iDRAC8 is a systems management hardware and software solution that provides remote management
capabilities, crashed system recovery, and power control functions for Dell PowerEdge systems.
Lifecycle Controller (LC-GUI)
An out-of-band mechanism for configuring the platform, applying firmware updates, saving or restoring
a system backup, or deploying an operating system, either by using a GUI or a remote scripting language.
Lifecycle Controller GUI provides advanced embedded systems management and is delivered as part of
Integrated Dell Remote Access Controller 8 (iDRAC8). The GUI enables remote systems management in a
one-to-one method and is accessible by pressing F10 during system boot.
Lifecycle Controller Remote Services (LC-RS)
LC-RS provides advanced embedded systems management and is delivered as part of iDRAC8. LC-RS
enables remote systems management in a one-to-many method. Remote Services uses WSManagement (WS-MAN) protocol based Web services interface to remotely provision and manage the
servers.
RECOMMENDED: Dell recommends applying this update during your next scheduled update cycle. The
update contains feature enhancements or changes that will help keep your system software current and
compatible with other system modules (firmware, BIOS, drivers and software).
Platform(s) Affected
iDRAC8 and LC is supported on the following systems:
• PowerEdge R430
• PowerEdge R530
• PowerEdge T430
• PowerEdge M630
• PowerEdge FC630
• PowerEdge DCSFS3510
• PowerEdge DCS6400
What is Supported?
License Requirements
•Software licensing
Dell Remote Access Controller 8 (iDRAC8) Version 2.00.00.00 User's Guide
dell.com/support/manuals.
•Many features in Lifecycle Controller are licensed. You must install the appropriate license to use
these features. For more information, see the Introduction section in the
h
as replaced hardware licensing. For more information, see the
, available at
Lifecycle Controller
Integrated
Graphical User Interface Version 2.00.00.00 For 13th Generation Dell PowerEdge Servers User’s
, available at dell.com/support/manuals.
Guide
Supported Managed Server Operating Systems for iDRAC8
The following operating systems support iDRAC8:
• Windows Server 2008 for Embedded Systems (Base and R2 SP1)
• Windows Server 2008 Foundation Edition R2 SP1
• Windows Server 2008 Enterprise Edition R2 SP1
• Windows Server 2008 Standard Edition R2 SP1
• Windows Server 2008 Datacenter Edition R2 SP1
• Windows Server 2008 for Embedded Systems R2 SP1
• Windows Server 2012 Foundation Edition
• Windows Server 2012 Essentials Edition
• Windows Server 2012 Standard Edition
• Windows Server 2012 Datacenter Edition
• Windows Server 2012 R2 Foundation Edition
• Windows Server 2012 R2 Essentials Edition
• Windows Server 2012 R2 Standard Edition
• Windows Server 2012 R2 Datacenter Edition
• Windows Server 2012 for Embedded Systems (Base and R2 SP1)
• WinPE 3.0 32-bit
• WinPE 4.0 32-bit
• WinPE 4.0 64-bit
• WinPE 5.0 64-bit
• Red Hat Enterprise Linux 7.0 or Red Hat Enterprise Virtualization 4.0
• Red Hat Enterprise Linux 6.5 or 6.6 (latest) and associated Red Hat
• Enterprise Virtualization (3.3 or 3.4)
• SUSE Linux Enterprise Server 12
• SUSE Linux Enterprise Server 11 SP3
• vSphere 5.1 U2
• XenServer 6.2
Supported Web Browsers for iDRAC8
• Microsoft Internet Explorer 9
• Microsoft Internet Explorer 10
• Microsoft Internet Explorer 11
• Safari version 6.0
• Safari version 7.0
• Mozilla Firefox version 29
• Mozilla Firefox version 30
• Google Chrome version 33
• Google Chrome version 34
What’s New
• Support for the following PowerEdge systems:
o PowerEdge T430
o PowerEdge R530
o PowerEdge R430
o PowerEdge M630
o PowerEdge FC630
o PowerEdge DCSFS3510
o PowerEdge DCS6400
• Configure CMC firmware update settings to perform firmware update for CMC and its shared
components from iDRAC. This is applicable only for FX2/FX2s chassis.
• Update to the list of licensable features.
• Support for DNS domain name in SNMP traps.
iDRAC8 – Fixes
• None
iDRAC8 - Important Notes
• License Requirements: Software licensing has replaced hardware licensing. For more
information, see the
• Lifecycle Controller features such as Auto Discovery and vFlash are now licensed. Install the
correct licenses for Lifecycle Controller Remote Services to work properly.
• Only if there is one or more network interface cards (NDC or LOM) present on the managed
system,
interface.
• For the Virtual Console and Virtual Media to function properly, iDRAC8 Web URL must be added
to the Local Intranet site list and the security level for the Local Intranet zone must be set to
Medium-Low. In addition, if Virtual Console and Virtual Media are configured to use Java plug-in,
disable the
configure Virtual Console to use the ActiveX plug-in.
• If the instant messenger is launched in the Virtual Console viewer with ActiveX native plug-in
and another application is started (example Notepad, WordPad, and so on) without minimizing
the Virtual Console, the instant messenger box also pops-up on other applications. This does
not happen with Java plug-in.
• When a system is in POST, it is not possible to attach a vFlash partition as the first boot device.
Network Devices
Enhanced Security Mode
Integrated Dell Remote Access Controller 8 Version 2.00.00.00 User's Guide
appears under
Overview
in Internet Explorer. If this is not possible, then in iDRAC8,
->
Hardware
section in the iDRAC8 Web
.
• Virtual Console Viewer from iDRAC8 Web interface terminates when the managed system is
restarted.
• A pop-up message is not displayed to confirm if test emails are successfully sent or not.
• For iDRAC8 Enterprise, when the Virtual Console is disabled and Virtual Media is disabled and/or
detached, the console port (default: 5900) remains open. For iDRAC8 Express (no Virtual
Console or Virtual Media) the console port is open.
• If auto-negotiation is enabled while setting iDRAC8 network, 1 Gbps is not supported and you
cannot manually select it.
• A USB device mounted through Virtual Media in floppy emulation mode for a Linux operating
system shows as a removable volume.
• During system power operations, if the video mode changes, the message "Out of range" may
appear for a short while on the Virtual Console.
• When using the Virtual Console in native console mode with
disabled in Internet Explorer versions 8 and 9, if an F1/F2 prompt is encountered, pressing F1
displays the Virtual Console online help pop-up in addition to continuing with the system boot.
• When any of the storage enclosure components are removed, the corresponding details are not
displayed. Only the name and status attributes are displayed.
• When certain RAID operations are requested using WS-MAN on non-RAID cards such as, the
Dell SAS 6Gbs HBA or the Internal Tape Adapter, the operation succeeds, however the job fails
with the error message "Unable to locate device in current configuration".
• If the iDRAC8 network is configured to use a shared LOM and the spanning tree is enabled on
the LOM port, WS-MAN and remote service commands may time-out in the following scenarios:
- At system reboot
- When CSIOR is running
- While entering SSM
The connectivity lost is variable. In typical cases, it is approximately:
- 40 seconds at system reboot and varies per NIC or link speed
- 20 seconds when CSIOR is running
- 40-60 seconds while entering SSM
• The reason is that when spanning tree is enabled, the switch does not allow the link to re-
establish the connection after a reset until it completes checking for network loops. Server
reboots reset the NIC and disconnects the link.
Note
: This does not occur while using dedicated NIC because server reboots do not affect the
dedicated NIC.
• When logging in to iDRAC8 Web Interface using Internet Explorer 9 and IPv6 address, the
connection may not succeed. To resolve this, make sure that in
Internet Options
option is cleared.
• On PowerEdge systems with cabled power supply units installed (that is, PSUs which do not
provide PMBus support), power values may still be displayed in the iDRAC8 Web and LCD
interfaces. Due to lack of PMBus support in the PSUs, the power values displayed on the GUI
pages, including the
• Due to the independent nature of the alert processes (e-mail, SMTP, remote syslog), when
changing the licenses that affect alert features (example, email alerts for Express or remote
syslog for Enterprise) there is no guarantee of the timing of the features being activated or
deactivated when the license changes.
• In the iDRAC Web interface, when the
takes up to two minutes for the inventory data to be collected. After the data collection is
complete, refresh the page to display the inventory data.
• Make sure to synchronize the iDRAC time with the management station’s time to avoid
certificate related issues. If the time is not synchronized, issues such as server certificate
expiration may be seen. If this occurs, re-synchronize iDRAC time with the management
station’s time and reboot iDRAC.
->
Connections
Overview
->
->
Hardware
LAN Settings
->
System Inventory
, the
Front Panel
Pass all keystrokes to server
Internet Explorer
Use automatic configuration script
page, are not correct.
page is accessed for the first time, it
->
Tools
->
• On a Linux system, after launching the Virtual Console, if you click on a menu item and it
remains open, the Ctrl + Alt + L keystroke sent from the iDRAC to the host system does not lock
the host system. The behavior is the same as using a local keyboard.
• The default time zone value is US Central Time. To make sure Single Sign-On (SSO) and
Directory Service TFA (smart card) continue to work properly, the iDRAC time zone must match
the time zone where iDRAC is located, assuming Active Directory server's time zone is already
configured to match the Active Directory's location.
For example, if Active Directory server is located at US Eastern time zone and iDRAC is located at
US Pacific time zone, Active Directory server has to be configured as US Eastern time zone (this
is Active Directory server configuration and is normally configured), and iDRAC must be
configured as US Pacific time zone. For more information to configure the time zone, see the
iDRAC8 User's Guide
• If the management station is using MAC operating system, it takes more time to launch the
Virtual Console due to the following DNS search issue:
• The help page for the Export and Import of Server Profile feature does not provide the correct
share name. See the
share name.
• Remote Sys Log settings take effect only if you do the following:
- Enable remote syslog feature
- Specify the server address and port number
- Enable
• When creating a Virtual Media image from a folder, the output image file size is at least 512 MB.
• To launch Virtual Console using Java plug-in, only JavaWebStart versions 1.5, 1.6, and 1.7 from
Sun (Oracle) is supported. Any other versions or any other installations are not supported.
• On a server running RHEL operating system, performing the following steps can create an
eth*.bak interface (where * is the interface number). This is visible in the Network Manger
interface. This interface can be safely ignored.
1. After the operating system (RHEL) is running, enable OS to iDRAC Pass-through channel
through the iDRAC Web interface.
2.
Disable OS to iDRAC Pass-through.
3. Reboot or power cycle the server, and then re-enable OS to iDRAC Pass-through.
• Any change in VNC server settings disconnects the active VNC session.
• USB NIC is supported on RHEL 6.5 32-bit and RHEL 6.5 64-bit operating systems. On any Linux
operating system, for https://idrac.local to work, the avahi, nss-mdns, and dependent packages
must be installed.
• CIFS supports both IPv4 and IPv6 addresses but NFS supports only IPv4 address.
• During POST, if the system displays cable detect message: "CBL0001: Backplane 0 power cable
disconnected", you must check all the backplane cables as this message is not limited to
Backplane 0 only.
• Do not reboot the host while RAID rebuild is in-progress. If the host is reset, IDSDM is also reset.
.
Web Services Interface Guide
Remote SysLog
option on the
available at Dell Tech Center for the correct
Alerts
page
iDRAC8 - Known Issues
Issue 1
Description
In Chinese locale on Windows operating system, while launching the Virtual Console using Java plug-in,
occasionally you may see a Java compilation error.
Resolution
1. Open the Java control panel.
2. Go to General -> Network Settings.
3. Select Direct Connection and click OK.
Versions/Systems Affected
All Dell PowerEdge systems with iDRAC8.
Issue 2:
Description
If the management station is using Linux operating system with the Pass all keystrokes to server option
enabled, you cannot resize the Virtual Console viewer window by dragging the corners or frame. This is
a limitation of X-Windows.
Resolution
Do any of the following:
• Disable the Pass all keystrokes to server option.
• With Pass all keystrokes to server option enabled, open any menu in the Virtual Console viewer
window title bar, and then re-size the window.
Versions/Systems Affected
All Dell PowerEdge systems with iDRAC8.
Issue 3:
Description
Relevant error message is not displayed when you apply the Minimum Fan Speed in PWM (% of Max)
with Custom or blank value.
Resolution
Enter the value in the range displayed next to the Custom field.
Versions/Systems Affected
All Dell PowerEdge systems with iDRAC8.
Issue 4:
Description
Relevant error message is not displayed when OS to iDRAC pass-through is disabled or changed to LOM
state even if iDRAC Service Module is installed in the host OS.
Resolution
None.
Versions/Systems Affected
All Dell PowerEdge systems with iDRAC8
Issue 5:
Description
Cannot set VNC password with quotes.
Resolution
Do not use double quotes for the VNC password.
Versions/Systems Affected
All Dell PowerEdge systems with iDRAC8.
Issue 6:
Description
When you run the following command, it does not display the list of controllers when the host system is
turned off.
racadm storage get controller command
Resolution
Use the following command to view the list of controllers available in the system:
racadm get storage.controller.<index>
Versions/Systems Affected
All Dell PowerEdge systems with iDRAC8.
Issue 7:
Description
In some scenarios, typically for state change events occurring within a span of few seconds, the
sequence of events reported in the Lifecycle Log (or corresponding SNMP traps) for storage devices may
not exactly match the sequence in which they occurred.
Resolution
Check the current state or attribute of the storage device using any of the iDRAC8 interfaces (example,
iDRAC8 Web interface, RACADM, and so on).
Versions/Systems Affected
All Dell PowerEdge systems with iDRAC8 and out-of-band enabled PERC storage controllers.
Issue 8:
Description
When enclosures connected in the redundant path are re-wired (connections are switched) to result in a
non-redundant path, the reported connected port value of the enclosures may not be accurate.
Resolution
Power cycle the server.
Versions/Systems Affected
All Dell PowerEdge systems with iDRAC8 and out-of-band enabled PERC storage controllers.
Issue 9:
Description
When a storage enclosure is disconnected or accidentally removed, the corresponding status of its
components (that is, EMM, PSU, fan, and temperature sensors) is reported as critical.
Resolution
If the storage enclosure is disconnected accidentally, reconnect it to get back to normal state. If it is
intentional, perform iDRAC8 reboot or server power cycle to remove the enclosure entries from the
consoles.
Versions/Systems Affected
All Dell PowerEdge systems with iDRAC8 and out-of-band enabled PERC storage controllers.
Issue 10:
Description
After performing storage operations on PERC through Option-ROM (CTRL-R) or before a system reset
(warm boot), the corresponding events are not recorded in Lifecycle log. SNMP traps are generated and
the corresponding inventory changes are not reflected in the iDRAC8 Web interface or RACADM.
Resolution
To update the storage inventory, perform a server power cycle (cold boot).
Versions/Systems Affected
All Dell PowerEdge systems with iDRAC8 and out-of-band enabled PERC storage controllers.
Issue 11:
Description
For storage configuration operations (example, virtual disk creation, assign hot spare, and so on) that are
executed real-time (that is, not requiring a server reboot), the corresponding job status may be displayed
as failed even though the operation was successful.
Resolution
View the Lifecycle Controller Logs to check whether there are any relevant messages indicating the
success of the individual configuration operations. Alternatively, view the refreshed inventory of the
storage subsystem using any of the iDRAC8 interfaces and verify if the applied configuration has taken
effect. Do not combine multiple configuration operations within the same real-time job instead perform
each configuration as a separate job.
Versions/Systems Affected
All Dell PowerEdge systems with iDRAC8 and out-of-band enabled PERC storage controllers.
Issue 12:
Description
In some scenarios, typically when a PCIe SSD is removed from a server slot and a different PCIe SSD is
inserted quickly (that is, within 5-10 seconds) into the same slot, the server fan speeds may not get
optimally configured to accommodate the thermal profile or tier of the inserted PCIe SSD.
Resolution
Power cycle the server.
Versions/Systems Affected
All Dell PowerEdge systems with iDRAC8 and PCIe SSDs.
Issue 13:
Description:
When using CIFS mount using host IPv6 address to perform firmware update, the update job may be
unsuccessful. A typical CIFS IPv6 address of the form 2620:14c:804:23a0:a410:8014:8dab:5e4c as part of
update xml mail because the mount command does not connect to the share drive.
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