Dell inspiron 2600, inspiron 50 schematic

Dell Inspiron 2600 and 2650

Dell™ Inspiron™ 2600 and 2650

A Tour of Your Computer
Solving Problems
Reinstalling Drivers and Utilities
Reinstalling Microsoft® Windows® Operating Systems
System Setup Program
Power Management
Using the Dell Diagnostics
Specifications
Pin Assignments for I/O Connectors
Removing and Replacing Parts
Documentation

Hints, Notices, and Cautions

HINT: A HINT indicates important information that helps you make better use of

your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of

data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage,

personal injury, or death.

Abbreviations and Acronyms

For a complete list of abbreviations and acronyms, see the Tell Me How help file. See
"Accessing Help."

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A Tour of Your Computer: Dell Inspiron 2600 and 2650

Back to Contents Page

A Tour of Your Computer

Dell™ Inspiron™ 2600 and 2650

Front View
Left Side View
Right Side View
Back View
Bottom View

Front View

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A Tour of Your Computer: Dell Inspiron 2600 and 2650

1 display latch 7 device status lights
2 display 8 hard drive
3 Dell™ AccessDirect™ button 9 speaker
4 keyboard status lights 10 keyboard
5 touch pad 11 power button
6 touch pad buttons

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Display Latch — Keeps the display closed.

Display — For more information on using your color display, see "Using the Display"

in the Tell Me How help file (see "Accessing Help").

Dell AccessDirect Button — Press this button to launch support and educational

resources that Dell has installed on your computer.

Keyboard Status Lights — The green lights located above the keyboard indicate the

following:

Turns on when the numeric keypad is enabled
Turns on when the uppercase letter function is enabled
Turns on when the scroll lock function is enabled

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A Tour of Your Computer: Dell Inspiron 2600 and 2650

Touch Pad — Use the touch pad and touch pad buttons as you would use a mouse.

Touch Pad Buttons — Correspond to the left and right buttons on a standard mouse.

Device Status Lights

Turns on when you turn on the computer or flashes when the computer is in
standby mode

Turns on when the computer reads or writes data

NOTICE: To avoid loss of data, never turn off the computer while the

light is flashing.

Turns on steadily or blinks to indicate battery charge status

If the computer is connected to an electrical outlet, the

light operates as follows:

● Solid green: The battery is fully charged.

● Flashing green: The battery is charging.

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A Tour of Your Computer: Dell Inspiron 2600 and 2650

If the computer is running on a battery, the light operates as follows:

● Off: The battery is adequately charged (or the computer is turned off).

● Flashing orange: The battery charge is critically low.

● Solid orange: The battery charge is low.

Hard Drive — Reads and writes data on a hard disk.

Speaker — Press the volume control buttons or volume control keyboard shortcuts to

adjust the volume of the integrated speakers.

Keyboard — The keyboard includes a numeric keypad as well as the Microsoft®

Windows® logo key

.

Power Button — Press the power button to turn on the computer or to enter standby

mode.

NOTICE: Turn off your computer by performing a Windows shutdown rather

than by pressing the power button. Otherwise, you may lose data.

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A Tour of Your Computer: Dell Inspiron 2600 and 2650

Left Side View

1 audio connectors (2)
2 network connector
3 PC Card slot
4 floppy drive

Audio Connectors

Attach headphones or speakers to the

connector.

Attach a microphone to the

connector.

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A Tour of Your Computer: Dell Inspiron 2600 and 2650

Network Connector (Optional)

HINT: The network connector is slightly larger than the modem connector. Do

not plug a telephone line into the network connector.

Connects the computer to a network. The lights next to the
connector indicate activity for both wired and wireless network
communications.

For information on using the network adapter, see the online
network adapter documentation supplied with your computer.

PC Card Slot — Has one connector that supports various types of PC Cards, including

modems and network adapters.

Floppy Drive — Reads and writes data to floppy disks.

Right Side View

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1 security cable slot
2 fixed optical drive

compartment

Security Cable Slot — Lets you attach a commercially available antitheft device to

the computer. Instructions for installing antitheft devices are usually included with the
device.

NOTICE: Before you buy an antitheft device, ensure that it will work with the

security cable slot.

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A Tour of Your Computer: Dell Inspiron 2600 and 2650

Fixed Optical Drive Compartment — Accommodates devices such as a CD drive,

DVD drive, CD-RW drive, or a CD-RW/DVD combo drive.

Back View

NOTICE: To avoid damaging the computer, wait 5 seconds after turning off the

computer before you disconnect an external device.

CAUTION: Do not block, push objects into, or allow dust to accumulate

in the air vents. Doing so can damage the computer or cause a fire.

1 modem connector 5 air vents (for Inspiron 2650

only)
2 USB connectors (2) 6 parallel connector
3 PS/2 connector 7 AC adapter connector
4 video connector 8 air vents

Modem Connector

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Connect the telephone line to the modem connector.

For information on using the modem, see the online modem
documentation supplied with your computer.

USB Connectors

Connects USB devices, such as a mouse, keyboard, or printer.

PS/2 Connector

HINT: You can use the integrated keyboard and an external keyboard at the

same time. When you attach a PS/2 keyboard or PS/2numeric keypad, the
integrated keypad is disabled.

Connects PS/2-compatible devices, such as a mouse, keyboard,
or external numeric keypad.

Shut down the computer before attaching or removing a PS/2­compatible device. If the device does not work, install the
device drivers from the floppy disk or CD that came with the
device, and restart the computer.

Video Connector

Connects an external monitor.

Air Vents — The computer uses an internal fan to create airflow through the vents,

which prevents the computer from overheating.

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A Tour of Your Computer: Dell Inspiron 2600 and 2650

CAUTION: Do not block, push objects into, or allow dust to accumulate

in the air vents. Doing so can damage the computer or cause a fire.

HINT: The computer turns on the fans when the computer gets hot. The fans

may make noise, which is normal and does not indicate a problem with the fans
or the computer.

Parallel Connector

Connects a parallel device, such as a printer.

AC Adapter Connector — Allows you to attach an AC adapter to the computer. The

AC adapter converts AC power to the DC power required by the computer. You can
connect the AC adapter with your computer turned either on or off.

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CAUTION: The AC adapter works with electrical outlets worldwide.

However, power connectors and power strips vary among countries.
Using an incompatible cable or improperly connecting the cable to the
power strip or electrical outlet may cause fire or equipment damage.

NOTICE: When you disconnect the AC adapter from the computer, grasp the

adapter cable connector, not the cable itself, and pull firmly but gently to avoid
damaging the cable.

Bottom View

1 battery lock

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2 battery release latch
3 battery
4 memory module cover
5 air vents

Battery Lock — Secures the battery.

Battery Release Latch — Press the release latch to remove the battery.

Battery — When a battery is installed, you can use the computer without connecting

it to an electrical outlet.

Memory Module Cover — Covers the compartment that contains the memory

module(s). See "

Memory Module" for information on replacing and installing memory

modules.

Air Vents — The computer uses an internal fan to create airflow through the vents,

which prevents the computer from overheating.

CAUTION: Do not block, push objects into, or allow dust to accumulate

in the air vents. Doing so can damage the computer or cause a fire.

HINT: The computer turns on the fans when the computer gets hot. The fans

may make noise, which is normal and does not indicate a problem with the fans
or the computer.

Back to Contents Page

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Solving Problems: Dell Inspiron 2600 and 2650

Back to Contents Page

Solving Problems

Dell™ Inspiron™ 2600 and 2650

Accessing Help
Power Problems
Error Messages
Video and Display Problems
Sound and Speaker

Problems

Printer Problems
Modem and Internet

Connection Problems

Scanner Problems
PC Card Problems
Touch Pad or Mouse

Problems

External Keyboard Problems
Unexpected Characters
Drive Problems
Network Problems
General Program Problems
E-Mail Problems
If Your Computer Gets Wet
If You Drop or Damage Your

Computer

Resolving Other Technical

Problems

Accessing Help

To access the Tell Me How help file

Microsoft® Windows® XP

1. Click the Start button and then click Help and Support.

2. Click User and system guides and then click User's guides.

3. Click Tell Me How.

Windows 2000

1. Click the Start button, point to Programs, and point to User's

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Guides.

2. Click Tell Me How.

To access Help in Windows XP

1. Click the Start button and then click Help and Support.

2. Type a word or phrase that describes your problem and then click the
arrow icon.

3. Click the topic that describes your problem.

4. Follow the instructions shown on the screen.

To access Help in Windows 2000

1. Click the Start button and then click Help.

2. Click the Search tab.

3. Type a word or phrase that describes your problem and then click List
Topics.

4. Click the topic that describes your problem and then click Display.

5. Follow the instructions shown on the screen.

Power Problems

HINT: See the Tell Me How help file for information on standby mode (see

"

Accessing Help").

Check the power light — When the power light is lit or blinking, the

computer has power. If the power light is blinking, the computer is in
standby mode—press the power button to exit standby mode. If the light is
off, press the power button to turn on the computer.

Charge the battery — The battery charge may be depleted.

1. Reinstall the battery.

2. Use the AC adapter to connect the computer to an electrical outlet.

3. Turn on the computer.

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Check the battery status light — If the battery status light flashes

orange or is a steady orange, the battery charge is low or depleted.
Connect the computer to an electrical outlet.

If the battery status light is off, the battery is too hot to charge. Turn off
the computer, disconnect the computer from the electrical outlet, and then
let the battery and computer cool to room temperature.

If the battery status light rapidly flashes orange, the battery may be
defective. for technical assistance (see "Contacting Dell" in the Dell Owner's
Manual that came with your computer).

Test the electrical outlet — Ensure that the electrical outlet is working by

testing it with another device, such as a lamp.

Check the AC adapter — Check the AC adapter cable connections. If the

AC adapter has a light, ensure that the light is on.

Connect the computer directly to an electrical outlet — Bypass power

protection devices, power strips, and the extension cable to verify that the
computer turns on.

Eliminate possible interference — Turn off nearby fans, fluorescent

lights, halogen lamps, or other appliances.

Adjust the power properties — See the Tell Me How help file or search

for the keyword standby in the Help and Support Center (Help in Windows

2000). See "

Accessing Help."

Reseat the memory modules — If your computer has 192 MB or more of

RAM and the computer power light turns on but the display remains blank,
reseat the memory modules. If your computer has less than 192 MB of
RAM, you do not need to reseat the module.

To check how many MB of RAM your computer has:

● In Windows XP, click Computer Information.

● In Windows 2000, right-click the My Computer icon on your desktop,

and then click the General tab.

Error Messages

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If the message is not listed, see the documentation for the operating system or the
program that was running at the time the message appeared.

Decreasing available memory — Your memory module may be faulty or

improperly seated. If your computer has 192 MB or more of RAM, reseat
the memory modules and, if necessary, replace it. If your computer has
less than 192 MB of RAM, you do not need to reseat the module.

To check how many MB of RAM your computer has:

● In Windows XP, click Computer Information.

● In Windows 2000, right-click the My Computer icon on your desktop,

and then click the General tab.

The file being copied is too large for the destination drive — The file

that you are trying to copy is too large to fit on the disk, or the disk is too
full. Try copying the file to a different disk or use a larger capacity disk.

Insert bootable media — The operating system is trying to boot to a

nonbootable floppy disk or CD. Insert a bootable floppy disk or CD.

Non-system disk or disk error — A floppy disk is in the floppy drive.

Remove the floppy disk and restart the computer.

Operating system not found — Contact Dell for technical assistance

(see "Contacting Dell" in the Dell Owner's Manual that came with your
computer).

A required .DLL file was not found — The program that you are trying to

open is missing an essential file. Remove and then reinstall the program.

Microsoft® Windows® XP

1. Click the Start button.

2. Click Control Panel.

3. Click Add or Remove Programs.

4. Select the program you want to remove.

5. Click the Change or Remove Program icon.

6. See the program documentation for installation instructions.

Windows 2000

1. Click the Start button, point to Settings, and then click Control
Panel.

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2. Double-click the Add/Remove Programs icon.

3. Select the program that you want to remove.

4. Click Change or Remove Programs and follow the prompts on the
screen.

5. See the program documentation for installation instructions.

x:\ is not accessible. The device is not ready — Insert a disk into the

drive and try again.

Video and Display Problems

If the display is blank

HINT: If you are using a program that requires a higher resolution than your

computer supports, Dell recommends that you attach an external monitor to
your computer.

Check the

light — When the light is blinking, the computer has

power.

If the light is blinking, the computer is in standby mode—press the
power button to exit standby mode.

If the

light is off, press the power button.

If the

light is on, your power management settings may have caused
the display to turn off. Try pressing any key or move the cursor to exit
standby mode.

Check the battery — If you are using a battery to power your computer,

the battery charge may be depleted. Connect the computer to an electrical
outlet using the AC adapter, and turn on the computer.

Test the electrical outlet — Ensure that the electrical outlet is working by

testing it with another device, such as a lamp.

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Check the AC adapter — Check the AC adapter cable connections. If the

AC adapter has a light, ensure that it is on.

Connect the computer directly to an electrical outlet — Bypass power

protection devices, power strips, and the extension cable to verify that the
computer turns on.

Adjust the Power Properties — See the Tell Me How help file or search

for the keyword standby in the Help and Support Center (Help in Windows

2000). See "

Accessing Help."

Switch the video image — If your computer is attached to an external

monitor, press

to switch the video image to the display.

If the display is difficult to read

Adjust the brightness — See the Tell Me How help file for instructions on

adjusting the brightness (see "

Accessing Help").

Move the subwoofer away from the computer or monitor — If your

external speaker system includes a subwoofer, ensure that the subwoofer is
at least 60 cm (2 ft) away from the computer or external monitor.

Eliminate possible interference — Turn off nearby fans, fluorescent

lights, halogen lamps, or other appliances.

Rotate the computer to face a different direction — Eliminate sunlight

glare, which can cause poor picture quality.

Adjust the Windows display settings

Windows XP

1. Click the Start button and then click Control Panel.

2. Click Appearance and Themes.

3. Click the area you want to change or click the Display icon.

4. Try different settings for Color quality and Screen resolution.

Windows 2000

1. Click the Start button, point to Settings, and then click Control
Panel.

2. Double-click the Display icon and then click the Settings tab.

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3. Try different settings for Colors, Screen area, and Advanced
Settings.

See "Error Messages" — If an error message appears, see "

Error

Messages."

If only part of the display is readable

Connect an external monitor

1. Turn off your computer and connect an external monitor to the
computer.

2. Turn on the computer and the monitor and adjust the monitor
brightness and contrast controls.

If the external monitor works, the computer display or video controller may
be defective. Contact Dell for technical assistance (see "Contacting Dell" in
the Dell Owner's Manual that came with your computer).

Sound and Speaker Problems

If you have a problem with integrated speakers

Adjust the Windows® volume control — Double-click the speaker icon

in the lower-right corner of your screen. Ensure that the volume is turned
up and that the sound is not muted. Adjust the volume, bass, or treble
controls to eliminate distortion.

Adjust the volume using keyboard shortcuts — Press

to

disable (mute) or reenable the integrated speakers.

Reinstall the sound (audio) driver — See "

Reinstalling Drivers and

Utilities."

If you have a problem with external speakers

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HINT: The volume control in some MP3 players overrides the Windows volume

setting. If you have been listening to MP3 songs, make sure that you did not
turn the player volume down or off.

Check the speaker cable connections — See the setup diagram supplied

with the speakers.

Test the electrical outlet — Ensure that the electrical outlet is working by

testing it with another device, such as a lamp.

Ensure that the speakers are turned on — See the setup diagram

supplied with the speakers.

Adjust the Windows volume control — Double-click the speaker icon in

the lower-right corner of your screen. Ensure that the volume is turned up
and that the sound is not muted. Adjust the volume, bass, or treble controls
to eliminate distortion.

Test the speakers — Plug the speaker audio cable into the line-out

connector on the computer. Ensure that the headphone volume control is
turned up. Play a music CD.

Run the speaker self-test — Some speaker systems have a self-test

button on the subwoofer. See the speaker documentation for self-test
instructions.

Eliminate possible interference — Turn off nearby fans, fluorescent

lights, or halogen lamps to check for interference.

Reinstall the sound (audio) driver — See "

Reinstalling Drivers and

Utilities."

Printer Problems

Check the printer cable connections — Ensure that the printer cable is

properly connected to the computer.

Test the electrical outlet — Ensure that the electrical outlet is working by

testing it with another device, such as a lamp.

Ensure that the printer is turned on — See the documentation supplied

with the printer.

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Verify that Windows® recognizes the printer

Windows XP

1. Click the Start button.

2. Click Control Panel.

3. Click Printers and Other Hardware.

4. Click View installed printers or fax printers. If the printer model is
listed, right-click the printer icon.

5. Click Properties and then click the Ports tab.

6. Ensure that the Print to the following port(s) setting is set for your
printer type:

● For a parallel printer: LPT1 (Printer Port)

● For a USB printer: USB

Windows 2000

1. Click the Start button, point to Settings, and then click Printers.

If the printer model is listed, right-click the printer icon.

2. Click Properties and then click the Ports tab.

3. Ensure that the Print to the following port: option is set for your
printer type:

● For a parallel printer: LPT1 (Printer Port)

● For a USB printer: USB

Reinstall the printer driver — See "

Reinstalling Drivers and Utilities."

Modem and Internet Connection Problems

NOTICE: Connect the modem to an analog telephone wall jack only. Connecting

the modem to a digital telephone network damages the modem.

NOTICE: Modem and network connectors look similar. Do not plug a telephone

line into the network connector.

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HINT: If you can connect to your Internet service provider (ISP), your modem

is functioning properly. If you are sure that your modem is working properly and
you still experience problems, contact your ISP.

Check the telephone wall jack — Disconnect the telephone line from the

modem and connect it to a telephone. Listen for a dial tone. Ensure that
you have touchtone telephone service. Try connecting the modem to a
different telephone wall jack. Slow connection speeds can be caused by
telephone noise as well as by telephone line or network conditions. Contact
your telephone company or network administrator for more information.

Connect the modem directly to the telephone wall jack — If you have

other telephone devices sharing the line, such as an answering machine,
fax machine, surge protector, or line splitter, then bypass them and use the
telephone line to connect the modem directly to the telephone wall jack.

Check the connection — Verify that the telephone line is connected to the

modem.

Check the telephone line — Try using a different telephone line. If you

are using a line that is 3 m (10 ft) or more in length, try a shorter one.

Irregular dial tone — If you have voice mail service, you might hear an

irregular dial tone when you have messages. Contact your telephone
company for instructions on restoring a dial tone.

Turn off call waiting (catch-phone) — See your telephone directory for

instructions on deactivating this feature. Then adjust the dial-up networking
connection properties.

Windows® XP

1. Click the Start button and click Control Panel.

2. Click Printers and Other Hardware, click Phone and Modem

Options, click the Dialing Rules tab, and then click Edit....

3. In the Edit Location window, ensure that To disable call waiting,
dial: is checked, and then select the proper code as listed in your
telephone directory.

4. Click Apply and click OK.

5. Close the Phone and Modems Options window.

6. Close the Control Panel window.

Windows 2000

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1. Click the Start button, point to Settings, and then click Control
Panel.

2. Double-click the Modems icon.

3. Click Dialing Properties.

4. Ensure that To disable call waiting, dial: is checked, and then
select the proper code as listed in your telephone directory.

5. Click Apply and click OK.

6. Close the Modems Properties window.

7. Close the Control Panel window.

Verify that the modem is communicating with Windows

XP

1. Click the Start button and click Control Panel.

2. Click Printers and Other Hardware and click Phone and Modem
Options.

3. Click the Modems tab.

4. Click the COM port for your modem.

5. Click Properties, click the Diagnostics tab, and then click Query
Modem to verify that the modem is communicating with Windows.

If all commands receive responses, the modem is operating properly.

Windows 2000

1. Click the Start button, point to Settings, and then click Control
Panel.

2. Double-click Phone and Modem Options.

If multiple entries for the same modem or modems are listed but not
installed, delete the entries, restart the computer, and repeat steps 1
and 2.

3. Click the Diagnostics tab.

4. Click the COM port for your modem.

5. Click Query Modem to verify that the modem is communicating with
Windows.

If all commands receive responses, the modem is operating properly.

Scanner Problems

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Check the power cable connection — Ensure that the scanner power

cable is firmly connected to a working electrical power source and that the
scanner is turned on. If the device is plugged into a surge protector, try
plugging it directly into an electrical outlet.

Check the scanner cable connection — Ensure that the scanner cable is

firmly connected to the computer and to the scanner.

Unlock the scanner — Ensure that your scanner is unlocked if it has a

locking tab or button.

Reinstall the scanner driver — See the scanner documentation for

instructions.

PC Card Problems

Check the PC Card — Ensure that the PC Card is properly inserted into the

connector.

Ensure that the card is recognized by Windows® — Double-click the

Safely Remove Hardware (Unplug or Eject Hardware in Windows

2000) icon in the Windows taskbar. Ensure that the card is listed.

If you have problems with a Dell-provided PC Card — Contact Dell for

technical assistance (see "Contacting Dell" in the Dell Owner's Manual that
came with your computer).

If you have problems with a PC Card not provided by Dell — Contact

the PC Card manufacturer.

Touch Pad or Mouse Problems

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Check the touch pad settings

Windows® XP

1. Click the Start button, click Control Panel, and then click Printers
and Other Hardware.

2. Click Mouse.

3. Try adjusting the settings.

Windows 2000

1. Click the Start button, point to Settings, and then click Control
Panel.

2. Double-click the Mouse icon.

3. Try adjusting the settings.

Check the mouse cable — Shut down the computer. Disconnect the

mouse cable and check it for damage. For PS/2 cables, check the cable
connector for bent or broken pins. Firmly reconnect the cable.

If you are using a mouse extension cable, disconnect it and connect the
mouse directly to the computer.

To verify that the problem is with the mouse, check the touch pad

1. Turn off the computer.

2. Disconnect the mouse.

3. Turn on the computer.

4. At the Windows desktop, use the touch pad to move the cursor
around, select an icon, and open it.

If the touch pad operates correctly, the mouse may be defective.

Reinstall the touch pad driver — See "

Reinstalling Drivers and Utilities."

External Keyboard Problems

HINT: When you attach an external keyboard, the integrated keyboard remains

fully functional.

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Solving Problems: Dell Inspiron 2600 and 2650

Check the keyboard cable — Shut down the computer. Disconnect the

keyboard cable and check it for damage. For PS/2 cables, check the cable
connector for bent or broken pins. Firmly reconnect the cable.

If you are using a keyboard extension cable, disconnect it and connect the
keyboard directly to the computer.

Check the external keyboard

1. Turn off the computer, wait 1 minute, and turn it on again.

2. Verify that the numbers, capitals, and scroll lock lights on the
keyboard blink during the boot routine.

3. From the Windows® desktop, click the Start button, point to
Programs (All Programs in Windows XP), point to Accessories,
and click Notepad.

4. Type some characters on the external keyboard and verify that they
appear on the display.

If you cannot verify these steps, you may have a defective external
keyboard.

To verify that the problem is with the external keyboard, check the
integrated keyboard

1. Turn off the computer.

2. Disconnect the external keyboard.

3. Turn on the computer.

4. From the Windows desktop, click the Start button, point to
Programs, point to Accessories, and click Notepad.

5. Type some characters on the integrated keyboard and verify that they
appear on the display.

If the characters appear now but did not with the external keyboard, you
may have a defective external keyboard. Contact Dell (see "Contacting Dell"
in the Dell Owner's Manual that came with your computer).

Unexpected Characters

Press to disable the numeric keypad. Verify that the numbers lock light is not
lit.

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Solving Problems: Dell Inspiron 2600 and 2650

Drive Problems

HINT: For information on saving files to a floppy disk, see the Tell Me How help

file (see "

Accessing Help").

If you cannot save a file to a floppy disk drive

Ensure that Windows® recognizes the drive — In Windows XP, click

the Start button and click My Computer. In Windows 2000, double-click
My Computer. If the drive is not listed, perform a full scan with your

antivirus software to check for and remove viruses. Viruses can sometimes
prevent Windows from recognizing the drive. Insert a bootable disk and

restart the computer. Verify that the

light is blinking, indicating normal

operation.

Ensure that the disk is not write-protected — You cannot save data to

a write-protected disk. See the following figure.

Try another floppy disk — Insert another disk to eliminate the possibility

that the original disk is defective.

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Solving Problems: Dell Inspiron 2600 and 2650

Check the drive for errors — If the drive is a fixed drive:

1. Remove the hard drive.

2. Insert the Drivers and Utilities CD for your computer and turn on the
computer. Verify that the light is blinking, indicating normal

operation. If a drive error message appears, see "Error Messages" for
an explanation.

3. Run the IDE tests. See "

Using the Dell Diagnostics."

Clean the drive — See "Cleaning Your Computer" in the Tell Me How help

file for instructions (see "

Accessing Help").

If you cannot play a CD, CD-RW, or DVD

HINT: Because of different worldwide file types, not all DVD titles work in all

DVD drives.

High-speed CD drive vibration is normal and may cause noise. This noise does not
indicate a defect with the drive or the CD.

Ensure that Windows® recognizes the drive — In Windows XP, click

the Start button and click My Computer. In Windows 2000, double-click
My Computer. If the drive is not listed, perform a full scan with your

antivirus software to check for and remove viruses. Viruses can sometimes
prevent Windows from recognizing the drive. Insert a bootable disk and

restart the computer. Verify that the

light is blinking, indicating normal

operation.

Try another disc — Insert another disc to eliminate the possibility that the

original disc is defective.

Adjust the Windows volume control — Double-click the speaker icon in

the lower-right corner of your screen. Ensure that the volume is turned up
and that the sound is not muted.

Clean the drive or disc — See "Cleaning Your Computer" in the Tell Me

How help file for instructions (see "

Accessing Help").

If you cannot eject the CD, CD-RW, or DVD drive

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