Dell Inspiron 23 User Manual
Inspiron 23
Service Manual
Computer Model: Inspiron 2350
Regulatory Model: W07C
Regulatory Type: W07C002
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better
use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss
of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and
international copyright and intellectual property laws. Dell™ and the Dell logo are trademarks
of Dell Inc. in the United States and/or other jurisdictions. All other marks and names
mentioned herein may be trademarks of their respective companies.
2014 - 10
Rev. A00
Contents
Before Working Inside Your Computer.................................10
Before You Begin ............................................................................................ 10
Safety Instructions............................................................................................ 11
Recommended Tools...................................................................................... 12
After Working Inside Your Computer.................................... 13
Technical Overview...................................................................14
Inside View of Your Computer........................................................................ 14
Computer-base Components................................................................... 15
Display Panel With Stand Assembly...........................................................16
System Board Components ............................................................................17
Removing the Memory Module(s).......................................... 18
Procedure.........................................................................................................18
Replacing the Memory Module(s)...........................................21
Procedure.........................................................................................................21
Removing the Base Cover........................................................23
Procedure.........................................................................................................23
Replacing the Base Cover........................................................ 25
Procedure.........................................................................................................25
Removing the Computer Base................................................26
Prerequisites.....................................................................................................26
Procedure........................................................................................................ 26
Replacing the Computer Base................................................ 28
Procedure........................................................................................................ 28
Post-requisites.................................................................................................28
Removing the Hard Drive.........................................................29
Prerequisites.....................................................................................................29
Procedure........................................................................................................ 29
Replacing the Hard Drive.........................................................32
Procedure.........................................................................................................32
Post-requisites................................................................................................. 32
Removing the Wireless Card................................................... 33
Prerequisites.....................................................................................................33
Procedure.........................................................................................................33
Replacing the Wireless Card....................................................35
Procedure.........................................................................................................35
Post-requisites................................................................................................. 35
Removing the mSATA Card..................................................... 36
Prerequisites.....................................................................................................36
Procedure........................................................................................................ 36
Replacing the mSATA Card......................................................38
Procedure........................................................................................................ 38
Post-requisites.................................................................................................39
Removing the Speakers........................................................... 40
Prerequisites.................................................................................................... 40
Procedure ....................................................................................................... 40
Replacing the Speakers............................................................42
Procedure ....................................................................................................... 42
Post-requisites.................................................................................................42
Removing the USB Board.........................................................43
Prerequisites.....................................................................................................43
Procedure........................................................................................................ 43
Replacing the USB Board.........................................................45
Procedure........................................................................................................ 45
Post-requisites.................................................................................................45
Removing the Coin-Cell Battery............................................ 46
Prerequisites.................................................................................................... 46
Procedure........................................................................................................ 46
Replacing the Coin-Cell Battery............................................ 48
Procedure........................................................................................................ 48
Post-requisites.................................................................................................48
Removing the Fan..................................................................... 49
Prerequisites.................................................................................................... 49
Procedure........................................................................................................ 50
Replacing the Fan......................................................................52
Procedure.........................................................................................................52
Post-requisites................................................................................................. 52
Removing the Heat Sink...........................................................53
Prerequisites.....................................................................................................53
Procedure........................................................................................................ 54
Replacing the Heat Sink........................................................... 56
Procedure........................................................................................................ 56
Post-requisites.................................................................................................56
Removing the Processor.......................................................... 57
Prerequisites.....................................................................................................57
Procedure.........................................................................................................57
Replacing the Processor.......................................................... 58
Procedure........................................................................................................ 58
Post-requisites.................................................................................................59
Removing the System Board...................................................60
Prerequisites.................................................................................................... 60
Procedure........................................................................................................ 60
Replacing the System Board................................................... 62
Procedure........................................................................................................ 62
Post-requisites.................................................................................................62
Removing the Back Cover....................................................... 63
Prerequisites.....................................................................................................63
Procedure........................................................................................................ 63
Replacing the Back Cover....................................................... 64
Procedure........................................................................................................ 64
Post-requisites.................................................................................................64
Removing the Camera..............................................................65
Prerequisites.....................................................................................................65
Procedure........................................................................................................ 65
Replacing the Camera.............................................................. 67
Procedure.........................................................................................................67
Post-requisites................................................................................................. 67
Removing the Microphone......................................................68
Prerequisites.................................................................................................... 68
Procedure........................................................................................................ 68
Replacing the Microphone...................................................... 70
Procedure........................................................................................................ 70
Post-requisites.................................................................................................70
Removing the Converter Board.............................................. 71
Prerequisites..................................................................................................... 71
Procedure......................................................................................................... 71
Replacing the Converter Board.............................................. 73
Procedure.........................................................................................................73
Post-requisites................................................................................................. 73
Removing the Power-Button Module................................... 74
Prerequisites.....................................................................................................74
Procedure.........................................................................................................74
Replacing the Power-Button Module....................................76
Procedure.........................................................................................................76
Post-requisites................................................................................................. 76
Removing the Stand Assembly................................................77
Prerequisites.....................................................................................................77
Procedure.........................................................................................................77
Replacing the Stand Assembly................................................82
Procedure........................................................................................................ 82
Post-requisites.................................................................................................82
Removing the Display Panel....................................................84
Prerequisites.................................................................................................... 84
Procedure........................................................................................................ 84
Replacing the Display Panel....................................................88
Procedure........................................................................................................ 88
Post-requisites.................................................................................................88
Removing the Control-Buttons Board..................................89
Prerequisites.................................................................................................... 89
Procedure........................................................................................................ 89
Replacing the Control-Buttons Board.................................. 91
Procedure.........................................................................................................91
Post-requisites................................................................................................. 91
System Setup Options.............................................................. 92
Overview ......................................................................................................... 97
Entering System Setup ................................................................................... 98
Clearing Forgotten Passwords............................................... 99
Clearing CMOS Settings.........................................................100
Display-Settings Controls......................................................101
Flashing the BIOS.................................................................... 104
Getting Help and Contacting Dell........................................105
Self-Help Resources......................................................................................105
Contacting Dell..............................................................................................105
Before Working Inside Your Computer
CAUTION: To avoid damaging the components and cards, handle
them by their edges and avoid touching pins and contacts.
NOTE: The images in this document may differ from your computer
depending on the configuration you ordered.
Before You Begin
1 Save and close all open files and exit all open applications.
2 Shut down your computer.
– Windows 8.1: On the Start screen, click or tap the power icon →
Shut down.
– Windows 7: Click or tap Start → Shut down.
NOTE: If you are using a different operating system, see the
documentation of your operating system for shut-down
instructions.
3 Disconnect your computer and all attached devices from their electrical
outlets.
4 Disconnect all cables such as telephone cables, network cables and so
on, from your computer.
5 Disconnect all attached devices and peripherals, such as keyboard,
mouse, monitor, and so on, from your computer.
6 Remove any media card and optical disc from your computer, if
applicable.
7 After the computer is unplugged, press and hold the power button for 5
seconds to ground the system board.
CAUTION: Place the computer on a flat, soft and clean surface to
avoid scratching the display.
8 Place the computer face down.
10
Safety Instructions
Use the following safety guidelines to protect your computer from potential
damage and ensure your personal safety.
WARNING: Before working inside your computer, read the safety
information that shipped with your computer. For more safety best
practices, see the Regulatory Compliance home page at dell.com/
regulatory_compliance.
WARNING: Disconnect all power sources before opening the
computer cover or panels. After you finish working inside the
computer, replace all covers, panels, and screws before connecting to
the power source.
CAUTION: To avoid damaging the computer, make sure that the work
surface is flat and clean.
CAUTION: To avoid damaging the components and cards, handle
them by their edges and avoid touching pins and contacts.
CAUTION: Only a certified service technician is authorized to remove
the computer cover and access any of the components inside the
computer. See the safety instructions for complete information about
safety precautions, working inside your computer, and protecting
against electrostatic discharge.
CAUTION: Before touching anything inside your computer, ground
yourself by touching an unpainted metal surface, such as the metal at
the back of the computer. While you work, periodically touch an
unpainted metal surface to dissipate static electricity, which could
harm internal components.
CAUTION: When you disconnect a cable, pull on its connector or on
its pull-tab, not on the cable itself. Some cables have connectors with
locking tabs or thumb-screws that you must disengage before
disconnecting the cable. When disconnecting cables, keep them
evenly aligned to avoid bending any connector pins. When connecting
cables, make sure that the ports and connectors are correctly oriented
and aligned.
CAUTION: To disconnect a network cable, first unplug the cable from
your computer and then unplug the cable from the network device.
11
CAUTION: Press and eject any installed card from the media-card
reader.
Recommended Tools
The procedures in this document may require the following tools:
• Philips screwdriver
• Flat-head screwdriver
• Plastic scribe
12
After Working Inside Your Computer
CAUTION: Leaving stray or loose screws inside your computer may
severely damage your computer.
1 Replace all screws and make sure that no stray screws remain inside your
computer.
2 Connect any external devices, peripherals, and cables you removed
before working on your computer.
3 Replace any media cards, discs, and any other part(s) that you removed
before working on your computer.
4 Connect your computer and all attached devices to their electrical
outlets.
5 Turn on your computer.
13
Technical Overview
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before Working Inside Your Computer. After working inside your
computer, follow the instructions in After Working Inside Your
Computer. For more safety best practices, see the Regulatory
Compliance home page at dell.com/regulatory_compliance.
Inside View of Your Computer
This chapter lists out the components on the computer base and display
panel.
14
Computer-base Components
1 heat sink 2 fan
3 coin-cell battery 4 hard-drive assembly
5 USB board 6 speakers (2)
7 mSATA card 8 memory modules (2)
9 processor 10 wireless-mini card
11 system board
15
Display Panel With Stand Assembly
1 auxiliary antenna 2 auxiliary antenna cable
3 right microphone cable 4 camera assembly
5 camera cable 6 left microphone cable
7 main antenna cable 8 main antenna
9 display panel 10 display-panel bracket
11 display cable 12 stand
13 converter-board cable 14 power-buttons board cable
15 control-buttons board cable 16 control-buttons board
17 converter board 18 display-backlight cable
16
System Board Components
1 wireless-card slot (WLAN/WiDi) 2 display-cable connector (LVDS)
3 camera-cable connector 4 display-backlight cable
5 processor socket 6 fan-cable connector
7 USB-board cable connector
(USB_CARD)
9 memory-module slot (DDR3L) 10 hard-drive connector (HDD)
11 mSATA-card slot (mSATA)
connector (MONITOR_SIGNAL)
8 speaker-cable connector
(SPEAKER)
17
Removing the Memory Module(s)
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before Working Inside Your Computer. After working inside your
computer, follow the instructions in After Working Inside Your
Computer. For more safety best practices, see the Regulatory
Compliance home page at dell.com/regulatory_compliance.
Procedure
1 Loosen the captive screw that secures the memory-module cover to the
base cover.
18
2 Slide and lift the memory-module cover off the base cover.
1 base cover 2 memory-module cover
3 captive screw
NOTE: If the memory module accidentally slips and falls in the
computer base, remove the base cover to retrieve the memory
module. See "Removing the Base Cover”.
3 Use your fingertips to spread apart the securing clips on each end of the
memory-module slot until the memory module pops up.
19
4 Remove the memory module from the memory-module slot.
20
1 memory-module slot 2 securing clips (2)
3 memory module
Replacing the Memory Module(s)
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before Working Inside Your Computer. After working inside your
computer, follow the instructions in After Working Inside Your
Computer. For more safety best practices, see the Regulatory
Compliance home page at dell.com/regulatory_compliance.
Procedure
NOTE: If you are installing only one memory module, insert the memory
module in the memory-module slot marked as DIMM1.
1 Align the notch on the memory module with the tab on the memory-
module slot.
21
2 Insert the memory module into the memory-module slot, and press the
memory module down until it clicks into place.
NOTE: If you do not hear the click, remove the memory module
and reinstall it.
1 tab 2 notch
3 memory-module slot 4 securing clips (4)
5 memory modules (2)
3 Insert the tabs on the memory-module cover into the slots on the base
cover and then slide the memory-module cover into place.
4 Tighten the captive screw that secures the memory-module cover to the
base cover.
22
Removing the Base Cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before Working Inside Your Computer. After working inside your
computer, follow the instructions in After Working Inside Your
Computer. For more safety best practices, see the Regulatory
Compliance home page at dell.com/regulatory_compliance.
Procedure
1 Remove the screws that secure the base cover to the computer base.
2 Loosen the captive screw that secures the base cover to the computer
base.
1 captive screw 2 base cover
3 screws (7)
3 Starting from the right side, pry up the base cover to release the ports on
the system board from the slots on the base cover.
23
4 Lift the base cover off the computer base.
1 plastic scribe 2 base cover
24
Replacing the Base Cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before Working Inside Your Computer. After working inside your
computer, follow the instructions in After Working Inside Your
Computer. For more safety best practices, see the Regulatory
Compliance home page at dell.com/regulatory_compliance.
Procedure
1 Slide the slots on the base cover into the ports on the system board and
snap the base cover into place.
2 Replace the screws that secure the base cover to the computer base.
3 Tighten the captive screw that secures the base cover to the computer
base.
25
Removing the Computer Base
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before Working Inside Your Computer. After working inside your
computer, follow the instructions in After Working Inside Your
Computer. For more safety best practices, see the Regulatory
Compliance home page at dell.com/regulatory_compliance.
Prerequisites
Remove the base cover.
Procedure
1 Disconnect the antenna cables from the wireless mini-card.
2 Using the pull-tabs, disconnect the display cables from the system board.
26
1 wireless mini-card 2 antenna cables (2)
3 pull tabs (2) 4 display cables (2)
3 Remove the screws that secure the computer base to the stand
assembly.
4 Lift the computer base slightly and slide the display cables and antenna
cables through the cable slot on the computer base.
5 Lift the computer base away from the stand assembly.
1 screws (2) 2 cable slot
3 computer base
27
Replacing the Computer Base
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before Working Inside Your Computer. After working inside your
computer, follow the instructions in After Working Inside Your
Computer. For more safety best practices, see the Regulatory
Compliance home page at dell.com/regulatory_compliance.
Procedure
1 Slide the display cables and antenna cables through the cable slot on the
computer base.
2 Place the computer base on the stand assembly and align the screw
holes on the computer base with the screw holes on the stand assembly.
3 Replace the screws that secure the computer base to the stand assembly.
4 Connect the display cables to the system board.
5 Connect the antenna cables to the wireless mini-card.
Post-requisites
Replace the base cover.
28
Removing the Hard Drive
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before Working Inside Your Computer. After working inside your
computer, follow the instructions in After Working Inside Your
Computer. For more safety best practices, see the Regulatory
Compliance home page at dell.com/regulatory_compliance.
CAUTION: Hard drives are fragile. Exercise care when handling the
hard drive.
CAUTION: To avoid data loss, do not remove the hard drive while the
computer is in sleep or on state.
Prerequisites
1 Remove the base cover.
2 Remove the computer base.
Procedure
1 Disconnect the speaker cable from the system board.
2 Note the speaker-cable routing and remove the cable from the routing
guides on the hard-drive assembly.
3 Remove the screws that secure the hard-drive assembly to the computer
base.
29
4 Slide and lift the hard-drive assembly off the computer base.
1 screws (4) 2 hard-drive assembly
3 computer base 4 system board
5 speaker cable
5 Remove the screws that secure the hard-drive bracket to the hard drive.
6 Lift the hard drive off the hard-drive bracket.
30
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