Dell Inspiron5675, Inspiron D27M001, Inspiron D27M Service Manual
Inspiron Gaming Desktop
Service Manual
Computer Model: Inspiron 5675
Regulatory Model: D27M
Regulatory Type: D27M001
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make
better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or
loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other
trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be
trademarks of their respective owners.
2017 - 05
Rev. A00
Contents
Before working inside your computer........................... 12
Before you begin .....................................................................................12
After working inside your computer..............................13
Safety instructions....................................................... 14
Recommended tools.....................................................16
System board components........................................... 17
System board components........................................... 19
Screw list..................................................................... 21
Removing the right-side cover..................................... 24
Procedure................................................................................................24
Replacing the right-side cover..................................... 26
Procedure............................................................................................... 26
Removing the front cover.............................................27
Prerequisites............................................................................................27
Procedure................................................................................................27
Replacing the front cover............................................ 29
Procedure............................................................................................... 29
Post-requisites........................................................................................ 29
3
Removing the slim optical drive................................... 30
Prerequisites........................................................................................... 30
Procedure............................................................................................... 30
Replacing the slim optical drive....................................33
Procedure................................................................................................33
Post-requisites........................................................................................ 33
Installing the optical drive............................................ 34
Prerequisites............................................................................................34
Procedure................................................................................................34
Removing the optical drive...........................................37
Prerequisites............................................................................................37
Procedure................................................................................................37
Replacing the optical drive...........................................39
Procedure............................................................................................... 39
Post-requisites........................................................................................ 39
Removing the light bar.................................................40
Prerequisites........................................................................................... 40
Procedure............................................................................................... 40
Replacing the light bar................................................. 42
Procedure................................................................................................42
Post-requisites........................................................................................ 42
Removing the memory module.....................................43
Prerequisites............................................................................................43
Procedure................................................................................................44
4
Replacing the memory module.....................................46
Procedure............................................................................................... 46
Post-requisites........................................................................................ 47
Removing the front I/O-panel......................................48
Prerequisites............................................................................................48
Procedure............................................................................................... 48
Replacing the front I/O-panel.......................................51
Procedure................................................................................................ 51
Post-requisites......................................................................................... 51
Removing the logo board............................................. 52
Prerequisites........................................................................................... 52
Procedure............................................................................................... 52
Replacing the logo board............................................. 54
Procedure............................................................................................... 54
Post-requisites........................................................................................ 54
Removing the front-panel light board.......................... 55
Prerequisites........................................................................................... 55
Procedure............................................................................................... 55
Replacing the front-panel light board...........................58
Procedure............................................................................................... 58
Post-requisites........................................................................................ 58
Removing the solid-state drive.................................... 59
Prerequisites........................................................................................... 59
Procedure............................................................................................... 60
5
Replacing the solid-state drive.....................................62
Procedure............................................................................................... 63
Post-requisites........................................................................................ 64
Removing the wireless card......................................... 65
Prerequisites........................................................................................... 65
Procedure............................................................................................... 66
Replacing the wireless card..........................................68
Procedure............................................................................................... 68
Post-requisites........................................................................................ 69
Removing the coin-cell battery.................................... 70
Prerequisites............................................................................................70
Procedure................................................................................................ 71
Replacing the coin-cell battery.....................................73
Procedure................................................................................................73
Post-requisites........................................................................................ 73
Removing the 3.5-inch hard drive.................................74
Prerequisites............................................................................................ 74
Procedure................................................................................................74
Replacing the 3.5-inch hard drive.................................76
Procedure................................................................................................76
Post-requisites........................................................................................ 76
Removing the 2.5-inch hard drive.................................77
Prerequisites............................................................................................ 77
Procedure................................................................................................77
6
Replacing the 2.5-inch hard drive.................................79
Procedure................................................................................................79
Post-requisites........................................................................................ 79
Removing the fan.........................................................80
Prerequisites........................................................................................... 80
Procedure............................................................................................... 80
Replacing the fan.........................................................82
Procedure................................................................................................82
Post-requisites........................................................................................ 82
Removing the graphics card.........................................83
Prerequisites............................................................................................83
Procedure............................................................................................... 83
Procedure............................................................................................... 84
Replacing the graphics card......................................... 87
Procedure................................................................................................87
Procedure................................................................................................87
Post-requisites........................................................................................ 88
Removing the processor fan........................................ 89
Prerequisites........................................................................................... 89
Procedure............................................................................................... 89
Replacing the processor fan.........................................92
Procedure............................................................................................... 92
Post-requisites........................................................................................ 92
7
Removing the heat sink................................................93
Prerequisites............................................................................................93
Procedure............................................................................................... 94
Replacing the heat sink................................................95
Procedure............................................................................................... 95
Post-requisites........................................................................................ 95
Removing the processor-cooling assembly.................. 96
Prerequisites........................................................................................... 96
Procedure............................................................................................... 96
Replacing the processor-cooling assembly...................99
Procedure............................................................................................... 99
Post-requisites.......................................................................................100
Removing the processor............................................. 101
Prerequisites...........................................................................................101
Procedure..............................................................................................102
Replacing the processor.............................................104
Procedure..............................................................................................104
Post-requisites.......................................................................................105
Removing the power-supply unit................................ 106
Prerequisites.......................................................................................... 106
Procedure..............................................................................................106
Replacing the power-supply unit................................ 109
Procedure..............................................................................................109
Post-requisites....................................................................................... 110
8
Removing the top cover...............................................111
Prerequisites............................................................................................111
Procedure................................................................................................111
Replacing the top cover.............................................. 113
Procedure...............................................................................................113
Post-requisites........................................................................................113
Removing the front bezel ........................................... 114
Prerequisites...........................................................................................114
Procedure...............................................................................................114
Replacing the front bezel............................................ 116
Procedure...............................................................................................116
Post-requisites........................................................................................116
Removing the power-button board..............................117
Prerequisites........................................................................................... 117
Procedure...............................................................................................117
Replacing the power-button board............................. 120
Procedure..............................................................................................120
Post-requisites.......................................................................................120
Removing the antenna................................................ 121
Prerequisites...........................................................................................121
Procedure...............................................................................................121
Replacing the antenna................................................ 123
Procedure..............................................................................................123
Post-requisites....................................................................................... 123
9
Removing the left-side cover......................................124
Prerequisites.......................................................................................... 124
Procedure..............................................................................................125
Replacing the left-side cover...................................... 127
Procedure.............................................................................................. 127
Post-requisites....................................................................................... 127
Removing the bottom cover....................................... 128
Prerequisites.......................................................................................... 128
Procedure..............................................................................................128
Replacing the bottom cover....................................... 130
Procedure..............................................................................................130
Post-requisites.......................................................................................130
Removing the rear cover............................................. 131
Prerequisites........................................................................................... 131
Procedure...............................................................................................131
Replacing the rear cover.............................................134
Procedure..............................................................................................134
Post-requisites.......................................................................................134
Removing the system board....................................... 135
Prerequisites.......................................................................................... 135
Procedure..............................................................................................136
Replacing the system board........................................139
Procedure..............................................................................................139
Post-requisites.......................................................................................140
10
BIOS setup program....................................................141
BIOS overview........................................................................................141
Entering BIOS setup program................................................................. 141
Clearing Forgotten Passwords............................................................... 142
Prerequisites.................................................................................... 142
Procedure........................................................................................142
Post-requisites.................................................................................143
Clearing CMOS Settings........................................................................143
Prerequisites.................................................................................... 144
Procedure........................................................................................144
Post-requisites.................................................................................145
Flashing the BIOS.......................................................146
Diagnostics.................................................................147
Getting help and contacting Dell.................................149
Self-help resources................................................................................ 149
Contacting Dell......................................................................................150
11
Identifier GUID-5D3B1051-9384-409A-8D5B-9B53BD496DE8
Status Released
Before working inside your computer
NOTE: The images in this document may dier from your computer
depending on the conguration you ordered.
Identifier GUID-D1AE8571-3E47-4D09-AD7C-6AB2F8F0541F
Status Released
Before you begin
1 Save and close all open les and exit all open applications.
2 Shut down your computer. Click Start → Power → Shut down.
NOTE: If you are using a dierent operating system, see the
documentation of your operating system for shut-down instructions.
3 Disconnect your computer and all attached devices from their electrical outlets.
4 Disconnect all attached network devices and peripherals, such as keyboard,
mouse, and monitor from your computer.
5 Remove any media card and optical disc from your computer, if applicable.
6 After the computer is unplugged, press and hold the power button for 5 seconds
to ground the system board.
12
Identifier GUID-06588814-2678-4667-9FF9-C009F4BCE185
Status Released
After working inside your computer
CAUTION: Leaving stray or loose screws inside your computer may severely
damage your computer.
1 Replace all screws and ensure that no stray screws remain inside your computer.
2 Connect any external devices, peripherals, or cables you removed before working
on your computer.
3 Replace any media cards, discs, or any other parts that you removed before
working on your computer.
4 Connect your computer and all attached devices to their electrical outlets.
5 Turn on your computer.
13
Identifier GUID-71128823-CE64-4E17-9439-DEE95AF668C4
Status Released
Safety instructions
Use the following safety guidelines to protect your computer from potential damage
and ensure your personal safety.
WARNING: Before working inside your computer, read the safety
information that shipped with your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
WARNING: Disconnect all power sources before opening the computer
cover or panels. After you nish working inside the computer, replace all
covers, panels, and screws before connecting to the electrical outlet.
CAUTION: To avoid damaging the computer, ensure that the work surface is
at and clean.
CAUTION: To avoid damaging the components and cards, handle them by
their edges, and avoid touching pins and contacts.
CAUTION: You should only perform troubleshooting and repairs as
authorized or directed by the Dell technical assistance team. Damage due to
servicing that is not authorized by Dell is not covered by your warranty. See
the safety instructions that shipped with the product or at www.dell.com/
regulatory_compliance.
CAUTION: Before touching anything inside your computer, ground yourself
by touching an unpainted metal surface, such as the metal at the back of
the computer. While you work, periodically touch an unpainted metal surface
to dissipate static electricity, which could harm internal components.
14
CAUTION: When you disconnect a cable, pull on its connector or on its pull
tab, not on the cable itself. Some cables have connectors with locking tabs
or thumb-screws that you must disengage before disconnecting the cable.
When disconnecting cables, keep them evenly aligned to avoid bending any
connector pins. When connecting cables, ensure that the ports and
connectors are correctly oriented and aligned.
CAUTION: Press and eject any installed card from the media-card reader.
15
Identifier GUID-DEA55279-6FE6-4A1F-A152-21F8A5572B33
Status Released
Recommended tools
The procedures in this document may require the following tools:
• Phillips screwdriver
• Plastic scribe
16
Identifier GUID-0FB72875-2CE1-490D-8E55-4083E488BE9E
Status Released
System board components
1 light bar connector 2 processor-power cable connector
3 power-button board cable connector 4 processor-fan cable connector
5 memory module slot 6 USB 3.0 cable connector
7 wireless-card slot 8 USB 2.0 cable connector
9 light bar connector 10 power-supply unit cable connector
11 SATA1 connector 12 USB 3.0 cable connector
13 front chassis fan connector 14 SATA0 connector
17
15 SATA2 connector 16 M.2 SATA connector
17 coin-cell battery 18 SATA3 connector
19 processor socket 20 graphics-card slot
21 PCIe slot 2 22 PCIe slot 3
23 PCIe slot 4 24 chassis fan connector
25 front audio connector
18
Identifier GUID-30493006-A1BD-460E-A950-203FD4B4E775
Status Released
System board components
For computers shipped with AMD Ryzen 3/Ryzen 5/Ryzen 7 processors
1 light bar connector 2 processor-power cable connector
3 power-button board cable connector 4 processor-fan cable connector
5 memory module slot 6 USB 3.0 cable connector
7 wireless-card slot 8 USB 2.0 cable connector
9 light bar connector 10 power-supply unit cable connector
11 SATA1 connector 12 USB 3.1 (Type-C) cable connector
19
13 USB 3.0 cable connector 14 front chassis fan connector
15 SATA0 connector 16 SATA2 connector
17 M.2 SATA connector 18 coin-cell battery
19 SATA4 connector 20 SATA3 connector
21 processor socket 22 graphics-card slot
23 PCIe slot 2 24 PCIe slot 3
25 PCIe slot 4 26 chassis fan connector
27 front audio connector
20
Identifier GUID-789AF2C8-1745-435F-947E-DB7581BEF8E6
Status Released
Screw list
The following table provides the list of screws that are used for securing dierent
components to the computer.
Table 1. Screw list
Component Secured to Screw type Quantity Screw image
Right-side
cover
Light bar Chassis M3x5 1
Chassis 6-32UNCx6.3 2
Solid-state
drive
Front panel
light board
Logo board Chassis M3x5 2
Wireless card System board M2x3.5 1
3.5” hard drive Chassis 6-32UNCx3.6 2
Hard-drive
bracket
2.5” hard drive Chassis 6-32UNCx3.6 1
System board M2x3.5 1
Chassis M3x5 1
Hard drive 6-32UNCx3.6 4
21
Component Secured to Screw type Quantity Screw image
Hard-drive
bracket
Graphics-card
bracket (only
with
computers
shipped with
AMD Ryzen 3/
Ryzen 5/
Ryzen 7
processors)
Graphics card Chassis 6-32UNCX3.6
Fan (only with
computers
shipped with
AMD Ryzen 3/
Ryzen 5/
Ryzen 7
processors)
Power-supply
unit
Hard drive M3x3.5 4
Chassis 6-32UNCx3.6 2
1 (only with
computers
shipped with
AMD QuadCore APU
processors)
2 (only with
computers
shipped with
AMD Ryzen 3/
Ryzen 5/
Ryzen 7
processors)
Chassis 6-32UNCx3.6 1
Chassis 6-32UNCx6.3 4
Front cover Chassis 6-32UNCX3.6 1
22
Component Secured to Screw type Quantity Screw image
Optical drive Chassis M3x5 1
Front I/O panel Chassis M3x5 2
Top cover Chassis M3x5 1
Front bezel Chassis M3x5 11
Antenna Chassis M3x5 2
Left-side cover Chassis M3x5 2
Bottom cover Chassis M3x5 3
Top bracket Chassis M3x5 2
System board Chassis 6-32UNCx6.3 8
23
Identifier GUID-32920A3D-EF37-460E-B64C-7149A8013426
Status Released
Removing the right-side cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-FDE02A8E-D1D8-4715-84E7-135C5599D81D
Status Released
Procedure
1 Remove the two screws (6-32UNCx6.3) that secure the cover to the chassis.
24
2 Release the computer cover by sliding it towards the back of the computer and
lift the cover o the chassis.
25
Identifier GUID-1C3945D8-E66C-4259-9384-C8C7E07F7495
Status Released
Replacing the right-side cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-AE843551-0009-44F8-850F-F3C82AA12173
Status Released
Procedure
1 Align the tabs on the computer cover with the slots on the chassis and slide it
towards the front of the computer.
2 Replace the two screws (6-32UNCx6.3) that secure the computer cover to the
chassis.
26
Identifier GUID-F7138A23-9ABB-482C-B241-7FB96F36417B
Status Released
Removing the front cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-1631ACD3-92F3-4946-AEAD-FF882430ADEE
Status Released
Prerequisites
Remove the right-side cover.
Identifier GUID-E801D239-4162-4E97-95F9-0D3A119427F9
Status Released
Procedure
1 Remove the screw (6-32UNCx3.6) that secures the front cover to the chassis.
27
2 Grasp and release the front cover tabs sequentially from the top, by moving
them outward from the front bezel.
28
Identifier GUID-44D4910E-043B-495A-A75E-DCBD5E9F4C43
Status Released
Replacing the front cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-DFAAB95D-7FA7-4F38-A607-DD3EC00CDD4C
Status Released
Procedure
1 Align and insert the front-cover tabs into the front-panel slots and snap into
place.
2 Replace the screw (6-32UNCx3.6) that secures the front cover to the chassis.
Identifier GUID-8242C53A-B8DC-4B1A-B0E1-4631712DC2AC
Status Released
Post-requisites
Replace the right-side cover.
29
Identifier GUID-47896E9F-B3AA-4486-93CC-B381C3032AFB
Status Released
Removing the slim optical drive
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-6504958B-E9AE-45B7-8C36-250B50B118C4
Status Released
Prerequisites
1 Remove the right-side cover.
2 Remove the front cover.
Identifier GUID-AC2A27D9-4A33-43D5-8589-A29EB436959F
Status Released
Procedure
1 Disconnect the power cable from the optical drive.
2 Disconnect the data cable from the optical drive.
30
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