Dell Inspiron Gaming 7577 User manual
Inspiron 15 7000 Gaming
Service Manual
Computer Model: Inspiron 15-7577
Regulatory Model: P72F
Regulatory Type: P72F001
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make
better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or
loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other
trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be
trademarks of their respective owners.
2017 - 09
Rev. A00
Contents
Before working inside your computer........................... 12
Before you begin .....................................................................................12
Safety instructions...................................................................................12
Recommended tools................................................................................ 13
Screw list................................................................................................. 14
After working inside your computer..............................16
Removing the base cover..............................................17
Procedure................................................................................................ 17
Replacing the base cover..............................................19
Procedure................................................................................................19
Removing the battery.................................................. 20
Prerequisites........................................................................................... 20
Procedure............................................................................................... 20
Replacing the battery...................................................22
Procedure................................................................................................22
Post-requisites........................................................................................ 22
Removing the memory modules................................... 23
Prerequisites............................................................................................23
Procedure................................................................................................23
3
Replacing the memory modules................................... 25
Procedure............................................................................................... 25
Post-requisites........................................................................................ 25
Removing the solid-state drive.....................................26
Prerequisites............................................................................................26
Procedure............................................................................................... 26
Replacing the solid-state drive.....................................28
Procedure................................................................................................28
Post-requisites........................................................................................ 29
Removing the hard drive.............................................. 30
Prerequisites........................................................................................... 30
Procedure............................................................................................... 30
Replacing the hard drive.............................................. 33
Procedure................................................................................................33
Post-requisites........................................................................................ 33
Removing the coin-cell battery.................................... 34
Prerequisites............................................................................................34
Procedure................................................................................................34
Replacing the coin-cell battery.................................... 36
Procedure............................................................................................... 36
Post-requisites........................................................................................ 36
Removing the wireless card..........................................37
Prerequisites............................................................................................37
Procedure................................................................................................37
4
Replacing the wireless card..........................................39
Procedure............................................................................................... 39
Post-requisites........................................................................................ 40
Removing the rear cover.............................................. 41
Prerequisites............................................................................................ 41
Procedure................................................................................................ 41
Replacing the rear cover.............................................. 43
Procedure................................................................................................43
Post-requisites........................................................................................ 43
Removing the computer base...................................... 44
Prerequisites............................................................................................44
Procedure................................................................................................44
Replacing the computer base...................................... 50
Procedure............................................................................................... 50
Post-requisites......................................................................................... 51
Removing the status-light board..................................52
Prerequisites........................................................................................... 52
Procedure............................................................................................... 52
Replacing the status-light board.................................. 54
Procedure............................................................................................... 54
Post-requisites........................................................................................ 54
Removing the speakers................................................55
Prerequisites........................................................................................... 55
Procedure............................................................................................... 55
5
Replacing the speakers................................................ 57
Procedure................................................................................................57
Post-requisites........................................................................................ 57
Removing the system board.........................................58
Prerequisites........................................................................................... 58
Procedure............................................................................................... 58
Replacing the system board.........................................63
Procedure............................................................................................... 63
Post-requisites........................................................................................ 64
Entering the Service Tag in the BIOS setup program...............................64
Removing the power-adapter port...............................65
Prerequisites........................................................................................... 65
Procedure............................................................................................... 66
Replacing the power-adapter port................................67
Procedure................................................................................................67
Post-requisites........................................................................................ 67
Removing the heat sink................................................68
Prerequisites........................................................................................... 68
Procedure............................................................................................... 68
Replacing the heat sink.................................................71
Procedure................................................................................................ 71
Post-requisites......................................................................................... 71
Removing the fans....................................................... 73
Prerequisites............................................................................................73
Procedure................................................................................................74
6
Replacing the fans....................................................... 76
Procedure................................................................................................76
Post-requisites........................................................................................ 76
Removing the power-button board...............................77
Prerequisites............................................................................................77
Procedure................................................................................................77
Replacing the power-button board...............................79
Procedure................................................................................................79
Post-requisites........................................................................................ 79
Removing the ngerprint-reader board........................80
Prerequisites........................................................................................... 80
Procedure............................................................................................... 80
Replacing the ngerprint-reader board........................ 82
Procedure................................................................................................82
Post-requisites........................................................................................ 82
Removing the touchpad...............................................83
Prerequisites............................................................................................83
Procedure............................................................................................... 83
Replacing the touchpad............................................... 85
Procedure............................................................................................... 85
Post-requisites........................................................................................ 85
Removing the display assembly....................................86
Prerequisites........................................................................................... 86
Procedure............................................................................................... 86
7
Replacing the display assembly....................................90
Procedure............................................................................................... 90
Post-requisites........................................................................................ 90
Removing the palm rest................................................91
Prerequisites............................................................................................ 91
Procedure................................................................................................91
Replacing the palm rest............................................... 93
Procedure............................................................................................... 93
Post-requisites........................................................................................ 93
Removing the keyboard............................................... 94
Prerequisites........................................................................................... 94
Procedure............................................................................................... 94
Replacing the keyboard................................................98
Procedure............................................................................................... 98
Post-requisites........................................................................................ 98
Folding the keyboard cables....................................................................99
Removing the display bezel......................................... 101
Prerequisites...........................................................................................101
Procedure...............................................................................................101
Replacing the display bezel.........................................103
Procedure..............................................................................................103
Post-requisites.......................................................................................103
Removing the display hinges...................................... 104
Prerequisites..........................................................................................104
Procedure..............................................................................................104
8
Replacing the display hinges.......................................106
Procedure..............................................................................................106
Post-requisites.......................................................................................106
Removing the display panel........................................ 107
Prerequisites.......................................................................................... 107
Procedure..............................................................................................107
Replacing the display panel......................................... 110
Procedure...............................................................................................110
Post-requisites....................................................................................... 110
Removing the display cable..........................................111
Prerequisites............................................................................................111
Procedure................................................................................................111
Replacing the display cable......................................... 113
Procedure...............................................................................................113
Post-requisites........................................................................................113
Removing the camera................................................. 114
Prerequisites...........................................................................................114
Procedure...............................................................................................114
Replacing the camera..................................................116
Procedure...............................................................................................116
Post-requisites........................................................................................116
Removing the display back-cover and antenna
assembly..................................................................... 117
Prerequisites........................................................................................... 117
Procedure...............................................................................................117
9
Replacing the display back-cover and antenna
assembly..................................................................... 119
Procedure...............................................................................................119
Post-requisites........................................................................................119
Downloading drivers................................................... 120
Downloading the audio driver.................................................................120
Downloading the graphics driver............................................................120
Downloading the USB 3.0 driver.............................................................121
Downloading the Wi-Fi driver................................................................. 121
Downloading the media-card reader driver............................................. 121
Downloading the chipset driver..............................................................122
Downloading the network driver............................................................122
System setup..............................................................124
Boot Sequence...................................................................................... 124
Navigation keys......................................................................................124
BIOS overview.......................................................................................125
Entering BIOS setup program................................................................ 125
System setup options............................................................................ 126
System and setup password.................................................................. 133
Assigning a system password and setup password.......................... 134
Deleting or changing an existing system and/or setup password..... 134
Clearing CMOS settings.................................................................. 135
Clearing forgotten passwords..........................................................135
Troubleshooting..........................................................136
Flashing the BIOS.................................................................................. 136
Flashing BIOS (USB key).......................................................................136
Enhanced Pre-Boot System Assessment (ePSA) diagnostics................ 137
10
Running the ePSA diagnostics......................................................... 137
System diagnostic lights........................................................................ 138
Flea power release.................................................................................139
Wi-Fi power cycle..................................................................................140
Dell Power Manager (DPM V3.0)...........................................................140
Getting help and contacting Dell................................. 141
Self-help resources.................................................................................141
Contacting Dell...................................................................................... 142
11
Before working inside your computer
NOTE: The images in this document may dier from your computer
depending on the conguration you ordered.
Before you begin
1 Save and close all open les and exit all open applications.
2 Shut down your computer. Click Start → Power → Shut down.
NOTE: If you are using a dierent operating system, see the
documentation of your operating system for shut-down instructions.
3 Disconnect your computer and all attached devices from their electrical outlets.
4 Disconnect all attached network devices and peripherals, such as keyboard,
mouse, and monitor from your computer.
5 Remove any media card and optical disc from your computer, if applicable.
Safety instructions
Use the following safety guidelines to protect your computer from potential damage
and ensure your personal safety.
WARNING: Before working inside your computer, read the safety
information that shipped with your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
WARNING: Disconnect all power sources before opening the computer
cover or panels. After you nish working inside the computer, replace all
covers, panels, and screws before connecting to the electrical outlet.
CAUTION: To avoid damaging the computer, ensure that the work surface is
at and clean.
12
CAUTION: To avoid damaging the components and cards, handle them by
their edges, and avoid touching pins and contacts.
CAUTION: You should only perform troubleshooting and repairs as
authorized or directed by the Dell technical assistance team. Damage due to
servicing that is not authorized by Dell is not covered by your warranty. See
the safety instructions that shipped with the product or at www.dell.com/
regulatory_compliance.
CAUTION: Before touching anything inside your computer, ground yourself
by touching an unpainted metal surface, such as the metal at the back of
the computer. While you work, periodically touch an unpainted metal surface
to dissipate static electricity, which could harm internal components.
CAUTION: When you disconnect a cable, pull on its connector or on its pull
tab, not on the cable itself. Some cables have connectors with locking tabs
or thumb-screws that you must disengage before disconnecting the cable.
When disconnecting cables, keep them evenly aligned to avoid bending any
connector pins. When connecting cables, ensure that the ports and
connectors are correctly oriented and aligned.
CAUTION: Press and eject any installed card from the media-card reader.
Recommended tools
The procedures in this document may require the following tools:
• Philips screwdriver #0
• Philips screwdriver #1
• Flat-head screwdriver
• Plastic scribe
13
Screw list
Table 1. Screw list
Component Secured to Screw type Quantity Screw
Battery Computer base M2.5x6 3
Solid-state drive Computer base M3x3 1
Hard-drive assembly Computer base M2.5x3 4
Hard-drive bracket Hard drive M3x3 4
Wireless card Wireless card bracket
and system board
Rear cover Computer base M2x2 4
Display-cable bracket Computer base M2x3 1
Computer base Palm-rest assembly M2.5x6 19
Computer base Palm-rest assembly M2x3 4
M2x3 1
image
Touchpad Palm-rest assembly M2x2 4
Fans Heat sink M2x1.4 5
Fans System board M2x3 4
Status-light board Computer base M2x3 1
14
Component Secured to Screw type Quantity Screw
Power-button board Palm-rest assembly M2x3 2
image
Power-adapter port
bracket
Fingerprint-reader
board bracket
USB Type-C port
bracket
System board Computer base M2.5x5 3
Keyboard bracket Palm-rest assembly M1.6x2.2 30
Heat-sink assembly System board M2x3 6
Display assembly Palm-rest assembly
Display hinges Display back-cover
Display panel Display back-cover
Computer base M2.5x5 2
Palm-rest assembly M2x2 2
System board M2.5x5 2
2
M2.5x5
M2.5x2.5 8
and antenna assembly
M2x2.5 4
and antenna assembly
15
After working inside your computer
CAUTION: Leaving stray or loose screws inside your computer may severely
damage your computer.
1 Replace all screws and ensure that no stray screws remain inside your computer.
2 Connect any external devices, peripherals, or cables you removed before working
on your computer.
3 Replace any media cards, discs, or any other parts that you removed before
working on your computer.
4 Connect your computer and all attached devices to their electrical outlets.
5 Turn on your computer.
16
Removing the base cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Procedure
1 Loosen the captive screw that secures the base cover to the computer base.
2 Using your ngertips, gently pry the base cover to release the tabs from the slots
on the computer base.
3 Lift the base cover o the computer base.
www.dell.com/
17
4 Disconnect the battery cable from the system board.
18
Replacing the base cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Procedure
1 Connect the battery cable to the system board.
2 Slide the tabs on the base cover into the slots on the computer base and snap
the base cover into place.
3 Tighten the captive screw that secures the base cover to the computer base.
www.dell.com/
19
Removing the battery
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Prerequisites
Remove the base cover.
Procedure
1 Remove the three screws (M2.5x6) that secure the battery to the computer
base.
www.dell.com/
20
2 Lift the battery at an angle o the computer base.
3 Turn the computer over, open the display, and press and hold the power button
for ve seconds to ground the system board.
21
Replacing the battery
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Procedure
1 Slide the battery in the slot on the computer base and align the screw holes on
the battery with the screw holes on the computer base.
2 Replace the three screws (M2.5x6) that secure the battery to the computer
base.
Post-requisites
Replace the base cover.
www.dell.com/
22
Removing the memory modules
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Prerequisites
Remove the base cover.
Procedure
1 Locate the memory module on the system board.
www.dell.com/
23
2 Use your ngertips to carefully spread apart the securing-clips on each end of
the memory-module slot until the memory module pops up.
3 Remove the memory module from the memory-module slot.
24
Replacing the memory modules
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Procedure
1 Align the notch on the memory module with the tab on the memory-module slot.
2 Slide the memory module rmly into the slot at an angle.
3 Press the memory module down until it clicks into place.
NOTE: If you do not hear the click, remove the memory module and
reinstall it.
www.dell.com/
Post-requisites
Replace the base cover.
25
Removing the solid-state drive
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
CAUTION: Solid-state drives are fragile. Exercise care when handling the
solid-state drive.
CAUTION: To avoid data loss, do not remove the solid-state drive while the
computer is in sleep or on state.
Prerequisites
Remove the base cover.
Procedure
1 Remove the screw (M3x3) that secures the solid-state drive to the computer
base.
2 Slide the solid-state drive from the solid-state drive slot.
www.dell.com/
26
3 Lift the solid-state drive o the solid-state drive slot.
27
Replacing the solid-state drive
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
CAUTION: Solid-state drives are fragile. Exercise care when handling the
solid-state drive.
Procedure
1 Place the solid-state drive on the slot on the computer base.
2 Align the notch on the solid-state drive with the tab on the solid-state drive slot
and slide the solid-state drive into the solid-state drive slot.
3 Press the other end of the solid-state drive to align the screw hole on the solid-
state drive with the screw hole on the computer base.
www.dell.com/
28
4 Replace the screw (M3x3) that secures the solid-state drive to the computer
base.
Post-requisites
Replace the base cover.
29
Removing the hard drive
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
CAUTION: Hard drives are fragile. Exercise care when handling the hard
drive.
CAUTION: To avoid data loss, do not remove the hard drive while the
computer is in sleep or on state.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
Procedure
NOTE: The latch on the hard-drive locking connector is fragile. Pulling the
latch forcefully may damage the hard-drive locking connector. Exercise care
when handling the latch on the hard-drive locking connector.
www.dell.com/
1 Open the latch and disconnect the hard-drive cable from the system board.
2 Peel o the hard-drive cable from the computer base.
3 Remove the four screws (M2.5x3) that secure the hard-drive assembly to the
computer base.
30
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