Dell Inspiron 22-3277 User Manual
Inspiron 22 3000 All-in-One
Service Manual
Computer Model: Inspiron 22-3277
Regulatory Model: W19B
Regulatory Type: W19B001
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make
better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or
loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
© 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are
trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their
respective owners.
2018 - 01
Rev. A00
Contents
Before working inside your computer........................... 10
Before you begin .....................................................................................10
Safety instructions...................................................................................10
Recommended tools.................................................................................11
Screw list................................................................................................. 12
After working inside your computer..............................14
Removing the stand......................................................15
Easel Stand..............................................................................................15
Pedestal stand......................................................................................... 16
Replacing the stand......................................................18
Easel stand...............................................................................................18
Pedestal stand......................................................................................... 18
Removing the back cover............................................. 19
Prerequisite..............................................................................................19
Procedure............................................................................................... 20
Replacing the back cover............................................. 21
Procedure................................................................................................ 21
Post-requisite...........................................................................................21
Removing the hard drive.............................................. 22
Prerequisites............................................................................................22
Procedure................................................................................................22
3
Replacing the hard drive.............................................. 24
Procedure................................................................................................24
Post-requisites........................................................................................ 24
Removing the system-board shield.............................. 25
Prerequisites........................................................................................... 25
Procedure............................................................................................... 25
Replacing the system-board shield...............................27
Procedure................................................................................................27
Post-requisites.........................................................................................27
Removing the memory module.....................................28
Prerequisites............................................................................................28
Procedure............................................................................................... 29
Replacing the memory module.....................................30
Procedure............................................................................................... 30
Post-requisites........................................................................................ 30
Removing the wireless card.......................................... 31
Prerequisites............................................................................................ 31
Procedure................................................................................................ 31
Replacing the wireless card..........................................34
Procedure................................................................................................34
Post-requisites........................................................................................ 35
Removing the antenna................................................. 36
Prerequisites........................................................................................... 36
Procedure............................................................................................... 36
4
Replacing the antenna................................................. 38
Procedure............................................................................................... 38
Post-requisites........................................................................................ 38
Removing the solid-state drive/Intel Optane................39
Prerequisites........................................................................................... 39
Procedure............................................................................................... 40
Replacing the solid-state drive/ Intel Optane................41
Procedure................................................................................................ 41
Post-requisites........................................................................................ 42
Removing the media-card reader................................. 43
Prerequisites............................................................................................43
Procedure................................................................................................43
Replacing the media-card reader................................. 45
Procedure............................................................................................... 45
Post-requisites........................................................................................ 45
Removing the power-button board.............................. 46
Prerequisites........................................................................................... 46
Procedure............................................................................................... 46
Replacing the power-button board...............................48
Procedure............................................................................................... 48
Post-requisites........................................................................................ 48
Removing the microphone........................................... 49
Prerequisites........................................................................................... 49
Procedure............................................................................................... 49
5
Replacing the microphone............................................ 51
Procedure................................................................................................ 51
Post-requisites......................................................................................... 51
Removing the camera.................................................. 52
Prerequisites........................................................................................... 52
Procedure............................................................................................... 52
Replacing the camera.................................................. 55
Procedure............................................................................................... 55
Post-requisites........................................................................................ 55
Removing the coin-cell battery.................................... 56
Prerequisites........................................................................................... 56
Procedure................................................................................................57
Replacing the coin-cell battery.................................... 58
Procedure............................................................................................... 58
Post-requisites........................................................................................ 58
Removing the fan.........................................................59
Prerequisites........................................................................................... 59
Procedure............................................................................................... 59
Replacing the fan......................................................... 61
Procedure................................................................................................61
Post-requisites.........................................................................................61
Removing the heat sink................................................62
Prerequisites........................................................................................... 62
Procedure............................................................................................... 62
6
Replacing the heat sink................................................64
Procedure............................................................................................... 64
Post-requisites........................................................................................ 64
Removing the speakers................................................65
Prerequisites........................................................................................... 65
Procedure............................................................................................... 65
Replacing the speakers................................................ 67
Procedure................................................................................................67
Post-requisites........................................................................................ 67
Removing the system board.........................................68
Prerequisites........................................................................................... 68
Procedure............................................................................................... 68
Replacing the system board..........................................71
Procedure................................................................................................ 71
Post-requisites........................................................................................ 72
Flashing the BIOS....................................................................................72
Removing the display panel..........................................73
Prerequisites............................................................................................73
Procedure................................................................................................73
Replacing the display panel.......................................... 77
Procedure................................................................................................77
Post-requisites......................................................................................... 81
Removing the middle frame......................................... 82
Prerequisites............................................................................................82
Procedure............................................................................................... 83
7
Replacing the middle frame......................................... 86
Procedure............................................................................................... 86
Post-requisites........................................................................................ 86
Removing the rubber feet............................................88
Prerequisites........................................................................................... 88
Procedure............................................................................................... 88
Replacing the rubber feet............................................ 90
Procedure............................................................................................... 90
Post-requisites........................................................................................ 90
Downloading drivers..................................................... 91
Downloading the audio driver...................................................................91
Downloading the graphics driver............................................................. 92
Downloading the USB driver................................................................... 92
Downloading the chipset driver...............................................................93
Downloading the network driver............................................................. 94
System setup...............................................................96
Boot Sequence....................................................................................... 96
Navigation keys.......................................................................................96
BIOS overview.........................................................................................97
Entering BIOS setup program..................................................................97
System Setup Options............................................................................ 98
Flashing the BIOS.................................................................................. 103
Troubleshooting..........................................................105
Flashing the BIOS..................................................................................105
Reinstall Windows using a USB recovery drive...................................... 105
Enhanced Pre-Boot System Assessment (ePSA) diagnostics................106
8
Running the ePSA diagnostics......................................................... 107
Display built-in self test.......................................................................... 107
Diagnostics............................................................................................ 107
Flea power release.................................................................................109
Wi-Fi power cycle..................................................................................109
Getting help and contacting Dell................................. 110
Self-help resources.................................................................................110
Contacting Dell........................................................................................111
9
Before working inside your computer
NOTE: The images in this document may dier from your computer
depending on the conguration you ordered.
Before you begin
1 Save and close all open les and exit all open applications.
2 Shut down your computer. Click Start → Power → Shut down.
NOTE: If you are using a dierent operating system, see the
documentation of your operating system for shut-down instructions.
3 Disconnect your computer and all attached devices from their electrical outlets.
4 Disconnect all attached network devices and peripherals, such as keyboard,
mouse, and monitor from your computer.
5 Remove any media card and optical disc from your computer, if applicable.
6 After the computer is unplugged, press and hold the power button for 5 seconds
to ground the system board.
CAUTION: Place the computer on a at, soft, and clean surface to
avoid scratches on the display.
7 Place the computer face down.
Safety instructions
Use the following safety guidelines to protect your computer from potential damage
and ensure your personal safety.
WARNING: Before working inside your computer, read the safety
information that shipped with your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
10
WARNING: Disconnect all power sources before opening the computer
cover or panels. After you nish working inside the computer, replace all
covers, panels, and screws before connecting to the electrical outlet.
CAUTION: To avoid damaging the computer, ensure that the work surface is
at and clean.
CAUTION: To avoid damaging the components and cards, handle them by
their edges, and avoid touching pins and contacts.
CAUTION: You should only perform troubleshooting and repairs as
authorized or directed by the Dell technical assistance team. Damage due to
servicing that is not authorized by Dell is not covered by your warranty. See
the safety instructions that shipped with the product or at www.dell.com/
regulatory_compliance.
CAUTION: Before touching anything inside your computer, ground yourself
by touching an unpainted metal surface, such as the metal at the back of
the computer. While you work, periodically touch an unpainted metal surface
to dissipate static electricity, which could harm internal components.
CAUTION: When you disconnect a cable, pull on its connector or on its pull
tab, not on the cable itself. Some cables have connectors with locking tabs
or thumb-screws that you must disengage before disconnecting the cable.
When disconnecting cables, keep them evenly aligned to avoid bending any
connector pins. When connecting cables, ensure that the ports and
connectors are correctly oriented and aligned.
CAUTION: Press and eject any installed card from the media-card reader.
Recommended tools
The procedures in this document may require the following tools:
• Phillips screwdriver #1
• Plastic scribe
11
Screw list
The following table provides the list of screws that are used for securing dierent
components to the computer.
Table 1. Screw list
Component Secured to Screw type Quantity Screw image
Stand System-board
shield
M3x5 4
Hard-drive
bracket
Hard-drive
bracket
System-board
shield
Media-card
reader cover
Media-card
reader
Power-button
board
Microphone Display-
Speakers Display-
Displayassembly base
Hard drive M3x3.5 4
Displayassembly base
Displayassembly base
Displayassembly base
Displayassembly base
assembly base
assembly base
M3x5 1
M3x5 5
M3x5 1
M3x5 1
M3x5 1
M2x2.5
M3 4+7.1 XZN 4
2
Fan Display-
assembly base
12
M2x2.5 3
Component Secured to Screw type Quantity Screw image
Retractablecamera
assembly
System board Display-
Displayassembly base
assembly base
M3x5 2
M3x5
6
Wireless-card
shield
Wireless card System board M2x2.5 1
Display panel Display-
Middle frame Display-
Rubber feet Display-
Solid-state
drive
System board M2x2.5 2
M3x5 8
assembly base
M3x5 black 13
assembly base
M3x5 black 4
assembly base
System board M2x2.5 1
13
After working inside your computer
CAUTION: Leaving stray or loose screws inside your computer may severely
damage your computer.
1 Replace all screws and ensure that no stray screws remain inside your computer.
2 Connect any external devices, peripherals, or cables you removed before working
on your computer.
3 Replace any media cards, discs, or any other parts that you removed before
working on your computer.
4 Connect your computer and all attached devices to their electrical outlets.
5 Turn on your computer.
14
Removing the stand
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Easel Stand
1 CAUTION: Place the computer on a at, soft, and clean surface to
avoid scratches on the display.
Place the computer on a clean and at surface.
2 Using your ngertips, pry the stand cover o the back cover.
www.dell.com/
3 Remove the four screws (M3x5) that secure the stand to the system-board
shield.
15
4 Lift and slide the stand from the system-board shield.
Pedestal stand
1 CAUTION: Place the computer on a at, soft, and clean surface to
avoid scratches on the display.
Place the computer on a clean and at surface.
2 Extend the stand upward.
16
3 Using your ngertips, pry the stand cover o the back cover.
4 Remove the four screws (M3x5) that secure the stand bracket to the system-
board shield.
5 Lift the handle, and slide it out from the system-board shield.
17
Replacing the stand
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Easel stand
1 Insert the tabs on the stand bracket into the slots on the system-board shield.
2 Align the screw holes on the stand with the screw holes on the system-board
shield.
3 Replace the four screws (M3x5) that secure the stand to the system-board
shield.
4 Replace the stand cover.
5 Place the computer in its upright position.
Pedestal stand
1 Insert the tabs on the stand bracket into the slots on the system-board shield.
2 Align the screw holes on the stand with the screw holes on the system-board
shield.
3 Replace the four screws (M3x5) that secure the stand bracket to the system-
board shield.
4 Replace the stand cover.
5 Place the computer in its upright position.
www.dell.com/
18
Removing the back cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Prerequisite
Remove the stand.
www.dell.com/
19
Procedure
CAUTION: Do not remove the computer cover unless you must install or
replace internal components on your computer.
Use one hand to stabilize your computer, and use another hand to pull the back
cover from the center to lift it o the display assembly base.
20
Replacing the back cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Procedure
CAUTION: Make sure that no cables are caught between the back cover and
the display-assembly base.
Align the tabs on the back cover with the slots on the display-assembly base and
snap the back cover into place.
Post-requisite
Replace the stand.
www.dell.com/
21
Removing the hard drive
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
CAUTION: Hard drives are fragile. Exercise care when handling the hard
drive.
CAUTION: To avoid data loss, do not remove the hard drive while the
computer is in sleep or on state.
Prerequisites
1 Remove the stand.
2 Remove the back cover.
Procedure
1 Remove the screw (M3x5) that secures the hard-drive assembly to the display-
assembly base.
www.dell.com/
22
2 Slide and lift the hard-drive assembly o the display-panel base.
3 Remove the four screws (M3x3.5) that secure the hard-drive bracket to the
hard drive.
4 Lift the hard drive o the hard-drive bracket.
23
Replacing the hard drive
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
CAUTION: Hard drives are fragile. Exercise care when handling the hard
drive.
Procedure
1 Place the hard drive in the hard-drive bracket with the label facing up.
2 Align the screw holes on the hard drive with the screw holes on the hard-drive
bracket .
3 Replace the four screws (M3x3.5) that secure the hard-drive bracket to the hard
drive.
4 Align the socket on the hard-drive assembly with the connector on the system
board.
5 Slide the hard-drive assembly to connect the hard-drive assembly to the system
board.
6 Replace the screw (M3x5) that secures the hard-drive assembly to the display-
assembly base.
www.dell.com/
Post-requisites
1 Replace the back cover.
2 Replace the stand.
24
Removing the system-board shield
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Prerequisites
1 Remove the stand.
2 Remove the back cover.
Procedure
1 Remove the ve screws (M3x5) that secure the system-board shield to the
display-assembly base.
www.dell.com/
25
2 Use the handle to lift the system-board shield o the display-assembly base.
26
Replacing the system-board shield
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Procedure
1 Align the slots on the system-board shield with the ports on the system board
and place the system-board shield on the display-assembly base.
2 Align the screw holes on the system-board shield with the screw holes on the
display-assembly base.
3 Replace the ve screws (M3x5) that secure the system-board shield to the
display-assembly base.
NOTE: Ensure that no cable is pinched by the system-board shield.
Post-requisites
www.dell.com/
1 Replace the back cover.
2 Replace the stand.
27
Removing the memory module
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Prerequisites
1 Remove the stand.
2 Remove the back cover.
3 Remove the system-board shield.
www.dell.com/
28
Procedure
1 Locate the memory module on the system board.
2 Using your ngertips, spread apart the securing clips at each end of the
memory-module slot until the memory module pops up.
3 Slide and remove the memory module from the memory-module slot.
NOTE: Remove the DIMM1, and then remove the DIMM2.
29
Replacing the memory module
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Procedure
NOTE: Replace the DIMM2, and then replace the DIMM1.
1 Align the notch on the memory module with the tab on the memory-module slot.
2 Slide the memory module rmly into the slot at an angle.
3 Press the memory module down until it clicks into place.
NOTE: If you do not hear the click, remove the memory module and
reinstall it.
www.dell.com/
Post-requisites
1 Replace the system-board shield.
2 Replace the back cover.
3 Replace the stand.
30
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