of the Explorer window.
The Resync button allows you to search for unpowered SIPs or Avocent IQ
modules. The Configure Appliance button allows you to upgrade the Remote
Console Switch. If a selected switch is not enabled for the Web interface, the
Resync and Configure Appliance buttons do not appear.

Customizing the Window Display

You can resize the Explorer window at any time. Each time you start the
application, the Explorer window opens to its default size and location.

A split-pane divider that runs from top to bottom separates the Group Selector
pane and the Unit Selector pane. You can move the divider left and right to
change the viewing area of these two panes. Each time the Explorer is opened,
the divider returns to its default location. See "Keyboard and Mouse" on page
107" for divider pane and tree view control shortcuts.

You can specify which view (Appliances, Devices, Sites, or Folders) is visible on
startup or you can let the Explorer determine it. For more information, see
"Customizing the Window Display" on page 27.

You can change the order and sorting of the Unit list by clicking the sort bar
above the column. An upward-pointing arrow in a column header indicates that
the list is sorted by that field name in ascending order. A downward-pointing
arrow indicates the list is sorted by that field name in descending order.

Basic Software Operationxxx | xxx27

Adding a Remote Console Switch (Dell or Avocent)

In addition to the Dell Remote Console Switch, the RCS software can also be
used to manage Avocent switches. Therefore, as part of the process of adding a
Remote Console Switch to your RCS software database, you will be prompted
to select the vendor and product type for the switch you want to add. Once a
Remote Console Switch or Avocent switch is added, it appears in the Unit list.
You may either manually add or discover a Remote Console Switch. You may
add a unit with either an IPv4 or an IPv6 address.

To add a new Remote Console Switch with an assigned IP address:

1 Select File - New - Remote Console Switch from the Explorer menu.

-or-

Click the New Remote Console Switch task button. The New Remote
Console Switch Wizard appears.

2 Click Next to continue. The Product Type dialog box appears and prompts

you to select the Remote Console Switch vendor and product.

28xxx | Basic Software Operationxxx

Figure 3.2: Product Type Dialog Box

3 Select a Vendor. For each vendor, the supported product names appear in

the Product list. Select a product.

If the Remote Console Switch model you wish to add is not available
in the Product list, select Other. Once this switch is discovered, it will
be available in the Product list the next time you add a Remote
Console Switch.

NOTE: Each dialog box in the New Remote Console Switch Wizard indicates
the type of switch you have selected from the Product list.

4 Click Next.

5 You are prompted to indicate whether the Remote Console Switch has an

assigned IP address or not. Click Yes and then click Next.

Basic Software Operationxxx | xxx29

6 The Locate window appears. Type the hostname or IP address, the HTTP

port, and the HTTPS port, and click Next. IPv4 addresses are entered in
xxx.xxx.xxx.xxx dot notation. IPv6 addresses are entered in hexadecimal
FD00:172:12:0:0:0:0:33 notation or compressed FD00:172:12::33 notation.

7 The RCS software searches for the indicated unit as well as all the powered

SIPs, Avocent IQ modules, and server names, if any. If you want to search
for unpowered SIPs or Avocent IQ modules, you can access the Resync
feature in the software and click to enable the Include Offline SIPs check
box.

8 Click Next.

9 The Configure Tiered Switches dialog box appears if the RCS software

detects an attached legacy switch. This dialog box contains a list of all SIP
EIDs retrieved from the Remote Console Switch and the tiered switches to
which they are connected, if any. When this dialog box first displays, all the
switches will be set to None. Switches detected will have an icon next to
the drop-down list.

a. The Existing Tiered Switches field contains a list of all the current

switches defined in the database. Click Add, Modify, or Delete to alter
the list.

b. Associate the appropriate switch from the drop-down lists for each SIP

or Avocent IQ module that has a switch attached.

30xxx | Basic Software Operationxxx